Virgin Media

Virgin Media Outage Report in Stourbridge, Dudley, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Stourbridge come from postal codes DY9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stourbridge, Dudley, England 11/10/2025 10:15

November 10: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (36%)

    TV (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Smethwick, West Bromwich, Dudley, Oldbury, Walsall, Kidderminster, Wolverhampton, Brierley Hill, Stourbridge and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • WulfrunianChris Chris Burden (@WulfrunianChris) reported from Wednesfield, England

    My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.

  • FuryZhil Dave (@FuryZhil) reported from Dudley, England

    @virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?

  • whatsyourtwitta AM. (@whatsyourtwitta) reported from Birmingham, England

    Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from West Bromwich, England

    Virgin media has been down since this morning what a joke

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated

  • Suzanne_WW Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @Samyg1 @virginmedia We have no internet DY1 issue?

  • s_badruddin Sana Parkar (@s_badruddin) reported from Birmingham, England

    @virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Birmingham, England

    @virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • BickleySteve Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • anna_newbold AnnaBluez 🌧 (@anna_newbold) reported from Birmingham, England

    @virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia

  • B4DS1GN4L Aaron (@B4DS1GN4L) reported from Dudley, England

    @virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Wolverhampton, England

    @virginmedia @matty_gilbert94 Can’t check service status page - that is down too

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    ******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tweetbydinesh Dinesh (@tweetbydinesh) reported

    @James_1579 @virginmedia From HA9 facing the same issue

  • ketu123 Ketan Parikh (@ketu123) reported

    @virginmedia I would if your service status page worked…

  • colinjlewis78 Colin J Lewis 🇺🇦 (@colinjlewis78) reported

    @virginmedia Yes and it says there are no problems. And instead of your technical department looking into it they'd rather hang up and not ring back

  • dip2ooo Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • nickybaena Nicolasa Baena (@nickybaena) reported

    @virginmedia @KlymkoNataliya My broadband is not working. There are no issues in the area and no one is answering on the phone or live chat.

  • madeira303 Peter Sousa e Silva (@madeira303) reported

    @virginmedia why is your app soo shocking? Always an issue signing in. Can't access change password. From day 1 with the account your app has been ****. Please sort it out

  • ChaChaUk Mr Chahal (@ChaChaUk) reported

    @virginmedia any problems in b62 Halesowen, none of my services are working?

  • BethUnderscore Beth (@BethUnderscore) reported

    Sad to see @virginmedia throw their staff to the wolves like this. Seems a lot of them are working from home so they’re treating each complaint as an individual problem, but no. Their network has shat the bed and somebody who has access to the wider feedback needs to jump in now.

  • Hassanaj18 Hassan J (@Hassanaj18) reported

    @virginmedia no internet, broadband down since a few hours ago now N14 area. Is the issue being fixed?

  • AssaniRaj Raj A (@AssaniRaj) reported

    @Huwage @virginmedia Yea I don't have any broadband service checker is down as well. In ha5.. Harrow