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Virgin Media outages and service status in Leicester, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 27, 8:57 AM GMT+1.
  • 36% TV (36%)
  • 32% Internet (32%)
  • 18% Wi-fi (18%)
  • 9% Phone (9%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Leicester come from postal codes LE3 , LE8 , LE2 , LE5 and LE19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Leicester, Hinckley, Loughborough, Leicestershire, and Coalville.

CityProblem TypeReport Time
Melton Mowbray Internet 3 days ago
Leicester TV 4 days ago
Leicester Wi-fi 4 days ago
Melton Mowbray Internet 4 days ago
Leicester TV 4 days ago
Leicester TV 4 days ago

Nearby cities with recent reports

Melton Mowbray

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it

  • rachlb33
    Rachel Biddles (@rachlb33) reported from Glenfield, England

    Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    FINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • ASJPhotography
    Alexandra Johnson (@ASJPhotography) reported from Coalville, England

    @virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭

  • av9901
    Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

  • SmallPaulDJ
    smallpauldj (@SmallPaulDJ) reported from Leicestershire, England

    @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

  • ollieg21296
    Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia my broadband and tv are down. Can u tell me why?

  • ChrisLew300
    Chris (@ChrisLew300) reported

    @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-

  • PeterOuld
    Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported

    Hey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia my internet a d tv are down can u tell me how long this will be

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

  • Clinkyboy67
    Arron Clinkscales (@Clinkyboy67) reported

    @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia

  • jonblackbsb
    Jonathan Black (@jonblackbsb) reported

    @virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc

  • lynne_thomson2
    Lynne (@lynne_thomson2) reported

    @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

  • Fahmed911
    Fayez Ahmed (@Fahmed911) reported

    @virginmedia paying soo much for this and still out in PR1 region of Preston. Been off all Sunday and now today awful service and not worth it. Defo need to move away #virginmedia #broadband #shocking