Virgin Media Outage Report in Woodside, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodside, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Woodside, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Stourbridge, Walsall, Redditch, Dudley, Kidderminster, Bilston, Oldbury, West Bromwich, Norton Canes, Smethwick, Brierley Hill, Wednesbury and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodside, England
Latest outage, problems and issue reports in Woodside and nearby locations:
-
Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
-
Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
-
Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
-
hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
-
iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
-
MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
-
Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
-
Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
-
𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
-
Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
-
Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
-
neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@fesshole Imagine having virgin media - those poor kids
-
Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
-
Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
-
iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
-
Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
-
Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
-
Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
-
Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
-
iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia Yes he left a name & phone number, said I should I let him know if I still have issues. I've contacted him 3 times including this morning since his visit last Friday.
-
🅼🅸🆂🆃🅴🆁|🅶
(@galloform) reported
@virginmedia moving house. You've cut off our services 10 days early. Need broadband back as am key worker working from home. Been on phone for almost 3 hrs. No help from anyone. Please help :(
-
Si Marks
(@SiMarksLWC) reported
@virginmedia after being transferred for the 5thn time... the Broadband team are raising a trouble call on this acccount... the issue will be resolved in 5 days.. i dont hold much hope! watch this space.
-
thomas hill
(@tommyboy1874) reported
@virginmedia another 40 mins on hold to get muted headset and then disconnected why is so hard to cancel
-
Fionn Leitch
(@_UrbanDiva_) reported
Another customer complaint logged @virginmedia
-
Ian K
(@Dr_K_001) reported
@virginmedia OMG customer service staff now resorting to shouting at customers who pay over £100 a month for the SAME package as being offered for £45 a month. Horrific treatment. Will be obtaining copy of call recording and publishing on twitter!
-
Jas Thandi
(@Jaz_T_) reported
@virginmedia Just changed deal but not happy at all. I have been a Telewest/Virgin Media Customer for 26yrs and my deal is worse than what a new customer gets this is a joke, but for work I need fast Internet.
-
Bluebell_369
(@Bluebell_369) reported
@virginmedia You don’t listen to your customers!! You want to renew my package the same package with a 16% increase in price!! Customer Loyalty obviously means nothing!
-
Amelia Magee
(@Sectimus) reported
@virginmedia No I wasted 70 minutes of my time on hold, I am trying again now but already on hold for 30 mins. I just want to cancel.
-
Han Dodges
(@Hand_Odges) reported
@virginmedia Madness. I was hoping to negotiate a new contract, but I can't deal with this level of service, it's dire. Here's hoping the powers that be use the price rise to pay for more agents.....or maybe just use email like a normal business.