Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Solihull, Wolverhampton, Walsall, Bilston, Sutton Coldfield, Dudley, Rowley Regis, Wednesbury, Cradley Heath, Brierley Hill, Redditch and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
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| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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liz fox🦊
(@lizzyhappyfox) reported
from
Dudley, England
@virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Kenyon
(@JayLeeKenyon) reported
@_JamieOGrady @molsmae @KombatImmortal You need to be an o2 customer or a virgin media customer mate to log into their priority to get one. Don’t just get codes unfortunately.
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David McClelland
(@DavidMcClelland) reported
@Mike__Polak @BBCOne Virgin Media also has to migrate its customers from PSTN to digital voice (ie VoIP); in the event of a power cut the Virgin customer’s router would lose power, so yes, in same boat. Virgin does also have provision for battery backed-up emergency calls via cellular network.
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Daniel Graham
(@DanielG57062781) reported
Anyone else attempting to cancel their internet contract at @virginmedia and only being offered a new package and then disconnected? This is literally the worst company for customer service and providing a service I have ever had to waste my time on - NEVER USE VIRGIN MEDIA!!!!!!
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Daniel Graham
(@DanielG57062781) reported
@virginmedia I have no faith you will - 12 months been paying premium for poor internet - now 3rd day in attempting to cancel my contract via whatsapp but your staff offer me a new package and then disconnect even tho i explicitly ask for the ending of my contract. Not even half of the story.
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Wendy Brion
(@WendyJB47) reported
@virginmedia Thank you - I have cancer and this is so stressful I just want to cancel and you guys make it so hard
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Wendy Brion
(@WendyJB47) reported
@virginmedia It’s ridiculous to get through can you give me address I need to write to to cancel please
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Steve Austin
(@Donatedparts) reported
@virginmedia You have discontinued my package (old loyal customer) put me on a different one without asking, you say is the same, but I lose 'talk 08 2' which I had for life.
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Jack Rodgers
(@Jack_Rodgers) reported
@virginmedia You cut me off at 11pm last night, and then text me this morning saying my new service is activated,plugged it all in and nothing. It needs activating from Virgins end, but they’re telling me I have to wait 4 hours for a technician to call me…someone wfh and it’s less than ideal
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Joe Chip
(@joe_ch1p) reported
@virginmedia WHERE CAN I REPORT AN OUTAGE
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Matt MacDiarmid
(@mattmacdiarmid) reported
@virginmedia Disconnections. It's ok, you can't do more than you can do. We've sent a formal letter of complaint in, so I'm sure we'll be contacted on that basis at some point in the next year or two