Virgin Media Outage Report in Bewdley, Worcestershire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bewdley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bewdley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bewdley, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley
|
Internet | 5 days ago |
|
Dudley
|
Internet | 13 days ago |
|
Dudley
|
Internet | 22 days ago |
|
Rowley Regis
|
Internet | 1 month ago |
|
Halesowen
|
Wi-fi | 1 month ago |
|
Stourbridge
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bewdley, England
Latest outage, problems and issue reports in Bewdley and nearby locations:
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Georgia (@georgiarec28) reported from Dudley, England@virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!
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Ian Dodd (@VINCIFMIanD) reported from Bromsgrove, England@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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. JAY! (@JamieEveriss) reported from Dudley, England@virginmedia can you please advise how I’m able to log a complaint?
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J. Paul Murdock (@jpaulmurdock) reported from Dudley, England@virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final
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Liam (@jonesl90) reported from Halesowen, England@virginmedia hi, our v6 box keeps freezing/rebooting and having issues with recordings where they freeze and have to turn it off and restart it before it works again. Hard reset done tonight we couldn’t even turn box off using remote. Can you help please?
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Matt Dudley (@matttdudley) reported from Dudley, England@vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid
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SUSAN (@Susiec64) reported from Halesowen, England@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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Ian Aspley (@idaspley) reported from Halesowen, England@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
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Fubz (@Fubz21) reported from Dudley, EnglandYou literally can't make this up. Working from home today and @virginmedia goes down again. Jinxed, every time I have important work to do from home the net drops. I would phone customer service but I know from past enquires they are completely useless.
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Fubz (@Fubz21) reported from Dudley, England5th time today @virginmedia has gone down, got zero work done and no response from customer services. Last straw for me this, as if I'm not under enough stress from work as it is!
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Abbie Walters (@abbiewx_xo) reported from Kidderminster, England@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
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. JAY! (@JamieEveriss) reported from Dudley, England@virginmedia can someone please advise me how I can make a complaint regarding a refund you owe me?
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MH (@Mijan93243645) reported from Kidderminster, England@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Keats (@GameAndClay) reported from Dudley, England@virginmedia Thanks Virgin, it’s been emotional to say the least, I think Vouchers are a good way to say sorry @virginmedia as a new customer it says you value the trust i can put in to our future relationship. Thoughts?
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Matt Dudley (@matttdudley) reported from Dudley, England@virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?
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Bönes Esq. (@bonesjones) reported from Dudley, England@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Fubz (@Fubz21) reported from Dudley, England@Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.
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Call Me Jim (@CallMeJim3) reported from Dudley, England@virginmedia what is wrong with your system. Three times today we have lost service. Is your infrastructure antiquated or your engineers usless.
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Ian Aspley (@idaspley) reported from Halesowen, England@virginmedia taking a long time to answer got an issue that needs to be resolved over the phone
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MH (@Mijan93243645) reported from Kidderminster, England@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jakey Wakey (@Jakey_Wakie) reported@virginmedia Hi applied for intelligent WiFi and WiFi pods. I am on ultimate Oomph package, advised online that I am not eligible. Is this correct? My WiFi around the home is awful
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George (@georgethelliar) reported@virginmedia why is it so hard to contact someone from your team?!? phone number doesn't work and can't get on the web chat on the website!!
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brenda seddon (@brendaseddon) reported@virginmedia someone please resolve this issue 2 weeks without a home phone 65 year old husband land line is our life line cannot ring you because the land line is not working !!!!!!!! 17 years as a customer
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Jackie Lewis (@JackieL50390659) reported@virginmedia No issues in my area. I was a Virgin Mobile customer before, but left due to poor signal strength and calls cutting off. Now 4 years later it is exactly the same. I was with EE and there were no signal issues. I regret leaving EE. I believe it is poor signal with Virgin
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Lizzie Jenner (she/her) 🏳️🌈 (@EJennerSLT) reported@MeadsLiam @virginmedia Do you get the impression that something major is going on at #virginmedia? I've had a similar experience. Promised multiple times that I'd get a call back and they never did. We're stuck with a fitted cable but no hub so no Internet. Engineer quoted #importation issues.
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Babs 🐝 (@mcfcbabs) reported@rosiepresc1 It sort of depends on location. You’ll be best using the comparison sites which’ll give you a rough idea of speeds. Basically anyone other than Virgin Media/Hyperoptic will run on BT’s copper network.. so all the other providers rent off BT’s lines. Hope that makes sense
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HarrisonUSW (@UswHarrison) reported@virginmedia the internet went down around 12am last night and hasnt come back on, tried all the resets and factory reset like suggested and still nothing, connected without internet is what keeps showing up, looked on outage and many cases of this around currently but no fix yet
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JimJaam (@JimJaamPlays) reported@virginmedia Can you advise how I can go about talking to someone to explain my issue? As I’ve said, I can only get through to an automated message, regardless of what I put in.
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Kieran Smith (@Kieran_smith9) reported@virginmedia hi, can you tell me why the WiFi speed is so bad! I’m having to use my phone data because the WiFi is shocking, I’ve now only got 2gb left! Please get in contact with me!
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Ashley Sheridan (@AshleyJSheridan) reported@virginmedia I've already tried to contact you via the online messaging system on your website (no reply in almost an hour), and left a further complaint via the form on your website. As a human being, don't you think that that summary is pretty crap?