Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 02/05/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Cradley Heath, Redditch and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure

  • chaudhris Sanjay Chaudhri (@chaudhris) reported from Solihull, England

    @virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media takes the piss lately with Wi-Fi going down constantly.

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!

  • a_murphyyy Andrew Murphy (@a_murphyyy) reported from Birmingham, England

    virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    @MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.

  • zaynaa_98 Zayna 🧸 (@zaynaa_98) reported from Birmingham, England

    Why are virgin media so shit

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • NamelessWookie Dave (@NamelessWookie) reported from Solihull, England

    @virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia All fixed, but very poor communication about the fault :-/

  • abdulosman84 𓃮 AQO (@abdulosman84) reported from Birmingham, England

    @virginmedia fix up! You killing my vibe.

  • CarolinaEvil2 Carolina (@CarolinaEvil2) reported from Solihull, England

    @virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..

  • KeithT3103 Keith Tracy (@KeithT3103) reported from Birmingham, England

    @greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brfcraver72 andrew (@brfcraver72) reported

    @virginmedia Not happy would never have payed for something I did not watch

  • Kay2021J JKay2021 (@Kay2021J) reported

    @virginmedia The only help I need is for your U.K. customer service team to answer the phone and do their job - I’ve been promised a free wifi pod to be sent to me since 12th March - I’ve spoken with 6 people since-still nothing received except excuses of fobbing me off to a different country

  • ididitathome Ian (@ididitathome) reported

    @virginmedia I have just checked. No issues. The Net is back on at the min There have been drop outs for a month. You can not get through on the phone ? Why I ask myself. Well the answer is self explanatory You are tampering with the network We pay you for a service. Which we are not getting

  • nicgare NicGare (@nicgare) reported

    @virginmedia Thanks. Wasn’t offered a form. Was given a ref number. Currently lost WiFi on the mobile I am using to type this! It really is not good enough. We have had issues for weeks. Even for VN this is a new low.

  • DavidLFCid David (@DavidLFCid) reported

    @virginmedia So basically your saying to make a complaint we have to go back to square one and deal with your poor customer service once more because your handlers haven’t done their job correctly? OFCOM are going to love this. Bear in mind we also keep a record of all contacts just like you

  • silemcveigh Síle Allen (@silemcveigh) reported

    @virginmedia Our wifi has vanished! Recorded message saying your customer service department is closed?!! Suggestions?

  • DavidLFCid David (@DavidLFCid) reported

    @virginmedia Ok so you still haven’t addressed the issue at hand which is your complaint process has already failed us today. You don’t want to acknowledge that your are taking peoples money in promise for a service which you are not providing or even giving a manager a chance to answer

  • Svhh14 Svhh (@Svhh14) reported

    @virginmedia Can a team member contact me via dm to get this sorted! It’s so frustrating paying for wifi service then having to use mobile data instead cause the WiFi is **** 😡

  • JenningsIrene irene jennings (@JenningsIrene) reported

    @virginmedia Oh my word. Why bother I already said have spoken to your team on numerous occasions and no one is doing anything hence me tweeting about your appalling customer service and your answer is to call them again! Great ! Will pick this up with Ofcom

  • JenningsIrene irene jennings (@JenningsIrene) reported

    @virginmedia I have rebooted of course. Engineer that was out also said problem but virgin are doing nothing to fix