Virgin Media Outage Report in Oadby and Wigston, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oadby and Wigston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oadby and Wigston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oadby and Wigston, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Wi-fi | |
| Hinckley |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oadby and Wigston, England
Latest outage, problems and issue reports in Oadby and Wigston and nearby locations:
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia your WiFi is dog shit
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WokesRJokes
(@Hellosmee1) reported
@jerry_the_grey @virginmedia You can legally....but you won't be able to get through to them to cancel. For a 'communications' company you would think they would have easier means to communicate with them. They only want to talk to new customers
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Gary Benham
(@GazBenham) reported
@sport_simon @virginmedia I was given the technical issues line two weeks ago when trying to cancel.
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dave stead
(@defebe) reported
@virginmedia Relatively minor.. But "weeks" after ordering a replacement remote, its still not here, no phone customer support and the website is either slow or says it is taken down. Bit galling since the bill has gone up. How can I order a new remote?
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Gary Smith
(@Garysmith921C) reported
@Andreaspanay6 To everyone complaining about VirginMedia and their rubbish broadband and service generally- this is not new. Broadband has been useless for years now, I have threatened to not renew for last 2 years. This time I will! I am trying a new device on airwaves. More reliable and fast!
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rofldeath
(@lol_death) reported
@virginmedia @dazzlergamblen When I rang they were no help. Did a check said everything was ok even though my internet was very slow and tried to close the call without actually resolving the issue. Very very poor shameful service
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Stephen Pearlman
(@Kaidanniwatori) reported
@virginmedia 2 yrs running your boxes’ hard drives have failed & I have had to waste time/money trying to sort it out . Your Resolution Team is a joke & your Customer Service Team inept. Just get batted back & forwards between the two. No one reads, listens takes responsibility for anything.
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sarah-lou billington
(@SLou90) reported
@virginmedia trying to cancel package but no one is answering… had this all weekend! It is not good enough. Now just been cut off again! May just cancel the direct debit and they can contact me!
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Ben Arundel 🏴
(@arundel_ben) reported
@virginmedia While waiting for my new Hub with a hopeful power cable included my old hub 3 stopped working. I was without service. Numerous phone calls to the support desk I was told that the Hub 5 was the answer and the only option was to wait for an engineer. (2)
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Bipin
(@Bipin_TW) reported
@virginmedia I have been trying since Friday to contact you via phone calls. My direct debits have been going out regularly without any disruption so I’d like to speak with your customer services please as the biggest favour from you. Is there any other ways to contact you? Ta
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Emma Stebbing
(@EmmaStebbing) reported
@virginmedia 5th time loss of all service in 4 months. I want out!! Its a joke.