Virgin Media

Virgin Media Outage Report in Willenhall, Walsall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Willenhall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Willenhall, Walsall, England 03/19/2025 00:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Willenhall, Walsall, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Willenhall, England

Latest outage, problems and issue reports in Willenhall and nearby locations:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • pdtathome paul taylor (@pdtathome) reported from Birmingham, England

    @virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • SummayahMuslima For my Family🖤 (@SummayahMuslima) reported from Wolverhampton, England

    @virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_

  • Suzanne_WW Suzi🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @virginmedia Absolutely useless Rude employees and no help!

  • Tommm_Currie LOLZ N TING (@Tommm_Currie) reported from West Bromwich, England

    @virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @virginmedia The internet is completely down, tried numerous restarts from the mains

  • JackieScott_ Jackie Scott (@JackieScott_) reported from Dudley, England

    @virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Blue_1947 HeidiBerry (@Blue_1947) reported

    @virginmedia No, I signed into my account and there is a little talk box in the bottom righthand corner with a list of options for help

  • Leighjr Leighjr 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Leighjr) reported

    @virginmedia any update on when we stand a chance of getting back an Internet service which actually works? Seeing connection lost every 3 minutes is somewhat annoying seeing as so much these days is streaming only

  • Blue_1947 HeidiBerry (@Blue_1947) reported

    @virginmedia I've signed in and tried to do a service status check and it says it can;t do it as I've already done it three times within the last 24 hrs (that is correct). It told me yesterday 3 times that there was no issue in this area.

  • maccsiccar Chris Lilley (@maccsiccar) reported

    @virginmedia Complaint closed. Want this open as August - December with no service is not resolved to me. I’d like it escalated and a manager to explain why work wasn’t done on 28th and no update. And why December- who messed up? And being charged for zero service is just robbery folks.

  • RyanWatson8 Ryan Watson (@RyanWatson8) reported

    @virginmedia Hi can an actual human please contact me about an issue I’m having. I was told by a chatbox agent I would be contacted within 3 days over a week ago. Nothing. I would call but it’s impossible to get through to an actual human. Thanks

  • iamvjmenaria VJ (@iamvjmenaria) reported

    @virginmedia my virgin WIFI and Tele service is down since yesterday afternoon in NW9, any idea whats wrong?? is there any fault you are working on ???

  • truestguardian Truestguardian (@truestguardian) reported

    @virginmedia Used all supports opened all the ports they wanted me too and it’s still terrible

  • Project_HB_ Carly // Project HB (@Project_HB_) reported

    @virginmedia I hope your founder’s enjoying preparing for his next trip into space while a pregnant woman and a paralysed man sit here on earth scrimping to pay you for a piece of plastic in a box you can’t be bothered to help us work. Are we mugs or what? @MoneyTelegraph

  • petedonovan50 Pete Donovan (@petedonovan50) reported

    @virginmedia Thank you. Tuesday at the moment. It was from your media technical help adviser who tried to connect it. I need to work from home quite urgently given my job.

  • samwbr sam (@samwbr) reported

    @virginmedia Oh look, it's all crashed again. Utterly useless service.