Virgin Media

Virgin Media Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 02/16/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Solihull, Sutton Coldfield, Walsall, Rowley Regis, West Bromwich, Dudley, Stourbridge, Wolverhampton, Brierley Hill, Bilston, Wednesbury, Cradley Heath and Redditch.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • Lofty633 Lofty (@Lofty633) reported from West Bromwich, England

    @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Tech support which is just another auto bot? Done that already

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?

  • Sweetkatexx Kathleen Devlin (@Sweetkatexx) reported from Birmingham, England

    Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia

  • BickleySteve Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Internet down in B90 4? No service for last 30mins

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Duncan_Leeds Duncan 🙏 🇺🇦 ❤️ 🌻 (@Duncan_Leeds) reported

    Bloody hell @virginmedia, told that my pretty basic package goes up from £60 to £75 - yet a new customer can get a better package for £29.99. Phoned to ask if I could have the same & was basically told to bugger off. Not much point sticking around then. Off to @EE we go…

  • JustAFootyFan_ Benjamin Hunt (@JustAFootyFan_) reported

    @DezzaMUFC @primevideosport @virginmedia I can imagine, I'm constantly annoyed at how slow my internet is

  • Mattdros Matthew Piggins (@Mattdros) reported

    @virginmedia I really dont think its a broadcaster issue unless every Virgin customer is reporting the same issue. It has never worked for me and was hoping there was a way of checking my boxes diagnostics or settings...

  • 8igz_ jack (@8igz_) reported

    @Vicaah @CallofDuty @virginmedia Got same issue I’m on the 500 package and I’m getting 16 download

  • TraceyCulverho3 Tracey Culverhouse (@TraceyCulverho3) reported

    @virginmedia There are no faults. I have been in contact with customer service so many times. They just say take speed tests for a month and call back but your call times are so long

  • boxer_junior Rocky Boxer Junior (@boxer_junior) reported

    @virginmedia My tv service stopped working in Dec’. When I eventually had time to book a tech’ in Jan’ I got a tech’ visit. He arrived swapped the box 4 times & said he’ll come back in 2 days. He didn’t. I chased and eventually got another tech’. He said he’ll book urgent re-pull but didn’t.

  • whitehorsebooks White Horse Bookshop (@whitehorsebooks) reported

    @virginmedia is there a problem with passwords at the moment? The reset has gone insane.

  • Vicaah Vick (@Vicaah) reported

    Why is it everytime there’s a @CallofDuty update @virginmedia broadband wants to screw me over. Supposed to be the best but I’m getting 8.13mbps download when I pay for 1GB down…… are you having a laugh.

  • birtburn Paul Birtwistle #3.5% (@birtburn) reported

    Is anyone having problems with getting rover's on the red button. I'm with virgin media

  • tom_or_dolly (@tom_or_dolly) reported

    @virginmedia can you let me know how I would go about activating a Virgin coaxial wall port? I have tried to plug my new 360 box in to an unused port and it is not working. I have tried talking to customer services but they weren't helpful with it.