Virgin Media outages and service status in Redditch, England
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- Virgin Media generated 1 outage signal in the last 24 hours around Redditch, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 10, 9:49 PM GMT+1.
- Internet (40%)
- TV (30%)
- Wi-fi (20%)
- Total Blackout (10%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Halesowen, Bromsgrove, Redditch, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 12 hours ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Internet | 12 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now
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Mark Jones (@villans1982) reported from Halesowen, EnglandVirgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Everso (@alextom15) reported from Solihull, England@virginmedia is the internet down in B92 of Solihull
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Robin 🤘🏻 (@RobinB1971) reported from Solihull, England@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
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Mark Cottrill (@Markycot) reported from Solihull, EnglandI can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?
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victoria nicholson (@bicovico) reported from Solihull, England@virginmedia shocking service again today
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!
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Ben Gorman (@bjwgorman) reported from Solihull, England@virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.
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Neil Simpson (@nippa77) reported from Headless Cross, England@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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Neil Churchard (@Neil_Churchard) reported from Solihull, EnglandWow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chef Paul (@ChefPaul41) reportedReckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.
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Neil is an adult human male homosexual (@nlpedwards) reportedHi @virginmedia… are there any issues with broadband in TW2… box keeps resetting
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paul d (@pauldewolfe) reported@virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?
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oodaluke 🇺🇦🇪🇺 (@oodaluke) reported@Ochai_Muse Virgin media issue
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Ashley Smith (@AshleySmithUK) reported@virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.
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Andy (@GetItQuietly) reported@TempletonPeckJr @thetimes Oh, I remember that. Took up a free offer with the Times. The hoops I had to jump through to cancel it. Second only to Virgin Media.
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FoundNemo (@NemoH666266) reportedI'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work
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Tommy Fitz (@blugun) reported@virginmedia down again, 2nd time in two days🙄🙄🙄
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Shardon (@shardon1980) reported@virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.
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Mark (@tirpse) reported@virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!