Virgin Media Outage Report in Bewdley, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bewdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bewdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bewdley, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Stourbridge, Brierley Hill, Dudley, Wednesbury, Halesowen, Worcester, Kingswinford, Rowley Regis, Kidderminster and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Stourbridge |
Internet | |
| Stourbridge |
Wi-fi | |
| Brierley Hill |
Internet | |
| Brierley Hill |
Internet | |
| Dudley |
Internet | |
| Wednesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bewdley, England
Latest outage, problems and issue reports in Bewdley and nearby locations:
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Georgia
(@georgiarec28) reported
from
Dudley, England
@virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia taking a long time to answer got an issue that needs to be resolved over the phone
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Fubz
(@Fubz21) reported
from
Dudley, England
You literally can't make this up. Working from home today and @virginmedia goes down again. Jinxed, every time I have important work to do from home the net drops. I would phone customer service but I know from past enquires they are completely useless.
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Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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John Bird
(@John_L_Bird) reported
from
Dudley, England
@virginmedia when I resubscribed to your service for 18 months I requested wifi boosters which I was advised would be posted to me. 3 months on nothing received. Can’t get through on the phone or website chat service.
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Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
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J. Paul Murdock
(@jpaulmurdock) reported
from
Dudley, England
@virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final
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Tracey Simkins
(@simkins_tracey) reported
from
Halesowen, England
@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?
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Mark Jones
(@villans1982) reported
from
Halesowen, England
Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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Justin James Clack
(@JustinJmsClac) reported
from
Halesowen, England
@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
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Call Me Jim
(@CallMeJim3) reported
from
Dudley, England
@virginmedia what is wrong with your system. Three times today we have lost service. Is your infrastructure antiquated or your engineers usless.
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leah
(@LeahJadeM) reported
@virginmedia I have never dealt with such an incompetent company. Every agent I talk too says the previous one took the incorrect action. This has gone on for two months and you have cut me off twice and another household. How is it even possible to get a home move so wrong??????
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Captain Cooper
(@nigel670) reported
Ah here we go another day of @virginmedia WIFI we know the drill .. Online chat Phone Call Check signal tell us to reboot Reboot works for 1/2 hr And Repeat 😴😴😴😴🥱
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jemima
(@Jemima_jess) reported
@virginmedia I need this resolved and refunded, I’ve had enough at this point and it’s beyond a joke that a business as big as Virgin can’t seem to sort this out. You didn’t even know the service existed, it’s ridiculous
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ScottishFalsettoSock
(@falsettosocks) reported
@virginmedia When we tweeted it had just cut out again. Only briefly but, in the case of last night's show it was devastating. Service cut out 8.40pm Friday night. We're in BS21 7QR
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Jane
(@Gingerdolly) reported
@virginmedia Now back on phone with never ending musak...
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Robert Himson
(@HeatStrokeBob) reported
@virginmedia I finally managed to contact someone on the phone and apparently there was planned engineering from the 11/12/2020 to 25/01/2021 but we wasn’t notified. Which lines up to all the problems we’ve had.
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Lucy Cara P
(@lucy_cara_p) reported
@virginmedia could you please tell me why a new customer gets the deal for £79 but existing & loyal customers have to pay £99 for the same thing? It is ridiculous. It is better for us to leave and come back which is a waste of everyone's time.
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Mr Smart Money
(@MrSmartmoney) reported
@virginmedia Dm please - intermittently not working
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John Perry
(@John_Perry_UK) reported
@virginmedia Unfortunately, #VirginMedia neither picked up the phone nor answered a chat session for 4 hours, after which I have up. Email or a letter is the only solution.
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jemima
(@Jemima_jess) reported
@virginmedia Yes I was but the products never got installed, the order was cancelled yet I’m being billed for it. This is the issue, I need a refund and billings cancelled.