Virgin Media Outage Report in Redditch, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Solihull, Cradley Heath, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
Lee Greenhouse
(@Baggielee80) reported
from
Halesowen, England
@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
-
Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous
-
Charlotte
(@charlottetomtom) reported
from
Solihull, England
@virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help
-
Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@_adam_cohen_ @virginmedia Adam. Story of my life complaining to VM! I’ve had 7 engineers to fix the same problem and then today some little **** called Melissa told me she has already been on the phone for 30 minutes with and put the phone down!
-
Shannon Johnson
(@shannxnj) reported
from
Birmingham, England
Tried to submit a complaint form to get in touch as your team have been so slow in responding. How can I get this resolved? @virginmedia
-
Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access
-
Arty Mikey Illustration
(@Arty_Mikey) reported
from
Birmingham, England
@virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.
-
MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Turns out turning your @virginmedia Hub 4 off and on again resets the 2.4GHz network name.
-
MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?
-
Steven 'STIG' Jones
(@stevejones88) reported
from
Birmingham, England
@virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.
-
MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
@deepblue1990 @virginmedia Power users are utter bastards to provide support for tbf
-
Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
-
Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill
-
Paul Martin
(@PM_PaulMartin) reported
from
Birmingham, England
@virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?
-
Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for
-
Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia big thanks for your rubbish service that meant I dropped out of giving a lecture part way through - we pay a small fortune and expect decent service
-
Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider
-
Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia I’ve been having issues with my wifi since I got it last year and now we’ve been talked into getting a “pod” for an extra £5 p/m only for the guy to say it still doesn’t guarantee wifi speed. Whatever you lot are smoking please quit.
-
Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia That’s not what my issue is. WHY IS THE INTERNET SO INCONSISTENT??? - and threatening to charge a £240 to cancel the contract for wifi that does work is very poor customer service!
-
Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia If these pods don’t work, I’ll back with more reasons for why people should avoid using your rubbish service. It’s pathetic really that I have to come on Twitter to do this for you to be bothered just because of reputation. Disgraceful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Tibbetts
(@stevetibbetts) reported
Right, @virginmedia; firstly - dont lie! I've had no missed calls recently so no, you didnt try and call. Secondly - telling me to reboot the broadband hub and "see if the problem persists" does not count as fixing the problem. I've done that and it still persists.
-
Tamimi
(@tamimi_dev) reported
@virginmedia Like I said, that's your problem, not mine. If you're in disagreement, please forward this whole thread to the complaints team and we can re-open the ADR claim. Just to reiterate, I'm not calling you. You've got my account number and therefore my contact details.
-
Retromombie
(@Retromombie1) reported
@virginmedia You at 11:19, Jan 6: I need a dead lock letter off you so i can finalise my complaint with telecommunications ombudsman please
-
KAL🔰
(@Kal_Noray) reported
@virginmedia Broadband issues. Loss of range in house. Also my contract ends this month.
-
Bill
(@FoodHoxton) reported
@virginmedia I would like to cancel my broadband contract the connection is shocking
-
Simon Lansley
(@simonlansley) reported
.@virginmedia today we are a family of five (two working adults, two homeschooling children and one University student) all trying to work online. My wife is starting a new job today lecturing and your service is intermittent (at best) #virginmedia
-
The Purple Stitcher
(@madscouser) reported
@virginmedia I work for the NHS & am now really struggling to work from home and therefore having to put my health at risk and go in and work in the hospital more than I need to due to the ongoing issues with the broadband!
-
Jamie Foster
(@jamiet72) reported
@virginmedia can I please ask what did you do to the WiFi on New Years Eve? My WiFi reception is so bad throughout my house. We are not able to watch any TVs throughout the house. I even bought a new TV just in case it was that. Please advise as I may need to move to BT.
-
Rana Shahbaz
(@rshahbaz) reported
@ruthm4x @virginmedia Called a couple of times and after wasting your time over the phone, they pass to cancellation team, they keep hanging up the phone without speaking to you. It is terrible at the moment!
-
The Black Mullet
(@BlackMullet) reported
@virginmedia Hey virgin media. shocking customer service. Never answer the support line. #virginmediabad