Virgin Media Outage Report in Madeley, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Madeley, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
TV | |
| Telford |
TV | |
| Telford |
Phone | |
| Telford |
Internet | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Prasant Bakarania
(@prasy3k) reported
from
Madeley, England
@virginmedia has no idea on customer service. 30 years with them and they treat us like dirt. #BadService @bbcmtd @Ombudsman-Services.org #Overcharge Brushed us aside like dirt!
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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Andrew Anthony
(@andrewanthony83) reported
from
Codsall, England
@SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
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Pete Jackson
(@pete62jackson) reported
from
Lawley Bank, England
@danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
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Dicky Dodd
(@DickyDodd) reported
from
Trysull, England
@virginmedia media retentions and I got cut off and no call back. Ambismal customer service.
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
@ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
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Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
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Dave CES Fielder
(@ces12fielder) reported
from
Telford and Wrekin, England
@charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies
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John Sanders
(@ObsessiveJohn) reported
from
Wheaton Aston, England
@Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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John Sanders
(@ObsessiveJohn) reported
from
Shifnal, England
@virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia Nothing listed on the service status page.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Mcwhirter
(@mcwhirter_fiona) reported
@virginmedia Yeah it's saying Service status no known issues
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Josh Parker 🇬🇧🇺🇸🏳️🌈
(@JoshTheG4ymer) reported
@virginmedia Your status says no issues but WiFi has no connections and says No Internet Access. This is getting ridiculous now
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Nou Campy FTW!
(@NouCampyFTW) reported
@katiec1314 @virginmedia Been with virgin forever and the service is terrible. Cannot wait for @fibrecity to go live in Dundee
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Sarfraz Hussain
(@saf7321) reported
@khvdijja My WiFi has gone down #virginmedia
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Claire Rennie
(@clarabell1984) reported
@virginmedia OK, but how long do I keep doing that for before I know there's definitely a problem that needs looking at?
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Scott
(@swchef10) reported
@MZAMOJO Scratch that, it's back up now. Virgin media is still down but that's no surprise!
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Edward Hamilton
(@epwhamilton) reported
@virginmedia guys what's going on this evening? Everyone seems to be having the same issue
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Sarfraz Hussain
(@saf7321) reported
@virginmedia Having WiFi issues, Devices connect but WiFi has exclamation mark and nothing loads - Have rebooted the Hub a few times #VirginMedia
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Ricky Gellissen, RN, LLM 💙
(@HuggablyGothic) reported
@virginmedia TV & Internet is finally back up and running tonight, but it was down all weekend and initially still not working when I got home after work today...but the internet is finally back in time for half of social media to be offline...Sod's Law.
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Paul Bhoy 🟢⚪️
(@PaulBhoy1994) reported
Anyone having problems with there virgin media broadband 😩😩!!