Virgin Media Outage Report in Burntwood, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Burntwood come from postal codes WS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Burton upon Trent, Burntwood, West Bromwich, Bilston, Tamworth, Walsall, Wolverhampton, Lichfield, Sutton Coldfield, Wednesbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
The day ends with a Y 🤝 Virgin media not working again
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@fesshole Imagine having virgin media - those poor kids
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
@virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM
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TheBosz
(@kolapoagunbiade) reported
from
Birmingham, England
@virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.
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Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
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jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????
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Bonna
(@Phil_Bonna) reported
from
Birmingham, England
@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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Rob Chipman
(@robchippyman) reported
from
Birmingham, England
@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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LynneMUFC#22#44
(@LynneMasters) reported
from
Birmingham, England
@virginmedia why is the Sky Sports red button not working
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🏴Simon Evans🏌️♂️
(@simonevans1973) reported
from
Birmingham, England
@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
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Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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derek(🕖❤️🔥samurai🇨🇳)
(@Dereklad) reported
from
Birmingham, England
Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
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Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia guess what ********* your system is down again. Useless pricks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GaryGrier
(@GaryGrieer8) reported
@virginmedia It is not an issue this morning as i am working and looking at anything on demand. It is nearly every evening there is an issue with watching catch up or viewing something that requires an app. I really wonder what I am paying for sometimes
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Lucas Ball
(@LucasBall2211) reported
@virginmedia customer service is some of the worst I‘ve experienced. Joke of a broadband service recently and extremely poor service all round.
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G Matheson
(@GMatheson5) reported
@virginmedia So where does this put me (and my wife who has the same issue) with our contracts! Are you saying we can terminate without penalty given the circumstances?
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Robert Ring
(@RobertR34431841) reported
@virginmedia This is why your customer service is so terrible. You leave a pensioner without the use of her phone and without the ability to pay bills due to aggressive collections agents! It’s an absolute joke!!!
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Lulu Spellman
(@lulu_spellman1) reported
@virginmedia It’s today though@im not hopeful the issues will be resolved as the second line hasn’t been installed and your sending an internal install engineer again. I will be submitting a full complaint as will my daughter who holds the separate account. I need help to resolve not a link
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Boots McGee
(@KatangaUK) reported
@virginmedia Yes and it's blank, your service website and support are really bad
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suzie
(@suzannesafc) reported
@O2 Why am i keep getting "please connect to a network " about 5 times a day my 4g signal is pathetic, why when i go on myo2 app to chat its always busy you can't be busy 24hrs a day i need to port my number over from virgin media asap
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Heather Fitt #OpenYourEyes
(@HeatherJFitt) reported
Today is not the day for slow internet @virginmedia! 🤬😤🤬
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Shaun Connick
(@coolcuk) reported
@virginmedia this is getting rediculous now, the internet was down all Saturday night until Sunday afternoon and now it's down again? What are you doing at all?
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Kristian Lasham
(@TheBiggerEgo) reported
@virginmedia After some fiddling and rebooting the hub a number of times the wifi has now come back. But have had this issue a few times over the course of the week, just the wifi not having internet connection, or not showing as available to join. But wired is fine. Hub potentially faulty?