Virgin Media outages and service status in Redditch, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Aug 16, 1:00 AM GMT+1.
- TV (44%)
- Internet (22%)
- Wi-fi (22%)
- Total Blackout (11%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, Bromsgrove, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
TV | 2 days ago |
|
Solihull
|
Wi-fi | 7 days ago |
|
Halesowen
|
Wi-fi | 8 days ago |
|
Solihull
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08
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Everso (@alextom15) reported from Solihull, England@virginmedia is the internet down in B92 of Solihull
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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Tracey Simkins (@simkins_tracey) reported from Halesowen, England@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!
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Jeff Roach (@roachie1969) reported from Solihull, England@virginmedia what are the customer service hours at the moment?
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Roger Leitch (@notdodgy) reported from Solihull, England@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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RosieGee (@pixiero79) reported from Solihull, England@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Rachael Barker (@rachmadmank) reported from Solihull, England@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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shanny C 🌹 (@_shannonC) reported from Solihull, England@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.
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rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England@virginmedia do you have a number or email so I cancel mobile insurance?
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia is there any issues with internet today? It’s been down for three hours now
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia I am mate awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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craig (@craigy1977) reported@virginmedia hi , this new 360 software and remote are absolutely **** !!! Should never of got pushed into it by your company!!! The remote is rubbish and cheaply made for a £100 a month package im paying for!!!! Crap so get it fixed
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LeedsLadSam (@LeedsLadSam1) reportedIf anyone’s @virginmedia red button plus channels aren’t working for the football the best thing to do is login to the sky sports app/website. Click login with virgin media. Once logged in you can watch the games. 👌🏼 #virginmedia #skysports
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Dave NerdyGeek (@DT_NerdyGeek) reportedIt'd be good if @virginmedia treated a customer, who's been with them for over 15 years, like a customer who has been with them for over 15 years. I have had the same hub since 2016! I should not have to sign up to a £120 a month plan just to get an upgrade on 10 year old tech.
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nicolajane (@NJB2874) reported@kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.
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Ade Luxton (@adelux68) reported@virginmedia @Smallworth_xx So how much are we getting off next Months bill as you charge us for a service you are not providing
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David Weir (@dweir3132) reported@jamezymaryan @RobNoonan007 @virginmedia Same here - premium money for piss poor service.
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James 🦢 (@AbsolutelyDyer) reportedAny chance of you doing something about the sky sports red button not working or nah? @virginmedia
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Tony P* (@Alfie_KC) reportedDone with @virginmedia now. Abysmal customer service,
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Mike Dixon (@PnoTuna) reported@Crafty_General @debsb155 @virginmedia My dad has that issue too
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Catherine Jeffery (@cathypops2010) reported@floydy1983 @virginmedia It didn’t work last week either for the cup game. They’ve had a week to fix this issue