Virgin Media Outage Report in Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dudley come from postal codes DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Redditch, Solihull, Sutton Coldfield, West Bromwich, Dudley, Brierley Hill, Bilston and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Rowley Regis |
Internet | |
| Halesowen |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
@virginmedia Can I get some support for a recently ported number?
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Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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Aaron
(@B4DS1GN4L) reported
from
Dudley, England
@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Andy the baggie
(@b68baggie) reported
from
West Bromwich, England
Anybody virgin media gone down
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
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Kathleen Devlin
(@Sweetkatexx) reported
from
Birmingham, England
Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
Hi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Sundeep Nijran
(@Nijran1973) reported
from
Solihull, England
@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MazzaB
(@MazzaB15) reported
Worst customer service ever @SkyUK and @OpenreachHelp. Day 15 with no broadband, no phone, no smart tv , no action, no date for resolution, unbelievable! Choose @virginmedia - at least they can repair their own cables !#skyuk #broadband #badservice
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Geordie
(@Geordie2302) reported
@virginmedia Tried to move services when moved home and some major incompetence from your end after about 20 hours of pointless calls. Have gone with Sky now tbf and never thought I would. You owe me £76 and I don’t accept cheques.
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Steve Purser
(@stevepurser) reported
@virginmedia I’d like to make a complaint, ordered broadband to be installed at my address today, website says available and had email confirming install date, booked time off work and have just called to see what time your coming, to be told it’s cancelled as you can’t install
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Customer Service
(@vmbusinesshelp) reported
@liveliketheboy @virginmedia Hello, I am sorry that the service is not working correctly for you, can you please DM ua @vmbusiness with your business name, account number address and post code so we can check this for you, many thanks
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Jo Foster
(@_JoFoster) reported
@virginmedia Promised this amount will be amended-it never happens,call and get told there are no notes on the account,all calls are recorded. Of virgin listen to the retentions call they will hear everything on that call. And the call on the 16th Feb. Where the agent apologised for the error
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jacks
(@murraymount1) reported
@virginmedia What’s the point? They can’t help all I am getting is substandard ‘offers’ but no one is actually addressing the lies I was told!!
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Nockeye
(@nockeye) reported
@virginmedia Yup, did this as soon as I saw the issue, fault hopes to be fixed at 18:05 it said on the web then by txt, my boss is well pissed I can't do any work from home at the moment.
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Susan Mayberry
(@Susan__Mayberry) reported
@virginmedia Service checker says this is fine
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Ry
(@flanno__) reported
@virginmedia how is anybody supposed to get work done from home when you’re Wi-Fi is on & off all day? I pay nearly £95 a month for a service that I can’t use with stability. At least have the common decency to make your customers aware of ‘work’ in the area. Jesus Christ.
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Emma riley
(@Emmarilz123) reported
@virginmedia Hi as I have explained to your customer (care)!!!! I was in rented accommodation and they have sold my property. I now am staying with parents who are also with virgin ATM and have been 15plus years. They don't want to change their package either and I am unsure how long for.