Virgin Media

Virgin Media Outage Report in Lawley Bank, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lawley Bank, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lawley Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lawley Bank, Telford and Wrekin, England 01/21/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lawley Bank, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Shrewsbury and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Wi-fi
United KingdomTelford TV

Community Discussion

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Virgin Media Issues Reports Near Lawley Bank, England

Latest outage, problems and issue reports in Lawley Bank and nearby locations:

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia Nothing listed on the service status page.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • Ross6Kennedy Ken (@Ross6Kennedy) reported from Wellington, England

    Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gasmanbaz_ GasmanBaz (@Gasmanbaz_) reported

    @virginmedia Tried calling that number this morning went through the options to add a TV service and got put in a queue for over 45 mins. Then I got cut off. Tried again and waited 30 mins then I had to end call because of an incoming call.

  • ROldfieldDesign Rob Oldfield (@ROldfieldDesign) reported

    How good is it working from home and your internet constantly going down… @virginmedia 😡

  • DJorganson1985 David Jorgansen (@DJorganson1985) reported

    @virginmedia is a crap company who enjoys ripping customers off and ignoring them

  • saima0609 super woman (@saima0609) reported

    @virginmedia I downgraded my packed to £57 back in January, but I am still getting over charged every month! I have to call customer care every month and explain the story ( call and waiting usually last 1.5 hours) and then get credit… it has been 8 months my account has not yet been fixed!

  • KaitlinSiddiq_ ksid🌸 (@KaitlinSiddiq_) reported

    @virginmedia I’ve moved house and was told I could ‘self install’. This was due to happen on 19th sept however it was brought forward to 15th sept which I called to advise. We now have no connection working, the old acc has been disconnected and you aren’t able to help me get my new acc on

  • pinkdixie22 Debbie Galea (@pinkdixie22) reported

    @virginmedia @virginmedia yes and this is the 25th day of no internet! And you guys want to charge me a disconnection fee for such crap service (for lack of a more appropriate word!)

  • ChrisHumble79 Chris Humble (@ChrisHumble79) reported

    @virginmedia So essentially you can’t help. You also appear to be unable to use the English language correctly. I give up. Utterly shite company that nobody should ever deal with

  • BillT_Tech Bill 👨‍💻 (@BillT_Tech) reported

    @LizTrenow @virginmedia Hey there Liz so sorry about your email I am available if you might be interested in recovering your hacked email I am an expert at recovering any type of hacked account Send me a message I can help you out

  • AnkitaLohan Ankita Lohan (@AnkitaLohan) reported

    @virginmedia As expected the install team didn’t fix anything today as well. It’s so hard to get the broadband from virgin. I wish I didn’t waste 1 whole month for the installation.

  • Oogsie Jonny Powell (@Oogsie) reported

    @virginmedia No outages. Its just a crap router I think.