Virgin Media

Virgin Media Outage Report in Ashby de la Zouch, Leicestershire, England

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The latest reports from users having issues in Ashby de la Zouch come from postal codes LE65.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashby de la Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby de la Zouch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ashby de la Zouch, Leicestershire, England 12/29/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ashby de la Zouch, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Ashby de la Zouch, Tamworth, Burton upon Trent, Swadlincote and Loughborough.

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City Problem Type Report Time
United KingdomAshby de la Zouch Internet
United KingdomTamworth Internet
United KingdomBurton upon Trent Internet
United KingdomTamworth Wi-fi
United KingdomTamworth Internet
United KingdomBurton upon Trent Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Ashby de la Zouch, England

Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • Mary_C_Oliver Mary Oliver (@Mary_C_Oliver) reported from Beeston, England

    @virginmedia Also, the number is not working

  • gupe1979 Guy Peacock (@gupe1979) reported from Tamworth District, England

    @KiaNFFC A few of my colleagues at work has been struggling all week with Virgin Media so sounds like there is a few issues still

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • andyvic7 Andy Picken (@andyvic7) reported from Walton upon Trent, England

    @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • jdelectrical82 Jim Davies (@jdelectrical82) reported from Tamworth District, England

    @saley1984 @virginmedia Only hear people moan about virgin mate! Go sky, never had a problem 👍🏻

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.

  • Mark_Northall Mark Northall (@Mark_Northall) reported from Tamworth District, England

    @virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • samishaque Sameena Ishaque (@samishaque) reported

    @virginmedia need to cancel an engineers visit. It's not coming on on my appts online. I've tried to call but spent 45 mintues fruitlessly wating for someone to answer

  • _RhysThorne Rhys (@_RhysThorne) reported from London, England

    @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

  • taxidamien Damien (@taxidamien) reported

    @VirginMediaIE I want to leave Virgin Media but they will not speak to me so I suppose the best way is to just not pay the bill. All I wanted was to speak to someone in the "so called" customer loyalty team but after several weeks of trying I've given up and moving to Sky . Pity

  • soundradar Adam Streames (@soundradar) reported

    @virginmedia Just that there is an issue (again!) and it should be fixed by 9.00 (which is is not!).

  • _RhysThorne Rhys (@_RhysThorne) reported

    @virginmedia It says no issues but there’s no internet here

  • JojoFucksticks Jojo Jollene Josephine the third (@JojoFucksticks) reported

    @virginmedia No.. im not paying £125 a month to ask the general public to fix my problem. I pay for a service

  • notyetfreud notyetfreud (@notyetfreud) reported

    @virginmedia I have trying to contact customer service for 2 days. It isn’t fair to wait for hours to contact with someone! I’d like to talk with an expert please.

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • wshiells willie shiells (@wshiells) reported from Edinburgh, Scotland

    @virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks

  • Calvert_Comics Calvert with a C (@Calvert_Comics) reported

    @_helloromero @virginmedia Good luck getting help. Will take them weeks to get someone out to you