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Virgin Media

Virgin Media outages and service status in Brownhills, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Brownhills, including 5 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 27, 12:16 PM GMT+1.
  • 41% Internet (41%)
  • 28% TV (28%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brownhills, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brownhills, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brownhills, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Tamworth, Birmingham, West Bromwich, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stafford, Bilston, Sutton Coldfield, Dudley, Kingswinford, and Cannock.

CityProblem TypeReport Time
Oldbury E-mail 8 hours ago
Oldbury Internet 8 hours ago
Tamworth Internet 10 hours ago
Tamworth Wi-fi 13 hours ago
Birmingham Wi-fi 13 hours ago
Birmingham Wi-fi 1 day ago

Nearby cities with recent reports

Birmingham

34 recent signals

13 hours ago
Oldbury

9 recent signals

8 hours ago
Tamworth

4 recent signals

10 hours ago
West Bromwich

3 recent signals

1 day ago
Wolverhampton

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brownhills, England

Latest outage, problems and issue reports in Brownhills and nearby locations:

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • JazbaEnt
    Jazba Entertainment (@JazbaEnt) reported from Birmingham, England

    @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

  • mrmjprice
    Martin Price (@mrmjprice) reported from Birmingham, England

    @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

  • stjohn121
    StJohn (@stjohn121) reported from Stafford, England

    @virginmedia after reporting issues with my VM hub4 where the 5Ghz channel reverts to channel 108 it has come to my attention that this is being experienced by others. I’ve had to fact reset then manually change it to Ch40/48 then rename 2.4&5 so that my wife’s system can log 1/2

  • lvwlvs
    LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

  • BrianMCape
    Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

  • Phil_Bonna
    Bonna (@Phil_Bonna) reported from Birmingham, England

    @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • MrsDont09
    helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

  • NewtonAndy
    Andy Newton (@NewtonAndy) reported from Dudley, England

    @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

  • Andyfoodie
    Andrew Markou (@Andyfoodie) reported from Tamworth District, England

    Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?

  • Andraay
    Andraay Leung (@Andraay) reported from Birmingham, England

    @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

  • nippa77
    Neil Simpson (@nippa77) reported from Swindon, England

    @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

  • AntonyHowlett
    Antony Howlett (@AntonyHowlett) reported from Birmingham, England

    @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • renebatsford
    Rene Batsford (@renebatsford) reported

    @virginmedia @virginmedia My broadband services have been shambolic for nearly 2 weeks - Called support yesterday, was told wait a week ?! - apparently there is a major issue with the newer home routers - I logged into the app today and it did a force reset - still appalling service WTH!

  • ktstarcandy
    k⁷ (@ktstarcandy) reported

    @virginmedia hi, my Virgin Media router has turned to the red flashing light twice in 3 days - Google says this can be causes by overheating. Surely not?! Please help as I can’t stream TV either until it sorts itself out. Thanks

  • jonotyler80
    Jonathan Tyler (@jonotyler80) reported

    @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26

  • J_onathon
    Jonathon (@J_onathon) reported

    @virginmedia Hah! Stop with this corperate auto-reply. I have absolutely no issues now I’ve finished with you, but thanks for the caring-sharing response🤬 #VirginMedia #WorstCompanyEver

  • mikey_mol
    Mikey Molfessis (@mikey_mol) reported

    @virginmedia Have done this. Have unplugged for 5 minutes and still bad. It is as bad as it was on Monday

  • ARSENAL18COYG
    stand together (@ARSENAL18COYG) reported

    @ghotographyuk @virginmedia I’ve been experiencing the very same thing run the test says looks fine, run test oh looks there’s a problem come back in 24 hours 🙄 it’s been the same for a good week now

  • joshy41233
    Joshy41233 (@joshy41233) reported

    @justaddwatter It was for being a customer with virgin media in my country lmao

  • ACraftyOne
    Crafty (@ACraftyOne) reported

    @virginmedia and here we are today. Radio silence from your exec team no deadlock and letter plus further incompetence with my complaint. Sending me the same response back does not magically solve the issue.

  • cocowills
    Alison Metcalfe (@cocowills) reported

    Down again 2nd time in 2 days!!Come on Virgin!!Sort it out!! #VirginMedia

  • AnthonyHoc69184
    Anthony Hockey (@AnthonyHoc69184) reported

    @virginmedia I’ve just sent you a message on message box about my tv box. Last night I had to reboot it twice because the connection wasn’t good. Today I’ve had the picture break up after recording a programme. Why am I having to pay all that money to have a poor service?