Virgin Media Outage Report in Quorn, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Quorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 04: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Quorn, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Loughborough and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Coalville |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Quorn, England
Latest outage, problems and issue reports in Quorn and nearby locations:
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Taylor
(@CarlJTaylor23) reported
from
St. Leonards and St. Ives, England
@virginmedia - twice I have been cut off when calling you this morning. Third time referred to complete a form on your website. Form doesn’t exist and wants me to hold for 45 mins for Live Chat! Not a great service!
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kerryh
(@kerrysybil749) reported
@Ash_Hirani @virginmedia I moved from virgin media years ago. There internet signal is at times appalling, and they don’t want to help you until you leave. My friends are with them now, and there signal constantly drops all together.
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Rob perks
(@Robperks3000) reported
@virginmedia I've raised a complaint before to no effect.. I haven't rang back because to be honest I feel like your #CustomerService is rubbish you just fob people off with the same rubbish time after time. And #virginmedia have the cheek to keep billing me full price for a service that
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Coral Dobie ✞
(@cjdob1) reported
@virginmedia No I bloody haven’t. Because the kit has been sent out they cannot cancel my account their end which I think is a load of rubbish!! Terrible customer service and I will be warning anyone who is considering, NOT TO GO WITH YOU!
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LyndiLooInLondon 🏴Proud Brit🇬🇧 🇺🇸
(@lyndiloo55) reported
@virginmedia I suppose I'll have to wait another two days for a reply to this post, too. No wonder you don't let anyone DM you on here. You'd be inundated. Nothing personal, it's the crap company you work for 😠
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Chris Collins
(@stoffocollins) reported
@virginmedia Yes. I finally managed to speak to someone and cancel my services.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
@virginmedia Nothing has been done it’s just constant talking on here and your bots I’m very disappointed after 8years and no customer support..I’m now talking to other companies #virginmedia #CustomerService #SmallBusiness
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Rod Massie
(@ErskineAsc) reported
@Spud131 @virginmedia Change to Sky, problem solved & great customer service
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John Mahood
(@Jsamahood) reported
@markfreeburn14 @virginmedia Everyone in the area, they’ve said they have sent engineers out but no one has actually seen them at the cabinets. Problem rectifies itself by 8pm most evenings. It’s not a loading issue as download stream is fine.
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Silverfox
(@Silverf14922299) reported
@virginmedia customer care? took and hour to get through to close my account. since then 2 calls 1 confirmed an email with an offer would be sent.. nothing came 2. didnt know anything about the 1st claimed he could only email a contract.. like dealing with double glazing salesmen