Virgin Media outages and service status in Ashby de la Zouch, England

Problems in the last 24 hours in Ashby de la Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby de la Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashby de la Zouch, England

The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Loughborough, Swadlincote, Tamworth, Coalville, and Ashby de la Zouch.

City	Problem Type	Report Time
Burton upon Trent	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ashby de la Zouch, England

Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:

• 
  Stuart miller-kirkpatrick (@mufcsmk) reported 16 seconds ago from Measham, England

  @virginmedia please stop ringing me, il never come back #BYEBYEBYE

• 
  Patricio R. Sanchez (@psanchezc) reported 32 seconds ago from Beeston, England

  @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

• 
  Hrafn Archer 🏹 (@ArchieRaven) reported 2 minutes ago from Dordon, England

  They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 2 minutes ago from Market Bosworth, England

  @virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.

• 
  Tim Moore (@timmo1963) reported 5 minutes ago from Ashby-de-la-Zouch, England

  @BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯

• 
  owen scrimshaw (@owen40uk) reported 12 minutes ago from Beeston, England

  @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

• 
  Fazal Rehman (@breadf2man) reported 13 minutes ago from Loughborough, England

  @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

• 
  Michael Sarjeant (@sarjeantm01) reported 16 minutes ago from Burton upon Trent, England

  When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

• 
  Andrew Markou (@Andyfoodie) reported 16 minutes ago from Tamworth District, England

  Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?

• 
  Derbydog (@derbydog1976) reported 18 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  iTz Me Yo 🌐 (@topper1973) reported 22 minutes ago from Coalville, England

  @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

• 
  Simon Banks 🦁 (@sjbanks47) reported 24 minutes ago from Tamworth District, England

  @virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.

• 
  whatsitallabout!! (@horseracingmama) reported 27 minutes ago from Burton upon Trent, England

  @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

• 
  BigYoll (@BigYoll) reported 32 minutes ago from Anstey, England

  This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection

• 
  Fazal Rehman (@breadf2man) reported 44 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  Neil else (@Neilelse1974) reported 47 minutes ago from Chellaston, England

  @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 56 minutes ago from Loughborough, England

  @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

• 
  Alexandra Johnson (@ASJPhotography) reported 57 minutes ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  Chris Myers (@chrismyers66) reported 57 minutes ago from Coalville, England

  @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

• 
  Alex Tipler (@alextiplerfilm) reported 58 minutes ago from Coalville, England

  @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Harris (@BingoBertie) reported 6 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  Carl swift (@Darry0012) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  🐺 (@stefan655) reported 10 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Darren Hayes (@darrenhayes1973) reported 13 minutes ago

  @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 13 minutes ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.

• 
  Danny Morris (@danny_9_morris) reported 14 minutes ago

  @virginmedia Still intermittent, the app says no issues but clearly something is wrong

• 
  Mollipod ✨ twitch streamer 💜 (@mollipod) reported 16 minutes ago

  @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!

• 
  Louise Ford (@pixiepoppett) reported 19 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?

• 
  Chris (@ChrisLew300) reported 19 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

• 
  Tanisha Smith (@Tanisha_Molly) reported 19 minutes ago

  @virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀