Virgin Media

Virgin Media Outage Report in Narborough, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Narborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Narborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Narborough, Leicestershire, England 08/21/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Narborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Nuneaton, Coalville, Bedworth and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Phone
United KingdomLeicester Internet
United KingdomHinckley TV
United KingdomNuneaton TV
United KingdomCoalville TV
United KingdomLeicester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Narborough, England

Latest outage, problems and issue reports in Narborough and nearby locations:

  • KirstR92 Kirsty Rudd (@KirstR92) reported from Nuneaton, England

    @virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous

  • CharlesinRome Charles Collins (@CharlesinRome) reported from Leicestershire, England

    @virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago

  • Westyafcm ✌🏻 Ŵęśtŷ™⚽️🍺🎼❌ (@Westyafcm) reported from Hinckley, England

    @virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.

  • corfu1957 Paul Roberts (@corfu1957) reported from Leicestershire, England

    50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too

  • thekosfox Karl (@thekosfox) reported from Nuneaton, England

    @virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!

  • alisonllove1 Alison Love (@alisonllove1) reported from Leicestershire, England

    @McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x

  • Deborahbham Deborah Davidson 🕷 (@Deborahbham) reported from Leicestershire, England

    1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!

  • bbi787 Kevin Mc (@bbi787) reported from Hinckley, England

    @virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.

  • thekosfox Karl (@thekosfox) reported from Nuneaton, England

    @virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!

  • jonmac36 jon (@jonmac36) reported from Thurmaston, England

    @virginmedia my 3G is 100 times better than your crap WiFi

  • corfu1957 Paul Roberts (@corfu1957) reported from Leicestershire, England

    So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again

  • itslakeyyy Kieran Lake (@itslakeyyy) reported from Leicestershire, England

    @virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.

  • ashleyYNWA ashley bennett (@ashleyYNWA) reported from Leicestershire, England

    @virginmedia I was told to message my complaint on here

  • alisonllove1 Alison Love (@alisonllove1) reported from Leicestershire, England

    @simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless

  • GvaughanStephen stephenGvaughan (@GvaughanStephen) reported from Bulkington, England

    Garbage service from @virginmedia Trying to watch Virgin anywhere on my iPhone, tried 3 different browsers, all unsupported!!! Virgin nowhere would be a better description

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Domooo88 Dominic Bourn (@Domooo88) reported

    @virginmedia I got a complaint finally raised. I have spent another 3 hours on this and then I received an email saying my complaint is resolved. Noone has done ANYTHING to resolve my complaint. I could literally scream in frustration right now

  • tinaolde Tina Old (@tinaolde) reported

    Just had a HOW DID WE DO FROM VIRGIN MEDIA when I wrote WORST COMPANY EVER some how it didn’t get delivered I GUESS THE TRUTH IS NOT WHAT THEY WANT TO HEAR

  • GmkRossetti Gabriella Rossetti (@GmkRossetti) reported

    @virginmedia Yes, I had 4 phone calls to the technical team in broadband. Each time they confirmed I was eligible but told me they couldn’t do it from their end. Each time they tried to “put me through” to another department (mobile, oomph, customer services), it was a dead end.

  • steve_page12 Stephen Page (@steve_page12) reported

    @virginmedia They gave me no ref number but everyone I speak to regarding the broadband tells me there is a open complaint from abe7 weeks ago

  • chandnisembhi 🤷🏾‍♀️ (@chandnisembhi) reported

    @virginmedia the original time for a fix was friday at 4pm, it keeps getting pushed back, it's now today at 6pm

  • CharlotteePayne Charlotte Hunt (@CharlotteePayne) reported

    @virginmedia After raising our complaint, someone was supposed to call us back on Thursday evening but we still haven’t heard anything! I am appalled. #CustomerService #virginmedia

  • RodentiaMaxima Christian Walter-Goddard (@RodentiaMaxima) reported

    @virginmedia Better than the horses mouth? Ive reported the issue to you, your website says no issue which is incorrect, and you're passing the issue off elsewhere... i guess cruise liner promos are more important

  • zI4ltY6GUpw74AE bernard (@zI4ltY6GUpw74AE) reported

    I am having problems with my virgin media emails. Every time I try to go to my emails I am asked to sign in with my email address and password. Then a picture page appears where I am asked to say how many traffic lights or crossings or cycles can be seen. How can I stop this?

  • OnaliEnrico Enrico Onali (@OnaliEnrico) reported

    @virginmedia why won't your employees allow me to cancel my contract? I called them, and when I tell them I want to cancel they ask me why, and if I said I want to cancel they either tranfer me to an agent that doesn't want to do that or they hang up

  • amy_beddis Amy Beddis (@amy_beddis) reported

    @virginmedia Yes we have been told that you can’t do anything- and we will be charged £25 more per month than a new customer. It’s so frustrating- I can’t understand the logic. So we will have to cancel