Virgin Media Outage Report in Madeley, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Madeley, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Wi-fi | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Wi-fi | |
| Telford |
||
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Had to reset box again when I got home, this isn’t good service
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
Quick to get my money but on thing is for sure @virginmedia is having shite service right now
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Rinkku
(@Rinkku_) reported
from
Madeley, England
@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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Nick Bryant
(@badsneaker5) reported
from
Ironbridge, England
Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
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Neil Simpson
(@nippa77) reported
from
Swindon, England
@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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shaun Simpson
(@shaunsimpson72) reported
from
Hadley, England
@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
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Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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Chris Midgley
(@chrismidgley) reported
from
Telford and Wrekin, England
@virginmedia broadband outage TF4
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.
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Nick Bryant
(@badsneaker5) reported
from
Broseley, England
@TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steff
(@dinobhoy) reported
@virginmedia I saw another box down the town that was in a worse state so I suppose you just fix broken things instead of maintaining things
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sq
(@squarris) reported
@virginmedia We’ve been without wifi for two days now. Wired internet is working and wifi is broken.
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The Bostonian
(@Bostonian7019) reported
@virginmedia If it had been later at night, after telephone banking advisors finish for the night & my p.c. had a problem, what would I have been able to do? Nothing.
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stuart.j.glen
(@fatlad99) reported
@virginmedia I think you’re missing the point, I never actually joined you. I’m bored talking, bored with promises. You have had 4 months and 7attempts to install. Talk is all I’ve had, I needed action and never got it, you can’t even keep a social media chat appointment
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Emma
(@EmmaJoClark) reported
@virginmedia I am utterly appauled by your level of service with my elderly mother. I returned your equipment from her, as she couldn't reach your drop off points, due to mobility issues. She then receives an email saying the equipment had not been returned (1 of 2)
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The Bostonian
(@Bostonian7019) reported
@virginmedia Luckily, there wasn't a problem afterwards. But it isn't good enough. Virgin Money made it more difficult, for a person to go online & I doubt having to use the app to visit Virgin Money's website, has seen a reduction in fraud.
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Liam Burrow
(@Nisswonga) reported
@virginmedia are an absolute ******* joke! Cutting my TV&Wifi off whilst investigating a complaint! 3 o’clock I had a call with a manager to investigate and settle the complaint, told me he’d ring me back in 15 minutes, still waiting 6 hours later! Absolute joke! Absolute ****!
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The Arsenal Tone
(@NorthBankTone) reported
@virginmedia no,kept getting cut off after 1 hour and then after 45mins.We tried online chat to no avail. Now we are trying through Whatsapp. As of 6pm today we are waiting for customer relations. I'll DM our details if you could look into it id be very grateful.
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neil dougan
(@neildougan) reported
@virginmedia You recommended I use the WhatsApp service when I messaged you initially
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Greg Hawkins
(@gmorpheme) reported
@virginmedia Technician showed up out of the blue this afternoon (fortunately I was in - not due till Monday). 20 minutes in the house, a new wall socket and cable and the technology issues are finally resolved. (Complaint still ongoing…)