Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Sutton Coldfield, Dudley, Kidderminster, and Kingswinford.

City	Problem Type	Report Time
Oldbury	E-mail	3 hours ago
Oldbury	Internet	3 hours ago
Birmingham	Wi-fi	8 hours ago
Birmingham	Wi-fi	20 hours ago
Birmingham	Internet	24 hours ago
West Bromwich	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Simon Neale (@nealesj) reported 1 minute ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 5 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Brian Cape (@BrianMCape) reported 5 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Stephen Bennett (@Stephen12857059) reported 7 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 8 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  TheBosz (@kolapoagunbiade) reported 8 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Antony Howlett (@AntonyHowlett) reported 9 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Beard Punk (@BeardPunk) reported 13 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  LynneMUFC#22#44 (@LynneMasters) reported 19 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  iamscorchy (@iamscorchy) reported 21 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  hayley chapman (@haychapperz) reported 28 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  iamscorchy (@iamscorchy) reported 31 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 34 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 35 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  ch Saqib (@saqibsvideos) reported 38 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Brian Cape (@BrianMCape) reported 39 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Colin Hunt (@HuntColin58) reported 41 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Stuart McCullagh (@stumccullagh) reported 43 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Tim Hazelwood (@timhazelwood2) reported 55 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 59 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo (@MrsPeebs208) reported 6 minutes ago

  @JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else

• 
  Stevy Martin (@_inexcelsisdeo) reported 8 minutes ago

  @virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?

• 
  Graham Long (@Grahamthecabbie) reported 11 minutes ago

  Anyone else having problems with @virginmedia useless service!

• 
  Anthony Hockey (@AnthonyHoc69184) reported 14 minutes ago

  @virginmedia I’ve just sent you a message on message box about my tv box. Last night I had to reboot it twice because the connection wasn’t good. Today I’ve had the picture break up after recording a programme. Why am I having to pay all that money to have a poor service?

• 
  Cheryl Mckenzie (@Cheryl_x) reported 15 minutes ago

  @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄

• 
  KoalaTeaEJ 🐨☕ (@KoalaTeaEJ) reported 16 minutes ago

  @youfibre I've just moved to YouFibe from Virgin Media but I need to pay out Virgin Media which I was told that YouFibre was going to cover. How do I fix this? I don't want to bills and 2 internet providers.

• 
  JC (@SaffaJC) reported 19 minutes ago

  @virginmedia Apparently I can only raise one complaint at a time otherwise the previous one closes. I mean how ridiculous are your systems.

• 
  steve smith (@true_faith586) reported 28 minutes ago

  @virginmedia Nigh on impossible to get through to your customer services. Agreed a new much cheaper broadband deal with you earlier in the year but I'm STILL being charged the OLD price for the OLD deal 😡

• 
  Adam (@LCFCtilIDie1989) reported 30 minutes ago

  @virginmedia why have I just been hung up on having spent ages to talk to someone about my broadband issue? So unprofessional and such poor service

• 
  Nik (@ThingsByNik) reported 31 minutes ago

  @SparkyLotus @youfibre I’ve had You Fibre and Virgin Media knocking last few last weeks, so seems it’s still a thing for broadband sales. I always say that I will never buy anything that someone knocks at my house to sell.