Virgin Media

Virgin Media Outage Report in Quorn, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Quorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Quorn, Leicestershire, England 01/15/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Quorn, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Coalville, Melton Mowbray, Leicestershire, Long Eaton and Castle Donington.

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City Problem Type Report Time
United KingdomLeicester E-mail
United KingdomLeicester Wi-fi
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Quorn, England

Latest outage, problems and issue reports in Quorn and nearby locations:

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

  • Manraj_Virkk Manraj (@Manraj_Virkk) reported from Leicestershire, England

    Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

  • liamtheking Liam King UK (@liamtheking) reported from Oadby and Wigston, England

    @virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The service I’m getting from Virgin is beyond appalling.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

  • djstar3d David Johnston (@djstar3d) reported from Melton Mowbray, England

    @virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia total loss of service. No phone, no TV, no internet. Customer service response...a virtual technician will contact you in the next 4 hours. How is the virtual technician going to fix the phone line by making me reboot the hub?!

  • jordach30826066 jordache (@jordach30826066) reported

    @virginmedia the customer services horrendous. Been told I would be transferred to cancellations but then just been hung up on twice.

  • kdesuka k (@kdesuka) reported

    @virginmedia Any connection, wired, 2.4ghz,5ghz, in modem mode, reset to factory, up side down, sideways etc But the “wait for30 days” is the biscuit :/ The engineer that set this up was excellent! Please send Tom back

  • NickGeorgiouUK Nick G (@NickGeorgiouUK) reported

    So you have sent me the Hub4 which now doesn't work with my WiFi pods @virginmedia keep getting cut off from your team. Nothing online about a fix. No signal upstairs now 👍

  • djdilys Dilys (@djdilys) reported

    @virginmedia I was meant to get a £75 voucher when I signed up, but haven't heard anything. It's near impossible to get in touch with you and I cba to call because that's always a horrible experience. Also, you're internet is proper useless a lot of the time. Sort it out pal

  • WakeUpUkffs Grace (@WakeUpUkffs) reported

    @virginmedia Right, once again 15 hours no internet. This is getting beyond a joke now. Since February this has been going on, over 10 times ranging from 6hours, 12hours, 15hours!!! Why in the hell am I paying £45 a month for? The customer service is diabolical

  • ashley_pash ash (@ashley_pash) reported

    @virginmedia is there a human being I can speak with re a WiFi issue?

  • tomaszsus TASS graf (@tomaszsus) reported

    @virginmedia No I wasn't provided any P starting ticket. That was the only number I was provided on 29th March - I think it was complaint no. Never mind, no one can seem to know what is going on...

  • UnderwoodCherry Cherry Underwood (@UnderwoodCherry) reported

    @virginmedia None. The issues is that YouTube had to re-issue replacement SIMS as the ones you originally provided didn’t work across all phones. Rather than wait for new ones to arrive, you have disconnected them!! So now we have no network at all! #WorstNetworkProvider

  • cattowalks Andy catto (@cattowalks) reported

    @virginmedia Not yet and I would appreciate any help getting that confirmation in ASAP.