Virgin Media Outage Report in Rugeley, Staffordshire, England
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The latest reports from users having issues in Rugeley come from postal codes WS15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rugeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rugeley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Wolverhampton, Burntwood, Rugeley, Cannock and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth |
Wi-fi | |
| Wolverhampton |
Wi-fi | |
| Tamworth |
Internet | |
| Tamworth |
Wi-fi | |
| Tamworth |
TV | |
| Tamworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rugeley, England
Latest outage, problems and issue reports in Rugeley and nearby locations:
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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Jim Davies
(@jdelectrical82) reported
from
Tamworth District, England
@saley1984 @virginmedia Only hear people moan about virgin mate! Go sky, never had a problem 👍🏻
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal
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Andy Picken
(@andyvic7) reported
from
Walton upon Trent, England
@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Someone actually looking into my account, the issues I've had and money back would be nice
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Truthisaperspe1 @virginmedia I do inform them of the issues.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use
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👻•Betty👑•👻
(@ghstofyouBrock) reported
from
Walsall Wood, England
Aight but why is virgin media the worst ******* internet shut ever
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StaffordBooks&Comics
(@booksandcomics) reported
from
Stafford, England
Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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daniel stringer
(@daniel_stringer) reported
@virginmedia is ******* useless. Tv or internet problems at least once a month. Pay good money and it always ***** up.
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🖤𝐓𝐘𝐋𝐄𝐑 𝐉🖤
(@MICHAELEMERS0N) reported
@virginmedia Why are you not mentioning the internet being down too though?? Not just the tv
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Anne jones
(@Annejon08415184) reported
@virginmedia disgraceful service again, no TV all day, engineers finished work at 3pm and customers in our area have BBC1 only certainly until tomorrow. Reduction in our monthly bill????
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Bridgets54
(@Bridgets59) reported
@virginmedia Your web site is down, your phone lines are down as well as TV. Guess you don't want to speak to your customers
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T Morris
(@bigstraps) reported
@VanHelSiingh @virginmedia Terrible provider. Can’t wait for this contract to end so I leave them
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Harry Gordon
(@HarryGo77032335) reported
@virginmedia I’m afraid that is bull **** and start taking a days charge or however long this takes of bill absolutely disgusting
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Skynet
(@Skynet_TX) reported
@griff_kirstie @virginmedia No need to call them, it is a national issue, best to just wait for them to fix it
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Ts
(@1986cars) reported
@virginmedia If we don't receive any kind of compensation, it will be a poor show from @virginmedia. We are paying for a service that's we are not getting.
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Paul Spencer
(@spenno13) reported
@virginmedia lost cable tv at 11am this morning, rebooted, nothing. Went on #VirginMedia online, no where to find assistance. Have been trying to report the problem on 150 as requested, just get message saying everyone is busy, phone later. Very poor/no customer service
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Chris Smith
(@ChrisMDSmith79) reported
@ChavinaMckall @shazcow55 @virginmedia Just 4?? You are lucky. Took them 6 months to work out our cable was damaged in the green street box. So they had to do a complete cable pull. It's been down more than 4 times this year alone. More than 40 since we had "broadband" 512kbit installed 21 years ago.