Virgin Media outages and service status in Dudley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 8 outage signals in the last 24 hours around Dudley, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 3, 6:42 PM GMT+1.
- Internet (58%)
- Wi-fi (22%)
- Total Blackout (7%)
- E-mail (7%)
- TV (5%)
- Phone (1%)
The latest reports from users having issues in Dudley come from postal codes DY2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Rowley Regis, Birmingham, Walsall, Brierley Hill, West Bromwich, Oldbury, Wolverhampton, Bilston, Dudley, Wednesbury, Smethwick, Sutton Coldfield, Tipton, Stourbridge, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 26 minutes ago |
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Internet | 4 hours ago |
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Wi-fi | 4 hours ago |
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Wi-fi | 4 hours ago |
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Internet | 5 hours ago |
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Internet | 6 hours ago |
Nearby cities with recent reports
32 recent signals
2 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Tim Hazelwood (@timhazelwood2) reported from Bewdley, England@virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM
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ch Saqib (@saqibsvideos) reported from Birmingham, EnglandRubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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hayley chapman (@haychapperz) reported from Birmingham, England@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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Martin Wilkinson (@MartinWilko) reported from Birmingham, England@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia Sending me over bill again and again n customer service is even more worst
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Brian Cape (@BrianMCape) reported from West Bromwich, England@virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England@virginmedia broadband down again from Virginmedia Common theme these days
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Susan Johnson (@SusieWJr) reported from Swindon, England@virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.
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Antony Howlett (@AntonyHowlett) reported from Birmingham, England@ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault
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LynneMUFC#22#44 (@LynneMasters) reported from Birmingham, England@virginmedia why is the Sky Sports red button not working
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@MykeJD1 @virginmedia Gone down for a lot of people apparently
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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Yvonne 💙 (@Momrocks50) reported from Birmingham, EnglandExcuse me we pay enough for a "cough" service where is it? #virginmedia
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Martin Price (@mrmjprice) reported from Birmingham, England@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Come On You Wands (@craywanderers) reported@Debbo3496361 Not according to my Virgin Media TV listing. But my FreeSat box tells me they are. So, a paid-for service doesn't but a free service does. Go figure (but only if you want to).
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UnTzY 🚶🏻 (@untzy) reported@HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.
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Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reportedHey @virginmedia - I can't login to my account on a web browser. Keeps failing regardless of browser. The issue is definitely your end.
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BRUCE iLLest 🏴☠️🪡🦈 (@jammusnu) reported@y_alibhai @virginmedia 5 business days retard
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nick rigby (@pompeyrigs) reported@virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible
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♏︎♎︎♌︎ (@amavee13) reported@virginmedia FIX YOUR ******* SIGNAL - I want a refund
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Chris (@ChrisLew300) reported@VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.
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Dan Stevens (@DanStev14730264) reported@virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous
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Hatz (@DevilHatman) reportedonce again, absolute piece of **** @virginmedia and their bullshit upload speed issues has resurfaced
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jabfree🇮🇪🍀 (@pureblood1892) reported@VirginMediaNews So two gay men are getting married **** off virgin media clowns