Virgin Media

Virgin Media Outage Report in Ryton, Shropshire, England

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The latest reports from users having issues in Ryton come from postal codes TF11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ryton, Shropshire, England 06/16/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ryton, Shropshire, England

The most recent Virgin Media outage reports came from the following cities: Brierley Hill, Telford, Dudley, Wolverhampton, Stourbridge, Ryton and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrierley Hill Total Blackout
United KingdomTelford Wi-fi
United KingdomDudley Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • laticwolf Alex (@laticwolf) reported from Bradmore, England

    @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

  • ethnicalien G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England

    @virginmedia Not at the moment no but it's a common issue👀

  • a_Muss60 Andy (@a_Muss60) reported from Swindon, England

    @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

  • AshleyDay1971 Ashley Day (@AshleyDay1971) reported from Woodside, England

    @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Swindon, England

    Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

  • duggystoneradio duggystone radio (@duggystoneradio) reported from Swindon, England

    Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

  • nealesj Simon Neale (@nealesj) reported from Swindon, England

    Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

  • nealesj Simon Neale (@nealesj) reported from Swindon, England

    @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

  • nealesj Simon Neale (@nealesj) reported from Swindon, England

    It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

  • AdieJAMster Adie Hughes (@AdieJAMster) reported from Swindon, England

    @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

  • NickHickey84 Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Swindon, England

    @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

  • nippa77 Neil Simpson (@nippa77) reported from Swindon, England

    @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

  • xsasix freckles n dimples (@xsasix) reported from Woodside, England

    @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

  • chrismidgley Chris Midgley (@chrismidgley) reported from Telford and Wrekin, England

    @virginmedia broadband outage TF4

  • NewtonAndy Andy Newton (@NewtonAndy) reported from Dudley, England

    @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • chrispsaras Chris Psaras (@chrispsaras) reported from Dudley, England

    @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

  • ThatNeilFleming neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @fesshole Imagine having virgin media - those poor kids

  • iamscorchy iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Graz_Jakomini Steiner #RejoinEU 🇪🇺 (@Graz_Jakomini) reported

    Does anyone know of a Network provider that is more impossible to deal with than ******** awful Virginmedia? They are a bunch of self righteous ***** that are impossible to deal with.

  • userhasaname1 userhasaname (@userhasaname1) reported

    @JJAMESSTEVENSON @virginmedia What area are you in as got an outage too in surrey and never been this bad before with any company my confidence in Virgin to fix this is low

  • anne8622 Jo (@anne8622) reported

    @virginmedia I can’t face calling again as wasted much of my valuable time last week on the phone.I have now received a bill for £6.40 how can you bill me when I never received the box?Didn’t connect because I didn’t receive the box what on earth are you charging me for?

  • AzZahid6 Az Zahid (@AzZahid6) reported

    @virginmedia absolutely crap service crap customer service. Can’t get through to a human. I hate virgin media rn

  • nikamusik NiKA TORi (@nikamusik) reported

    @virginmedia I appreciate ur polite template-reply. Yet the fix date moved once again (9 days!) We need 2 know what exactly happened & what r u doing in great detail to fix it. I’ve lost a major contract due to this disruption & I’m not alone experienced loss of earnings. GET IT TOGETHER, pls

  • jsummers71 John Summers MBCS (@jsummers71) reported

    @virginmedia Not a 3rd party influence if I can't reach the DNS IP addresses! Same behaviour in modem mode or router mode, if I specify any of those 3rd party DNS servers (which I would normally use) then name resolution stops. They're working outside of V.M.

  • DonnaXRae Donna Rae (@DonnaXRae) reported

    @virginmedia for the 3rd time in a row my new contract extension has been applied wrongly to our account. Despite speaking to your advisor and being assured it would be fixed! Your customer journey is shockingly bad, try to self serve and it’s failed 🤬

  • AnnWest84 Ann West (@AnnWest84) reported

    @virginmedia Yes, the same as the app - estimated fix is tomorrow?! I wfh so that's going cause me a huge problem

  • stefbriggs_1 Stephanie Briggs (@stefbriggs_1) reported

    @virginmedia My elderly mother's monthly bill. Price has gone up so much. She has Internet, basic TV channels & phone line and her monthly bill is nearly £90. She is really considering cancelling her TV service.

  • PeteCollins0000 Pete Collins (@PeteCollins0000) reported

    @virginmedia you must have without a shadow of doubt the worst customer service ever. I challenge anyone to prove me wrong. Takes forever to get through then the operator doesn’t listen to anything you say or can’t understand you. Come back sky all is forgiven