Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Walsall, Redditch, West Bromwich, Sutton Coldfield, Wolverhampton, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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wolvesmarc
(@wolvesmarc) reported
from
Dudley, England
Virgin Media outage lasted about 1 minute and the shits trending.
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Keith Tracy
(@KeithT3103) reported
from
Birmingham, England
@greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
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Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Poppy Anna 🐇
(@poppyanna_) reported
@virginmedia Yes it says you are speaking to a landlord as you can’t gain access to your own services :) it changes every two weeks (pushing it back) I’m sorry but a fortnightly update of ‘you have no service for miles we might fix it on a made up date’ isn’t good service
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evergreen
(@Evergreenbooce) reported
@virginmedia It says coverage is fine but it isn't and hasn't been for the majority of the past 6 months or so, I've reset my network settings and phone etc but it's the same every day
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Davy Wright
(@DavyWright4) reported
@roland69uk @virginmedia Is your house phone down aswell ?
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Davy Wright
(@DavyWright4) reported
@virginmedia TV down. Broadband down. Phone line down. Your wee WhatsApp bot system down aswell. How am I suppose to contact you to sort it with no phone ? As im sure as hell not getting charged a mobile phone call to your number to listen to a load of crap being rambled on
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George Hodgson
(@Hodgson1George) reported
@virginmedia is there any reason my broadband keeps going off then coming back on throughout the day??? Before you say check for any issues I already have and there are no known issues in the Liverpool area. I have also turned off and back on numerous times. Can you help!!!!????
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Bert
(@posjay95) reported
@virginmedia @VirginRed I have done this before the operator checks the signal and says there’s nothing wrong makes a promise of a new router which doesn’t arrive then a few days later I get an email asking how was the conversation I filled it up once with no response
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SHOGUN ASH (He/Him/Dat Guy)
(@ShogunAsh) reported
Hi @virginmedia - longstanding and longsuffering customer here. Just called one of your agents to renegotiate my offer. Why am I being quoted £38/mo for 300mbps when your website clearly states that I'd get 516mbps for that? Is cheating your customers part of the deal?
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Anna Varey
(@AnnaVarey1) reported
@virginmedia My wifi works but the wifi on my PlayStation network keeps crashing and going off PlayStation network isn’t down I’ve checked and my Virgin says all connected
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David Evans
(@ecchimo) reported
@virginmedia Download speed better but upload still terrible so the internet is almost unusable.
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Graham Lyle
(@GrahamSLyle) reported
@virginmedia No outage but I'm getting 120mb down and 0.24 up