Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Stourbridge, Solihull, and Halesowen.

City	Problem Type	Report Time
Redditch	Internet	24 hours ago
Redditch	TV	3 days ago
Redditch	TV	3 days ago
Stourbridge	TV	3 days ago
Solihull	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Evan Davis (@EvanD) reported 3 seconds ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Neil Churchard (@Neil_Churchard) reported 6 minutes ago from Solihull, England

  Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤

• 
  Stuart McCullagh (@stumccullagh) reported 7 minutes ago from Solihull, England

  @virginmedia Internet down yet again!!!!! Awful customer service yet again!!!

• 
  Mark Baldwin (@mark_xc) reported 8 minutes ago from Solihull, England

  @virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson

• 
  Evan Davis (@EvanD) reported 13 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Stuart McCullagh (@stumccullagh) reported 15 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Mark Baldwin (@mark_xc) reported 15 minutes ago from Solihull, England

  @virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 20 minutes ago from Wythall, England

  @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

• 
  Ade1701 (@Ade1701) reported 22 minutes ago from Dorridge, England

  @virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!

• 
  Stuart McCullagh (@stumccullagh) reported 23 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Ade1701 (@Ade1701) reported 27 minutes ago from Dorridge, England

  @virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!

• 
  byron parsons (@byronparsons05) reported 28 minutes ago from Solihull, England

  @virginmedia is there any issues with internet today? It’s been down for three hours now

• 
  Ade1701 (@Ade1701) reported 33 minutes ago from Dorridge, England

  @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 42 minutes ago from Wythall, England

  @virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving

• 
  Ade1701 (@Ade1701) reported 47 minutes ago from Dorridge, England

  @virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!

• 
  Steve Deery (@SteveDeery) reported 53 minutes ago from Solihull, England

  @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

• 
  Steve Deery (@SteveDeery) reported 58 minutes ago from Solihull, England

  @virginmedia Internet down in B90 4? No service for last 30mins

• 
  Roger Leitch (@notdodgy) reported 59 minutes ago from Solihull, England

  @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oh god it’s me (@Ohgoditsme2) reported 6 minutes ago

  @virginmedia what’s happening to your service today, now all sound has gone off. NE30

• 
  Dee H (@Dee_Har1762) reported 7 minutes ago

  @virginmedia ITV still not working

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 9 minutes ago

  @JohnTho10402150 @virginmedia Agreed. We settled down to watch Top of the Tops only to find we now don't have BBC4 or BBC3.

• 
  Lee Summers (@LeeSum71) reported 9 minutes ago

  @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

• 
  💜🐝 (@cmairsy) reported 12 minutes ago

  @Marie_0612 @virginmedia Nope absolutely didn’t bother trying to keep me as a customer even though I’ve been with them for years. Got some good offers from others online so their loss! Shame but I guess it’s modern times no customer care but glad you got some!

• 
  Davey Lad (@Daveytmartin) reported 13 minutes ago

  @Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!

• 
  Bob (@Trebor0501) reported 13 minutes ago

  @virginmedia Pixelling now fixed but not watch from start of prog. Shouldn’t you put out a list of the issues fixed/still to be fixed.

• 
  Anne Davis (@IHTP67) reported 15 minutes ago

  @Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.

• 
  flipper (@flipper865) reported 17 minutes ago

  @virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel

• 
  chiefsandrugby (@jesstuck18) reported 22 minutes ago

  @virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?