Virgin Media Outage Report in Madeley, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Madeley, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Wi-fi | |
| Kingswinford |
Phone | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Chris Midgley
(@chrismidgley) reported
from
Telford and Wrekin, England
@virginmedia broadband outage TF4
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃
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Simon Neale
(@nealesj) reported
from
Swindon, England
Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Rinkku
(@Rinkku_) reported
from
Madeley, England
@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Neil Simpson
(@nippa77) reported
from
Swindon, England
@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
Quick to get my money but on thing is for sure @virginmedia is having shite service right now
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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duggystone radio
(@duggystoneradio) reported
from
Swindon, England
Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
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Nick Bryant
(@badsneaker5) reported
from
Ironbridge, England
Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
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Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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shaun Simpson
(@shaunsimpson72) reported
from
Hadley, England
@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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Simon Neale
(@nealesj) reported
from
Swindon, England
@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Adie Hughes
(@AdieJAMster) reported
from
Swindon, England
@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Simon Neale
(@nealesj) reported
from
Swindon, England
It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
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Nick Bryant
(@badsneaker5) reported
from
Broseley, England
@TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca Fiddes
(@Chesky88) reported
@virginmedia No!! I pay for your service, can someone phone me and resolve my issue.
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Dan Gabriel
(@DanG188) reported
@virginmedia I'd like to speak to someone over the phone to raise a complaint about the service and a staff member asking me to give my services to someone else in my name
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Will Oulton
(@WillOulton) reported
@virginmedia 4th day without broadband in BR5! Updates on service resumption times/days missed each time. Very poor!!!
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Roger Moody
(@rogermoody80) reported
@virginmedia Charging extortionate fees to leave because the service was poor is wrong. Closing complaints within minutes whilst giving the impression it was upheld is wrong.
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Helen
(@Helen76375061) reported
@virginmedia Its not a service issue in the area it is your service/ equipment to my house. I have to reboot constantly and your teams keep "sending signals to change settings" to fix it. **NEWSFLASH*** it's not working. This is ridiculous and surely breach of contract.
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maheen ♥️🧣
(@idbethemaheen) reported
VIRGIN MEDIA HAS BLOCKED ALL MY IL3AGAL SHOW STREAMING SITES WTF
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Ryan King
(@Rkinguk7) reported
@virginmedia Can someone help. I still don't have a working service to my house and speaking with customer services gives different answers everytime. Virgin business shut off my line 3 weeks ago. A technician just left me saying they damaged my cable and I know need a repull in two weeks.
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mattleete
(@mattleete) reported
Constant problems with virgin in my area . Not great when you work from home and need to upload imagery! Broadband on/off sporadically Over the past month and upload this morning at 3mb @virginmedia
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ScottMc74
(@schiedamseschot) reported
Aw **** right off @virginmedia your Internet is awful!! 2 days for a service man to come out and continued issues with Internet last time was 3 days out!!! Sort your **** out please
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Michael Mackay
(@Mackaays) reported
virgin media may just be the worst company around been trying to cancel my contract in a flat I no longer live in for the last 4 weeks. Every time I phone I get transferred department like 10 times put on hold constantly and then they just hang up on me how is this allowed.