Virgin Media outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Sutton Coldfield, Walsall, Bilston, Dudley, Rowley Regis, Brierley Hill, Oldbury, and Smethwick.

City	Problem Type	Report Time
Birmingham	Internet	2 hours ago
Birmingham	Internet	2 hours ago
Birmingham	Wi-fi	4 hours ago
Birmingham	Wi-fi	11 hours ago
Stourbridge	TV	13 hours ago
Birmingham	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Bonna (@Phil_Bonna) reported 9 seconds ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Scott badham (@scbadham) reported 15 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 16 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Susan Johnson (@SusieWJr) reported 19 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Andy (@a_Muss60) reported 20 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  LVWLVS (@lvwlvs) reported 26 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 26 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Stu Jones (@StuJonesMusic) reported 27 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  LVWLVS (@lvwlvs) reported 29 minutes ago from Cheslyn Hay, England

  @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 29 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Jazba Entertainment (@JazbaEnt) reported 31 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Garry (@paragaz) reported 31 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Evan Davis (@EvanD) reported 36 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  iamscorchy (@iamscorchy) reported 38 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Brian Cape (@BrianMCape) reported 40 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Simon Neale (@nealesj) reported 41 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Yvonne 💙 (@Momrocks50) reported 42 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Adie Hughes (@AdieJAMster) reported 50 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Satish Danny Paul (@________Danny) reported 57 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scarlett Shaw (@ScarlettShaw) reported 6 minutes ago

  Current @virginmedia contract - £75. Contract renewal with #VirginMedia - £155. Get to ****.

• 
  laura myers (@treblewinners99) reported 8 minutes ago

  @Simon_Whale @virginmedia Cancel your card !!!

• 
  Kat (@mostly_sleepy) reported 10 minutes ago

  @Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!

• 
  Oliver Black (@OJBlack) reported 11 minutes ago

  @O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 12 minutes ago

  @sephiroth17181 @virginmedia Had this for a long time in 2 areas - both had street cab within 25m of property. Would constantly lose connection & engineers left me with a box of up & down attenuators to bring signal levels back into sync.

• 
  GrandaJoe (@GrandaJoe0224) reported 19 minutes ago

  @Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!

• 
  Garry (@gwfvrowell) reported 22 minutes ago

  No Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia

• 
  Virgin Media News (@VirginMediaNews) reported 22 minutes ago

  A man is in a serious but stable condition in hospital following a shooting incident in Limerick. The incident happened at a residence on Hyde Avenue in Ballinacurra Weston at around 4.30pm yesterday. A man in his 60s was taken to University Hospital Limerick to be treated for serious injuries. Gardaí are appealing for witnesses and say investigations are ongoing. 📺 More on Virgin Media PLAY

• 
  AndyB (@AndyBtheatre) reported 22 minutes ago

  @Simon_Whale @virginmedia Not disputing experiences with @virginmedia but we've been lucky; broadband was poor - upgrade FOC, don't use landline since it went VoIP - charge removed, cancelled TiVO - accepted my reasons, canx TV, upgrade BB, sent box to return set top - all went through no problems

• 
  Berk (@trapdoor456) reported 23 minutes ago

  @ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...