Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B97.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 02/20/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Redditch, Solihull, Cradley Heath and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • JaneCampionHoye Jane Campion Hoye (@JaneCampionHoye) reported from Birmingham, England

    @virginmedia I have a technician coming on Tues to replace SuperHub but need specific technical support to restore Sent box on PC. Windows say object not found error Ox8004010F. VM techs used to help in past at level 2 or 3. Now it's impossible to get past level 1 tech support.

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

  • Bexybexxo Bex (@Bexybexxo) reported from Dorridge, England

    Seems to be issues with Virgin Media at my parents #mehhh

  • clareywilliams clare williams (@clareywilliams) reported from Redditch, England

    @virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!

  • JaneCampionHoye Jane Campion Hoye (@JaneCampionHoye) reported from Birmingham, England

    @virginmedia My computer guy HAS looked at your forum. We know what the problem is but it needs technical support your end to fix it. It would take the right person 2 mins but we cant get past your incredibly poor customer service to get any kind of tech support. So stressful & frustrating.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia No. It’s usually just one of the connected devices we lose at a time. Most often speakers but sometimes security cameras, sometimes hue bulbs. Never everything at once.

  • ann_wilson0121 Lisa Wilson (@ann_wilson0121) reported from Birmingham, England

    @virginmedia why sell us a package when you do not have the correct infrastructure in place! 30 minutes on hold today, I’m giving up. We didn’t have these issues with Sky.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia There is no weak signal. I’ve checked all around the house repeatedly. There are no faults in the area. I have checked repeatedly. Customer services have been unhelpful on multiple calls. Had to fight to get an upgraded hub!

  • JaneCampionHoye Jane Campion Hoye (@JaneCampionHoye) reported from Birmingham, England

    @virginmedia Hi, thanks for getting back to me. All my VM services were down in past 48 hours. Now restored. BUT you seem to have deleted my Sent Box from Virgin email Server. I had 2 sent boxes, but the one deleted is the major one synced to my Windows 10 so can't send imp work documents!!

  • JaneCampionHoye Jane Campion Hoye (@JaneCampionHoye) reported from Birmingham, England

    @virginmedia Okay. Just that Twitter asked me to sign into it and results would give you access. Thanks for clarification...just really dont understand why I have to go to a forum to get tech support for an error Virgin has made.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Yes, security cameras, nest heating, hue bulbs. Less frequently. But still happens. Everything works for a while then something or several things stop. Never everything. We have entirely re-set everything once, which takes hours to sort and is not an answer.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Literally three years of the same inconsistency. And appalling customer service when you speak to anyone. There is nothing you have done or will do to improve this. As soon as I can get a decent speed from another local company I’ll be gone.

  • JaneCampionHoye Jane Campion Hoye (@JaneCampionHoye) reported from Birmingham, England

    @virginmedia obviously massive problems!! All services down for 2 days, now reinstalled but they've deleted my Sent box on their server so I can't email documents, badly affects work and no technical support. They just cut out and hang up!!!

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • workshop2 Simon Colmer (@workshop2) reported

    @virginmedia Any updates? The website still errors

  • dirkdiggler44 Dirk Diggler (@dirkdiggler44) reported

    @virginmedia This has already been escalated to the ‘relevant team’ twice but here we still are no answers and no help

  • Deano44118023 Deano (@Deano44118023) reported

    @virginmedia No the call was an automated response to my input of the telephone number. Not reassured as to the fact that the online service status still says 'service status is ok'.

  • LaLadybird2005 ♓ℒąrą աąɫʂóɳ♓ (@LaLadybird2005) reported

    @virginmedia I have been having non stop issues with my broadband since the 12/12/21. I am constantly being told its being looked into but no change and have connection loss at least 3 times a day. No compensation is offered as it doesn’t last 24hrs which is a joke as I am not

  • Bingocrazy12 Allotment6 (@Bingocrazy12) reported

    @virginmedia hi there. After the storm we have phone issues ie no dial tone and have even tried a old fashioned phone. Tried to report and your website is stuck in a loop so unable to report. Help some of us still use a landline

  • bellachu1984 vicky🤓 (@bellachu1984) reported

    @virginmedia Just massive load of stuff comes up that I have no time to read all you’ve done is send me around the houses all day do you honestly think that this is acceptable I’m absolutely disgusted with your service and they way you’ve treated me your taking the mick

  • Clarey_82 Clarey (@Clarey_82) reported

    @virginmedia We have poa, I spoke to 2 ppl today and spoke to some one last week and also before Xmas and there’s just a lack of help and support so it’s completely pointless

  • ad_clarky Adam (@ad_clarky) reported

    @virginmedia hub has gone down, green light flashing , cannot login to hub to adjust settings, service status says no issue but cannot get the hub online- guidance please

  • abigailstein Abigail Stein (@abigailstein) reported

    @virginmedia We pay for your most expensive package - full service. And the bill is about to go up from £85 a month to nearly £100 but we’re not getting anything extra. Seems excessive, no?

  • bellachu1984 vicky🤓 (@bellachu1984) reported

    @virginmedia Seriously sending me this about acceptable use I can’t even use your service properly a compliant will be made your customer service is very bad thank you for making a very very stressful week even worse not happy at all