Virgin Media outages and service status in Leicester, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Leicester, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 9, 12:00 PM GMT+1.
- Internet (33%)
- TV (33%)
- Wi-fi (20%)
- E-mail (7%)
- Phone (7%)
The latest reports from users having issues in Leicester come from postal codes LE3 , LE2 and LE19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Hinckley, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
TV | 3 hours ago |
|
Loughborough
|
TV | 23 hours ago |
|
Leicester
|
TV | 2 days ago |
|
Hinckley
|
TV | 8 days ago |
|
Leicester
|
Phone | 9 days ago |
|
Leicester
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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joseph langton (@jnlangton) reported from Braunstone, England@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England@virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍
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Jess Adams (@JessLeighA) reported from Ketteringham, England@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, EnglandFINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, EnglandAnd @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England@virginmedia broadband is down in #wigston LE18
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Andy bird (@Andybirdlcfc20) reported from Hinckley, England@virginmedia is there a WiFi issue in LE9?
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Monik Patel (@MonikP_97) reported from Oadby and Wigston, England@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
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Liam King UK (@liamtheking) reported from Oadby and Wigston, England@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Simeon Hockley (@SimeonHockley) reported from Ketteringham, EnglandSomething rather awful about being on hold with @virginmedia! 2 hours and counting....
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Katie (@Katie68833952) reported from Leicestershire, England@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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Teresa Budworth (@TeresaBudworth) reported from Quorn, England52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB (@JamesMartinTVR) reported from Hinckley, England@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
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joseph langton (@jnlangton) reported from Braunstone, England@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Militia Matt (@DrealSMAK) reportedYh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week
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Dide (@dide_oluwa) reported@virginmedia your network has been terrible for days now , no cell signal whatsoever
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dawnieC (@CorkinDawn) reported@virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?
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Game of the People (@GameofthePeople) reported@virginmedia is the Clients Support Team a bona fida Virgin media account?
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Enrique Guadiz (@EnriqueGuadiz) reported@virginmedia No need to send a DM. Managed to fix the issue. Thanks
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Ashley Smith (@AshleySmithUK) reported@virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.
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Brandon 🏴🦢 (@Brandon16FC) reported@virginmedia @D4N7O Not working still
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christopher Gunn (@christo43383549) reported@RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...
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Zoe Smith (@ladyspeakerz) reported@andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS
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Kathy Miller (@KathyMi25429227) reportedHow long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...