Virgin Media Outage Report in Rowley Regis, Sandwell, England
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The latest reports from users having issues in Rowley Regis come from postal codes B69.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rowley Regis, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rowley Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rowley Regis, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Dudley, Stourbridge, Oldbury, Wolverhampton, Brierley Hill, Bilston, Walsall, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Cradley Heath and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| West Bromwich |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
TV |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rowley Regis, England
Latest outage, problems and issue reports in Rowley Regis and nearby locations:
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Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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Mercedes Hodson 👩🏼
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Saying no issue but clearly there is
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved
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Griff
(@GriffPlays) reported
from
Birmingham, England
@DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
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Everso
(@alextom15) reported
from
Solihull, England
@virginmedia is the internet down in B92 of Solihull
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
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Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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Jord
(@J8rde) reported
from
Dudley, England
@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
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Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!
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RosieGee
(@pixiero79) reported
from
Solihull, England
@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Harris
(@andrew9harris) reported
@virginmedia is there a problem on myvirginmedia website? Keeps stopping cannot login from windows 11 edge, chrome or android chrome
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Kristopher O'Toole
(@otoolek1234) reported
@VirginMediaIE disgraceful service from virgin media waiting on a refund no manager callback no information on my complaint
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Sarah
(@sarahmufc93) reported
@virginmedia please advise what I do here I changed the delivery address for this reason which after 20 mins of shouting down the phone as your operators don’t speak very good English I thought this had been resolved.
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Lushx0x
(@Lushx0x) reported
@virginmedia Yes I did - call that number says in a complex issue - but when I was sent a test with the link said services are fine - I still can’t get through to a human
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Ian Atherton
(@IAtherton) reported
@virginmedia no internet this morning and can't even get on to you website, what's the issue?
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Arvind Iyer
(@arvindsankaran1) reported
@virginmedia Called your pre install team again now n I get the exact same response as the past 5 days that an engineer will complete the outside work today, a job that stands completed for past 5 days n i have provided evidence for it. You guys deserve an award for being the worst cs team
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andy carter
(@andycar80181568) reported
@virginmedia As all your platforms have failed it just proves my point . Virgin are absolutely useless. Never been treated so badly , shame on you
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Katie
(@JpgKatie) reported
@virginmedia my internet is down in NW2 3XG got a really important video call today and really need the Internet!
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Kelly Preedy 💫
(@kellypreedy) reported
1/2.The @virginmedia saga continues... honestly, trying to leave you is proving to be a very boring, annoying process. I cancelled my service with you a month ago, was told to cancel my direct debit (which I did), now you send me an email asking for overdue payment!!
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steve moore
(@steve1211) reported
@virginmedia why does Virgin never answer emails? Have foreign call centres whose staff doesn't understand the word CANNOT and repeat the same question and get the same reply CANNOT. Then charge £35.00 for an engineer to call.