Virgin Media Outage Report in Narborough, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Narborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Narborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Narborough, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Narborough, England
Latest outage, problems and issue reports in Narborough and nearby locations:
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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Monik Patel
(@MonikP_97) reported
from
Oadby and Wigston, England
@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Alexandra Johnson
(@ASJPhotography) reported
from
Coalville, England
@virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB
(@JamesMartinTVR) reported
from
Hinckley, England
@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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michael fox
(@mjfjo) reported
@virginmedia @Ofcom Appalling service from VM in RH11 8TE for over a week. Keep telling us how complex fault but say fixed by 6pm, but next day just same. TV On Demand unuseable also. The tell us Gig1 available!! I want out!!
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Ehsan Elahi
(@EhsanElahiOne) reported
@VirginMediaIE @virginmedia I have been robbed from my bank account. Money pulled from my bank account which I never owed. Requested my bank to blacklist VirginMedia for future direct debits. VirginMedia failed to resolve the customer’s issues.
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Martin G
(@pizzapat246) reported
@virginmedia (1) I called you because I had a problem with my e mails ... Eventually you said it couldn’t be fixed and passed me onto someone who wanted to charge me to fix it ... Now my e mails are unavailable even from your site ...
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Steele
(@steeleypops) reported
@virginmedia £5.13 Billion turnover and you don't have a designated complaints department?! Customer retention and happiness is non existent.
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Tom Marks
(@T0m_Marks) reported
@virginmedia my Internet is down In north London & the service status says it is running fine. What is going on?
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Alex Ratcliffe
(@AlexandraBeetle) reported
@virginmedia Of course the status page says No Issues. Like always. And the second link is good for what? So I can see our conversation? I see it. I HAVE NO INTERNET CONNECTION. End of. Thank you.
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💀 R E E 🎃
(@rjroganwrites) reported
Trying to get through to @virginmedia customer services and been hung up on TWICE. Absolute ******* NIGHTMARE company!
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Tim Keenan
(@Tim__Keenan) reported
@virginmedia Could you check on a complaint from (15/09) reference for me... no one has been in touch at all. AF-150921-36
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Roger Williams
(@Rhw1961Roger) reported
@virginmedia @Stacey1882 This is so typical - VM wait 11 hours after you raise a question then ask if it's better now? Hoping desperately the problem has "gone away". Lost count how many times I've experienced this service level
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Craig Murray
(@CraigMurrayScot) reported
.@virginmedia my Internet is down again. It was down on Sunday 26 September too. I'm in London N6. This isn't good enough. I have work to do today!