Virgin Media outages and service status in Dudley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Dudley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 12, 8:27 PM GMT+1.
- Internet (63%)
- Wi-fi (17%)
- E-mail (7%)
- TV (6%)
- Total Blackout (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Phone | 4 hours ago |
|
Birmingham
|
Internet | 6 hours ago |
|
Birmingham
|
Internet | 16 hours ago |
|
Walsall
|
Wi-fi | 1 day ago |
|
Birmingham
|
TV | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
Nearby cities with recent reports
20 recent signals
5 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England@virginmedia Not at the moment no but it's a common issue👀
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Stuart Henley (@HenleyStatic) reported from Halesowen, England@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Shelly (@shelleex5) reported from West Bromwich, England@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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Simon Neale (@nealesj) reported from Swindon, England@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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John (@jfrncs_) reported from Birmingham, England@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Stuart McCullagh (@stumccullagh) reported from Swindon, EnglandAny news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia
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Richard C. Bishop 🏃♂️ (@richardcbishop) reported from West Bromwich, England@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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SorachiTim (@PolymathTim) reported from West Bromwich, EnglandZero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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jordy (@jordyanslow1) reported from Dudley, England@virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty Loadinson (@Pandor1caOpens) reported@virginmedia Once again your internet service in The Stoke on Trent area is atrocious. How many times am I going to have to perform a speed test to find out I'm not getting what we pay for? Boost the WiFi in Stoke-On-Trent & keep it consistent or we find another internet provider
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Paul (@paul_gibbo921) reported@virginmedia @Bomber19631 Been really bad as of late can’t wait to leave
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Nick Power-Jordan (@Nickcarrick) reported@virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom
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askandyouwillfindout (@1989kopite) reported@biggle1908 Stay away from virgin media, cancel sky TV, and get someone else to get tv in your household full package sky stream 50pm
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Tony Davies (@Davies20Tony) reported@SwanGirlH @virginmedia Im having the same issues Hayley. Spoke to Virgin today and tried a factory reset but to no avail. Got a technician coming out to try and sort it tomorrow.
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Mont (@mont88n) reported@wixinho @steppaCS @virginmedia Same here, impossible to deal with on phone. Never reply to emails. Can’t even quit
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Alex DM || ⭐ || (@Xoman08) reported@PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink
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Greg Cunnington (@Yuzi87) reported@virginmedia You gave me no other option but to pay £68 a month while a new customer will pay less than me forever.
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Caitlin (@ca100593) reported@virginmedia my internets not been working for days and neighbours in my area having same issue , glasgow area G76 is this issue being dealt with?
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Rationalist44 (@rationalist44) reported@andyburnham You might like to add VIRGINMEDIA to your list of organisations that do everything they can to prevent customers ending contracts. They are THE WORST.