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Virgin Media

Virgin Media outages and service status in Redditch, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 25, 3:10 PM GMT+1.
  • 64% TV (64%)
  • 32% Internet (32%)
  • 4% Wi-fi (4%)

The latest reports from users having issues in Redditch come from postal codes B98 and B97 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Stourbridge, Bromsgrove, Redditch, and Halesowen.

CityProblem TypeReport Time
Solihull Internet 2 days ago
Stourbridge Internet 5 days ago
Stourbridge Internet 5 days ago

Nearby cities with recent reports

Stourbridge

2 recent signals

5 days ago
Solihull

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • SteveDeery
    Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Tech support which is just another auto bot? Done that already

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

  • lorna_conway
    Doonie (@lorna_conway) reported from Redditch, England

    @virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.

  • benritmeyer
    Ben Ritmeyer (@benritmeyer) reported from Solihull, England

    @virginmedia broadband down in B92

  • MattWeav7
    Matthew Weaver (@MattWeav7) reported from Halesowen, England

    @virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?

  • Nijran1973
    Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

  • frugalista1
    Frugalista (@frugalista1) reported from Dorridge, England

    @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

  • SteveDeery
    Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

  • willcooling
    Will Cooling (@willcooling) reported from Solihull, England

    @virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog

  • mark_xc
    Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

  • HelenAbdullah08
    💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England

    @virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!

  • pixiero79
    RosieGee (@pixiero79) reported from Solihull, England

    @virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MVenvyEsq
    Stranger in a Strange Land (@MVenvyEsq) reported

    @virginmedia Failed appointments and not understanding the problem and reporting to saying it has been resolved by claiming I had a different problem. Your complaints dept on it as we speak . We shall see.

  • rocky_115
    Chris Richards (@rocky_115) reported

    @virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv

  • ACraftyOne
    Crafty (@ACraftyOne) reported

    @virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.

  • UFinlay33392
    Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported

    @virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......

  • ARSENAL18COYG
    stand together (@ARSENAL18COYG) reported

    @ghotographyuk @virginmedia I’ve been experiencing the very same thing run the test says looks fine, run test oh looks there’s a problem come back in 24 hours 🙄 it’s been the same for a good week now

  • JSSHERIFF1933
    H3LLRAISER III (@JSSHERIFF1933) reported

    @virginmedia @scoobiesue82 I’ve gave up watching The Big Bang Theory as clearly no one can fix this glitch?? It’s very annoying !!

  • Swinney_10
    Mark Swinglehurst 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Swinney_10) reported

    @virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker

  • _ragegun
    ragegun (@_ragegun) reported

    @virginmedia the only problem is that they do infact still seem to be transmitting. They're still on Sky

  • Danny_f1_fan
    Salmongymnast (@Danny_f1_fan) reported

    @virginmedia Down yet again. 2nd time in 3 weeks. Please check the TQ2 5nu area. Please. Last time was off for 3 days !!!!!

  • kimtaylor18
    Kim Taylor (@kimtaylor18) reported

    Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia