Virgin Media Outage Report in Colwich, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Colwich, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Uttoxeter, Burntwood, Lichfield and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Uttoxeter |
Wi-fi | |
| Burntwood |
Internet | |
| Lichfield |
||
| Burntwood |
Internet | |
| Burntwood |
Phone | |
| Burntwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colwich, England
Latest outage, problems and issue reports in Colwich and nearby locations:
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
@virginmedia Hey @virginmedia I was expecting to receive call today at 12pm from somebody called John but I’m still waiting. Really starting to annoy me how bad your customer service is being!
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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👻•Betty👑•👻
(@ghstofyouBrock) reported
from
Walsall Wood, England
Aight but why is virgin media the worst ******* internet shut ever
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia was expecting to receive call today at 12pm from someone called John but we still waiting. Really getting annoyed at how you are treating us! 14 years of being a loyal customer and being treated like this! Your customer service and bereavement team are the worst!
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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StaffordBooks&Comics
(@booksandcomics) reported
from
Stafford, England
Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Ash🌐
(@AshMcFarlane95) reported
from
Rugeley, England
@virginmedia you internet service is down again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsey
(@DigitalDoodler) reported
More diabolical service @virginmedia. Was told our bill would go up to £125 but been charged £129.50 (increase of £59 a MONTH) Ended our contract, and since have had 2 calls trying to make me stay and the last call the bill went down to £60. Serves me right for being so loyal :D
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Peter Hazlewood
(@PeterHazlewood6) reported
@virginmedia what has happened to Virgin during lockdown. My broadband is so unreliable. Customer service useless. Fees keep going up. Time to give BT a try.
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CO’S
(@cjosulli) reported
Hi @virginmedia, my Wi-Fi is still down in SE11. Not only can I not properly work but I can also not play WarZone with my crew. I am holding you personally responsible for the dub I am currently not getting Mr Branson. For shame
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Matt Jones
(@matthewwjones) reported
@virginmedia Not on your service status website, but people all over SW London are reporting problems with upload speeds - it's affecting all my neighbours (postcodes SW13, SW14...) Please investigate ASAP, and let your customers know what's going on - it's very disruptive!
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Ben Stockman
(@BenStockman) reported
@virginmedia When is the Sw9 outage getting fixed?! If I wanted rubbish automated customer service and no internet for 24 hours I'd have stayed with BT
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Jamie McHale
(@jamiemchale) reported
@virginmedia Yes, and I am also a current customer. I moved in with my partner last year and cancelled my old account. The account was in good standing, and it closed to zero. I opened a new account at my new address, and am currently paying the bills.
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Juliet. 🌸
(@gagaofvamps) reported
@virginmedia Hi, unfortunately I couldn’t because of the health situation. It was back in June 2020. I asked multiple times for a return kit to be sent to me but I never received one... I’m also scared that the email might be a scam, hence my concern because I replied to it...
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Rhys Edwards
(@rhys_edwards) reported
@virginmedia I keep getting over charged for a contract that I didn't agree to, or sign. Can you please help? Flagged direct debits to Monzo as fraud.
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Penny
(@UselessCoin) reported
Virgin media compensating us £404 and a new router because they finally realised we've been paying for service we haven't gotten because of its busted ***
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Sue Wilkinson
(@its_not_susan) reported
@virginmedia I assume its a credit as my contract states my package includes a service in the price which was agreed at upgrade and yet still being charged for it on top of the set amount stated.