Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Bromsgrove, Birmingham, Oldbury, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, and Halesowen.

City	Problem Type	Report Time
Bromsgrove	Internet	3 hours ago
Birmingham	E-mail	5 hours ago
Birmingham	TV	5 hours ago
Birmingham	Internet	6 hours ago
Oldbury	Internet	9 hours ago
Birmingham	Wi-fi	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 4 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Stuart McCullagh (@stumccullagh) reported 9 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 9 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Trickie Dickie (@NickHickey84) reported 11 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Beard Punk (@BeardPunk) reported 11 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Tim Hazelwood (@timhazelwood2) reported 13 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 14 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  John (@jfrncs_) reported 14 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  iamscorchy (@iamscorchy) reported 14 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Stephen Bennett (@Stephen12857059) reported 15 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Howard Martin 💚 (@HJMKent) reported 16 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  hayley chapman (@haychapperz) reported 16 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  IAACCTV Limited (@iaacctvuk) reported 23 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Brian Cape (@BrianMCape) reported 25 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Stuart McCullagh (@stumccullagh) reported 28 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Brian Cape (@BrianMCape) reported 30 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Scott badham (@scbadham) reported 34 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Susan Johnson (@SusieWJr) reported 51 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  TheBosz (@kolapoagunbiade) reported 51 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Kev Maslin (@kevmaslin) reported 57 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin (@lionking2014) reported 6 minutes ago

  @tracy_s1 @virginmedia yes same, says "intermittent signal" issue

• 
  Pirate (@pirate1100) reported 6 minutes ago

  @Benleo @virginmedia @virginmedia are terrible, I stopped the television & phone package years ago because of bad customer service. I only have the broadband now & although the broadband is really good the price is extortionate if you don’t keep signing up to a contract, so I’ll be cancelling that.

• 
  Vicky Leigh (@vickiferris) reported 13 minutes ago

  @virginmedia you told me there was an issue with my 360 tv box and said would send me a replacement. You sent me a stream box that doesn't record tv and not what I pay for or want.... and no one answers the phone

• 
  cclinton.! (@grancake) reported 14 minutes ago

  @virginmedia I cannot access,any apps what is going on fault after fault every single day refunds are due or joining a new network disgusting

• 
  Jake T (@05jake5) reported 20 minutes ago

  @jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.

• 
  Technicslover (@technicslover) reported 23 minutes ago

  @Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.

• 
  Andy Nightingale (@Mat_Man_Miracle) reported 23 minutes ago

  @Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.

• 
  Luke Flatley (@Badmeetsart197) reported 25 minutes ago

  @AaronHudsonUK @virginmedia My box is flashing blue and its down

• 
  John Finnigan (@JohnFinnig13970) reported 27 minutes ago

  @Benleo @virginmedia About 15 years ago I sent them 25 emails in a month to customer service regarding my internet drop outs. The day before I was due to switch they called me, he said it's my job to convince you to stay. Told him about the emails and it was too little too late. He agreed and hung up

• 
  Στενδεκ (@stendec6) reported 28 minutes ago

  @virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.