Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98 and B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch, Stourbridge and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Solihull |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Tony T
(@apt1955) reported
from
Wythall, England
@Bluhawk1875 @vmbusiness Hope not! Maddening thing is they were working next door to tidy up the awful cabling job they'd done when they replaced our cable, the guy rang his boss about what to do with the badly installed cable and was just told to cut it! No check to see if it was live!!!
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia maybe if virgin didn’t spend shedloads of money on crap adverts and looked after your customers better it would mean something
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia is a case of complete incompetence by your engineers. Complaint reference is COM103375838. Have had no contact. What you can do is find out why a manager authorised a live cable being cut and get the engineers back to reinstate my service.
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@virginmedia Nothing about Wi-Fi on the service page but by looking at the other 1000s of tweets from people with the same exact issue I’m clearly not going to get a solution anytime soon
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Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.
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Phillip | The Web Engineer 👨🏻💻 🌋
(@TheWebEngr) reported
from
Birmingham, England
@virginmedia I think my wife would like someone high up to call her. As she is inconsolable at the moment. She has been passed from pillar to post on the phone for the past 90 mins and is still on the phone. My wife has some major health issues and no one seems to want to help.
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia I am away in Europe again from tomorrow and need a service that works. I have been on hold for 30mins several calls and your assistant cut me off despite a promise at the start of the call that they will ring straight back should the call end. I’m still waiting 2.5hr later!!
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia Unbelievably poor service! My broadband and phone line cut off by your contractors without so much as a basic check that the cable was providing service. Now got to wait days for service to be restored.
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Phillip | The Web Engineer 👨🏻💻 🌋
(@TheWebEngr) reported
from
Birmingham, England
@virginmedia my wife is on the 4th phone call to you guys and is in tears beacuse she is stressed out by one of your operators who she cannot understand and has made her incredibly upset. My wife has major health issues and you are not helping at all.
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
@virginmedia Your service has been shit for years. Need a change
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia I have reported it at about 11.45 this morning. Wasn't given a fault reference, told a ticket had been raised and I would get a message to my mobile from field support engineers but it might be days before anything can be done. Heard nothing yet. Also raised a complaint as this..
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia No known issues, there was on 28/04, same thing signal cutting out, supposedly fixed 29/04, but since then there were brief signal losses a couple times a day every day, another known issue raised 06/05 fixed the same day, yesterday had no problems, but today issue is worse
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Roggy
(@RuthOlive1968) reported
from
Solihull, England
@virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia Please can you call me. I am ready to cancel if this is not resolved today. Your service does not meet even the minimum standard required.
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable
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Adam
(@baggies_i) reported
from
Birmingham, England
@virginmedia It's not some 😂🙈 it's everyone mate noticed my Google pixel just went to H+ from 4G so appears you've switched everyone to 3G while fixing the issue. #virginmobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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declan horth
(@HorthDeclan) reported
@virginmedia Oh jesus christ , forget it. I know you're trying to help but you are ignoring ALL . I already have an account. HOW DO I ACCESS MY NETFLIX BENEFITS
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Ian Addison 🙋♂️
(@ianaddison) reported
@virginmedia hello, I was wondering if I could speak to someone that doesn't fob me off? I've had an engineer appointment for tomoreow cancelled and next available is in 4 weeks. I've had nothing but issues since joining but apparently I'm not allowed to cancel
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Sean
(@SeanKeyes) reported
from
Manchester, England
@virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!
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declan horth
(@HorthDeclan) reported
@virginmedia how do I sign up, I've asked other customer service, and keep going around in circles. I went to the subscription page , click manage netflix and it goes nowhere, nothing happens.
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Richard Ashlin
(@richardashlin) reported
@virginmedia Hello, I called up last week to inform that we are moving house. Spoke with a colleague to sort it and send in evidence of new address (out of service area), but haven’t had any email or letter confirming the disconnection date etc. Is that normal? Thanks!
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Kitty Robinson
(@kittyrobinsonn) reported
@virginmedia my internet speeds should 200mbs download and it's currently 2.75. I tried to call your customer service number and the robot hung up on me. I tried to talk to 'Terry Chatbot' online and he was useless. Are there any humans there please?
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Dooms
(@Dooms_UK) reported
Sorry, it was £23 a month. But still @virginmedia @virginhelp you should be doing more to help existing customers save if you are able to offer new customers this. Absolute disgrace that you won't even acknowledge it.
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Varsha Imber
(@ImberVarsha) reported
@virginmedia again the broadband is down in my area. It’s a joke. It’s down weekly. Paying a lot of money for it yet service is diabolical.
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Namit Pandey
(@NamitPandey11) reported
@virginmedia @virginmedia look at your customer care services, not able to resolve complaints even after sharing the issue on social media. Other companies are doing s better job at it
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Will Hughes
(@arjibarj) reported
@virginmedia I had a call from a 'Virtual Engineer' at the end of the working day yesterday who said that it was all in order now. It worked all evening but has been mostly off since 1 am today. Why can't you maintain service? I've booked a tech visit, but have to wait until Monday!?