Virgin Media Outage Report in Bewdley, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bewdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bewdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bewdley, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Brierley Hill, Wednesbury, Dudley, Kingswinford, Kidderminster and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Brierley Hill |
TV | |
| Wednesbury |
Internet | |
| Wednesbury |
Internet | |
| Dudley |
Phone | |
| Kingswinford |
Phone | |
| Dudley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bewdley, England
Latest outage, problems and issue reports in Bewdley and nearby locations:
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Tracey Simkins
(@simkins_tracey) reported
from
Halesowen, England
@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia my WiFi is running at 3.4 download speed. This is the 3rd time I’ve contacted and done tests and still no fix has been made.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡
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Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
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Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
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Jord
(@J8rde) reported
from
Dudley, England
@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?
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Stu Parry
(@Wolvostu) reported
from
Dudley, England
@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
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Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.
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Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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Andy H
(@AndyTDEJ) reported
from
Dudley, England
I think @virginmedia are attempting to outdo @TUIUK for the worst customer services . I’ve spent 45 mins on hold so far waiting to speak to a human . Doesn’t beat 3 and half hours trying Tui but bless Virgin they’re trying. Just appalling 👍
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Beasley
(@N12NJA) reported
@RiotSupport @LeagueOfLegends Still an issue here in EUW - Virgin Media Broadband
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Sophie Yates
(@sophie_yxx) reported
@virginmedia you have contacted me to say I am out of contract and have put my prices up but I cannot get hold of you to discuss a new contract. Service has not been great over the last few months either. How do I contact you if all you say is ‘sorry we are busy’ and cut me off?
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JessShirleyxx
(@JessShirleyxx) reported
@virginmedia You keep hanging up on me? My Internet has gone down yet again and I can't seem to talk to anyone. My contract is up in june and I'm seriously considering leaving.
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Darran O Neill
(@DarranONeill) reported
@virginmedia any DNS issues in the Dublin 3 area. Can’t get a connection. Base LED constantly flashing.
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Leigh Whitehouse
(@leigh73194) reported
@virginmedia Hi, things are ok at the moment thanks, but as others added to my earlier message, the service has been dropping out for long stretches every day for the past four, so I am not holding my breath that all stays well. Is it the same recurring problem?
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Karen Gannon
(@kazzab1966) reported
@virginmedia No status problems...just poor service and now you're threatening to suspend my services as your system hasn't picked up a part payment I made...disgusting customer service
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Suzanne Atkin
(@suzanneatkin1) reported
@virginmedia how can I stop ‘Virgin Media Technical Support’ overseas call centre calling me please? 8 calls now in 3 days and I’m not even a customer. Told the last caller this and he shouted and hung up on me!
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Gail murphy
(@derekmurphy41) reported
@virginmedia I want to cancel a sky sports/cinema package and after spending ages online it seems this can only be done over phone however your phone lines aren’t being answered!! Please can you advise as don’t want an unwanted bill!
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Felli
(@AskFelli) reported
@virginmedia I'm not expecting troubleshooting, this is not an issue that can be troubleshooted on my end. I want you to escalate for a global fix. The error message is related to the game and says it fails to connect, nothing loads after the client launches and only when the VPN isn't on.
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Ajaz
(@_ajaz_a) reported
@virginmedia Area manager was due to call me 8 Jan. Still no call. How long should you wait for VM to call you. Is 11 days an acceptable time frame. Also logged complaint on 8 Jan. Still no response from VM. Is this how VM operates @richardbranson