Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Oldbury, Wolverhampton, Wednesbury, Brierley Hill, Smethwick, Walsall, Sutton Coldfield, Tipton, Stourbridge, Bromsgrove, Bilston, and Kidderminster.

City	Problem Type	Report Time
Birmingham	Total Blackout	7 hours ago
Birmingham	Internet	8 hours ago
Birmingham	Total Blackout	15 hours ago
Birmingham	Internet	1 day ago
Dudley	Internet	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 17 seconds ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Simon Neale (@nealesj) reported 2 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  John (@jfrncs_) reported 10 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Gordé 🦩 (@ReissOmari) reported 10 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Stephen Bennett (@Stephen12857059) reported 11 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  tarun (@tarun65170952) reported 17 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  ch Saqib (@saqibsvideos) reported 21 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  duggystone radio (@duggystoneradio) reported 28 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Bonna (@Phil_Bonna) reported 32 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Steve Lees (@measlewolf) reported 34 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Rob Chipman (@robchippyman) reported 34 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Satish Danny Paul (@________Danny) reported 35 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  LVWLVS (@lvwlvs) reported 36 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Dani Grim (@RefinedSavage) reported 36 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 37 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Satish Danny Paul (@________Danny) reported 42 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Simon Neale (@nealesj) reported 43 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 43 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Steve Lees (@measlewolf) reported 53 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Gordé 🦩 (@ReissOmari) reported 56 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andhea (@andhea101) reported 9 minutes ago

  @virginmedia Wow and I hope your team can as well.....and maybe keep it running for days as well.....ok maybe I shouldn't have such high hopes....ok the maybe your team can keep it running for hours.....btw your service stays is wrong and misleading....says no broadband no TV...correct..but..

• 
  J (@the_geeker) reported 10 minutes ago

  @kelly_owls @virginmedia They are horrendous. Took me about 2 hours to cancel mine a few years and it still haunts me. Horrendous company

• 
  ruanotblind (@EddieDunne43889) reported 10 minutes ago

  @griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.

• 
  chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported 13 minutes ago

  @virginmedia almost 15 mins now surely you’re ***************? fix the dazn stream ffs!

• 
  Moo (@jazzioooo) reported 14 minutes ago

  @virginmedia why is your broadband so bad? World cup games and im having a nightmare watching them with the broadband drop outs!

• 
  Philip Griffin (@PhilipGrif54755) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  FiFa 🌎 🌎 cup IPTV service (@cantu881303) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Buca Bertie. De 🦓 🫶 (@_Flirtram_) reported 16 minutes ago

  @gblondon1 @skytv @virginmedia Virgin are absolutely shocking. Forced into using them and believe me there is no comparison. Prepare for frustration and abysmal customer no service

• 
  Edward Hamilton (@epwhamilton) reported 17 minutes ago

  @virginmedia I'm aware that that's what it shows, however one of your agents has told me that there is a network issue and no information is being communicated nor is it being acknowledged on the website. To say it is my equipment is disingenuous

• 
  Moaning Minnie (@MoaningMinnie25) reported 20 minutes ago

  @O2 It's fine, I was using the incorrect email address for Disney+, so I've sorted it. But I am never signing up for that joke company Virgin Media as long as I live.