Virgin Media Outage Report in Leicester, England
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The latest reports from users having issues in Leicester come from postal codes LE2, LE3 and LE5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Leicester, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Loughborough |
||
| Leicester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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ѕαιѕσηѕ ιη тнє αвуѕѕ
(@AdyGoodrich) reported
from
Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Andy bird
(@Andybirdlcfc20) reported
from
Hinckley, England
@virginmedia is there a WiFi issue in LE9?
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Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Robert Rixon
(@RobertRixon) reported
from
Mountsorrel, England
@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Alison Wilson
(@allycardmaker) reported
from
Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Harris Etiquette & Events
(@MaryHarrisNJ) reported
@virginmedia been trying for months and months to resolve an issue with your support team but getting nowhere. Can anyone help !
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AA Photography
(@AdnaniAyad) reported
@virginmedia Expand on the problem: the internet dropped yesterday evening and I haven’t been able to reconnect since then, after several tries to reboot the router.
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AA Photography
(@AdnaniAyad) reported
@virginmedia Before it said it will be fixed by 2:25pm, but now: “Looks like there’s still an issue with your connection We’re looking into it. Check back here after 13 hours and if there’s still an issue we’ll help you book a technician.”
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Stephen Drayton
(@stephendd007) reported
@virginmedia No, and when I asked your team whether I needed to register it they said “suppose so” but offered no way of doing this. Every other utility provider has been fantastic and I haven’t needed to do this. I have been promised calls back, resolution, I’ve tried for over a week!!!
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glasgowpartick
(@glasgowpartick) reported
@virginmedia no, need. I have managed to cancel my contract
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Suzanne Cornyn
(@cornynthecob) reported
@virginmedia My husband tried that. It tells us there isn't an issue but our phone line is dead - can't phone out or receive calls. When you click fix your landline, it takes you to a page but when you click can't receive calls, it takes you back to the fix your landline page.
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Namit Pandey
(@NamitPandey11) reported
@RobaireBeckwith @virginmedia @virginmobile My wife and i work from home. And last few days were terrible managing with the mobile data. If i not the Other sim. We would have to either take leaves or would have to be on loss of pay. Virgin do not even understand what customer go through in their lives.
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Namit Pandey
(@NamitPandey11) reported
@virginmedia Please help me by disconnect my account.
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Rich Oborne
(@RJOborne) reported
@virginmedia So I’ve just received a letter in the post with ONE DAY’s notice saying my broadband will be down for 33 hours! 1. Will my bill be reduced because I am unable to access the service? 2. Will you be paying for loss of earnings during this time (I work from home)?
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Hannah Cox
(@H_L_Cox) reported
@financialombuds Hello, we would really love your help with an issue with @virginmedia @richardbranson regarding breach of contract and also negating on a refund and credit that we have in writing. Is the best way to raise a case online?