Virgin Media Outage Report in Armitage with Handsacre, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Armitage with Handsacre, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Armitage with Handsacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Armitage with Handsacre, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Walsall, Tamworth, Burton upon Trent, Stafford, Rugeley and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
TV | |
| Wolverhampton |
Wi-fi | |
| Walsall |
Internet | |
| Wolverhampton |
Wi-fi | |
| Wolverhampton |
Wi-fi | |
| Walsall |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Armitage with Handsacre, England
Latest outage, problems and issue reports in Armitage with Handsacre and nearby locations:
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Thanks for being no help @virginmedia
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Simon Banks 🦁
(@sjbanks47) reported
from
Tamworth District, England
@virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.
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miya
(@miyajhay9) reported
from
Wolverhampton, England
@virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it
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Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Mark Northall
(@Mark_Northall) reported
from
Tamworth District, England
@virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Ive im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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DJ Neil J Birmingham
(@djneiljbham) reported
from
Wednesfield, England
Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!
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Claire B 🙌🙌
(@KittykatClaire) reported
from
Willenhall, England
Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..
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matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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Lysander
(@Lysander_16) reported
from
Wednesfield, England
@virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
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Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
If im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fizhco
(@Fizhco) reported
@virginmedia @TheBHF @O2 2nd night in a row broadband service goes down, and your website you check service doesn't work AGAIN!
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douglas kerr
(@douglas187k) reported
@virginmedia A mean u act like crap,50 pound cash back for referal funny my mate got his..your hibs in disguise saying your th big team in Edinburgh
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TheGina
(@TheGina) reported
In an attempt to work around your broken system @virginmedia, we've put our card through to pay £0.00. The next message is that we have to wait up to 3 hours for the internet to be reinstated. FIX it!
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Lady Sinks the Booze
(@doubleshiny) reported
Been trying to get through to Virgin media to cancel for two days after their recent 20% price hike, of course you can't because even though they sent all the price change letters out on Monday night this is 'unprecedented' demand.
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Zak Hussain
(@zakh1) reported
@bt_uk Day 21 without internet. No one can fix it after 5 (soon to be 6) engineer visits. 3 modems, a new Openreach box. Avoid BT Internet, no clue what’s going on. #poorservice - how do I sign up to @virginmedia ?
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Geraint Jones
(@Geraint74128165) reported
@richardbranson Hi Richard - someone needs to sort out the customer service experience at @virginmedia - its a pain to sort out their error !! 🤬🤬
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TLVL
(@TLVL11) reported
Quite honestly - I have never dealt with call centre staff as unable to do this job than #virginmedia - absolutely shocking! I was a massive fan of #virgin but my god … what a **** show
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ADHD
(@yorkgigs) reported
@virginmedia Thanks tried it and does work. Can you cancel the engineer for me please?
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Zebedee Springs
(@terribleuse) reported
@virginmedia @virginmedia the SMS service hasn’t helped. It took them over 2 hours to respond, they called me Geraldine (not me) and when I didn’t answer for 10 mins as I was driving, bumped me onto the chatbot. What’s your postal address please?
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Dan Cooper
(@djdancooper) reported
@virginmedia since you "upgraded" my service it's definitely been shitter. Please send healing vibes to postcode GL1 5PW