Virgin Media Outage Report in Braunstone, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Braunstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Braunstone, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Nuneaton, Leicestershire and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
TV | |
| Leicester |
Internet | |
| Nuneaton |
Phone | |
| Leicester |
Internet | |
| Leicestershire |
Internet | |
| Coalville |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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Mr Booth
(@tsbooth) reported
from
Hinckley, England
@virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T Fen
(@timfen8) reported
@virginmedia I want to change my contract with you but whenever I enter my email it is not recognised. Also not recognised is my customer number that you gave me. I have no way of speaking to anyone.
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Mrs Smith
(@SmithysMaud) reported
@virginmedia 3 engineers came as I was going on the school run. Thought great, at last. Came back to the same, tv not working and still no internet. Shocking! What the hell do I have to do to get what I’m paying for??
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James wright
(@Titchyblue) reported
@virginmedia Coax can't handle the speeds Fibre Can, And all of your Advertising says Fibre... So Maybe they should change it to say Fibre ( with a bit of 20 year old Coax). Maybe if you upgraded your network it wouldn't break down all the time.
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mcfc_66
(@johnwhalen66) reported
@virginmedia how can I cancel a streaming box, it has been delivered, tried multiple times to cancel before delivery and was told I had to wait for delivery and then cancel via app by your customer service, can't find the option and now received text to say it has been activated?
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Chris Brownsell
(@ChrisBrownsell) reported
@virginmedia Hello, twice now my Superhub 4 has rebooted itself and reset both the SSID and password to the default network name and password. Any idea why it's doing this and how I can prevent it from happening again?
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The CCL
(@TheCCL_) reported
@virginmedia A **** show of customer service, lies apon lies everytime I call. No manager call backs after 4 days. Shall I go on….
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Tracy
(@TFerTrog) reported
@virginmedia Eventually found a 'quick links' section halfway down a page. Maybe that should be at the top?!
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em
(@emilyparkerrrx) reported
virgin media customer service is atrocious it’s actually funny
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Tracey Comerford
(@TraceyCom2020) reported
@virginmedia please tell me why 2 reps on separate calls told me I’d get a refund into my bank by the 07/10 for overcharges (which cannot be explained) and for a cancellation of service I made on the 23/08 but now I’m told I’ve to wait 45 days for a cheque!
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Julian
(@Julianhomeboy) reported
@virginmedia Yes! I called 789 3 days ago who confirmed it's an issue with migrating virgin with o2 and can take 4 weeks to fix