Virgin Media Outage Report in Armitage with Handsacre, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Armitage with Handsacre, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Armitage with Handsacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Armitage with Handsacre, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Tamworth, Stafford, Burton upon Trent, Walsall, Burntwood, Rugeley and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
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| Wolverhampton |
Phone | |
| Wolverhampton |
Internet | |
| Tamworth |
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| Wolverhampton |
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| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Armitage with Handsacre, England
Latest outage, problems and issue reports in Armitage with Handsacre and nearby locations:
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Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
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Claire B 🙌🙌
(@KittykatClaire) reported
from
Willenhall, England
Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
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Mark Northall
(@Mark_Northall) reported
from
Tamworth District, England
@virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Ive im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Ash🌐
(@AshMcFarlane95) reported
from
Rugeley, England
@virginmedia you internet service is down again
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Thanks for being no help @virginmedia
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matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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DJ Neil J Birmingham
(@djneiljbham) reported
from
Wednesfield, England
Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!
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Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Guy Peacock
(@gupe1979) reported
from
Tamworth District, England
@KiaNFFC A few of my colleagues at work has been struggling all week with Virgin Media so sounds like there is a few issues still
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
If im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
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David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
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Lysander
(@Lysander_16) reported
from
Wednesfield, England
@virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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miya
(@miyajhay9) reported
from
Wolverhampton, England
@virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor
(@ConnorQ13) reported
@virginmedia Been down all day again. Haven't been able to watch any coverage of the tour de France. Probs miss the football again too. £65 a month for 300mbps and TV and haven't been able to use for 2 days. Hope we're getting some compensation? I understand its hot but jeez
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Never Heard of Customer service
(@HeardCustomer) reported
@virginmedia This issue has been covered in length since 2020 but you haven't done anything about it. Originally I was reaching out because the engineer was really patronising, and I expected a call back from your CS team. When is this going to happen?
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Joanna Briscoe
(@JoannaBriscoe) reported
@virginmedia Big outage in London NW5 has been going on for two or three hours. Everyone around here aware of it
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juss70
(@juss70) reported
@virginmedia do we have a resolution for fault in NE28? Working from home and need to report to work what this is.
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JustJoHolt
(@JoanneHolt) reported
Disgusting service from @virginmedia WiFi signal won’t reach the next room and the only option is to pay more money ( shocker!!) for WiFi ports. Time to change provider I think 🤔
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Gary Prout CGC
(@GaryProutCGC) reported
@virginmedia spending hours trying to cancel my services. I feel so sorry for your employees who have to put up with frustrated and annoyed leaving customers. If you are a senior leader in this company please try to cancel and witness what your customers have to do to leave.
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Sam
(@samphills1) reported
@virginmedia Well, that's an entirely different issue then as one of the members of your movers team assured me that the disconnection did NOT mean I had accepted the charges and that a complaint could still be pursued. Not great that your employees are seemingly also lying to customers.
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robinski
(@robinski) reported
@CatrionaShearer @virginmedia The virgin wifi routers are very dodgy - you might be best just to get yourself an Eero wifi off Amazon and use it with virgin router set to modem only mode. Fixed my virgin wifi issues
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SP18
(@SP1814) reported
@virginmedia Hi I have been a Sky TV customer for 10 years and was looking to switch to Virgin Media. I was set up on a package on my fist call on the 21.6.21. When I called your customer service team today, they had no idea what package I was setup on and no one could help. Long story.
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hannah
(@nahhman) reported
@virginmedia It says there’s issues in our area. But there’s always issues in our area and nothing ever gets done. Glad we pay so much money for a **** service. Getting an engineer doesn’t do anything either. Thanks for your help