Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, Halesowen, and Streetly.

City	Problem Type	Report Time
Birmingham	Internet	14 hours ago
Oldbury	Internet	1 day ago
Birmingham	Internet	1 day ago
Wolverhampton	TV	1 day ago
Birmingham	Internet	1 day ago
Birmingham	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Simon Neale (@nealesj) reported 3 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 9 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  jen (@jenkin99) reported 18 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Stephen Bennett (@Stephen12857059) reported 18 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 20 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Evan Davis (@EvanD) reported 30 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  LVWLVS (@lvwlvs) reported 30 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  duggystone radio (@duggystoneradio) reported 38 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  hayley chapman (@haychapperz) reported 38 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Alex (@laticwolf) reported 40 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  freckles n dimples (@xsasix) reported 46 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Brian Cape (@BrianMCape) reported 47 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Martin Wilkinson (@MartinWilko) reported 53 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 53 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Gordé 🦩 (@ReissOmari) reported 54 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Stephen Bennett (@Stephen12857059) reported 54 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 56 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Ashley Day (@AshleyDay1971) reported 56 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  le Phantom Plume (@lePhantomPlume) reported 58 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rebecca ann jarvis (@rebeccaann1989) reported 4 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Marie Buttriss (@Marie_0612) reported 5 minutes ago

  @virginmedia hey, when will there be an update about the tv issue? Mines still not working….

• 
  Neil Hedge (@parkgateblade) reported 5 minutes ago

  @virginmedia Hi my virgin tv hasn’t worked for 8 hours I’ve rung the number and it says it’s a fault at your end and you’ve got engineers on it. Can I suggest getting new engineers it’s still not working #refundplease

• 
  ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported 6 minutes ago

  @virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.

• 
  Dawn Rose (@drosey) reported 8 minutes ago

  @virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service

• 
  David Gordon (@gordonwd) reported 10 minutes ago

  @virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.

• 
  Bish (@bisho32287) reported 10 minutes ago

  @virginmedia We are now two days in and it's still not fixed. Your status update is still saying that estimated fix time will be 5.05 yesterday. This is an appalling service. What is going on? I want an update and I want my service back. I will stop my next payment.

• 
  Steve Justa (@SteveJusta) reported 15 minutes ago

  @virginmedia @bisho32287 How much of a refund are we all getting @virginmedia ? I just knew when the fix time estimate said 5:05 that it wouldn't be - why not just give the real estimate instead of this nonsense?!

• 
  Kate (@Kate42855777) reported 17 minutes ago

  @helerina Don't think so. I think Virgin Media have very thin pickings when it comes to news . Major Government clampdown on Media when it comes to issues that Irish people want to talk about.

• 
  cclinton.! (@grancake) reported 22 minutes ago

  @virginmedia I cannot access,any apps what is going on fault after fault every single day refunds are due or joining a new network disgusting