Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Andrew Horton
(@Villandrew) reported
from
Solihull, England
@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia No, it’s terrible
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David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞
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Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
@virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.
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STEEEB
(@mavMclovin77) reported
from
Birmingham, England
@virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure who I’m supposed to be contacting on this but my phone service keeps going in and out is there a problem in Solihull?
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@virginmedia Wifi down AGAIN in b92... come on!
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@davo1982 @virginmedia Went down in B92 also Fudgy. Up again after 45 mins. Does crash too often
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Dan Bull 🍐
(@itsDanBull) reported
from
Birmingham, England
@MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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Aaliya
(@Aaliya_UK) reported
from
Birmingham, England
Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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morble
(@sophiemorbey) reported
from
Birmingham, England
Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.
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Danny Moss
(@Mossymossy3) reported
from
Solihull, England
@virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
@virginmedia Yes, a cost change. I've tried switching the hub on and off. This usually works but no luck this time. No known issues in the area.
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Jason Flynn
(@jasondflynn) reported
@virginmedia Hi no problem; it was encouraging me to go to bed! What happened just out of interest any idea?
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𝒢𝑒𝓂𝒾𝓂𝒶
(@gemma20101) reported
@virginmedia trying to get through to discuss my complaint resolution but having no luck. Please can someone contact me to discuss my bill
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
@virginmedia Without Internet it's running v slow through my mobile data but what are the links please?
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pamela powell
(@pammy6264) reported
@virginmedia yes checked area status says normal service tried usual reset check cables unplug etc all lights are green on front of hub3 green arrows flashing tried booking engineer apt for earliest available on tues 8th Dec to then arrive at oops! there seems to be a problem!
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JHarris
(@JHarris35377212) reported
@virginmedia your online support took 4 hours to respond and they have no idea how to help and this was after spending an hour on the phone. I'm moving house soon and I highly doubt I'll get virgin in my new place.
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Jen Clowes
(@jensven) reported
@virginmedia still no connection after 6 hours!! How is this improving my broadband service? I've lost nearly a whole day's work. I need to speak to someone but cannot get through on your phoneline. It is a joke
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Nick Stewart
(@colonelstewart) reported
@virginmedia I have spent 40 mins going round and round in ever increasing circles trying to speak to human being with no success I want to renew my account so perhaps you can help on here ?
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Alan Moss
(@the1itguy) reported
@virginmedia Yes, I can access and send emails via webmail but I can not send emails via any client program. All the settings are correct and I have been through all the help online even posted on the community page. It is something blocking me on the SMTP server
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anoop
(@anoop06996387) reported
@virginmedia absolutely disgusted by your customer service standards. Sold a package with not all the products delivered and now you don’t want to investigate. Don’t even have the decency to address my case but cut me off. Anyone thinking of moving to Virgin Media - be warned