Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Stourbridge, Redditch, Solihull, and Halesowen.

City	Problem Type	Report Time
Stourbridge	Internet	2 days ago
Redditch	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Hamps (@F1Dweeb) reported 1 minute ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Neil Simpson (@nippa77) reported 6 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Mark Baldwin (@mark_xc) reported 8 minutes ago from Solihull, England

  @virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson

• 
  Mark Jones (@villans1982) reported 10 minutes ago from Halesowen, England

  @virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling

• 
  Ade1701 (@Ade1701) reported 13 minutes ago from Dorridge, England

  @virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!

• 
  Evan Davis (@EvanD) reported 13 minutes ago from Solihull, England

  @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Evan Davis (@EvanD) reported 21 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  John Stanton (@Stanton_J) reported 21 minutes ago from Solihull, England

  @virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv

• 
  Frugalista (@frugalista1) reported 22 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 24 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Stuart McCullagh (@stumccullagh) reported 30 minutes ago from Solihull, England

  @virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working

• 
  Mark Baldwin (@mark_xc) reported 31 minutes ago from Solihull, England

  @virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it

• 
  Steve Deery (@SteveDeery) reported 34 minutes ago from Solihull, England

  @virginmedia Tech support which is just another auto bot? Done that already

• 
  R Joberns (@rjoberns) reported 38 minutes ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  Ben Gorman (@bjwgorman) reported 38 minutes ago from Solihull, England

  @virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  @virginmedia Internet down yet again!!!!! Awful customer service yet again!!!

• 
  Alien-**** (@CosmicHustler) reported 47 minutes ago from Redditch, England

  @virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...

• 
  Ben Ritmeyer (@benritmeyer) reported 49 minutes ago from Solihull, England

  @virginmedia broadband down in B92

• 
  Stuart Henley (@HenleyStatic) reported 51 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 2 minutes ago

  @virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄

• 
  sam ☄️🔥🏳️‍🌈 (@cleantethemiser) reported 10 minutes ago

  @virginmedia Been trying all day to get through to someone and now your chatbot has gone down.

• 
  Chip Lewis (@crispinlewis) reported 10 minutes ago

  @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

• 
  Shaun Weeks (@ShaunWeeks) reported 13 minutes ago

  @virginmedia customer service has got to be the worst I’ve experienced in the UK.

• 
  Cheryl Chau (@CherylChau1029) reported 18 minutes ago

  @VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService

• 
  Jamie Daltry (@JamieDaltry) reported 18 minutes ago

  @O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.

• 
  Colin (@burgcolin) reported 18 minutes ago

  @virginmedia no Netflix or apps working! Rang but still not working

• 
  hedge (@hedge99) reported 25 minutes ago

  @virginmedia a need help with my house move

• 
  Mark (@kram2510) reported 26 minutes ago

  @virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package

• 
  BT Monty🌈 OTRB (@littledonna7) reported 29 minutes ago

  3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.