Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2, DY3 and DY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Oldbury, Wolverhampton, Birmingham, West Bromwich, Solihull, Willenhall, Dudley, Kingswinford, Redditch, Smethwick, Sutton Coldfield, Kidderminster, Brierley Hill and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Phone | |
| Oldbury |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
||
| West Bromwich |
Internet | |
| West Bromwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Dr Ioannis Azoidis
(@azoidismd) reported
from
Birmingham, England
@virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!
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Mat Burling
(@all_day_) reported
from
Birmingham, England
@virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @virginmedia what the hell is going on with your service? It’s simply unacceptable! I work from home and need the internet to do my job! When is the service going to be working? @Ofcom
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Judy Lee
(@DorisLee1966) reported
from
Dudley, England
@virginmedia The first agent was so rude the second very helpful said she hoped she had sorted the dates of my contract and the bill. But as yet the bill for March hasn’t changed l have no idea what is happening with the complaints. I’m so worn down by it all.
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chris dagnall
(@DagnallChris) reported
from
Birmingham, England
@virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK
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DOM PRIEST
(@Dom_Priest94) reported
from
Dudley, England
@virginmedia chronic customer service !
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@virginmedia It was a five minute fix, but she lost one month of TV access as a result. She’s a nurse so arranging a daytime appointment took a while because of her work patterns. It’s her first home of her own and I felt she had been treated in a less than respectable manner.
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JADE
(@jdbhrrs) reported
from
Birmingham, England
does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia Can anyone help please? New V6 box has been broken for about a month and have tried to call to get fixed/replaced but to no avail.
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!
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Craig Brown
(@CraigBrownGolf) reported
from
Dudley, England
@virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@virginmedia That might require quite an extensive overall of your infrastructure and servers however you could maybe start by answering the telephone - you are a telecoms company. Or does customer service fly out the window once the direct debits are set up?
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rayofsunshine 💙
(@lestatsmum) reported
from
Halesowen, England
@virginmedia do you have a number or email so I cancel mobile insurance?
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Darren Dunbar
(@darrendunbar70) reported
from
Birmingham, England
@coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!
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Chloe
(@ChloeHolland_ox) reported
from
Aldridge, England
Sick of having issues with my Wi-Fi!! At least a couple times a day the router starts flashing and won’t connect anyone in my house to it! Internet speeds are slow all the time 😡 @virginmedia sort it out
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David Byrne
(@dbyrne2112) reported
from
Birmingham, England
@virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Shiers
(@sybersall) reported
@virginmedia 20 years customer loyalty counts for nothing.. leaving after 20 years.. disgraceful service..
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Chelsea milne
(@ChelseaMilne6) reported
@virginmedia tf here we are again wifi gone down and no heads up either what a shite company
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Avis
(@AvisYew) reported
@virginmedia Hello. I have tried this and it seems to be stuck in a loop with "Checking your connection for issues" so far it has been 5 minutes and still going.
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Rexy 🏴
(@Rexy9k) reported
@virginmedia @HyraxVFX Hey @virginmedia My Internet hasn’t been the best recently is there a way you can fix my internet I am getting 30 ping in fortnite
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Matt Day
(@meday72) reported
@virginmedia are there issues with your fibre broadband in Paisley PA3 area ATM? Download speed on 1Gb fibre at 20-30mb and dropping upload speed seems ok at around 50mb
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Alexander Mac
(@iainmcleod800) reported
@virginmedia No i’m waiting for a manager to phone me back. Surely if ur t&cs of new contract state that if i cancel within 14 days it will revert to previous, u cant go back on that? It’s been less than 24hrs. The virgin sim still works. My original contract doesnt expire until nxt year.
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PS
(@Superdeformer_) reported
@virginmedia I think it might be the end of the contract. If we re-sign up with virgin with just broadband (not TV) would we get a new router because the one we have is intermittent with signal and coverage.
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Nicola Middleton
(@jellybaby1968) reported
@virginmedia We eventually got through to an actual human, and whilst our issue couldn't be resolved there and then, an engineer is booked for Tuesday! It shouldn't be so convoluted to get to talk to a human and your website "help" just takes you round in circles. Improvement needed!
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yennefer of vengerberg enthusiast ✶
(@falkadorren) reported
i have 0.58gb of data left and the wifi still hasn’t been fixed man **** virgin media 😭
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George Moore
(@georgemoore) reported
Anyone I know in Belfast use Vodafone as their broadband provider? Looking to move from @virginmedia, as they want to charge me twice as much as a new customer. Odd, as I would have thought it better to have a customer rather than to hope to gain one. The Vodafone deals look good