Virgin Media Outage Report in Fazeley, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fazeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fazeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Fazeley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Nuneaton, Walsall, West Bromwich, Sutton Coldfield, Burntwood and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
||
| Nuneaton |
Wi-fi | |
| Walsall |
||
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fazeley, England
Latest outage, problems and issue reports in Fazeley and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@PatchworkBoyPW @virginmedia They wont have a clue. I had issues for about 6 months and I was constantly trying to sort it out. Engineers are great but the "customer service" team are based in India and have no customer service skills 🤙
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia internet down again, youd think I'd be used to this by now 🤣 always an excuse and never get anything back for the lack of usage. I'm barely in the house using it so dread to think how many times it goes down when I'm not in potentially using it 🤙
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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w
(@bigwillystyle81) reported
@virginmedia I have been on hold for over an hour as still never received a call back yesterday! Can someone contact me rather than me trying to contact virgin as it’s an absolute joke @BBCWatchdog something needs done with this company!
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Kris Foster
(@KrisFoster1) reported
I’d like to congratulate @virginmedia for improving their broadband service during the working day and making it worse, I now have no internet at all. This is going on until 12:10 when I am meant to be working from home 👏👍 The service was fine, improve it out of working hours!
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JJ
(@JJLeeds_) reported
@virginmedia The wifi isn’t working on some devices, but is on others... My PS5 and Amazon firestick are fine, but all of our phones (on different providers) have all of a sudden stopped working... They will work about 25% of the time, and the speeds of our internet is up and down.
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Mumof2
(@Mumof218) reported
@virginmedia I called them yesterday. I have called, texted and sent tweets to you. VM has not replied to any of my communications to resolve my complaint.
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james blair
(@biddabidda) reported
@virginmedia Since Friday 19/3 every evening at 9pm every device that's connected to WiFi just disconnects and it's then unable to reconnect for longer than about 2 mins for the rest of the night. How much longer will these "network updates" be going on for, as we are unable to use the net
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Zexo
(@Zexo1x) reported
@YahksFN virgin media is **** just upgrade to 200mbps or 500
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Oh my god!! This is the problem..you always go with the script..there is not a problem with my wifi, or hub, etc. This is a problem with your network and I’m just sick of it, everytime you go with the script, I’ve done all the checks..your network is completely down
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Bez
(@Bracknellbez) reported
@virginmedia Your rubbish install, cut me off twice this morning so poor
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia What about F008189623? Why is this not showing on the service status page?
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Adam
(@TwiggyJrr) reported
@virginmedia @virginhelp I phoned up a month back and i was on hold longer than i could be due to work, I also did contact them and they said they would book a phonecall with a technician and I never received one