Virgin Media Outage Report in Shifnal, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shifnal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shifnal, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Stafford, Telford and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Stafford |
Internet | |
| Telford |
Wi-fi | |
| Kingswinford |
Phone | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shifnal, England
Latest outage, problems and issue reports in Shifnal and nearby locations:
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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Kate
(@khnatter) reported
from
Newport, England
@virginmedia Trouble is as I explained, it’s rented accommodation and the rental company have the login and password info and are closed all weekend. Making studying impossible 😠
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Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia We were offered this and two boxes etc for £89...NINE DAYS AGO and then no one wanted to speak to us!!! Terrible service to a loyal Virgin customer of 8 years...robbery😠
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Jack Turley
(@mastergamelad) reported
from
Dudley, England
@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia Okay, we'll try again tomorrow. I'm sure you're aware I've lodged a complaint already as very unhappy with the level of service from your agents. I needed this sorting over a week ago and now Virgin have taken another £129 for another month🙄
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Gemma Brayne
(@Gemgwar) reported
from
Stafford, England
@virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Just had a text message from your team to say the Broadband issue is now fixed - it isn’t ! 😡
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@WalnutTalking Moved to Virgin Media from TalkTalk last month. Best thing I did. Quite honestly the worst company I have ever dealt with.
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia No difference at all when hub rebooted, Broadband still off and no way of getting through to your teams either by phone or via website to report ‘total lack of connection ‘ ! REALLY BAD CUSTOMER SERVICE. 😡
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j
(@jcanlas159) reported
from
Stafford, England
@virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors
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Mr C 🦁
(@Dav3yAvFc) reported
from
Dudley, England
Dont you love. Being on hold to @virginmedia .. for 27 minutes to finally get thru. To then be told your bill has doubled because your contract expired. Then to have the phone put down on you 😂😂😂😂😂
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Chris Picken
(@chrispicken) reported
from
Wolverhampton, England
@HannahWestwood @virginmedia It’s on, it’s just slow. Supposed to be 350 and I’m getting 20.
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rugby Web Design
(@rugbywebdesign) reported
@virginmedia But I cant get through! (As per my first tweet). I don't have a VM phone or account number, so get get passed the automation. This is why I came to Twitter. Why cant you help me? Or refer to a colleague?
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jamieleelane
(@jamieleelane) reported
@virginmedia your customer service team is abysmal! Trying to get in touch with your pre install team, as you seem to think it’s okay to push back an install by 10 days without any information as to why, so helpful when your a homeworker and have already taken the day off work!!
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Sirus
(@SyrusThaVyrus) reported
@virginmedia That's the gist of what has happened to date. Multiple complaints outstanding, all of which are lies or failed promises. Not happy at all, told I can pay £200+ to leave early as only alternative. Feeling massively unvalued, particularly as I've been with VM with no issues for yrs
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Samad Mahmood
(@shmed_10) reported
@virginmedia ??? I didn’t know the service you guys advertise is IN THE SAME ROOM AS THE HUB AND VIA ETHERNET CABLE that is laughable and false advertising
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Samad Mahmood
(@shmed_10) reported
@virginmedia wow, just spoke to virgin media customer service and they outright said they cannot help me with my internet issues and provide me with complaints procedure, I have a recorded call to prove this
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Chris Deeley
(@ThatChris1209) reported
Anyone having Virgin Media problems? Had to be hotspotting off my phone all day, not ideal
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Shaz
(@shazh6367) reported
@virginmedia My boosters that have never worked properly. And now I see they don’t even have the correct wifi network name and password on them.
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Sirus
(@SyrusThaVyrus) reported
@virginmedia sent a text using the BOT service you have. If I call, I will have to go through the hassle of explaining everything to someone from scratch again, probably only to not be handled adequately. I would prefer this was investigated and I was called, as a manager was supposed to
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Rugby Web Design
(@rugbywebdesign) reported
@virginmedia But I cant get through! (As per my first tweet). I don't have a VM phone or account number, so i cannot get passed the automation. This is why I came to Twitter. Why cant you help me? Or refer to a colleague?
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Jordan
(@Jordan00008784) reported
@Strippin @virginmedia Have you tried down the back of the sofa theres normally a lot of **** there 🤔