Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
Walsall	Wi-fi	2 hours ago
Birmingham	TV	2 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Internet	7 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Wi-fi	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  tarun (@tarun65170952) reported 49 seconds ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  SorachiTim (@PolymathTim) reported 3 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Antony Howlett (@AntonyHowlett) reported 4 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 7 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Stuart McCullagh (@stumccullagh) reported 7 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Simon Neale (@nealesj) reported 11 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Beard Punk (@BeardPunk) reported 14 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  jen (@jenkin99) reported 14 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Brian Cape (@BrianMCape) reported 20 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Colin Hunt (@HuntColin58) reported 21 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Tim Hazelwood (@timhazelwood2) reported 25 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

• 
  ch Saqib (@saqibsvideos) reported 26 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 33 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Brian Cape (@BrianMCape) reported 38 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

• 
  Gordé 🦩 (@ReissOmari) reported 42 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Susan Johnson (@SusieWJr) reported 43 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Kev Maslin (@kevmaslin) reported 45 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Tim Hazelwood (@timhazelwood2) reported 45 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  LynneMUFC#22#44 (@LynneMasters) reported 47 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Jazba Entertainment (@JazbaEnt) reported 55 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dale Ash (@discoDA1875) reported 2 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  Mike Bennett (@AthleticFanMike) reported 5 minutes ago

  @Charltonater @skytv I was with Virgin Media before they put my price up by £100. I wish I had just paid it. I have not used my Sky Stream since Friday I am fed up with having to reset it every 20 mins. Just using the Apps on my smart TV now. I’m going to cancel the contract.

• 
  askandyouwillfindout (@1989kopite) reported 6 minutes ago

  @biggle1908 Stay away from virgin media, cancel sky TV, and get someone else to get tv in your household full package sky stream 50pm

• 
  Dogred (@PaulBen29353194) reported 7 minutes ago

  @biggle1908 Virgin media will be very helpful when you want to join but you’ll regret it when there’s a problem or you want to leave, their customer service is probably one of the worst in the industry imo.

• 
  Naughty_But_Nice_Angel (@WomanWithAWomb) reported 8 minutes ago

  @Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭

• 
  steppa (@steppaCS) reported 9 minutes ago

  @wixinho @virginmedia literally 3rd time ive had this issue at different properties, you'd think theyd be able to do it right first, second? no, third time

• 
  Stephen Maddock (@stephenm68) reported 11 minutes ago

  @virginmedia We’ve been w/out home broadband (B91) for 16 days. No info why it’s taking so long to fix. Date keeps shifting- for a week it was 5 Aug, then shifted to v specific 12 Aug @ 15:08. Today’s text said engineer here & fixing it. Then went back to 12th. What is going on??

• 
  Andy Wright (@ncfcandywright) reported 15 minutes ago

  @virginmedia why does my online account have a button telling me to look at my renewal offers but when I click on it I get 'customer exclusion' in the address bar and get told to call? 70ish days until my contract ends

• 
  Craig (@Scrumpyjackfan) reported 17 minutes ago

  Funny ain’t it after 25 years with Virgin Media I’ve decided to part ways and they have given me a UK no to ring and that they are able to nearly price match youfibre. I told them their Cust service is really bad and that’s the main reason I’m off. 👋👋👋

• 
  ThatGoku (@ThatFoxGoku) reported 18 minutes ago

  Virgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia