Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Smethwick, Stourbridge, Walsall, Wolverhampton, Brierley Hill, Dudley, Kidderminster, Sutton Coldfield, Halesowen, West Bromwich, Streetly, and Wednesbury.

City	Problem Type	Report Time
Oldbury	Internet	11 hours ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Wi-fi	2 days ago
Smethwick	Internet	3 days ago
Birmingham	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Dani Grim (@RefinedSavage) reported 41 seconds ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  ch Saqib (@saqibsvideos) reported 1 minute ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Rob Chipman (@robchippyman) reported 9 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 9 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Satish Danny Paul (@________Danny) reported 10 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 10 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Martin Wilkinson (@MartinWilko) reported 13 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Ronnie Harris (@redron1975) reported 16 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Garry (@paragaz) reported 16 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Pretentious Opinions (@OpiniatedOne1) reported 18 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 21 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Trickie Dickie (@NickHickey84) reported 23 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Scott badham (@scbadham) reported 29 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Steve Lees (@measlewolf) reported 31 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 40 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Stuart McCullagh (@stumccullagh) reported 41 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  ch Saqib (@saqibsvideos) reported 43 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Chris Psaras (@chrispsaras) reported 43 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  ch Saqib (@saqibsvideos) reported 49 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 56 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neha Patel (@Nehajp1) reported 3 minutes ago

  @virginmedia Nope still waiting for a resolution

• 
  CaperZz (@zZrepaC) reported 5 minutes ago

  What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia

• 
  globalfireforum (@globalfireforum) reported 8 minutes ago

  @obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet

• 
  Simon Gallagher (@SiGallagher) reported 14 minutes ago

  @virginmedia It’s now 3 hours. Why has there been no message anywhere about the server issue affecting the site and the app?

• 
  Shye Ahmed (@shyeahmed) reported 15 minutes ago

  @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

• 
  Adam Kieran Fellows (@fellowska) reported 15 minutes ago

  @virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service

• 
  lisa kitching (@lisakitching1) reported 17 minutes ago

  @virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone

• 
  John Cameron (@bhoyjohn1888) reported 20 minutes ago

  Dear Lord. How crap is Virgin media customer service?

• 
  Rob 👑 (@rob_king) reported 24 minutes ago

  This really is boring @virginmedia. I returned my kit on 26th April with your vendor (Yodel) per your instructions. It’s been stuck in there network and now you’ve charged me for it. Even though you can see I’ve sent it (I provided all the details to customer services on WhatsApp). I won’t be taking a credit, I’ll be disputing the charge. You have no right to charge me for the equipment when it’s with your courier and I have evidenced that to customer services.

• 
  ester83 (@Ester_Laura83) reported 25 minutes ago

  @Dominiho7 @virginmedia same, thought I'd be able to use the inpost locker down the road, we've 3 evri drop off shops in the village but min 25 min to a yodel one.