Virgin Media

Virgin Media Outage Report in Fradley and Streethay, Staffordshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fradley and Streethay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fradley and Streethay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fradley and Streethay, Staffordshire, England 04/29/2024 03:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Fradley and Streethay, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Sutton Coldfield, Swadlincote, Walsall, Tamworth, Nuneaton, Lichfield and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Internet
United KingdomSutton Coldfield Internet
United KingdomSwadlincote Internet
United KingdomWalsall Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomWest Bromwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fradley and Streethay, England

Latest outage, problems and issue reports in Fradley and Streethay and nearby locations:

  • tr0y1291 Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?

  • clairado77 claire smith (@clairado77) reported from West Bromwich, England

    @vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy

  • S_Whitchurch Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, England

    First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!

  • JackalynHardy Jackalyn Hardy 💙 (@JackalynHardy) reported from Tamworth District, England

    @virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service

  • curtis_thomas97 Curtis Thomas (@curtis_thomas97) reported from Nuneaton, England

    @virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.

  • S_Whitchurch Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, England

    @virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    @virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises

  • crowley1959 Paul M Crowley (@crowley1959) reported from West Bromwich, England

    @virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.

  • Liammanning2u li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

  • scbadham Scott badham (@scbadham) reported from West Bromwich, England

    @virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out

  • Liammanning2u li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia can someone help me

  • Tommm_Currie LOLZ N TING (@Tommm_Currie) reported from West Bromwich, England

    @virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..

  • pennwba Steve Penn (@pennwba) reported from West Bromwich, England

    @virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name

  • scbadham Scott badham (@scbadham) reported from West Bromwich, England

    @virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from West Bromwich, England

    @virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly

  • paul_ley Paul Ley (@paul_ley) reported from Tamworth District, England

    Virgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from West Bromwich, England

    Virgin media has been down since this morning what a joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DrSthanakiya Sunil (@DrSthanakiya) reported

    @virginmedia I am having issues creating the “my virgin account” with my email address. I am a returning customer, after some years, and I think there is a conflict with the email address I want to use. Can someone help me with this please?

  • n_mcaleavey Natalie McAleavey (@n_mcaleavey) reported

    @virginmedia hiya our contract is about to end and we do not want to renew. How do we go about cancelling our service?

  • DangerMediaUK David Marsh (@DangerMediaUK) reported

    @virginmedia From my experience earlier, they clearly can't. Cannot believe the scandalous amount you charge for this hopeless service.

  • susannestone susanne (@susannestone) reported

    @Rsv1620Ranjit @virginmedia I’ve been without Netflix for 4 weeks now which is included in my package. I’ve been told many different excuses for this. 2 tech jobs issued and not completed in time frame. I’ve been told by Netflix that it’s VM disconnecting the membership on customers. Absolute dire service

  • paulhooker4 paulhooker (@paulhooker4) reported

    @virginmedia once again your service keeps going on and off in the nw5 area this has been going on all this week and is NOT good enough having been with you for over 25 years and paying a lot of money for your service there is clearly an issue

  • knife_or_fork KnifeOrFork (@knife_or_fork) reported

    @Banished2Live Don't blame you :) As I said, I tried to do the right thing with @virginmedia and just got threatened with a fine for my trouble. Good luck on ebay ;)

  • AdamCleave Adam Cleave (@AdamCleave) reported

    @virginmedia Why? You do not need to have any reason from me to cancel my contract once it has expired. None.

  • filidedhaha fili (@filidedhaha) reported

    @virginmedia my **** not working again

  • RealSteveBowyer Steve Bowyer (@RealSteveBowyer) reported

    @DMJS1981 @virginmedia I have an engineer booked for Tuesday 8-12. It came back for a few hours on Saturday evening but went down again!

  • ESEOFLARE maria #thankyoulunarsolar (@ESEOFLARE) reported

    @eseomoon this is what happens when i get a bad internet company i end up talking to VIRGIN MEDIA more than my actual friends...