Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Tipton, West Bromwich, Oldbury, Bewdley, Walsall, Dudley, Wednesbury, Sutton Coldfield, Bilston, Bromsgrove, Halesowen, Brierley Hill, and Stourbridge.

City	Problem Type	Report Time
Wolverhampton	Wi-fi	19 hours ago
Birmingham	Internet	2 days ago
Birmingham	Total Blackout	3 days ago
Birmingham	Wi-fi	3 days ago
Tipton	Wi-fi	3 days ago
West Bromwich	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Jot Shoker (@jot_shoker) reported 17 seconds ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Neil Simpson (@nippa77) reported 42 seconds ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 7 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Susan Johnson (@SusieWJr) reported 8 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Trickie Dickie (@NickHickey84) reported 11 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  iamscorchy (@iamscorchy) reported 12 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Satish Danny Paul (@________Danny) reported 17 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  tarun (@tarun65170952) reported 20 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Howard Martin 💚 (@HJMKent) reported 37 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Ashley Day (@AshleyDay1971) reported 37 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  ch Saqib (@saqibsvideos) reported 38 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 39 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Steve Lees (@measlewolf) reported 43 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Satish Danny Paul (@________Danny) reported 44 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Stuart McCullagh (@stumccullagh) reported 48 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Evan Davis (@EvanD) reported 51 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Kiel (@k1El_w) reported 53 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  LVWLVS (@lvwlvs) reported 56 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  freckles n dimples (@xsasix) reported 59 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paddy Sweeney (@PaddySw99745534) reported 6 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Chris4RAFC (@Chris4RAFC) reported 8 minutes ago

  @DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 9 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Alex Davies (@daviesa02) reported 13 minutes ago

  @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

• 
  ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported 13 minutes ago

  Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

• 
  Damian Hastie (@DamianHastie) reported 14 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Pure Hearted Human (@Graelwyn) reported 15 minutes ago

  @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Tom J Jarvis (@TomJJarvis) reported 16 minutes ago

  @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 17 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  Success W Lewis (@SuccessWLewis1) reported 18 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.