Virgin Media

Virgin Media Outage Report in Newport, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newport, Telford and Wrekin, England 12/14/2024 21:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Total Blackout
United KingdomTelford Phone
United KingdomTelford TV
United KingdomTelford Total Blackout
United KingdomTelford Internet
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • DonWalker124 Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England

    @virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.

  • rexham John Gallagher (@rexham) reported from Telford and Wrekin, England

    @virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @BeefGolf @virginmedia @MartinSLewis They are awful.

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia I give up! Time to look for another service provider who cares about their customers!

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.

  • Jimmyboy35 James Agg (@Jimmyboy35) reported from Telford and Wrekin, England

    @virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more

  • booksandcomics StaffordBooks&Comics (@booksandcomics) reported from Stafford, England

    Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • Hello_Noto07 Dave Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

  • mrsclholdcroft Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndiWithnail ǝɯ (@AndiWithnail) reported

    @virginmedia Ah, no wired connections. Just very slow wireless.

  • swiftec16 Gary swift (@swiftec16) reported

    @virginmedia I left for work and it wasn’t working just seeing if it is a problem in the area

  • florabynight Laura (@florabynight) reported

    @virginmedia Your services appear to be down in BD16 - no access to landline or wifi. When will this be sorted?

  • Stephen37663218 Stephen Curtis (@Stephen37663218) reported

    @virginmedia you keep giving me more to screen shot and send to the emergency services about the unsolicited 999 calls you’re all aware of but refuse to action. You might want to give you legal team the heads up. I’ll also be contacting CISAS

  • SianJones9814 Sian Jones (@SianJones9814) reported

    @virginmedia After over 12 months of complaints and struggling with WiFi connection and being “fobbed” off by Virgin Media, I finally, after over an hour on the phone on Sunday arranged an engineer to come out and check for issues. I couldn’t have asked for a nicer engineer.

  • JamesClaridge13 James Claridge (@JamesClaridge13) reported

    @virginmedia I haven’t. I tried to book the engineer this morning as I thought it was just me. They then cancelled so I assumed it was a general network problem.

  • madmitch666 michelle bradley (@madmitch666) reported

    @virginmedia Well that didn't help at all and have spoken to someone else who lives about a mile away and he is having the same issue

  • rebekahford rebekah ford (@rebekahford) reported

    Come on @virginmedia ... broadband down again?!!!!

  • kangaossie Eric Osborn (@kangaossie) reported

    @virginmedia Had terrible trouble with TV go for years. Eventually fixed it but now got a new problem. They won't help me with it. Promised an engineer to contact me but now say this isn't happening. Had big respect for V but it's going fast. Can't get the help I need from them

  • PeteBrownBeer Pete Brown (@PeteBrownBeer) reported

    @virginmedia Haven't been able to watch Now, Prime etc properly for months. Reboots, resets, new router, all make no difference. We're just not getting the service we pay for. My wife is the account holder - she's taking it up directly. Probably moving provider.