Virgin Media Outage Report in Redditch, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Birmingham, Solihull and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch |
||
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Solihull |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
-
Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
-
Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
-
Sunhita Ing
(@isunhita) reported
from
Stratford-upon-Avon, England
@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!
-
Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
-
Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
-
Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
-
Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
-
Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
-
Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
-
AM.
(@whatsyourtwitta) reported
from
Birmingham, England
Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs
-
AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
-
Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
-
Alien-****
(@CosmicHustler) reported
from
Redditch, England
@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
-
Steve Walters
(@SteveWa13630733) reported
from
Birmingham, England
@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?
-
JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
CO’S
(@cjosulli) reported
Hi @virginmedia, my Wi-Fi is still down in SE11. Not only can I not properly work but I can also not play WarZone with my crew. I am holding you personally responsible for the dub I am currently not getting Mr Branson. For shame
-
Matt Jones
(@matthewwjones) reported
@virginmedia Not on your service status website, but people all over SW London are reporting problems with upload speeds - it's affecting all my neighbours (postcodes SW13, SW14...) Please investigate ASAP, and let your customers know what's going on - it's very disruptive!
-
Chris
(@Chris74691769) reported
@virginmedia I’ve already checked and no. The issue is the old router, it’s 5 years old I need a new one. But unable to speak to someone
-
Customer Service
(@vmbusinesshelp) reported
@JonathanSaipe @vmbusiness Hi Jonathan, we are sorry to hear this is happening, can you please call and speak with our faults team on 0800 052 0800 and then Option 3, here thay can investigate the cause of this problem for you. Regards *AP
-
Chelsey
(@DigitalDoodler) reported
More diabolical service @virginmedia. Was told our bill would go up to £125 but been charged £129.50 (increase of £59 a MONTH) Ended our contract, and since have had 2 calls trying to make me stay and the last call the bill went down to £60. Serves me right for being so loyal :D
-
Suzy says #WearAMask 😷 ☕️🎧🤘🏻
(@thesuzym) reported
Avoid @virginmedia at all costs!! Absolute disgrace!! Trying to make customers lives more difficult during a #pandemic instead of giving more options and help! Shame on you!!!!!
-
Cuckoo
(@CuckooInternet) reported
@orson_stadler I'm sure there is a referral code floating about should Virgin Media let you down 👀
-
Sue Wilkinson
(@its_not_susan) reported
@virginmedia Yes, i tried using the text service but the automated responses around wait times are driving me insane!
-
Euan
(@Kleggnutt) reported
@virginmedia trying to call Virgin Media, why does every customer service rep hang up the call on answer before any conversation? Someone was supposed to have called already ... please help.
-
Jamie McHale
(@jamiemchale) reported
@virginmedia Yes, and I am also a current customer. I moved in with my partner last year and cancelled my old account. The account was in good standing, and it closed to zero. I opened a new account at my new address, and am currently paying the bills.