Virgin Media outages and service status in Ketteringham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Ketteringham, including 4 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 9:30 PM GMT+1.
- TV (53%)
- Internet (32%)
- Wi-fi (15%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ketteringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ketteringham, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coalville, Nuneaton, and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 18 hours ago |
|
Leicester
|
Internet | 21 hours ago |
|
Leicester
|
Internet | 21 hours ago |
|
Hinckley
|
Internet | 22 hours ago |
|
Coalville
|
Internet | 2 days ago |
|
Leicester
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Ketteringham, England
Latest outage, problems and issue reports in Ketteringham and nearby locations:
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lee steane 🏆 (@leesteane7) reported from Bedworth, England@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, EnglandFINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened
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joseph langton (@jnlangton) reported from Braunstone, England@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Manraj (@Manraj_Virkk) reported from Leicestershire, EnglandWhy does virgin media wifi become **** after 11:30pm? Absolutely shite man
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The service I’m getting from Virgin is beyond appalling.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Martin Scott (@mscotty0592) reported from Ketteringham, England@virginmedia Ordered the boxing and it’s not working
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joseph langton (@jnlangton) reported from Braunstone, England@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Simeon Hockley (@SimeonHockley) reported from Ketteringham, EnglandSomething rather awful about being on hold with @virginmedia! 2 hours and counting....
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Andy bird (@Andybirdlcfc20) reported from Hinckley, England@virginmedia is there a WiFi issue in LE9?
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, EnglandWhat **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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David Richards (@ddrbowella) reported from Leicestershire, England@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BigK (@KelvinFavell) reported@virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.
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ProudWhiteMe (@ProudWhiteMe) reported@Benleo Virgin Media has the worst customer service that i have ever experienced. It is almost impossible to speak to someone who speaks English well enough to understand what is going on. Its chat bots are a waste of space. Yet they continue to put their costs up every year without fail
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asum izak (@yrubswed) reported@Ofcom @virginmedia must send you an End of Contract Notification (EoCN) between 10 and 40 days before contract ends. This alerts upcoming price changes and available deals, however, sometimes this does not provide 30 days' notice to formally cancel on most occasions. Ofcom investigate
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Andy Form (@AndyFormUK) reported@Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.
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Paul Phillips (@tiger20004) reported@nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.
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Chríss (@Chriss_m) reported@emma_blingo @Benleo @virginmedia Very, very common. I don’t know a single person who gets the speed (consistently) that they’re actually paying for. This, I think, is a huge scandal that’s never really looked at.
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COYS (@KAY7COYS) reported@virginmedia are the worst internet provider. Wouldn’t recommend at all.
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Helkhiana (@helkhiana) reported@saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now £43/46 for 900mb with 0 problems and uk customer services. They do £3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You still haven't replied to my DM which I sent nearly 10 days ago. Don't you like me? What have I done wrong apart from being a customer of over 25 years.
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Clareactually (@ActuallyClarex) reportedFk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.