Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Rachael Barker
(@rachmadmank) reported
from
Solihull, England
@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had problems with my TV since September now can’t get any live football or movies @virginmedia
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hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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James
(@JMEden_97) reported
from
Solihull, England
I hate VirginMedia me getting stupid little lag spikes
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Robin 🤘🏻
(@RobinB1971) reported
from
Solihull, England
@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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David Charlton
(@David_Charlton1) reported
from
Stratford-upon-Avon, England
@virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Rose FRSA
(@YouTeachPaul) reported
@virginmedia And not increase our speed. This is incredibly poor. We’ve been with you for years and you’re willing to leave us with old kit because I won’t accept an 18 month mobile contract! Tell me why I shouldn’t switch supplier to someone who’ll give us proper kit!?!
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Paul Rose FRSA
(@YouTeachPaul) reported
@virginmedia Don’t worry. I’ll change supplier because there’s no reason to stay on a poorer service than I was told was available to me. My home city has just become a gigabit city. This has convinced me to move. Disappointingly poor from you.
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cory bassett
(@corybassett08) reported
@Recklessjai124 @virginmedia @TalkTalk We had virgin before bt and it was utter ****, the internet would go off every 5 minutes
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Venkata Sumanam
(@VSumanam) reported
@virginmedia You mentioned that you can only validate the speeds on our end only through Ethernet. Any modern devices be it laptops or mobiles doesn’t even have a Ethernet port. Yet you concluded that it is a wifi issue.
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Andrew Byng
(@AndrewByng) reported
@virginmedia waiting in my sons house for second time as told 1-6pm wifi not working and haven’t turned up what a joke of a company 1D Merton Road , Southsea 😡
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BestOptomUK
(@UkOptom) reported
@virginmedia Then why can’t u match me to what another customer would pay after the initial offer period??
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archive
(@nthesewalls) reported
@virginmedia i don't know because i never answered but they are insistent calls from your british landlines and i'm Italian i don't understand what happens
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brydo
(@alistairbryson1) reported
@virginmedia shocking customer services. On hold for an hour and the website doesn't work properly. Total shambles. Quick enough to put my price up but diabolical when punters try yo get through and discuss the bill. Disgusting way to treat people
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Phil🇬🇧🇮🇱🏴🏴🇮🇪🇺🇦
(@Philsnr) reported
@UkOptom @virginmedia I would advise anyone looking at VM as media or mobile provider, don't use them, go elsewhere, they are so bad, even Talk Talk are better than Virgin Media
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Terri Geal ❤️
(@terrigeal) reported
@virginmedia My 90yr old Nan’s phone no. was switched with someone else’s last Sat. Now fixed but Nan now has no working number. She’s extremely vulnerable and unable to contact anyone. Phoned fault line but won’t talk to us as she doesn’t know her password. What can we do? Help!