Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Bewdley, Walsall, Tipton, Dudley, Wednesbury, Wolverhampton, Sutton Coldfield, Bilston, Bromsgrove, Halesowen, Brierley Hill, and Stourbridge.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
Birmingham	Internet	4 hours ago
West Bromwich	TV	10 hours ago
Birmingham	Wi-fi	12 hours ago
Birmingham	Internet	21 hours ago
Birmingham	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 6 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Steve Lees (@measlewolf) reported 6 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Beard Punk (@BeardPunk) reported 8 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 10 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Stu Jones (@StuJonesMusic) reported 21 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Brian Cape (@BrianMCape) reported 25 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  hayley chapman (@haychapperz) reported 28 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  ch Saqib (@saqibsvideos) reported 35 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Evan Davis (@EvanD) reported 35 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  neil fleming (@ThatNeilFleming) reported 36 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 36 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Gordé 🦩 (@ReissOmari) reported 36 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  jen (@jenkin99) reported 44 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  ch Saqib (@saqibsvideos) reported 44 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Gordé 🦩 (@ReissOmari) reported 45 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  LVWLVS (@lvwlvs) reported 48 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  Ronnie Harris (@redron1975) reported 50 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Brian Cape (@BrianMCape) reported 52 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Andraay Leung (@Andraay) reported 53 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  IAACCTV Limited (@iaacctvuk) reported 56 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Irate_Jobbie (@Irate_Jobbie) reported 9 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  William (@William232393) reported 9 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Magnolia’s Art (@Magnoli23215778) reported 13 minutes ago

  @elldivino @virginmedia ****!

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 14 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  Chris Tindall (@chewytheleftie) reported 14 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 15 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working

• 
  Paul oc (@PaulOco84535827) reported 15 minutes ago

  @VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers

• 
  Steve (@Northvein) reported 18 minutes ago

  @virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(

• 
  Paul O'Brien (@PaulOBrienKil) reported 19 minutes ago

  @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Tom J Jarvis (@TomJJarvis) reported 21 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/