Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Dudley, Birmingham, West Bromwich, Oldbury, Wolverhampton, Wednesbury, Brierley Hill, Smethwick, Walsall, Sutton Coldfield, Tipton, Stourbridge, Bromsgrove, Bilston, and Kidderminster.

City	Problem Type	Report Time
Dudley	Internet	2 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Internet	3 hours ago
West Bromwich	Internet	4 hours ago
West Bromwich	Total Blackout	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Trickie Dickie (@NickHickey84) reported 2 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 3 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Ronnie Harris (@redron1975) reported 9 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 13 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Dani Grim (@RefinedSavage) reported 14 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 15 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Adie Hughes (@AdieJAMster) reported 22 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Martin Price (@mrmjprice) reported 23 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Rob Chipman (@robchippyman) reported 25 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 33 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Alex (@laticwolf) reported 33 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Steve Lees (@measlewolf) reported 42 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Chris Psaras (@chrispsaras) reported 44 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Jot Shoker (@jot_shoker) reported 46 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Scott badham (@scbadham) reported 49 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Martin Wilkinson (@MartinWilko) reported 51 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Martin Wilkinson (@MartinWilko) reported 53 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Beard Punk (@BeardPunk) reported 54 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Beard Punk (@BeardPunk) reported 58 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Stuart McCullagh (@stumccullagh) reported 60 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon smythies (@SSmythies) reported 2 minutes ago

  @RyanHar03692827 @DAZNBoxing Ive just seen a lot of virgin media customers are having the same issue

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 6 minutes ago

  @gblondon1 @skytv Virgin Media has the worst customer service,they can't spell properly when putting your details onto their computers so your password or email address is never recognised.

• 
  Gary Polley (@Gary_Polley) reported 10 minutes ago

  @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

• 
  Jac Mac (@Stovies6) reported 12 minutes ago

  @virginmedia Trying to cancel my brother's phone and TV as he in hospital and will not be returning home. He is 85 and has no idea of his PASSWORD which is requested by every avenue I have tried. Any chance you can help?

• 
  Jane ferguson (@Icklefergie) reported 12 minutes ago

  @virginmedia How many promised texts and phone calls does it take to actually be contacted. Waited over 2 weeks for resolution of a problem with Virgintvgo due to O2 linked accounts!! Still no returned calls … despite several phone calls, what do I need to do???

• 
  Face palm Vengance (@IsTheTruthToxic) reported 15 minutes ago

  @virginmedia @____LP____ My experience of being able to reach your customer service people is very bad. You routinely get transferred about, long holds, then the call gets dumped. It’s terrible, chat bots and complicated phone trees make it worse. Employ people to answer the phone and direct the call.

• 
  jak cool (@kenshinnnjay) reported 15 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  Sean Pearson (@soapyrct) reported 16 minutes ago

  @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

• 
  Graeson Laitt (@Laitty) reported 18 minutes ago

  @VirginMedia 2/2 I have done everything available to me as a customer, yet these emails continue to arrive. At what point does the provider step in and improve the filtering? Can somebody please investigate why these messages keep getting through?

• 
  Ray Cairns (@RCMCFCX3) reported 22 minutes ago

  @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴