Virgin Media Outage Report in Ketteringham, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ketteringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ketteringham, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coventry, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Hinckley |
TV | |
| Leicester |
TV | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ketteringham, England
Latest outage, problems and issue reports in Ketteringham and nearby locations:
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Dan Lympany
(@DanLympany) reported
from
Coventry, England
@virginmedia No there isn't. You guys can't help me? Who can help me then?
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Helen Pegler
(@Hellsbells2604) reported
from
Bedworth, England
@virginmedia having really bad WiFi issues in Cv12 any update please?
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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Shay
(@organised) reported
from
Coventry, England
Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anne coverdale
(@annabiatch74) reported
@virginmedia I need to cancel I just can't keep paying for something that does not work !!
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TS Glass
(@glasskiassoc) reported
@virginmedia Have already been told by your agent that the one and three quarters wait on your service line, was due to lack of staff.
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Gordon Stewart
(@gozzie83) reported
@virginmedia I’ve got a problem with my bill I’ve been trying to resolve for a month. I’ve spent all day off and on trying to resolve it via your text number but they say they can’t help. Can I arrange someone to call me please who can help?
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KIKI
(@KIKICAI1009) reported
@virginmedia the system is always down when I call and could not update the package or cancel. are you guys just trying to delay the service until the changing date expired?
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Richard Hayes 🏳️🌈
(@Pilchardface) reported
@virginmedia is an absolute disgrace, the worst company I have ever come across. 3 hours on the phone today, they hung up all three times, shouted at me and refused to help as their engineer was about to cause thousands pounds worth of damage on private land.
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Andy Swiffen
(@andyswiffen) reported
@virginmedia I have posted online as requested. Will someone from virgin now help? What happened to the old fashioned telephone conversation?
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
Finally managed to cancel @virginmedia on 5th day of trying. 30 days notice not backdated to 1st attempt, so Paul on Fri and whoever cut line Sat have succeeded in squeezing more money out of me. Final charge nearly £80 to leave, despite being out of contract. Villains. @Ofcom
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Kalona
(@KalonaPlays) reported
Virgin media : home to really awful cs support and a internet connectivity that make my bipolar mood swings seem like a light depression
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Bob Livermore
(@prioutlaw118) reported
@virginmedia "We'll never contact our customers" was all you needed to say, obviously a mission statement. Complaint logged 7.12, chased 20.12, told los 28 days, tweet 7.2.21. Hopeless.
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James R Turner
(@JRTwrites) reported
@virginmedia 3rd time lucky... if this is how you treat new customers I am already regretting signing up. Callback promised with 2hrs of 13:30. 3hrs later - no callback.