Virgin Media outages and service status in Madeley, England

Problems in the last 24 hours in Madeley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Madeley, England

The most recent Virgin Media outage reports came from the following cities: Telford.

City	Problem Type	Report Time
Telford	TV	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

• 
  Susan Johnson (@SusieWJr) reported 3 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Lisa Vincent (@LisaVin74208006) reported 5 minutes ago from Madeley, England

  @virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!

• 
  John Gallagher (@rexham) reported 6 minutes ago from Telford and Wrekin, England

  @virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help

• 
  tony williams (@sonofshane) reported 9 minutes ago from Wellington, England

  @alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...

• 
  Chris Smith (@ChrisMDSmith79) reported 10 minutes ago from Hadley, England

  @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

• 
  Kerry (@Kerry777) reported 13 minutes ago from Newport, England

  @virginmedia I give up! Time to look for another service provider who cares about their customers!

• 
  Dave CES Fielder (@ces12fielder) reported 22 minutes ago from Telford and Wrekin, England

  @charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies

• 
  Hello Noto (@Hello_Noto07) reported 24 minutes ago from Oakengates, England

  @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

• 
  Susan Johnson (@SusieWJr) reported 26 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported 29 minutes ago from Oakengates, England

  @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

• 
  Prasant Bakarania (@prasy3k) reported 32 minutes ago from Madeley, England

  @virginmedia has no idea on customer service. 30 years with them and they treat us like dirt. #BadService @bbcmtd @Ombudsman-Services.org #Overcharge Brushed us aside like dirt!

• 
  Captain Buzzkill RN (@GrumpyXMatelot) reported 33 minutes ago from Telford and Wrekin, England

  @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

• 
  Simon Bonds (@SimonBonds007) reported 34 minutes ago from Telford and Wrekin, England

  @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

• 
  Kate (@khnatter) reported 37 minutes ago from Newport, England

  @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

• 
  Ken (@Ross6Kennedy) reported 37 minutes ago from Wellington, England

  Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

• 
  Kerry (@Kerry777) reported 43 minutes ago from Newport, England

  Come home after a long week at work. Hoping to enjoy some tv but no. @virginmedia playing up once again. Apparently it will be resolved by Monday despite their pre-recorded message saying the problem was fixed at 15:00 hrs! #really #greatservicenot

• 
  Dan Byles (@DJBYLES) reported 47 minutes ago from Madeley, England

  @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

• 
  Andy (@a_Muss60) reported 51 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Becky Weaver (@beckywvr_) reported 52 minutes ago from Albrighton, England

  @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

• 
  John Sanders  (@ObsessiveJohn) reported 60 minutes ago from Shifnal, England

  @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tracey johnson (@traceyjohnson44) reported 2 minutes ago

  @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

• 
  Gamer75𝕏 (@Oldy7519) reported 4 minutes ago

  @virginmedia Fix the ******* red button for the football streams for ***** sake. What the hell are we paying you for ? Useless

• 
  Spursjon (@spursjon2015) reported 6 minutes ago

  @virginmedia @Falky_Crypto How are you working on it? It was broken last week as well and never got fixed

• 
  William Taylor (@SharonTayl43839) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV31 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Rob Heneghan (@robheneghan) reported 7 minutes ago

  @virginmedia can we have maybe a full month without your service going down

• 
  soph (@s0phtakesphotos) reported 8 minutes ago

  @virginmedia Yeah, I’ve been doing that… the time just keeps being pushed back but there’s no actual explanation of the issue…

• 
  John Duncombe 🏳‍🌈 💙 🇺🇦 (@JohnDuncombe4) reported 14 minutes ago

  @PD1_8_8_2 @virginmedia Yes it's awful @virginmedia I've just signed up with you for another 2 years at a very high cost. Get it sorted quickly please or refund me

• 
  oldman (@gyoldsingleman) reported 14 minutes ago

  @kathleenp442 @virginmedia A technician came out to me a week ago, hadn't a clue what to do, problem still exists @virginmedia no compensation on my bill !

• 
  Darren (@DarrenMoggie66) reported 15 minutes ago

  @virginmedia you’re sky sports + streaming is awful and not working ,get it sorted you take enough money of us at least give us what we pay for

• 
  Kathy Miller (@KathyMi25429227) reported 15 minutes ago

  @virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom