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Virgin Media

Virgin Media outages and service status in Redditch, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Apr 4, 11:00 PM GMT+1.
  • 60% TV (60%)
  • 40% Internet (40%)

The latest reports from users having issues in Redditch come from postal codes B98 and B97 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.

CityProblem TypeReport Time
Redditch Internet 7 days ago

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • SharonNaokes
    sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England

    @virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Internet down yet again!!!!! Awful customer service yet again!!!

  • psicorps2000
    David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    Anybody in B37 with a @virginmedia box having problems with their boxes rebooting? Ours has done it twice without warning this evening.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

  • isunhita
    Sunhita Ing (@isunhita) reported from Stratford-upon-Avon, England

    @virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!

  • SteveDeery
    Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

  • byronparsons05
    byron parsons (@byronparsons05) reported from Solihull, England

    @virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke

  • SharonNaokes
    sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England

    @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

  • bicovico
    victoria nicholson (@bicovico) reported from Solihull, England

    @virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?

  • a_Muss60
    Andy (@a_Muss60) reported from Solihull, England

    @virginmedia 😱 a 100mb internet, TV and phone service that works.

  • dean_kavanagh
    Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • lorna_conway
    Doonie (@lorna_conway) reported from Redditch, England

    @virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!

  • lestatsmum
    rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England

    @virginmedia do you have a number or email so I cancel mobile insurance?

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

  • pasty_pete
    Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BurnheadMax
    GlenEagle. Better society now for disabled. (@BurnheadMax) reported

    @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

  • olddiesel
    EUGENE #igiveafHck (@olddiesel) reported

    Point 2) The big issue is that protesters want Govt to help them on fuel costs. Because they say they can't afford to keep paying this fuel cost going forward...... Edel a coach operator was on a Virgin Media news clip. She was saying she can't pass the cost on to customers

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

  • DebisGarcia
    Thomas White (@DebisGarcia) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • JJRussell95
    Joshy R 🌒 (@JJRussell95) reported

    @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

  • NEWARKLAD
    🏴󠁧󠁢󠁥󠁮󠁧󠁿NEWARK LAD 18+ 🔞🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NEWARKLAD) reported

    @virginmedia 256mb but I read you was upgrading everyone to the hub 5?I've had nothing but trouble with the hub 4

  • Simon909
    Simon Brennan (@Simon909) reported

    @virginmedia just to let you know the broadband is down again in Fareham, which is twice in a week. Please sort it out as it’s very frustrating

  • SineadK86316028
    Sinead Kelly (@SineadK86316028) reported

    @VirginMediaIE isn’t there anyone to help vulnerable customers in Virgin Media? We’ve had a nightmare today with the installation of a new modem which naturally isn’t working or connected to the internet - we paid for a technician to install it for my elderly infirm mother

  • Daniel_DOA4
    Daniel_DOA4 (PSN) & Daniel DOA4 (XBOX) (@Daniel_DOA4) reported

    @virginmedia even though I haven’t been happy with my service it has been good most of the time, mind other companies I’ve been with are more consistent. However, I didn’t even realise at the time but upgraded my broadband package with you and am now going to pay less+4 Netflix 2

  • CunnoRed
    Cunno (@CunnoRed) reported

    @VirginMediaNews Virgin media , RTE all bought an paid for. ANY PERSON who is against this protest is a FF FG Supporter they voted them in and have no problem with the soaring costs of everything. Anyone saying just get on with it obviosuly has a cushy life bought houses for **** all way back