Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 02/07/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Cradley Heath, Redditch and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.

  • Smartlyte Smartlyte (@Smartlyte) reported from Birmingham, England

    @virginmedia no internet, no support, what a disgrace

  • Bexybexxo Bex (@Bexybexxo) reported from Dorridge, England

    Seems to be issues with Virgin Media at my parents #mehhh

  • Deblord1 Deb Lord (@Deblord1) reported from Solihull, England

    @virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.

  • BlytheMatters Ken Hawkins (@BlytheMatters) reported from Solihull, England

    Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia No. It’s usually just one of the connected devices we lose at a time. Most often speakers but sometimes security cameras, sometimes hue bulbs. Never everything at once.

  • pasty_pete Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • Jordi_Amor Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England

    @KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • i_am_gill gill.i.an (@i_am_gill) reported

    @virginmedia your cancellation process is painful - cutting people of and making them have to go through the process repeatedly is a horrific way of trying to wear your customers down. Can someone please help me?

  • mocktanza Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

  • ReeceLaren ReeceMcLaren (@ReeceLaren) reported

    @virginmedia They say they'll escalate the issue, get managers, place a hold, cancel the direct debit... Yous have come away with all sorts but yous have done nothing. I even had to have the bank stop yous from taking money for a service I don't have

  • pinkeurogirl Irene Revie (@pinkeurogirl) reported

    @virginmedia problem with pixelating tv. Called 150. Been put on hold and cut off 3 times so far. Have already tried all troubleshooting. Need an engineer

  • okhaeadeleye OA. #ENDSARS (@okhaeadeleye) reported

    Hello @virginmedia, I am a new customer and I was sent a self service kit (even though I was offered free installation). I’ve got the kit the I don’t have a Virgin box or any wires that fit the cables I was given. Can I have a technician come over. It’s been a week already

  • ErimusTraining Erimus Training ltd (@ErimusTraining) reported

    hey @virginmedia your customer services approach is shockingly bad. Currently on my 4th bout of being on hold having been disconnected on each occassion. Is there some sort of secret method of getting the help i need!!?

  • victor50 Kev (@victor50) reported

    @virginmedia sat waiting for almost an hour to tell you I want to leave. Customer service? Is this the best you can do?

  • paul_damien Paul Damien 👯‍♂️🌈(He/Him/It) (@paul_damien) reported

    @virginmedia So someone knew I'd left @virginmedia, spoofed your number and called me just to hang up. No they didn't. Your call centre called me, and the agent probably read how much I hate your company and saw the note where I'd asked not to be called and decided to hang up.

  • neilflynn61 Neil Flynn (@neilflynn61) reported

    Once again @virginmedia excel in being the shittiest customer service in the country! Shocking customer service. Just send an engineer to fix the phone line!

  • DeborahWealtha1 Deborah Wealthall (@DeborahWealtha1) reported

    @virginmedia We have checked and despite making complaints via the phone nothing is on the account, so are you saying we need to spend more time calling up and getting hung up on to try to raise a complaint. #virginmedia #virginmediapoorcustomerservice