Virgin Media

Virgin Media Outage Report in Himley, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Himley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Himley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Himley, Staffordshire, England 08/05/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Himley, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Kidderminster, Walsall, West Bromwich, Stourbridge, Cradley Heath, Oldbury, Dudley, Brierley Hill, Telford, Burntwood, Smethwick, Ryton and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Himley, England

Latest outage, problems and issue reports in Himley and nearby locations:

  • PRBloke Clive Reeves (@PRBloke) reported from Birmingham, England

    @Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service

  • davebytheway Dave Bytheway (@davebytheway) reported from Wolverhampton, England

    @wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate

  • Kimbohud 🇬🇧Kimbo🇬🇧 (@Kimbohud) reported from Birmingham, England

    @virginmedia I have received a further two or three calls, following the request to remove one of the V boxes to save me some money, offering me different packages as a ‘loyal’ customer which would be costing me more! #youcouldntmakeitup 🙄

  • ianl2001 Ian lee (@ianl2001) reported from Wolverhampton, England

    @virginmedia please explain customer service to me...on hold for 16 minutes, then cut off #jokeservice

  • kittykatrollins Helen Rollins (@kittykatrollins) reported from Birmingham, England

    Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @virginmedia do you have an email address I can email on to cancel please I've tried phoning and its a joke!

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Sick of the shit customer service in the uk. 3 calls to @virginmedia trying to get them to repay a credit & after being put on hold for 10mins they hang up each time. #Useless #virginmedia

  • philwowski Philky (@philwowski) reported from Birmingham, England

    @virginmedia been on hold to cs for 20+ minutes. No tv service. Intermittent service for the last 4/5 weeks. I just want to watch tv. I pay £100s /yr and yet not getting the service expected. I think I will have to contact Sky for a comparison sad after 15 years

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    So I left @virginmedia over 18 months ago as they tried to rip off a loyal customer and had no customer service experience or knowledge at all. I thought I'd give them another chance just by grabbing a sim only deal as the offer was attracting. say no more, Sim cancelled!

  • lukiee Luke T (@lukiee) reported from West Bromwich, England

    @virginmedia Still go having issues :(

  • gmb_sarahjames Sarah James (@gmb_sarahjames) reported from West Bromwich, England

    Really disappointed with @virginmedia call centre staff this evening, asking 10 times in the space of 20 minutes to speak to a supervisor to resolve an issue is not good enough

  • markhipwell1990 Mark Hipwell (@markhipwell1990) reported from West Bromwich, England

    @virginmedia So now I have to ring to cancel because that's too much or give you a chance to fix the price. Both take time out of my day when we only did this less then 2 months ago.

  • lukiee Luke T (@lukiee) reported from Dudley, England

    @virginmedia I can’t get into my account online.. I have changed my password but it is still my my details are incorrect.. help

  • davebytheway Dave Bytheway (@davebytheway) reported from Wolverhampton, England

    @wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this

  • licklemouse Stuart Cockerill (@licklemouse) reported from Birmingham, England

    @virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡

  • ObsessiveJohn John Sanders  (@ObsessiveJohn) reported from Shifnal, England

    @virginmedia Unreliable & intermittent Broadband, no Sky Atlantic but most importantly very poor customer service as justified by this thread - I’d rather rather speak to a person real time

  • eurobob17 chris (@eurobob17) reported from Wolverhampton, England

    @virginmedia It's my media service to many price hikes been with you for 8years and new people get a deal for a quarter of the price I pay I want out way to expensive paying for a land line I dont use just because VM wont let me out of LL service

  • Griffomiester Stuart (@Griffomiester) reported from Willenhall, England

    @virginmedia Have a word with yourself, this has been going on for 12 months. How about you send an engineer to fix once and for all

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    @ukhomeoffice @BrandonLewis ive one all this in my investigation to the fraud in court tht has a fraud log failed by @ThamesVP; via EE and well virgin media refused to co operate: fraud is easy to catches frombasic start of internet "the signal" for any signal to connect it has to have data communication

  • Wrightgal80 Kate Wright ◣ ◢ (@Wrightgal80) reported from Birmingham, England

    @BloxwichWolf @virginmedia They are beyond crap!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonAquatics1 Amazon Aquatics (@AmazonAquatics1) reported

    @virginmedia Yes it's at the cabinet that's the problem as the whole street is having issues

  • fontvieille Valerie Gibson (@fontvieille) reported

    @virginmedia Hey @virginmedia More problems with broadband today. Are you fixing it? SE21

  • bubbachops Gill (@bubbachops) reported

    @SN8661 @virginmedia Yep. Same. Never really had an issue until the past couple of weeks. I'd appreciate the truth though rather than a load of flannel.

  • TheLogicalOne22 TheLogicalOne (@TheLogicalOne22) reported

    @virginmedia This is *************** with your internet service consistantly going down! absolute joke when trying to work!

  • PadCelBlu - (@PadCelBlu) reported

    @virginmedia internet is down again this morning, are you aware of any issues?

  • JodieTonner Jodie (@JodieTonner) reported

    @virginmedia heyy👋🤭soooo…🥺👉👈 when ******** is the internet going to work???🤭🤭🤭👌👌👌

  • feixiao615 Fei XXXXXXXXXX (@feixiao615) reported

    @virginmedia I can not believe your wifi have issues everyday! FFS get your shxxt together !

  • smiffaker C. Smiffaker (@smiffaker) reported

    @virginmedia Okay in that case no problem, thanks 👍

  • poisongirlsasa Sasa (@poisongirlsasa) reported

    @virginmedia 2 and 1/2 days later and service finally came back on. Had a few patchy moments but so far so good.

  • ByNeilMac Neil Macfarlane (@ByNeilMac) reported

    @virginmedia Could you explain why my bill has increased from £40pm to £49pm when there has been no change to my service at all? Inflation is at around 10%, and this rise is closer to 20%. Regardless, we’d agreed a contract for a price until September 2023?