Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Brierley Hill, Walsall, Oldbury, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Wolverhampton, Dudley, Wednesbury, Bilston, Willenhall, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	E-mail	52 minutes ago
Birmingham	Total Blackout	14 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Internet	23 hours ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Ronnie Harris (@redron1975) reported 3 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Susan Johnson (@SusieWJr) reported 6 minutes ago from Dudley, England

  @virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔

• 
  ch Saqib (@saqibsvideos) reported 8 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Dani Grim (@RefinedSavage) reported 9 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Tim Hazelwood (@timhazelwood2) reported 10 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 14 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Stuart McCullagh (@stumccullagh) reported 15 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  hayley chapman (@haychapperz) reported 17 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Andraay Leung (@Andraay) reported 17 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Steve Lees (@measlewolf) reported 23 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Stu Jones (@StuJonesMusic) reported 29 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Phil Queenan (@philq001) reported 30 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  neil fleming (@ThatNeilFleming) reported 38 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Kev Maslin (@kevmaslin) reported 39 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Martin Wilkinson (@MartinWilko) reported 40 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Satish Danny Paul (@________Danny) reported 40 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Simon Neale (@nealesj) reported 44 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  SorachiTim (@PolymathTim) reported 52 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  le Phantom Plume (@lePhantomPlume) reported 57 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 58 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Sloan (@sloany1976) reported 6 minutes ago

  @virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue

• 
  Henley (@HenleyDB) reported 7 minutes ago

  @GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.

• 
  Mandy H 💙 (@ShropshireMandy) reported 8 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  caitlin ¹ (@caitlinemrose4) reported 9 minutes ago

  i have the worst internet on planet earth man let this be your warning to never pay for virgin media

• 
  DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported 10 minutes ago

  @moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.

• 
  Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported 17 minutes ago

  @Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster

• 
  Jane Samuels (@janeamanda67) reported 23 minutes ago

  @virginmedia our television signal has been awful since Tuesday. Picture is pixelated and scrambled. I’ve phoned customer service 4 times! Today I have been told the issue won’t be resolved until next Friday! Totally unacceptable

• 
  John Mercer (@Merse2506) reported 24 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Karen Cheney (@loubylou60) reported 26 minutes ago

  @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

• 
  Eye of the the storm (@redjohnno1) reported 27 minutes ago

  @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty