Virgin Media Outage Report in Leicester, England
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The latest reports from users having issues in Leicester come from postal codes LE5, LE2 and LE1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Melton Mowbray, Leicester, Hinckley and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
Internet | |
| Melton Mowbray |
Phone | |
| Coalville |
TV | |
| Leicester |
Internet | |
| Coalville |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Lainie Whatsize
(@Lainie_Whatsize) reported
from
Broughton Astley, England
Take me back to the 90’s so I can use dial-up again!!!! Much better than this atrocious service from @virginmedia
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia well after 10.5 hours of being on the phone to customer services and getting nowhere a ray of light called Linda the manager at Bellshill sorts it in 15 minutes it's a shame that you feel the need to offshore when theres genuine talent in this country
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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andrew dowdall
(@dowdall4) reported
from
Hinckley, England
@virginmedia absolute shit show
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Wilkinson-Jones
(@philwj_editor) reported
@hughbarrell @rainbowdragon29 @virginmedia Cable’s news stories have all been archived now so if we did then I doubt the story would still be online. I know it’s been a long-standing issue with Virgin though
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Maciej Jaskulski
(@maciejek) reported
@virginmedia What a waste of time Virgin Media is!!! My installation date has been delayed twice already!!! It’s impossible to get a sensible answer when talking to customer services. Bizarrely, chat option isn’t available when I log in to my account, but when I wanted to join it was availabl
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MrRabbitGB
(@MrRabbitGB) reported
Dear @virginmedia fix your ****
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Pits
(@Pits666) reported
@cirrius_tech @virginmedia Is that 4G or a cabled service?
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Keith Evans
(@KeyInnovate) reported
@virginmedia customer service is not a patch on SKY ....... & I'm going to switch .... regardless of the cost ........
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Lyndon NA (Darth Autocrat)
(@darth_na) reported
@SamPenno_MUFC @ryan_murton @virginmedia Yeah, but Sky's always been **** :D Virgin was meant to be stable and reliable... and, as far as phone/broadband go - they've been pretty near excellent. But this WiFi lark is beyond a joke. (Settle down at midnight, go to watch a bit of Netflix ... nope! WiFi is gone!)
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Yisroel Abenson
(@AbensonYisroel) reported
@virginmedia the worst customer service and set up I have ever seen... stay far away @Virgin @VirginMoney this company promises you the world and delivers nothing
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Azher Ayub
(@az10k) reported
@virginmedia 8th feb received my new contract with vm, including the the plume network. 7th march now still waiting for the plume pods. Still paying. Called many times, waiting time over 30 minutes every-time. Not what they use to be. Very dissatisfied.
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yorkiemaz
(@Markielee1970) reported
@virginmedia waited all afternoon for broadband installation but didn't show up! Then spent 90 mins on phone trying to cancel our agreement but couldn't get a straight answer from their customer service #appalling
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steve harvey
(@steveharvey8) reported
@virginmedia absolutely shocking service yet again come home to the broadband not working customer service line is a continuous loop to getting hung up on by the robot internet help is a loop of checking cables disgusting service is anybody employed to work at ur company