Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Stourbridge, Walsall, Oldbury, Wolverhampton, Brierley Hill, Dudley, Kidderminster, Sutton Coldfield, Halesowen, West Bromwich, Streetly, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Internet	22 hours ago
Birmingham	Internet	1 day ago
Birmingham	Wi-fi	2 days ago
Smethwick	Internet	2 days ago
Birmingham	E-mail	2 days ago
Stourbridge	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 57 seconds ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Steve Lees (@measlewolf) reported 2 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Phil Queenan (@philq001) reported 4 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  iamscorchy (@iamscorchy) reported 8 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Simon Neale (@nealesj) reported 14 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Ronnie Harris (@redron1975) reported 17 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Simon Neale (@nealesj) reported 20 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Brian Cape (@BrianMCape) reported 22 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  duggystone radio (@duggystoneradio) reported 26 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Colin Hunt (@HuntColin58) reported 30 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Bonna (@Phil_Bonna) reported 30 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Stuart McCullagh (@stumccullagh) reported 31 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Martin Price (@mrmjprice) reported 37 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Gordé 🦩 (@ReissOmari) reported 44 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Alex (@laticwolf) reported 45 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Adie Hughes (@AdieJAMster) reported 48 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 52 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 56 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  neil fleming (@ThatNeilFleming) reported 56 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  iamscorchy (@iamscorchy) reported 57 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported 3 minutes ago

  Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

• 
  Dgjbear (@Dgjbear1) reported 4 minutes ago

  @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years

• 
  Abby Brown (@the_only_abi) reported 7 minutes ago

  @BarbaraQCrow @virginmedia I had a good experience with them a couple of weeks ago too! Wanted to cancel as contract ending and prices going up (a lot!), did it via online chat and got same contract for less than we were paying. None of this messing about etc.

• 
  Brianlfc0210 (@brianlfc0210) reported 8 minutes ago

  @virginmedia whats going on with your service in the RM area

• 
  Melitha Hammond (@HammondMilly) reported 13 minutes ago

  @virginmedia I’m trying desperately hard to keep my child safe online. He has SEN and has spent £300 in over 18 websites since he was 13. I used essential security to lock these from my router however it hasn’t worked for months. Feel really let down!

• 
  Johnald McDicko (@McDickotheRed) reported 14 minutes ago

  @virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy

• 
  TM. (@1tninetyfour) reported 15 minutes ago

  Friday evening and my internet is down.. Virgin Media you will crumble! I pay too much for this foolishness 😒

• 
  Christopher Knibb (@chris_knibb) reported 20 minutes ago

  Do not use @virginmedia Twitter - they are scammers. Spoke on the phone to VM call centre who said VM would never ask the questions this X account and the WhatsApp account they connect you with would ask. AVOID!!!!

• 
  Stephen Old German - English Translator (@old_stephen) reported 21 minutes ago

  @virginmedia It did not work. Also, my landline stopped working when you switched us over to the new fibre connection. I am told that a lot of people have had this problem. I will find a better provider.

• 
  Filius Scott (@RobinRaving) reported 21 minutes ago

  @virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.