Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Bromsgrove, Halesowen, Redditch, Solihull, and Stourbridge.

City	Problem Type	Report Time
Bromsgrove	Internet	14 hours ago
Halesowen	TV	5 days ago
Redditch	Total Blackout	7 days ago
Solihull	TV	7 days ago
Stourbridge	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Neil Churchard (@Neil_Churchard) reported 2 minutes ago from Solihull, England

  Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 4 minutes ago from Wythall, England

  @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

• 
  Steve Deery (@SteveDeery) reported 4 minutes ago from Solihull, England

  @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

• 
  Mark Jones (@villans1982) reported 6 minutes ago from Halesowen, England

  @virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling

• 
  Stuart McCullagh (@stumccullagh) reported 7 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Paul McDonough (@FleeDoubleE) reported 7 minutes ago from Halesowen, England

  @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

• 
  Stuart McCullagh (@stumccullagh) reported 7 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Steve Deery (@SteveDeery) reported 17 minutes ago from Solihull, England

  @virginmedia Tech support which is just another auto bot? Done that already

• 
  Doonie (@lorna_conway) reported 20 minutes ago from Redditch, England

  @virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!

• 
  R Joberns (@rjoberns) reported 25 minutes ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  David Charlton (@David_Charlton1) reported 26 minutes ago from Stratford-upon-Avon, England

  @virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.

• 
  Rachael Barker (@rachmadmank) reported 27 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Roger Leitch (@notdodgy) reported 33 minutes ago from Solihull, England

  @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

• 
  Stuart McCullagh (@stumccullagh) reported 41 minutes ago from Solihull, England

  @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

• 
  Ade1701 (@Ade1701) reported 47 minutes ago from Dorridge, England

  @virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!

• 
  Will Cooling (@willcooling) reported 47 minutes ago from Solihull, England

  @virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke

• 
  Evan Davis (@EvanD) reported 51 minutes ago from Solihull, England

  @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

• 
  Alien-**** (@CosmicHustler) reported 51 minutes ago from Redditch, England

  @virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...

• 
  Ade1701 (@Ade1701) reported 52 minutes ago from Dorridge, England

  @virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!

• 
  Evan Davis (@EvanD) reported 55 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jason (@Jason29wctb) reported 6 minutes ago

  Thanks to the VM staff on here for all the attempted help , found me first text on this broadband fault and it was January 2021 , disconnection next month off to get working internet ,VM needs to stop concentrating on speed and fix lack of quality @virginmedia

• 
  Mark Oram (@markoram1) reported 6 minutes ago

  Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

• 
  Centre Right (@RayGoose237513) reported 9 minutes ago

  @Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around

• 
  Denny Wright (@DennyTWright) reported 11 minutes ago

  @seanhg72 @virginmedia I’d be fuming as I use my phone as an alarm and it’s nearby incase of family emergency.

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 11 minutes ago

  Is Virgin broadband down in WD3 area please @virginmedia

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @virginmedia @JagsArthurson Your full of **** its why your loosing thousands of customers right now

• 
  Shaun (@shauny67) reported 16 minutes ago

  @QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance

• 
  Darren Danks (@thedazdanks) reported 16 minutes ago

  @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

• 
  Jo (@WhitmoreJo) reported 17 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia

• 
  Max (@MFoster95) reported 28 minutes ago

  Change your supplier, insurance or utility, every time, go through QuidCo/ TopCashback You get whatever new customer prices and get the cashback. Got £45 back for my car insurance and £35 for a new credit card this year alone… £90 back on Virgin Media Broadband last year too