Virgin Media

Virgin Media Outage Report in Wheaton Aston, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wheaton Aston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheaton Aston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wheaton Aston, Staffordshire, England 05/11/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wheaton Aston, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Telford, Stafford, Walsall, Bilston and Norton Canes.

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City Problem Type Report Time
United KingdomWolverhampton Wi-fi
United KingdomTelford Internet
United KingdomWolverhampton Wi-fi
United KingdomWolverhampton Internet
United KingdomWolverhampton E-mail
United KingdomWolverhampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wheaton Aston, England

Latest outage, problems and issue reports in Wheaton Aston and nearby locations:

  • miyajhay9 miya (@miyajhay9) reported from Wolverhampton, England

    @virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia

  • KittykatClaire Claire B 🙌🙌 (@KittykatClaire) reported from Willenhall, England

    Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    If im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia

  • AndySnill Andy Collins (@AndySnill) reported from Wolverhampton, England

    @glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford

  • Timtastic10IAR Paul Rooney (@Timtastic10IAR) reported from Rugeley, England

    @virginmedia And down it goes again 😂

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • djneiljbham DJ Neil J Birmingham (@djneiljbham) reported from Wednesfield, England

    Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • Lysander_16 Lysander (@Lysander_16) reported from Wednesfield, England

    @virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Fee_McCarthy Fiona C. MacCarthy (@Fee_McCarthy) reported

    @virginmedia No… because I’m not your customer and have no login details and my elderly father is too angry to tell me his details. How about YOU look 👀 and sort it out 🤔

  • timcronin78 tim cronin (@timcronin78) reported

    @VirginMediaIEPR @DeptCulturelRL Anyone working at Virgin media support this evening? Waiting 55 minutes for response to telephone call

  • PaulPaulrockett Paul Rockett (@PaulPaulrockett) reported

    @virginmedia Hi managed to fix by resetting the password - thanks for coming back to me

  • Fee_McCarthy Fiona C. MacCarthy (@Fee_McCarthy) reported

    @virginmedia @virginmedia yep me back again. Guess what? My parents have no service again! Or anyone else in their vicinity of UB5 😡 2nd time this week 😡 I’d never have let them signup if I had known #smoothtalkingsalesrep #falsepromises #vulnerablecustomers

  • timcronin78 tim cronin (@timcronin78) reported

    @VirginMediaIE Anyone working at Virgin media support this evening? Waiting 45 minutes for response to telephone call

  • gesichtzeintopf Juri (@gesichtzeintopf) reported

    I think I’ll start a daily complaint thread listing companies whose customer service stinks. Today, we start with @DeutschePostDHL, @virginmedia and @RoyalMail. You all have in common that I will try my hardest to avoid your services in the future.

  • _teecarts tia🦕 (@_teecarts) reported

    virgin media wanna sort their **** out and install our wifi🤬

  • Annabelle_x_x Bellaaa (@Annabelle_x_x) reported

    @virginmedia season 3 episode 8 of manifest is missing?? Can you help?

  • Melissnahhhhh bad girl summer 🤠💩💜🖤✋🌈🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Melissnahhhhh) reported

    @virginmedia No Internet No TV services No end in sight , I'm sorry but it's not on I will be putting in a complaint, why do I pay 116 pounds a month for half my services not working?

  • timcronin78 tim cronin (@timcronin78) reported

    @VirginMedia_TV Anyone working at Virgin media support this evening? Waiting 55 minutes for response to telephone call