Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Halesowen, Bromsgrove, Stourbridge, Redditch, Solihull, and Henley in Arden.

City	Problem Type	Report Time
Halesowen	Internet	5 days ago
Bromsgrove	Internet	6 days ago
Stourbridge	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Andy (@a_Muss60) reported 4 minutes ago from Solihull, England

  @virginmedia 😱 a 100mb internet, TV and phone service that works.

• 
  Ade1701 (@Ade1701) reported 5 minutes ago from Dorridge, England

  @virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!

• 
  Roger Leitch (@notdodgy) reported 6 minutes ago from Solihull, England

  @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

• 
  Roger Leitch (@notdodgy) reported 14 minutes ago from Solihull, England

  @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Stuart McCullagh (@stumccullagh) reported 23 minutes ago from Solihull, England

  @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

• 
  Ade1701 (@Ade1701) reported 27 minutes ago from Dorridge, England

  @virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!

• 
  James Kerr (@james_h_kerr) reported 36 minutes ago from Studley, England

  @KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.

• 
  Stuart McCullagh (@stumccullagh) reported 36 minutes ago from Solihull, England

  @virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working

• 
  Stuart McCullagh (@stumccullagh) reported 36 minutes ago from Solihull, England

  @virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).

• 
  Paul McDonough (@FleeDoubleE) reported 37 minutes ago from Halesowen, England

  @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

• 
  Mark Cottrill (@Markycot) reported 41 minutes ago from Solihull, England

  I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!

• 
  Ade1701 (@Ade1701) reported 43 minutes ago from Dorridge, England

  @virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!

• 
  Charlotte (@charlottetomtom) reported 50 minutes ago from Solihull, England

  @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

• 
  Evan Davis (@EvanD) reported 50 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Stuart McCullagh (@stumccullagh) reported 51 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Everso (@alextom15) reported 56 minutes ago from Solihull, England

  @virginmedia is the internet down in B92 of Solihull

• 
  Ade1701 (@Ade1701) reported 60 minutes ago from Dorridge, England

  @virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John sutton (@Johnsut06358334) reported 2 minutes ago

  @gwfvrowell @virginmedia Awful firm.

• 
  Michael Anderson (@Michael45048695) reported 6 minutes ago

  @Simon_Whale @virginmedia Virgin are terrible to try and talk to about any problems, i got really lucky and ended up talking to a member of the board who corrected it for me despite another board member trying to reverse it.

• 
  Callum 🪷 (@__Callum28) reported 11 minutes ago

  I cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet 👍

• 
  left blank (@leftblank111) reported 11 minutes ago

  @Simon_Whale @virginmedia Worst company in the UK. Staff are all idiots. Criminal damage at my house…. Took months to resolve.

• 
  Thomas (@Bluebro1lfc) reported 14 minutes ago

  @kingoftheshed @virginmedia Fault on mine from 6 July and to be sorted on 22 July shocking service

• 
  Si (@Si_67) reported 14 minutes ago

  @virginmedia Whenever I use your service checker, I get the message: "Intermittent signal in your area..." etc I go through the charade of checking the equipment (knowing it's not that) to get the stock message: "Don’t worry, we’re looking into this issue..."etc. This is all the time now.

• 
  Mark Burke (@MSBurkey) reported 15 minutes ago

  @virginmedia do you offer refunds or compensation for drop outs in service? No internet again in Leyland. WFH plans out the window today!

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 17 minutes ago

  @virginmedia This isn't working is it. Asking if I'm available 'now' to answer security questions, when I respond yes you didn't get back to me for 3 hours. When, oddly I was no longer available. Very poor.

• 
  A.Brown (@_DundeePerfect_) reported 20 minutes ago

  @virginmedia Where did you read that I had an issue?

• 
  GeekyHairyBestia (@GeekyHairy) reported 20 minutes ago

  @Simon_Whale @virginmedia Your lucky you got dial up speeds bro. I’m lucky if I get 3-6mb on the GB package and that’s when I have a connection. But yeah customer service has got worse and worse. To point you can not contract or make a claim. Good luck dealing with them,m. Lost my job because of them 🤬