Virgin Media outages and service status in Ironbridge, England

Problems in the last 24 hours in Ironbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ironbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ironbridge, England

The most recent Virgin Media outage reports came from the following cities: Shrewsbury, and Telford.

City	Problem Type	Report Time
Shrewsbury	Internet	43 minutes ago
Telford	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ironbridge, England

Latest outage, problems and issue reports in Ironbridge and nearby locations:

• 
  Kerry (@Kerry777) reported 8 minutes ago from Newport, England

  @virginmedia I give up! Time to look for another service provider who cares about their customers!

• 
  tony williams (@sonofshane) reported 15 minutes ago from Wellington, England

  @alandavies1 @virginmedia Agreed @virginmedia are absolutely useless. Customers giving up due to the impossibility of getting any help or a solution does not constitute a resolution. Which is where I ended up...

• 
  Stephen Luckett (@Steveluckett) reported 16 minutes ago from Codsall, England

  So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.

• 
  Nick Bryant (@badsneaker5) reported 16 minutes ago from Ironbridge, England

  Yet another failure by @talktalk. After yet more phone calls, no one at TalkTalk is wiling to take ownership of my problem. All I want to do is take my landline number to @Virginmedia at my new address. Talktalk are totally incompetent. No one is actually try to help.

• 
  Don walker🇬🇭🇬🇧 (@DonWalker124) reported 23 minutes ago from Telford and Wrekin, England

  @virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.

• 
  Andy (@a_Muss60) reported 26 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Stephen Luckett (@Steveluckett) reported 26 minutes ago from Codsall, England

  Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

• 
  Dave CES Fielder (@ces12fielder) reported 29 minutes ago from Telford and Wrekin, England

  @charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies

• 
  Kate (@khnatter) reported 36 minutes ago from Newport, England

  @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

• 
  Yasmin 🍹 (@YasminMHx) reported 36 minutes ago from Oakengates, England

  @virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.

• 
  Becky Weaver (@beckywvr_) reported 40 minutes ago from Albrighton, England

  @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

• 
  Dave Stone (@Appolotech) reported 40 minutes ago from Telford and Wrekin, England

  @ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!

• 
  Nick Bryant (@badsneaker5) reported 42 minutes ago from Broseley, England

  @TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!

• 
  Stephen Luckett (@Steveluckett) reported 47 minutes ago from Codsall, England

  Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26

• 
  Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported 47 minutes ago from Oakengates, England

  @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

• 
  Dave Noto (@Hello_Noto07) reported 47 minutes ago from Oakengates, England

  @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

• 
  Captain Buzzkill RN (@GrumpyXMatelot) reported 49 minutes ago from Telford and Wrekin, England

  @virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving

• 
  Hello Noto (@Hello_Noto07) reported 52 minutes ago from Oakengates, England

  @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

• 
  Kallie (@kalliewood1965) reported 54 minutes ago from Wellington, England

  @virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?

• 
  Kate (@khnatter) reported 58 minutes ago from Newport, England

  @virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Leigh (@vickiferris) reported 8 minutes ago

  Spoke to customer service on Thursday she said new box should arrive soon and the pre-paid envelop is on the way. Success finally... oh no. Pre-paid envelop still not arrived and no sign of box, should be with yodel by now and nothing (8) @virginmedia

• 
  Basquildol 💙 (@basquildol) reported 14 minutes ago

  @virginmedia been on the same DM thread since 2.30pm, & yet another operative has joined to ask me what the issue is , ahhhh, read the thread , please, read the full notes . Thanks

• 
  Tracy Field (@TracyFi31470652) reported 16 minutes ago

  @TonyDabell @mark_wootten @virginmedia yep virgin are dire and don’t get me started on trying to speak to someone in another country as they don’t give a ****

• 
  Basquildol 💙 (@basquildol) reported 17 minutes ago

  @virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks

• 
  Dave. (@Notonyournell10) reported 17 minutes ago

  @virginmedia Appt booked for between 8 and 12 today, phoned you at 12, took 25 minutes to speak to someone, was told engineer would call me with a time within the hour, still heard nothing. Shambolic customer service.

• 
  fabian shallow (@phebes36) reported 18 minutes ago

  @virginmedia spoke to your customer service team in regards to my bill. I'm still waiting for my email to say that this month's bill is wrong and to send the correct one. Its been more than 24 hours since I spoke to them.

• 
  David Cooper (@TeessideDCooper) reported 23 minutes ago

  @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

• 
  claire whyte (@clairewhyte12) reported 26 minutes ago

  @O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 26 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  HRCastle (@hrcastle) reported 28 minutes ago

  @virginmedia @mjpenn7 Can you please confirm if there is an outage in BH21 area, as no one is replying to my DMs