Virgin Media Outage Report in Ryton, Shropshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ryton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ryton, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Brierley Hill, Dudley, Telford, Wolverhampton, Newport, Kingswinford, Stourbridge, Cradley Heath and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Brierley Hill |
Internet | |
| Dudley |
Internet | |
| Telford |
Internet | |
| Telford |
TV | |
| Brierley Hill |
Wi-fi | |
| Dudley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ryton, England
Latest outage, problems and issue reports in Ryton and nearby locations:
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Rinkku
(@Rinkku_) reported
from
Madeley, England
@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Chris Burden
(@WulfrunianChris) reported
from
Wednesfield, England
My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia @matty_gilbert94 Can’t check service status page - that is down too
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
Gutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
@virginmedia your crappy service is down but yet you will not let me pay a bill early 😡
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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Ali 💛✨
(@IAmAliAddams) reported
from
Hadley, England
Quick to get my money but on thing is for sure @virginmedia is having shite service right now
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Suzi 🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@Samyg1 @virginmedia We have no internet DY1 issue?
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PhatSuppliUK
(@PhatSuppliUK) reported
from
Wolverhampton, England
@virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet
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Aaron
(@B4DS1GN4L) reported
from
Dudley, England
@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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For my Family🖤
(@SummayahMuslima) reported
from
Wolverhampton, England
@virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_
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Yasmin 🍹
(@YasminMHx) reported
from
Oakengates, England
@virginmedia Seems like two out of the three advisors I've spoken to are blind and not willing to help. 🙃 Extremely unhappy with our recent service with yourselves. What happened?! Time to look at other providers I think.
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Are you real? I work I have to hold down a job
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Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
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Dave
(@FuryZhil) reported
from
Dudley, England
@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
@virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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……
(@Drcox22222) reported
@virginmedia Looks like I’ve been given a speed boost..but the Wi-Fi is slow at times it takes ages to load up some times
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Jordy 🦇
(@funeralballx) reported
@virginmedia Honestly not sure. It just got cancelled sadly. I am having multiple issues which is putting me off honestly. I can’t even make an account
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Steve Dey
(@Stevedey) reported
@virginmedia That was a TV problem, not a broadband one
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winepal
(@Winepal_) reported
@virginmedia Nothing says the lines are down for routine maintenance been like that since Tuesday. It was out for delivery Monday then never turned up and tracking said was out for delivery yesterday then said car left at neighbours now saying waiting to receive from you.
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Lele
(@LeleMlg) reported
@virginmedia internet down every 5 Min in w12. When I try to test my broadband oops the website is not working, Virgin media is a joke lately and you are the expensive company in UK.
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Andrew James
(@AndyJ74551315) reported
@virginmedia Which would be what seeing as there is nothing on your website informing you of how to to get compensation? Even when you notify the customer your doing maintenance so service is down there is no compensation link though I’d have thought this should be an automatic payment
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Andrew
(@AMontguire) reported
@virginmedia You engineers seem to be useless sine this has been going on from the 17th June! Total LOSS of service! Same excuss every day it will be fix tomorrow… never does
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sam stevens
(@samstevens6268) reported
@virginmedia I haven’t received any appointment details - this was a rescheduled appointment and I haven’t had any communication since my phone call to support
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SarahellenK
(@sarahellenk1) reported
@virginmedia We agreed 3 weeks ago that I could use the account for a while to go through crucial emails and forward them. The next day the account was deleted, and this has caused me no end of problems. I felt positive after this convo - not now. And I’m paying £7 per month for what?
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olivia
(@oliviamck0) reported
@virginmedia was expecting my new router to be delivered by yodel yesterday, no sign of it, had to cancel work today, due to work from home all of next week with no wifi thanks to you. Tried to plug in my old router so I could work today, didn’t work, disgrace