Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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Andrew Murphy
(@a_murphyyy) reported
from
Birmingham, England
virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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𓃮 AQO
(@abdulosman84) reported
from
Birmingham, England
@virginmedia fix up! You killing my vibe.
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
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Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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Keith Tracy
(@KeithT3103) reported
from
Birmingham, England
@greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Outreachjoe
(@Outreachjoe) reported
@virginmedia Actually, I am sick of this I just want it fixing, go check my account, constantly telling you is getting nowhere. I told you what the issue is, you then say what is the issue.
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Claire
(@Hughesy79) reported
@virginmedia Same as last one. They would contact the network guys. Wait a few days and it should be up and running. Outside box is completely broken/nothing live
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A B
(@armxxn85) reported
@virginmedia Yeah I bet they will - like it took 2 months to sort my landline problem out @virginmedia ...oh yeah - I am still waiting for my call back regarding my complaint? I re-raised it last week - still no call back yet. #PoorCustomerService
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Stephanie-Mary
(@StephanieCxxx) reported
@virginmedia Tried those steps, none work, and it's advising me to run the diagnostic test which I've already done and doesn't work.
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Mat Wilkins
(@KingMatGGs) reported
@virginmedia I have to work from home as shielding, your internet is stopping me due to 2 days of outage in my area and as a result I’m losing work and money but will you cover my loss no what is the point #Covid_19 #WorkFromHome
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Gordon
(@rustytoole) reported
@virginmedia i am a broadband customer who currently works from home (like millions of others). However, i am finding this increasingly difficult as your internet is constantly crashing. I have been a customer for a number of years and service has got worse
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mikey
(@magicmikey08) reported
@virginmedia Yeah I had to call again and wait agesssss. Why do customers upgrading / taking contracts get priority over current customers with issues 🤔
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Attune Womenswear
(@WearAttune) reported
@virginmedia Good morning Day4: now all virgin media services to house are affected. We are home working! I didn’t receive any response to message sent to # you advised. Apparently problems will be resolved by 6pm today. I shall revert to you then
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A B
(@armxxn85) reported
@virginmedia Initial complaint raised 09/11 - when I called last week I was told the complaint was closed because I didn’t answer the phone when @virginmedia called me- because of course I have nothing better to do than sit at home waiting for a phone call!!... I re-raised last week
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Christian Hose
(@CPH83) reported
@virginmedia 2nd time in 2 months the internet has stopped working. Not acceptable given the amount we your customers pay per month. When will the issue be fixed as I have clients calls for most of the day and require internet connection??