Virgin Media

Virgin Media Outage Report in Ketteringham, Leicestershire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ketteringham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ketteringham, Leicestershire, England 10/07/2025 22:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ketteringham, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Rugby, Hinckley, Coalville, Bedworth, Leicestershire and Market Harborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNuneaton TV
United KingdomLeicester Phone
United KingdomCoventry Internet
United KingdomCoventry Internet
United KingdomRugby TV
United KingdomCoventry Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ketteringham, England

Latest outage, problems and issue reports in Ketteringham and nearby locations:

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

  • rachlb33 Rachel Biddles (@rachlb33) reported from Glenfield, England

    Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

  • MYLA5TROLO Tiger Sue (@MYLA5TROLO) reported from Blaby, England

    @virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.

  • SimonRyan2 Simon Ryan (@SimonRyan2) reported from Coventry, England

    @MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin

  • Mylesahead Mick Sharry Esq. (@Mylesahead) reported from Coventry, England

    @virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?

  • yogi7592 Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

  • UwaysBobat Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR

  • sarianlives Andi James Chamberlain (@sarianlives) reported from Leicestershire, England

    @virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.

  • VictorKaufman Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, England

    Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.

  • frutysheikh Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England

    @virginmedia broadband is down in #wigston LE18

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

  • rajeevlochanb Rajeev Bhardwaj 🇮🇳 (@rajeevlochanb) reported from Coventry, England

    Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!

  • organised Shay (@organised) reported from Coventry, England

    Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭

  • Andybirdlcfc20 Andy bird (@Andybirdlcfc20) reported from Hinckley, England

    @virginmedia is there a WiFi issue in LE9?

  • DanLympany Dan Lympany (@DanLympany) reported from Coventry, England

    @virginmedia No there isn't. You guys can't help me? Who can help me then?

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • Hellsbells2604 Helen Pegler (@Hellsbells2604) reported from Bedworth, England

    @virginmedia having really bad WiFi issues in Cv12 any update please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hilburs Hilary 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐕 🇬🇧💙🚮♻️ (@hilburs) reported

    @virginhelp See above. Is the virgin media phone member out of order? PH and also the live chat doesn't seem to work, mysterious since I'm accessing it from the cancel my services page!

  • jennaleejames Jenna Lee-James (@jennaleejames) reported

    @virginmedia Your customer service team is an absolute joke!!! Have just spent 70 minutes on the phone to your service centre trying to change my package and still being charged over the odds!!!! Also her English wasn’t great so she couldn’t understand me!!! So frustrating

  • Cosigeor Lucasta Cummings (@Cosigeor) reported

    @virginmedia Yes I’ve checked all the above. Have you checked if your systems are down??

  • davgr46 graeme davidson (@davgr46) reported

    @virginmedia I've been waiting 1hr 55mins to discuss ongoing complaint. I'm absolutely disgusted by the service i've received. Promised £100 in compensation that you failed to fullfill. Look at complaint C-200922523. I want a call immediately.

  • DozeeePetBedCo Dozeee Pet Bed Co (@DozeeePetBedCo) reported

    @virginmedia Given that I've no Internet connection do you think Web chat is the most appropriate form of communication? A phone call from senior manager in customer relations is needed.

  • StevePrimrose1 Steve Primrose (@StevePrimrose1) reported

    @virginmedia I cannot get through - have wasted all last week trying and again today - deplorable service!

  • SASwhuowl Steve Savage (@SASwhuowl) reported

    @virginmedia your whatsapp is not working!! I'm getting asked the same question over and over again. I need to pay my bill (online not working either) as I cancelled my direct debit over a month ago due to your inability to credit my account correctly

  • selenagrimshaw Selena Grimshaw (@selenagrimshaw) reported

    @virginmedia I need to get in contact with customer service I've tried on the phone and WhatsApp chat but I'm not getting any responses

  • TheAprilEdwards April Edwards (@TheAprilEdwards) reported

    @CBergmeister @virginmedia They do with enterprise accounts. And normally you'd get 2 lines from different providers, but since BT and Virgin share the exchanges for the home user, it doesn't really help

  • ashlouiserobson Ashleigh Robson (@ashlouiserobson) reported

    @virginmedia we’ve been having issues all morning with our internet cutting out. Is there an outage in the M41 postcode?