Virgin Media

Virgin Media Outage Report in Ketteringham, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ketteringham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ketteringham, Leicestershire, England 08/26/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ketteringham, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Hinckley, Nuneaton, Coalville, Bedworth, Leicestershire, Rugby and Market Harborough.

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City Problem Type Report Time
United KingdomCoventry Internet
United KingdomLeicester Phone
United KingdomLeicester Internet
United KingdomCoventry Total Blackout
United KingdomHinckley TV
United KingdomCoventry TV

Community Discussion

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Virgin Media Issues Reports Near Ketteringham, England

Latest outage, problems and issue reports in Ketteringham and nearby locations:

  • nataliegarrettb natalie garrettbrown (@nataliegarrettb) reported from Coventry, England

    @virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.

  • Andybirdlcfc20 Andy bird (@Andybirdlcfc20) reported from Hinckley, England

    @virginmedia is there a WiFi issue in LE9?

  • DanLympany Dan Lympany (@DanLympany) reported from Coventry, England

    @virginmedia No there isn't. You guys can't help me? Who can help me then?

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • nataliegarrettb natalie garrettbrown (@nataliegarrettb) reported from Coventry, England

    @virginmedia please could you clarify if there is a service (internet) disruption in CV3?

  • frutysheikh Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England

    @virginmedia broadband is down in #wigston LE18

  • AdyGoodrich ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England

    @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • organised Shay (@organised) reported from Coventry, England

    Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭

  • Irish_Jane_ Jane (@Irish_Jane_) reported from Hinckley, England

    @virginmedia worst customers service ever!!!!! Can you please sort my issue!!

  • VictorKaufman Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, England

    Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.

  • MYLA5TROLO Tiger Sue (@MYLA5TROLO) reported from Blaby, England

    @virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.

  • UwaysBobat Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • rajeevlochanb Rajeev Bhardwaj 🇮🇳 (@rajeevlochanb) reported from Coventry, England

    Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

  • Mylesahead Mick Sharry Esq. (@Mylesahead) reported from Coventry, England

    @virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?

  • sarianlives Andi James Chamberlain (@sarianlives) reported from Leicestershire, England

    @virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.

  • SimonRyan2 Simon Ryan (@SimonRyan2) reported from Coventry, England

    @MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dazc090861 Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @virginmedia can you tell me what has gone wrong with your company!?!? I have been with you for years, without complaint but, since Dec 21, you change my contract, without my say-so & despite constant calls for 6 months, still nobody will take responsibility & sort it out!!! 😠😠

  • rcolqui1 Rob Colquitt (@rcolqui1) reported

    @virginmedia Thankyou for the swift reply! Same issue occurs... Its when I select which box I have

  • markdavemason Mark Mason (@markdavemason) reported

    @virginmedia I just wanted to see the bundles and prices but as an existing customer it appears I’m not allowed to do that and must jump through hoops to get any information. I’m going to wait and see what the fibre roll out in this area does for us. Doesn’t make you feel valued though.

  • wanna_be_dj Matty M (@wanna_be_dj) reported

    @virginmedia Is that using the MAC address? Apologies haven’t looked at the link. If yes, I tried that before and it caused all kinds of problems.

  • appleblossomBe appleblossomB (@appleblossomBe) reported

    @virginmedia I’ve complained I’ve given you the reference I’ve had an email back which bears no relation to my complaint . Your company is appalling . I’ve switched to BT . Your co is trying to get £ out of me until end of July for services I have not & will not receive . Horrendous

  • ArcticFox1977 ArcticFox19779 (@ArcticFox1977) reported

    @virginmedia So now we have no Internet for 5 days now. My son can't connect with his tutor and my wife can't do any work/uni assignments because of this rock bottom rubbish service from virgin who claims they are lightning fast. There's nothing lightning about your customer service/ enginee

  • gavhobbs Gavin Hobbs (@gavhobbs) reported

    @virginmedia I'm having trouble with your website. Ever since I started using Volt I dont seem to be getting the speeds I should. I also went to downgrade my package as a result of having volt, and the bot that the website uses is useless!

  • mattfoster2010 _mattfoster2010 (@mattfoster2010) reported

    @EJsKnitsGB i went out for a lunch and a catch up with a friend earlier, it was nice but it's really hot here, came back and within an hour of being back we had a power cut, apparently Virgin Media had an outage so it might be connected.

  • 4a6d65 Jamie Saunders (@4a6d65) reported

    @virginmedia I'm asking, if I was an existing customer now or a new customer about to leave their minimum term, how much are both packages? Surely someone at VM must know without needing access to my account?

  • 4a6d65 Jamie Saunders (@4a6d65) reported

    @virginmedia and I'm an existing customer, who has come to an end of an O2 contract (not planning to renew, wasn't for a phone) and I'm not sure I see what Volt benefit I'm getting here?