Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Bilston, Wolverhampton, Birmingham, Oldbury, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, Halesowen, and Streetly.

City	Problem Type	Report Time
Bilston	TV	2 hours ago
Wolverhampton	TV	2 hours ago
Birmingham	TV	2 hours ago
Oldbury	TV	2 hours ago
Birmingham	Wi-fi	3 hours ago
Birmingham	TV	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 9 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Kev Maslin (@kevmaslin) reported 10 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  LVWLVS (@lvwlvs) reported 12 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  jen (@jenkin99) reported 16 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Gordé 🦩 (@ReissOmari) reported 20 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Phil Queenan (@philq001) reported 20 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  ch Saqib (@saqibsvideos) reported 23 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Stephen Bennett (@Stephen12857059) reported 25 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 27 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Simon Neale (@nealesj) reported 28 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Martin Price (@mrmjprice) reported 29 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Gordé 🦩 (@ReissOmari) reported 30 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  G 🇯🇲 (@ethnicalien) reported 39 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Jazba Entertainment (@JazbaEnt) reported 44 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Stu Jones (@StuJonesMusic) reported 49 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Gordé 🦩 (@ReissOmari) reported 51 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Steve Lees (@measlewolf) reported 53 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Brian Cape (@BrianMCape) reported 55 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  ch Saqib (@saqibsvideos) reported 57 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kieron Franks🎸☘️🕉 (@kieronjfranks) reported 13 minutes ago

  @scottyb1875 @virginmedia That’s inevitable really, but there are alternatives so VM needs to stay competitive with a consistent service. If they can do that, then price really isn’t an issue after all broadband is a must have in this day and age.

• 
  Susan judge (@Susanjudge79) reported 15 minutes ago

  @virginmedia How about compensation for your customers as there’s always a problem with your services. Also how about unblocking my access to my Virgin media app

• 
  ross paterson (@praetorian1369) reported 17 minutes ago

  @virginmedia well tv still down, but was able to watch it online through virgintvgo app....NOW this has stopped.....getting worsew

• 
  Michael Wisbach (@iron_cereal) reported 22 minutes ago

  @virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!

• 
  Richard Veale Bult 🇨🇦 🇬🇧🇪🇺🇵🇸🕊️ (@richardVB70) reported 23 minutes ago

  @virginmedia why did I see a notice by accident about on June 2nd I'm going to have upgrade to your new TV service. Didn't tell me by email or post. How do I get through to retention dept?

• 
  jay (@jpsals) reported 24 minutes ago

  @JoshCF_ @virginmedia has done the exact same to me I’ve been with them 10 years and they now want double what a new customer would pay - contract now cancelled

• 
  Elaine Gladman (@gladders1) reported 24 minutes ago

  @virginmedia what is going on with our tv services today one minute it ok now it’s not working again sort it out

• 
  Gemma (@gemmastokley) reported 25 minutes ago

  @virginmedia We will be compensated? Been down all day so far and the service status pages also down!

• 
  Amz (@amyc5621) reported 28 minutes ago

  @virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 33 minutes ago

  @virginmedia 1 hour how on hold waiting to get through - no answer from anyone on the app - which is just as awful as the website