Virgin Media Outage Report in Redditch, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Stourbridge, Cradley Heath, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Μarinos
(@PapaIsZeus) reported
from
Solihull, England
Virgin media fix up your interbet bruv
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi, no reply, no email, please can I have a complaint number
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I can’t watch it !
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just-auto.com
(@justauto) reported
from
Stratford-upon-Avon, England
Looks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cuth
(@cgsperryn) reported
@virginmedia Fibre Broadband Constantly cuts out just like it did at my old address. Lengthy frustrating phone calls with engineers in India. Awful customer service and unreliable internet.
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Customer Care
(@Custome31305595) reported
@virginmedia have you got an email address please for your customer service department ? It is very important?
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Andy
(@andyrew1) reported
@virginmedia Quick to contact and tell me you're increasing my bill however fail to respond to a complaint!! Been 21 day without any acknowledgement or contact 😡 and you want me to pay more for a substandard service!
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Hiral Bhanushali
(@hiral2014) reported
@virginmedia @VirginMediaNews I was suppose to have an installation on Dec 9th and it got postponed because pre-pull was not successful. New date is 11th jan and pre-pull was suppose to be done on 4th jan, which is still outstanding? Cust service isn’t helpful
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Alan
(@AlanSars316) reported
@benjaminbrannan @virginmedia Did they help you fix this? I'm having same issue
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Al Norman
(@captain_anxious) reported
@virginmedia we're in a National lockdown. We're all working from home. It's been three months, and we're still waiting for you to set up our broadband. And you won't even keep us updated. Disgraceful customer service.
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Jack 🏳️🌈
(@ThatHollowGuy) reported
@virginmedia your wifi in the TW12 area has been bloody AWFUL recently, oh wifi box has been replaced dozens of times in the past 5 years but we’re still have constant connection drops 😡
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BIG SMOKE
(@PollittKris) reported
@DavCav23 @virginmedia Because they email price hike to me i told them I wasn’t prepared to pay increase when I could leave I go with another company as new customer for half of what they’re changing me
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martin leonard mufc
(@pud86) reported
@virginmedia is a JOKE. Happy to take my money but not happy to help when there equipment brakes down. Been on the phone today for 1 and a half hours for the guy to put me on hold them put the phone down Then I get a txt saying they can help 2 txt later they say there logging off
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William
(@thehaughtykid) reported
@virginmedia It's been 5 days since the broadband has been slow so when is there an estimation of it being fixed? We currently can't work from home as it is so slow.