Virgin Media Outage Report in West Bromwich, Sandwell, England
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The latest reports from users having issues in West Bromwich come from postal codes B71 and B70.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Bilston, Cannock, Solihull, Walsall, West Bromwich, Sutton Coldfield, Wolverhampton, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia 3 days on top of 2 already means a customer lost 😥
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Suzi🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@virginmedia Absolutely useless Rude employees and no help!
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
@virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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seunje dolq
(@seunje) reported
@richardbranson Hello @richardbranson - please stop scamming me. Virgin Media has been ordered by CISAS to enable me terminating my contract without penalty and has cut me off from any customer support.
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ЯoЬ J૯ωɿէէ ❄️
(@rob_jewitt) reported
@CazzaW @virginmedia I have always had a policy of not trusting Virgin’s WiFi kit. Bought my own routers and built my own network. Much faster, more reliable wireless signal, and customisable too. Superhub? More like Superdud
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Parody Bruce 🏴☠️ 🇬🇧 🇪🇺 💙 💉🦠
(@BruceSCrawford) reported
@paullewismoney @virginmedia In 30 years of mobile telephone ownership and subscription my rates have only gone up so I can’t compare if my provider would be as coy, or more or less coy were the rates to come down. Mobile telecoms providers are about as brazen as train operators when it comes to pricing.
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Donna McDonald
(@donnaburnell) reported
@helen_ambler @virginmedia @O2 Nope. It's a load of crap
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PizzaandMetalguy
(@Destroyerofpiz2) reported
@virginmedia you are *************** 21% price hike when the wifi cuts outs daily for months? **** off
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Nick Cornell
(@ncornell) reported
@virginmedia Keep receiving calls from 08001836403 Is this genuine? Every time I ask for the same services at a lower price they hang up on me. Not cool to receive a sales call and then be hung up on twice.
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Peter Trebilcock
(@PTrebilcock) reported
@tartanjammies @paullewismoney @virginmedia It is. The problem is not that it isn't capped, but that the cap is too high.
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James S Welling
(@SpeedySticks007) reported
Hi @SkyHelpTeam so you are screwing over @virginmedia customers by making them watch sports through your app (better resolution though) but no longer let us record programs through the app? As a disabled customer it takes the piss and is discrimination. 😡
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mis
(@aaisha_jayp) reported
If you are thinking of signing upto @virginmedia for internet, please don’t. They will happily leave you with no internet for 3 months, and cancel any installation dates. Their customer service is abysmal and they do not try to rectify their mistakes. Be warned! #virginmedia
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RIHF
(@rageinhisfeet) reported
@paullewismoney @virginmedia Can you tell me how @ThreeUK are allowed to change their free roaming policy around the world and still insist you can't cancel your contract? Help please!