Virgin Media

Virgin Media Outage Report in Lawley Bank, Telford and Wrekin, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lawley Bank, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lawley Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lawley Bank, Telford and Wrekin, England 12/11/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lawley Bank, Telford and Wrekin, England

The most recent Virgin Media outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Wi-fi
United KingdomTelford TV
United KingdomTelford Phone
United KingdomTelford E-mail
United KingdomTelford Internet

Community Discussion

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Virgin Media Issues Reports Near Lawley Bank, England

Latest outage, problems and issue reports in Lawley Bank and nearby locations:

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

  • _jwynny James (@_jwynny) reported from Newport, England

    Virgin media need to go bust after tonight’s showing, just got to the good bit in who dares wins and it goes down for the millionth time today

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

  • Ross6Kennedy Ken (@Ross6Kennedy) reported from Wellington, England

    Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

  • dolallydan7981 Daniel Guryn (@dolallydan7981) reported from Oakengates, England

    @TelfordWrekin @virginmedia Sky is down to

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @Qxater @Vivid_Web @xxIndyRef2xx @virginmedia That is all to do with the routing used. Baring in mind the entire back bone of the UK internet is controlled by the post office/BT Openwoe, so anyone piggy backing over BT would have a better ping. BUT ping is not the only issue. Being a gamer, give me VM 350 gaming pack over BT

  • Tao1358 Robin (@Tao1358) reported from Wellington, England

    @TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...

  • elainemills123 Elaine mills (@elainemills123) reported from Telford and Wrekin, England

    @virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • ChrisMDSmith79 Chris Smith (@ChrisMDSmith79) reported from Hadley, England

    @StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia Nothing listed on the service status page.

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Down again in Newport , Shropshire ! Trying to work 🙄

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from East Ham, England

    @virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month

  • Rachryder13 Rachael ryder (@Rachryder13) reported

    @virginmedia what a piece of **** you

  • jdfzk Joolz (@jdfzk) reported

    Very poor and disappointing service from @virginmedia today. Was on hold on the "chat" function for 2 hrs 30 mins with only automated responses..then told by the "bot" that it's another 45 mins wait. Will be looking at options for switching now.

  • ollyknights Olly Knights (@ollyknights) reported

    @virginmedia But the team never called me back???

  • dancoot Dan Coot (@dancoot) reported

    @virginmedia please can you pass my details to your complaints team. I have been try to solve WiFi issues for months now and have been waiting 2 weeks for an Engineer to call me. Not hear anything.

  • DanPatonMusic Daniel Paton (@DanPatonMusic) reported

    If there’s a network problem in the area, it is separate from the specific problem getting power to my hub. Why should I have to wait even more time?! The appointment is already four days out! @virginmedia will you be offering any compensation for the days without service?

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported

    @virginmedia Sounds good to me, in the meantime, my nan will cancel the direct debits of her mobile and Virgin media. It’s been atrocious

  • DanPatonMusic Daniel Paton (@DanPatonMusic) reported

    What does this, sent by text, mean @virginmedia? “Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed.”

  • BLOOD202 Stephen (@BLOOD202) reported

    @virginmedia Hi, services are working fine but the engineer told us he would come back to us with a date for a permanent fix for this issue within 24 hours but we haven't heard anything.. Can you help please??

  • nowainnogain Wayne Kay (@nowainnogain) reported

    @virginmedia It seems it’s the electric that is out which feeds your network, apologises.