Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 12/03/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomSolihull TV
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • SusanDaisley SueD (@SusanDaisley) reported from Birmingham, England

    @virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    @virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough

  • Mindful_Chat Emily Davies (@Mindful_Chat) reported from Birmingham, England

    @virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)

  • hughesagoodboy Mark Hughes (@hughesagoodboy) reported from Birmingham, England

    Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia

  • SusanDaisley SueD (@SusanDaisley) reported from Birmingham, England

    @virginmedia No internet in B38. Any problems?

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia Yes the problem has been ongoing for the last 2 weeks

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    Oh what a surprise @virginmedia is down again 😡

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia hi how do I order a new remote control mines not working and I have replaced batteries

  • VINCIFMIanD Ian Dodd (@VINCIFMIanD) reported from Bromsgrove, England

    @virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia taking a long time to answer got an issue that needs to be resolved over the phone

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia It says no known issue but the faults intermittent

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down again 6 days in a row now!

  • jonesl90 Liam (@jonesl90) reported from Halesowen, England

    @virginmedia hi, our v6 box keeps freezing/rebooting and having issues with recordings where they freeze and have to turn it off and restart it before it works again. Hard reset done tonight we couldn’t even turn box off using remote. Can you help please?

  • 0_ashfield navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    @virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!

  • rachel_manning1 rachel manning (@rachel_manning1) reported from Solihull, England

    @virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia I have says no issues but it’s intermittent

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?

  • Happysmiler64 Sue Hartley RGN 🌈 (@Happysmiler64) reported from Solihull, England

    @virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SurDaft 🍺 Jack Stupple - Sur Daft (@SurDaft) reported

    @virginmedia There is an issue in the area, literally 0 detail on the actual problem other than "its broken, sorry" which is reassuring for the exorbitant price I pay for the internet.

  • SeeBeeOss cos (@SeeBeeOss) reported

    Hello @virginmedia ! It is the first day of my broadband service and I am close to cancelling my contract because you are making it impossible to get into my account and to find the right support channel! Please have someone contact me as soon as possible to fix this! :D

  • MrSimon24245400 ♧MrSimon♧ (@MrSimon24245400) reported

    @virginmedia is there a problem in the Ellesmere Port area, broadband regularly dropping over last few days!

  • jc_tattooer_ JC (@jc_tattooer_) reported

    @virginmedia you customer service is ******* shocking. 5 times I’ve had your call centre staff hang up and that’s before I’ve got annoyed…!! And you cannot provide the speed you claim at the moment #pisstake

  • nemecoz Corinne Nemeth (@nemecoz) reported

    @virginmedia Pls contact me regarding an outstanding complaint that your customer service centre are failing on. No response I will go to the press and get legal advice. SHOCKING NEVER BUY VIRGIN MEDIA

  • ELilliLDWorman Lilliiiii (@ELilliLDWorman) reported

    @virginmedia does it make you feel good trying to con a mother who cares for her disabled child? Absolute lying wankers the bunch of you. Call recording evidence and you still try to back track. Been on WhatsApp to you since 9.25 this morning & still you get **** all.

  • nemecoz Corinne Nemeth (@nemecoz) reported

    @virginmedia I have tried that number and they don’t help

  • withnail69 nathan davis (@withnail69) reported

    @virginmedia #virginmediadown still down after over 6 hours now. No updates as requested via text. Nothing can’t work at all

  • rich1price1 Richard Price (@rich1price1) reported

    @virginmedia Not sure what you mean by 'raise a complaint'. I've spent (in total) 1.5 hours on the phone with your colleagues trying to resolve.... but still no resolution despite being given several assurances

  • Kim_KimmiH Kim Kimmi H (@Kim_KimmiH) reported

    Anyone got an issue with their @virginmedia boxes not accepting the pin to watch things? Entering the right pin & it’s saying it’s incorrect.