Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 12/08/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomRedditch E-mail
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

  • jenkin99 jen (@jenkin99) reported from Birmingham, England

    @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

  • simonevans1973 🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported from Birmingham, England

    @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    The day ends with a Y 🤝 Virgin media not working again

  • Dereklad derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, England

    Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

  • CaseyRain Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, England

    Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

  • F1Dweeb Hamps (@F1Dweeb) reported from Redditch, England

    Broadband not working folks and your site keeps crashing on 4g @virginmedia

  • frugalista1 Frugalista (@frugalista1) reported from Dorridge, England

    @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

  • kolapoagunbiade TheBosz (@kolapoagunbiade) reported from Birmingham, England

    @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

  • robchippyman Rob Chipman (@robchippyman) reported from Birmingham, England

    @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

  • LynneMasters LynneMUFC#22#44 (@LynneMasters) reported from Birmingham, England

    @virginmedia why is the Sky Sports red button not working

  • CaseyRain Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, England

    Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cathemc Cat McNally-Hughes (@Cathemc) reported from Hounslow, England

    @virginmedia is there an outage in London TW8? WiFi worked fine last night abs now won’t connect. Have tried to reset ect. Thanks

  • LauraLaverty87 Laura Laverty (@LauraLaverty87) reported

    @virginmedia Trying to make changes to my account and after sitting on hold i have been hung up on for the 6th time. Can someone assist and deal with my complaint

  • JamesHowell22 James Howell (@JamesHowell22) reported

    I can’t help but think that if @virginmedia are going to be doing work that will take 24 hours they should tell people? Don’t worry though...you can still pay your Bill online...that bit works...

  • anthony11230 itgetseasierlessi... (@anthony11230) reported

    @virginmedia The issue is that my wifi has been removed from my new package, aswell as talk weekends and voicemail. All i asked for yesterday was for international calls to be added to my package. I cant speak to anyone since last night to revert to my old package & without wifi i cant work

  • rowfysly #SetPHnursesfree RNunes (@rowfysly) reported

    @virginmedia Hello. I just set up my Hub 3 yesterday and still cannot connect to the wifi until now. I tried calling the customer service but I get an automated voice saying the account cannot be activated until 0800H.I called 1000H. I hope you can enlighten me about this.

  • alexmpeace alex ✌️ (@alexmpeace) reported

    @virginmedia tried the chat service last night. Still no response more than the 4 working hours later suggested it would take. Now stuck on hold again, another hour already. Anybody there? 👊✊👊✊

  • vitazapo Vita Zaporozcenko (@vitazapo) reported

    @virginmedia What’s that going to do? I’ve messaged on the app and hours later still haven’t received a response. I can’t imagine your text service will be any better.

  • SteveAfterlight Steve Love (@SteveAfterlight) reported

    There we go... call the support phone lines at @virginmedia and no answer for 3 hours. Call sales and straight through!! #WhatPandemic #Priorities

  • davegoodie David Goodfellow (@davegoodie) reported

    @virginmedia You aren’t sorry because here I am days later & still your customer service manager hasn’t called me. I’ve text the number you provide twice & no reply. I answered 0/10 to all questions on your customer service survey & STILL nobody has got off their backside and done something

  • 66er_b1 B1-66ER (@66er_b1) reported

    @virginmedia I can't provide anymore detail than I have provided you. (more than enough) my full post code has nothing to do with it. Also I don't plan on wasting an hour of my Sunday morning on hold to explain an issue I have already explained.