Virgin Media Outage Report in Blaby, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blaby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Blaby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coventry, Coalville, Hinckley, Rugby and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Coventry |
Internet | |
| Coalville |
Internet | |
| Leicester |
TV | |
| Coventry |
Wi-fi | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blaby, England
Latest outage, problems and issue reports in Blaby and nearby locations:
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Alex Barker
(@amancalledalex) reported
from
Coventry, England
@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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Cathy Scott-Burt
(@CSBViolin) reported
from
Rugby, England
@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Palmer
(@bootlegbob67) reported
@virginmedia I had a manager call me last month with promises that it has now been sorted . But nope not sorted again . Either sort this problem withjn the next 5 days and regenerate my bill to the correct bill or I will terminate my contractvafter 15 yrs
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David McGuiness
(@DavidMcGuiness) reported
@virginmedia No, just had to reboot and wait 30 mins for it to settle down, happens about twice a week.
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Prince Giovanni🇬🇧🇬🇾
(@LRC2610) reported
@virginmedia It still happened which has Caused knock on problems for our house which I’m sure no kind of comp is going to be offered for
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Steve Palmer
(@bootlegbob67) reported
@virginmedia I am not prepared to spend hours and hours on the phone to you anymore . Its a disgrace that I've had to resort to twitter yo even get a reply from you . As a custome of over 15 yrs your customer support is a shambles . Why dont you call me , assign it one person and sort it
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paul
(@PaulFountain2) reported
@O2 when I try to login to Priority through Virgin Media it says there is a problem. I am unable to login?
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Vaishak Shaji
(@vaishaks19) reported
@virginmedia Aug 14th update Talked to Jazz from Customer service. Transferred call to Adhilan from Field support team. He confirmed the appointment on 16th by an in-house technician again 🥲. A REPEAT OF 11TH APPOINTMENT. Call transfered to Anathi of faults team. Not sure of what 2b done.
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JasonH
(@jasonh22) reported
@virginmedia Hi, please can you help? Have Sky Sports thru VM but Sky app doesn't let me view? Thanks
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Hugh McKeachan
(@hughmckeachan) reported
Anyone having problems getting through to @virginmedia ? I have been trying for ages today, can't speak with anyone; they are now using WhatsApp to resolve customer issues. They are the pits; avoid.
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Andrée & Smudge
(@Glouc123) reported
@virginmedia I already asked 150 to do that . Third Engineer out this Year and in this heatwave I don’t need this poor service.
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Outand Fullyawake
(@Outnfullyawake) reported
@virginmedia why is your service dropping all the time? Also my virgin mobile too? Do I really have to start looking elsewhere?