Virgin Media

Virgin Media Outage Report in Shifnal, Shropshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shifnal, Shropshire, England 08/27/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shifnal, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Stafford, Telford, Wolverhampton, Newport, Kingswinford and Ryton.

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City Problem Type Report Time
United KingdomStafford Wi-fi
United KingdomTelford Internet
United KingdomTelford TV
United KingdomTelford TV
United KingdomTelford TV
United KingdomWolverhampton TV

Community Discussion

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Virgin Media Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls

  • O5BORNE Justin Osborne (@O5BORNE) reported from Dudley, England

    @virginmedia No difference at all when hub rebooted, Broadband still off and no way of getting through to your teams either by phone or via website to report ‘total lack of connection ‘ ! REALLY BAD CUSTOMER SERVICE. 😡

  • serenium Serenium (@serenium) reported from Stafford, England

    @williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules

  • Cal1964 Calum McGill (@Cal1964) reported from Wolverhampton, England

    @virginmedia Okay, we'll try again tomorrow. I'm sure you're aware I've lodged a complaint already as very unhappy with the level of service from your agents. I needed this sorting over a week ago and now Virgin have taken another £129 for another month🙄

  • LordBeerHunter LordBeerHunter 🇪🇺 (@LordBeerHunter) reported from Stafford, England

    Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.

  • Dav3yAvFc Mr C 🦁 (@Dav3yAvFc) reported from Dudley, England

    Dont you love. Being on hold to @virginmedia .. for 27 minutes to finally get thru. To then be told your bill has doubled because your contract expired. Then to have the phone put down on you 😂😂😂😂😂

  • Cal1964 Calum McGill (@Cal1964) reported from Wolverhampton, England

    @virginmedia We were offered this and two boxes etc for £89...NINE DAYS AGO and then no one wanted to speak to us!!! Terrible service to a loyal Virgin customer of 8 years...robbery😠

  • O5BORNE Justin Osborne (@O5BORNE) reported from Dudley, England

    @virginmedia Just had a text message from your team to say the Broadband issue is now fixed - it isn’t ! 😡

  • serenium Serenium (@serenium) reported from Stafford, England

    @williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @WalnutTalking Moved to Virgin Media from TalkTalk last month. Best thing I did. Quite honestly the worst company I have ever dealt with.

  • mastergamelad Jack Turley (@mastergamelad) reported from Dudley, England

    @virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer

  • O5BORNE Justin Osborne (@O5BORNE) reported from Dudley, England

    @virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky

  • mredwards Mark Edwards (@mredwards) reported from Wolverhampton, England

    @virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.

  • philip_osborne Philip Osborne (@philip_osborne) reported from Telford and Wrekin, England

    @virginmedia Nothing listed on the service status page.

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay

  • khnatter Kate (@khnatter) reported from Newport, England

    @virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠

  • LordBeerHunter LordBeerHunter 🇪🇺 (@LordBeerHunter) reported from Stafford, England

    Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • katemullineux Kate Mullineux (@katemullineux) reported

    @virginmedia, your broadband is absolutely useless. Signal drops constantly making it virtually impossible to wfh or watch a full film on any streaming service. Live in an average 3 bed semi and have 3 boosters and still bad. Can't wait to get out of this contract

  • gaffer180 Gareth Goodlad (@gaffer180) reported

    @virginmedia A company that I used to hold in high regard for their BB services is slowly testing my patience. I pay for the 1 gig connex w/ Volt included. Yet certain sites I can't access video-wise, and I'm rarely getting the speeds or stability I pay for. 1/

  • Charivius Tom Harvey (@Charivius) reported

    @virginmedia all Virgin Media customers at E17 7QP having broadband/TV issues since end March. Apparently a service issue in the area - we get told it's fixed then it breaks again. When will it really be fixed? Appalling service.

  • Christo62584173 BR1NGTH3P4YNE (@Christo62584173) reported

    @virginmedia Its been terrible for nearly 10 months now, I need the fast wifi for streaming and making content. when we first got you as a provider is was spot on, couldnt fault it. Now its not worth the money we are spending

  • CaseyShannonX Casey Shannon March (@CaseyShannonX) reported

    @virginmedia TV and Internet down in SE18 area again . Getting to the point where I might have to look elsewhere as at this point it off more than its on.

  • xKatiepopx K (@xKatiepopx) reported

    @virginmedia Hi, is it possible to cancel my account with you via the online chat? As i’m not paying almost £74 PM for a basic package!

  • elliotj02213060 elliot jones (@elliotj02213060) reported

    @virginmedia any reason for a signal issue in the NW5 4AW area again it happens so frequently that it’s starting to look silly either your technicians that’s get assigned to this area to fix don’t know how to do their job or just don’t bother

  • D_K_Urbanski Dawid Urbanski (@D_K_Urbanski) reported

    @virginmedia WiFi connection. The internet is there, but is so slow that it appears to be not working

  • nickywolko Nikki Michelle (@nickywolko) reported

    @virginmedia I’m sick of rebooting since last night!! Looks like others have been having same issues!!

  • kerm8585 J (@kerm8585) reported

    @virginmedia internet down again in S711XH . Rebooted hub , reset hub and now I can’t log into admin saying password incorrect