Virgin Media Outage Report in Woodside, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodside, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Woodside, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Oldbury, Smethwick, Bilston, Wednesbury, Halesowen, Walsall, West Bromwich, Wolverhampton, Brierley Hill, Willenhall, Dudley and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Redditch |
TV | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Smethwick |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Woodside, England
Latest outage, problems and issue reports in Woodside and nearby locations:
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♥ Karina Aura ♥
(@karriecheer) reported
from
West Bromwich, England
Virgin media has been down since this morning what a joke
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Dave
(@FuryZhil) reported
from
Dudley, England
@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?
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Alien-****
(@CosmicHustler) reported
from
Redditch, England
@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
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Suzi 🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@Samyg1 @virginmedia We have no internet DY1 issue?
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Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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Chris Burden
(@WulfrunianChris) reported
from
Wednesfield, England
My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.
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AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia @matty_gilbert94 Can’t check service status page - that is down too
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Aaron
(@B4DS1GN4L) reported
from
Dudley, England
@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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Steve Walters
(@SteveWa13630733) reported
from
Birmingham, England
@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
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AM.
(@whatsyourtwitta) reported
from
Birmingham, England
Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrea crosby
(@andreac14064810) reported
@virginmedia Nope never have
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Adrian Mack 💙
(@graveneycl) reported
@virginmedia Final agent grasping at straws offered me £10 apology but not the compensation, an upgrade but not compensation. Then started making things up about intermittent loss of service so I was not entitled: still not true.
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kermit10
(@kermit1015) reported
@virginmedia Can I have an update please on when the street cabinets will be looked at, especially if it is affecting your company not providing a consistent service.
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Caroline Villiers
(@CarolineVillier) reported
@virginmedia I always explained to your representative that it was due to the service, not the price. Unfortunately, previously there was never any response when the broadband went down and I attempted to contact you.
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mike
(@mikejhemsley) reported
@virginmedia The hotspots in the link are different mobile providers. Are you advising me to change my mobile phone contract? If not, please do let me know how I'm supposed to access another company's TfL wifi service.
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Adrian Mack 💙
(@graveneycl) reported
@virginmedia None of the agents knew about the OFCOM VM agreement on automatic compensation. All of them picked up on the £20 credit to my account as if this explained things: this is an 'experience apology' for poor service not compensation for loss of broaband.
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Geo
(@GHunter15) reported
@virginmedia Your phone line says no area issues. Yet another tweet from someone else would suggest there very much is an issue…your 0345 number is a shambles. Twice I’ve called and when getting through. Instantly hung up on.
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mike
(@mikejhemsley) reported
@virginmedia What login do I use? I don't have an O2 network account. Will a Virgin Mobile network account work automatically?
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Luke
(@ConboyL) reported
@virginmedia Yes still. Are you able to give me the current ETA fix date
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Geo
(@GHunter15) reported
@virginmedia I just got through…your operator told me it’s not an outage but an issue affecting my area and trying to fix it but have no idea how long. If it’s an area issue. Then it is an outage. I get there can be problems. It’s the shambles in dealing with people that grinds my gears.