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Virgin Media outages and service status in Ketteringham, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Ketteringham, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 9, 12:00 PM GMT+1.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 22% Wi-fi (22%)
  • 11% Phone (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ketteringham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ketteringham, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, and Nuneaton.

CityProblem TypeReport Time
Leicester TV 16 hours ago
Leicester TV 2 days ago
Hinckley TV 8 days ago
Leicester Phone 10 days ago
Leicester Internet 11 days ago
Leicester Internet 12 days ago

Nearby cities with recent reports

Leicester

2 recent signals

16 hours ago

Community Discussion

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Virgin Media Issues Reports Near Ketteringham, England

Latest outage, problems and issue reports in Ketteringham and nearby locations:

  • ollieg21296
    Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia What’s going on with Virgin TV Go? Says Technical Problems.

  • LittleTed84
    Chris Roberts (@LittleTed84) reported from Hinckley, England

    @OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.

  • PhotoLeaB16
    LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need

  • AdyGoodrich
    ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England

    @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

  • VictorKaufman
    Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, England

    Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.

  • ollieg21296
    Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?

  • Jacksweatherch1
    Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    @virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

  • NickFitz
    Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

  • leesteane7
    lee steane 🏆 (@leesteane7) reported from Bedworth, England

    After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.

  • Lis4learning
    L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • Manraj_Virkk
    Manraj (@Manraj_Virkk) reported from Leicestershire, England

    @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

  • alextiplerfilm
    Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    2 weeks now and I still haven't got any service from @virginmedia!!!! I'm starting to think they're doing this on purpose

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The service I’m getting from Virgin is beyond appalling.

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working

  • im_raj16
    Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Th33illuminati
    The Phantom (@Th33illuminati) reported

    **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****

  • vix_no9
    Vix (@vix_no9) reported

    @virginmedia I am trying to resolve a billing a dispute which has been paid over month ago but is still showing as unpaid on your systems impacting credit scores and everything that goes along with that. No one can help me get this cleared. Missing payments dont respond to emails

  • paul_wingrove
    Paul Wingrove (@paul_wingrove) reported

    @EDFofficiel Customer support at EDF UK shows a level of incompetence which is worse than Virgin Media, and God knows VM is utterly useless.

  • Davies20Tony
    Tony Davies (@Davies20Tony) reported

    @SwanGirlH @virginmedia Im having the same issues Hayley. Spoke to Virgin today and tried a factory reset but to no avail. Got a technician coming out to try and sort it tomorrow.

  • christo43383549
    christopher Gunn (@christo43383549) reported

    @RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...

  • SamanthaJane_H
    Sam Sheehan (@SamanthaJane_H) reported

    @virginmedia I did direct message 4 days ago, nobody read or replied. I’ll recap- 2 weeks no service, five engineers sent to diagnose the same problem multiple times, no fix. Complaints team open and close complaints immediately with no resolution. Fix not due for at least another week.

  • Vincent2455
    VB (@Vincent2455) reported

    Received a text from @virginmedia asking me to return an unused device or they will charge me for something I did not request. Made the mistake of calling for address stickers for the return item. Big mistake!! No support! No idea. No stickers. How will this play out in court!!

  • tirpse
    Mark (@tirpse) reported

    @virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!

  • apshutt
    SHUTTY 🇬🇧 (@apshutt) reported

    @virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?

  • SharonBewley
    SAVE LAMMAS PARK (@SharonBewley) reported

    @virginmedia No thanks - I have supplied all the information you require to address the issue