Virgin Media Outage Report in Himley, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Himley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Himley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Himley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Willenhall, Brierley Hill, West Bromwich, Walsall, Dudley, Burntwood, Telford, Wednesbury, Wolverhampton, Halesowen, Kingswinford, Rowley Regis and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Himley, England
Latest outage, problems and issue reports in Himley and nearby locations:
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Lui
(@edwardlui) reported
@virginmedia as we have fast fibre broadband service to a different room. Are we safe to remove the old NTL boxes and cables from the front of the house to every other room? Or would you send an engineer out to do this? Cheers.
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Niko Croft
(@croft_niko) reported
@richardbranson I would love to watch this film but my @virginmedia has been down for 49 days and no one has done anything about it. @LutzSchueler posts about internet but does not help his customers.
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Edward Quan
(@1stLondonFoodie) reported
@JamesTurner37 @virginmedia If you get a good signal and bandwidth you can bin Virgin
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Gary wylie
(@Grwylie) reported
@virginmedia is stating no outage in my area , and issue is my router but all my neighbors with Virgin are having the same issue.
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Riics
(@Riics3) reported
@virginmedia I will now block this connection as I really am furious at the crap way my family has been messed around and left without a land line for 12 days. A communication company with appalling communication systems. Go figure.
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Vivek Khandelwal
(@vicky3089) reported
@virginmedia And when i asked questions to advisor if the issue is in my area, he said no, its the issue with only my connection. Your answer is totally opposite to that. Who si correct?
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Tinks 😁💕🥂
(@jools067) reported
@virginmedia I have no phone, your service status says no issues but when I phone from my mobile it says there is, my 87yr old mother is alone and I have no way of contacting her, I rang to make a formal complaint and one of your staff cut me off disgusting service! Unacceptable
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Christine Maile
(@Cwisteene) reported
@virginmedia Thank you, all it says is "16/08/2022 We're working on a solution to your issue We'll be in touch soon." more or less repetitively. The problem is they're not calling me, despite me receiving texts saying they've tried contacting me. :(
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Vaishak Shaji
(@vaishaks19) reported
@virginmedia Why should I call up? Don't u guys know whom to b sent? What is ur responsibility? If u guys don't know whom to b sent for a new customer, better close up ur customer service team. I'm done with this ****** service.
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Vivek Khandelwal
(@vicky3089) reported
@virginmedia Hello, the internet is keep dropping out (at least thrice in an hour). Reported the same many times to the call centre advisor, but no resolution yet.