Virgin Media Outage Report in Stafford, England
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The latest reports from users having issues in Stafford come from postal codes ST16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stafford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stafford, England
The most recent Virgin Media outage reports came from the following cities: Burntwood and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Wi-fi | |
| Burntwood |
Internet | |
| Burntwood |
Wi-fi | |
| Burntwood |
Wi-fi | |
| Stafford |
Internet | |
| Burntwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stafford, England
Latest outage, problems and issue reports in Stafford and nearby locations:
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer
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Chan Ekanayake
(@ChanEk81) reported
from
Stafford, England
@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Glenn Arnold
(@MrBlitzed) reported
from
Rugeley, England
@virginmedia So now I can't get into my account YET AGAIN to pay my bill. I changed my password but now I'm told I only have a secondary account and can't access billing. I went through all this crap last year and had a nightmare with your woeful call centre. Had enough now.
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Stuart Hurcombe
(@5tu1987) reported
from
Armitage with Handsacre, England
@Gemgwar @virginmedia Basically.. nobody knows what the process is! Told we had to wait in ALL DAY yesterday for nobody to come (when we apparently now it’s only a package being delivered) STILL! nobody is clear if it’s a package being delivered or an engineer. Shocking service for what we are paying!
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay
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Denise Powell
(@PPowellfamily) reported
from
Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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Gemma Brayne
(@Gemgwar) reported
from
Stafford, England
@virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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Si Hodgkiss-Rogers
(@SpykDaBarstud) reported
from
Rugeley, England
@ryanricardo76 @virginmedia Having problems on and off with mine again. It works for three months... problems for six, etc. Can’t even steam a movie on one device atm. Call for support. Same thing every time. Always say there’s no issue. Must be our devices. Think, at £50 a month... time to change.
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules
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j
(@jcanlas159) reported
from
Stafford, England
@virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Stuart Hurcombe
(@5tu1987) reported
from
Armitage with Handsacre, England
@virginmedia You mean the number we have used that have fed us countless information that is untrue/impossible to achieve to try and ‘keep us happy’. Also love the identical response to the previous tweet.. Nice template! Hopefully speak to someone in the week who maybe WANTS to help us
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chants
(@Chants_M_M) reported
@virginmedia International calls aren't working for me right now. Will keep trying but can I have an email address or another contact option in case that doesn't work. Just want to make sure I get the new sim by the time I'm home. Thanks
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Ifran
(@Ifran33666617) reported
@virginmedia Why are @virginmedia so terrible with helping customers?
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Idle Hands
(@idle_h_) reported
@virginmedia on what planet is it acceptable customer service to reply to a complaint email asking me to phone you? You are capable of resolving it without my doing this. Lazy and unacceptable on your part. Terrible customer service!
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ANIA GABB
(@aniagabb) reported
@virginmedia Absolutely disgusted with your service. My 99 year old grandmothers phone is not working and you still haven’t got back to us about sorting it out. If there’s an emergency she cannot contact any of us. How is this acceptable?!
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Hedgerow Preserves
(@Hedgerow_Si) reported
@virginmedia I was then told a bag would be posted out. Still waiting. Last week I was told if I didn't post it back I would be fined. I contacted customer services and they said last week it would be collected by the end of last week.
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NonoTheCat
(@nonothecatdiary) reported
@virginmedia, seriously you are going to fix the broadband outage in my area by Aug 3?! That's a week!!!
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Namit Pandey
(@NamitPandey11) reported
@virginmedia So how do you want me to raise a complaint. Do not understand. Also virgin media created a cresit account in my name last time i moved houses.
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Space
(@the_last_tgr) reported
@virginmedia literally the worst company I've ever used. Full a ******* liars and idiots. From top to bottom. DO NOT USE THIS COMPANY I'm without WiFi and have been lied to, cut off and had my time wasted from the get go. **** you lot
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Ifran
(@Ifran33666617) reported
@virginmedia I have been on WhatsApp chat since 12:10 and your staff still don't understand that I have a right to cancel due to recent price increases and lack of service
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Will Hughes
(@arjibarj) reported
@virginmedia Hmmm. So, as this is the third day of intermittent service, I'm beginning to wonder why I am still paying for it. Pretty soon, I'm going to have to look elsewhere. Five more days to wait for a diagnosis. Sorry, but this is shockingly poor service.