Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Streetly, Oldbury, Smethwick, Wolverhampton, Walsall, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
Birmingham	Wi-fi	5 hours ago
Birmingham	Wi-fi	12 hours ago
Birmingham	Wi-fi	12 hours ago
Birmingham	Internet	14 hours ago
West Bromwich	E-mail	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Susan Johnson (@SusieWJr) reported 3 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Brian Cape (@BrianMCape) reported 3 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Simon Neale (@nealesj) reported 9 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  John (@jfrncs_) reported 12 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  SorachiTim (@PolymathTim) reported 16 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  LVWLVS (@lvwlvs) reported 16 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Andraay Leung (@Andraay) reported 17 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 25 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Neil Simpson (@nippa77) reported 26 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Jazba Entertainment (@JazbaEnt) reported 28 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Andy (@a_Muss60) reported 29 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Antony Howlett (@AntonyHowlett) reported 29 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Ronnie Harris (@redron1975) reported 41 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 44 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Tim Hazelwood (@timhazelwood2) reported 48 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  Susan Johnson (@SusieWJr) reported 52 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Colin Hunt (@HuntColin58) reported 55 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  TheBosz (@kolapoagunbiade) reported 58 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 58 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Brian Cape (@BrianMCape) reported 59 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dean scates (@deanomac27) reported 2 minutes ago

  @virginmedia had no WiFi for the last 48 hours, called and was told to keep and eye on it. Been flashing blue light on box there’s no known problems in the area I need help

• 
  karen connor (@kazconn) reported 3 minutes ago

  @virginmedia , ITV not working in NE16

• 
  rick_x (@rick_x) reported 5 minutes ago

  @virginmedia Closed, I give up, you truly are awful and before anyone says, we'll it's Easter, they sent this message today and have been ignoring my complaints for weeks

• 
  Cam (@Snickerboi95020) reported 5 minutes ago

  @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

• 
  Ace (@Ace053381840899) reported 9 minutes ago

  @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media

• 
  Henley (@HenleyDB) reported 12 minutes ago

  @GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.

• 
  Golam Rabbani (@rabbani_golam) reported 12 minutes ago

  @virginmedia such poor service from virgin media. Called about renewal as I can see online for 1gb broadband and anytime chatter for £37.99 yet my renewal for the same package is £58 a month. How do you justify that and they cannot match but would rather lose a customer.

• 
  Mr Bootsie!🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mr_Bootsie) reported 12 minutes ago

  @virginmedia @Virgin Which part of STOP RINGING ME DO YOU NOT UNDERSTAND? I've asked you before on here and changed my settings yet you still call me daily ! Once more and I won't be your customer come contract end !!!!

• 
  Mandy H 💙 (@ShropshireMandy) reported 17 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  rick_x (@rick_x) reported 17 minutes ago

  @virginmedia Those are not convenient, why not fix your broken web form?