Virgin Media Outage Report in Redditch, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Redditch come from postal codes B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Halesowen and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
-
Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
-
Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
-
di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia No. It’s usually just one of the connected devices we lose at a time. Most often speakers but sometimes security cameras, sometimes hue bulbs. Never everything at once.
-
Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
-
liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
-
di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
-
Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
-
Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
-
Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
-
Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
-
Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
-
Bex
(@Bexybexxo) reported
from
Dorridge, England
Seems to be issues with Virgin Media at my parents #mehhh
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bota
(@BotaF12016) reported
@virginmedia you can shut up as i dont care about your sorry , just do the service
-
Norman Normal #RestoreTheWhip #WeSupportCorbyn
(@NormalN7) reported
@Hephaestus7 @philiphoward20 Beware all. Probably best not to to act on any cold phone calls any more. Never mind how legit they seem. I had a scamming company who claimed to be Virgin Media on to me today. It was a close call. The level of sophistication was something I hade never witnessed before.
-
humphreycushion
(@humphreycushion) reported
@virginmedia posting for a friend. .. Works remotely now for @letstalkcentral council in a vital position. Very poor internet service for weeks, now no internet at all. No engineer until Thursday earliest yet you want £240 to cancel contract?!
-
john field
(@fieldvegeta) reported
@virginmedia So nothing then…. Just like the help guides or anything on your website that doesn’t promote putting an ‘engineer’ in your house during a pandemic or upgrading to a new hub for only 80% more money a month just to get old speeds back
-
Highbury Fields
(@FieldsHighbury) reported
@zohar_melamed @virginmedia Thanks Zohar. It was your previous posts that made me think the problem is Virgin’s installed equipment. The problem is getting any sensible response from them. Customer service or engineers. After various interventions really needs them to start again from scratch...
-
ethan
(@9ethvn) reported
@virginmedia Where can i get help for opening some ports on my router
-
Harrison Dan
(@DanPlaysGames22) reported
@casper197635 @TheMrMegabyte @virginmedia So 5Ghz is a weaker signal in terms of it struggles to travel through walls how ever it carries a much faster speed. In most cases you only want devices that rely on fast downloads to be on 5Ghz and older devices that may not need the fast speeds as much on 2.4Ghz
-
Scouse 👤
(@twittedtwotted) reported
@4Viewers No its not a device issue I have it in black and white from virgin media they Do Not include your app on the new virgin 360 software roll out.
-
Rik Kendell
(@Rikki_Sixx) reported
@virginmedia Morning! After speaking to retentions recently and entering into a new contract I have been overcharged for my service. Can I DM you to try and get this resolved?
-
Paul Smyth
(@MrMoanschmole) reported
@virginmedia hi I have no tv service and have rang 1908 but no customer service is working today. How can I get my tv service back. I think it’s ridiculous that there is no help available over a weekend?