Virgin Media Outage Report in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, West Bromwich, Walsall, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, and Brierley Hill.

City	Problem Type	Report Time
Birmingham	Internet	6 hours ago
Wolverhampton	Internet	6 hours ago
Birmingham	Wi-fi	6 hours ago
West Bromwich	Internet	20 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Internet	23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Antony Howlett (@AntonyHowlett) reported 10 seconds ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Howard Martin 🇺🇦 (@HJMKent) reported 3 minutes ago from Kidderminster, England

  @virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?

• 
  R Joberns (@rjoberns) reported 6 minutes ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 8 minutes ago from Birmingham, England

  @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

• 
  Stu99746 (@stu99746) reported 13 minutes ago from Wolverhampton, England

  @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

• 
  Ronnie Harris (@redron1975) reported 17 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Lil (@_lilymarsden) reported 19 minutes ago from Dudley, England

  @virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???

• 
  Clare (@meclareyb) reported 22 minutes ago from Birmingham, England

  @virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?

• 
  LVWLVS (@lvwlvs) reported 25 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  Riz 🌹🇬🇧 (@___Mezzala) reported 31 minutes ago from Birmingham, England

  @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

• 
  Clare (@meclareyb) reported 32 minutes ago from Birmingham, England

  Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

• 
  Mathew (@all_day_) reported 39 minutes ago from Birmingham, England

  @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

• 
  Howard Martin 🇺🇦 (@HJMKent) reported 39 minutes ago from Kidderminster, England

  @virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!

• 
  helen somerville (@MrsDont09) reported 40 minutes ago from Birmingham, England

  @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

• 
  LVWLVS (@lvwlvs) reported 43 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Susan Johnson (@SusieWJr) reported 44 minutes ago from Dudley, England

  @virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔

• 
  Martin Price (@mrmjprice) reported 47 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Riz 🌹🇬🇧 (@___Mezzala) reported 49 minutes ago from Birmingham, England

  CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

• 
  Evan Davis (@EvanD) reported 54 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  W1NGNUT (@Rob_Hicks) reported 55 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Minshall (@alextheminch) reported 7 minutes ago

  @virginmedia #1 NOT ACCEPTABLE!!!“Sorry, we're carrying out some upgrade work in this area.We’re carrying out some upgrade work to help improve our network

• 
  Eleanor Ryall (@Eleanor16) reported 9 minutes ago

  @tdurbo @virginmedia I don't have any problem with Virginmedia. Have you got their internet as well?

• 
  Relate Bradford & Leeds #StillHereToHelp (@RelateBradford) reported 10 minutes ago

  Hi @virginmedia - we’ve had no internet at work since this afternoon and it’s still off…is there still an outage and if so, when will it be sorted please? The team are trying to work until 9pm and it’s hard without the internet. Sorry to everyone for the inconvenience! #notgood

• 
  gurlnurd (@l_marriane) reported 10 minutes ago

  @virginmedia When are you going to resolve the broadband outage in London N21? This has been going on for 8 days now. Fair warning, you are about to get hit with mass defection to other SPs if sentiment in my street is anything to go by. Working from home = no other option!

• 
  🍁🍂Amanda🍂🍁 (@cariadqueen) reported 15 minutes ago

  @virginmedia I have not had access to my email all day. Looking at other tweets it looks like I’m not the only one! Are you aware of a problem?

• 
  L321 (@L321Mods) reported 16 minutes ago

  @PaulLomax @virginmedia I’ve had the exact same issue! And 2 engineers have failed 2 turn up 2 days in a row.

• 
  Jeremy Barnes (@jeremybarnes14) reported 20 minutes ago

  @virginmedia you had an engineer come to my house today to fix a cable problem now I have no internet 😡😡

• 
  Eleanor Ryall (@Eleanor16) reported 21 minutes ago

  @tdurbo @virginmedia That's terrible. It must be bad in some parts of the country. It's top notch here in Leeds.

• 
  🍁🍂Amanda🍂🍁 (@cariadqueen) reported 25 minutes ago

  @virginmedia Outlook, also in my iPhone. Both working perfectly until around 10am this morning. It looks like other people are also having this issue.

• 
  Monsieur Neary 🌸 🩸 (@BeardyClam) reported 27 minutes ago

  @virginmedia I’M NOT CALLING YOU. THE FAULT IS AT YOUR END AND AFFECTS LOTS OF YOUR CUSTOMERS FIX IT