Virgin Media outages and service status in Ketteringham, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ketteringham, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- Internet (70%)
- TV (20%)
- Wi-fi (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ketteringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ketteringham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ketteringham, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 7 days ago |
|
Leicester
|
Internet | 8 days ago |
|
Leicester
|
Internet | 9 days ago |
|
Nuneaton
|
Internet | 13 days ago |
|
Nuneaton
|
Wi-fi | 17 days ago |
|
Hinckley
|
Internet | 19 days ago |
Community Discussion
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Virgin Media Issues Reports Near Ketteringham, England
Latest outage, problems and issue reports in Ketteringham and nearby locations:
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Alison Wilson (@allycardmaker) reported from Leicestershire, England@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Yv (@yogi7592) reported from Leicestershire, England@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England@virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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John Wright (@juanfelipe1) reported from Leicestershire, England@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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Andi James Chamberlain (@sarianlives) reported from Leicestershire, England@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, EnglandWhat **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, EnglandQuite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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David Richards (@ddrbowella) reported from Leicestershire, EnglandVirgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?
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Simeon Hockley (@SimeonHockley) reported from Ketteringham, EnglandSomething rather awful about being on hold with @virginmedia! 2 hours and counting....
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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Litebox Architecture (@LiteBoxA) reported from Nuneaton, England@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Monik Patel (@MonikP_97) reported from Oadby and Wigston, England@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England@virginmedia why is your chat help on your website no help at all ?
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Liz (@lizdixon77) reported from Mountsorrel, England@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LivingSage (@LivingSage2) reported@Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it
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Malcolm Sillick (@Malcolm_Sillick) reported@LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!
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☣ ѕєℓιиα куℓє ☣ (@J3_D1) reportedWould you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…
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Alan Wright 🦫 (@Alanw47) reported@Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it
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Master Roshi (@MasterRoshi1667) reported@MelJanie @virginmedia They really are a pack of useless *****. Typical VM. Takes your money and a shite service. We all accept it anyway because they are allowed to get away with it. It doesn’t pay to be loyal any more.
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UK veteran (@irishguard1998) reported@Magnoli23215778 @virginmedia They are terrible I left them years ago
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mmhmm (@xhatne) reported@Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.
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stuuk1🇬🇧🏴 (@stuuk11) reported@LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.
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James (Jim) Naismith (@JHNaismith) reportedUsually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.
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Adam (@adamebond) reported@4Viewers The Channel 4 app on Virgin Media 360 isn’t loading. It gets to a title screen and goes no further. Is this an issue on your end or theirs?