Virgin Media

Virgin Media Outage Report in Leicester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Leicester come from postal codes LE3, LE5 and LE2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leicester, England 12/30/2025 05:40

December 30: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leicester, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Melton Mowbray, Loughborough and Hinckley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoalville E-mail
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • jwccarter Jimmy Carter™ (@jwccarter) reported from Countesthorpe, England

    @virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • fakirbhai_nadia Nads🦋 (@fakirbhai_nadia) reported from Oadby and Wigston, England

    @Iqras19 Mine do it automatically but virgin media’s shit

  • OfficialLukeT30 Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • Deborahbham Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • Psycho_Deadman (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.

  • GaPeachUK Deanna VA (@GaPeachUK) reported from Cosby, England

    @virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help

  • deaks30 lee deaks (@deaks30) reported from Blaby, England

    @virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍

  • elliepratt_ Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

  • Psycho_Deadman (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia FIX YOUR INTERNET. I have never had this many issues with any other internet provider. The internet is fast... but my god does it drop at the slightest nudge.

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia need help to reduce my bills

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • MattLaight Matt (@MattLaight) reported from Leicestershire, England

    @virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Penninm7 Mark Pennington (@Penninm7) reported

    @virginmedia never have I received such rude customer service in my life. Your staff clearly are not trained. I've been blind transfered, laughed at, put through to a random person when trying to make a complaint! Can't wait for my contract to end to cancel! I'm still on hold!!

  • sam__qxy Sam - (@sam__qxy) reported

    @virginmedia - internet down - service status page says no issues in the area - Called the team to report, apparently an issue my end. - Next door have the same issue - router says “No RF signal detected” - sounds like a you issue. Can you fix?

  • aleman_elisa Elizabeth Aleman (@aleman_elisa) reported

    @virginmedia @Sam_Watson74 That’s a lie. No auto compensation kicked in before Christmas. And wifi was not working for about 5 days. Yet in your system it said it was working and that you could see I used data. Which was a lie .

  • carolinesgreen Caroline Green (@carolinesgreen) reported

    @virginmedia It is sorted. Your engineer, Stuart, is a star. But if we have any major issues following this, I really will be off. And you should be upfront about the problems with the Hub 5.

  • LordRorthorn Ian (@LordRorthorn) reported

    @virginmedia They have booked an engineer to come to me, but idea when it is going to be at this point. Not sure why they are coming to the house when it’s clear that the issue isn’t only this house. But I guess that’s what the script says.

  • mikesalter0 Michael Salter (@mikesalter0) reported

    @virginmedia why is your speed test coming back at 276mb but every other on less than 30mb strangling the network again!!!!!

  • Migraine_Boy Steve Elite (@Migraine_Boy) reported

    @virginmedia Faults team not able to help. Still can't connect to internet. Getting annoyed.

  • J_England93 Josh England (@J_England93) reported from New Waltham, England

    @virginmedia I’ve done this all already, rang this morning and you couldn’t fix it. Was supposed to be ringing me back within 3 hours to book a technician it’s now coming up 6 hours

  • ellismarc Marc Ellis (@ellismarc) reported

    @virginmedia @kronos_kirko Virginmedia are telling me that there is an issue in SW11 and will not be fixed until 16-Jan

  • VaniliaFudge Gooner (@VaniliaFudge) reported

    @virginmedia what seems to be the actual issue for virgin broadband in BS7 0JD, going on 3 days now without any Internet and have people who work from home. When can we expect this to be fixed?