Virgin Media Outage Report in Leicestershire, England
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The latest reports from users having issues in Leicestershire come from postal codes LE5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicestershire, Leicester, Melton Mowbray and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicestershire |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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ѕαιѕσηѕ ιη тнє αвуѕѕ
(@AdyGoodrich) reported
from
Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Kevin Renshaw 💙
(@KevinRenshaw5) reported
from
Quorn, England
And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Alison Wilson
(@allycardmaker) reported
from
Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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Robert Rixon
(@RobertRixon) reported
from
Mountsorrel, England
@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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doffcapgov
(@doffcapgov) reported
from
Leicestershire, England
@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TR7
(@Taimoor05435737) reported
@virginmedia This is not a case of auto compensation!! As you knew of issue but failed to notify customers and act upon it. Furthermore when I notified you, you agreed to look at some form of compensation but later turned on your own promise! !!
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Jozey Wade
(@dozeyjozey) reported
@virginmedia People on my estate have reported & sent a link for me to report (provided my Virgin) which I have done. It wasn't this link though - this is just a link to runs tests - which I have done multiple times and it was never helpful.
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Dakota Super Spectacular Megazord ******* NSFW
(@ArcanineDakota) reported
@virginmedia I don't actually know where my box is. I put it away when I first joined you guys as I didn't intend on using it. So is there no way to put the thing through on your end? If not I'll just have to cancel the contract I feel. Shouldn't have to do this to get what I'm paying for.
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Jackie
(@jackie4htfc) reported
@virginmedia Thanks for that and I will do so if I continue to have problems before the end of my contract.
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georgie
(@gdawes00) reported
@virginmedia So upgrading your package online is an option but not cancelling? Writing official complaints to the complaints team - no response! Your complete negligence to customers who want to leave your services is so bad. Especially in the Financially strained times were in
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TR7
(@Taimoor05435737) reported
@virginmedia Don’t send me this when clearly there is no mention of this issue on your link!!! Deal with the issue or admit to all Virgin customers you do not care about lack of service or inconvenience at all and profits matter over customer care and service!!
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Dakota Super Spectacular Megazord ******* NSFW
(@ArcanineDakota) reported
@virginmedia That is so arbitrary. If I cancel the TV part I'll have to pay more than I am for it now. Thanks for the help anyway.
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Ruth Bertram
(@exhosty) reported
@virginmedia No it doesn’t help. I have not received a final bill even though I have given my COA. It’s 19 days past. I gave 30 days notice at the beginning of January. The contract ended on 13 Feb. I just called and was told they will send my cheque 45 days after 13/02.
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never ask for help coz without permission off god
(@R79177213) reported
@virginmedia Plz forward my msz to me Branson he is the only one person in this world who take all money then go God home without money he not died never help anyone
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TR7
(@Taimoor05435737) reported
@virginmedia Don’t send me a link when your colleagues laugh on call that we won’t compensate for a remote despite it being your error and was a known fault! Explain here what I will get back for 3 weeks of disrupted service and your inability to let us know about the issue!!