Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kidderminster, Brierley Hill, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Dudley, Wednesbury, Bilston, and Willenhall.

City	Problem Type	Report Time
Birmingham	Internet	2 hours ago
Birmingham	Internet	7 hours ago
Birmingham	Wi-fi	8 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Internet	1 day ago
Oldbury	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Satish Danny Paul (@________Danny) reported 4 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Stephen Bennett (@Stephen12857059) reported 5 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Neil Simpson (@nippa77) reported 7 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Evan Davis (@EvanD) reported 8 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 13 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Martin Wilkinson (@MartinWilko) reported 17 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Scott badham (@scbadham) reported 21 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  jen (@jenkin99) reported 27 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Tim Hazelwood (@timhazelwood2) reported 28 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  neil fleming (@ThatNeilFleming) reported 29 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Gordé 🦩 (@ReissOmari) reported 29 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Kiel (@k1El_w) reported 31 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Colin Hunt (@HuntColin58) reported 36 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Susan Johnson (@SusieWJr) reported 40 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Susan Johnson (@SusieWJr) reported 42 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Beard Punk (@BeardPunk) reported 47 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  ch Saqib (@saqibsvideos) reported 49 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 58 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Todd (@Redveee) reported 4 minutes ago

  @mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.

• 
  Shaun (@shauny67) reported 7 minutes ago

  @virginmedia @itswesty Is this WiFi or ethernet if WiFi will be a device issue. Turn all devices off, restart the hub then bring one device up at a time until the internet drops then will know which device has the issue.

• 
  Adrian Bird (@bigbally) reported 7 minutes ago

  @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

• 
  mec337 (@mec337) reported 9 minutes ago

  @virginmedia Ok, having my account number and area reference dosent help because my 24 year old original blueyonder email address from Virgin does not allow me to link my email with the myvm app - shall I give up

• 
  A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported 10 minutes ago

  @ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.

• 
  Owly McHoot (@OwlyMcHoot) reported 17 minutes ago

  @mobily_uk @virginmedia Way back 30 years ago I worked for cable and wireless up at Seacroft; the retentions team called themselves The Dream Team; they got a bonus for each customer who threatened to cancel they converted to a retention-when you call, drive that deal down as they have a lot of scope.

• 
  manpreet johar (@59snoopy) reported 21 minutes ago

  @My My virgin 3.0 hub is showing a red light and the internet is not working! I have tried switching the hub of and allowing it to cool, I have tried a factory reset but still nothing? I am trying to login to my Virgin media account to resolve the issue BUT

• 
  Juniper Pearl (@Coxy_Girl_) reported 24 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  MouseMat (@andymousemat) reported 24 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  S (@sanowano_) reported 26 minutes ago

  @virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.