Virgin Media Outage Report in Oadby and Wigston, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oadby and Wigston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oadby and Wigston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oadby and Wigston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Coalville and Wigston Parva.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Coalville |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oadby and Wigston, England
Latest outage, problems and issue reports in Oadby and Wigston and nearby locations:
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Sturgess
(@thesturge) reported
@virginmedia We've tried the list several times and it always says no known issues. We're still having to reboot the hub, it seems to be happening around this time (12-4pm) each day for the past three days.
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Nathan Clark
(@Nathan_Clark_1) reported
@virginmedia can’t get through on the phone, my broadband has been down all day and has been cutting in and out for two weeks can you dm me please and sort it because it’s a joke...
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Gavin Child
(@child_gavin) reported
On the phone for another 40mins of my life with @VirginMediaCC @virginmedia today. Told that the fault is my problem due to usage. They then put me on hold for 10mins to run a diagnostic test to come back and say “actually there is an area fault” & I’ll receive a callback!!
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alison
(@alicatt7578) reported
@virginmedia on phone since 7am. Movin bb from address 2 another. Bf's tv & bb acc closed without authority, mine closed & reconnect made 4 wrong day. Connected at 12pm, not workin at 2pm. Told connect 15th! MH nurse workin from home, can't work! vulerable people with no help.
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Memphis
(@privam_) reported
@virginmedia i need help with my broadband?
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Darren Seaton
(@seatzie) reported
@newsmulg @LindaFStewart @virginmedia Really stupid question are you using powerline plugs? We were and when our not attached neighbour had virgin installed our internet dropped to zero at times because they used powerline plugs too and turns out were on same electric circuit as ours and zapped our connection
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Chris Foddy
(@fod777) reported
@Hermes3456 @hafiz_11120 @virginmedia I went for a cheap one just in case it wasn’t an improvement on the WiFi extenders we were using. Difference unbelievable wish I had done it years ago, however technology improves over time and prices come down. Have a 25ft playroom with Xbox furtherest from door, 1 mesh box 1/2
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Catriona Cardiff
(@CatrionaCardiff) reported
@virginmedia That Virgin's senior executives choose the comms option of hiding the problem comes across as arrogant, impolite, incompetent. The problem wasn't fixed until day 3.
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Nikhil Saglani
(@NikhilSaglani) reported
@jimconey Not sure if I’d say worst but I moved house in 2019. Called Virgin Media & they said they didn’t service the area so we could cancel for free. Cancelled, moved to Sky (also poor) and got a £65 bill from Virgin. Not a huge sum but it’s the principle that was really disappointing.
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Matt Williams
(@mattglwilliams) reported
@jimconey Also had terrible experience with @virginmedia . Spent over 12 hours on the phone with them since September as had been overcharged on my bill... still awaiting my refund despite formal complaint. Eventually left them and now they call me asking me to come back 🙄