Virgin Media Outage Report in Walsall Wood, Walsall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walsall Wood, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Willenhall, Brierley Hill, West Bromwich, Walsall, Dudley, Burntwood, Tamworth, Lichfield, Wednesbury, Sutton Coldfield, Wolverhampton, Halesowen and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall Wood, England
Latest outage, problems and issue reports in Walsall Wood and nearby locations:
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Georgia
(@georgiarec28) reported
from
Dudley, England
@virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!
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JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Fubz
(@Fubz21) reported
from
Dudley, England
You literally can't make this up. Working from home today and @virginmedia goes down again. Jinxed, every time I have important work to do from home the net drops. I would phone customer service but I know from past enquires they are completely useless.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Ant Davies
(@antdwolves) reported
from
Wolverhampton, England
@CliffHague @virginmedia If you have not already ring to disconnect then tell retentions you need 2nd line support. They should be in Scotland or North East and really know their stuff I have Virgin but use gmail as a preferred option Good Luck!
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
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Call Me Jim
(@CallMeJim3) reported
from
Dudley, England
@virginmedia what is wrong with your system. Three times today we have lost service. Is your infrastructure antiquated or your engineers usless.
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Songbirdeee 🦁
(@songbirdeee) reported
from
Tamworth District, England
So #VirginMedia I report a fault this morning, you say repaired by 6pm. 7pm I called as still not working despite txt/email says fixed. 50 mins of listening to music then, "the other person has cleared" Really don't like being lied to. Not good enough, valued customer, my arse!
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Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TR
(@TMR_Toby) reported
@virginmedia Your website is giving lots of ‘400’ page not found errors. I used the chat bot the other day.
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Geoff A
(@geoffaitken01) reported
@jayrayner1 @virginmedia The problem must be serious and hard to fix. I have no connection to Virgin media at all, but in the world we live in today, with everything going on, this really is a 21c problem.
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Dale Watts
(@Extinguisherman) reported
@virginmedia Yes, even went through the ombudsman, from my own mistake o should of kept a log of outages and in which areas it was happening. I have done that for 7 weeks since, forwarded to o2 and was ignored!my local mast again reports ‘not working as it should’…….
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Teddy
(@Teddov) reported
@virginmedia are you having problems in Bares right now?
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Sohail Ratansi
(@abstractNurban) reported
@virginmedia services down ha5 area any idea of when we are going to have an eta?
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Robin 💛💙
(@_rob_p_) reported
@jackmoxley @jayrayner1 @virginmedia Community fibre came to our area recently and was great to ditch BT. Such a relief after months of pain of dealing with them. And them constantly blaming openreach but never any useful info
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LouiseWPA
(@LouWhiteheadPA) reported
@virginmedia Just called that number and FYI it is giving conflicting information - that number says no service issues in my area, but your website says there ARE planned service issues in my area and they will be fixed by 3pm today. We still have no internet.
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neha sood
(@neha_zae) reported
@virginmedia @Virgin @virginmedia Broadband not working Help Cant work from home Ireland , dublin
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Ella Richardson
(@EllaRic25687258) reported
@virginmedia very bad connection in Herne hill area and has been terrible for about a week now. Trying to work from home is impossible. Any update?
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The Bostonian
(@Bostonian7119) reported
@virginmedia My internet connection is working fine, it's just the phone, which has the problem.