Virgin Media outages and service status in Redditch, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Redditch, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 10, 9:49 PM GMT+1.
- Internet (40%)
- TV (30%)
- Wi-fi (20%)
- Total Blackout (10%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Halesowen, Bromsgrove, Redditch, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull
|
Wi-fi | 5 hours ago |
|
Halesowen
|
Wi-fi | 1 day ago |
|
Solihull
|
Internet | 2 days ago |
|
Bromsgrove
|
Internet | 11 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Stuart Henley (@HenleyStatic) reported from Halesowen, England@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Neil Churchard (@Neil_Churchard) reported from Solihull, EnglandWow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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David H-T 🏳️🌈🇪🇺🇳🇴🏴 (@psicorps2000) reported from Solihull, EnglandAnybody in B37 with a @virginmedia box having problems with their boxes rebooting? Ours has done it twice without warning this evening.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
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shanny C 🌹 (@_shannonC) reported from Solihull, England@virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia is there any issues with internet today? It’s been down for three hours now
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Roger Leitch (@notdodgy) reported from Solihull, England@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now can’t get any live football or movies @virginmedia
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Hamps (@F1Dweeb) reported from Redditch, EnglandBroadband not working folks and your site keeps crashing on 4g @virginmedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
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David Charlton (@David_Charlton1) reported from Stratford-upon-Avon, England@virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
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Rachael Barker (@rachmadmank) reported from Solihull, England@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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Mark Cottrill (@Markycot) reported from Solihull, EnglandI can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!
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Mark Jones (@villans1982) reported from Halesowen, EnglandVirgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Power-Jordan (@Nickcarrick) reported@virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom
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Joe Duley American voiceover person (@Americanvoiceo1) reported@virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.
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VB (@Vincent2455) reportedReceived a text from @virginmedia asking me to return an unused device or they will charge me for something I did not request. Made the mistake of calling for address stickers for the return item. Big mistake!! No support! No idea. No stickers. How will this play out in court!!
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Dan Kitwood (@dkitwood) reported@virginmedia @virginmedia Shall I start posting screengrabs of the conversation I had with your customer service representative on here? Or are you going to reply?
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nigel (@redwallreality) reported@biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.
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Dogred (@PaulBen29353194) reported@biggle1908 Virgin media will be very helpful when you want to join but you’ll regret it when there’s a problem or you want to leave, their customer service is probably one of the worst in the industry imo.
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simon withers (@KalEl_WBS) reported@virginmedia You never reply to messages! Why bother asking to send us a DM. Also what’s the confusion you mentioned?
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Gabby Harrington-Poole (@Gabarillo) reported6th day of intermittent service with broadband and tv @virginmedia what’s going on?
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Trina S 💙 (@BrownEyedGirlGB) reported@virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.
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Charles Forsyth (@charles_forsyth) reported@biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)