Virgin Media Outage Report in Dudley, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dudley come from postal codes DY2, DY3 and DY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Brierley Hill, Wednesbury, West Bromwich, Solihull, Walsall, Willenhall, Dudley, Kingswinford, Redditch, Smethwick, Sutton Coldfield and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Oldbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
-
mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
-
Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
-
Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
-
🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@PatchworkBoyPW @virginmedia They wont have a clue. I had issues for about 6 months and I was constantly trying to sort it out. Engineers are great but the "customer service" team are based in India and have no customer service skills 🤙
-
Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
-
Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
-
Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia internet down again, youd think I'd be used to this by now 🤣 always an excuse and never get anything back for the lack of usage. I'm barely in the house using it so dread to think how many times it goes down when I'm not in potentially using it 🤙
-
Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
-
Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia We were offered this and two boxes etc for £89...NINE DAYS AGO and then no one wanted to speak to us!!! Terrible service to a loyal Virgin customer of 8 years...robbery😠
-
🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
-
B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
-
Μarinos
(@PapaIsZeus) reported
from
Solihull, England
Virgin media fix up your interbet bruv
-
Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
-
Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
-
Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
-
tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
-
Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia Okay, we'll try again tomorrow. I'm sure you're aware I've lodged a complaint already as very unhappy with the level of service from your agents. I needed this sorting over a week ago and now Virgin have taken another £129 for another month🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
holga pics
(@holga_pics) reported
@Cunty_Smurf @virginmedia No company should ever ask you for your password, including by WhatsApp. Ever. Never Ever. If they do it should ring massive alarm bells but DO NOT comply.
-
Holly Braisher
(@HolBraish) reported
@virginmedia Partner called at 8am today to sort out package but call disconnected after 45 mins (just as final changes were about to be applied)! Have received email confirmation from o2 (SIM card) but nothing from Virgin? Please help!!
-
Jake Davidson
(@JDLA1) reported
@virginmedia absolutely awful customer service and awful broadband 💩💩💩 time to change
-
Raquel Faes Díaz
(@FaesRaquel) reported
@virginmedia You reckon? Would you be able to provide me with their number perhaps? This customer service is ridiculous and unacceptable, I am so disappointed. I could have had that thought myself. Please immediately properly provide some actually useful help. Appalling.
-
Raquel Faes Díaz
(@FaesRaquel) reported
@virginmedia That number is just telling me to check the online status tool, which isn't giving me any solution other than booking a slot for a technician. I need my service restored ASAP. It makes no sense and you're not being super helpful. Please assist ASAP as I am working from home!!
-
Zoë
(@zoedied) reported
@virginmedia Thanks for the response. It’s on all channels (though some are worse than others) and has been an issue for 10 days.
-
David Petherick | LinkedIn Profile Doctor is In.
(@petherick) reported
@virginmedia I am not going anywhere, I just wanted to know the cost impact of removing one service. How much is it for broadband only with no TV? Simply because I realise I hardly ever watch my TV any more.
-
Henrylloyd
(@henryl622) reported
@virginmedia Still not working
-
Chris Cooper💙 〓〓 💚📻📺⚽🏈🏏🍓🥔🧅🥬🍅🥦🧄🥒🌻
(@ChrisCoopsSport) reported
Strange how @virginmedia say on a recorded message that they're working to bring people the best possible service but that means a loss of broadband WITHOUT ANY NOTICE? I think you mean the WORST customer service. Shocking. Absolutely shocking #virginmedia 🤬
-
tommyblueboy
(@tommyblueboy2) reported
@virginmedia what a waste virgin media are still waiting to cancel.