Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Streetly, Smethwick, Wolverhampton, Walsall, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Sutton Coldfield.

City	Problem Type	Report Time
Oldbury	Internet	3 hours ago
Birmingham	Internet	4 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Total Blackout	8 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Brian Cape (@BrianMCape) reported 2 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  ch Saqib (@saqibsvideos) reported 3 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Ronnie Harris (@redron1975) reported 5 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Kev Maslin (@kevmaslin) reported 9 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Susan Johnson (@SusieWJr) reported 12 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Stephen Bennett (@Stephen12857059) reported 14 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  G 🇯🇲 (@ethnicalien) reported 17 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Jot Shoker (@jot_shoker) reported 20 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 21 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  tarun (@tarun65170952) reported 29 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Stuart McCullagh (@stumccullagh) reported 31 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 33 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  le Phantom Plume (@lePhantomPlume) reported 36 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Beard Punk (@BeardPunk) reported 41 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Gordé 🦩 (@ReissOmari) reported 50 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Martin Price (@mrmjprice) reported 54 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 57 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  ch Saqib (@saqibsvideos) reported 58 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Kev Maslin (@kevmaslin) reported 59 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@AlexR6_) reported 2 minutes ago

  @Hajontop @AgmOli_ @virginmedia had to cancel scrim cos my wifi decided to die

• 
  YvonneOrchard (@Gejosmum) reported 3 minutes ago

  @MJW_F1 @Channel4 @virginmedia Same with sky this past weekend, it could be a channel four issue.

• 
  Henley (@HenleyDB) reported 7 minutes ago

  @GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.

• 
  Cam (@Snickerboi95020) reported 7 minutes ago

  @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

• 
  Vishal Vaghjiani (@VaghjianiV23409) reported 9 minutes ago

  @virginmedia The issue is still unresolved and I’m being told to wait again. Unacceptable when Virgin Media’s negligence cut my phone line. After multiple complaints and weeks of stress, the sensible solution is to let me leave the contract with no fees and avoid further drama.

• 
  Cunno (@CunnoRed) reported 11 minutes ago

  @VirginMediaNews Virgin media , RTE all bought an paid for. ANY PERSON who is against this protest is a FF FG Supporter they voted them in and have no problem with the soaring costs of everything. Anyone saying just get on with it obviosuly has a cushy life bought houses for **** all way back

• 
  Garry (@paragaz) reported 13 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  tim.. (@timmorr17294439) reported 15 minutes ago

  @GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..

• 
  It’s Tuuitter Not X! (@ndmerc) reported 15 minutes ago

  @virginmedia my constantly fault landline is unavailable yet again. This must be the fourth or fifth time this has happened and you cannot arrange a fix online. What is the point of an online help facility that does not help? What is the address for a formal complaint?

• 
  Rep74NL (@JohnnyRep74) reported 16 minutes ago

  @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now