Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY1 and DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Redditch, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Solihull, Smethwick, Willenhall, Rowley Regis, Halesowen and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Walsall |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.
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Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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Lee
(@leerusson86) reported
from
West Bromwich, England
@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
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sarah allen
(@sair74) reported
from
Redditch, England
@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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I M A A N🌙
(@imaanibab) reported
My virgin media Wi-Fi connection damn messing me up
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🇬🇧AdrienneB🏴🇪🇺🇺🇦🌈
(@Adrienne65) reported
@virginmedia just realised that @YodelOnline were supposed to deliver my new hub today. Well that never happened!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia I am mate awful service
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Harry Bond
(@haz_bond) reported
@virginmedia Your service is down. Got to internet access at all. And you won’t even let me run a test to find out the problem. Been on a chat for nearly an hour and so response…
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Stuart
(@Stuart98751788) reported
@virginmedia Checked this CH 531 earlier in the week and there didn’t appear to be any issues. Would be interested to know if there was a fault that got repaired. Thanks
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Matt
(@Sdot09) reported
@virginmedia Apparently only with TV, there never is with broadband but your engineer has told us everything in the area is having same issues and you won’t resolve it as a company
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Ian Murphy
(@IanMurphy111) reported
@stumccullagh @virginmedia Cancel your direct debit, guaranteed that they ring you then
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Lt Mayo
(@RivalTeee) reported
@virginmedia your such a bad company, firstly you don’t allow me to have my own fking password you made me change it before and I now don’t know it at all secondly my internet is not working but you always say “it’s working on our side” well it’s not on my fkin side,
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.