Virgin Media Outage Report in Colwich, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Colwich, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Burntwood, Lichfield, Stafford, Norton Canes and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Internet | |
| Burntwood |
TV | |
| Burntwood |
TV | |
| Lichfield |
Internet | |
| Burntwood |
||
| Stafford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colwich, England
Latest outage, problems and issue reports in Colwich and nearby locations:
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Dan and Bec
(@danandbec) reported
from
Stafford, England
Well, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit?
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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nathan
(@small1808) reported
from
Stafford, England
@virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
@virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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Jack Benjamin
(@beadyeyedjack) reported
from
Cannock Chase, England
@virginmedia have got to be the worst company going. Awful awful service. Avoid at all costs!!!! #virginmedia #BROADBAND
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Steve Wiley
(@S_Wiley303) reported
from
Walsall Wood, England
@virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim
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nathan
(@small1808) reported
from
Stafford, England
@virginmedia an hour on hold and still no further forward 😭😭😭😭😭 this is why i dont ring with problems with my service from you
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Will Hook
(@williamtm) reported
from
Stafford, England
@virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.
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Kim Etheridge
(@ketheridge71) reported
from
Lichfield, England
@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Sykes
(@41225sykes) reported
@virginmedia Hi virgin absolutely not, you haven’t even investigated the complaint properly. Just responded with what package I’m allegedly on! And that’s your resolution. Absolute shambles of a company. Disgraceful. @Ofcom
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gina
(@thenameisgee) reported
@virginmedia @VMSolutions_ love working from home when your internet continuously drops out. When I tried to book someone to look at it you said ‘there is an issue in my area’ and then no other information??? I’m losing sales and money because of you!!!!
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Dave Thorn
(@AFCMan_Uk) reported
@virginmedia Please, For the LOVE OF GOD...WHEN I dial 150 and need help, put me through to an ENGLISH PERSON, and NOT some bloody call centre in Delhi!! I can't understand a word they say, and they have no idea what they are doing!!!
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Carla Sheldon
(@Carla_SHELDERS) reported
@virginmedia Your live chat isn’t working. So … why do I pay for a sports package but then I can’t watch premier sports channel?? Doesn’t make sense to me as a Rugby leave fan #help
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Iwan Lloyd
(@IwanLloyd1) reported
@virginmedia Done all this, told me to do WhatsApp, will be the 5th time I’ve had to re-enter passwords and the like, and still not heard back from you. It seems Sky are cheaper so I’ll be looking to cancel @virginmedia . A shame as I’ve never had issues with @virginmedia b4
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Bryn 🇺🇦
(@DayBroken4) reported
@virginmedia Just called up to cancel,waited 30 mins on hold, got transferred from retention to house move and when I'd finally convinced the person I wanted to leave they hung up on me. Brilliant. Now I have to wait on hold for another 30 mins. I wonder why I might be leaving #virginmedia??
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Angela Kane
(@AngelaK52259754) reported
@virginmedia getting so p!$$ed off now, just spoke to your call centre staff member who told me there’s no issues in my area after having no broadband,TV and landline for 2 days to get more info even though I signed up for notifications from engineers for updates !!!
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tony johnson. Supporting Ukraine as best I can!
(@teabellyjohnson) reported
@virginmedia You have to be joking! Last time I called I was put on hold 3 times! And got no help and got charged £18 for the call! Nope, I`ll wait for the solicitors letter, go to court and have my day!
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Ewan (Mélonade)
(@MelonadeMusic) reported
@virginmedia Just got new broadband and been trying to register / access my virgin media online account for a week now. Called support 3 times and can't seem to get any help, could you lend me a hand? thanks.
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Giles Russell
(@gilesrussell2) reported
@virginmedia phoned customer services twice this morning and now just get sent a link when i phone and can't get through to anyone now. How can I speak to someone please.