Virgin Media

Virgin Media Outage Report in Narborough, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Narborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Narborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Narborough, Leicestershire, England 02/15/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Narborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Hinckley, Nuneaton, Leicestershire and Ashby de la Zouch.

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City Problem Type Report Time
United KingdomCoalville Internet
United KingdomLeicester TV
United KingdomCoalville Internet
United KingdomCoalville TV
United KingdomLeicester Internet
United KingdomCoalville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Narborough, England

Latest outage, problems and issue reports in Narborough and nearby locations:

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • liamtheking Liam King UK (@liamtheking) reported from Oadby and Wigston, England

    @virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain

  • jakeyhill Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England

    @virginmedia why is your chat help on your website no help at all ?

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia What’s going on with Virgin TV Go? Says Technical Problems.

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

  • Manraj_Virkk Manraj (@Manraj_Virkk) reported from Leicestershire, England

    Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

  • lizdixon77 Liz (@lizdixon77) reported from Mountsorrel, England

    @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The service I’m getting from Virgin is beyond appalling.

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

  • whitepuggy Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsyourbabeChad Chad (@itsyourbabeChad) reported

    Do @virginmedia know how mad it is to have to hotspot myself to earn a living bc the signal is so ****?

  • ISABELJACK ISABELLA DOYLE (@ISABELJACK) reported

    @virginmedia I was never told that. My complaint is regarding Broadband

  • ccquad ccquad💙💙💙 (@ccquad) reported

    @N16Breda @virginmedia Also had the suggestion that it could not be on locked due to software problems but then later because it was necessary to wait 24 hours after I had to contact. I don’t buy Either excuse. Changing supplier as soon as possible.

  • newhandlehun Emma (@newhandlehun) reported

    @daveirl Hmm, they kind of do though. Like look at chambers, straight out of the traps now to put it down and there’s little doubt this will be a virgin media mission now. Wind everyone up about wasting money, corruption etc usual crap.

  • CiaranRedden1 Ciaran Redden (@CiaranRedden1) reported

    @virginmedia customer service is absolutely shocking.

  • RobertS71167549 Rob Shelley (@RobertS71167549) reported

    @virginmedia Of course, Virgin's solutions ALWAYS BUT ALWAYS involve charging the customer more.

  • Sadiku1947 mo bama (@Sadiku1947) reported

    @lynneclarke79 @virginmedia In my honest opinion support team seems not interested in helping. I was hacked also and I’ve laid complaints and still nothing from them, lucky i ran into some recommendations about @utopiantechh I explained to them and they helped me get back my account

  • luana_salvator glu (@luana_salvator) reported

    @virginmedia so Im trying to fix my broadband for 5 days now and I called today and one member of your team didn’t believe I was the account holder because my voice sounds like a man… when I’m trans. It is actually disgusting. I filmed everything, thank god. It is the worst ever

  • stubarney Stu Barney (@stubarney) reported

    @virginmedia hi VM, I was expecting a large credit on my bill when your service went down from the 26th Aug until the 31st Aug. Can you explain why it is not showing and how I go about receiving it?

  • qualityshares QualityShares (@qualityshares) reported

    @mattburton72 @VMO2News @virginmedia That's correct. I don't get anywhere near the speed I'm paying for. I can't wait for this year's contract to end and move away to something cheaper. Might not be be better but at least not paying top dollar for subpar service!