Virgin Media Outage Report in Leicester, England
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The latest reports from users having issues in Leicester come from postal codes LE8, LE2 and LE5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Hinckley, Coalville, Melton Mowbray, Leicestershire and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi | |
| Leicester |
Total Blackout | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Simeon Hockley
(@SimeonHockley) reported
from
Ketteringham, England
Something rather awful about being on hold with @virginmedia! 2 hours and counting....
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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I'm Juggy not Noel
(@gallagher1aaa) reported
from
Leicestershire, England
What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀
(@jakeyhill) reported
from
Hinckley, England
@virginmedia why is your chat help on your website no help at all ?
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrYorkshire
(@YorkshireDeeDar) reported
@virginmedia how am I meant to know when my contract is coming to an end so I can cancel your subpar service when your own website doesn’t work half the time. Imagine earning the money you rip people off for to have a website consistently down.
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Daniel W
(@damawa42) reported
Why ******** did my Virgin 360 box start blasting out a "Welcome to Virgin 360" intro at 6:30am at full ******* volume? @virginmedia did you do some kind of automatic update and completely screw it? Completely unacceptable to wake people up like that with presumably buggy update
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Kate
(@ABritishSparkle) reported
@virginmedia the Internets been off since 9pm (ish) yesterday and there's nothing on service checker saying there's a problem? I literally didn't have any TV for over a month end of last year and I wonder why I'm paying such an excessive amount each month for a service that goes
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Vickie Slack
(@vickieisabelle) reported
@virginmedia hi, my Internet has been down for over 5 hours as of now (7:47am). I love in Stockport. What's going on??
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Mark ******
(@MarkSanger2022) reported
@virginmedia What has happend to your site and sorry about the problems with paying you I'm disabled physically and didn't realise I had not got a Direct Debit set up that's why you didn't get paied how do you set up 4k on Virgin box?
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Edd | Archie Hunter 🔲
(@Archie_PLRP) reported
Typical, less than a month into my new contract with @youfibre they announce 6 months free fibre... Why couldn't I have waited for the offer... Not complaining, love the service and its putting Virgin Media to shame... But pennies are tight and that 6 month would been soo good.
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David Wheeler
(@DaveyBoy__77) reported
Couldn’t sleep so i put the tv on and pressed the menu button on the virgin media remote and it’s changed due to an update and it’s absolutely crap 🙄 #VirginMedia #Clueless
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JaimeMarie
(@JaimeMarie17) reported
@virginmedia I don't know which one I am currently on but I haven't been informed of any changes recently?. It's only been in the past few months I've had issues though.. used to have perfect signal in most places then pretty much overnight went to getting hardly anything
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🍁🌿🍄🌻🐾 🌿🍄🌻🐾🍁
(@Lilac_Rainbows) reported
@Wishingwell66 @virginmedia This is not the service I would like to receive from a company!
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Katie Monk-Steel
(@SuperKatie1987) reported
@virginmedia how can I go about getting a upgrade on my WiFi seen as it always shows its working but most nights it shows we have to reboot??! It just stops working but shows online there is no issue?