Virgin Media

Virgin Media Outage Report in Dudley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dudley come from postal codes DY2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 03/05/2026 08:15

March 05: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Redditch, Wolverhampton, Walsall, Willenhall, Solihull, West Bromwich, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, Dudley, Brierley Hill and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • ljb1875_ Lewis (@ljb1875_) reported from Birmingham, England

    Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****

  • MrRichAnderson Richard Anderson 💙 (@MrRichAnderson) reported from Kidderminster, England

    @virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • tr0y1291 Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.

  • Suzanne_WW Suzi🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @virginmedia Absolutely useless Rude employees and no help!

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!

  • JackieScott_ Jackie Scott (@JackieScott_) reported from Dudley, England

    @virginmedia 3 days on top of 2 already means a customer lost 😥

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyRemilia CaptainAmy (@AmyRemilia) reported

    @virginmedia Again, it has been pushed back. To 8pm. It's still down in the area and the service status implies technicians have been on it since 2pm. My dad needs net for his pacemaker.

  • Marcus55219591 Marcus 🇪🇺🏳️‍🌈🇪🇦 🇺🇦 (@Marcus55219591) reported

    @virginmedia It's very difficult when he doesn't have any signal but paying for a contract

  • SimonBlundell4 Simon Blundell (@SimonBlundell4) reported

    @virginmedia £8 a day after 2 days down….. we pay more than that!!

  • hayley23886 hayley rose (@hayley23886) reported

    @virginmedia I was told on Wednesday that the issue should be fixed today by 3pm AND i was also sent a text msg yesterday saying it was working! But again its NOT!! Your service is ridiculous!

  • Riihansx Ryan Burton (@Riihansx) reported

    @virginmedia mobile internet has been super slow the last couple of days. Are there issues currently?

  • WeirdBeardBryan Bryan Spooner (@WeirdBeardBryan) reported

    @virginmedia a massive **** YOU to you guys. Almost 2 hours on the phone, spoke to at least 9 different operators, and hung up on 3 times. All I wanted to do was cancel my contract. You ask me why, because you are crooks, and your customer service is a joke.

  • bacon6_ellie Eleanor Bacon (@bacon6_ellie) reported

    @virginmedia Then can you please sort this out and put this credit on my as you incorrectly took the money. You need to fix this

  • StreetLovinGK Georgia Kulyarit (@StreetLovinGK) reported

    @virginmedia Its because someone else has a pending installation in our address. We had to ask them to cancel their contract (you lost customer) so reinstate our connection. Can you even help? How can you help? If you cant help this is a waste of time.

  • e25d5929a0334b0 Glen Baines (@e25d5929a0334b0) reported

    @virginmedia Obviously.... Because that's the answer to every problem anybody ever has.... Also rebooted router, twice, still the same. Maybe stop throttling peoples speeds then we'd have no reason to complain!

  • BromsgroveBhoy BromsgroveBhoy (@BromsgroveBhoy) reported

    @virginmedia I've checked all around the works and nothing is apparent. We did receive a card through the door a couple of weeks ago about the service breaking-out in the area soon for registration purposes but nothing about these road works.