Virgin Media Outage Report in Armitage with Handsacre, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Armitage with Handsacre, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Armitage with Handsacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Armitage with Handsacre, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Stafford, Walsall, Burntwood, Tamworth, Lichfield, Cannock, Willenhall, Burton upon Trent and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Stafford |
Total Blackout | |
| Walsall |
Internet | |
| Walsall |
Internet | |
| Walsall |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Armitage with Handsacre, England
Latest outage, problems and issue reports in Armitage with Handsacre and nearby locations:
-
Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.
-
Stu
(@matchstickman74) reported
from
Wednesfield, England
@virginmedia Yes checked, problem in my area, estimating fix time 4pm
-
Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@Carol74438555 I was having issues with Virgin media too but they are sending me an updated box out so hopefully it will be ok then
-
Chloe
(@ChloeHolland_ox) reported
from
Aldridge, England
Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out
-
Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?
-
Stu
(@matchstickman74) reported
from
Wednesfield, England
Its derby day and virgin media is down in my area f#$k#$g typical. Estimated fix time 4 bloody pm 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Jason Timmins
(@saneorinsane) reported
from
Brownhills, England
@virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?
-
El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query
-
Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I have lost my internet and TV channels. I don’t have access to the login details or my phone number to resolve online and I can’t get any answer on the phones despite waiting a very long time. How can I resolve this please?
-
neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service
-
Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
-
𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@virginmedia What is the best number to call to cancel please as after 98m on the phone Saturday I cancelled and now you have sent me a new installation date which I do not want!
-
Mercedes Hodson 👩🏼
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Saying no issue but clearly there is
-
El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I’d like to cancel my broadband installation
-
neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia That might require quite an extensive overall of your infrastructure and servers however you could maybe start by answering the telephone - you are a telecoms company. Or does customer service fly out the window once the direct debits are set up?
-
Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
-
El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia can you please advise how I can speak to an actual person on your customer service number
-
Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Putnam
(@TomPutnam) reported
@virginmedia who’s the bright spark who thought ending hour long hold music calls with a robot assuming it’s solved your problem and saying “thank you, goodbye!” with a smarmy digital smile would be a set up that would get customers on side?Passenger’s greatest hits again then!
-
Mal
(@Hildytoon) reported
@MartinSLewis attempted to contact Virgin Media for a number of weeks now both by phone & online, left on hold for hours and no response online chat either - I am moving out of rented property 17/2 and next monthly DD due 15/2 should I cancel DD to get a reaction it's ridiculous
-
dinesh murugeswaran
(@DMurugeswaran) reported
@virginmedia my phone has been disconnected on numerous attempts to cancel my broadband service. Please could you get in contact ASAP or I will be filing a complaint with ombudsman
-
Paul Davies
(@PD_1972) reported
@virginmedia Your internet service is absolutely appalling! It’s been on and off all day long and even into tonight! My Son has struggled with his School work, my Wife with her work as a key worker! Get a grip and sort your service out and reimburse customers on lack of service!!
-
Colin
(@Rexton04) reported
@virginmedia Doing your bit! Don't make me laugh, messaging customer service is a nightmare, you obviously don't want anyone contacting you. I did manage to send a couple of messages, I even told you to reply or I leave, guess I'll be leaving then!!
-
Amit Doshi
(@amitrnout) reported
@virginmedia Have you read my message? If yes, please tell me which part makes you think that I wouldn't have spoken to faults team in regards to an issue going on for nearly 2 months before raising this with CISAS? If no, read my message. I want to know how to get a deadlock letter?
-
RobJD
(@RobJayDee) reported
@virginmedia I called two hours later, as advised, only to find out support is closed for the day. Beyond frustrating. We now only have tomorrow (Wednesday) to change the package or face cancellation fees.
-
David Collinson
(@davidcolly5416) reported
@hursty2211 @virginmedia Cause they are ****
-
Kay Kaye 💙
(@JessieLauren19) reported
@virginmedia @virginhelp Please don’t send me the usual links of what to do as I’ve tried them all, I get 100mbps through Ethernet to your hub but almost non existent WiFi from it, IT in work have said yours is awful and to buy new router but why should I have to do that?
-
☆ ⓑⓔⓝ®™ ☆
(@ben_jamin_86) reported
@virginmedia I fixed my own issue after speaking to your £25 service charge gadget issue team and CSC team. They knew nothing all script and google readers none educated on technical support. Terrible best bit about it is they cutt you off when they don't no what to do lol. Cheap labour.