Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 02/08/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Cradley Heath, Redditch and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @virginmedia Bedroom installation contracted weeks ago for ill person. Didnt happen. Scant, apathetic apology, told new date might now be few weeks. Was held up collection from hosp awaiting techs that never came. We've no clue what's happening when, nor the effort to keep trying for it.

  • josh_moreton Josh Moreton (@josh_moreton) reported from Birmingham, England

    @virginmedia Yes the whole service is down and I’ve already registered the faults over the phone and I’ve used the app to get text updates. But the resolve time keeps changing and there no description to the fault itself.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.

  • MrASingh Amrit Singh (@MrASingh) reported from Birmingham, England

    @virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @virginmedia I want to order the sim only which is on offer which ends tonight. I am trying to bring my no. Across from another network i have the PAC I've put this in the form when ordering online but getting an error message

  • DNhunter85 Dave Hunter (@DNhunter85) reported from Birmingham, England

    @virginmedia shocking customer service

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia I'm trying to get our bill down paying 134 a mouth is to much got the VIP package the first caller said could get it down to 99 then said no because we can't get 500 mb in our area got cut off now been on phone another 50 mins

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia Nope no difference . Usually do this 3 times a day and normally solves the problem

  • josh_moreton Josh Moreton (@josh_moreton) reported from Birmingham, England

    @virginmedia any news on what the issue is in west Birmingham, had no phone, internet or TV for 19 hours now. Fed up of ringing the automated customer service number.

  • EvanJoanette Evan Joanette (@EvanJoanette) reported from Birmingham, England

    @virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    As well as the hub randomly disconnecting from various home control devices; Alexa, Sonos, Dyson… the @virginmedia TiVo Box now seems incapable of playing BBC iPlayer! This service, despite having the most up to date equipment and checking every setting & connection is rubbish.

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia After an hour in a chat session, which involved factory reset of hub, the problem persists. Agent then goes and checks to advise a fault in my area - estimated fix this evening. Wondering if I am now back into the old fortnightly failure cycle..

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    Starting to have all the same Connectivity problems with @virginmedia as before even now we have their “best” hub. Fed up of having connectivity issues with our supposedly connected home. One minute it works, the next it stops for no reason. All settings checked and correct.

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service

  • MarkMarky222 Mark (@MarkMarky222) reported from Solihull, England

    @virginmedia absolutely disgusted with Virgin media’s service and customer service. Bill jumps up £20 form last month and been on the phone trying to speak to someone about it for 52 minutes now. Roll on July 12th when my contract finishes.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Thanks you for this. I’m at work 12hrs today so won’t be calling. Very disappointed over the past 2yrs of issues. I’ve called customer services multiple times and made two complaints previously. Still not resolved so will be switching.

  • 6ft3Queen ✮。 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮。 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@6ft3Queen) reported from Birmingham, England

    @virginmedia down again 😤

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Chat session indicates there is still a fault, with an estimated fix of the 26th. So basically I can expect very poor broadband for over a week.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lukeyyyyy Luke De'Athe (@Lukeyyyyy) reported

    @virginmedia I'm still waiting for my service to be connected inside. They came and "fitted" the service to the outside of my property on the 22nd of December. The team that fitted told my builder on site "the guy that chases the cable into your path is off sick at the minute

  • drjpm1975 Jonathan McNamara (@drjpm1975) reported

    @virginmedia Thank you for your reply - but that’s not really any help. Please advise what I do next - I’m owed £360 from Virgin

  • chalky_72 Craig Hutton (@chalky_72) reported

    Sorted it now 52 minutes in total after spending 1hr 20 mins on phone Friday and 9 hours in a WhatsApp chat . Customer service @virginmedia is shocking

  • SeanFace1987 Sean McNally (@SeanFace1987) reported

    @virginmedia no TV or internet since Tuesday lunchtime. No information on what’s going on except the service status constantly changing repair times when it goes past one. What is going on! 3 days of work lost.

  • Kaijin59273636 Kaijin (@Kaijin59273636) reported

    @virginmedia I am not the owner of the account so I can not do that. When I called the number, it said that there were no issues in my area but on the website it says their is. I havent been able to properly do anything for over a week and nothing is being done.

  • suesmith8 Sue Smith (@suesmith8) reported

    @virginmedia I’ve been waiting in since 12 today for a technician to arrive it was supposed to be before 4pm still waiting with no update! Poor service!!

  • AspieDeLaZouch Barney Angliss (@AspieDeLaZouch) reported

    @virginmedia In November I tried to cancel by phone, couldn't sort it out, ended up in the WhatsApp conversation I've showed you which shows they accepted my cancellation. Why am I being threatened now?

  • Kloppo789David Alandlou (@Kloppo789David) reported

    @SuzanneChase_ @chip_daley What's that got to do with it you asked me to show you a different poll than the virgin media and if you googled what I said I'm sure you found it.what don't you people not understand about our health service can't cope we can't house our own and ye don't seem to care.

  • TexanRebel Paul Eslinger (@TexanRebel) reported

    Virgin Media down Hedge End again!

  • hinch71 fiona hinchcliffe (@hinch71) reported

    @virginmedia We are already into the third day!! Not a good service! We have no tv either!!