Virgin Media

Virgin Media Outage Report in Ketteringham, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ketteringham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ketteringham, Leicestershire, England 02/07/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ketteringham, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Coventry, Hinckley, Nuneaton, Rugby and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoalville TV
United KingdomLeicester Internet
United KingdomCoalville Internet
United KingdomCoventry Wi-fi
United KingdomCoventry Wi-fi
United KingdomLeicester Internet

Community Discussion

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Virgin Media Issues Reports Near Ketteringham, England

Latest outage, problems and issue reports in Ketteringham and nearby locations:

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.

  • marvy_xo IG: marvy_xo (@marvy_xo) reported from Leicestershire, England

    @virginmedia my wifi is not working in my area still!!! what is all this!!

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.

  • stayawakv maya (@stayawakv) reported from Coventry, England

    Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away

  • Deepal29 Deepal Vyas (@Deepal29) reported from Leicestershire, England

    @virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

  • mylescheshire Myles Cheshire (@mylescheshire) reported from Bedworth, England

    Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • i_am_gill gill.i.an (@i_am_gill) reported

    @virginmedia your cancellation process is painful - cutting people of and making them have to go through the process repeatedly is a horrific way of trying to wear your customers down. Can someone please help me?

  • mocktanza Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

  • ReeceLaren ReeceMcLaren (@ReeceLaren) reported

    @virginmedia They say they'll escalate the issue, get managers, place a hold, cancel the direct debit... Yous have come away with all sorts but yous have done nothing. I even had to have the bank stop yous from taking money for a service I don't have

  • pinkeurogirl Irene Revie (@pinkeurogirl) reported

    @virginmedia problem with pixelating tv. Called 150. Been put on hold and cut off 3 times so far. Have already tried all troubleshooting. Need an engineer

  • okhaeadeleye OA. #ENDSARS (@okhaeadeleye) reported

    Hello @virginmedia, I am a new customer and I was sent a self service kit (even though I was offered free installation). I’ve got the kit the I don’t have a Virgin box or any wires that fit the cables I was given. Can I have a technician come over. It’s been a week already

  • ErimusTraining Erimus Training ltd (@ErimusTraining) reported

    hey @virginmedia your customer services approach is shockingly bad. Currently on my 4th bout of being on hold having been disconnected on each occassion. Is there some sort of secret method of getting the help i need!!?

  • victor50 Kev (@victor50) reported

    @virginmedia sat waiting for almost an hour to tell you I want to leave. Customer service? Is this the best you can do?

  • paul_damien Paul Damien 👯‍♂️🌈(He/Him/It) (@paul_damien) reported

    @virginmedia So someone knew I'd left @virginmedia, spoofed your number and called me just to hang up. No they didn't. Your call centre called me, and the agent probably read how much I hate your company and saw the note where I'd asked not to be called and decided to hang up.

  • neilflynn61 Neil Flynn (@neilflynn61) reported

    Once again @virginmedia excel in being the shittiest customer service in the country! Shocking customer service. Just send an engineer to fix the phone line!

  • DeborahWealtha1 Deborah Wealthall (@DeborahWealtha1) reported

    @virginmedia We have checked and despite making complaints via the phone nothing is on the account, so are you saying we need to spend more time calling up and getting hung up on to try to raise a complaint. #virginmedia #virginmediapoorcustomerservice