Virgin Media

Virgin Media Outage Report in Bradmore, Wolverhampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bradmore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bradmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bradmore, Wolverhampton, England 12/13/2024 20:55

December 13: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bradmore, Wolverhampton, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Rowley Regis, Wolverhampton, Oldbury, Dudley, Walsall, Stourbridge, Brierley Hill, Smethwick, Halesowen and Cradley Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bradmore, England

Latest outage, problems and issue reports in Bradmore and nearby locations:

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

  • Nikkyt_23 Nicole Talbott (@Nikkyt_23) reported from Birmingham, England

    @_adam_cohen_ @virginmedia Adam. Story of my life complaining to VM! I’ve had 7 engineers to fix the same problem and then today some little **** called Melissa told me she has already been on the phone for 30 minutes with and put the phone down!

  • simplepics66 Simple pics 📷 🇬🇧 (@simplepics66) reported from West Bromwich, England

    @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

  • PM_PaulMartin Paul Martin (@PM_PaulMartin) reported from Birmingham, England

    @virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?

  • hartlepoolhelen Helen (@hartlepoolhelen) reported from Walsall Wood, England

    @virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem

  • Lofty633 Lofty (@Lofty633) reported from West Bromwich, England

    @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

  • Baggielee80 Lee Greenhouse (@Baggielee80) reported from Halesowen, England

    @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Are you real? I work I have to hold down a job

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

  • Arty_Mikey Arty Mikey Illustration (@Arty_Mikey) reported from Birmingham, England

    @virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July

  • Dannuccino Dan (@Dannuccino) reported from West Bromwich, England

    I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime

  • Sweetkatexx Kathleen Devlin (@Sweetkatexx) reported from Birmingham, England

    Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • s4bo60 samantha bryson (@s4bo60) reported

    @TheFamousDevlin @virginmedia I thought I was bad waiting since November! What a joke virgin media are !

  • ponks1 hlord08 (@ponks1) reported

    @virginmedia Yes it shows as service fully up and running but I can not access my email .

  • mrsjemmarowley Mrsjemmarowley@gmail.com (@mrsjemmarowley) reported

    @virginmedia To escalate an issue that the staff member could not resolve

  • karenmenzies16 karen menzies (@karenmenzies16) reported

    @virginmedia @pipehitterz Called in today intermittent phone issue. Told to swap house phone and it will be fine. Had already done that! Elderly parents who need to be able to call me at any time. Shocking customer services

  • blackheathma Amanda Birrell (@blackheathma) reported from London, England

    @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

  • AlistairMcF AlistairMcF (@AlistairMcF) reported

    @virginmedia Absolutely useless customer service!!!!!! On the phone for 35mins and got nowhere, then transferred to my 3rd department which then cut me off!!! As a 1st time customer…..I think I’ll just cancel my contract and go with a more reliable competitor. #useless

  • MacReadys_Beard Lord Lorry and the February Hush (@MacReadys_Beard) reported

    Hi @virginmedia I'd like to make a complaint about a sales representative and ask for a phone call to be pulled please.

  • deborahhunter24 deborah hunter (@deborahhunter24) reported

    @virginmedia I understand there’s no point an engineer coming to my house but 2 people told me that it was booked, why say it if it wasn’t true? So many people with random untruths, I can’t understand why make stuff up? Outage line automated, says there is a problem, no details of a solution

  • stephenjoys Stephen Kilbride 💗💜💙 (@stephenjoys) reported

    @virginmedia I don't think the issue is with the router (neither did your own technician who came to my home) but I understand you might not have any other advice to offer in your position. We will pin reset again and wait for the problem to happen again and then report it again, I guess...

  • TFourhead TheFourhead (@TFourhead) reported

    @kemp_katie9 @virginmedia Yep it's utterly shocking how bad the customer service is, never known anything so poor or with no understanding in my life.