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Virgin Media outages and service status in Braunstone, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Braunstone, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 19, 3:13 PM GMT+1.
  • 57% TV (57%)
  • 24% Internet (24%)
  • 14% Wi-fi (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Braunstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Braunstone, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Loughborough, Leicester, Hinckley, Nuneaton, and Bedworth.

CityProblem TypeReport Time
Coalville Internet 8 hours ago
Loughborough E-mail 10 hours ago
Leicester Wi-fi 1 day ago
Leicester Wi-fi 1 day ago
Leicester Internet 1 day ago
Leicester Wi-fi 3 days ago

Nearby cities with recent reports

Leicester

13 recent signals

1 day ago
Loughborough

7 recent signals

10 hours ago
Coalville

3 recent signals

8 hours ago
Nuneaton

3 recent signals

5 days ago
Hinckley

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Braunstone, England

Latest outage, problems and issue reports in Braunstone and nearby locations:

  • MonikP_97
    Monik Patel (@MonikP_97) reported from Oadby and Wigston, England

    @virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??

  • SimeonHockley
    Simeon Hockley (@SimeonHockley) reported from Ketteringham, England

    Something rather awful about being on hold with @virginmedia! 2 hours and counting....

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled

  • Lis4learning
    L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • alextiplerfilm
    Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

  • DenhamKite
    Denham Kite (@DenhamKite) reported from Leicestershire, England

    @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

  • ollieg21296
    Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.

  • b1gpat
    Pat Ryan (@b1gpat) reported from Nuneaton, England

    @virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

  • yogi7592
    Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

  • GodivaGuidedogs
    GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it

  • leesteane7
    lee steane 🏆 (@leesteane7) reported from Bedworth, England

    After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming

  • Manraj_Virkk
    Manraj (@Manraj_Virkk) reported from Leicestershire, England

    Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • petelongrs
    Pete Long (@petelongrs) reported

    @Benleo @virginmedia I can sympathise with you. 'EDF'? Early disconnection fee. How the actual fuff did that ever get allowed? If people don't pay, turn off their service; no need for an additional made-up fee. When I moved providers, one of these jerks in the call centre claimed he'd get sacked if I didn't tell him which alternative provider I'd chosen. I mean, it's not like I'd been with them for over 25 years or something.

  • Kathlee38871288
    Kathleen Owen (@Kathlee38871288) reported

    @jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem

  • ACforReformUK
    AndyC (@ACforReformUK) reported

    @Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.

  • DaveWW1877
    Dave (@DaveWW1877) reported

    Has anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?

  • ScottishAshley
    Ashley (@ScottishAshley) reported

    @virginmedia An engineer was booked and then the visit was cancelled by yourselves as it’s a wider issue apparently. So it’s an issue you should already be aware of as it’s widespread according to media

  • JoannaR47564283
    Joanna Ross (@JoannaR47564283) reported

    @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

  • IanGee19
    Ian Gee (@IanGee19) reported

    @Benleo @virginmedia Gutter levels of service are the across the board these days, Ben. Even the Royal College of Surgeons are guilty of second class (or lower), third world standards of service, unless it’s just contemptible, haughty arrogance. @RCSnews #RCSEngland

  • Drscooto
    Scott Osborn (@Drscooto) reported

    @virginmedia Is this still a problem? I just rebooted my STB and now it useless with a CS1010 error.

  • EddieMackeral
    EddieMackeral (@EddieMackeral) reported

    @Benleo @virginmedia It's over for vigin. Utter crap. Dumped them years ago

  • stendec6
    Στενδεκ (@stendec6) reported

    @virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.