Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, West Bromwich, Bromsgrove, Birmingham, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Dudley, Kidderminster, Kingswinford, Smethwick, and Halesowen.

City	Problem Type	Report Time
Oldbury	Total Blackout	5 hours ago
West Bromwich	Internet	6 hours ago
Bromsgrove	Internet	10 hours ago
Birmingham	E-mail	12 hours ago
Birmingham	TV	12 hours ago
Birmingham	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  iamscorchy (@iamscorchy) reported 7 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Andy (@a_Muss60) reported 8 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 13 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Stephen Bennett (@Stephen12857059) reported 13 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Susan Johnson (@SusieWJr) reported 16 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Gordé 🦩 (@ReissOmari) reported 18 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Tim Hazelwood (@timhazelwood2) reported 23 minutes ago from Bewdley, England

  @virginmedia my dad is a pensioner who has had no TV service for more than a month. We have called numerous times and not had resolution. Can someone please contact me to help sort this out

• 
  Neil Simpson (@nippa77) reported 29 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  G 🇯🇲 (@ethnicalien) reported 32 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Tim Hazelwood (@timhazelwood2) reported 34 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 35 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Stuart McCullagh (@stumccullagh) reported 42 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Martin Wilkinson (@MartinWilko) reported 43 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  SorachiTim (@PolymathTim) reported 45 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Howard Martin 💚 (@HJMKent) reported 46 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Stuart Henley (@HenleyStatic) reported 47 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Rob Chipman (@robchippyman) reported 47 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Antony Howlett (@AntonyHowlett) reported 48 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  COVENANT ENFORCER ENGLAND (@SniperRais) reported 4 minutes ago

  @Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.

• 
  C Morris (@crm_uk) reported 7 minutes ago

  @Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈

• 
  hr (@supermanoutfgas) reported 9 minutes ago

  Why is virgin media customer service including complaints so appalling I have no service and they have lost my install kit and and no doing anything to resolve this, who can I contact ro resolve this ASAP.

• 
  EddieMackeral (@EddieMackeral) reported 10 minutes ago

  @Benleo @virginmedia It's over for vigin. Utter crap. Dumped them years ago

• 
  Paul (@DingliPaul) reported 17 minutes ago

  @virginmedia @EuroTiggion Just wondered why my bill is the same and and yet we had 3 days of no service here!!

• 
  Marcus (@MarcusMarianoo) reported 17 minutes ago

  @virginmedia internet issues for 2 weeks now and still no update, very inconsistent when checking service status too, it goes from intermittent to everything ok every few times I check it?

• 
  Krisstoffer Jukes (@Krisstoffe50821) reported 20 minutes ago

  @Benleo @virginmedia I have Starlink and although it is a little dearer, I have confidence in its service. No cables to the receiver only from it to the house. Go for it Ben.

• 
  Hypocrisy Hunter (@HypocrisyHunta) reported 20 minutes ago

  @virginmedia @Benleo Ben will get back to you, his internet is down. AGAIN.

• 
  Coxy 🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻 (@StephenPie) reported 25 minutes ago

  @Benleo @SteveMartin_TM @virginmedia That call centre is the worst.5 calls, online chat. Got it wrong every time. Bangalore rubbish

• 
  Alfie (@alfie_beachlife) reported 28 minutes ago

  @Benleo @ChrisSleven @virginmedia Lured away from EE by Sky on BB + mobile package. The mobile service is next useless and despite upgrading to the highest Sky BB speed available it’s still not as good as EE plus they did the price hike wrapped up in some BS marketing about how wonderful they are. Back to EE asap