Virgin Media outages and service status in Leicestershire, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Leicestershire, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 17, 4:01 PM GMT+1.
- Internet (29%)
- Wi-fi (29%)
- TV (29%)
- Phone (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Wi-fi | 18 hours ago |
|
Melton Mowbray
|
Phone | 5 days ago |
|
Leicester
|
TV | 7 days ago |
|
Leicester
|
Wi-fi | 8 days ago |
|
Leicester
|
TV | 9 days ago |
|
Loughborough
|
TV | 10 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...
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Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, EnglandCome on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Teresa Budworth (@TeresaBudworth) reported from Quorn, England52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Yv (@yogi7592) reported from Leicestershire, England@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Chloë Pritchard (@sewychloe) reported from Leicestershire, England@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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joseph langton (@jnlangton) reported from Braunstone, England@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, EnglandProductivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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David Johnston (@djstar3d) reported from Melton Mowbray, England@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, EnglandWhat **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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Rachel Biddles (@rachlb33) reported from Glenfield, EnglandAlways good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Richard Adams (@Pogit) reported from Chadwell, England@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia Not the only thing slow is it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jai Tan (@JayTinl33) reported@virginmedia absolute garbage, plenty of time to fix the sports. regret renewing my contract. #virginmedia #crap
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Ade Luxton (@adelux68) reported@virginmedia so how long have you been working to fix the red button problem?
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Paul THORNE (@harrewis) reported@virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.
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lulu 17 (@alrightside) reported@giawcalledari if ur either a virgin media broadband customer or o2 mobile customer !!!! u can easily log on the app “priority”
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Neil Skivington (@glentfc27) reported@virginmedia Any idea when the ongoing issues with the Sky Sports X button are going to be resolved. It's been going on quite a while now.
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DazMcT (@Dazlerhotspur) reported@virginmedia It mentions red button service loss not complete service loss
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Paul Green (@pgreen83) reported@virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!
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Chris Bird (@thechr1sbird) reported@DMGoodman1989 @virginmedia No shame! Mines down too
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Conjured Undead 🧟♂️ (@conjuredundead) reported@virginmedia . Can someone please give me an update on an intermittent service issue dating back to 30/7/26? We’ve been told there’s a service cable issue but no update on a “fix” and the disruption is costing me as I can’t work from home, because broadband is unstable. Thanks.
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Colin Morty (@cmwba) reported@virginmedia Tried but its not accepting my log in. Shamnles of a service.