Virgin Media Outage Report in Braunstone, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Braunstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Braunstone, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Loughborough, Hinckley, Coalville, Bedworth, Leicestershire and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
TV | |
| Leicester |
Phone | |
| Loughborough |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Neil Smith
(@nsmith135) reported
from
Bedworth, England
Anyone else have trouble with the boxing being pixelated @virginmedia @SkySportsBoxing
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia "your bill is wrong" No **** Sherlock. @richardbranson can I get a job, it sounds really easy...Turn up, **** up, steal money, not care! counting down until my contract ends...#whatajoke #Shambles #virginmedia ps Mr branson I have a bill for my time wasted on this 👍
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia absolute disgrace, shocking customer service/experience. By bill still isn't sorted can't believe the clowns you pay a wage to #theft #fraud I also have a bill for you for my time wasted on this it's currently £650, it will be arriving at your offices Monday morning
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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BISH
(@bisher247) reported
@virginmedia Hi. Our WiFi router plug has broken. Was told one dispatched. Never arrived. Rang today but didn't seem to understand. Just need plug/lead. Also requested a WiFi booster!
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NUFC Glory Hunter
(@RyanTCB) reported
.@virginmedia why do you add random recordings to my TiVo and then not have the interface to allow me to block delete an entire folder of shows. Have you any idea how annoying it is to have to deleted each show 1 at a time. Shockingly bad interface on your TiVo service
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LondonUK
(@Uk84London) reported
@virginmedia Hi Unfortunately it’s happening again now the bt sport ultimate is skipping a little and jittery I had to switch to HD for it to be smooth! I would appreciate if someone can help me troubleshoot this
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Colm McDermott
(@McDermottColm) reported
@VMSportIE Where do you find Virgin media extra for the West Ham game? I'm a VMTV customer and can't see it in the programme guide?
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Daniel Jacklin
(@danieljacklin5) reported
@virginmedia Seeing as I don’t have service on my handset, can I use a landline to sort my account? (It isn’t a virgin landline)
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Doug Betts
(@DougBetts1) reported
@virginmedia Would it be possible for somebody to ring her at an agreed time when I can be with her to help through it?
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kermit10
(@kermit1015) reported
@virginmedia @binubharathan1 Love that reply, you should have fitted both connections then when this customer signed up.
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia What does Virgin do for disabled people, when their internet goes down?
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Nicola Hilton
(@NicolaHilton7) reported
@virginmedia Last month you told me if an engineer couldn't fix my poor service you would waiver the early disconnection fee. Engineer visited, problem not fixed. Now you want to send a 2nd engineer to check the 1st one did it correctly. That's not my problem nor do I have time for this