Virgin Media outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Walsall, Oldbury, Wolverhampton, Brierley Hill, Redditch, Dudley, Kidderminster, Halesowen, West Bromwich, Streetly, Smethwick, Wednesbury, and Bilston.

City	Problem Type	Report Time
Birmingham	E-mail	2 hours ago
Stourbridge	Internet	2 hours ago
Birmingham	Total Blackout	3 hours ago
Birmingham	Internet	8 hours ago
Birmingham	Internet	23 hours ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 1 minute ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Shelly (@shelleex5) reported 2 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Ronnie Harris (@redron1975) reported 3 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Steve Lees (@measlewolf) reported 4 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  jordy (@jordyanslow1) reported 10 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Gordé 🦩 (@ReissOmari) reported 13 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Gordé 🦩 (@ReissOmari) reported 18 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Simon Neale (@nealesj) reported 22 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Kiel (@k1El_w) reported 23 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Brian Cape (@BrianMCape) reported 31 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Brian Cape (@BrianMCape) reported 32 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Stephen Bennett (@Stephen12857059) reported 36 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Andraay Leung (@Andraay) reported 48 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  duggystone radio (@duggystoneradio) reported 48 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Susan Johnson (@SusieWJr) reported 50 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 52 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  le Phantom Plume (@lePhantomPlume) reported 56 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 59 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 60 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 60 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 30 seconds ago

  @virginmedia hi virgin now a other problem since my Internet went down when I reported it the advisor said they should put 15 pound credit on my bill hasn't happen as it was down for that long.

• 
  Adam Kieran Fellows (@fellowska) reported 3 minutes ago

  @virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service

• 
  Samina Masood (@Samina_masood3) reported 3 minutes ago

  @virginmedia Thanks for responding but there is no sense of urgency in that message ‘respond as soon as possible’ & ‘resolve issue as quick as possible’; have you read the T&Cs & your legal obligations?

• 
  globalfireforum (@globalfireforum) reported 4 minutes ago

  @obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet

• 
  Cheryl Chau (@CherylChau1029) reported 4 minutes ago

  @VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService

• 
  hedge (@hedge99) reported 8 minutes ago

  @virginmedia a need help with my house move

• 
  Stephen Old German - English Translator (@old_stephen) reported 18 minutes ago

  @virginmedia laptop asking me if I have a passcode on another device. What am I supposed to do? Open some proper shops where I can get help.

• 
  av47ar (@av47ar) reported 20 minutes ago

  @kelly_twidale @virginmedia When we changed to 360 the V6 could no longer watch recorded programs if you didn't have an internet connection or theres a problem with a service.

• 
  Chris Hobbs (@obbsie) reported 20 minutes ago

  @AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.

• 
  Alex Bellew (@Donaldman34) reported 26 minutes ago

  @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this