Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Wolverhampton, Solihull, Redditch, Rowley Regis, Sutton Coldfield, Smethwick, Bilston and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Walsall |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Was on wireless and re booted the box didn’t work, however it’s working now as you seemed to have fixed the issue. Thank you
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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Craig Whitehouse
(@Patchwork_Boy) reported
from
West Bromwich, England
@virginmedia Hi, my internet is down. The connection (arrows) symbol is flashing and have been since about 3am. Tried restarting router, didn't fix it. Advice, please.
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 1/2 - I have never know such a disgusting company!! Having answered a call last week from this number 0345 454 1098 (your retentions), where your employee rudely cut me off when I said I could’nt talk at the time, hounded every day since with calls, right up until...
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia hi Iv no internet could you run a check down my line please
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sarah cumberland
(@sarahcumberland) reported
@virginmedia is there a problem with you payment phone line??
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Arthur Brotleibe
(@brotleibe) reported
@virginmedia Lots of strange issues with my BB and others by all accounts, was your services effected by today's CDN outages? UDP traffic getting through, but TCP has a 50 percent packet loss???
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LittleBigJolAndwot®
(@Jolspeed) reported
Tweeting this for the 52nd time, @virginmedia quite clearly have an office bet on long they can continue to scam me. My internet has gone off every 30 mins for the past 9 months. Absolutely shockingly **** service
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Catherine Hughes
(@CatThunder) reported
@virginmedia I’ve not managed to speak to a person, just wasted time on the text ‘service’ so no communication at all. It’s probably the most frustrating and terrible waste of time ‘service’ I’ve ever known.
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Rod Parsons
(@Rod_ConceptSign) reported
@virginmedia @VMSolutions_ I’ve had an unacceptable text yet again yesterday stating that I have 48 hours before I get cut off completely!!! I’ve been trying to pay but all your available phone lines are saying that they no longer exist…?!! So what ******** do I do now then..?
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Paul Atkins
(@PaulAtk68878320) reported
@virginmedia im having Trouble with the on demand service and catchup tv
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Jason Gorman
(@jasongorman) reported
My @virginmedia Internet connection disappeared about 6 hours ago. It drops out almost every day. They won't respond to this because they know it happens and have no interest in fixing it. I'm on my back-up Vodafone 5G connection, again. I'd call support, but they've never helped
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Mariam
(@Mariam48303539) reported
@virginmedia Said, no thanks and was then told I’d be answered by customer relations… one hour later, waiting on WhatsApp, nothing ! And now I assume it’s closed! Unbelievable customer service!
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CLENCHINGDUKE👑
(@clenchingduke) reported
Sorry gang, stream wasn't great.. @virginmedia went down 4 times tonight. Shocking, I know. #virginmediadown #virginmedia
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LittleBigJolAndwot®
(@Jolspeed) reported
Tweeting this for the 53rd time, @virginmedia quite clearly have some sort of office bet going on how long they can continue to scam me. My internet has gone down for the 17th time today & 1402nd day in a row I’ve had an issue. Shockingly **** service