Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Bilston, Oldbury, Walsall, Wolverhampton, Dudley, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Cradley Heath, Brierley Hill, Redditch and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Tom
(@Tom12956152) reported
from
Solihull, England
@virginmedia is there any connection issues In the Solihull area?
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
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Ant Davies
(@antdwolves) reported
from
Wolverhampton, England
@CliffHague @virginmedia If you have not already ring to disconnect then tell retentions you need 2nd line support. They should be in Scotland or North East and really know their stuff I have Virgin but use gmail as a preferred option Good Luck!
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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Georgia
(@georgiarec28) reported
from
Dudley, England
@virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
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Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in
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jason jones
(@victortebbit) reported
from
Birmingham, England
@virginmedia The '**** of back to America'. 😱
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
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julie
(@Brummie_Girl) reported
from
Birmingham, England
@virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.
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Fubz
(@Fubz21) reported
from
Dudley, England
You literally can't make this up. Working from home today and @virginmedia goes down again. Jinxed, every time I have important work to do from home the net drops. I would phone customer service but I know from past enquires they are completely useless.
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Doug Grant
(@Darkbluebaggie) reported
from
West Bromwich, England
@virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.
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JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@stevenrankin) reported
@virginmedia assuming you mean 23 and not in the past, that's really awful, no usable internet or tv over christmas and new year. you and the council should be acting with more urgency, leaving people unconnected during a vulnerable time, disgusting.
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Pam Charles (MSc IT)
(@charlespR2D2) reported
@virginmedia It doesn't help when your agents should have raised this 2 weeks ago!!
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Morganlefey 💙
(@merlinsbane) reported
@virginmedia I’m having problems but your live chat is rubbish, I’ve been waiting for 20 min for a response can you help please
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Morganlefey 💙
(@merlinsbane) reported
@virginmedia It says no issues, but then when I do a test of the home page it says you are aware of issues, engineers are looking into it but been saying that all week
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l t cowling
(@ltcowling) reported
@virginhelp @virginmedia Great, so virgin help can't help. I've spent over an hour on phone today and got no where. All I want are the services I am contracted to.
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caracol con patas 🐌 🇺🇦
(@caracolconpata1) reported
@virginmedia will there be any broadband service in London E4 over the Xmas period is the service on holiday?
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Fiona Veronica O’Brien
(@fifiob) reported
@virginmedia @dj_rick_james I am having the same problem been given error code S102 but can’t check anything. due to my surname not being recognised and you won’t help me online. I am in the Blackpool FY4 area. Just tv affected
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Elizabeth Train
(@pug2black) reported
@virginmedia Unfortunately I’m in the depths of cornwall without enough signal to get onto that page I will take it up again tomorrow
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caracol con patas 🐌 🇺🇦
(@caracolconpata1) reported
@virginmedia will there be any broadband service in London E4 over the Xmas period is the service ok holiday?
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Morganlefey 💙
(@merlinsbane) reported
@virginmedia We don’t have virgin tv, just broadband and phone. We are unable to watch tv off the internet, husband says we have no bandwidth? Not normally a problem but has been happening all week and the live chat just leaves me hanging after the bot has done it’s bit