Virgin Media outages and service status in Shifnal, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Shifnal, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, E-mail, and Internet.
- The most recent signal from this area was received May 3, 5:29 AM GMT+1.
- Wi-fi (40%)
- E-mail (20%)
- Internet (20%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shifnal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shifnal, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shifnal, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Telford, and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
TV | 22 hours ago |
|
Telford
|
Wi-fi | 6 days ago |
|
Telford
|
11 days ago | |
|
Wolverhampton
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
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Virgin Media Issues Reports Near Shifnal, England
Latest outage, problems and issue reports in Shifnal and nearby locations:
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Judy Lee (@DorisLee1966) reported from Dudley, England@virginmedia I’ve called and called l’ve used the chat line numerous times. A agent opened a complaint in early feb l received a letter saying all sorted when it wasn’t there are 2 complaints outstanding and my accounts are still wrong.
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Steve Walters (@SteveWa13630733) reported from Wolverhampton, England@virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?
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Stuart McCullagh (@stumccullagh) reported from Swindon, England@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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Aaron (@B4DS1GN4L) reported from Dudley, England@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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Markav🦁 (@MarkavParry) reported from Madeley, England@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
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Jord (@J8rde) reported from Wellington, England@virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!
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DF (@fantom_dave) reported from Dudley, England@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
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PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, England@virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.
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StJohn (@stjohn121) reported from Stafford, England@virginmedia after reporting issues with my VM hub4 where the 5Ghz channel reverts to channel 108 it has come to my attention that this is being experienced by others. I’ve had to fact reset then manually change it to Ch40/48 then rename 2.4&5 so that my wife’s system can log 1/2
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KateCap ❤️ (@Kate223110) reported from High Offley, EnglandAnd the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help
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Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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neil fleming (@ThatNeilFleming) reported from Wolverhampton, England@virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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Chris Psaras (@chrispsaras) reported from Dudley, England@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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𝓖𝓮𝓶 (@itsgemrose) reported from Stafford, England@virginmedia Nope, I just keep being reassured every time that it’s been done. Can I have an email address to send a formal complaint to please? Preferably to the most senior person.
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Yasmin 🍹 (@YasminMHx) reported from Oakengates, England@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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For my Family🖤 (@SummayahMuslima) reported from Wolverhampton, England@virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_
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DF (@fantom_dave) reported from Dudley, England@virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah (@nameHarryPalmer) reported@entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?
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Casilda Malagon (@casilda1) reported@virginmedia I have been without broadband since 9 am today and website still doesn’t have an eta for fix. Any info? All I see is “Our engineers are on the case to fix the issue in your area. Check back later for updates”. #notgoodenough
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Bish Limbu (@bish_limbu) reportedThank you Virgin Media for upgrading my hub … for spotting issues with my old one unilaterally, and doing all for free!
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Jonathan H (@howdo01) reported@virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.
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Kurt (@JONEZZEEonMMA) reported@GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.
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twocakesdakes (@2cakesdakes) reported@virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off
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john o shea (@osheaj77) reported@VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋
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Unique CB7 (@barlow99) reported@virginmedia you’re internet is crap
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vincent_van_gopher (@GopherVincent) reported@virginmedia Trying to contact VM but 150 number and Live Chat link not working.
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🇬🇧💃Kitty Fisher🏴💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported@NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.