Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Oldbury, Birmingham, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, Halesowen, and Streetly.

City	Problem Type	Report Time
Wolverhampton	Total Blackout	2 hours ago
Oldbury	Wi-fi	3 hours ago
Birmingham	TV	4 hours ago
Wolverhampton	TV	6 hours ago
Birmingham	Internet	8 hours ago
Birmingham	TV	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  freckles n dimples (@xsasix) reported 38 seconds ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  LynneMUFC#22#44 (@LynneMasters) reported 1 minute ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  iamscorchy (@iamscorchy) reported 8 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Brian Cape (@BrianMCape) reported 9 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Simon Neale (@nealesj) reported 11 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Brian Cape (@BrianMCape) reported 12 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 17 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Martin Wilkinson (@MartinWilko) reported 18 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Beard Punk (@BeardPunk) reported 18 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Howard Martin 💚 (@HJMKent) reported 22 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Ashley Day (@AshleyDay1971) reported 24 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 28 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 28 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  LVWLVS (@lvwlvs) reported 31 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Andy (@a_Muss60) reported 32 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  hayley chapman (@haychapperz) reported 35 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 41 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Andraay Leung (@Andraay) reported 42 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  jen (@jenkin99) reported 50 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Stu Jones (@StuJonesMusic) reported 52 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Thomson (@JohnTho10402150) reported 5 minutes ago

  @EdnaKrabapple1 @virginmedia There was a Virgin 'outage ' yesterday which caused a lot of problems including pixilating. Most channels are now fine except for BBC 3 and 4. I've not phoned 150 cos I know its not just me and i know I'm not the only one.

• 
  JAN WOZNIAK (@JPWOZNIAK) reported 15 minutes ago

  @virginmedia STILL NO BBC1 FOR US, plus other issues. Very disappointing 24 hours.I think it may be a good time to check alternative providers…

• 
  MOT ALAW (@VespaPX12570) reported 17 minutes ago

  @virginmedia This is still not working? Its been nearly 12 hours since it went off?

• 
  mec337 (@mec337) reported 18 minutes ago

  @virginmedia I can tell you the problem is with the head end. No great surprise there

• 
  Rachel Rosser (@theGROWcompany) reported 18 minutes ago

  @virginmedia Regardless of the actual problem, it seems the company is totally inept. Why was your incoming call message not working, why was the on hold musac playing the same one track for an hour. Why did it take so many hours for any public announcement?

• 
  ... (@GrantRfc89) reported 20 minutes ago

  @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.

• 
  Gemma Murphy (@GemmaMurphyxxx) reported 23 minutes ago

  @virginmedia Been off nearly 24 hours. My nannan is elderly and she cant watch anything. She lives alone and pays a lot for this service. Its ridiculous.

• 
  Angelo (@AngeloFC04) reported 25 minutes ago

  @JoshCF_ Negotiated 1 gb/s internet with virgin media down to £31 from £45 after I told them I wanted to leave

• 
  J Corbi (@JCorbinHus) reported 25 minutes ago

  @virginmedia VM CONNECT APP is constantly crashing not allowing me to sign in

• 
  John M Hunt (@Johnmhunt) reported 26 minutes ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.