Virgin Media

Virgin Media Outage Report in Lawley Bank, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lawley Bank, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lawley Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lawley Bank, Telford and Wrekin, England 08/12/2025 11:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lawley Bank, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford, Ryton and Swindon.

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City Problem Type Report Time
United KingdomTelford E-mail
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomRyton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lawley Bank, England

Latest outage, problems and issue reports in Lawley Bank and nearby locations:

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Hi @virginmedia any idea what the broadband issue is in TF5 ?

  • donnamariepage donna marie page (@donnamariepage) reported from Hadley, England

    @virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26

  • rexham John Gallagher (@rexham) reported from Telford and Wrekin, England

    @virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia I give up! Time to look for another service provider who cares about their customers!

  • DonWalker124 Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England

    @virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia broadband is down in WV6 can you confirm this please

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

  • sengupta_monish monish sengupta (@sengupta_monish) reported from Telford and Wrekin, England

    Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!

  • Loveisinthehai7 Love is in the hair (@Loveisinthehai7) reported from Telford and Wrekin, England

    @virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.

  • DanBennett Dan Bennett (@DanBennett) reported from Madeley, England

    Thank you Virgin Media for going offline just after I break then fix a customer site, rather than going offline in its broken state. Appreciate you waiting for me. Don’t appreciate you being offline though.

  • Jimmyboy35 James Agg (@Jimmyboy35) reported from Telford and Wrekin, England

    @virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cossie_9 PCos9 🔴⚪️⚫️ (@cossie_9) reported

    @virginmedia How about I provide you my account details by direct message and you can look at the extensive detail already lodged? I haven’t been speaking to anyone. That’s the problem.

  • Impulse2152 Impulse 2152 (@Impulse2152) reported

    @TalkTalk Absolutely **** you for blocking lookmovie you bunch of useless *****. You're no better than Virgin Media and Sky. I hope you lose customers and believe me I'm seriously considering it myself. Let's not forget your ****** customer service.

  • lemonfreshrob Rob Morris (@lemonfreshrob) reported

    @virginmedia Well, I just spent an age dealing with this via that page. And just got an email telling me my complaint number has just been closed as it's been resolved. IT REALLY HASN'T! And I have screenshots to prove what I actually asked to be put in it said complaint.

  • KeelyCarter10 Keely Carter (@KeelyCarter10) reported

    @virginmedia Yes absolutely. It was attempted via customer services and despite being made aware of the situation they refused to waiver the charges. I'd absolutely love to get this resolved and I thank you for your swift response.

  • federilli Fede Rilli 🇮🇹🇬🇧🇪🇺 (@federilli) reported

    @virginmedia Was on chat with your chat bot which is useless. Was on chat with the complaints support which cannot escalate a technical support. It’s like going around in circles. The worst. Absolutely the worst. I’m going to cancel any other Virgin product I have

  • MickyB55 micky byrne (@MickyB55) reported

    @virginmedia go **** yourselves. ******* dogshit vile internet service who doesn't give a **** about theor customers.

  • TheDougsterr Callum Douglas (@TheDougsterr) reported

    @virginmedia @ClaireDoug5 Shouldn’t need to come to that? Why shouldn’t it? The service is the worst !

  • youngchris1979 Chris Young (@youngchris1979) reported

    @Shadders5 Had one the other day stating my Virgin Media services will be cancelled shortly but if I change my mind etc etc. Never had their services in my life. Good holiday bud?

  • stevieboy4 Stephen Riley (@stevieboy4) reported

    @virginmedia Yes, no network issues, also checked the connections & done a re-boot, no change.

  • UKStorageSolltd Alistair Hastie (@UKStorageSolltd) reported

    @MBS1872 The RAC guy comes along brilliant service. They have nothing else to sell you if they think you already have what they are offerring, same with Sky, Virgin Media the lot