Virgin Media

Virgin Media Outage Report in Braunstone, Leicestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Braunstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Braunstone, Leicestershire, England 05/30/2025 14:45

May 30: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Braunstone, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Hinckley, Coalville, Loughborough and Wigston Parva.

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City Problem Type Report Time
United KingdomLeicester TV
United KingdomNuneaton Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Braunstone, England

Latest outage, problems and issue reports in Braunstone and nearby locations:

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay

  • martinoxley martinoxley (@martinoxley) reported from Ketteringham, England

    @virginmedia Still no response to my complaint email. I was told 28 days. #shambles

  • jasonpaulhirons jason Hirons (@jasonpaulhirons) reported from Narborough, England

    @virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA

  • ZoeYoungUK Zoë Young 💁🏼‍♀️ (@ZoeYoungUK) reported from Loughborough, England

    @virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!

  • clairelouk Claire Kilsby (@clairelouk) reported from East Goscote, England

    @virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡

  • jasonpaulhirons jason Hirons (@jasonpaulhirons) reported from Narborough, England

    @virginmedia over a year to sort out my services the worst company I've ever dealt with

  • MJB_thats_all Mark - my words 😂😂 (@MJB_thats_all) reported from Loughborough, England

    @jhandford11 @virginmedia Yep, had the same issues bud. Useless. Hence I left them.

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!

  • JJW_13 ĐⱤ₳₲Ø₦฿ØⱤ₦ (@JJW_13) reported from Narborough, England

    So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave

  • dylanjfarrell dylan james (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia @zzpete And your help page has crashed! Again it’s numerous people

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

  • eurobob17 chris (@eurobob17) reported from Anstey, England

    @virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap

  • IrfhanFox Irfhan Mururajani (@IrfhanFox) reported from Leicestershire, England

    Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • bradgatetc Bradgate T & C (@bradgatetc) reported from Leicestershire, England

    @virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VickyNewton94 Victoria Newton (@VickyNewton94) reported

    @virginmedia However I am currently sat less than 2 meters from the router the issues I have been having have been upstairs

  • MissMcLean15 Miss McLean (@MissMcLean15) reported

    @virginmedia Just checking my work ipad and that is also showing weak security message, so definitely an apple device issue with virgin wifi

  • pumbingchap Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…

  • ArsenalRadar ArsenalRadar (@ArsenalRadar) reported

    @virginmedia Hello .@Ofcom I would appreciate help on how I can raise a formal complaint against .@virginmedia The above thread provides context on my issue. Currently, I have gone through Virgin Media's complaint process and as a resolution they offered to correct my contract to the

  • Bugler64 John Furse (@Bugler64) reported

    @virginmedia Unfortunately Customer service speed is ZERO Mbps

  • pumbingchap Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation

  • RobbieAali Robbie Aali (@RobbieAali) reported

    @virginmedia still haven’t fixed my issue. Called up once again to get a rubbish automated response now saying it will be fixed by tomorrow at 4:00pm when I’ve already been told it was going to be 4:00pm today then changed it to 9:00pm tonight and still nothing!! Worst provider.

  • RuthMcF1 Ruth McFarlane (@RuthMcF1) reported

    @virginmedia No phone call and still no emails! What do I have to do to get you to fix this or do I just give up?

  • KanibalThorne Kan Thorne (@KanibalThorne) reported

    @virginmedia That BQM is never going to be the full story though because even with 0.5MB/s upload a latency monitor will tell you that everything is OK. Definitely time to detail a forum post if that's the only means of support.

  • keif Keif (@keif) reported

    @virginmedia The wizard suggested I reboot my router, which I’ve done. Still happening in your network.