Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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byron parsons
(@byronparsons05) reported
from
Solihull, England
@virginmedia is there any issues with internet today? It’s been down for three hours now
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?
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Nickins
(@ninsull) reported
from
Solihull, England
@virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia shocking service again today
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Patrick Barnes
(@PatrickBarnes17) reported
from
Birmingham, England
@virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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byron parsons
(@byronparsons05) reported
from
Solihull, England
@virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke
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Karl Hall
(@Karlos26899) reported
from
Birmingham, England
@virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Moosa Bismillah
(@moebfd) reported
@virginmedia @virginmedia how and when is my problem going to get sorted
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Carol Birch
(@CarolBi12560434) reported
@virginmedia I have contacted you multiple times as you keep taking our hard earned money every month bur do not provide the 350mb we pay for ! I've currently been on hold for the 8th time in the last 8 weeks for you to fumble for an excuse with no solution to rectify this !!
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Vanessa Johnstone
(@Vanessajohno) reported
@virginmedia Your company is totally incompetent. Most of your front facing team members are very pleasant but their hands are tied and they can’t help. I work from home, my husband runs a business from home and we have 3 children who need WiFi. I pay for a service which has never worked 😡
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Gillian Bower
(@GillianBower) reported
@virginmedia Endless issues but the final straw being unable to access an email address we've had for over 10 years so to contact Talk Talk. You've 2 account numbers setup against our landline number and apparently that's our fault too.
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John Stevenson
(@elastoplastscav) reported
@virginmedia, after 2 hours on hold to NHS24, your mobile service disconnected automatically before I could speak to anyone. This caused a 2 hour delay in what became my baby's emergency ambulance care. Please remove this automatic disconnect feature before it kills someone.
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Gillian Bower
(@GillianBower) reported
@virginmedia absolute joke. Customer for 15 years, spent over 40 hours in the last 2 weeks with VM "Customer Service" to resolve an issue and just been told to ring Talk Talk.
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Unknown
(@Unknown44057350) reported
@virginmedia Issue is for all scheduled episodes but this wasn’t t an issue till about 2 months ago thanks
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Lynne-marie C
(@Wok7277) reported
@virginmedia I have contacted your team multiple times. No resolution and appalling service. Errors made and general incompetence
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whitebear
(@whitebearYT_) reported
@virginmedia Not a clue which package we're on, but the speed is normally 600 down and 40 up. I'm guessing the decrease in speed is likely because of more people being at home over christmas.
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.
(@Dr_bogeyflicker) reported
@virginmedia Never had a problem when you used EE since the switch it’s been really bad I used to get up to 80mbps download speed on data in the house now I’m lucky if I get 5mbps