Virgin Media Outage Report in Walsall Wood, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walsall Wood, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Halesowen, Oldbury, Tamworth, Walsall, West Bromwich, Sutton Coldfield, Bilston, Stourbridge, Wolverhampton, Willenhall, Brierley Hill, Dudley, Burntwood and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Halesowen |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall Wood, England
Latest outage, problems and issue reports in Walsall Wood and nearby locations:
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia I want it for free it’s not my fault I pay for a service £36 already
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off
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Stu
(@matchstickman74) reported
from
Wednesfield, England
@virginmedia Yes checked, problem in my area, estimating fix time 4pm
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Stu
(@matchstickman74) reported
from
Wednesfield, England
Its derby day and virgin media is down in my area f#$k#$g typical. Estimated fix time 4 bloody pm 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
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Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
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Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RanaLee
(@RanaLee777) reported
@BenGaynor2 @virginmedia It would be your biggest regret to join virginmedia. 17th day of unusable internet all over UK and the only think they talk about is Ed Sheeran concerts. They are very poor in service and customer support, many are trying to leave right now.
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Emily
(@digitalemilyy) reported
@virginmedia They are just told each time that it’ll be fixed by X time, which it never is, and that engineers are working on it, but they rarely see them out there. The entire street is experiencing the same I believe. It’s SP27
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moon_bear
(@_Moon__bear_) reported
@Oxfordwolf @virginmedia There was a story from Martin Lewis money saving expert that virgin had increased their prices above what other companies have. We are moving as our router is utter crap, can’t use it other than in the front room. They called constantly date we cancelled offering a better deal
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxford District, England
@virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?
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⧖ #TransRightsNOW ⧖🌐💚 ⚫
(@cgiAlexis) reported
@virginmedia I ain't reading all that Glad for you Or commiserations In reality what you did is operate a comfortable cartel with other telcos where you don't offer high speed internet on each others patches You talk about upgrading *your* network but the UK taxpayer bails out T3 constantly
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moon_bear
(@_Moon__bear_) reported
@virginmedia And this complaint will pay for the hours of worked I’ve missed? I can’t find my account number and your phone system won’t let me pass without it. All I can say is thank God’s we are not staying with you.
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***** ******
(@pebbs_uk) reported
@virginmedia It was not my choice, I simply wanted a comparable offer to what i could have gotten as a new customer at virgin. It was your staff who just could not be arsed to talk to people and just off to the queue with them.
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Hamza M. De Barros
(@VegetaSr87) reported
@virginmedia @vmbusinesshelp Swear down feels like virgin media and virgin media business are two lil kids that have communication problems. One tell me send the kit set back the other one say nah keep it man what I do keep it send it.
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gje
(@67_gooner) reported
@virginmedia morning. One week and u still can’t fix the issue with TV in north London. If u can’t fix it then will switch now. Because this not acceptable
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***** ******
(@pebbs_uk) reported
@virginmedia Well the package did not have a one time introductory offer "Volt M250 Fibre Broadband £29.99" Nor does the 500mb for £30 from vodafone. Why would i pay 34 for £350 and £8 for a sim from virgin? but their response was the very same as yours 20 or so year customer, thanks bro.