Virgin Media Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B33, B10, B4, B21, B20, B42, B23 and B11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Redditch, Walsall, Willenhall, Solihull, Tamworth, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, Dudley and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Wolverhampton |
Phone | |
| West Bromwich |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had problems with my TV since September now can’t get any live football or movies @virginmedia
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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James
(@JMEden_97) reported
from
Solihull, England
I hate VirginMedia me getting stupid little lag spikes
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shorty
(@ClassicSoulDJ) reported
@virginmedia @VirginMediaNews having major issues in WD24 with service up and down for the last three - no internet
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Ping Kin
(@Captainsossige) reported
@virginmedia HIm, thought i'd upgraded to M200 the other day, but can't see any confirmation email. Help please?
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Helen Langan
(@helen_langan) reported
@virginmedia I need to change the voicemail on a landline to either extend the number of rings significantly before being activated or cancelling service completely.
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THE PHIL SWALES SHOW
(@PhilipCSwales) reported
@virginmedia I've just texted to cancel broadband and a CHATBOT has told me I need to use WhatsApp to do it. I dont use WhatsApp and dont intend to start, so what now? It's too late to write as we move house this saturday and my anxiety stops me from using the phone. Fix this.
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Zoe Davidson
(@zoe_davidson_nz) reported
@virginmedia so I raised a complaint, was told it was resolved and has been closed. Rang again and the agent who did this suddenly has no memory of doing so. So I still am within my ‘minimum window’ which actually ended on 02/06 according to my contract. (2/2)
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Virgin Media Business
(@vmbusiness) reported
@Jackiemulls @virginmedia Hi, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Scott Burrows
(@Goose15_) reported
@virginmedia Spoke to someone who provided an existing ticket update (P011250563). IT should deal with it in a max of 5 days, the issue was not solved and the last time they did anything was 2 weeks ago! That's disgusting service! A new ticket raised today (P011285929) get IT to sort it!
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Sam
(@SKSWH) reported
@virginmedia I did not agree to the deal I received. After 10 hours on WhatsApp, I’m not convinced that I now have a deal I have been fully informed of - awaiting contract. Not valued as an existing customer
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Zoe Davidson
(@zoe_davidson_nz) reported
@virginmedia once again incredibly disappointed in your service. I moved house and my contract got restarted so now I need to cancel my services and will incur penalties. I was not informed my contract was restarted by this unilateral change. (1/2)
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Barry McGuigan
(@BarryMcGuigan11) reported
@virginmedia can you help? I cannot access my app, nor my account. Message that I have not confirmed my account via email but the email never arrives no matter how many times I ask to resend it. Not in junk mail. Parental controls now on without my doing