Virgin Media outages and service status in Thurnby, England

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thurnby, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, and Melton Mowbray.

City	Problem Type	Report Time
Leicester	Internet	10 minutes ago
Leicester	Internet	21 minutes ago
Loughborough	E-mail	1 day ago
Leicester	Wi-fi	2 days ago
Leicester	Wi-fi	2 days ago
Leicester	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

• 
  worksopchap (@worksopchap) reported 2 minutes ago from Chadwell, England

  @virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 8 minutes ago from Thurnby, England

  @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

• 
  Fazal Rehman (@breadf2man) reported 11 minutes ago from Thurmaston, England

  @virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 12 minutes ago from Loughborough, England

  @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 14 minutes ago from Narborough, England

  I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!

• 
  Jess Adams (@JessLeighA) reported 15 minutes ago from Ketteringham, England

  @virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.

• 
  Jess Adams (@JessLeighA) reported 20 minutes ago from Ketteringham, England

  @ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it

• 
  Matthew Walne MCSI (@MatthewWalne) reported 28 minutes ago from Mountsorrel, England

  @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

• 
  Dean Blavins (@DjDno) reported 31 minutes ago from Chadwell, England

  Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.

• 
  Darren Carson (@DazCarson68) reported 35 minutes ago from Chadwell, England

  @virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc

• 
  Baz (@baz_007) reported 37 minutes ago from Chadwell, England

  @virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line

• 
  Denham Kite (@DenhamKite) reported 38 minutes ago from Leicestershire, England

  @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

• 
  Darren Carson (@DazCarson68) reported 39 minutes ago from Chadwell, England

  @virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks

• 
  Matthew Walne MCSI (@MatthewWalne) reported 41 minutes ago from Mountsorrel, England

  @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 49 minutes ago from Narborough, England

  FINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened

• 
  Ollie (@ollieg21296) reported 53 minutes ago from Ketteringham, England

  @virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.

• 
  jonny dickens (@jonnylovin) reported 54 minutes ago from Groby, England

  @virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected

• 
  DJ (@DJacko79) reported 56 minutes ago from Leicestershire, England

  @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

• 
  John Wright (@juanfelipe1) reported 56 minutes ago from Leicestershire, England

  @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

• 
  joseph langton (@jnlangton) reported 59 minutes ago from Braunstone, England

  @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  786 (@TS7319) reported 7 minutes ago

  @Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 7 minutes ago

  @Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.

• 
  chris8854.bskysocial (@chris327759) reported 10 minutes ago

  @virginmedia The outage is in my area (Hampshire) but this has now been going on since 1041am, 4 hours ago!

• 
  VoW Silla (@VoWSilla) reported 11 minutes ago

  @Benleo @virginmedia I phoned virgin due to having extremely slow Internet. They tried to sell me several other packages that would make me "wifi" faster as extra costs but insist I got the best speeds. And before I ended the call we were discussing mobile phone contracts that has nothing to do with my speed and I was honest to say, I can tell you are trying to sell me products that will not improve your service.

• 
  Ian 🇬🇧 (@nightrider20244) reported 13 minutes ago

  @Benleo @CherryFaves0 @virginmedia They are useless the call centre staff are clueless I was only trying to be able to log into account on line and change bank details with them still never got it done all time I was with them I had to ring up every month to pay bill the only thing they understand is taking money

• 
  Andrew Pittman (@AndrewPittman2) reported 15 minutes ago

  @virginmedia @IanLythgoe4 We’ve been without TV for five days! Despite being told it would be sorted “ within 24 hours” on Saturday, now been told after a 30 minute phone call that no engineer available until next Saturday!! Shockingly bad service Virgin Media.

• 
  Στενδεκ (@stendec6) reported 15 minutes ago

  @virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.

• 
  Hamish (@Hamish88205796) reported 18 minutes ago

  @Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.

• 
  Louise Bagshawe (@LouiseMensch) reported 22 minutes ago

  Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

• 
  Kai Monroe Ⓥ🌱🌏✌️💙 (@KaiMonroe5) reported 27 minutes ago

  @virginmedia @Benleo I had VM for about 12 years and couldn`t fault the service. I only left because I got a cheaper provider who are okay. I will be returning to VM once my contract is up though.