Virgin Media outages and service status in Burntwood, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Burntwood, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 19, 10:07 AM GMT+1.
- TV (63%)
- Internet (15%)
- Wi-fi (13%)
- Total Blackout (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burntwood, England
The most recent Virgin Media outage reports came from the following cities: Stafford, West Bromwich, Wolverhampton, Burton upon Trent, Bilston, Tamworth, Walsall, Sutton Coldfield, Cannock, and Streetly.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford
|
Wi-fi | 11 hours ago |
|
West Bromwich
|
Internet | 21 hours ago |
|
Wolverhampton
|
TV | 3 days ago |
|
Wolverhampton
|
TV | 3 days ago |
|
Wolverhampton
|
Total Blackout | 3 days ago |
|
Wolverhampton
|
TV | 4 days ago |
Nearby cities with recent reports
10 recent signals
4 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Lacie_Adams (@Lacie_Adams1) reported from West Bromwich, EnglandWell done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?
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Jackalyn Hardy 💙 (@JackalynHardy) reported from Tamworth District, England@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Jens Tait. (@jenstait) reported from Wolverhampton, EnglandSo yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡
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Simple pics 📷 🇬🇧 (@simplepics66) reported from West Bromwich, England@leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week
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Helen (@hartlepoolhelen) reported from Walsall Wood, England@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia Are you real? I work I have to hold down a job
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Mercedes Hodson 👷🏻♂️💁🏼♀️ (@mercede72928186) reported from Wednesfield, England@virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.
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Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England@virginmedia red button for the football not working again. @SkySports
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, EnglandWhen you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Dickie B (@richiebunn) reported from West Bromwich, EnglandThe award for the worst ever customer service goes to @virginmedia over an hours wait to get through.
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Helen Croft (@NannieHelen) reported from West Bromwich, EnglandHi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Pedro661™ (@Pedro_661) reported from Wednesfield, EnglandYaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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Phil Campbell (@PhilCampbell_) reported from Willenhall, EnglandSick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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El 👸🏻 (@byellielouise) reported from Colwich, England@virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Trickie Dickie (@NickHickey84) reported from Bradmore, England@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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Brian Cape (@BrianMCape) reported from West Bromwich, EnglandQuite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil (@Bowtomephil) reported@Benleo @virginmedia Some are great some are not. I had an issue told them what I thought it was as it happened before. One guy said its not that, came three times, changed modems, cables connectors etc. I told them don't send him , they sent a new guy listened to what I said, fixed what I said.
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Ian Lythgoe (@IanLythgoe4) reported@_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue
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Big Ben (@IciBigBen2) reported@jakebritishwall @virginmedia @Benleo Same here. They don’t give a **** about their customers. I avoid anything with Virgin name on it.
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christopher aucott (@christopherauco) reported@virginmedia 36 hours of no internet and half my channels not working on the TV and I still can't book an engineer. What is going on with your service?
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Jeremy Burrows (@JezDons) reported@virginmedia my tv & broadband services are down in the DN6 7 area of Doncaster. Is there an outage?
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786 (@TS7319) reported@Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable
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simon (@simon201831) reported@LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can
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John Finnigan (@JohnFinnig13970) reported@Benleo @virginmedia About 15 years ago I sent them 25 emails in a month to customer service regarding my internet drop outs. The day before I was due to switch they called me, he said it's my job to convince you to stay. Told him about the emails and it was too little too late. He agreed and hung up
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Margi (@Babe212426) reported@Benleo @virginmedia I got rid of Virgin it was very expensive and the call centres! Terrible service!
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Big Ape (@keithman45) reportedHi @virginmedia I've just received a text to say I'm being charged for "unreturned equipment ". But your engineer took it with him. Can't get through on 150. Can you help?