Virgin Media Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leicester come from postal codes LE3, LE5 and LE2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Loughborough |
Internet | |
| Hinckley |
TV | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Deanna VA
(@GaPeachUK) reported
from
Cosby, England
@virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Luke Taylor
(@OfficialLukeT30) reported
from
Leicestershire, England
@virginmedia could really do with some help with my internet and TV chaps. DM me.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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Deborah Davidson 🕷🇪🇺🇱🇰🏴
(@Deborahbham) reported
from
Leicestershire, England
Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonno
(@A_Johnstone) reported
@virginmedia Well your operators keep hanging up on me and passing me on to other deptartments then after hours they hang up. It's so frustrating when they tell you there is no fault but it's been off for 7 days+ Working from home with no internet means I am essentially unemployed.
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Nicola Simpson
(@NicolaSimpson78) reported
@virginmedia having issues again with slow internet speeds and completely losing internet connection... this is happening almost every day now, I can't get through on the phone and can't get a response on live chat....
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Steve
(@michaels_shad) reported
@SuperFran @virginmedia I lose internet up to 8hrs a day at worst since April. Virgin don’t seem to be interested in fixing the problem. It was reported in May but told to report it again after official complaint. Got told no compensation under off-com rules. Hope @richardbranson is enjoying my money.
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Phtevenrobert
(@Phtevenrobert) reported
@A_Johnstone @virginmedia They truly don't.. I've called twice today in the last hour, been palmed off both times and my upload speed has gotten worse.. absolute wankers. You think @richardbranson is having issue with his right now orrrr..? 😒
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Dulcie Bradford
(@BradfordDulcie) reported
@virginmedia I have now reported to CIAS as I can no longer waste time on this. I work full time with children home schooling and isolating because of being in contact with covid and your internet service was appalling.
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...
(@Farm_84) reported
@virginmedia #virginmedia #Limerick Is anyone else having problems with #virginmedia at the moment?
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Dulcie Bradford
(@BradfordDulcie) reported
@Northamptonbag1 @virginmedia I've had enough of them. Sky all the way!! And no need to pay our for extra boosters in a 3 bed house!! I've never known such a poor service in fact I don't hear much good about them
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BeFair
(@whywhybe) reported
@virginmedia @ItsBigZuu Cannot buy nothing with my service down to a crawl
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BeFair
(@whywhybe) reported
@virginmedia @NiiNiiFC @Flav_Bateman We will never know with the service almost always down
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s.b
(@_iam_sb) reported
@virginmedia I can appreciate the current times are a struggle with staff etc but to charge me £136 for your services then leave me waiting to speak to someone for 50 mins (and counting) is diabolical. My contract is up and I’ve never been as close as I am now to rejoining @skytv