Virgin Media outages and service status in Birmingham, England

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birmingham, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Bilston, Dudley, Wednesbury, West Bromwich, Sutton Coldfield, Rowley Regis, Walsall, Brierley Hill, Oldbury, Wolverhampton, Solihull, Smethwick, Tamworth, and Tipton.

City	Problem Type	Report Time
Birmingham	Wi-fi	38 minutes ago
Birmingham	Internet	6 hours ago
Bilston	Internet	6 hours ago
Birmingham	Internet	1 day ago
Birmingham	TV	1 day ago
Birmingham	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 1 minute ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Trickie Dickie (@NickHickey84) reported 7 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  freckles n dimples (@xsasix) reported 9 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Andrew Markou (@Andyfoodie) reported 12 minutes ago from Tamworth District, England

  Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?

• 
  Stephen Bennett (@Stephen12857059) reported 20 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 21 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 34 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Garry (@paragaz) reported 37 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Brian Cape (@BrianMCape) reported 39 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Andraay Leung (@Andraay) reported 39 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Satish Danny Paul (@________Danny) reported 45 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Stuart Henley (@HenleyStatic) reported 47 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Susan Johnson (@SusieWJr) reported 47 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  iamscorchy (@iamscorchy) reported 48 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Brian Cape (@BrianMCape) reported 48 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  James (@JMEden_97) reported 48 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Gordé 🦩 (@ReissOmari) reported 51 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Dani Grim (@RefinedSavage) reported 59 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Autistic Pumpkin (@Miss_Pumpkin666) reported 8 minutes ago

  @virginmedia my wifi is incredibly slow. I tried to do a test via your app, but it couldn’t load the page to perform the test, so now im just stuck. Can’t play Ps5 because the internet is too slow to stream games, can’t even watch reels on facebook as it’s buffering every 5 secs

• 
  Alan Henness (@zeno001) reported 8 minutes ago

  @O2 I did that yesterday but got bogged down in setting up a virginmedia/o2 account rabbit hole. It was a nightmare. There are no new notifications there.

• 
  Novagrudge (@NovaGrudge) reported 9 minutes ago

  @virginmedia wow your service sucks every weekend the internet cuts out when i need it for work why do we pay so much for such poor service might have to look at moving to a new provider

• 
  Ali Langton ex DerbyDYO (@alilangton) reported 9 minutes ago

  @virginmedia Has anyone else had their Virgin Media account locked for over two months and despite multiple phone calls and false promises nothing happens ? Should I just leave virgin ? Very poor customer service

• 
  Tom O 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔴⚪️ (@MillersTomO) reported 10 minutes ago

  @virginmedia hi. Is there an internet outage in Scotland? It's gone awfully quiet. #worldcup #england #mexico

• 
  Frazzz (@FrazzzYT) reported 11 minutes ago

  Internet is down for days in my area. Where do you claim compensation again? Cause the button for that is conveniently missing @virginmedia

• 
  Come On You Wands (@craywanderers) reported 12 minutes ago

  @MoMohler We've got a mirror above our fireplace. Terrible reception on it for FreeSat and Virgin Media.

• 
  Jon Ashman (@JonAshman2) reported 12 minutes ago

  @virginmedia I’m paying £176.00 per month for your services so quite frankly an apology isn’t good enough I’ll contact yourselves later regarding my contract the service you now offer is woeful

• 
  Andy (@andy_treadwell) reported 13 minutes ago

  @youfibre Your updated privacy terms catches the eye: "When we may share information with trusted service providers and partners;" If I start getting spam from youfibre 'partners' = bye bye & that is on top of virgin media buying you (many of us are refugees from virginmedia)

• 
  hockeymum#5 (@Hockeymum5) reported 14 minutes ago

  So @virginmedia send me a new hub router coz my old one needed a "boost" and it's worse! Can't even mirror my phone to TV to play a short video for buffering, jumping, stopping which I NEVER had an issue doing with my old router! Pointless "upgrade", want my old router back!