Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	2 hours ago
Birmingham	E-mail	4 hours ago
Birmingham	Wi-fi	5 hours ago
Birmingham	Internet	6 hours ago
Wolverhampton	TV	11 hours ago
Wolverhampton	Total Blackout	15 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  ch Saqib (@saqibsvideos) reported 4 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Howard Martin 💚 (@HJMKent) reported 11 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  hayley chapman (@haychapperz) reported 12 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Troy (@tr0y1291) reported 16 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Dani Grim (@RefinedSavage) reported 19 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Ronnie Harris (@redron1975) reported 20 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Scott badham (@scbadham) reported 21 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stuart Henley (@HenleyStatic) reported 22 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Andy Newton (@NewtonAndy) reported 29 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 30 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Kiel (@k1El_w) reported 31 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Gordé 🦩 (@ReissOmari) reported 45 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 48 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  freckles n dimples (@xsasix) reported 49 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Brian Cape (@BrianMCape) reported 50 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Steve Lees (@measlewolf) reported 53 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  LVWLVS (@lvwlvs) reported 54 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Brian Cape (@BrianMCape) reported 59 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Stuart McCullagh (@stumccullagh) reported 60 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lou pitt 🤓 (@loopyloupy) reported 7 minutes ago

  @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

• 
  Alex (@Ahead18251112) reported 9 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  rebecca ann jarvis (@rebeccaann1989) reported 13 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Michael Cuddington (@cuddy271) reported 13 minutes ago

  All we are getting on our tv is a scrambled picture @virginmedia are no longer the people you can rely on, they have become far too expensive , their customer service is non exsistent and people are going elsewhere.

• 
  devske5 (@devske5) reported 15 minutes ago

  @virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?

• 
  Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reported 16 minutes ago

  Anyone else having issues with virgin media internet today?!

• 
  Lee Summers (@LeeSum71) reported 19 minutes ago

  @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

• 
  John M Hunt (@Johnmhunt) reported 20 minutes ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.

• 
  Richard Davies (@RichardDavies20) reported 21 minutes ago

  @GoodByeXNow @darreng3007 @virginmedia Thanks so nearly a whole day with things not working properly, crazy

• 
  Bob (@Trebor0501) reported 22 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?