Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, West Bromwich, Bromsgrove, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Sutton Coldfield, Dudley, Kidderminster, Kingswinford, Smethwick, and Halesowen.

City	Problem Type	Report Time
Oldbury	Internet	5 hours ago
Birmingham	Wi-fi	12 hours ago
Oldbury	Total Blackout	13 hours ago
Birmingham	Internet	13 hours ago
Birmingham	Internet	13 hours ago
Birmingham	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Jot Shoker (@jot_shoker) reported 43 seconds ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Martin Wilkinson (@MartinWilko) reported 10 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  duggystone radio (@duggystoneradio) reported 12 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Evan Davis (@EvanD) reported 16 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  ch Saqib (@saqibsvideos) reported 23 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  LynneMUFC#22#44 (@LynneMasters) reported 24 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  LVWLVS (@lvwlvs) reported 26 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  Ronnie Harris (@redron1975) reported 26 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Alex (@laticwolf) reported 34 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Howard Martin 💚 (@HJMKent) reported 37 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Tim Hazelwood (@timhazelwood2) reported 43 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  IAACCTV Limited (@iaacctvuk) reported 44 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  iamscorchy (@iamscorchy) reported 46 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Brian Cape (@BrianMCape) reported 48 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Martin Wilkinson (@MartinWilko) reported 48 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Gordé 🦩 (@ReissOmari) reported 50 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  LVWLVS (@lvwlvs) reported 50 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Stuart Henley (@HenleyStatic) reported 52 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Jazba Entertainment (@JazbaEnt) reported 54 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Official IPTV France 🇨🇵📺 (@MTwice5640) reported 3 minutes ago

  @RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available

• 
  Dave (@DaveWW1877) reported 3 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager

• 
  Ian 🇬🇧 (@nightrider20244) reported 4 minutes ago

  @Benleo @CherryFaves0 @virginmedia They are useless the call centre staff are clueless I was only trying to be able to log into account on line and change bank details with them still never got it done all time I was with them I had to ring up every month to pay bill the only thing they understand is taking money

• 
  Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported 6 minutes ago

  @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 6 minutes ago

  @virginmedia Hello My remote doesn't work with my new 360 box please advise?

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 7 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  BlackMamboTR (@BlackMamboTr) reported 8 minutes ago

  @virginmedia ⸻ Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.

• 
  Phil NSNO (@Mccartney2Phil) reported 10 minutes ago

  @virginmedia there has been issues with the set top/TV since May 18th and it's still not fixed...why ?

• 
  Steve Hard (@PercivalPeabody) reported 12 minutes ago

  @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

• 
  Tom Sharpe 🇬🇧🇺🇦🇮🇱🤷🏼‍♂️🖕🤬 (@PuzzlerSharpe) reported 16 minutes ago

  @LouiseMensch @virginmedia @Benleo They’ve worked brilliantly for me for 20 years. Enormous companies have very different user experiences at the margins. I’m sorry to hear about Ben’s and hope that they care enough about service delivery to fix it before it damages their brand.