Virgin Media Outage Report in Ketteringham, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ketteringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ketteringham, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Coventry, Leicester, Nuneaton, Rugby, Bedworth and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
||
| Coventry |
Total Blackout | |
| Coventry |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ketteringham, England
Latest outage, problems and issue reports in Ketteringham and nearby locations:
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!
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Skeems
(@Skeems1) reported
from
Countesthorpe, England
@Geoff_NUFC @virginmedia I got rid of my Sports package. £106 p/m just wasn’t worth it when sky put on games like Burnley v Cardiff. Me & my brother share a now TV login so we can pick and choose which games to watch
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
*******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia
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Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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SIMI JOHAL
(@SIMI2006) reported
from
Blaby, England
@vmbusiness anyone thinking of using this company as a broadband service for business.....dont’t. Worst service ever.
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Darren Carson
(@DarrenCarson68) reported
from
Ketteringham, England
@virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@word_me_) reported
@virginmedia We mentioned that every time we had a call, the address was rong And every time, I got assured you had changed it, but no, you still haven't, and now you're saying A can have the service bug B can even tho the cable to A would have to pass over my property
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Liam Greene
(@liamgreene) reported
@virginmedia So I've just rang to cancel my service and what's this about trying to charge customers £65 to return equipment? Also how can you put the price up then immediately offer me a £10 discount to try and keep my service?
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Fashion Saints
(@Fashion_saintss) reported
@virginmedia 4th call in 1 week, all lasting over 1 hr, at least 12 transfers trying to sort a bill issue. SA terrible, U.K. terrible, Philippines terrible only decent support was Indian Contact Centre shoutout Mohammed in the Virgin - Bangalore Contact Centre
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Judith Ashforth
(@yellocarse10) reported
@virginmedia still waiting for my internet to be connected, have a contract that should have started 18 November 22!! Raised a complaint which had duly closed by Virginmedia with no resolution offered!! Even emailed direct to CEO Lutz Schuler with no response!!
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown
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scott queen
(@scottqueen101) reported
@virginmedia 2/2 ...after being told they sort out a better deal considering mis selling, inconvenience of having day off work waiting for router that didn't arrive, hours of repeated different stories, and misinformation but zero resolution....BT and Ofcom the way forward??
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sparkles
(@Sparklymanda) reported
@virginmedia My only issue is it won’t let me call out and there’s no one else around to use their phone.
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𝓂 𝒶 𝓎 𝒶 𝓇
(@brysatra) reported
@virginmedia Yeah, it only took an hour and multiple phone calls to cancel an appointment. Great job VM. 👍🙄
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Me
(@word_me_) reported
@virginmedia Engerner is trying to argue with his team to fix the problem. If insterlation cant hapen i will be looking for compensation as I've had to take time off work
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life on dialysis
(@asanchadev) reported
@virginmedia I did check no issues. This been going on for somw time. Once i was told to wait 24hrs if no joy they send engineer out but nothing