Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2, DY3 and DY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Walsall, Wolverhampton, West Bromwich, Willenhall, Dudley, Kingswinford, Redditch, Smethwick, Sutton Coldfield, Kidderminster, Brierley Hill and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Solihull |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Solihull |
Community Discussion
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Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Georgia
(@georgiarec28) reported
from
Dudley, England
@virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
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Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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julie
(@Brummie_Girl) reported
from
Birmingham, England
@virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.
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Doug Grant
(@Darkbluebaggie) reported
from
West Bromwich, England
@virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
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Tom
(@Tom12956152) reported
from
Solihull, England
@virginmedia is there any connection issues In the Solihull area?
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Craig
(@cra1gs) reported
from
Birmingham, England
So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey
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jason jones
(@victortebbit) reported
from
Birmingham, England
@virginmedia The '**** of back to America'. 😱
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pavan Kumar
(@AaryahiPavan) reported
@virginmedia appalling .booked a new broadband scheduled 15th couldn't recall password exactly, tried resetting password, sent to customer care asked for three characters from my forgotten password.When I tried live chat, I was kept in queue since morning. Regret the decision
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Liz Tray
(@LizTray) reported
@virginmedia I've already seen it. You get a tenner if you have 2 lost days of service. We both know that intermittent loss - a minute on, a minute off, all day, for days on end - does not qualify. This isn't my first time at the rodeo, NL.
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George Sandison
(@GeorgeSandison) reported
Got @virginmedia telling me (after factory resets, new cables, multiple port tests) that only Virgin Media branded Ethernet cables work. All the other Ethernet cables are LIES! & they’re going to leave me swinging for another week before even talking to me about my actual issue.
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freddie
(@freddieminelli) reported
@virginmedia It’s constant. This is why I left last time. What’s the point in paying for fast internet speeds when you’re always down? Your service checker always says no issues. Which is clearly wrong.
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Mark J Nagle
(@MarkyMoke189) reported
@virginmedia Thank you for being honest and telling us what the actual situation is. As deaf people, we are isolated most of the time and when situations like this happen when no one is telling us what the problem is, just compounds our isolation.
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Alex
(@HorridHorrors) reported
@james_a_tanner @virginmedia I have this exact same problem and it's driving me insane! So much for giving us the upgrade of "faster internet" for free. Be best off going back to Shell, and thats saying something!
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james ridley
(@jwr79) reported
@virginmedia Not much point in signing up for alerts in an area that I'm visiting. Since the merger I've had very poor signal and speed, it was far superior on Voda and EE prior to that.
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Benjamin Hendy #BlackLivesMatter
(@BenjaminHendy) reported
Hey @virginmedia - out in a town centre today - variously had 3G, 4G and 5G but regardless couldn’t place calls or send WhatsApp messages. Awful service. Never had this problem with @EE - they provided the best signal I’ve ever had. You’re even worse than @VodafoneUK
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Sarah 🚩💚🤍❤️ #WearAMaskYouStupidBastards
(@sazmeister88) reported
mad because both @virginmedia and @O2 insist that MK has full coverage with no issues yet central milton keynes is the only spot in Europe i can't get signal, it's been an issue every day i've been here for nearly six months, clearly there is an issue with the 4G coverage here
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Siobhan Hancock
(@Frenchisfun) reported
@virginmedia Good news- engineer turned up and was helpful! Bad news, it’s not sorted. Tv picture still pixelated. Problem with the external drop cable an engineer will apparently come in the next 2/3 days but I am no holding my breath… looking forward to me substantial compensation!