Virgin Media Outage Report in Madeley, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Madeley, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford, Himley, Swindon, Ryton and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Phone | |
| Telford |
Wi-fi | |
| Ryton |
Total Blackout | |
| Ryton |
Internet | |
| Telford |
Phone | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Susan Johnson
(@SusieWJr) reported
from
Himley, England
@virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.
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Susan Johnson
(@SusieWJr) reported
from
Swindon, England
@virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.
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Susan Johnson
(@SusieWJr) reported
from
Himley, England
@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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Andy
(@a_Muss60) reported
from
Swindon, England
@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia
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duggystone radio
(@duggystoneradio) reported
from
Swindon, England
Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
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Simon Neale
(@nealesj) reported
from
Swindon, England
Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Simon Neale
(@nealesj) reported
from
Swindon, England
@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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Simon Neale
(@nealesj) reported
from
Swindon, England
It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
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Adie Hughes
(@AdieJAMster) reported
from
Swindon, England
@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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Neil Simpson
(@nippa77) reported
from
Swindon, England
@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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Chris Midgley
(@chrismidgley) reported
from
Telford and Wrekin, England
@virginmedia broadband outage TF4
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Nick Bryant
(@badsneaker5) reported
from
Ironbridge, England
Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.
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Nick Bryant
(@badsneaker5) reported
from
Broseley, England
@TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!
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shaun Simpson
(@shaunsimpson72) reported
from
Hadley, England
@virginmedia how do I cancel? My wife's account. Then can I reopen as a new customer to get the new customer deal?
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
1 hour and counting on the phone with @virginmedia customer service almost as bad as their actual service
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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B o b W o o t t o n (also on BlueSkyj
(@bobwootton) reported
@virginmedia It came back up a few minutes after posting, then went back down. Now, three or so hours later, it’s down again. Maybe view your own web page which confirms there’s an issue?
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George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia So I’ve been penalised and not getting my good condition bonus, because of YOUR DRIVERS IGNORANCE AND TOTAL DISREGARD FOR THE LAW, he needs to come and apologise and pay me for my financial loss, imagine a disabled customer, on disability benefits losing condition bonus.
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The Engineer
(@c3llc0de) reported
@shangoman @virginmedia Just leave Virgin as soon as you can. Old slow technology in most cases. (copper not fibre)
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Paula Curtis
(@Misspp1981) reported
@virginmedia hi had a cold caller that was a bit rude, said “bt is mega expensive” erm no it’s not!
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VictoriaK
(@Vikster4173) reported
@virginmedia is there a problem in M34? Having serious issues with my internet.
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Anton Ivanov
(@IvanovAnton) reported
@virginmedia Thank you for your reply. There is no need to ask how you can help. Just make same day activation possible with no extra charge.
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Anton Ivanov
(@IvanovAnton) reported
I like @virginmedia broadband, but the fact you can not activate it the same day you move out of the previous address, and extra 20£ for the self-"service" is disgrace and petty.
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Kay Thomas
(@mrswoodwoose) reported
@virginmedia Yes . Service issues. How does that help me. Estimated to be down all day
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Mark
(@markanders1) reported
Looks like a major @virginmedia broadband service outage currently going on ?
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Roh Yakobi
(@RohYakobi) reported
@virginmedia And the complaint be dealt with by someone external?