Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Dudley, West Bromwich, Wolverhampton, Walsall, Sutton Coldfield, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Kidderminster, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Wi-fi	7 hours ago
Birmingham	Internet	10 hours ago
Birmingham	Internet	10 hours ago
Birmingham	Internet	16 hours ago
Oldbury	Wi-fi	21 hours ago
Dudley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Pretentious Opinions (@OpiniatedOne1) reported 8 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Beard Punk (@BeardPunk) reported 10 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Scott badham (@scbadham) reported 10 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stephen Bennett (@Stephen12857059) reported 11 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Dani Grim (@RefinedSavage) reported 17 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Brian Cape (@BrianMCape) reported 19 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Brian Cape (@BrianMCape) reported 22 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Evan Davis (@EvanD) reported 24 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Martin Wilkinson (@MartinWilko) reported 33 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Brian Cape (@BrianMCape) reported 35 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 35 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Steve Lees (@measlewolf) reported 38 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Gordé 🦩 (@ReissOmari) reported 40 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 46 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Adie Hughes (@AdieJAMster) reported 46 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  neil fleming (@ThatNeilFleming) reported 48 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  ch Saqib (@saqibsvideos) reported 49 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Gordé 🦩 (@ReissOmari) reported 51 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Satish Danny Paul (@________Danny) reported 53 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Satish Danny Paul (@________Danny) reported 59 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@BenHatfield19) reported 6 minutes ago

  It’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!

• 
  Katie (@Katiebush6) reported 12 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

• 
  Marifi (@me_marifi) reported 12 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  Geoff Naylor (@geofn3751) reported 16 minutes ago

  @virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?

• 
  Vicky 💖 (@Vicky51308928) reported 17 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 20 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  Sarah Loughran (@SarahDruscilla) reported 22 minutes ago

  @O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.

• 
  Dil A (@superluvdub) reported 23 minutes ago

  @virginmedia We pay way too much for a really bad service. Super frustrating . @virginmedia

• 
  TB (@Peerabeee) reported 23 minutes ago

  @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

• 
  Mark Dickson (@4bff1d43443741a) reported 27 minutes ago

  @virginmedia still waiting on email 1.5hrs later. Appalling customer service #joke