Virgin Media Outage Report in Braunstone, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Braunstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Braunstone, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Nuneaton, Loughborough and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Coalville |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Andy bird
(@Andybirdlcfc20) reported
from
Hinckley, England
@virginmedia is there a WiFi issue in LE9?
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Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Alison Wilson
(@allycardmaker) reported
from
Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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ѕαιѕσηѕ ιη тнє αвуѕѕ
(@AdyGoodrich) reported
from
Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
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Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin G
(@pizzapat246) reported
@virginmedia atm the message from your web page is mail box unavailable.... when i called about outlook i was told it was something you couldnt fix, was passed to an external company who wanted 20 + 5 a month to fix problem.. outlook problem is you site isnt responding
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Becs
(@owlsgirl67) reported
If @virginmedia tell you they are going to do something please don't believe them. Our experience has been that their customer service is appalling and they don't even provide an apology when they get it wrong.
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@Lizzim18 @virginmedia Poor service. It's annoying isn't it?
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DreamBrut 🏴🇪🇺🇵🇸
(@DreamBrut) reported
@virginmedia Your ‘terms & conditions’ were not explained to me and then sent in an unsuspecting email afterwards. Your customer services team were rude and abrupt. Just another capitalist racket to scam the little man out of cash for your hedge fund owners. Absolute Daylight Robbery!! 🤬
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Cath Cheetham
(@Cheethar) reported
@virginmedia Any chance your online help could reply. I'm trying to cancel my contract as its finished. 3 years sorry hours I've been waiting for a responses so far.
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Hailee
(@HaileeBacardi) reported
@virginmedia Yes, I have been through the help and support section so many times and it never helps.
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hum(pkin)
(@secretftroad) reported
@virginmedia That’s actually part of the issue - nothing seems to show up for me either, but the data doesn’t seem to work, I was sort of hoping there was something else you’d be able to direct me to, or any issues that you knew of?
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Jen
(@tdunne888) reported
@virginmedia I didn't even check, it's from some place in India by the sound of the accents, seem to get a lot of them, always the same script, unusual activity regs your Internet, challenge them that it's a scam and they just hang up.
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DreamBrut 🏴🇪🇺🇵🇸
(@DreamBrut) reported
@virginmedia Utterly pathetic response… you’re thieving money from my pocket for a service you cannot provide. I’ll seek advice from Citizen’s Advice and take to Ombudsman then. I will *never* use a Virgin-branded service again. Hope you’re happy with the way you make your customers feel?
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ShelleyA
(@Shelley70) reported
@virginmedia I have tried this and seems to have worked - thank you. Also received an email this afternoon to say there is an issue and to change password. Hopefully all sorted now! 👍🏻