Virgin Media Outage Report in Redditch, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Halesowen and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@iMcWarner) reported
@virginmedia @SkyUK Virgin media up your game, 20 minutes queuing to speak to customer service about a price improvement, offered another 18 month contract with less services than I have for £60pm and most of the TV is on freesat/freeview. Sky do more for £45pm, You can do better
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Nate
(@ManagedPlatypus) reported
@virginmedia Thanks for confirming. Do you know what time the phone support lines are open until?
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Adam Drake
(@Barry_21k) reported
@virginmedia Yes my partner has done this already and yes it would be a hub issue as the hub creates the WiFi signal
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SteveAtkins
(@JobIsA4) reported
@virginmedia Grrrr, no. she quoted me the final bill as having to pay the full amount, she did not even mention the EDF reduction. good job im not stupid and I know your game :)
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Elspeth The Pict
(@ElspethThePict) reported
@BeardofRice1 @virginmedia They received my letter on Tuesday. It was only a couple of quid to get it recorded and I have proof of delivery. It's on their website that you can cancel in writing, and it fulfills your obligation. They haven't responded yet, but we'll see.
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Waiting for Cthulhu
(@MikeFirth4) reported
@virginmedia Thanks, but that appears to be no help. It just gives your hopeless phone number and the Sunderland address we already have. I can't trust you to check anything we post to you. We just want to cancel our broadband as is our right!
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Peter Morris
(@petermorris1878) reported
@virginmedia I will attempt to do so through calling 150 on the day I wish to cancel the contract.I will follow it up with a recorded delivery letter, to back that up. I was without broadband from midday on 31st January,until 2pm on 2nd February.Please confirm that I will be rebated for this.
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JxsttBen
(@JxsttBen) reported
@Andyb86661371 @virginmedia @SkyUK If you're trying to leave em, Just call up and say you're moving countries. They have no choice but to cancel the contract bro
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Dannii Clayton
(@danniiscr) reported
@virginmedia That’s fine I’m at work until 5pm. I’m at my wits end, I’m currently looking into changing to sky and also filling forms out with trading standards and the financial ombudsman to take it further. I’ve been more then open to finding a resolution, but it was offered then retracted!
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Sarah Smith
(@sazm20) reported
@virginmedia on hold to customer services for an hour then they cut me off 🤯 Not impressed!