Virgin Media outages and service status in Thurnby, England

Problems in the last 24 hours in Thurnby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thurnby, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, and Melton Mowbray.

City	Problem Type	Report Time
Loughborough	Internet	3 hours ago
Leicester	Internet	2 days ago
Melton Mowbray	TV	7 days ago
Leicester	Internet	7 days ago
Leicester	Wi-fi	10 days ago
Loughborough	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thurnby, England

Latest outage, problems and issue reports in Thurnby and nearby locations:

• 
  Noumaan Abubakar (@_Noumaan_) reported 13 seconds ago from Leicestershire, England

  @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

• 
  Yv (@yogi7592) reported 4 minutes ago from Leicestershire, England

  @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

• 
  L is 4 Learning (@Lis4learning) reported 7 minutes ago from Market Harborough, England

  @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

• 
  Wayne™ (@Dog_in_a_hat) reported 10 minutes ago from Leicestershire, England

  @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

• 
  Matthew Walne MCSI (@MatthewWalne) reported 14 minutes ago from Mountsorrel, England

  @virginmedia The wifi in my house is awful despite having 500mb broadband with you

• 
  Manraj (@Manraj_Virkk) reported 17 minutes ago from Leicestershire, England

  @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 22 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  David Richards (@ddrbowella) reported 29 minutes ago from Leicestershire, England

  Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

• 
  Jess Adams (@JessLeighA) reported 30 minutes ago from Ketteringham, England

  @virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.

• 
  Michael Truefitt (@michaeltruefitt) reported 30 minutes ago from Chadwell, England

  @virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.

• 
  Wayne™ (@Dog_in_a_hat) reported 33 minutes ago from Leicestershire, England

  @virginmedia Not the only thing slow is it!

• 
  Dean Blavins (@DjDno) reported 38 minutes ago from Chadwell, England

  Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.

• 
  Ollie (@ollieg21296) reported 38 minutes ago from Ketteringham, England

  @virginmedia What’s going on with Virgin TV Go? Says Technical Problems.

• 
  Faizal Momoniat (@faizalmom) reported 44 minutes ago from Leicestershire, England

  @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 45 minutes ago from Mountsorrel, England

  @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 47 minutes ago from Narborough, England

  @virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍

• 
  Jess Adams (@JessLeighA) reported 50 minutes ago from Ketteringham, England

  @Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 52 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported 55 minutes ago from Leicestershire, England

  @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

• 
  Matthew Walne MCSI (@MatthewWalne) reported 59 minutes ago from Mountsorrel, England

  @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Monique Bissell (@Neek49) reported 2 minutes ago

  @virginmedia our internet has been down for two weeks. Not ‘intermittent’ not ‘freezing now and then’. It is Off. Kaput. Noncompliant. DEAD. You keep saying that you will resolve it but we haven’t even been told what the problem is. With tears in my eyes, PLEASE FIX IT!! Please!

• 
  Unique CB7 (@barlow99) reported 2 minutes ago

  @virginmedia you’re internet is crap

• 
  dave towers (@daveyt1979) reported 3 minutes ago

  @virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!

• 
  Kamran360 (@kamran360) reported 4 minutes ago

  @virginmedia as a loyal Customer all you want is a good service and for your Internet to be working but it’s so difficult to get through to you. I’ve lost out on a days work. If it continues I would be cancelling my direct debit due to lack of Customer Service and lack of servic

• 
  Isla (@saoirseisla) reported 5 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  Adrian Jones (@AdrianTJones) reported 7 minutes ago

  @virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 10 minutes ago

  @virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling

• 
  Jonathan H (@howdo01) reported 13 minutes ago

  @virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.

• 
  NJS (@NJS0580) reported 18 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 23 minutes ago

  @virginmedia .. have a problem setting up new set top box.. automated Phone let me speak to a human thinking of cancelling phone TV everything. Appalling customer service