Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Bromsgrove, Halesowen, Redditch, Solihull, and Stourbridge.

City	Problem Type	Report Time
Bromsgrove	Internet	1 day ago
Halesowen	TV	5 days ago
Redditch	Total Blackout	8 days ago
Solihull	TV	8 days ago
Stourbridge	TV	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Rachael Barker (@rachmadmank) reported 4 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Evan Davis (@EvanD) reported 13 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Sunhita Ing (@isunhita) reported 15 minutes ago from Stratford-upon-Avon, England

  @virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!

• 
  Stuart McCullagh (@stumccullagh) reported 19 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Stuart McCullagh (@stumccullagh) reported 19 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Tracey Simkins (@simkins_tracey) reported 20 minutes ago from Halesowen, England

  @virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Solihull, England

  @virginmedia Internet down yet again!!!!! Awful customer service yet again!!!

• 
  Lee Greenhouse (@Baggielee80) reported 22 minutes ago from Halesowen, England

  @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

• 
  Neil Simpson (@nippa77) reported 26 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Roger Leitch (@notdodgy) reported 27 minutes ago from Solihull, England

  @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

• 
  Andy (@a_Muss60) reported 29 minutes ago from Solihull, England

  @virginmedia 😱 a 100mb internet, TV and phone service that works.

• 
  byron parsons (@byronparsons05) reported 31 minutes ago from Solihull, England

  @virginmedia is there any issues with internet today? It’s been down for three hours now

• 
  Peter Brocklehurst (@pasty_pete) reported 36 minutes ago from Solihull, England

  Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time

• 
  Stuart McCullagh (@stumccullagh) reported 36 minutes ago from Solihull, England

  Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!

• 
  Mark Cottrill (@Markycot) reported 39 minutes ago from Solihull, England

  I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!

• 
  Doonie (@lorna_conway) reported 40 minutes ago from Redditch, England

  @virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!

• 
  Evan Davis (@EvanD) reported 49 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  victoria nicholson (@bicovico) reported 55 minutes ago from Solihull, England

  @virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?

• 
  Roger Leitch (@notdodgy) reported 57 minutes ago from Solihull, England

  @virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...

• 
  shanny C 🌹 (@_shannonC) reported 58 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ermito Fernandes (@ErmitoF) reported 8 minutes ago

  Frustrating internet outage all day from @virginmedia while neighbors stayed connected! 😡 ​Had to cancel crucial work meetings and risk client deadlines with zero proactive suppor from service provider. ​Anyone else experiencing selective blackout?

• 
  Emily Atkins (@bahallathegreat) reported 16 minutes ago

  @virginmedia It was taken up by a carpet fitter and never relayed it so angry at that and I never had anyone to look to see if everything was running ok

• 
  John (@keengrower) reported 16 minutes ago

  @CVB1866 @virginmedia Good luck with this, their customer service is pretty crap.

• 
  Ali Dalton (@alidalton) reported 22 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  Jayneadele (@Jayanic) reported 25 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 26 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  🌈april🐾 (@77razr) reported 27 minutes ago

  Im back online. Spent hours troubleshooting our new router which was only doing Ethernet and not wireless. I lug my pc downstairs to check the settings. OUR PRINTED PASSWORD IS MISSING TWO ******* CHARACTERS **** VIRGIN MEDIA **** YOU

• 
  Sammo (@redmollster) reported 27 minutes ago

  @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

• 
  Kate (@CallForCries) reported 28 minutes ago

  @virginmedia intermittent service for 24 hours.

• 
  Emily Atkins (@bahallathegreat) reported 28 minutes ago

  @virginmedia Don’t need the speed testing downstairs that’s fine just upstairs used to be normal but I do need someone tho come lay the cab,e back down