Virgin Media Outage Report in Thurnby, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thurnby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurnby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thurnby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Melton Mowbray and Wigston Parva.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thurnby, England
Latest outage, problems and issue reports in Thurnby and nearby locations:
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Dean Blavins
(@DjDno) reported
from
Chadwell, England
Anyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
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Baz
(@baz_007) reported
from
Chadwell, England
@virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line
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Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
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Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
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Richard Adams
(@Pogit) reported
from
Chadwell, England
@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Michael Truefitt
(@michaeltruefitt) reported
from
Chadwell, England
@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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Dean Blavins
(@DjDno) reported
from
Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
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jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
@virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
FINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
2 weeks now and I still haven't got any service from @virginmedia!!!! I'm starting to think they're doing this on purpose
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!
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Denham Kite
(@DenhamKite) reported
from
Leicestershire, England
@virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Monik Patel
(@MonikP_97) reported
from
Oadby and Wigston, England
@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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acfwilson
(@acfwilson) reported
@virginmedia terrible service. Changing suppliers ASAP, broadband is EXPENSIVE and awful. Customer Service non existent.
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Rich
(@Beardedmaestro5) reported
@virginmedia hi, have you got anywhere I can send a video of the WiFi please? It’s terrible in this house but when I scan all the rooms on your app, says there no problem.
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Tracey Thomas
(@Thomas75A) reported
@virginmedia We know what the issue is and have managed to log it and book and engineer but your insistence on using Web and chat bots combined with poor mobile signal meant it took well over 30 minutes.
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Nick Brett
(@Pickers06) reported
@virginmedia once again your coverage of the UHD F1 coverage is plagued with sound interference… cutting out every 5 seconds! Awful service given the money we have to pay….
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In4ThePips
(@In4ThePips) reported
@virginmedia My service has been experiencing intermittent outages for weeks and the engineers keep moving the fix by date on the checker app! It’s been about 2 weeks now and it keeps getting moved by 1-4 days every time! Can I claim compensation for this constant disruption?
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MC2 - love nufc
(@markCok18922693) reported
@virginmedia Your crappy TVGo app isn’t working… again. It is down more often than it is up. Either fix it once and for all or just can it.
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Dazz285
(@Dazz285) reported
Hey @virginmedia once again another break in broadband service.. #poorservice
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Ayo
(@SirPickles28) reported
@virginmedia your ******* internet is dog ****. Every ******* day it's cuts out. You say your fixing it for months and yet you don't do ****. Why should I pay for your service if you don't provide one. Idiots.
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𝕁𝕒𝕪𝕟𝕖 𝔽𝕒𝕝𝕔𝕠𝕟𝕖𝕣
(@jayfal68) reported
@virginmedia hi I am having problems changing the password on my virgin app. I put the email in to get a password reset but I never get an email. Even when I tried the if the email didn't send send again button
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RAgames88
(@RAgames88) reported
@virginmedia Your service is absolutely dogsh*t!! Don’t have a clue what’s going on and then literally 1 hour before you have estimated it’s supposed to be fixed, you announce that it’s going to take another 2 days!!