Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Stourbridge, Solihull, and Halesowen.

City	Problem Type	Report Time
Redditch	Internet	17 hours ago
Redditch	Internet	2 days ago
Redditch	TV	4 days ago
Redditch	TV	4 days ago
Stourbridge	TV	4 days ago
Solihull	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 5 minutes ago from Wythall, England

  @virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving

• 
  Mark Cottrill (@Markycot) reported 8 minutes ago from Solihull, England

  @virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!

• 
  Ade1701 (@Ade1701) reported 12 minutes ago from Dorridge, England

  @virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08

• 
  Hamps (@F1Dweeb) reported 13 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Mark Cottrill (@Markycot) reported 14 minutes ago from Solihull, England

  @virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog

• 
  Roger Leitch (@notdodgy) reported 14 minutes ago from Solihull, England

  @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

• 
  Evan Davis (@EvanD) reported 16 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Stuart McCullagh (@stumccullagh) reported 18 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Mark Cottrill (@Markycot) reported 21 minutes ago from Solihull, England

  I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!

• 
  RosieGee (@pixiero79) reported 22 minutes ago from Solihull, England

  @virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...

• 
  Frugalista (@frugalista1) reported 25 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  shanny C 🌹 (@_shannonC) reported 26 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Charlotte (@charlottetomtom) reported 30 minutes ago from Solihull, England

  @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

• 
  David Charlton (@David_Charlton1) reported 32 minutes ago from Stratford-upon-Avon, England

  @virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.

• 
  Stuart McCullagh (@stumccullagh) reported 35 minutes ago from Solihull, England

  @virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).

• 
  Mark Cottrill (@Markycot) reported 39 minutes ago from Solihull, England

  @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Solihull, England

  @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

• 
  Mark Baldwin (@mark_xc) reported 40 minutes ago from Solihull, England

  @virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson

• 
  James (@JMEden_97) reported 41 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Stuart McCullagh (@stumccullagh) reported 48 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jammo-James (@PeterJa94013865) reported 2 minutes ago

  Has @virginmedia gone down yet again, or is it just me?.

• 
  Ashley (@ScottishAshley) reported 3 minutes ago

  @virginmedia Any idea when issue will be fully resolved as still experiencing Pixelation. Thanks

• 
  Teddy (@txddyrilxy) reported 5 minutes ago

  @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 7 minutes ago

  @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards

• 
  Grze ski (@GrzeLow) reported 15 minutes ago

  @virginmedia @DrewSheridan1 Are you lot out of your minds? Another outage/shutdown on N11 1BA? WILL THERE EVER BE A MONTH WHERE THE SERVICE RUNS SMOOTHLY??? You’re the worst internet provider I’ve ever had, and I’ve had plenty!

• 
  hr (@supermanoutfgas) reported 18 minutes ago

  Why is virgin media customer service including complaints so appalling I have no service and they have lost my install kit and and no doing anything to resolve this, who can I contact ro resolve this ASAP.

• 
  Jamie Reynolds (@JamieReynolds92) reported 20 minutes ago

  @virginmedia When building a package theres no option for recording boxes? Surely if your becoming a stream service the price should reflect that?

• 
  Sue Metcalf. 🌈 (@suemetty) reported 21 minutes ago

  @virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP

• 
  Luke Flatley (@Badmeetsart197) reported 22 minutes ago

  @AaronHudsonUK @virginmedia My box is flashing blue and its down

• 
  Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported 28 minutes ago

  Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?