Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 01/21/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    @virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia I have says no issues but it’s intermittent

  • VINCIFMIanD Ian Dodd (@VINCIFMIanD) reported from Bromsgrove, England

    @virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down again 6 days in a row now!

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    Oh what a surprise @virginmedia is down again 😡

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?

  • jonesl90 Liam (@jonesl90) reported from Halesowen, England

    @virginmedia hi, our v6 box keeps freezing/rebooting and having issues with recordings where they freeze and have to turn it off and restart it before it works again. Hard reset done tonight we couldn’t even turn box off using remote. Can you help please?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia i give up now can't get through no broadband yet again I want my contract cancelled I'm paying for a service I never get! Will someone contact me I'm cancelling my direct debit not getting a penny more off me until i get broadband!

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    @virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough

  • JayminiDesai Jaymini Desai (@JayminiDesai) reported from Solihull, England

    @virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    I seem to speak to @virginmedia more than I do my kids , been on hold for just the 54mins now regarding the fast speed broadband i pay for but never get!

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia hi how do I order a new remote control mines not working and I have replaced batteries

  • rachel_manning1 rachel manning (@rachel_manning1) reported from Solihull, England

    @virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia taking a long time to answer got an issue that needs to be resolved over the phone

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia Yes the problem has been ongoing for the last 2 weeks

  • smithy653 Mr Smith (@smithy653) reported from Birmingham, England

    @virginmedia It says no known issue but the faults intermittent

  • ShazRahman30 Shajidur Rahman (@ShazRahman30) reported from Birmingham, England

    Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?

  • SusanDaisley SueD (@SusanDaisley) reported from Birmingham, England

    @virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?

  • Happysmiler64 Sue Hartley RGN 🌈 (@Happysmiler64) reported from Solihull, England

    @virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • k33lye69 Keely Edwards (@k33lye69) reported

    @virginmedia I have spoken to these already who do I write to make a complaint or email address please

  • JamesFoxatron James🦊 (@JamesFoxatron) reported

    @virginmedia The complaint has now been closed with no solution offered to me.

  • Paulmelliott Sir Paul 🇪🇺🌹🇺🇦🌻 (@Paulmelliott) reported

    @MsMelBee1875 @virginmedia That must be awful. Especially given your circumstances! 😩🙈

  • Jonathan_Croft1 Jonathan (@Jonathan_Croft1) reported

    @virginmedia We are currently chatting to someone on your WhatsApp helpline who (whilst contradicting much of what the previous person said) might actually be able to help us.

  • yevgordon Yvonne Gordon (@yevgordon) reported

    When you call @virginmedia to see if they can price match @Vodaphone4 and lower your bill - and the customer services rep says computer says your bill needs to go up. That. How is your Saturday?

  • TrishaLewisTalk Trisha Lewis (@TrishaLewisTalk) reported from Bournemouth, England

    @virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?

  • TerryOConnorr Terry O'Connor 🥊 (@TerryOConnorr) reported

    @thetimes Taking up "painting" because his records bomb now. These paintings are something I doodle on a pad whilst I'm telling @virginmedia to fix my ******* internet.

  • gethinj1995 Gethin Jones (@gethinj1995) reported

    @virginmedia you're service is a joke. Paid for delivery and set up today almost a week ago. No further contact, can't see that the payments been taken. Been without connection for a week and you're website makes it impossible to contact anyone. Absolute pisstake.

  • 9Monashehata MonaShehata (@9Monashehata) reported

    @virginmedia Could you kindly end the contract… You have the worst ever customer service and i realized that my self… I am fed up😡😡😡

  • Gaga_BoyBeliebs Aidan 🎢😍 (25/02/23)🎫 (@Gaga_BoyBeliebs) reported

    @virginmedia Probably to fob me off, no offence. No I went through to billing, because of the £40 charge for no reason, on my old account for the old address. I don't understand why you guys cant press a big button what says 'Close Account' and problem would be solved.