Virgin Media Outage Report in Brownhills, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brownhills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brownhills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brownhills, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Dudley, Stafford, Walsall, Wednesbury, Burntwood, Bilston, Tamworth, Lichfield, Smethwick, Cannock and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brownhills, England
Latest outage, problems and issue reports in Brownhills and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Starting to have all the same Connectivity problems with @virginmedia as before even now we have their “best” hub. Fed up of having connectivity issues with our supposedly connected home. One minute it works, the next it stops for no reason. All settings checked and correct.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Thanks you for this. I’m at work 12hrs today so won’t be calling. Very disappointed over the past 2yrs of issues. I’ve called customer services multiple times and made two complaints previously. Still not resolved so will be switching.
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia 17th May I sent my complaint. It's getting very close....
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Josh Moreton
(@josh_moreton) reported
from
Birmingham, England
@virginmedia any news on what the issue is in west Birmingham, had no phone, internet or TV for 19 hours now. Fed up of ringing the automated customer service number.
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SketchXZ
(@SketchXZ) reported
from
Burntwood, England
Sorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems
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Josh Moreton
(@josh_moreton) reported
from
Birmingham, England
@virginmedia Yes the whole service is down and I’ve already registered the faults over the phone and I’ve used the app to get text updates. But the resolve time keeps changing and there no description to the fault itself.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
As well as the hub randomly disconnecting from various home control devices; Alexa, Sonos, Dyson… the @virginmedia TiVo Box now seems incapable of playing BBC iPlayer! This service, despite having the most up to date equipment and checking every setting & connection is rubbish.
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia I've already tried calling. The agent wouldn't accept what I was saying and basically called me a liar so I tweeted you & you advised me to file a complaint on the website to which I've received no response at all. I feel my only chance of a result is to take it to CISAS.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia I want to order the sim only which is on offer which ends tonight. I am trying to bring my no. Across from another network i have the PAC I've put this in the form when ordering online but getting an error message
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Teds
(@Tedtalks13) reported
from
Aldridge, England
@richardbranson @virginpulse why i think virgin media having iso 90001 on testing bulk buying of @tim_cook stuff richard on your 2% losses since liberty carbon emissions uk with crap
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@virginmedia Bedroom installation contracted weeks ago for ill person. Didnt happen. Scant, apathetic apology, told new date might now be few weeks. Was held up collection from hosp awaiting techs that never came. We've no clue what's happening when, nor the effort to keep trying for it.
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Nigel P Harris
(@nigeyp) reported
from
Birmingham, England
Sick of the shit customer service in the uk. 3 calls to @virginmedia trying to get them to repay a credit & after being put on hold for 10mins they hang up each time. #Useless #virginmedia
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Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@BloxwichWolf @virginmedia They are beyond crap!
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia do you have an email address I can email on to cancel please I've tried phoning and its a joke!
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daniel
(@field133) reported
from
Dudley, England
@virginmedia absolute joke virgin broadband nearly 6 weeks of intermittent issues with no broadband and again yesterday and today when you call no one answers just holding this needs to be addressed
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia Nope no difference . Usually do this 3 times a day and normally solves the problem
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Lucy Coxon
(@lucylegs1506) reported
from
Wednesfield, England
@virginmedia not a happy customer at all. My phoneis not working at all, not turning on. I pay insurance thru virgin. I called them 2day to see if it could be repaired, they said no and Ive gotta pay £80 excess for a replacement. It doesnt state this in my contract.
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia I'm trying to get our bill down paying 134 a mouth is to much got the VIP package the first caller said could get it down to 99 then said no because we can't get 500 mb in our area got cut off now been on phone another 50 mins
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
So I left @virginmedia over 18 months ago as they tried to rip off a loyal customer and had no customer service experience or knowledge at all. I thought I'd give them another chance just by grabbing a sim only deal as the offer was attracting. say no more, Sim cancelled!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Bentley
(@CliveBentley) reported
@virginmedia I am simply amazed that you feel this is my responsibility to sort out?!?!? Remind me why I pay Virgin Media for such a poor service? I think I will see what BT Broadband make of it.
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Jake🔰
(@HeathJD_) reported
There is no debate to be had whatsoever, @virginmedia is by far the worst internet provider going. Constantly crashing, the most inconsistent speeds I’ve ever seen, God forbid you have two devices on at once
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Aby
(@__Abyyy__) reported
This internet is so ******* bad omg just ******* liquidate @virginmedia
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JasperJ 🎄
(@TFB_JasperJ) reported
@TheBonnieKiwi @virginmedia Thats bad of them, ik alot of people arent working but surely they can do something
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Maria Marchant, MBACP
(@lovetosleepy) reported
@virginmedia No way to contact you. Understand it’s Christmas but is everyone off? Your app goes round in circles, no telephone number available and your help page isn’t helpful at all. Please assist!
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Weather Junkie 🌏🌒☀️🌩🌪🌊
(@WeatherJunkie85) reported
@TheBonnieKiwi @dalebhoyy @virginmedia If you're out contract 100% best thing to do. the service I've had has been95% excellent for me. But tonight takes the biscuit with the amount of downtime given the time of year. I have a suspicion this maybe due to number of new phones vs computer console overload.
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Tracy Banks
(@mabanks89) reported
@virginmedia Don’t know as I’ve switched it off and watched NOW tv and Netflix only! Not update from virgin in my issue just told I will have to wait until 31st for a fix!!!
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lianne7382
(@lianne7382) reported
@virginmedia we are unable to connect to the internet. This has been on going for a while. Trying to speak to someone is proving difficult! It keeps saying I need to reconfigure my router. Please help! Shocking customer services!
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Ed61
(@Ed6114) reported
@virginmedia hello, Anyone there? guess not. **** service and **** customer service
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Kiwi 🥝
(@TheBonnieKiwi) reported
@WeatherJunkie85 @dalebhoyy @virginmedia Honestly I can’t fault them in terms of their speed and performance cause it’s unrivalled in the UK but going down for this amount of time with the prices they charge is just unacceptable.