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Virgin Media

Virgin Media outages and service status in Willenhall, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Willenhall, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 8, 7:41 AM GMT+1.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 6% Total Blackout (6%)
  • 6% E-mail (6%)
  • 6% TV (6%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willenhall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willenhall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 8: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Willenhall, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Burntwood, West Bromwich, Wednesbury, Brierley Hill, Halesowen, Solihull, Sutton Coldfield, Stourbridge, Bilston, Dudley, Rowley Regis, and Lichfield.

CityProblem TypeReport Time
Birmingham E-mail 5 hours ago
Birmingham Internet 5 hours ago
Wolverhampton Internet 10 hours ago
Wolverhampton E-mail 15 hours ago
Walsall Internet 17 hours ago
Walsall Internet 1 day ago

Nearby cities with recent reports

Birmingham

17 recent signals

5 hours ago
Walsall

3 recent signals

17 hours ago
Wolverhampton

2 recent signals

10 hours ago
Burntwood

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willenhall, England

Latest outage, problems and issue reports in Willenhall and nearby locations:

  • jenkin99
    jen (@jenkin99) reported from Birmingham, England

    @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

  • shelleex5
    Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

  • iaacctvuk
    IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • scbadham
    Scott badham (@scbadham) reported from West Bromwich, England

    @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • rachmadmank
    Rachael Barker (@rachmadmank) reported from Solihull, England

    @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

  • AshleyDay1971
    Ashley Day (@AshleyDay1971) reported from Woodside, England

    @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

  • HenleyStatic
    Stuart Henley (@HenleyStatic) reported from Halesowen, England

    @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

  • JMEden_97
    James (@JMEden_97) reported from Solihull, England

    I hate VirginMedia me getting stupid little lag spikes

  • jot_shoker
    Jot Shoker (@jot_shoker) reported from West Bromwich, England

    I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

  • simonevans1973
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported from Birmingham, England

    @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

  • NickHickey84
    Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Amrit_Phull
    Amrit Phull (@Amrit_Phull) reported

    @virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!

  • LiamGM90
    LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported

    @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

  • dide_oluwa
    Dide (@dide_oluwa) reported

    @virginmedia Search shows no outage in my area How do you explain the lack of cell signal on multiple devices using your network

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    Do @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?

  • nicky_oshea44
    Nicky O'Shea (@nicky_oshea44) reported

    @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

  • CorkinDawn
    dawnieC (@CorkinDawn) reported

    @virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?

  • JayBee58963922
    JayBee (@JayBee58963922) reported

    Just had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.

  • travichughes
    rhi (@travichughes) reported

    @j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on

  • boomerangjf
    Jackie (@boomerangjf) reported

    @virginmedia your service is diabolical ! We are still experiencing intermittent/reduction in service after being told it would be working properly from 29 July. I assume you will be expecting a reduction in payment from me?

  • Ryanishistory
    Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported

    @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.