Virgin Media Outage Report in West Bromwich, Sandwell, England
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The latest reports from users having issues in West Bromwich come from postal codes B71 and B70 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near West Bromwich, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 6 hours ago |
|
Oldbury
|
Internet | 10 hours ago |
|
Birmingham
|
Total Blackout | 14 hours ago |
|
Birmingham
|
Wi-fi | 14 hours ago |
|
Birmingham
|
Internet | 15 hours ago |
|
Walsall
|
TV | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Jamie (@JWilliams_94) reported from Birmingham, England@idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter
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Tony T (@apt1955) reported from Wythall, England@virginmedia I have reported it at about 11.45 this morning. Wasn't given a fault reference, told a ticket had been raised and I would get a message to my mobile from field support engineers but it might be days before anything can be done. Heard nothing yet. Also raised a complaint as this..
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AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, EnglandOk so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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Caroline James (@kittykaz13) reported from Birmingham, England@virginmedia No known issues, there was on 28/04, same thing signal cutting out, supposedly fixed 29/04, but since then there were brief signal losses a couple times a day every day, another known issue raised 06/05 fixed the same day, yesterday had no problems, but today issue is worse
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Tony T (@apt1955) reported from Wythall, England@Bluhawk1875 @vmbusiness Hope not! Maddening thing is they were working next door to tidy up the awful cabling job they'd done when they replaced our cable, the guy rang his boss about what to do with the badly installed cable and was just told to cut it! No check to see if it was live!!!
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Kate Wright ◣ ◢ (@Wrightgal80) reported from Birmingham, England@danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.
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Mat 🏳️🌈 (@EgglestonMathew) reported from Birmingham, EnglandFeel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew
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David Ward (@ADaveWard) reported from Wolverhampton, England@virginmedia Checked with the team. New SIM won’t help with Push Notifications.
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David Ward (@ADaveWard) reported from Wolverhampton, England@virginmedia SMS sent. If you think a replacement SIM will solve the issue then yes please do send one. Thank you
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Samantha (@Sammykins9486) reported from Birmingham, England@virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable
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David Ward (@ADaveWard) reported from Wolverhampton, England@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Jamie (@JWilliams_94) reported from Birmingham, England@virginmedia Nothing about Wi-Fi on the service page but by looking at the other 1000s of tweets from people with the same exact issue I’m clearly not going to get a solution anytime soon
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Caroline James (@kittykaz13) reported from Birmingham, England@virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday
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Tony T (@apt1955) reported from Wythall, England@virginmedia is a case of complete incompetence by your engineers. Complaint reference is COM103375838. Have had no contact. What you can do is find out why a manager authorised a live cable being cut and get the engineers back to reinstate my service.
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Adam (@baggies_i) reported from Birmingham, England@virginmedia It's not some 😂🙈 it's everyone mate noticed my Google pixel just went to H+ from 4G so appears you've switched everyone to 3G while fixing the issue. #virginmobile
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Roggy (@RuthOlive1968) reported from Solihull, England@virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.
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Gaynor Chapman (@ChapmanGaynor) reported from West Bromwich, England@virginmedia how long is this network going to be down. I can’t make calls on my mobile and I have no internet connection and haven’t had any since about 1pm , not happy
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tom reed (@tomstrumreed) reported from West Bromwich, England@virginmedia There's nothing there relating to broadband issues.
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AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England@virginmedia Your service has been shit for years. Need a change
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Tony T (@apt1955) reported from Wythall, England@virginmedia Unbelievably poor service! My broadband and phone line cut off by your contractors without so much as a basic check that the cable was providing service. Now got to wait days for service to be restored.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Richards (@JR2021ESSEX) reported@virginmedia His name is Colin. He is a manager based in the Manchester branch. You've messed up my account and your over Charging me. Colin said to ask for him by name if there are issues. I've spoken to 7 different agents, each worse than the other.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.
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ElJaffoGuzman (@ElJaffoGuzman) reported@virginmedia Brother. Its slow it's internment its wired and wireless the whole service is a crock pot full of ****
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Rachel Evans (@evans81uk) reported@rahim94 @virginmedia I agree, personally I am a sky customer (no VM in my area) and mine is going up by £9.50, from £75.50 to £85 from April :(
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Bassam Andari (@Bassamandari) reportedTwo and a half hours waiting for a #virginmedia customer relations person to respond after we exchanged messages on whatsapp. The wait ended with an automated message that kept repeating itself for no reason!!
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ann marie redmond (@amredmond73) reported@virginmedia Yes then it did nothing so I just gave up ...I can only do it so many times with the same outcome ....I feel quite let down as a long term customer I am paying for services that aren't good praying your technician fixes the problem as I can't carry on the way I am going
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R5-L4 (@dave_pommy) reported@virginmedia tried everything…it may be something an outage causes once or twice..this is ongoing and has been for 2 yrs, and your whole fault reporting system is horrendous/impossible to the point you have to lie to get past the automated messages and speak to a human being, I’ve given up
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Gareth Royall (@girthmoon) reported@virginmedia I'm leaving because of your crazily high prices. I've managed to sort out cancellation, although when I asked the agent they didn't mention I could write in to cancel. I'd rather that than close to five hours in online chat.
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OTBC (@OTBC69) reported@virginmedia Thanks for reply. Following upgrade, link to Netflix activation is not working. Upgrade to 360 not working due to a glitch your end. Not being resolved by customer services who bounce me between retention and tech team.
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Matt Wordingham (@DiamondMatt) reported@virginmedia I appreciate that, but this happens virtually every match day when we continue to not get a service we have paid for. 'Sorry' just doesn't cut it anymore - when will we start to receive a refund?