Virgin Media outages and service status in Newport, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 20, 4:21 PM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, England
The most recent Virgin Media outage reports came from the following cities: Telford, and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandCall number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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Mark Kelly (@upthevale) reported from Stafford, England@virginmedia ... what’s going on with your service in Stafford?? ... not good enough!
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LordBeerHunter 🇪🇺 (@LordBeerHunter) reported from Stafford, EnglandHere we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandSo @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Emily-jaye collins. (@EmzeeJaye) reported from Stafford, EnglandVirgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Elaine mills (@elainemills123) reported from Telford and Wrekin, England@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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James Rogers (@JWRogers82) reported from Perton, England@virginmedia trying to get in contact with customer service about renewing my account
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Brady (@G1Brady) reported from Perton, England@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Dave Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.
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Dave Stone (@Appolotech) reported from Telford and Wrekin, England@ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
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James (@_jwynny) reported from Newport, EnglandVirgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Gemma Brayne (@Gemgwar) reported from Stafford, England@virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!
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Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
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Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fretz8 (@FretzFNBR) reported@nickncs_cP @zexyvfx @Acttx I’m virgin media aswell it’s not a virgin media problem
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John deakins (@Deaks_uk) reported@virginmedia I am trying to get hold of someone to help but I can’t get any support
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Daisy ****** (@daisylou1972) reported@trapdoor456 @virginmedia Yes, we’ve got it and I’ve found it way faster, and more reliable than Sky. Haven’t had to go through customer services yet, so can’t comment on that. 12 months in and not even had to reset the router.
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Steve (@newrider1980) reported@trapdoor456 @virginmedia God knows why my upload is so bad , I’m on full fibre optic so it should be better
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Adam Spooner (@aspoone2) reported@virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles
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mr b (@uxbridgeblade) reported@virginmedia when are you going to fix the broadband issue in ub9 6be? It’s been dreadful since Monday 20th July
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Fleebee (@imfleebee) reported@lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday
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🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported@virginmedia - So call customer service. 20 minutes on hold. Finally talk to a human. - Apparently all my renewal offers have expired (they are still showing in the app) - Would I like to renew at 3x the price I am paying.? NO
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Rachel (@NitonCalling) reported@virginmedia Is there an issue with your email servers? I’m getting the odd few emails but know I’ve not received others and not showing on webmail either
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Darren Webb (@United_Webby) reportedHey @virginmedia been on hold for 20mins, customer services!!! No wonder u got a fine!!! Changing to sky asap