Virgin Media Outage Report in Redditch, Worcestershire, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.

City	Problem Type	Report Time
Redditch	TV	6 days ago
Redditch	TV	9 days ago
Redditch	TV	10 days ago
Redditch	Internet	14 days ago
Solihull	Wi-fi	22 days ago
Redditch	TV	30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Ben Limehouse (@BenLimehouse) reported 10 minutes ago from Redditch, England

  @virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.

• 
  Andrew Evans (@evansaviography) reported 10 minutes ago from Solihull, England

  @virginmedia @siandsal Well here in Solihull 120miles north no one on Virgin has a mobile signal either!!!

• 
  Rich Pemberton (@rich_pemberton) reported 21 minutes ago from Solihull, England

  @virginmedia land line and internet is fine however we have 2 mobile phones and neither can make a call can you confirm if there is an issue as there is no answer from the call centre

• 
  navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported 21 minutes ago from Stratford-upon-Avon, England

  @virginmedia you have the upmost awful service. Over the last two months Iv called you so much and did the text option and nothing. All we wanted is some help

• 
  Will Riley (@troublewithdata) reported 22 minutes ago from Solihull, England

  @virginmedia your internet once again down in Solihull

• 
  Dave Shep (@daveshep1) reported 22 minutes ago from Solihull, England

  @virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻

• 
  Andy (@a_Muss60) reported 26 minutes ago from Solihull, England

  @BluenoseBeau @virginmedia I have 100mbs supply, over 6 months max received 76.4 for one test soon back to mid 20-30 worst being 0.7 I wouldn't mind so much if it was running at Ave 75%, not when it's seems to be around 35% mark. Oh it's constantly dropping the wifi too!

• 
  Dave (@NamelessWookie) reported 35 minutes ago from Solihull, England

  @virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull

• 
  Cllr Jason Fojtik (@JasonFojtik) reported 36 minutes ago from Stratford-upon-Avon, England

  @virginmedia I try to contact you about my installation, an hour later u cut me off. Now I can’t get hold of u to cancel. Can’t risk being a customer with ur terrible customer service.

• 
  navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported 36 minutes ago from Stratford-upon-Avon, England

  @virginmedia oh for Christ sakes. Tv not working again. Won’t even pick it up. It’s plugged in correctly (nothing changed but we checked) but my tv is not picking it up at all. All my other stuff works so it’s your issue and your service checker doesn’t help at all!

• 
  Umair Ansari (@Uma1r_F1) reported 38 minutes ago from Solihull, England

  @virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!

• 
  Dave Shep (@daveshep1) reported 47 minutes ago from Solihull, England

  Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉

• 
  Andrew Horton (@villandrew) reported 50 minutes ago from Solihull, England

  @virginmedia Your customer service is always shite

• 
  Ed Baker (@edbaker1965) reported 50 minutes ago from Redditch, England

  Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury

• 
  Sanjay Chaudhri (@chaudhris) reported 51 minutes ago from Solihull, England

  @virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice

• 
  Dave Shep (@daveshep1) reported 51 minutes ago from Solihull, England

  @virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔

• 
  Ben Limehouse (@BenLimehouse) reported 54 minutes ago from Redditch, England

  @virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving

• 
  Will Riley (@troublewithdata) reported 55 minutes ago from Solihull, England

  @virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!

• 
  Chris Dack (@chrisgdack) reported 59 minutes ago from Solihull, England

  Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten

• 
  Carolina (@CarolinaEvil2) reported 60 minutes ago from Solihull, England

  @virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billy (@InternalLoss) reported 6 minutes ago

  @virginmedia Is there a reason we could not leave Virgin Media and rejoin as a business customer? I’m not even able to see what rates you can provide me online, and don’t feel comfortable calling up.

• 
  Jen Forster 💙 (@JenDealey) reported 6 minutes ago

  @virginmedia I cancelled my services in March, have had lengthy phone calls and even returned my equipment but you're still sending me bills! Please sort this out, it's tiresome and bad for business.

• 
  Maxine (@Maxine15720526) reported 8 minutes ago

  Very unhappy with Virgin Media with a poor service they give to their loyal customers. I am sick and fed up of going home from work and do not have my television service the whole evening until the following day. No compensation is given it's just expected from us to accept it.

• 
  Hannah Fearn (@hannahfearn) reported 14 minutes ago

  @virginmedia reporting a outage (again) at SE27 that isn’t noted on your service checker. Not a household problem, every Virgin user in the area off again.

• 
  SelinaM&M (@deanna1977) reported 15 minutes ago

  @theRFM1 @virginmedia Down in sw16.

• 
  Mark Stewart (@postyboymark) reported 16 minutes ago

  @virginmedia Got through to someone wasn't happy with response tbh been customer 10 years. Contract expires in 2 months will cancel and move on. Don't think you value your customers just after new ones which is fine thanks for your help anyway

• 
  Law Soc 7s & Netball (@LawSociety7s) reported 16 minutes ago

  @virginmedia Broadband and TV both down in SW17. Any update on why, and when we can expect these to be fixed - not like we’ve got a four day weekend ahead of us…

• 
  Dips (@Ndola19) reported 22 minutes ago

  @virginmedia Thx John, but I won't be wasting another 45+ mins on the phone after I called in last time for this issue. All they suggested was reboot the phone. So many menu's to go through then holding for call to be answered with the usual, Reboot the phone. 😡

• 
  Ali Chan (@AliChan29740530) reported 23 minutes ago

  @virginmedia I changed Internet provider and they were meant to inform you I was leaving. They didn't and I had to do it, ended up paying £47 for one month service I didn't use. Now you billed me again for £59, I can't afford this😭😭😭

• 
  Jean Jacques Smoothie (@jjsmoothie) reported 24 minutes ago

  @virginmedia How can I email your customer service team please?