Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, Brierley Hill, Dudley, Kidderminster, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Wednesbury, and Bilston.

City	Problem Type	Report Time
Birmingham	Internet	40 minutes ago
Walsall	Wi-fi	5 hours ago
Birmingham	Wi-fi	6 hours ago
Walsall	Internet	18 hours ago
Birmingham	Internet	18 hours ago
Birmingham	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Evan Davis (@EvanD) reported 2 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  LVWLVS (@lvwlvs) reported 2 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  John (@jfrncs_) reported 5 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Yvonne 💙 (@Momrocks50) reported 16 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Jot Shoker (@jot_shoker) reported 17 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Tim Hazelwood (@timhazelwood2) reported 19 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  Ronnie Harris (@redron1975) reported 24 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 32 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  Antony Howlett (@AntonyHowlett) reported 33 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Rob Chipman (@robchippyman) reported 36 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  G 🇯🇲 (@ethnicalien) reported 36 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  le Phantom Plume (@lePhantomPlume) reported 37 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  iamscorchy (@iamscorchy) reported 41 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Ashley Day (@AshleyDay1971) reported 42 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  Scott badham (@scbadham) reported 47 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 49 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Satish Danny Paul (@________Danny) reported 50 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  SorachiTim (@PolymathTim) reported 52 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  duggystone radio (@duggystoneradio) reported 55 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Martin Wilkinson (@MartinWilko) reported 58 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Bradbury (@PeteBradders) reported 2 minutes ago

  @virginmedia @DisneyPlusUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  rssconsultant (@rssconsultant) reported 7 minutes ago

  @virginmedia your customer service agents on chat are utter crap. Taking 5 mins to reply to every response. Incompetent!

• 
  John Quinlan (@speeednet) reported 7 minutes ago

  @virginmedia I have had a rubbish service for months. Late last year an engineer knocked on the door and said because of a technical problem he had to replace the feed to my house, later informed me he couldn't because of a problem with the ducting. Fast forward to March 26, I get a text saying he is coming 16/03 no show, no explanation no apology. Next text says he will be there 27/04 no show no apology. The last three days the modem/router reboots about every five minutes, phoned again on Sunday explained and the techy advised me can't do anything until 20th June. This is not acceptable, I have been trying for two days to get onto your site, I am told you are sending a confirmation email which never arrives, subsequently I cannot contact the company. Just so that you know I have had enough and will be looking to replace the service ASAP. If I have any contract outstanding, I will see you in court.

• 
  Stevenboh (@Stevenbohttv) reported 8 minutes ago

  Virgin media are down yet again Getting sick of it now @virginmedia

• 
  Dgjbear (@Dgjbear1) reported 9 minutes ago

  @virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?

• 
  Kevin Clark (@kevinclarknw) reported 12 minutes ago

  @virginmedia Yes. There are now TWO issues, one of which is not expected to be fixed until Wednesday. Ssevice has been out since Friday.

• 
  kellyann (@kellyan99166027) reported 14 minutes ago

  @virginmedia since 1pm yesterday afternoon we have been told that the problem is being fixed. Every time the estimated time comes up you change it again. We have little to no information about what’s happening. Could you please advise on when. It will be corrected ?

• 
  Isla (@saoirseisla) reported 15 minutes ago

  @virginmedia I’ve been without wifi for 10 days. All I am being told is that they don’t know when it’ll be fixed. I work from home and have been unable to get anything done because I need wifi. I’m a week behind. I need it fixing asap. The problem isn’t my end it’s yours.

• 
  Diplo (@loldiplo) reported 16 minutes ago

  @virginmedia Do you not think the first thing I checked was your website for checked outages and all you tell me to do is book an engineer which you then tell me I have too wait another 2 days to get one??? So that’s 3 days of service you’re not providing of which I pay for.

• 
  Vee (@MeAndTheCloudss) reported 18 minutes ago

  So I guess I am not the only one who is having problems with @virginmedia today and the past couple of WEEKS.....💔 Honestly what is going on.....