Virgin Media outages and service status in Burntwood, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Burntwood, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (46%)
- Wi-fi (31%)
- E-mail (8%)
- Total Blackout (8%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burntwood, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Wolverhampton, Walsall, Sutton Coldfield, West Bromwich, Streetly, Stafford, Wednesbury, Burntwood, Bilston, Lichfield, Cannock, and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth
|
Total Blackout | 8 days ago |
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Wolverhampton
|
Internet | 8 days ago |
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Tamworth
|
Internet | 10 days ago |
|
Walsall
|
Wi-fi | 15 days ago |
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Sutton Coldfield
|
Wi-fi | 16 days ago |
|
Walsall
|
Internet | 17 days ago |
Community Discussion
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Virgin Media Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help
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Simon Neale (@nealesj) reported from Swindon, EnglandHey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Hope Ford (@HopeFord1994) reported from Tamworth District, England@virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!
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Chloe (@ChloeHolland_ox) reported from Aldridge, EnglandSick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out
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𝓖𝓮𝓶 (@itsgemrose) reported from Stafford, England@virginmedia Nope, I just keep being reassured every time that it’s been done. Can I have an email address to send a formal complaint to please? Preferably to the most senior person.
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Mercedes Hodson 👷🏻♂️💁🏼♀️ (@mercede72928186) reported from Wednesfield, England@Carol74438555 I was having issues with Virgin media too but they are sending me an updated box out so hopefully it will be ok then
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Steve Penn (@pennwba) reported from West Bromwich, England@virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, England@virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet
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Dickie B (@richiebunn) reported from West Bromwich, EnglandThe award for the worst ever customer service goes to @virginmedia over an hours wait to get through.
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Stuart McCullagh (@stumccullagh) reported from Swindon, EnglandAny news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia
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Stu99746 (@stu99746) reported from Wolverhampton, England@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Jens Tait. (@jenstait) reported from Wolverhampton, EnglandSo yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡
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Mark Kelly (@upthevale) reported from Stafford, England@virginmedia ... what’s going on with your service in Stafford?? ... not good enough!
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Troy (@tr0y1291) reported from West Bromwich, England@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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StJohn (@stjohn121) reported from Stafford, England@virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, EnglandWhen you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Queen Marie 21st👑❤ (@Mariexxxx21) reported@virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄
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Neil Brearley (@Fatfingers1976) reported@virginmedia I have wasted half my day trying to get TNT sports on for the football. I now have to wait and have been told that it may still not be on. Your chat people are not helping. Please sort out my issue.
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entrustTMF (@entrustTMF) reported@virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?
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PAT WEBB (@nan2thou) reportedVirgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.
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Robert mackley (@robert_mackley) reported@entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo
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LovelifeLoveLowe (@debbsno1) reported@TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.
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Alex MacLeod 🌻 (@AlexMacLeod9) reported@spudbishop666 @virginmedia I was a VM customer for 30 odd years but ditched them recently because of price and customer service. Last price hike took me package to £235 a month. Now with EE at £86 a month for similar TV and broadband package but no landline phone which we didn't use anyway.
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1965 Blue 1878 (@noimspartakus) reported@virginmedia trying to contact customer services but your system wont recognise my acct no, absolute joke!!!!!
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TheRealCraig (@AnIndividualist) reportedIf @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now
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Richard Smith (@rickysmith1965) reported@ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.