Virgin Media Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leicester come from postal codes LE1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Hinckley, Coalville and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Total Blackout | |
| Melton Mowbray |
TV | |
| Leicester |
Wi-fi | |
| Melton Mowbray |
TV | |
| Leicester |
Internet | |
| Leicester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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doffcapgov
(@doffcapgov) reported
from
Leicestershire, England
@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Robert Rixon
(@RobertRixon) reported
from
Mountsorrel, England
@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Kevin Renshaw 💙
(@KevinRenshaw5) reported
from
Quorn, England
And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Noumaan Abubakar
(@_Noumaan_) reported
from
Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sophie 🥀
(@flyingsophus) reported
virgin media player wot iz ur problem
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Zeezeeshot
(@CasualGamer82) reported
@virginmedia Finally got through. Told would now have to wait another week without phone because no engineer available sooner and now no TV as well because the engineer clearly messed that up today. Utterly disgusting! They're in late 80s and in poor health. People do not use this company!!
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The Glasgow Style
(@TheGlasgowStyle) reported
@virginmedia can you pls resolve my complaint….!? 3 months since I complained. You ve written twice to say ur “looking into it” & now sent me an email to ask how you ve done in resolving it! Pretty badly tbh 💩
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Soph
(@sophsgriffin) reported
@virginmedia Have reset the WiFi router and still no connection, even when app says we no connectivity issues! Help!
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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RooExRAF
(@geek_a_little) reported
@virginmedia Do you ever stop phoning, for God sake give up, as soon as my contract ends you're toast. Worst company I've ever heard from.
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Zeezeeshot
(@CasualGamer82) reported
THREAD 1/ If you're thinking of switching to @virginmedia don't. Grandparents in their late 80s in ill health have been left without a phone will now be for 3 weeks. They don't answer on forum, their phone people say can't help and their engineer messed around
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Chris Copeland
(@YipJaapJaapStam) reported
@virginmedia After finally being able to make a complaint last week, I get an email out of the blue thanking me for a chat and closing the complaint. I haven't spoken to anyone. This on top of the original complaint is so infuriating. Worst customer service bar none. Stay away
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tim godsall
(@2tapstim) reported
@virginmedia I did try that today, one hour and 4 mins on the phone, just told me I could cancel, very stressful, was told only new customers get deals, and I am a 13+ years customer, so counts for nothing
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nicola hartley
(@nicnacb) reported
@virginmedia Had no choice! Another £££ spent trying to get through. Probably done it on purpose. I contacted the bank who confirmed the issue. Your tech guys need to update the payment system on your website! 😡😡