Virgin Media

Virgin Media Outage Report in Fazeley, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fazeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fazeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fazeley, Staffordshire, England 05/29/2025 23:00

May 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fazeley, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Tamworth, Swadlincote, West Bromwich, Walsall, Atherstone, Nuneaton, Burntwood, Lichfield and Norton Canes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomSutton Coldfield Phone
United KingdomBirmingham Internet
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fazeley, England

Latest outage, problems and issue reports in Fazeley and nearby locations:

  • MeganAimee12 Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!

  • MeganAimee12 Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.

  • BarneyUoB Barney Scholefield 🌈 💙 (@BarneyUoB) reported from Birmingham, England

    .@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved

  • saneorinsane Jason Timmins (@saneorinsane) reported from Brownhills, England

    @virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    Hi @virginmedia do you know of a outage in Nuneaton and when it may possibly be fixed? Many thanks.

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!

  • adiDev0 adi (@adiDev0) reported from West Bromwich, England

    @virginmedia Just to update, the engineer has never come

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    @virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45

  • Jacksweatherch1 Jacksweatherchannel! (@Jacksweatherch1) reported from Nuneaton, England

    @virginmedia I am unable to sign in at this time. Do you know of any faults or a time fix for a fault that may be affecting the network?

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need

  • loulabelle46 𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @virginmedia What is the best number to call to cancel please as after 98m on the phone Saturday I cancelled and now you have sent me a new installation date which I do not want!

  • PatrickBarnes17 Patrick Barnes (@PatrickBarnes17) reported from Birmingham, England

    @virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!

  • GriffPlays Griff (@GriffPlays) reported from Birmingham, England

    @DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀

  • RichieZuLuBatch Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @virginmedia I want it for free it’s not my fault I pay for a service £36 already

  • MeganAimee12 Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DaintyDigital Meg Hall (@DaintyDigital) reported

    @virginmedia your customer service phone number seems to be down. How can I speak with someone today?

  • MrJamieJamal JAMIE JAMAL (@MrJamieJamal) reported

    @MNEK @virginmedia I have problems with Virgin all the time, i would reccomend goimg elsewhere!

  • BittermanAndy Andy Patrick (@BittermanAndy) reported

    @virginmedia The ones that get to the end and just say "still got a problem with your TV? click here" and send me right back to the beginning without fixing anything? YES, I've been through those. THAT'S WHY I'M TRYING TO CONTACT YOU.

  • LJBush Lorraine Jean Bush (@LJBush) reported

    @virginmedia When is the sl3 area actually going to be working, my son streams online, paying you for ultra fast but never getting even enough to ever stream. When are permanently fixing your product

  • mkrupowicz Marcin Krupowicz (@mkrupowicz) reported

    @virginmedia Yeah, chat isn't available, by phone I keep waiting for ages, wasting hours already on the same issue. Seriously disappointed by customer support.

  • LJBush Lorraine Jean Bush (@LJBush) reported

    @virginmedia Everyday since monday Monday it's been saying by 6pm now it's yet another Monday and still not fixed. Why dies it keep breaking? You seem to fix it for a couple of weeks then it's broken down again so why is that ?

  • AHimiceva Aleksandra Himiceva (@AHimiceva) reported

    @virginmedia The solution noted is - education given. I am educated enough, network outages is your issue

  • Mc6re9or Chris McGregor (@Mc6re9or) reported

    @virginmedia now 3 days with constant loss of connection on my broadband sat/sun and now today...I’m paying for a service that I am not receiving so what happens here, I have online schooling for my daughter to do aswell as some work related things

  • hippandnew Corene HippNew (@hippandnew) reported

    @OllieThew @virginmedia @Ofcom Awful

  • guyhami20165927 guy.hamilton (@guyhami20165927) reported

    @virginmedia Absolute nightmare. Wish I’d never switched to Virgin broadband. On hold for over an hour again to customer services. Definitely canceling