Virgin Media Outage Report in Redditch, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
-
rachel manning
(@rachel_manning1) reported
from
Solihull, England
@virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?
-
Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
-
Sue Hartley RGN 🌈
(@Happysmiler64) reported
from
Solihull, England
@virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
-
Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
-
Liam
(@jonesl90) reported
from
Halesowen, England
@virginmedia hi, our v6 box keeps freezing/rebooting and having issues with recordings where they freeze and have to turn it off and restart it before it works again. Hard reset done tonight we couldn’t even turn box off using remote. Can you help please?
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down again 6 days in a row now!
-
Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
-
SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia i give up now can't get through no broadband yet again I want my contract cancelled I'm paying for a service I never get! Will someone contact me I'm cancelling my direct debit not getting a penny more off me until i get broadband!
-
Ian Dodd
(@VINCIFMIanD) reported
from
Bromsgrove, England
@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
-
james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
-
Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia taking a long time to answer got an issue that needs to be resolved over the phone
-
Jaymini Desai
(@JayminiDesai) reported
from
Solihull, England
@virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!
-
Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
I seem to speak to @virginmedia more than I do my kids , been on hold for just the 54mins now regarding the fast speed broadband i pay for but never get!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan Whitaker
(@AlanWhitaker83) reported
@TechNeurotic @virginmedia I had a rep answer me and ask why I’m calling. Told them I’m leaving if my price is increased and how I want a new customer price and they say hold the line while I see what I can do and lo and behold they cut me off after a few minutes. Joke service
-
martin bare
(@martin_bare) reported
@virginmedia Have you asked the chief executive’s office? Both of my accounts to be closed without penalty on 27.2.22. Agreed on phone by James Hunt at 3.30pm yesterday when he rang me. Then his follow up email said a complaint had been resolved by a change of package. That’s untrue.
-
bEN
(@benwoooogan) reported
@virginmedia how do you cancel a contract with you when your call centre immediately hangs up the phone multiple times?
-
Frank Smith
(@brenthamfrank1) reported
@OffMyNoodles @virginmedia You are not alone unfortunately. They are so crap it beggars belief. On WhasApp for 5 and a half hours before they closed at 5 pm and still no further forward resolving my complaint. Utterly Useless !!!!!!!
-
Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Portsmouth, England
@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
-
Jérémie Clos
(@jeremieclos) reported
I wish I had half the audacity of Virgin Media who sends me physical mail to notify me of a price increase right in the middle of the third day-long loss of internet service we have experienced this week only.
-
azzurri
(@renatodilandro) reported
@andy_drage @virginmedia Have been experiencing same problems over the last 2-3 days…looks like we all want to ditch them. Awful customer service
-
Rachel
(@theracheldays) reported
@virginmedia So you can't help then? Anyone we call does not understand the issue or is not listening to the issue fully or getting cut off. It has truly been terrible service. Yesterday we were blamed for not calling earlier, today told to stop talking and getting talked over.
-
David Kelly
(@DavidAK79) reported
@virginmedia any chance you can stop hanging up on my calls to report my services down?
-
Rajan Malhotra
(@rajan78) reported
@tjpembo @virginmedia @Ofcom I went through this exact same thing a year ago. They're absolutely terrible