Virgin Media Outage Report in Dudley, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Walsall, Redditch, West Bromwich, Sutton Coldfield, Wolverhampton, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
Hayley Law
(@HayleyLaw3) reported
from
Wednesfield, England
@virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!
-
Tom
(@Tom12956152) reported
from
Solihull, England
@virginmedia is there any connection issues In the Solihull area?
-
Doug Grant
(@Darkbluebaggie) reported
from
West Bromwich, England
@virginmedia It wasn’t me it was my sister. She spent 3hrs 10 minutes on the phone to customer services and still didn’t get her issue sorted. Its not great customer service really, oh well.
-
Craig
(@cra1gs) reported
from
Birmingham, England
So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey
-
Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia I will do both; what’s the number for technical support; will try one last time 🙃
-
Matt Dudley
(@matttdudley) reported
from
Dudley, England
@vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid
-
Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down again
-
Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)
-
Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice
-
Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
-
Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no
-
Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
-
nimrod x
(@Nparanoid) reported
from
Solihull, England
@virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.
-
Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in
-
James
(@james_e_grant) reported
from
Birmingham, England
@virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?
-
Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
-
jason jones
(@victortebbit) reported
from
Birmingham, England
@virginmedia The '**** of back to America'. 😱
-
Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?
-
julie
(@Brummie_Girl) reported
from
Birmingham, England
@virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kim
(@_kimc_3) reported
I have never experienced such bad customer service… until @virginmedia …still deducting funds when my broadband account is in credit…Trying to speak to a member of staff is like speaking to a brick wall. Incompetent customer service. I will not be recommending them in future.
-
Adrian Dungey
(@adrian_dungey) reported
@virginmedia just on the phone to you and the man hung up which is just plain rude.
-
Robotnik
(@robotnikhottake) reported
@Hellnolf @virginmedia I’ve had them ringing me back basically virgin’s engineers don’t know how to fix it so they’ve had to hire contractors, they don’t even start work until tomorrow don’t expect no internet for a week
-
🔰 Totally Man Utd™ 🔰
(@TotallyMUFC) reported
@virginmedia Or one of your lot could call me to discuss, but no, wouldn't want you to be put out with customer service
-
Alex Stocks
(@Alex_Stokko) reported
@lakshiiresha @virginmedia @trillxela **** off you scamming ****
-
🔰 Totally Man Utd™ 🔰
(@TotallyMUFC) reported
@virginmedia Yes, they were absolutely useless. No offer to call me, just told me to phone a number and thats all. Disgusting customer service
-
Keith McDonough
(@KeithMcDonough9) reported
@virginmedia no you collect it, you never mentioned the £80 you said you were going to charge me. are you going to withdraw it??????
-
AshleyDaviest
(@AshleyDaviest) reported
Constantly being told lies by @virginmedia promised a engineer will come out multiple times but they never do and constantly having to report my broken equipment and promised it will be fixed in 24 hours but never is. It’s been 6+ months and I have every call recorded.
-
dean hyde
(@_dean_hatters_) reported
@virginmedia you know what you can ******* stick your broadband up ya arses. 3 weeks no stable Internet always a fault can't even play games. I'm ripping this **** router out and throwing it at your engineers round the corner I'm done.. .
-
Hellnolf
(@Hellnolf) reported
@robotnikhottake @virginmedia I've got BT coming next Thursday to provide a replacement service, I'm done with VM nothing but problems since day 1.