Virgin Media outages and service status in Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Dudley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 25, 4:43 PM GMT+1.
- Internet (59%)
- Wi-fi (20%)
- Total Blackout (10%)
- TV (5%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in Dudley come from postal codes DY1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kidderminster, Brierley Hill, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Dudley, Wednesbury, Bilston, and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 24 hours ago |
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TV | 1 day ago |
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Internet | 1 day ago |
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Phone | 1 day ago |
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Internet | 2 days ago |
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Total Blackout | 2 days ago |
Nearby cities with recent reports
22 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Evan Davis (@EvanD) reported from Birmingham, England@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia Sending me over bill again and again n customer service is even more worst
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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neil fleming (@ThatNeilFleming) reported from Wolverhampton, England@fesshole Imagine having virgin media - those poor kids
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@MykeJD1 @virginmedia Gone down for a lot of people apparently
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM
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Stephen Bennett (@Stephen12857059) reported from Birmingham, EnglandOnce again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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Scott badham (@scbadham) reported from West Bromwich, England@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Stuart McCullagh (@stumccullagh) reported from Swindon, EnglandAny news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia
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Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Chris Psaras (@chrispsaras) reported from Dudley, England@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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Andy (@a_Muss60) reported from Swindon, England@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia any updates on the VPN issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PAT WEBB (@nan2thou) reportedVirgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.
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entrustTMF (@entrustTMF) reported@virginmedia broadband outage keeps on getting worse and worse😡 After 2 days of rolling updates for the fix getting prolonged and an assurance it would be fixed by 5.30PM YESTERDAY from their helpline, they updated to 1.30 today. Now a message to say 1 PM on 29/4🤬 Unacceptable
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Matthew Belcher (@rinnerville) reported@youfibre so leave virgin media cos they were crap and now you guys have sold out to them. Time to look for a new supplier.
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entrustTMF (@entrustTMF) reported@virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that
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Jason Caine Smith (@jasoncainesmith) reported@virginmedia and you can’t even recognise his account details or phone number so he’s sat there without tv!! Unacceptable service levels! I sincerely hope you’ll be refunding him some of the extortionate amount he pays you each month !
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Joel Sheppard (@joelshepp) reported@virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.
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John James (@_kimosabe_) reported@virginmedia this company is a fraud they tell you that you can get free access to HBO max and it is totally untrue disgusting service
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Cameron Conner (@RadioCammy) reported@virginmedia hi I’d like to lodge a complaint about your shocking customer service how do I do this ?
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mike davies (@DavMichael) reported@virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?
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Oldbloke (@Oldbloke74) reported@entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤