Virgin Media outages and service status in Ironbridge, England

Problems in the last 24 hours in Ironbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ironbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ironbridge, England

The most recent Virgin Media outage reports came from the following cities: Telford, and Shrewsbury.

City	Problem Type	Report Time
Telford	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ironbridge, England

Latest outage, problems and issue reports in Ironbridge and nearby locations:

• 
  John Gallagher (@rexham) reported 6 minutes ago from Telford and Wrekin, England

  @virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help

• 
  Stuart McCullagh (@stumccullagh) reported 13 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Brady (@G1Brady) reported 18 minutes ago from Perton, England

  @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

• 
  Captain Buzzkill RN (@GrumpyXMatelot) reported 20 minutes ago from Telford and Wrekin, England

  @virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test

• 
  Dan Bennett #StayAtHome🏡 (@DanBennett) reported 21 minutes ago from Madeley, England

  @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

• 
  James Agg (@Jimmyboy35) reported 23 minutes ago from Telford and Wrekin, England

  @virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more

• 
  Robin (@Tao1358) reported 25 minutes ago from Wellington, England

  @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

• 
  Dave Stone (@Appolotech) reported 26 minutes ago from Telford and Wrekin, England

  @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

• 
  Philip Osborne (@philip_osborne) reported 28 minutes ago from Telford and Wrekin, England

  @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

• 
  Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported 32 minutes ago from Oakengates, England

  @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

• 
  Stephen Luckett (@Steveluckett) reported 32 minutes ago from Codsall, England

  @virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻

• 
  Elaine mills (@elainemills123) reported 33 minutes ago from Telford and Wrekin, England

  @virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help

• 
  Chris Smith (@ChrisMDSmith79) reported 40 minutes ago from Hadley, England

  @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

• 
  Captain Buzzkill RN (@GrumpyXMatelot) reported 42 minutes ago from Telford and Wrekin, England

  @virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much

• 
  Stuart McCullagh (@stumccullagh) reported 43 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  James (@_jwynny) reported 43 minutes ago from Newport, England

  Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

• 
  Dicky Dodd (@DickyDodd) reported 44 minutes ago from Trysull, England

  @virginmedia media retentions and I got cut off and no call back. Ambismal customer service.

• 
  Stephen Luckett (@Steveluckett) reported 54 minutes ago from Codsall, England

  @virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?

• 
  Yasmin 🍹 (@YasminMHx) reported 55 minutes ago from Oakengates, England

  @virginmedia £44.80 package change for a change we didn't agree to. Also, Advisor#3 has had me on hold for about 10/15 mins now and he's just accidentally "unhold" me whilst he was making himself a cuppa tea, sounded like he said "****" then put me back on hold again. 🙃

• 
  Simon Bonds (@SimonBonds007) reported 55 minutes ago from Telford and Wrekin, England

  @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Walker (@KingBerty1992) reported 6 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands

• 
  David G Boyes (@WordMediaCo) reported 7 minutes ago

  @virginmedia Interrupted signal on your much-vaunted new 360. Why? What do I do to improve matters? Paying you over £100 a month. Not impressed.

• 
  Moots (@JJMootts) reported 8 minutes ago

  I swear @virginmedia have to be the most frustrating company to deal with ever!! Absolutely useless customer service.

• 
  Berk (@trapdoor456) reported 13 minutes ago

  @virginmedia @RicardoEyes Maybe show decent customer service when you are contacted about issues initially, not just when people have had enough & leave 🤷

• 
  Adam Spooner (@aspoone2) reported 14 minutes ago

  @virginmedia what an awful service New customer and already regretting it Along pops engineer 1 on 22nd to install the service Oh can't do that mate, we need to call out the street team, they will be there Wednesday

• 
  Success W Lewis (@SuccessWLewis1) reported 15 minutes ago

  @Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.

• 
  mr b (@uxbridgeblade) reported 16 minutes ago

  @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all

• 
  TheWho87 (@TheWho87) reported 17 minutes ago

  @virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.

• 
  Sophie (@sophm108) reported 22 minutes ago

  @virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving

• 
  rob smith (@robsmit54519473) reported 26 minutes ago

  @scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow