Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Halesowen, Bromsgrove, Redditch, and Stourbridge.

City	Problem Type	Report Time
Solihull	Wi-fi	4 days ago
Halesowen	Wi-fi	5 days ago
Solihull	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  Mark Baldwin (@mark_xc) reported 4 minutes ago from Solihull, England

  @virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!

• 
  rayofsunshine 💙 (@lestatsmum) reported 11 minutes ago from Halesowen, England

  @virginmedia do you have a number or email so I cancel mobile insurance?

• 
  David Charlton (@David_Charlton1) reported 13 minutes ago from Stratford-upon-Avon, England

  @virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.

• 
  Ben Gorman (@bjwgorman) reported 13 minutes ago from Solihull, England

  @virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.

• 
  Ade1701 (@Ade1701) reported 14 minutes ago from Dorridge, England

  @virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!

• 
  Mark Jones (@villans1982) reported 17 minutes ago from Halesowen, England

  @virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling

• 
  byron parsons (@byronparsons05) reported 20 minutes ago from Solihull, England

  @virginmedia is there any issues with internet today? It’s been down for three hours now

• 
  James (@JMEden_97) reported 20 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Sunhita Ing (@isunhita) reported 24 minutes ago from Stratford-upon-Avon, England

  @virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!

• 
  Rachael Barker (@rachmadmank) reported 32 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Ade1701 (@Ade1701) reported 40 minutes ago from Dorridge, England

  @virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!

• 
  Mark Baldwin (@mark_xc) reported 42 minutes ago from Solihull, England

  @virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Roger Leitch (@notdodgy) reported 48 minutes ago from Solihull, England

  @vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

• 
  Stuart McCullagh (@stumccullagh) reported 49 minutes ago from Solihull, England

  Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

• 
  Roger Leitch (@notdodgy) reported 50 minutes ago from Solihull, England

  @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

• 
  Stuart McCullagh (@stumccullagh) reported 53 minutes ago from Solihull, England

  @virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex DM || ⭐ || (@Xoman08) reported 8 minutes ago

  @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

• 
  🖤 Nat 🖤 (@malfeasence_) reported 10 minutes ago

  Of course the internet isn't working and it won't be fixed till the 19th Virgin media gotta be the worst company of all time

• 
  Darc Knight (@DarcKni68649817) reported 11 minutes ago

  @Markford64LUFC @virginmedia If you care to look means they should reap people of? From 85 to 254? What kind of stupid and ignorant statement is that? Do you and everybody else have the same life problems or situations? You must be smarter than people who compiled that data. Nextttt man

• 
  Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported 13 minutes ago

  @virginmedia problem with sky sports red button? Tennis matches bouncing back to main tennis feed

• 
  Coxy 🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻 (@StephenPie) reported 15 minutes ago

  @VeronParsons @virginmedia I am still with them, you have to praise them for having the worst call centre in a world full of awful ones, takes some doing

• 
  Anne Bradford (@AnneGBradford) reported 18 minutes ago

  So had a request from what was supposed to be your help care centre - but they are a scam!! @virginmedia

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 19 minutes ago

  THREAD 9 — COMMUNITY CALLING AND THE MONEY BEHIND THE DEVICES The Community Calling programme gives us another important part of the story. Virgin Media O2 and Hubbub have worked together to collect and redistribute unwanted smartphones. Migrant Help has been one of the organisations receiving devices for asylum seekers and refugees. Then there is the Tech Lending Community Fund. The first phase was worth £400,000 and supported charity partners to establish tablet-lending hubs. The projects included organisations such as Thames Reach, the Kurdish and Middle Eastern Women’s Organisation, Willowacre Trust, Refuge and Leeds Refugee Forum, with tablets and O2 data being made available through the programme. In Swansea, around 700 donated phones were distributed through a Community Calling project, with O2 providing 12 months of free data, calls and texts. Swansea Asylum Seekers Support made 127 referrals to the scheme in 2021. Its records also show £8,175 spent on phone top-ups, covering 1,160 £10 top-ups. There was another £2,400 provided by Hay Brecon Talgarth Sanctuary for Refugees. The funding came through organisations including the Moondance Foundation, Comic Relief/SCVS Emergency Fund and Welsh Government/SCVS Integration Care Fund. This is where the investigation starts moving beyond technology companies. There is philanthropic money. There is council money. There is Government money. There is corporate money. And there are charities distributing the resulting technology.

• 
  Amy (@amyparker273) reported 20 minutes ago

  @virginmedia please sort your wifi out!!!!! It’s been down for ages

• 
  Calvin Smith (@calv_smith) reported 25 minutes ago

  Hi @virginmedia please could you provide an update and investigate why I have been waiting for over two months since the original engineer visit for the picture quality fault on my tv service to be rectified?

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 25 minutes ago

  @virginmedia @D4N7O Been broken for over 2 weeks!