Virgin Media Outage Report in Shifnal, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shifnal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shifnal, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Telford, Wolverhampton, Stafford and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Internet | |
| Wolverhampton |
Wi-fi | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shifnal, England
Latest outage, problems and issue reports in Shifnal and nearby locations:
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Fubz
(@Fubz21) reported
from
Dudley, England
5th time today @virginmedia has gone down, got zero work done and no response from customer services. Last straw for me this, as if I'm not under enough stress from work as it is!
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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. JAY!
(@JamieEveriss) reported
from
Dudley, England
@virginmedia can someone please advise me how I can make a complaint regarding a refund you owe me?
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, it has since been resolved. This is not the first time I’ve had this issue and frequently not getting the speeds I am paying for. Not your happiest customer by any stretch of the imagination!
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H
(@NearLegalJones) reported
from
Dudley, England
@virginmedia Hi. After regularly berating one of your business rivals ref broadband I’m disappointed to be now asking you how to make a (polite) written complaint about an installation at my home. I think you have a staff training issue.
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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. JAY!
(@JamieEveriss) reported
from
Dudley, England
@virginmedia can you please advise how I’m able to log a complaint?
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia NO BROADBAND SERVICE AGAIN! 🤬
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Fubz
(@Fubz21) reported
from
Dudley, England
@Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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StaffordBooks&Comics
(@booksandcomics) reported
from
Stafford, England
Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daz Ellis
(@DazEllisagain) reported
@virginmedia ITS BEEN AN AREA PROBLEM FOR NEARLY 5 MONTHS ACCORDING TO THE VOICEMAIL MESSAGE
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The Flying Suit
(@TheFlyingSuit) reported
@virginmedia No chat box opening. Just the landing page and an invite to login?
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Retro Game Geeks
(@RetroGameGeeks) reported
@virginmedia I'm gonna be honest. This is another thing now annoying me about Virgin. Other companies have open DM's to be able to work around such things. You don't. Your overall customer service approach is abysmal, truly abysmal
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Mike Jennings
(@mikejjennings) reported
@WaterratAccntnt @Pheecetious @virginmedia indeed. I think more often than not now I'd look away from the big companies just because I've been burned so many times by absolutely awful customer service
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Mike Jennings
(@mikejjennings) reported
@virginmedia hahaha I did this on Whatsapp and just got back "We don’t have availability to accept any more messages for faults at the current time." Absolute dogshit service
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Geoffrey Armstrong
(@Gaarmstrong318) reported
@virginmedia £9 price increase or a whopping 33% price increase….. every god damn year. Getting so sick of these shenanigans virgin
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Craig Bush
(@craigthebush) reported
Any referrals or recommendation for broadband in London? Just not @virginmedia giving me terrible deals even though I’m out of contract
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Liz Day 💙
(@purpleliz2) reported
@virginmedia The phone line says “we’re sorry you’re having intermittent problems with your broadband etc” and gives my postcode. The website says no problems.
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FantasySerenity
(@FantasySerenity) reported
@virginmedia Same issue, I'm just getting the feedback pop up, no chat is popping up
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Laura Anderson
(@aforte4fashion) reported
@virginmedia Child safe is not selected so this isn’t the issue