Virgin Media

Virgin Media Outage Report in Rugeley, Staffordshire, England

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The latest reports from users having issues in Rugeley come from postal codes WS15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rugeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rugeley, Staffordshire, England 11/15/2024 04:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rugeley, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Tamworth, Rugeley, Lichfield and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton TV
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomTamworth Wi-fi
United KingdomTamworth Internet
United KingdomTamworth Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rugeley, England

Latest outage, problems and issue reports in Rugeley and nearby locations:

  • VickyBloor2 Vicky Bloor (@VickyBloor2) reported from Walsall Wood, England

    @virginmedia any updates on internet connection in the Midlands 5 hours down now 😡

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.

  • mbally91 Mathew (@mbally91) reported from Stafford, England

    @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

  • SteveA_3 Steve Arliss (@SteveA_3) reported from Wolverhampton, England

    This is the exact reason I use the web chat!! To ensure conversation is saved on screenshots! So far today @virginmedia have been completely useless! Want me to pay for a service I'm not getting and they dont know when I will be able to get again

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia trying to get in contact with customer service about renewing my account

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia Yes we have done every trouble shooting piece of advice under the sun

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia The worst customer service in History gotta be seen to be believed

  • cybilrat Jennie O (@cybilrat) reported from Wolverhampton, England

    In these times where working at home essential @virginmedia one week before anyone can fix my internet which was fine before your maintenance

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.

  • LEE__83_ loc (@LEE__83_) reported from Wednesfield, England

    @virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel

  • SteveA_3 Steve Arliss (@SteveA_3) reported from Wolverhampton, England

    And @virginmedia want me to pay if I decide instead of the uncertainty i want to cancel it and get someone like @SkyUK or @BT installed that can actually provide the service you pay them for

  • RitzNarshi Ritz (@RitzNarshi) reported from Lichfield, England

    Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia broadband is down in WV6 can you confirm this please

  • Dawn08503854 Dawnie (@Dawn08503854) reported from Wednesfield, England

    @virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.

  • CraigST6 CR #GTTO (@CraigST6) reported from Stafford, England

    @virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.

  • walsallmatt WalsallMatt #76TottersLane (@walsallmatt) reported from Walsall Wood, England

    DEAR VIRGIN MEDIA! SORT YOUR **** OUT YOU BUNCH OF TOSS RAGS!!!!

  • SteveA_3 Steve Arliss (@SteveA_3) reported from Wolverhampton, England

    And they expect me to be happy to wait until the 5th of december now? While still paying full price forbabaervice I cant use because they messed up @virginmedia seriously wtf!!

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!

  • LEE__83_ loc (@LEE__83_) reported from Wednesfield, England

    Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service

  • Matt_Francis98 Matt' (@Matt_Francis98) reported from Fazeley, England

    Virgin media are the worst internet providers there is for sure

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DjKKrush Krush (TheSmokeBreakPodcast) (@DjKKrush) reported

    Hi @virginmedia is there a way I can log a complaint about the service I received yesterday without having to wait in a queue to call you?

  • KH4NS Simple Life (@KH4NS) reported

    @virginmedia For the past two days I have had to cancel other elements to be on the phone with Virgin. This is not the most pleasurable thing to do. Let’s organise this web chat for 11 tomorrow I really hope there will be a resolution

  • philjemmett Phil Jemmett (@philjemmett) reported

    Dear @virginmedia - I am not a table tennis ball, so please stop batting me backwards and forwards between two teams that can't help me. This is on the web app you nag me to use for 2 solid minutes everytime I try and call you on the phone. 1 hour in and I've got nowhere.

  • ManicMoaner Manic Moaner (@ManicMoaner) reported

    @SkyNews Oh no! This is awful! I feel the need to balance myself out by watching some TV adds. I’m thinking Sainsbury’s, Virgin Media etc.

  • KH4NS Simple Life (@KH4NS) reported

    @virginmedia I will direct my bank to cancel the direct debit to Virgin

  • justwatching87 Des yeux en ligne (@justwatching87) reported

    @virginmedia Sky One gone. And basically two channels simulcasting shows which are on same time on other Sky channels. Utter crap.

  • philjemmett Phil Jemmett (@philjemmett) reported

    @virginmedia Whenever I phone it spends a long time telling me to use the web app or the online pages or text service. The last few times I've tried that I've been told to pay £240, or just passed from pillar to post So frustrated for the complete lack of service unless we complain publicly

  • KH4NS Simple Life (@KH4NS) reported

    @virginmedia My bank will be calling me tomorrow again. I already have complications I am not worried about the ones with Virgin. I don’t want Virgin service or contract anymore I will cancel all services. I would call and do it but I don’t want to be on hold for an hour again

  • vikk1978 vicki kielty (@vikk1978) reported

    @virginmedia I've received the new 360 remote, followed the instructions but getting an error message saying migration not available, tried live chat but thry can't help, any advice??

  • KH4NS Simple Life (@KH4NS) reported

    @virginmedia Why can’t the tech team work on it now and resolve it. I have identified the issue on multiple calls with the team the telephone line only allows for calls to be made and doesn’t receive any calls. What else is needed Tom me on a web chat