Virgin Media outages and service status in Burntwood, England

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burntwood, England

The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Wolverhampton, Walsall, Tamworth, Burntwood, West Bromwich, Wednesbury, Sutton Coldfield, Stafford, Bilston, and Lichfield.

City	Problem Type	Report Time
Burton upon Trent	Internet	3 hours ago
Wolverhampton	Internet	10 hours ago
Wolverhampton	Internet	2 days ago
Walsall	Wi-fi	3 days ago
Walsall	Internet	4 days ago
Wolverhampton	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

• 
  Susan Johnson (@SusieWJr) reported 12 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  AJKearney (@aquaticsmum64) reported 13 minutes ago from Aldridge, England

  @virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises

• 
  Steve Re-cycle (@poole_ste) reported 16 minutes ago from Wolverhampton, England

  @virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution

• 
  StJohn (@stjohn121) reported 17 minutes ago from Stafford, England

  @virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..

• 
  Adie Hughes (@AdieJAMster) reported 21 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Chris Burden (@WulfrunianChris) reported 22 minutes ago from Wednesfield, England

  My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.

• 
  For my Family🖤 (@SummayahMuslima) reported 26 minutes ago from Wolverhampton, England

  @virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_

• 
  claire smith (@clairado77) reported 29 minutes ago from West Bromwich, England

  @vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy

• 
  Simple pics 📷 🇬🇧 (@simplepics66) reported 30 minutes ago from West Bromwich, England

  @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

• 
  Brian Cape (@BrianMCape) reported 31 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Steve Re-cycle (@poole_ste) reported 35 minutes ago from Wolverhampton, England

  @virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July

• 
  Satish Danny Paul (@________Danny) reported 38 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  iamscorchy (@iamscorchy) reported 45 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Simon Oram 💙 (@TheRealSiOram77) reported 51 minutes ago from Fazeley, England

  @virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?

• 
  Chloe (@ChloeHolland_ox) reported 51 minutes ago from Aldridge, England

  Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out

• 
  iamscorchy (@iamscorchy) reported 51 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Coral Musgrave 🇪🇺🇬🇧🇳🇴 (@travellingcoral) reported 54 minutes ago from West Bromwich, England

  @ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse

• 
  Andy the baggie (@b68baggie) reported 55 minutes ago from West Bromwich, England

  Anybody virgin media gone down

• 
  Alex (@laticwolf) reported 59 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Hope Ford (@HopeFord1994) reported 1 hour ago from Tamworth District, England

  @virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex DM || ⭐ || (@Xoman08) reported 6 minutes ago

  @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

• 
  Calvin Smith (@calv_smith) reported 7 minutes ago

  Hi @virginmedia please could you provide an update and investigate why I have been waiting for over two months since the original engineer visit for the picture quality fault on my tv service to be rectified?

• 
  Sarah (@Sarah57862789) reported 7 minutes ago

  Surprise surprise @virginmedia is down yet again! Near enough every day for the last couple of weeks it's not worked and now apparently 2 issues which won't be fixed till 15 August at 16:08 or 19 August at 14:08. 12 years as a customer and it will be my last!!

• 
  Keiran Griffiths (@Keiran_Mark) reported 7 minutes ago

  @SamReesO @StephenP311275 @virginmedia Sky Stream (and glass) is on-demand service, so if you miss something, you can search for it and watch it, so no need to record it.

• 
  ongoing.correspondence (@OngoingAccount) reported 8 minutes ago

  @virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia

• 
  K1138K (@k1138_k) reported 10 minutes ago

  Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

• 
  Spencer Harbar (@harbars) reported 14 minutes ago

  eight minutes and counting with easily the worst customer service from @virginmedia who do everything to avoid actually listening to what a customer says and wastes their time

• 
  Chris (@deburgh12345) reported 21 minutes ago

  @virginmedia @MyOwnShoes @virginmedia I have an issue with your engineer too.... How's this... appointment today to install / check and over heating box that keeps cutting out.... between 12-4pm (4 hours) my old parents called you at 5 to see what was happening cause the engineer did not show... 1/2

• 
  CallMeMo (@CallMeMoMow) reported 22 minutes ago

  @virginmedia You are aware of how absolutely dogshit your Hub 5 is for anything other than brand new tech devices aren't you? I'd like compensation for the piss poor performance please and thank you

• 
  Stephen Maddock (@stephenm68) reported 24 minutes ago

  @virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet