Virgin Media

Virgin Media Outage Report in Dudley, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dudley come from postal codes DY2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dudley, England 01/18/2026 18:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Oldbury, Wolverhampton, Wednesbury, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Redditch, Sutton Coldfield, Smethwick and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomRowley Regis Internet
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • lizzyhappyfox liz fox🦊 (@lizzyhappyfox) reported from Dudley, England

    @virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.

  • Smartlyte Smartlyte (@Smartlyte) reported from Birmingham, England

    @virginmedia no internet, no support, what a disgrace

  • walters_nigel Nigel Walters (@walters_nigel) reported from Birmingham, England

    Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes

  • BlytheMatters Ken Hawkins (@BlytheMatters) reported from Solihull, England

    Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged

  • iamsteadman Mark Steadman (@iamsteadman) reported from Kings Heath, England

    @virginmedia Just want to see a service status page, like broadband companies have. 🙂

  • iamsteadman Mark Steadman (@iamsteadman) reported from Birmingham, England

    @virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.

  • davesheppard72 David Sheppard (@davesheppard72) reported from Solihull, England

    @virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam

  • GiLESzzzzz john giles (@GiLESzzzzz) reported from Walsall Wood, England

    @virginmedia I also have been trying do do live chat but that doesn't work either

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Cheslyn Hay, England

    @VirginMedia the worst customer service known to mankind. I do not know how they say in business.

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • Jordi_Amor Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England

    @KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing

  • Deblord1 Deb Lord (@Deblord1) reported from Solihull, England

    @virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • Vix_Leonard Victoria Leonard (@Vix_Leonard) reported from Birmingham, England

    @virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TenderPawsVets Tenderpawsvets (@TenderPawsVets) reported

    @virginmedia We are business customers. We don’t usually have trouble with Virgin Business but I have held on the business phone number for an hour this morning with no answer. I have been waiting on live chat for ages. Please can someone help

  • SMJGilbert Stephen Gilbert (@SMJGilbert) reported

    @chrisgreen @virginmedia When VM f’cked up my internet access for 18 days, they awarded me £8 a day and 18 months free Sky Sports - but only after I’d sent daily emails of complaint. Their customer service interaction is inexcusably unhelpful, to the extent one might imagine it is deliberate.

  • JoeBirt Joe MVO 💙 (@JoeBirt) reported

    @virginmedia so the next bill is in and for no internet for over a week I get diddly squat / nadda / nothing in compensation- as I expected so not surprised. Customer Service NIL

  • LOL_VO LOL_VO (@LOL_VO) reported

    @virginmedia Hi. We had a letter about planned works due on Friday but our WiFi has been down since late last night. Has it started early?

  • HicksonMark Mark Hickson (@HicksonMark) reported

    @Defencebrief @virginmedia I thought there had been a shift towards valuing your existing customer base. Obviously not everywhere.

  • Meh_Kat KJ Lewis ⓥ (@Meh_Kat) reported

    @virginmedia and please don't send me to the help team cuz...

  • LawAspi TheAspiLawStudent #NoReturns (@LawAspi) reported

    @Defencebrief @virginmedia There's zero customer loyalty / reward from virgin, just cancel it and go elsewhere. Always best to shop around

  • sec2daya ChelseaChic (@sec2daya) reported

    @virginmedia @WilyFederCrypto @virginmedia - help!!! Yr BOTs are parrots!!!

  • CarolynEd1 Carolyn M Jones 💙 (@CarolynEd1) reported

    @virginmedia Oh God. I chose 'broadband fault' and the robot tried to run a remote check of our broadband service, which I could not allow because it would disrupt our work etc. Of course the broadband is working fine now but that's what you told me to report. 1/2

  • CarolynEd1 Carolyn M Jones 💙 (@CarolynEd1) reported

    Oh man, any day you have to try to get through the customer service helpline at @virginmedia is going to be a terrible day