Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98 and B97 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
TV | 7 days ago |
|
Redditch
|
TV | 11 days ago |
|
Redditch
|
TV | 11 days ago |
|
Redditch
|
Internet | 16 days ago |
|
Solihull
|
Wi-fi | 23 days ago |
|
Redditch
|
TV | 1 month ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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matt (@fatt_momas) reported from Worcestershire, England@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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Bex (@Bexybexxo) reported from Dorridge, EnglandSeems to be issues with Virgin Media at my parents #mehhh
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Peter Brocklehurst (@pasty_pete) reported from Solihull, EnglandCongratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Ken Hawkins (@BlytheMatters) reported from Solihull, EnglandPatience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia Hi, no reply, no email, please can I have a complaint number
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Mark Steadman (@iamsteadman) reported from Kings Heath, England@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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Deb Lord (@Deblord1) reported from Solihull, England@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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Evan Davis (@EvanD) reported from Bournville, England@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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just-auto.com (@justauto) reported from Stratford-upon-Avon, EnglandLooks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandIf my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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David Sheppard (@davesheppard72) reported from Solihull, England@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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Rachele 🍷 (@_Rachele_) reported from Redditch, EnglandLooool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.
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Andy (@a_Muss60) reported from Solihull, England@BluenoseBeau @virginmedia I have 100mbs supply, over 6 months max received 76.4 for one test soon back to mid 20-30 worst being 0.7 I wouldn't mind so much if it was running at Ave 75%, not when it's seems to be around 35% mark. Oh it's constantly dropping the wifi too!
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navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, EnglandOh for goodness sake. On another #passmearound call with @virginmedia again. #ffs Sort out your customer service - no one knows what they are doing. STILL HOLDING FOR NEXT DEPARTMENT
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
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clare williams (@clareywilliams) reported from Redditch, England@virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!
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Andy (@a_Muss60) reported from Solihull, England@virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.
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navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, EnglandWe are having a #duvetday with #mrbean unless @virginmedia can help me out with a decent #Christmasfilm
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Lloyd (@dave_backwell) reported from Backwell, EnglandShe tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Annie Rigby (@annnierigby) reported@virginmedia No I'm not in a queue on WhatsApp anymore you just messaged to say you were really busy and that I should phone. It shouldn't be so hard to cancel a contract. Please provide an email address.
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Clair (@peregrine795) reported@virginmedia Clearly not enough because they have not showed today either. Even though I was told they were still coming today when I spoke to an advisor. I have not had service for what will almost 3 days if they do not arrive tomorrow. This is very poor customer service.
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Jo Evans (@justmejo2) reported@virginmedia @virginmedia why did you send me an email saying totally the opposite then and why can't I get an email confirming what I will pay? Any chance of the outstanding complaint being answered too? I can give you the reference for you to look into...
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Its only me (@djhx66) reported@virginmedia I have tried all day to actually speak with a human that could help !!!!!!!!
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Nineteen79 (@Nineteen791) reported@virginmedia OK thanks. Do you know if an engineers are going to be sent to investigate my potential local area outage/issue?
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Ash (@theashleyhughes) reported@virginmedia why, when I call to complain about you overcharging because I've left, has your adviser said it was escalated and I'd hear within 3 days and it's now been over a week? I'll just cancel the DD instruction rather than pay you anything else @MoneyTelegraph
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🇬🇧🇺🇸The world has gone woke leftie mad (@Maisondeau) reportedA warning to anyone thinking of using @virginmedia in the UK, I opened a WhatsApp chat with them three days ago to cancel my services, and all I keep getting is excuses for delay in dealing with me. So I've cancelled my Direct Debits. Bloody useless customer service.
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andyspudda (@AndySpudda) reported@virginmedia Absolutely shocked and disgusted with the service I have received tonight and the options presented to me to speed up my poor wired and WiFi speeds.500mb/s, you must be joking 200mb/s at best wired and about 10mb/s on WiFi.DISGUSTING.GOING TO MARTIN LEWIS FOR ADVICE
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Bmdoggies (@bmdoggies) reported@virginmedia is been a year now of unreliable internet connection. Your customer service is appalling, and all our technical team know is “it will be fixed in 24 hours” What a waste of money! I will never use Virgin Media again.