Virgin Media Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leicester come from postal codes LE1, LE3 and LE5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Loughborough, Melton Mowbray, Coalville and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Total Blackout | |
| Leicester |
Wi-fi | |
| Hinckley |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Loughborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Gould
(@dgzipit) reported
Can @NetflixUK please fix their bug that identified @virginmedia WiFi routers as VPNs and then blocks the IP address. Sounds like a failed IT implementation that needs to be rolled back until it's professionally tested.
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Tracey j
(@Traceymichell28) reported
@virginmedia This is all BS,there's a fault in the area they are obviously not bothering to repair,they keep changing the time it will be ready and it never is,you have no customer service or any answer,your only reply is from Pakistan and obviously they know nothing about the problem!
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M 💙
(@settolove86) reported
@virginmedia Both are now not possible as our service is still out.
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BlazeBlock3Rach 💙🐲
(@RH_1985) reported
@aliusbatus @virginmedia My folks left them for that reason. No reward for customer loyalty.
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Codewolf
(@Codingwolf) reported
@virginmedia you have now failed to apply a discount to my account that you have promised me 2 months in a row after mis-selling me a service at the setup of the account. If you don't sort it out I will be taking it up with the ombudsman. Not happy. 😑
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Linda Collett
(@lincoll67) reported
@virginmedia Spoken to a female customer service rep, very helpful. Now appears to be sorted & the problem was exactly what I've been telling the other reps for the last 2 days - hadn't been activated your end!
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Paul Jackson
(@pjextra) reported
@virginmedia really showing the love for customers.. a £10 credit to compensate for an ongoing network fault since 14th Jan, that they say won’t be fixed until at least 7th Feb, and that’s made broadband useable most days. I mean I’m just blown away by the love.
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Vishal Raja
(@vish979) reported
@virginmedia how can I make a complaint. I was promised no changes to my service and renegotiated a new contract at 76 pounds and I got an email advising changes and removals I didn’t agree to. This was the third time i spoke to virgin and you got it wrong again.
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Tracey j
(@Traceymichell28) reported
@virginmedia So a day and a half without any service,or any help and communication,if you're thinking of installing Virgin media, think again!
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Gary Cotton
(@cottonsox34) reported
@virginmedia I was also told the resets might take 30 mins to start working properly. I have asked for a call back from a supervisor but was told they are going to tell me the same thing and you will not upgrade my router. I hope this won’t be the case as I will just cancel my contract.