Virgin Media

Virgin Media Outage Report in Narborough, Leicestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Narborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Narborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Narborough, Leicestershire, England 05/06/2025 16:35

May 06: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Narborough, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Hinckley and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Narborough, England

Latest outage, problems and issue reports in Narborough and nearby locations:

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • jakeyhill Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England

    @virginmedia why is your chat help on your website no help at all ?

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The wifi in my house is awful despite having 500mb broadband with you

  • gallagher1aaa I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England

    What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    @virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45

  • SimeonHockley Simeon Hockley (@SimeonHockley) reported from Ketteringham, England

    Something rather awful about being on hold with @virginmedia! 2 hours and counting....

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

  • timdnottingham Tim Dawson (@timdnottingham) reported from Leicestershire, England

    @virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

  • SmallPaulDJ smallpauldj (@SmallPaulDJ) reported from Leicestershire, England

    @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chalkball77 Jim White (@chalkball77) reported

    @virginmedia Now I've been cut off again, what's wrong with your company??? Is this a windup, do you intentionally annoy customer to the point where they want to throw your equipment out of the window and have nothing to do with your very poor service

  • PTPoltergeist CT (@PTPoltergeist) reported

    @virginmedia Yes. New customer deal in December, that or a 42 inch tv. £250 was due to be credited to our account but hasn't and full DD amount has taken since then.

  • TheHarryWard95 Harry Ward (@TheHarryWard95) reported

    @virginmedia Tried your SMS line, got put in an automated loop with your bot, while waiting to speak to a real person. Respect it’s not your fault TM, but it’s almost like you want to make it difficult to cancel

  • TellyheVen tv heaven (@TellyheVen) reported

    @virginmedia Okay I called back on Monday, went through the process of negotiating a downsized package only to be told they works call me back. Guess what? Still no call despite talking to someone about it yesterday. Seriously not happy now, might just as well cancel and go elsewhere

  • AlunPonting Alun Ponting ♻️ (@AlunPonting) reported

    @virginmedia Our existing contract was due to expire tomorrow New complaint logged with @Ofcom who believe VM have #slammed us Another formal complaint logged with VM Calls to CSAS & legal advice to follow next week 6 months, multiple #opportunities for VM to resolve...multiple #failures

  • JulieCu20875953 Julie Cummings (@JulieCu20875953) reported

    @virginmedia Hi sorry I’m out until about 17:00. We have a home technician booked for tomorrow but it’s not our line that’s the issue it’s a town wide outage. It was easier to agree a visit then it can be confirmed. So many local people are affected. Customer services are useless at listening

  • c0mpLeX_CsGo_ c0mpLeX (@c0mpLeX_CsGo_) reported

    @virginmedia Your own website doesn’t have a clue it’s not been on all day and it’s telling me here it should all be working Ik ur just an admin but your company’s an absolute piece of **** honestly we’ll be leaving soon anyways so see thi

  • IZKhaan Izkhan (@IZKhaan) reported

    @virginmedia, disappointed the way customers leaving Virgin are being treated.The termination process is broken, and customer retention & disconnection teams are not communicating with each other. Had to chase Virgin multiple times to ensure I am not charged extra. Frustrating.

  • TashiiRose_ Tash (@TashiiRose_) reported

    I can’t believe @virginmedia still charges you for 30 days notice when you move if they don’t supply service to the new area?? These companies are so unreasonable, why do I have to pay for something they can’t provide? It’s not my choice to cancel, there’s no option not to 🙄🙄

  • OSSJohnston Oliver Johnston (@OSSJohnston) reported

    @virginmedia Thanks for the link, I’ll use it. FWIW, I’ve spoken to another of your CS reps and apparently my account says I can’t get services from VM at my address. Odd, I’ve had VM for the past 9 years here and you’ve never missed a months billing to date so far… #Shambles