Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 12/28/2025 11:20

December 28: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Halesowen, Solihull and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomHalesowen Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • wthirskgaskill W. J. Thirsk-Gaskill (@wthirskgaskill) reported from Birmingham, England

    @virginmedia Please concentrate on getting up the noses of broadband customers, and stop running shit trains, and suing the NHS for money that was never yours in the first place.

  • Mitz__P Mitesh Parmar (@Mitz__P) reported from Solihull, England

    @virginmedia do you have broadband issues in #Solihull as the service appears to have gone down. According to your service status page tho there aren't any issues 🤔 I beg to differ!

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    @virginmedia Your service has been shit for years. Need a change

  • GTAssociates GTAssociates (@GTAssociates) reported from Redditch, England

    @virginmedia 8 conversations to cancel our service and cxl confirmed by virgin. Cancellation first made on 28 Feb. Just received a bill and you have billed for April and May. What a shambles you are! Get your act together now! I have paid final balance & no more is due!

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband

  • JWilliams_94 Jamie (@JWilliams_94) reported from Birmingham, England

    @idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter

  • GTAssociates GTAssociates (@GTAssociates) reported from Redditch, England

    @virginmedia Media Services,. We have always passed security and never had this issue before!

  • ArcanumDesign Bill Bishop (@ArcanumDesign) reported from Halesowen, England

    @virginmedia Tom, I already have, and they refused to match the same cost when the introductory offer finishes. You are still over charging me £125 p.a. for being an existing customer. Please have a UK customer manager contact me

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew

  • Wrightgal80 Kate Wright ◣ ◢ (@Wrightgal80) reported from Birmingham, England

    @danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia I don't think much will happen given virgin's track record but on the plus side you've given lots of material for my delegates on next Saturdays Customer Service module.

  • admcdermott Adam McDermott (@admcdermott) reported from Dorridge, England

    @virginmedia 6 week a ago we lost all service, finally got an appt for yesterday to have cable dug up and reconnected. Engineer rang twice to check contractors had done street work - no. Assured by CS it would be done, it wasn't. Now another 2 weeks! You just don't care!

  • WestonKerri Kerri (@WestonKerri) reported from Birmingham, England

    @virginmedia absolute joke !! worst customer service provided ! #whybother

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia Just had a look at what you've sent, you lot are a real joke, you screw up and then push customer to do all the work and hope they give up, I surggest you find another job far as possible form customers,

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Virgin Media should be reported to the advertising standards, for lies, what a total load of crap, try getting your customer service telling the truth for a start .

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @CapnKink @virginmedia They don’t even respond when you complain. I haven’t got the patience to keep phoning to get a temporary fix. Just gotta decide which service to switch to and they’re gone.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It’s media. I have sent off the details to change account holder name and heard nothing back it has been over 2 weeks, can’t get anywhere when i contact your call centre. I need a change to our services and need support with this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ameenp007 $p (@ameenp007) reported

    @virginmedia hi virgin media, I'm not able to speak with home move department and you guys don't even have a email address for customer complaints? It take around 20+minutes to connect to your call centre and when call gets transfered to home move it gets disconnected.?

  • IamRobKemp Rob (@IamRobKemp) reported

    @virginmedia There’s a few errors on the guide, spelling mistakes incorrect programs being shown.

  • rockydennis Robin (@rockydennis) reported

    @virginmedia Yeah, I've checked that everything's using the right credentials and I've never changed them on this hub. I still can't connect on my pc, phone, or laptop.

  • velandia3 Gav Clavijo (@velandia3) reported

    @virginmedia Wireless conection. Been waiting for more than 20 min to speak with someone to help me,but no luck with you. Same problem since i signed that contract

  • Tommy61341131 Tommy (@Tommy61341131) reported

    @virginmedia @virginmedia whats with all the internet outages? I’ve had no internet since last night and looked online to see this is a outage for others too, please resolve this issue fast

  • Yonzinho06 John17 (@Yonzinho06) reported

    @virginmedia I'm not running anymore fault tests I know it's an issue with your company doing "maintenance work" can u tell me when my Internet will be back on? M28

  • BenMark_C Ben (@BenMark_C) reported

    @virginmedia My only option will be to write to you. The service is very poor.

  • micklyttle81 Micky Lyttle (@micklyttle81) reported

    Morning @virginmedia I have a relative desperately trying to contact the correct dept but getting passed around. Had the talk 1000 for years..just upgraded to top internet package.. call made to Thailand.. charged £185.. was removed from his account but not by him. Help please

  • littlemore20 Tessa Bennett remembering Toddy and Kevin (@littlemore20) reported

    I seemed to lose my internet for about an hour and a 1/2. I spoke with a very patient bloke from @virginmedia and it seems that my laptop "has issues" as there`s not a problem at their end. Now I can get Twitter but not my e mails...

  • CharlieBarton_ Charlie Barton (@CharlieBarton_) reported

    @virginmedia can you help, I’m trying to cancel my service but there’s no way to do it online So I tried your chat bot and it disconnected from me after I put in my details. So I rang and was hung up on while on hold Anyone able to help me sort this?