Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Redditch, Solihull, Sutton Coldfield, Dudley, Brierley Hill, Bilston and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
||
| Birmingham |
TV | |
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
@virginmedia Intermittent problem. It’s back on & then it’s gone again. Very frustrating.
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Georgie Colley
(@GeorgieMaley) reported
from
Kidderminster, England
Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK
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Dicky Dodd
(@DickyDodd) reported
from
Wolverhampton, England
So I've been on hold to @virginmedia Customer retentions for 17 minutes... Unreal.
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Dicky Dodd
(@DickyDodd) reported
from
Trysull, England
@virginmedia media retentions and I got cut off and no call back. Ambismal customer service.
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
@virginmedia Your service has been shit for years. Need a change
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
@virginmedia Cheers for the top. Yes, tv & broadband services issues with an estimated fix time of 23:55. I may have to crack open the Scrabble & the candles. Now I know how people felt in the black outs during the war!
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter
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tom reed
(@tomstrumreed) reported
from
West Bromwich, England
@virginmedia There's nothing there relating to broadband issues.
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Bill Bishop
(@ArcanumDesign) reported
from
Halesowen, England
@virginmedia Tom, I already have, and they refused to match the same cost when the introductory offer finishes. You are still over charging me £125 p.a. for being an existing customer. Please have a UK customer manager contact me
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GTAssociates
(@GTAssociates) reported
from
Redditch, England
@virginmedia 8 conversations to cancel our service and cxl confirmed by virgin. Cancellation first made on 28 Feb. Just received a bill and you have billed for April and May. What a shambles you are! Get your act together now! I have paid final balance & no more is due!
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia It’s media. I have sent off the details to change account holder name and heard nothing back it has been over 2 weeks, can’t get anywhere when i contact your call centre. I need a change to our services and need support with this
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Dicky Dodd
(@DickyDodd) reported
from
Wolverhampton, England
@virginmedia You seem to find it very easy to let go a loyal customer of 23 years. You won't be that sad.
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Mitesh Parmar
(@Mitz__P) reported
from
Solihull, England
@virginmedia do you have broadband issues in #Solihull as the service appears to have gone down. According to your service status page tho there aren't any issues 🤔 I beg to differ!
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
Virgin Media should be reported to the advertising standards, for lies, what a total load of crap, try getting your customer service telling the truth for a start .
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Terry Sankey
(@terrysankey) reported
from
Wolverhampton, England
@SimonADouglas @virginmedia We have the occasional internet problem but since the last announced 'update' the hub seems to be resetting itself. Doesn't matter to the 'wired' machines but obviously disconnects the WiFi! Irritating as the restart times are long and inputting the names/password is a pain 🙄
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sammy♥
(@SammyLouisee_) reported
from
Wolverhampton, England
So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻
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W. J. Thirsk-Gaskill
(@wthirskgaskill) reported
from
Birmingham, England
@virginmedia Please concentrate on getting up the noses of broadband customers, and stop running shit trains, and suing the NHS for money that was never yours in the first place.
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Yes but I just tells me there are no problems. It did the same thing a few weeks ago but stopped when I held wifi button down - it's now constantly flashing & that wont stop it & web site says in normal operating all green lights should be off.
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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Dicky Dodd
(@DickyDodd) reported
from
Wolverhampton, England
Now holding for 20 minutes @virginmedia Customer retention department obviously trying a different tactic to keep me as a customer I've been with this company since 1997 and this how I have to be treated.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George O
(@MindtheGap1959) reported
@virginmedia Your company is that bad of late. I have cancelled my subscription and will not be recommending your service to anyone else
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Ross
(@MikeRossJ) reported
@virginmedia Your Customer Service is an absolute joke. I’ve called 100 times, been hung up on, been given no answers for 2 weeks.
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Sm0keyBear
(@Sm0keyBearr) reported
@virginmedia 1st of March I was almost 3h on the phone with your customer service. Ater that time I was told they couldn't do nothing for me and that I'll be called by IT within 5 days. 7 days later I still have no access to my account and I'm still waiting for that call.
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Hugh Crysis
(@DanteCrysis) reported
@virginmedia No, I literally just got off the phone with your so called customer service and they told me that the technician had changed the appointment to the 27th March because of construction (which makes no sense as there is something being done that would get in the way of the work)
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Simon Buckwell
(@neuronlight) reported
@virginmedia I'm afraid it's too late; I've just been on the phone to @VodafoneUK - I've ordered their broadband. @CityFibre is connecting me up the week after next. Many thanks for the service you've provided over the last 16 years (which has actually been very good).
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Showtime Circus
(@showtimecircus) reported
I rarely complain but @virginmedia your service and customer service is TERRIBLE!
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Jemma George
(@jemma_george) reported
@virginmedia Can we have this conversation with some privacy considered. How rude.
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Mike McMillan
(@mkmsco) reported
@virginmedia Just@ followed WhatsApp suggestion. Connects to the same CS team who are not able to help me. Again…no help for me.
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Richard Portman
(@richardjportman) reported
@virginmedia Nonsense. @CommunityFibre takes your trousers down for speed and cost.