Virgin Media Outage Report in Hadley, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hadley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hadley, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford and Newport.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hadley, England
Latest outage, problems and issue reports in Hadley and nearby locations:
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Stephen Luckett (@Steveluckett) reported from Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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monish sengupta (@sengupta_monish) reported from Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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John Gallagher (@rexham) reported from Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England
@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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Stephen Luckett (@Steveluckett) reported from Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Kerry (@Kerry777) reported from Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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BurriJo (@BurriJoD) reported from Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
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Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Stephen Luckett (@Steveluckett) reported from Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Dan Bennett (@DanBennett) reported from Madeley, England
Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
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Stephen Luckett (@Steveluckett) reported from Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England
@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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Stephen Luckett (@Steveluckett) reported from Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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James Agg (@Jimmyboy35) reported from Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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James Rogers (@JWRogers82) reported from Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Kerry (@Kerry777) reported from Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Stephen Luckett (@Steveluckett) reported from Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoandKushUK (@CryptoandKushUK) reported
@virginmedia These issues are still ongoing 18 hours later and calling up is no use, they just spout the usual script they all do and to call back in 7 days if problems persist? Checked all cables multiple times, unplugged router multiple times and that didn't change anyhthing
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CryptoandKushUK (@CryptoandKushUK) reported
@virginmedia Going on the website to check if there's problems in the area and it says everything is OK when it clearly isn't.
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Simon Parker (@SimonDParker) reported
@virginmedia is there broadband outage in b17? Lost Internet. Green flashing light on box. All cables connected. Rebooted. Still no Internet
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Fares Ftaieh (@FFtaieh) reported
@virginmedia Exactly, This is why I said I am disappointed. Treating a customer like that? I would prefer a more suitable offer as I stayed with you for two years and could’ve stayed longer if you were supplying the area I’ve moved to.
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Jenny (@Jenny89811882) reported
@virginmedia It was for the laying of the cables (not for any specific property). It was dug up by Kier construction then virgin media did the cable work and it’s never been finished.
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Charlie Kenton (@cece13xx) reported
@virginmedia Every time I check it’s pushed back a day. It originally said it would be fixed by 11pm last night. It’s now on 2pm tomo. Wtf is going on. This is not acceptable
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Simon Parker (@SimonDParker) reported
@virginmedia is there broadband outage in b17? Lost Internet AND TV. Green flashing light on box. All cables connected. Rebooted. Still no Internet or TV. Help?
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Sneaky (@Sneakysh1p) reported
@ScytaGG @virginmedia I have problems with my router, could you please look in to it?
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Strangely Brown (@onlyz) reported
OK nuffs enuff @virginmedia. We haven't had Internet for 36 hrs and your automated system keeps promising it will be fixed in 4hrs! Bored of going round your unmanned phones. What's the issue in Torquay? Mice in the cabinet? We are locked down need our fix.
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MoragSees 🏴🤗🏴 (@MoragSievwright) reported
@EFM_1 @virginmedia I just don’t get any service here with Plusnet so trying a new provider and they have a deal recommended by Uswitch