Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Oldbury, Birmingham, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, Halesowen, and Streetly.

City	Problem Type	Report Time
Wolverhampton	Internet	1 hour ago
Oldbury	Internet	1 hour ago
Birmingham	Internet	14 hours ago
Wolverhampton	TV	16 hours ago
Bilston	TV	21 hours ago
Wolverhampton	TV	21 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 2 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 3 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Jazba Entertainment (@JazbaEnt) reported 3 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Satish Danny Paul (@________Danny) reported 5 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Brian Cape (@BrianMCape) reported 11 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Andraay Leung (@Andraay) reported 12 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Trickie Dickie (@NickHickey84) reported 14 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Satish Danny Paul (@________Danny) reported 17 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Shelly (@shelleex5) reported 17 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Brian Cape (@BrianMCape) reported 21 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Troy (@tr0y1291) reported 21 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Dani Grim (@RefinedSavage) reported 23 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 24 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Jot Shoker (@jot_shoker) reported 25 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Howard Martin 💚 (@HJMKent) reported 27 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Satish Danny Paul (@________Danny) reported 38 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Stephen Bennett (@Stephen12857059) reported 41 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 45 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Susan Johnson (@SusieWJr) reported 46 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Stu Jones (@StuJonesMusic) reported 51 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported 3 minutes ago

  @Da8blue @virginmedia Same problem in the North East, been like this all day.

• 
  Kashmira Irani (@haircut52) reported 3 minutes ago

  @virginmedia your customer service is atrocious. Tried to get an engineer visit as not getting barely any channels. On the phone now for 30 minutes This problem has happened before . Only an engineer can fix this. HELP

• 
  Gillian Carrick (@gillian_carrick) reported 5 minutes ago

  @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?

• 
  iX J Å M Ė S (@repeatall) reported 7 minutes ago

  @virginmedia This update is so ****. All it does is give you epileptic fits!

• 
  Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported 7 minutes ago

  @cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.

• 
  Dave (@Dave_Syracuse) reported 8 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  Sarah (@sarahdaxsarah) reported 9 minutes ago

  @virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!

• 
  Chris Perez (@ChrisPerez75) reported 12 minutes ago

  @virginmedia There are still issues with my TV. The BBC channel 101 is inactive & has a black screen. Why is this still the case? What are you doing to rectify this & how long will it take?

• 
  Shorty (@ClassicSoulDJ) reported 13 minutes ago

  @virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS

• 
  Davey Lad (@Daveytmartin) reported 13 minutes ago

  @Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!