Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Stourbridge, Redditch, Solihull, and Halesowen.

City	Problem Type	Report Time
Stourbridge	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Ade1701 (@Ade1701) reported 11 seconds ago from Dorridge, England

  @virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!

• 
  Stuart McCullagh (@stumccullagh) reported 43 seconds ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

• 
  Matthew Weaver (@MattWeav7) reported 3 minutes ago from Halesowen, England

  @virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Solihull, England

  @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

• 
  Evan Davis (@EvanD) reported 13 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Ade1701 (@Ade1701) reported 19 minutes ago from Dorridge, England

  @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

• 
  byron parsons (@byronparsons05) reported 21 minutes ago from Solihull, England

  @virginmedia is there any issues with internet today? It’s been down for three hours now

• 
  Andy (@a_Muss60) reported 23 minutes ago from Solihull, England

  @virginmedia 😱 a 100mb internet, TV and phone service that works.

• 
  Neil Churchard (@Neil_Churchard) reported 24 minutes ago from Solihull, England

  Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤

• 
  Alien-**** (@CosmicHustler) reported 26 minutes ago from Redditch, England

  @virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Neil Simpson (@nippa77) reported 28 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Roger Leitch (@notdodgy) reported 34 minutes ago from Solihull, England

  @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

• 
  Charlotte (@charlottetomtom) reported 35 minutes ago from Solihull, England

  @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

• 
  Ben Gorman (@bjwgorman) reported 42 minutes ago from Solihull, England

  @virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Ade1701 (@Ade1701) reported 56 minutes ago from Dorridge, England

  @virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!

• 
  Mark Baldwin (@mark_xc) reported 57 minutes ago from Solihull, England

  @virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today

• 
  Stuart McCullagh (@stumccullagh) reported 59 minutes ago from Solihull, England

  @virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Brown (@JasonB2582) reported 52 seconds ago

  @virginmedia Seems to be an issue with the SNLUK on demand playback for the latest episode. The ad breaks are in the incorrect places etc meaning content is missed. Not sure if it's a Virgin Media or Sky On Demand issue.

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 6 minutes ago

  @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

• 
  Andy Duncan (@andyduncan84) reported 7 minutes ago

  @virginmedia I’m having problems with your newly installed service. Your chat service is rubbish & I’ve been on hold for over 45mins! This is not a great start! Someone better get in touch with me soon or I’ll be cancelling my direct debit!

• 
  Shan📺🎭🎬 (@shanssoaps) reported 7 minutes ago

  Anyone else’s #virginmedia internet down?

• 
  spursporn (@spursporn) reported 9 minutes ago

  SE1 one of the biggest postcodes in London and theres been no @virginmedia most of the day ,now theres a fix time of tomorrow night at 11pm.I would strongly advise anyone to go with any other Internet provider and avoid these useless charlatans.

• 
  Stephen Old German - English Translator (@old_stephen) reported 12 minutes ago

  @virginmedia Cannot log into VM again. Were you born useless or did you have to practice? I am going to change to another provider which has better customer service. I am told that Sky customers only have to make a phone call to get help.

• 
  Alex Bellew (@Donaldman34) reported 12 minutes ago

  @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this

• 
  Carole Winter (@CaroleWinter) reported 14 minutes ago

  @virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband

• 
  MouseMat (@andymousemat) reported 18 minutes ago

  @virginmedia been a customer for over 12 years and given you approx £12k - Is there any chance you can replace my 6 year old hub 4 - which is old technology now.

• 
  Tim Fry (@lipsyfry) reported 21 minutes ago

  @VMO2News @O2 @virginmedia **** network do not waste your money