Virgin Media Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leicester come from postal codes LE1, LE4 and LE8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Melton Mowbray, Loughborough and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Hinckley |
Wi-fi | |
| Hinckley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@virginmedia went down today at work and now it’s stopped me watching #Netflix!!
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
@stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂
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Luke Taylor
(@OfficialLukeT30) reported
from
Leicestershire, England
@virginmedia could really do with some help with my internet and TV chaps. DM me.
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Deanna VA
(@GaPeachUK) reported
from
Cosby, England
@virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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Deborah Davidson 🕷🇪🇺🇱🇰🏴
(@Deborahbham) reported
from
Leicestershire, England
Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance
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lee deaks
(@deaks30) reported
from
Blaby, England
@virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
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Jimmy Carter™
(@jwccarter) reported
from
Countesthorpe, England
@virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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smartesthorse
(@smartesthorse) reported
@virginmedia I would not use you if you were free since I switched harrassed with calls been called VIP customer Really? was charged more han I pay for all power rude service Now switched you offer to HALVE payments if I am VIP why you only offer £3 cut before? STOP HARRASSING ME
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Alex
(@AlexPRPC) reported
@virginmedia I have two Dell laptops- one XPS and one Latitude. One is 6 months old and the other around 18 months. Both experiencing the slow speeds and packet loss.
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Alex
(@AlexPRPC) reported
@virginmedia I need an engineer to come to my house, not to post onto a forum. I have to run an all day workshop tomorrow and I can't do that if only a fraction of the sound is audible in both directions. I pay £110 a month for virgin media services and it's so difficult to get your help.
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Harry Scholes
(@harryscholes) reported
@virginmedia Hi, yes I am. Sorry for delay in replying. I was talking to a fake Virgin Media account for a while that was trying to scam me. Can we sort this issue out?
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smartesthorse
(@smartesthorse) reported
@virginmedia Avoid this over priced lot they have hateful business practices I have switched but they will not accept it call me daily each time demanding to know my reason for leaving..er twice the price, no customer service web down many times a year ?I HAVE LEFT accept it
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Russell Waterhouse
(@RussellWaterho5) reported
@virginmedia Thank you, I will of course do this, it is a shame that I have to make more of an effort to raise this issue when I have had a response saying it was good to speak to you this morning ( it never happened ), then an email saying ( we did not want to bother you)
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Adhikar Babu
(@adhikarb) reported
Hey @virginmedia my broadband troubles are still not resolved? I hardly get full signal at my house. What will it take for you to send a technician and fix my woes?
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Ravin Anenden
(@RavinAnend) reported
@virginmedia and @btsport I now am a BT Sport subscriber on Virgin Media. However nobody at either of your customer service teams can tell me how I can access BT Sport docs. Please can someone help
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Sarah- Board Game Solutions
(@bags4dice) reported
@virginmedia I did that. I asked for a technician or a new router. I was bluntly told there is no fault they can see therefore I don't need a visit or a new router. So I'm basically paying for a service I can't use and that they have no intention in fixing.
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InvirtiendoPocoaPoco
(@InvirtiendoPaP) reported
@virginmedia hey guys, no internet connexion in City Road area. Wireless working but Hub 3.0 says: Internet (Access denied). Please fix ASAP as me and my wife are working from home...