Virgin Media Outage Report in Bewdley, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bewdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bewdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bewdley, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Stourbridge, Dudley, Rowley Regis, Brierley Hill, Cradley Heath and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Stourbridge |
TV | |
| Dudley |
TV | |
| Rowley Regis |
TV | |
| Dudley |
Internet | |
| Stourbridge |
Wi-fi | |
| Dudley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bewdley, England
Latest outage, problems and issue reports in Bewdley and nearby locations:
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Suzi🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@virginmedia Absolutely useless Rude employees and no help!
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
Gutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!
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Suzi 🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@Samyg1 @virginmedia We have no internet DY1 issue?
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Aaron
(@B4DS1GN4L) reported
from
Dudley, England
@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.
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Lee Greenhouse
(@Baggielee80) reported
from
Halesowen, England
@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Dave
(@FuryZhil) reported
from
Dudley, England
@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
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Chris Parkes
(@SurfWorks) reported
from
Kidderminster, England
@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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Paul McDonough
(@FleeDoubleE) reported
from
Halesowen, England
@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia 3 days on top of 2 already means a customer lost 😥
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
@virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sM0k3sT4k
(@smokestak) reported
@virginmedia The hub is connected as it’s always been, just today it’s dipped out x3 today. Had to reset/restart manually as diagnostics (your site) said there was no issues. Old superhub was known for this but I’m on 1gbs and new hub has been robust
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James McIntosh
(@j87tosh) reported
@virginmedia So how do I know what the issue was, and that it won’t happen the next time there is a red button game on but that message appears?
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Carrie
(@cosmo33) reported
@virginmedia While I’ve been trying to get help from you, my husband has been on the phone. Most of it holding, for 55 minutes. On top of at least two hours yesterday and two earlier today. He thinks customer services are deliberately trying to get him to hang up. WE WANT A CALL BACK.
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DoubleDstroyer
(@DoubleDstroyer) reported
@virginmedia Yes, told me it's due to the same outage that has been there since February 2021.............a year and a half and your issues still aren't fixed?! I'm glad I have no choice but to be with you guys.
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Jenny Glass
(@Natesmumjen) reported
@virginmedia Download is intermittent but upload is non existent. This is both wired and wifi. When we test connection it says known problem but everywhere else says no issues!
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matt golding
(@SIRGOLDING) reported
@virginmedia This isn’t AT THE MINUTE it’s been like this for years and has never got better I’m afraid. I struggle to see what extra the customer gets from the continued price increases
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S JC
(@JCoppar) reported
@virginmedia Everything is running fine in my area as always but my internet in particular has to go down all the time. Do you guys hate me? I’ve been asking to change my router for a year now and they haven’t done anything so far smh
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georgia cook
(@geecook97) reported
@virginmedia why is your customer services so crap. Been sat waiting for someone to pick up for over an hour. I want to cancel my membership as I refuse to pay the £105 you've charged me instead of the £65 I normally pay for Internet that doesn't work half the time.
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Andy Moffat
(@moffat_andy) reported
How come companies call centres always have “higher then normal demand” but never “lower than adequate resource”. Looking at you @virginmedia
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Elona
(@Elonashatri) reported
@virginmedia I am trying to raise flags so other people know what they should expect from Virgin Media! Disappointing costumer service! I will of course do the formal complaint.