Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98 and B97 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Internet | 17 hours ago |
|
Redditch
|
TV | 8 days ago |
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Redditch
|
TV | 12 days ago |
|
Redditch
|
TV | 12 days ago |
|
Redditch
|
Internet | 17 days ago |
|
Solihull
|
Wi-fi | 24 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!
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Mark Cottrill (@Markycot) reported from Solihull, EnglandAnd now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia is there any issues with internet today? It’s been down for three hours now
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Matthew Weaver (@MattWeav7) reported from Halesowen, England@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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victoria nicholson (@bicovico) reported from Solihull, England@virginmedia shocking service again today
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke
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Mark Cottrill (@Markycot) reported from Solihull, EnglandI can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson
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sarah allen (@sair74) reported from Redditch, England@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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Everso (@alextom15) reported from Solihull, England@virginmedia is the internet down in B92 of Solihull
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Nickins (@ninsull) reported from Solihull, England@virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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RosieGee (@pixiero79) reported from Solihull, England@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paul mcvey (@ptmv69) reported@virginmedia All well and good 3 weeks to wait for a promised call back which still hasn’t happened Feel like I’m being treated abysmally Is this how you treat loyal customers In 2 minds to report u to @Ofcom Maybe I might get some joy then
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Clare (@clarabz4) reported@virginmedia I have just cancelled my direct debit until someone can help me. This issue has gone on for far too long. Terrible service, poor Internet connection, no shows from engineers. I refuse to waste more of my precious money.
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Phil Sproston (@Mrsprozzer01) reported@virginmedia Your 360 is actually driving me to consider switching provider. After a week of no help with the broken 360 box, I finally got a link today, to allow me to call an engineer or get a replacement. Except the link does a status check and then just goes blank!!!
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Ails▽ (@ailsatweets) reported@virginmedia hi I need some help. I think my mum's email has been hacked, she has not received incoming emails for 2 weeks and emails she sends show a different name. I have phoned you up but am getting no where
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Martin Ramsey (@MRamsey1974) reported@virginmedia Feb 5th is the date given - only another week and bit on top of the 3 weeks (on more so far!) That said I was told it would be fixed by 3pm 16th Jan and that never happened so not overly confident - especially from a company that lies lies lies all the time!!
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Kumaran Masilamani (@kumaran_rajesh) reported@virginmedia Thank you for the follow-up. Unfortunately, still, the issue exists. The wifi is flaky the whole day. Even upgraded my speed to 350mbps. Only wired connection is consistent. @virginmedia broadband service has become so poor these days, can't even talk to the support team :(
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hubert (@hubertbxo) reported@virginmedia is a honestly a joke of a company. Trying to get in touch with costumer services about leaving for TWO days now. TWO. No contact from their side what so ever. Definitely not what i would call a costumer service
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James Lester (@Jameslesternffc) reported@virginmedia Hi, Rubbish if I am honest, daughter cannot do zoom calls required for home schooling. We have had issues since christmas
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briggsy (@jrbriggs82) reported@virginmedia is hands down worst phone service I've ever had. 3 times yesterday hung up on. Twice today. Absolute shambles. Can i cancel via twitter. Can't be lied to by another clown on the phone today. Its Too much
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Lee (@LA_71_) reported@virginmedia No clear picture on my TiVo box since October. 2 complaints made, both resolved (replacement box to be delivered). Still no sign of a replacement. No one answers the phone, ever !Absolutely disgraceful service !! 4 months and still waiting 🤬