Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98 and B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch, Stourbridge and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@MrCMorley @virginmedia If it’s anything like the ongoing outage in Four Oaks they won’t bother to contact you. I checked they had my correct details and I’ve had no updates. I’ve now cancelled my contract.
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carl morgan
(@carl_morgan3) reported
from
Solihull, England
@virginmedia is there an issue with services in the B90 area. Cheers
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Kal Ajimal
(@Kal_Ajimal) reported
from
Solihull, England
How hard is it to report a problem to my landline telephone @virginmedia totally ridiculous been on hold 30 minutes
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it
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Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia tremendous service had problems with my tv service for 3 weeks now which you still haven’t sorted and now you put my bill up and to try and sort it all out I’ve now been on hold for an hour shocking
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your website now shows: Network issues might be affecting TV and broadband services at the moment. Our engineer is working to fix the problem. Broadband is working again...
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Caroline Durbin
(@acroline) reported
from
Birmingham, England
@virginmedia utterly appalling customer service once again. 15 minutes on hold to cancel a contract miss-sold to me.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia broadband down again. Obviously a network fault, but system has booked an engineer visit. Given that my contract is up for renewal and the cost has nearly doubled, I think I am in the market for a new provider.
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Caroline Durbin
(@acroline) reported
from
Birmingham, England
@virginmedia Nonsense. If you valued me as a customer I would not have gone through 3 months of unanswered calls and when I did speak to staff- accusations of lying. Check your records before cut and pasting bland replies.
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Gary Webber
(@gjw1603) reported
from
Birmingham, England
@virginmedia Price rises, overseas call centers, the time spent on the phone listening to the nausiating voice. Suggest you look at social media and learn about your shocking reputation and customer service. Im out !!
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@MrPaulTreadwell @virginmedia @Ofcom I’ve just spoken to a very rude lady in retentions. Have been lied to, apparently I was on the internet all day yesterday, I was in the office.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Did you notice the "again". On average it's down 2 days a month.
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
@virginmedia problems with my phone line in B9 Birmingham.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Tried the text service. No response. So in the unlikely event of an engineer visit later, at least I tried.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.
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§↯mØn
(@scgough) reported
from
Birmingham, England
Anyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia up to their scams again and when you get through all the button pressing on the phone and are past from one to another then when you start asking questions they hang up .
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@stephanemassey @VirginMediaCorp You should leave Virgin Media, I can pretty much guarantee the service won’t improve and you’ll be left with no internet on a regular basis.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cory
(@_Corza72_) reported
@virginmedia Yes there are no fault my wifi has been doing this since I had it engineers came and said they couldn’t fix it I’ve had no help at all with this issue and I’m sick of paying for something that doesn’t work
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😮🙁😡🤬
(@WhyNotts_) reported
@virginmedia The failure to record a full programme has not just happened today 🙁 I have been making a list of just some of the issues I have had since you supplied me with what was claimed to be an improved box from the one I had 2 months ago can you provide help & solutions please? 😢
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Dom M-G
(@dommckg) reported
@virginmedia Customer service didn’t think so, as we’ve had engineers out before who couldn’t find where to do the work. A site audit guy found it fine but nobody has been since to validate this
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Mike
(@mikecharente) reported
@virginmedia Hi, they swapped from TalkTalk to virgin and in 5 days they've had 1 day of service. My dad is seriously ill
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Andy Osira 💙
(@AndyOsira) reported
@virginmedia Tv?? How about your shocking Internet service currently- work in IT, have done all the usual stuff you recommend- neighbours and I are compiling spreadsheets of ping info, it’s REALLY bad here TW9
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Julie Henshalll
(@JEHenshall) reported
@virginmedia never ever have a known such bad customer service!! Given up on a live chat so my next step will be to write to your complaints department and send a copy of my letter to Rip off Britain in the hope they share my story.
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Me Myself & I
(@JustMeMyselfI8) reported
@virginmedia @DerekGall08 Any chance you might make the ******* effort and reply to my initial tweet. I've been on your ****** "Customer Service" line for over 45 minutes. ******* joke of a company, even @Ofcom has named and shamed you, and yet you still fail in Customer Service.
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samantha scerri
(@samanthajs25) reported
@virginmedia Absolutely nothing can be done online as I’ve tried several times, also been on chat and cannot get through on the phone lines . Same issue and over 24 hours later. Absolutely terrible service !
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Cory
(@_Corza72_) reported
@virginmedia please tell me why your wifi is so **** yet you don’t fix the issue get the same response over and over again
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Derek Gall
(@DerekGall08) reported
@virginmedia Just checked with the number you gave me and I was told there was no issues in my area , but as you can see from the images there is a problem , so I'm being told by everyone in Virgin there's not a problem but there obviously is .