Virgin Media Outage Report in Woodside, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodside, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Woodside, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Oldbury, Rowley Regis, West Bromwich, Dudley, Stourbridge, Wolverhampton, Brierley Hill, Bilston, Wednesbury, Cradley Heath, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodside, England
Latest outage, problems and issue reports in Woodside and nearby locations:
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Neil M Ainsworth
(@ainsworth_neil) reported
from
Redditch, England
@virginmedia No my wife works from home 2 days a week. She constantly gets logged out. No help from customer service. I have the agents ref number and the rough time of the call. Very disappointed
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that
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chris
(@eurobob17) reported
from
Wolverhampton, England
@virginmedia It's my media service to many price hikes been with you for 8years and new people get a deal for a quarter of the price I pay I want out way to expensive paying for a land line I dont use just because VM wont let me out of LL service
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Luke T
(@lukiee) reported
from
West Bromwich, England
@virginmedia Still go having issues :(
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Clive Reeves
(@PRBloke) reported
from
Birmingham, England
@Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service
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Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate
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Teds
(@Tedtalks13) reported
from
Aldridge, England
@ukhomeoffice @BrandonLewis ive one all this in my investigation to the fraud in court tht has a fraud log failed by @ThamesVP; via EE and well virgin media refused to co operate: fraud is easy to catches frombasic start of internet "the signal" for any signal to connect it has to have data communication
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Mark Hipwell
(@markhipwell1990) reported
from
West Bromwich, England
@virginmedia So now I have to ring to cancel because that's too much or give you a chance to fix the price. Both take time out of my day when we only did this less then 2 months ago.
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Philky
(@philwowski) reported
from
Birmingham, England
@virginmedia been on hold to cs for 20+ minutes. No tv service. Intermittent service for the last 4/5 weeks. I just want to watch tv. I pay £100s /yr and yet not getting the service expected. I think I will have to contact Sky for a comparison sad after 15 years
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Stuart
(@Griffomiester) reported
from
Willenhall, England
@virginmedia Have a word with yourself, this has been going on for 12 months. How about you send an engineer to fix once and for all
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Sarah James
(@gmb_sarahjames) reported
from
West Bromwich, England
Really disappointed with @virginmedia call centre staff this evening, asking 10 times in the space of 20 minutes to speak to a supervisor to resolve an issue is not good enough
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John Sanders
(@ObsessiveJohn) reported
from
Shifnal, England
@virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time
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🇬🇧Kimbo🇬🇧
(@Kimbohud) reported
from
Birmingham, England
@virginmedia I have received a further two or three calls, following the request to remove one of the V boxes to save me some money, offering me different packages as a ‘loyal’ customer which would be costing me more! #youcouldntmakeitup 🙄
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trev1874
(@tfd1977) reported
from
Birmingham, England
@virginmedia on hold listening to crap music for hour then disconnected on hold again for 30 mins now anyone working in faults tonight
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Malcolm Whittaker
(@malcolmwhittak2) reported
from
Birmingham, England
@virginmedia @TomMockridgeVM We are currently moving house and trying to cancel our account unfortunately the call agents think it's funny to keep a client on the phone for 3 hours even more so they are happy to direct us to a department that is closed which terminates a call.
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Ian lee
(@ianl2001) reported
from
Wolverhampton, England
@virginmedia please explain customer service to me...on hold for 16 minutes, then cut off #jokeservice
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Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this
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Malcolm Whittaker
(@malcolmwhittak2) reported
from
Birmingham, England
@jwhitt1970 @virginmedia @TomMockridgeVM Hi Joe Virgin Media and Mr Mockridge think about money in the bank, Customer service isn't on the agenda, it feels like authorised theft as all the time and effort on the phone is time lost with no evidence relating to performance. #CustomerService
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Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡
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Luke T
(@lukiee) reported
from
Dudley, England
@virginmedia I can’t get into my account online.. I have changed my password but it is still my my details are incorrect.. help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Jerram
(@Matt_C_J) reported
@virginmedia STOP APOLOGISING AND DOING NOTHING ABOUT IT @virginmedia!!!!!! Of COURSE there have been service issues in the area ALL DAY!! You KNOW that! It is not good enough. And now there is shitfully slow broadband. I PAY FOR GIGABIT! You deliver nothing. Consistently!
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Steve Vincent
(@SVincent1981) reported
@virginmedia @Wallicimo Customer support from Virgin is the most disgustingly incompetent I have ever experienced. Customers should look into a class action for all the wasted time and stress.
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Sean Fitzsimons
(@seand_f) reported
@virginmedia thanks to your 3rd technician this week for failing to turn up while I’ve been waiting at home for 6 hours. 2 weeks of your broken broadband has cost me over £100 in last-minute work & travel arrangements, and 4g data just so I can do my job. @moneytelegraph @CISASUK
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Michael Lavelle
(@mikelavelle93) reported
@virginmedia is there any particular reason why your broadband is so bloody awful?
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we_all_got_scars
(@Joey_t33) reported
@virginmedia #2 finally got onto my TV flickering issue. Virgin had system issues and said they would call me back. They haven’t. How is it possible that the customer service is this appalling? TV still flickering and no help.
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Mark Davis
(@Markydavis79) reported
@virginmedia I know, that’s exactly what Im being told. What is an SNR? It hasn’t been intermittent today, it’s been pretty much off all day, and still nothing now. In these times when most of us are working from home this is a major issue as I’m sure you can imagine, and been a week already
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AAK
(@TheRealAmir) reported
@virginmedia I’m not convinced your engineers are doing anything since the intial page has said service is good the whole time. I only get the network issue error when I actually run the self test.
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Tyler Dempsey he/him #FBPE
(@tdempsey100) reported
@virginmedia Yes yes. And I've spent hours getting nowhere with your staff who have been awful and horrible to deal with, making up lies and contradicting eachother and basically trolling. I'd like to rescind the contract now, as virgin are not providing a minimum level of service.
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@rainbowland1979
(@rainbowland1979) reported
@LandmarkInvsGrp @virginmedia The irony. If we want to cancel your ground rent charges, can we write to you?
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AAK
(@TheRealAmir) reported
@virginmedia It’s broken again - multiple times today. Really disrupting my work and then after school disrupting the whole family.