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Virgin Media

Virgin Media outages and service status in Redditch, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Apr 15, 9:27 AM GMT+1.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Redditch come from postal codes B98 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Halesowen, and Redditch.

CityProblem TypeReport Time
Solihull Internet 6 days ago
Halesowen Internet 10 days ago
Redditch Internet 17 days ago

Nearby cities with recent reports

Solihull

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

  • byronparsons05
    byron parsons (@byronparsons05) reported from Solihull, England

    @virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke

  • villans1982
    Mark Jones (@villans1982) reported from Halesowen, England

    @virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling

  • F1Dweeb
    Hamps (@F1Dweeb) reported from Redditch, England

    Broadband not working folks and your site keeps crashing on 4g @virginmedia

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

  • Nijran1973
    Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • JMEden_97
    James (@JMEden_97) reported from Solihull, England

    I hate VirginMedia me getting stupid little lag spikes

  • SteveDeery
    Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Internet down in B90 4? No service for last 30mins

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • benritmeyer
    Ben Ritmeyer (@benritmeyer) reported from Solihull, England

    @virginmedia broadband down in B92

  • lorna_conway
    Doonie (@lorna_conway) reported from Redditch, England

    @virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.

  • frugalista1
    Frugalista (@frugalista1) reported from Dorridge, England

    @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

  • SharonNaokes
    sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England

    @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EssVeeJay
    SVJ 🦦 (@EssVeeJay) reported

    @virginmedia It was finally fixed at 4pm today after 6 days . I will be seeking appropriate compensation for lack of service, out of locked expenses incurred and my time being wasted having to chase your engineers and customer services

  • TheJamieFriery
    Jamie Friery (@TheJamieFriery) reported

    @virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK

  • andymousemat
    MouseMat (@andymousemat) reported

    @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

  • Tesz
    Therese (@Tesz) reported

    @virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service

  • wos_occuring
    Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@wos_occuring) reported

    @virginmedia @mobily_uk Why can’t you just offer the best service at the best price. This miserable dance goes on all over the UK.

  • Merse2506
    John Mercer (@Merse2506) reported

    @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

  • Dominiho7
    Dominic Hanley (@Dominiho7) reported

    @virginmedia what's going on with your internet today? Just don't fancy giving the service your customers pay for?

  • kingoftheshed
    Paul Parkin (@kingoftheshed) reported

    @virginmedia What? On and off for the past 8 days? It just went down again 5 minutes ago. Fix it and compensate me let me leave.

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

  • pri_janes
    P4J (@pri_janes) reported

    @virginmedia is there an issue in the TS15 area? How is one to doom scroll on TikTok efficiently with no internets?