Virgin Media Outage Report in Walsall Wood, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Walsall Wood, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Burntwood, Oldbury, Brierley Hill, Wednesbury, Walsall, Willenhall, Dudley, Kingswinford, Tamworth, Smethwick, Sutton Coldfield and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall Wood, England
Latest outage, problems and issue reports in Walsall Wood and nearby locations:
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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jade💓
(@jadedurnallx) reported
from
Birmingham, England
@virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...
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Paul Simmons
(@PaulSimmons66) reported
from
Birmingham, England
@virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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loc
(@LEE__83_) reported
from
Wednesfield, England
Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?
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dpaudio
(@dpaudioUK) reported
from
Birmingham, England
Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.
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Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡
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Mark Shilton
(@MShilton1880) reported
from
Tamworth District, England
@virginmedia have been trying to call customer service today only to be cut off twice after a hour on hold. Absolutely disgraceful, need to speak to someone not try online any chance of a call back please?
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Colin Joyce
(@beast_gbgolfer) reported
from
Birmingham, England
@virginmedia Doesn’t work says account question is wrong so can’t change password and can’t access account think it’s hacked 1 hr waiting on phone your service is poor
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!
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loc
(@LEE__83_) reported
from
Wednesfield, England
@virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel
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Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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marie kee
(@mazzy2501) reported
@virginmedia hi virgin where is my engineer you promised to fix outside box you said 48hrs it's been a week
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
@virginmedia And if it is serviceable then you have a customer - win/win for you!
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
@virginmedia Although I’m pretty sure that it’s an error as it’s clearly directly outside, so would like to find some way to sort this out! (Also pretty sure you’d like a customer too)
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Azza
(@trophyeyes_1989) reported
OMG my freaking @virginmedia WiFi has dropped out THREE times in the last 30 minutes! WTF! Why am I paying for this??
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RIIRI 🏳️🌈 Patiently waiting for Endwalker
(@riirichan) reported
Literally gonna do a back flip and like drop kick Virgin Media in the face tbh They tried to make us pay money last year after we cancelled the normal internet line (switched to business) and someone didn’t do their job properly and actually cancel it
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Andrew Marshall
(@AndrewM391) reported
@virginmedia @O2 Oh dear, not allowed to cancel my subscription. Met by rude customer service staff. I wonder what trading standards would make of it
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megan
(@MeganJuliaaa_) reported
@virginmedia so I wouldn’t even get compensated for anything then if i wanted to cancel you’d make ME PAY up to £240 for something that wasn’t even my fault because your service is awful
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Colin Dardis (Rancid Idols Productions)
(@purelypoetry) reported
@virginmedia I am already a customer, trying to register online account.
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megan
(@MeganJuliaaa_) reported
another day where i won’t be able to use anything on my virgin media package because it’s finally been updated to say it’s down till 10:05 tonight, what a joke that this happens so frequently now
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Ewan Birney
(@ewanbirney) reported
Ugh. North London Virgin Media Broadband has the worse sort of fault - bouncing up and down like a yoyo with frequency of seconds. I wish they gave some more technical info on the "its down" page.