Virgin Media Outage Report in Quorn, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Quorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Quorn, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Leicestershire, Loughborough, Long Eaton, Coalville and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Melton Mowbray |
Internet | |
| Leicestershire |
Wi-fi | |
| Leicester |
Total Blackout | |
| Leicester |
TV | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Quorn, England
Latest outage, problems and issue reports in Quorn and nearby locations:
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Matt
(@MattLaight) reported
from
Leicestershire, England
@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia need help to reduce my bills
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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I'm Already Dead🐭
(@Nuclearporridge) reported
@virginmedia Ok I am at end of tether now. Just want ask how do I get a ref no for complaint I have made and how do I get created for loss of service. Two technicians been now. Last one just been he can't fix it he doesn't know how and hasn't got the stuff he needs. Says he will pass on
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TAG
(@Flowing_Seed) reported
@virginmedia hi, really struggling with the wifi in my house, not getting a signal in my kitchen (next room from my hub) who do I need to contact?
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Dariusz Więckiewicz 🇵🇱 🇬🇧 🇪🇺
(@dariusz_w) reported
Great @virginmedia received QuickInstall kit, connected, waited and not working and connecting to your people is impossible!
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Snriac Oj
(@Snriacoj) reported
@virginmedia why do new customers get offered a better deal than loyal customers of 8 years? If i look as a new customer you can offer £55 per month but for my same package is £75!!
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Matt Carnie 🏴
(@MattCarnie) reported
@virginmedia It's odd that I was having connection problems and slow speeds. I complained, then you sent me an email saying I'm no longer subject to traffic management, and then my speed increased. Mighty coincidence wouldn't you say? Still having drop-outs though. No one has called.
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ℂ𝕖𝕖
(@Cee_GK5) reported
@virginmedia @Rich__1977 Awful service!
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Seamus McCoy
(@seamus_mccoy) reported
@virginmedia You accidentally disconnected my mobile service because of a mistake made by one of your staff, and apparently, I have to wait 5 days for your back office team to reconnect my service. This is due to no fault of my own!
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Bérangère R.
(@beshreck) reported
@virginmedia The contract for our home bundle ended and I am simply trying to discuss a new contract. Having 2h30 and 4 different teams, the agent hang up on us. This is getting very frustrating
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Luke Jenkins
(@LukeJ500) reported
@virginmedia V6 box not working, no picture/sound on tv. Just called and had the worst customer service ever. She kept calling me ‘Mam’ & asking me to raise a complaint. I just wanted someone to help me troubleshoot & fix this as I have no tv. I pay £106 a month for this!
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Lydia TC
(@thompslydia) reported
@virginmedia nope, no one has tried to call me, replied to my emails or resolved the ongoing issues I’ve had for 8 months