Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY1 and DY2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 4 hours ago |
|
Birmingham
|
Internet | 4 hours ago |
|
Birmingham
|
Wi-fi | 6 hours ago |
|
Oldbury
|
Total Blackout | 8 hours ago |
|
Birmingham
|
Internet | 19 hours ago |
|
Oldbury
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England@virginmedia do you have a number or email so I cancel mobile insurance?
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Dan Harris (@dan04harris) reported from Walsall Wood, EnglandHey @virginmedia what the hell is going on with your service? It’s simply unacceptable! I work from home and need the internet to do my job! When is the service going to be working? @Ofcom
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Mat Burling (@all_day_) reported from Birmingham, England@virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.
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JADE (@jdbhrrs) reported from Birmingham, Englanddoes anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴
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David Ian Harris (@davidiharris) reported from Birmingham, England@virginmedia who can I speak to about your shambolic customer service!!!??? 💩
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England@shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business
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Adam (@brumadam) reported from Birmingham, England@virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?
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Craig Brown (@CraigBrownGolf) reported from Dudley, England@virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!
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Jonathan Ward (@jaward916) reported from West Bromwich, England@virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!
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Jens Tait. (@jenstait) reported from Wolverhampton, EnglandSo yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡
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Coral Musgrave 🇪🇺🇬🇧🇳🇴 (@travellingcoral) reported from West Bromwich, England@ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse
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Tahmehtay (@tahmehtay) reported from Birmingham, England@virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!
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Tahmehtay (@tahmehtay) reported from Birmingham, England@virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!
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David Byrne (@dbyrne2112) reported from Birmingham, England@virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do
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Darren Dunbar (@darrendunbar70) reported from Birmingham, England@coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!
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James Rogers (@JWRogers82) reported from Perton, England@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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Tahmehtay (@tahmehtay) reported from Birmingham, EnglandIn addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.
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Jack The Biscuit 🏴 (@JtheB_DKP) reported from Birmingham, England@virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?
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Chloe (@ChloeHolland_ox) reported from Aldridge, EnglandSick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out
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Dr Ioannis Azoidis (@azoidismd) reported from Birmingham, England@virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TozzY Del Go (@ingrossativo) reported@virginmedia telling me that they are not able to cancel my data... @Ofcom might be interested in this breach of the GDPR...
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Scott Pearson (@ScottkPearson) reported@virginmedia today was supposed to my install date and I have had no one contact me to arrange an alternative date despite having this booked in over a month ago, impossible to get anyone on the phone, considering just cancelling if this is the service given to new customers
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John Buultjens (@JohnBuultjens) reported@malt_11 @virginmedia That sucks ***!
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Katy Morris (@katy_morris) reported@virginmedia I can only run tests by hot spotting off my phone. When I do that it says everything is fine. But since I can’t load the webpage using the WiFi and since we have had absolutely no service since 13.00 on 11/12 this is clearly nonsense
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Chris Wright (@chrisrudey83) reported@virginmedia your customer service is shocking!! Been on to your “helpline” regarding an order that is overdue an no one is interested! Someone better had contact me or I will cancel the order completely!
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Jack Leyland (@Bradfordjack) reported@virginmedia Been waiting all day for a call back that was promised within 4hrs(9am this morning), messaged again at 4:15 to be advised within an hour... literally the worst customer service I’ve ever received in my life. If I ran my business like yourselves I’d have no doubt gone bust
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Daniella (@ohmyDV) reported@virginmedia I will give this a go, but we possibly would need some boosters as we’ve spoke to other people with the same problem
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Owen de Visser 🇪🇺🇬🇧🇳🇱🚲🎧📸🍷 (@Owen_de_Visser) reported@taymetee @virginmedia Same problem here in Birmingham. Just joined them and am now cancelling. It's unusable
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Liz Bolas (@BettyBolas) reported@virginmedia must be proper broken if they can't even check my internet connection. Shocking connections for 3 days and nothing to be done?
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Paul Dempster ▶️ (@customerchamp1) reported@virginmedia Seriously??? A bot that fails security 😡😡😡😡😡😡 Your service is appalling. Will find another provider