Virgin Media outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, and Melton Mowbray.

City	Problem Type	Report Time
Loughborough	E-mail	3 days ago
Leicester	TV	10 days ago
Leicester	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  Faizal Momoniat (@faizalmom) reported 37 seconds ago from Leicestershire, England

  @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 3 minutes ago from Mountsorrel, England

  @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

• 
  Ollie (@ollieg21296) reported 5 minutes ago from Ketteringham, England

  @virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?

• 
  doffcapgov (@doffcapgov) reported 5 minutes ago from Leicestershire, England

  @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

• 
  Fazal Rehman (@breadf2man) reported 9 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  Kevin Renshaw 💙 (@KevinRenshaw5) reported 9 minutes ago from Quorn, England

  And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

• 
  Yv (@yogi7592) reported 10 minutes ago from Leicestershire, England

  @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

• 
  Ollie (@ollieg21296) reported 10 minutes ago from Ketteringham, England

  @virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?

• 
  Teresa Budworth (@TeresaBudworth) reported 15 minutes ago from Quorn, England

  52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

• 
  Tiger Sue (@MYLA5TROLO) reported 17 minutes ago from Blaby, England

  @virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.

• 
  Dean Blavins (@DjDno) reported 18 minutes ago from Chadwell, England

  Ffs, there it goes again!! Sort your **** out @virginmedia

• 
  Safetypenfold (@SteveRiches4) reported 22 minutes ago from Leicestershire, England

  @virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 22 minutes ago from Narborough, England

  @virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍

• 
  Christopher Hallick (@ChrisLonelyguy) reported 29 minutes ago from Leicestershire, England

  Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

• 
  Fazal Rehman (@breadf2man) reported 34 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  Matthew Walne MCSI (@MatthewWalne) reported 38 minutes ago from Mountsorrel, England

  @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

• 
  Liz (@lizdixon77) reported 46 minutes ago from Mountsorrel, England

  @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

• 
  Monik Patel (@MonikP_97) reported 55 minutes ago from Oadby and Wigston, England

  @virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 56 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  Alison Wilson (@allycardmaker) reported 56 minutes ago from Leicestershire, England

  @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Whelan (@mairtinofaolain) reported 5 minutes ago

  @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

• 
  john (@jhargie4) reported 8 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  dharmi04 (@Dharmi04) reported 12 minutes ago

  @virginmedia my broadband seems to be down, can you check and fix ?

• 
  SK (@s4m1rk23) reported 16 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  Martin (@lionking2014) reported 16 minutes ago

  @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

• 
  Our Electric World (@O_E_W) reported 20 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Pure Hearted Human (@Graelwyn) reported 21 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Alan Wright 🦫 (@Alanw47) reported 24 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

• 
  Helen Bedford (@helenxbedford) reported 36 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 39 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia