Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Nick ☭
(@GoatApocalypse) reported
from
Birmingham, England
@virginmedia Difficult to access websites because the 4G reception at home is so poor!
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though
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Nick ☭
(@GoatApocalypse) reported
from
Birmingham, England
@virginmedia And the website seems to be down...
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Adam McDermott
(@admcdermott) reported
from
Dorridge, England
@virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia (2/2) But still I’d like to somehow register a formal complaint against whoever deemed it unnecessary to let me know of the original cancellation
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phil carey
(@supremepotato) reported
from
Birmingham, England
@virginmedia This call started at 11.50am now 12.40. One hang up, one stroppy call handler and the think you are leaving team have left. #epicservicefail #customerlastphilosphy #butcouldyoucareless
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Kayleigh
(@kayweee) reported
from
Birmingham, England
Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.
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phil carey
(@supremepotato) reported
from
Birmingham, England
@virginmedia well I have to go and pick up my daughter. Perhaps there will be someone in when I get back. For nearly £1000 to watch tv, show a little service ethos. #shamefulservice #trycallingme #isthereanypoint another 30 minutes wasted on hold
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Aaron Maddocks
(@BcfcMaddocks) reported
from
Birmingham, England
@virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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Chris Roberts
(@djchrisr) reported
from
Worcestershire, England
@virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sheilagh Ginger
(@SheilaghGinger) reported
@virginmedia hi contacted virgin mobile on 3/5/22 regarding log on issues using virgin mobile app. Was given a reference number have heard nothing since. Can you explain?
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Scott Dolan
(@scottydee83) reported
@virginmedia are there issues in DD4 area? Phones and internet down
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Julie Cassar
(@JulieCassar1) reported
@virginmedia @virginhelp 1st call we were told the package was downgraded £49 a month with landline removed, but never received confirmation. 2nd call they said nothing had changed to our package and they couldn’t match the price. 3rd call the price went up even higher 1/2…..
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Colin McGowan
(@ColinMcGowan01) reported
@virginmedia Seriously? 1st The screen shot shows broadband being fixed at 09.25am. VM is 12.50. 2nd that only changed today.... all day its said it would be fixed by 17.25 this evening. Do you want to try again? Customer service is easy if you look the information up before replying
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liverpoolforever
(@henderson_cap) reported
@virginmedia I have been trying to contact you about my account and can’t get through. You website is down and I have no access to my account at all. I want to cancel my contact with you ASAP
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Charlotte 🐨
(@fryingpantheist) reported
@virginmedia I have, and everything is set up, so I’m not sure what the call is about. Would you be able to help me find out please?
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You can call me V
(@vspearson85) reported
@DuskyMoko @virginmedia Even if you're out of that 14 day period, the fact they erroneously cut you off and then refused to reconnect you in a timely way should mean you can cancel without penalty anyway.
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Lynne Fisher
(@LynneCapella) reported
@virginmedia Technician out yesterday and need new boosters. Unable to order on live chat or complaints email. Now can’t login to account. Please send me the new boosters!!!!
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Dusky Moko
(@DuskyMoko) reported
@vspearson85 @virginmedia Yeah I'm going to phone and cancel tomorrow I think. I'd get a new router from another company delivered faster than Wednesday
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Sheilagh Ginger
(@SheilaghGinger) reported
@virginmedia P011211812 this is the reference number I was given regarding the issue. My internet keeps dropping out