Virgin Media Outage Report in Stafford, England
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The latest reports from users having issues in Stafford come from postal codes ST16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stafford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stafford, England
The most recent Virgin Media outage reports came from the following cities: Cannock, Stafford and Shifnal.
| City | Problem Type | Report Time |
|---|---|---|
 Cannock |
Phone | |
| Stafford |
TV | |
| Cannock |
Total Blackout | |
| Shifnal |
Wi-fi | |
| Stafford |
Wi-fi | |
| Rugeley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stafford, England
Latest outage, problems and issue reports in Stafford and nearby locations:
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again
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Tim Ray
(@timothyray) reported
from
Tean, England
@Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
@virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia can you please advise how I can speak to an actual person on your customer service number
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I’d like to cancel my broadband installation
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
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Mathew
(@mbally91) reported
from
Stafford, England
@virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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Mark Kelly
(@upthevale) reported
from
Stafford, England
@virginmedia ... what’s going on with your service in Stafford?? ... not good enough!
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query
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CR #GTTO
(@CraigST6) reported
from
Stafford, England
@virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I have lost my internet and TV channels. I don’t have access to the login details or my phone number to resolve online and I can’t get any answer on the phones despite waiting a very long time. How can I resolve this please?
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Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
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beckiemurphy
(@beckieslittleb1) reported
from
Rugeley, England
@virginmedia Yes it doesn’t help
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Jason Timmins
(@saneorinsane) reported
from
Brownhills, England
@virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?
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Ian Morris
(@ianmorris04) reported
from
Checkley, England
@JimBrowning11 @virginmedia @KolkataPolice They are also targeting sky customers, was seeing my mum phone went internet, today my house phone, same ****. Be careful people.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zasaic
(@Zasaic1) reported
@virginmedia It's regarding broadband. I don't have a connection to my residence yet a bill is being generated and you all are forcing me to pay. The last correspondence from virgin is that they will send a debt recovery agent... which will affect my credit I have not had any service from you
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Dominic Hanley
(@Dominiho7) reported
Out done yourselves here @virginmedia scheduling an update for my internet box at 10:30am, meaning my entire internet now not working and we’re all working from home... marvellous. Last month or so the internet connection be awful.
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Steve Simpson
(@stevegsimpson) reported
@superdog1984 @virginmedia Ours has been crap for ages, ended up having to buy one of those signal boosters, still not great.
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Nicola
(@nigomurr93) reported
@sohear @virginmedia Same man. Awful
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Cameron Ward
(@Ireallyamcam) reported
@virginmedia You’ve replied to 2/4, which makes me think you’ve not even read all of the points about our issue... That is poor. & you are suggesting I call the same number that cut me off multiple times and sent me around in circles for over 3 hours yesterday. You have not been helpful.
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Ciki Mac
(@ciki_mac) reported
@virginmedia is quite literally THEEEE worst #broadband service I have ever used 😩 Wish I could get @EE in my area. They were amazing. Never had any issues when I was with them for two years 💔
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Colin
(@CGENGUK) reported
@Nicklesby @virginmedia I'd say I am but I don't like complaining when it's tax payers money. But I'm starting to. (I put 67 coz I forgot we got paid so much more than that 😜) Correct their is little support, plus a danger they start meddling if you seek it. Not tried income support as yet.
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Phil O'Neill
(@DJPhillyO) reported
@virginmedia So 4G data down again in the IG10 area. constantly getting drop outs. Call 150 about mobile data and slow broadband speeds only to finally get put through to someone on a horrendous bad line and sounds like his a million miles from the microphone #issuenotresolved
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Leila Whitworth
(@LeilaWhitworth) reported
@virginmedia Why don’t you discontinue it? That’s down to you.
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Knock knock...
(@astrofizzikz) reported
@virginmedia No Ethernet connections. I always have been using wireless connections and it’s never been a problem