Virgin Media outages and service status in Ashby de la Zouch, England

Problems in the last 24 hours in Ashby de la Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby de la Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashby de la Zouch, England

The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Swadlincote, Tamworth, Loughborough, Coalville, and Ashby de la Zouch.

City	Problem Type	Report Time
Burton upon Trent	Internet	11 hours ago
Swadlincote	TV	2 days ago
Tamworth	TV	6 days ago
Tamworth	Internet	8 days ago
Swadlincote	Internet	8 days ago
Tamworth	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ashby de la Zouch, England

Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:

• 
  Danny Austin (@PlasticDannyA) reported 2 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  Itza Secret (@XStatikPulse) reported 3 minutes ago from Castle Donington, England

  @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

• 
  Jonathon Riall (@jonnyriall) reported 3 minutes ago from Shepshed, England

  @virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 9 minutes ago from Narborough, England

  @virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍

• 
  Gerry White SEO geek (@dergal) reported 11 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  Mary Oliver (@Mary_C_Oliver) reported 16 minutes ago from Beeston, England

  @virginmedia Also, the number is not working

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 18 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  satyan panchal (@satyanimi) reported 27 minutes ago from Coalville, England

  @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

• 
  Fazal Rehman (@breadf2man) reported 28 minutes ago from Loughborough, England

  @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

• 
  ★Stu Mäc★ (@stumac8) reported 30 minutes ago from Glenfield, England

  @Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.

• 
  Danny Chaplin (@dannychappo) reported 36 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  Andy Picken (@andyvic7) reported 36 minutes ago from Walton upon Trent, England

  @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

• 
  Matt' (@Matt_Francis98) reported 38 minutes ago from Fazeley, England

  Virgin media are the worst internet providers there is for sure

• 
  julie marlow (@iamthemummy) reported 38 minutes ago from Ibstock, England

  @virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 44 minutes ago from Loughborough, England

  @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

• 
  Clare Watson-Spence (@Watto_Clare) reported 49 minutes ago from Coalville, England

  Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

• 
  Rob Parker (@roberto85) reported 49 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Michael Sarjeant (@sarjeantm01) reported 52 minutes ago from Burton upon Trent, England

  When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

• 
  Alexandra Johnson (@ASJPhotography) reported 58 minutes ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  🦁Michael Wyant 🦁 (@WyantWyant) reported 59 minutes ago from Atherstone, England

  @virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Callum Fludgate (@fludgate1) reported 3 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  Tom Edwards (@BBCTomEdwards) reported 6 minutes ago

  Interesting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%

• 
  A Gang Of One (@RedfieldBS) reported 15 minutes ago

  @virginmedia going on to me about a switch of my home phone that I haven't had and still did not want on my subscription for the last 25 years, just **** off will you and take it off the bill. How many text ******* messages and emails for a service no one ******* wants. **** off.

• 
  Keith A Pearson (@keithapearson) reported 16 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

• 
  Gareth (@GPRO2023) reported 16 minutes ago

  @virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!

• 
  Simon (@cleggy1966) reported 18 minutes ago

  @virginmedia And another day goes by without any internet. Try to book an engineer appointment online and get ‘internal error’ What disgraceful service.

• 
  Tam (@Tamd536) reported 19 minutes ago

  @virginmedia My in-laws have had no tv,internet or landline service since Friday as a result of a vandalism at their home address which was reported to police. An engineer attended yesterday and reconnected the main box outside their house but stated that another engineer would

• 
  😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported 19 minutes ago

  @GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!

• 
  Ste (@SteT238) reported 22 minutes ago

  @virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.

• 
  TheSpoopyGamer (@DomWarr) reported 23 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom