Virgin Media outages and service status in Leicester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 14, 6:54 PM GMT+1.
- Internet (75%)
- E-mail (13%)
- Wi-fi (13%)
The latest reports from users having issues in Leicester come from postal codes LE8 , LE3 and LE19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Leicester, and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 6 days ago |
|
Leicester
|
Internet | 12 days ago |
|
Loughborough
|
Wi-fi | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Lizzie Jane 🎭 (@LizzieMizzie_) reported from Market Bosworth, England@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Alex Tipler (@alextiplerfilm) reported from Coalville, England@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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joseph langton (@jnlangton) reported from Braunstone, England@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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David Richards (@ddrbowella) reported from Leicestershire, England@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Ann Chapman (@LeFuzzyOtter) reported from Hinckley, EnglandIs anyone else having issues with @virginmedia? Internet is being very spotty and seems others are having issues too according to Down Detector.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England@virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Robert Rixon (@RobertRixon) reported from Mountsorrel, England@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England@virginmedia broadband is down in #wigston LE18
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Martin Scott (@mscotty0592) reported from Ketteringham, England@virginmedia Ordered the boxing and it’s not working
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Jess Adams (@JessLeighA) reported from Ketteringham, Englandjesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The wifi in my house is awful despite having 500mb broadband with you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Cheney (@loubylou60) reported@virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service
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Stu Plays XD 🎮 (@StuPlaysXD) reported@virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍
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mancs boi (@DjmarkieT) reported@TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia
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Jane Samuels (@janeamanda67) reported@virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable
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The Original What's Going On (@lakecitygirl) reportedOn Trustpilot, @Virgin Mobile Canada has over 2,000 reviews (≈2,089) with a very low TrustScore around 1.3–1.5 out of 5, and about 90%+ of reviewers give 1 star as well as over 250 complaints with the BBB. @virginmedia you've got a serious problem.
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SVJ 🦦 (@EssVeeJay) reported@virginmedia It was finally fixed at 4pm today after 6 days . I will be seeking appropriate compensation for lack of service, out of locked expenses incurred and my time being wasted having to chase your engineers and customer services
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KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you
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Addy (@iadnan9) reported@virginmedia @AlloquiStrix Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.
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peter davis (@leamingtonpete) reported@ChrisWales61 @virginmedia I had similar, they promised me a free month when I complained, that never happened. I complained again and they said the offer had expired (huh?) I record all my calls take names and times with suppliers and on threat of ofcom/ombudsman I got my free month promised.
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Sarah 😍💕 (@wiltshiregal) reported@virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help