Virgin Media Outage Report in Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Sutton Coldfield, Redditch, Oldbury, Smethwick, Bilston, Wednesbury, Halesowen, Solihull, Walsall, West Bromwich, Wolverhampton, Brierley Hill and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Rowley Regis |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Amrit Singh
(@MrASingh) reported
from
Birmingham, England
@virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!
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Rhi
(@Xxx_Rhi_xxX) reported
from
Birmingham, England
@virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.
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James Leeson
(@Shyman00) reported
from
Redditch, England
@LadyofLetter @virginmedia Same issue with BGT 😖
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series
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Teds
(@Tedtalks13) reported
from
Brownhills, England
YOUR softwares and products were back footed to defraud me hooked in on bill bob gates gap in his programme "and community of python con men" which the camera ip picks it all up bilateral to the fraud hooking in on virgin media @richardbranson best sort your shit out
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews
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Dave Hunter
(@DNhunter85) reported
from
Birmingham, England
@virginmedia shocking customer service
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either
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✮｡ 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮｡ 🏴
(@6ft3Queen) reported
from
Birmingham, England
@virginmedia down again 😤
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia
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Kalpesh Makvana
(@lKalpeshMakvana) reported
from
Walsall Wood, England
@virginmedia What a crazy unprofessional experience today when I called virgin media phone to cancel my phone and sim simcard contract...so now I come to know its handset and airtime both gonna separately cancelled. And I need to be very precise with day to call them again😡
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Teds
(@Tedtalks13) reported
from
Aldridge, England
here's another thing @richardbranson get your josh bayliss to search function eon in his junk email as i looped virgin into the email to protect time from their fraud - and the other ****** that tried to crawl up your virgin media shit pipe
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Evan Joanette
(@EvanJoanette) reported
from
Birmingham, England
@virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vidur Patel
(@Vidur_Patel) reported
@virginmedia No, I refused to pay £25 for a issue on your side. After the call they sent the same technician back even though I requested another and he wasn’t able to do anything. At which point I gave up. I could do with a experienced senior technician to look at the line.
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Brian Lewis
(@BrianLe92417316) reported
@virginmedia Yes, just called and there is indeed a problem.
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Matt Tester
(@UKMatt2000) reported
I never use Twitter but why does @btsport schedule WRC highlights for Saturday nights and never show them? My Virgin Media box is full of recordings of other things I don't want to watch, mostly wrestling...
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Miss Konstantine
(@giftedHKO) reported
@virginmedia I’ve wasted 40mins on chat with someone who keeps spouting the same stuff and isn’t solving the problem.
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zooby brodie beagles
(@zoobybook) reported
@virginmedia No I login & it says Hv 90 days to get emails but can’t open inbox via browser
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Dave Young
(@YoungDavidy7896) reported
@virginmedia I have called your help line multiple times with no fix
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KYLΞ
(@KKy7e) reported
Constant packet burst, constant packet loss, constant lag, @virginmedia are ******* ****
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Tokolosh
(@Tokolosh63) reported
@virginmedia But I need it sorted before Tuesday. It’s been down since Friday! I can’t work
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JayGriceUK
(@AGamerDad) reported
@FMDoop I had no end of issues a year ago with Sky, I switched to Virgin Media and it was the best thing I did. Far faster up and down speeds and so far no service interruptions.
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The Glitch
(@TheGlitch97) reported
@virginmedia are actually getting on my nerves internet is down completely right now(1 in the morning) and i can't get support as they're offices are closed even though ive been advised some work from home 😒🤔 what a joke #smallstreamer #frustrated #Frustration