Virgin Media

Virgin Media Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 02/21/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Rowley Regis, Halesowen, Birmingham, Stourbridge, Wolverhampton, Walsall, Redditch, Solihull, Sutton Coldfield, West Bromwich, Dudley, Brierley Hill, Bilston and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomRowley Regis Internet
United KingdomHalesowen Wi-fi
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomStourbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • ghstofyouBrock 👻•Betty👑•👻 (@ghstofyouBrock) reported from Walsall Wood, England

    Aight but why is virgin media the worst ******* internet shut ever

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia huns ya broadband is broken , again.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    Internet is down again @virginmedia It’s a Friday night. Sort it out.

  • Daniel_Gaskarth Dan. (@Daniel_Gaskarth) reported from Redditch, England

    @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    @virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!

  • Mijan93243645 MH (@Mijan93243645) reported from Birmingham, England

    @virginmedia Your text service is worse than speaking to someone live

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always

  • Susiec64 SUSAN (@Susiec64) reported from Halesowen, England

    @virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.

  • brumadam Adam (@brumadam) reported from Birmingham, England

    Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏

  • DaveWFC Dave Phillips (@DaveWFC) reported from Wednesfield, England

    Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍

  • TomPG92 Tom (@TomPG92) reported from Birmingham, England

    @virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    @virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.

  • Mijan93243645 MH (@Mijan93243645) reported from Kidderminster, England

    @virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably

  • CCRSGAMING Connor (@CCRSGAMING) reported from Walsall Wood, England

    @virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • B1llysmith Billys (@B1llysmith) reported

    @virginmedia will we be getting any credits for loss of service?

  • independencekat kathleen reid (@independencekat) reported

    @corky69x @JeanieMclintock @virginmedia Admittedly it is, but when your paying for a service on top of the worst customer service I've ever experienced, it does grate a bit.

  • Kiranyek Krissie 🇬🇧 🇪🇺 (@Kiranyek) reported

    @virginmedia down again why ?

  • Hortini Rick Houghton (@Hortini) reported

    @virginmedia Typical of your poor service. 9pm. No #bbcone

  • PaulAtk68878320 Paul Atkins (@PaulAtk68878320) reported

    @virginmedia @duffett_claire Mine are with the catchup service and on demand and apps

  • JazzLorac Jazz🐰🐰 - SUPPORT @Dogs 4 Rescue #dogs4rescue (@JazzLorac) reported

    @virginmedia My TiVo box can't communicate with virginmedia and neither can I! Can't speak to anyone on the phone as it's just a recorded message that I keep getting! How does that help me??!

  • KathyMi25429227 Kathy Miller (@KathyMi25429227) reported

    @virginmedia NO COMMUNICATION...is it my tivo box not working or is it Virgin media... v v annoyed..people will leave you in droves unless you up your game... cannot talk to real person..infuriating

  • PodycustBlog Podycust Blog (@PodycustBlog) reported

    I find it annoying when people say there WiFi is down when that actually mean their internet isn’t working WiFi and internet connection are totally different lol #virginmedia #geeky #geek

  • justwatching87 Des yeux en ligne (@justwatching87) reported

    @elizad1975 @virginmedia Doesnt require a dish but does need broadband - which went down yesterday for many Sky customers....so no Sky Glass :) grass is greener and all that.....

  • sineaddaines Sinéad (@sineaddaines) reported

    @virginmedia @thefierychef There are issues with the internet service which has been clearly communicated to you by a good number of customers. Please acknowledge!! @virginmedia