Virgin Media Outage Report in Sheldon, City and Borough of Birmingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheldon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheldon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sheldon, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, West Bromwich, Solihull, Redditch, Oldbury, Nuneaton, Sutton Coldfield, Walsall, Warwick, Royal Leamington Spa, Atherstone and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sheldon, England
Latest outage, problems and issue reports in Sheldon and nearby locations:
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Jot Shoker
(@jot_shoker) reported
from
West Bromwich, England
I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Neil Simpson
(@nippa77) reported
from
Headless Cross, England
@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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IAACCTV Limited
(@iaacctvuk) reported
from
West Bromwich, England
@virginmedia broadband down again from Virginmedia Common theme these days
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Phil Queenan
(@philq001) reported
from
Birmingham, England
@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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Stephen Blyth
(@steveblyth) reported
from
Stockingford, England
Yep. Down twice in one day. @virginmedia
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Stu
(@stuartc87) reported
from
Coventry, England
@JLDawson1989 @virginmedia For the purpose of a better service as well. Joke
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Stephen Blyth
(@steveblyth) reported
from
Stockingford, England
I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Neil Simpson
(@nippa77) reported
from
Coventry, England
@virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NiKA TORi
(@nikamusik) reported
@virginmedia I appreciate ur polite template-reply. Yet the fix date moved once again (9 days!) We need 2 know what exactly happened & what r u doing in great detail to fix it. I’ve lost a major contract due to this disruption & I’m not alone experienced loss of earnings. GET IT TOGETHER, pls
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John Summers MBCS
(@jsummers71) reported
@virginmedia Not a 3rd party influence if I can't reach the DNS IP addresses! Same behaviour in modem mode or router mode, if I specify any of those 3rd party DNS servers (which I would normally use) then name resolution stops. They're working outside of V.M.
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Donna Rae
(@DonnaXRae) reported
@virginmedia for the 3rd time in a row my new contract extension has been applied wrongly to our account. Despite speaking to your advisor and being assured it would be fixed! Your customer journey is shockingly bad, try to self serve and it’s failed 🤬
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Ann West
(@AnnWest84) reported
@virginmedia Yes, the same as the app - estimated fix is tomorrow?! I wfh so that's going cause me a huge problem
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Stephanie Briggs
(@stefbriggs_1) reported
@virginmedia My elderly mother's monthly bill. Price has gone up so much. She has Internet, basic TV channels & phone line and her monthly bill is nearly £90. She is really considering cancelling her TV service.
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Pete Collins
(@PeteCollins0000) reported
@virginmedia you must have without a shadow of doubt the worst customer service ever. I challenge anyone to prove me wrong. Takes forever to get through then the operator doesn’t listen to anything you say or can’t understand you. Come back sky all is forgiven
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Wayne Herzberg
(@Blue_tattoo) reported
@virginmedia ... Tonight isn't a problem but Monday morning IS... My Partner works from home and Needs the Gigabyte internet to fullfil her Job!!! We've already had an engineer out 3 days ago...
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steve
(@brox77) reported
@virginmedia why the hell did I decide to sign up to this **** broadband provider it’s bloody ridiculous poor service and no way to access decent support 🤬
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NiKA TORi
(@nikamusik) reported
@virginmedia Broadband Down for 8 days, due to the area outage, fix time keeps moving. Shocking customer service. Next steps, please, guys?
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Ed Tarleton
(@edtarleton) reported
@MartinezPanedaE @virginmedia Oh that’s not good! It aligns with reported Virgin Media IT outages, Downdetector is indicating recurring system problems. It sounds like their IT ticketing system is overwhelmed! Hopefully you can switch providers.