Virgin Media Outage Report in Ryton, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ryton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ryton, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Dudley, Brierley Hill, Telford, Stourbridge and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Dudley |
TV | |
| Dudley |
Internet | |
| Brierley Hill |
Internet | |
| Dudley |
TV | |
| Wolverhampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ryton, England
Latest outage, problems and issue reports in Ryton and nearby locations:
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Truthisaperspe1 @virginmedia I do inform them of the issues.
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia poor service! Second time calling in a week! Slow service and bad reception! For the money you pay it’s not acceptable. Time to look ok for a new service provider!
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H
(@NearLegalJones) reported
from
Dudley, England
@virginmedia Hi. After regularly berating one of your business rivals ref broadband I’m disappointed to be now asking you how to make a (polite) written complaint about an installation at my home. I think you have a staff training issue.
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Someone actually looking into my account, the issues I've had and money back would be nice
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Kerry
(@Kerry777) reported
from
Newport, England
@virginmedia I give up! Time to look for another service provider who cares about their customers!
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Dan Byles
(@DJBYLES) reported
from
Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ML__#
(@ML__L015) reported
@virginmedia help please! I have terrible OpenReach broadband speed. Most of my neighbours are able to get Virgin Broadband but my building is not connected. Can something be done? I'm a nurse manager working from home and this makes my life very difficult. 😕
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GMTrain 🌍
(@Gtrain4472) reported
@bt_uk I've cancelled. Spoke to a customer service rep, all I asked was for an email to be sent to me confirming our conversation regarding the poor service so far and I didn't even get that. Nothing promised has been followed through from the first day so I've returned to @virginmedia
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Bunel Rudy
(@BunelR) reported
@virginmedia Everything is good. I resetted the password using the email procedure. Thanks for your help!
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Hannah (I Thought You Cared)
(@hannah_ityc) reported
@virginmedia Wired connection but the whole internet goes down Wi-Fi included
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JAGPAL SINGH
(@JagSingh25) reported
@virginmedia Hi, Over the past couple of months our internet in our area has kept dropping out and it is very frustrating when my wife and i work from home. It causes major disruption to us and frustration as it is pretty much a whole day wipe out. Also we never received the wifi pods
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Heheh Hehehe
(@OreOpersonn) reported
@virginmedia I haven't had internet for the past two hours, my bottom router light is flashing green with the WiFi light on. (super hub 3) I've checked all cables and even ran diagnostics but its still not working.
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playpet
(@playpet1) reported
@virginmedia It goes good then goes bad EG last night it worked fine, it isn’t every night or specific times it does it, if it did it would be so much easier to narrow down
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Bruno Di Gradi
(@Bruno_Di_Gradi) reported
@virginmedia Hi there, my internet has been down for almost 24 hours now. I'm in the TF1 area of Telford. Do you have any updates on the situation at all?
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Katherine McCoy
(@kathmccoy27) reported
@virginmedia I have checked the service status for my post code and it says there is no issues but my Internet has completely cut off and not connecting. I am working from home and on hold, can you check please I am in L25
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Martin James 🇪🇺🇪🇺🇪🇺🔸💙
(@MartinJTelf) reported
@virginmedia still waiting for the missing adapter cable that your agent said would be with me in 2 to 3 days on Thursday of last week. Service received re this upgrade has been appalling