Virgin Media Outage Report in Brownhills, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brownhills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brownhills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brownhills, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Willenhall, Birmingham, Oldbury, Tamworth, West Bromwich, Cannock, Rowley Regis, Halesowen, Wolverhampton, Stafford, Sutton Coldfield, Dudley, Burntwood and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Internet | |
| Walsall |
Internet | |
| Willenhall |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Walsall |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Brownhills, England
Latest outage, problems and issue reports in Brownhills and nearby locations:
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Gary Stevens
(@GaryStevens94) reported
from
Curdworth, England
@virginmedia @JamesMartin013 Same issue. As has previously been stated, this has been going on for weeks. Any chance of actually fixing this ?!!!?!
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Patrick Barnes
(@PatrickBarnes17) reported
from
Birmingham, England
@virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!
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Jord
(@J8rde) reported
from
Dudley, England
@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
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Karl Hall
(@Karlos26899) reported
from
Birmingham, England
@virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous
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Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia and the broadband has gone down again. Every day around midday. Phone app has problems reaching servers, web service status says my broadband is good. Router flashing or sorts of green lights.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Mather
(@Chris_Mather) reported
So now @virginmedia have signed me up to a price they didn’t tell me about while on the phone and won’t cancel it. 4 different phone calls since Friday and 4 different lies
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kim westcott
(@kimwestcott1) reported
@virginmedia once again our wi fii is absolutely awful constantly dropping in and out makes it impossible to watch anything or kids to play xbox!!
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Michael Adamson
(@michaelradamson) reported
@virginmedia Yes my login details work on My VM account - your highest bundle (£116)
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ASMDY
(@ASamanda21) reported
@virginmedia Would all be fab if we got the internet speeds we are paying for and the internet didn’t keep dropping out. Your customer services team need to look hard at refunds when service is crap or refund automatically when you know internet is crap!
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ghana ba
(@konventional57) reported
@virginmedia I was then transferred to a totally different team and then informed that there weren't any notes from my previous calls. I will now have to make a complaint and the issue will be escalated
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Chris Moroney
(@chris_moroney25) reported
@virginmedia We did all that, and we have also called 4 times this morning with zero success. Really unhappy with the service, asked for a manager 4 times and then was hung up on.
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Al Carretta
(@alcarretta) reported
@virginmedia Fraud landline phonecall asking to test internet speed & install 'AnyDesk' to fix. Talked about in the forums so an ongoing scam but this crew are good talkers & 'switch departments' well - call only taken as waiting for an actual VM tech to callback...!
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ghana ba
(@konventional57) reported
@virginmedia He responded by saying if I dispute the manager's decision, it means we have reached a DEAD LOCK. When I asked what that meant, he said it means we couldn't agree to resolve the issue
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SteveAtkins
(@JobIsA4) reported
@virginmedia @CarersUK I've just spent 45 mins with 1 of your minimum wagers trying 2 cancel my contract. u 1st tried 2 charge me full price on the 4 months remaining and not the early disconnection fee. you robbing lying *******. this is another reason why im leaving. hope your bosses rocket explodes
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Nieve
(@Nievelizabeth29) reported
@virginmedia But do you understand how we’re now paying over £100 for a service we can’t use? Makes me consider coming out the contract