Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Streetly, Oldbury, Smethwick, Wolverhampton, Walsall, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	6 hours ago
Birmingham	Wi-fi	6 hours ago
Birmingham	Wi-fi	13 hours ago
Birmingham	Wi-fi	14 hours ago
Birmingham	Internet	16 hours ago
West Bromwich	E-mail	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 2 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Susan Johnson (@SusieWJr) reported 6 minutes ago from Dudley, England

  @virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔

• 
  ch Saqib (@saqibsvideos) reported 9 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Rob Chipman (@robchippyman) reported 11 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Satish Danny Paul (@________Danny) reported 18 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Martin Price (@mrmjprice) reported 18 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Brian Cape (@BrianMCape) reported 19 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Stephen Bennett (@Stephen12857059) reported 22 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Susan Johnson (@SusieWJr) reported 38 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  SorachiTim (@PolymathTim) reported 38 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Andy (@a_Muss60) reported 44 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Andraay Leung (@Andraay) reported 45 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Stephen Bennett (@Stephen12857059) reported 45 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Steve Lees (@measlewolf) reported 47 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Gordé 🦩 (@ReissOmari) reported 50 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 51 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  John (@jfrncs_) reported 51 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Satish Danny Paul (@________Danny) reported 60 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rick_x (@rick_x) reported 9 minutes ago

  @virginmedia I want to make a complaint but with a paper/electronic trail, I have been trying to get a fault addressed but it has been impossible to speak to anyone hence the complaint

• 
  rick_x (@rick_x) reported 13 minutes ago

  @virginmedia Those are not convenient, why not fix your broken web form?

• 
  BRIAN HEALY (@XBRIAN501) reported 14 minutes ago

  @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

• 
  Sarah Thompson (@SuttonRed) reported 20 minutes ago

  @virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Trying to sort this for my 70 year old mum and going slightly mad. Thanks.

• 
  Fredo (@6ixFredo) reported 20 minutes ago

  @virginmedia Im cancelling my direct debit and im not paying a single penny until you sort out your abhorrent service. its been a year ive been having these issues and your cs team who barely speak a lick of english have been beyond useless. Multi billion £ company btw

• 
  Stewart Brown (@JerominePozone) reported 27 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Quinn 😈 (@pressqforquinn) reported 27 minutes ago

  @official_throne Virgin Media is having an outage until 7th April due to the religious weekend sooo can't stream until they fix the issue... 😔

• 
  Brett Downes (@tterbsenwod) reported 28 minutes ago

  @virginmedia your companies customer service is an absolute disgrace. I have 5 outstanding complaints with you, and each time you sent some kind of automated response saying all been sorted!

• 
  DarkFlash (@DarkFlash81) reported 31 minutes ago

  @MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.

• 
  Deleted (@deleteduser2007) reported 35 minutes ago

  @virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ