Virgin Media Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B2, B18, B5, B12, B19, B1, B4 and B23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Birmingham, England
The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Wolverhampton, Oldbury, Dudley, Solihull, Redditch, Walsall, Brierley Hill, Stourbridge, Kingswinford, Halesowen, Tamworth, Sutton Coldfield and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Alien-****
(@CosmicHustler) reported
from
Redditch, England
@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
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AM.
(@whatsyourtwitta) reported
from
Birmingham, England
Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
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Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
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Chris Burden
(@WulfrunianChris) reported
from
Wednesfield, England
My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.
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Suzi 🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@Samyg1 @virginmedia We have no internet DY1 issue?
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Dave
(@FuryZhil) reported
from
Dudley, England
@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?
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Steve Walters
(@SteveWa13630733) reported
from
Birmingham, England
@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
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Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia @matty_gilbert94 Can’t check service status page - that is down too
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
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AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
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Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
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♥ Karina Aura ♥
(@karriecheer) reported
from
West Bromwich, England
Virgin media has been down since this morning what a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hardeep Singh
(@Hardeep_5ingh) reported
@virginmedia honestly has the worst customer service. Mobile sim hasn't been working since August 2021 - they offered £100 compensation, but haven't heard from them since. Internet has been awful for the last 4 weeks. Multiple emails and calls, all ignored. #VirginMedia
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Bluey
(@AndyBluey) reported
@virginmedia I used the text message service and it directed me to the WhatsApp service and you don't have any availability to speak to me on there...
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liam sholder
(@liamsholder91) reported
@virginmedia contact number to terminate my contract please had enough
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Lizzie Johnson
(@Lizzie_Rose20) reported
@virginmedia The cable that runs outside to the router. This was never arranged to be collected with the router when we moved to another provider and is now causing us issues
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Nikki Young
(@NikkiMYoungNAP) reported
Well once again @virginmedia have done nothing promised to refund me the £500+ they had been taking out of our account over a year ago. They have admitted liability and on countless occasions stated that a cheque is in the post only for it not to arrive. Unacceptable service!
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Penny Rolfe nee Acres
(@wonky1961) reported
from
Southend-on-Sea, England
@virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.
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Goth Scouser
(@Liam_Hawksey) reported
@virginmedia Hmm, if that’s the case, how come my neighbours a few doors down can go on your website for a new install and be offered a date less than 2 weeks away but i can only get a date a month away to fix a tech issue?
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Roibeard
(@roibeard67) reported
@virginmedia Honestly I’m fed up with the whole setup, if you can contact me why can’t someone who can fix it, you know I’ve been with VM over 20 years, and if I changed they would probably set it up quicker than VM is taking anti fix it, my bill was took off today £132 for a bad service 😡
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Marian
(@TheMums) reported
@virginmedia Registered with o2 on 3rd Oct and spoken 3 times no body can explain why it’s not working and had email from virgin to say I’m eligible
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✨ A ✨
(@YourGirlAmyLou) reported
@virginmedia is the worst help I’ve ever received. I contacted them on the 14th October to say I needed a longer coax cable. 5 conversations later and promises of when delivery will be and GUESS WHAT still no cable!! Even though one was on a 72 hour delivery! JOKE