Virgin Media outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, England

The most recent Virgin Media outage reports came from the following cities: Telford, and Stafford.

City	Problem Type	Report Time
Telford	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Stephen Luckett (@Steveluckett) reported 2 minutes ago from Codsall, England

  Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26

• 
  Chris Shepherd CIHCM (@MscChris) reported 3 minutes ago from Admaston, England

  @shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia

• 
  Mark Kelly (@upthevale) reported 7 minutes ago from Stafford, England

  @virginmedia ... what’s going on with your service in Stafford?? ... not good enough!

• 
  LordBeerHunter 🇪🇺 (@LordBeerHunter) reported 9 minutes ago from Stafford, England

  Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.

• 
  Stephen Luckett (@Steveluckett) reported 11 minutes ago from Codsall, England

  So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.

• 
  Emily-jaye collins. (@EmzeeJaye) reported 14 minutes ago from Stafford, England

  Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia

• 
  Elaine mills (@elainemills123) reported 15 minutes ago from Telford and Wrekin, England

  @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

• 
  Yasmin 🍹 (@YasminMHx) reported 17 minutes ago from Oakengates, England

  @virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.

• 
  Dan Bennett #StayAtHome🏡 (@DanBennett) reported 18 minutes ago from Madeley, England

  @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

• 
  Captain Buzzkill RN (@GrumpyXMatelot) reported 20 minutes ago from Telford and Wrekin, England

  @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

• 
  James Rogers (@JWRogers82) reported 23 minutes ago from Perton, England

  @virginmedia trying to get in contact with customer service about renewing my account

• 
  Brady (@G1Brady) reported 25 minutes ago from Perton, England

  @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

• 
  Dave Noto (@Hello_Noto07) reported 28 minutes ago from Oakengates, England

  @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

• 
  Yasmin 🍹 (@YasminMHx) reported 36 minutes ago from Oakengates, England

  @virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.

• 
  Dave Stone (@Appolotech) reported 36 minutes ago from Telford and Wrekin, England

  @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

• 
  Dan Bennett #StayAtHome🏡 (@DanBennett) reported 38 minutes ago from Madeley, England

  @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

• 
  James (@_jwynny) reported 42 minutes ago from Newport, England

  Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

• 
  Gemma Brayne (@Gemgwar) reported 52 minutes ago from Stafford, England

  @virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!

• 
  Marcos Clowes FCILT (@MarcosJimClowes) reported 56 minutes ago from Stafford, England

  @virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.

• 
  Don walker🇬🇭🇬🇧 (@DonWalker124) reported 56 minutes ago from Telford and Wrekin, England

  @virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fretz8 (@FretzFNBR) reported 8 minutes ago

  @nickncs_cP @zexyvfx @Acttx I’m virgin media aswell it’s not a virgin media problem

• 
  John deakins (@Deaks_uk) reported 12 minutes ago

  @virginmedia I am trying to get hold of someone to help but I can’t get any support

• 
  Daisy ****** (@daisylou1972) reported 12 minutes ago

  @trapdoor456 @virginmedia Yes, we’ve got it and I’ve found it way faster, and more reliable than Sky. Haven’t had to go through customer services yet, so can’t comment on that. 12 months in and not even had to reset the router.

• 
  Steve (@newrider1980) reported 13 minutes ago

  @trapdoor456 @virginmedia God knows why my upload is so bad , I’m on full fibre optic so it should be better

• 
  Adam Spooner (@aspoone2) reported 13 minutes ago

  @virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles

• 
  mr b (@uxbridgeblade) reported 15 minutes ago

  @virginmedia when are you going to fix the broadband issue in ub9 6be? It’s been dreadful since Monday 20th July

• 
  Fleebee (@imfleebee) reported 17 minutes ago

  @lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday

• 
  🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported 25 minutes ago

  @virginmedia - So call customer service. 20 minutes on hold. Finally talk to a human. - Apparently all my renewal offers have expired (they are still showing in the app) - Would I like to renew at 3x the price I am paying.? NO

• 
  Rachel (@NitonCalling) reported 29 minutes ago

  @virginmedia Is there an issue with your email servers? I’m getting the odd few emails but know I’ve not received others and not showing on webmail either

• 
  Darren Webb (@United_Webby) reported 30 minutes ago

  Hey @virginmedia been on hold for 20mins, customer services!!! No wonder u got a fine!!! Changing to sky asap