Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 01/26/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • _shannonC shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia They haven't called me yet that's how bad you're

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia Sending me over bill again and again n customer service is even more worst

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • _shannonC shanny C 🌹 (@_shannonC) reported from Solihull, England

    @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • David_Charlton1 David Charlton (@David_Charlton1) reported from Stratford-upon-Avon, England

    @virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

  • JMEden_97 James (@JMEden_97) reported from Solihull, England

    I hate VirginMedia me getting stupid little lag spikes

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

  • k1El_w Kiel (@k1El_w) reported from Birmingham, England

    @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

  • jfrncs_ John (@jfrncs_) reported from Birmingham, England

    @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

  • tarun65170952 tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WhatYear_IsThis Martin Hearn (@WhatYear_IsThis) reported

    @virginmedia Yes I’ve done that multiple times in the past and there’s nothing available to me. You work for Virgin so why can’t you just tell me how to get a cheaper service?

  • George2Rachel Rachel George (@George2Rachel) reported

    @virginmedia Answering the phone would be good. Sending me a new router would be even better.I can’t even book that online.I also raised an offcom complaint and I still haven’t had any word on this either.I am unable to watch Netflix or Disney plus both paid for subscriptions. Appalling

  • Aidyoo76 Aidy (@Aidyoo76) reported

    @virginmedia If the Internet isn't fit for purpose then I'm lecky allowed to cancel all subscriptions with virgin as I'm not getting anywere with yourselves can some one ring me

  • ColinShearring Colin Shearring (@ColinShearring) reported

    @virginmedia If you think I would spend an hour waiting to be transferred and then 4 hours on a mobile... because given the issue is no phone line guess what 150 wouldn't work The phone is now back on... seems they must have been doing something around 1315 when everything dropped Communicate

  • abradders9 Andrew Bradshaw (@abradders9) reported

    @virginmedia I have tried that and the customer service and help I received was “that’s the deal for new customers and nothing we can do , I tried to ring and use the chat but no help or assistance or customer service from anywhere !

  • lallyboo16 Laura Hamilton (@lallyboo16) reported

    @virginmedia The checks online still haven’t resolved the issue and won’t let me book an engineer visit. Can you fix this remotely?

  • Aidyoo76 Aidy (@Aidyoo76) reported

    @virginmedia No honeslty 2 hours with some one yesterday going through all the issues to get passed to technical team stayed on my phone until 8pm last night absolutely fuming you really need to look after all customers I my self have been with you for years now

  • isolation_beats Isolation_beats (@isolation_beats) reported

    @virginmedia Checked there is nothing. Your call centre are saying there is a outage in my area can you please check this for me.because limited service doesn’t show there is a outage in my area

  • Aidyoo76 Aidy (@Aidyoo76) reported

    @virginmedia Get back intouch wow you should be getting intouch with me or give me a answer to what I asked im trying to eliminate the problem for you and myself can you send the new router or even another one the same were doni go from here

  • DWozza Wozza (@DWozza) reported

    @virginmedia I been told 3 times the wires in my area will be replaced abs it hasn’t been done, awful at the moment, lag the whole time I’m online and embarrassing as I’m a streamer, when will something be done?