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Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Redditch come from postal codes B98 and B97 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.

CityProblem TypeReport Time
Redditch TV 2 days ago
Redditch TV 6 days ago
Redditch TV 6 days ago
Redditch Internet 11 days ago
Solihull Wi-fi 18 days ago
Redditch TV 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!

  • EvanD
    Evan Davis (@EvanD) reported from Bournville, England

    @virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom

  • PapaIsZeus
    Μarinos (@PapaIsZeus) reported from Solihull, England

    Virgin media fix up your interbet bruv

  • Deblord1
    Deb Lord (@Deblord1) reported from Solihull, England

    @virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.

  • Jasonhannon85
    Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint

  • Jasonhannon85
    Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!

  • Jasonhannon85
    Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Hi, no reply, no email, please can I have a complaint number

  • 0_ashfield
    navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    We are having a #duvetday with #mrbean unless @virginmedia can help me out with a decent #Christmasfilm

  • Jasonhannon85
    Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone

  • Bexybexxo
    Bex (@Bexybexxo) reported from Dorridge, England

    Seems to be issues with Virgin Media at my parents #mehhh

  • _Rachele_
    Rachele 🍷 (@_Rachele_) reported from Redditch, England

    Looool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.

  • clareywilliams
    clare williams (@clareywilliams) reported from Redditch, England

    @virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!

  • justauto
    just-auto.com (@justauto) reported from Stratford-upon-Avon, England

    Looks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.

  • BlytheMatters
    Ken Hawkins (@BlytheMatters) reported from Solihull, England

    Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged

  • fatt_momas
    matt (@fatt_momas) reported from Worcestershire, England

    @virginmedia No I haven’t because there is no clear number for me to call in regards to the issue

  • iamsteadman
    Mark Steadman (@iamsteadman) reported from Kings Heath, England

    @virginmedia Just want to see a service status page, like broadband companies have. 🙂

  • davesheppard72
    David Sheppard (@davesheppard72) reported from Solihull, England

    @virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam

  • 0_ashfield
    navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    Oh for goodness sake. On another #passmearound call with @virginmedia again. #ffs Sort out your customer service - no one knows what they are doing. STILL HOLDING FOR NEXT DEPARTMENT

  • pasty_pete
    Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends

  • a_Muss60
    Andy (@a_Muss60) reported from Solihull, England

    @virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ianaddison
    Ian Addison 🙋‍♂️ (@ianaddison) reported

    @virginmedia tried 3 different devices. Now on hold to phone support. Again.

  • spudhead1986
    Potatoface (@spudhead1986) reported

    @virginmedia I resigned with you when the line was still down, I was paying full price! Renegotiated expecting that when the technician came out that it would all be sorted. But obviously not

  • MattJackaman
    Matt Jackaman (@MattJackaman) reported

    @virginmedia If I cancelled my order would Virign ignore my complaint? I'm tempted to just go back to @SkyUK who I never had issues with...

  • MattJackaman
    Matt Jackaman (@MattJackaman) reported

    @virginmedia Do Virgin really outsource work without knowing which company it is? Why hasn't the permit been requested yet? And why am I never able to speak to a manager?

  • h_____dot
    Harls 🦈 (@h_____dot) reported

    wtf is this bullshit, wtf are we even paying for @virginmedia fix up

  • bingmeister360
    wayne bingham (@bingmeister360) reported

    @virginmedia Also, when staff/manager's advise they will call you back then they should. Customer service is shocking. Fobbed off at every opportunity

  • bingmeister360
    wayne bingham (@bingmeister360) reported

    So @virginmedia are at it again. A few years ago I had to contact @BBCWatchdog because of over utilisation. The new scam is signing people up to 1gb deals only for the deals to not be available(3 months later not available to EXISTING CUSTOMERS!!!). Watchdog please help again 🙏

  • Tricia34360445
    Tricia (@Tricia34360445) reported

    @richardbranson @virginmedia Hi 👋 Richard. Wow that's Awesome .. I joined Virgin Media about three months ago and I was promised a £100 Amazon joining gift. I have since joining still not been able to get this Joining Gift. I have tried endlessly to resolve this issue but I am still left in Limbo Canuhelp

  • BeansOnRob
    Beans On Rob (@BeansOnRob) reported

    @virginmedia Hello, the wired connections work fine, but the WIFI just drops, and sometimes disappears entirely, often several times per day, I've contacted your customer support and they can't see anything wrong with the connection in the system and therefore refused to help.

  • paulhodgson3
    Paul Hodgson (@paulhodgson3) reported

    @virginmedia OK, same question then. I’m aware there is a local problem. The link you’ve provided confirms this. The local work is not related. When does it get fixed?