Virgin Media outages and service status in West Bromwich, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 59 outage signals in the last 24 hours around West Bromwich, including 59 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 9:39 PM GMT+1.
- Internet (41%)
- TV (35%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (5%)
- Phone (1%)
The latest reports from users having issues in West Bromwich come from postal codes B70 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Bromwich, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Bilston, Oldbury, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Solihull, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 hours ago |
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TV | 11 hours ago |
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TV | 16 hours ago |
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TV | 16 hours ago |
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TV | 16 hours ago |
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TV | 17 hours ago |
Nearby cities with recent reports
36 recent signals
7 recent signals
6 recent signals
5 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now can’t get any live football or movies @virginmedia
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TheBosz (@kolapoagunbiade) reported from Birmingham, England@virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.
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Shelly (@shelleex5) reported from West Bromwich, England@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Stephen Bennett (@Stephen12857059) reported from Birmingham, EnglandOnce again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@MykeJD1 @virginmedia Gone down for a lot of people apparently
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandNot only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
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Stuart McCullagh (@stumccullagh) reported from Swindon, England@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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SorachiTim (@PolymathTim) reported from West Bromwich, EnglandZero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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freckles n dimples (@xsasix) reported from Woodside, England@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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Martin Wilkinson (@MartinWilko) reported from Birmingham, England@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Adie Hughes (@AdieJAMster) reported from Swindon, England@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandCausing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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duggystone radio (@duggystoneradio) reported from Swindon, EnglandWell hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Evan Davis (@EvanD) reported from Birmingham, England@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Simon Neale (@nealesj) reported from Swindon, EnglandHey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex (@Ahead18251112) reported@repeatall @virginmedia @K_simple_k Upgrading? Major outage?
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caileachcrubach (@caileachcrubach) reported@virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.
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CLAIRE GROVER 🐝 (@ClaireabelleRed) reported from Bury, England@virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know
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* Vicky * (@vickypost29) reported@virginmedia Itv is still not working....
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Dave (@Dave_Syracuse) reported@virginmedia your WiFi is still not working. Please sort it out.
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Oh god it’s me (@Ohgoditsme2) reported@virginmedia what’s happening to your service today, now all sound has gone off. NE30
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Dumitru Langham (@DumitruLangham) reported@ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’
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Chris (@geordiechris48) reported@COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25
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Angelo (@AngeloFC04) reported@JoshCF_ Negotiated 1 gb/s internet with virgin media down to £31 from £45 after I told them I wanted to leave
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Paul (@Santaxmas) reportedIs virgin media tv still down?