Virgin Media Outage Report in West Bromwich, Sandwell, England
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The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Sutton Coldfield, Solihull, Wolverhampton, Walsall, West Bromwich, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
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Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JustGiveMeMemes
(@TheHumanSimp) reported
@HoggarthLee @virginmedia Shut up dumb dumb, you've wilfully ignored the solution to your problem, you're a joke of a person, go back to the fallen angels you came from
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Rob 🏡💙
(@crosrob) reported
@virginmedia Hi, I've had broadband connection problems on and off for 5 days now. Service status says known issue on TV on demand (error code C133) but says Broadband ok. Clearly not the case. How long until this is fixed please? Trying to work from home here! 😬
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Andy
(@Andy49459757) reported
@UnoficialVM @virginmedia Wtf are you talking about 'adult channels ' These are normal channels bbc ,itv etc
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haighy
(@Haigh12K) reported
@virginmedia The sound is still poor. Unwatchable.
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Jacob Clarke
(@Jacob1_1Clarke) reported
@virginmedia has got to be one of the worst internet providers we’ve had. WiFi is down and for the past month I’ve spent more time using my 4g because it never seems to connect to my phone. All the family have had issues with this as well. All in all not too happy at the moment.
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Helzington
(@HelzJ) reported
@virginmedia your broadband service is absolutely awful. I had dial up faster than this 20 years ago
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Martin Jacobs
(@MartinJ56482534) reported
@virginmedia so I've had issues with my broadband streaming my oculus 2 and amazon prime on my TV at the same time. I have the premium package (over £100 a month) and still my movies on virgin pause and buffer every 15 secs. Cust/Serv automated. 4 weeks with iron age service 🤔
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Matt Mumford
(@MattMumford) reported
@virginmedia virgin tv go doesn’t let me sign in on the desktop app. Works in browser but picture is rubbish. Why?!?!
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G6URM
(@G6Urm) reported
sitting here waiting for the pain killers to kick in - having fed her ladyship and made a brew - give me TEA or give me DEATH - and the bloody email is still not working virgin media !! @everyone @virginmedia
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Ayub
(@nuutraf) reported
@virginmedia Can they send me a new box as that might be the issue, while I am waiting for the engineer