Virgin Media Outage Report in Braunstone, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Braunstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Braunstone, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Loughborough and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Loughborough |
||
| Nuneaton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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andrew dowdall
(@dowdall4) reported
from
Hinckley, England
@virginmedia absolute shit show
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp Yeah, I wouldn't mind it as a permanent bridge to Azure. I'm on Virgin Media though and had problems doing that in the past, though
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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Lainie Whatsize
(@Lainie_Whatsize) reported
from
Broughton Astley, England
Take me back to the 90’s so I can use dial-up again!!!! Much better than this atrocious service from @virginmedia
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia well after 10.5 hours of being on the phone to customer services and getting nowhere a ray of light called Linda the manager at Bellshill sorts it in 15 minutes it's a shame that you feel the need to offshore when theres genuine talent in this country
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G_United
(@ritson83) reported
@Jim_Smallman @virginmedia Cancel your contract go elsewhere you are able to do that due to the price increase. Internet is shocking I have two kids doing online lessons and my partner working from home and the internet drops every 10mins. Imagine that stress 🤬 #virginmedia
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Paul Watkins
(@PaulWat82846371) reported
@virginmedia Phone line down in WA11 area since Tuesday!. Tried VM contact no 0345 454 1111 from mobile, cuts out immeditaely on connection. Tried 150 from a friends VM phone (thats works) its the same. Online chatbot is useless, no response. Awful customer svce #virginmediadown
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Pretty Green Eyes
(@leonalesha) reported
When you make a complaint as you can get through to cs as 2hr wait. For them to say iv not spoken to anyone and to call cs. @virginmedia disgusting.
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Danny Friend
(@friendo17) reported
@virginmedia Actually is my account due a price rise as I’ve seen as if so I can cancel my contract within 30 days notice if this for free
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Emily Hogan Turner
(@emilyjhogan) reported
@virginmedia Customer service number doesn't seem to be working?
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Kirsty McLaughlin
(@KirstyMcLaugh11) reported
@virginmedia HELP! My internet drops all the time and you keep over charging me by excess of £50 on my bill! Keep trying to call, yesterday 45 mins, then got transferred to the wrong dept, then back on hold... grrr I’ve put in a complaint but still nothing!! HELP!!!
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Laura Ashley
(@LauraAs73979077) reported
@virginmedia My issue is that lastnight I reduced my package deal as I could no longer afford it. I cancelled the tv & just stuck with broadband and phone line. I was offered one price which wasn’t great but for the M100 speed I accepted.
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G_United
(@ritson83) reported
Don’t even think about asking me to reboot or run online test done it a million times. Also please respect my intelligence that I have already checked on your website for possible issues in my area @virginmedia I am paying £100 and as far as I’m concerned you have breach contrct
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G_United
(@ritson83) reported
@virginmedia Best service you usually provide? 2 years of poor service and as for customer service jeez please read all your other satisfied customers tweets! No engineer as I can’t actually speak to a human #virginmedia #StayConnected
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#MrsApples
(@carlyeann) reported
@virginmedia This doesn’t surprise me at all. Your service is an absolute shambles. I completed a nee contract Tuesday night received confirmation. Installer came to my house and confirmed no contract showing under my account number. Opened an account in my husbands name and wrong package !!