Virgin Media

Virgin Media Outage Report in Dudley, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 12/21/2025 13:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Bilston, Birmingham, Solihull, Oldbury, Walsall, Redditch, West Bromwich, Sutton Coldfield, Wolverhampton, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford and Smethwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBilston Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    here's another thing @richardbranson get your josh bayliss to search function eon in his junk email as i looped virgin into the email to protect time from their fraud - and the other ****** that tried to crawl up your virgin media shit pipe

  • lKalpeshMakvana Kalpesh Makvana (@lKalpeshMakvana) reported from Walsall Wood, England

    @virginmedia What a crazy unprofessional experience today when I called virgin media phone to cancel my phone and sim simcard contract...so now I come to know its handset and airtime both gonna separately cancelled. And I need to be very precise with day to call them again😡

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Ok i think there has been a loss of communication from a customers point of veiw why would you say someone will contact you in 24 to 48 hours if they aren't, it makes me wonder why im still with virgin , as customer care is so poor i await some anwsers from you guys.

  • Tedtalks13 Teds (@Tedtalks13) reported from Brownhills, England

    YOUR softwares and products were back footed to defraud me hooked in on bill bob gates gap in his programme "and community of python con men" which the camera ip picks it all up bilateral to the fraud hooking in on virgin media @richardbranson best sort your shit out

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer

  • bevvyxo_ ✨ Hannah ✨ (@bevvyxo_) reported from Solihull, England

    @virginmedia ‘s broadband is so awful. It’s speeds aren’t as advertised and there are constant issues. for the past 48 hours the internet cuts out every minute or two. Over. And. Over. Again.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.

  • Shyman00 James Leeson (@Shyman00) reported from Redditch, England

    @LadyofLetter @virginmedia Same issue with BGT 😖

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia The complaint should not be closed down as ihe said that a team member would get back to me with a resolution to the complaint and a gesture to me, and then if i was happy with the outcome the complaint would then be closed.

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • Howenblue Charles Shakespeare (@Howenblue) reported from Halesowen, England

    @virginmedia Last Friday I was promised call back by your Customer Care within 3 working days. I'm still waiting ....

  • beasknees81 Donna B (@beasknees81) reported from Redditch, England

    @virginmedia Help...!!! Got home after picking up the kids and my Internet is now down, the green lights are on the hub one flashing. Rebooted twice, managed to check the status online and says everything is OK with the Internet. Been like it for 45 minutes to nearly an hour

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • STSWine StationtoStationWine (@STSWine) reported

    @virginmedia Is the whatsapp number you advertise on the support page working?

  • STSWine StationtoStationWine (@STSWine) reported

    @virginmedia @virginhelp we were told on Thursday (can check the record of who we talked to) that when we moved house our service would switch over immediately. Friday - moved in and attempted to trouble shoot ourselves Saturday - rang Virgin and remained on hold for 1 hour 28 minutes before giving up

  • hmo1974 Helen and Poppy dog (@hmo1974) reported

    @virginmedia Yes, everything is slow.

  • t_najicman Ninja T (@t_najicman) reported

    @virginmedia Virgin Fibre has been down for almost 24 hours now in my area. What is going on you know alot of people work from home now this is unacceptable?! When is it supposed to be fixed?

  • amylou202 AMY. (@amylou202) reported

    @virginmedia No it’s not. I’ve checked online and it says my wifi should be working. I’ve had this issue for the past week or so but now it’s unbearable

  • STSWine StationtoStationWine (@STSWine) reported

    @virginmedia @virginhelp Sunday - no support available Monday - hung up on/disconnected twice, put through to wrong department and eventually told that 'someone' has set it up to be switched over on the 28th and that is the best that can be done. Tweeted - continued to be ignored

  • hmo1974 Helen and Poppy dog (@hmo1974) reported

    @virginmedia WiFi speed is awful, about 10% of what we were getting. Some devices won’t work at all. Apparently no faults in our area but this has been going on for days and is unacceptable. Cannot get to customer services for help. Working from home and need working WiFi.

  • 3Bikesnospace strong and unstable (@3Bikesnospace) reported

    @virginmedia Yes about 5 issues 😖working from home now not possible 😡

  • JuliaTFleming Julia Fleming (@JuliaTFleming) reported

    @virginmedia On the phone. The lady I spoke to couldn’t deal with the issue so passed it onto IT to deal with

  • MicaMica100 Tash Mica (@MicaMica100) reported

    @virginmedia As i said that’s not the case and equally when paying for a new service I Gail to see why I need to do all the checking and you can’t assist? Not very customer service orientated is it. Perhaps if you messaged me you could check with my postcode?