Virgin Media

Virgin Media Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B4, B33, B10, B31, B23, B21, B19 and B13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Birmingham, England 01/05/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Birmingham, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Oldbury, Birmingham, Solihull, Tamworth, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Bilston, Wednesbury, Halesowen, West Bromwich, Wolverhampton and Brierley Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall TV
United KingdomOldbury TV
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    @virginmedia looks like there is an outage in the B24 area for broadband.

  • Nparanoid nimrod x (@Nparanoid) reported from Solihull, England

    @virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down again

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia I will do both; what’s the number for technical support; will try one last time 🙃

  • victortebbit jason jones (@victortebbit) reported from Birmingham, England

    @virginmedia The '**** of back to America'. 😱

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    @virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid

  • Darkbluebaggie Doug Grant (@Darkbluebaggie) reported from West Bromwich, England

    @virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice

  • Tom12956152 Tom (@Tom12956152) reported from Solihull, England

    @virginmedia is there any connection issues In the Solihull area?

  • StarryUK Mark Starr (@StarryUK) reported from Birmingham, England

    @virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Birmingham, England

    @Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww

  • HayleyLaw3 Hayley Law (@HayleyLaw3) reported from Wednesfield, England

    @virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • utd_harley harley🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇷 (@utd_harley) reported

    @virginmedia fix your servers

  • AnthraXFPS AnthraXFPS (@AnthraXFPS) reported

    @virginmedia Hey, care to explain why my Internet (4th time this month alone) has gone down? Fast enough taking payments out of my bank account each month yet have so many issues when trying to fix a fault! Going to start shopping for better broadband.

  • poltz1 matt (@poltz1) reported

    @virginmedia it’s getting ridiculous how poor virgins Broadband is! I’ll say how it’s always going down and then you find out it’s everywhere it’s just shocking how poor these are especially considering how much they charge you for services that don’t work!!

  • MarkTee88749766 ☀️Ducky☀️ (@MarkTee88749766) reported

    @virginmedia the Internet is down. I was watching a short movie Staring #JohnnySins Now I'll never find out what was wrong with the lady that went to see the Doctor 😔

  • AllahKnowsBest_ Mohamed (shadow ban) (@AllahKnowsBest_) reported

    Seems that @virginmedia are taking the utter piss again.. for a company that calls themself "virgin" they sure as hell go down a lot

  • DerShru Der Shru (@DerShru) reported from Bristol, England

    @virginmedia another outage again? Fix your ****

  • iiamCreme Crème✨ (@iiamCreme) reported

    @virginmedia I'm having issues with your conection right now. 💀💀

  • LauraS_442 Laura 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@LauraS_442) reported

    Wtf is happening @virginmedia coz I can see on twitter it’s not just me it’s not working for 😤

  • DeerTheTabaxi Deer the Tabaxi (@DeerTheTabaxi) reported

    Ay @virginmedia fix your Internet, I'm trying to watch a video essay on the spongebob musical here!

  • AnonymousTeste2 Anonymous Tester (@AnonymousTeste2) reported

    @virginmedia internet down again??