Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Halesowen, Stourbridge and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!
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jade💓
(@jadedurnallx) reported
from
Birmingham, England
@virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...
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Paul Simmons
(@PaulSimmons66) reported
from
Birmingham, England
@virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08
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David_Preece
(@David_Preece) reported
from
Birmingham, England
@virginmedia Yet again my internet is down, just had half service for 2 months and it worked for 10 days now gone again... yet you still take full payment out my bank, I see this a theft...
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Colin Joyce
(@beast_gbgolfer) reported
from
Birmingham, England
@virginmedia Doesn’t work says account question is wrong so can’t change password and can’t access account think it’s hacked 1 hr waiting on phone your service is poor
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EA
(@K45TRO) reported
from
Birmingham, England
@virginmedia why is your broadband so awful?
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia After more than FOUR HOURS on the phone I eventually got someone competent from billing to confirm I am eligible for one free booster and someone else to talk me through fixing the security issue. You seriously need to prioritise vulnerable customers!
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?
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Richard
(@TheRamblingElf) reported
from
Birmingham, England
@AksTailor @virginmedia When I had some issues like that I haggled a month or two of free Internet from Virgin until the issue was resolved. Convincing them to do that took an infuriating number of phone calls but it was a satisfactory outcome, I've stuck with them.
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Neil Churchard
(@Neil_Churchard) reported
from
Solihull, England
Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Broadband down again today 4th time this week. Really will have to rethink providers
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane kelly
(@Janekelly25) reported
@virginmedia I had a whole package with you, but nothing was itemised, one problem and no customer service.
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Sam
(@sammy_1975) reported
@virginmedia I was on the phone for over 40 minutes and kept being passed around like a game of pass the parcel. Eventually they said they couldn’t help as I was no longer a customer and they couldn’t locate my account
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Keep It Creative
(@KIC_Social) reported
@virginmedia During the 12 months of this contract I will have spent around 3 days calling that number. I was on live chat for 4 hours today to get it escalated to the level of a complaint. Your customer service is criminal. I’m just waiting for it to be over before I tell ofcom.
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Craig Angus
(@CraigAngus85) reported
@virginmedia hi. I'm still having issues with my wifi reaching parts of my house. How do I get WiFi pods? Are they better than the boosters? I have the oomph package
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Leo (not my birth sign)
(@Lightcudder) reported
none of my devices can connect to broadband in my living room which is less than 6 metres from my router. Virgin has no solution to this. Useless. #virginmedia
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Charles
(@whitsthat) reported
@virginmedia is anyone able to help with a query on my grandmother’s bill?
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I WOODSI3 I
(@woodsie_) reported
@virginmedia make 0 sense If You renew you get the B grade price maybe if I haggle the b+. If I literally leave and come back a new customer (literally within the hour) without so much as a fake moustache for a disguise I get the A* price
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Emmi
(@Emmi79M) reported
@NetflixUK @netflix Hi my Netflix has been down for a few days 😭 is it a virgin media problem or Netflix ? Does anyone else have a issue?
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David
(@bigchairbear) reported
@virginmedia Thank you. I’d like to have a live text-based conversation with technical support. ( Support that can check settings, control my router remotely and send an engineer if needed.). How do I do that please? I’m assuming the Twitter team can’t do that as the WhatsApp team said no.
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Alex Barlow
(@BarlovianAlex) reported
@virginmedia I really appreciate you replied :) By biggest gripe is my fee has increased beyond the price you advertise package for. So I pay £56 for 100Mb you advertise at £44. You also advertise 1Gig for £62 I would have been happy to upgrade to this. Never offered. My contract is up.