Virgin Media Outage Report in Redditch, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Solihull, Cradley Heath, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
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Dave Shep
(@daveshep1) reported
from
Solihull, England
Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
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Cllr Jason Fojtik
(@JasonFojtik) reported
from
Stratford-upon-Avon, England
@virginmedia I try to contact you about my installation, an hour later u cut me off. Now I can’t get hold of u to cancel. Can’t risk being a customer with ur terrible customer service.
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia you have the upmost awful service. Over the last two months Iv called you so much and did the text option and nothing. All we wanted is some help
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Roisin Bailey
(@midwifephd) reported
from
Birmingham, England
@amesmorton48 @virginmedia They're the worst.
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media is down yet a-*******- gain. I'm off to bed.
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔
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Amy Morton
(@amesmorton48) reported
from
Birmingham, England
Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.
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Marian Rist
(@chillaxed1) reported
from
Birmingham, England
@virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!
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Chris Dack
(@chrisgdack) reported
from
Solihull, England
Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten
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Will Riley
(@troublewithdata) reported
from
Solihull, England
@virginmedia your internet once again down in Solihull
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved
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Will Riley
(@troublewithdata) reported
from
Solihull, England
@virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia oh for Christ sakes. Tv not working again. Won’t even pick it up. It’s plugged in correctly (nothing changed but we checked) but my tv is not picking it up at all. All my other stuff works so it’s your issue and your service checker doesn’t help at all!
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Umair Ansari
(@Uma1r_F1) reported
from
Solihull, England
@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.
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Isa #StayHomeSaveLives
(@isamutlib) reported
from
Birmingham, England
It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.
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Ashley Brian Wright (Starz)
(@MrAStarz) reported
from
Birmingham, England
@virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬
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Body Mania Ltd
(@bodymanialtd) reported
from
Birmingham, England
@vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stevemufcecfcengland
(@stevemufcecfc) reported
@virginmedia internet down here in Exeter again. Sort yourselves out please this isnt what i pay for!👎
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Amy ♥️
(@ukbelieber110) reported
@virginmedia So disgusting the internet is down again !! When is this going to be fixed ?
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barry tinto 🇺🇦
(@barryt69) reported
@virginmedia Still down kt16 area
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Laura May Kelly
(@Lmk7May) reported
@virginmedia what is wrong with your company?? Swapped a month ago under the guise of multiple betterments from Sky, and yet, nothing but trouble. Connection dropping out all the time and/or really slow. So unimpressed.
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Kayden Nzanga
(@KaydenNzanga) reported
@virginmedia I've had months of issues with virgin media, it's beyond a joke, my internet has been on and off all day now. I work from home and it's a major problem. Will definitely be going elsewhere for my wifi
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Julie Simmons
(@Julie99sim) reported
@virginmedia It's still down and can't get through to talk to anyone for help
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M4rkySp4rky2011
(@M4rkySp4rky2011) reported
@virginmedia Why do we pay for such crap.. it’s down yet again
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damnusename
(@damnusename) reported
@virginmedia It's down again. And no I haven't checked the service status as I can't reach that site.
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Nichola
(@nicholam82) reported
@virginmedia more downtime!!! This is just not good enough, your service of late, has been utterly appalling!! 😡😡😡 #VirginMediaoutage
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Robert McGowan🏴
(@robmcg6) reported
@virginmedia issues all day with broadband,any chance of sorting it out,can’t even access my account details