Virgin Media Outage Report in Wheaton Aston, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheaton Aston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheaton Aston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wheaton Aston, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Wolverhampton, Telford, Stafford, Wednesbury, Rugeley, Ryton and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Wi-fi | |
| Wolverhampton |
Total Blackout | |
| Telford |
Internet | |
| Telford |
Wi-fi | |
| Wolverhampton |
||
| Telford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wheaton Aston, England
Latest outage, problems and issue reports in Wheaton Aston and nearby locations:
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Dicky Dodd
(@DickyDodd) reported
from
Trysull, England
@virginmedia media retentions and I got cut off and no call back. Ambismal customer service.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
@virginmedia Intermittent problem. It’s back on & then it’s gone again. Very frustrating.
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Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!
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Dan Bennett 🇪🇺
(@DanBennett) reported
from
Oakengates, England
Cannot wait to upgrade our internet away from @virginmedia ... Been a customer at 3 different places now and each time it's been awful and moved away. Roll on June.
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Dicky Dodd
(@DickyDodd) reported
from
Wolverhampton, England
Now holding for 20 minutes @virginmedia Customer retention department obviously trying a different tactic to keep me as a customer I've been with this company since 1997 and this how I have to be treated.
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Simon Pugh
(@simonpunch) reported
from
Wolverhampton, England
@virginmedia just had the call ended by your overseas call centre not the greatest service in the world!!
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Dan Bennett 🇪🇺
(@DanBennett) reported
from
Oakengates, England
@Justcallmelewis @virginmedia Don't get me started on its shit WiFi signal.
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sammy♥
(@SammyLouisee_) reported
from
Wolverhampton, England
So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia Checked with the team. New SIM won’t help with Push Notifications.
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pepe sprio
(@wolfboy78) reported
from
Wednesfield, England
@virginmedia No tried again and unable to send an engineer because the fault is not happening .. I did try to explain it's intermittent 😡😡but with the language barrier she couldn't understand .. I will try and cancel my account later because I'm not paying for a service that has issues
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Terry Sankey
(@terrysankey) reported
from
Wolverhampton, England
@SimonADouglas @virginmedia We have the occasional internet problem but since the last announced 'update' the hub seems to be resetting itself. Doesn't matter to the 'wired' machines but obviously disconnects the WiFi! Irritating as the restart times are long and inputting the names/password is a pain 🙄
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Andrew Anthony
(@andrewanthony83) reported
from
Codsall, England
@SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
@virginmedia Cheers for the top. Yes, tv & broadband services issues with an estimated fix time of 23:55. I may have to crack open the Scrabble & the candles. Now I know how people felt in the black outs during the war!
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Dicky Dodd
(@DickyDodd) reported
from
Wolverhampton, England
@virginmedia You seem to find it very easy to let go a loyal customer of 23 years. You won't be that sad.
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Dave CES Fielder
(@ces12fielder) reported
from
Telford and Wrekin, England
@charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
See @virginmedia can’t be bothered to even tweet back an angry customer
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Dicky Dodd
(@DickyDodd) reported
from
Wolverhampton, England
So I've been on hold to @virginmedia Customer retentions for 17 minutes... Unreal.
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Prasant Bakarania
(@prasy3k) reported
from
Madeley, England
@virginmedia has no idea on customer service. 30 years with them and they treat us like dirt. #BadService @bbcmtd @Ombudsman-Services.org #Overcharge Brushed us aside like dirt!
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia SMS sent. If you think a replacement SIM will solve the issue then yes please do send one. Thank you
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Allum ⭐️ ⭐️
(@alexander_allum) reported
@virginmedia Regarding slow broadband. I spoke to someone yesterday and was told to reset and wait 24h. If the problem continued to call back and you would have more info. The lady I spoke to did say there seemed to be slow connection. Thanks
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jill adelus
(@jilladelus1) reported
@virginmedia Thought it would be simple 2get this £55.75 contract activated AFTER i'd spoken2 @virgin about my overpayments dated back2 June 2019 as Alex (wrote down all names)had told me. But it was impossible2 get this package (& time wasn't on my side) BECAUSE 4 operatives told me..
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Robert Thorneycroft
(@BasisInstinct) reported
@virginmedia Thank you for the phone number; however, this is just another automated telephone system which has no actual humans involved and just wants me to restart my hub. Is there still such a thing as a help desk number where I can speak to a carbon based lifeform?
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Robert Thorneycroft
(@BasisInstinct) reported
@virginmedia Thank you for the phone number; however, this is just another automated telephone system which has no actual humans involved and just wants me to restart my hub. Is there still such a thing as a help desk number where I can speak to a carbon based lifeform?
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Shartmungus
(@shartmungus) reported
@virginmedia Hello, it seems a large number of your customers (myself included) are having trouble connecting to the servers of "Destiny 2", every other connection seems to be working fine but that game specifically has huge connection issues.
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LCL
(@LilaCav) reported
@virginmedia It just shows no issues for broadband, just TV but my internet is slow and I can’t download files. It’s unbearable
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jill adelus
(@jilladelus1) reported
@virginmedia So i was never given the opportunity to activate your package because NO manager was available (i'd rushed home 4a promised call at 7.30pm from a manager & i had0) I knew staying was hopeless + @virgin disconnect had2B then because2 days time @Skydisc was coming + new WiFi.
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Alan Galaxy
(@AlanGalaxy) reported
@virginmedia How can you justify this if service has increased? Surely that means more income and more profit, at least have some pity when people are choosing whether to eat or to heat their homes, at this rate you're taking their single bit of entertainment as well. Shame on you.
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sarah kipping
(@kipping72) reported
@virginmedia think I will go back to snail mail I might get a reply? Just as bad as Scottish Power?
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Royale Cuisine
(@Royale_Cuisine) reported
@virginmedia why yare you making people hang on the phone for hours you should pay the bill maybe then you might actually answer the phone!