Virgin Media

Virgin Media Outage Report in West Bromwich, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in West Bromwich come from postal codes B70.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Bromwich, Sandwell, England 03/18/2025 16:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

  • iamscorchy iamscorchy (@iamscorchy) reported from Wednesfield, England

    Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

  • simonevans1973 🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported from Birmingham, England

    @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

  • iamscorchy iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • beffycuk 𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England

    @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

  • RobinB1971 Robin 🤘🏻 (@RobinB1971) reported from Solihull, England

    @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

  • Dereklad derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, England

    Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

  • richardcbishop Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported from West Bromwich, England

    @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

  • ________Danny Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CNLANDIN Chris Landin (@CNLANDIN) reported

    @virginmedia Yesterday I received a code to enter into the likewize site but obviously I can’t process this code as my phone has been recycled by this company already. ( I’ve been paid by them ) so now I’m waiting for the £180 I’m owed. If it’s not sorted this week I will cancel my account

  • inmonopinion Kevin (@inmonopinion) reported

    @virginmedia Thanks but I’ve complained before and it was totally pointless. Despite the words your company will never change. Profit and money is all they care about. You maybe a good souls but your company doesn’t have one. Go read the notes on my profile with Virgin Media!!!! #VirginMedia

  • DogDiogenes Carlos (@DogDiogenes) reported

    @virginmedia It’s been 3 days of me calling 4 times a day. Is Virgin not embarrassed by this? Forums all over then net complain about this very issue. If I can’t get through today I am coming to Griffin House to ask to speak to someone directly.

  • Disco_1969 Darren Ginder(Disco) (@Disco_1969) reported

    @virginmedia Yeah at first until he asked for my password for my email account. Call ended and now I have had to block your phone number because you have a scammer working for you in customer services

  • JordiMonPMM Jordi Mon (@JordiMonPMM) reported

    @virginmedia The problem has been solved by your company. Thanks, John.

  • madiehzl Karen (@madiehzl) reported

    @virginmedia “There is nothing to see here - there is no ongoing issues connected to your account”

  • timiarole Timi (@timiarole) reported

    @virginmedia broadband down for over 12 hours. I have called customer services twice during this time and both times I was told someone would call me back. Still waiting. Status shows no issues in my area (HA3 5HW). Green light flashing on hub. Done all the standard power off/on

  • Disco_1969 Darren Ginder(Disco) (@Disco_1969) reported

    @virginmedia But you have never asked for my password for my email account.

  • madiehzl Karen (@madiehzl) reported

    @virginmedia I’ve done this 11 times in the past week and either I can’t get through to a human - only an automated voice or the person on the other end can’t help and promises a manager will call me back and doesn’t 3 TIMES since Monday.

  • madiehzl Karen (@madiehzl) reported

    @virginmedia That isn’t a resolution to the problem. There is not an issue currently but we’ve had ongoing issues and I would like to speak to someone about the terrible service I have received from customer services as well.