Virgin Media Outage Report in Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dudley come from postal codes DY2 and DY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Kidderminster, Sutton Coldfield, West Bromwich, Redditch, Walsall, Kingswinford, Brierley Hill, Stourbridge, Solihull, Halesowen, Bilston and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Dudley |
TV | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
West Bromwich, England
@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Lil
(@_lilymarsden) reported
from
Dudley, England
@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DanRichGames #ex-forces
(@DRichgames) reported
@virginmedia I was told I had to take it to a vigin store by the woman on the phone, she was all nice until they wouldn't price match and then it was rude. My closest virgin store is 48 min drive on a good day, in Birmingham.... told me they wanted my router back before my contract ended...
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Anand Bhatt
(@Bhattatweet) reported
@virginmedia I can't access my online login. I was asked for my Mother's Maiden name - that was 'wrong' - then it asked me my account number, area reference, bill date and amount that was also 'wrong' - I can't seem to reset the password.
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Simon
(@71simon) reported
@virginmedia Yes. No issues. It looks like the issue is with my WiFi again.
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Obey Justified
(@ObeyJustified) reported
@capra_genus @virginmedia I'm not bothering with an engineer mate I'm just gonna cancel they are too unreliable
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Hasan Sweid
(@hasan_sweid) reported
@virginmedia i just checked the link now and it says there are no issues. Internet keeps coming and going though. it can go up to 100mbps but then sometimes drops to 1.
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Christopher Bristow 🏴 🐉
(@1CJBristow) reported
@virginmedia Funny how your diagnostic tool now says there are no issues when there still are! "@Virgin @virginmedia, making it up as we go along, high prices for low service". What a terribly poor company you are.
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Kirsty Baxter
(@Kaybeexx) reported
@virginmedia I want to be able to speak to someone who can help going backwards and forwards here isn’t helping if I can’t speak to a manager by 12 I will be making a formal complaint. I am a nurse who does emergency on calls which are time critical - I have to have a phone line
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Babbles
(@babbles70) reported
@virginmedia I want to cancel my service due to the price rise
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Eyes Right 👉 🇬🇧 🇮🇱 🇺🇸
(@EyesRight6) reported
@virginmedia So far so good this morning. Suffered major packet loss for the past couple of days and you're online checker said my connection "had issues" - what are the opening hours for your Technical Support phone-lines?
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Simon
(@71simon) reported
@virginmedia Poor. I’m using my iPhone and when I try to load a webpage or open a tweet thread, not much happens until I turn the phone’s WiFi off. As soon as 4G takes over, bang - it loads instantly.