Virgin Media outages and service status in Thurnby, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Thurnby, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Apr 8, 1:03 PM GMT+1.
- Internet (58%)
- E-mail (17%)
- Total Blackout (8%)
- Wi-fi (8%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thurnby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurnby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thurnby, England
The most recent Virgin Media outage reports came from the following cities: Leicester, and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 2 days ago |
|
Loughborough
|
Wi-fi | 3 days ago |
|
Leicester
|
Internet | 8 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Manraj (@Manraj_Virkk) reported from Leicestershire, England@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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John Wright (@juanfelipe1) reported from Leicestershire, England@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Tiger Sue (@MYLA5TROLO) reported from Blaby, England@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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paul rose (@paulrose222) reported from Braunstone, EnglandHeads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Darren Carson (@DazCarson68) reported from Chadwell, England@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Martin Scott (@mscotty0592) reported from Ketteringham, England@virginmedia Ordered the boxing and it’s not working
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Rachel Biddles (@rachlb33) reported from Glenfield, EnglandAlways good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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bilal manzoor (@B17AL) reported from Leicestershire, England@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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joseph langton (@jnlangton) reported from Braunstone, England@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia Can you please send someone to fix the issue ? Please
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worksopchap (@worksopchap) reported from Chadwell, England@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Teresa Budworth (@TeresaBudworth) reported from Quorn, England52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Tim Dawson (@timdnottingham) reported from Leicestershire, England@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Alison Wilson (@allycardmaker) reported from Leicestershire, England@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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Reformed Prisoner (@formerprisoner_) reported@virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.
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Clinton (@clintontayls) reported@virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported@virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?
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Gerard McVeigh (@8_mcv1977) reported@jonnieivandoyle Don't worry coz next week virgin media will have Delaney Dunne or Kerr worst ******* trio in Irish tv
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HAYLEY (@Hayleycauchie) reported@virginmedia @futureminds Yes itv live is not working also not on the app
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Vicky Rizzi (@MRSRIZZI) reported@virginmedia how can you disconnect all of our services without permission of the bill payer and leave us with no service as you thought we had moved house? We are 5 days numerous phone calls and still without any supply at all and pay £119 a month for the so called privilege.
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ
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Jemski (@jemski7) reported@virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.
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Sohaila Ahmad (@sohailaahmad) reported@Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess