Virgin Media

Virgin Media Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B2, B19, B18, B12, B5, B23, B4 and B1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Birmingham, England 07/22/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Birmingham, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, West Bromwich, Dudley, Solihull, Brierley Hill, Stourbridge, Oldbury, Tamworth, Smethwick, Sutton Coldfield, Cradley Heath, Redditch and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomWalsall Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • SusieWJr Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

  • SusieWJr Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

  • jot_shoker Jot Shoker (@jot_shoker) reported from West Bromwich, England

    I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

  • laticwolf Alex (@laticwolf) reported from Bradmore, England

    @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

  • ethnicalien G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England

    @virginmedia Not at the moment no but it's a common issue👀

  • iaacctvuk IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • philq001 Phil Queenan (@philq001) reported from Birmingham, England

    @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

  • scbadham Scott badham (@scbadham) reported from West Bromwich, England

    @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

  • AshleyDay1971 Ashley Day (@AshleyDay1971) reported from Woodside, England

    @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

  • Momrocks50 Yvonne 💙 (@Momrocks50) reported from Birmingham, England

    Excuse me we pay enough for a "cough" service where is it? #virginmedia

  • MartinWilko Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

  • MartinWilko Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

  • Andraay Andraay Leung (@Andraay) reported from Birmingham, England

    @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

  • NickHickey84 Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Sheldon, England

    @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

  • HuntColin58 Colin Hunt (@HuntColin58) reported from Birmingham, England

    @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

  • BeardPunk Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • moore_fpl Moore FPL (@moore_fpl) reported

    @virginmedia I'm getting an error trying to link a Virgin Media account to my Virgin Media O2 ID. Is there a contact email or live chat that I can go to to resolve the issue please?

  • KarmelietChris Chris Stevens (@KarmelietChris) reported

    @virginmedia Absolutely disgusting service from Virgin Media. All we want to do is log into our account, but password not working. How to reset it, we dont know and they dont know. Shower of shi...

  • sujitchandran sujitchandran🇮🇳 (@sujitchandran) reported

    @virginmedia pathetic services. Not able to connect virgin media owned app My Virgin media app and Connect. Complained registered and 5 days to fix issue. 🙄

  • GcCrypto2 Gc Crypto (@GcCrypto2) reported

    @virginmedia Omg, 15 mins on the phone and still cant get through to a real person, dont matter what u press or option u choose, just going round in circles, an absolute joke, Avoid Virgin media, they cant even sort simple issue of answering thier phone. What a joke

  • GcCrypto2 Gc Crypto (@GcCrypto2) reported

    @virginmedia @HISTORYUK Omg, 15 mins on the phone and still cant get through to a real person, dont matter what u press or option u choose, just going round in circles, an absolute joke, Avoid Virgin media, they cant even sort simple issue of answering thier phone.

  • jmilprint Jazza (@jmilprint) reported

    @kajwashere @virginmedia You will have a virgin media email address and another email either Gmail or outlook in my case. The problem I have is it's not virgin media anymore it's virginmedia02 now.

  • Brookedavis1984 Victoria Massey ❤️ (@Brookedavis1984) reported

    @virginmedia Don’t need any help thank you, last time we had to take it to the press office and executive team to get it resolved due to wrong information being told to us by social media team

  • Uk84London LondonUK (@Uk84London) reported

    @virginmedia No Tv and no internet full outage in Ealing area! Error code CS2004 - this is happening way too often with Virgin Media for a modern provider #VirginMedia

  • Bobcat1939 Alistair D Johnson (@Bobcat1939) reported

    @virginmedia I've got the text and im trying to sign in to my virgin media account but it won't allow me to link my account to my id

  • Ballistix99 Wickins (@Ballistix99) reported

    @GaryCoxUK @virginmedia @VodafoneUK Excellent customer service