Virgin Media

Virgin Media Outage Report in Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leicestershire, England 11/07/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough and Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough Internet
United KingdomLeicester Wi-fi
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLoughborough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    @virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Thurcaston, England

    @virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia A gang is coming in 2 hours to fix the cable Thanks

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • kapzmania Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Breaking news The engineers are still working to fix the broken cable Thanks

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia It's been fixed the gang have been working on the broken cable for two hours

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia He booked a gang to fix the broken fibre cable

  • LuetchfordClare clare luetchford (@LuetchfordClare) reported from Leicestershire, England

    @virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MissLiLi_22 Lisa Johnson 🏴‍☠️ (@MissLiLi_22) reported

    For anyone that works from home in the UK connecting via a VPN with @virginmedia do not get a Hub 5 as they are blocking VPNs! They know they are doing this and won’t help you sort it out!

  • stevebone1 Steve Bone (@stevebone1) reported

    @marymaryw @virginmedia If you're looking to switch I'd recommend BT. Very rarely goes down, and then not for long, Not the cheapest but there are deals for new kids.

  • SilverHandUther Winston Smith (@SilverHandUther) reported

    @virginmedia That tool is not reporting issues

  • imerchnt Isaac Merchant (@imerchnt) reported

    Disgraceful service from @virginmedia I've now been waiting almost a month for broadband setup. They've sent the wrong team multiple times. Engineers were supposed (I was assured, after checking multiple times) to come yesterday - nobody showed up, after I had booked off work.

  • COOPSthereitis4 Coops (@COOPSthereitis4) reported

    Good old @virginmedia over charging me after I had negotiated a new cheaper package deal in February. Yet they cant find the documents to support my 'claim' I have all the conversations and documents you sent me so why don't you have them ?

  • static_prevails clare (@static_prevails) reported

    @virginmedia hi there! my wifi has been down for a few days now, just wanted to check if this was an isolated incident with just me or is the area i live in affected? in north belfast

  • marymaryw Mary Williams (@marymaryw) reported

    @virginmedia That's good to know. Today for a change it has been OK but you really are doing a good job of making customers in Southsea look at your competitors to ensure reliable wifi. A neighbour was sat working in his car yesterday to get a strong phone signal as your service was down.

  • phacsfoto CHRIS LEARWOOD (@phacsfoto) reported

    @virginmedia / Im still waiting for compensation for loss of telephone service due to a clock fault at the substation and was also paying for 200mb service only to get 17mb from over 2 years ago really bad company to deal with!/ 2 days before eng arr serv 198mb ,2 days aft 48mb

  • KnightRider180 J (@KnightRider180) reported

    @virginmedia I don't see how you can just pull this service, vital to those of us that work or live in London, without even telling customers. Astonishing.

  • DislikesAlex Alex (@DislikesAlex) reported

    Hey @virginmedia I’ve been trying cancel my broadband and landline today with with you. I’ve been transferred 10 times and been hung up on twice! This is appalling behaviour! Why won’t you cancel let my account? @MartinSLewis