Virgin Media Outage Report in Ketteringham, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ketteringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Ketteringham, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coventry, Rugby, Nuneaton, Hinckley, Bedworth, Coalville and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Coventry |
Wi-fi | |
| Rugby |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Nuneaton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ketteringham, England
Latest outage, problems and issue reports in Ketteringham and nearby locations:
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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GOD
(@ManLikeJr) reported
from
Leicestershire, England
@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia your WiFi is dog shit
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cowboy
(@sector_000) reported
@VirginMediaIE all services down AGAIN in my estate in Naas. Why? When will it be back up? #virginmediadown #virginmedia
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Andy Brain
(@PhotosAndyBrain) reported
@virginmedia There weren’t any issues on the day of my message, I’ve just tried to run a check using the link you provided, after entering the details required your service checker was unable to carry out the test, what more can I say!!
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Danny
(@ManUknighted7) reported
@virginmedia But it comes back for 1 minute then 2 minutes. It does this so many times a day but before you can even start watching something or using the intenet it cuts! If you give everybody 1 minute Internet a day you will never have to pay compensation right?
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Suzyb
(@pilesofpapers) reported
@virginmedia no one has called me back despite promises Re my complaint raised. No complaint reference number been given. Promised email from yourselves - nothing received nor replacement hub
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Aron Gunningham
(@AronGunningham) reported
@virginmedia Mobile phone. It says emergency calls only for about 24 hours now and I've tried restarting phone and taking out sim etc
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Ry
(@Ry4ncj) reported
@virginmedia I did previously but nothing has changed, I still didn’t receive a response for the money back claim form that I filled in as instructed by your customer service
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Michelle Facey
(@best2vilmabanky) reported
@virginmedia While trying to play the episode & its glitching, the message comes up that there is “a problem with network connection”. But its funny that I don’t have that problem with anything else I play!
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Simon
(@PoetSimon) reported
@jllybeans @virginmedia Yeah it's a shame your apps don't work (which is weird as your service provider shouldn't impact that really) I just went to my Home page on my Sony TV, went to the Google play store and I could see Disney Plus as an app to install
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Sophie_Says
(@SophieSaysNo) reported
@virginmedia It says API errors and the screen keeps going white I have a food mind to report you to trading standards because your service is pathetic
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Stephen Hampson
(@StephenHampson) reported
@virginmedia Fed up. This was the issue last time and found to be an issue with the line outside. Only way to properly resolve this is to make another formal complaint