Virgin Media Outage Report in Stourbridge, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Oldbury, Brierley Hill, Wednesbury, Walsall, Willenhall, Dudley, Kingswinford, Redditch, Smethwick, Kidderminster and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@fesshole Imagine having virgin media - those poor kids
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hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
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Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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derek(🕖❤️🔥samurai🇨🇳)
(@Dereklad) reported
from
Birmingham, England
Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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🏴Simon Evans🏌️♂️
(@simonevans1973) reported
from
Birmingham, England
@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
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Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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𝚋𝚎𝚝𝚑
(@beffycuk) reported
from
Dudley, England
@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Cooper
(@mrkevincooper) reported
@virginmedia You didn't read my post that it was down again on certain channels as of 14:20 3rd Dec 2021 did you ?
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Fest
(@unclefesties) reported
@virginmedia Your service is unacceptable. All you do is sell, sell, sell, up prices and provide a dreadful service. I would like your complaints department email address.
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Rups
(@RupsC73) reported
@Billytheyid70 @virginmedia Change as soon as you can. They are terrible mate!
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Saffacat
(@saffacat) reported
@virginmedia @virginmedia no it is not working in TW1 postcode and according to your website will only be back up and running on 4 December. How do I get a fee reduction for no service for at least 3 days.
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Pavan Ruprai
(@PavKR) reported
@virginmedia so disappointed about the lies your customer services keep taking about our installation! We signed up a month ago and still no internet
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Leeroy Brown
(@LeeroyBrown01) reported
@virginmedia I don’t have virgin tv. It’s the WiFi reliability that’s my issue.
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Samuel Langley
(@Samuel_Dynamic) reported
Hi @virginmedia is there currently an outage in regards to WiFi/Internet at the moment?
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Saffacat
(@saffacat) reported
@virginmedia The tv service in TW1 is still broke even the website confirms this and states it will be corrected tomorrow. Maybe check before making statements that’s it’s running. I will be making a formal complaint but @Ofcom this is the service @virginmedia customers are receiving.
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Jagga Jatt
(@Jat78748928) reported
@virginmedia so .. intermittently as per usual service right?
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B700
(@RichBerba) reported
@virginmedia is there anyway for you to call me? I don’t have time to sit on hold... you guys really enjoying my money and not providing the service I expect.