Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Sutton Coldfield, Walsall, West Bromwich, Bilston, Bromsgrove, Tipton, Halesowen, Wednesbury, Brierley Hill, Stourbridge, and Rowley Regis.

City	Problem Type	Report Time
Wolverhampton	Wi-fi	2 hours ago
Birmingham	Internet	6 hours ago
Birmingham	E-mail	6 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Total Blackout	20 hours ago
Dudley	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 3 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  tarun (@tarun65170952) reported 5 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  hayley chapman (@haychapperz) reported 5 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Andy Newton (@NewtonAndy) reported 7 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Satish Danny Paul (@________Danny) reported 17 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  ch Saqib (@saqibsvideos) reported 22 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart Henley (@HenleyStatic) reported 29 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Brian Cape (@BrianMCape) reported 29 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 32 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Simon Neale (@nealesj) reported 37 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  ch Saqib (@saqibsvideos) reported 41 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Stu Jones (@StuJonesMusic) reported 42 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Satish Danny Paul (@________Danny) reported 42 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Antony Howlett (@AntonyHowlett) reported 44 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Susan Johnson (@SusieWJr) reported 45 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Kev Maslin (@kevmaslin) reported 48 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Gordé 🦩 (@ReissOmari) reported 53 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  iamscorchy (@iamscorchy) reported 55 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Brian Cape (@BrianMCape) reported 56 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Simon Neale (@nealesj) reported 58 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Green (@Daveboy1972) reported 6 minutes ago

  @CheekyVic @virginmedia great at getting you onboard these company when you want to go they give you agro i told sky to put on my account re sky tv never again still phone me up lol

• 
  R (@Rah333m111) reported 11 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Eyezwideopen (@Eyezwideopen3) reported 11 minutes ago

  Absolute joke of a company and I wouldnt join if anyone was thinking about it! They wont help they will just add fees instead of dealing with problem @virginmedia

• 
  Chris Fox (@chriscfox) reported 14 minutes ago

  Hey @virginmedia given that your website is full of broken and circular links making it impossible to do anything, and your chat service just fails, how do I actually talk to someone?

• 
  G C (@cluer_graham) reported 14 minutes ago

  @GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.

• 
  Jade 🩵 (@xjade_h) reported 14 minutes ago

  Seriously @virginmedia has the WORST customer service and will just harass you 24/7 without a care in the world 🙄

• 
  Frankie Smith (@frankiesmith74) reported 17 minutes ago

  @virginmedia I am so disappointed with your home move service. A failed installation yesterday. A no show on the needed cabling work today and 45 minutes of frustrating phone calls to your customer service desk today! I have been a customer for years and I feel extremely let down

• 
  Diane Russell (@DianeRusse58708) reported 18 minutes ago

  After saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???

• 
  karl heaney (@karlheaney1978) reported 19 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  GW (@GGWilliams72) reported 20 minutes ago

  @virginmedia @mthewett I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻