Virgin Media Outage Report in Redditch, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
-
💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
-
Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
-
Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
-
alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
-
adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
-
💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
-
Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
-
adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
-
Andrew Horton
(@villandrew) reported
from
Solihull, England
@virginmedia Your customer service is always shite
-
고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
-
Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
-
고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
-
Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
-
Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
-
Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
JeffBKQ
(@JeffBKQ) reported
@cactustmg Recently bought a new windows 10 laptop. Does anyone know why it doesn't work with Virgin Media hub 3 wifi? It's OK with other hubs and other devices can access the hub 3. This should not be a problem #RBBG
-
Fred
(@ScaleJetFred) reported
@virginmedia On 4 .10 2 home phone lines stopped receive or sent calls. The line is connected to Virgin 500 Mn Bundle . TV and Broadband is operating still. Need help to investigate. Alfred
-
Lea Valley Karate Academy
(@LVKA_Est2004) reported
@virginmedia HELP! I changed over to a business account over a month ago. I still haven’t had my business number changed over. This number is on vehicles, website, flyers and promotional material. I’m getting no replies from the person I was in contact with and losing custom
-
Alex 💙 McDevitt
(@AlexChis) reported
@virginmedia Also this is a known Issue. No point telling people how to solve it if you don’t tell them about it BEFORE they go abroad
-
Archie
(@Marc_Archibald) reported
@virginmedia Being that you can access my speed and Internet availability from your end, you already know that part of the answer. My issues are entirely Wi-Fi related with the poor signal that is coming from a rather cheaply made Rueter.
-
Imogen Crabtree
(@ImogenCrabtree2) reported
@virginmedia the worst network provider! Why do improvement works on a Wednesday when people require WiFi for their jobs and to earn their income?! Why not a weekend when most people don’t work?!
-
Martin James 🇪🇺🇪🇺🇪🇺🔸💙
(@MartinJTelf) reported
@virginmedia still waiting for the missing adapter cable that your agent said would be with me in 2 to 3 days on Thursday of last week. Service received re this upgrade has been appalling
-
Gareth W
(@chance8687) reported
@virginmedia Is there a problem in Cardiff with the broadband dropping out? It happens at random intervals for a minute or so,it's making it frustrating to WFH. Can you confirm if there's any work being done here and if so when it's estimated to be completed?
-
Cian O'Dowd
(@lifeofalaowai) reported
Outage for 6th day running. Yesterday you were offline 9am to 3pm.. Still can't get through to a CS agent after 4 combined hours of being on hold this week. Worst Customer Service, ever. @VirginMediaIE explain yourself. #virginmedia #virginmediadown
-
LindsayAnnaVictoria
(@lindsay_anna_) reported
Anyone else's @virginmedia broadband down this morning?