Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Streetly, Oldbury, Smethwick, Wolverhampton, Walsall, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Total Blackout	1 hour ago
Birmingham	Internet	7 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Wi-fi	18 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Susan Johnson (@SusieWJr) reported 1 minute ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Andy (@a_Muss60) reported 2 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Colin Hunt (@HuntColin58) reported 3 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 8 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Simon Neale (@nealesj) reported 9 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Gordé 🦩 (@ReissOmari) reported 10 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Beard Punk (@BeardPunk) reported 11 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Antony Howlett (@AntonyHowlett) reported 14 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Ronnie Harris (@redron1975) reported 28 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Evan Davis (@EvanD) reported 30 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  hayley chapman (@haychapperz) reported 30 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Troy (@tr0y1291) reported 31 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Kev Maslin (@kevmaslin) reported 36 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Chris Psaras (@chrispsaras) reported 36 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Stephen Bennett (@Stephen12857059) reported 39 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Steve Lees (@measlewolf) reported 42 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  duggystone radio (@duggystoneradio) reported 45 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  iamscorchy (@iamscorchy) reported 53 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Beard Punk (@BeardPunk) reported 55 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Tim Hazelwood (@timhazelwood2) reported 57 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reformed Prisoner (@formerprisoner_) reported 6 minutes ago

  @virginmedia 2/2 cont… ombudsman. You constantly failed to deliver a service, made constant promises and failed to deliver on them, so you were left with no choice but to agree to the cancellation. You are quite comfortably the worst broadband provider I have ever come across.

• 
  karen connor (@kazconn) reported 7 minutes ago

  @virginmedia , ITV not working in NE16

• 
  Kevin Pain (@TheRealKPain) reported 8 minutes ago

  @virginmedia Done that and still the same issue tbh

• 
  Craig Aldridge (@CraigA3) reported 10 minutes ago

  Beware of @virginmedia they lie and change your bill without warning. Then multiple assistants will lie & says it's fixed but they will still charge you. If you call you'll be on hold for 30 mins tell them all the right security answers but they will say they are wrong & not help

• 
  Steven ross (@mn2704) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Julie Backstreet (@BSBJULIE78) reported 10 minutes ago

  @Channel4 what's going on with your channel through @virginmedia ? Awful picture/sound

• 
  Phil (@philbreadin) reported 10 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.

• 
  Buzz (@dombuz) reported 15 minutes ago

  So, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.

• 
  One day you'll see the truth (@therealsambo121) reported 17 minutes ago

  @virginmedia now at the sith attempt of trying to solve this issue! I'm going to quit My contact when it's up . Shame it's not now

• 
  Ed Jones (@edujones14) reported 17 minutes ago

  @Rep_CareHQ @virginmedia Still no resolution.