Virgin Media Outage Report in Braunstone, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Braunstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braunstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Braunstone, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Nuneaton, Bedworth, Loughborough and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Wi-fi | |
| Hinckley |
Internet | |
| Leicester |
Internet | |
| Nuneaton |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
*******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.
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Darren Carson
(@DarrenCarson68) reported
from
Ketteringham, England
@virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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SIMI JOHAL
(@SIMI2006) reported
from
Blaby, England
@vmbusiness anyone thinking of using this company as a broadband service for business.....dont’t. Worst service ever.
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Jue
(@sunshyney35) reported
from
Hinckley, England
@virginmedia For a long time and now the service keeps stopping and starting.....
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x
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Carl Edwards
(@carledwards1974) reported
from
Bedworth, England
@virginmedia having issues again in our area. I have unplugged and reset our broad band box but still having issues. Signal dropping out and low speeds. We are paying a premium for the fastest speeds yet we get mediocre speeds and poor Wifi. Can you check asap please.
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Michael Grahame-Dunn
(@MGDTWITWATCH) reported
from
Nuneaton, England
@virginmedia awful service and even worse customer service -
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Coach S 👊
(@withcoachs) reported
from
Loughborough, England
Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Neither, I just get that nag bar every time I go to pay my bill, and occasionally click on the link to see if it’s still broken :-)
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia
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☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡
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Daryl
(@onedigitless) reported
from
Hinckley, England
@virginmedia imagine my surprise at my bill this morning when I've been charged an amount your CEO office assured me was a mistake a month a ago it wouldnt happen. Just let your CEO team that when they call, I won't be this polite telling them where they can stick the service
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Thread Over Heels
(@this_is_TOH) reported
from
Leicestershire, England
@virginmedia you guys are ridiculous. I’d love to cancel but I can’t even get through to do that 🤬🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conor
(@conorjamesos) reported
@virginmedia Ideally I wouldn’t want this to happen again, but it doesn’t look like anything will change will it? I’m not getting an answer as to why the service in Brighton is so appalling, and what Virgin are doing to rectify this. It’s really unacceptable.
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Stephen Marnick
(@StephenMarnick) reported
@virginmedia really not happy, you are an abysmal company right through to the very end..and very concerning too. Making my (thankfully) final payment to your indian customer call centre and i hear other callers personal details. I don't think you deserve to operate as a company.
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Sirj Singh
(@SirjeetSingh) reported
I actually think @virginmedia are worse than Ryanair to deal with. Such a poor firm. Never dealt with a Company as bad in my life.
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Vik
(@vikasnottm) reported
@virginmedia Your engineer has done it and said there is an issue and replaced the hub.. never returned again to check if issue resolved. I'm not wasting my time with u. Speed test has been done lots of times with speed dropping drastically every few minutes. #virginmediaisshite
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Yes, but it doesn’t show anything. I’m waiting since April 2020 for a fix for this issue, I’m always told the engineers are working hard to get it fixed in the next few days but it has been 11 months 😐 and now my service is completely down and there is no way to report it
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Services are still down and I can’t get to your support team to report this
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Ethan
(@EthanCahill198) reported
@virginmedia getting really slow wifi in Manchester pay for 500 pack only getting 5 on download upload is 30 mb
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Andrew Greenham
(@GreenhamAndrew) reported
@virginmedia Speaking with Collections now, a lady called Lynne, who says she cannot help with my credit score???????? If @virginmobile have told Equifax i am not paying, WHEN I AM, how can this be resolved??????? I NEED MY PHONE AND SIM WORKING, This has been ongoing for 3 months
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Journojulz (*may contain traces of optimism)
(@Journojulz) reported
@virginmedia You do not need to set an 11 digit password number to register a number for virgin mobile. I did it yesterday and knew to write down passwords.