Virgin Media

Virgin Media Outage Report in Bewdley, Worcestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bewdley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bewdley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bewdley, Worcestershire, England 05/11/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bewdley, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Dudley, Kidderminster, Kingswinford, Brierley Hill, Stourbridge, Halesowen and Worcester.

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City Problem Type Report Time
United KingdomDudley TV
United KingdomKidderminster Wi-fi
United KingdomDudley Internet
United KingdomKidderminster Wi-fi
United KingdomDudley Wi-fi
United KingdomDudley Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Bewdley, England

Latest outage, problems and issue reports in Bewdley and nearby locations:

  • leeharris85 lee harris (@leeharris85) reported from Dudley, England

    @virginmedia customer service as good as ever told I’m being put through to another team.... then cut off

  • AndyTDEJ Andy H (@AndyTDEJ) reported from Dudley, England

    I think @virginmedia are attempting to outdo @TUIUK for the worst customer services . I’ve spent 45 mins on hold so far waiting to speak to a human . Doesn’t beat 3 and half hours trying Tui but bless Virgin they’re trying. Just appalling 👍

  • leeharris85 lee harris (@leeharris85) reported from Dudley, England

    @virginmedia I’ve tried calling got through being on hold for 30 minutes waiting to speak to a manager as I’ve been told I need to pay for something others have free and been cut out again!!!

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia Yes this was after I reset. I have been trying a hub reset regularly and it doesn’t help. How do I check the package I am on? Im not sure.

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @LDTomo @virginmedia 3 times I’ve contacted them now & they’ve done **** all about it. Want £100+ to move a router as well the jokers.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • DorisLee1966 Judy Lee (@DorisLee1966) reported from Dudley, England

    @theMrsH89 @virginmedia l upgraded my internet with Virgin and it’s dreadful. The process still isn’t sorted out lm being charged incorrectly and it won’t be put right until complaints sort it out. I’m still waiting for complaints the service for broadband and the customer is poor and very stressful

  • FuryZhil Dave (@FuryZhil) reported from Dudley, England

    @virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?

  • lestatsmum rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England

    @virginmedia do you have a number or email so I cancel mobile insurance?

  • Suzanne_WW Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @Samyg1 @virginmedia We have no internet DY1 issue?

  • Dom_Priest94 DOM PRIEST (@Dom_Priest94) reported from Dudley, England

    @virginmedia chronic customer service !

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.

  • B4DS1GN4L Aaron (@B4DS1GN4L) reported from Dudley, England

    @virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @LDTomo @virginmedia **** that they ain’t having more money off me when their speeds should be much better. It’s never been this bad so there’s an issue somewhere.

  • CraigBrownGolf Craig Brown (@CraigBrownGolf) reported from Dudley, England

    @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

  • DorisLee1966 Judy Lee (@DorisLee1966) reported from Dudley, England

    @virginmedia I’ve called and called l’ve used the chat line numerous times. A agent opened a complaint in early feb l received a letter saying all sorted when it wasn’t there are 2 complaints outstanding and my accounts are still wrong.

  • Baggielee80 Lee Greenhouse (@Baggielee80) reported from Halesowen, England

    @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia my WiFi is running at 3.4 download speed. This is the 3rd time I’ve contacted and done tests and still no fix has been made.

  • DorisLee1966 Judy Lee (@DorisLee1966) reported from Dudley, England

    @virginmedia The first agent was so rude the second very helpful said she hoped she had sorted the dates of my contract and the bill. But as yet the bill for March hasn’t changed l have no idea what is happening with the complaints. I’m so worn down by it all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AjayV_ Ajay Vyas (@AjayV_) reported

    @virginmedia We are facing issues at cr7 8 Croydon London. No internet. What's the status please?

  • ericdegyaw Eric Degyaw (@ericdegyaw) reported

    @virginmedia My Internet is still not working. Very frustrating... trying to complete work and no success.. had to come out to the front to tweet.

  • Sofi_Jane 𝕾𝖔𝖋𝖎𝖏𝖆𝖓𝖊 (@Sofi_Jane) reported

    @virginmedia Obviously not worked as it’s down again….

  • penkal1992 Lauren Penkal 🖤🤍 (@penkal1992) reported

    @virginmedia Nope not working again what a joke

  • svlfortz Jack (@svlfortz) reported

    Sort your ****** internet out worst broadband out there @virginmedia

  • Footballer_UK_ Stewart Smolarek (@Footballer_UK_) reported

    @virginmedia Still no service in the PA5 area!

  • Phelpsy1973 Phelpsy73 (@Phelpsy1973) reported

    @virginmedia can someone tell me if services are back up in the CV11 area …. It’s been down all day and I still can’t get online ?????

  • OwenSla56354846 Owen Slater (@OwenSla56354846) reported

    @virginmedia No you haven’t fixed things - it’s down AGAIN !

  • InTheLittleWood Martyn Littlewood (@InTheLittleWood) reported

    @virginmedia hello, I'm a leased line customer and my connection is down with nobody answering the phones I need to be working, please reply asap with assistance

  • maisy_minx Maisy Minx (@maisy_minx) reported

    Okay @virginmedia can we sort out these bloody internet issues now please? If it’s not sorted soon I’m going to have to actually speak to my partner or something outrageous like that. Perhaps a board game. The terror. #firstworldproblems