Virgin Media Outage Report in Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Oakham and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Loughborough |
Internet | |
| Leicester |
||
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
-
Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
-
Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
-
dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
-
georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.
-
Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
-
Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
-
Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
-
Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
-
Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
-
Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
-
georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
-
IG: marvy_xo
(@marvy_xo) reported
from
Leicestershire, England
@virginmedia my wifi is not working in my area still!!! what is all this!!
-
Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
-
ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
-
Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Nethercoat
(@MarkNethercoat) reported
@ldnparks Great advert for having cameras on bikes. Keep on reporting, to Police, and keep on with bad PR feedback to #virginmedia
-
Mia
(@StollerMia) reported
@virginmedia There is a service fault but this has been an ongoing problem for several months now. I can access my Google Drive using my phone data only. Quite insulting when I'm paying more for Broadband services.
-
Realthing
(@Realthing) reported
@virginmedia As an intelligent user of your services who can also read, I could see from the text what had to be done and did it. No need to tell me again. This response does *not* answer my question about why nobody on the 789 service knew what I was talking about
-
Phil Hibberd
(@PhotoMadeSimple) reported
@virginmedia Despite endless threatening letters we are finding it impossible to pay VM using the power of attorney we have set up for my partner's dad who has dementia. Appalling customer service as usual from VW.
-
Alex M-C
(@alexmc4) reported
@virginmedia broadband down for my whole building in Canning Town London, are you aware of this issue? When will it be resolved, lots of us working from home
-
The Department of Parks & Recreation 🦌
(@ldnparks) reported
@MrJRM84 @virginmedia Because assault is a criminal charge. I’d be happy if the employee was simply spoken to about the incident.
-
Conrad
(@kocha44) reported
@virginmedia Online tests do not work. This is affecting the street yet you say there is nothing wrong. I called the technical team and this is now referred to level 2 technicians. This is ridiculous. Why can you not provide a stable service and give us what we pay for?
-
Alz
(@alexswatridge) reported
@virginmedia The account holder has called and you said it must be my phone not working because the account holders email is working. its not my phone as its not working on other devices.
-
Shane
(@sohanlon07) reported
@virginmedia And it’s gone again. This is ridiculous and the support is horrendous.
-
Dean
(@guill0dean) reported
@virginmedia I did that yesterday. Part of the problem may now be fixed but others aren't and they weren't able to help with those apparently so I'll have to put it in writing. It really shouldn't be this stressful. All I want is to pay the agreed price and receive the agreed service.