Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY1 and DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Redditch, Wolverhampton, West Bromwich, Oldbury, Dudley, Wednesbury, Bilston, Solihull, Smethwick, Willenhall, Rowley Regis, Halesowen and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Redditch |
TV | |
| Redditch |
TV | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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liz fox🦊
(@lizzyhappyfox) reported
from
Dudley, England
@virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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David Sheppard
(@davesheppard72) reported
from
Solihull, England
@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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Mark Steadman
(@iamsteadman) reported
from
Birmingham, England
@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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♥ Karina Aura ♥
(@karriecheer) reported
from
Birmingham, England
@virginmedia It says no known issues
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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♥Lauren™
(@XLaurenGould) reported
@virginmedia Thank you, so if my contract ends on the 18th jan. when do I need to contact to cancel it please?
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G R A Y B U R N
(@PaulGrayburn) reported
@Ald01977 @virginmedia Yeah I think I will. Been looking into that. Speeds are good (380Mbps down 40Mbps up) but the signal range is ****.
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Gary Thomas
(@Garythecabby) reported
@virginmedia Is there any time frame set for this as if I’d known before you installed the wiring I would not have disconnected my service from my previous supplier, now I’m left with nothing until I get the equipment and no one can tell me when this is likely to be.
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Dullboy
(@Dullard101) reported
@virginmedia hi. Need some help with a referral for virgin mobile. Just tried to join and the referral account process say confirmation link not valid
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Christian Caddick
(@Caddick988) reported
@virginmedia According to the service page there is no known issues however running my tests their is a network problem so when will the service page be updated to reflect the correct status?
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Christian Caddick
(@Caddick988) reported
@virginmedia I’ve used your diagnostic tests which have confirmed that their is a networking issue and it suggested to monitor the issue. Your customer services also said to call back if I was still having issues.
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Christian Caddick
(@Caddick988) reported
@virginmedia However no where does it say when you’ll be fixing this network issue or when it will be resolved by?
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Sam George
(@Samdrews1) reported
@virginmedia Well for the most part we don’t get full coverage throughout the house AND we can’t have more than 2 devices working at one time without it really slowing down.
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Sean 'Pollox' Whitehead⚫🌟⚪
(@SeanWhitehead__) reported
@virginmedia I logged in but it said there was no issues detected🤷🏽
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RV
(@rv10001) reported
@virginmedia hey guys. I'm in sw8 and internet had died (again!). Can you help?