Virgin Media Outage Report in Sheldon, City and Borough of Birmingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheldon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheldon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sheldon, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Redditch, Birmingham, Kenilworth, Sutton Coldfield, Nuneaton, West Bromwich, Willenhall, Warwick, Walsall, Coventry, Wednesbury, Solihull, Halesowen and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Oldbury |
Internet | |
| Redditch |
TV | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheldon, England
Latest outage, problems and issue reports in Sheldon and nearby locations:
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David Ian Harris
(@davidiharris) reported
from
Birmingham, England
@virginmedia who can I speak to about your shambolic customer service!!!??? 💩
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blaster66
(@blaster1966) reported
from
West Bromwich, England
@virginmedia All OK now but didn't have any service for 12 hours
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Hrafn Archer 🏹
(@ArchieRaven) reported
from
Dordon, England
They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.
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Lacie_Adams
(@Lacie_Adams1) reported
from
West Bromwich, England
Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia Hi there Can you confirm there is a technical issue your end with the audio description permanently on despite following instructions to switch off when recording from ITV. Found several tweets about the same issue?
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Dan Lympany
(@DanLympany) reported
from
Coventry, England
@virginmedia No there isn't. You guys can't help me? Who can help me then?
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.
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Jonathan Ward
(@jaward916) reported
from
West Bromwich, England
@virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!
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Adam
(@brumadam) reported
from
Birmingham, England
@virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Nokia 2.3 isn't on the drop-down box
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!
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Coral Musgrave 🇪🇺🇬🇧🇳🇴
(@travellingcoral) reported
from
West Bromwich, England
@ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse
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Jonathan Ward
(@jaward916) reported
from
West Bromwich, England
@virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tilly's Mum
(@lawes7878) reported
@virginmedia Ive been here before with Virgin, 3 routers replaced last year, told you use reconditioned equipment. I expect better than broadband going down two days in a row
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Simon Roe
(@siroe31) reported
@graham_hamlyn @virginmedia You can’t leave because you can never get to speak to them.
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simon wwfc checketts
(@simonchecketts1) reported
@virginmedia hi I've got 2 boxes in my house but 1 is a big old TiVo box would it cost me to upgrade it to a V6 as it's slow n takes ages to load up
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Waaves~~
(@Tmsmoran) reported
very nice and helpful lady from the philipines @virginmedia who i spoke with about my broadband problems early on - it might the browser i was using, so ive changed it, see how it goes.
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Ray Lawlor
(@TinPotRay) reported
@virginmedia The advice is terrible. Firstly passwords with a mixture of upper/lowercase etc are NOT STRONGER. The length of the password is it’s strength. Also you recommend using password manager... password managers facilitate longer passwords. I was using 1Password when I got your error.
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kraughl
(@kraughl) reported
@virginmedia Internet down again. Worst servuce
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NMD DetrimentKoi™
(@DetrimentKoi) reported
yet another day of stream going down hill due to @virginmedia seriously getting sick of this now , contract ends in a month and i know i wont be renewing it
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Simon Roe
(@siroe31) reported
@LaurenDavey24 @graham_hamlyn @virginmedia Never dealt with Talk Talk but no way can they be worse than Virgin. Great and efficient at putting prices up in these challenging times. But they are not available to deal with issues or questions.
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Shane #mufc
(@shanedub24) reported
@flossybball @virginmedia If I actually had an option on my tv to delete a station thats on channel that would be gone a long time ago ..my god what a crap channel. But if you love the chase tipping point catchphrase and fecking Lilly bloody savage with dogs by all means keep it 😫
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catsrock
(@wealllovepud) reported
@L_Judd92 @virginmedia 100% agree with that! I've knocked my head against a wall trying to deal with @virginmedia for a long time. When it works it's great, but when there's a problem, never their fault. Eventually they'll agree it's a router problem but to get to that point is painful.