Virgin Media

Virgin Media Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 03/16/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, West Bromwich, Dudley, Bilston, Solihull, Smethwick, Wolverhampton, Redditch, Walsall, Willenhall, Rowley Regis, Halesowen and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWednesbury Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    ******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • BickleySteve Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Tech support which is just another auto bot? Done that already

  • Suzanne_WW Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @Samyg1 @virginmedia We have no internet DY1 issue?

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Internet down in B90 4? No service for last 30mins

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

  • B4DS1GN4L Aaron (@B4DS1GN4L) reported from Dudley, England

    @virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Toms_PaulT P/T (@Toms_PaulT) reported

    @virginmedia It’s Paul. Yes both. daughter learning from home and partner works from home goes off same time. Signal is poor really. Fire stick can’t even pick up the wi do now. Xbox only when through Ethernet

  • VictoriaSiddal4 Victoria Siddall (@VictoriaSiddal4) reported

    @virginmedia Yes checked all that and now I have to wait another week for an engineer which is not acceptable. If you can’t provide a service you shouldn’t offer one

  • athenalamnisos1 Athena Lamnisos (@athenalamnisos1) reported

    @virginmedia But I need to know that the upgrade has been cancelled! That is time critical! I can’t wait 28 days. I need confirmation by Virgin that this has been cancelled. It hasn’t been activated and you’ve confirmed that it won’t work for me because of a local issue! Please help

  • sapperben Ben Monaghan (@sapperben) reported

    @virginmedia WiFi equipment is terrible

  • djtiggeh Tiggi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@djtiggeh) reported

    Yay, so even though the majority of the country are either not working, or on a reduced furlough rate, companies such as @NetflixUK & @virginmedia are putting my bills up for the same service they have always provided. Talk about kicking the customer when they are down...yay!

  • John_Tallboy John Young (@John_Tallboy) reported

    @Aletdownofstate @virginmedia @Hermesparcels Only if your router is in a dozen pieces in a garden down the street.

  • sapperben Ben Monaghan (@sapperben) reported

    @virginmedia I’m not discussing on here and I don’t have the characters needed. I’m not getting the speed promised. I have not received a call back from a manager as promised. I’m not getting a reliable internet service. I’m about to be charged a lot more@for a service I’m not getting!

  • sapperben Ben Monaghan (@sapperben) reported

    @virginmedia That worked so well last time!! Why do I have to chase the call that was promised to me? Why does the customer have to work at getting what they are deserving of? That’s a bit back-to-front surely.

  • MissHellieRoo Helen Rooney 1️⃣9️⃣ (@MissHellieRoo) reported

    @virginmedia We have been have the same issue with your service each night. Why is it happening? It last for a few hours at a time

  • aldosstreams Aletdownofstate (@aldosstreams) reported

    @virginmedia As usual there are no known issues in my area. Yes before you ask I've reset my router and performed a factory reset and I'm wired. Getting fed up of this ****. You guys are actively throttling upload at this point.