Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2, DY1 and DY5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Walsall, Redditch, Birmingham, Dudley, Wolverhampton, Stourbridge, Kidderminster, Bilston, Oldbury, West Bromwich, Norton Canes, Sutton Coldfield, Smethwick and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
TV | |
| Walsall |
Internet | |
| Walsall |
TV | |
| Redditch |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Sue Hartley RGN 🌈
(@Happysmiler64) reported
from
Solihull, England
@virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
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Jonathan Andrew Ward
(@jaward916) reported
from
West Bromwich, England
Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Neil T
(@Neil982) reported
from
Willenhall, England
@virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
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rachel manning
(@rachel_manning1) reported
from
Solihull, England
@virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?
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Kymberlilly :-)
(@Kimmi_Mmm) reported
from
Wednesfield, England
@virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia taking a long time to answer got an issue that needs to be resolved over the phone
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
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J. Paul Murdock
(@jpaulmurdock) reported
from
Dudley, England
@virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final
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Simon Pugh
(@simonpunch) reported
from
Wolverhampton, England
@virginmedia awful service yet again, no connection since Friday due to poor installation. Complaints department phoned 3 times and not dealt with. Cut off by technical support 3 times. Shocking!
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Salmongymnast
(@Danny_f1_fan) reported
@virginmedia Can you not see if there is a outage In that area please
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aimee hope
(@Flawlessonline1) reported
Well @virginmedia TV and broadband down again , what do I pay for again
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Matthew Taylor
(@Matthewktaylor) reported
@virginmedia since work done in my area on Monday service has been awful, internet dropping and TV channels pixelated. Help please.
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Sophie Yates
(@sophie_yxx) reported
@virginmedia No link for my problem tho! I was told that I wouldn’t be charged until all my services were up & running and yet you sent me a bill dated 2nd June for £20 a month more than I had been paying on the contract u were supposed to be migrating. I gave me the wrong no as well….
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Money Bee
(@MoneyBenjamin) reported
@QuickStopHicks Typical Virgin Media! We have these problems A LOT!
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Sophie Yates
(@sophie_yxx) reported
@virginmedia That seems to be acceptable service to you though. I have been a customer of yours for over fifteen years and there seems to be no acknowledgement of that fact.
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Rob Allen
(@_roballen) reported
@virginmedia This same thing happened yesterday, web checker says all is fine. Then later on after listening to the automated call it says there is a problem. But it feels purposefully difficult to get somewhere with vm
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Braan Girl
(@braangirl) reported
@virginmedia My point is that the 14 day cooling off regulation is not being followed here. She should be able to cancel the new contract - which she STILL hasn't been sent the new terms and conditions of, 14 days later.
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Craig Aspey
(@cr41g4) reported
@virginmedia 1) it’s not a first bill. It’s a continuation of service with a package change, because if I didn’t change package I’d be paying double every month. 2) I wasn’t told at the time of agreeing to the renewal. This is tone deaf from Virgin. Chargin double in a month. No.
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Sophie Yates
(@sophie_yxx) reported
@virginmedia I just need to get the issue resolved. I have been treated appallingly. You left me with no phone for over a week and were going to leave me with no broadband for that time as well.