Virgin Media Outage Report in Himley, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Himley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Himley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Himley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Halesowen, Birmingham, Oldbury, Stourbridge, Wolverhampton, Telford, Walsall, Rowley Regis, West Bromwich, Dudley, Burntwood, Brierley Hill, Bilston, Wednesbury and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Halesowen |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Stourbridge |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Himley, England
Latest outage, problems and issue reports in Himley and nearby locations:
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy
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Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@_adam_cohen_ @virginmedia Adam. Story of my life complaining to VM! I’ve had 7 engineers to fix the same problem and then today some little **** called Melissa told me she has already been on the phone for 30 minutes with and put the phone down!
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?
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Paul Martin
(@PM_PaulMartin) reported
from
Birmingham, England
@virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?
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Arty Mikey Illustration
(@Arty_Mikey) reported
from
Birmingham, England
@virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution
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Kathleen Devlin
(@Sweetkatexx) reported
from
Birmingham, England
Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia
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Helen
(@hartlepoolhelen) reported
from
Walsall Wood, England
@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
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Rinkku
(@Rinkku_) reported
from
Madeley, England
@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Are you real? I work I have to hold down a job
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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Lofty
(@Lofty633) reported
from
West Bromwich, England
@virginmedia Hard to make a claim when there was no actual incident to cause the failure!
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Lee Greenhouse
(@Baggielee80) reported
from
Halesowen, England
@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nina Wilde
(@NinaWildeUK) reported
@virginmedia The calls cost too much You often hang up Why should we bother? Why not just hand it to watchdog and let them do their thing? Shows how little you care
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Shaun Friend
(@friendy85) reported
@virginmedia Hi, no he didn't because I left the chat I wasn't going to sit there waiting after that, I lost all confidence in his ability to actually solve the issue and didn't want to waste yet more time
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Angi-UTV-VTID-SOTC-English Patriot
(@hairbyangi) reported
@virginmedia no its not an error, it just un pauses and i cant re pause. its nothing to do with re starting the box as i have restarted it many times due to other issues
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Angi-UTV-VTID-SOTC-English Patriot
(@hairbyangi) reported
@virginmedia please can someone help with an issue with pausing TV. This should be a simple solution but having huge difficlty. I can only pause a programme for about 3 minutes then it re starts and i cannot pause it again. what am i doing wrong?
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Ricci Ashoori
(@RicciAshoori) reported
@virginmedia hi guys, I’ve tried online, calling and the live chat but no one seems to want to help so hoping you can! Outside my property on public footpath is manhole damage on the box. It’s missing it’s lid and full of mud and weeds. It’s a trip hazard for people walking past
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Mason
(@MasonPOGO) reported
@virginmedia constant packet loss for 2 months... this service is unacceptable
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Bota
(@BotaF12016) reported
@virginmedia do u mind sorry very time I escalate the issue. I don't care about your sorry and don't say again to me. best if u provide arrive which I fail and continue failing
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Nina Wilde
(@NinaWildeUK) reported
@virginmedia I see you are fast to send a generic answer but then happy to ignore a real issue This will be logged for watchdog too
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Tom Hill
(@TomHill20162277) reported
@virginmedia are there any plans to upgrade the upload speeds for VM's fibre network?
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Nina Wilde
(@NinaWildeUK) reported
@virginmedia Can't we have no land line And your other number costs us far too much Maybe you set up calling us and actually fixing the issue instead of ignoring it for months? Took months for you to even admit there was one We are contacting watchdog about this as well