Virgin Media Outage Report in Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Loughborough, Leicestershire and Oakham.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Melton Mowbray |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Melton Mowbray |
||
| Leicester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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Zoë Young 💁🏼♀️
(@ZoeYoungUK) reported
from
Loughborough, England
@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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Mark - my words 😂😂
(@MJB_thats_all) reported
from
Loughborough, England
@jhandford11 @virginmedia Yep, had the same issues bud. Useless. Hence I left them.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Asydic
(@LukeSummerscale) reported
@LichVtuber @virginmedia It sucks how EVERY UK provider is like this. It took three engineer visits for BT to finally realise it might not be the router they'd checked twice already
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Charlotte (she/her)
(@DigitalCHC) reported
In the middle of a task, with 10mins of work day left….and my internet craps out 😩 Why does virgin media suck so much & why can no one else provide service in our area?!
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Cy Yu 🤖 The Cyborg VTuber 🤖
(@CyVtuber) reported
@LichVtuber @virginmedia Get em. Had similar issues with spectrum. Be persistent! I believe!!
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AnomalousRaven 『烏Vtuber』
(@AnomalousRaven) reported
@LichVtuber @virginmedia And here I thought American internet was bad
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minus
(@minus88315173) reported
@virginmedia After an outage of 3weeks I was told I wasn’t accepted on the auto compensation scheme .. so your expecting me to pay for a service i didn’t receive and then After spending so much time back n forth with virgin I was offered £15 I mean Is this acceptable?
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helen mccreery
(@helen_mccreery) reported
Trying to get through to #virginmedia customer support number and web chat seem to be down?
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Fayliiz
(@Fayliizz) reported
@LichVtuber @virginmedia Oh my god you had the same problem I did I forced them to look at the wires that connect in my attic and it finally worked but it took 4 appointments for them to finally listen. (SPECTRUM)
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Damian_wba
(@damian_wba) reported
@virginmedia is there a issue with virgin mobile as my phone is having issues loading anything up. I'm connected to my VM router too and still it takes ages to load up websites, social media accounts.
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Nuki Chau ㊙️ Vtuber (Pre-Debut)
(@ChauTanuki) reported
@LichVtuber @virginmedia I have never understood why the tech's first step isn't to check snr on all points of the line from node to home
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Setsuna Fox VTuber (in training)
(@SetsunaFoxx) reported
@LichVtuber @virginmedia I had an issue kind of similar for my net which was discovered to be a line that had multiple splitters. The setup was so bad that it made it where it is similar to what you have.