Virgin Media Outage Report in Redditch, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Cradley Heath, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
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Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
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adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!
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Andrew Murphy
(@a_murphyyy) reported
from
Birmingham, England
virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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Marian Rist
(@chillaxed1) reported
from
Birmingham, England
@virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!
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Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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𓃮 AQO
(@abdulosman84) reported
from
Birmingham, England
@virginmedia fix up! You killing my vibe.
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Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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Keith Tracy
(@KeithT3103) reported
from
Birmingham, England
@greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......
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Body Mania Ltd
(@bodymanialtd) reported
from
Birmingham, England
@vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrew
(@brfcraver72) reported
@virginmedia Not happy would never have payed for something I did not watch
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JKay2021
(@Kay2021J) reported
@virginmedia The only help I need is for your U.K. customer service team to answer the phone and do their job - I’ve been promised a free wifi pod to be sent to me since 12th March - I’ve spoken with 6 people since-still nothing received except excuses of fobbing me off to a different country
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Ian
(@ididitathome) reported
@virginmedia I have just checked. No issues. The Net is back on at the min There have been drop outs for a month. You can not get through on the phone ? Why I ask myself. Well the answer is self explanatory You are tampering with the network We pay you for a service. Which we are not getting
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NicGare
(@nicgare) reported
@virginmedia Thanks. Wasn’t offered a form. Was given a ref number. Currently lost WiFi on the mobile I am using to type this! It really is not good enough. We have had issues for weeks. Even for VN this is a new low.
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David
(@DavidLFCid) reported
@virginmedia So basically your saying to make a complaint we have to go back to square one and deal with your poor customer service once more because your handlers haven’t done their job correctly? OFCOM are going to love this. Bear in mind we also keep a record of all contacts just like you
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Síle Allen
(@silemcveigh) reported
@virginmedia Our wifi has vanished! Recorded message saying your customer service department is closed?!! Suggestions?
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David
(@DavidLFCid) reported
@virginmedia Ok so you still haven’t addressed the issue at hand which is your complaint process has already failed us today. You don’t want to acknowledge that your are taking peoples money in promise for a service which you are not providing or even giving a manager a chance to answer
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Svhh
(@Svhh14) reported
@virginmedia Can a team member contact me via dm to get this sorted! It’s so frustrating paying for wifi service then having to use mobile data instead cause the WiFi is **** 😡
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irene jennings
(@JenningsIrene) reported
@virginmedia Oh my word. Why bother I already said have spoken to your team on numerous occasions and no one is doing anything hence me tweeting about your appalling customer service and your answer is to call them again! Great ! Will pick this up with Ofcom
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irene jennings
(@JenningsIrene) reported
@virginmedia I have rebooted of course. Engineer that was out also said problem but virgin are doing nothing to fix