Virgin Media outages and service status in Redditch, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 21, 4:35 PM GMT+1.
- Internet (67%)
- TV (22%)
- E-mail (11%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Stourbridge, Halesowen, Bromsgrove, Redditch, Solihull, and Henley in Arden.
| City | Problem Type | Report Time |
|---|---|---|
 Stourbridge
|
TV | 2 days ago |
|
Halesowen
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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David Charlton (@David_Charlton1) reported from Stratford-upon-Avon, England@virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.
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Neil Simpson (@nippa77) reported from Headless Cross, England@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Lee Greenhouse (@Baggielee80) reported from Halesowen, England@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
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Sunhita Ing (@isunhita) reported from Stratford-upon-Avon, England@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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Roger Leitch (@notdodgy) reported from Solihull, England@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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sarah allen (@sair74) reported from Redditch, England@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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John Stanton (@Stanton_J) reported from Solihull, England@virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv
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Stuart McCullagh (@stumccullagh) reported from Solihull, England3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke
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💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England@virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Nickins (@ninsull) reported from Solihull, England@virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrie Nel (@nel_andrie) reported@SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch
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Mitch Hirsty (@mitchhirsty) reported@Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄
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manco1706@yahoo.co.uk (@manco1706yahoo1) reported@DeviateDefiant @virginmedia @MoneySupermkt Good luck trying to cancel the contract. Virgin media have been fined for not letting people leave.
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Nathan Bhangoo (@NathanBhangoo) reported@virginmedia your customer support system is actually the worst I've ever heard, this guy was just not understanding what I was explaining to him like I was from another planet or something and kept on saying get a refund when I told him I'm paying for a university package, smh
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Paul Caley (@PC_ale) reported@virginmedia internet at ch45 has been up and down several times in the last 24 hours. Always that it will be fixed by 16:07 tomorrow. What is going on?
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Virgin Media News (@VirginMediaNews) reportedThe US has carried out a ninth consecutive night of strikes against Iran. US Central Command said it targeted Iranian military and communication capabilities. Iran also claims two oil tankers exploded in the Strait of Hormuz. The attacks follow the deaths of two US service members who were killed in Jordan during missile and drone attacks by Iran. 📺 More on Virgin Media PLAY
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported@virginmedia The outage was a nightmare for me, important online tasks could not be completed. Had to spend ages online trying to find a solution to jobs that could not be done offline. Managed to finally speak to someone at Virginmedia and shown how to get update some progress. Finally, I have got back online again.
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invs86 (@DeviousPL) reported@DeviateDefiant @virginmedia @MoneySupermkt It’s mind-blowing anyone is still using Virgin, they are absolutely awful, network is held together by string and tape and customer services do their absolute best to infuriate you - either dropping the call, long holds or arguing. “Technical faults” are a weekly occurrence.
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SFB-Mod (@cycleprawn) reported@DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service I’ve ever experienced.
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Joe Mama (@rafrafUk) reportedWow. I thought @virginmedia was bad but @skytv makes them look gooooood!