Virgin Media

Virgin Media Outage Report in Lawley Bank, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lawley Bank, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lawley Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lawley Bank, Telford and Wrekin, England 04/19/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lawley Bank, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Wi-fi
United KingdomTelford TV
United KingdomTelford Internet
United KingdomTelford Phone
United KingdomTelford TV

Community Discussion

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Virgin Media Issues Reports Near Lawley Bank, England

Latest outage, problems and issue reports in Lawley Bank and nearby locations:

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia trying to get in contact with customer service about renewing my account

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia your WiFi boosters are terrible, followed all instructions and still can’t connect even via your app

  • kalliewood1965 Kallie (@kalliewood1965) reported from Wellington, England

    @virginmedia I’m trying to cancel my broadband & phone line but can’t get thru on the number quoted. Please help?

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Had to reset box again when I got home, this isn’t good service

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

  • J8rde Jord (@J8rde) reported from Wellington, England

    @virginmedia Yes, and end up on hold , I don't work from home so have a very limited timeframe after work to contact you. It shouldn't be this hard to cancel or at least arrange a call back .

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia My home telephone line has been out of service for 10+ days . An engineer came to fix it Friday (last) 30th said fault was with service and would be repaired by Monday 2nd Nov. I've left numerous requests for response on website but no reply!

  • Ed_Pritch91 Ed (@Ed_Pritch91) reported from Telford and Wrekin, England

    @mitchec1 @SkyUK @virginmedia Bad move.

  • GraceHough Grace Hough (@GraceHough) reported from Shrewsbury, England

    @alanjenkins96 You lost internet. ? Big problem. Virgin media campaigning in Shrewsbury. Heard they not so good. Anyway welcome back.

  • GOROBERT1987 G (@GOROBERT1987) reported from Oakengates, England

    @virginmedia Its saying everything's fine but we've been having problems where the router keeps connecting and disconnecting for some reason

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

  • MarkavParry Markav🦁 (@MarkavParry) reported from Madeley, England

    @virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.

  • J8rde Jord (@J8rde) reported from Wellington, England

    @virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!

  • donnamariepage donna marie page (@donnamariepage) reported from Hadley, England

    @virginmedia my internet isn’t working since Friday and your technical support keep hanging up on me please can you respond to my query ?

  • Rinkku_ Rinkku (@Rinkku_) reported from Madeley, England

    @virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia broadband is down in WV6 can you confirm this please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JadeMccoan Jade Mccoan (@JadeMccoan) reported

    @MICHAELEMERS0N @virginmedia Absolute joke. It's been down all day!

  • stevieguts Steve (@stevieguts) reported

    @barrowboy78 @PW57WHU @virginmedia Having problems in SE London

  • Blakers9021 Mitchell Blakemore (@Blakers9021) reported

    @virginmedia It's quite unacceptable for it to be down this long really. I hope people will be compensated for the inconvenience this is causing!!

  • LadyOfGoodTaste Lady of Good Taste (@LadyOfGoodTaste) reported

    @virginmedia Hi there after my message last night what is happening to the TV service. Have rebooted my router and both my boxes. Cannot get through on the phone. You cannot leave me with just the punishment channels.

  • boyracer22 British life matters (@boyracer22) reported

    News is in from inside @virginmedia System has been compromised do I make you believe there's been an issue but he has not this was from an engineer

  • Chelseyjayne87 Chelsey (@Chelseyjayne87) reported

    @virginmedia Had nothing earlier Now got channels 1-4 and netflix and YouTube working. Can't work out if it's just me or everyone still not got full service.

  • HelenSm80933291 Helen Smith (@HelenSm80933291) reported

    @virginmedia are there problems in the le2 area please?

  • SeanMcL01428029 Sean (@SeanMcL01428029) reported

    @virginmedia What a disgrace, some customer service this @virginmedia I’ll just continue to pay use my bill use will provide a poor service and then advise me I will get an update when there is an update to give

  • SamSamspud sam (@SamSamspud) reported

    @virginmedia ok so why cant i get cable channels just bbc1 2 and itv so paying for cable and Netflix that I cant get is annoying. I've switched all off at the plugs left then rebooted 4 times now to no avail ???? pointless calling as system isn't customer friendly, don't work

  • JamboKS83 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇻 (@JamboKS83) reported

    @tartanjambo_x @virginmedia same... probs doing us a favour. If still down you'll get a good link on Hesgoal 👍🏻