Virgin Media Outage in Stafford, England

Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown

@virginmedia you internet service is down again

@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia

@virginmedia And down it goes again 😂

Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...

@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.

@VirginMedia the worst customer service known to mankind. I do not know how they say in business.

@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky

@virginmedia I've already checked and there is no reported issues in my area.

@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.

@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..

Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.

@virginmedia So now I can't get into my account YET AGAIN to pay my bill. I changed my password but now I'm told I only have a secondary account and can't access billing. I went through all this crap last year and had a nightmare with your woeful call centre. Had enough now.

@ryanricardo76 @virginmedia Having problems on and off with mine again. It works for three months... problems for six, etc. Can’t even steam a movie on one device atm. Call for support. Same thing every time. Always say there’s no issue. Must be our devices. Think, at £50 a month... time to change.

Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.

@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.

@williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules

I could run my whole household on my mobile data and itd have a better connection and stability then Virgin Media. Should ******* shut the company down theyre so incompetent.

Virgin Media cant hold an internet connection for more than 2 ******* seconds and it shows. Have to be the SHITTEST internet providers on the PLANET. Cant do **** all when theyre so ******* incompetent.

Virgin Media's internet has been total crap in UK/Ireland. Also i'm another year older today. :D

@virginmedia should we really be paying large amounts of money for broadband that goes down so frequently. Every single day the connection is lost after midnight.

KMT 🤬🤬🤬 @virginmedia ******* fix the WiFi. Why is it EVERY SINGLE bloody day the WiFi connection is lost around this time. It’s starting to piss every one off.

******* WiFi crashed. Virgin media is acc ****

@virginmedia why am I paying a lot of money for your internet to go down after midnight when I’m trying to catch up on some work. When I check my service status it says there’s nothing wrong!

Not connection due work improving network, you should advise customer! I will set a formal complaints for not deliver contract spec on top of lack of advise of cut time on network @virginmedia

So ******* fed up with @virginmedia going up and down, up and down, up and down, all day every day for the past 2 weeks

@virginmedia why does your internet go down at the same time every night