Virgin Media outages and service status in Burntwood, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 5 outage signals in the last 24 hours around Burntwood, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 28, 10:41 AM GMT+1.
- Internet (63%)
- Wi-fi (17%)
- E-mail (9%)
- TV (9%)
- Phone (3%)
The latest reports from users having issues in Burntwood come from postal codes WS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burntwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burntwood, England
The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Sutton Coldfield, Walsall, West Bromwich, Tamworth, Bilston, Wolverhampton, Stafford, Tipton, Burntwood, Wednesbury, and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Phone | 3 hours ago |
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TV | 14 hours ago |
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TV | 14 hours ago |
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TV | 15 hours ago |
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Internet | 2 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Pedro661™ (@Pedro_661) reported from Wednesfield, EnglandYaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.
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AJKearney (@aquaticsmum64) reported from Aldridge, EnglandHey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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claire smith (@clairado77) reported from West Bromwich, England@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime
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Jonathan Ward (@jaward916) reported from West Bromwich, England@virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!
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Simon Neale (@nealesj) reported from Swindon, EnglandIt looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
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Adie Hughes (@AdieJAMster) reported from Swindon, England@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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Gamepopper (@gamepopper) reported from Lichfield, EnglandI forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
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Phil Campbell (@PhilCampbell_) reported from Willenhall, England******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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neil fleming (@ThatNeilFleming) reported from Wolverhampton, England@virginmedia That might require quite an extensive overall of your infrastructure and servers however you could maybe start by answering the telephone - you are a telecoms company. Or does customer service fly out the window once the direct debits are set up?
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Jens Tait. (@jenstait) reported from Wolverhampton, EnglandSo yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡
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Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Jonathan Ward (@jaward916) reported from West Bromwich, England@virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!
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Helen Croft (@NannieHelen) reported from West Bromwich, England@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Ginger and Nuts (@gingerandnuts) reported from Brownhills, EnglandWell @virginmedia you have let so many people down with no apology or update. Disgraceful.
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Movies4life (@Moviestvlife) reported@virginmedia I’ve had no WiFi for 2 days you’re now saying it’s gonna take until Friday to fix
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Anthony Hockey (@AnthonyHoc69184) reported@virginmedia why does the internet keep dropping in and out, affecting interactive services on my tv box? I assume it’s either because the equipment is reconditioned or your system is poor
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KopiteinPoland (@KopiteinPoland) reportedI never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain
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Diane Russell (@DianeRusse58708) reportedAfter saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???
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Oly Price (@oliverp07477646) reported@virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel
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Chris Fox (@chriscfox) reportedHey @virginmedia given that your website is full of broken and circular links making it impossible to do anything, and your chat service just fails, how do I actually talk to someone?
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parody of a parody of a parody of nothing (@emnm69backup) reportedHey @virginmedia Why are there constant broadband issues in the fy4 area? Regular cut offs. At least half a dozen times so far this month. Contract to soon, so maybe time to switch if you can't provide a reliable service. Ps,your chat bot is also as useless as your broadband.
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lizrichards24 (@SonyRichards4) reportedHere we go again, unable to cancel an old SIM card from @O2 and @virginmedia
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Jaspar | 🏒 LGI | 🏳️🌈 🏳️⚧️ (@JasparColeman) reported*cries in Virgin Media customer*
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me