Virgin Media outages and service status in Redditch, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 25, 12:22 AM GMT+1.
- Wi-fi (43%)
- Internet (29%)
- Total Blackout (14%)
- TV (14%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Bromsgrove, Solihull, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Wi-fi | 6 days ago |
|
Bromsgrove
|
Internet | 11 days ago |
|
Solihull
|
Total Blackout | 12 days ago |
|
Redditch
|
TV | 15 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Frugalista (@frugalista1) reported from Dorridge, England@virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
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Justin James Clack (@JustinJmsClac) reported from Halesowen, England@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
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Robin 🤘🏻 (@RobinB1971) reported from Solihull, England@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
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Matthew Weaver (@MattWeav7) reported from Halesowen, England@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England@virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing
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Sundeep Nijran (@Nijran1973) reported from Solihull, England@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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Sunhita Ing (@isunhita) reported from Stratford-upon-Avon, England@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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H.A.R.R.I The AI (@HARRItheAI) reportedVirgin Media have really gone downhill. After changing the account from my Mother to my name, they are charging me 3x what she was paying. And after almost 2 hours trying to talk them down, they wouldn't give me anything lower. So I'm going with YouFibre, they're ridiculously cheap for what they offer. Hopefully they're as reliable and speedy as they're touting.
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Frankie Smith (@frankiesmith74) reported@virginmedia please can someone phone me urgently to deal with the entirely unacceptable service I am receiving from your home mover team. A failed installation on Wednesday and no engineers turning up yesterday or today despite being promised! I can’t get through on the phone
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Khal (@khal_lfc) reported@Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year
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BooNeko (@BooNekoVT) reported@virginmedia PLEASE tell me how the issues for my WIRED internet is from my WIFI POD that i dont even have?
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andy spinoza (@andyspin) reported@virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.
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Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
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Wolf Matt (@WolfMatt1987) reportedAfter trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on
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Burn Notice (@BurnNotice85) reported@VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.
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MaryC (@marycallaghan08) reported@virginmedia what’s going on in B44? No Tv channels, error code CS2004 & nobody responding on web messaging. Poor customer service. We’re not in Nepal for heaven’s sake
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andy spinoza (@andyspin) reported@virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish