Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Stourbridge, Walsall, Bilston, Dudley, Wednesbury, West Bromwich, Rowley Regis, Brierley Hill, Oldbury, Wolverhampton, Smethwick, Tipton, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Wi-fi	60 minutes ago
Birmingham	Internet	13 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Wi-fi	17 hours ago
Birmingham	Total Blackout	17 hours ago
Birmingham	Total Blackout	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Martin Wilkinson (@MartinWilko) reported 4 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Beard Punk (@BeardPunk) reported 5 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 10 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  ch Saqib (@saqibsvideos) reported 12 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Gordé 🦩 (@ReissOmari) reported 13 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 14 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 25 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Pretentious Opinions (@OpiniatedOne1) reported 29 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Brian Cape (@BrianMCape) reported 29 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  John (@jfrncs_) reported 30 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Shelly (@shelleex5) reported 31 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Satish Danny Paul (@________Danny) reported 40 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Stuart McCullagh (@stumccullagh) reported 42 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  le Phantom Plume (@lePhantomPlume) reported 45 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Stephen Bennett (@Stephen12857059) reported 51 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 52 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Stuart McCullagh (@stumccullagh) reported 54 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Steve Lees (@measlewolf) reported 57 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  hayley chapman (@haychapperz) reported 58 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  jen (@jenkin99) reported 60 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  faye (@fayfreddie10) reported 7 minutes ago

  @virginmedia @BonesE78 Im also pleased that VM will be held to account finally our BB is terrible were about to report to the ombudsman as VM wont realease us from the contract without a Early disconnection fee yet even they say how bad it is .. go figure.

• 
  Jenny B (@Myfourjoys) reported 8 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡

• 
  Kerrin McIntosh 💙 (@kerbear_t) reported 9 minutes ago

  @status_is_down And how can they say it’ll take a week to fix!!! Trying to run my business and I can’t access anything. I can’t use data from my phone as it costs so much. Horrendous @virginmedia. They just don’t care

• 
  d f (@ToddCoxeter) reported 12 minutes ago

  @Shiv_who_burns @virginmedia Rude, no? I swear that, for Virgin, mumbling in accents in a noisy call centre is a deliberate tactic. Anyhow. I switched to basically a business broadband. It's both a bit dear, and cheaper than those pirates.

• 
  Dr A (@thetweetslayer) reported 15 minutes ago

  03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

• 
  Dermot O'Leary (@dollDCFC) reported 15 minutes ago

  @virginmedia @siemaiqbal The only tweets we ever see here about Virgin are those complaining when their service has been interrupted, which is understandable.I wonder though what % of Virgin customers it represents? From personal experience my service has been out a very few times over 20+ years.

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 17 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note irs very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  nico 🏁 (@bombdiggy__) reported 17 minutes ago

  @theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media

• 
  unia (@unia_x) reported 19 minutes ago

  @Stsantek @virginmedia Hartlepool, Swindon, Reading - 3 places where I know for a fact a VM connection has packet loss. They’re selling a broken service and are getting away with it.

• 
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