Virgin Media Outage Report in Dudley, England
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The latest reports from users having issues in Dudley come from postal codes DY1 and DY2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, West Bromwich, Walsall, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 4 hours ago |
|
Birmingham
|
Internet | 16 hours ago |
|
Wolverhampton
|
Internet | 16 hours ago |
|
Birmingham
|
Wi-fi | 16 hours ago |
|
West Bromwich
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Brett Ellis (@brettellis1982) reported from Birmingham, England@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Michael Pritchard (@blueghostuk) reported from Birmingham, England@virginmedia I can only await for the service I ordered then... hopeless
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DF (@fantom_dave) reported from Dudley, England@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
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Matt Smith (@MattyladKRO) reported from Birmingham, England@virginmedia That service is useless it makes up things that isn’t the question I ask
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Brett Ellis (@brettellis1982) reported from Birmingham, England@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Alex Lowe (@alexlowe95) reported from Birmingham, England@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Omar Qureshi (@omarqureshi) reported from Birmingham, England@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Amy (@amy_brunny) reported from Birmingham, England@virginmedia your mobile customer service is ****!
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Dawnie (@Dawn08503854) reported from Wednesfield, England@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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Matt Smith (@MattyladKRO) reported from Birmingham, England@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Skuly (@SkulyMusic) reported from Aldridge, England@virginmedia Yes we have done every trouble shooting piece of advice under the sun
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Samantha (@Sammykins9486) reported from Birmingham, England@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Liam (@LB_WFC) reported from Willenhall, England@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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edowards (@AnnaavfcEdwards) reported from Birmingham, England@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Liam (@LB_WFC) reported from Willenhall, England@virginmedia Internet for the past 3 days has been absolutely awful!
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Alex Bann (@alex_bann) reported from Birmingham, England@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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edowards (@AnnaavfcEdwards) reported from Birmingham, EnglandNo sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Steve (@docsjmann) reported from Dudley, England@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
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Tricia (@Tricia__Winspur) reported from Birmingham, England@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty B #55 Glasgow Rangers Champions (@bellso19) reported@virginmedia Thanks for your reply. That’s not the only issue and hassle I ha e had with Virgin. Six times I have tried to set up a direct debit and still no one has done it, cut off again last night for non payment! Called up paid it straight away. Believe it or not I might have to leave 1/2
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Gary Blunt (@GBlunty) reported@virginmedia I'm getting messages saying my mailbox is unavailable and to ring. The automated line has no email help. Can you help me?
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shazza (@connybongo) reported@virginmedia why is my internet down again?
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Dougiefresh (@Debbie09640295) reported@virginmedia @andriagV I ended up speaking to 3 different people the same day to make a complaint of how unfair I am being treated and Calle numerous times beforehand and they still didn’t put me in a better Internet speed without wanting to charge, for which I’m paying enough for anyway.
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Jacki Hoskins (@HoskinsJW) reported@virginmedia Currently on hold via WhatsApp - for assistance- doubt that’ll help either - but have no choice
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🌎 (@anxious2secure) reportedIf you’re thinking of @virginmedia DONT DO IT. They’re customer service is appalling. I’ll prove it by their response to one of these tweets. Just repetitive unhelpful rubbish.
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julie white (@crazy361973) reported@virginmedia Yet again it’s a technical fault this isn’t good enough that’s 3 times this month it’s gone down
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Robert Pearman (@titlerequired) reportedWonder if @virginmedia outage is also being caused by Certificate Expiry...
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Emma Dally (@emmadally) reported@virginmedia All we asked for was that virgin media fix our terrible terrestrial tv reception. It was finally suggested that the TiVo box was the problem and told we’d be sent a new box. Why is this seen as a change of contract?
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Hannah ☯️ (@HannahBeh) reported@virginmedia Hello! My TiVo remote (think it's about 3yo?) is being quite slow and has a delayed response when pushing the buttons. I have changed the batteries to no avail, anything else I can try? Is still functional but very annoying to use! Thanks in advance!