Virgin Media Outage Report in Ketteringham, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ketteringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ketteringham, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Hinckley, Coalville, Bedworth, Leicestershire, Rugby and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Wi-fi | |
| Nuneaton |
Wi-fi | |
| Leicester |
TV | |
| Leicester |
Total Blackout | |
| Leicester |
Wi-fi | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ketteringham, England
Latest outage, problems and issue reports in Ketteringham and nearby locations:
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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McDad
(@McDad19) reported
@virginmedia you're currently either blocking all connections to @awscloud or they're blocking VirginIPs as none of my services are connecting without a VPN. What is going on? We need answers this time - no more "we fixed it, sorry". I want an incident report.
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David Wilson
(@DavidWi98141539) reported
@virginmedia are you going to fix your routing issues anytime soon
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The Keady witch 💙
(@katnav01) reported
Hi @virginmedia Homeschooling is hard enough without having to deal with constantly crap wifi signals. Sort it out please.
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Joanna
(@Jo_cake) reported
@virginmedia Why, when it rains, does our wifi keep falling over? We struggle to work from home with this poor connection. It’s ridiculous and frustrating!
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jj 🪐
(@jamieleejamesss) reported
@virginmedia hi - is wifi down in the EH12 area? I can’t check on the app as its also not working
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Kat Jew
(@kat_earp) reported
@virginmedia intermittent wifi issues again this morning. I have checked the status page, no issues, tried to call, and tried web chat. Can't seem to speak to a human. utterly fed up and seriously thinking about cancelling.
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Simon Lee
(@smoon_lee) reported
@UK_Daniel_Card @virginmedia It seems a little strange, they've had huge fire and Virgin are having massive issues It's probably completely unrelated just a timing coincidence #VirginDown
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Dwightd
(@dwightd6) reported
@virginmedia What is happening with you internet?? Terrible service.
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ailbal77💙🏴
(@ailbal77) reported
@virginmedia any news on why broadband isn't working G74 area? Your service satus page isn't working either
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J
(@J41715717) reported
@virginmedia NE11 area broadband runs very slow, unable to access URLs or you services like Slack. Your checker says it is all ok but it is not. What to do?