Virgin Media Outage Report in Birmingham, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Birmingham come from postal codes B2, B12, B5, B19, B18, B4, B1 and B23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Solihull, Redditch, Dudley, Halesowen, Stourbridge, Walsall, Bilston, Oldbury, West Bromwich, Tamworth, Sutton Coldfield, Smethwick and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
TV | |
| Solihull |
Internet | |
| Solihull |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
-
Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia
-
🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer
-
Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.
-
Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!
-
🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews
-
Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
-
Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either
-
Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.
-
Rhi
(@Xxx_Rhi_xxX) reported
from
Birmingham, England
@virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout
-
Charles Shakespeare
(@Howenblue) reported
from
Halesowen, England
@virginmedia Last Friday I was promised call back by your Customer Care within 3 working days. I'm still waiting ....
-
Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.
-
James Leeson
(@Shyman00) reported
from
Redditch, England
@LadyofLetter @virginmedia Same issue with BGT 😖
-
Amrit Singh
(@MrASingh) reported
from
Birmingham, England
@virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!
-
Kalpesh Makvana
(@lKalpeshMakvana) reported
from
Walsall Wood, England
@virginmedia What a crazy unprofessional experience today when I called virgin media phone to cancel my phone and sim simcard contract...so now I come to know its handset and airtime both gonna separately cancelled. And I need to be very precise with day to call them again😡
-
Teds
(@Tedtalks13) reported
from
Aldridge, England
here's another thing @richardbranson get your josh bayliss to search function eon in his junk email as i looped virgin into the email to protect time from their fraud - and the other ****** that tried to crawl up your virgin media shit pipe
-
Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series
-
Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
-
✨ Hannah ✨
(@bevvyxo_) reported
from
Solihull, England
@virginmedia ‘s broadband is so awful. It’s speeds aren’t as advertised and there are constant issues. for the past 48 hours the internet cuts out every minute or two. Over. And. Over. Again.
-
Teds
(@Tedtalks13) reported
from
Brownhills, England
YOUR softwares and products were back footed to defraud me hooked in on bill bob gates gap in his programme "and community of python con men" which the camera ip picks it all up bilateral to the fraud hooking in on virgin media @richardbranson best sort your shit out
-
Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
saff
(@saffspell99) reported
@virginmedia your customer service is absolutely shocking!
-
CryptoDan2k
(@CryptoDan2k) reported
@virginmedia Also I tried to cancel the contract after the Mrs renewed the contract within 28 days to find out it's only 14 days.
-
Robee Darkhalf
(@Robee_Darkhalf) reported
@virginmedia sort your internet out, it's been on and off every 10 seconds for the past 2 days.. Rubbish service, never getting what I pay for and it's getting boring now Zzzzz
-
primrose
(@craftyprimrose) reported
@virginmedia Episode 1 was on on demand. Episode 2 never was available that way 😕
-
Darren Bowes
(@DarrenBowes3) reported
@virginmedia @criminographer Let us be clear...this was not originally a fault before @virginmedia decided to start work to 'improve our service'. Evidently, you are not providing an estimate but simply adding an arbitrary time to the service page when it is clear nothing has been completed.
-
Den Butler
(@Digital_Den15) reported
@virginmedia It just gets worse and worse. We've tried everything, resets, factory resets, channel changes - every day we get drop outs and sometimes no signal for 20mins at a time.
-
Alan Jones
(@amiddleagedguy3) reported
@virginmedia I've never had issues with you guys, but customer service is down and whatever you're updating technically seems to be causing major issues. Honestly neighbours switched to BT. Still waiting for VM Wifi 6 range extenders!
-
James Mitchell
(@JamesMitchDJ) reported
@lxzziie @SkyHelpTeam Virgin Media is the worst for this, too.
-
Josh Heard It
(@joshheardit) reported
@virginmedia guys my tv and broadband got disconnected abruptly 2 days ago. Still waiting for it to be reconnected. Amazing how quickly you can disconnect but take so long to reconnect. Extremely angry, long term customer….😡
-
Tommy Mitchell
(@tommym1tchell) reported
@virginmedia Done all of that, there’s an outage in my area - apparently it will be fixed by 2:30 but I’m not holding out much hope. Your customer service have been absolutely no help so far so I don’t expect that will change