Virgin Media Outage Report in Redditch, Worcestershire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Redditch come from postal codes B98 and B97 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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TV | 9 days ago |
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TV | 13 days ago |
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TV | 13 days ago |
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Internet | 18 days ago |
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Wi-fi | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Ken Hawkins (@BlytheMatters) reported from Solihull, EnglandPatience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Andy (@a_Muss60) reported from Solihull, England@virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.
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Rachele 🍷 (@_Rachele_) reported from Redditch, EnglandLooool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandIf my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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Bex (@Bexybexxo) reported from Dorridge, EnglandSeems to be issues with Virgin Media at my parents #mehhh
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia Hi, no reply, no email, please can I have a complaint number
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matt (@fatt_momas) reported from Worcestershire, England@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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Mark Steadman (@iamsteadman) reported from Kings Heath, England@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, EnglandOh for goodness sake. On another #passmearound call with @virginmedia again. #ffs Sort out your customer service - no one knows what they are doing. STILL HOLDING FOR NEXT DEPARTMENT
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navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, EnglandWe are having a #duvetday with #mrbean unless @virginmedia can help me out with a decent #Christmasfilm
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David Sheppard (@davesheppard72) reported from Solihull, England@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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Peter Brocklehurst (@pasty_pete) reported from Solihull, EnglandCongratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
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Evan Davis (@EvanD) reported from Bournville, England@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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just-auto.com (@justauto) reported from Stratford-upon-Avon, EnglandLooks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.
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clare williams (@clareywilliams) reported from Redditch, England@virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
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Deb Lord (@Deblord1) reported from Solihull, England@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke L Alexander (@97LukeAlexander) reported@virginmedia I can't find where the complaint is on the MyVM app
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Luke L Alexander (@97LukeAlexander) reported@virginmedia Says the complaint is still open, I'm actually shocked by the two people I dealt with. I accept VM isn't perfect, which is why I renewed my contract and even after the issues after carried on trying to work with VM to fix everything.
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Graeme Williams (@MrGEWilliams) reported@virginmedia Hi. Buffering, lag, and dropouts with an Ethernet cable connected. All the usual steps taken and had an engineer out. Other customers online seem to focus on the problem being the hub.
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CrumpetLips (@CrumpetLips) reported@virginmedia Just tried to signup for MyVirginMedia, told my password is too long? Are you for real? I only tried 13 characters. Wtf are your devs doing if they can't handle a 13 character password? What's the technical explanation as to why you can't handle a "long" password?
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Coliboo 💙 stay safe (@Coliboo) reportedHi @virginmedia do you have a regulator? Despite sending a text and letter to give notice, receiving a letter back (referring to ‘complaint’) and 2 calls to me to confirm leaving (which you wouldn’t accept from me as my husband is on the account) you’re now claiming you have no
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Sarah Grant (@SarahGrantish) reported@virginmedia Hi Virgin Media, trying to cancel my contract and am unable to get through to anybody. I have transferred to someone and can hear them breathing down the phone, but nobody is talking? Please advise
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adam (@adam18809027) reported@virginmedia Virgin incorrectly reported missing payments, put a Default Notice on Equifax account without first telling me and my destroyed credit rating, which was excellent before Virgin’s machinations. I wish I had never returned as a customer and wouldn’t have if I had know beforehand.
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Leonard Sultana (@lennyukdeejay) reported@virginmedia Hi there. I'm now a @VirginMoney account holder, via my previous Yorkshire Bank Account and the app tells me there can be benefits towards my households VMedia account. Live chat has been no help and no one is answering the phone... Who is best to talk to, please?
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Introvert Gamer (@Chris45122848) reported@virginmedia Hi, For past 3 days my 5Ghz wifi signal is not working. On modem all is ok, on website login as well, run all diagnostics etc but the only signal I'm catching is 2Ghz. Any solution?
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Georgina (@Georgin52413752) reported@virginmedia , once again no phone call regarding damage to my home. I won my case with CISAS, however conveniently they do not cover installation damage . What name do I use to take the installation dept to small claims court? C-311220752.