Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Bromsgrove, Tipton, Halesowen, West Bromwich, Wednesbury, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
Walsall	Internet	6 hours ago
Birmingham	Wi-fi	13 hours ago
Birmingham	Internet	19 hours ago
Wolverhampton	Internet	19 hours ago
Birmingham	Internet	19 hours ago
Wolverhampton	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Antony Howlett (@AntonyHowlett) reported 7 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Martin Price (@mrmjprice) reported 8 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Gordé 🦩 (@ReissOmari) reported 8 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  ch Saqib (@saqibsvideos) reported 13 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  duggystone radio (@duggystoneradio) reported 19 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Brian Cape (@BrianMCape) reported 20 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 21 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Gordé 🦩 (@ReissOmari) reported 21 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  jordy (@jordyanslow1) reported 29 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Ronnie Harris (@redron1975) reported 31 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Gordé 🦩 (@ReissOmari) reported 34 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Brian Cape (@BrianMCape) reported 34 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Gordé 🦩 (@ReissOmari) reported 38 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Ashley Day (@AshleyDay1971) reported 39 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  le Phantom Plume (@lePhantomPlume) reported 43 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Martin Wilkinson (@MartinWilko) reported 48 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Beard Punk (@BeardPunk) reported 49 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Phil Queenan (@philq001) reported 53 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 56 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Simon Neale (@nealesj) reported 59 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The other M&M (@UnkUser99) reported 2 minutes ago

  @paullewismoney You've clearly never tried to cancel Sky or Virgin Media

• 
  Liesl_ (@_lliesl_) reported 2 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Sir Christopher (@chrishenry88) reported 7 minutes ago

  @virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?

• 
  Karen Paterson (@kazzamca) reported 8 minutes ago

  @virginmedia @JohnMac22756388 I got the same text and haven’t reported any issue

• 
  Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported 11 minutes ago

  @virginmedia @alexand979677 If I wanted to watch it on my phone / laptop / pc etc I would use an Internet based hooky site not something I pay 100 quid a month for. Get it fixed and issue rebates.

• 
  Cookie (@chrissincl29564) reported 16 minutes ago

  @stephenm68 @virginmedia That is awful. Virgin media have really done down hill in looking after their customers. All they care about is customer acquisition

• 
  Jambo (@The_real_Jambo_) reported 19 minutes ago

  @virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.

• 
  Jane Bissell (@BissellJane1) reported 20 minutes ago

  @virginmedia another day without any internet and impossible to get a refund I had 2 days last month without service but all your staff are interested in is trying to sell products I don’t want I’ve reduced all products due to cost of living but I’m still getting calls every day

• 
  Robin Hall (@RobinHall115) reported 21 minutes ago

  @APTSArchive @virginmedia Beware the spam help page that has added posts. Unfortunately a too common trend. Our rail operator is frequently being spammed on its customer account.

• 
  Habbott :-) 🇺🇦 (@BeakyTweeter) reported 25 minutes ago

  @virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!