Virgin Media

Virgin Media Outage Report in West Bromwich, Sandwell, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in West Bromwich come from postal codes B71 and B70.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Bromwich, Sandwell, England 12/24/2025 23:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Bilston, Cannock, Solihull, Walsall, West Bromwich, Sutton Coldfield, Wolverhampton, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • MrRichAnderson Richard Anderson 💙 (@MrRichAnderson) reported from Kidderminster, England

    @virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • JackieScott_ Jackie Scott (@JackieScott_) reported from Dudley, England

    @virginmedia 3 days on top of 2 already means a customer lost 😥

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • Suzanne_WW Suzi🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @virginmedia Absolutely useless Rude employees and no help!

  • ljb1875_ Lewis (@ljb1875_) reported from Birmingham, England

    Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****

  • tr0y1291 Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.

  • S_Whitchurch Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, England

    First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!

  • benritmeyer Ben Ritmeyer (@benritmeyer) reported from Solihull, England

    @virginmedia broadband down in B92

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia help

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    @virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • seunje seunje dolq (@seunje) reported

    @richardbranson Hello @richardbranson - please stop scamming me. Virgin Media has been ordered by CISAS to enable me terminating my contract without penalty and has cut me off from any customer support.

  • rob_jewitt ЯoЬ J૯ωɿէէ ❄️ (@rob_jewitt) reported

    @CazzaW @virginmedia I have always had a policy of not trusting Virgin’s WiFi kit. Bought my own routers and built my own network. Much faster, more reliable wireless signal, and customisable too. Superhub? More like Superdud

  • BruceSCrawford Parody Bruce 🏴‍☠️ 🇬🇧 🇪🇺 💙 💉🦠 (@BruceSCrawford) reported

    @paullewismoney @virginmedia In 30 years of mobile telephone ownership and subscription my rates have only gone up so I can’t compare if my provider would be as coy, or more or less coy were the rates to come down. Mobile telecoms providers are about as brazen as train operators when it comes to pricing.

  • donnaburnell Donna McDonald (@donnaburnell) reported

    @helen_ambler @virginmedia @O2 Nope. It's a load of crap

  • Destroyerofpiz2 PizzaandMetalguy (@Destroyerofpiz2) reported

    @virginmedia you are *************** 21% price hike when the wifi cuts outs daily for months? **** off

  • ncornell Nick Cornell (@ncornell) reported

    @virginmedia Keep receiving calls from 08001836403 Is this genuine? Every time I ask for the same services at a lower price they hang up on me. Not cool to receive a sales call and then be hung up on twice.

  • PTrebilcock Peter Trebilcock (@PTrebilcock) reported

    @tartanjammies @paullewismoney @virginmedia It is. The problem is not that it isn't capped, but that the cap is too high.

  • SpeedySticks007 James S Welling (@SpeedySticks007) reported

    Hi @SkyHelpTeam so you are screwing over @virginmedia customers by making them watch sports through your app (better resolution though) but no longer let us record programs through the app? As a disabled customer it takes the piss and is discrimination. 😡

  • aaisha_jayp mis (@aaisha_jayp) reported

    If you are thinking of signing upto @virginmedia for internet, please don’t. They will happily leave you with no internet for 3 months, and cancel any installation dates. Their customer service is abysmal and they do not try to rectify their mistakes. Be warned! #virginmedia

  • rageinhisfeet RIHF (@rageinhisfeet) reported

    @paullewismoney @virginmedia Can you tell me how @ThreeUK are allowed to change their free roaming policy around the world and still insist you can't cancel your contract? Help please!