Virgin Media Outage Report in Braunstone, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Braunstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Braunstone, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Hinckley, Leicester, Nuneaton, Bedworth and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
TV | |
| Hinckley |
||
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Nuneaton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
-
Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
-
Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
-
Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
-
Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
-
Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
-
Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
-
Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
-
Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
-
Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
-
Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
-
Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
-
Helen Pegler
(@Hellsbells2604) reported
from
Bedworth, England
@virginmedia having really bad WiFi issues in Cv12 any update please?
-
Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
-
Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
-
Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
-
Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
-
Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
-
Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
-
Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Domini
(@DominiKeira) reported
@virginmedia I’ve cancelled your services TWICE now (as the first time you hadn’t apparently done it) and am still receiving bills! What do I need to do to cancel?? I’m now calling for the 3rd time and the automated service isn’t helpful! Have you even cancelled it???
-
Nadia Lanitis
(@Nadia_Lanitis) reported
@virginmedia your customer services department should close down. Unhelpful. Waste off your money not allowing staff to access relevant information to help the customer.
-
Craig Simpson
(@Craig_Simpson82) reported
@virginmedia Thank you for the advise and yet again told to contact in 24 hours when the error persists. To say I am disappointed with the service is an understatement. I therefore need to waste more of my time to have the issue resolved
-
zuzubug
(@zuzubug1) reported
@virginmedia I feel like you're intentionally trying to not understand what I'm saying lmao. Please escalate to whoever needs to hear it that there is a consistent problem with Virgin. It will fix and then break again and repeat. This not normal. And it wasn't like this.
-
Massimo
(@mas56397110) reported
@virginmedia Don’t you think I’ve already done that? Is that the extent of your help and advice? Ask a 100 questions and then tell me to call them? Don’t waste my time any more. Cc: @LutzSchueler
-
Katrina Harris MA
(@KatHarris42) reported
@virginmedia How can I inform virgin media about my lack of service and refund.
-
Anderson Ferreira de Souza
(@andersonfds87) reported
@virginmedia @IrelandVirgin @Virgin I need assistance ASAP. I have called the company over 10 times already and my internet doesn't get fixed. Zero internet at home and no ones where is the technician that was supposed to be here today until 12pm. #Help please!!!
-
Miss IG Geek (she/her) 🏳️🌈
(@MissIG_Geek) reported
@virginmedia I have a meeting now, so not on such short notice sorry I can give you reference number for the complaint?
-
🏴McHunter006🏴
(@MCHunter006) reported
@virginmedia YES. BUT NOT AFTER LOSING ANOTHER FULL DAY'S PAY! Can't wait to never have to deal with @virginmedia in Edinburgh City Centre. Their service is HORRIBLE!
-
Rolo
(@alrice12115252) reported
@virginmedia What an absolute shambles of a service 30 minutes on hold on phone then cut off,re trying and still no answer another reason to leave