Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 12/05/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • pdtathome paul taylor (@pdtathome) reported from Birmingham, England

    @virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @virginmedia The internet is completely down, tried numerous restarts from the mains

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • adtatton Andrew Tatton 🔰 #GlazersOut 🔰 (@adtatton) reported from Wythall, England

    @virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • ljb1875_ Lewis (@ljb1875_) reported from Birmingham, England

    Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Iiru IiMa (@Iiru) reported

    @SkyHelpTeam Hi. We have had some very bad customer service from Virgin Media and are considering changing to Sky. The issue is, we are moving abroad in autumn and don't need a 18-month contract. Do you offer shorter contracts? Thank you.

  • Malex181 Alex Stevenson (@Malex181) reported

    @virginmedia when are you going to fix my service? It's been down since lunchtime today!!! I have no tv or internet and my kids are going mad. And then you have the cheek to put my bill up, not good enough virgin.

  • agirlcalledba agirlcalledba (@agirlcalledba) reported

    .@virginmedia you win for the worst customer service ever. 2.5 hours on the phone and 5 departments to try and cancel our contract.... almost at the finish line and told no we still weren’t in the right place. We don’t want to renew our contract how on earth do we tell you that?

  • EmelCaliskan73 Emel Caliskan (@EmelCaliskan73) reported

    @virginmedia Yes, I have done all required checks and reset the hub numerous times and still experiencing issues around our home it’s frustrating to work and connect with online schooling. How else can you help?

  • IbanezXxx ibanez-XXX (@IbanezXxx) reported

    @SophieEB @virginmedia Eek - the worst company I’ve ever dealt with - bar none!!!! Would never ever use again for anything. 👐

  • donkeypunch1510 NE15 (@donkeypunch1510) reported

    @virginmedia customer support is absolutely awful. Only interested in taking your money!

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Not sure how I get turned down for an awesome @virginmedia mobile/iPad bundle offer due to not meeting the criteria when I got approved for A- buying a house B- Virgin Media big bundle for tv, broadband & phone ... And my credit score is only 20 points off the maximum score...

  • Gavinio1 Gavin Ellis (@Gavinio1) reported

    @virginmedia Please help me

  • Gavinio1 Gavin Ellis (@Gavinio1) reported

    @virginmedia Please help me

  • wineandcoast Janette (@wineandcoast) reported

    I see so many disgruntled Virginmedia customers lately @SophieEB and @LozzaFox and many others I wonder how they survive i suppose it’s the speed vs customer service that wins. I’m with #BT now & the service is great but my speed is less than VM on paper not that I’ve noticed!