Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Bromsgrove, Stourbridge, Redditch, Solihull, Henley in Arden, and Halesowen.

City	Problem Type	Report Time
Bromsgrove	Internet	6 hours ago
Stourbridge	TV	3 days ago
Redditch	Internet	6 days ago
Redditch	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Sundeep Nijran (@Nijran1973) reported 2 minutes ago from Solihull, England

  @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

• 
  Steve Deery (@SteveDeery) reported 4 minutes ago from Solihull, England

  @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

• 
  Mark Cottrill (@Markycot) reported 10 minutes ago from Solihull, England

  @virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!

• 
  Stuart McCullagh (@stumccullagh) reported 11 minutes ago from Solihull, England

  Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

• 
  Evan Davis (@EvanD) reported 13 minutes ago from Solihull, England

  @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

• 
  David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported 16 minutes ago from Solihull, England

  Anybody in B37 with a @virginmedia box having problems with their boxes rebooting? Ours has done it twice without warning this evening.

• 
  Andrew Jones (@andyjuk) reported 16 minutes ago from Solihull, England

  @virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!

• 
  Roger Leitch (@notdodgy) reported 17 minutes ago from Solihull, England

  @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

• 
  Stuart McCullagh (@stumccullagh) reported 22 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Solihull, England

  Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!

• 
  Roger Leitch (@notdodgy) reported 29 minutes ago from Solihull, England

  @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

• 
  Stuart McCullagh (@stumccullagh) reported 31 minutes ago from Solihull, England

  @virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!

• 
  Stuart McCullagh (@stumccullagh) reported 32 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Ade1701 (@Ade1701) reported 33 minutes ago from Dorridge, England

  @virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!

• 
  Roger Leitch (@notdodgy) reported 35 minutes ago from Solihull, England

  @virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.

• 
  Ade1701 (@Ade1701) reported 38 minutes ago from Dorridge, England

  @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

• 
  Stuart McCullagh (@stumccullagh) reported 41 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  Nickins (@ninsull) reported 44 minutes ago from Solihull, England

  @virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.

• 
  Stuart McCullagh (@stumccullagh) reported 56 minutes ago from Solihull, England

  @virginmedia Internet down yet again!!!!! Awful customer service yet again!!!

• 
  Stuart McCullagh (@stumccullagh) reported 58 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leon Fear (@LeonFear) reported 3 minutes ago

  If I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!

• 
  Dan Worley (@worleyyy) reported 3 minutes ago

  @Ofcom @virginmedia I am glad to see you get your come uppence. Im still trying to leave you after a full year of terrible low speeds. Trying to force me into paying a leaving fee of £400 even though you do not provide a proper service. @Ofcom what do I do??? I'm fed up of poor service.

• 
  Saint of Portsmouth (@PortsmouthSaint) reported 6 minutes ago

  @virginmedia thanks for my internet not working at all after moving house. No England match for me tonight. Cancelling my contract and will fight you all the way if you try and charge me

• 
  Kathy Miller (@KathyMi25429227) reported 10 minutes ago

  @virginmedia Please cancel engineer visit that I did not ask for...I do not have time to spend another 25 mins on hold

• 
  🤠 (@colingillespie5) reported 11 minutes ago

  @virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company

• 
  Howard Borrington (@Howard1963OT) reported 13 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  Flossie Smith (@LostPigeonPost) reported 13 minutes ago

  @virginmedia @Stsantek Virgin has thus customer’s contact details, but as always expects the customer to get in touch with them - which is ALWAYS a waste of hours and hours of the customer’s time. Virgin knows that and everyone else knows that.

• 
  Ellie Winters #VoteBinface (@N104AP) reported 15 minutes ago

  clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 16 minutes ago

  . @virginmedia my broadband services on TV are down. Your app says you're aiming to fix this by 15 July at 16.07 (the false specificity impresses me not one jot). The issue number is F012372779. The issue started yesterday. Why on earth am I paying forca service that I will not..

• 
  Martin Power (@martyfarty) reported 19 minutes ago

  @virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail