Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Kidderminster, Brierley Hill, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Dudley, Wednesbury, Bilston, and Willenhall.

City	Problem Type	Report Time
Oldbury	Internet	3 hours ago
Birmingham	Internet	16 hours ago
Birmingham	Internet	21 hours ago
Birmingham	Wi-fi	22 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Susan Johnson (@SusieWJr) reported 1 minute ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Dani Grim (@RefinedSavage) reported 3 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Stephen Bennett (@Stephen12857059) reported 5 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart Henley (@HenleyStatic) reported 8 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  IAACCTV Limited (@iaacctvuk) reported 9 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Brian Cape (@BrianMCape) reported 15 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  LVWLVS (@lvwlvs) reported 17 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  John (@jfrncs_) reported 17 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Trickie Dickie (@NickHickey84) reported 19 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 20 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Kiel (@k1El_w) reported 27 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 39 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Kev Maslin (@kevmaslin) reported 40 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Scott badham (@scbadham) reported 46 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  hayley chapman (@haychapperz) reported 48 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Satish Danny Paul (@________Danny) reported 50 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Brian Cape (@BrianMCape) reported 50 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  neil fleming (@ThatNeilFleming) reported 55 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Stuart McCullagh (@stumccullagh) reported 60 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CymroGlyn 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🍾♿️ (@cymroglyn) reported 4 minutes ago

  @virginmedia I'm raising a complaint about the way my problem was handled. But you still need to do something about the account that I said is imitating you. You are enabling them to scam your customers out of money. Some customers will no doubt lose a significant amount belly.

• 
  DC (@debs_crawford) reported 4 minutes ago

  @virginmedia can someone contact me, I’ve verified my email six times and it still takes me back to verify email page and I am not able to login

• 
  Paul Parkin (@kingoftheshed) reported 9 minutes ago

  @virginmedia I’ve done this several times over the past week and I’m not talking to another automated service and getting nowhere. Any chance you could just fix the issues?

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 11 minutes ago

  @IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.

• 
  John Mercer (@Merse2506) reported 12 minutes ago

  @virginmedia can someone please help me. I have l8ved with buffering, channel failed fir mintjs to no avail of a response for VM.

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 19 minutes ago

  @IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.

• 
  Dec Staley (@DecStaley24679) reported 23 minutes ago

  I've been away this weekend. Come back to my @virginmedia television keep blanking out for periods of time.. is there a problem in the tameside area?

• 
  Net Zero Watch (@NetZeroWatch) reported 24 minutes ago

  Mobile network operators have warned they could be forced to ration phone signal access to combat soaring energy prices triggered by the war in Iran. In a stark warning to the Government, telecoms giants including VodafoneThree, Virgin Media O2 and EE said they were drawing up emergency contingency plans after being excluded from Rachel Reeves’s energy support scheme. More Net Zero issues for consumers. #CostOfNetZero

• 
  Daniel Goble (@danielgoble) reported 24 minutes ago

  @mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.

• 
  Jack Gilpin (@jackgilpo) reported 25 minutes ago

  @virginmedia I’ve been doing that every day for over a week, you need to fix the problem it happens the same time every day