Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Walsall, West Bromwich, Bilston, Wolverhampton, Bromsgrove, Tipton, Halesowen, Wednesbury, Brierley Hill, Stourbridge, Dudley, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	TV	11 minutes ago
Birmingham	Total Blackout	2 hours ago
Birmingham	E-mail	2 hours ago
Birmingham	TV	2 hours ago
Birmingham	Internet	2 hours ago
Birmingham	TV	3 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  iamscorchy (@iamscorchy) reported 4 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Susan Johnson (@SusieWJr) reported 8 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Gordé 🦩 (@ReissOmari) reported 9 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 10 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Garry (@paragaz) reported 12 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Gordé 🦩 (@ReissOmari) reported 16 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  neil fleming (@ThatNeilFleming) reported 20 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Evan Davis (@EvanD) reported 21 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Colin Hunt (@HuntColin58) reported 24 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Gordé 🦩 (@ReissOmari) reported 25 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 32 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  freckles n dimples (@xsasix) reported 35 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Steve Lees (@measlewolf) reported 38 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Martin Wilkinson (@MartinWilko) reported 44 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 48 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  TheBosz (@kolapoagunbiade) reported 50 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Troy (@tr0y1291) reported 51 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Alex (@laticwolf) reported 51 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Brian Cape (@BrianMCape) reported 56 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 59 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frazzz (@FrazzzYT) reported 5 minutes ago

  @virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 5 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  oliver Brooks (@FuzzyGaurav) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Adam (@adamebond) reported 8 minutes ago

  @virginmedia I’ve had a 360 remote delivered, but I didn’t order it, so I assume it was done by mistake. There’s a note on the packaging that says my current box will be wiped within five days. How can I cancel this?

• 
  Matty M (@wanna_be_dj) reported 12 minutes ago

  @ryantegan @skytv My renewal offer from @virginmedia kept going down. Ended up getting it for £75 a month for all channels, 1gb internet and 2 boxes.

• 
  Stephen Maddock (@stephenm68) reported 13 minutes ago

  @j_ball13 @virginmedia They don’t alas. Day 30 of no services here and nobody customer-facing can say what the engineers have done or are going to do.

• 
  David James Pearce (@pearceswan) reported 16 minutes ago

  @MariaSale8 @virginmedia I am a Virgin Media customer, not an advisor

• 
  GW (@GGWilliams72) reported 20 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Jacob Kaplan (@sucksfacebook) reported 20 minutes ago

  @virginmedia how do i register interest for a xgs-pon network line?

• 
  Leigh Gow (@LeighHutch90) reported 22 minutes ago

  Why is the sky sports+ red button option still terrible? @virginmedia