Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98 and B97.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 11/19/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Stourbridge and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham TV

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • Shyman00 James Leeson (@Shyman00) reported from Redditch, England

    @LadyofLetter @virginmedia Same issue with BGT 😖

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series

  • MrASingh Amrit Singh (@MrASingh) reported from Birmingham, England

    @virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews

  • beasknees81 Donna B (@beasknees81) reported from Redditch, England

    @virginmedia Help...!!! Got home after picking up the kids and my Internet is now down, the green lights are on the hub one flashing. Rebooted twice, managed to check the status online and says everything is OK with the Internet. Been like it for 45 minutes to nearly an hour

  • Xxx_Rhi_xxX Rhi (@Xxx_Rhi_xxX) reported from Birmingham, England

    @virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout

  • bevvyxo_ ✨ Hannah ✨ (@bevvyxo_) reported from Solihull, England

    @virginmedia ‘s broadband is so awful. It’s speeds aren’t as advertised and there are constant issues. for the past 48 hours the internet cuts out every minute or two. Over. And. Over. Again.

  • Howenblue Charles Shakespeare (@Howenblue) reported from Halesowen, England

    @virginmedia Last Friday I was promised call back by your Customer Care within 3 working days. I'm still waiting ....

  • EvanJoanette Evan Joanette (@EvanJoanette) reported from Birmingham, England

    @virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service

  • DNhunter85 Dave Hunter (@DNhunter85) reported from Birmingham, England

    @virginmedia shocking customer service

  • MarkMarky222 Mark (@MarkMarky222) reported from Solihull, England

    @virginmedia absolutely disgusted with Virgin media’s service and customer service. Bill jumps up £20 form last month and been on the phone trying to speak to someone about it for 52 minutes now. Roll on July 12th when my contract finishes.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.

  • 6ft3Queen ✮。 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮。 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@6ft3Queen) reported from Birmingham, England

    @virginmedia down again 😤

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ghtrainer Gareth Trainer (@ghtrainer) reported from Newcastle upon Tyne, England

    @virginmedia Thanks for reply. Problem was that no agent ever responded to move requests via the bot. I sat for 1hr on the phone last night and finally got it booked. If the bot had worked 1st time I’d be switched on when I move. Now I’ll be without service for a week. Not good when wfh!

  • _TheSlyFox_ James Wheeler (@_TheSlyFox_) reported

    @Birdybabe07 @virginmedia I switched from sky to BT and had no problems since

  • oldwalls padraiggrey (@oldwalls) reported

    @virginmedia Atrocious service all that's needed is a modem just passed 3 Van's nearby

  • daviebhoy08 daviebhoy08 (@daviebhoy08) reported

    @virginmedia how long do u need to leave to qualify to be a new customer as loyalty seems not to get u very far 95 a month for not a lot yet a new customer gets the full package for 77 a month ? Just spent a hour on phone only for the call centre to hang up on me

  • unabawn Una Bawn 💙 (@unabawn) reported

    @virginmedia ? Please answer the question because I'm going around in circles with no resolution

  • TaylorJP28 Taylor (@TaylorJP28) reported

    @virginmedia Yep, we did that yesterday with the telephone customer service man. Still having the same issues unfortunately.

  • oldwalls padraiggrey (@oldwalls) reported

    @virginmedia after getting 3 horizon boxes in last month and now wi fi box gone and wait 48 hours for engineer Atrocious service

  • PBurnett13 Paul Burnett (@PBurnett13) reported

    @virginmedia I have previously supplied the complaint no in this thread You complaint number is C-2106211752. I dont want to make a complaint i just want my issue resolved

  • NeilSomerville Neil Somerville (@NeilSomerville) reported

    @virginmedia When I tried your customer service number last night, it said it would be off until 4pm today. Now it’s 6pm apparently. A) your internal communication seems flawed and B) I work from home - how is that meant to happen?

  • federilli Fede Rilli 🇮🇹🇬🇧🇪🇺 (@federilli) reported

    @virginmedia Hub3. Now we’ve lost connections to anything wired. Once a month we have issues. Somehow the service gets interrupted overnight and everything ***** up. And we keep wasting hours to try to reset. It’s appalling. Even the TV wired in doesn’t work