Virgin Media outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, England

The most recent Virgin Media outage reports came from the following cities: Telford, and Stafford.

City	Problem Type	Report Time
Telford	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Mathew (@mbally91) reported 3 minutes ago from Stafford, England

  @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

• 
  James Rogers (@JWRogers82) reported 9 minutes ago from Perton, England

  @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

• 
  LordBeerHunter 🇪🇺 (@LordBeerHunter) reported 10 minutes ago from Stafford, England

  Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.

• 
  Ali 💛✨ (@IAmAliAddams) reported 12 minutes ago from Hadley, England

  Quick to get my money but on thing is for sure @virginmedia is having shite service right now

• 
  StJohn (@stjohn121) reported 14 minutes ago from Stafford, England

  @virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..

• 
  BurriJo (@BurriJoD) reported 20 minutes ago from Wellington, England

  Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

• 
  Simon Bonds (@SimonBonds007) reported 20 minutes ago from Telford and Wrekin, England

  @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

• 
  G (@GOROBERT1987) reported 21 minutes ago from Oakengates, England

  @virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason

• 
  Gemma Brayne (@Gemgwar) reported 24 minutes ago from Stafford, England

  @virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!

• 
  Dan Bennett #StayAtHome🏡 (@DanBennett) reported 29 minutes ago from Madeley, England

  @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

• 
  Mike Hillman (@photo_bloke) reported 31 minutes ago from Stafford, England

  @virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer

• 
  Dave Stone (@Appolotech) reported 34 minutes ago from Telford and Wrekin, England

  @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

• 
  Yasmin 🍹 (@YasminMHx) reported 40 minutes ago from Oakengates, England

  @virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.

• 
  J Prescott (@jjpjohn) reported 41 minutes ago from Higher heath, England

  @virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....

• 
  Yasmin 🍹 (@YasminMHx) reported 41 minutes ago from Oakengates, England

  @virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.

• 
  Karl Jukes (@kjukes1989) reported 42 minutes ago from Madeley, England

  I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

• 
  Kate (@khnatter) reported 43 minutes ago from Newport, England

  @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

• 
  Emily-jaye collins. (@EmzeeJaye) reported 51 minutes ago from Stafford, England

  Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia

• 
  John Sanders  (@ObsessiveJohn) reported 55 minutes ago from Shifnal, England

  @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

• 
  Kallie (@kalliewood1965) reported 57 minutes ago from Wellington, England

  @virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Jones (@edujones14) reported 8 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  andy spinoza (@andyspin) reported 8 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  John McClave (@johnmc32) reported 10 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Connor gower (@Connorgower3) reported 12 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  Paddy Sweeney (@PaddySw99745534) reported 12 minutes ago

  @virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.

• 
  Stephen Maddock (@stephenm68) reported 15 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Tom J Jarvis (@TomJJarvis) reported 15 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Virgin Media News (@VirginMediaNews) reported 23 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  Martin (@lionking2014) reported 23 minutes ago

  @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!

• 
  Ian Kill (@IanKillip) reported 23 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.