Virgin Media

Virgin Media Outage Report in Ironbridge, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ironbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ironbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ironbridge, Telford and Wrekin, England 12/11/2024 09:45

December 11: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ironbridge, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford and Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Total Blackout
United KingdomTelford Phone
United KingdomTelford TV
United KingdomTelford Total Blackout
United KingdomTelford Internet
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ironbridge, England

Latest outage, problems and issue reports in Ironbridge and nearby locations:

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

  • Hello_Noto07 Dave Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

  • Ross6Kennedy Ken (@Ross6Kennedy) reported from Wellington, England

    Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeMcbot Deryck De McBoomer (@DeMcbot) reported

    @virginmedia The Internet has gone down yet again in the KY11 8JA area of Dunfermline. What is going on ?

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @virginmedia Oh 5 mins later internet goes down yet again surprise suprise I suppose you want silly money get out of contract a contract for a service I’m not getting especially when most needed thank god I got mobile data an thank god that ain’t virgin

  • kingslayermark oppy (@kingslayermark) reported

    three different virgin media employees trying to offer me a reduced rate like ,, besties how many times do i have to say i have moved home ,,,, i do not need the damn contract anymore

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @virginmedia And I know expect me sit on phone yet again for half hour plus and hope I don’t get cut off, no. I’m realistic to accept there may be the odd issue but Jesus not to this extent and customer service is shameful

  • jmelia123 jmelia123 (@jmelia123) reported

    @virginmedia customer of 10 years. Next contract taken out 30th of July. Been charged for new hardware and price that was not agreed. Literally 5 hours of calls and I am being given lip service and lied to

  • MichaelP9421 🇬🇧Michael P🇺🇦 (@MichaelP9421) reported

    @WendtheWalker Virgin Media for customer service!!

  • RobertsofW RobertsofWillenhall (@RobertsofW) reported

    @virginmedia All it says everytime is you are aware of the problem and an engineer is on his way , its happened again now , its ridiculous can sombody please advise as to what is going on its nearly been a week of disruption, not good enough.

  • scatmuncher marbleheadjohnson (@scatmuncher) reported

    @virginmedia..I just signed up for Virgin Media but your customer services are an absolute nightmare, could someone contact me direct please..

  • Loulou_Uberkirk Louise Upchurch (@Loulou_Uberkirk) reported

    Hello @virginmedia please can we cancel our contract. We’ve called 3 times today to do so and been hung up on each time before the cancellation being confirmed.

  • Amit91987 A.P (@Amit91987) reported

    @virginmedia I have tried reaching out via phone and the what’s app number provided. No luck. I have spent hours trying to get the issue resolved and when a manager calls me, I return the call and they have not called me back with regards to my package being changed!