Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Stourbridge, Bromsgrove, Redditch, Solihull, and Halesowen.

City	Problem Type	Report Time
Stourbridge	Internet	21 hours ago
Stourbridge	Internet	1 day ago
Bromsgrove	Internet	5 days ago
Redditch	Internet	6 days ago
Redditch	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 4 minutes ago from Redditch, England

  @virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing

• 
  Stuart McCullagh (@stumccullagh) reported 11 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

• 
  Jeff Roach (@roachie1969) reported 17 minutes ago from Solihull, England

  @virginmedia what are the customer service hours at the moment?

• 
  Roger Leitch (@notdodgy) reported 17 minutes ago from Solihull, England

  @virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.

• 
  Andrew Jones (@andyjuk) reported 18 minutes ago from Solihull, England

  @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

• 
  Doonie (@lorna_conway) reported 19 minutes ago from Redditch, England

  @virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!

• 
  Mark Cottrill (@Markycot) reported 26 minutes ago from Solihull, England

  And now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.

• 
  Ben Ritmeyer (@benritmeyer) reported 32 minutes ago from Solihull, England

  @virginmedia broadband down in B92

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Solihull, England

  @virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!

• 
  Matthew Weaver (@MattWeav7) reported 35 minutes ago from Halesowen, England

  @virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?

• 
  David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported 36 minutes ago from Solihull, England

  Anybody in B37 with a @virginmedia box having problems with their boxes rebooting? Ours has done it twice without warning this evening.

• 
  Evan Davis (@EvanD) reported 37 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Doonie (@lorna_conway) reported 42 minutes ago from Redditch, England

  @virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 47 minutes ago from Wythall, England

  @virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving

• 
  Mark Cottrill (@Markycot) reported 48 minutes ago from Solihull, England

  I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!

• 
  Stuart McCullagh (@stumccullagh) reported 54 minutes ago from Solihull, England

  Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Solihull, England

  @virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone

• 
  Roger Leitch (@notdodgy) reported 57 minutes ago from Solihull, England

  @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

• 
  Roger Leitch (@notdodgy) reported 58 minutes ago from Solihull, England

  @virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 6 minutes ago

  @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

• 
  C (@Speed2684_) reported 7 minutes ago

  @virginmedia Broadband outage which is causing my ring doorbell not to work

• 
  Phykell (@phykell) reported 8 minutes ago

  @Benleo @virginmedia Doesn’t surprise me one bit. Definitely the worst brand as well.

• 
  marc (@bighandsmassuer) reported 13 minutes ago

  @virginmedia all I wanted was a new contract, after 16 years I thought it would be quite straight forward Oh no, the 3 customer service people I spoke to were useless Great way to run a business

• 
  Frantruth 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@frantruth) reported 13 minutes ago

  @Benleo Trouble is, Virgin Media isn't British owned. Regardless, it should be written into law that if you provide telecommunications to British customers, the call centre serving sales and customer service must be based in Britain.

• 
  margaret petrie (@maggiemumof7) reported 17 minutes ago

  @virginmedia Down again been down all night.

• 
  Ex-Fedupcivvy (@Fedupcivvy) reported 20 minutes ago

  @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

• 
  TraderPaulAI ✿ (@TraderPaulFX) reported 21 minutes ago

  @CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!

• 
  Mick (@MKE4612) reported 21 minutes ago

  @Benleo @virginmedia Make sure you announce which show you'll be showing this on, I would be very interested to watch. There are so many horror stories of people who are vulnerable and getting scammed by these mainstream companies like Virgin. **** them up Ben.

• 
  Adrienne Ayres (@adrienne_ayres) reported 22 minutes ago

  @virginmedia Dear Virgin I have no WiFi. Please help. I thought full fibre would put an end to a rubbish WiFi I also cannot make your app accept my account reference number or area reference number