Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98 and B97.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 11/22/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch, Stourbridge and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • Davidjocksmith David smith (@Davidjocksmith) reported from Birmingham, England

    @virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞

  • Aaliya_UK Aaliya (@Aaliya_UK) reported from Birmingham, England

    Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

  • Mijan93243645 MH (@Mijan93243645) reported from Birmingham, England

    @virginmedia Your text service is worse than speaking to someone live

  • Aaliya_UK Aaliya (@Aaliya_UK) reported from Birmingham, England

    @virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia huns ya broadband is broken , again.

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    @virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week

  • brumadam Adam (@brumadam) reported from Birmingham, England

    Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • Mossymossy3 Danny Moss (@Mossymossy3) reported from Solihull, England

    @virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace

  • Daniel_Gaskarth Dan. (@Daniel_Gaskarth) reported from Redditch, England

    @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    Internet is down again @virginmedia It’s a Friday night. Sort it out.

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    @virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract

  • TomPG92 Tom (@TomPG92) reported from Birmingham, England

    @virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..

  • Davidjocksmith David smith (@Davidjocksmith) reported from Birmingham, England

    @virginmedia No, it’s terrible

  • Susiec64 SUSAN (@Susiec64) reported from Halesowen, England

    @virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.

  • itsDanBull Dan Bull 🍐 (@itsDanBull) reported from Birmingham, England

    @MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • edshots Edward Moore - a cool guy you might know. (@edshots) reported

    @virginmedia I'm currently suffering from some insomnia so I can tell you the WiFi has gone down a further 3 times in the last hour. This is unacceptable.

  • RreckS_ Kerr Stewart (@RreckS_) reported

    You’re sick @virginmedia honestly best internet provider of all time no problems what so ever

  • KrenSve1 K@renS@ve (@KrenSve1) reported

    @virginmedia would you like to pay for my phone bill too..since I have had to use my Internet 4G almost every single day to connect my pc to my phone because YOUR INTERNET CONNECTION is not working in #lewisham area! Seriously?! Sort this out! Please! £37.50 a month for no servic

  • aetherometry • Rachel • ACAB 🌈 BLM • 🌘LOOΠ∆ 12:00🕛 (@aetherometry) reported

    @BranOnlineTV @virginmedia go with Zen my dude, switched a few months ago and zero problems!

  • VDipond The Magnificent 3 (@VDipond) reported

    @BsportJoshh @virginmedia They don't give a ****. Same **** every day. Costing me online rank. Bs company.

  • KayaSoul KayaSoul (@KayaSoul) reported

    Well, @virginmedia , tonight you have excelled yourselves at giving me the most unreliable service ever. Bravo! According to your website my service is fine. I have rebooted the hub (and all of my other equipment) several times over the last few hours. Still below 0.01mbps. 👏🏽 👏🏽

  • soundradar Adam Streames (@soundradar) reported

    Day 4 of intermittent internet access with @virginmedia. Any problems in the SW17 area? Making work meetings and after work downtime a nightmare at the moment. Internet was fine during our first year introduction price, but now we are paying full price for worse service...

  • badassscotsman ochaye😜 (@badassscotsman) reported

    @libertyglobal. Can I ask is it your company I phone and everyone else with virgin media having massive problems with @virginmedia or are you going to ignore us paying customers as well. Virgin media social media platform pages are a mass of complaints.

  • chillmanchilly Chilly Chillman 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@chillmanchilly) reported

    @virginmedia My tv which is wired to the modem seems to be streaming fine but all devices that are using the wifi are having problems streaming.

  • dappypallyTD2 Agent Ricky Spanish (@dappypallyTD2) reported

    @BsportJoshh @virginmedia Good luck, they don't credit your account unless you lose FULL loss of service. I was stuck on 0.1mb speeds for a month. Now with BT, speeds ain't everything. Stability is key, im an openreach engineer and can tell you now BT is the most stable and reliable ISP in Britain.