Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98 and B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.
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Andy
(@a_Muss60) reported
from
Solihull, England
@BluenoseBeau @virginmedia I have 100mbs supply, over 6 months max received 76.4 for one test soon back to mid 20-30 worst being 0.7 I wouldn't mind so much if it was running at Ave 75%, not when it's seems to be around 35% mark. Oh it's constantly dropping the wifi too!
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving
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♥ Karina Aura ♥
(@karriecheer) reported
from
Birmingham, England
@virginmedia It says no known issues
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Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Mark Steadman
(@iamsteadman) reported
from
Birmingham, England
@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia has terrible customer service. I’ve spoken to 3 people and still can’t leave #cancelation #held_hostage 😡
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Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia I’ve been trying to tell @virginmedia but the process is so complicated I was losing the will to live. Staff #rude and #persistent
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Andrew Evans
(@evansaviography) reported
from
Solihull, England
@virginmedia @siandsal Well here in Solihull 120miles north no one on Virgin has a mobile signal either!!!
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first
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Louis @ MyBusyMind
(@ManStickCar) reported
from
Birmingham, England
@VirginMobile @virginmedia proved to me that they don’t do customer service. We waited a month for a phone sent to a wrong address, & then had to collect it ourselves. We also proved the phone had a fault from the start, but now we’ve been told to claim on insurance and pay £125!
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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David Sheppard
(@davesheppard72) reported
from
Solihull, England
@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@brumcyclist It’s a good haggling tool when trying to get the price down with virgin media
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Caitlin Wilson
(@Caitlin__Wilson) reported
from
Birmingham, England
@virginmedia is actually the worst. Imagine paying money for WiFi which goes off multiple times a day and is slow even when it’s running well🥴
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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albert halliwell
(@AlbertHalliwell) reported
@mic0mm @LeePartridge16 @virginmedia Doesn't work unfortunately. They use the address not the name.
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I've learnt to serf
(@itsallfudge) reported
@virginmedia why cant I speak to a human...******* awful service...no internet and u send me a text with a url on it. I haven't got internet connection your ******* morons
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Dave
(@buckall) reported
@virginmedia Hi, your engineer hasn't turned up and I have had zero communication to inform me. What can you do to help?
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Autumn
(@UpnightB) reported
@virginmedia It seems to be working for now but often it does cut out. It cuts out for all devices at the same time. Most devices for me are wireless. I do have some via ethernet even with Ethernet to the back the router it's still slow sometimes.
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kevin cox
(@kevincox4) reported
@virginmedia just spent an hour on the phone to change my package to no avail. Now keep getting calls from you and when I answer it gets cut off. In a hour got quoted 4 different prices for the same deal. 30 year customer and now getting fed up.
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Liam
(@liamforeman01) reported
@JoyBanks79 @virginmedia @Foxy_005 Had exactly the same issue for over 24hrs now. Service status and service checker all lie and say there are no issues in my area, yet Customer services when called say it may be a problem in my area. It’s ridiculous and your customer services team are abysmal.
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Chris,,,,
(@pidgpie) reported
Virginmedia just gone down again what a disaster this company is.
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Dave
(@buckall) reported
@virginmedia Hey John, 12pm-1600 today. I had 2 SMS from VM saying I'd be charged £25 if someone wasn't in but I have been in all day and no sign or updates. Your service checker page still says no issues in my area too despite my 2 neighbours having the same issues
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Meh
(@Blnexttime) reported
@virginmedia You have the worst customer service imaginable. Ignored repeatedly, 8 years a customer and you can't even provide a simple install for myself and my disabled WFH partner. If I used the words I felt to tweet right now, I'd get banned. I hate you
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Nick Williams
(@Will_nicholas) reported
@vmbusiness This is still an issue for me and I'm trying to call but getting auto disconnected after 30 mins on hold