Virgin Media

Virgin Media Outage Report in Stafford, England

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The latest reports from users having issues in Stafford come from postal codes ST16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stafford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stafford, England 02/19/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Stafford, England

The most recent Virgin Media outage reports came from the following cities: Cannock, Stafford and Shifnal.

Loading map, please wait...
City Problem Type Report Time
United KingdomCannock Total Blackout
United KingdomStafford Internet
United KingdomCannock Phone
United KingdomStafford TV
United KingdomCannock Total Blackout
United KingdomShifnal Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Stafford, England

Latest outage, problems and issue reports in Stafford and nearby locations:

  • mbally91 Mathew (@mbally91) reported from Stafford, England

    @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • beadyeyedjack Jack Benjamin (@beadyeyedjack) reported from Cannock Chase, England

    @virginmedia have got to be the worst company going. Awful awful service. Avoid at all costs!!!! #virginmedia #BROADBAND

  • booksandcomics StaffordBooks&Comics (@booksandcomics) reported from Stafford, England

    Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown

  • CraigST6 CR #GTTO (@CraigST6) reported from Stafford, England

    @virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.

  • small1808 nathan (@small1808) reported from Stafford, England

    @virginmedia an hour on hold and still no further forward 😭😭😭😭😭 this is why i dont ring with problems with my service from you

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.

  • danandbec Dan and Bec (@danandbec) reported from Stafford, England

    Well, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit?

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia I give up! Time to look for another service provider who cares about their customers!

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • mrsclholdcroft Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • williamtm Will Hook (@williamtm) reported from Stafford, England

    @virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.

  • AshMcFarlane95 Ash🌐 (@AshMcFarlane95) reported from Rugeley, England

    @virginmedia you internet service is down again

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!

  • supercharger49 Brian A Wilshaw (@supercharger49) reported from Rugeley, England

    @virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡

  • mrsclholdcroft Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    @virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.

  • small1808 nathan (@small1808) reported from Stafford, England

    @virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JBoaLdn JB (@JBoaLdn) reported

    @kanengonij @virginmedia Same I'm in London, Internet has been down since yesterday

  • batterseaclarke Catherine Jenkins (@batterseaclarke) reported

    @virginmedia any idea when service will be resumed for WiFi? Thanks

  • Pestsputtorest Pest Control (@Pestsputtorest) reported

    @virginmedia down once again! Worst thing we ever did was going over to you guys, the day I can get out of my contract I'll be gone! I pay for a service you fail to provide. @BBCWatchdog

  • Spikey60189432 Spikey (@Spikey60189432) reported

    @virginmedia Hope you are fixing the internet quickly. I have work to do. People's computers to fix remotely...

  • AnnoraSims Annora Sims (@AnnoraSims) reported

    @virginmedia down again. I'm hoping they don't expect the bill to be paid this month. No service = no payment. Simples! #virginmedia #useless #worstserviceprovider

  • Schc_metal Sherry chandler (@Schc_metal) reported

    @virginmedia is your network down? Cannot connect to WiFi also tried to look on Web page but that's down for maintenance. Get Starr virgin

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported

    What’s going on with @virginmedia can’t log on to the internet and can’t check as websites are down

  • SglSimon Simon G (@SglSimon) reported

    @virginmedia is a special kind of broken today… I’d almost be impressed if I wasn’t paying for it. #VirginMediaoutage

  • RedJon70 Red Jon (@RedJon70) reported

    @virginmedia can you ensure my WiFi is working. I cant connect. This is an essential service.

  • AmanDhir20 Aman Dhir (@AmanDhir20) reported

    @johnrobeds @virginmedia Down in midlands too