Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Dudley, Birmingham, Oldbury, West Bromwich, Wolverhampton, Walsall, Sutton Coldfield, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Kidderminster, and Kingswinford.

City	Problem Type	Report Time
Dudley	Wi-fi	1 hour ago
Birmingham	Internet	1 hour ago
Birmingham	Internet	11 hours ago
Oldbury	Internet	18 hours ago
Birmingham	Internet	19 hours ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Rob Chipman (@robchippyman) reported 41 seconds ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Brian Cape (@BrianMCape) reported 2 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Trickie Dickie (@NickHickey84) reported 4 minutes ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Martin Price (@mrmjprice) reported 15 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  LVWLVS (@lvwlvs) reported 17 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Andy Newton (@NewtonAndy) reported 26 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Susan Johnson (@SusieWJr) reported 26 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Stephen Bennett (@Stephen12857059) reported 26 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  ch Saqib (@saqibsvideos) reported 29 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Stu Jones (@StuJonesMusic) reported 36 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Yvonne 💙 (@Momrocks50) reported 37 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Adie Hughes (@AdieJAMster) reported 39 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Kiel (@k1El_w) reported 40 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Scott badham (@scbadham) reported 42 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Steve Lees (@measlewolf) reported 46 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Dani Grim (@RefinedSavage) reported 51 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Pretentious Opinions (@OpiniatedOne1) reported 55 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Gordé 🦩 (@ReissOmari) reported 60 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@plushchris34) reported 4 minutes ago

  @virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop

• 
  markrmifsud (@markrmifsud) reported 4 minutes ago

  @virginmedia This is beyond a joke. Estimated fix 1st June 12:05

• 
  Bert longballs (@Bertlongball) reported 6 minutes ago

  @virginmedia my current contract runs out 16th June and the best price you can offer me after 12 years a customer I have been offered £46.99 ppm but if let it run out I can get it for 26.99 as a new customer

• 
  jane rawlings (@djraw123) reported 10 minutes ago

  @virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !

• 
  Hot_Cold_Warm Matched Betting (@SimonRichardsMB) reported 16 minutes ago

  Well played @virginmedia and @tntsports for offering the @ChampionsLeague final free to customers… but it slightly sucks the audio is out of sync with the visuals!

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 16 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  Suzanne Cornyn (@cornynthecob) reported 19 minutes ago

  @LelJoyce I've got Virgin Media so have been watching coverage on the red button as the 360 coverage has been awful. They were on the studio talking while not covering the Sabalenka game, missing two points as she was serving for the match and then talked over the rest! Awful coverage.

• 
  Rhys (@vickdawg92) reported 20 minutes ago

  @virginmedia when is this wifi issue going to be sorted ******* **** show from you as a company 10 days at least now which started as a global issue to a local issue to a software issue to a problem with a box near me which still hasn't been sorted dates keep getting pushed back

• 
  Chezza O (@LonelyLondoner) reported 22 minutes ago

  @virginmedia 1. Router just loses network every few hours. So I come back from work and have to turn the router off and on. What an upgrade!!!! 2. Reconnecting takes 5 minutes which in itself is a nightmare stealing my joy. This was not the exciting upgrade Inexpected

• 
  Joshua Oliver (@ashlet87) reported 25 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV40 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies