Virgin Media Outage Report in Broseley, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Broseley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broseley, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Telford.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
TV | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broseley, England
Latest outage, problems and issue reports in Broseley and nearby locations:
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Karl Jukes (@kjukes1989) reported from Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Chris Smith (@ChrisMDSmith79) reported from Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Daniel Guryn (@dolallydan7981) reported from Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Chris Smith (@ChrisMDSmith79) reported from Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Stephen Luckett (@Steveluckett) reported from Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Robin (@Tao1358) reported from Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
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Dan Byles (@DJBYLES) reported from Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Ken (@Ross6Kennedy) reported from Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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Elaine mills (@elainemills123) reported from Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
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Stephen Luckett (@Steveluckett) reported from Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Kate (@khnatter) reported from Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Kerry (@Kerry777) reported from Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Dave Noto (@Hello_Noto07) reported from Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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BurriJo (@BurriJoD) reported from Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Stephen Luckett (@Steveluckett) reported from Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Becky Weaver (@beckywvr_) reported from Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blackcanine65 (@blackcanine65) reported
@NadineDorries @virginmedia @O2 This is garbage of course, as others point out. The real question is: did the other mobile providers incentivise (ie bribe) the Tory government to look the other way while they jacked up roaming charges?
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N10TownCrier (@N10TownCrier) reported
@virginmedia nothing about your service is working. I have had no broadband, TV or phone all day today. Your service status page isn’t working and nor is the link that your system texted me. What’s happening in N10 and when will it be fixed?
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David Cheetham (@CheetsS18) reported
@virginmedia Yes, distance from router is definitely not the issue.
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Brian Jones 🦎✌️ (@geckojas) reported
Been on hold with the @virginmedia customer service chat bot for 2 hours now. If this is the quick option to get through to customer service, I don’t want to know what the slow option is like.
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Portamurda (@PortaMurda) reported
@NadineDorries @virginmedia @O2 You really are more stupid than truss, I didn’t think it was possible, then this
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skacel has 2 (@ODDOGG78) reported
@virginmedia No fault in area reset modem still not working
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Bustin Chops (@BustinChops7) reported
@virginmedia @CheetsS18 "Oh, ******. We can't find that page" "Maybe the link you clicked is broken or you typed in the wrong address. Perhaps the page doesn't exist any more. Or maybe it's just a glitch in the matrix."
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Cooking In A Kettle (@cookinginakettl) reported
@NadineDorries @virginmedia @O2 Oh, Nadine. There is no way of getting the stupid out of you. These are British companies being free to charge British customers what they want to. But, you knew what you were voting for, right?
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Tori Needham (@NeedhamTori) reported
@virginmedia No broadband since 11:00!!! Happens too much lately and final straw for me. Registered for updates on your app and not had one text yet! Estimates fix time is 20:15 but I bet at 20:00 you move the goal posts.
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HARDEEP PADAM (@padam_hardeep) reported
@virginmedia Thanks for the reply, my Internet speed has been super slow. I called last week and was promised that I'd be sent a new router and WiFi extender. I called up as I hadn't received the router so my WiFi speed is still slow