Virgin Media

Virgin Media Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 02/27/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Redditch, Solihull, Sutton Coldfield, Dudley, Brierley Hill, Bilston and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham TV
United KingdomBirmingham TV
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)

  • StarryUK Mark Starr (@StarryUK) reported from Birmingham, England

    @virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in

  • Nparanoid nimrod x (@Nparanoid) reported from Solihull, England

    @virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.

  • james_e_grant James (@james_e_grant) reported from Birmingham, England

    @virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey

  • Darkbluebaggie Doug Grant (@Darkbluebaggie) reported from West Bromwich, England

    @virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.

  • HayleyLaw3 Hayley Law (@HayleyLaw3) reported from Wednesfield, England

    @virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    @virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.

  • CannedWildlife Adam O'Hare 🏳️‍🌈 💚 (@CannedWildlife) reported from Birmingham, England

    @virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down again

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia I will do both; what’s the number for technical support; will try one last time 🙃

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?

  • victortebbit jason jones (@victortebbit) reported from Birmingham, England

    @virginmedia The '**** of back to America'. 😱

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Birmingham, England

    @Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amy_clare95 Amy (@amy_clare95) reported

    @virginmedia Yes, the TV box is a wired connection. It's actually not the TV that's the problem though. I'm streaming on my phone (to the TV via smart view) and he is streaming on his Mac book.

  • Champy1973 Jon Champ (@Champy1973) reported

    @amy_clare95 @virginmedia What should you be getting? 50 ish is ok if it's a steady 50.. I have 350mb so most things are fine. What people forget is most stuff is server and only as good as it. Streams can be ****

  • Tomo_CPT Chris Thomas (@Tomo_CPT) reported

    @virginmedia worst customer service experience told last week to leave the mobile service as coverage is poor in my area now told only media deal I can have has to have a sim deal or go up 50% (spot the irony) 🤯

  • matt4thegiles Gilesy (@matt4thegiles) reported

    @virginmedia 18 months of awful internet. Trying this as a new form of contact as your customer service keeps telling me there is no issue. Sending this on 4G. Look forward to your response.

  • CraSaunders Craig Saunders (@CraSaunders) reported

    @virginmedia My 78 year old Mum spoke to VM customers services and they said moving the number wouldn't be an issue. No mention of before disconnection. I will be following this up with OFCOM as it's not acceptable to treat a 78 year old lady like this.

  • CraSaunders Craig Saunders (@CraSaunders) reported

    @virginmedia Which only confirms my post. Poor customer service. I will be logging a complaint to OFCOM regarding this matter

  • lizradcliffe1 liz radcliffe (@lizradcliffe1) reported

    @virginmedia Why do I have to call them - the guy that was there today said he could detect a number of faults - surely you should just be able to cross reference that visit and advise them problem not fixed

  • CBliss98 Charles (@CBliss98) reported

    @virginmedia Then why can I not have a deal advertised on your website that’s for new customers when I’m an existing customer? It’s almost like you want people to leave and go somewhere else. That’s what I’ll be doing if this isn’t sorted

  • ranjitrajan1989 Ranjit Rajan (@ranjitrajan1989) reported

    Hi @virginmedia internet stopped working at G3 Glasgow. Please advise if there are any issues in the area

  • yuraginightlife . (@yuraginightlife) reported

    @virginmedia fix my internet u little rats i won’t tell u again