Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 03/18/2025 09:30

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Stourbridge, Worcester and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail
United KingdomBirmingham Total Blackout
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • Sweetkatexx Kathleen Devlin (@Sweetkatexx) reported from Birmingham, England

    Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?

  • isunhita Sunhita Ing (@isunhita) reported from Stratford-upon-Avon, England

    @virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Internet down in B90 4? No service for last 30mins

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Tech support which is just another auto bot? Done that already

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • andyjuk Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!

  • Baggielee80 Lee Greenhouse (@Baggielee80) reported from Halesowen, England

    @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshSyratt Josh (@JoshSyratt) reported

    @virginmedia Hi, I've been trying to get in contact for ages with you guys. I'm extremely unhappy with your service. We have 'upgraded' and the WiFi's even worse now. I want to leave, please help.

  • Smiley_75561 smiley (@Smiley_75561) reported

    @virginmedia I live in Birmingham and my internet keeps on lagging out freezing and restarting. Are you guys having an outage if you are please let me know.

  • CarolinePerry71 Caroline (@CarolinePerry71) reported

    @virginmedia VIRGIN HELP PLEASE. My mother is 81 her tv not working and someone supposed to arrive Monday with new box. No one has been. She has called customer service repeatedly and cant speak to anyone. She is vulnerable and lives alone and depends on tv. Who can action this

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • scrabsy Steven Robinson (@scrabsy) reported

    So less than 1 week after signing up to @virginmedia my new land line number has found its way to scammers. Im not saying someone is profiting from selling on newly registered numbers but its very strange! Especially since i have never given this number out to anyone.

  • IveGotWood1979 Jamie (@IveGotWood1979) reported

    @virginmedia Sure. I negotiated my price a couple of months back for the 200mbps service. Then last month you tell me it's going up by £3.50 from march. Then this week Vodafone have said I can have their 500mbps service for slightly less, fixed for 24 months. Seems a no brainer really

  • terrimcfarlane_ Terri ♥ (@terrimcfarlane_) reported

    Has anyone ever managed to actually successfully have a complaint dealt with by @virginmedia without being completely fobbed off? Please tell me how 🙌🏻

  • lee1988mars Lgmars (@lee1988mars) reported

    @virginmedia why have I spent over 2 hours on the phone waiting for you to answer the phone so I can cancel the services ******* useless this company no one should be joining no wonder your having to drop your prices

  • howardwing63 Howard Wing (@howardwing63) reported

    @virginmedia Have had issues with tv streaming services for past week or so. Internet (Wi-Fi) keeps dropping out on a daily basis. Virgin TV Control no longer allowing me to connect and watch tv via iPad. All in all - Not getting what I’m paying for.

  • camcanary StewartB (@camcanary) reported

    @virginmedia Spoke too soon; outage 13:16 to 13:25. Nine minutes again!