Virgin Media Outage Report in Broseley, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broseley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Broseley, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Telford, Shrewsbury and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
||
| Telford |
Wi-fi | |
| Telford |
TV | |
| Telford |
||
| Telford |
Internet | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broseley, England
Latest outage, problems and issue reports in Broseley and nearby locations:
-
Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
-
Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
-
Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
-
Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
-
Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
-
Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
-
BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
-
Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
-
Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
-
Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
-
James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
-
Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
-
Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
-
Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
-
Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
-
Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
-
Dan Byles
(@DJBYLES) reported
from
Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
-
Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
-
Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Ronnie Alex
(@thealexavery) reported
@Angela_Griffin @virginmedia Check it isn’t an area problem, generally the app and customer service are always ropey but every now and then the app does find and help fix the problem. Make sure all elements are rebooted in order (boosters etc)
-
JackPWild
(@JackpWild) reported
@virginmedia the £49 volt deal you are pushing with o2 sim is faulty! Ive just received an unexpected bill from o2 - No answer on your web pages, web chat not working - WHATS GOING ON?
-
SadieTrent_92 🇺🇦 👩🚀
(@sadietrent_92) reported
@Angela_Griffin @virginmedia ive had similar issues with BT, although they did come out quicker. I would ask for money off your bill as they claim they cant do it for a week
-
MRB
(@MarcRobertBewl1) reported
@Angela_Griffin @virginmedia Touch wood ...No issues with Sky
-
Mike Warburton
(@Silverwood54) reported
@virginmedia Yes the problem is the new router is dual band and our alarm system Will only work on 2.4Ghz
-
Bonna
(@Phil_Bonna) reported
from
Birmingham, England
@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
-
Nicky
(@Mrs_Dav) reported
@virginmedia Just been cut off twice by your overseas retention team. All I want is to leave and quite honestly right now you should just let me before I raise a complaint
-
Thomas Adamson
(@ThomasAdamson86) reported
@virginmedia am I ever going to have TV and Broadband put back on!! Been down since 4.40pm yesterday now
-
Kaiser Soothsays
(@_SonOfTheDesert) reported
@virginmedia No, but an official complaint has gone in. Seven times in two months is unacceptable. I want out of my contract.
-
Maureen Quirk
(@moshaw2) reported
@virginmedia Despite repeated requests for a refund due to not having service no one seems interested. Who do I contact that will actually listen?