Virgin Media Outage Report in Leicester, England
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The latest reports from users having issues in Leicester come from postal codes LE1, LE5, LE3, LE2 and LE8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Hinckley, Coalville, Melton Mowbray, Leicestershire and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi | |
| Leicester |
Phone | |
| Leicester |
Internet | |
| Hinckley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Skeems
(@Skeems1) reported
from
Countesthorpe, England
@Geoff_NUFC @virginmedia I got rid of my Sports package. £106 p/m just wasn’t worth it when sky put on games like Burnley v Cardiff. Me & my brother share a now TV login so we can pick and choose which games to watch
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Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I’ve already spoken to your tech team yesterday hence the engineer visit booked. But we be never used a service where I’ve had so many outages Ever. In 20 years of internet usage. Your company is an embarrassment. .As soon as my contract is up I’ll just survive on mobile data
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Because this internet I pay for with blood doesn’t work I’ve got to wait till Tuesday for an engineer and I’ve waiting months to watch the Indy500 and Monaco GP. I paid MONEY to watch them. And can I speak to a British call centre and get customer relations. Can I hell!!!
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig James Duffy
(@CraigJDuffy) reported
@virginmedia I have tried to raise a complaint through there but it is also not working.
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Keepthescore1
(@keepthescore1) reported
@virginmedia I signed up to your service with a free google nest hub included. Not received it. After an hour of conversation, and being forced to provide screenshot proof of my contract including the google hub included, your customer service advisor just cut me off. I am fuming
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia No coherent reason for 17 days of unusable broadband. Yesterday was told there was an SNR issue, today I was told everything is resolved but my awful bandwidth still shows otherwise. I'm now on a 3 day bandwidth check, which is at least different, possibly progress possibly not.
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rai244
(@rai2446) reported
@virginmedia @katherinemack Worseee company everrrrrr!!! Rooter constantly shutting down ! Will be calling and I’m gona kick up the biggest fight with your customer service !! On going problem for months and I’m gona get my money refunded for the last 5 months of pure shittttttr internet !!!!!!!
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Dan Stefanik
(@DanStefanik3) reported
@virginmedia Yes a new date two weeks after the date we were supposed to have a connection...but Virgin think they can change dates at will with no thought of the massive issues they cause from it. If it changes again action will go ahead
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Honestly I could rant for ages about how bad Virgin media WiFi is, and they never seem to make an effort to improve it
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kelly birch
(@kellyb082) reported
@virginmedia what's going on with your call centres. 4 calls 1 promised call back that didn't happen and cut off twice. Issue still not resolved. Time to switch
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Saint Janet
(@SaintJanet7) reported
@virginmedia The engineer turned up on Monday, albeit late, however, I raised a further complaint relating to 5 days without tv service and guess what, the complaint has been removed from my account and I unable to retrieve it. is this how complaints are resolved? Will contact ombudsman.
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Bramble & Lulu
(@BrambleLulu) reported
@virginmedia Just got through to a customer rep on phone but it’s appalling customer service when someone is distressed and needs urgent help.
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Howard Freeman
(@rwfc236) reported
@virginmedia if anyone else has the same issue please tweet. Can’t check with anyone I know as they all have sky!! All very intelligent!! They must think I am stupid as obviously virgin do!