Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98 and B97 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Internet | 2 days ago |
|
Redditch
|
TV | 10 days ago |
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Redditch
|
TV | 14 days ago |
|
Redditch
|
TV | 14 days ago |
|
Redditch
|
Internet | 18 days ago |
|
Solihull
|
Wi-fi | 26 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!
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Lewis (@EverSoSlightlyy) reported from Solihull, England@virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)
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Mark Jones (@villans1982) reported from Halesowen, EnglandVirgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia It’s saying service is fine but I still have no reception so can’t receive calls
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!
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Tom (@Tom12956152) reported from Solihull, England@virginmedia is there any connection issues In the Solihull area?
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandOnly 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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nimrod x (@Nparanoid) reported from Solihull, England@virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low
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Lewis (@EverSoSlightlyy) reported from Solihull, England@virginmedia I will do both; what’s the number for technical support; will try one last time 🙃
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Justin James Clack (@JustinJmsClac) reported from Halesowen, England@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
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Mark Jones (@villans1982) reported from Halesowen, England@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!
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Lewis (@EverSoSlightlyy) reported from Solihull, England@virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia After more than FOUR HOURS on the phone I eventually got someone competent from billing to confirm I am eligible for one free booster and someone else to talk me through fixing the security issue. You seriously need to prioritise vulnerable customers!
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile
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Neil Churchard (@Neil_Churchard) reported from Solihull, EnglandWow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Davies (@tommydavies) reported@virginmedia I’ve had your WiFi for a week and it was working fine until yesterday. Is there currently a outage in Camden area? My router has been dropping out intermittently all day long. It’s extremely irritating.
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Daniel Morris (@ExasperatedOf) reported@ljkbennett @virginmedia Three 4G signal from Hendy & Llanedi down for 5wks to 5 March. At least plugging in a Voxi/Vodafone SIM was possible within a few days. 11 months into WFH pandemic friend has just had BT postcode error fixed and gone from 7 to 46Mbps, now like all his neighbours on the estate.
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calypte, msc. (@calypte_sarah) reported@shanaqui Too many (big) companies suck. I lost my temper at getting 'Mrs' on everything - I never gave a title at all. Virgin Media's response? Oh, I'd have to provide ID, maybe birth certificate, to have it changed. THEY made it up!! It's not my problem!
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Zack Playford (@ZPlayford) reported@virginmedia Is there some sort of issue with your customer care & sales lines? Tried calling at least 3 different numbers, only for the call to either cut off during the ringtone or cut off during the call. Trying to enquire about some bundle changes.
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LaurenHartley❤️ (@xlaurenhart15x) reportedHad nothing but issues with our @virginmedia TV for over three weeks now! Constantly turning off and not coming back on for sometimes upto an hour. And can’t seem to speak to ANYONE on the phone! Help! @virginmedia #virginmediadown #virginmedia
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*~Donna~* (@wolfwitch80) reported@AmazonHelp Thank you for responding. I’ll have to try and sort it later when I put the tv on. I suspect the main issue is with @virginmedia though as I’ve been having service issues for the last year!
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Mo Nazam (@monazamguitar) reportedTwo weeks of unworkable broadband from .@virginmedia can't download stuff, they appear to be 'throttling' my connection, it slows down, keeps dropping. And I can't contact anyone about it. People - please DO NOT USE them.
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Andrew Spiller🦍 (@AndrewSpiller87) reported@virginmedia are the worst providers ever. Changing after being with them 5 years. Slowest fiber speed and still pay a fortune and they don’t fix it.
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Laura Morris (@laukin) reported@virginmedia Hi, no it is still very patchy. It just consistently drops out throughout the day. It can sometimes add up to an hour on my work day when I have to keep resetting the router and it makes absolutely no difference. Called your customer service line twice now and no joy!
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aimeeeee (@avh12) reported@virginmedia As you can see, I first raised this issue 3 weeks ago... still with no resolution.