Virgin Media

Virgin Media Outage Report in Wheaton Aston, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wheaton Aston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheaton Aston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wheaton Aston, Staffordshire, England 10/29/2025 09:25

October 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wheaton Aston, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Telford, Wolverhampton, Stafford and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall E-mail
United KingdomWalsall Internet
United KingdomTelford Internet
United KingdomWalsall Wi-fi
United KingdomWalsall Internet
United KingdomTelford TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wheaton Aston, England

Latest outage, problems and issue reports in Wheaton Aston and nearby locations:

  • chrispicken Chris Picken (@chrispicken) reported from Wolverhampton, England

    @HannahWestwood @virginmedia It’s on, it’s just slow. Supposed to be 350 and I’m getting 20.

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠

  • eurobob17 chris (@eurobob17) reported from Wolverhampton, England

    @virginmedia It's my media service to many price hikes been with you for 8years and new people get a deal for a quarter of the price I pay I want out way to expensive paying for a land line I dont use just because VM wont let me out of LL service

  • JTaylor69 Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

  • Gemgwar Gemma Brayne (@Gemgwar) reported from Stafford, England

    @virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving

  • Griffomiester Stuart (@Griffomiester) reported from Willenhall, England

    @virginmedia Have a word with yourself, this has been going on for 12 months. How about you send an engineer to fix once and for all

  • Cal1964 Calum McGill (@Cal1964) reported from Wolverhampton, England

    @virginmedia We were offered this and two boxes etc for £89...NINE DAYS AGO and then no one wanted to speak to us!!! Terrible service to a loyal Virgin customer of 8 years...robbery😠

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    @virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much

  • mredwards Mark Edwards (@mredwards) reported from Wolverhampton, England

    @virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay

  • jcanlas159 j (@jcanlas159) reported from Stafford, England

    @virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls

  • ObsessiveJohn John Sanders  (@ObsessiveJohn) reported from Shifnal, England

    @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

  • Chrisf2016 Chris fletcher (@Chrisf2016) reported from Wednesfield, England

    So @virginmedia are increasing our bill again. We've been loyal customers since it was telewest even with all the problems over the years we stuck with you Well thats it. I will be finding another supplier 👋👋👋

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

  • Cal1964 Calum McGill (@Cal1964) reported from Wolverhampton, England

    @virginmedia Okay, we'll try again tomorrow. I'm sure you're aware I've lodged a complaint already as very unhappy with the level of service from your agents. I needed this sorting over a week ago and now Virgin have taken another £129 for another month🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simon1703 simcfc ctid (@simon1703) reported

    @virginmedia why when I changed my SIM account yesterday when you specifically told me I would not get any impact on my existing sim until I inserted and activated my new, have I now this morning lost my service?! Your service is almost as bad as the tories!

  • DrJamieGraves Jamie Graves (@DrJamieGraves) reported

    @virginmedia is it common for your representatives to bounce a customer from one person to another without letting them speak? I've been waiting an hour and this is the 3rd bounce. Terrible service.

  • nlb67 Nikki Marsden (@nlb67) reported

    @virginmedia why can I never get through? On hold for a third day for yet another hour.....

  • amul3t_ Tariq (@amul3t_) reported

    @marcwalby @virginmedia If you pay peanuts, you get monkeys. There customer service is based in India

  • ProfBorkensnoot James (@ProfBorkensnoot) reported

    Hi @GiganetUK any chance of an ETA of rollout to our property? I've spent 2 hours trying to get a complaint resolved with @virginmedia and I'm so done

  • Traceymichell28 Tracey j (@Traceymichell28) reported

    @virginmedia so my virgin media has been off since 11pm last night,no way to talk to anyone at customer services and your online check isn't working, I'm using all my phone data to work,this isn't good enough!

  • clursheffalump CCS (@clursheffalump) reported

    Been waiting to cancel my broadband for 3 days waiting for a reply @virginmedia…hope you’ll refund me these 3 days!

  • ForSciCon MarkWebster_ex_Forensics (@ForSciCon) reported

    @virginmedia Are your agents just quoting random fees! If I have another lengthy wait and no satisfactory resolution, I'm going to complain to @Ofcom

  • NovemberVibes Lori (@NovemberVibes) reported

    Hello @virginmedia will the internet issues get fixed soon in the UB8 area? We are waiting since yesterday morning and it is very inconvenient since we are all working from home.

  • bristolmike69 Mike (@bristolmike69) reported

    @virginmedia Again... 5 days do you not think I have already done that! Looks like media team over staffed and the team that answers complaints are under staffed.. very poor service