Virgin Media Outage Report in Redditch, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Cradley Heath, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
-
💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
-
Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
-
Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
-
Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow
-
고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
-
Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
-
Andrew Horton
(@villandrew) reported
from
Solihull, England
@virginmedia Your customer service is always shite
-
adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
-
Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
-
Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
-
고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
-
alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
-
Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
-
Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
-
Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kali SB
(@xsbFN) reported
@virginmedia Still ****, couldn’t use the internet at all last night from 11pm
-
IanEHarvey
(@ianeharvey) reported
@virginmedia After your bot did everything it could to stop me speaking to a human, I spent nearly 2 more hours getting to someone who could help me. If I had an alternative I would leave.
-
Tiffany John
(@tiffylou77) reported
@virginmedia Yes it's after logging in. I removed and redownloaded the desktop viewer software on the sky sports Web page as thought that might be the issue but it hasn't helped.
-
andrea cook wears a mask 💙 🇪🇺
(@F3Lollipops) reported
@virginmedia I'm not sure what you mean by all platforms, I'm talking about watching a programme on the TV using the 'home' button function and YOUR box. What I am sure of though is that even if I happened to live where it is available, I would never, ever have your services in my own home.
-
Kazza
(@kmazsmith) reported
@virginmedia They told me to reset my router as they couldn't see a problem. I had already reset my router umpteenth times following the online troubleshooting and also when the IVR call system told me to do so.
-
Worthy
(@Worthylad09) reported
@virginmedia Ao after hours of phone calls.. Web chats and conversations on twitter you send me a link to a website. What a load of ******* bollocks!! That's some customer care team.. go and moan to this company instead we can't be bothered. You are an utter disgrace.
-
Helen Chatterton
(@Hmchatterton) reported
Please can you advise what the next step is @virginmedia landline not working, equipment fine, line tested via your website, unable to book an engineer. Urgently needed for work. Many thanks
-
Jcole
(@Jcole20298149) reported
@virginmedia Pls fix wifi i need my internet and is broke AM GOING TO SKY wifi if no fix
-
Tom Pepper
(@TomPepper17) reported
@virginmedia Thanks. Your automated system doesn't allow for option 1 and then 2, it asks me to confirm if I'm calling about my postcode and then just says sorry we're working on a complex issue.
-
ADR Investors
(@adrinvestors) reported
@virginmedia Finally got through to a human. I explained the issue is not just wifi related yet they insisted on asking me to amend wireless settings on the hub. ‘Disable channel optimisation’ and change the 2.4Ghz channel width from 20 to 20/40. Needless to say this makes no difference! >>