Virgin Media Outage Report in Willenhall, Walsall, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willenhall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Willenhall, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Stourbridge, Dudley, Sutton Coldfield, Walsall, Solihull, Brierley Hill, Oldbury, Smethwick, Cradley Heath, Lichfield and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willenhall, England
Latest outage, problems and issue reports in Willenhall and nearby locations:
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
-
LynneMUFC#22#44
(@LynneMasters) reported
from
Birmingham, England
@virginmedia why is the Sky Sports red button not working
-
Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.
-
Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
-
jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
-
Bonna
(@Phil_Bonna) reported
from
Birmingham, England
@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
-
🏴Simon Evans🏌️♂️
(@simonevans1973) reported
from
Birmingham, England
@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
-
Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
-
TheBosz
(@kolapoagunbiade) reported
from
Birmingham, England
@virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.
-
derek(🕖❤️🔥samurai🇨🇳)
(@Dereklad) reported
from
Birmingham, England
Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
-
Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia guess what ********* your system is down again. Useless pricks.
-
Rob Chipman
(@robchippyman) reported
from
Birmingham, England
@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
-
jordy
(@jordyanslow1) reported
from
Dudley, England
@virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!
-
dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
The day ends with a Y 🤝 Virgin media not working again
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia I am mate awful service
-
Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
nettie
(@nettie12532090) reported
@virginmedia for a week now my internet has constantly dropped in and out for hours at a time yet you say no issues in my area? How long do I have to suffer your poor service before I move elsewhere?
-
Scott P
(@cryptoscott66) reported
Why does @virginmedia cut out EVERY night
-
❤️ Mrs Wow ❤️
(@mrshom3rsimpson) reported
@virginmedia 2/2 don't tell me you had technicians out there all this time only for stuff to be still broken. Raging isn't the word right now. Outages in this area - 3 out of 3 weeks in a row. Have you tried hiring people who fix the problem rather than patch over it?
-
Gustavo Vergara
(@gusvergarad) reported
@virginmedia The problem is happening with all devices. If I use YouTube in my tv the image is blurry and it stops sometimes.
-
Zoé
(@zooloo2008) reported
Seriously @virginmedia is the red button not working again? I have lost count how many times now this doesn't work and so now missing out again. I do hope you will be compensating for the loss of TV now.
-
Colin McMillan
(@ColinMc16952366) reported
@virginmedia Latest update is will be fixed by 9th November.. which suggests a major problem. Would it be unreasonable to let customers know what the cause of the problem is given that the service has been down since Sunday
-
shaun wild
(@GunnerWild) reported
@virginmedia You can web chat me please I'm his carer. To be honest he's a new customer and with all this hassle he is wanting to cancel his contract thanks
-
Fern Barrell
(@Fernie136) reported
@virginmedia After a very difficult phone call which I had to make to chase my internal installation (the promised phone call of yesterday never happened) i enquired about my delayed activation compensation
-
❤️ Mrs Wow ❤️
(@mrshom3rsimpson) reported
@virginmedia Its just gone down again for the second time today AFTER you fixed the area outage - like get a grip and fix the stuff properly. The whole area just got its Internet back and everyone on virgin in my street is down again. I also want to complainabout your customer service
-
Paul Hannah
(@paul_hannah) reported
@virginmedia Red button not working again on Sky Sports. Will we be compensated for this?