Virgin Media outages and service status in Redditch, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Jun 10, 9:38 PM GMT+1.
- Internet (82%)
- Total Blackout (9%)
- TV (9%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Redditch, Henley in Arden, Stourbridge, Bromsgrove, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull
|
Total Blackout | 7 days ago |
|
Redditch
|
Internet | 8 days ago |
|
Redditch
|
Internet | 8 days ago |
|
Solihull
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
Sunhita Ing (@isunhita) reported from Stratford-upon-Avon, England@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!
-
𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
-
Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
-
Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog
-
Matthew Weaver (@MattWeav7) reported from Halesowen, England@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
-
sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
-
Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
-
Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
-
Tracey Simkins (@simkins_tracey) reported from Halesowen, England@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
-
Doonie (@lorna_conway) reported from Redditch, England@virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!
-
Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
-
Mark Jones (@villans1982) reported from Halesowen, England@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
-
Roger Leitch (@notdodgy) reported from Solihull, England@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
-
Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
-
Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
-
shanny C 🌹 (@_shannonC) reported from Solihull, England@virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.
-
Will Cooling (@willcooling) reported from Solihull, England@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
-
byron parsons (@byronparsons05) reported from Solihull, England@virginmedia is there any issues with internet today? It’s been down for three hours now
-
Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
-
Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
MC (@_MCRL_) reported@virginmedia @21nonsense12 Never mind that DAZN has gone off sort it out we want a refund
-
Graeson Laitt (@Laitty) reported@virginmedia I'm therefore trying to understand whether there are any additional checks or blocking options available at Virgin Media's end, as I have already exhausted the options available to me as a customer.
-
Darren Hayes (@darrenhayes1973) reported@virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!
-
The Hodge-Cast Podcast (@Hodge_Cast) reported@DAZNBoxing I can safely say, I will never be purchasing a PPV from your service again. Nearly 15mins of a blank screen for a PPV - I realise technical issues happen and it’s live, but to make no attempt to to fix this problem in a timely manor is a farce. @virginmedia I’ll be cancelling my subscription with yourself also, if I don’t receive a refund. Unacceptable!
-
ROBOT (@ROBOTkombucha) reported@virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..
-
ORIGINAL GOONER JOHN (@1947originalgo1) reported@virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.
-
Fayez Ahmed (@Fahmed911) reported@virginmedia paying soo much for this and still out in PR1 region of Preston. Been off all Sunday and now today awful service and not worth it. Defo need to move away #virginmedia #broadband #shocking
-
STEPHEN (@stevied151181) reported@virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟
-
Georgia Lisa (@Georgialisa) reported@virginmedia you’ve put the price of my broadband up yet the connectivity is worse - I cannot get connection upstairs in my house and my devices hive/ring etc are no longer working and you have no contact email on your website - poor service
-
GingaGill💙👩🏻🎓😷 (@GingaGill) reported@SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.