Virgin Media Outage Report in Woodside, Dudley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodside, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Woodside, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Walsall, Wolverhampton, Stourbridge, Dudley, Rowley Regis, Redditch, Brierley Hill, Ryton, Smethwick, Cradley Heath and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodside, England
Latest outage, problems and issue reports in Woodside and nearby locations:
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Ive im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Thanks for being no help @virginmedia
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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♥ Karina Aura ♥
(@karriecheer) reported
from
Birmingham, England
@virginmedia It says no known issues
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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Saqib👨🏽🦯
(@Saq5000) reported
from
West Bromwich, England
@virginmedia thanks for looking into this in great detail and I only wish that I could go back to the previous version which was fully accessible and user-friendly unlike this version of the app. They shouldn't of updated the app because it wasn't broken in the first place.
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George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
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liz fox🦊
(@lizzyhappyfox) reported
from
Dudley, England
@virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first
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Saqib👨🏽🦯
(@Saq5000) reported
from
West Bromwich, England
@virginmedia Usually I would swipe down with one finger and it would tell me that I’m on the delete option and I just tap delete to erase the program
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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Mark Steadman
(@iamsteadman) reported
from
Birmingham, England
@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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Saqib👨🏽🦯
(@Saq5000) reported
from
West Bromwich, England
@virginmedia OK thanks for that and the screen has gone away after I clicked on the sea terms link but I still have the problem of not being able to swipe to delete on individual programs within a folder as this was possible before the update
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kushal Joshi
(@kushaljoshi) reported
@virginmedia Yes. Just been told today, after a year of 4 broken appointments and an absolute guarantee it will be solved by Yasser (field sales) that signed us up again, that we are not “installable” on our road till 2022. So today is failed install 5.
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jordy athey
(@JordyAthey) reported
@HarleyRedDevil @virginmedia I know bugs me that these phones r shite no signal anywhere u go pay for 100gb and use about 3 a month ha
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Shobhit Narain
(@shobhit0411) reported
Really disappointed with the service being provided by Virgin Media business team reg a broadband installation at DE13EF. Even the top bosses of the company don't seem to be bothered about what is going on despite sending several emails. Going on since 08/06. Really appalling...
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Buddy Waldron
(@BuddyWaldron2) reported
@virginmedia No I'm not wanting too transfer the account I'm wanting too sort out the problem that we have had intermittent service and loss off serves for 3 years and over 10 call outs dozens of calls one of ur engineers says we need new cables too the house and its 6 weeks wait not a chance
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Ana Cristina ϟ
(@_AnaCristina_) reported
@virginmedia Heya, no it says no problems in my area at the moment 🙄
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Gazza
(@Venomous1983) reported
@virginmedia The tv is down now (wasn’t before) this is getting beyond a joke, especially with how much we have to pay a month….
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Jen
(@jenmcewen85) reported
@kierdo_ @RBS_Help @virginmedia are just as bad
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Philip Crosson
(@philipcrosson) reported
@virginmedia FK5 Area. Still intermittent internet connection problems. How long will this continue especially after Tuesdays severe connection problems?
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Andy Devereux
(@AndyDevereux84) reported
Wow…cancelling with @virginmedia is totally unprofessional nightmare! Now have THREE! People calling, texting and leaving voice mails…LEAVE ME ALONE!! Worst customer service EVER! Cretins! #poorcustomerservice
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Hannah Edwards
(@HanEdwardsOT) reported
@virginmedia Yes, neighbours also getting frustrated with this problem