Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Stourbridge, Cradley Heath and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Redditch |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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Robin 🤘🏻
(@RobinB1971) reported
from
Solihull, England
@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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David Charlton
(@David_Charlton1) reported
from
Stratford-upon-Avon, England
@virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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James
(@JMEden_97) reported
from
Solihull, England
I hate VirginMedia me getting stupid little lag spikes
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had problems with my TV since September now can’t get any live football or movies @virginmedia
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Rachael Barker
(@rachmadmank) reported
from
Solihull, England
@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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William Kavanagh
(@William_Kav) reported
@virginmedia Hi Richard, thanks for finding this. No I never succeeded in getting through, but I did give my security details 4x. I just want to give you more money for faster internet please.
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Paul marson
(@djPaul_Walsall) reported
@virginmedia how do I start a compensation claim for no service?? I should of had an upgrade to gig1 on the 26th November and after multiple visits by the same incompetent engineer I am still waiting
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Claire P
(@clairespag) reported
@virginmedia my whole estate who has virgin internet is down yet your service site says no issues??? This is the 2nd day of this. Postcode is SK9 2TE been on hold for ages now!? #unreliableservice #vigininternet #au解約
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Nasra
(@nasrawhat1) reported
@virginmedia The Engineer that came 1 week ago said everything is fine as he could not find any faults and left... He did his job and I don’t blame him. The broadband is unstable for example Now is offline since last night What can an Engineer do about it😒
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Jason
(@Jay_b_89) reported
@virginmedia after being on hold for nearly an hour and a half trying to speak to someone to sort my tv360 issues I just get cut off!!! Are you joking me!!
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moo
(@moo_rella) reported
@virginmedia @andyg2683 Appealing customer service as always. Well known for it and make no attempt to improve. Just want your money
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Albert Ross
(@car37Lon2cas) reported
@its_me_lucyp @virginmedia I tried to cancel inside the period after the letter comes out telling you of the price rises but couldn't get through as they close that service down then as we were moving house and they didn't serve the area charged me to get out the contract. Absolute *****. Never again.
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Angelo Casco
(@AngeloCasco1) reported
@virginmedia If it solves our problems I would like one, I gave tried numerous times since Monday, each time they put through to the technical department I either get cut off or put on hold and either cut off or left on hold
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moo
(@moo_rella) reported
@virginmedia @TochiLeona_ Worst customer service out there currently. Replicating the old NTL days
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Oliver Northam
(@mrnorm) reported
@virginmedia Absolutely furious at your support right now. £140 charged in data overages despite setting a SIM Spend cap when ordering. Your team are accusing me of not setting it despite me having browser history visiting a page called 'checkout/sim-spending-cap'. What the hell!