Virgin Media

Virgin Media Outage Report in Walsall Wood, Walsall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walsall Wood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walsall Wood, Walsall, England 08/11/2025 01:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walsall Wood, Walsall, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Stourbridge, Wolverhampton, Tamworth, Walsall, West Bromwich, Cradley Heath, Rugeley, Sutton Coldfield, Oldbury, Brierley Hill, Burntwood, Lichfield and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham TV
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomDudley Internet
United KingdomStourbridge Internet

Community Discussion

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Virgin Media Issues Reports Near Walsall Wood, England

Latest outage, problems and issue reports in Walsall Wood and nearby locations:

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

  • all_day_ Mat Burling (@all_day_) reported from Birmingham, England

    @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.

  • travellingcoral Coral Musgrave 🇪🇺🇬🇧🇳🇴 (@travellingcoral) reported from West Bromwich, England

    @ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse

  • RoyKyffin Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.

  • azoidismd Dr Ioannis Azoidis (@azoidismd) reported from Birmingham, England

    @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

  • RoyKyffin Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia Nokia 2.3 isn't on the drop-down box

  • jaward916 Jonathan Ward (@jaward916) reported from West Bromwich, England

    @virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!

  • davidiharris David Ian Harris (@davidiharris) reported from Birmingham, England

    @virginmedia who can I speak to about your shambolic customer service!!!??? 💩

  • darrendunbar70 Darren Dunbar (@darrendunbar70) reported from Birmingham, England

    @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

  • RoyKyffin Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks

  • beckieslittleb1 beckiemurphy (@beckieslittleb1) reported from Rugeley, England

    @virginmedia Yes it doesn’t help

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from West Bromwich, England

    Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.

  • jaward916 Jonathan Ward (@jaward916) reported from West Bromwich, England

    @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

  • CraigBrownGolf Craig Brown (@CraigBrownGolf) reported from Dudley, England

    @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

  • blaster1966 blaster66 (@blaster1966) reported from West Bromwich, England

    @virginmedia All OK now but didn't have any service for 12 hours

  • jenstait Jens Tait. (@jenstait) reported from Wolverhampton, England

    So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡

  • brumadam Adam (@brumadam) reported from Birmingham, England

    @virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JennaGleespen Jenna Gleespen (@JennaGleespen) reported

    @virginmedia Unless you can assure me that this will not go in circles AGAIN and they can get a tech out here to fix this earlier than end of week then don’t waste more of my time or patience

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • carter_boy81 Name cannot be blank (@carter_boy81) reported

    @virginmedia The agent was very dismissive. The outcome was that if anything was removed from her service it would make minimal difference to her bill because she's on "such a great deal". Is it standard practice for you to keep calling vulnerable people and hounding them?

  • drewerydyke Drewery **** (@drewerydyke) reported

    @virginmedia Thanks. I last had an ethernet cable a decade ago. Has Virgin service declined to that of over a decade ago? Is that also why the helpline disconnected 3 times, too? I cannot reach you save via twitter, so I am not sure how best to continue your agents.

  • michaelowens868 Michael Owens (@michaelowens868) reported

    @virginmedia the Internet has been soo slow for the last 2 days, I've restarted the router multiple times an it hasn't worked

  • _SS07_ ………. (@_SS07_) reported

    @RabLEE3 @virginmedia The customer service is a joke

  • _SS07_ ………. (@_SS07_) reported

    @virginmedia @Rebecca46338538 Can u help me please your customer support is shocking?

  • deewalker2002 Dionne walker (@deewalker2002) reported

    @virginmedia trying to cancel absolute nightmare Several calls transferred from person to person told the issue has been sorted then we continue to have virgin active and we now have another supplier this has been 6weeks of issues #worstcustomerservice

  • GeneralDalgardo General Dalgardo (@GeneralDalgardo) reported

    @virginmedia Got four complaints in with virgin media starting from 4th March. Your uk customer service agent called last week at 1pm to advice me she would call me by 8pm. No call back, waited in all day. As I said your @virginmedia are a disgrace

  • Joyceeee77 Joyce Cotton (@Joyceeee77) reported

    @virginmedia Well over a week ago, one sounded asleep the other was no help in fact quite stroppy ended hanging up on her. Really am sick of this unhelpful company,