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Virgin Media outages and service status in Dudley, England

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Full Outage Map
  • Virgin Media generated 9 outage signals in the last 24 hours around Dudley, including 9 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 19, 7:57 PM GMT+1.
  • 42% Internet (42%)
  • 34% TV (34%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Dudley come from postal codes DY1 , DY5 , DY2 and DY3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Bromsgrove, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Dudley, Kidderminster, Kingswinford, Smethwick, and Halesowen.

CityProblem TypeReport Time
Birmingham Internet 7 hours ago
Birmingham Internet 8 hours ago
Oldbury Internet 10 hours ago
Birmingham Wi-fi 11 hours ago
Birmingham TV 11 hours ago
Birmingham Internet 16 hours ago

Nearby cities with recent reports

Birmingham

45 recent signals

7 hours ago
Oldbury

13 recent signals

10 hours ago
Wolverhampton

10 recent signals

3 days ago
Brierley Hill

4 recent signals

6 days ago
Stourbridge

3 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • StuJonesMusic
    Stu Jones (@StuJonesMusic) reported from Kidderminster, England

    Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

  • BrianMCape
    Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Another fail. Well done 👏🏻

  • HJMKent
    Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England

    @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

  • philq001
    Phil Queenan (@philq001) reported from Birmingham, England

    @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • kevmaslin
    Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

  • JazbaEnt
    Jazba Entertainment (@JazbaEnt) reported from Birmingham, England

    @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

  • tarun65170952
    tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • HJMKent
    Howard Martin 💚 (@HJMKent) reported from Kidderminster, England

    @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

  • mrmjprice
    Martin Price (@mrmjprice) reported from Birmingham, England

    @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

  • redron1975
    Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia guess what ********* your system is down again. Useless pricks.

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

  • AdieJAMster
    Adie Hughes (@AdieJAMster) reported from Swindon, England

    @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

  • TheShannimal_
    TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England

    @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • trishbeaker71
    Twelfty 45543 (@trishbeaker71) reported

    @virginmedia is there any issues with the internet in the M11 area of Manchester

  • BlackMamboTr
    BlackMamboTR (@BlackMamboTr) reported

    @virginmedia @DisneyPlusUK Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.

  • Kathlee38871288
    Kathleen Owen (@Kathlee38871288) reported

    @jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem

  • teamwedge999
    moo deng (@teamwedge999) reported

    .@virginmedia have gone back on the contract I was offered. Now trying to charge me £432 for a month's bill when it should only be £14.15. Shocking customer service.

  • AlanDillon26041
    Alan Dillon (@AlanDillon26041) reported

    @Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.

  • lottalottebotte
    Little Lotte (@lottalottebotte) reported

    @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

  • everton_toffee1
    James Ⓜ️ (@everton_toffee1) reported

    @Benleo @petrolheadtoo @virginmedia They are terrible I’ve had engineers out my service has been rubbish since I signed a new contract, I feel sorry for you them Indian call centres are horrendous to deal with, you can hear like 7 people talking at the same time

  • hunterredfieldd
    Hunter (@hunterredfieldd) reported

    @virginmedia @Benleo Nah, just leave them if you can. I had constant issues with them and the customer service was always shocking. Avoid at all costs imo

  • chris327759
    chris8854.bskysocial (@chris327759) reported

    @virginmedia The outage is in my area (Hampshire) but this has now been going on since 1041am, 4 hours ago!

  • IAmMattVC
    Matt Valentine-Chase (@IAmMattVC) reported

    @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.