Virgin Media Outage Report in Fradley and Streethay, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fradley and Streethay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fradley and Streethay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Fradley and Streethay, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Tamworth, West Bromwich, Rugeley, Sutton Coldfield, Burton upon Trent, Nuneaton, Swadlincote, Burntwood and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Internet | |
| Tamworth |
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| Tamworth |
TV | |
| West Bromwich |
Internet | |
| Tamworth |
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| Tamworth |
Community Discussion
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Virgin Media Issues Reports Near Fradley and Streethay, England
Latest outage, problems and issue reports in Fradley and Streethay and nearby locations:
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Andrew Markou
(@Andyfoodie) reported
from
Tamworth District, England
Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?
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Brian Cape
(@BrianMCape) reported
from
West Bromwich, England
@virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?
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Brian Cape
(@BrianMCape) reported
from
West Bromwich, England
Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia guess what ********* your system is down again. Useless pricks.
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Kev Maslin
(@kevmaslin) reported
from
West Bromwich, England
@virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Morrison
(@AndrewUK) reported
@virginmedia My contract ended Feb 6, but got two further incorrect bills. Advisor said these will be cancelled and that I could cancel my Direct Debit, which I have done. Call cut off after 1 hour (!) so don't know if all actioned. Can you confirm my balance is zero please?
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❤️ Red Devil Bling ❤️
(@lee_bling1878) reported
@Good_Godders @Reddevil19721 @virginmedia Yeah they're all full of promises and never deliver!
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Illy Mus 💙
(@illymus) reported
@virginmedia Still very poor. My weekly chat with friends I had to turn my WiFi off as it kept freezing. My contract ends along with the discount. I will not be paying more for this
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Claire
(@dazane84) reported
@virginmedia That’s fine, can wait for the letters. I take it will have 30 days notice, the service won’t just cut off?
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Namco
(@Namco81760540) reported
@virginmedia It's a poor process if you don't even acknowledge that the account has been marked to cancel. What happens come the 11th March and it doesn't terminate? I have no proof I've even spoken to someone to cancel my account.
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Sam
(@Good_Godders) reported
@lee_bling1878 @Reddevil19721 @virginmedia WOW that is terrible, have you tried Plusnet, i believe they are good in some areas
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Carlean Lettings 🏡
(@HainsbySue) reported
@virginmedia We have virgin media business internet - no problems. We have virgin media tv full package and phone. Three set top boxes all very old. Currently we cannot get catch up or on demand on any box. Terrible service from virgin media.
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Sam
(@Good_Godders) reported
@lee_bling1878 I have had Bad wifi with @virginmedia since January, was told there was an outage and would be fixed within a few days, nearly 5 weeks later and still not resolved and told it won't be until 18th Feb
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Dennis the Maverick
(@denfazzer) reported
I have never used a more incompetent company than @virginmedia poor customer service, absolute poor quality equipment. Hub 4 worst thing ever. Boosters not working the out of stock. Ring back at the end of the month and said they would send two new tower 1/2
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GD
(@GD28028480) reported
@virginmedia Yes. It is a consistent issue, not one which has just came up in last few days. Please help