Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
TV | |
| Solihull |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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Kayleigh
(@kayweee) reported
from
Birmingham, England
Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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Chris Roberts
(@djchrisr) reported
from
Worcestershire, England
@virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on
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phil carey
(@supremepotato) reported
from
Birmingham, England
@virginmedia This call started at 11.50am now 12.40. One hang up, one stroppy call handler and the think you are leaving team have left. #epicservicefail #customerlastphilosphy #butcouldyoucareless
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Aaron Maddocks
(@BcfcMaddocks) reported
from
Birmingham, England
@virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.
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Adam McDermott
(@admcdermott) reported
from
Dorridge, England
@virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.
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Nick ☭
(@GoatApocalypse) reported
from
Birmingham, England
@virginmedia Difficult to access websites because the 4G reception at home is so poor!
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia (2/2) But still I’d like to somehow register a formal complaint against whoever deemed it unnecessary to let me know of the original cancellation
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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phil carey
(@supremepotato) reported
from
Birmingham, England
@virginmedia well I have to go and pick up my daughter. Perhaps there will be someone in when I get back. For nearly £1000 to watch tv, show a little service ethos. #shamefulservice #trycallingme #isthereanypoint another 30 minutes wasted on hold
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Nick ☭
(@GoatApocalypse) reported
from
Birmingham, England
@virginmedia And the website seems to be down...
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Les Sole
(@les_sole) reported
@virginmedia Maybe there is some legal channel I can consider as I am not getting the service I am paying for.
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Mark Richardson
(@mark_mrheating) reported
@virginmedia your customer service is a disgrace. The service you provide is abysmal. Broadband never working and trying to contact you is impossible. No wonder all your customers are leaving. Joke of a company
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Umair
(@UmairUchiha) reported
@virginmedia Bad signal
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John Taylor
(@magnoliatoaster) reported
@virginmedia No I will not use your service checker page. I’m now trying to set up the SuperHub in modem mode so I don’t have to use your crap hardware for my WiFi. I’ve purchased a quality router but, of course, I can’t get it to work because the SuperHub is causing problems. Utter rubbish
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Dani Webster
(@dani_johanna) reported
@virginmedia Yes, all devices. The hub has a static yellow light, and if it does appear on my WiFi list, it says 'conmection failed' every time. I've already done resets, turning off/on and that whole process, and it's still not working
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Alex
(@ausalex) reported
@virginmedia Why can’t I just email someone rather than have to call all the time. It’s simple, make it ten pounds or cancel it.
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Umair
(@UmairUchiha) reported
@virginmedia Not in our area but my home yea, when I updated and changed my contract which was finishing soon, (btw worst customer service ever) I told them I got broadband problems something is wrong yesterday they suppose to come. They called and said “ we fixed it online” it’s not fixed
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J 🇩🇿
(@Jxs_b) reported
Paying over £60 for bs service @virginmedia
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Pascal 🇪🇺🇬🇧
(@PascalLTH) reported
@virginmedia Already have. Almost 1am is the time given. And it's said that since the start of this outage, several hours ago. Does it really take 7-8 hours for something like this to be fixed?
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Steve Taylor
(@sandman1600) reported
Hi @virginmedia I’ve just spent 30 minutes on a diagnostic call trying to sort out a problem with our TV service. When it became apparent that the repeated reboots and channel changing wasn’t going to solve the problem, you disconnected the call. Bit sick of this awful service.