Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B97.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 02/20/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Redditch, Solihull, Cradley Heath and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia up to their scams again and when you get through all the button pressing on the phone and are past from one to another then when you start asking questions they hang up .

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.

  • acroline Caroline Durbin (@acroline) reported from Birmingham, England

    @virginmedia utterly appalling customer service once again. 15 minutes on hold to cancel a contract miss-sold to me.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @_gl_lxuise @SkyUK @virginmedia Same problem here. They keep saying they have fixed the issue when they clearly haven’t. They are good at putting prices up but not at fixing issues. I’m going back to Sky.

  • acroline Caroline Durbin (@acroline) reported from Birmingham, England

    @virginmedia Nonsense. If you valued me as a customer I would not have gone through 3 months of unanswered calls and when I did speak to staff- accusations of lying. Check your records before cut and pasting bland replies.

  • scgough §↯mØn (@scgough) reported from Birmingham, England

    Anyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Tried the text service. No response. So in the unlikely event of an engineer visit later, at least I tried.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @MrPaulTreadwell @virginmedia @Ofcom I’ve just spoken to a very rude lady in retentions. Have been lied to, apparently I was on the internet all day yesterday, I was in the office.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @MrCMorley @virginmedia If it’s anything like the ongoing outage in Four Oaks they won’t bother to contact you. I checked they had my correct details and I’ve had no updates. I’ve now cancelled my contract.

  • licklemouse Stuart Cockerill (@licklemouse) reported from Birmingham, England

    @virginmedia tremendous service had problems with my tv service for 3 weeks now which you still haven’t sorted and now you put my bill up and to try and sort it all out I’ve now been on hold for an hour shocking

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it

  • foraneasylife Richard Baily (@foraneasylife) reported from Solihull, England

    Waiting over 22 minutes thus far for @virginmedia to answer phone, as I have no broadband service. Service suddenly went when watching catch up tv. 🙄

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia broadband down again. Obviously a network fault, but system has booked an engineer visit. Given that my contract is up for renewal and the cost has nearly doubled, I think I am in the market for a new provider.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Did you notice the "again". On average it's down 2 days a month.

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    @virginmedia problems with my phone line in B9 Birmingham.

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @stephanemassey @VirginMediaCorp You should leave Virgin Media, I can pretty much guarantee the service won’t improve and you’ll be left with no internet on a regular basis.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your website now shows: Network issues might be affecting TV and broadband services at the moment. Our engineer is working to fix the problem. Broadband is working again...

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.

  • Kal_Ajimal Kal Ajimal (@Kal_Ajimal) reported from Solihull, England

    How hard is it to report a problem to my landline telephone @virginmedia totally ridiculous been on hold 30 minutes

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @virginmedia I have been a customer since July/August last year. Why have you changed my contract without my say so?

  • kellyrose Kelly Rose (@kellyrose) reported

    @virginmedia Local issues causing it to go down and patchy reception throughout my home. The main issue is the price tho. £60 a month for what I’m getting is ridiculous.

  • Johnmangan17 John mangan (@Johnmangan17) reported

    @virginmedia I've done all these alelready and the signal still non existent

  • SarkySue76 Sue (@SarkySue76) reported

    Hi @virginmedia Been having ongoing issues for a few months with the red button not working for Sky Sports. Is there a fix for this, given your prices are going up again soon?

  • SarkySue76 Sue (@SarkySue76) reported

    @virginmedia Literally doesn't work. Press red button to access red button games, get a Please Wait screen then goes back to main channel game and text across bottom saying Press Back to return to channel. No list of the additional red button games to choose/watch.

  • laynimari laynimari (@laynimari) reported

    @virginmedia I tried to login with password but it wasn’t successful it appears to work via a browser. Why the difference?

  • parkhomeexpert Park Homes Of Distinction (@parkhomeexpert) reported

    @virginmedia our whole estate has connection issues broadband and tv. PO107FJ

  • tom_telford Tom Telford (@tom_telford) reported

    @virginmedia I can’t see anything on that page. I think the issue has been the hub rather than the broadband. I’ll be in touch if it breaks again. Obviously a help line that can’t be contacted hasn’t really helped. Maybe put more people on it or set up a callback system…

  • FFJonno Jonno (@FFJonno) reported

    @virginmedia what is going on with your fibre internet in Manchester? Haven’t been able to stream all week! No support on site!

  • kakakakatie1983 Katie Hughes (@kakakakatie1983) reported

    @virginmedia Plus we have rang your customer service team at least 20 times. No one seems to be able to assist & understand the situation. Constantly cut off and told call back another time. Keep being told different information & refused access to speak to a manager. Completely incompetent!