Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Bromsgrove, Walsall, Brierley Hill, Halesowen, Wolverhampton, Sutton Coldfield, Stourbridge, Bilston, Dudley, Rowley Regis, Oldbury, and Smethwick.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
Birmingham	TV	1 day ago
West Bromwich	Internet	1 day ago
Wednesbury	Internet	2 days ago
Birmingham	E-mail	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Garry (@paragaz) reported 10 seconds ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  jordy (@jordyanslow1) reported 4 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  Simon Neale (@nealesj) reported 4 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 7 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  tarun (@tarun65170952) reported 14 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Susan Johnson (@SusieWJr) reported 19 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Evan Davis (@EvanD) reported 23 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Kev Maslin (@kevmaslin) reported 28 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Susan Johnson (@SusieWJr) reported 30 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Steve Lees (@measlewolf) reported 34 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Brian Cape (@BrianMCape) reported 35 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  ch Saqib (@saqibsvideos) reported 37 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Brian Cape (@BrianMCape) reported 39 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Tim Hazelwood (@timhazelwood2) reported 39 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  Beard Punk (@BeardPunk) reported 46 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Stephen Bennett (@Stephen12857059) reported 47 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Gordé 🦩 (@ReissOmari) reported 48 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 49 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 55 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  LVWLVS (@lvwlvs) reported 59 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@5amcoek) reported 5 minutes ago

  @virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service

• 
  Anthaily (@AntimagicBones) reported 6 minutes ago

  "Hey, the wi-fi is down?" "Uhhh... oh, yeah; Sara said something about turning our Virgin Media into problematic media." "Oh, God."

• 
  Alex Davies (@daviesa02) reported 9 minutes ago

  @virginmedia can I DM regarding an issue I am having with an online form?

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 10 minutes ago

  Is Virgin broadband down in WD3 area please @virginmedia

• 
  Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported 12 minutes ago

  Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company

• 
  Sammo (@redmollster) reported 12 minutes ago

  @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

• 
  DEAN SUPPORT (@Dean_Xyber1) reported 15 minutes ago

  @lukewarm14 @O2 @virginmedia I can help send me a DM

• 
  simon withers (@KalEl_WBS) reported 17 minutes ago

  @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!

• 
  Paul Tee (@Nokkapie) reported 22 minutes ago

  @virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!

• 
  Jan Hobbs (@CleanzineEditor) reported 22 minutes ago

  @virginmedia I've just sent a message & X told me there was a problem & my message would be saved. I'm hoping you receive it soon.