Virgin Media

Virgin Media Outage Report in Ryton, Shropshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ryton come from postal codes TF11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ryton, Shropshire, England 05/02/2024 00:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Ryton, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Dudley, Stourbridge, Telford, Brierley Hill, Ryton and Cradley Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomDudley Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Wi-fi
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • jedimasterob1 Steve Galloway (@jedimasterob1) reported from Wolverhampton, England

    @virginmedia Yes, it has since been resolved. This is not the first time I’ve had this issue and frequently not getting the speeds I am paying for. Not your happiest customer by any stretch of the imagination!

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • jedimasterob1 Steve Galloway (@jedimasterob1) reported from Wolverhampton, England

    @virginmedia Yes, same issue as Monday evening and been advised no service until 11pm!

  • JamieEveriss . JAY! (@JamieEveriss) reported from Dudley, England

    @virginmedia can someone please advise me how I can make a complaint regarding a refund you owe me?

  • BurriJoD BurriJo (@BurriJoD) reported from Wellington, England

    Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.

  • rexham John Gallagher (@rexham) reported from Telford and Wrekin, England

    @virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help

  • DonWalker124 Don walker🇬🇭🇬🇧 (@DonWalker124) reported from Telford and Wrekin, England

    @virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something

  • Jimmyboy35 James Agg (@Jimmyboy35) reported from Telford and Wrekin, England

    @virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal

  • Kerry777 Kerry (@Kerry777) reported from Newport, England

    @virginmedia I give up! Time to look for another service provider who cares about their customers!

  • jedimasterob1 Steve Galloway (@jedimasterob1) reported from Wolverhampton, England

    @virginmedia NO BROADBAND SERVICE AGAIN! 🤬

  • JamieEveriss . JAY! (@JamieEveriss) reported from Dudley, England

    @virginmedia can you please advise how I’m able to log a complaint?

  • GameAndClay Keats (@GameAndClay) reported from Dudley, England

    @virginmedia Thanks Virgin, it’s been emotional to say the least, I think Vouchers are a good way to say sorry @virginmedia as a new customer it says you value the trust i can put in to our future relationship. Thoughts?

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @Truthisaperspe1 @virginmedia I do inform them of the issues.

  • Fubz21 Fubz (@Fubz21) reported from Dudley, England

    5th time today @virginmedia has gone down, got zero work done and no response from customer services. Last straw for me this, as if I'm not under enough stress from work as it is!

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use

  • Fubz21 Fubz (@Fubz21) reported from Dudley, England

    @Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.

  • Lacie_Adams1 Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England

    @virginmedia Someone actually looking into my account, the issues I've had and money back would be nice

  • jpaulmurdock J. Paul Murdock (@jpaulmurdock) reported from Dudley, England

    @virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OccamsStrop Occam (@OccamsStrop) reported

    @hbuter @virginmedia @vodafone Dont. I had vodafone gb broadband installed on the 29th. A week later, service still not live. 10 hpurs on hold, bounced tp 15 different reps. Escalation does nothing. Rampant incompetence. Looks like maybe Sky is the way to go.

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported

    @virginmedia waiting for you to connect me for over 1 hour.... and than got disconnected. No information online and no assistance over the phone 🤔 Can I get at least some help over here??

  • cprosam Sam Cairns (@cprosam) reported from Motherwell, Scotland

    @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

  • AGtrtokyo M A (@AGtrtokyo) reported

    @virginmedia Terrible series can't even get through to cancel a contract. Avoid these lot.

  • kellyj70 Kelly Turner (@kellyj70) reported

    @virginmedia What’s the best way to talk to a human pls? The app is no help at all and I get a msg that call centres may be closed! In these hard times, you need to make it easier not harder to get in touch!

  • charman_laura Laura Charman (@charman_laura) reported

    @virginmedia can someone please help resolve fraudulent packages in our name. Going round in circles on phone and noone helping us. Getting very frustrated.

  • marl42 cat reid (@marl42) reported

    @virginmedia I have emailed ofcom about my complaint, missold a contract!!!!

  • samnash23 Sam Nash (@samnash23) reported

    @virginmedia I don’t know, can you give me back the three hours I spent on the phone to your customer services? Or get someone to reply to the complaint I sent over a week ago?

  • SMahfudh_ Samira Mahfudh (@SMahfudh_) reported

    @virginmedia Yes I have, several time. Automated service waiting and waiting then being told the offices are closed?! I wanna know why my internet keeps on cutting off and still pay the amount of money every month and not having the internet connection I pay for?!

  • vitazapo Vita Zaporozcenko (@vitazapo) reported

    When you switch from one address to another @virginmedia promises you an easy switch if the new place is VM enabled. Well... I’ve followed instructions and it didn’t work. Now I’ve been on phone an hour and no closer to a resolution... I honestly think they’ve forgotten me