Virgin Media

Virgin Media Outage Report in Newport, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newport, Telford and Wrekin, England 10/08/2025 02:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford, Stafford and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford TV
United KingdomTelford Phone
United KingdomStafford Phone
United KingdomStafford Wi-fi
United KingdomTelford Internet
United KingdomTelford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • booksandcomics StaffordBooks&Comics (@booksandcomics) reported from Stafford, England

    Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • Hello_Noto07 Dave Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • Ross6Kennedy Ken (@Ross6Kennedy) reported from Wellington, England

    Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • benson98_nathan Benno🔴⚪️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@benson98_nathan) reported

    @virginmedia I’ve tried that, it says everything is fine and there’s no problems, but I’m still having trouble playing games online which is the reason I upgraded. Phone WiFi wasn’t doing great but is now fine, tv is brilliant, but playing online still an issue. It’s practically unusable

  • BarbaraWheatl17 Barbara Wheatley (@BarbaraWheatl17) reported

    @virginmedia I have reached out 13 times since August....rubbish service!

  • CamJabezTaylor Cam Taylor (@CamJabezTaylor) reported

    @virginmedia An apology isn't exactly resolving the fact that the installation date has been and gone.. what do you plan on doing to resolve the problem ASAP?

  • ClairLawton2 Clair Lawton (@ClairLawton2) reported

    @virginmedia I’m using iPad but have now switched my iPhone and it seems to be working now. Thank you for your help

  • harukababette Helen Cube (@harukababette) reported

    @virginmedia Thanks for trying to help. I’ve had no reply to my email so looking at the link and pictures you sent means that I can recycle it. Shame I was told to wait for a box to return it so I’ve kept hold of it for months.

  • HarryWr09982628 Harry Wright (@HarryWr09982628) reported

    @virginmedia hi wi fi connection issues in se3 London, wi fi is not working at all. What are the issues?

  • TheHoneyMunster -!- (@TheHoneyMunster) reported

    @HenleyDB @virginmedia Henley by law you have a 14 days remorse period so can cancel within 14 days

  • kl7582 Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland

    @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

  • TheHoneyMunster -!- (@TheHoneyMunster) reported

    @virginmedia @NetflixUK Just remember that Virgin will increase your price while in contract and don't wait until contract expires or you'll pay the new inflated price and need give 30 days notice to cancel. If you choose to stay you will still pay more than a new customer. How's that for loyalty 🙄

  • alastair_abhi Chandana Abhishek (@alastair_abhi) reported

    @TCS current she is working in hyderbad campus she was curentely working in project called (VIRGINMEDIA) kind please look in to this issue ASAP (2)