Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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AM.
(@whatsyourtwitta) reported
from
Birmingham, England
Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
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Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
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Alien-****
(@CosmicHustler) reported
from
Redditch, England
@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Steve Walters
(@SteveWa13630733) reported
from
Birmingham, England
@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Sunhita Ing
(@isunhita) reported
from
Stratford-upon-Avon, England
@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MLROs.com
(@MlrosCom) reported
@jayrayner1 @virginmedia I am three years into a dispute with them, outages miss selling zero service, no replies and a very high handed dishonest level of interactions. Failed to answer any of my legitimate questions, have deleted calls and interactions, failed to provide dsars and deleted data awful co
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David Jorgansen
(@DJorganson1985) reported
@virginmedia is a crap company who enjoys ripping customers off and ignoring them
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Andy Osira 🇺🇦
(@AndyOsira) reported
@virginmedia just had an awful experience with your bot texting me from +44 7533 051809. I wish to complain. Can you help?
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super woman
(@saima0609) reported
@virginmedia I downgraded my packed to £57 back in January, but I am still getting over charged every month! I have to call customer care every month and explain the story ( call and waiting usually last 1.5 hours) and then get credit… it has been 8 months my account has not yet been fixed!
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Michael Rosenfaldt
(@BayernMunich1) reported
@jayrayner1 @virginmedia This sounds so familiar I had this type of issue for 23 years finally gave up and moved to sky virgin media are a nightmare to deal with and should be avoided.
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Jonny Powell
(@Oogsie) reported
@virginmedia No change. The WiFi does seem to vary a lot though. Last night it was up to 120mb, but is back down to 0.6mb this morning despite me sitting next to the router and only using 1 device
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Jack Beesley
(@JVBeesley) reported
@virginmedia I am currently on my third call to yourselves, with your call handlers having twice hung up on me. I have spent 1 hr 6 mins in total and am still yet to get anywhere. How do I make a formal complaint?
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MLROs.com
(@MlrosCom) reported
@jayrayner1 @virginmedia I have had three years of crap service.. And three years of complaints being ignored. MDs team promising call backs never do.. Break every rule and don't care about the customer at all.. Employ war of attrition tactics to make you drop claims
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Peter See
(@PeterSee8) reported
@p0welly I don't play this @virginmedia game anymore. I just cancel as soon as they tell me the price is going up. For the past 5 years I've just bounced backwards and forwards between providers. Separate home wifi system so swapping out the internet box is trivial.
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Steve 🇺🇦🇨🇾🇬🇷🇬🇧
(@greek_steve) reported
@virginmedia it seems impossible to speak to a human being!!! I have received a bill via email and yet when trying to login to see why the bill is almost double the usual amount it tells me my email address is incorrect!! How can I talk to a human being please???