Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B97.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 03/02/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Halesowen, Stourbridge, Redditch, Solihull and Cradley Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • Sweetkatexx Kathleen Devlin (@Sweetkatexx) reported from Birmingham, England

    Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Tech support which is just another auto bot? Done that already

  • andyjuk Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Internet down in B90 4? No service for last 30mins

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • Baggielee80 Lee Greenhouse (@Baggielee80) reported from Halesowen, England

    @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • isunhita Sunhita Ing (@isunhita) reported from Stratford-upon-Avon, England

    @virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OllieToogood Ollie Toogood (@OllieToogood) reported

    @virginmedia So when will I get a call back as promised with regards to my complaint? I am not waiting on hold for nearly an hour to maybe speak to someone who may or may not help. I demand a call back as requested to discuses my complaint

  • TheHazelBee Hazel BEE™ (@TheHazelBee) reported

    @virginmedia @mr_chris_mc Wow! @virginmedia you let your customer service team take breaks MID chat?

  • TaineTheEgotist Egotist (@TaineTheEgotist) reported

    @blamgtg My Condolences To Those Too Poor To Afford Virgin Media 😬🙏

  • Sixstars1989 Anton McFarlane (SixStars FM) (@Sixstars1989) reported

    Seeing people having problems with their Sky WiFis good thing transfer to Virgin Media 👌🏾 #skybroadband #virginmedia

  • RealS1lv3rGun Xiba Zulu (S1lv3rGun) (@RealS1lv3rGun) reported

    I'm so close to prestiging in Black ops cold war and wifi dies again... ...FIX YOUR **** VIRGIN MEDIA!

  • mazzyhal Marion Hallas (@mazzyhal) reported

    @SkyHelpTeam Just upgraded in July to super fast had no issues until Virgin media started digging up the street outside now need a wired connection to use my laptop #megafrustrating

  • muckfinger muckfinger (@muckfinger) reported

    @virginmedia Not arf good. Not even slightly good. Bunch of wankers only want the money and don’t give a **** about customers.

  • WittyLeaks James Witt (@WittyLeaks) reported

    @virginmedia It’s still going off for ten/twenty /sixty minutes at a time. Sometimes longer. Same story for months. It’s unbelievable we are charged £50 a month for this supposedly super fast service. I’d be happy with super slow if the service was consistent and half the price!

  • Dan230979 DNS (@Dan230979) reported

    @ayjayoh21 @SkyHelpTeam @virginmedia We joined Virgin Media last week as BT couldn’t shove any more than 35Mbps down our antiquated copper lines. Their FTTP is years away, if ever. 380Mbps down and 36Mbps up with VM is somewhat satisfactory.

  • raining_bows Flint Fredstone🏳️‍🌈🇿🇦 (@raining_bows) reported

    @virginmedia 👋 anything going on in the gu51 area? My broadband speed is usually 500+ but the last few days it’s badly getting past 150- dropping all the way down to 40-70..connected through Ethernet- restarted-reset all equipment, any advice?