Virgin Media

Virgin Media Outage Report in West Bromwich, Sandwell, England

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The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Bromwich, Sandwell, England 12/01/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, West Bromwich, Wolverhampton, Burntwood, Brierley Hill, Wednesbury, Solihull, Willenhall, Dudley, Kingswinford, Smethwick, Sutton Coldfield and Kidderminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • andyjuk Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Tech support which is just another auto bot? Done that already

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?

  • Sweetkatexx Kathleen Devlin (@Sweetkatexx) reported from Birmingham, England

    Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

  • BickleySteve Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

  • Lofty633 Lofty (@Lofty633) reported from West Bromwich, England

    @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Internet down in B90 4? No service for last 30mins

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 48sorrento lesley (@48sorrento) reported

    @virginmedia Thanks will have a look or call to cancel

  • MaloneyNatalie natalie maloney (@MaloneyNatalie) reported

    @virginmedia Called the number you said, went through all the correct channels. It said there were issues and then hung up !!! Brilliant. Can you give me a number where I can talk to a human being. I’ve been months without internet now. My next call is to @SkyUK !

  • cjmobbs Chris (@cjmobbs) reported

    @virginmedia Are bills increasing by 13.8% in April? and does that mean I can cancel without penalty? My contract ends September.

  • F_p_weston Percy Weston (@F_p_weston) reported

    @virginmedia I have been trying to get connected since the start of December. Have waited in when requested for 5 separate days and with no one turning up. No one to speak to who can actually do anything. A seriously frustrating waste of time. Atrocious service.

  • donewiththis_as Lady Elaine’s Illegitimate Daughter 🇬🇧🇪🇺🍷🧀 (@donewiththis_as) reported

    @hawkins_carole @EdenGreg @virginmedia The CPI thing has annoyed me for years, but to then whack on another 3.9% is just unjustifiable. My subscription would be nearly 30% more a month. I’m gonna vote with my feet and move elsewhere. Get a new customer deal from Sky or similar.

  • casualcharles David Marshallsea (@casualcharles) reported

    @virginmedia Having been told that if I wanted the said deal that my price was going up and there was nothing they could do about it and I would have to be a new customer. This is completely ridiculous. @virginmedia

  • mansfield37 Lee (@mansfield37) reported

    @virginmedia An increase of £21.50 a month!!! Time to cancel I think #GREEDY

  • MaloneyNatalie natalie maloney (@MaloneyNatalie) reported

    @virginmedia Brilliant customer service. Calling now to cancel it all !

  • MaloneyNatalie natalie maloney (@MaloneyNatalie) reported

    @virginmedia Is this the number I call to cancel the whole lot ?

  • MaloneyNatalie natalie maloney (@MaloneyNatalie) reported

    @virginmedia I don’t have time to wait for an hour on the phone ! I know lots of people have trouble with this new router. Just send a new one !