Virgin Media outages and service status in Redditch, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Redditch, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 6, 9:44 PM GMT+1.
- Internet (73%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Henley in Arden, Stourbridge, Bromsgrove, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Internet | 5 hours ago |
|
Redditch
|
Internet | 1 day ago |
|
Redditch
|
Internet | 10 days ago |
|
Solihull
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!
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Mark Cottrill (@Markycot) reported from Solihull, EnglandI can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia I am mate awful service
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💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England@virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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sarah allen (@sair74) reported from Redditch, England@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England@virginmedia do you have a number or email so I cancel mobile insurance?
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Sundeep Nijran (@Nijran1973) reported from Solihull, England@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia Internet down in B90 4? No service for last 30mins
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Will Cooling (@willcooling) reported from Solihull, England@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia is there any issues with internet today? It’s been down for three hours now
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Mark Jones (@villans1982) reported from Halesowen, EnglandVirgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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R Joberns (@rjoberns) reported from Halesowen, England@virginmedia service status checker ……… nope, That’s not working either
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Drackard (@Drackard) reportedVirgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.
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Troy Pemberton (@tpembe1) reported@virginmedia Just rang customer service and now been promised a date of 8th of July at 3pm. Like I said previously the date keeps moving.
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UTV1874 (@neiloco76) reported@virginmedia Just wondering,, the people that work for you,,,,,do any of them actually know how to do their job?? I've only had virgin for 6 weeks and your already on the 6th **** up! TERRIBLE customer service, wouldnt know their arse from their elbow #virginmedia #useless
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Paul Williams (@bushmills7d) reported@virginmedia another day with out service. That was nearly all day yesterday and so far 4 hours today. That’s three times this week so far. But I bet you’ll still take your money for no service
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maggie manders (@ukimag) reported@PGreenwoodCBFM @virginmedia @Virgin Me too 😡been on phone for over an hour passed to 4 different agents who tried but were unaware of it being a national issue. Waiting for a call back. Thanks for post - good to know it is not just me.
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad
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Conor Swifty (@ConorSwifty) reported@virginmedia I had a really bad experience with 1 of your colleagues called Clariss she was very & unhelpful with issues im expierencing she kept going quite on me for no reason/ raising her voice/ trying to take advantage of me by forcing me to sign a new contract for £154pm
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jabfree🇮🇪🍀 (@pureblood1892) reported@VirginMediaNews So two gay men are getting married **** off virgin media clowns
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hockeymum#5 (@Hockeymum5) reportedSo @virginmedia send me a new hub router coz my old one needed a "boost" and it's worse! Can't even mirror my phone to TV to play a short video for buffering, jumping, stopping which I NEVER had an issue doing with my old router! Pointless "upgrade", want my old router back!
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Cathal O'Donoghue (@donoghue_cathal) reported@adrianweckler Bbc sounds app is blocked but one can access all bbc stations via website and virgin media tv. Some premier league games are geo blocked on bbc 5 live but available live on world service