Virgin Media outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicester, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Leicester, Loughborough, Hinckley, and Leicestershire.

City	Problem Type	Report Time
Melton Mowbray	TV	1 day ago
Leicester	Wi-fi	5 days ago
Melton Mowbray	E-mail	5 days ago
Loughborough	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 1 minute ago from Loughborough, England

  @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

• 
  Matthew Walne MCSI (@MatthewWalne) reported 10 minutes ago from Mountsorrel, England

  @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

• 
  Matthew Walne MCSI (@MatthewWalne) reported 12 minutes ago from Mountsorrel, England

  @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

• 
  Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported 13 minutes ago from Hinckley, England

  @virginmedia why is your chat help on your website no help at all ?

• 
  julie marlow (@iamthemummy) reported 13 minutes ago from Ibstock, England

  @virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 17 minutes ago from Narborough, England

  @virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍

• 
  DJ (@DJacko79) reported 19 minutes ago from Leicestershire, England

  @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

• 
  Wayne™ (@Dog_in_a_hat) reported 24 minutes ago from Leicestershire, England

  @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

• 
  Jane (@Irish_Jane_) reported 31 minutes ago from Hinckley, England

  @virginmedia worst customers service ever!!!!! Can you please sort my issue!!

• 
  Denham Kite (@DenhamKite) reported 32 minutes ago from Leicestershire, England

  @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

• 
  Martin Scott (@mscotty0592) reported 35 minutes ago from Ketteringham, England

  @virginmedia Ordered the boxing and it’s not working

• 
  Fazal Rehman (@breadf2man) reported 37 minutes ago from Loughborough, England

  @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

• 
  Nimfresh.exe (@NimeshDave7) reported 38 minutes ago from Leicestershire, England

  @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

• 
  Alexandra Johnson (@ASJPhotography) reported 38 minutes ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  joseph langton (@jnlangton) reported 42 minutes ago from Braunstone, England

  @timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR

• 
  Victor Kaufman-Bartfield (@VictorKaufman) reported 42 minutes ago from Oadby and Wigston, England

  Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 45 minutes ago from Thurnby, England

  @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

• 
  Jess Adams (@JessLeighA) reported 48 minutes ago from Ketteringham, England

  @virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.

• 
  Jess Adams (@JessLeighA) reported 52 minutes ago from Ketteringham, England

  @ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it

• 
  Fazal Rehman (@breadf2man) reported 56 minutes ago from Thurmaston, England

  @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 9 minutes ago

  @virginmedia This isn't working is it. Asking if I'm available 'now' to answer security questions, when I respond yes you didn't get back to me for 3 hours. When, oddly I was no longer available. Very poor.

• 
  Emma (@em_doapsi) reported 11 minutes ago

  @virginmedia please fix your phone issues in the burbage area.

• 
  Chris Newton (@chrisnewts) reported 11 minutes ago

  @virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.

• 
  Adrian Weale (@Edeaulx) reported 14 minutes ago

  I spent a desultory hour earlier, glued to a 'web-chat' with a bot, and then a human, as I sought to cancel my @virginmedia broadband service. It wasn't unhelpful, though it shouldn't have taken so long but it isn't over. @virginmedia's T&Cs specify 30 days notice... 1/

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 17 minutes ago

  @virginmedia I mean it seems like quite a few places are having the same issue

• 
  Si 🔰🏴󠁧󠁢󠁥󠁮󠁧󠁿🇾🇪🤘🏻 (@TheMadBumble) reported 18 minutes ago

  @Jenna_Jade86 It's virgin media. Ive had issues past 3 weeks and I can't conflicting messages every day. I get engineer is on site.. then a few hours later I get. Engineer is on the way with a new fix date 😳

• 
  Garry (@gwfvrowell) reported 19 minutes ago

  No Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 19 minutes ago

  @SteWhoPlays @virginmedia Had the same problem. They give you yodel to use so they must get a notification it’s been sent but then bill you because they haven’t checked in the equipment 😩

• 
  simply lee (@thefelourfog) reported 20 minutes ago

  @Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them

• 
  Daniel 📺 (@krym1087801) reported 21 minutes ago

  @Simon_Whale @virginmedia That's exactly why so many people are switching to IP**—it offers better quality, greater stability, and costs much less than traditional TV subscriptions. 👍