Virgin Media Outage Report in Armitage with Handsacre, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Armitage with Handsacre, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Armitage with Handsacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Armitage with Handsacre, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Burntwood, Wolverhampton, Burton upon Trent, Tamworth and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
||
| Walsall |
Internet | |
| Walsall |
Wi-fi | |
| Walsall |
Internet | |
| Burntwood |
Internet | |
| Burntwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Armitage with Handsacre, England
Latest outage, problems and issue reports in Armitage with Handsacre and nearby locations:
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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Chan Ekanayake
(@ChanEk81) reported
from
Stafford, England
@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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Simon Banks 🦁
(@sjbanks47) reported
from
Tamworth District, England
@virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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Glenn Arnold
(@MrBlitzed) reported
from
Rugeley, England
@virginmedia So now I can't get into my account YET AGAIN to pay my bill. I changed my password but now I'm told I only have a secondary account and can't access billing. I went through all this crap last year and had a nightmare with your woeful call centre. Had enough now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Kirstie
(@Kirstie__Allen) reported
@virginmedia Broadband should have been installed yesterday (understand why due to storm) however, being put back to 01/03/22 isn’t acceptable. Especially when it’s required for your job. Already an issue with the install on 03/02/22 which had to be cancelled, then cancelled yesterday too
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Tom Rule
(@thjrule) reported
@virginmedia I’ve tried this morning. After spending about an hour trying to talk to or talking to people I was still told there was nothing earlier. I’m very disappointed in the service and will be moving to a new provider when my contract expires
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Alan
(@Bigmanpfc) reported
@virginmedia Luckily your engineer called us about 5pm Friday to say he was allowed back out on the road and could he come round. Great service from him, terrible from everyone else
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Robert Brown
(@B0RXIII) reported
@virginmedia I've been waiting for an agent to contact me via WhatsApp since 2pm yesterday and I haven't heard nothing from one of you. Absymal customer service!
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Lucius
(@hypnotic) reported
Suggestions for good phone networks please? Been with @O2 for over 15 years but I pledged never to give Virgin Media a penny of my money ever again because they're an untrustworthy, unscrupulous shitshow. So since the merger I need a new network. Ideas?
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Kirstie
(@Kirstie__Allen) reported
@virginmedia 1/2 The issue with the original installation was we were having tv and broadband, and no one had told us for the 2nd box you’d have to drill though all our walls. The install engineer said to my partner, talk about it, make the decision, call my mobile and I’ll come back & fit….
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Andy Puttock
(@andy_puttock) reported
@virginmedia 'teams that are best positioned to help you' . I can't get to that team how many times do you need telling? All calls divert to the Philipines!! What's the point of Twitter account that provides as poor service as the rest of the organisation?
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👁️🗨️ Check The Label 🛡️
(@Check_The_Label) reported
@virginmedia done everything .. spoke to person on call.. said engineer booked ..5 days until a spare engineer, y? because there are so many engineers already booked in my area . if already in my area, they could go take a look.. crap support for £1,000 a year .. should have simard backup
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Tytek
(@TheRealTytek) reported
What's the point in giving me an ETA of a fix when the time changes every ******* time... and the problem is still not fixed. You guys are a bunch of ********* when it comes to the ETA on your website. #virginmedia