Virgin Media Outage Report in Shifnal, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shifnal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shifnal, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Telford, Stafford and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Telford |
Internet | |
| Wolverhampton |
Wi-fi | |
| Wolverhampton |
Internet | |
| Wolverhampton |
||
| Wolverhampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shifnal, England
Latest outage, problems and issue reports in Shifnal and nearby locations:
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Ian lee
(@ianl2001) reported
from
Wolverhampton, England
@virginmedia please explain customer service to me...on hold for 16 minutes, then cut off #jokeservice
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Just had a text message from your team to say the Broadband issue is now fixed - it isn’t ! 😡
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Luke T
(@lukiee) reported
from
Dudley, England
@virginmedia I can’t get into my account online.. I have changed my password but it is still my my details are incorrect.. help
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky
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John Sanders
(@ObsessiveJohn) reported
from
Wheaton Aston, England
@Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
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Pete Jackson
(@pete62jackson) reported
from
Lawley Bank, England
@danslee @virginmedia Keep going @danslee We are all watching @virginmedia and thinking I wouldn't want to be with a provider with such draconian customer services #freedanfromvirgin
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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j
(@jcanlas159) reported
from
Stafford, England
@virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
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Chris Picken
(@chrispicken) reported
from
Wolverhampton, England
@HannahWestwood @virginmedia It’s on, it’s just slow. Supposed to be 350 and I’m getting 20.
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Jack Turley
(@mastergamelad) reported
from
Dudley, England
@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia Tbh the 5 minutes of dead air before I put the phone down on your colleague who was "just seeing what she could do" didn't help your cause much
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chris
(@eurobob17) reported
from
Wolverhampton, England
@virginmedia It's my media service to many price hikes been with you for 8years and new people get a deal for a quarter of the price I pay I want out way to expensive paying for a land line I dont use just because VM wont let me out of LL service
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John Sanders
(@ObsessiveJohn) reported
from
Shifnal, England
@virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time
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Gemma Brayne
(@Gemgwar) reported
from
Stafford, England
@virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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Dave Stone
(@Appolotech) reported
from
Telford and Wrekin, England
@ObsessiveJohn @virginmedia They don’t have any competitors for speed, but that means customer service is complacent. The strongest guarantee with them is that you will not get the speed you pay for during peak times (evenings and weekends), and they won’t care!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Wilsher
(@ajwilsher) reported
@virginmedia You're a 'media' company and can't work out how to make a phonecall? Haha. WE HAVE BEEN TRYING TO CONTACT BUT YOU PUT US ON HOLD AND NEVER RING BACK!
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Aproctoflecticus Blubberman
(@I_am_Rooster) reported
@LozzaFox @virginmedia I think they're in competition with @bt_uk to see who can be the most inept service provider in Britain. BT managed to monumentally **** up my recent installation over two visits & hijack my work line, after specifically telling them I needed a separate or split line.
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GC
(@LifeOfCorf) reported
@virginmedia @LozzaFox @virginmedia on behalf of everyone in the UK, can you just tell him to **** off so none of us have to listen to the odious ******* spew his braindead and uneducated, reactionary horseshit all over Twitter? Thanks.
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Adam Wilsher
(@ajwilsher) reported
@virginmedia They have offered no support whatsoever. Could you get someone to ring us please... We were on hold for 3hours the other day... not on a free number and then the call back never came!!
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ann boyle
(@annboy468) reported
@virginmedia trying to cancel a channel which cannot be done online, through to customer service, Lee has had to put me on hold to check something!!!!! Now he has cut me off. Now 150 number is giving engaged tone......what is going on you are nightmare to deal with
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Letícia Peixoto
(@lehpeixoto) reported
@virginmedia Thank you for reply! My internet it’s very slow I tried everything to fix it but it has been very difficult to use anything lately 😥
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Simon Lansley
(@simonlansley) reported
@virginmedia Hi there, still no feedback. My wife is trying to speak to 20-30 people at a time and WiFi keeps dropping (not to mention kids homeschooling) Is there any way we could boost the signal or buy bandwidth (if that helps?!!). Cannot get response on your text or phone lines. Thanks
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Samantha McManus
(@_sammy_82) reported
@virginmedia We’ve used the text service. They take days to reply. And again send us around in circles. Is there an area manager who could get in touch and resolve our problem?
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Deb Jemson
(@debjem72) reported
@virginmedia is there an issue with virgin in the ss3 postcode. My tv and wifi have stopped working?
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David Lumb
(@DavidCLumb1) reported
@virginmedia IDOTS! IT MIGHT BE SHOWING NOW ISSUES NOW BUT FOR THE LEAT THREE MORNINGS NO WIFI HENCE NO INTERNET.