Virgin Media Outage Report in Thurnby, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Thurnby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Leicestershire and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Melton Mowbray |
Internet | |
| Leicestershire |
Wi-fi | |
| Leicester |
Total Blackout | |
| Leicester |
TV | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Darren Carson
(@DarrenCarson68) reported
from
Ketteringham, England
@virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..
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EL
(@elltruman10) reported
from
Broughton Astley, England
@virginmedia I need some help on who to contact to make a complaint about a bad installation and hopefully get it sorted as it has been on going now since the week it got fitted
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Thread Over Heels
(@this_is_TOH) reported
from
Leicestershire, England
@virginmedia you guys are ridiculous. I’d love to cancel but I can’t even get through to do that 🤬🤬🤬
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James
(@The_Dobbs) reported
from
Melton Mowbray, England
He's spoken to one of your helpdesk and they've literally just said he needs to sort it despite promising to put the tv back. Now he's been on hold for about an hour. Absolutely terrible. They pay a lot of month. Travesty. #Virgin #VirginMedia
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DJ
(@DJacko79) reported
from
Leicestershire, England
@virginmedia Sorry i never wrote that down
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Coach S 👊
(@withcoachs) reported
from
Loughborough, England
Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia
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EL
(@elltruman10) reported
from
Broughton Astley, England
@virginmedia No nothing at all and haven’t heard from virgin since! Want it sorting as soon as and also the internet is slow and hasn’t been any better since changing from BT
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!
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☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
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SIMI JOHAL
(@SIMI2006) reported
from
Blaby, England
@vmbusiness anyone thinking of using this company as a broadband service for business.....dont’t. Worst service ever.
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Adoni
(@pavlakis) reported
from
Leicestershire, England
Finally got a visit from @virginmedia tech support. #fingerscrossed
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Adoni
(@pavlakis) reported
from
Leicestershire, England
@virginmedia I need wait for the outage to be fixed. Then it “should” work. And to think I’m still paying for this service.
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Stuart Black
(@fatass1979sab) reported
from
Oadby and Wigston, England
@virginmedia customer service this evening was absolutely disgusting!! 2 phone calls and i was on hold for 1hr and 43 min!!!...feel really disappointed and rail roared into new contract!!!
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Adoni
(@pavlakis) reported
from
Leicestershire, England
We had a good run. 7+ years. Before the upgrade to Hub 3 I never had to call you. But you’ve messed up. And I’m tired. #ultraslowspeeds #hubthree #virginmedia #broadband
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Neither, I just get that nag bar every time I go to pay my bill, and occasionally click on the link to see if it’s still broken :-)
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
*******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.
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Chlo
(@midgetclo) reported
from
Leicestershire, England
Would not recommend @virginmedia to anyone as there internet service is complete shit 👋🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gagan S
(@Gagan_gss) reported
@virginmedia Never had an engineer visit. Last in touch couple of months ago.
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M&VPincher
(@MVpincher) reported
@virginmedia i'm having trouble watching sky sports on my phone and ipad via the virgin tv app.Can you get in touch and let me know what i have to do to watch it?Thanks.
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John
(@John69960488) reported
@virginmedia No transparency just “there’s issues in your area, our engineers are working hard to fix it”
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Graham Greenwood MSc #FBPE #FBPPR #FBPA #RejoinEU
(@graham669) reported
@SkyHelpTeam @DarrenMillenium 36 mb/s is appallingly slow, my connection, with Virgin Media is 270 mb/s
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Haylesbellz
(@HayleyP1974) reported
@virginmedia my elderly parents phone lines not working, they have been fobbed off with there’s no fault on the line. They’ve missed a call out for their boiler and are awaiting a call regarding my dads cancer treatment, what is the best way for them to get this sorted urgently
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Mimi Ben
(@MimiBenTahiti) reported
@virginmedia @Banshees_Movie I moved to virgin media a few months back and have had constant issues with our TV. Told I’ll have to pay £25 for a technician to come out & told I’ll not get any refund for the weeks it’s been out of service as the internet was working even though TV was not. Shocking service.
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Sir Very Sceptical
(@GadgetManBob) reported
@virginmedia Hi. Broadband down E11 area. Checked service status - no faults. Test on hub cannot run. Restarted hub just flashing green. Help!
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Jamie Robinson
(@jamo_1905) reported
@virginmedia - any chance of providing me with a router that doesn’t **** itself every 24hrs requiring a full restart? Thanks
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Alexthehuman2 🐙
(@TheRealATH2) reported
Seems like I get amazed with all sorts of offers from other Cable competitors every single work day 💀 £27 for M500 as new Customer Offer from HyperOptics? 🗿That's insane, @virginmedia seems like there's some catch up!
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Caron Jones
(@CJaay) reported
@virginmedia Its wireless new hub delivered Tuesday as issues with old one no idea what type light on front is white