Virgin Media

Virgin Media Outage Report in Shifnal, Shropshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shifnal, Shropshire, England 12/31/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shifnal, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Telford, Wolverhampton, Stafford and Kingswinford.

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City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomWolverhampton Wi-fi
United KingdomWolverhampton Internet
United KingdomWolverhampton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

  • DorisLee1966 Judy Lee (@DorisLee1966) reported from Dudley, England

    @virginmedia The first agent was so rude the second very helpful said she hoped she had sorted the dates of my contract and the bill. But as yet the bill for March hasn’t changed l have no idea what is happening with the complaints. I’m so worn down by it all.

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia Yes this was after I reset. I have been trying a hub reset regularly and it doesn’t help. How do I check the package I am on? Im not sure.

  • DorisLee1966 Judy Lee (@DorisLee1966) reported from Dudley, England

    @theMrsH89 @virginmedia l upgraded my internet with Virgin and it’s dreadful. The process still isn’t sorted out lm being charged incorrectly and it won’t be put right until complaints sort it out. I’m still waiting for complaints the service for broadband and the customer is poor and very stressful

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Says no issue in area, and as I left for work there was no WiFi signal again, same as yesterday, rebooted box 4 times

  • Ed_Pritch91 Ed (@Ed_Pritch91) reported from Telford and Wrekin, England

    @mitchec1 @SkyUK @virginmedia Bad move.

  • ThatNeilFleming neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @virginmedia That might require quite an extensive overall of your infrastructure and servers however you could maybe start by answering the telephone - you are a telecoms company. Or does customer service fly out the window once the direct debits are set up?

  • Dom_Priest94 DOM PRIEST (@Dom_Priest94) reported from Dudley, England

    @virginmedia chronic customer service !

  • upthevale Mark Kelly (@upthevale) reported from Stafford, England

    @virginmedia ... what’s going on with your service in Stafford?? ... not good enough!

  • leeharris85 lee harris (@leeharris85) reported from Dudley, England

    @virginmedia customer service as good as ever told I’m being put through to another team.... then cut off

  • SimonBonds007 Simon Bonds (@SimonBonds007) reported from Telford and Wrekin, England

    @virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.

  • ThatNeilFleming neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @virginmedia take a look at the replies to your Facebook ads. Virtually every comment the same patchy broadband connection and absolute dog **** customer service

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia WiFi down again for the second day in the TF2 area……will this be fixed ASAP #VirginMedia

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Oakengates, England

    @virginmedia Had to reset box again when I got home, this isn’t good service

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @LDTomo @virginmedia **** that they ain’t having more money off me when their speeds should be much better. It’s never been this bad so there’s an issue somewhere.

  • CraigBrownGolf Craig Brown (@CraigBrownGolf) reported from Dudley, England

    @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

  • leeharris85 lee harris (@leeharris85) reported from Dudley, England

    @virginmedia I’ve tried calling got through being on hold for 30 minutes waiting to speak to a manager as I’ve been told I need to pay for something others have free and been cut out again!!!

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.

  • DorisLee1966 Judy Lee (@DorisLee1966) reported from Dudley, England

    @virginmedia I’ve called and called l’ve used the chat line numerous times. A agent opened a complaint in early feb l received a letter saying all sorted when it wasn’t there are 2 complaints outstanding and my accounts are still wrong.

  • jenstait Jens Tait. (@jenstait) reported from Wolverhampton, England

    So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pgr3master Asa (@pgr3master) reported

    @virginmedia One of my parents answer it they said it was something about internet speed, when they said would get a member to check it the person just hang up.

  • foxclaire1973 Claire Fox (@foxclaire1973) reported

    @virginmedia I don't even have the damn thing connected up. Nobody wants to help the live chat online is useless.

  • Samfreelove1986 Samantha freelove (@Samfreelove1986) reported

    @virginmedia Yes I have done this. Yes I’ve spoken to the team several times, I have made a complaint to virgin media, I’m waiting on the supposed outcome of this complaint in the meantime I’ve just received this month email of your bill is ready to be paid!!! Fantastic I can’t wait!

  • min420 min420 (@min420) reported

    @virginmedia Has the issue been resolved yet, is there an update? My router is just flashing green.

  • The_J_Mack J (@The_J_Mack) reported

    Off to @SkyUK. Contract up with @virginmedia and despite me paying for broadband they didn't provide me with for first 9 months. New customers getting my package £30 pm cheaper they literally did nothing to help me stay Traaa mate

  • Karen1410 Karen (@Karen1410) reported

    @virginmedia loads of problems with WiFi coverage round my house.I don’t live in a mansion but even having a booster upstairs doesn’t make a difference. Now I see that you’ve removed option to register for the wifipods despite the fact that Connect app directs to there!

  • Happyhammer68 Mr R (@Happyhammer68) reported

    Just found out that I’m tied into my @virginmedia contract until January next year so a few more months of terrible broadband and awful customer service to endure. Should have stayed with @BTGroup

  • seand_f Sean Fitzsimons (@seand_f) reported

    @virginmedia Nothing, same as the last one. Do each of your engineers not communicate between each other what fixes and issues are logged per account? I don't see how I can trust your service to work if, 4 engineers later, it is still broken. It's going around in circles at this point.

  • Gkieran3 Kieran (@Gkieran3) reported

    @virginmedia Don’t have any wired devices, everything’s on the WiFi, goes down around 6 normally, but today at 4, tends to last 3/4 hours and it’s been going on for Atleast a month if not 2

  • ArkhamD4 ArkhamD4 (@ArkhamD4) reported

    @virginmedia You're a joke of a company. If you think anyone reading this believes it's down to cache and you not making it hard for people to submit complaints, you're mad. It's fine, we'll be moving ahead with legal proceedings plus compensation