Virgin Media outages and service status in Redditch, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Redditch, Bromsgrove, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull
|
Total Blackout | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England@virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
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Neil Simpson (@nippa77) reported from Headless Cross, England@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandNot only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
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Paul McDonough (@FleeDoubleE) reported from Halesowen, England@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now can’t get any live football or movies @virginmedia
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shanny C 🌹 (@_shannonC) reported from Solihull, England@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England@virginmedia do you have a number or email so I cancel mobile insurance?
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!
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shanny C 🌹 (@_shannonC) reported from Solihull, England@virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.
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Justin James Clack (@JustinJmsClac) reported from Halesowen, England@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
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John Stanton (@Stanton_J) reported from Solihull, England@virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandOnly 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported@LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.
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GunnerF77ox🦊 (@ifoxy1977) reportedHello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia
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👑 NG Football 👑 (@Bigdeano88) reportedAnyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia
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Lee Harris (@LeeHarris) reportedHey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!
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Juanito (@JuanSpanishfly) reported@lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service
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GamerStyle1980 (@GamerStyle1980) reported@seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god
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Kay Apex 🇬🇧 (@KayApex673) reported@virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around
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Martin (@lionking2014) reported@JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!
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Magnolia’s Art (@Magnoli23215778) reported@virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!
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a staunch advocate of things (@fahadiiae) reported@Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window