Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 11/30/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help

  • StarryUK Mark Starr (@StarryUK) reported from Birmingham, England

    @virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service

  • Tom12956152 Tom (@Tom12956152) reported from Solihull, England

    @virginmedia is there any connection issues In the Solihull area?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down again

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    @virginmedia looks like there is an outage in the B24 area for broadband.

  • jpkesseler JP (@jpkesseler) reported from Birmingham, England

    It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    @virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.

  • james_e_grant James (@james_e_grant) reported from Birmingham, England

    @virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?

  • CannedWildlife Adam O'Hare 🏳️‍🌈 💚 (@CannedWildlife) reported from Birmingham, England

    @virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare

  • robbiederby Robin Palmer (@robbiederby) reported from Birmingham, England

    First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

  • victortebbit jason jones (@victortebbit) reported from Birmingham, England

    @virginmedia The '**** of back to America'. 😱

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia I will do both; what’s the number for technical support; will try one last time 🙃

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Birmingham, England

    @Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)

  • Nparanoid nimrod x (@Nparanoid) reported from Solihull, England

    @virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • harryf57 h (@harryf57) reported

    @virginmedia Yes i want to cancel my account due to the prices increases

  • KatieBo61182257 Katie Bowers (@KatieBo61182257) reported

    @virginmedia you ought to be ashamed how you treat your customers, appalling. being fobbed off for 2 days now,had enough you are giving me no other option other than to leave and take my services elsewhere!!!

  • rosieomara2 rosieomara (@rosieomara2) reported

    @virginmedia Whoever I spoke with before on the chat, it got escalated to the manager and he said if it gets the bill wrong again to go on Twitter, to who I spoke with before. I am beyond fed up with the shocking customer service and amounts of money taken from my bank.

  • maddockaaron Aaron Maddock (@maddockaaron) reported

    @virginmedia Nope didn’t work no reply. Got connected after 3 days on WhatsApp said I wanted to cancel and the agent tried a sales pitch which I declined and then hung up on the chat so having to start again. 👀

  • ChrisWilde81 Chris Wilde (@ChrisWilde81) reported

    @virginmedia Apologies, but a generic answer and link to the "contacts" page don't offer much help. I want to cancel! I believe I can either do so via phonecall or by sending a letter. Given time constraints, a phonecall seems my only solution, but your technical issues will not allow this.

  • FirstLast2021 Simon Logan (@FirstLast2021) reported

    @virginmedia no help at all. it tells me there is no problem in my area and then just to spit in my face the interent goes out again. everything is set up properly. this is your end.

  • CurryInTurry DJ Nerja (@CurryInTurry) reported

    @virginmedia Yes I did and there are no problems where I live

  • megan_m81meg81 Megan Crowley (@megan_m81meg81) reported

    @virginmedia I paid my bill in full before the due date and although one part of your system shows the payment, the other part doesn’t and says my bill is overdue. I keep getting emails threatening to shut off my service. Unacceptable. I have never paid late in 12 years with you.

  • camistagg camilla stagg 💙 (@camistagg) reported

    Aghhhh @virginmedia is down again, no TV no internet, just as everyone else is still asleep and I would have control of the remote 😬

  • gretna02 Michelle Webb (@gretna02) reported

    @virginmedia I have reported a fault with my Virgin media and my @VodafoneUK - internet issues - can’t access the internet either way 🙄 still going to take the money out of my bank for a service we are NOT receiving.