Virgin Media

Virgin Media Outage Report in Armitage with Handsacre, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Armitage with Handsacre, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Armitage with Handsacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Armitage with Handsacre, Staffordshire, England 12/10/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Armitage with Handsacre, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Tamworth, Burton upon Trent, Wolverhampton, Walsall, Burntwood, Stafford, Willenhall and Lichfield.

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City Problem Type Report Time
United KingdomTamworth Internet
United KingdomBurton upon Trent Wi-fi
United KingdomBurton upon Trent Internet
United KingdomWolverhampton Wi-fi
United KingdomWolverhampton Internet
United KingdomWalsall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Armitage with Handsacre, England

Latest outage, problems and issue reports in Armitage with Handsacre and nearby locations:

  • beckieslittleb1 beckiemurphy (@beckieslittleb1) reported from Rugeley, England

    @virginmedia Yes it doesn’t help

  • upthevale Mark Kelly (@upthevale) reported from Stafford, England

    @virginmedia ... what’s going on with your service in Stafford?? ... not good enough!

  • ThatNeilFleming neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service

  • byellielouise El 👸🏻 (@byellielouise) reported from Colwich, England

    @virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query

  • byellielouise El 👸🏻 (@byellielouise) reported from Colwich, England

    @virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit

  • ThatNeilFleming neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @virginmedia That might require quite an extensive overall of your infrastructure and servers however you could maybe start by answering the telephone - you are a telecoms company. Or does customer service fly out the window once the direct debits are set up?

  • Pedro_661 Pedro661™ (@Pedro_661) reported from Wednesfield, England

    Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.

  • byellielouise El 👸🏻 (@byellielouise) reported from Colwich, England

    @virginmedia can you please advise how I can speak to an actual person on your customer service number

  • ChloeHolland_ox Chloe (@ChloeHolland_ox) reported from Aldridge, England

    Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out

  • horseracingmama whatsitallabout!! (@horseracingmama) reported from Burton upon Trent, England

    @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

  • byellielouise El 👸🏻 (@byellielouise) reported from Colwich, England

    @FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again

  • HopeFord1994 Hope Ford (@HopeFord1994) reported from Tamworth District, England

    @virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

  • byellielouise El 👸🏻 (@byellielouise) reported from Colwich, England

    @virginmedia I’d like to cancel my broadband installation

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @virginmedia what the hell is going on with your service? It’s simply unacceptable! I work from home and need the internet to do my job! When is the service going to be working? @Ofcom

  • ArchieRaven Hrafn Archer 🏹 (@ArchieRaven) reported from Dordon, England

    They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.

  • jenstait Jens Tait. (@jenstait) reported from Wolverhampton, England

    So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fayalani Fay Alani (@fayalani) reported

    @virginmedia Well I’m so glad I’m paying you so much to be unreliable, cause trouble at work as well as lose money for not being able to work

  • liam05adamson90 LIAMGM (@liam05adamson90) reported

    @virginmedia Am asking not want a number I can not check service status so I ask to you to check #Simplejob

  • helloaimeemarie Aimee Marie (@helloaimeemarie) reported

    @virginmedia Thank you. I called at 9am to arrange an appointment and was told I'd receive confirmation in the next hour of the appointment time, but I still haven't had anything and nothing is showing in the My Virgin Media app either. Please can you help?

  • liam05adamson90 LIAMGM (@liam05adamson90) reported

    @virginmedia is there problem in the NE12 area?

  • AnnieS_10 Anisa 🇬🇾 💙 (@AnnieS_10) reported

    @virginmedia Is there an issue in SW16? Our internet has stopped and I cannot get onto your site to check 😩😩

  • donna2904 Donna Tudor (@donna2904) reported

    @virginmedia Looks like you have a national problem. I’m trying to work from home here! An update would be good. I’m on hold to you now.

  • Nadine___tb Nadine Black (@Nadine___tb) reported

    @virginmedia Thank you. I know that I need to talk to customer services to understand if my issues are contract related. I have spent over 10 hours on the phone trying to do just that. I’ve used live chat. I’ve tried everything!

  • CBGCrochet Crochet Beginners Group (@CBGCrochet) reported

    @virginmedia no inet or tv in BS13. Can’t go on the service checker because that is not working either!

  • PeterNooneComms Peter Noone 🇪🇺🇮🇪 (@PeterNooneComms) reported

    Started the online process with @virginmedia to cancel services at 1.30pm yesterday. I got ended at 5pm when they finished work. Had to to back of queue and start again this morning. Radio silence for over an hour. Now 10.30 am and no further forward. #virginmedia

  • priceyUTD Steph Price (@priceyUTD) reported

    @virginmedia so angry now! Nearly 2 HOURS on the phone, problem not solved, asked for a more senior person to talk to, got passed to someone in customer retentions who had no idea why I was on the phone, she said she would transfer me back to a technician but then cut me off.