Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98 and B97.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 11/26/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It’s media. I have sent off the details to change account holder name and heard nothing back it has been over 2 weeks, can’t get anywhere when i contact your call centre. I need a change to our services and need support with this

  • kittykaz13 Caroline James (@kittykaz13) reported from Birmingham, England

    @virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @virginmedia I have reported it at about 11.45 this morning. Wasn't given a fault reference, told a ticket had been raised and I would get a message to my mobile from field support engineers but it might be days before anything can be done. Heard nothing yet. Also raised a complaint as this..

  • kittykaz13 Caroline James (@kittykaz13) reported from Birmingham, England

    @virginmedia No known issues, there was on 28/04, same thing signal cutting out, supposedly fixed 29/04, but since then there were brief signal losses a couple times a day every day, another known issue raised 06/05 fixed the same day, yesterday had no problems, but today issue is worse

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @virginmedia is a case of complete incompetence by your engineers. Complaint reference is COM103375838. Have had no contact. What you can do is find out why a manager authorised a live cable being cut and get the engineers back to reinstate my service.

  • Mitz__P Mitesh Parmar (@Mitz__P) reported from Solihull, England

    @virginmedia do you have broadband issues in #Solihull as the service appears to have gone down. According to your service status page tho there aren't any issues 🤔 I beg to differ!

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew

  • RuthOlive1968 Roggy (@RuthOlive1968) reported from Solihull, England

    @virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.

  • JWilliams_94 Jamie (@JWilliams_94) reported from Birmingham, England

    @idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @virginmedia Unbelievably poor service! My broadband and phone line cut off by your contractors without so much as a basic check that the cable was providing service. Now got to wait days for service to be restored.

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • ArcanumDesign Bill Bishop (@ArcanumDesign) reported from Halesowen, England

    @virginmedia Tom, I already have, and they refused to match the same cost when the introductory offer finishes. You are still over charging me £125 p.a. for being an existing customer. Please have a UK customer manager contact me

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable

  • wthirskgaskill W. J. Thirsk-Gaskill (@wthirskgaskill) reported from Birmingham, England

    @virginmedia Please concentrate on getting up the noses of broadband customers, and stop running shit trains, and suing the NHS for money that was never yours in the first place.

  • Wrightgal80 Kate Wright ◣ ◢ (@Wrightgal80) reported from Birmingham, England

    @danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @Bluhawk1875 @vmbusiness Hope not! Maddening thing is they were working next door to tidy up the awful cabling job they'd done when they replaced our cable, the guy rang his boss about what to do with the badly installed cable and was just told to cut it! No check to see if it was live!!!

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    @virginmedia Your service has been shit for years. Need a change

  • baggies_i Adam (@baggies_i) reported from Birmingham, England

    @virginmedia It's not some 😂🙈 it's everyone mate noticed my Google pixel just went to H+ from 4G so appears you've switched everyone to 3G while fixing the issue. #virginmobile

  • JWilliams_94 Jamie (@JWilliams_94) reported from Birmingham, England

    @virginmedia Nothing about Wi-Fi on the service page but by looking at the other 1000s of tweets from people with the same exact issue I’m clearly not going to get a solution anytime soon

  • mo4g_777 mo4g (@mo4g_777) reported from Birmingham, England

    @virginmedia maybe if virgin didn’t spend shedloads of money on crap adverts and looked after your customers better it would mean something

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Chloe_keenan Chloe (@_Chloe_keenan) reported

    @virginmedia I moved house and you cancelled my contract and started a new one at double the price and every time I call to change it, it never gets changed. I refuse to pay the bill because it's been 4 months and it still hasn't been sorted

  • VICSunderland VICS (@VICSunderland) reported

    @virginmedia Absolutely brilliant service from John, this lad should b running the company, he has sorted this out in 1 hour, something that’s been going on for 6 months.He has also probably saved a Veterans life👏👏👏

  • lisaslondonlife LisasLondonLife (@lisaslondonlife) reported

    @virginmedia I'm talking to an agent now but I'm going to write to the ombudsman today. You guys exploit your customers with a monopoly and just think it's ok to offer rubbish service. It's frustrating & I get anxiety every time I have to deal with you bc I know I'm going to be messed with

  • PaIveer palveer (@PaIveer) reported

    @virginmedia is an absolute joke, had the worst internet I’ve had in history, this is honestly worse than dial up. I’m swapping to BT.

  • _Chloe_keenan Chloe (@_Chloe_keenan) reported

    @virginmedia I have put in a complaint and nothing has been done still, at this point I will go to the FOS

  • Sir_Albs Alberto (@Sir_Albs) reported

    @SmythsToysUK Honestly the most useless UK company I've ever dealt with, and I have @virginmedia. So imagine that. Once again, Click and Collect not working, the button grayed out. Trying to get one a popular product is hard enough! What is the point of click and collect then? I just want one

  • lisaslondonlife LisasLondonLife (@lisaslondonlife) reported

    @virginmedia I spent more than 1 hr on yr live chat trying to resolve an issue with my wifi again last week. Yr agent promised to send an engineer yesterday and wifi pods. He even confirmed reference #, yet no one shows. You offer the worst customer service I've ever had!

  • Clariceinuk Clarice Howie (@Clariceinuk) reported

    @virginmedia Wishing I’d never bothered changing from Sky. 15 minutes on live chat, 30 minutes phone call last night and further almost 20 minutes this am to ensure external cable replaced as damaged. Engineer who installed internal equipment had said they would sort yesterday.

  • bianca_joseph Bianca Joseph (@bianca_joseph) reported

    @virginmedia Yes unfortunately, all the number says is it's "complex" no further detail given. The link says "We can't see any issues affecting (my postcode)" Unbelievable. I've got such bad connection I've used my personal hotspot for wks & give up on the Virgin TV apps now. What's the point

  • lisaslondonlife LisasLondonLife (@lisaslondonlife) reported

    @virginmedia But the point is that if you let a customer down you try to make it right by dealing with it promptly not leaving them in a queue AGAIN. It's so disrespectful