Virgin Media outages and service status in Newport, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 4, 6:26 PM GMT+1.
- TV (55%)
- Wi-fi (36%)
- Total Blackout (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, England
The most recent Virgin Media outage reports came from the following cities: Stafford, and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford
|
TV | 1 day ago |
|
Telford
|
Wi-fi | 7 days ago |
|
Telford
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Mike Hillman (@photo_bloke) reported from Stafford, EnglandAnd now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....
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Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
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Gemma Brayne (@Gemgwar) reported from Stafford, England@virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!
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Jord (@J8rde) reported from Wellington, England@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
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j (@jcanlas159) reported from Stafford, England@virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors
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Stephen Luckett (@Steveluckett) reported from Codsall, EnglandSo @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, EnglandHi @virginmedia any idea what the broadband issue is in TF5 ?
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CR #GTTO (@CraigST6) reported from Stafford, England@virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.
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Dave Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England@virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Will Hook (@williamtm) reported from Stafford, England@virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.
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Hello Noto (@Hello_Noto07) reported from Oakengates, England@virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app
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James Rogers (@JWRogers82) reported from Perton, England@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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Mark Kelly (@upthevale) reported from Stafford, England@virginmedia ... what’s going on with your service in Stafford?? ... not good enough!
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Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Mathew (@mbally91) reported from Stafford, England@virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?
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Lisa Vincent (@LisaVin74208006) reported from Madeley, England@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WATCHING THE GAME (@Pass_Move) reported@virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.
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LynneN 🌸✝️ https://www.youtube.com/watch (@nightsong53) reported@marypaul32 @virginmedia Every organisation appears to be incompetent. Its on such a grand scale now that it seems deliberate because such things do stress the human bodi. We got hold of Asda mobile and thei said it could take 2 days to fix but it's on now. I am way behind with stuff though. 8wks ombdsma
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Kelly Turner (@kellyj70) reported@virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.
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Chris McGregor (@CmucG) reported@virginmedia So after the DM discussion there is still no resolution to the package I pay for not being fully available. Just being told to be patient! The compensation offered for not getting the full package I'm paying for is insulting. Not a great way to treat new customers.
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Percival Merganser (@lennylaw) reportedPeople moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.
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QQ (@RedmondJunkie) reported@virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband
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London leaver (@ross_biagini) reported@virginmedia It went down at the weekend so please can you refund me?
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Robert Henry (@RHenry652) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs
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Adam Marsden (@TheAdamMarsden) reported@virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!
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RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported@virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.