Virgin Media Outage Report in Himley, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Himley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Himley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Himley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Swindon, Himley, Dudley, Burntwood, Brierley Hill, West Bromwich, Telford, Wolverhampton, Stourbridge, Ryton, Oldbury, Walsall, Kidderminster and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Himley, England
Latest outage, problems and issue reports in Himley and nearby locations:
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Susan Johnson
(@SusieWJr) reported
from
Swindon, England
@virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.
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Susan Johnson
(@SusieWJr) reported
from
Himley, England
@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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Jot Shoker
(@jot_shoker) reported
from
West Bromwich, England
I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Alex
(@laticwolf) reported
from
Bradmore, England
@virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃
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G 🇯🇲
(@ethnicalien) reported
from
Wolverhampton, England
@virginmedia Not at the moment no but it's a common issue👀
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IAACCTV Limited
(@iaacctvuk) reported
from
West Bromwich, England
@virginmedia broadband down again from Virginmedia Common theme these days
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Phil Queenan
(@philq001) reported
from
Birmingham, England
@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Andy
(@a_Muss60) reported
from
Swindon, England
@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Ashley Day
(@AshleyDay1971) reported
from
Woodside, England
@virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia
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duggystone radio
(@duggystoneradio) reported
from
Swindon, England
Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
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Simon Neale
(@nealesj) reported
from
Swindon, England
Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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TheShannimal🔜#i70
(@TheShannimal_) reported
from
Kidderminster, England
@Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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TheShannimal🔜#i70
(@TheShannimal_) reported
from
Kidderminster, England
@MykeJD1 @virginmedia Gone down for a lot of people apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Spencer
(@CarlSpencer1969) reported
Finally given up on @virginmedia Please see the email I've sent to the complaints email address, 4 weeks of no service, contract terminated today I don't know if it's incompetence or lies, whichever it is you have plenty of it
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blueboy
(@stef1970lcfc) reported
@virginmedia Your engineer. Came to put in a trunking and has now left us with zero service again. Has said a engineer will be back but after last few dealings with you, I won't hold out much hope. #shocking
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blueboy
(@stef1970lcfc) reported
@virginmedia Loss if service twice in four weeks for 4 /5 days and engineer has broken cable today and again we have no service
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Jim Johnson
(@aliensvoice) reported
@virginmedia 46 mins and don’t know if I’m hold or just disconnected. This is definition of poor service.
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Jim Johnson
(@aliensvoice) reported
@virginmedia currently trying to resolve this issue. 45 mins and counting. Tried speaking to the account manager Josh who is dealing with it and now silence.
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NiKA TORi
(@nikamusik) reported
@virginmedia OMG, are you serious? My friend said that you will try to weasel yourself out of this by supplying five min a day to find a reason not to pay. This is infuriating. I will be writing a formal complaint about you- absolutely disastrous service!!! Shame on you
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Jim Johnson
(@aliensvoice) reported
@virginmedia cancelled my contract on the 4th June as you couldn’t provide full service at my new address. Got an email confirming this. Since then hours on to your customer services and the new owner of my old property reaching out to me because he can’t get set up an account.
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Ivy •
(@silentpen) reported
@virginmedia I received an email from this address. Wasn’t sure of it. May I have the customer service number please?
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NiKA TORi
(@nikamusik) reported
@virginmedia Morning, guys. It’s a nightmare & feels like torture. The fix-time moved more than a dozen times & It moved again. Wi-Fi is on for a minute and down for a few hours & so on. I expect £9.98p/d since 8.7.25 (-2 first days) compensation as per your T&C.
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Diz
(@Dizwod) reported
@virginmedia This has been said for the last 3 years! Yet no fix as yet for us