Virgin Media outages and service status in Redditch, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 6, 9:44 PM GMT+1.
- Internet (73%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Henley in Arden, Stourbridge, Bromsgrove, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Internet | 1 day ago |
|
Redditch
|
Internet | 3 days ago |
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Redditch
|
Internet | 11 days ago |
|
Solihull
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Paul McDonough (@FleeDoubleE) reported from Halesowen, England@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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victoria nicholson (@bicovico) reported from Solihull, England@virginmedia shocking service again today
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
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James Kerr (@james_h_kerr) reported from Studley, England@KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.
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Rachael Barker (@rachmadmank) reported from Solihull, England@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Doonie (@lorna_conway) reported from Redditch, England@virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
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Alien-**** (@CosmicHustler) reported from Redditch, England@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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Mark Cottrill (@Markycot) reported from Solihull, EnglandAnd now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.
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Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Neil Churchard (@Neil_Churchard) reported from Solihull, EnglandWow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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R Joberns (@rjoberns) reported from Halesowen, England@virginmedia service status checker ……… nope, That’s not working either
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia Tech support which is just another auto bot? Done that already
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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i (@nooneugly) reportedOmg I have to watch the rugby on virgin media player? It’s like watching is 420p wtf is this man
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Frazzz (@FrazzzYT) reported@virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?
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Tweetledumb (@xueshang) reported@libertyglobal please ask @virginmedia why they sent me a new TB box without any remote to control it. (Finally they say will send one to reach me "in 5 business days" - keep paying for the service throughout this time!)
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hockeymum#5 (@Hockeymum5) reportedSo @virginmedia send me a new hub router coz my old one needed a "boost" and it's worse! Can't even mirror my phone to TV to play a short video for buffering, jumping, stopping which I NEVER had an issue doing with my old router! Pointless "upgrade", want my old router back!
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Roy Cadge (@RoyCadge) reported@Brand_Concierge @virginmedia Good choice to return kit, they don't give a return box go to your O2 shop, they will scan it and send an email straight away, KEEP EMAIL! they will try and say you never returned and keep changing you also make sure the account is closed and demand your data removed!
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Duncan Waugh (@waughzone) reported@virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.
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OMF (@exolon) reported@FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.
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Nathan Duffin 🏴 (@NathanDuffin03) reportedDear @virginmedia you are the worst please go away
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Risteárd Ó hArrachtáin (@HarrachtainO) reportedThe absolute consensus among Irish mainstream media on every single issue is remarkable. Across RTE, the Irish Times, The Journal, The (hilariously misnamed) Independent, Virgin Media etc. there’s no diversity of thought, no discord, no dissent on any matter. How is this possible
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Kai Watson (@KaiGWatson) reportedAny recommendations for the best internet provider? Moving into a new build in a couple of weeks so trying to get it sorted ASAP, always been with Virgin Media but they don’t provide service in the area!