Virgin Media Outage Report in Brownhills, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brownhills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brownhills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brownhills, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Willenhall, Brierley Hill, West Bromwich, Walsall, Dudley, Stafford, Burntwood, Tamworth, Lichfield, Wednesbury, Sutton Coldfield and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
TV | |
| Oldbury |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
TV |
Community Discussion
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Virgin Media Issues Reports Near Brownhills, England
Latest outage, problems and issue reports in Brownhills and nearby locations:
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Will Hook
(@williamtm) reported
from
Stafford, England
@virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.
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David Farley
(@DavidFarley84) reported
from
Tamworth District, England
@virginmedia my virgin box has broken for the 2nd time in 6 months. Green screen and no sign of restarting. I am going to cancel my contract tomorrow
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John Bird
(@John_L_Bird) reported
from
Dudley, England
@virginmedia when I resubscribed to your service for 18 months I requested wifi boosters which I was advised would be posted to me. 3 months on nothing received. Can’t get through on the phone or website chat service.
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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Mark Jones
(@villans1982) reported
from
Halesowen, England
Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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Mark Shilton
(@MShilton1880) reported
from
Tamworth District, England
@virginmedia have been trying to call customer service today only to be cut off twice after a hour on hold. Absolutely disgraceful, need to speak to someone not try online any chance of a call back please?
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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Kieron Conroy
(@kieronjconroy) reported
from
West Bromwich, England
@virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
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Kim Etheridge
(@ketheridge71) reported
from
Lichfield, England
@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
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Justin James Clack
(@JustinJmsClac) reported
from
Halesowen, England
@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AVOID LENOVO AVOID LENOVO AVOID LENOVO AVOID
(@LIES_OF_LENOVO) reported
@mikehill090373 @virginmedia Cancel your direct debit until they sort it
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Karen Schofield
(@karenscho5) reported
@virginmedia cannot believe that I have been a customer for 3 years never missed a payment but receive a letter telling me we can change our package so call to be told that’s only if you are new! Come on 3 years golf paying £135.99 a month but we are not eligible!
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ollieread
(@ollieread) reported
I've had soooo many issues with both @virginmedia and @vmbusiness it is ridiculous. Business think a prepull was performed on the 3rd, engineer today noted that no prepull was performed, and residential think that engineer was supposed to do a prepull.
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Sam Ainslie
(@samainsliemusic) reported
@virginmedia Do you purposely keep people on hold so long that they have no choice but to hang up because they have work?! Not only is your product shockingly bad but your customer service is atrocious. And on-top of that you are impossible to get ahold of.
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Alexandra Lloyd
(@alexandracoyle) reported
@virginmedia I have. No answer. I've also tried the online chat function. No reply. Is there someone who can help today? Otherwise I think we have to leave the account closed and switch provider.
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Donna Price
(@DonnaPrice24) reported
@virginmedia you have the worst customer service in the world. I have recently moved and you have wrongly billed me a cancellation fee. I have spent over four hours hanging on the phone to speak to your overseas call centres FOUR times. Each time they assure me that it is sorted
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courtney beattie
(@CourtneyBeattz) reported
@virginmedia No problem 👍
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Steven Gibson
(@hoopy91) reported
@virginmedia The router is too far away so I have to have it WiFi. I've been trying to get the WiFi boosters you sell as I have poor WiFi signal upstairs but the app only let's me get them if there's no signal?
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Chasing Jupiter podcast
(@KilluaNicole) reported
@virginmedia - could I please have an email address or a direct message from you guys to discuss a billing issue. Don't feel like being on hold for 30+ minutes today.
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ACL
(@AndyACL) reported
@virginmedia No still well below the 200mbps target, and besides, I can’t wire all devices. The Ookla system isn’t measuring my wifi speed either, it’s the connection to the fibre sever which is the issue...