Virgin Media Outage Report in Burntwood, Staffordshire, England
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The latest reports from users having issues in Burntwood come from postal codes WS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Birmingham, West Bromwich, Sutton Coldfield, Burton upon Trent, Wolverhampton, Walsall, Burntwood, Wednesbury, Stafford, Willenhall and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Tamworth |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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Keith Tracy
(@KeithT3103) reported
from
Birmingham, England
@greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
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Mark Northall
(@Mark_Northall) reported
from
Tamworth District, England
@virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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aiden clark
(@dullthings) reported
@virginmedia currently going through complaints process to cancel my contract because you can't send my the TV box and I've been fobbed off constantly. Can't even get complaints to speak with me, they've just added new products and have to wait 3 weeks now !
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Peter Milburn
(@PeterJMilburn) reported
@virginmedia Can you confirm I can cancel using this address.
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Tony Price
(@T0nyPrice) reported
@virginmedia @MartinSLewis @virginmedia -I sought help on the VM app via the chat service - 24 hours later I am still in a queue. I have stopped talking to the bot as requested, it is still asking questions again and again - the 45 min wait updates are not true - online or old school phone us
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Ryan Morrison
(@RyanMorrisonJer) reported
@virginmedia Finally get through and tell details - put you through to deactivation team. Fine, tell all details again. Now waiting to be put through to 'our house move team'! Sent back. Any chance of keeping me left after this nonsense. The easier it is to cancel, the more likely i'd stay.
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London Tim 🇺🇦#FBPE 🇬🇧🇪🇺🇲🇺🇵🇱🔸️
(@MaldenSaboteur) reported
@virginmedia What I do know is that if they fix it on the 29th I will have been receiving 4% of my "upgraded" speed and 6% of my old speed and will have been unable to watch most of the channels I'm paying for for over 40 days while paying over £130 a month.
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Arvind Iyer
(@arvindsankaran1) reported
@virginmedia Have called 6 times since morning explaining repeatedly the same thing. Not one person in ur customer support or your pre-install team seem to understand this. They are purposely disconnecting my calls now. I am fed up. Can u arrange an engineer or ask someone 2 call/DM me?
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Stephen Hedges-Gale
(@Sloane1701) reported
@O2 as a virgin media customer on gig1 volt tariff I’m shocked that my o2 account hasn’t been upgraded to volt. It’s been over a month now and I was told it would be within 2 weeks
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Hazera Forth
(@ForthHazera) reported
Never thought I would say this but the @virginmedia mobile customer service Whatsapp feature was actually pretty good.
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Gavin Farrell
(@Gav_F) reported
@virginmedia I’m getting a regular pop-up error message saying something about the signal, but the message doesn’t last long enough to read it so I don’t know exactly what the issue is. From my set top box. Any ideas?
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Lee Daines
(@LeeDaines3) reported
@virginmedia Yes you are quite right, but this was never explained to me when I took out this contract. Having looked closer at the contract it is a bit misleading. As it states 18 months promotional contract, and then in a tiny font £10 off for a year. I am still disappointed.