Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Bromsgrove, Halesowen, Redditch, and Stourbridge.

City	Problem Type	Report Time
Solihull	Internet	3 hours ago
Bromsgrove	Internet	10 days ago
Halesowen	TV	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Mark Jones (@villans1982) reported 2 minutes ago from Halesowen, England

  Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  @virginmedia Internet down yet again!!!!! Awful customer service yet again!!!

• 
  Steve Deery (@SteveDeery) reported 4 minutes ago from Solihull, England

  @virginmedia Tech support which is just another auto bot? Done that already

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Neil Churchard (@Neil_Churchard) reported 11 minutes ago from Solihull, England

  Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 12 minutes ago from Redditch, England

  @virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.

• 
  victoria nicholson (@bicovico) reported 20 minutes ago from Solihull, England

  @virginmedia shocking service again today

• 
  Sunhita Ing (@isunhita) reported 20 minutes ago from Stratford-upon-Avon, England

  @virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  rayofsunshine 💙 (@lestatsmum) reported 23 minutes ago from Halesowen, England

  @virginmedia do you have a number or email so I cancel mobile insurance?

• 
  Mark Cottrill (@Markycot) reported 35 minutes ago from Solihull, England

  @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

• 
  Mark Baldwin (@mark_xc) reported 36 minutes ago from Solihull, England

  @virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson

• 
  Lee Greenhouse (@Baggielee80) reported 37 minutes ago from Halesowen, England

  @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

• 
  Ade1701 (@Ade1701) reported 44 minutes ago from Dorridge, England

  @virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!

• 
  Roger Leitch (@notdodgy) reported 49 minutes ago from Solihull, England

  @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

• 
  Stuart McCullagh (@stumccullagh) reported 51 minutes ago from Solihull, England

  @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

• 
  Mark Cottrill (@Markycot) reported 55 minutes ago from Solihull, England

  @virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!

• 
  Stuart McCullagh (@stumccullagh) reported 57 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  John Stanton (@Stanton_J) reported 59 minutes ago from Solihull, England

  @virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teds (@Tedtalks13) reported 10 minutes ago

  @SecGenNATO in these @s that aren’t to be declared in another function. 1. What date did that energy firm sign a declaration that has specific requirements to be a NATO partner 2. What date did the cpr 7 become crown stamped sealed. 3. What dates did the directors change in uk versus eu main AGM board I have a list of merger acquisitions across uk in the pensions, insurances (including my business insurance tapped up of falcon yet the banking direct into HCC international that remained in place all through partial legal drafting while the initial public sector money was positioned for the demo of my software prototype The banks tsb no reason in their divorce with Lloyd’s; Lloyd’s business 2017 not notifying closure of account; of three partnership managers inside the bank of three different companies; my start up handed defined beyond the “risk assessment of the innovation. Partnering to further develop on the point of rejecting 100k of additional public sector money” (I rejected with ******* good reason) 2017/2018 there was a positioning error and error transfer of Lower court into not civil was positioned for intellectual court. 2018 had discussion re moving the asset of the house I rented (that had first entry in March 2015 while I was in cork for three days and my tsb banking removed off my desk in how I visually place materials in what is suppose to of been a secure save private letting). My dog was safe that short period as it was with a female and her dog. IN THAT period I was in business courts Northampton on written using Supreme Court high seat colour and symbols on documents; more than 13 case numbers (while others thought I was in some kind of gym bet! Get a life idiots) In that period I had also processed beyond the origin start of the system restructure; before I changed from virgin media WiFi domestic to ee business broadband; The click on inotes of the demo was clicked on the iPhone 6 that became a dispute in the old bullring of apple upstairs and VM downstairs where I asked for them to collect the phone after apple technical stated the cloud photos had been breached; (deleting the beginning of my work and my personal pictures of my not a pet.) apple Provided myself a new phone based on that. I then purchased an iPhone OFF AMAZON; where the ip of that and serial is on the box. these boxes and phones have gone missing however the iCloud records all that;; including the signalling through VM platforms (that lease from Bt ) ee platforms ( that became owned byBT and not a matter of bribery to use “all claims) and then the BT business that I kept running post eviction for the reason of security before they developed after many emails And calls from me (sound headset ) the vulnerable protection function they have developed. In these is another service level agreements that’s appearing in text words in NhS and charity banners. I recieved an email recent from NatWest claiming on the 1st of October 2026 to the October of 2025 that they can close an account if they choose fo no reason; Within these dates is Covid two credit ref agencies and three brokerage platforms Pre being procured into the comp house and dwp integration of proof and verifications. In all this period there is no social life, yet a lot of documents wrote and attachments in emails. I am aware that in uk some platforms that claim to contact manage can clone a companies email or persons and respond while the origin never receives the origin; I am being beyond mentally abused over the efficiency in the reason of enhanced . I have a legal right to be recompensed to live in a hotel be near my doctors and do small amounts that become and can become global work tasks What’s the issue; as the local aspect caused damages for everyone a small handle of people

• 
  Lisa (@LisaRacheal) reported 11 minutes ago

  Worst company ever @virginmedia They say the same thing over and over again instead of just sending an engineer to actually fix it. I don’t work for you, you take my money so provide the service

• 
  aly • ᶠᶸᶜᵏᵧₒᵤ! (@m3owm3owmeow) reported 12 minutes ago

  GIVE ME BACK MY INTERNET MAY ALLAH STRIKE YOU DOWN WITH LIGHTNING VIRGIN MEDIA

• 
  Jon H (@JonHar1985) reported 19 minutes ago

  @virginmedia why the hell has my Internet been intermittent for over a week and after today was supposed to be the “fix” date, it’s now updated to say next week? Literally can’t work due it dropping out. Imagine there’s no compensation for you turning to **** though, hey?

• 
  FoundNemo (@NemoH666266) reported 21 minutes ago

  @virginmedia @D4N7O Well, it is down @virginmedia. Isn't just a massive coincidence now is it? Lol

• 
  biomulv (@biomulv) reported 21 minutes ago

  @asanchadev @virginmedia Company provided £25 router is ****. Shocker ..... Get a decent mesh.

• 
  Ravi Pal (@ravipal1214) reported 22 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  walter dickson (@happy_cruiser) reported 29 minutes ago

  @Apple apples latest update blocks my virgin media account The sign in just keeps spinning round It’s not virgin media as I can access my account on my Ap top the Apple email app has not accepted the account pass word since the introduction of iOS 26 it keeps asking for it

• 
  Ky Smith (@KySmith12345) reported 31 minutes ago

  @virginmedia can someone dm me regarding this pathetic piece of **** internet 😡

• 
  Dansun (@elbondivad) reported 32 minutes ago

  @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink