Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.

City	Problem Type	Report Time
Redditch	Internet	3 days ago
Redditch	TV	11 days ago
Redditch	TV	15 days ago
Redditch	TV	15 days ago
Redditch	Internet	19 days ago
Solihull	Wi-fi	27 days ago

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Simon Froggatt (@FroggattSimon) reported 18 seconds ago from Solihull, England

  @davo1982 @virginmedia Went down in B92 also Fudgy. Up again after 45 mins. Does crash too often

• 
  Dan. (@Daniel_Gaskarth) reported 7 minutes ago from Redditch, England

  @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

• 
  Chris Dack (@chrisgdack) reported 11 minutes ago from Solihull, England

  Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten

• 
  Jason Hannon (@Jasonhannon85) reported 13 minutes ago from Solihull, England

  @virginmedia not sure who I’m supposed to be contacting on this but my phone service keeps going in and out is there a problem in Solihull?

• 
  Jaymini Desai (@JayminiDesai) reported 17 minutes ago from Solihull, England

  @virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!

• 
  Rob Wadrup (@WadrupR) reported 20 minutes ago from Solihull, England

  Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.

• 
  Andrew Horton (@Villandrew) reported 21 minutes ago from Solihull, England

  @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

• 
  Danny Moss (@Mossymossy3) reported 25 minutes ago from Solihull, England

  @virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace

• 
  Rob Wadrup (@WadrupR) reported 29 minutes ago from Solihull, England

  @virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week

• 
  Mark Cottrill (@Markycot) reported 31 minutes ago from Solihull, England

  @virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!

• 
  Dave Shep (@daveshep1) reported 33 minutes ago from Solihull, England

  Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉

• 
  Simon Froggatt (@FroggattSimon) reported 35 minutes ago from Solihull, England

  @virginmedia Wifi down AGAIN in b92... come on!

• 
  SUSAN (@Susiec64) reported 36 minutes ago from Halesowen, England

  @virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.

• 
  Dave Shep (@daveshep1) reported 43 minutes ago from Solihull, England

  @virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia

• 
  navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported 52 minutes ago from Stratford-upon-Avon, England

  @virginmedia oh for Christ sakes. Tv not working again. Won’t even pick it up. It’s plugged in correctly (nothing changed but we checked) but my tv is not picking it up at all. All my other stuff works so it’s your issue and your service checker doesn’t help at all!

• 
  Dave Shep (@daveshep1) reported 55 minutes ago from Solihull, England

  @virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔

• 
  Will Riley (@troublewithdata) reported 58 minutes ago from Solihull, England

  @virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!

• 
  Rob Wadrup (@WadrupR) reported 59 minutes ago from Solihull, England

  @virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.

• 
  Umair Ansari (@Uma1r_F1) reported 59 minutes ago from Solihull, England

  @virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexandra Lloyd (@alexandracoyle) reported 52 seconds ago

  @virginmedia I have. No answer. I've also tried the online chat function. No reply. Is there someone who can help today? Otherwise I think we have to leave the account closed and switch provider.

• 
  Kibria (@k_krm99) reported 6 minutes ago

  @virginmedia Nope, I called customer services and was told that they have no estimated time at all, I was only told that they would contact me when it’s in stock. This is ridiculous, how can they expect us to be without a connection for weeks on end

• 
  Nick Henderson (@nrh227) reported 7 minutes ago

  @virginmedia Yes I'm on the phone now to your customer services now for over an hour, they just engorged all the points we made and kept repeating the same wrong information.

• 
  Kibria (@k_krm99) reported 9 minutes ago

  @virginmedia Broadband was meant to be set up last week Tuesday. Engineer said that there’s a parts shortage, and equipment will be delivered soon. I have heard nothing from VM and have been without broadband for a week. Worst service ever

• 
  Tayme' tee (@taymetee) reported 10 minutes ago

  @virginmedia I really, really really am fed up with the shoddy, inconsistent, unreliable broadband service you provide virgin!! The irritating part of it is that you actually believe you deserve what you charge for the M200 fibre broadband service you're supposed to provide me!

• 
  David Mather (@dj_mather) reported 11 minutes ago

  Hi @virginmedia, is there anyone from your quick start team that can help me get my account activated? Having a terrible time trying to get help over the phone. Cheers.

• 
  Chris Battye (@CB94_) reported 11 minutes ago

  @virginmedia I don’t have a reference. I was never given one as I was informed “A Manager” would be calling me within 24-48 hours. It has now been 60+ Hours... and I’m still waiting.

• 
  Mike Hill (@mikehill090373) reported 13 minutes ago

  @virginmedia Just how do we solve a problem when our telephone line doesnt work, you arent able to address our broadband issue online, and you disconnect our calls to your helpline via mobile? 4 disconnects now... #poorcustomerservice

• 
  Jenna G (@j3nnag) reported 14 minutes ago

  @virginmedia Anything that wasn’t 5 white dudes in a row singing about how life is hard or the objectifying women over cheesy Latin backing tracks? Also that number is a bot, it’s placed me in another queue and totally got my request/complaint wrong.... 💪🏽

• 
  Steven Gibson (@hoopy91) reported 18 minutes ago

  @virginmedia The router is too far away so I have to have it WiFi. I've been trying to get the WiFi boosters you sell as I have poor WiFi signal upstairs but the app only let's me get them if there's no signal?