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Virgin Media outages and service status in Wheaton Aston, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wheaton Aston, including 0 direct reports.
  • The most common problems reported in this area mention TV, Wi-fi, and Internet.
  • The most recent signal from this area was received Jun 11, 8:37 PM GMT+1.
  • 36% TV (36%)
  • 28% Wi-fi (28%)
  • 20% Internet (20%)
  • 12% Total Blackout (12%)
  • 4% Phone (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wheaton Aston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheaton Aston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wheaton Aston, England

The most recent Virgin Media outage reports came from the following cities: Stafford, Wolverhampton, Wednesbury, Telford, Walsall, Cannock, and Bilston.

CityProblem TypeReport Time
Stafford Internet 3 days ago
Wolverhampton Wi-fi 4 days ago
Wednesbury Phone 4 days ago
Wolverhampton Wi-fi 5 days ago
Telford Internet 6 days ago
Stafford TV 7 days ago

Nearby cities with recent reports

Stafford

2 recent signals

3 days ago
Wolverhampton

2 recent signals

4 days ago
Wednesbury

1 recent signals

4 days ago
Telford

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wheaton Aston, England

Latest outage, problems and issue reports in Wheaton Aston and nearby locations:

  • shaunsimpson72
    shaun Simpson (@shaunsimpson72) reported from Hadley, England

    @virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?

  • jenstait
    Jens Tait. (@jenstait) reported from Wolverhampton, England

    So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡

  • Pedro_661
    Pedro661™ (@Pedro_661) reported from Wednesfield, England

    Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.

  • mrsclholdcroft
    Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    @virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.

  • MarkavParry
    Markav🦁 (@MarkavParry) reported from Madeley, England

    @virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!

  • poole_ste
    Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

  • KarenPerry7
    *KP* (@KarenPerry7) reported from Willenhall, England

    @Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!

  • SimonBonds007
    Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • Hello_Noto07
    Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

  • Steveluckett
    Stephen Luckett (@Steveluckett) reported from Codsall, England

    So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.

  • mercede72928186
    Mercedes Hodson 👷🏻‍♂️💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.

  • small1808
    nathan (@small1808) reported from Stafford, England

    @virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

  • LB_WFC
    Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.

  • badsneaker5
    Nick Bryant (@badsneaker5) reported from Broseley, England

    @TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!

  • stjohn121
    StJohn (@stjohn121) reported from Stafford, England

    @virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..

  • byellielouise
    El 👸🏻 (@byellielouise) reported from Colwich, England

    @FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again

  • Kate223110
    KateCap ❤️ (@Kate223110) reported from High Offley, England

    And the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke

  • simonpunch
    Simon Pugh (@simonpunch) reported from Wolverhampton, England

    @virginmedia awful service yet again, no connection since Friday due to poor installation. Complaints department phoned 3 times and not dealt with. Cut off by technical support 3 times. Shocking!

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • epwhamilton
    Edward Hamilton (@epwhamilton) reported

    @virginmedia You've also texted cancelling the engineer that I'd booked because it's a network issue, but again I have no information. Hence the frustration

  • aldismaldi
    𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported

    @virginmedia @gblondon1 Until you get problems with the box and they treat you appallingly!!

  • robhjones
    Rob Jones (@robhjones) reported

    @virginmedia I have no idea how to do it. Sorry, it worked perfectly well with the TiVo box. The problem is obviously the new 360 system. Can you arrange for it to revert back or get an engineer out please?

  • Pmatthews123
    Paul Matthews (@Pmatthews123) reported

    @virginmedia I finally got VM 2 do me a rolling 30 day broadband contract until sky can get my new BB up & running bt at a cost of £54pm which is ridiculous & told can’t do anything about it - nw sky r having issues installing new BB having 2 pay more 4 less speed at this price cn u help me

  • Han__1D
    Hind (@Han__1D) reported

    @virginmedia is there an outage in NE1?

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia shocking service on chat a hr cut of twice money can’t but you bad service every time ,

  • dr_besty
    Alex Jones (@dr_besty) reported

    @gblondon1 @skytv @virginmedia No such thing as loyalty, you pay for a service, they provide said service, that's it. If you want loyalty get a dog.

  • 2WB10
    2WB (@2WB10) reported

    @gblondon1 @skytv @virginmedia You’ll come to regret it. They’re great when joining and setting up but if you have a problem be prepared for a lot of frustration and time wasting. They’re absolutely horrendous for customer service. I was lied to, transfered to dead lines, put on hold without coming back etc.

  • jokerefc
    JOKEREFC (@jokerefc) reported

    @gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision

  • Nala100577
    Nala100577 (@Nala100577) reported

    @virginmedia @RobNoonan007 Its a total blackout now too - its not the tv