Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B97.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 02/23/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Halesowen, Stourbridge, Redditch, Solihull and Cradley Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomHalesowen Wi-fi
United KingdomBirmingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • walters_nigel Nigel Walters (@walters_nigel) reported from Birmingham, England

    Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation

  • Deblord1 Deb Lord (@Deblord1) reported from Solihull, England

    @virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

  • Vix_Leonard Victoria Leonard (@Vix_Leonard) reported from Birmingham, England

    @virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡

  • Jordi_Amor Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England

    @KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing

  • BlytheMatters Ken Hawkins (@BlytheMatters) reported from Solihull, England

    Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged

  • iamsteadman Mark Steadman (@iamsteadman) reported from Birmingham, England

    @virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.

  • iamsteadman Mark Steadman (@iamsteadman) reported from Kings Heath, England

    @virginmedia Just want to see a service status page, like broadband companies have. 🙂

  • Smartlyte Smartlyte (@Smartlyte) reported from Birmingham, England

    @virginmedia no internet, no support, what a disgrace

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from Birmingham, England

    @virginmedia It says no known issues

  • davesheppard72 David Sheppard (@davesheppard72) reported from Solihull, England

    @virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam

  • pasty_pete Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KrzysztofBogda6 Krzysztof Bogdanowicz (@KrzysztofBogda6) reported

    @virginmedia Your service is a joke in my area(reference 21) for more than a month you give me unstable service or no service at all the upload speed is literally 0 Mbps all the time instead of 20 same with download.

  • lauradmcbryde Laura D McBryde (@lauradmcbryde) reported

    Hey, @virginmedia, I had a technician out to fix my cable/WiFi Internet 2 weeks ago. Everything has been great since then. But today my Internet barely works. I also noticed I got a sales call from you earlier which I hung up on and now this happens. If it keeps up, I switch.

  • Geordiejuice Martin Finley (@Geordiejuice) reported

    @virginmedia Erm, you! Your customer services

  • lauradmcbryde Laura D McBryde (@lauradmcbryde) reported

    @15minutegamer @virginmedia Thanks! I don't even use cable TV, I just need Internet so I can stream TV or play games so this sucks right now.

  • gaffy89 Gareth Walker (@gaffy89) reported

    @virginmedia is there any reason why my wifi is slow all the time. You’ve been out and replaced the router which you said was the issue. Yet still happening? Nearly used all my data just to surf the web a couple hours a day while in the same room as the router. Sort this out??

  • marcdelaunay Marc de Launay (@marcdelaunay) reported

    @virginmedia Ps spoke too soon, rubbish again. And the estimated time was “April 9th” from call centre with never any information anywhere else. Sadly.

  • lauradmcbryde Laura D McBryde (@lauradmcbryde) reported

    @virginmedia Internet is still down. I've restarted and reseted and neither have worked. Is there a problem in my area????

  • poppytailsandtr poppytailsandtrails (@poppytailsandtr) reported

    Been told duff info yesterday night called again to get an engineer out and now told I can't get that asked to speak to manager whilst on hold for 25 mins only for them to hang up on me. Never use @virginmedia their customer service is none existant 😡😡😡😡😡😡😡

  • serz_jackson Sarah Jackson (@serz_jackson) reported

    @virginmedia When are you planning on providing this service again? The house can be vacated in order for the engineer to work safely. If an engineer can fix it how can they not install it when it's already been provided by you.

  • toewad1 toewad1 (@toewad1) reported

    @virginmedia Crap again, seriously quit broadband.