Virgin Media Outage Report in Oadby and Wigston, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oadby and Wigston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oadby and Wigston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Oadby and Wigston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Hinckley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oadby and Wigston, England
Latest outage, problems and issue reports in Oadby and Wigston and nearby locations:
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀
(@jakeyhill) reported
from
Hinckley, England
@virginmedia why is your chat help on your website no help at all ?
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Minchin
(@tomminchin_) reported
@virginmedia Hi, the router is in the only place possible (next to the outlet in the wall) + there are hardly any obstructions to the rooms that have very slow connection. Is there nothing else that can be done? I thought paying for 200mbs, I would be able to have a full speed throughout. Thx
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Marion Barclay
(@mazza77b) reported
Trying to get premier sport on virgin. Cant upgrade. 10 mins on call to get through to an answer machine. No chat help on a sunday. Poor service @virginmedia
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Bernie Mbou
(@BernieMOON7) reported
@MiddleEastEye they use NASA satellite to wire the White House of USA I watched so much election debate of USA I never did before and each time my televising they hostage me to switch from virgin media to sky ( I have been told it was to hide my grooming on bible and all )
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suckmyleftone
(@MadAboutAFC) reported
@virginmedia They suggest nothing except take time off work which I can’t get as it’s not enough notice. I’ve already had a replacement hub hence why it’s an external issue, but god forbid an engineer works outside when nobody is at the house. And yes I work Saturdays.
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Paul Holt Guardian Of Tux
(@TravelsOfTux) reported
@virginmedia Still waiting for a reply about my question on Virgin Mobile UK, when the merger with O2 goes ahead will you be switching your virtual network away from EE?
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Pete Evans
(@PeteEva57637954) reported
@virginmedia Err how about my contract reactivated and for your 'staff' at your "customer care" call centres to ACTUALLY DO AS THEY SAY THEY'LL DO AND STOP LYING TO YOUR CUSTOMERS. I'm guessing they're 3rd party companies and you've just decided to ignore how crap they are.
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Shane Carlsson
(@ShaneCarlsson) reported
@virginmedia Last Sunday with a promise that day of a callback from management. Emailed me that day to say they did which was untrue. Complained again Monday with promise of a callback, and still waiting. Totally unacceptable poor service. Tired of spending my spare time with incompetence
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Han
(@x_Hannahlouisex) reported
@virginmedia We’re getting slow speeds and at times the WiFi just cuts out completely and can’t be found for a couple of minutes until it appears again. Obviously because of COVID everyone in the household is working from home and I am at uni and it’s extremely difficult to get anything done.
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AFC Andy
(@Andyb86661371) reported
Stupid @virginmedia , no TV or broadband so I'm missing the Arsenal game
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Steven Hunter🏴
(@sculptorini) reported
Here we go again... Can't watch the football on @virginGo as its telling me to upgrade... I have the full bloody monty! Ffs it's one thing after another with @virginmedia... Never works from one day to the next.