Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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David Sheppard
(@davesheppard72) reported
from
Solihull, England
@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carol
(@cazzar61) reported
@virginmedia No not yet, in case it kills the other one’s signal
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
@virginmedia 2- In the meantime on Sunday 2/1 got a text to day the area Outage has been fixed and another on Monday am from a different no, saying same It suggested we re-started the router. Im sure you can work out it didn’t help ! MORE TO FOLLOW
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malabazi
(@malabazi) reported
@virginmedia He just said that you guys are experiencing an network outage. Sometimes doesn’t look you guys work for the same company
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Ian Critchley
(@madffrogs) reported
@virginmedia No not really, mobile internet still bad.
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Pauline Lomax
(@RedhillsAnnie) reported
@virginmedia Feedback: Feedback. No point in having a Twitter team who have no access to customer accounts. They just stall the resolution process and spend a lot of time saying ‘sorry’.
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Ernest James
(@DayDreamKing1) reported
@virginmedia how many times do I have to be cut off when trying to cancel a service with you? Can’t do it online, very clever. New tenants at my old address are trying to join your product but can’t because I’m still there. I’m not trying to move my service 1/2
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🏳️⚧️ Skye #BLM ⛧
(@SkyeCoow) reported
@virginmedia I've had an engineer visit. I have no idea why my devices won't get up past 575mb reliably. I'm on the 1gig pack. The engineer used their PDA on my hub 4 and confirmed that it isn't an issue on your end. So I don't know what else to do. I'm considering moving back to 500
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Tim McElligott
(@TimMcElligott4) reported
Update on trying to cancel services with @virginmedia. (1/5) Online chat..... got nowhere after two and a half hours Phone.... 40 minutes on hold....spoke to someone who was given notice but said he needed to transfer me...gave up waiting after another 15 minutes on hold
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Grody
(@pickled_tinker) reported
@virginmedia Much better off banging my head against a wall. The GRE has finally come back. Only down like 16 hours in all and pretty much an entire night's work lost. Not bad considering I've not had it two weeks. /s
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James Gibson
(@jamesgibson279) reported
@virginmedia The things we've done over and over for nearly two years now, no one listens and using bots as agents doesn't help.