Virgin Media Outage Report in Braunstone, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Braunstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Braunstone, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Leicestershire, Nuneaton and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Phill Russell
(@whitepuggy) reported
from
Nuneaton, England
Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IdleMancer
(@IdleMancer) reported
@virginmedia I've not had broadband all day and now the services portal is saying an estimated fix time of 11:06pm TOMORROW. What is this shambles. I work from home and so two days impacted now. Can you give any update besides what your shocking services portal gives?
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DJ A D K
(@iamdjadk) reported
@virginmedia why is it so hard to get hold of your customer service?
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lewis
(@l3wisca1) reported
@virginmedia fix ur stuff. Internet is out once again and we have to wait 3 days for it to be fixed……
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robin baker
(@Baker9Robin) reported
@virginmedia has anyone else had trouble with contacting virgin media by email as been told the credit department don’t have any phones to answer. Need to speak to them because they have screwed up my credit score when I left them. Emailed about 30 days ago??
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Jane Lewandowski
(@JaneLewandowski) reported
@virginmedia I am trying to contact bereavement support 08009522302 and it says office shut- what time are they open it is currently 1104? Many thanks
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katie
(@justgettingbyx) reported
@virginmedia I was given false info leading up to signing a new 24 month contract. Now the cooling off period has passed I have been informed by my latest bill that what I was told has not been honoured. I raised it with webchat team who put me in contact with complaints team - the rude agent
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katie
(@justgettingbyx) reported
@virginmedia After I raised a formal complaint using the form on your website, along with my initial complaint it has just been ignored. They ended the email with “please consent that you’re happy to close this complaint” though no resolution has been offered.
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IdleMancer
(@IdleMancer) reported
@virginmedia I've not had broadband all day and now the services portal is saying an estimated fix time of 11:06pm TOMORROW. What is this shambles. I work from home and so two days impacted now. Can you give any update besides what your shocking services portal gives?
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Kay Thomas
(@mrswoodwoose) reported
@virginmedia Still intermittent issues. Been ongoing for too long
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katie
(@justgettingbyx) reported
@virginmedia The telephone agent who I’m talking about called me about a complaint I had, the initial complaint has not been dealt with because he wouldn’t listen to me and hung up on me after being extremely unprofessional, I got the same email asking me to consent to close the ticket.