Virgin Media Outage Report in Redditch, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Stourbridge, Cradley Heath, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?
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Neil A
(@Neil982) reported
from
Birmingham, England
@virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Still waiting on a call from 26th April. Spoke to customer services several times. No success. Really annoying that it’s so difficult for somebody to pick the phone up and talk. Perhaps VM know that they are in the wrong. @Ofcom thoughts? Always collect payments in time eh, Dean
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Poor internet. 500+ disconnections in a week when I’m paying for the highest package. Tried to downgrade package to save money, told I can’t. List is endless & all on file, supposedly!
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Abourbih
(@jonzo1) reported
@virginmedia That seems to have fixed the problem. Thank you!
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Moll📱
(@MollyMoffett_) reported
@virginmedia can’t call any Virgin number and the app is down AND the online website won’t let me log in. I need to cancel my contract before it ends and I’m tied back in with Virgin. None of my details are correct on your systems even after asking to correct them. #virginmedia
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Rhia Cox
(@Rhia_Cox) reported
@virginmedia Says the wifi won’t connect to the internet. No known service issues in the area
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Niro
(@Niro67967434) reported
@virginmedia i have been asking for the date of service cancelation, i have only a confirmation email that states your services will stop "on the date advised" ,now i can make a rough estimation of 30 days , but this wasn't confirmed to me i have no way of knowing
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CrohnZone
(@CrohnZone) reported
@virginmedia I want to find out how much it will be to cancel my contract 3 months early so I can switch to sky? If I don’t speak to someone about it soon I’ll just cancel my direct debit and stick all the equipment in the bin!!
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𝕥𝕪𝕡𝕖𝟙𝕛𝕠𝕤𝕙
(@type1josh) reported
@virginmedia Thanks for how great your customer services team are. Raised issues about connectivity (again) and asked for justification of price hike, none of which were addressed, just continued to disconnect me. Spent 2 hours on Saturday & got auto cut off as well. Thanks.
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Ant*
(@scouse_ant25) reported
@virginmedia The only way I would consider staying is if you could match the new customer deal, which your operative said was not possible.
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Paula
(@paulafraser13) reported
@virginmedia I bet you would! I'm happy to pay when I receive an acceptable level of service! Just the kind of standard response that I've come to expect from Virgin
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Jason Matthews
(@Jasonis86) reported
@virginmedia when a potential customer is trying to give you money. Listen to what they are saying. £80 month going elsewhere...
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sarah hudson
(@monseymoo) reported
@virginmedia I still have not anyone to contact me and still can’t get through to you. I’ve now moved to a new provider starting this week how do I cancel and please do not tell me to call you!!