Virgin Media Outage Report in Madeley, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Madeley, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Wi-fi | |
| Kingswinford |
Phone | |
| Telford |
TV | |
| Telford |
Phone | |
| Telford |
||
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Dan Byles
(@DJBYLES) reported
from
Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackretro
(@Jackretro4) reported
@virginmedia Hi yes I have a complaint number was told I will get a call back for an emergency install yesterday nothing happened. So until I receive the call and install I will continue to deter people from vigin
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succubus
(@Tiigerrlily) reported
@virginmedia I have but nothing shows :( unfortunately l, seeing a lot of people on down detector saying that they’re having issues too, it was fine 3 days ago but now it’s really unstable and I’ve changed nothing. Have tried resetting to no avail!
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Robert Beasley
(@RobBeasleyPhoto) reported
@virginmedia been trying to cancel my Broadband since 17th November when I moved out. No one has replied to me and as such I have been billed for a months use I haven't needed. The home we are moving to isn't currently covered by virgin.
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💙
(@nsnoefc1) reported
@virginmedia My broadband is slow. An engineer didn't turn up last week and I've had a complaint closed without it being resolved.
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David
(@mutley69) reported
@virginmedia Checked as soon as went down 2 different times to be fixed yesterday now stating 12 today .... will this time shift who knows #poorservice
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Richard Cross
(@Richard32204819) reported
@O2 @GoodThingsFdn @virginmedia Not impressed with the lack of customer service
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Serenaya Carrin
(@SerenayaCarrin) reported
@virginmedia Hi there. No they did not. They told me that the issue is not enough to trigger network engineers to look at the area. It hasn't been reported by others even though it's entirely possible that it is affecting others too but due to intermittence on upload specifically (1/2)
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Beccie Stevenson
(@BeccieLS) reported
@virginmedia Still down.
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Hammer Toes
(@154PinkFlags) reported
@virginmedia Day 6 of no TV service and intermittent broadband from ‘the nation’s most reliable network’
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J.Taylor-Grove
(@taylor_gro1) reported
@virginmedia morning, no landline service for me today, but service status is normal. I have posted on the forum but no response yet