Virgin Media Outage Report in Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leicestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Leicester and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
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Lainie Whatsize
(@Lainie_Whatsize) reported
from
Broughton Astley, England
Take me back to the 90’s so I can use dial-up again!!!! Much better than this atrocious service from @virginmedia
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.
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Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia well after 10.5 hours of being on the phone to customer services and getting nowhere a ray of light called Linda the manager at Bellshill sorts it in 15 minutes it's a shame that you feel the need to offshore when theres genuine talent in this country
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Patrick
(@marcuscpatrick) reported
@virginmedia Saying your sorry I feel this way is a non apology - are you trying to make me more annoyed? Just giving me the number again is not s resolution - just book me an engineer - or give me 5 weeks refund - this company is a bunch of charlatans.
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Alison Aitken
(@AllyBally37) reported
@virginmedia Hi, she has already contacted virgin today only to be palmed off with no explanation as to why she is paying so much compared to other customers, she has been a customer for over 20 years on a minimum package and the best cancellations could offer her was £15 off her bill
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Neil Crawford
(@NCWellFit) reported
@virginmedia I’m working so no. I can’t take any more disruption to work. You keep doing the same thing & going nowhere. Just get a manager to contact me directly & fix this.
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ً
(@Iuvrao) reported
@aesussy I MADE THE TWEET BC OF EARLIER AND THEN AS SOON AS I SAW YOUR REPLY I SAW THE VIRGIN MEDIA THIMG **** cant believe this is our savior
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Alison Aitken
(@AllyBally37) reported
@virginmedia I really don’t think she was offered the best deal. A new customer would pay around £35 for the same package and virgin have been charging her £75 for years with no discount, her contract finished in 2013 and no one has even bothered to call to offer her anything
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Only Jan’s
(@justjan82) reported
@virginmedia Except when I rang 2 months ago with plenty of notice I was told I only needed to give a couple of days… you’d have transcripts of the call. Hence - SHOCKING service
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liam
(@cynosexual) reported
@virginmedia @GRE3DLING fix ur damn network right neow
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Laica
(@Laica23) reported
@virginmedia So so far I have had no help at all
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Jo Elliott
(@JoEllio06593176) reported
@virginmedia disgraceful customer service. Stay well clear of virgin #terrible #disgusted #joke
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Den
(@dee2dee22) reported
@virginmedia Who knows! Feels like we keep getting sold stories to keep us quiet. Internet went off Tues. We upgraded to Volt in October and today after missed tech appointments we are being told by cust service that our router is apparently now incompatible.