Virgin Media Outage Report in Woodside, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodside, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Woodside, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Wednesbury, Birmingham, Oldbury, West Bromwich, Dudley, Bilston, Smethwick, Wolverhampton, Redditch, Walsall, Willenhall, Rowley Regis, Halesowen, Stourbridge and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Wednesbury |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Total Blackout | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodside, England
Latest outage, problems and issue reports in Woodside and nearby locations:
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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liz fox🦊
(@lizzyhappyfox) reported
from
Dudley, England
@virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K Singh
(@KSinghLDN) reported
@virginmedia how are you this bad? You make me call because your website is useless, go through automated steps and then text me a link that is no help and end the call? I've heard your customer service is **** but I didn't expected it to be this bad.
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zach close
(@Zachclose2000) reported
@virginmedia @ameysselle Stop saying sorry to everyone you that you can say you really are crap
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marty
(@martyk25) reported
@virginmedia my internet is not down in my area so why is this happening
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Getting Grumpy
(@chewzyhughes) reported
@virginmedia Same amount x 4 payments. Just finished an hour text chat with your media ‘help’ and now have been transferred to media ( bot) ‘help’ to ask the same questions I suspect.
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Stuart Grainger
(@StuGrainger) reported
@PENGU4LIFE @virginmedia Yeah they have/had horrendous traffic management on there network which is why I've always stayed away as you never get close to even the "expected" average.
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Neal
(@nealio82) reported
@virginmedia Just giving me links to the start of the wizard or a phone number without the correct options to press doesn’t help me at all; these are all just brick walls that I’ve already hit several times. Your system is designed to make it hard to get help!
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Bethan Prestwood
(@bethandyer86) reported
@virginmedia not happy with the poor customer service I’ve received. Not asked the correct questions when trading in my phone and now being charged for it. And online chat agent taking 15 mins to respond to every message sent! Customer with your TV, Broadband and Mobile services
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ITSTOBYK
(@itstobyk) reported
@virginmedia We wanted to make some changes to our account (removing TV) price quoted for doing so did not align with offers on your website, was told offer is new customers only & as a customer of yours for 4 years I don’t see how I should be quoted double what you’re charging new customers
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Chris
(@Lambpie1973) reported
Is anyone else in GL1 particularly The Docks experiencing problems with @virginmedia broadband?