Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Stourbridge, Redditch, Solihull, and Halesowen.

City	Problem Type	Report Time
Stourbridge	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Ade1701 (@Ade1701) reported 52 seconds ago from Dorridge, England

  @virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!

• 
  Stuart McCullagh (@stumccullagh) reported 53 seconds ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Andrew Jones (@andyjuk) reported 6 minutes ago from Solihull, England

  @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

• 
  James (@JMEden_97) reported 15 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Roger Leitch (@notdodgy) reported 16 minutes ago from Solihull, England

  @virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.

• 
  Matthew Weaver (@MattWeav7) reported 16 minutes ago from Halesowen, England

  @virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?

• 
  Ade1701 (@Ade1701) reported 18 minutes ago from Dorridge, England

  @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

• 
  Mark Baldwin (@mark_xc) reported 22 minutes ago from Solihull, England

  @virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it

• 
  victoria nicholson (@bicovico) reported 23 minutes ago from Solihull, England

  @virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?

• 
  shanny C 🌹 (@_shannonC) reported 28 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Stuart McCullagh (@stumccullagh) reported 30 minutes ago from Solihull, England

  @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 35 minutes ago from Redditch, England

  @virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!

• 
  Robin 🤘🏻 (@RobinB1971) reported 38 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  John Stanton (@Stanton_J) reported 40 minutes ago from Solihull, England

  @virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv

• 
  Justin James Clack (@JustinJmsClac) reported 43 minutes ago from Halesowen, England

  @virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.

• 
  sarah allen (@sair74) reported 45 minutes ago from Redditch, England

  @virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

• 
  RosieGee (@pixiero79) reported 47 minutes ago from Solihull, England

  @virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...

• 
  Ade1701 (@Ade1701) reported 48 minutes ago from Dorridge, England

  @virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!

• 
  Roger Leitch (@notdodgy) reported 50 minutes ago from Solihull, England

  @virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neha Patel (@Nehajp1) reported 4 minutes ago

  @virginmedia Nope still waiting for a resolution

• 
  Bhavin Shah (@bhavinnagda) reported 6 minutes ago

  @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie

• 
  Boshek (@Boshek6) reported 7 minutes ago

  @virginmedia after 19 years of flawless service. You have gone to **** in the last 2 months. Constant issues. Last contract with you. Once this one ends. I’m done with you. This is all it takes. I’ll never use virgin again for anything.

• 
  Simon Dennis (@sjdhatters) reported 8 minutes ago from Aston Clinton, England

  @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

• 
  Ashron Designs (@AshronDesigns) reported 12 minutes ago

  @virginmedia I have decided to cancel after nearly 20 years! Tried live chat and all they did was reduce the package to reduce the price.

• 
  hedge (@hedge99) reported 12 minutes ago

  @virginmedia @DeeEmCee28 I haved the same issues

• 
  Dgjbear (@Dgjbear1) reported 17 minutes ago

  @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years

• 
  Laura Vince (@lauravince1) reported 17 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?

• 
  rab1977 (@RabArmstrong77) reported 19 minutes ago

  @virginmedia Just moved home. No broadband or tv. Service supposed to be connected yesterday. Been on hold for over 2hrs last night with no answer and now today 46mins and counting

• 
  Shaun Weeks (@ShaunWeeks) reported 24 minutes ago

  @virginmedia customer service has got to be the worst I’ve experienced in the UK.