Virgin Media Outage Report in Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, West Bromwich, Oldbury, Halesowen, Redditch, Sutton Coldfield, Bilston, Stourbridge, Willenhall, Brierley Hill, Dudley, Wednesbury and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ve reordered twice already. The packaging never arrives
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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le Phantom Plume
(@lePhantomPlume) reported
from
Wolverhampton, England
@virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.
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helen somerville
(@MrsDont09) reported
from
Birmingham, England
@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
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Lil
(@_lilymarsden) reported
from
Dudley, England
@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Susan Johnson
(@SusieWJr) reported
from
Dudley, England
@virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔
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Antony Howlett
(@AntonyHowlett) reported
from
Birmingham, England
@ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault
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Martin Price
(@mrmjprice) reported
from
Birmingham, England
@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason M Farrow
(@jasonmfarrow) reported
@virginmedia It still adds to £201.58 in delays to start of service (and one missed appointment).
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Joe Broadway
(@Joebroadway85) reported
@virginmedia That's a bit unfair isn't it don't you think. So somebody who has been with you for years, paid on time and never had any complaints gets no reward for loyalty at all. Just a I understand your frustration. Something should be done here. Don't you think @MartinSLewis
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Lord B
(@l0rdb1r0n) reported
@virginmedia I've already contacted you, unfortunately your business model is behind the up and coming businesses, refusal to increase upload speeds whilst maintaining the highest pricing on the market for equivalent speeds. VM - 500(d)36(u) £62 VF - 500(d)500(u) £32 Can you see the problem?
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Stuart Goldsmith
(@ComComPod) reported
tech support please: can i connect my "time machine" ext harddrive to my virgin media router so that it auto backsup whenever i get home?
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headchimp1
(@headchimp1) reported
@virginmedia I have been miss sold a contract and would like to cancel but haven't got the three hours on the phone as I did yesterday any advice?
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John
(@John_P_McD) reported
@virginmedia Why not get someone to call me at a convenient time, ideally who can speak English and is capable of resolving the issues.
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gwen keegan
(@jamesciaran) reported
@virginmedia Avoid this company at all costs absolutely disgraceful shocking service or broadband out of service two weeks in a month a week in a month three weeks in a month and I have the cheek to take €68 from an account and no service I know they don’t even reply to people
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trickythecat
(@trickythecat) reported
@virginmedia Yes that number has update of 3pm. My hub is still working as DCHP router for my net work but is not visible either as a wireless point or to login to settings via web browser. Is this normal with outage?
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orangens
(@orangens70) reported
@virginmedia Thats fine but if somebody comes on and tells me Virgin are soo much better than Sky i will cancel the contract straight away, you may be quicker but your wifi and customer service is dreadful
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Paulo
(@Paulo_1875) reported
@virginmedia Where do I start. Internet was very poor. Told after speaking that I needed the virgin booster. Ran with this (and extra cost) for a year. Still issues . Phoned to cancel. Told it wasn't due to needing booster but package wasn't sufficient. Told i needed m300 ?? Ran it