Virgin Media Outage Report in Colwich, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Colwich, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stafford, Burntwood and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
||
| Burntwood |
TV | |
| Stafford |
Internet | |
| Lichfield |
TV | |
| Stafford |
Internet | |
| Stafford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colwich, England
Latest outage, problems and issue reports in Colwich and nearby locations:
-
StJohn
(@stjohn121) reported
from
Stafford, England
@virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..
-
StJohn
(@stjohn121) reported
from
Stafford, England
@virginmedia after reporting issues with my VM hub4 where the 5Ghz channel reverts to channel 108 it has come to my attention that this is being experienced by others. I’ve had to fact reset then manually change it to Ch40/48 then rename 2.4&5 so that my wife’s system can log 1/2
-
𝓖𝓮𝓶
(@itsgemrose) reported
from
Stafford, England
@virginmedia Nope, I just keep being reassured every time that it’s been done. Can I have an email address to send a formal complaint to please? Preferably to the most senior person.
-
Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
-
Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia guess what ********* your system is down again. Useless pricks.
-
Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns
-
LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
-
LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
-
Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
-
Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
-
Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
@virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice
-
Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
-
Tim Ray
(@timothyray) reported
from
Tean, England
@Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.
-
Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
-
Gamepopper
(@gamepopper) reported
from
Lichfield, England
I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
-
Helen
(@hartlepoolhelen) reported
from
Walsall Wood, England
@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
-
beckiemurphy
(@beckieslittleb1) reported
from
Rugeley, England
@virginmedia Yes it doesn’t help
-
Ian Morris
(@ianmorris04) reported
from
Checkley, England
@JimBrowning11 @virginmedia @KolkataPolice They are also targeting sky customers, was seeing my mum phone went internet, today my house phone, same ****. Be careful people.
-
Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @virginmedia what the hell is going on with your service? It’s simply unacceptable! I work from home and need the internet to do my job! When is the service going to be working? @Ofcom
-
Mark Kelly
(@upthevale) reported
from
Stafford, England
@virginmedia ... what’s going on with your service in Stafford?? ... not good enough!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Asp1
(@adampreedy) reported
@virginmedia I am in and endless loop trying to sign into my sky sports app getting error IDF-12B. I can't get to actually speak to someone as your automated call decision tree is so bad. I'm paying for a service I can't currently access. Totally unacceptable
-
Lewis Gillett
(@LewisGillett) reported
@virginmedia outage again in Nottingham. Reminds me I must switch to another provider soon because Virgin Media is unbelievably unreliable.
-
yames
(@YamesAlexander) reported
@burningfury247 @virginmedia Go to downdetector and compare Virgin Media with sky or BT, it's terrible. Planning on switching soon.
-
Wilko
(@JWilko1983) reported
@virginmedia your customer service is appalling. Nearly 5 hrs of phone calls in a month to try and sort my account, from the incorrect package, inability to link my virgin media/O2 ID to my account number to watch Virgin TV Go to now promised phone calls that don’t materialise
-
tony
(@WardFish5tony) reported
@virginmedia Hi, I'm still having problems logging into my sky sports app on my phone. I can watch every channel on the TV go app for virgin media including TNT sports but it still won't allow me to view sky sports.
-
Samantha Stancomb
(@Bullpup2) reported
@virginmedia Yes...but it doesn't go into mine. I had to sort out a new Virgin media/O2 login, download the app, get a message ten times to Gmail to click on, get a code to my phone, put in account information and get access to my husband's account!
-
Mcfcfxp
(@mcfcfxp) reported
@virginmedia Virgin Media Outage Update - ID: F011915097 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team Yet it’s still not working
-
diana smith
(@notdiprincess) reported
@virginMedia Please can anyone give a phone number to contact Virgin Media that will be answered by a person. I’ve tried their chat bot thing sent in a direct message to no avail. They close down the chat saying resolved but nothing changes
-
Ruth Whalley
(@Leftdoubleclick) reported
@LutzSchueler @O2 @virginmedia Dear Lutz, we are desperately trying to re ew our contract with you …it is impossible to do this on line! We have been passed around from this person to that person. Please can you help yes ?
-
𝙹𝙰𝙼𝙴𝚂 𝚂𝚃𝙴𝚅𝙴𝙽𝚂𝙾𝙽 🎮 🏴
(@JJAMESSTEVENSON) reported
Think it might be time to move to @SkyUK from @virginmedia over 20 years of service & this is the worst it has been broadband down nearly everyday & takes weeks for "Repairs"