Virgin Media Outage Report in Hadley, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hadley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Hadley, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Wi-fi | |
| Telford |
TV | |
| Telford |
Phone | |
| Telford |
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| Telford |
Internet | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hadley, England
Latest outage, problems and issue reports in Hadley and nearby locations:
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Dan Bennett
(@DanBennett) reported
from
Madeley, England
Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oscar Choi
(@Oscar_Choi_) reported
@virginmedia How many times do I have to go around this circle before someone can actually help me?
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Conway 👨👩👧👦🏡
(@Conway_NE) reported
@virginmedia No the whole estate is back on, but it keeps dropping off we’re not entirely sure we have a long term fix. There is an engineer supposed to be coming to my property on Monday but this is unnecessary and a complete waste of time. The only issue we routinely have is poor WiFi.
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Jessica Carroll
(@JessCarrollActs) reported
It’s a hub issue (it’s not) book a technician.They can’t come for a week. Cancelled the technician, it’s a network issue. Network issue fixed. (It’s not. 3 flats with no wifi). It’s a hub issue book a technician. Cancelled the technician, it’s a network issue…etc @virginmedia 😡
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David
(@Aethiral) reported
@virginmedia -it talks about advertised speed vs normal speed. Pre contract says between 505-545 and the contract says between 506-544. But both contracts say the same M500, WiFi Pod and wifi max service.
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Jessica Carroll
(@JessCarrollActs) reported
@virginmedia There weren’t for ages. Which was the problem. WE were telling you it wasn’t a hub issue. Days later you said it was a network issue. Then you said it was fixed when it wasn’t so any issues stopped showing up. But it’s not fixed. Now you’re admitting it’s a network issue again.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia The connect app is suddenly working again so it seems like a connected issue.
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Raggycat Rattyman - 🐭🐱
(@Ragdollcatman) reported
@virginmedia The main issue is that I get weird stuff going on with the TiVo box where I need to unplug it and plug it back in because it's either lost signal (turn it on and nothing) or it's lost audio (I have a soundbar connected to my TV)
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Saadoon Atif
(@SaadoonAtif) reported
Worst possible customer service from @VirginMegaKSA, no reply to the emails, Dahran store closed for 6 months now, have requested to allow to use the gift card online, but no support whatsoever. @Virgin @virginmedia
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Warren Speed
(@WarrenSpeed1) reported
@virginmedia 🙄 already have… over the course of 8 months. Spoke to O2 who have told me there are ongoing issues in this area. Was offered to leave my contract as you couldn’t fulfil my contract it but in order to do that, I would have to pay £600 towards my handset before you could cancel.