Virgin Media Outage Report in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, and Brierley Hill.

City	Problem Type	Report Time
Birmingham	Internet	2 hours ago
Birmingham	Internet	2 hours ago
Wolverhampton	Wi-fi	2 hours ago
Birmingham	Wi-fi	3 hours ago
Birmingham	Internet	12 hours ago
Oldbury	Internet	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 24 seconds ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Stuart McCullagh (@stumccullagh) reported 1 minute ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Scott badham (@scbadham) reported 2 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Martin Wilkinson (@MartinWilko) reported 5 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 7 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Gordé 🦩 (@ReissOmari) reported 11 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 11 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Simon Neale (@nealesj) reported 18 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Andraay Leung (@Andraay) reported 19 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Andy (@a_Muss60) reported 19 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Ashley Day (@AshleyDay1971) reported 22 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  Martin Wilkinson (@MartinWilko) reported 23 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Adie Hughes (@AdieJAMster) reported 24 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Trickie Dickie (@NickHickey84) reported 35 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Simon Neale (@nealesj) reported 38 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Yvonne 💙 (@Momrocks50) reported 40 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  duggystone radio (@duggystoneradio) reported 43 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Colin Hunt (@HuntColin58) reported 54 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Simon Neale (@nealesj) reported 57 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J7Games-FUT Trader (@J7Games) reported 4 minutes ago

  @virginmedia broadband has gone down for hours 2 days in a row now! It’s Area 21 affected, not just me.

• 
  Michael Tudor (@MichaelTudor14) reported 9 minutes ago

  @virginmedia your app says no issues for BH9 area. When I phone 03454541111 I get automated message stating there is intermittent issue with phone & broadband services is taking longer to fix than expected. Please share issue id & date started

• 
  Marie Paynter (@itacomposer) reported 10 minutes ago

  @virginmedia Thanks Virgin, yes my Mum is feeling very wobbly now which isn't great given she's in Tier 4. How would registering for telephone preference service help exactly? As I'm sure I've already done that for her a couple of years ago

• 
  YTDN 💜 connected to 7G 🐋 ᴮᴱ⁷ (@YTDN_) reported 11 minutes ago

  also I have to call up virgin media to cancel my internet and I am not looking forward to that

• 
  Timothy Ball (@timtweeting) reported 14 minutes ago

  @virginmedia And can you confirm regarding compensation. The service has not been fit for purpose since early October.

• 
  James Taylor (@j1mtaylor) reported 19 minutes ago

  @virginmedia why am I getting access denied on my router everything just stopped an hour ago. Been on hold to tech support 15 minutes help.

• 
  Исмаил адам 📿 (@ISMAIL2326) reported 19 minutes ago

  @virginmedia There want £5 delivery charge for the booster and a extra £3 per month on my bill to improve my internet #nothappy #help

• 
  _ (@_adamwright) reported 23 minutes ago

  @virginmedia I requested a callback through your text message service. Why haven’t I been called back? This is the worst customer experience.

• 
  miguel (@miguel08437527) reported 24 minutes ago

  @virginmedia I was calling in regards to my broadband speeds. I work from home and continuously have connectivity issues which is impacting my work and my work are giving me a hard time cause I can't get a stable connection and if these problems continue I am at risk of losing my job.

• 
  Marie Louise (@Marie3icicle) reported 26 minutes ago

  @virginmedia never again... I obviously didn't learn the first time, but clearly customers do not come first. Everyone please make sure when you cancel services with them, you state it in every way possible or you'll get charged for unused services for months afterwards...