Virgin Media Outage Report in Narborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Narborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Narborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Narborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Bedworth, Nuneaton and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
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| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
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| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Narborough, England
Latest outage, problems and issue reports in Narborough and nearby locations:
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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simon gready
(@sif1mad) reported
@virginmedia @Ofcom Absolutely fed up with Virgin Media. Letter of complaint sent 1 week ago, no acknowledgement. Service not even installed and I want out. Poor customer service, phone calls disconnected. Website that doesn't function correctly and long call waits. ENOUGH 😡😠
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Mathew Adam Purvis
(@mathewpurvis) reported
@virginmedia I simply asked why the Yodel issues weren't communicated to me by yourselves, it was simple enough to find out what was going on but had I not called this morning my last communication was a text telling me I would receive my order yesterday.
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Mathew Adam Purvis
(@mathewpurvis) reported
@virginmedia Yes but it will now arrive on a day where I'm at work, whereas I took yesterday off. My issue isn't the problems Yodel faced, but the only communication I received was a text telling me I would still receive my delivery despite these issues. Now I have to make new arrangements.
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moocaz
(@moo_caz) reported
@finnyilya @virginmedia Complaints to @virginmedia for doing this to us all.... not fair we need our finny fix
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Ziggy
(@zigmiester001) reported
@virginmedia Internet down, got through to an agent who cut me off...online help just as bad and kept on hold impossible to speak to a human being!!!!Internet on just, but unable due yo worst signal ever even though I pay for top bundle 1250 mps...
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Brendan McManus
(@BMcM88) reported
@virginmedia your customer service is a joke. Just spoke to the rudest person called Allan on your retention line. Very condescending asked to speak to a manager and he transferred me to India … had a complaint outstanding for months too
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C Tan
(@IamCeTan) reported
@virginmedia I was billed £40 for nothing despite the contract was cancelled. It is ongoing with my complaint outstanding.
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stacey
(@staceyaog) reported
@virginmedia So I just send it as a normal text and say I need help?
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Matthew Pencharz 🇺🇦
(@mpencharz) reported
Since cancelling @virginmedia by phone is impossible - I was in a queue for an hour - I'll be using snail mail to cancel. Meanwhile, I'll ensure the next direct debit is the last one. Suboptimal customer service
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Dave
(@DaveTheBravest) reported
@virginmedia Hi, the technician came out & “fixed” the problem.. now it isn’t working at all