Virgin Media

Virgin Media Outage Report in Dudley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dudley come from postal codes DY1, DY2 and DY5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 03/18/2025 14:40

March 18: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Redditch, Smethwick, Sutton Coldfield, Brierley Hill, West Bromwich, Solihull, Wolverhampton, Stourbridge, Oldbury, Wednesbury, Ryton and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • simplepics66 Simple pics 📷 🇬🇧 (@simplepics66) reported from West Bromwich, England

    @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

  • PM_PaulMartin Paul Martin (@PM_PaulMartin) reported from Birmingham, England

    @virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

  • Nikkyt_23 Nicole Talbott (@Nikkyt_23) reported from Birmingham, England

    @_adam_cohen_ @virginmedia Adam. Story of my life complaining to VM! I’ve had 7 engineers to fix the same problem and then today some little **** called Melissa told me she has already been on the phone for 30 minutes with and put the phone down!

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    @deepblue1990 @virginmedia Power users are utter bastards to provide support for tbf

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia big thanks for your rubbish service that meant I dropped out of giving a lecture part way through - we pay a small fortune and expect decent service

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Are you real? I work I have to hold down a job

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Turns out turning your @virginmedia Hub 4 off and on again resets the 2.4GHz network name.

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for

  • charlottetomtom Charlotte (@charlottetomtom) reported from Solihull, England

    @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access

  • Arty_Mikey Arty Mikey Illustration (@Arty_Mikey) reported from Birmingham, England

    @virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.

  • Dannuccino Dan (@Dannuccino) reported from West Bromwich, England

    I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LukeWillan Luke Willan (@LukeWillan) reported

    @virginmedia Still no TV. Got through to Amy who was ace. Still no fix though and her team didn't ring me back like promised yesterday. How many hoops do I need to jump through? Your website even tells me their is no issue when it does a test.

  • AutisticAdhd Autistic/ADHD (@AutisticAdhd) reported

    @virginmedia I’ve had no internet for the last 24 hours, when I check local postcode area on your website it says there’s no problems, when I phone the service status number it says there are very complex problems taking longer than usual. Why the disparity?

  • sinead01248061 sinead (@sinead01248061) reported

    @virginmedia why my internet is down. Sort it out. NOW

  • Rippers66 Mark Ripley (@Rippers66) reported

    @virginmedia we’ve had no broadband, tv or phone in OX11 since 12:30 yesterday. Service status now showing no issues, but clearly there still are - what’s the problem and ETA to fix?

  • badassscotsman ochaye😜 (@badassscotsman) reported

    @virginmedia Honestly this your help a "Forum" you take our money with no help at all phone's put down everthing ignored and you send me to a forum are you kidding me. Excatly how is a Forum going to help us when a engineer said there was a problem. Really sad excuse.

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!

  • sinead01248061 sinead (@sinead01248061) reported

    @virginmedia hello why the internet still not working.

  • sinead01248061 sinead (@sinead01248061) reported

    @virginmedia internet still down 🤬🤬🤬🤬🤬🤬

  • rhynot Ryan Lynch (@rhynot) reported

    @virginmedia is the devil. 10 hours on the phone on hold (they hang up on you after every hour to maintain fake SLAs). Same 4 songs seared into my brain. Still no internet. #wostserviceonearth #pureevil

  • FrankMoxon Frank Moxon (@FrankMoxon) reported

    @virginmedia Also, I pay @virginmedia for 200mbps. But I get between 6mbps and 7mbps according to SpeedTest. Problem is, to fix that I will need to spend even more time I don't have spare trying to contact and get a useful response from your AWFUL customer services team. Hopeless!