Virgin Media

Virgin Media Outage Report in Dudley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dudley come from postal codes DY1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 03/14/2026 21:00

March 14: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Dudley, Wednesbury, Bilston, Solihull, Smethwick, Wolverhampton, Redditch, Walsall, Willenhall, Rowley Regis, Halesowen and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Total Blackout
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • Nparanoid nimrod x (@Nparanoid) reported from Solihull, England

    @virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • jpkesseler JP (@jpkesseler) reported from Birmingham, England

    It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.

  • julsbarnes julianbarnes (@julsbarnes) reported from Birmingham, England

    @virginmedia Your broadband is down in B139YN....any idea when it will be back up?

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Birmingham, England

    @Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)

  • Tom12956152 Tom (@Tom12956152) reported from Solihull, England

    @virginmedia is there any connection issues In the Solihull area?

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    @virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.

  • Darkbluebaggie Doug Grant (@Darkbluebaggie) reported from West Bromwich, England

    @virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.

  • victortebbit jason jones (@victortebbit) reported from Birmingham, England

    @virginmedia The '**** of back to America'. 😱

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down again

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    @virginmedia looks like there is an outage in the B24 area for broadband.

  • KarenPerry7 *KP* (@KarenPerry7) reported from Willenhall, England

    Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in

  • StarryUK Mark Starr (@StarryUK) reported from Birmingham, England

    @virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia I will do both; what’s the number for technical support; will try one last time 🙃

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScouserIan86 Ian H (@ScouserIan86) reported

    @virginmedia any idea what’s going on with the broadband in my area. It says in your status app there is no issue yet my WiFi is not working

  • superprinter craig mason (@superprinter) reported

    Wow ,waiting to speak to a member of the @virginmedia team regarding my WiFi not working scrolling twitter, so many people with issues right now

  • sapperben Ben Monaghan (@sapperben) reported

    @virginmedia C-0802211633. Unfortunately it has been put down as “apology to the customer” as the resolution.Nope, I’m after a refund for loss of service.CS agent told me to make that complaint and then another to the tech dept. Found you can’t have two at the same time!

  • maddogman17 Mr Thomas (@maddogman17) reported

    @virginmedia Hello, I am not trying to pay, I have been trying to cancel for 3 months and they are chasing me for the payments of these 3 months (I no longer use the service). There is a DM option where you could arrange the callback. #GiveMeABreakBranson

  • andrewpgovan Andrew Govan (@andrewpgovan) reported

    @virginmedia @VirginMedia Lol...your response to an issue about you not answering the phone, chat or tweets....is to phone you???? Have you got a single clue how to operate in lockdown?

  • KnownAsNobbo Sam Noble 🤠 (@KnownAsNobbo) reported

    @virginmedia Virgin Media's unusable service continues to plague my life. For the price of £40 per month I can't even open a web page in my own bedroom and have to access my University lectures via a hotspot at additional cost to myself. When will you do something about it?

  • Sadfrankie1 Sadfrankie (@Sadfrankie1) reported

    @virginmedia Let me see wait hours and they can't fix the problem. Is that enough information for you.

  • rrobcook rrobcook (@rrobcook) reported

    @donk0802 @virginmedia Is it definitely the broabdnad dropping out Mick and not just the WiFi? Their routers are notorious for having terrible "Smart WiFi" that goes bananas for absolutely no reason!

  • abu_zakiya Abu Zakiya (@abu_zakiya) reported

    @virginmedia Are you all bloody stupid! This is the reply I got from your customer service team GB I'm extremely sorry to see you have been trying since 4 days to cancel your contract. I can completely understand your concern and my apologies for the inconvenience caused......

  • GraingerErnest 𝔼𝕣𝕟𝕖𝕤𝕥 𝔾𝕣𝕒𝕚𝕟𝕘𝕖𝕣 (@GraingerErnest) reported

    @virginmedia hello. Is your call centre international? I keep getting a call from an international number telling me they’re from you and my internet is broken and they’re going to fix it for me. Given that it’s a brand new modem I have doubts.