Virgin Media Outage Report in Stafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stafford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Stafford, England
The most recent Virgin Media outage reports came from the following cities: Burntwood and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Internet | |
| Burntwood |
Internet | |
| Burntwood |
Internet | |
| Stafford |
Phone | |
| Stafford |
Wi-fi | |
| Burntwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stafford, England
Latest outage, problems and issue reports in Stafford and nearby locations:
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Chan Ekanayake
(@ChanEk81) reported
from
Stafford, England
@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.
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Denise Powell
(@PPowellfamily) reported
from
Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Si Hodgkiss-Rogers
(@SpykDaBarstud) reported
from
Rugeley, England
@ryanricardo76 @virginmedia Having problems on and off with mine again. It works for three months... problems for six, etc. Can’t even steam a movie on one device atm. Call for support. Same thing every time. Always say there’s no issue. Must be our devices. Think, at £50 a month... time to change.
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Glenn Arnold
(@MrBlitzed) reported
from
Rugeley, England
@virginmedia So now I can't get into my account YET AGAIN to pay my bill. I changed my password but now I'm told I only have a secondary account and can't access billing. I went through all this crap last year and had a nightmare with your woeful call centre. Had enough now.
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Benz
(@B__enz) reported
@virginmedia My internet has been constantly going down for a few days, what do I do to stop that? It’s testing my patience atm!
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jojo
(@Looopylu13) reported
@virginmedia constant issues with tv & broadband. And constant issues with trying to get through to a person to speak to. Shocking service from a company that charge so much. Will be leaving soon 😡
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Jim Hawkins 🐝
(@JimHawkins12) reported
@virginmedia broadband down yet again, shocking service by Virgin
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James Brown
(@Gorgerak) reported
@virginmedia Can someone contact me ASAP please? - I have an open complaint that needs an urgent resolution and the call centres are unable to help!
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Samantha Donnelly
(@Samm1976) reported
@virginmedia My mother in law was paying for Line and BB, my partner called to add tv for her and he wanted to pay for the service for her. This wasn’t done, so 2 accounts, we called in sept 2020 to cancel the service and only the tv was done, so you have continued to charge her for a service
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chlo chlo chanel
(@chlozz15xx) reported
@virginmedia is there a problem with the internet in cimla tonight? If no, can you please explain why our box is not working? If yes why there is a problem in cimla? Why are we paying you?
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#hellomynameis Mikela (she/her) 💙
(@02mbs) reported
@virginmedia wifi in my area has been on and off and it's extremely disruptive especially since most of the household are in online school! your website says that the postcode is fine and even by rebooting the router the problem still persists!! what do we do 😣
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Darrell Hutchinson
(@Hutchy11) reported
@bobbyashb @virginmedia I don’t know why you’ve tagged me but like so many others who have replied clearly don’t understand new customer offers, which every single provider offers not just Virgin. I thanked Virgin for my service and everyone replying just seems so bitter about me giving praise to them
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Kelly blue angel
(@Kellyclay13) reported
@virginmedia can you come and take all the TV broadband and everything out of my house. You customer service is appalling
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TracyL 🏴
(@Snub_) reported
@virginmedia 2/2 retentions department contacted me and offered great deal but I explained my reliability issue. He contacted your tech team to try and resolve and because my system was showing healthy at that time they refused to do anything.