Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Tipton, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
Birmingham	TV	52 minutes ago
Birmingham	Wi-fi	7 hours ago
Birmingham	Internet	9 hours ago
Birmingham	Wi-fi	20 hours ago
Birmingham	Wi-fi	23 hours ago
Birmingham	Total Blackout	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 4 seconds ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  ch Saqib (@saqibsvideos) reported 2 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Brian Cape (@BrianMCape) reported 3 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Jot Shoker (@jot_shoker) reported 9 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  IAACCTV Limited (@iaacctvuk) reported 11 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Gordé 🦩 (@ReissOmari) reported 17 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  neil fleming (@ThatNeilFleming) reported 20 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Howard Martin 💚 (@HJMKent) reported 22 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Bonna (@Phil_Bonna) reported 23 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Stuart McCullagh (@stumccullagh) reported 31 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  le Phantom Plume (@lePhantomPlume) reported 32 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Scott badham (@scbadham) reported 32 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Gordé 🦩 (@ReissOmari) reported 34 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Stuart McCullagh (@stumccullagh) reported 43 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 44 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Pretentious Opinions (@OpiniatedOne1) reported 45 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Rob Chipman (@robchippyman) reported 52 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Antony Howlett (@AntonyHowlett) reported 53 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  TheBosz (@kolapoagunbiade) reported 57 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scfc 💙 (@Smallworth_xx) reported 5 minutes ago

  @virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?

• 
  Calvin 'Emeka Onwuka (@CalvinEmeka) reported 6 minutes ago

  Ahh @virginmedia, less than a month into your Broadband Internet and the service is down. You hope to "restore it by 10.08pm" 😡😡😡 What. The. Actual. F!! 4 years with a previous provider and this never happened.

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 9 minutes ago

  @virginmedia @stephenm68 Ha you can’t even issue your flagship box in certain areas for lack of infrastructure ffs

• 
  mark stapleford (@markstapleford1) reported 11 minutes ago

  @virginmedia @Vonk9 Presume we will all be getting a refund for this lack of service on sky sports + not working? Been down a while and current estimated repair is the 28th August!

• 
  RyanCartier (@RyanCartiers) reported 18 minutes ago

  @virginmedia AI should get rolled out once it works. Currently it does not - yet failing robots are used across the industry, eroding the reputation of those giving their customer the finger with it. Want to immediately be the industry leader?

• 
  Rob Heneghan (@robheneghan) reported 21 minutes ago

  @virginmedia @CliveR39 How is this even close to being an acceptable response @virginmedia. Mine doesn’t work either. And watching sky sports doesn’t help when what I want to watch is on the red button. 🤠🤠🤠🤠

• 
  nwl (@nwl88444048) reported 24 minutes ago

  New Lucy Kennedy series gets off to a slow-ish start on Virgin Media One, especially given the pre-publicity about Tommy Fleming and the wife's comments and legal letters, reported in the Sindo and Sunday Times. An average adult audience for first transmission last night of just 71,000 with an audience scratching its head about why Fleming agreed to the interview if he didn't want to dig up the bad memories.

• 
  Neil Skivington (@glentfc27) reported 24 minutes ago

  @virginmedia That's all well and good but everyone is paying for a service......which we aren't getting presently.

• 
  cheryl blake (@BlakeyCb48) reported 26 minutes ago

  @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !

• 
  Samantha Asumadu (@SamanthaAsumadu) reported 26 minutes ago

  You're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞