Virgin Media Outage Report in Bewdley, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bewdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bewdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Bewdley, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Rowley Regis, Halesowen, Stourbridge, Dudley, Brierley Hill and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Rowley Regis |
Internet | |
| Halesowen |
Wi-fi | |
| Stourbridge |
Internet | |
| Rowley Regis |
Internet | |
| Dudley |
Internet | |
| Dudley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bewdley, England
Latest outage, problems and issue reports in Bewdley and nearby locations:
-
Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
-
DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
-
DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?
-
Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia my WiFi is running at 3.4 download speed. This is the 3rd time I’ve contacted and done tests and still no fix has been made.
-
Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
-
Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
-
Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
-
Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia Yes this was after I reset. I have been trying a hub reset regularly and it doesn’t help. How do I check the package I am on? Im not sure.
-
Stu Parry
(@Wolvostu) reported
from
Dudley, England
@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
-
Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.
-
Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
-
Jord
(@J8rde) reported
from
Dudley, England
@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
-
Tracey Simkins
(@simkins_tracey) reported
from
Halesowen, England
@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
-
Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@LDTomo @virginmedia **** that they ain’t having more money off me when their speeds should be much better. It’s never been this bad so there’s an issue somewhere.
-
Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
-
Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
-
Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
-
Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@LDTomo @virginmedia 3 times I’ve contacted them now & they’ve done **** all about it. Want £100+ to move a router as well the jokers.
-
Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
-
Andy H
(@AndyTDEJ) reported
from
Dudley, England
I think @virginmedia are attempting to outdo @TUIUK for the worst customer services . I’ve spent 45 mins on hold so far waiting to speak to a human . Doesn’t beat 3 and half hours trying Tui but bless Virgin they’re trying. Just appalling 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Aidan Torbitt
(@AidanTorbitt) reported
@virginmedia Yes the ongoing issue is that a the cable outside the house was cut on Friday & no one has been out to repair it
-
Alessandro Nardella
(@alexnardella) reported
@virginmedia Really disappointed. I've been a customer for 15 years but my bill has recently gone from £44 to £93. Tried negotiating a new contract but was offered less services for an above inflation price increase. Where is the loyalty in that?
-
Rebecca Lewis
(@becklewis2) reported
@virginmedia my phone line, Internet and TV are all down. I've managed to report/log the problems with the tv and Internet. But for some reason I can't report the landline fault. Can you help?
-
Fran Hunter
(@franChunter) reported
@virginmedia No there isn't. You guys did works in the area on Thurs and since then it's been awful. 3 factory resets, talking to bots on phone and online chat and nothing
-
Paul Laver
(@Smug1To) reported
@virginmedia It is down again this morning , CAPTCHA service
-
Nacnan
(@Nacnan1873) reported
@virginmedia Can you plz fix the film XXX on on demand uhd. Doesn’t play just goes on to a surround sound test. Has been like this for nearly a year absolutely shocking.
-
Jayne Devlin 🐾
(@Jdev1962) reported
@virginmedia Yes rebooted daily since 12/8 . Was told on the phone this morning estimate fix 30/8- this is just not acceptable !!
-
Varsha Imber
(@ImberVarsha) reported
@virginmedia Says no issue in our area.
-
TR
(@TMR_Toby) reported
@virginmedia Thanks. I found the chatbot hidden away on one of the upgrade pages and resolved. Hopefully you are upgrading the website and ways to contact you because it is very poor at present.
-
Aidan Torbitt
(@AidanTorbitt) reported
Come out and fix my internet/tv plz @virginmedia it's been 3 days since a fiber cut & still not fixed xx