Virgin Media outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Redditch, Tipton, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
Birmingham	Wi-fi	6 hours ago
Birmingham	Wi-fi	9 hours ago
Birmingham	Total Blackout	9 hours ago
Wolverhampton	E-mail	21 hours ago
Walsall	Internet	1 day ago
Birmingham	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Simon Neale (@nealesj) reported 10 seconds ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Stu Jones (@StuJonesMusic) reported 4 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Brian Cape (@BrianMCape) reported 9 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Brian Cape (@BrianMCape) reported 10 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Trickie Dickie (@NickHickey84) reported 11 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Pretentious Opinions (@OpiniatedOne1) reported 11 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Beard Punk (@BeardPunk) reported 19 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  jen (@jenkin99) reported 20 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Chris Psaras (@chrispsaras) reported 22 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Troy (@tr0y1291) reported 26 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Dani Grim (@RefinedSavage) reported 31 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Shelly (@shelleex5) reported 35 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Gordé 🦩 (@ReissOmari) reported 42 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Stephen Bennett (@Stephen12857059) reported 43 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  TheBosz (@kolapoagunbiade) reported 44 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 46 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Simon Neale (@nealesj) reported 48 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 49 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 54 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Satish Danny Paul (@________Danny) reported 55 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BoomPlatang💀 (@TAFKAB2) reported 3 minutes ago

  @DuggyStand @virginmedia @SkySports It doesnt work no matter what internet provider you have mate. Sky's servers are dogshit on purpose.

• 
  Jonathan Miles (@warleybaggie) reported 5 minutes ago

  @Lbriggs88 @virginmedia I had to watch small screen on my laptop. Prioritise this and get it sorted ASAP @virginmedia Really poor for the start of a season.

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 6 minutes ago

  Yet again it’s not working! Sort it out @virginmedia #SkySportsPlus

• 
  John Moore (@JohnMoo99882213) reported 6 minutes ago

  @bmstewart2004 This is exactly why I cancelled my Virgin Media subscription and moved to BT over 5 years ago. My bill went down from over £100 a month to £42 a month. When my contract is up for renewal I make contact and negotiate a deal. I am now paying £39 a month for broadband & TV package.

• 
  Jan Army Brat 🇬🇧 🦖 🎗️ (@BratArmy) reported 7 minutes ago

  @IainSankey @virginmedia We’ve been with virgin for about the same time, abysmal service, they don’t seem to care at all, our internet drops out constantly, it drives me insane.

• 
  JS (@shezzey) reported 8 minutes ago

  @bmstewart2004 The modern equivalent of **** Turpin,I've successfully switched to Virgin Media after 20 yrs with Sky who demonstrated less than zero customer retention acumen F*ck em.

• 
  Virgin Media News (@VirginMediaNews) reported 10 minutes ago

  An Irish MEP is calling for a Europe-wide response to the growing crisis in farming caused by this summer’s extreme weather. Billy Kelleher says Ireland is not the only country suffering, with crop yields down massively across the continent. Here at home, the Agriculture Minister is expected to meet farming representatives this week as concerns rise over winter fodder stocks. 📺 More on Virgin Media PLAY

• 
  Gothguy (@GothGuyGamer) reported 11 minutes ago

  @saltyy_savage @virginmedia i love virgin, but unfortunately when they go wrong, their customer service sucks ***

• 
  David Lewis (@DG_Lewis) reported 12 minutes ago

  @virginmedia - resorting to contacting you here as other channels have failed to help me get a connection to your services even though neighbours have it. Please reply in direct message - thank you

• 
  FNATIC Saltyy (@saltyy_savage) reported 13 minutes ago

  @GothGuyGamer @virginmedia Customer service is terrible