Virgin Media outages and service status in Himley, England

Problems in the last 24 hours in Himley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Himley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Himley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Telford, West Bromwich, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Dudley, Kidderminster, Kingswinford, Smethwick, Halesowen, and Cannock.

City	Problem Type	Report Time
Birmingham	Wi-fi	4 hours ago
Walsall	Internet	7 hours ago
Birmingham	Internet	12 hours ago
Oldbury	Internet	13 hours ago
Birmingham	Total Blackout	13 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Himley, England

Latest outage, problems and issue reports in Himley and nearby locations:

• 
  Brian Cape (@BrianMCape) reported 6 seconds ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  ch Saqib (@saqibsvideos) reported 2 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stu Jones (@StuJonesMusic) reported 4 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Andy Newton (@NewtonAndy) reported 9 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Kev Maslin (@kevmaslin) reported 9 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  freckles n dimples (@xsasix) reported 12 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Brian Cape (@BrianMCape) reported 23 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Satish Danny Paul (@________Danny) reported 25 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Ashley Day (@AshleyDay1971) reported 29 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  Tim Hazelwood (@timhazelwood2) reported 31 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  Colin Hunt (@HuntColin58) reported 35 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  jordy (@jordyanslow1) reported 36 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Evan Davis (@EvanD) reported 37 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Jot Shoker (@jot_shoker) reported 38 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Susan Johnson (@SusieWJr) reported 46 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Jazba Entertainment (@JazbaEnt) reported 47 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Satish Danny Paul (@________Danny) reported 47 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  duggystone radio (@duggystoneradio) reported 50 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  ch Saqib (@saqibsvideos) reported 59 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catriona **** (@CJD39) reported 4 minutes ago

  @virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful

• 
  Arsenal Mark (@ArsenalInjuries) reported 8 minutes ago

  @Benleo Sadly that experience is not exclusive to @virginmedia @skytv are exactly the same, their customer service is also non existent, they care little for the customer and have no regard for customer loyalty or satisfaction. #skytv

• 
  Tom Sharpe 🇬🇧🇺🇦🇮🇱🤷🏼‍♂️🖕🤬 (@PuzzlerSharpe) reported 10 minutes ago

  @LouiseMensch @virginmedia @Benleo They’ve worked brilliantly for me for 20 years. Enormous companies have very different user experiences at the margins. I’m sorry to hear about Ben’s and hope that they care enough about service delivery to fix it before it damages their brand.

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 12 minutes ago

  @Benleo @virginmedia Saw this coming a long while ago which is why I bailed when my contract finished, awful customer service and awful products, let this be a lesson to all of you on X!

• 
  ⭕ Toni Geens 🍍 (bam.zoom) (@hamsterpranks) reported 12 minutes ago

  Hey @virginmedia we just took out a new contract with you, had our box fitted on Friday, reprogrammed on Saturday due to an outage. Now we've just gone over 24 hours with no internet or TV yet again and the fix times constantly being pushed back. What's your cancellation period?

• 
  Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported 13 minutes ago

  @Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.

• 
  Tracy Field (@TracyFi31470652) reported 15 minutes ago

  @TonyDabell @mark_wootten @virginmedia yep virgin are dire and don’t get me started on trying to speak to someone in another country as they don’t give a ****

• 
  Anumcara (@Anumcaras) reported 16 minutes ago

  @Benleo @virginmedia Similar happened to me and again the call centre pushing am unnecessary sale and left me with no internet for weeks. Falsely claiming I needed new equipment but didn’t book an engineer It’s not the same company these days. Issues started September and this Friday engineer will finally arrive. I had to go back to sky in the meantime and move the virgin account to an other address because they would not cancel and kept ending calls. I would not recommend them. Also they have had issues nationwide with internet past two weeks impossible to work from home or study. Will they reimburse those customers?

• 
  Reform UK - Lincoln Branch (@ReformUKLincoln) reported 17 minutes ago

  @Benleo Just look at @Trustpilot reviews. Almost impossible to cancel an @virginmedia contract. Sent all evidence to Ombudsman, got written apology and £150.

• 
  Ben Leo (@Benleo) reported 19 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.