Virgin Media

Virgin Media Outage Report in Hadley, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hadley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hadley, Telford and Wrekin, England 05/07/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hadley, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford TV
United KingdomTelford Internet
United KingdomTelford Wi-fi
United KingdomTelford TV

Community Discussion

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Virgin Media Issues Reports Near Hadley, England

Latest outage, problems and issue reports in Hadley and nearby locations:

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford

  • Ross6Kennedy Ken (@Ross6Kennedy) reported from Wellington, England

    Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • Hello_Noto07 Dave Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexCousins10 Alex Cousins (@AlexCousins10) reported

    @virginmedia The service was installed on 6th July, gradually deteriorated to the point where I cant make Teams calls. Its just not good enough

  • ZakH1986 Zak (@ZakH1986) reported

    Can someone from @virginmedia please cancel my account to a place I haven’t lived in 6 months. 8 different people don’t seem to have the authority to stop charging me money.

  • GVyras George vyras (@GVyras) reported

    @virginmedia broadband has been down for over 24 hours in the N13 area of London. Any update plz?

  • bingojackson Rhys Thomas (@bingojackson) reported

    @virginmedia I would, but it requires a login which I can't do because my password manager requires an internet connection.

  • moldovia István Vilmos 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱🇭🇺 (@moldovia) reported

    @virginmedia Plus I've just explained that I'm sight impaired or doesn't Virgin Media help the disabled and only take their money?

  • LaurenLewis_ECC Lauren Lewis (@LaurenLewis_ECC) reported

    @virginmedia I am free now but my mum is not here is that a problem?

  • Travistagram Travis (@Travistagram) reported

    @virginmedia Wifi seems to be down in Wolverhampton WV10 area 😒

  • sezicoolcat Sarah Rosenthal (@sezicoolcat) reported

    @virginmedia Travelodge WiFi is down. Their phone line says they are aware of an outage. My WiFi says connected open but it won't load Travelodge login page. I can't get out to any website

  • bingojackson Rhys Thomas (@bingojackson) reported

    I've had no @virginmedia broadband now for at least the last 14hrs. Any idea when the problems in the Oldham area are going to be fixed?

  • apjcs Paul Jansen (@apjcs) reported

    To say I am disappointed to have TWO @virginmedia support agents hang up on me this morning is something of an understatement. The second one just disappeared and left the line open for 20 minutes before I gave up. Apparently 2nd line support are not working due to COVID!