Virgin Media Outage Report in Ashby de la Zouch, Leicestershire, England
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The latest reports from users having issues in Ashby de la Zouch come from postal codes LE65.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashby de la Zouch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby de la Zouch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ashby de la Zouch, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Ashby de la Zouch, Tamworth, Burton upon Trent, Swadlincote and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ashby de la Zouch |
Internet | |
| Tamworth |
Internet | |
| Burton upon Trent |
Internet | |
| Tamworth |
Wi-fi | |
| Tamworth |
Internet | |
| Burton upon Trent |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Ashby de la Zouch, England
Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@virginmedia have we got a problem in LE65 2PP
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Mark - my words 😂😂
(@MJB_thats_all) reported
from
Loughborough, England
@jhandford11 @virginmedia Yep, had the same issues bud. Useless. Hence I left them.
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
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Zoë Young 💁🏼♀️
(@ZoeYoungUK) reported
from
Loughborough, England
@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Agius
(@Lagius09) reported
@virginmedia Honestly the worst service I’ve ever had, when all I asked was for something simple to happen. You then don’t do it, and don’t refund me for something g u forgot to do. And just keep telling me to call and ask again! What’s the point
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Andy R
(@AndyinPoole) reported
@virginmedia The problem was your operator added Homework’s to my package without telling me or getting my permission. It’s been sorted now. Thanks.
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Alicia Benjamin
(@xxabenjaminxx) reported
@virginmedia internet down any information?
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whatsthisthen
(@olive1984) reported
@virginmedia How have you not sent any updates since this? Your service is not good enough. Thousands of people won’t have been able to work today and it’s your fault.
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ComPete
(@pcampbell162) reported
@virginmedia Good afternoon. I'm a customer that is now out of contract . Rang this morning and told 1gb is 80euros per month and 500mb is 70 euros per month . I've with virgin for many years and think charging not giving a new contract is a not on . Look forward to response
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Dougie Poole-Reid 🏳️🌈
(@dcr_1999) reported
Amazing response from @virginmedia to a complaint sent in yesterday regarding the intermittent outages yesterday. "We have reviewed your account and we do not find any issues in the area that could be affecting your services." Absolute joke of a response
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Albert
(@SgtAlbert69) reported
Worse thing about Virgin Media is their customer services. No-one speaks English.... #virginmedia
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Derek Williams
(@djwpilgrim) reported
@LeePartridge16 @virginmedia @SkyGroup Ring up and Cancel,don't budge and then go on line and sign up as a new customer
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Hey
(@InTheNet2022) reported
@virginmedia Need help with a payment problem and cant find live chat on the website.
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Ria
(@Ria2109) reported
I had paused my children's devices two days ago @virginmedia and my hub is still not connecting to the virgin media connect app. Please sort out your services, it's CRAP!!!!