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Virgin Media

Virgin Media outages and service status in Madeley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Madeley, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Sep 3, 2:37 PM GMT+1.
  • 50% Internet (50%)
  • 50% TV (50%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 6: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Madeley, England

The most recent Virgin Media outage reports came from the following cities: Telford.

CityProblem TypeReport Time
Telford Internet 3 days ago

Nearby cities with recent reports

Telford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • IAmAliAddams
    Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    @virginmedia your crappy service is down but yet you will not let me pay a bill early 😡

  • YasminMHx
    Yasmin 🍹 (@YasminMHx) reported from Oakengates, England

    @virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃

  • Appolotech
    Dave Stone (@Appolotech) reported from Telford and Wrekin, England

    Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!

  • ChrisMDSmith79
    Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • philip_osborne
    Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia Nothing listed on the service status page.

  • Steveluckett
    Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?

  • JTaylor69
    Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

  • JWRogers82
    James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia broadband is down in WV6 can you confirm this please

  • Tao1358
    Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • beckywvr_
    Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • BurriJoD
    BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • JWRogers82
    James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia trying to get in contact with customer service about renewing my account

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

  • badsneaker5
    Nick Bryant (@badsneaker5) reported from Ironbridge, England

    Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.

  • Steveluckett
    Stephen Luckett (@Steveluckett) reported from Codsall, England

    @BeefGolf @virginmedia @MartinSLewis They are awful.

  • ObsessiveJohn
    John Sanders  (@ObsessiveJohn) reported from Wheaton Aston, England

    @Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.

  • LisaVin74208006
    Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!

  • elainemills123
    Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

  • prasy3k
    Prasant Bakarania (@prasy3k) reported from Madeley, England

    @virginmedia has no idea on customer service. 30 years with them and they treat us like dirt. #BadService @bbcmtd @Ombudsman-Services.org #Overcharge Brushed us aside like dirt!

  • shaunsimpson72
    shaun Simpson (@shaunsimpson72) reported from Hadley, England

    @virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @elldivino @virginmedia ****!

  • kemmo81
    Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported

    @virginmedia not internet/tv all day, please update when you will fix- wd5 area

  • maxinewilson121
    maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported

    I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

  • Pekalton
    Pekalton (@Pekalton) reported

    @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

  • GamerStyle1980
    GamerStyle1980 (@GamerStyle1980) reported

    @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god

  • Dharmi04
    dharmi04 (@Dharmi04) reported

    @virginmedia hi I have a problem with my broadband

  • adamebond
    Adam (@adamebond) reported

    @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

  • Seren_7
    Seren 7 (@Seren_7) reported

    @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

  • william27504693
    william (@william27504693) reported

    @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

  • nimohally
    Nim O'Hall (@nimohally) reported

    @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person