Virgin Media Outage Report in Colwich, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Colwich, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Burntwood, Lichfield, Cannock and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Internet | |
| Lichfield |
Total Blackout | |
| Cannock |
Wi-fi | |
| Burntwood |
Wi-fi | |
| Burntwood |
Internet | |
| Burntwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colwich, England
Latest outage, problems and issue reports in Colwich and nearby locations:
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
@virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Jack Benjamin
(@beadyeyedjack) reported
from
Cannock Chase, England
@virginmedia have got to be the worst company going. Awful awful service. Avoid at all costs!!!! #virginmedia #BROADBAND
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Dan and Bec
(@danandbec) reported
from
Stafford, England
Well, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit?
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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nathan
(@small1808) reported
from
Stafford, England
@virginmedia an hour on hold and still no further forward 😭😭😭😭😭 this is why i dont ring with problems with my service from you
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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nathan
(@small1808) reported
from
Stafford, England
@virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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Steve Wiley
(@S_Wiley303) reported
from
Walsall Wood, England
@virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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raees
(@raees_shah17) reported
@virginmedia Usually they fix these issues in 2 days at max, why 2 weeks, is the team struggling?
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Steve Palmer
(@Stevek93321) reported
@virginmedia I have had to come out of my house to get a data signal its not just my landline it's my Internet connection and tv to. I am happy to talk to you know but once I get home I won't be able as i haven't got Internet phone or TV and no mobile signal
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DianeLewis 6039💙.
(@dianelewis6039) reported
@virginmedia shame on you another weekend with no TV for my elderly Mother. Stating Monday 12pm to fix.!! TV is her only pleasure.
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Kriton Danopoulos
(@kritwni) reported
@virginmedia This is a joke. on the 19/03 my broadband went down. I managed to book an engineer for 24/03. The engineer came and said that Virgin unplugged by mistake my cable for the street box and another engineer will come today. No one came and next date is 06/04. Thanks
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ 🌹$3 Sale 💦 Top 10%
(@HayleyDanielsUK) reported
@againjeff1 @virginmedia I may have to tbh because it's happening too many times now. Appreciate AW had its issues but my download speed and upload is pretty much 0.00
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Bradley Wilson-Hunt
(@BradErzwh) reported
@virginmedia its now been over 2 days with unusable internet 25-50% packet loss, your support is awful and I've not received a single update even though the case has been "escalated".
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Russ Evans
(@RussEvans18) reported
So @virginmedia are increasing my bill by 29% because their costs have increased. Oh behave you've got billions in the bank I've got £12.67 **** off.
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Rajoo🇮🇳
(@Rajoo56473358) reported
@virginmedia you're services are extremely disappointing. My landline has been out of order for nearly 4 days. Reported today put on hold n libe disconnected. Despite calling back I'm getting no where. Landline is connected to emergency services, therefore required for vital
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Elizabeth Ann
(@EOB78) reported
@virginmedia you need to sort it out. For more than a week we’ve had bad Wi-Fi, having to use 4g for a service I pay you for is unacceptable. I’ve called multiple times & had engineer out twice, not on. Sky may be calling soon 🤬
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Paul Middleton
(@slowdownpilgrim) reported
@virginmedia I contacted you January to inform you my mum had died. I offered to pay her last bill. Two of your staff verbally said Virgin, as a brand would never expect that. Her package was disconnected Feb. This week she got an additional £124 bill for March. Seriously!