Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Bromsgrove, Solihull, Halesowen, and Stourbridge.

City	Problem Type	Report Time
Redditch	Wi-fi	13 days ago

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Roger Leitch (@notdodgy) reported 6 minutes ago from Solihull, England

  @virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.

• 
  Ade1701 (@Ade1701) reported 11 minutes ago from Dorridge, England

  @virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!

• 
  Mark Baldwin (@mark_xc) reported 17 minutes ago from Solihull, England

  @virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today

• 
  Mark Cottrill (@Markycot) reported 22 minutes ago from Solihull, England

  @virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!

• 
  victoria nicholson (@bicovico) reported 23 minutes ago from Solihull, England

  @virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?

• 
  Stuart McCullagh (@stumccullagh) reported 24 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 25 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Stuart McCullagh (@stumccullagh) reported 28 minutes ago from Solihull, England

  @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

• 
  R Joberns (@rjoberns) reported 33 minutes ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  Jeff Roach (@roachie1969) reported 38 minutes ago from Solihull, England

  @virginmedia what are the customer service hours at the moment?

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Roger Leitch (@notdodgy) reported 39 minutes ago from Solihull, England

  @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

• 
  Steve Deery (@SteveDeery) reported 39 minutes ago from Solihull, England

  @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

• 
  Nickins (@ninsull) reported 40 minutes ago from Solihull, England

  @virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.

• 
  Alien-**** (@CosmicHustler) reported 40 minutes ago from Redditch, England

  @virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...

• 
  victoria nicholson (@bicovico) reported 42 minutes ago from Solihull, England

  @virginmedia shocking service again today

• 
  Ade1701 (@Ade1701) reported 44 minutes ago from Dorridge, England

  @virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!

• 
  John Stanton (@Stanton_J) reported 45 minutes ago from Solihull, England

  @virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv

• 
  shanny C 🌹 (@_shannonC) reported 50 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  sharon Elizabeth Noa (@SharonNaokes) reported 54 minutes ago from Wythall, England

  @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Wiper (@chris_wiper) reported 4 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  Paddy Sweeney (@PaddySw99745534) reported 7 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Unainstein (@AstonVillaDoge) reported 8 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Virgin Media News (@VirginMediaNews) reported 9 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.

• 
  Wolf Matt (@WolfMatt1987) reported 10 minutes ago

  After trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on

• 
  Crystal Q (@MizzCQ) reported 12 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

• 
  Russell Frew (@rhfrew) reported 13 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  dharmi04 (@Dharmi04) reported 15 minutes ago

  @virginmedia hi I have a problem with my broadband

• 
  Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported 17 minutes ago

  @LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.

• 
  Rachel (@rachrl1486) reported 19 minutes ago

  @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?