Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Cradley Heath, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
||
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn The Driver
(@martyn_driver) reported
@virginmedia after 23 as a customer of your services under several company names it is time to leave as loyalty is not rewarded.
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Adam Willows
(@windintwillows) reported
@virginmedia I rang this morning at 10 and was told the persons manager was on a call but would call me after that one. It’s now nearly 5pm and still nothing. I’m getting very disappointed with the service, I came to virgin because Sky was bad but I’m starting to wish I’d stayed
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Teabagtel 🦊
(@Teabagtelboy) reported
@virginmedia It isn't a problem with the internet in particular, it's a problem with it reaching to all the rooms in the house.
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Pete Austin
(@PeteAustin_) reported
@virginmedia This Tweet wasn't just a cathartic rant, I'd like to speak to someone about this appalling service please! Please reply so I can escalate this.
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MJ
(@MirceaCa) reported
@virginmedia Ipswich - IP12EG - Cullingham Road, near Lidl. Clearly you know about this, as the barriers have Virgin Media logo on them, and on the phone you’re acknowledge the issue in the area, but nothing is getting done. The internet is constantly dropping, it’s unusable.
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Greg Flucker
(@Gregflucker) reported
@lornagilmour_ @virginmedia Tired that last year and ever since my service has been diabolical. I am absolutely HERE for the gif, though 👏🏻👏🏻👏🏻
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J
(@J80149181) reported
@virginmedia @macmisty Fix up your ****
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Adam Willows
(@windintwillows) reported
@virginmedia I’m limited with characters on here and there is not enough with all the problems I have had
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Adam Willows
(@windintwillows) reported
@virginmedia Secondly I was passed to a colleague who organised for me to receive the 360 box and remotes as I was promised these when I joined. I was told I would get these Tuesday so I took the day off work to wait in but they never came
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David Silva
(@davidslv) reported
@virginmedia I was informed the internet issues would be solved on the 10th of March, your staff confirmed it this morning that it would be solved by 3.25pm. I’ve called again at 4.15pm, issue is not solved and won’t be until the 15th March? This is not alright!