Virgin Media Outage Report in Stafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stafford come from postal codes ST16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stafford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stafford, England
The most recent Virgin Media outage reports came from the following cities: Stafford and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Wi-fi | |
| Rugeley |
Internet | |
| Stafford |
TV | |
| Stafford |
TV | |
| Stafford |
Internet | |
| Stafford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stafford, England
Latest outage, problems and issue reports in Stafford and nearby locations:
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Glenn Arnold
(@MrBlitzed) reported
from
Rugeley, England
@virginmedia So now I can't get into my account YET AGAIN to pay my bill. I changed my password but now I'm told I only have a secondary account and can't access billing. I went through all this crap last year and had a nightmare with your woeful call centre. Had enough now.
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Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Si Hodgkiss-Rogers
(@SpykDaBarstud) reported
from
Rugeley, England
@ryanricardo76 @virginmedia Having problems on and off with mine again. It works for three months... problems for six, etc. Can’t even steam a movie on one device atm. Call for support. Same thing every time. Always say there’s no issue. Must be our devices. Think, at £50 a month... time to change.
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Ash🌐
(@AshMcFarlane95) reported
from
Rugeley, England
@virginmedia you internet service is down again
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David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.
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StaffordBooks&Comics
(@booksandcomics) reported
from
Stafford, England
Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Chan Ekanayake
(@ChanEk81) reported
from
Stafford, England
@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Bain
(@Julie_bainx) reported
@virginmedia Hi sorry I’ll be working...Hopefully they can resolve the issue tomorrow.
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andysmellor@gmail.com
(@andysmellor) reported
@virginmedia There is no Netflix box…..I think that is the problem. VM have not connected me to free Netflix even though I have it in my package. How can you sort this out for me??
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mykal
(@crohnscannon) reported
@youfibre why is your broadband the least reliable I have ever had. It’s down, yet again. I never had this much chew on with @virginmedia and they were appalling.
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ⓅⒶⒷⓁⓄ™️
(@Razz70) reported
@virginmedia ive just been sent an o2 Sim, how can I keep my old number? Please help!
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Kitty Wright
(@kittywright128) reported
@virginmedia Yes, and was told that 21 of my devices had issues - mostly “very weak signal”. Meanwhile I’ve seen many reports online that people are experiencing outage issues in my area.
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Jackie Pathay
(@JPathay) reported
Second @virginmedia outage this week. I’m supposed to be facilitating online training this evening, final session of a 12 week course 😫
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Kim Elliott
(@kimbococo1973) reported
@virginmedia what an absolutely shambolic company you are, your customer service is disgraceful, you feed your customers lie after lie, close complaints even when they shouldn’t have been, you do not send customers the data you hold about them that they’ve requested #GDPR
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NDM MacLeod 🏴🇺🇦
(@NeilBriogaisean) reported
@virginmedia And I only got that engineer after I complained to the fellow who came to pick up the old router. I want to write a complaint - is there is link to take me to a webpage to make that complaint. I have the top package and out of contract. I am infuriated.
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Priyesh Chauhan
(@PC_PhotoLDN) reported
@virginmedia About 2 weeks ago. I’ve called your support and logged it with them. Terrible with the lack of support from them!! I used to have constant 100mb but now getting only on average of 20mb after your maintenance.
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Stephen
(@Stephenx777x) reported
@aiv1bct @virginmedia It’s about the money, never the customer. I don’t feel Mr Branson is the same man as he was years ago. I tried to contact him back then to see if I could join him on one of his crazy ideas.