Virgin Media outages and service status in Thurnby, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Thurnby, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 9, 12:00 PM GMT+1.
- Internet (36%)
- TV (29%)
- Wi-fi (21%)
- E-mail (7%)
- Phone (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thurnby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thurnby, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
TV | 16 hours ago |
|
Loughborough
|
TV | 2 days ago |
|
Leicester
|
TV | 2 days ago |
|
Leicester
|
Phone | 10 days ago |
|
Leicester
|
Internet | 11 days ago |
|
Leicester
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England@virginmedia broadband is down in #wigston LE18
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The service I’m getting from Virgin is beyond appalling.
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Baz (@baz_007) reported from Chadwell, England@virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line
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Manraj (@Manraj_Virkk) reported from Leicestershire, England@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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Liam King UK (@liamtheking) reported from Oadby and Wigston, England@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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Tim Dawson (@timdnottingham) reported from Leicestershire, England@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TubzNetz (@TubzNetz) reported@virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?
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twocakesdakes (@2cakesdakes) reported@virginmedia Customer since you started. Trying to renew package and being told its £63 . Same package for new contracts is 30 ******* quid cheaper. That's £720 over a 2 year contract.
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Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported@nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia
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Boost The Budget UK (@BTBUKCOMP) reported@virginmedia I can’t get into my account or get help in anyway please advise
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oodaluke 🇺🇦🇪🇺 (@oodaluke) reported@cw_fc26 Same here, Virgin Media issue
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IzO (@IzO_TTV) reported@virginmedia You have literally the most infuriating customer service process known to the entire universe. I cannot wait to be out of this Devil spawn of a contract. I actually pray for the down fall of this company with a passion. Zero interest in customer needs just straight aggressive sales tactics. Get out of my life seriously.
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Ravi Pal (@ravipal1214) reported@virginmedia @Virgin @WeAreOpenreach Do you provide a good service in my area?
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Ron Rosenhead (@ronrosenhead) reportedHey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.
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James (@jamestaylor1) reported@KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin
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christopher Gunn (@christo43383549) reported@RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...