Virgin Media Outage Report in Wheaton Aston, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheaton Aston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheaton Aston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wheaton Aston, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Walsall, Telford, Stafford, Wednesbury, Bilston, Cannock and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Phone | |
| Walsall |
Internet | |
| Telford |
Wi-fi | |
| Walsall |
Wi-fi | |
| Walsall |
Total Blackout | |
| Telford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wheaton Aston, England
Latest outage, problems and issue reports in Wheaton Aston and nearby locations:
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Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.
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Gemma Brayne
(@Gemgwar) reported
from
Stafford, England
@virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls
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j
(@jcanlas159) reported
from
Stafford, England
@virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors
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Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia Okay, we'll try again tomorrow. I'm sure you're aware I've lodged a complaint already as very unhappy with the level of service from your agents. I needed this sorting over a week ago and now Virgin have taken another £129 for another month🙄
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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Si Hodgkiss-Rogers
(@SpykDaBarstud) reported
from
Rugeley, England
@ryanricardo76 @virginmedia Having problems on and off with mine again. It works for three months... problems for six, etc. Can’t even steam a movie on one device atm. Call for support. Same thing every time. Always say there’s no issue. Must be our devices. Think, at £50 a month... time to change.
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia We were offered this and two boxes etc for £89...NINE DAYS AGO and then no one wanted to speak to us!!! Terrible service to a loyal Virgin customer of 8 years...robbery😠
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Was on wireless and re booted the box didn’t work, however it’s working now as you seemed to have fixed the issue. Thank you
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia hi Iv no internet could you run a check down my line please
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ryan burch
(@ryanburch3) reported
@virginmedia Unfortunately he didn’t give me a reference he said manager was busy and it could take 72 hours to get the call back but haven’t heard anything, yes I’m very frustrated with being a new customer and not received the correct equipment
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Robbie Paterson
(@RobbiePaterson8) reported
@virginmedia Still having an activation issue. Told to call and was fobbed off. Is the activation issue still occuring? I have no faith in your call centre staff
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Anna rice
(@spanners6) reported
@virginmedia Not sure he wasn’t bothered tbh, we tried a few things to fix then he said it will be fixed soon !!! 5 weeks now
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JX10©
(@10JWEX) reported
@virginmedia Is there still an outage as your help desk is telling me my service won’t return till at least 10am tomorrow yet my next door neighbours service is fine
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Michael Inglis
(@Mikeinglis3) reported
@virginmedia Seriously Virgin, I have had non stop issues with your service
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Tom
(@TomMumby) reported
@virginmedia Second day as a virgin media tv customer, only four basic channels, the fault has been referred to your fault mgt team, who will aim to resolve within 5 working days! It’s not good enough, better be a reduction in my bill, I’m not paying for a service not received!
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Brooky54
(@Brooky541) reported
@virginmedia I have a problem with my TV picture breaking up. Four known issues in my area but this is not one of them. I cannot get through on the phone to talk to an advisor. Help needed please.
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Mac
(@GrahamBlundell2) reported
@geoffreyhc1960 @virginmedia Im with sky and they go down somewhere from 5mins to a day every week where i live
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DGA #FBPE
(@wuunce) reported
@virginmedia my whole road has no broadband, your area status says no issues and you are telling people people in the road that the issue is just with them. Completely dishonest and utterly dreadful service - again.
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Damien 🚀
(@IDamien93) reported
@virginmedia They can relocate the router but for £150+Vat which im just not willing to foot the bill for given my speeds are so poor in a 3 bedroom property. The TalkTalk broadband i used previously carried full speeds consistently throughout the property. We joined virgin for better speeds.