Virgin Media

Virgin Media Outage Report in Shifnal, Shropshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shifnal, Shropshire, England 10/29/2025 09:25

October 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Shifnal, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Telford, Wolverhampton and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford TV
United KingdomWolverhampton Internet
United KingdomWolverhampton Total Blackout
United KingdomTelford TV
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • nickywolko Nicky Rowe (@nickywolko) reported from Dudley, England

    @virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.

  • nickywolko Nicky Rowe (@nickywolko) reported from Dudley, England

    @virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Wolverhampton, England

    @virginmedia @matty_gilbert94 Can’t check service status page - that is down too

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July

  • Suzanne_WW Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @Samyg1 @virginmedia We have no internet DY1 issue?

  • SummayahMuslima For my Family🖤 (@SummayahMuslima) reported from Wolverhampton, England

    @virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_

  • IAmAliAddams Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    @virginmedia your crappy service is down but yet you will not let me pay a bill early 😡

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime

  • IAmAliAddams Ali 💛✨ (@IAmAliAddams) reported from Hadley, England

    Quick to get my money but on thing is for sure @virginmedia is having shite service right now

  • carol_dd6 Carol Dickinson (@carol_dd6) reported from Dudley, England

    @virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.

  • carol_dd6 Carol Dickinson (@carol_dd6) reported from Dudley, England

    Gutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!

  • PhatSuppliUK PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, England

    @virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution

  • B4DS1GN4L Aaron (@B4DS1GN4L) reported from Dudley, England

    @virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Are you real? I work I have to hold down a job

  • Rinkku_ Rinkku (@Rinkku_) reported from Madeley, England

    @virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.

  • FuryZhil Dave (@FuryZhil) reported from Dudley, England

    @virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simon1703 simcfc ctid (@simon1703) reported

    @virginmedia why when I changed my SIM account yesterday when you specifically told me I would not get any impact on my existing sim until I inserted and activated my new, have I now this morning lost my service?! Your service is almost as bad as the tories!

  • DrJamieGraves Jamie Graves (@DrJamieGraves) reported

    @virginmedia is it common for your representatives to bounce a customer from one person to another without letting them speak? I've been waiting an hour and this is the 3rd bounce. Terrible service.

  • nlb67 Nikki Marsden (@nlb67) reported

    @virginmedia why can I never get through? On hold for a third day for yet another hour.....

  • amul3t_ Tariq (@amul3t_) reported

    @marcwalby @virginmedia If you pay peanuts, you get monkeys. There customer service is based in India

  • ProfBorkensnoot James (@ProfBorkensnoot) reported

    Hi @GiganetUK any chance of an ETA of rollout to our property? I've spent 2 hours trying to get a complaint resolved with @virginmedia and I'm so done

  • Traceymichell28 Tracey j (@Traceymichell28) reported

    @virginmedia so my virgin media has been off since 11pm last night,no way to talk to anyone at customer services and your online check isn't working, I'm using all my phone data to work,this isn't good enough!

  • clursheffalump CCS (@clursheffalump) reported

    Been waiting to cancel my broadband for 3 days waiting for a reply @virginmedia…hope you’ll refund me these 3 days!

  • ForSciCon MarkWebster_ex_Forensics (@ForSciCon) reported

    @virginmedia Are your agents just quoting random fees! If I have another lengthy wait and no satisfactory resolution, I'm going to complain to @Ofcom

  • NovemberVibes Lori (@NovemberVibes) reported

    Hello @virginmedia will the internet issues get fixed soon in the UB8 area? We are waiting since yesterday morning and it is very inconvenient since we are all working from home.

  • bristolmike69 Mike (@bristolmike69) reported

    @virginmedia Again... 5 days do you not think I have already done that! Looks like media team over staffed and the team that answers complaints are under staffed.. very poor service