Virgin Media Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stourbridge come from postal codes DY8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Redditch, Smethwick, Brierley Hill, West Bromwich, Wolverhampton, Stourbridge, Oldbury, Wednesbury, Ryton and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
||
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
-
morble
(@sophiemorbey) reported
from
Birmingham, England
Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.
-
Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Someone actually looking into my account, the issues I've had and money back would be nice
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Truthisaperspe1 @virginmedia I do inform them of the issues.
-
Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
-
Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡
-
Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
-
David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia No, it’s terrible
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use
-
Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
@virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!
-
SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
-
Dan Bull 🍐
(@itsDanBull) reported
from
Birmingham, England
@MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
-
Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
-
David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞
-
Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
AP symington
(@ApSymington) reported
@btsportufc any chance you or @virginmedia can at least tell all us paying customers what’s wrong with the box office channel on virgin and will it be sorted by main card? You know In between trying to get ppl to still buy it the now when it’s not working!!
-
Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
-
Josh England
(@joshengl) reported
@virginhelp @virginmedia They have 45 minutes to get it sorted otherwise I’m going back to sky, had nothing but problems with virgin and I’ve only been a customer for 4 weeks! Shocking !!
-
Liam Feeney
(@liamfeeney6) reported
@virginmedia happenin wae this ufc paid £20 n ur saying there’s a signal problem ya ******* mungs
-
Paul Blake
(@PaulBlake86) reported
@ExposingShadows @virginmedia Glad it's not just me, hope they sort it out by 3am!, even there app is down so can't even go on chat! Come on @virginmedia sort it out!
-
Tom Whittaker
(@TomWhitt91) reported
@DJTORuk @virginmedia Same problem, there app isn't working either and neither is there server status page, they are a proper joke lately, really thinking about leaving them tbh
-
TheMustacheMan87
(@MustacheMan_87) reported
@andreahayes121 @virginmedia @VirginMediaCC Oh really? Wtf? Well this is ****.
-
Todd Wilson
(@Abertawe_Todd) reported
@virginmedia hi I'm having problems viewing the ppv channel for UFC 257. I've paid for it but all I'm getting is a blank screen. Please can you help?
-
Chrissy Dallat
(@chrissydallat) reported
@rob57221712 @virginmedia Same bro! I'll be furious if it doesn't work
-
Alex G
(@AlexG97788420) reported
@RoyaleScobbie @virginmedia Same here....i assume we won't be getting refunds either, absolute garbage