Virgin Media Outage Report in Birmingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Birmingham come from postal codes B2, B12, B18, B5, B19, B4, B1 and B23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Walsall, Redditch, Birmingham, Dudley, Wolverhampton, Stourbridge, Bilston, Oldbury, West Bromwich, Tamworth, Sutton Coldfield, Smethwick, Brierley Hill and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
TV | |
| Walsall |
Internet | |
| Walsall |
TV | |
| Redditch |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Samantha 🏴
(@Samyg1) reported
from
Dudley, England
@virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password
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Andrew Horton
(@villandrew) reported
from
Solihull, England
@virginmedia Your customer service is always shite
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Ed Baker
(@edbaker1965) reported
from
Redditch, England
Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@alexfenlon @TalkTalk @virginmedia I sincerely hope you don't end up with a fault. I was with @TalkTalk for many years until a fault last year. Quite honestly the worst company of any description I have ever dealt with. Totally failed to resolve, now much happier on @virginmedia
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Claire B 🙌🙌
(@KittykatClaire) reported
from
Willenhall, England
Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..
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Rich Pemberton
(@rich_pemberton) reported
from
Solihull, England
@virginmedia land line and internet is fine however we have 2 mobile phones and neither can make a call can you confirm if there is an issue as there is no answer from the call centre
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
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Vadic Hoszko
(@VHoszko) reported
from
Dudley, England
Country being on lockdown....no problem, in the garden tending to the fruit and Veg, keeping safe and isolating....no problem, going shopping for my dad who’s 93....no problem, not being able to watch Netflix because Virgin media is ****..big problem @virginmedia @richardbranson
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@brumcyclist It’s a good haggling tool when trying to get the price down with virgin media
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Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Lysander
(@Lysander_16) reported
from
Wednesfield, England
@virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow
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miya
(@miyajhay9) reported
from
Wolverhampton, England
@virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it
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Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.
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Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia I’ve been trying to tell @virginmedia but the process is so complicated I was losing the will to live. Staff #rude and #persistent
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Andrew Evans
(@evansaviography) reported
from
Solihull, England
@virginmedia @siandsal Well here in Solihull 120miles north no one on Virgin has a mobile signal either!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sid Nar
(@SidNarOdyssey) reported
@virginmedia any idea when your going to fix the problem in our area! It’s been intermittent all day! #frustration area Tettenhall Midlands.
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Paul Hancock
(@PaulHancock20) reported
@virginmedia As I’ve just said, NO. I was told by agent he was logging my complaint and complaints department would be in touch...still waiting
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Martin Alcock
(@martin_alcock) reported
@yorobertbell @virginmedia I had this problem with track and trace. Not enough numbers, don't use the same number twice, don't use those numbers in that order. I'M TRYING TO SAVE THE WORLD FFS
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Jeremy Shai Leeor
(@JXXSL) reported
@MartinSLewis £93 1gb Broadband, achieves those speeds on Ethernet, WiFi sucks, TV package and a landline that was disconnected for some reason I have no time to dea with , Virgin Media
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Jeremy Shai Leeor
(@JXXSL) reported
@SCMpaul @virginmedia @Dan_Perring Was just about to say the same , 1hr on hold, then dealing with the most painful SMS support service on Earth today, and funnily enough they are lurking here 🤔
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ok
(@Kempzo_) reported
@virginmedia disconnected 5 times in 3 hours, ******* **** wankers
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Luci Etheridge
(@PaedMum) reported
@virginmedia I have been trying since 18.15 to get through to customer services as no broadband. Nearly 3 hours on hold and I just keep getting cut off. Online support pages not solved it. This is shockingly bad. What can I do?
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Colin Morgan
(@ColinJMorgan) reported
@Mattisbrilliant @yammytdm900 @SimonBridgford I’m on Virgin Media at the moment (EE) and Android, suppose there is a similar service. If not I can change.
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Jenni Wilson
(@JenniWilson6) reported
@virginmedia So I joined Virgin Media TV and broadband a week ago. In the last few days my internet keeps dropping. Tonight has been the worst! Please get your act together and don’t make me regret my decision. People are paying good money and deserve a decent service 😬
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alex fallaize
(@alexfallaize92) reported
@MartinSLewis With @virginmedia which is a rip off as it doesn’t work! Hoping to cancel soon