Virgin Media Outage Report in Shifnal, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shifnal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shifnal, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
TV | |
| Telford |
Internet | |
| Wolverhampton |
Wi-fi | |
| Wolverhampton |
Internet | |
| Telford |
Internet | |
| Wolverhampton |
TV |
Community Discussion
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Virgin Media Issues Reports Near Shifnal, England
Latest outage, problems and issue reports in Shifnal and nearby locations:
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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DOM PRIEST
(@Dom_Priest94) reported
from
Dudley, England
@virginmedia chronic customer service !
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Mark Kelly
(@upthevale) reported
from
Stafford, England
@virginmedia ... what’s going on with your service in Stafford?? ... not good enough!
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lee harris
(@leeharris85) reported
from
Dudley, England
@virginmedia customer service as good as ever told I’m being put through to another team.... then cut off
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@virginmedia The first agent was so rude the second very helpful said she hoped she had sorted the dates of my contract and the bill. But as yet the bill for March hasn’t changed l have no idea what is happening with the complaints. I’m so worn down by it all.
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Craig Brown
(@CraigBrownGolf) reported
from
Dudley, England
@virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!
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lee harris
(@leeharris85) reported
from
Dudley, England
@virginmedia I’ve tried calling got through being on hold for 30 minutes waiting to speak to a manager as I’ve been told I need to pay for something others have free and been cut out again!!!
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia That might require quite an extensive overall of your infrastructure and servers however you could maybe start by answering the telephone - you are a telecoms company. Or does customer service fly out the window once the direct debits are set up?
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@theMrsH89 @virginmedia l upgraded my internet with Virgin and it’s dreadful. The process still isn’t sorted out lm being charged incorrectly and it won’t be put right until complaints sort it out. I’m still waiting for complaints the service for broadband and the customer is poor and very stressful
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@virginmedia I’ve called and called l’ve used the chat line numerous times. A agent opened a complaint in early feb l received a letter saying all sorted when it wasn’t there are 2 complaints outstanding and my accounts are still wrong.
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia Yes this was after I reset. I have been trying a hub reset regularly and it doesn’t help. How do I check the package I am on? Im not sure.
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.
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Jens Tait.
(@jenstait) reported
from
Wolverhampton, England
So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Had to reset box again when I got home, this isn’t good service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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natalie weatherley
(@natsprat1) reported
@virginmedia I’ve phoned for the last 6 months , I have half the speed I’m paying for and I need a booster but I work in the day so can’t spend hours waiting on the phone. It’s the worst service I have ever received.
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natalie weatherley
(@natsprat1) reported
@ZanDat5u @virginmedia I have the same , you can’t even phone without waiting for hours , no one else on my street has this issue with other suppliers, most horrendous service @virginmedia
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Paul Hughes
(@Paul0Hughes) reported
@virginmedia Waiting for broadband since September. Over 8 hours on the phone (only 2 speaking to anyone). 2 official complaints. 4 promised calls backs that never happened. Still no installation and now Resolution Team cancel "account"... any explanation?
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Viktoriya Wilton
(@viktoriyawilton) reported
@virginmedia Hi, it’s impossible to get through to your customer service. I want to cancel my account. On your website you suggest to call and when I try to call, there is a waiting of an hour
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belal 🙃
(@belxlz) reported
@virginmedia No - it’s constantly on and off, fluctuating between working or not working at all
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Sam R
(@Samdrich23) reported
@virginmedia @KevinCPLdn Don’t lie. It’s down. You know it’s down. You know everybody is working from home and that if you admit fault they’ll ask for refunds. Scummy
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Dave Cross
(@davorg) reported
Oh, today's the day I need to make my annual "if you put me back on a full-price contract, I will cancel all my services" call to @virginmedia.
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Viktoriya Wilton
(@viktoriyawilton) reported
@virginmedia I had a call with EE team and my issue was resolved in 5minutes
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Kevin
(@KevinCPLdn) reported
@virginmedia So you are calling the 700 people who’s services were down with nothing on the website liars?
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Kevin
(@KevinCPLdn) reported
@virginmedia So when the upload speed is so low it’s unusable for anyone, you don’t list that as an outage? That’s laughable. @ofcom