Virgin Media Outage Report in Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet | |
| Melton Mowbray |
Phone | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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I'm Juggy not Noel
(@gallagher1aaa) reported
from
Leicestershire, England
What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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smallpauldj
(@SmallPaulDJ) reported
from
Leicestershire, England
@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Simeon Hockley
(@SimeonHockley) reported
from
Ketteringham, England
Something rather awful about being on hold with @virginmedia! 2 hours and counting....
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Al
(@citizenOnowhere) reported
@virginmedia Said they'll credit my account of all charges. Rightly so. But couldn't guarantee I won't be charged again next month. Even though there are additions in place, I've still been charged so somethings not working. Unexceptable. Hence another complaint. Unresolved since Oct 20.
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lawrence bennett
(@smallfunnyguy1) reported
@virginmedia I can't ring unfortunately as my phone is old and alot of the screen doesn't work
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Patrick Veale
(@nuttyhill) reported
@virginmedia having trouble with outgoing mail for the last few weeks on an old ntlworld email address - are there any known problems?
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Richard Helik
(@Helik84) reported
@virginmedia Why can I not log into the Sky Sports app. It claims my virgin login is deactivated but it isn't, I just have a new package. And all online help has been appallingly bad!
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cami
(@loopehy) reported
@virginmedia you lot really need to take that out your bio cause you don’t get faster connections or streams whatsoever, i **** you not i was stood next to my router and i couldn’t load a photo that was 100x100 pixels. Book your ideas up man your wifi is utter shite
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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Tony Szulist
(@TonySzulist) reported
@virginmedia has virgin media gone down completely in Hd6?
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Jay🇬🇧
(@jbell32403) reported
@virginmedia I spoke to technical and they said they have a fix Time of 7pm this evening in my area
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steven hayhurst
(@rotherham_red) reported
@monazamguitar @virginmedia Mine is great, it's Vodafone who let me down
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HBkz 💙#NHS 🇪🇺 #FBPE
(@helenkabkz) reported
@virginmedia no WiFi, TiVo box that was new 2-3 months ago not working. Customer service appalling. But you’re happy to take my money each month.