Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Wolverhampton, Dudley, Solihull, Bilston, Sutton Coldfield, Rowley Regis, Wednesbury, Cradley Heath, Brierley Hill, Redditch and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@SoaneRanger) reported
@OllyMann @virginmedia I said pretty much the same earlier - I live in a terrace, both neaighbours can get super fast virgin media broadband, but I’m stuck on approx 18MBs download speeds and having to run Wi-Fi off my phone hotspot. Apparently they can’t do anything to help…
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The_Redundancy_Diary
(@Redundancy2020) reported
@virginmedia broadband has been intermittent and slow all morning. Care to explain why?
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Chris Evans
(@chrisevans39) reported
@virginmedia I am a new customer just received my hub 3 but I don’t appear to have a wall socket so need an engineer visit. How can I book please?
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lynette higgins
(@lynettehiggins3) reported
@virginmedia Cannot get online via computer cause no broadband and trying with phone but is slow
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Mark Davies
(@MeroMark) reported
@virginmedia I can’t wait 5 days to have your error rectified and no broadband. I can answer other security questions so who can help?
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Sfollower28
(@sfollower28) reported
@virginmedia Im on live chat looking to cancel currently
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Olly Mann
(@OllyMann) reported
It is astonishing that Richard Branson can fly into space yet @virginmedia customer service is so appalling.
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Kubi
(@kubz_g) reported
@virginmedia thanks for the Christmas surprise! You’ve put me into a new 18 months contract without my permission and now telling me it’s my fault and won’t cancel me without any fees being paid. Asked for calls to be listened to and still no hope! CANCEL ME NOW!!
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Lisa Hutchings
(@LHutchingss) reported
@virginmedia Called again yesterday, my husband is hard of hearing and was struggling to understand the customer service agents accent. On the phone for ages to be told the system was down could we call again?!
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Lisa Hutchings
(@LHutchingss) reported
@virginmedia A call to your customer services,we hoped it had been rectified! Still waiting for a returns label for the 360….doesn’t look like it’s been credited along with a credit due for calls we didn’t realise we’d made on home phone not included in our package.