Virgin Media Outage Report in Dudley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Dudley come from postal codes DY3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Sutton Coldfield, Kidderminster, Wolverhampton, Dudley, Walsall, Redditch, Brierley Hill, West Bromwich, Stourbridge, Halesowen and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Sutton Coldfield |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
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Dan Bull 🍐
(@itsDanBull) reported
from
Birmingham, England
@MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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Danny Moss
(@Mossymossy3) reported
from
Solihull, England
@virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace
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David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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helloitsme~
(@dingdawn32) reported
@virginmedia Yes, I've reported the issue weeks ago, and got a text saying the issue has been fixed, however it wasn't and I sent in another report to which there was no response.
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Dikác László
(@LaszloDikac) reported
@77777777_aj @virginmedia It didn't show to me either, go to still having issues then follow the steps and then it will show
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Kevin Harmon
(@kharmon67) reported
@virginmedia It tells me I am having problems connecting to the hub but I am sitting next to it. I have rebooted the hub and we seem to be able to use the hub fine but still says there are issues with the connection. The service status on the app stills says error
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Danny
(@dannybud84) reported
@virginmedia Still emergency calls. Switching between that and one bar of signal very poor
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Him Over There 💙👨🚀🚀
(@snathe) reported
Always happy to start the day answering the Trimphone to yet another scam caller pretending to be from Virgin Media... who we are not with. I think next time I may well treat them to my rendition of "You Are My Sunshine" on a recorder.
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admj
(@admjooge) reported
@virginmedia Hi, is service down in North Wicklow, Ireland? The service checker won't take Irish post codes
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Patsy
(@pisstake_paddy) reported
Every other utility company try to help people through this #CostOfLivingCrisis ... @virginmedia 's answer to someone struggling is to add 2 missed direct debit fees a month pushing it from struggling to pay to not worth paying for ...
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Paul F Gill
(@pfgill69) reported
@virginmedia Goes from bad to absolute subliminal. Spoke to your team yesterday. Went to next Broadband level £6 month extra, plus WIFi Intelligent at another £5 per month extra. Just got email and monthly cost increased by £40 not the £11 I was sold/told. Joke of a business. 😡 @virginmedia
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Julie
(@enjoytoday30) reported
@virginmedia does anyone know why can’t I view my old emails anymore after cancelling Virgin service, I was told I had 90 days before cancellation
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Patsy
(@pisstake_paddy) reported
Every other utility company try to help people through this #CostOfLivingCrisis ...@virginmedia's answer to someone struggling is to add 2 missed direct debit fees pushing it from struggling to pay to not worth paying for ...