Virgin Media Outage Report in Ketteringham, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ketteringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ketteringham, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Coventry, Coalville, Hinckley, Rugby and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Nuneaton |
Internet | |
| Coventry |
Internet | |
| Coalville |
Internet | |
| Leicester |
TV | |
| Coventry |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ketteringham, England
Latest outage, problems and issue reports in Ketteringham and nearby locations:
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia But I have been specifically told to return the hub before getting new one as standard procedure. Also been told to email customer services to allow keeping the hub until new one arrives.
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia It's about broadband device as I have only broadband service.
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to know why these replacements are done. I am new customer and received my this device not long ago.
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia hi is there any other number I can call for a uk call centre please, i’ve had enough with being on the phone for up to half a hour at a time trying to sort my Internet only to be cut off, And for them to continue telling me they’ve sorted out my issue when they ain’t
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to show my non satisfaction on customer response. It was first time I engaged with virgin services and it is extremely bad experience so far. I wonder whether I did the right to choose Virgin.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I have been asked to email that I wish to keep the old device until new one arrived so that I have prove in case of penalty. I am surprised why I will be penalized for something initiated from the service provider.
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Luke Taylor
(@OfficialLukeT30) reported
from
Leicestershire, England
@virginmedia could really do with some help with my internet and TV chaps. DM me.
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Already tried it guys, absolutely nothing, it’s also a replacement router that received on the 12th of March, phoned 6 times over the weekend for them to tell me everything is ok when I was experiencing slow connection, now nothing!
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Deanna VA
(@GaPeachUK) reported
from
Cosby, England
@virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia absolutely no internet service in the cv5 area, any updates please
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Deborah Davidson 🕷🇪🇺🇱🇰🏴
(@Deborahbham) reported
from
Leicestershire, England
Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Morris
(@Katemorris08) reported
been on hold for an hour and a half trying to cancel my @virginmedia anybody would think they didn’t want to answer on purpose....
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Jenny
(@jennybrooks18) reported
Have been trying with no success to speak to someone @virginmedia about my monthly tariff. Is there anyone within the company who can advise. V poor customer service so far.
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Andrew Lane
(@LostGeordie) reported
@virginmedia So...to feedback... - A one man crew came. Not two man. - They did not have the correct history of the problem - totally different notes on account. - The gentleman (lovely and as helpful as he could be) said this will need referred to a different department (which he will do).
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XElllieah
(@Elleliea1) reported
@virginmedia I moved property on the 8th of October. I paid my moving fee. No my property isn’t cabled. Even so the delay shouldn’t be 4 months. And I not be getting sent to debt collectors for a breach of contract on your side. I’d still be paying my bill IF I had a service which I do not.
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Paul McEleney
(@PaulMcEleney) reported
@virginmedia So pretty much as expected nothing arrived today. I've also now lost half of my TV facilities and my mobile bill is screwed. Currently on hold once more, almost 9 hours on the phone, mostly on hold, since Friday. @virginmedia Twitter couldn't be bothered to reply/help either...
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Christina McCouid
(@Barqueen) reported
@virginmedia Still not working
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Mo Nazam
(@monazamguitar) reported
@virginmedia Nope. I honestly think that in light if just how awful your service is and how much I pay for it YOU should show good will and call me with an offer.
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Christopher
(@dairuin) reported
@dizziedee you on virgin media? cardiff had few problems with virgin media today
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Sonja Charters
(@ChartersSonja) reported
@virginmedia It's not the wait time. It's the 'press this' 'press that', recorded messages saying doing tests on service, system hanging up on you & not being connected to a person to be able to even say what the issue is! How does a recorded message know that my Internet drops out randomly?
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Do u know me? 🤔🎩
(@DatsHowDeyGetU) reported
@virginmedia Yes im still having issues i hav for the last 4 years I've had u and now my bill is going up im legit going to cancel