Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Sutton Coldfield, Dudley, Rowley Regis, Wolverhampton, Wednesbury, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Redditch, Smethwick and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.
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Steve Penn
(@pennwba) reported
from
West Bromwich, England
@virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.
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Steve Penn
(@pennwba) reported
from
West Bromwich, England
@virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Lil
(@_lilymarsden) reported
from
Dudley, England
@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
West Bromwich, England
@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Morey
(@Nick_Morey) reported
@virginmedia need help with wifi connection as messing up work - trying to log in via phone and site keeps crashing
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Harvey Kelly
(@HarveyJKelly) reported
4 weeks now without WIFI and @virginmedia and @vmbusinesshelp are still doing nothing to rectify the issue. We’ve even been told to “stop calling so often” by a customer service operator. Disgraceful service and even worse customer support.
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Daniel Schillereff
(@dschillereff) reported
@virginmedia Hi, given your Connect app doesn't work (I am having the same Hub connectivity problems as many reviews on the App store) am I able to order the Wifi pods directly? Many thanks.
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Paul
(@My_Living_Hell) reported
@virginmedia The total lack of service and the constant delays and wasting of my time! This is before my service has even been switched on!!
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Rens Troost
(@renstroost) reported
Well @virginmedia you are having a huge outage affecting many subscribers in se5. ETA for a fix?
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Jonathan Blench
(@JonathanBlench) reported
@virginmedia It’s come back online now. Couldn’t resolve any DNS requests. Been having these problems for a couple of weeks off and on. The VMB hub 3 then reboots itself a few times and the web interface on the hub is extremely slow and unresponsive
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Emma✨
(@Emsmccarroll) reported
@virginmedia We were told over the phone that we could not get the account number any other way other than post. Can we please just have our account number? we also never received a welcome pack.
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Julie Brown
(@julieb428) reported
@virginmedia It just says an engineer is working to fix things. It's said that since this time yesterday and doesn't give any info the extent of the issue. The date and time keeps getting moved out.
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Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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Clive R.
(@CliveR39) reported
Trying to contact a human at @O2 support is HOPELESS, all bot driven, plus long wait for DM replies on here. This is why I left O2 for @virginmedia years ago but now they have bounced me back. RUBBISH customer service