Virgin Media Outage Report in West Bromwich, Sandwell, England
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The latest reports from users having issues in West Bromwich come from postal codes B70.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Willenhall, Brierley Hill, West Bromwich, Walsall, Dudley, Burntwood, Lichfield, Wednesbury, Solihull, Sutton Coldfield, Halesowen and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
TV | |
| Oldbury |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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TheShannimal🔜#i70
(@TheShannimal_) reported
from
Kidderminster, England
@Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM
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TheShannimal🔜#i70
(@TheShannimal_) reported
from
Kidderminster, England
@MykeJD1 @virginmedia Gone down for a lot of people apparently
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Ashley Day
(@AshleyDay1971) reported
from
Woodside, England
@virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?
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Simon Neale
(@nealesj) reported
from
Swindon, England
Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Adie Hughes
(@AdieJAMster) reported
from
Swindon, England
@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Andy
(@a_Muss60) reported
from
Swindon, England
@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Phil Queenan
(@philq001) reported
from
Birmingham, England
@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Trickie Dickie
(@NickHickey84) reported
from
Bradmore, England
@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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Simon Neale
(@nealesj) reported
from
Swindon, England
@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia
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Simon Neale
(@nealesj) reported
from
Swindon, England
It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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duggystone radio
(@duggystoneradio) reported
from
Swindon, England
Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AVOID LENOVO AVOID LENOVO AVOID LENOVO AVOID
(@LIES_OF_LENOVO) reported
@mikehill090373 @virginmedia Cancel your direct debit until they sort it
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Karen Schofield
(@karenscho5) reported
@virginmedia cannot believe that I have been a customer for 3 years never missed a payment but receive a letter telling me we can change our package so call to be told that’s only if you are new! Come on 3 years golf paying £135.99 a month but we are not eligible!
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ollieread
(@ollieread) reported
I've had soooo many issues with both @virginmedia and @vmbusiness it is ridiculous. Business think a prepull was performed on the 3rd, engineer today noted that no prepull was performed, and residential think that engineer was supposed to do a prepull.
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Sam Ainslie
(@samainsliemusic) reported
@virginmedia Do you purposely keep people on hold so long that they have no choice but to hang up because they have work?! Not only is your product shockingly bad but your customer service is atrocious. And on-top of that you are impossible to get ahold of.
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Alexandra Lloyd
(@alexandracoyle) reported
@virginmedia I have. No answer. I've also tried the online chat function. No reply. Is there someone who can help today? Otherwise I think we have to leave the account closed and switch provider.
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Donna Price
(@DonnaPrice24) reported
@virginmedia you have the worst customer service in the world. I have recently moved and you have wrongly billed me a cancellation fee. I have spent over four hours hanging on the phone to speak to your overseas call centres FOUR times. Each time they assure me that it is sorted
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courtney beattie
(@CourtneyBeattz) reported
@virginmedia No problem 👍
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Steven Gibson
(@hoopy91) reported
@virginmedia The router is too far away so I have to have it WiFi. I've been trying to get the WiFi boosters you sell as I have poor WiFi signal upstairs but the app only let's me get them if there's no signal?
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Chasing Jupiter podcast
(@KilluaNicole) reported
@virginmedia - could I please have an email address or a direct message from you guys to discuss a billing issue. Don't feel like being on hold for 30+ minutes today.
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ACL
(@AndyACL) reported
@virginmedia No still well below the 200mbps target, and besides, I can’t wire all devices. The Ookla system isn’t measuring my wifi speed either, it’s the connection to the fibre sever which is the issue...