Virgin Media

Virgin Media Outage Report in Broseley, Shropshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Broseley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Broseley, Shropshire, England 01/21/2026 12:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Broseley, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Shrewsbury and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Wi-fi
United KingdomTelford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Broseley, England

Latest outage, problems and issue reports in Broseley and nearby locations:

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Had to reset box again when I got home, this isn’t good service

  • chrismidgley Chris Midgley (@chrismidgley) reported from Telford and Wrekin, England

    @virginmedia broadband outage TF4

  • IAmAliAddams Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    Quick to get my money but on thing is for sure @virginmedia is having shite service right now

  • badsneaker5 Nick Bryant (@badsneaker5) reported from Broseley, England

    @TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!

  • badsneaker5 Nick Bryant (@badsneaker5) reported from Ironbridge, England

    Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

  • GraceHough Grace Hough (@GraceHough) reported from Shrewsbury, England

    @alanjenkins96 You lost internet. ? Big problem. Virgin media campaigning in Shrewsbury. Heard they not so good. Anyway welcome back.

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.

  • Ed_Pritch91 Ed (@Ed_Pritch91) reported from Telford and Wrekin, England

    @mitchec1 @SkyUK @virginmedia Bad move.

  • IAmAliAddams Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    @virginmedia your crappy service is down but yet you will not let me pay a bill early 😡

  • YasminMHx Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • Rinkku_ Rinkku (@Rinkku_) reported from Madeley, England

    @virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service

  • nippa77 Neil Simpson (@nippa77) reported from Swindon, England

    @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

  • shaunsimpson72 shaun Simpson (@shaunsimpson72) reported from Hadley, England

    @virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • roland69uk roland69UK (@roland69uk) reported

    @virginmedia WiFi down yet again, had stuff to do before I leave for work, sort it out

  • tr_jeannedarc ilke-- (@tr_jeannedarc) reported

    @virginmedia Hi, could you please pass this feedback that there was failure to inform customer about the planned work for broadband. I will pass on the details via DM

  • lemonviolets Rozalyn Anderson (@lemonviolets) reported

    @virginmedia A customer service rep helped us thank you and call waiting time was short. But you wont get many elderly customers with the install it yerself system.

  • JohnnyBastard6 Johnny Bastard (@JohnnyBastard6) reported

    @virginmedia My broadband isn’t working. it said there was no issue in my area, then when adding my surname it said there was a known issue and a technician is dealing with it with an estimated fix time of 16:00 today, now it says they know of no issue and it we need to book a technician?

  • maxwaa Max (@maxwaa) reported

    @virginmedia I will do later but I’ve just had another email telling me I’ll have to reboot my hub to get the boost. First email said I didn’t have to do anything, so clearly a issue with your communications

  • DazzStevo89 Dazz (@DazzStevo89) reported

    @virginmedia Your broadband service is the worst. We pay for the M200 internet and its always dropping connection to our devices. We pay alot of money to your for this service and I feel you are taking us for a joke. I need this fixing ASAP. It’s been like this for months!!

  • lucken_fiddler Mhairi Phillipson 💙 (@lucken_fiddler) reported from Glasgow, Scotland

    @virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?

  • suzl84 Suzanne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@suzl84) reported

    @virginmedia Received Hub5 yesterday and just set it up. Went on the settings page to rename the network and password to my hub3 so everything would auto connect. Says can take up to 5 mins. That was about 15 mins ago and it’s still just spinning and no connection, Any tips?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported

    @virginmedia I would like to go for a full disconnection without paying any early disconnection fees (which I have already made it clear speaking to your representative) because this wait is simply not my problem!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported

    @virginmedia I will need to know as to when would you be able to determine that you can’t service my area. The properties before us, 3 houses are having Internet services. They say blockage is at No. 1 and this has been the case since 21st October!