Virgin Media outages and service status in Redditch, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Redditch, Bromsgrove, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull
|
Total Blackout | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Tracey Simkins (@simkins_tracey) reported from Halesowen, England@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandOnly 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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sarah allen (@sair74) reported from Redditch, England@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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Mark Cottrill (@Markycot) reported from Solihull, EnglandAnd now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia I am mate awful service
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Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Stuart Henley (@HenleyStatic) reported from Halesowen, England@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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victoria nicholson (@bicovico) reported from Solihull, England@virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?
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victoria nicholson (@bicovico) reported from Solihull, England@virginmedia shocking service again today
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💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England@virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!
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James (@JMEden_97) reported from Solihull, EnglandI hate VirginMedia me getting stupid little lag spikes
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
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Peter Brocklehurst (@pasty_pete) reported from Solihull, EnglandGood old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
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Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Hamps (@F1Dweeb) reported from Redditch, EnglandBroadband not working folks and your site keeps crashing on 4g @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Bucks (@b0bbybux) reported@biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.
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Pure Hearted Human (@Graelwyn) reported@GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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Martin Whelan (@mairtinofaolain) reported@PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore
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Virgin Media News (@VirginMediaNews) reportedResidents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY
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🏴 Simon Forsyth 🏴 (@superbairn) reported@virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.
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M-O-O-N (@Borgle1) reported@caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.
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Caz (@caz_fizz) reported@MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.
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Lee Harris (@LeeHarris) reportedHey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!
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Colin (@Colinmc7t) reported@virginmedia Yeah yeah yeah absolutely useless service
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Marina Robb (@MarinaRobb) reported@MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.