Virgin Media outages and service status in Leicester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Leicester, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 7:14 PM GMT+1.
- TV (53%)
- Internet (29%)
- Wi-fi (13%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Leicester come from postal codes LE3 , LE5 , LE8 , LE2 and LE1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coalville, Loughborough, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 12 minutes ago |
|
Leicester
|
Internet | 23 minutes ago |
|
Hinckley
|
Internet | 2 hours ago |
|
Coalville
|
Internet | 1 day ago |
|
Loughborough
|
1 day ago | |
|
Leicester
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
7 recent signals
4 recent signals
3 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
-
Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The wifi in my house is awful despite having 500mb broadband with you
-
High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
-
Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The service I’m getting from Virgin is beyond appalling.
-
Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
-
L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.
-
Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.
-
Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
-
Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
-
L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
-
Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
-
Alexandra Johnson (@ASJPhotography) reported from Coalville, England@virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!
-
Manraj (@Manraj_Virkk) reported from Leicestershire, England@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
-
Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look
-
Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
-
Alex Tipler (@alextiplerfilm) reported from Coalville, England@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
-
Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
-
Denham Kite (@DenhamKite) reported from Leicestershire, England@virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?
-
smallpauldj (@SmallPaulDJ) reported from Leicestershire, England@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
-
joseph langton (@jnlangton) reported from Braunstone, England@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
-
DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rick (@rickta1) reported@virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.
-
AirDribblePrick (@AirDribblePrick) reported@garyb007 @Benleo They couldn't care less about loyalty, that's why all the new customers get the best deals and loyal customers end up paying double. **** @virginmedia scum company.
-
Gazza191 (@GTCT19144) reported@jomickane @Benleo Don't go with Virgin media Jo , the worst company ever.
-
Neil Willett (@neilontour) reported@virginmedia account number is 946682603 surname on account is willett and postcode is ng15 7ge i pay a lot of money each month for one of the top packages and at the minute in really unhappy with the service i am receiving
-
Jeremy Burrows (@JezDons) reported@virginmedia my tv & broadband services are down in the DN6 7 area of Doncaster. Is there an outage?
-
Elite Akash (en elite class) (@AkashElite1) reported@virginmedia @fernrix I once had virgin broadband and thank god I didn’t renew my contract. Your customer service is pathetic !
-
Gordon (@brexit_blue) reported@Benleo @virginmedia Try dealing with @SkyUK Ben. Indian Call Centre! No words! After 30+ years as a Sky customer our Sky contract was terminated in December all because we moved home and needed a Sky Stream box instead of Q but cost increase was staggering so terminated. Never heard from Sky again.
-
Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported@virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.
-
v (@uraniumfroge) reported@virginmedia Every day it’s just “wait until tomorrow” with no real update, no installation date and no communication yet we’re being threatened with huge cancellation fees despite having no service at all. Can someone please actually take ownership of this situation?😡😡😡
-
Lucia (@LadyLucia05) reported@virginmedia Well that was not what I was informed when I have tried before, even when you have my husband down as vulnerable, I've had loss since last Friday while I was abroad, my home security is not working and im back and forth on here.