Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Stourbridge, Walsall, Bilston, Dudley, Wednesbury, West Bromwich, Rowley Regis, Brierley Hill, Oldbury, Wolverhampton, Smethwick, Tipton, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Internet	7 minutes ago
Birmingham	Internet	2 hours ago
Birmingham	Wi-fi	4 hours ago
Birmingham	Total Blackout	5 hours ago
Birmingham	Total Blackout	5 hours ago
Sutton Coldfield	Wi-fi	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Evan Davis (@EvanD) reported 1 minute ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Simon Neale (@nealesj) reported 8 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 11 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Ronnie Harris (@redron1975) reported 15 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Ronnie Harris (@redron1975) reported 17 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 17 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 25 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  jordy (@jordyanslow1) reported 30 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Stuart Henley (@HenleyStatic) reported 32 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Kev Maslin (@kevmaslin) reported 33 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Brian Cape (@BrianMCape) reported 34 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Satish Danny Paul (@________Danny) reported 36 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Evan Davis (@EvanD) reported 38 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Brian Cape (@BrianMCape) reported 39 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  LVWLVS (@lvwlvs) reported 42 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Stuart McCullagh (@stumccullagh) reported 49 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 53 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  tarun (@tarun65170952) reported 56 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  hayley chapman (@haychapperz) reported 58 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Tim Hazelwood (@timhazelwood2) reported 59 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tigrus (@87BabaTigrus87) reported 8 minutes ago

  @virginmedia Booooooo you’re ****

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 11 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note its very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  UK France premium subscription (@garam14746) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events 👌 • l • 78,000+ movies

• 
  Christine💙 (@jaluch) reported 11 minutes ago

  @virginmedia Spent 1 hour last night with no resolve promised reply for today never came. telephoned again myself different rep resolved in 10 minutes engineer calling tomorrow. Some staff training required.

• 
  Coaster Addict (@Andrew_TRP) reported 13 minutes ago

  @MoneySavingExp I’ll never use Virgin Media again. Moved house in 2024 when I was out of contract, they put me on a new 18 months contract without telling me. No email, no letter. Complaints come to nothing. Terrible company.

• 
  b (@ihavejordans) reported 14 minutes ago

  @BobbyMan747 @Virgin Personally i was thinking of making the switch to Virgin Media, but the last couple of weeks i have been hearing a lot of this. I thought they had sorted out their issues, but it appears they haven't.

• 
  Dr A (@thetweetslayer) reported 17 minutes ago

  03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

• 
  Christine💙 (@jaluch) reported 18 minutes ago

  @virginmedia Received new remotes for your new service main remote works second one does not HELP.

• 
  Ross Tristram (@rosstristram) reported 18 minutes ago

  @Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod

• 
  NEAL (@NealHelly) reported 22 minutes ago

  @Ofcom Well done Ofcom! Anyone still trading with @virginmedia needs to change now! I was a loyal Customer for over 10 years, still fighting unlawful charges for moving house, can’t speak to anyone to resolve, black mark on your name for paying your bills!! Cowboys