Virgin Media outages and service status in Fazeley, England

Problems in the last 24 hours in Fazeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fazeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fazeley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Tamworth, Burntwood, West Bromwich, Sutton Coldfield, Lichfield, and Nuneaton.

City	Problem Type	Report Time
Birmingham	Wi-fi	13 hours ago
Birmingham	Internet	15 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Total Blackout	1 day ago
Birmingham	E-mail	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fazeley, England

Latest outage, problems and issue reports in Fazeley and nearby locations:

• 
  Steve Whittington (@stevewhittbrum) reported 1 second ago from Birmingham, England

  @virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 6 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Ronnie Harris (@redron1975) reported 7 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Brian Cape (@BrianMCape) reported 8 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Gordé 🦩 (@ReissOmari) reported 9 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 10 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Pretentious Opinions (@OpiniatedOne1) reported 13 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Andraay Leung (@Andraay) reported 16 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  jen (@jenkin99) reported 19 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Curtis Thomas (@curtis_thomas97) reported 25 minutes ago from Nuneaton, England

  @virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 27 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.

• 
  Kiel (@k1El_w) reported 32 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Clare (@meclareyb) reported 38 minutes ago from Birmingham, England

  Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

• 
  ch Saqib (@saqibsvideos) reported 40 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Evan Davis (@EvanD) reported 41 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Stephen Bennett (@Stephen12857059) reported 45 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 51 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Colin Hunt (@HuntColin58) reported 53 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Garry (@paragaz) reported 57 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 59 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  It's Ahmad (@AhmadX_Official) reported 2 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  FoundNemo (@NemoH666266) reported 3 minutes ago

  I'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work

• 
  Evasive (@tcevasive) reported 7 minutes ago

  @ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin

• 
  Paul (@paul_gibbo921) reported 11 minutes ago

  @virginmedia @Bomber19631 Been really bad as of late can’t wait to leave

• 
  Dan Kitwood (@dkitwood) reported 11 minutes ago

  @virginmedia @virginmedia Shall I start posting screengrabs of the conversation I had with your customer service representative on here? Or are you going to reply?

• 
  Neo ✨ (@NeoRobins) reported 13 minutes ago

  @virginmedia are abysmal. After harassing us for weeks by knocking at the door we decided to switch to them. Only to be left without wifi for almost an entire month. And customer service keeps making empty promises, telling us that it’ll be installed the next day.

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 13 minutes ago

  @virginmedia Today it went at just before 11:00 whilst I was trying to complete probate online. After service check said no issues, then fault with kit, it settled on intermittent issue in your area. 3/?

• 
  Alex DM || ⭐ || (@Xoman08) reported 14 minutes ago

  @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

• 
  walter dickson (@happy_cruiser) reported 16 minutes ago

  @Apple apples latest update blocks my virgin media account The sign in just keeps spinning round It’s not virgin media as I can access my account on my Ap top the Apple email app has not accepted the account pass word since the introduction of iOS 26 it keeps asking for it

• 
  Tom (@tommoyiddo) reported 23 minutes ago

  @JKloppsKop @PolitlcsUK Virgin Media isnt a subscription service. Its a telecommunications service. You get 14 days from when you sign up to their services by phone or online already.