Virgin Media outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicester, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Melton Mowbray, Loughborough, Leicestershire, and Coalville.

City	Problem Type	Report Time
Leicester	Phone	13 hours ago
Leicester	Wi-fi	1 day ago
Leicester	Internet	2 days ago
Leicester	Internet	4 days ago
Hinckley	Internet	8 days ago
Leicester	Total Blackout	9 days ago

Community Discussion

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Virgin Media Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Matthew Walne MCSI (@MatthewWalne) reported 1 minute ago from Mountsorrel, England

  @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

• 
  Ollie (@ollieg21296) reported 2 minutes ago from Ketteringham, England

  @virginmedia What’s going on with Virgin TV Go? Says Technical Problems.

• 
  Teresa Budworth (@TeresaBudworth) reported 6 minutes ago from Quorn, England

  52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

• 
  Alexandra Johnson (@ASJPhotography) reported 8 minutes ago from Coalville, England

  @virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!

• 
  Fazal Rehman (@breadf2man) reported 9 minutes ago from Thurmaston, England

  @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

• 
  Christopher Hallick (@ChrisLonelyguy) reported 9 minutes ago from Leicestershire, England

  Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

• 
  Fazal Rehman (@breadf2man) reported 10 minutes ago from Thurmaston, England

  Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 13 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  Jess Adams (@JessLeighA) reported 14 minutes ago from Ketteringham, England

  @Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭

• 
  Ollie (@ollieg21296) reported 25 minutes ago from Ketteringham, England

  @virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look

• 
  Fazal Rehman (@breadf2man) reported 34 minutes ago from Thurmaston, England

  @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

• 
  joseph langton (@jnlangton) reported 34 minutes ago from Braunstone, England

  @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

• 
  Alison Wilson (@allycardmaker) reported 40 minutes ago from Leicestershire, England

  @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

• 
  Wayne™ (@Dog_in_a_hat) reported 40 minutes ago from Leicestershire, England

  @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

• 
  bilal manzoor (@B17AL) reported 42 minutes ago from Leicestershire, England

  @virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?

• 
  Ollie (@ollieg21296) reported 43 minutes ago from Ketteringham, England

  @virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?

• 
  L is 4 Learning (@Lis4learning) reported 44 minutes ago from Market Harborough, England

  @virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.

• 
  joseph langton (@jnlangton) reported 53 minutes ago from Braunstone, England

  @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

• 
  Wayne™ (@Dog_in_a_hat) reported 53 minutes ago from Leicestershire, England

  @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

• 
  Nick Fitzsimons (@NickFitz) reported 58 minutes ago from Leicestershire, England

  @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 2 minutes ago

  @virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 4 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  Mary (@Mary19764789) reported 4 minutes ago

  Echo chamber again on Virgin media and Irish media in general Focusing on the big bad far right and not on the cause of the current crisis #TonightVMTV

• 
  Hannah (@GGNDRiRock) reported 5 minutes ago

  @leolionmark @virginmedia I have the same issue on my tv too. It’s shite.

• 
  Geoff Naylor (@geofn3751) reported 7 minutes ago

  @virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?

• 
  Stephen (@sfinn2302) reported 10 minutes ago

  @Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.

• 
  Unsilent Minority (@wokenotagit) reported 15 minutes ago

  @JayneCellis @PatrickChristys @virginmedia Oh **** right off.

• 
  mary32 (@marypaul32) reported 16 minutes ago

  @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

• 
  Al Murray Jnr🔴 (@Borochubster) reported 16 minutes ago

  @MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.

• 
  Ian McWilliams (@macaz1977) reported 17 minutes ago

  @virginmedia your WiFi is terrible in the NE16 postcode. Can you have a look into it please?