Virgin Media Outage Report in Colwich, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Colwich, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Burntwood, Stafford and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Wi-fi | |
| Stafford |
Internet | |
| Burntwood |
Wi-fi | |
| Burntwood |
Total Blackout | |
| Lichfield |
Internet | |
| Burntwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Colwich, England
Latest outage, problems and issue reports in Colwich and nearby locations:
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Vicky Bloor
(@VickyBloor2) reported
from
Walsall Wood, England
@virginmedia any updates on internet connection in the Midlands 5 hours down now 😡
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CR #GTTO
(@CraigST6) reported
from
Stafford, England
@virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I have lost my internet and TV channels. I don’t have access to the login details or my phone number to resolve online and I can’t get any answer on the phones despite waiting a very long time. How can I resolve this please?
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Mathew
(@mbally91) reported
from
Stafford, England
@virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.
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WalsallMatt #76TottersLane
(@walsallmatt) reported
from
Walsall Wood, England
DEAR VIRGIN MEDIA! SORT YOUR **** OUT YOU BUNCH OF TOSS RAGS!!!!
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
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Matt'
(@Matt_Francis98) reported
from
Fazeley, England
Virgin media are the worst internet providers there is for sure
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Kim Etheridge
(@ketheridge71) reported
from
Lichfield, England
@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia can you please advise how I can speak to an actual person on your customer service number
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Jason Timmins
(@saneorinsane) reported
from
Brownhills, England
@virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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Will Hook
(@williamtm) reported
from
Stafford, England
@virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query
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Steve Wiley
(@S_Wiley303) reported
from
Walsall Wood, England
@virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I’d like to cancel my broadband installation
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Jack Benjamin
(@beadyeyedjack) reported
from
Cannock Chase, England
@virginmedia have got to be the worst company going. Awful awful service. Avoid at all costs!!!! #virginmedia #BROADBAND
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Huskisson
(@HuskissonJennie) reported
@virginmedia worst customer service this morning, one cut me off and the other sounded like he hated the world. Switched to @NOW and the lady I spoke to was absolutely lovely, what a difference
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Jack_
(@Jack0182748) reported
@virginmedia In the last 2 weeks I've had issues watching boxing (ppv), bt sport and skysports (not just me either, so it's a virgin issue) plus numerous issues with WiFi. Called as you suggested and whilst being 'transferred' I've been cut off! Please can someone contact me asap
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Foolproof (Sylvia Suddes)
(@bossproofreader) reported
If you are a @virginmedia customer and you can't access your email, the only way to resolve the problem is to call and choose the option that says you're leaving the company. There is no option among those offered (broadband, TV, mobile). #VirginEmailProblems
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Matt Welch
(@mattywelchkop) reported
@virginmedia Just been on the phone for an hour trying to resolve an issue with our TV that we've had for 2 days. Got hung up on and was told no managers were avalible they have tried signing my 70yo father onto multiple contracts when all he wanted was his TV working.
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Jon Nicholas
(@jonathanwithnoh) reported
@virginmedia I’ve been trying to call and talk to a human to ask about my new installation. I can only get to an idiotic and annoying autobot. This initial experience of trying to get help totally sucks… is this what I can expect for the duration of my contract?
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therightplace
(@therightplace11) reported
@virginmedia please train your customer support to not disconnect customer calls when they cannot answer a question. It must be daunting for them when the answer isn’t scripted? Terrible service as always!
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brian mugz
(@BrianMugz1999) reported
@virginmedia Still issues in SG2. Every daytime this week broadband goes down at approx 10am but comes back on in evening.. nothing on Virgin Status about problems. Maintenance happening?
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Jarryd Mulligan 🇺🇦
(@JarrydMulligan) reported
@virginmedia Hello, I’ve left it a few days now for the issue to be resolved but I am still unable to log in to virgin media go
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Lord Ben ☁️
(@BenAKAGet) reported
@virginmedia Help with my Tivo subscription? I want to upgrade to get the Sky Sports channels for an extra £7 P/M... but how much extra would it be to get the channels in HD?
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Peter Clary 💙
(@peter_clary) reported
@virginmedia Hi @virginmedia. Thanks for responding but this was directed at @toobbroadband. We’re actually a longtime virgin cable customer but need faster upstream as well as faster downstream and we’re already paying you a lot.