Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Henley in Arden, Stourbridge, Bromsgrove, and Halesowen.

City	Problem Type	Report Time
Redditch	Internet	7 hours ago
Redditch	Internet	8 hours ago
Solihull	Internet	2 days ago
Solihull	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 4 minutes ago from Solihull, England

  @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

• 
  Roger Leitch (@notdodgy) reported 6 minutes ago from Solihull, England

  @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

• 
  Jeff Roach (@roachie1969) reported 7 minutes ago from Solihull, England

  @virginmedia what are the customer service hours at the moment?

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Andrew Jones (@andyjuk) reported 10 minutes ago from Solihull, England

  @virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!

• 
  Stuart McCullagh (@stumccullagh) reported 13 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Stuart McCullagh (@stumccullagh) reported 28 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Robin 🤘🏻 (@RobinB1971) reported 31 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  byron parsons (@byronparsons05) reported 33 minutes ago from Solihull, England

  @virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke

• 
  Justin James Clack (@JustinJmsClac) reported 36 minutes ago from Halesowen, England

  @virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 38 minutes ago from Redditch, England

  @virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 43 minutes ago from Wythall, England

  @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

• 
  Evan Davis (@EvanD) reported 46 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Neil Churchard (@Neil_Churchard) reported 48 minutes ago from Solihull, England

  Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤

• 
  shanny C 🌹 (@_shannonC) reported 49 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Mark Cottrill (@Markycot) reported 52 minutes ago from Solihull, England

  I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!

• 
  Stuart McCullagh (@stumccullagh) reported 53 minutes ago from Solihull, England

  Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!

• 
  Mark Baldwin (@mark_xc) reported 56 minutes ago from Solihull, England

  @virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today

• 
  Mark Cottrill (@Markycot) reported 58 minutes ago from Solihull, England

  @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs c (@w47carr) reported 7 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  Sunny Singh (@sunnysenguk) reported 11 minutes ago

  @virginmedia I’ve DM you 3 days ago.. and I havnt had a response.. amazing customer service from Virgin media.. you asked me to message and I hav..

• 
  FordPrefect (@fp2072) reported 13 minutes ago

  @virginmedia Shocking service , told you'd call to discuss offers , no one does, I then get a call from the complaints team that I can't take so they say they'll call back and they don't either

• 
  FPL Hornet (@fpl_goldenboys) reported 14 minutes ago

  @virginmedia Down every day this week, utter crap

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 14 minutes ago

  @virginmedia Hi my virgin media contract has ended so I’m free to leave to another, can anyone from virgin media help me with a new contract

• 
  Chris McGregor (@CmucG) reported 17 minutes ago

  @virginmedia So after the DM discussion there is still no resolution to the package I pay for not being fully available. Just being told to be patient! The compensation offered for not getting the full package I'm paying for is insulting. Not a great way to treat new customers.

• 
  simon robinson (@lincs1simon) reported 17 minutes ago

  @DVDfever When my virginmedia cable gas gone down freeview is my plan b lol

• 
  oɹunɯ‾ǝʞᴉɯ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🖥 🎸 (@mike_munro) reported 17 minutes ago

  @virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.

• 
  Shaun (@RockerSBM) reported 18 minutes ago

  @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

• 
  Hash&Salt (@HashandSalt) reported 25 minutes ago

  @MartinSLewis Always with Broadband providers. Virgin media ramp up the monthly fee alot when contract ends. Mine doubled to nearly £80 a month literally just for 500gb fibre, no phone line or TV package. Don't take first answer. It took me 3 or 4 calls to knock it back down to £40 odd a month