Virgin Media Outage Report in Leicester, England
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The latest reports from users having issues in Leicester come from postal codes LE2, LE5 and LE1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Loughborough, Melton Mowbray, Hinckley and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Coalville |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Coalville |
Internet | |
| Melton Mowbray |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Huggins
(@AlanHuggins657) reported
@virginmedia Thanks for the reply. I'll try the phone option! On another note, I have no idea what my password is for when I phone you guys up! How do I get a reminder as it's different from from the website login
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Woody I.J
(@Woodij_) reported
@virginmedia are a ******* joke. New customer, have this deal for £26. Oh you’re an existing customer? Let me just double that real quick to reward your loyalty. Absolute scumbags!
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Rebecca-Grace
(@RebeccaGraceMUA) reported
@virginmedia That’s lovely but this has not helped me in the slightest. You have extended your 12mnth contract to 18months and are now charging me to get out of my contract after 12months!!?? Over £100+ and after being a customer 14years it’s disgusting!!
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Lil 🦖🌻
(@lildakes) reported
@virginmedia Hi, yesterday there were issues in the area. However, today and the other days it has stopped working there haven't been. It's so frustrating and always when I'm working 😭 it's a lot of money to pay for Internet that cuts out regularly!
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justfreli
(@justfreli) reported
@virginmedia I keep getting a mailbox unavailable error when accessing my emails. Not getting anywhere with the Help BOT. I am expecting some important emails so need help urgently. Thank you.
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Terry Rytz
(@Rytz_Cuecliche) reported
Urgh I left @virginmedia in July and still they’re causing issues in my life. Awful service, cut me off mid pandemic, when I left they took 4 months to send out packaging, now 6 months to refund me money owed. Strongly avoid.
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Peter Donnelly
(@peterdonnellykk) reported
@virginmedia Yes I've had 9 calls with Virgin in the last 2 weeks totalling more than 2 hours on the phone. The change in installation date was never mentioned on the phone before it happened. After that I was told multiple times that I could get an earlier date after the site survey was done
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Carolyn Mills
(@ruoska07) reported
@virginmedia are quick to take your money, but slow returning your money/refund. You take money from a bank account but you can't return it via bank transfer... what a pile of 🤬
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Cllr Phil Haseler
(@PhilHaseler1) reported
@virginmedia I drove past the box a while ago and your service engineer was on scene, it appeared that the job has been done. Credit where credit is due, great response, Thank You 🙏
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Paul Robinson
(@DweebShibby) reported
@virginmedia Wait so I'm paying you to expand the network to serve more customers and give new customers a lower price? Yet my service has not changed?