Virgin Media outages and service status in Burntwood, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Burntwood, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 7, 6:32 PM GMT+1.
- TV (51%)
- Internet (28%)
- Total Blackout (11%)
- Wi-fi (11%)
The latest reports from users having issues in Burntwood come from postal codes WS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burntwood, England
The most recent Virgin Media outage reports came from the following cities: West Bromwich, Burton upon Trent, Stafford, Walsall, Cannock, Tamworth, Burntwood, Wolverhampton, Sutton Coldfield, Tipton, and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich
|
Internet | 1 day ago |
|
Burton upon Trent
|
Total Blackout | 1 day ago |
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Stafford
|
TV | 1 day ago |
|
West Bromwich
|
Internet | 1 day ago |
|
Burton upon Trent
|
Internet | 2 days ago |
|
Walsall
|
TV | 3 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England@virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?
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Phil Campbell (@PhilCampbell_) reported from Willenhall, EnglandSick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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SorachiTim (@PolymathTim) reported from West Bromwich, EnglandZero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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El 👸🏻 (@byellielouise) reported from Colwich, England@FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, EnglandWhy did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.
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Stu99746 (@stu99746) reported from Wolverhampton, England@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Adie Hughes (@AdieJAMster) reported from Swindon, England@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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claire smith (@clairado77) reported from West Bromwich, England@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July
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El 👸🏻 (@byellielouise) reported from Colwich, England@virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia Are you real? I work I have to hold down a job
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Steve Penn (@pennwba) reported from West Bromwich, England@virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name
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Jonathan Ward (@jaward916) reported from West Bromwich, England@virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!
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Steve Penn (@pennwba) reported from West Bromwich, England@virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.
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Neil Simpson (@nippa77) reported from Swindon, England@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England@virginmedia red button for the football not working again. @SkySports
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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blaster66 (@blaster1966) reported from West Bromwich, England@virginmedia All OK now but didn't have any service for 12 hours
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Paul M Crowley (@crowley1959) reported from West Bromwich, England@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Polgara (@Polthesorceress) reported@virginmedia been a customer since 2006, why is your service getting worse 2nd time in 2 weeks I've been left with no broadband for the whole day.
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Graeme (@graeme1878) reported@virginmedia are you willing to just let a customer of 9 years go so easily like that or was it half arsed by your staff member that all he could do was the most basic and not even try and get my partner to stay with yourselves.
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otterman62 (@otterman62) reported@virginmedia all services out since mid morning with an estimate of 21:00 for a fix!! Awful service from virgin media
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Usman Ghani (@usmaenghani) reported@virginmedia one of the worst technical, customer call and messaging service you have.
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Melody Lane-Hayman (@ScepturaMelody) reported@virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels
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Malcolm Sillick (@Malcolm_Sillick) reported@London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!
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nikky linnane (@NLinnane) reportedIs Elaine Burke the only tech expert available in Ireland for tv ? She's never off virgin media and now she's on rte news. It would be great if we could have other view points not just one because they are connected to the right people.
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KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported@virginmedia 20 hours for an estimated time of fix is an absolute joke
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Louise Boxall (@Louiseboxall) reported@virginmedia M43 area…. error code W02…. Did what virgin suggested and just blank channels….. this is getting ridiculous….. can’t watch tv when I’m sure Virgin will want payment for a service my parents can’t access half the month….
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Shaun (@RockerSBM) reported@virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.