Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Sutton Coldfield, Dudley, West Bromwich, Wolverhampton, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Kidderminster, and Kingswinford.

City	Problem Type	Report Time
Oldbury	Wi-fi	4 hours ago
Birmingham	Internet	21 hours ago
Birmingham	Internet	1 day ago
Walsall	Internet	1 day ago
Birmingham	E-mail	1 day ago
Birmingham	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Ronnie Harris (@redron1975) reported 2 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Martin Price (@mrmjprice) reported 5 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Gordé 🦩 (@ReissOmari) reported 8 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Martin Wilkinson (@MartinWilko) reported 11 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 15 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  jordy (@jordyanslow1) reported 22 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

• 
  ch Saqib (@saqibsvideos) reported 22 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  duggystone radio (@duggystoneradio) reported 23 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Adie Hughes (@AdieJAMster) reported 24 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Phil Queenan (@philq001) reported 24 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Steve Lees (@measlewolf) reported 30 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Gordé 🦩 (@ReissOmari) reported 34 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Jazba Entertainment (@JazbaEnt) reported 35 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Susan Johnson (@SusieWJr) reported 39 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Stephen Bennett (@Stephen12857059) reported 42 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 44 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  hayley chapman (@haychapperz) reported 47 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Beard Punk (@BeardPunk) reported 48 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Brian Cape (@BrianMCape) reported 48 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Réva (@AvaniEbony666) reported 4 minutes ago

  @virginmedia What about WIFI or does your boss really don't care?? 3 Weeks without proper service complaints many times and nothings been sorted!! If it isn't then I WILL BE LEAVING Without PAYING THE REMAINDER OF CONTRACT (or if I do it'll be £1 with 3rd part debt collection) I ain't happy

• 
  Sharon (@SharonHerbert) reported 5 minutes ago

  @GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋

• 
  Corax (@Refan80) reported 6 minutes ago

  @virginmedia The fix estimate is not 11am tomorrow and not 5pm today. This is unacceptable, and don't tell me to check the link it tells us nothing. I want an actual human to tell me what is going on. For what you charge the service is piss poor.

• 
  Ollie McManus (@OliverGMcManus) reported 8 minutes ago

  Took five hours and eight minutes to get @virginmedia to uphold a basic consumer right. Contract successfully cancelled (eventually) but have to raise a separate complaint to get a refund for the seven weeks without internet. An ice cold drink is calling.

• 
  Kirstie (@Kirstiefk) reported 11 minutes ago

  @PeteUK7 @virginmedia Geez is this still happening? I had this problem with them when my dad died at the end of 2015 and had hoped it was a one off. They even phoned and asked to speak to my dad (despite me being PofA during life) for his permission to deal with me. I hope you get sorted quickly

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 12 minutes ago

  @virginmedia Not 2 days. The ambulance had the drama of it early hours in an emergency. I bet any money you repair it just before everyone is due compensation

• 
  Steve Murray Music (@smurraycomposer) reported 12 minutes ago

  @virginmedia Sent an email ad for Wifi Pods. Clicked the link — can't buy one. Googled it — same issue. You're actively losing sales from your own marketing. Someone needs to audit your funnels urgently - you're losing money.

• 
  Rebecca Réva (@AvaniEbony666) reported 15 minutes ago

  @virginmedia WHAT HAS HAPPENED TO YOUR BLOODY COMPANY POLICIES AND VALUES?? Or doesn't that Schmitt system no longer concern you that your performances are going down ever so quickly and IM READY to leave WITHOUT PAYING any EXIT FEE

• 
  Mark Logan | Ecommerce Consultant (@mlogandigital) reported 17 minutes ago

  So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money

• 
  haggard girl 🏳️‍⚧️ (@fffoceania) reported 20 minutes ago

  Virgin media is so bad it took me turning my phone wifi off and on again 3 times and resetting soundcloud twice just to put on a song