Virgin Media outages and service status in Burntwood, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Burntwood come from postal codes WS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Burntwood, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Wolverhampton, Walsall, West Bromwich, Stafford, Wednesbury, Burntwood, Bilston, Lichfield, Cannock, Willenhall, Burton upon Trent, and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth
|
Wi-fi | 2 hours ago |
|
Wolverhampton
|
Wi-fi | 2 days ago |
|
Walsall
|
TV | 5 days ago |
|
Wolverhampton
|
Internet | 6 days ago |
|
West Bromwich
|
Internet | 7 days ago |
|
Walsall
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Gemma Brayne (@Gemgwar) reported from Armitage with Handsacre, England@virginmedia really not impressed with your service. No idea what is going on and when I’m actually getting my broadband. Your team just keep lying to me and it’s frustrating!!
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Teds (@Tedtalks13) reported from Aldridge, England@ukhomeoffice @BrandonLewis ive one all this in my investigation to the fraud in court tht has a fraud log failed by @ThamesVP; via EE and well virgin media refused to co operate: fraud is easy to catches frombasic start of internet "the signal" for any signal to connect it has to have data communication
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Mark Hipwell (@markhipwell1990) reported from West Bromwich, England@virginmedia So now I have to ring to cancel because that's too much or give you a chance to fix the price. Both take time out of my day when we only did this less then 2 months ago.
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Lucy Coxon (@lucylegs1506) reported from Wednesfield, England@virginmedia not a happy customer at all. My phoneis not working at all, not turning on. I pay insurance thru virgin. I called them 2day to see if it could be repaired, they said no and Ive gotta pay £80 excess for a replacement. It doesnt state this in my contract.
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chris (@eurobob17) reported from Wolverhampton, England@virginmedia It's my media service to many price hikes been with you for 8years and new people get a deal for a quarter of the price I pay I want out way to expensive paying for a land line I dont use just because VM wont let me out of LL service
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Sarah James (@gmb_sarahjames) reported from West Bromwich, EnglandReally disappointed with @virginmedia call centre staff this evening, asking 10 times in the space of 20 minutes to speak to a supervisor to resolve an issue is not good enough
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Dave Bytheway (@davebytheway) reported from Wolverhampton, England@wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate
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Chris Picken (@chrispicken) reported from Wolverhampton, England@HannahWestwood @virginmedia It’s on, it’s just slow. Supposed to be 350 and I’m getting 20.
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Stuart (@Griffomiester) reported from Willenhall, England@virginmedia Have a word with yourself, this has been going on for 12 months. How about you send an engineer to fix once and for all
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SketchXZ (@SketchXZ) reported from Burntwood, EnglandSorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems
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Ian lee (@ianl2001) reported from Wolverhampton, England@virginmedia please explain customer service to me...on hold for 16 minutes, then cut off #jokeservice
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Chris fletcher (@Chrisf2016) reported from Wednesfield, EnglandSo @virginmedia are increasing our bill again. We've been loyal customers since it was telewest even with all the problems over the years we stuck with you Well thats it. I will be finding another supplier 👋👋👋
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Liam O'Gorman (@gorman_wba) reported from Walsall Wood, England@virginmedia Your an absolute joke of a company, you charge me £50 a month for broadband and it hasn’t worked for the last 2 months, 4 people in our street have the same problem but yet when an engineer comes out they claim they’ve fixed it when they havent,sort it out,disgrace.
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philwebster (@littleanfield15) reported from Tamworth District, England@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Dave Bytheway (@davebytheway) reported from Wolverhampton, England@wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this
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Kate Gordon (@Kagey_infohub) reported from West Bromwich, England@virginmedia Not sure tbh- it took at least 2 hours for the update to complete. Our connection frequently drops and is slow.
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Teds (@Tedtalks13) reported from Aldridge, England@richardbranson @virginpulse why i think virgin media having iso 90001 on testing bulk buying of @tim_cook stuff richard on your 2% losses since liberty carbon emissions uk with crap
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Gabe (@SummerfieldGabe) reported from Lichfield, Englandomg @virginmedia has the WORST customer service 😭🔫
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Kate Gordon (@Kagey_infohub) reported from West Bromwich, England@virginmedia I'll check, but slow connection and frequent drop is ongoing. We looked at switching but didn't move as not enough confidence in alternative ISPs tbh.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@Santaxmas) reported@virginmedia Can you help in this matter?
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David Houston (@hoostie101) reported from Glasgow, Scotland@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Ceee ssss (@monkeymoron) reported@virginmedia Its a problem over the local area, not just my household
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DJDanny88 (@DJDanny88Gaming) reported@Cloudx4Omega If it's from Virgin Media or BT; they only care about money than spending it; I mean, their tech could be beaten by O2, and that's just as terrible to use xD
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Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England@virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?
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Jok (@JokVape) reported@virginmedia Estimated fix? I ring the helpline and I’m greeted with the same automated message for the past 2 weeks that it’s a complicated ******* issue, company’s a joke, **** your bills and **** your service! 0 customer support I’ll go elsewhere
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LESLEY SMITH (@lesleycraske) reported@virginmedia Sorry is not good enough. At the time I didn’t know where I was moving to so couldn’t know you didn’t provide a service. Charging me £240 disconnection fee when I wasn’t advised of the rolling contract is unacceptable and the fee should be waived. #Ofcom #Martinlewis
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Dan (@danfarr26) reportedOnce again another weekend without broadband thanks to @virginmedia service, on and off more times then a light switch🤬
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Sean Round (@sean2287) reported@virginmedia In the short term - why have you sent my Dad a text and email to say that problems with TV and Internet are sorted, when they aren't? We're trying to watch the Bahrain GP and can't because the signal keeps dropping!
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Steve 🔴 (@SteveGinge19) reported@virginmedia Yah, no outages. We have been here before though, iv complained and you unthrottled it then a few weeks later yous throttle it again. It’s not fair people pay good money for a service and you purposely throttle it.