Virgin Media Outage Report in Ironbridge, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ironbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ironbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 03: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ironbridge, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Phone | |
| Telford |
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| Telford |
Phone | |
| Telford |
TV | |
| Telford |
Wi-fi | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ironbridge, England
Latest outage, problems and issue reports in Ironbridge and nearby locations:
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia Nothing listed on the service status page.
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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John Sanders
(@ObsessiveJohn) reported
from
Shifnal, England
@virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time
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John Sanders
(@ObsessiveJohn) reported
from
Wheaton Aston, England
@Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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Pete Jackson
(@pete62jackson) reported
from
Lawley Bank, England
@danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda McGivern
(@AmandaGMcG) reported
@virginmedia Estimated fix time was 4pm still not fixed outage across B93
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🦁BoozeHound🦁
(@B00z3H0und) reported
***** going on with the internet @virginmedia in the WN3 area? Your service has been piss poor all Xmas
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Francesca
(@FranCooper90) reported
@virginmedia full outage at our property since the 24th Dec. Fourth day in a row we we have been promised the virgin team would show up. Still no sign. Awful customer service 🤬
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Helen Davis
(@HelenD1990) reported
@virginmedia Over wifi :) Netflix is working on another tv in the house which isn’t connected to virgin so we know it’s a virgin issue.
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Deek Philp
(@DeekPhilp) reported
@virginmedia hi, my tv and broadband been down all day, there was an issue an the area earlier but now saying no issue
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Adrian Faiers
(@AdrianFaiers) reported
@MSE_Deals This is so annoying when you're a ripped-off, loyal customer, @VirginMedia.
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EmperorMonkey
(@EmperorMonk) reported
@virginmedia You ignoring me now? I’ve been cut off again, this time after a call of 1hr 20mins. Tried calling back but told the Pre-install dept was now closed - even though they supposedly didn’t close for another 10 mins. Notes didn’t reflect the conversation. Extremely bad service…
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J
(@GhostyGirl84) reported
@Kitty_B_Good My TV Mag and Virgin media say its a new one. I've never seen this one.
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Colin Bailey
(@Colin__Bailey) reported
@virginmedia Thanks but I've tried them twice already today and all they are telling me is that they can't do anything I find it amazing that within 24 hours of being a Virgin customer I'm in this situation and already feel like I have made a mistake joining you. Seems like no-one cares
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Stuart McCullagh
(@stumccullagh) reported
Was looking forward forward to watching the Brighton Arsenal game but @virginmedia have put a stop to that! Nothing beats TV not working properly since September but still taking over a hundred quid a month off me