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Virgin Media outages and service status in Leicestershire, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Leicestershire, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 28, 4:41 PM GMT+1.
  • 40% Internet (40%)
  • 30% Wi-fi (30%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, and Melton Mowbray.

CityProblem TypeReport Time
Leicester Internet 15 hours ago
Loughborough Internet 3 days ago
Leicester Wi-fi 4 days ago
Leicester Internet 7 days ago
Loughborough Wi-fi 7 days ago
Melton Mowbray TV 10 days ago

Nearby cities with recent reports

Leicester

3 recent signals

15 hours ago
Loughborough

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

  • gallagher1aaa
    I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England

    What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone

  • ollieg21296
    Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.

  • worksopchap
    worksopchap (@worksopchap) reported from Chadwell, England

    @virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc

  • baz_007
    Baz (@baz_007) reported from Chadwell, England

    @virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The service I’m getting from Virgin is beyond appalling.

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

  • MonikP_97
    Monik Patel (@MonikP_97) reported from Oadby and Wigston, England

    @virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

  • allycardmaker
    Alison Wilson (@allycardmaker) reported from Leicestershire, England

    @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

  • NikkiPearman
    Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

  • frutysheikh
    Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England

    @virginmedia broadband is down in #wigston LE18

  • MYLA5TROLO
    Tiger Sue (@MYLA5TROLO) reported from Blaby, England

    @virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • je_durrant
    James Durrant (@je_durrant) reported

    I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

  • robsmit54519473
    rob smith (@robsmit54519473) reported

    @scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow

  • Swissffs1980
    Chris (@Swissffs1980) reported

    @trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.

  • boomerangjf
    Jackie (@boomerangjf) reported

    @virginmedia what is going on? They has been intermittent issues with Broadband in my area for a couple of weeks. No communication? Hoping we won’t notice? Virgin Service is appalling!

  • JudgementKAZZ1I
    Son #2 (@JudgementKAZZ1I) reported

    @halalzia My friend who works at virgin media says skys customer support is better

  • BettySwollock
    Mark Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 🇺🇸 (@BettySwollock) reported

    @trapdoor456 @virginmedia Ive been with the now virgin media used to be known as ntl for 30 years , never really had major issues To be honest, I have 1GB and practically get most of that speed , latency is fine , download speeds are atrocious , customer service could do with a overhaul, other than that Nps for me.

  • johnspencer555
    John Spencer 555 (@johnspencer555) reported

    @virginmedia 00435069032 India accent guy phoned, He said 'He said Hello I'm virgin media, hello, how are you today', I put phone down. Phone Call Scam. #phone #call #scam

  • kaytydaty
    Kay (@kaytydaty) reported

    @virginmedia I want to change bank details but online, the manage direct debit link, goes to ‘something’s not quite right, we’ve found a problem, please try again’ every time. Can you send me a direct link please? Thanks Kay

  • uxbridgeblade
    mr b (@uxbridgeblade) reported

    @virginmedia when are you going to fix the broadband issue in ub9 6be? It’s been dreadful since Monday 20th July

  • Blade6665100153
    Blade _666 🇬🇧 (@Blade6665100153) reported

    @trapdoor456 @virginmedia I switched to youfibre, no hassle so far 👌 never drops speed