Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Bilston, Dudley, Wednesbury, West Bromwich, Sutton Coldfield, Rowley Regis, Brierley Hill, Oldbury, Wolverhampton, Smethwick, Tipton, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Walsall	Internet	7 hours ago
Birmingham	Wi-fi	8 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Total Blackout	14 hours ago
Walsall	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Simon Neale (@nealesj) reported 10 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Beard Punk (@BeardPunk) reported 12 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 16 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Susan Johnson (@SusieWJr) reported 19 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Gordé 🦩 (@ReissOmari) reported 19 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  John (@jfrncs_) reported 22 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Chris Psaras (@chrispsaras) reported 24 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  le Phantom Plume (@lePhantomPlume) reported 29 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Gordé 🦩 (@ReissOmari) reported 32 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Martin Wilkinson (@MartinWilko) reported 32 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Ronnie Harris (@redron1975) reported 36 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Brian Cape (@BrianMCape) reported 38 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  iamscorchy (@iamscorchy) reported 46 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Gordé 🦩 (@ReissOmari) reported 47 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 48 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  jen (@jenkin99) reported 52 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Andy (@a_Muss60) reported 54 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Steve Lees (@measlewolf) reported 57 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 57 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Gordé 🦩 (@ReissOmari) reported 59 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prab 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Prab188) reported 5 minutes ago

  Third time in the space of about 3 ish weeks that my WiFi has gone down again. Why are you so ******* dogshit @virginmedia??

• 
  Ibam (@imzyii) reported 6 minutes ago

  @virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system

• 
  Sir Rapid Rod (@RodRapid1784) reported 8 minutes ago

  @virginmedia is there a problem with phone signal atm

• 
  Claire Fox (@foxclaire1973) reported 9 minutes ago

  @virginmedia I need help because I have someone that has used my address to set up virgin the box is here and are 6 letters I have spoke to someone but they do not believe me that the person does not live at the address what can I do

• 
  Y Ddraig goch (@caratacus07) reported 13 minutes ago

  @Mrshaythompson I find Virgin media better, I used to have Sky and when the bad weather came the bloody TV would lose the signal.😮

• 
  Mystic Falls (@Avat_it) reported 15 minutes ago

  Virgin Media. Why is my wifi not working again 3rd time in three weeks

• 
  David Middleham (@DaveM_1992) reported 16 minutes ago

  @whild13 @virginmedia Just been on radio 2 about them, how poor they are

• 
  Robbie 🌷 (@robbieg15_) reported 17 minutes ago

  Internet has gone down twice in the past 24 hours. Time to fine Virgin Media £23m again imo.

• 
  Tariq Chowdry (@tc9topcat) reported 21 minutes ago

  @virginmedia - my internet has been down since 3pm in Bristol Can't get through to agent on phone. Please advise when it will be fixed.

• 
  Disco Biscuit (@discobiscuit900) reported 27 minutes ago

  @Ofcom So you're gonna pay those customers for their troubles out of the 28 million? Of course not. Who knows what ******** you're gonna do with the millions, but we can be certain that the people that Virgin Media dicked get nothing.