Virgin Media

Virgin Media Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY2 and DY1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 12/01/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Birmingham, Wolverhampton, Oldbury, Walsall, West Bromwich, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Redditch, Smethwick, Sutton Coldfield and Kidderminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSolihull TV
United KingdomBirmingham Internet
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • SusanDaisley SueD (@SusanDaisley) reported from Birmingham, England

    @virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia hi how do I order a new remote control mines not working and I have replaced batteries

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia Yes the problem has been ongoing for the last 2 weeks

  • simonpunch Simon Pugh (@simonpunch) reported from Wolverhampton, England

    @virginmedia awful service yet again, no connection since Friday due to poor installation. Complaints department phoned 3 times and not dealt with. Cut off by technical support 3 times. Shocking!

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?

  • Kimmi_Mmm Kymberlilly :-) (@Kimmi_Mmm) reported from Wednesfield, England

    @virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?

  • jaward916 Jonathan Andrew Ward (@jaward916) reported from West Bromwich, England

    Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.

  • Neil982 Neil T (@Neil982) reported from Willenhall, England

    @virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia It says no known issue but the faults intermittent

  • Happysmiler64 Sue Hartley RGN 🌈 (@Happysmiler64) reported from Solihull, England

    @virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia taking a long time to answer got an issue that needs to be resolved over the phone

  • jpaulmurdock J. Paul Murdock (@jpaulmurdock) reported from Dudley, England

    @virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final

  • rachel_manning1 rachel manning (@rachel_manning1) reported from Solihull, England

    @virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia I have says no issues but it’s intermittent

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    Oh what a surprise @virginmedia is down again 😡

  • KarenPerry7 *KP* (@KarenPerry7) reported from Willenhall, England

    @Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EnbyEiri EnbyEiri (they/them) (@EnbyEiri) reported

    Erm... Is #virginmedia down? Cos phone says connected to internet. So does PS5. And other things. But they ain't loading/connecting for ****

  • TrainyUK Trainy (@TrainyUK) reported

    @anyceed @virginmedia Maybe they're having on outage?

  • BadrSal27866331 Badr Salem (@BadrSal27866331) reported

    @sjreed8 @virginmedia Correct, my mob and broadband are down for about three hours + It is my mistake keep mob data and broadband with the same company!!!

  • MekeWhy krispy (@MekeWhy) reported

    @virginmedia the worst internet service ever, £38 p/m and not connection at all in the last hour!

  • pomuhyo 🍨 (@pomuhyo) reported

    @virginmedia FIX IT

  • unver_oliver Oliver Unver (@unver_oliver) reported

    @CryptinY @virginmedia its honestly *************** even as my data isnt working either 3 and Virgin need to wake up and fix their ****** over priced servers

  • JackBezant5 Jack Bezant (@JackBezant5) reported

    @soodnoods @alexodam @virginmedia Yeah it’s odd though My actual internets working just services that aren’t. And have seen that some other isps are reporting issues

  • SgtBushMonkey Andrew Jackson (@SgtBushMonkey) reported

    Virgin media is literally down for half the country. How is it even legal for a company to charge as much as they do when this is a possibility, @virginmedia are the worst. Absolutely disgraceful.

  • AGWood89 Anthegg (@AGWood89) reported

    @virginmedia is one of the trashest broadband companies around. Constantly in a state of unstable connectivity. Representatives don't seem to know what is going on. Bad packages and deals. Worst decision i ever made. @SkyUK here i come

  • RichieUK_TTV Richie (@RichieUK_TTV) reported

    @jackjack_cookie @virginmedia Changed mine and flushed it, and not working sorting it