Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Halesowen, Stourbridge and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Dave Shep
(@daveshep1) reported
from
Solihull, England
Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
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Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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Chris Dack
(@chrisgdack) reported
from
Solihull, England
Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.
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Adam
(@brumadam) reported
from
Birmingham, England
Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Roisin Bailey
(@midwifephd) reported
from
Birmingham, England
@amesmorton48 @virginmedia They're the worst.
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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Umair Ansari
(@Uma1r_F1) reported
from
Solihull, England
@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neetesh Bhojani
(@NeeteshBhojani) reported
@virginmedia Exhausted my personal data to work from home and your service every other day in this area gets worse - fed up now - customer over 20 years - looking at other options for broadband in our area - Virgin Media service and communication is absolutely unacceptable
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Mrs Smith
(@SmithysMaud) reported
@virginmedia Taking payment every month whilst we sit here with no tv, no broadband. We have a contract, I pay for your service, you aren’t providing that so I’m not paying. I’m already paying for extra data every month on our mobile bills. Virgin media is a joke.
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andi
(@andimccaig) reported
@virginmedia Going through trying to fix broadband and am not getting an option for live chat.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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andi
(@andimccaig) reported
For the last month my Internet with virgin media been that bad I've had to upgrade my phone Internet package from 30gb to unlimited.. 🙃 Think its time for a change
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🇺🇦DII=IIS🇺🇦
(@bigheadcomms) reported
@virginmedia all the kit got collected. I shouldn't have to spend entire working days trying to cancel my services THEN i get BDO collections sending me letters threatening to take me to court
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The CCL
(@TheCCL_) reported
@virginmedia So what is you’re job on here? No access to accounts, can’t call me. If i told you everything about the issue I have you wouldn’t be able to do a single thing about it would you?
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Hugh Terry 💙💙
(@Hugorelly) reported
Today's enjoyable remote recording session unfortunately ruined by my internet connection repeatedly going down! Frustrating really. #VirginMedia