Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Sutton Coldfield, Dudley, Kidderminster, and Kingswinford.

City	Problem Type	Report Time
Oldbury	Internet	35 minutes ago
Birmingham	Internet	6 hours ago
Oldbury	E-mail	15 hours ago
Oldbury	Internet	16 hours ago
Birmingham	Wi-fi	20 hours ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Ronnie Harris (@redron1975) reported 4 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 6 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  LVWLVS (@lvwlvs) reported 9 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Stuart Henley (@HenleyStatic) reported 12 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Stephen Bennett (@Stephen12857059) reported 13 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Stephen Bennett (@Stephen12857059) reported 19 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Andraay Leung (@Andraay) reported 26 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  duggystone radio (@duggystoneradio) reported 26 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Garry (@paragaz) reported 27 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Tim Hazelwood (@timhazelwood2) reported 34 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  neil fleming (@ThatNeilFleming) reported 34 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 34 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Howard Martin 💚 (@HJMKent) reported 37 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Brian Cape (@BrianMCape) reported 39 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 42 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Gordé 🦩 (@ReissOmari) reported 46 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Tim Hazelwood (@timhazelwood2) reported 48 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

• 
  tarun (@tarun65170952) reported 55 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Shelly (@shelleex5) reported 56 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Budget organics (@BudgetOrganics) reported 4 minutes ago

  @PeteUK7 @virginmedia Bad robot.

• 
  Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kriegarjack) reported 7 minutes ago

  @JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage

• 
  Genderqueer Glitter Nugget (They/Them) (@glitter_nuggie) reported 10 minutes ago

  @virginmedia @PeteUK7 3 months isn't "recent" what ******** are you on about.

• 
  Margot (@Baggladee) reported 11 minutes ago

  @virginmedia @JamieGBarry It’s a ridiculous business model that a decent regulator would stop. You lost me as a customer because I didn’t play the game. Apparently I should have phoned you to ‘negotiate’ instead of taking your new price at face value, cancelling and moving to another provider

• 
  Mark Swinglehurst 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Swinney_10) reported 16 minutes ago

  @virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker

• 
  Ed61 (@Ed6114) reported 19 minutes ago

  @virginmedia I don’t seem to be able to set the box to record stuff like I could on the V6, or with programmes containing certain words in the titles. It’s an awful system. It will be bye bye and hello sky when the contract runs out.

• 
  Chris Stephenson (@4sec7) reported 20 minutes ago

  @JamieGBarry @virginmedia Cancel. Then they will Hassle you daily as you get closer to cut off day offering you the same deal (or better!) you asked for in the first place

• 
  michaela (@millymoobags) reported 23 minutes ago

  @PeteUK7 @virginmedia So sorry for the loss of your mum and this headache for you I was chased by orange for 8 months after my dad died well his name i got his post never got a refund either or a apology

• 
  Old Motherduck (@Old_Motherduck) reported 25 minutes ago

  @virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers

• 
  Dermot Hayes (@DermotHayes7) reported 25 minutes ago

  @ODonnellDale I have virgin media broadband and TV and have no issues with it at all