Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Walsall, West Bromwich, Oldbury, Brierley Hill, Wolverhampton, Bilston, Dudley, Wednesbury, Smethwick, Sutton Coldfield, Tipton, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Wi-fi	9 hours ago
Rowley Regis	Internet	16 hours ago
Birmingham	Internet	17 hours ago
Walsall	Internet	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  jordy (@jordyanslow1) reported 39 seconds ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Susan Johnson (@SusieWJr) reported 3 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Andy Newton (@NewtonAndy) reported 8 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 14 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Simon Neale (@nealesj) reported 15 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Brian Cape (@BrianMCape) reported 21 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Trickie Dickie (@NickHickey84) reported 22 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  John (@jfrncs_) reported 26 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Scott badham (@scbadham) reported 34 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stuart McCullagh (@stumccullagh) reported 39 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  le Phantom Plume (@lePhantomPlume) reported 47 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Antony Howlett (@AntonyHowlett) reported 49 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Steve Lees (@measlewolf) reported 51 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Troy (@tr0y1291) reported 51 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  iamscorchy (@iamscorchy) reported 51 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 53 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  TheBosz (@kolapoagunbiade) reported 53 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Gordé 🦩 (@ReissOmari) reported 54 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Satish Danny Paul (@________Danny) reported 54 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leio Lee (@afshin71943097) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  MR COOL (@Lifeline04India) reported 9 minutes ago

  @virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.

• 
  Jonny (@MisterBeergut) reported 14 minutes ago

  @Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.

• 
  Lorenzo Rodia (@lrodia) reported 15 minutes ago

  @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

• 
  Hewan (@HewanMcCarthy) reported 15 minutes ago

  @virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 17 minutes ago

  @virginmedia Wrong. Insurers got slaughtered for this sort of behaviour and rightly so. I’m still paying a third more than the price you would offer a new customer. Case number is C-2906261078.

• 
  mark teasel💙💙💙 (@Mteasel67) reported 20 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 25 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  Nicholas (@Nichola09215766) reported 25 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  Mark Aitken (@sparky0710) reported 25 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.