Virgin Media Outage Report in Birmingham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Birmingham come from postal codes B2, B33, B10, B21, B4, B18, B12 and B19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 01: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Wolverhampton, Birmingham, Willenhall, Brierley Hill, West Bromwich, Walsall, Dudley, Tamworth, Wednesbury, Redditch, Solihull, Sutton Coldfield, Halesowen and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
TV | |
| Oldbury |
Total Blackout | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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Paul M Crowley
(@crowley1959) reported
from
West Bromwich, England
@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
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Suzi🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@virginmedia Absolutely useless Rude employees and no help!
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia 3 days on top of 2 already means a customer lost 😥
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
-
Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
-
AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
@virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
-
leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Demxnic
(@DemxnicYT) reported
@virginmedia Yes my internet is down and has been down for a whole day in Plymouth.
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RyanLewis
(@Ry_Lewis) reported
@virginmedia It's not saying that there are any issues in the area, it's been happening for a few days now
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Emma Withers
(@Smizz_x) reported
@virginmedia It never works. Goes down at least once a day. Never any reported outages. Just a truly awful service. We don't get what we pay for, but can't go to a different company due to us breaching contract 🤔🤔🤔🤔🤔🤔
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Ben Goren
(@BanGaoRen) reported
@virginmedia Hi LS. I didn't know Virgin provided internet service in Taiwan! If I was back in the UK I wouldn't willingly use any Virgin/Branson product unless there was absolutely no other choice tbh no offence to you. Looking forward to when his trains get renationalised + he's out of NHS.
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Saul Grist
(@Saul_Grist) reported
@virginmedia Called technical support again, twice I was cut off when explaining my issue and then 3rd time was told a supervisor would call me back, still waiting. Is there not an escalations team who can take ownership of my issue? Not asking for much, just for my issue to be resolved.
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James Hutchons
(@JamesHutchons) reported
@virginmedia The link has not helped, the ‘trouble shoot’ restarts etc, does not help either - what is the eta of the broadband being resolved please?
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Emma Withers
(@Smizz_x) reported
@virginmedia No just wireless. But its a truly awful service. Most of my friends are with Virgin too and it never works for them either.
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Nicola Veale
(@Nickyveale) reported
@virginmedia Operative confirmed there were no area issues before the call dropped.
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SACRÉ
(@XMXN77) reported
@Z4IN786 @virginmedia They are crooks man don’t provide the service properly
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Dan Murray
(@DanMurr27890867) reported
@virginmedia @JamesHutchons The model doesn’t matter. Multiple reports in se24 of the service being down. This is an issue outside of the home.