Virgin Media Outage Report in Dudley, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dudley come from postal codes DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Bilston, Walsall, Wolverhampton, Dudley, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Cradley Heath, Brierley Hill, Redditch and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
Kayleigh
(@kayweee) reported
from
Birmingham, England
Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.
-
Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Since the printer worked fine before you installed the new 3 Hub & perusal of the internet shows that this is a common problem with this Virgin equipment, perhaps you would arrange for an engineer to come and rectify the problem at your cost! Please register this as a complaint!
-
Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You were going to send link 20 minutes ago - since then nothing! Too late now, I'm going out! Shocking service from Virgin as usual! I've had 3 failed attempts to order upgrade YOU insist I have (with treats of reduced service) & you make it like treading in treacle to achieve!
-
Phil Woodward
(@therealflopflip) reported
from
Kidderminster, England
@virginmedia for second week running have purchased a film from the media store, tells me it’s ready to watch and it won’t play keep getting errors and wants me to login, enter details and still doesn’t work! This service is so poor
-
MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
-
Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
-
Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You arranged for an engineer to resolve this problem - he's been today & hasn't fixed it - he says not Virgin's job to sort printer problems! The printer worked fine till Virgin messed it up changing hub - you have a duty to fix it since it's of your making! Sort it please!
-
Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
-
Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@kgardner081 @virginmedia We'll see how we get on - everything works fine but can't connect the wireless printer & apparently (according to problems others have had) something to do with 2 wireless frequencies working off same IP code confusing the connection! Need renaming or something. Beyond me to do!
-
Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Still waiting! It's now after 4! You changed our old hub that worked fine - at your insistence - didn't properly set it up - my wife needs printer for work & uni course - now been trying to get you to sort it since Thursday & you don't honour your promises to do so! Poor service!
-
Davey Dug
(@Dug83) reported
from
West Bromwich, England
@virginmedia no tv or internet, what’s going on, charge a bomb then bang I’m left without services, 120 a month I pay for shit internet, 20 minutes holding time on the phone, JOKE
-
Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though
-
Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
-
Steven Harris
(@Ste___H) reported
from
West Bromwich, England
@virginmedia Problems since Wednesday losing connection not a happy bunny
-
Aaron Maddocks
(@BcfcMaddocks) reported
from
Birmingham, England
@virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.
-
Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@kgardner081 @virginmedia In fairness, they've now been in touch, can't fix it remotely so are sending an engineer on Thursday to sort it out. So I'm grateful for that & 2 days to wait isn't bad.
-
Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@markdmortimer I won't. But just fed up with @virginmedia's bloody awful website! They want me to order/upgrade box on line then make it impossible to do! All I get is "oops - something went wrong" messages for a week now! And if you phone you get someone the other side of the world! Useless!
-
Sarah Duncombe
(@HelenD132) reported
from
West Bromwich, England
@virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie Saunders
(@4a6d65) reported
@virginmedia I don't even know where to begin. The complicated mess that is changing a direct debit that two months later isn't changed. Or trying to leave/get a better deal for the that same person to talk about how amazing Virgin Media is and talking down to me
-
Milton Shaw
(@milt57j) reported
Virgin media WiFi down again!!!!!!! In the BR1 area . I’m cancelling them 🤬
-
Belinda Rif
(@brif76) reported
@virginmedia The Internet is still not working at EH6 5PU, is there any update on the outage, I was told it will be fixed on Tuesday. Thank you
-
Paul Cassaretto
(@MoanyMonk) reported
@virginmedia And pay 177 quid and return router which I did. But I've then been sent emails requesting the old router too which I no longer have and had an excruciating WhatsApp conversation with your support team which were absolutely no help, demanding to know where the router is!!
-
Babylove@yardie02
(@fagan02) reported
@virginmedia Servuce checker says there is a problem in my area🤬🤬🤬
-
DW
(@droodroodroo) reported
@virginmedia had virgin media for over 2 years, it’s always been choppy but has become utterly unusable in the last week. Can’t get through to anyone on the phone, the internet goes round in circles. Any chance of some help?
-
Jon
(@JonMuzza1) reported
@virginmedia @paulodnufc You can send hairy face up n a rocket your gaffa! but while he's away the mice will play and send people Micey by blaming covid for delays. Inept service.Thanks but iam not virgin anymore 👌
-
Alex Bowers
(@bowersbros) reported
@JagexKieren I recently did this with my virgin media setup, and have had no problems with dropouts since
-
Milton Shaw
(@milt57j) reported
@virginmedia my Wi-Fi is still down since 6am. I need it for work today. I’m in the BR1 area!!!
-
James Smith
(@JamesSmith_SoT) reported
@PhillipJBooth @virginmedia Snap! I’m going to ring them today. Prices go up as regular as clockwork, to ‘improve your service’. Absolutely rubbish. It never improves and how about they invest some of their 5 billion profit back into their business. I’m tempted to go with Lila Connect.