Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Brierley Hill, Birmingham, Halesowen, Wolverhampton, West Bromwich, Sutton Coldfield, Stourbridge, Wednesbury, Bromsgrove, Bilston, Dudley, Rowley Regis, Oldbury, and Smethwick.

City	Problem Type	Report Time
Walsall	Internet	2 hours ago
Walsall	Internet	16 hours ago
Brierley Hill	TV	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago
Halesowen	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Kev Maslin (@kevmaslin) reported 7 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Ronnie Harris (@redron1975) reported 13 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 14 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Martin Price (@mrmjprice) reported 15 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Brian Cape (@BrianMCape) reported 19 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Simon Neale (@nealesj) reported 22 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Evan Davis (@EvanD) reported 26 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Stephen Bennett (@Stephen12857059) reported 34 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Gordé 🦩 (@ReissOmari) reported 35 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Troy (@tr0y1291) reported 37 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Gordé 🦩 (@ReissOmari) reported 37 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Dani Grim (@RefinedSavage) reported 39 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 39 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Shelly (@shelleex5) reported 42 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Brian Cape (@BrianMCape) reported 44 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 50 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Beard Punk (@BeardPunk) reported 50 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Gordé 🦩 (@ReissOmari) reported 51 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  jordy (@jordyanslow1) reported 56 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glen Dickson (@Driftinuphill) reported 5 minutes ago

  Virgin Media? Hi tech? Can't resolve a 4 day old broadband problem. Piss poor service. Piss poor communication. Said I'd get email updates but I can't log in to Virgin email. Chancers.

• 
  Teezo’s Lace Wig🍉 (@mayvonbonbon) reported 6 minutes ago

  Since upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶

• 
  Sinead Nash (@nashs) reported 7 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Chris Love (@chrislove_89) reported 7 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  matt (@sirtrevsheader) reported 10 minutes ago

  I was told I would get £40 credit on my account for poor service but it had not been taken away from my bill,instead ypu have stated that I owe £40 from last month instead. Lying again. @virginmedia

• 
  Adrian Weale (@Edeaulx) reported 15 minutes ago

  I would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom

• 
  fox  (@FoxRunTime) reported 16 minutes ago

  @voidsrus4 @shellby636 @virginmedia had an outage the entire week the Cerbera Speed 12 was available and I couldn't get my own, had to buy used like a chump

• 
  British and annoyed (@_J_8_7_) reported 24 minutes ago

  @trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.

• 
  Mikey Molfessis (@mikey_mol) reported 25 minutes ago

  @virginmedia You close a call and open a new one without resolution. That’s how you avoid @Ofcom ratings

• 
  Sleepy (@Sleepyteacher3) reported 33 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔