Virgin Media

Virgin Media Outage Report in Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 12/31/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Redditch, Oldbury, Smethwick, Bilston, Wednesbury, Halesowen, Solihull, Walsall, West Bromwich, Wolverhampton, Brierley Hill, Willenhall and Dudley.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomSutton Coldfield Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • stu99746 Stu99746 (@stu99746) reported from Wolverhampton, England

    @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

  • timhazelwood2 Tim Hazelwood (@timhazelwood2) reported from Bewdley, England

    @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

  • MrsDont09 helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • Rob_Hicks W1NGNUT (@Rob_Hicks) reported from Birmingham, England

    @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

  • kevmaslin Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

  • mrmjprice Martin Price (@mrmjprice) reported from Birmingham, England

    @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

  • AntonyHowlett Antony Howlett (@AntonyHowlett) reported from Birmingham, England

    @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

  • lePhantomPlume le Phantom Plume (@lePhantomPlume) reported from Wolverhampton, England

    @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • kevmaslin Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

  • SusieWJr Susan Johnson (@SusieWJr) reported from Dudley, England

    @virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔

  • all_day_ Mathew (@all_day_) reported from Birmingham, England

    @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DazEllisagain Daz Ellis (@DazEllisagain) reported

    @virginmedia ITS BEEN AN AREA PROBLEM FOR NEARLY 5 MONTHS ACCORDING TO THE VOICEMAIL MESSAGE

  • TheFlyingSuit The Flying Suit (@TheFlyingSuit) reported

    @virginmedia No chat box opening. Just the landing page and an invite to login?

  • RetroGameGeeks Retro Game Geeks (@RetroGameGeeks) reported

    @virginmedia I'm gonna be honest. This is another thing now annoying me about Virgin. Other companies have open DM's to be able to work around such things. You don't. Your overall customer service approach is abysmal, truly abysmal

  • mikejjennings Mike Jennings (@mikejjennings) reported

    @WaterratAccntnt @Pheecetious @virginmedia indeed. I think more often than not now I'd look away from the big companies just because I've been burned so many times by absolutely awful customer service

  • mikejjennings Mike Jennings (@mikejjennings) reported

    @virginmedia hahaha I did this on Whatsapp and just got back "We don’t have availability to accept any more messages for faults at the current time." Absolute dogshit service

  • Gaarmstrong318 Geoffrey Armstrong (@Gaarmstrong318) reported

    @virginmedia £9 price increase or a whopping 33% price increase….. every god damn year. Getting so sick of these shenanigans virgin

  • craigthebush Craig Bush (@craigthebush) reported

    Any referrals or recommendation for broadband in London? Just not @virginmedia giving me terrible deals even though I’m out of contract

  • purpleliz2 Liz Day 💙 (@purpleliz2) reported

    @virginmedia The phone line says “we’re sorry you’re having intermittent problems with your broadband etc” and gives my postcode. The website says no problems.

  • FantasySerenity FantasySerenity (@FantasySerenity) reported

    @virginmedia Same issue, I'm just getting the feedback pop up, no chat is popping up

  • aforte4fashion Laura Anderson (@aforte4fashion) reported

    @virginmedia Child safe is not selected so this isn’t the issue