Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Solihull, West Bromwich, Birmingham, Oldbury, Sutton Coldfield, Wolverhampton, Walsall, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Redditch, Smethwick and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
TV | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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James
(@JMEden_97) reported
from
Solihull, England
I hate VirginMedia me getting stupid little lag spikes
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hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Rachael Barker
(@rachmadmank) reported
from
Solihull, England
@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had problems with my TV since September now can’t get any live football or movies @virginmedia
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cath Walker
(@CathWalker13) reported
@virginmedia What link ? I have rung snd in my area an outage says won’t be fixed till 6.05 pm . Went wrong at 7.30 last night .
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Damo Coaten
(@damotron) reported
Ayo @virginmedia fancy sorting out our internet connection? Down for 5 hours on Tuesday, how long will it be today? Funnily enough, remote working is pretty difficult when you’re ISP decides to take a siesta
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Steve Hayes 🇺🇦💙💛
(@GreenSteveHayes) reported
@virginmedia @thedarkmitchell Pity they did not look into it during the night. Pretty important when thousands of customers affected, many of whom probably working from home today. Poor, no very Poor service
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Ben Armstrong
(@coolsneakyben) reported
@virginmedia I have a complaint in progress where I need to speak to someone, and all you do is ask me to wait on hold for HOURS on a phone line that doesn't have a 'follow up complaint' option... so please could you arrange for someone to call me?
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Elizabeth
(@GwIadysStreet) reported
@virginmedia despite our broadband AND WiFi being off since lunchtime yesterday your service status says there are no issues in CH43 so why haven’t we got broadband tv or WiFi???
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Steph
(@14Treacle) reported
@virginmedia I have no services at all, there is an issues in the area. Still down now
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𝓂 𝒶 𝓎 𝒶 𝓇
(@brysatra) reported
@virginmedia - loss of broadband & landline phone on 18th - area outage - was fixed. Twice had loss of broadband & landline phone on 19th - area outage - was fixed. It’s 2pm on 20th. 3x I’ve had no broadband or phone line again. When are you going to permanently fix this issue?
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Ruth O'Brien
(@RuthSocial) reported
@virginmedia is there issues in East London? Your checker page says no but my broadband isn’t working after having intermittent issues all morning (E15 postcode)
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Elizabeth
(@GwIadysStreet) reported
@virginmedia That’s not much help to me
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thedarkmitchell
(@thedarkmitchell) reported
@virginmedia @GreenSteveHayes Yeah complaining about your service solves nothing. The compensation is a joke.