Virgin Media Outage Report in Lawley Bank, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lawley Bank, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lawley Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lawley Bank, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Total Blackout | |
| Telford |
Phone | |
| Telford |
TV | |
| Telford |
Total Blackout | |
| Telford |
Internet | |
| Telford |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Lawley Bank, England
Latest outage, problems and issue reports in Lawley Bank and nearby locations:
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Down again in Newport , Shropshire ! Trying to work 🙄
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
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James
(@_jwynny) reported
from
Newport, England
Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia Nothing listed on the service status page.
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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John Sanders
(@ObsessiveJohn) reported
from
Shifnal, England
@virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time
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Pete Jackson
(@pete62jackson) reported
from
Lawley Bank, England
@danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christine C
(@Conuggy) reported
@virginmedia No I haven’t been able to login
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Ish
(@Ish48381441) reported
@virginmedia I called at my disappointment that when the engineer installed the hub and tv package at the new home, he did not check to ensure that the internet could be received on the third floor. I was asking for network boosters to be sent or an engineer to come out and disconnected
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Altered Beast
(@didithitthespot) reported
@B__Rani @virginmedia A lot of the issues i had were speed based. Ive bought a new TP link router and converted their shite one to modem - it fixed a lot of the issues.
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David Eckhoff
(@theroyalfactor) reported
@virginmedia You choose not to deal with customers in that way because you’re only interested in sales. Please DM me and discuss the issue.
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Sinéad Edmonds
(@sinead_edmonds) reported
@virginmedia I really need a letter to be emailed to me on headed paper about my account, the contact centre couldn't help, do you know who the best people to speak to are?
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Donna Ireland
(@Mum2fifteen) reported
@virginmedia Definately some re training needed somewhere! And I asked to raise a complaint and the line was dropped on one occasion and put back in the queue a second time. WHERE do I complain??
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The Customer
(@TheCustomer18) reported
day 27 until @EE @bt_uk @virginmedia realise that I cannot get fibre optic broadband in my area because it is not installed and wish for them to install it, as opposed to there employees reading and just sending links on if I'm available for fibre in my area. #slow
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Liam Greene
(@liamgreene) reported
@virginmedia well nothing, I've been waiting since November for the complaints department to get back to me and when I phone up i get told the person i talk to cant help and will get someone to call me back
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Ish
(@Ish48381441) reported
@virginmedia Further more i was going to ask for multi room and broadband at our business premises however not impressed with service and reconsidering if I'd even want to stay with virgin. I think a call back from the complaints team should be in order
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lady
(@DianeLadie) reported
Just pissed with @virginmedia really!! Every ******* day my internet connection dropped..paid ******* £50 for a fast broadband and not ******* tortoise running against the rabbit.. Thats me chasing the dateline which was slow due to your horrible never-ending connection issues!