Virgin Media Outage Report in Leicester, England
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The latest reports from users having issues in Leicester come from postal codes LE5 and LE3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Leicestershire and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicestershire |
Internet | |
| Coalville |
||
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Indy Singh
(@IndySingh1307) reported
@virginmedia broadband has been down the entire day?? How long does it take for you to get an engineer working on it?? Ridiculous service.
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madd$
(@reddropshrty) reported
@virginmedia pls sort ur WiFi out we r paying too much for it to be this bad
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Conor O'Neill 💚 💙
(@tpuddle) reported
Hello @virginmedia. Are there known problems showing TV in the Bristol area? Nothing on your status page. BBC4 (channel 107) is only showing a pixellated mess. All other channels seem fine. I have rebooted Tivo box, etc.
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🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix
(@xXxXPuNKDXxXx) reported
@virginmedia flashing base light on the one I changed... so I phoned up just now because it's clearly just a hub issue because the lights changed when I changed them over but they straight up refuse to register the hub to my account you sent me it ages ago, so i don't see why you can't
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Ethan mayer
(@Ethanmayer1) reported
@virginmedia Can you give me a free upgrade your upload speed is too slow. It's going to take me a month to upload all my data to google drive.
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🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix
(@xXxXPuNKDXxXx) reported
@virginmedia You're literally creating an issue where there doesn't need to be one! All you need to do is register the hub.. if it works, you cancel the engineer... if it doesn't, the engineer still comes and checks the new hub and not the old one Pretty simple **** tbh.
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Marianna Ferrante
(@FerranteM_No) reported
@virginmedia connection has just become super slow (1/10 of the nominal speed). I don't seem to be able to report the issue via the app.
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LOL_VO
(@LOL_VO) reported
@virginmedia Hi. We have 2 Virgin Mobile phone contracts. Both suffering from the same issue. When we receive calls we can't hear the other line. Then have to make a second call and the line works. Both using different phones and happens from different contacts. Any known issues?
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dubalco
(@dubalco) reported
Whats up with virgin media everything down
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Michael Cleaver
(@macleaver7) reported
@virginmedia Again your piece of junk you call a router goes offline again!!!! This should not be happening when we pay good money for a service. Your service is very unreliable!! Frustrating