Virgin Media Outage Report in Willenhall, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willenhall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Willenhall, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Burntwood, West Bromwich, Bilston, Walsall, Wolverhampton, Dudley, Lichfield, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willenhall, England
Latest outage, problems and issue reports in Willenhall and nearby locations:
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
@virginmedia Hey @virginmedia I was expecting to receive call today at 12pm from somebody called John but I’m still waiting. Really starting to annoy me how bad your customer service is being!
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Roisin Bailey
(@midwifephd) reported
from
Birmingham, England
@amesmorton48 @virginmedia They're the worst.
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Chris Dack
(@chrisgdack) reported
from
Solihull, England
Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia was expecting to receive call today at 12pm from someone called John but we still waiting. Really getting annoyed at how you are treating us! 14 years of being a loyal customer and being treated like this! Your customer service and bereavement team are the worst!
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔
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Dave Shep
(@daveshep1) reported
from
Solihull, England
Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
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H
(@NearLegalJones) reported
from
Dudley, England
@virginmedia Hi. After regularly berating one of your business rivals ref broadband I’m disappointed to be now asking you how to make a (polite) written complaint about an installation at my home. I think you have a staff training issue.
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Umair Ansari
(@Uma1r_F1) reported
from
Solihull, England
@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
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Ash🌐
(@AshMcFarlane95) reported
from
Rugeley, England
@virginmedia you internet service is down again
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Amy Morton
(@amesmorton48) reported
from
Birmingham, England
Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.
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Isa #StayHomeSaveLives
(@isamutlib) reported
from
Birmingham, England
It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.
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Ashley Brian Wright (Starz)
(@MrAStarz) reported
from
Birmingham, England
@virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
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Will Riley
(@troublewithdata) reported
from
Solihull, England
@virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!
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Will Riley
(@troublewithdata) reported
from
Solihull, England
@virginmedia your internet once again down in Solihull
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Leung
(@alisonleung1989) reported
@virginmedia please can you confirm what this means? Wifi is not working and I need it tomorrow to work from home
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Doctor Bees Dies In Magma
(@dwstatic) reported
@virginmedia And even ignoring all that, my connection regularly goes down for 12-24 hours at a time - long enough that it interrupts everything I'm doing, but not so long that I can claim money back for it, despite it happening several times a month.
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Brian Docherty DipDE
(@BrianDocherty6) reported
@virginmedia @WoodLovelylisat Your call centres are part of your problems…!!!
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Rebecca Cotugno Dunkley
(@rcotugno11) reported
@virginmedia Our internet is still showing as down. This has been happening since Friday evening. I feel that we need to be reassured there is an end date to these problems. I pay ALOT of money and I’m not getting a good service
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Joe
(@JS_Lamb) reported
@virginmedia You say you can’t activate my account, something to do with previous occupants at my property, was told may be temporary solution but then on hold for “right team” for over an hour then call dropped. Didn’t have another 3 hours spare to try again
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Megan Crowley
(@megan_m81meg81) reported
@virginmedia There’s a SIX HOUR wait via phone and webchat and you just tweeted back that it takes 24 hours for a payment I made 12 days ago. So no, you’re not listening to the problem.
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NHS k
(@wogiewag) reported
@virginmedia I spoke to virgin media but they deny thus. I will fight this. You guys rip people off, your customer service is appalling
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Chris Wilde
(@ChrisWilde81) reported
@virginmedia Apologies, but a generic answer and link to the "contacts" page don't offer much help. I want to cancel! I believe I can either do so via phonecall or by sending a letter. Given time constraints, a phonecall seems my only solution, but your technical issues will not allow this.
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Doctor Bees Dies In Magma
(@dwstatic) reported
@virginmedia I do, and I do. I've had three engineers out in the space of 3 months, each time for the same problems, and the service still collapses all the time. I thought I was paying for a permanent service, not an occasional one, especially with the recent price increase
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Michelle Webb
(@gretna02) reported
@virginmedia I don’t have a landline. 2 mobiles with @VodafoneUK with issues. Frustrating.