Virgin Media

Virgin Media Outage Report in Stafford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stafford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stafford, England 04/25/2024 09:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Stafford, England

The most recent Virgin Media outage reports came from the following cities: Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomStafford E-mail
United KingdomRugeley Wi-fi
United KingdomStafford TV
United KingdomBrewood Total Blackout
United KingdomStafford TV
United KingdomCannock Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stafford, England

Latest outage, problems and issue reports in Stafford and nearby locations:

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia

  • mrsclholdcroft Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    @virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.

  • Timtastic10IAR Paul Rooney (@Timtastic10IAR) reported from Rugeley, England

    @virginmedia And down it goes again 😂

  • BarryWi32733397 Barry Williams (@BarryWi32733397) reported from Hixon, England

    @staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.

  • mrsclholdcroft Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia I give up! Time to look for another service provider who cares about their customers!

  • supercharger49 Brian A Wilshaw (@supercharger49) reported from Rugeley, England

    @virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia I've already checked and there is no reported issues in my area.

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • booksandcomics StaffordBooks&Comics (@booksandcomics) reported from Stafford, England

    Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown

  • danandbec Dan and Bec (@danandbec) reported from Stafford, England

    Well, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit?

  • YidBarmy David Rathband (@YidBarmy) reported from Burntwood, England

    Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...

  • sjbanks47 Simon Banks 🦁 (@sjbanks47) reported from Brownhills, England

    @virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.

  • AshMcFarlane95 Ash🌐 (@AshMcFarlane95) reported from Rugeley, England

    @virginmedia you internet service is down again

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Cheslyn Hay, England

    @VirginMedia the worst customer service known to mankind. I do not know how they say in business.

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EamonConneely1 Eamon Conneely (@EamonConneely1) reported

    @virginmedia Bad , checked cables to make sure they are in properly but channels are still not working properly

  • MsEMullan Elaine Mullan (@MsEMullan) reported

    @virginmedia Okay, where is the 'Cancel my services' section? on this website?

  • nicksmith48erd Nicholas Smith (@nicksmith48erd) reported

    @virginmedia trying to get tv360 sorted three calls etc etc what a waste of my time, and im on a top package ...not a happy customer

  • Jennife15007620 Jennifer (@Jennife15007620) reported

    @virginmedia That has been done SEVERAL times and dose not resolve the issue.

  • Jennife15007620 Jennifer (@Jennife15007620) reported

    @virginmedia is the system down? Unimpressed with lack of communications!

  • TheFarr SeeFarr (@TheFarr) reported

    Broadband down again for the second time this week in Manchester. @virginmedia status page on website states there isn't a problem but I can assure you it's down 😠

  • julie_bee Julie Bellingham (@julie_bee) reported

    @virginmedia Hi, I wasn’t able to no. My phone service was intermittent and I had of course tried that several times before coming here. It is now working again.

  • clelia_murphy Clelia Murphy (@clelia_murphy) reported

    @virginmedia Hi just wondering if you can help? I’ve no phone signal. Is there a problem with the network? Thanks

  • HeyHorrible IdiotGhost (@HeyHorrible) reported

    @virginmedia hi my internet is down, your *** checker isn’t working for me as I’m on my mobile data. Says there’s no outage in the area but been off a while. Box is flashing green light. Thanks

  • karrade Karrade (@karrade) reported

    Last Friday I decided to renew my @Virginmedia contract and make a few changes... SIX DAYS LATER they are still f*cking me about on their chat system. I'm thinking it's better to just cancel and have done with it.