Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Wolverhampton, Stourbridge, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Walsall, Bilston, Dudley, Rowley Regis, Brierley Hill, Oldbury, and Smethwick.

City	Problem Type	Report Time
Birmingham	Wi-fi	5 hours ago
Birmingham	E-mail	9 hours ago
Birmingham	Wi-fi	10 hours ago
Birmingham	E-mail	11 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Wi-fi	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  duggystone radio (@duggystoneradio) reported 2 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Andy Newton (@NewtonAndy) reported 3 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Antony Howlett (@AntonyHowlett) reported 3 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  iamscorchy (@iamscorchy) reported 3 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Susan Johnson (@SusieWJr) reported 8 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Beard Punk (@BeardPunk) reported 8 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  LVWLVS (@lvwlvs) reported 13 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 17 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  SorachiTim (@PolymathTim) reported 33 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Brian Cape (@BrianMCape) reported 34 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Gordé 🦩 (@ReissOmari) reported 39 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  G 🇯🇲 (@ethnicalien) reported 39 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Ronnie Harris (@redron1975) reported 45 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  ch Saqib (@saqibsvideos) reported 49 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  TheBosz (@kolapoagunbiade) reported 52 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Satish Danny Paul (@________Danny) reported 52 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Neil Simpson (@nippa77) reported 56 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Phil Queenan (@philq001) reported 56 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Tim Hazelwood (@timhazelwood2) reported 57 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  Simon Neale (@nealesj) reported 58 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mitch Hirsty (@mitchhirsty) reported 1 minute ago

  @Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄

• 
  Robby Yung ⦿⦿⦿ (@viewfromhk) reported 5 minutes ago

  @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.

• 
  BaM (@saucinsauce) reported 7 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt did something similar with me although not that type of crazy hike, what i will do is get my g/f to sign up as a new customer to get the deal and when that expires i'll then sign up again

• 
  K (@Kieranbcfc2) reported 10 minutes ago

  @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

• 
  Chris Love (@chrislove_89) reported 11 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  R.L. MacMurray 🇬🇧 (@DeviateDefiant) reported 11 minutes ago

  @DeviousPL @virginmedia @MoneySupermkt Yeah their C/S is absolutely atrocious, I'm basically 'grandfathered' into VM from when their network was the only way to get more than about 8mbit down. These days the DOCSIS/coax setup is vastly inferior to any OpenReach FTTP, with fibre directly to the socket.

• 
  christine (@jaffajsoh) reported 14 minutes ago

  @virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help

• 
  Chris (@Swissffs1980) reported 15 minutes ago

  @trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.

• 
  RK8 (@Rahul_Kotecha) reported 16 minutes ago

  @virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service

• 
  Kakistocracysucks (@AR59446899) reported 16 minutes ago

  @Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.