Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Oldbury, Birmingham, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, Halesowen, and Streetly.

City	Problem Type	Report Time
Wolverhampton	Internet	8 hours ago
Oldbury	Internet	8 hours ago
Birmingham	Internet	20 hours ago
Wolverhampton	TV	22 hours ago
Bilston	TV	1 day ago
Wolverhampton	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Bonna (@Phil_Bonna) reported 6 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Stuart McCullagh (@stumccullagh) reported 13 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Howard Martin 💚 (@HJMKent) reported 14 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  freckles n dimples (@xsasix) reported 17 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Steve Lees (@measlewolf) reported 19 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Martin Wilkinson (@MartinWilko) reported 25 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Ronnie Harris (@redron1975) reported 25 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  LVWLVS (@lvwlvs) reported 26 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  le Phantom Plume (@lePhantomPlume) reported 27 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Susan Johnson (@SusieWJr) reported 32 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Chris Psaras (@chrispsaras) reported 33 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Martin Price (@mrmjprice) reported 33 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Steve Lees (@measlewolf) reported 36 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  ch Saqib (@saqibsvideos) reported 37 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 39 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 47 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Trickie Dickie (@NickHickey84) reported 54 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Stuart Henley (@HenleyStatic) reported 57 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  duggystone radio (@duggystoneradio) reported 60 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Steve Lees (@measlewolf) reported 60 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denise Bragg (@dennybragg) reported 6 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 9 minutes ago

  @virginmedia @docrussjackson Are we all getting compensation then as you are not providing a service that we pay a lot for.

• 
  Kevin Thomas (@kevinwevin2002) reported 18 minutes ago

  @JoshCF_ I left them for Virgin Media. Been with Sky 22 years. There’s no reward for loyalty, no matter how many times they tell you you’re a ‘Diamond VIP’ customer. It’s all shite.

• 
  devske5 (@devske5) reported 19 minutes ago

  @virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?

• 
  Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported 19 minutes ago

  @virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?

• 
  J Corbi (@JCorbinHus) reported 19 minutes ago

  @virginmedia VM CONNECT APP is constantly crashing not allowing me to sign in

• 
  Alex (@Ahead18251112) reported 20 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  Bish (@bisho32287) reported 20 minutes ago

  @virginmedia This is still not fixed despite your latest update saying 11.05am. What's going on? It would be helpful to have more up to date information. This is getting beyond a joke, it's over 24hrs now without a service.

• 
  Sarah (@sarahdaxsarah) reported 24 minutes ago

  @virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!

• 
  G Strachan (@Forcegayle) reported 25 minutes ago

  @virginmedia What I cannot understand is you reply individually and say there's a problem but you do not put a social media post out this morning informing customers about it. Why? All your posts are in 2025