Virgin Media Outage Report in Blaby, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blaby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Blaby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Rugby and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Coventry |
Internet | |
| Leicester |
TV | |
| Rugby |
Internet | |
| Coventry |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blaby, England
Latest outage, problems and issue reports in Blaby and nearby locations:
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀
(@jakeyhill) reported
from
Hinckley, England
@virginmedia why is your chat help on your website no help at all ?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Fee
(@c4kky) reported
@virginmedia Evening. This seems to be an ongoing thread. As per my previous messages, I had my broadband and telephone with Now Tv and never failed once. Sadly now I have signed up for your "Super reliable" broadband it "FAILS" every day! I'm not impressed!
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James Stenton.
(@Stento1867) reported
@AJBMort82 @virginmedia I spent a full week on that service! Waiting 24/48 hours for replies and then it just kept sending me back to the start.
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Tony Lowe
(@tlowey1951) reported
@virginmedia . I wrote to the complaints department in December received a letter from you saying you would look into my complaint have had a letter saying you will contact me heard nothing from you. My package went up £40 from a deal I had and no way to change it.
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Akehurst
(@Akehurst_Sam) reported
Anyone Else Been Having Major Problems With #VirginMedia Recently? @VirginMedia
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pat
(@StoodUpTooFast) reported
@shellzenner @virginmedia Can you plug a network cable into the Virginia box and see if that works without interruption?
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Jaq Avery
(@JaqAvery) reported
@virginmedia I am in desperate need of a call back. I need to cancel my contract but the phone line keeps cutting off part way through my call. I am leaving the country shortly and need to arrange return of my equipment before then.
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Ian Jeffray
(@ianjeffray) reported
@virginmedia No, you are continuing to lie. You raised my bill by OVER TWENTY PERCENT just last month, and sent me a letter today saying you were going to increase it A FURTHER THIRTEEN PERCENT. You have refused all and any form of contact with me since December. @ofcom won't help either.
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Angryoldman
(@Adrianfstrain) reported
@virginmedia please advise how I end my broadband contract. I cannot login to my account nor contact anyone via customer service. Which postal or email address should I use to give notice.
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Phil clement
(@psclement) reported
@Deborah_08 @virginmedia I don’t think they know how to fix it. The wife and I are both working from home and the kids are meant to be schooling online but it’s impossible atm as we all keep getting cut off.
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Roger G
(@RogerG83019966) reported
@virginmedia @LozzaFox Haha - I has this BS too, I even tried to cancel after it was evident nobody could fix the problem or even confirm it was being dealt with. I was passed around for another two hours and had to give up after 5+ hours on the phone. The whole company is a sham.