Virgin Media outages and service status in Newport, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Newport, including 1 direct report.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received Aug 15, 3:04 PM GMT+1.
- TV (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, England
The most recent Virgin Media outage reports came from the following cities: Telford, and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford
|
TV | 9 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandOn my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Nick Bryant (@badsneaker5) reported from Broseley, England@TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!
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Stephen Luckett (@Steveluckett) reported from Codsall, England@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Dan and Bec (@danandbec) reported from Stafford, EnglandWell, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit?
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Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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Kerry (@Kerry777) reported from Newport, England@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Daniel Guryn (@dolallydan7981) reported from Oakengates, England@TelfordWrekin @virginmedia Sky is down to
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Robin (@Tao1358) reported from Wellington, England@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Karl Jukes (@kjukes1989) reported from Madeley, EnglandI sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app
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Pete Jackson (@pete62jackson) reported from Lawley Bank, England@danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathleen Peters (@kathleenp442) reported@virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!
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Kathy Miller (@KathyMi25429227) reportedYou say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia
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Liam B 🦉 (@Lbriggs88) reportedAbsolute joke @virginmedia red button not working for the matches🖕🏻
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Shaun Harding 𓅪 (@Sbaggieboy60) reported@virginmedia @cmwba will taking a closer look at my account fix the problem? What will you be looking at closely?
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PD1882 (@PD1_8_8_2) reported@virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.
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Chris Long (@afcwomblelong) reported@virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.
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Jess Stocks (@jrstocks89) reported@virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix
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tracey johnson (@traceyjohnson44) reported@virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.
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Kathy Miller (@KathyMi25429227) reported@virginmedia I am NOT setting up a passcode. I ought to be able to SPEAK HUMAN TO A HUMAN. I gave spent an hour amd finally spoke to someone but am still complaining to Ofcom 4 a variety of reasons about appalling customer service
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.