Virgin Media Outage Report in Willenhall, Walsall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Willenhall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Willenhall, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Burntwood, Oldbury, Wednesbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Willenhall, England
Latest outage, problems and issue reports in Willenhall and nearby locations:
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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wolvesmarc
(@wolvesmarc) reported
from
Dudley, England
Virgin Media outage lasted about 1 minute and the shits trending.
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𓃮 AQO
(@abdulosman84) reported
from
Birmingham, England
@virginmedia fix up! You killing my vibe.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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DJ Neil J Birmingham
(@djneiljbham) reported
from
Wednesfield, England
Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
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Andrew Murphy
(@a_murphyyy) reported
from
Birmingham, England
virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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Keith Tracy
(@KeithT3103) reported
from
Birmingham, England
@greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicky Shakespeare
(@NickyShakey) reported
@virginmedia It’s saying there are no problems but it could be the box is my only guess
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Mona Lisa Saperstein
(@xfindingxemox) reported
@virginmedia We don't have internet, we have been struggling to get you to give a proper service for a few months already. We changed plans, had technicians over,called you a million times. I can give you my account number to check I'm not lying.
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Our Sea Elle
(@Rcl1Rcl1) reported
@virginmedia I know when they are due to end. My question was who can i discuss my contract with as i wont pay more (i.e. i want to cancel my contract unless you can offer a new deal). Tnx
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Mona Lisa Saperstein
(@xfindingxemox) reported
@virginmedia Well you can start by providing the service you are supposed to provide. I'm done calling your costumer service.
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Mona Lisa Saperstein
(@xfindingxemox) reported
@virginmedia I've been complaining for at least 5 months about this, so I guess I can say I've been installed if by installed you mean been a victim of your terrible service
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Mona Lisa Saperstein
(@xfindingxemox) reported
@virginmedia There are no problems in my area apparently, so what's your excuse now? I've been calling 3 times a week for 5 months I heard them all
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Mo_Mahamroot 🇾🇪🇵🇸
(@mo_groot) reported
@usman2lost @zxniac I wish I had virgin media in my area or that new 6G wifi cuz that **** is crazy
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Balraj singh
(@SinghBbiring) reported
@virginmedia Just spoke to your customer service team who didn't show interest in helping, instead he told me he was terminating the call and then put the phone down....can you please get someone to call me? I am seriously considering putting a complaint in to the ombudsman!!
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BrickSanity
(@BrickSanity) reported
@virginmedia If I'm have a case open for it right now, so I'm waiting on the results.. but tbh £34 credit for a year or more of underperforming service is a real slap in the face.. I've spent £996 on something I've not received .
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John Matthews
(@Matthej) reported
@virginmedia hi NB Yes that link said broadband fine but phone issues. Router was utterly down. Phone worked fine