Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 11/30/2025 03:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • AntonyHowlett Antony Howlett (@AntonyHowlett) reported from Birmingham, England

    @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

  • Stephen12857059 Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

  • mrmjprice Martin Price (@mrmjprice) reported from Birmingham, England

    @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

  • Rob_Hicks W1NGNUT (@Rob_Hicks) reported from Birmingham, England

    @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

  • all_day_ Mathew (@all_day_) reported from Birmingham, England

    @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

  • MrsDont09 helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

  • Stephen12857059 Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Another fail. Well done 👏🏻

  • Stephen12857059 Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rwgladwin Richard Gladwin (@rwgladwin) reported

    @virginmedia Things working now. Had issues around 1020 this morning for about 15 mins

  • HxDavidF David Ford (@HxDavidF) reported

    @virginmedia Well I tried to call them and the office is shut. I have emailed but that won’t be seen until tomorrow and then the works are already underway and we just have to deal with it. Just really poor all round.

  • MincheryFarmWeb MFW Gav (@MincheryFarmWeb) reported

    @virginmedia Still no call after 3 weeks and the complaint has been closed off without reference to me. Will be looking for alternative service providers.

  • danielapitis Daniela Sindrestean (@danielapitis) reported

    @virginmedia No update. It still says no known issue but when I run the test it says there IS a broadband issue.

  • mollyannhopkin Molly Hopkin (@mollyannhopkin) reported

    @virginmedia Hello! Just wondering if you could help me? Since the wifi has been down for maintenance, my wifi isn’t coming back on. I’ve rebooted the system twice and nothings happening - is there anything else I should do?

  • iainlewisguitar Ginger Iain 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@iainlewisguitar) reported

    @virginmedia hi, any chance you can help exain why when I set up a new account this weekend, you linked our account with our next door neighbour, and then sent her an email with my bank account details in it? We just tried to sign up for broadband (ex customers returning btw)

  • MissFayeRay FClay (@MissFayeRay) reported

    @virginmedia I’ve just called and it has said there is a ‘complex’ issue in my area. However, your app still says there is no problem. Not great info when a paid for service is down

  • TheBrummyGooner Tom (@TheBrummyGooner) reported

    @virginmedia you are absolutely ****, not only does your internet not work but it isn’t even possible to contact you. I have to ask myself why I even continue to use your absolutely dogshit service, you useless *****

  • iamlogician Ismail Mohammed (@iamlogician) reported

    @virginmedia so my internet's been on and off for 2 days and I called customer service who explained she couldn't do anything at all you motivated me to make a Twitter to speak to you can you help at all?

  • MincheryFarmWeb MFW Gav (@MincheryFarmWeb) reported

    @virginmedia This complaint mentioned them closing the previous complaint without contacting me. They should not be closing it without specifically speaking to me.