Virgin Media Outage Report in Colwich, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 01: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Colwich, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stafford, Burntwood, Lichfield and Norton Canes.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Internet | |
| Stafford |
Wi-fi | |
| Burntwood |
||
| Burntwood |
Internet | |
| Burntwood |
TV | |
| Burntwood |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colwich, England
Latest outage, problems and issue reports in Colwich and nearby locations:
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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Ash🌐
(@AshMcFarlane95) reported
from
Rugeley, England
@virginmedia you internet service is down again
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
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Chan Ekanayake
(@ChanEk81) reported
from
Stafford, England
@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
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George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Keenan
(@Tim__Keenan) reported
@virginmedia I've run out of time. I've asked them to reactivate my services and to open a complaint. I need to get on with prepping for the move :/
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Tim Keenan
(@Tim__Keenan) reported
@virginmedia Aye, the person dealing with me is either telling fibs to make me someone else's problem tomorrow, or doesn't understand how your services work :/
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Ashley Johnson Hayes
(@ASHLEYJ0HNS0N) reported
@virginmedia Having problems with both wired and wireless communication, when it drops out I can no longer use catch up services or online on TV box
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J
(@ShootyBoomJohn) reported
@virginmedia I'm currently a Virgin mobile customer out of contract on a 30 day rolling deal. If I take broadband and phone with sim included is it easy to move my number over and stop existing contract?
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David Whyte
(@DavidWhChalky) reported
@CuomoPrimeTime @ChrisCuomo Vindman makes good points. Pity that CNN no longer available to be in UK via Virgin Media after over 25 years. No subscription add on allowed. Paid the CNN fee for TV link up via ipad & smart phone but ir doesnt work. CNN MAKES CONTACTING THEM IMPOSSIBLE. Sort it out big money.
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Rob
(@elldallan) reported
@virginmedia Still, never any recompense for hassle, when get a rare day to myself this happens so can’t relax on a day off. Been with Virgin 15 years, but not going to make 16, finally had enough, prices keep going up, nothing for loyalty,paying £60 month just for 200mb net, not even got to
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Andrew Simmons
(@andy_vigilante) reported
@virginmedia I will join the forums however, I pay you for a service that you are not providing. Why is it my job to find a fix?!
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Michael lee
(@Michael56370476) reported
@virginmedia imap.ntl server. not responding is the error message. is that an issue at yiur end? I NEED my email.
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Carl Ratchford
(@ratchford2k) reported
Dog **** @virginmedia
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Sam Hartill
(@sammylou74) reported
@virginmedia No still not working