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Virgin Media outages and service status in Redditch, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Apr 15, 9:27 AM GMT+1.
  • 57% Internet (57%)
  • 43% TV (43%)

The latest reports from users having issues in Redditch come from postal codes B98 and B97 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Halesowen, Redditch, and Stourbridge.

CityProblem TypeReport Time
Solihull Internet 3 days ago
Halesowen Internet 6 days ago
Redditch Internet 13 days ago

Nearby cities with recent reports

Solihull

1 recent signals

3 days ago
Halesowen

1 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!

  • mark_xc
    Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

  • sair74
    sarah allen (@sair74) reported from Redditch, England

    @virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...

  • villans1982
    Mark Jones (@villans1982) reported from Halesowen, England

    Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

  • FleeDoubleE
    Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

  • villans1982
    Mark Jones (@villans1982) reported from Halesowen, England

    @virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling

  • mark_xc
    Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scottowen81
    Scott (@scottowen81) reported

    @sharonmariahall @virginmedia Never had an issue with them

  • PrincessSuzy1
    Sue W (@PrincessSuzy1) reported

    @virginmedia hi, can you tell me who to contact to resolve an issue logging into VirginTvGo app please? Despite following the correct “forget password” process keep getting an error message saying can’t sign in with a sub account but we’re using the main account!?

  • El_Lloydie
    Gareth Lloyd (@El_Lloydie) reported

    Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

  • PwnProblems
    Akita (@PwnProblems) reported

    Virgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.

  • MZ2346441534028
    M&M (@MZ2346441534028) reported

    @virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband

  • dononerigby
    Riggers (@dononerigby) reported

    @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them

  • jemski7
    Jemski (@jemski7) reported

    @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia and another update just received saying it will be fixed today. Honestly, make your mind up. The BB service is excellent when it works. When it doesn't you guys seem to take a trip to the local brewery and drink lemonde!

  • ahmedbella19101
    Harry john (@ahmedbella19101) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

  • Shef1212
    M U (@Shef1212) reported

    @virginmedia still waiting for an engineer. I now been told I need to wait 12 days for an engineer to fix a damaged cable outside. No one wants to listen.