Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Redditch, Henley in Arden, Stourbridge, Bromsgrove, and Halesowen.

City	Problem Type	Report Time
Solihull	TV	5 days ago
Redditch	Internet	5 days ago
Redditch	Internet	6 days ago
Henley in Arden	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Evan Davis (@EvanD) reported 29 seconds ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Hamps (@F1Dweeb) reported 3 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Neil Simpson (@nippa77) reported 5 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  James (@JMEden_97) reported 7 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Tracey Simkins (@simkins_tracey) reported 8 minutes ago from Halesowen, England

  @virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!

• 
  Stuart McCullagh (@stumccullagh) reported 10 minutes ago from Solihull, England

  @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

• 
  Steve Deery (@SteveDeery) reported 11 minutes ago from Solihull, England

  @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

• 
  Roger Leitch (@notdodgy) reported 13 minutes ago from Solihull, England

  @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

• 
  Dean Kavanagh (@dean_kavanagh) reported 15 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Lee Greenhouse (@Baggielee80) reported 20 minutes ago from Halesowen, England

  @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

• 
  Stuart McCullagh (@stumccullagh) reported 33 minutes ago from Solihull, England

  Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

• 
  Mark Cottrill (@Markycot) reported 35 minutes ago from Solihull, England

  @virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog

• 
  Stuart Henley (@HenleyStatic) reported 36 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Ade1701 (@Ade1701) reported 36 minutes ago from Dorridge, England

  @virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 43 minutes ago from Wythall, England

  @virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving

• 
  Stuart McCullagh (@stumccullagh) reported 46 minutes ago from Solihull, England

  @virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone

• 
  Ade1701 (@Ade1701) reported 48 minutes ago from Dorridge, England

  @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

• 
  David Charlton (@David_Charlton1) reported 58 minutes ago from Stratford-upon-Avon, England

  @virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.

• 
  Andy (@a_Muss60) reported 58 minutes ago from Solihull, England

  @virginmedia 😱 a 100mb internet, TV and phone service that works.

• 
  Peter Brocklehurst (@pasty_pete) reported 58 minutes ago from Solihull, England

  Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonnie (@JonnieBoyRacer) reported 3 minutes ago

  @OliverGMcManus @virginmedia That can’t be right. Send a letter complaining the contract has been frustrated by the lack of service

• 
  markrmifsud (@markrmifsud) reported 3 minutes ago

  Thank god we have backup internet "just" and @FreeviewTV on @Manhattan_TV whilst we wait four days for @virginmedia to fix their service

• 
  Ravinandan Pratap Singh (@RavinandnSingh) reported 4 minutes ago

  @VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?

• 
  Urban Groove (@Urban__Groove) reported 5 minutes ago

  @virginmedia It started last month, and it was you who authorised it 😡 I dont need o2's useless service volt benefit crap, Ive been instructed to contact the police as theyre harassing me for payment for a **** service i didnt ask for, this is your fault

• 
  Poli 🤌 (@CryptoPoli) reported 6 minutes ago

  @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!

• 
  Tom Edwards (@BBCTomEdwards) reported 9 minutes ago

  Interesting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%

• 
  Callum Fludgate (@fludgate1) reported 10 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  Mick.W (@mrwood71) reported 11 minutes ago

  @virginmedia you have the most rudest and aggressive sales personnel that called me after checking your website and thinking of joining. @skytv you have the worst renewal offer after joining 15 years ago when returning from overseas service Any alternatives?

• 
  Marifi (@me_marifi) reported 15 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  TrippingMonke (@TrippingMonke) reported 19 minutes ago

  @OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?