Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Bromsgrove, Redditch, Stourbridge, Solihull, and Halesowen.

City	Problem Type	Report Time
Bromsgrove	Internet	3 days ago
Redditch	Internet	4 days ago
Redditch	Internet	5 days ago
Redditch	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  @virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working

• 
  Sunhita Ing (@isunhita) reported 4 minutes ago from Stratford-upon-Avon, England

  @virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Evan Davis (@EvanD) reported 12 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Dean Kavanagh (@dean_kavanagh) reported 14 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Roger Leitch (@notdodgy) reported 16 minutes ago from Solihull, England

  @virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.

• 
  Stuart McCullagh (@stumccullagh) reported 19 minutes ago from Solihull, England

  Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

• 
  Hamps (@F1Dweeb) reported 23 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Steve Deery (@SteveDeery) reported 26 minutes ago from Solihull, England

  @virginmedia Tech support which is just another auto bot? Done that already

• 
  Rachael Barker (@rachmadmank) reported 27 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Andrew Jones (@andyjuk) reported 31 minutes ago from Solihull, England

  @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

• 
  R Joberns (@rjoberns) reported 31 minutes ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  Mark Cottrill (@Markycot) reported 35 minutes ago from Solihull, England

  @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

• 
  Stuart McCullagh (@stumccullagh) reported 37 minutes ago from Solihull, England

  @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

• 
  John Stanton (@Stanton_J) reported 37 minutes ago from Solihull, England

  @virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv

• 
  James (@JMEden_97) reported 38 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Nickins (@ninsull) reported 43 minutes ago from Solihull, England

  @virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.

• 
  Mark Baldwin (@mark_xc) reported 48 minutes ago from Solihull, England

  @virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson

• 
  Stuart McCullagh (@stumccullagh) reported 59 minutes ago from Solihull, England

  Had problems with my TV since September now can’t get any live football or movies @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Swivel Eyed (@swiveleyed24) reported 4 minutes ago

  @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

• 
  Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported 4 minutes ago

  @virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.

• 
  FootballCricketMad (@fcmad1960) reported 4 minutes ago

  @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

• 
  simon (@simon201831) reported 4 minutes ago

  @LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can

• 
  Matt West (@itswesty) reported 4 minutes ago

  @virginmedia Residential I've had 4 calls that have cut out after a few minutes and I've had to cancel a project. An engineer is coming out tomorrow. Not going well...

• 
  v (@uraniumfroge) reported 7 minutes ago

  @virginmedia What’s crazy is that after all this, we were told we’d still have to pay cancellation fees if we leave despite the fact that the service hasn’t even been installed.

• 
  Paul Phillips (@tiger20004) reported 11 minutes ago

  @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

• 
  Martin Collins (@Martin84Collins) reported 14 minutes ago

  @virginmedia Any update on this issue as anything in the virginmedia store when you try and load it up it freezes. There is a TV issue in service status it says it should have been resolved yesterday. My area reference is 031. Thanks

• 
  Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported 22 minutes ago

  @Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.

• 
  Adrienne Ayres (@adrienne_ayres) reported 27 minutes ago

  @virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???