Virgin Media Outage Report in Lawley Bank, Telford and Wrekin, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lawley Bank, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lawley Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lawley Bank, Telford and Wrekin, England
The most recent Virgin Media outage reports came from the following cities: Telford, Shifnal and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Total Blackout | |
| Telford |
Internet | |
| Telford |
Wi-fi | |
| Telford |
Wi-fi | |
| Shifnal |
Wi-fi | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lawley Bank, England
Latest outage, problems and issue reports in Lawley Bank and nearby locations:
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Jord
(@J8rde) reported
from
Wellington, England
@virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?
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Rinkku
(@Rinkku_) reported
from
Madeley, England
@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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G
(@GOROBERT1987) reported
from
Oakengates, England
@virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Jord
(@J8rde) reported
from
Wellington, England
@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app
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Markav🦁
(@MarkavParry) reported
from
Madeley, England
@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service
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donna marie page
(@donnamariepage) reported
from
Hadley, England
@virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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Grace Hough
(@GraceHough) reported
from
Shrewsbury, England
@alanjenkins96 You lost internet. ? Big problem. Virgin media campaigning in Shrewsbury. Heard they not so good. Anyway welcome back.
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Had to reset box again when I got home, this isn’t good service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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profilrr💐🧨
(@BasiraUmar7) reported
@IanMK13 @virginmedia Talk to @LordFarha they helped me when support services wouldn’t help me🥺..
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Peter Twist
(@Iampetertwist) reported
@MattRosser @virginmedia I have a rich uncle in Nigeria who could help out if you send an admin fee
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bts paved the way 💜 ✨️
(@BTS712345) reported
@TheO2 hi I'm a virgin media customer but is priority for concert tickets only for UK residents and don't include roi residents?
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UltimateRant
(@ishant_rajpal) reported
@virginmedia the worst customer experience have had in my life. 3 days to deliver a sim being given as a replacement for the 2 months delay in wifi installation. No worries, i might get fired from my job before the sim arrives. Thank you virgin..
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Chris Clague
(@Waylander2204) reported
@virginmedia Well what a start to my journey with Virgin media. Broadband services installed yesterday and still not working. Over an hour on the phone with a promise of a technician coming out today. No contact, call customer services, speak to 5 team members and told
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cupcake
(@crazycupcakes44) reported
@virginmedia Day 4 of no internet connection. New hub box is just wasted piece of plastic at the moment with solid green light. Been told next engineer availability is on Tuesday 6th. Looks like I’m spending whole week with no internet service. Bring on the compo!
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Ian Newman
(@themashedman) reported
Current tv, bb, phone contract with @virginmedia is near end with £46.50 discount pm. They offer a £7pm discount for next 18 months. Appalling discount for existing customer. Can you start treating existing customers fairly like newbies, else I’m off. #virginmedia #sky
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samantha bryson
(@s4bo60) reported
@virginmedia waited nearly 3/4 wks for install tomorrow cancelled today changed to 22/12. No don’t think so nothing but trouble since I tried to switch to you. Still haven’t had one email regarding my switch either, despite multiple phone calls
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DK🔰
(@DannyK220) reported
@virginmedia My Wifi is working, but my Stream box is showing the amber light and the screen is just grey. HDMI works fine , and I've restarted it multiple times but its still not working
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Max
(@maxwaa) reported
@virginmedia seem to be getting no network while away in Europe, although the gf has the same phone and virgin mobile, both came off aeroplane mode departing flight and I’ve still not connected to local network. Tried all the obvious things but nothing working. HELP!