Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Redditch, Henley in Arden, Stourbridge, Bromsgrove, and Halesowen.

City	Problem Type	Report Time
Solihull	TV	1 hour ago
Redditch	Internet	3 hours ago
Redditch	Internet	6 hours ago
Henley in Arden	Internet	10 hours ago
Solihull	Internet	3 days ago
Stourbridge	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Peter Brocklehurst (@pasty_pete) reported 3 minutes ago from Solihull, England

  Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time

• 
  Nickins (@ninsull) reported 5 minutes ago from Solihull, England

  @virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.

• 
  Andrew Tatton 🔰 #GlazersOut 🔰 (@adtatton) reported 6 minutes ago from Wythall, England

  @virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Andrew Jones (@andyjuk) reported 16 minutes ago from Solihull, England

  @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

• 
  Ade1701 (@Ade1701) reported 20 minutes ago from Dorridge, England

  @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Solihull, England

  @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

• 
  David Charlton (@David_Charlton1) reported 20 minutes ago from Stratford-upon-Avon, England

  @virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 30 minutes ago from Wythall, England

  @virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving

• 
  Stuart McCullagh (@stumccullagh) reported 35 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Will Cooling (@willcooling) reported 35 minutes ago from Solihull, England

  @virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke

• 
  Sundeep Nijran (@Nijran1973) reported 35 minutes ago from Solihull, England

  @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

• 
  Evan Davis (@EvanD) reported 36 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Ade1701 (@Ade1701) reported 40 minutes ago from Dorridge, England

  @virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!

• 
  Mark Cottrill (@Markycot) reported 42 minutes ago from Solihull, England

  @virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!

• 
  John Stanton (@Stanton_J) reported 44 minutes ago from Solihull, England

  @virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 44 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Mark Baldwin (@mark_xc) reported 54 minutes ago from Solihull, England

  @virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.

• 
  Mark Cottrill (@Markycot) reported 54 minutes ago from Solihull, England

  @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lola Viscera (@lola_viscera) reported 8 minutes ago

  @virginmedia this is STILL happening after months my phone number has been incorrectly linked to somebody else’s account and i’m continuing to receive repeated phone calls, payment warnings, suspension notices and account messages intended for another customer despite repeatedly reporting it how has this still not been resolved?

• 
  phillip stapley (@phillipstapley) reported 8 minutes ago

  @virginmedia response to my problem is terrible.. Please contact me!!

• 
  GR-Bear🏆x55 (@GR_BEAR1979) reported 10 minutes ago

  @virginmedia @PeteUK7 Horrible Company !! Will never go back to them. After their 18 month introductory offer, they turned into absolute ***** !! Even when I left the chased me for all sorts

• 
  Olivia Litter (@LitterOlivia) reported 10 minutes ago

  @PeteUK7 @virginmedia Virgin are awful. They owe me £170 and of course it’s no where to be seen. They once chased me as a student and single mother at 21 for £2 and threatened legal action until I paid. They are uncontactable as well and quite deliberately so. I’ve left them and won’t be back. Shamefu

• 
  GR-Bear🏆x55 (@GR_BEAR1979) reported 11 minutes ago

  @virginmedia @JamieGBarry Absolute pish !!! I had an introductory offer of £94 for 18 months !! Then it jumped to £205 😵😵. Exact same package. Looked at recontract - offered less services, slower broadband etc for £170. Don’t believe the recontract nonsense, it’s still expensive and a lesser service

• 
  taree-ru (@taree_ru) reported 14 minutes ago

  @PeteUK7 @virginmedia @VisionExpress keep sending my now 4 years deceased mother reminders for her eye test. This is despite meinforming them by calling them, attending a store in person and returning to sender the mail. Horrible reminders which are so unnecessary. Well done for calling virgin out.

• 
  Tania Harding (@taniah009) reported 15 minutes ago

  @PeteUK7 @virginmedia Sorry you’ve experienced this. I had the same with @virginmedia when my dad passed and on calling, the agent was so rude to me it made everything so much harder. Witnessed and we still cannot believe the conversation. Kindness costs nothing.

• 
  Andy Vanstan (@andyvanstan) reported 16 minutes ago

  @virginmedia what’s going on on with my internet please? Been down all morning. Managed to get through to a human at 07:45 was told outage in my area but it was being worked on & would be back in about an hour. It’s still down & can’t get through to anyone for an update

• 
  Kitty (not a cat) (@shamingjezebel) reported 17 minutes ago

  @PeteUK7 @virginmedia We told British Gas 4 times my grandad died, I couldn't deal with them in the end as I was broken, and had to get my mother to deal with it. The whole bereavement services need looking at.

• 
  Stewie (@Dudley1976) reported 20 minutes ago

  @PeteUK7 @virginmedia @skytv are just as bad. My mum was recently trying to cancel the contract in the name of my recently passed father. It was when they asked to speak to the bill payer that the formal complaint was made…