Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Brierley Hill, Smethwick, West Bromwich, Walsall, Oldbury, Dudley, Wolverhampton, Sutton Coldfield, Tipton, Stourbridge, Bromsgrove, Bilston, Kidderminster, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Wi-fi	5 hours ago
Brierley Hill	Wi-fi	8 hours ago
Smethwick	Wi-fi	8 hours ago
Birmingham	Internet	10 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Wi-fi	15 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Neil Simpson (@nippa77) reported 4 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Ashley Day (@AshleyDay1971) reported 5 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  Gordé 🦩 (@ReissOmari) reported 7 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Stuart McCullagh (@stumccullagh) reported 10 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Gordé 🦩 (@ReissOmari) reported 12 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Evan Davis (@EvanD) reported 12 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Ronnie Harris (@redron1975) reported 13 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Jazba Entertainment (@JazbaEnt) reported 15 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  iamscorchy (@iamscorchy) reported 15 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 16 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Kiel (@k1El_w) reported 18 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  hayley chapman (@haychapperz) reported 18 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Beard Punk (@BeardPunk) reported 20 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Ronnie Harris (@redron1975) reported 24 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 39 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 41 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Andy (@a_Muss60) reported 49 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Shelly (@shelleex5) reported 50 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Chris Psaras (@chrispsaras) reported 53 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Susan Johnson (@SusieWJr) reported 59 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  London leaver (@ross_biagini) reported 49 seconds ago

  @virginmedia It went down at the weekend so please can you refund me?

• 
  steveo (@fluffybubbles73) reported 8 minutes ago

  If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

• 
  Jo (@Mansfield_Girl) reported 11 minutes ago

  @virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 11 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  Jeanette (@missjnyc1) reported 17 minutes ago

  @virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm

• 
  Solas Nua (@WilliamWhi34104) reported 18 minutes ago

  @VirginMediaNews We have had enough of parasites like this **** and virgin media sucking the money out of our taxpayers, the lot of you **** off out of the country, every one of you will pay for you theft.

• 
  Gary Broadbent (@garyb007) reported 18 minutes ago

  @lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.

• 
  Colin Fenn (@ColinFenn45) reported 19 minutes ago

  @virginmedia Hi, poor signal strength is wifi only, if I am streaming on my laptop it becomes unusable, with a msg not enough bandwidth, and will last for about 15mins. The signal strength notification struggles to make any bars, and eventually clears.

• 
  Katie (@Katiebush6) reported 20 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

• 
  liam (@liamsimo95) reported 21 minutes ago

  @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity