Virgin Media Outage Report in Lawley Bank, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lawley Bank, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lawley Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lawley Bank, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
Internet | |
| Shrewsbury |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lawley Bank, England
Latest outage, problems and issue reports in Lawley Bank and nearby locations:
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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John Sanders
(@ObsessiveJohn) reported
from
Wheaton Aston, England
@Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.
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John Sanders
(@ObsessiveJohn) reported
from
Shifnal, England
@virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia Nothing listed on the service status page.
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Pete Jackson
(@pete62jackson) reported
from
Lawley Bank, England
@danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
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Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
@ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WorldWideChels
(@WorldWideCheIs) reported
@virginmedia I've lost out on streaming income since 24th June, I pay for 600mb speed on the biggest price plan you have usually £140 a month, my channels have been affected today - Virgin will need to give more than just automated compensation credit, customer service on phone are not good
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Steven Jackson
(@bomberosteve) reported
@virginmedia Thanks for all your help . But managed to cancel over the phone which was a nightmare. Any way job done . I will be making a complaint about customer service . Not you so how can I get youapat on the back from a company who don't really care about customers . Thanks for trying.
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Angela
(@angelrosie5) reported
from
Ilford, England
@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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tia moon
(@tiamoon___) reported
@virginmedia so my wifi router is supposed to be delivered tomorrow yet I haven’t heard anything over email, I’ve been a week without internet and you can’t get to customer services without an account number or landline which suprise, I DONT HAVE
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Andy Heathcote 📸🎲
(@AndyHeathcote) reported
@virginmedia Unfortunately, that's where I started -> see the image in my initial tweet. It now says to 'Check back in 24 hours, + if there’s still an issue we’ll help you book a technician.' but it's been this way for weeks.. can we book in a tech now rather than go round in circles?
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JohnBoyle
(@ErichtJohn) reported
@virginmedia I have received a message from Emma to contact you again. My parents are 96 and 95 they are frail with various health issues, Dad is deaf and registered blind. When I got back from a vacation last Thursday I called them to find out that they were distressed to learn that they
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Chris Houston Ⓥ
(@shoot2scoot) reported
@virginmedia how can my son cancel his account please? He has tried for 6 weeks without success. I am a VM employee and at my wits end please help. Thanks.
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JohnBoyle
(@ErichtJohn) reported
@virginmedia Friendly guy said he’d arrange a web-chat this morning and he seemed positive that a solution could be found. Unfortunately chat this morning didn’t happen because of ‘data protection’ issues. Guy said could I go to parents house but I was busy with work and they have no in’net
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Paul Willow Williamson
(@Paul_Willow1) reported
@virginmedia hi, can you tell me how i can cancel my broadband please
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robert dawn
(@robdawn12) reported
@virginmedia Yes they are. My Internet connection drops off, my WiFi speed drops thought the floor and my ability to work from home with it, rebooting my router is the only way to solve the problem