Virgin Media outages and service status in Dudley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Dudley, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 6, 8:39 PM GMT+1.
- Internet (46%)
- TV (27%)
- Wi-fi (17%)
- Total Blackout (5%)
- E-mail (5%)
The latest reports from users having issues in Dudley come from postal codes DY1 , DY2 and DY3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley, West Bromwich, Wolverhampton, Sutton Coldfield, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Kidderminster, and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 31 minutes ago |
|
Birmingham
|
Wi-fi | 2 hours ago |
|
Birmingham
|
Internet | 24 hours ago |
|
Birmingham
|
Internet | 1 day ago |
|
Walsall
|
TV | 1 day ago |
|
Oldbury
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
22 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
-
Andraay Leung (@Andraay) reported from Birmingham, England@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
-
LVWLVS (@lvwlvs) reported from Cheslyn Hay, England@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
-
Evan Davis (@EvanD) reported from Birmingham, England@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
-
Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns
-
Phil Queenan (@philq001) reported from Birmingham, England@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
-
G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England@virginmedia Not at the moment no but it's a common issue👀
-
Colin Hunt (@HuntColin58) reported from Birmingham, England@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
-
Steve Lees (@measlewolf) reported from Dudley, England@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
-
Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandHad an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
-
Tim Hazelwood (@timhazelwood2) reported from Bewdley, England@virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman
-
Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England@virginmedia red button for the football not working again. @SkySports
-
LVWLVS (@lvwlvs) reported from Cheslyn Hay, England@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
-
𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
-
Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.
-
Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.
-
Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
-
John (@jfrncs_) reported from Birmingham, England@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
-
ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia Sending me over bill again and again n customer service is even more worst
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
CADark (@ca95222) reported@mitchlog @dejanirasilveir What in God's name does he get at that price?? I hope it's top notch. That#s a rip-off. I've heard bad things about Virgin Media. Help him to change to someone else.
-
London leaver (@ross_biagini) reported@virginmedia It went down at the weekend so please can you refund me?
-
CJH1883 (@arvey86) reported@virginmedia are crooks, taking advantage of a vulnerable person. Sold a product never set up as no engineer arrived after numerous requests. Calling to try and bully them into a paying for a service they cancelled that was not fit for purpose, disgusting scum.
-
kaan #freeimamoglu (@laankaan) reported@virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?
-
Graeme (@graeme1878) reported@virginmedia are you willing to just let a customer of 9 years go so easily like that or was it half arsed by your staff member that all he could do was the most basic and not even try and get my partner to stay with yourselves.
-
Robbie Humphries (@RobbieH1972) reported@TheNotoriousMMA @LOCthedreamer2 Ireland 🇮🇪 needs an alternative news channel to the government funded stations like Rte/ newstalk/ virgin media etc until then things will not change as we have s generation who solely watch this absolute garbage… we need an alternative like GB news in the uk …
-
BeKind (@Yolandae) reported@virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.
-
FordPrefect (@fp2072) reported@virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure
-
Jon P (@jon_pearce) reportedNeed to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband 🤔. Somewhat convenient that.
-
RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported@virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.