Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 02/15/2026 12:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Stourbridge, Cradley Heath, Redditch and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomSolihull Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham TV

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia After an hour in a chat session, which involved factory reset of hub, the problem persists. Agent then goes and checks to advise a fault in my area - estimated fix this evening. Wondering if I am now back into the old fortnightly failure cycle..

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.

  • 6ft3Queen ✮。 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮。 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@6ft3Queen) reported from Birmingham, England

    @virginmedia down again 😤

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia Nope no difference . Usually do this 3 times a day and normally solves the problem

  • MarkMarky222 Mark (@MarkMarky222) reported from Solihull, England

    @virginmedia absolutely disgusted with Virgin media’s service and customer service. Bill jumps up £20 form last month and been on the phone trying to speak to someone about it for 52 minutes now. Roll on July 12th when my contract finishes.

  • DNhunter85 Dave Hunter (@DNhunter85) reported from Birmingham, England

    @virginmedia shocking customer service

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia I'm trying to get our bill down paying 134 a mouth is to much got the VIP package the first caller said could get it down to 99 then said no because we can't get 500 mb in our area got cut off now been on phone another 50 mins

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews

  • Shyman00 James Leeson (@Shyman00) reported from Redditch, England

    @LadyofLetter @virginmedia Same issue with BGT 😖

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.

  • MrASingh Amrit Singh (@MrASingh) reported from Birmingham, England

    @virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!

  • EvanJoanette Evan Joanette (@EvanJoanette) reported from Birmingham, England

    @virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    Starting to have all the same Connectivity problems with @virginmedia as before even now we have their “best” hub. Fed up of having connectivity issues with our supposedly connected home. One minute it works, the next it stops for no reason. All settings checked and correct.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series

  • Xxx_Rhi_xxX Rhi (@Xxx_Rhi_xxX) reported from Birmingham, England

    @virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peps36 peps36 (@peps36) reported

    @virginmedia any help with virgin mobile on here ?

  • dauwalder Stephen Dauwalder (@dauwalder) reported

    @virginmedia It was originally an area fault and my property was the only one remaining without service. They then made the appointment for Friday and latterly replaced it with Tuesday. There are no sooner slots available - really poor show. Why is it that VM managers hide from customers

  • BlaRiX Seeking Knowledge (@BlaRiX) reported

    @DhapSodiK @virginmedia Same but mine has been down since Monday and engineer even confirmed there is outage but their website still says there is no issue and I'm still without Internet since Monday

  • kimbo27 kimbo27 (@kimbo27) reported

    @virginmedia advertising deals then not honouring them after 4 hours online chat is disgusting service.

  • lauren_hodgman Lauren Hodgman 💜 (@lauren_hodgman) reported

    @virginmedia We need an experienced engineer out to the house. The WIFI doesn’t work as usual despite it saying signal is good, the TV boxes installed last Friday - don’t work. Nothing works so we either need someone out ASAP or cancel the whole thing. Don’t seem to be getting anywhere

  • Shavesy82 Allan Shave (@Shavesy82) reported

    Wow @virginmedia you really know how to look after your customers... not! Advertising a new customer bundle for £53 a month, my 70 year old pensioner father who has been a loyal customer of yours for years can have the same package for £117 a month. Disgusting.

  • DebraDommen Debra Dommen (@DebraDommen) reported

    @GeorgeMonbiot @VodafoneUK So sorry for your loss & your experience. Virgin media are just as bad. After I had informed them several times of my father's death they continued contact & even sent a letter to my father acknowledging a complaint! On the other hand Churchill insurance were amazing @Churchill

  • linkedin_growth Debra Kelly - LinkedIn Trainer & Telemarketing (@linkedin_growth) reported

    @virginmedia help wifi booster is tripping the flue box!

  • FlyingSikh2 FlyingSikh (@FlyingSikh2) reported

    @virginmedia how much does it cost for an existing customer to upgrade sky sports to sky sports HD?

  • Mikey_Abegunde Mikey A Abegunde (@Mikey_Abegunde) reported

    @virginmedia It’s not working!