Virgin Media

Virgin Media Outage Report in Broseley, Shropshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Broseley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Broseley, Shropshire, England 12/31/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Broseley, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Shrewsbury and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Wi-fi
United KingdomTelford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Broseley, England

Latest outage, problems and issue reports in Broseley and nearby locations:

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia I give up! Time to look for another service provider who cares about their customers!

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @BeefGolf @virginmedia @MartinSLewis They are awful.

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!

  • Loveisinthehai7 Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England

    @virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.

  • DonWalker124 Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England

    @virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • rexham John Gallagher (@rexham) reported from Telford and Wrekin, England

    @virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Hi @virginmedia any idea what the broadband issue is in TF5 ?

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

  • Hello_Noto07 Dave Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

  • Jimmyboy35 James Agg (@Jimmyboy35) reported from Telford and Wrekin, England

    @virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahclark82 sarah clark (@sarahclark82) reported

    @virginmedia This is now getting ridiculous ! That number is not even accepting calls because your call centres are closed!!!! I think offcom will be interested in this ! You can’t even cancel once you have my details!

  • AdverseKen Derek Evans (@AdverseKen) reported

    @virginmedia yes any attempt inline ends with that message - i also ran directly was advised orders where placed and nothing was actually done i will be ringing tomorrow to cancel all services

  • guilt_manager craig mcgee 😷 (@guilt_manager) reported

    @Billybobble @virginmedia they went downhill faster than germs running away from zoono! used to be with them, got taken over by liberty global, now they are truely terrible. good luck cancelling you will be pushed and pushed and pushed to take a wonderful deal, we can give you a brilliant deal!

  • realcraigtaylor Craig Taylor (@realcraigtaylor) reported

    @vmbusinesshelp @virginmedia @vmbusiness DM’d you several times now with these details and no response from your account at any time - public response says call number or DM to move to a privatecontact so you look like you help but just lies and lies built on lies

  • Paul_CR_Smith Paul Smith (@Paul_CR_Smith) reported

    @virginmedia Yet again. Broadband gone down. When are you going to sort this out?????

  • _ZohaibRehman Zohaib Rehman (@_ZohaibRehman) reported

    @virginmedia Please can you answer my query? No one is getting back to me on this. Shocking service as a new customer!!

  • CerryTheBerry c e r r y✨ (@CerryTheBerry) reported

    @virginmedia Expecting to speak to someone higher up to complain to the top about all this and we have our MP’s office involved in this issue.

  • Cgonzaga15 🇵🇭 (@Cgonzaga15) reported

    @virginmedia BRUV WHY ******** DO I ALWAYS HAVE INTERMITTENT CONNECTION. I AM SO SICK OF PHONING YOU CANCER OF A BUSINESS UP AND NEVER BEING ABLE TO SORT YOUR **** OUT

  • GuyHunt Guy Hunt (@GuyHunt) reported

    @virginmedia my internet has been awful for about 2-3 weeks now! Constantly down every day 😠

  • NikSKDMR Nik. (@NikSKDMR) reported

    Down again @virginmedia, I'm in the middle of a pandemic on my own man, you bout to make me go outside, **** this.