Virgin Media outages and service status in Dudley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 10 outage signals in the last 24 hours around Dudley, including 10 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 25, 11:25 PM GMT+1.
- Internet (43%)
- TV (30%)
- Wi-fi (15%)
- Total Blackout (7%)
- E-mail (5%)
The latest reports from users having issues in Dudley come from postal codes DY1 , DY5 , DY2 and DY3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Sutton Coldfield, Dudley, Kidderminster, and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 19 minutes ago |
|
|
Internet | 3 hours ago |
|
|
Wi-fi | 3 hours ago |
|
|
Wi-fi | 3 hours ago |
|
|
TV | 3 hours ago |
|
|
Internet | 4 hours ago |
Nearby cities with recent reports
36 recent signals
11 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph
-
Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
-
duggystone radio (@duggystoneradio) reported from Swindon, EnglandWell hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….
-
Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia any updates on the VPN issue?
-
neil fleming (@ThatNeilFleming) reported from Wolverhampton, England@fesshole Imagine having virgin media - those poor kids
-
Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
-
Steve Lees (@measlewolf) reported from Dudley, England@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
-
ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia They haven't called me yet that's how bad you're
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandFed up of these “intermittent” problems with my @virginmedia broadband.
-
Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandCausing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
-
Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia guess what ********* your system is down again. Useless pricks.
-
Andy (@a_Muss60) reported from Swindon, England@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
-
iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
-
Kiel (@k1El_w) reported from Birmingham, England@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
-
SorachiTim (@PolymathTim) reported from West Bromwich, EnglandZero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
-
Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.
-
Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, England@virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again
-
Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
-
Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandAnd just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Vicky Leigh (@vickiferris) reportedGo back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia
-
GLH (@GarryHines4) reported@virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬
-
DÏE BLUE BARON (@duke_olaf) reported@virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals
-
Skids (@drdjmarks) reportedI've had half a dozen or so emails from @virginmedia in the last 6 months offering me a new hub at no extra cost. Each time I'm asked to click the link to order, but each time it merely takes me through to my current service status with no option to order? Extremely annoying.
-
Matt (@mjpenn7) reported@DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕
-
michael albertina (@scoggs70) reported@virginmedia If I don't it will never be resolved, so please do. As I am missing services I can only presume I will be refunded an acceptable amount for my inconvenience? I still await my refund from December when I was without service for 5 days?
-
trev (@tfd1977) reported@virginmedia service is getting worse by the day nearly a month now and still broadband keeps dropping..apparently engineers are fixing the problem! Every few days get a message saying fixed then next day down again…sick and tired and crap service
-
Richard Susskind (@richardsusskind) reportedAnyone got any advice on how to get @virginmedia to help solve a problem? My WiFi and TV have not been working since Thursday and I am told the outage in the area may not be fixed until Tuesday. Hard to accept.
-
Basquildol 💙 (@basquildol) reported@virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks
-
Suz (@scoobiesue82) reported@virginmedia It is default to audio descriptive so I change it to Original Dolby Audio both via the context (…) and pressing down and along to audio & subtitles but it’s not changing anything even though it appears to select what I want