Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
TV | |
| Solihull |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Poor internet. 500+ disconnections in a week when I’m paying for the highest package. Tried to downgrade package to save money, told I can’t. List is endless & all on file, supposedly!
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Still waiting on a call from 26th April. Spoke to customer services several times. No success. Really annoying that it’s so difficult for somebody to pick the phone up and talk. Perhaps VM know that they are in the wrong. @Ofcom thoughts? Always collect payments in time eh, Dean
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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Neil A
(@Neil982) reported
from
Birmingham, England
@virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@Matt51376296) reported
@virginmedia is there anyway of cancelling a contract without calling. My Mum is terrified as they’re always so pushy and simply won’t cancel without the hard sell. Disgusting really
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Martin Ingram
(@throg) reported
@virginmedia Nice swerve, but utterly missing the point. Ignoring the fact that YOU insisted on using WhatsApp and initiated the chat, not me, what on Earth are you doing using a third party platform for this? Why are you not keeping all of this on your password-protected customer portal?
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Gilly Flaherty
(@Gilly_flaherty) reported
Disgusting service from @virginmedia tonight. Mum calls them up asking to disconnect due to dads death & her circumstances changing. Their answer - “that’s not our problem, as your dad wasn’t the account holder you can leave today but you still need to pay £288 to leave” 🤯
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Colin Mathie
(@madnutter0102) reported
Anyone on my timeline that uses Virgin Media for the internet, how are you finding the speed, mine is really slow at present + is taking an age for pages to load?
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C l o s s
(@Clossovsky) reported
@virginmedia How about meeting your speed requirements to your customers as per your contracts. Thankfully I’m not a current customer.
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FUT Geez
(@GeezFut) reported
@virginmedia my broadband keeps cutting out for 30 mins at a time. Service status says it’s fine.. can’t speak to anyone as can’t find details. Getting fed up. Help.
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Craig Mather
(@maver_87_safc) reported
@virginmedia are there going to be any issues with the sky football red button tonight as it seems I pay all this money a month for my package and you can never get the midweek football correct
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Simon
(@Sym0n) reported
@virginmedia £7 more a month? SEVEN ******* POUNDS EXTRA A ******* MONTH FOR **** ALL EXTRA?! @richardbranson Are you smoking crack? £84 increase a year for **** reliability, more downtime AND NOTHING ELSE. **** this. **** Virgin Media. **** greedy *****.
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Emil Paun
(@_emil) reported
@virginmedia There was no fault (apart from a temporary fix by another engineer following openreach’s blunder) until the cable was re pulled. It’s becoming frustrating having to talk to so many people and none of you talk amongst yourselves. Anyway thanks for trying
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Christopher Brown
(@Grumpybeeman) reported
@virginmedia @ethansgrumps Why do I need to authenticate to view this info. Just make it publicly available. One less hurdle to jump through especially as people may be using other devices to see if there is an issue. Why am I having to explain basic stuff like this to you?