Virgin Media Outage Report in Walsall Wood, Walsall, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Walsall Wood, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Sutton Coldfield, Tamworth, West Bromwich, Walsall, Kingswinford, Burntwood, Brierley Hill, Stourbridge, Halesowen, Lichfield, Bilston and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Dudley |
TV | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walsall Wood, England
Latest outage, problems and issue reports in Walsall Wood and nearby locations:
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Starting to have all the same Connectivity problems with @virginmedia as before even now we have their “best” hub. Fed up of having connectivity issues with our supposedly connected home. One minute it works, the next it stops for no reason. All settings checked and correct.
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia I want to order the sim only which is on offer which ends tonight. I am trying to bring my no. Across from another network i have the PAC I've put this in the form when ordering online but getting an error message
-
daniel
(@field133) reported
from
Dudley, England
@virginmedia absolute joke virgin broadband nearly 6 weeks of intermittent issues with no broadband and again yesterday and today when you call no one answers just holding this needs to be addressed
-
Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@virginmedia Bedroom installation contracted weeks ago for ill person. Didnt happen. Scant, apathetic apology, told new date might now be few weeks. Was held up collection from hosp awaiting techs that never came. We've no clue what's happening when, nor the effort to keep trying for it.
-
mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia I'm trying to get our bill down paying 134 a mouth is to much got the VIP package the first caller said could get it down to 99 then said no because we can't get 500 mb in our area got cut off now been on phone another 50 mins
-
SketchXZ
(@SketchXZ) reported
from
Burntwood, England
Sorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems
-
Nigel P Harris
(@nigeyp) reported
from
Birmingham, England
Sick of the shit customer service in the uk. 3 calls to @virginmedia trying to get them to repay a credit & after being put on hold for 10mins they hang up each time. #Useless #virginmedia
-
Teds
(@Tedtalks13) reported
from
Aldridge, England
@richardbranson @virginpulse why i think virgin media having iso 90001 on testing bulk buying of @tim_cook stuff richard on your 2% losses since liberty carbon emissions uk with crap
-
mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Thanks you for this. I’m at work 12hrs today so won’t be calling. Very disappointed over the past 2yrs of issues. I’ve called customer services multiple times and made two complaints previously. Still not resolved so will be switching.
-
Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia Nope no difference . Usually do this 3 times a day and normally solves the problem
-
Josh Moreton
(@josh_moreton) reported
from
Birmingham, England
@virginmedia any news on what the issue is in west Birmingham, had no phone, internet or TV for 19 hours now. Fed up of ringing the automated customer service number.
-
Lucy Coxon
(@lucylegs1506) reported
from
Wednesfield, England
@virginmedia not a happy customer at all. My phoneis not working at all, not turning on. I pay insurance thru virgin. I called them 2day to see if it could be repaired, they said no and Ive gotta pay £80 excess for a replacement. It doesnt state this in my contract.
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
As well as the hub randomly disconnecting from various home control devices; Alexa, Sonos, Dyson… the @virginmedia TiVo Box now seems incapable of playing BBC iPlayer! This service, despite having the most up to date equipment and checking every setting & connection is rubbish.
-
Josh Moreton
(@josh_moreton) reported
from
Birmingham, England
@virginmedia Yes the whole service is down and I’ve already registered the faults over the phone and I’ve used the app to get text updates. But the resolve time keeps changing and there no description to the fault itself.
-
philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
-
Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
So I left @virginmedia over 18 months ago as they tried to rip off a loyal customer and had no customer service experience or knowledge at all. I thought I'd give them another chance just by grabbing a sim only deal as the offer was attracting. say no more, Sim cancelled!
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia do you have an email address I can email on to cancel please I've tried phoning and its a joke!
-
Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@BloxwichWolf @virginmedia They are beyond crap!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Dawes
(@davedawes) reported
@virginmedia Spoken to them, they promised to call back and didn’t. It appears that you don’t respond via DMs, you don’t respond on web chat, you don’t respond to complaint web forms. What exactly am I paying £70 a month for? Are then any actual staff in the complaints department?
-
gareth evans
(@gboy1) reported
@virginmedia #virginmedia - the issue hasn’t been resolved - so still holding £176 - have spoken with a series of operators giving contradictory info - please help! I cannot afford to give a gift of £176 to your organisation
-
Roibeard
(@roibeard67) reported
@virginmedia I already waited the 5 days since Tuesday,phoned yesterday were a guy tried to help me but it’s still a problem, text and now it’ll take up to 48 hrs to get back to me,it’s a nightmare trying to contact help line who can’t help me,then I’m told a technician will contact me
-
Lewis Daly
(@LewisDaly4) reported
@virginmedia My broadband is awful, it’s slow and often doesn’t load websites at all, even my second box often has signal issues and the strength of the internet upstairs is awful. I’m ready to leave and go back to sky.
-
Nathan Dorrington
(@Dozza2000) reported
@virginmedia Yes, service status says it’s fine. It isn’t. Your support team said they can see a fault but to leave it 72 hours. In the meantime they have booked an engineer for seven days time. So basically pay loads for a service that may or may not be working.
-
hoops26
(@GlennhooperUser) reported
@virginmedia I’m sure I’m out of minimum term, my friend (existing customer) had his monthly bill reduced to £69 on Saturday, full package, sky sports etc I’m currently paying over £150 per month, this can’t be right
-
Laura Gryzelka
(@MrsGrizz9) reported
@virginmedia Reference C-311022984 The only email was to say complaint closed
-
Pete
(@vupine) reported
@virginmedia He said that there was a problem with the account and that you should be sorting it, but I have no number to ring, no estimate or anything. He said we would have compensation as something isn't right.
-
Leonard Oprea
(@sleepless_leon) reported
@virginmedia @RayLewi64511453 @VirginMediaIE They're useless, please send help
-
Justine
(@justinewat12) reported
@virginmedia no warning.. internet has just gone down. I work from home and do not get paid if i am not working! Will you be paying me my days pay?