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Virgin Media outages and service status in Redditch, England

No problems detected

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 26, 11:54 PM GMT+1.
  • 67% Internet (67%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

The latest reports from users having issues in Redditch come from postal codes B98 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Henley in Arden, Stourbridge, Bromsgrove, and Halesowen.

CityProblem TypeReport Time
Redditch Internet 6 days ago
Solihull Internet 6 days ago
Redditch E-mail 8 days ago

Nearby cities with recent reports

Solihull

1 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • Baggielee80
    Lee Greenhouse (@Baggielee80) reported from Halesowen, England

    @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.

  • mark_xc
    Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today

  • isunhita
    Sunhita Ing (@isunhita) reported from Stratford-upon-Avon, England

    @virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!

  • Nijran1973
    Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

  • MattWeav7
    Matthew Weaver (@MattWeav7) reported from Halesowen, England

    @virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?

  • lorna_conway
    Doonie (@lorna_conway) reported from Redditch, England

    @virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!

  • james_h_kerr
    James Kerr (@james_h_kerr) reported from Studley, England

    @KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    And now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shadd4p
    Jackson (@shadd4p) reported

    @Kirsty_x85 @virginmedia it's just a leaflet you retard.

  • Drackard
    Drackard (@Drackard) reported

    Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

  • ads913
    keith addy (@ads913) reported

    @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

  • Foredeck99
    Foredeck (@Foredeck99) reported

    @virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.

  • iam_samedoho
    Sam Ed (@iam_samedoho) reported

    @OgaHans MTN is one of the biggest network operators in Nigeria. EE, Virgin Media O2, Vodafone, and Three are the major network operators in the UK. EE coverage is very good because BT owns and operates it using its existing infrastructure. Most of the smaller network operators are resellers. They bulk-buy wholesale - network minutes, texts, and data at a heavily discounted rate from (like EE, VMO2, or VodafoneThree) and resell it to people. Their coverage isn't good because they are limited. They are only competitive on price, not on coverage.

  • shellenunn
    michelle nunn (@shellenunn) reported

    @virginmedia Waste of time calling them passed from department to department told can’t give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke

  • tayyab57488257
    Sophia (@tayyab57488257) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • ThanyiaMoore
    🇯🇲🇬🇧 (@ThanyiaMoore) reported

    @virginmedia shocking... WiFi just drops off when it feels like it. No notice, nothing. Can you fix up please, we pay too much 😩

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.