Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Brierley Hill, Wolverhampton, Rowley Regis, Walsall, Bilston, Dudley, Wednesbury, Smethwick, Sutton Coldfield, Tipton, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Internet	19 hours ago
Birmingham	Wi-fi	20 hours ago
West Bromwich	Internet	22 hours ago
Birmingham	Internet	1 day ago
Oldbury	Internet	1 day ago
Birmingham	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Bonna (@Phil_Bonna) reported 1 minute ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Gordé 🦩 (@ReissOmari) reported 6 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Brian Cape (@BrianMCape) reported 8 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Neil Simpson (@nippa77) reported 9 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  LVWLVS (@lvwlvs) reported 13 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  duggystone radio (@duggystoneradio) reported 13 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Tim Hazelwood (@timhazelwood2) reported 21 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  tarun (@tarun65170952) reported 24 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Martin Wilkinson (@MartinWilko) reported 32 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Martin Price (@mrmjprice) reported 35 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Kev Maslin (@kevmaslin) reported 41 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  G 🇯🇲 (@ethnicalien) reported 43 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Alex (@laticwolf) reported 45 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Stephen Bennett (@Stephen12857059) reported 46 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Steve Lees (@measlewolf) reported 50 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 52 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Brian Cape (@BrianMCape) reported 52 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  Ronnie Harris (@redron1975) reported 56 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Simon Neale (@nealesj) reported 58 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Kiel (@k1El_w) reported 58 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Toner (@paul_k_toner) reported 7 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  John (@satinballs99) reported 8 minutes ago

  @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

• 
  Chris (@ChrisLew300) reported 9 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

• 
  Laura Rogowski Weldon (@LauraRWeldon) reported 9 minutes ago

  @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.

• 
  Teds (@Tedtalks13) reported 12 minutes ago

  @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk

• 
  Paul foster (@Paulfoster_64) reported 13 minutes ago

  @virginmedia Rh117ef internet down again! This service is absolutely dog ****!

• 
  Face palm Vengance (@IsTheTruthToxic) reported 13 minutes ago

  @virginmedia Yes it does and it’s a bad system. Your tortuous phone tree system makes talking to the right people very difficult, having to phone for the best deal instead of being offered it by daily is predatory and unnecessary, you know the problems so fix them

• 
  Jonathan Black (@jonblackbsb) reported 16 minutes ago

  @virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc

• 
  Richard (@ylesine999) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Gloucester Glass (@gloucesterglass) reported 23 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!