Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Bilston, Dudley, Wednesbury, West Bromwich, Sutton Coldfield, Rowley Regis, Walsall, Brierley Hill, Oldbury, Wolverhampton, Smethwick, Tipton, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Wi-fi	7 hours ago
Birmingham	Wi-fi	9 hours ago
Birmingham	Internet	14 hours ago
Bilston	Internet	14 hours ago
Birmingham	Internet	1 day ago
Birmingham	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Steve Lees (@measlewolf) reported 6 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Brian Cape (@BrianMCape) reported 8 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Colin Hunt (@HuntColin58) reported 8 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 17 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Martin Price (@mrmjprice) reported 26 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 29 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Andraay Leung (@Andraay) reported 30 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  ch Saqib (@saqibsvideos) reported 31 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Ronnie Harris (@redron1975) reported 33 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Howard Martin 💚 (@HJMKent) reported 34 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Kev Maslin (@kevmaslin) reported 36 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Simon Neale (@nealesj) reported 40 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Alex (@laticwolf) reported 41 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Jot Shoker (@jot_shoker) reported 47 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Yvonne 💙 (@Momrocks50) reported 47 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 47 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Stephen Bennett (@Stephen12857059) reported 48 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Brian Cape (@BrianMCape) reported 51 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Gordé 🦩 (@ReissOmari) reported 54 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Jazba Entertainment (@JazbaEnt) reported 57 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NTANTU (@NtantuNow) reported 3 minutes ago

  @virginmedia im leaving you lot, still not sorted the signal issue in my area. Its been nearly a week of this! poor!

• 
  Conor Swifty (@ConorSwifty) reported 4 minutes ago

  @virginmedia I had a really bad experience with 1 of your colleagues called Clariss she was very & unhelpful with issues im expierencing she kept going quite on me for no reason/ raising her voice/ trying to take advantage of me by forcing me to sign a new contract for £154pm

• 
  Virgin Media News (@VirginMediaNews) reported 6 minutes ago

  The Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews

• 
  Tolú (@tlash__) reported 6 minutes ago

  O2’s app/website has been crap ever since they got with Virgin media.

• 
  Darktrace Cyber Security (@DarktraceCm56u) reported 8 minutes ago

  @Keiran_Mark @virginmedia Do you have any evidence 🧾or proof regarding your scammed issue??

• 
  Molecule (@MoleculeClips) reported 10 minutes ago

  Thank **** the World cup games are on RTE and not @VirginMediaIE because holy **** the virgin media player is so bad. Like I can't even watch Love island Island on it. I keep getting a "Failed to connect to To streams API" pop up. Tech team must be asleep

• 
  K (@Khushal) reported 13 minutes ago

  @RizWanKenobi_ Everyone’s on OpenReach lines, but I was with Sky first & their setup alone took 6 weeks cos they’re too incompetent though service was okayish. Now with Virgin Media for 3 years and paying for 1 gig to get a 500 Mbps download speed. Complained repeatedly but nothing happens.

• 
  Dobbin1957 (@dobbin1957) reported 13 minutes ago

  @waughzone @virginmedia Agreed. Our broadband, TV, and landline has been off for 36 hours and won’t be back for another 24!! Chirpy but infrequent and meaningless communication from Virgin to tell me how hard they are trying to fix the problem whilst continually delaying the time it will be fixed.

• 
  Dan Stevens (@DanStev14730264) reported 15 minutes ago

  @virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap

• 
  Mod71 (@Mod71) reported 16 minutes ago

  @virginmedia What is going on with your service. TV is poor quality and signal is terrible.