Virgin Media Outage Report in Rowley Regis, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rowley Regis come from postal codes B65.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rowley Regis, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rowley Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Rowley Regis, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, West Bromwich, Rowley Regis, Wolverhampton, Oldbury, Dudley, Walsall, Solihull, Stourbridge, Brierley Hill, Kidderminster, Sutton Coldfield, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Redditch |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rowley Regis, England
Latest outage, problems and issue reports in Rowley Regis and nearby locations:
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use
-
Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.
-
Danny Moss
(@Mossymossy3) reported
from
Solihull, England
@virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
-
David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
-
David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia No, it’s terrible
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Someone actually looking into my account, the issues I've had and money back would be nice
-
David Ward
(@ADaveWard) reported
from
Wolverhampton, England
Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
-
. JAY!
(@JamieEveriss) reported
from
Dudley, England
@virginmedia can you please advise how I’m able to log a complaint?
-
Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
@virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!
-
Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Truthisaperspe1 @virginmedia I do inform them of the issues.
-
morble
(@sophiemorbey) reported
from
Birmingham, England
Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
-
Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!
-
STEEEB
(@mavMclovin77) reported
from
Birmingham, England
@virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service
-
Abbie Walters
(@abbiewx_xo) reported
from
Kidderminster, England
@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie Mufc
(@jamiemufc187) reported
@virginmedia 1 Feb. And cant come any sooner. Shout out to Carl, your rep, who knocked on my door now the roads been set up to help. Without him I'd be stuck with the aimless @SkyHelpTeam
-
peter hornsby
(@argylepete) reported
@virginmedia issues with tv in PL2 area ?
-
Tony T
(@tonytouch09) reported
imagine @virginmedia asking me to take another whole day off work to sit indoors to fix a problem that I sat indoors and waited for them to fix last month and they never fixed ... sort it out ...
-
sherlock bones
(@KevinBu21298301) reported
@virginmedia I tried to cancel my two TV boxes but keep the Internet and landline. After 1 hour and 30 minutes of miscommunication and several long periods of holding, I had to hang up because I had other things to do. Infuriating!!
-
☮ Sarah Green ☮
(@SarahDMGreen) reported
@virginmedia I had problems a couple of years ago and was given this new phone and a new sim by your company but now I’m getting similar problems again
-
Nick Thirkell
(@ThirkellNick) reported
@virginmedia a missed payment was lodged on my credit file for the month of December 2022! I haven't been a customer for years and suddenly received a missed payment log. I've tried calling and chatting online to resolve this issue to no avail! Please assist.
-
aaron yates
(@acefaceaaron) reported
@virginmedia Nov 22, engineer came with new router, checked everything in the house and said its a fault outside from the box on house to pavement, new cable fitted today, same problem
-
Susan Ateh
(@SusanAteh) reported
@virginmedia Internet not working for the last 20 mins. Management not calling back when they said they would.
-
Clair Mooney
(@CMoons22) reported
@virginmedia Yes. They booked an engineer for next Tuesday, but now it’s been cancelled as said it’s a wider issue. But when I followed the steps online it said I needed an engineer and now the earliest appt I can get is Wednesday. So I’m really confused. Do you know if there’s an issue B91?
-
Harry Parle
(@HarryParle) reported
@virginmedia In the current issue of the Irish Independent Weekender the listing for Virgin Media 3 is not included on the TV pages which cover the whole week. VM 1 and VM2 are included but VM3 is not. This is a great inconvenience to viewers, I hope they are not going to continue like this.