Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Sutton Coldfield, Stourbridge, Walsall, Bilston, Dudley, Rowley Regis, Brierley Hill, Oldbury, Wolverhampton, and Smethwick.

City	Problem Type	Report Time
Birmingham	Total Blackout	4 hours ago
Birmingham	Internet	7 hours ago
Birmingham	Internet	11 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Wi-fi	22 hours ago
Birmingham	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 5 seconds ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Neil Simpson (@nippa77) reported 7 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  ch Saqib (@saqibsvideos) reported 10 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Andy Newton (@NewtonAndy) reported 18 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 22 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Steve Lees (@measlewolf) reported 22 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Ronnie Harris (@redron1975) reported 23 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 25 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 30 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 32 minutes ago from Willenhall, England

  @virginmedia I guess it's not your. Problem. After pushing me into a contract with them. I've been in touch with them and there nothing they can do they just want me. To turn my mobile on and off again

• 
  SorachiTim (@PolymathTim) reported 35 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 37 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Brian Cape (@BrianMCape) reported 44 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  iamscorchy (@iamscorchy) reported 44 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  LVWLVS (@lvwlvs) reported 45 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Tim Hazelwood (@timhazelwood2) reported 46 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 54 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Steve Lees (@measlewolf) reported 55 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Simon Neale (@nealesj) reported 55 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 59 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 42 seconds ago

  @virginmedia We sent back our equipment weeks ago and now we have a message saying we’re being charged £90 can you help?

• 
  Berk (@trapdoor456) reported 1 minute ago

  @ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...

• 
  Hated Designs (Jamie) (@HatedDesign) reported 9 minutes ago

  @Afctopgooner @virginmedia mines out and the sites only telling me "We can’t connect to the broadband kit in your home" rather than telling me if theres an issue or not

• 
  Paul Aubrey (@ThePaulAubrey) reported 11 minutes ago

  @phil66uk @virginmedia You aren’t alone internet has been spotty today and now completely down @virginmedia

• 
  Paulinho (@PMXL12) reported 15 minutes ago

  @virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 15 minutes ago

  @sephiroth17181 @virginmedia That’s the problem I have. WAN port on the Asus router I have is only 1GbE but the LAN ports are 2.5GbE (& can’t switch WAN port to one of the LAN ports for some reason).

• 
  steve homer_net (@stevehomer_net) reported 17 minutes ago

  @virginmedia @LDA74 In other words: our customer service doesn't exist, click a link and sort it out yourself!

• 
  Robin (@Blinkfan180) reported 18 minutes ago

  @Simon_Whale @virginmedia Terrible service. Internet would regularly drop at least once a day. Been on gigaclear and Internet has gone down twice in 10 months. Speeds comparable too. Also use sky stream. All good too.

• 
  Justin Barker (@JustinBarker77) reported 19 minutes ago

  @virginmedia fibre issue in OL15. Speeds have dropped to at least half what’s expected. Are you aware? How do I actually get it logged without your automated system bouncing between issue and no issue without the 24 hour clock restarting

• 
  the view of stu (@stuarttownsend8) reported 19 minutes ago

  @Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they don’t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company