Virgin Media

Virgin Media Outage Report in Dudley, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dudley come from postal codes DY2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 03/06/2026 13:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Redditch, Walsall, Willenhall, Solihull, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, Dudley, Brierley Hill and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomWolverhampton Phone
United KingdomWest Bromwich Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • byronparsons05 byron parsons (@byronparsons05) reported from Solihull, England

    @virginmedia is there any issues with internet today? It’s been down for three hours now

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.

  • AndyTDEJ Andy H (@AndyTDEJ) reported from Dudley, England

    I think @virginmedia are attempting to outdo @TUIUK for the worst customer services . I’ve spent 45 mins on hold so far waiting to speak to a human . Doesn’t beat 3 and half hours trying Tui but bless Virgin they’re trying. Just appalling 👍

  • byronparsons05 byron parsons (@byronparsons05) reported from Solihull, England

    @virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @LDTomo @virginmedia 3 times I’ve contacted them now & they’ve done **** all about it. Want £100+ to move a router as well the jokers.

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    And now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.

  • mercede72928186 Mercedes Hodson 👷🏻‍♂️💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog

  • mercede72928186 Mercedes Hodson 👷🏻‍♂️💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @Carol74438555 I was having issues with Virgin media too but they are sending me an updated box out so hopefully it will be ok then

  • bicovico victoria nicholson (@bicovico) reported from Solihull, England

    @virginmedia shocking service again today

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!

  • ninsull Nickins (@ninsull) reported from Solihull, England

    @virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia Yes this was after I reset. I have been trying a hub reset regularly and it doesn’t help. How do I check the package I am on? Im not sure.

  • adam_jordan112 Adam (@adam_jordan112) reported from Birmingham, England

    @virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @virginmedia my WiFi is running at 3.4 download speed. This is the 3rd time I’ve contacted and done tests and still no fix has been made.

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @LDTomo @virginmedia **** that they ain’t having more money off me when their speeds should be much better. It’s never been this bad so there’s an issue somewhere.

  • richiebunn Dickie B (@richiebunn) reported from West Bromwich, England

    The award for the worst ever customer service goes to @virginmedia over an hours wait to get through.

  • adam_jordan112 Adam (@adam_jordan112) reported from Birmingham, England

    @virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HarrieSilver Harrie (@HarrieSilver) reported

    if you've been having issues with twitch the past few days you're most likely with Virgin Media i guess, everyone i've spoken to is having the same issue with this ISP. FIX THIS @virginmedia @TwitchSupport

  • 420Dixy ©.DIXY.© (@420Dixy) reported

    @virginmedia is it possible to go back from the V360 upgrade? Don't like it and all my recordings either don't record or the quality is poor and jumpy ... I'm on highest package available

  • sath_nq Sathya Ramkumar (@sath_nq) reported

    @virginmedia Can I contact you to give my account number ? SOS help needed urgently Thanks

  • RSCSpecks Nath 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@RSCSpecks) reported

    @kaatiemxx @virginmedia How odd a few others have said that too but searched up and some others had similar issues, couldn't get them till 9.30 as their contact centre number ended up just dropping out. All seems fine now apart from the home phone but never use that anyways. Cheers though!

  • samjenright Sam Herdman (@samjenright) reported

    @virginmedia Apparently, nothing could be offered to match 'new customers', so I have cancelled and signed up to another service

  • NekoSoph ✰ 𝓈𝑜𝓅𝒽𝒾𝑒 ✰ (@NekoSoph) reported

    @virginmedia any ETA on the issues in EX29NG?

  • Darkness_dead__ Darkness Unleashed (@Darkness_dead__) reported

    Any thoughts on fixing the ongoing broadband and TV issues plaguing most of London this week @virginmedia? How can you justify a substantial price hike this April with a substandard service? 1/2

  • SeanLenton Sean Lenton (@SeanLenton) reported

    @virginmedia are a absolute joke, gone to renew Internet and for the 250 package they want me to pay £44 a month.. I pay £47 for the 500 package right now, new customers can get the 250 package for £29 but not a renewing customer.. What a joke!

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia Sorry but I am having trouble signing into the app keeps saying they are having problems reaching their servers and try again.i have 6 times

  • CarnochanLesley Lesley Carnochan (@CarnochanLesley) reported

    @virginmedia Saying 4 pm but that is not good enough when we pay for a service . Cant even use my house phone whay if i needed that . Hope you are sorting compensation for this issue . Also saying under tv bit might not be fixed till the 7th. No damger am i waiting till then camteven ring