Virgin Media Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B33, B10, B23, B21, B4, B12, B8 and B11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Dudley, Tamworth, Walsall, Redditch, Brierley Hill, West Bromwich, Stourbridge, Sutton Coldfield, Halesowen and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
||
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
-
Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
-
Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.
-
SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week
-
Rob Wadrup
(@WadrupR) reported
from
Solihull, England
Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
-
Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!
-
👻•Betty👑•👻
(@ghstofyouBrock) reported
from
Walsall Wood, England
Aight but why is virgin media the worst ******* internet shut ever
-
anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Jim Davies
(@jdelectrical82) reported
from
Tamworth District, England
@saley1984 @virginmedia Only hear people moan about virgin mate! Go sky, never had a problem 👍🏻
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
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Adam
(@brumadam) reported
from
Birmingham, England
Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
-
Dan Bull 🍐
(@itsDanBull) reported
from
Birmingham, England
@MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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C Tan
(@IamCeTan) reported
@virginmedia I was billed £40 for nothing despite the contract was cancelled. It is ongoing with my complaint outstanding.
-
curry_curious
(@jd_bbcbcm) reported
Thank you @virginmedia for cutting my Broadband this morning! Pretty annoyed about this total disregard of the request of when services were to be ceased. I have raised a formal complaint and would like to hear from you
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katie.
(@helloimKatieJo) reported
@virginmedia Now via twitter and WhatsApp this morning. No one seems to have an answer. Just cancel the account. That's it.
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Rhys 👨🔧
(@rhyswebster1693) reported
@virginmedia It was over the phone, I’ve spoken to you guys so much on the phone lately because I keep getting told things and then you guys not doing it. Bradley was his name. Beverly mems was sorting it after him. Then another woman after him (I have it written down at home)
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Gerald
(@late4ausername) reported
@virginmedia Hi, I want to cancel my broadband service which does not work and you have not be able to fix, but it is impossible to get through to you because you keep me on hold for 30 mins then cut me off. Can someone contact me please?
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𝙎𝙚𝙖𝙣 𝘾𝙧𝙖𝙙𝙙𝙤𝙘𝙠
(@SeanCrad773) reported
@virginmedia The last time I called, I raised an official complaint and was told that someone would call back within 28 days it's been 2 months and no phone call!
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C Tan
(@IamCeTan) reported
@netsmith @O2 @virginmedia Virgin Media service is nasty. I cancelled an order by email within 14 day cooling off period, but it kept on billing me despite my repeated efforts. Never touch Virgin Media.
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Alan
(@Bike_n_Beer) reported
@virginmedia What a palm off!!. “An outage”??? Of what?? I still had internet access. I still had TV and I still could watch recordings on the TiVo box I was watching. I just have problems watching content from the other TiVo box.come on Virgin stop treating us like idiots. U don’t care do U!
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Steve
(@stjswain) reported
@virginmedia Says no known issues
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Mayookh Lad
(@mayookhl) reported
@virginmedia Cannot get anyone on the live chat due to very poor waiting times. Neither on Whatsapp. Regret signing up with you guys. Need to get in touch for Moving Home.