Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98 and B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Halesowen and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Nick ☭
(@GoatApocalypse) reported
from
Birmingham, England
@virginmedia And the website seems to be down...
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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Aaron Maddocks
(@BcfcMaddocks) reported
from
Birmingham, England
@virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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Adam McDermott
(@admcdermott) reported
from
Dorridge, England
@virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.
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Kayleigh
(@kayweee) reported
from
Birmingham, England
Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia (2/2) But still I’d like to somehow register a formal complaint against whoever deemed it unnecessary to let me know of the original cancellation
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Chris Roberts
(@djchrisr) reported
from
Worcestershire, England
@virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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graham littler
(@adelwire) reported
@virginmedia 1.40 got transferred to customer care. Afza sounded apologetic, made notes on account to ensure no further complaints or issues. I will to transfer you to our sales team... Guess what after 31mins waiting, it rang and CUT ME Off. So if I ring again do I have go through cr then cc
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Elleinad
(@_Sweenster_) reported
@virginmedia any issues you are aware of in the RG1 area? Connectivity has been problematic for over a week and a nightmare when a big chunk of my day job is virtual meetings.
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Lynne Bultitude
(@LynneBultitude) reported
@virginmedia what is going on with this service?Had an engineer out yesterday to fix phone line, today phone completely dead again. Can’t log in to my account, won’t recognise my password even though it is correct! Unable to complete service status, taking too long they say HELP
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Bekah
(@RebekahNicol) reported
@virginmedia is the wOrst wifi in the world kids
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Nikki Bjurenvall
(@nikblondon) reported
@virginmedia broadband had been down in Barnes/Mortlake area for 3 hours now and keeps saying no issue. Can’t get through in the helpline can someone sort for us.
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Barbara Urbanowicz 🇵🇱🇬🇧🇪🇺
(@urbanbarb) reported
@virginmedia supposedly had WiFi upgrade. No difference, still awful. Told also we couldn’t have TiVo 6 box by post because needs engineer visit. Just spoken to 2 doors away neighbour who got Wifi and TiVo 6 boxes by post. Have been Virgin customers for many yrs, awful service...
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Adam Nieman 💙
(@adamnieman) reported
from
Bristol, England
@jonWturney @virginmedia If only they DID invest in their network. They bought Telewest in a fire-sale many years ago and have spent barely a penny on it. My guess is that they are able to ‘upgrade’ your speed because all of your neighbours have switched to BT, who actually have invested.
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Steven Evans
(@SteveEvs31) reported
@virginmedia Yes I’ve done it all and still not working. Can I report without having to phone someone?
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Syn🫐🍯
(@sukijinsui) reported
IM JUST TRYING TO WATCH DESPERATE HOUSEWIVES @virginmedia WHY ARE YOU SO ****
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Adam Birch
(@AdamskiSavage) reported
@virginmedia my broadband has been out for an hour and a half now and I need it to do my job! Website is useless and keeps telling me nothing is wrong but there clearly is. It's also telling me that my landline isn't working but it is! Please help.