Virgin Media Outage Report in Walsall Wood, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Walsall Wood, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley, Wolverhampton, West Bromwich, Wednesbury, Burntwood, Bilston, Tamworth, Lichfield, Smethwick, Cannock, Willenhall and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Walsall Wood, England
Latest outage, problems and issue reports in Walsall Wood and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Made a complaint to @virginmedia 10 days ago via their online service with a 7 day anticipated response time and yet have heard nothing since the acknowledgement of my complaint. This basically sums up my experience over the past year of ineffective response to our issues.
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Simon Pugh
(@simonpunch) reported
from
Wolverhampton, England
@virginmedia just had the call ended by your overseas call centre not the greatest service in the world!!
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
@virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband
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Andrew Anthony
(@andrewanthony83) reported
from
Codsall, England
@SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
@virginmedia Just had a look at what you've sent, you lot are a real joke, you screw up and then push customer to do all the work and hope they give up, I surggest you find another job far as possible form customers,
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong The irony here is 3 random words can be broken in as little as 40 seconds, maximum 50 minutes. A 10 character random password, by comparison, would take 7 weeks with the same hardware.
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong I didn't say it was perfectly fine... but it's certainly possible to pick a secure 10 character PW within those constraints. I was a VM customer for 2 decades... I can't recall ever losing sleep over this.
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.
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jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving
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Kerri
(@WestonKerri) reported
from
Birmingham, England
@virginmedia absolute joke !! worst customer service provided ! #whybother
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)
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Daniel Sturley
(@ikonic_exposure) reported
from
Birmingham, England
@virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}
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Darran Attwell
(@DarranAttwell) reported
from
Dudley, England
@virginmedia can someone help me with a bill... I’ve been charged twice for the same bill both times overcharged. And I’m struggling over the phone.. can someone please DM me please
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning
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Paul Jenkins
(@xpjxuk) reported
from
Walsall Wood, England
@virginmedia been hounded with call for 2 weeks finally answer to be offered disgusting customer service and when I ask about the offer on the Martin Lewis website told can’t have it please call me or I will be leaving and going to sky
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong You're right, it's not good enough... but it's not insecure either. I debunked 3 random words years ago. Now *that* is poor advice.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@CapnKink @virginmedia They don’t even respond when you complain. I haven’t got the patience to keep phoning to get a temporary fix. Just gotta decide which service to switch to and they’re gone.
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
@virginmedia I don't think much will happen given virgin's track record but on the plus side you've given lots of material for my delegates on next Saturdays Customer Service module.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A.Poole
(@Blacksheep1032) reported
All services down on Virgin Media Are you aware the power has been out all day and you may need to do a reboot on your network
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GP
(@geepieri) reported
@virginmedia My wired devices seem fine. I did suggest to the CS guys if it could be a problem with the router but they dismissed this. The last this they told me was that they found an issue in my area so to wait for 24hr. This doesn’t explain problems over the past month.
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OfficalJatman
(@Officaljatman) reported
@virginmedia I mean we have had no broadband connection the whole days. No DNS resolution, no external ping to Google. No signal.
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Kerry Toyne
(@kez261179) reported
@virginmedia I am absolutely tired and fed up of having to contact you every single month as my bill hasn’t been correct since day 1! I have wasted at least 5 hours of my time trying to get it resolved going forward. Absolutely awful customer services.
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Dan Clarke
(@danstagger) reported
Leaving @virginmedia is a kafkaesque nightmare seemingly designed to make you lose the will to live and not leave, or pay for as long as possible. Appalling customer service!
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GP
(@geepieri) reported
@virginmedia Yes it’s says there is but, like I said, I’ve had problems for a month now. I’ll wait another day and see. Also how do I complain about the customer service agent who was very uncooperative and left me on the phone for 40mins waiting before I realised she hung up on me?
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Jan Stannard
(@janstannard) reported
@virginmedia The instruction wasn’t to send as a signed-for letter. We find the post generally to be highly reliable. When one sends a letter to a corporate address, one assumes that normal postal service is adequate. We can email you a copy easily enough.
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Langley Gamning
(@LanglinGaming) reported
@virginmedia "Looks like you're having trouble connecting to the Hub!"
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killkiity
(@killkiity) reported
@virginmedia ur wifi is very unreliable for most of the UK , idk if that’s something you’re able to fix 🙁
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Andy Martin
(@fpl_tactician) reported
@FPLMate Virgin Media? Mines been awful today.