Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Cradley Heath, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
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| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Solihull |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
Just got hung up again by the customer retentions team @virginmedia great job your doing
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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Shmonkey Shmonks
(@shmonkeyshmonks) reported
from
Stratford-upon-Avon, England
@ESO_Danny @virginmedia What a quality service!! I must cancel my provider immediately and sign up to Virgin, I've got £45 in my savings account, so happy days 😁
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I can’t watch it !
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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just-auto.com
(@justauto) reported
from
Stratford-upon-Avon, England
Looks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
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B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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Μarinos
(@PapaIsZeus) reported
from
Solihull, England
Virgin media fix up your interbet bruv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Burns-price
(@Ruth21ski) reported
@virginmedia Promised phonecall at 9am this morning and so far nothing after she couldn't help at all last night.
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Ben sims artist
(@simsartwork) reported
I don’t see why I should pay for my @virginmedia any more my #virginmobile is a complete joke . Can hardly get a signal . And my home #WiFi is rubbish .. time to leave I think and I don’t see why I should pay anything as your product is awful
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Megan Watson
(@megmonster2) reported
@virginmedia Please contact me via direct message. This was regarding installation, was due on Tuesday, been postponed by 3 weeks and no any reason given. Can’t send us a dongle because the dongle team is “out of service”. Promised callbacks about 10 times and haven’t a received a call yet
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Megan Watson
(@megmonster2) reported
@virginmedia That’s not very helpful as every time I call the pre installation team they’ve either hung up on me or not told me anything helpful. Probably just going to cancel
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bekah
(@_bekahale) reported
@virginmedia Our broadband drops all the time, sometime it dies for 3 days, sometimes for 3 hours. Lately it comes back a couple times a day but only for a couple minutes ( thanks god we don't work from home huh !) We unplug, plug, restart, leave it time to actually shut down to restart /
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G Stevo
(@GSt3v0) reported
Hi @virginmedia, broadband is still down and I’m getting ready to start working from home, which won’t be happening by the looks of it. Any chance of an update??
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Jonathan Ward
(@jaward916) reported
@virginmedia Months, in fact, we get "low bandwidth" warnings every day at the moment, to the point an Engineer is coming out on Wednesday. All4 is the worst of the bunch though. How can we get low bandwidth on the TV box if it is directly cabled into the Virgin-provided router via Cat6?
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Ashley Hutchinson 💙🇺🇦
(@AS_Consultancy) reported
@virginmedia help! We’ve just added Virgin Media and BB at home and we’re offered a SIM card. We’ve got the PAC code from existing network but the SIM card hasn’t arrived!
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bekah
(@_bekahale) reported
@virginmedia I'm gonna dm you straigh away because I won't have enough of tweets to explain exactly the number of things that doesn't work
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BotShot
(@BotShot95) reported
@virginmedia So 40 minutes on the phone and a lot of explanations and then the line went dead after 35, stayed for another 5 to see if she will speak back and complete radio silence, Did I forget to mention my back gate, back off to a customer that can get a gig so less than 50m away