Virgin Media Outage Report in Quorn, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Quorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Quorn, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Loughborough |
||
| Leicester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Quorn, England
Latest outage, problems and issue reports in Quorn and nearby locations:
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pee Jay
(@Dogs_Dinner) reported
@virginmedia No loyalty at all think ill just cancel the direct debit and see you in the county court when you eventually take me there ill be bringing all the speed test screen prints ive done since taking out your pathetic service
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Col
(@IpponUK) reported
@virginmedia Sadly no and quite predictably, I was advised to monitor the situation for 7 days... Literally no further forward. Internet access is essential for what we do. We produce TV shows and this is causing no end if problems... Just staff clearing call queues not fixing problems
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Pee Jay
(@Dogs_Dinner) reported
@virginmedia The past week ive been trying to get in touch with about cancelling every day ive spent two hours on the phone and lost the will the live why do they keep putting the phone down!! All i want to do is cancel why no live chat?????
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Cathy Hodge
(@cathymh1) reported
@virginmedia am truly at the end of my tether. For days/weeks/months my internet has been choppy. I’ve rebooted/reset/called customer services/made sacrifices to the gods of connectivity-still terrible. Why am I paying for poor unstable service? @MartinSLewis what’s your advice?
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David Wynne
(@DavidWy01060183) reported
@virginmedia just had our price increase letter but the service has been awful all month. Tried calling but can never get through!
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Carina Ratcliffe
(@carinaratcliffe) reported
@virginmedia I raised a complaint on 19th December regarding my bill which I am disputing due to leaving within 14 days, I have not yet had a response. I am no longer able to access the complaint online due to being disconnected. I have had my final bill which is still not correct.
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Jane Carcetti Porter
(@L4DYJ4NE) reported
After 14 years being a @virginmedia customer just called and cancelled as nothing they can do about awful WIRED internet connection. Now they have just switched off our WiFi as punishment even tho have until Feb before contract up #ShameOnYou
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reema | BLM
(@rmitty) reported
@lovefrombridget @virginmedia top tier customer service
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Jake Anderson
(@jakeanderson333) reported
@virginmedia I've spent 2.5 hours on the phone trying to arrange an increase in mobile data, promised as compensation for delays to my Broadband installation. The call was just cut off, with the issue still unresolved. Can you please arrange a call back asap.