Virgin Media

Virgin Media Outage Report in Leicester, England

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The latest reports from users having issues in Leicester come from postal codes LE5, LE2, LE3 and LE4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leicester, England 03/20/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leicester, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Coalville, Melton Mowbray and Hinckley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough TV
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester E-mail
United KingdomLoughborough Total Blackout
United KingdomLeicester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

  • Psycho_Deadman Il Mentore (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia A gang is coming in 2 hours to fix the cable Thanks

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Breaking news The engineers are still working to fix the broken cable Thanks

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    @virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Thurcaston, England

    @virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia It's been fixed the gang have been working on the broken cable for two hours

  • LuetchfordClare clare luetchford (@LuetchfordClare) reported from Leicestershire, England

    @virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • kapzmania Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia He booked a gang to fix the broken fibre cable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MelERoy M (@MelERoy) reported

    @virginmedia If I lose my job which is very possible because of your shoddy service will you pay my bills? I am reporting you to Ofcom.

  • Fat_Forluss Kevin Richard (@Fat_Forluss) reported

    Thanks to #openreach cutting through our @virginmedia cables we’ve had no household telephone or internet for 10 days as @virginmedia doesn’t seem to be bothered about fixing it, they took their monthly payment today though. Anyone recommend another service provider?

  • MelERoy M (@MelERoy) reported

    @virginmedia It's been going on for 3 days and you only just allegedly scrambled some engineers to try to fix it "in 24 hours" but consistently lied and told me it was my router trying to gouge me for £25 for an engineer visit. And then you won't let me cancel my subscription.

  • com_oneill Denise oneill (@com_oneill) reported

    @virginmedia Well your not help then just like everyone in virgin unbelievable bad service 😡😡😡

  • Metricate Metricate (@Metricate) reported

    @virginmedia Connected via a mixture on all devices. My PC is Ethernet but everything else is Wi-Fi. We've rebooted the hub several times. We phoned and apparently issues in our area but on your website everything seems fine, but checks can't run on my broadband. It says try again later

  • CBLG7 MFCGAV 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CBLG7) reported

    @virginmedia Do I phone or email to cancel my service ?

  • dabe1971 Dabe1971 (@dabe1971) reported

    @virginmedia Yep. All checked an no issues reported. We've tried another corded handset and it's the same issue. No dialling tone. It's definitely something wrong with your service I'm afraid.

  • MelERoy M (@MelERoy) reported

    @smirnoffthedog1 @virginmedia Worst cu service!

  • Diane0000hi Diane (@Diane0000hi) reported

    I need to contact virgin media customer services. Anyone have contact details

  • butterworthj1 john butterworth (@butterworthj1) reported

    @virginmedia And now you customer service has just hung up on me!!!!!!!!!🤬🤬🤬🤬🤬