Virgin Media Outage Report in Wheaton Aston, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheaton Aston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheaton Aston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wheaton Aston, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Wednesbury, Walsall, Bilston, Telford and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
TV | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Total Blackout | |
| Wednesbury |
Internet | |
| Walsall |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wheaton Aston, England
Latest outage, problems and issue reports in Wheaton Aston and nearby locations:
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I’d like to cancel my broadband installation
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Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.
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Mercedes Hodson 👷🏻♂️💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@Carol74438555 I was having issues with Virgin media too but they are sending me an updated box out so hopefully it will be ok then
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia That might require quite an extensive overall of your infrastructure and servers however you could maybe start by answering the telephone - you are a telecoms company. Or does customer service fly out the window once the direct debits are set up?
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia I have lost my internet and TV channels. I don’t have access to the login details or my phone number to resolve online and I can’t get any answer on the phones despite waiting a very long time. How can I resolve this please?
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?
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Stu
(@matchstickman74) reported
from
Wednesfield, England
@virginmedia Yes checked, problem in my area, estimating fix time 4pm
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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Mercedes Hodson 👩🏼
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Saying no issue but clearly there is
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia can you please advise how I can speak to an actual person on your customer service number
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
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Marcos Clowes FCILT
(@MarcosJimClowes) reported
from
Stafford, England
@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
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Stu
(@matchstickman74) reported
from
Wednesfield, England
Its derby day and virgin media is down in my area f#$k#$g typical. Estimated fix time 4 bloody pm 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Markav🦁
(@MarkavParry) reported
from
Madeley, England
@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MANicTAUR
(@NicLempriere) reported
And that's why I won't ever use @virginmedia ever again. This is never ending.
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Eileen Raleigh
(@EileenRaleigh) reported
@virginmedia We have NO problem getting through to you. Times & dates available for our last 6 conversations which you miraculously failed to record. The deal offered & accepted has now disappeared
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taylorz
(@taylorz) reported
@virginmedia Hello its a total loss of service that the customer service team are aware of. Your Web site status is incorrect for the area L22 it says all is good. A fix is promised on the 22nd April a full week with no broadband for a home worker. The issue is with the street cabinet.
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RickyMuzza
(@MuzzaRicky) reported
Why is the #BBC quality so bad on @virginmedia #football #FACup
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Tony Perry
(@tonyperry2011) reported
@virginmedia yet again poor service. Agreed a package change before my existing agreement had finished, then receive confirmation with incorrect package and price. Now bill come through £60 extra.. not happy please can I be contacted to discuss.
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vargAdi
(@vargadibacsi) reported
Can somebody @virginmedia explain how do i have constant packet loss in @PlayApex and i also see VM users complain about the same issue?
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Colin RylanderWilkes
(@DJSirCoL) reported
@virginmedia I have but the page just states no issues, it’s not my equipment, it’s just went down at 15:30ish and now is back to somewhere around 130mb but was as low as 2mb and we pay for 600mb which should be constant being cable fibre,
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Violeta
(@Violetilla) reported
@virginmedia Yes, cisas is where I've filled in my complain. They just told me they must be looking into it and to wait. But there hasn't been any change or update for two months. So basically nothing than the online complaint tracker couldn't tell me
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pocket shepherd
(@pktshpd) reported
@virginmedia Hi. It's a wired connection. The issue is packet loss/latency. No problem with tethering on my mobile phone at a fraction of your download/upload speed.
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Andrew Fortescue
(@MrAngryPantz) reported
@virginmedia And also, I upgraded a week ago with a new mini box and was told the only thing I would pay would be £5 extra a month for the extra box because I’m an OOmph customer.