Virgin Media

Virgin Media Outage Report in Oadby and Wigston, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oadby and Wigston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oadby and Wigston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oadby and Wigston, Leicestershire, England 02/21/2025 15:15

February 21: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Oadby and Wigston, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coalville and Market Harborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomHinckley Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oadby and Wigston, England

Latest outage, problems and issue reports in Oadby and Wigston and nearby locations:

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • LuetchfordClare clare luetchford (@LuetchfordClare) reported from Leicestershire, England

    @virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia It's been fixed the gang have been working on the broken cable for two hours

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia He booked a gang to fix the broken fibre cable

  • Psycho_Deadman Il Mentore (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Breaking news The engineers are still working to fix the broken cable Thanks

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia A gang is coming in 2 hours to fix the cable Thanks

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.

  • Lainie_Whatsize Lainie Whatsize (@Lainie_Whatsize) reported from Broughton Astley, England

    Take me back to the 90’s so I can use dial-up again!!!! Much better than this atrocious service from @virginmedia

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.

  • will_pither Will Pither (@will_pither) reported from Earl Shilton, England

    @virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍

  • AshArmstrong9 Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shakermaker90s Pablo (@shakermaker90s) reported

    @eir @ger_oconnor Mr too!!! My issue is different, but it was a blatant and total lie when I told them I was co sidering switching to them from Virgin Media. I made the change and I've been ripped off and fobbed off. Horrible lying vile bastards. #eir

  • gobikannans gk (@gobikannans) reported

    @virginmedia Speed test will work if I have connection. Problem is connection is dropping off frequently then comes back after 10mins. It started this morning again. So frustrating Friday morning..! Is there a customer care number which i can reach out easily to talk to someone?@virginmedia

  • yogi7592 Yv (@yogi7592) reported

    @virginmedia I have been trying to cancel my contact for over a week now. You go on the what’s app chat ant it keeps you on hold for days. I called the number on several occasions to be cut of at 64 minutes. Ridiculous service. All I want to is LEAVE THIS TERRIBLE COMPANY

  • ItsAbuu bu, (@ItsAbuu) reported

    @virginmedia Not since 3pm and stuck in a loop of do you still require help from the bot 🫠 absolutely shocking service

  • Julie63174890 Julie (@Julie63174890) reported

    @virginmedia I’m having trouble with my ntlworld email account it’s not loading mail. Is there a problem? this has happened before and I lost all my saved mail.

  • katsuragiracing KRT | MF SCAR (@katsuragiracing) reported

    Virgin Media repair man showed up at 8am on the dot, no signal coming to my property so checking the cabling 🤞

  • shakermaker90s Pablo (@shakermaker90s) reported

    @eir @ger_oconnor Me too!!! My issue is different, but it was a blatant and total lie when I told them I was considering switching to them from Virgin Media. I made the change and I've been ripped off and fobbed off. Horrible lying vile bastards. I'm not letting them away with it. #eir

  • roonymartin84 Roony Martin (@roonymartin84) reported

    @virginmedia not had a 5g signal on my Hub3 for over 24 hours noweven though online it’s saying there’s no problems. 2g signal hasn’t been reliable either, cutting off Wi-Fi to devices regularly. Done all the checks and multiple reboots to no avail.

  • Pine_Freshness N (@Pine_Freshness) reported

    @virginmedia why is the router dropping it's signal repeatedly? This has been happening for days.

  • adamjames28 adam james (@adamjames28) reported

    @virginmedia I am having a nightmare trying to contact you about what is going on with my service. Help ne