Virgin Media outages and service status in Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 28, 12:25 PM GMT+1.
- TV (45%)
- Internet (36%)
- Wi-fi (14%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Leicestershire come from postal codes LE7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Loughborough, and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 1 day ago |
|
Melton Mowbray
|
Internet | 1 day ago |
|
Loughborough
|
Internet | 4 days ago |
|
Loughborough
|
Wi-fi | 6 days ago |
|
Leicestershire
|
Internet | 7 days ago |
|
Leicester
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Martin Scott (@mscotty0592) reported from Ketteringham, England@virginmedia Ordered the boxing and it’s not working
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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jonny dickens (@jonnylovin) reported from Groby, England@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Darren Carson (@DazCarson68) reported from Chadwell, England@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Andi James Chamberlain (@sarianlives) reported from Leicestershire, England@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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David Richards (@ddrbowella) reported from Leicestershire, England@virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.
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joseph langton (@jnlangton) reported from Braunstone, England@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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smallpauldj (@SmallPaulDJ) reported from Leicestershire, England@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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Dean Blavins (@DjDno) reported from Chadwell, EnglandFfs, there it goes again!! Sort your **** out @virginmedia
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Monik Patel (@MonikP_97) reported from Oadby and Wigston, England@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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the_beeb_23 (@thebeeb_23) reported@virginmedia a little man from virgin media just rocked up at the door to explore opportunities to get our business back. How poor is the customer relationship software that they don’t have on record that pricing, service and delivery was so bog awful I will never go back?
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Mark Sutherland * (@markenello) reported@BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees
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Sharon (@SharonHerbert) reported@GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋
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Jules 🌙 HOOLIJIN 💜 (@julesepiphany) reported@virginmedia Hi, I’m a new customer and have been with you for 3 weeks. First week was fine but for the past 2 weeks the connection has been diabolical, now showing red light and currently offline- please can you update us if broadband is down?
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Wayne Dannatt (@wadannatt) reported@virginmedia instead of sending a text message stating that services will be fixed soon, how about giving a timeframe? My Internet has been out all day, you've just increased prices yet again, this is the second time in six months and last time it took you two days to fix it!
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Mo (@Notts52) reported@BBCNews It is if you're a Virgin Media Customer with 360 box, even if you don't have TNT Sports. 👍 @footballontnt
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Lola Viscera (@lola_viscera) reported@virginmedia this is STILL happening after months my phone number has been incorrectly linked to somebody else’s account and i’m continuing to receive repeated phone calls, payment warnings, suspension notices and account messages intended for another customer despite repeatedly reporting it how has this still not been resolved?
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Mrs c (@w47carr) reportedSo been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless
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Ana Atkinson (@Ana1Atkinson) reported@virginmedia we currently have no broadband, no tv and no landline. When I checked the service status, it says phone is ok, so I’m unable to register that we have no landline?
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Rebecca Réva (@AvaniEbony666) reported@virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT