Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Walsall	Wi-fi	15 hours ago
Birmingham	TV	15 hours ago
Birmingham	Internet	19 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Howard Martin 💚 (@HJMKent) reported 3 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Satish Danny Paul (@________Danny) reported 3 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Satish Danny Paul (@________Danny) reported 8 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Jot Shoker (@jot_shoker) reported 9 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  ch Saqib (@saqibsvideos) reported 9 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Phil Queenan (@philq001) reported 14 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Steve Lees (@measlewolf) reported 20 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  le Phantom Plume (@lePhantomPlume) reported 21 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Brian Cape (@BrianMCape) reported 22 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Neil Simpson (@nippa77) reported 24 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Chris Psaras (@chrispsaras) reported 27 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Martin Wilkinson (@MartinWilko) reported 28 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Stephen Bennett (@Stephen12857059) reported 32 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Martin Wilkinson (@MartinWilko) reported 37 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Trickie Dickie (@NickHickey84) reported 44 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  jen (@jenkin99) reported 44 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 49 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Brian Cape (@BrianMCape) reported 50 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  TheBosz (@kolapoagunbiade) reported 54 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Stephen Bennett (@Stephen12857059) reported 57 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Green jello (@Greenje84616605) reported 13 minutes ago

  @biggle1908 I’ve been with virgin media for 15 years now no issues whatsoever other than they cut the power to my old WiFi router which left me with no internet connection at all . They done this because I told them my WiFi box was fine I didn’t need to upgrade. I pay £78 pm just for interne

• 
  Footy (@Footy1492) reported 14 minutes ago

  @unspeakable28 And virgin media news shuts down at weekends and bank holidays.

• 
  Tony Davies (@Davies20Tony) reported 16 minutes ago

  @SwanGirlH @virginmedia Im having the same issues Hayley. Spoke to Virgin today and tried a factory reset but to no avail. Got a technician coming out to try and sort it tomorrow.

• 
  Ian Martin (@Ryhope_Wood) reported 17 minutes ago

  @virginmedia I need your help. I am having a nightmare with Hub 5.

• 
  Chris Ross (@Chris_Ross95) reported 17 minutes ago

  @Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 18 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

• 
  Darc Knight (@DarcKni68649817) reported 21 minutes ago

  @andyburnham It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia. He is attending to the truth about what is affecting people.

• 
  Brit Ian (@dearbrit_ian) reported 25 minutes ago

  @SandyofSuffolk You really are out of touch, unsurprisingly. Virgin Media getting fined £28 million for preventing customers from cancelling their subscription shows that this is endemic. Many businesses insist that you contact them via telephone to cancel, but they make it impossible to reach them via telephone. These days, many recurring payments are automated against your bank card so you cannot cancel it via the app, you have to cancel the actual card.

• 
  Ken Whittall 𓅪 (@KenWhittall68) reported 26 minutes ago

  First of all red buttons options wouldn't stream yesterday, and now Southampton game being shown on channel supposed to be for West Brom and on both red buttons options. Sort this **** out @virginmedia

• 
  Nick Power-Jordan (@Nickcarrick) reported 26 minutes ago

  @virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom