Virgin Media Outage Report in Fradley and Streethay, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fradley and Streethay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fradley and Streethay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fradley and Streethay, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: West Bromwich, Walsall, Burntwood, Tamworth, Lichfield, Wednesbury, Sutton Coldfield, Nuneaton, Swadlincote, Burton upon Trent and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Walsall |
Internet | |
| Burntwood |
Internet | |
| Walsall |
Internet | |
| Tamworth |
Wi-fi | |
| Lichfield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Fradley and Streethay, England
Latest outage, problems and issue reports in Fradley and Streethay and nearby locations:
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out
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Gamepopper
(@gamepopper) reported
from
Lichfield, England
I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
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Steve Penn
(@pennwba) reported
from
West Bromwich, England
@virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.
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LOLZ N TING
(@Tommm_Currie) reported
from
West Bromwich, England
@virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..
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Gemma Downes
(@gemmadowneswba) reported
from
Nuneaton, England
@chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media
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Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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Paul M Crowley
(@crowley1959) reported
from
West Bromwich, England
@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
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♥ Karina Aura ♥
(@karriecheer) reported
from
West Bromwich, England
Virgin media has been down since this morning what a joke
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
@virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises
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Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
@virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice
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Paul Ley
(@paul_ley) reported
from
Tamworth District, England
Virgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again
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Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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Steve Penn
(@pennwba) reported
from
West Bromwich, England
@virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Coomber
(@Dazc090861) reported
from
Cardiff, Wales
@virginmedia can you tell me what has gone wrong with your company!?!? I have been with you for years, without complaint but, since Dec 21, you change my contract, without my say-so & despite constant calls for 6 months, still nobody will take responsibility & sort it out!!! 😠😠
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Rob Colquitt
(@rcolqui1) reported
@virginmedia Thankyou for the swift reply! Same issue occurs... Its when I select which box I have
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Mark Mason
(@markdavemason) reported
@virginmedia I just wanted to see the bundles and prices but as an existing customer it appears I’m not allowed to do that and must jump through hoops to get any information. I’m going to wait and see what the fibre roll out in this area does for us. Doesn’t make you feel valued though.
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Matty M
(@wanna_be_dj) reported
@virginmedia Is that using the MAC address? Apologies haven’t looked at the link. If yes, I tried that before and it caused all kinds of problems.
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appleblossomB
(@appleblossomBe) reported
@virginmedia I’ve complained I’ve given you the reference I’ve had an email back which bears no relation to my complaint . Your company is appalling . I’ve switched to BT . Your co is trying to get £ out of me until end of July for services I have not & will not receive . Horrendous
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ArcticFox19779
(@ArcticFox1977) reported
@virginmedia So now we have no Internet for 5 days now. My son can't connect with his tutor and my wife can't do any work/uni assignments because of this rock bottom rubbish service from virgin who claims they are lightning fast. There's nothing lightning about your customer service/ enginee
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Gavin Hobbs
(@gavhobbs) reported
@virginmedia I'm having trouble with your website. Ever since I started using Volt I dont seem to be getting the speeds I should. I also went to downgrade my package as a result of having volt, and the bot that the website uses is useless!
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_mattfoster2010
(@mattfoster2010) reported
@EJsKnitsGB i went out for a lunch and a catch up with a friend earlier, it was nice but it's really hot here, came back and within an hour of being back we had a power cut, apparently Virgin Media had an outage so it might be connected.
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Jamie Saunders
(@4a6d65) reported
@virginmedia I'm asking, if I was an existing customer now or a new customer about to leave their minimum term, how much are both packages? Surely someone at VM must know without needing access to my account?
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Jamie Saunders
(@4a6d65) reported
@virginmedia and I'm an existing customer, who has come to an end of an O2 contract (not planning to renew, wasn't for a phone) and I'm not sure I see what Volt benefit I'm getting here?