Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98 and B97.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 11/23/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch, Stourbridge and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.

  • djchrisr Chris Roberts (@djchrisr) reported from Worcestershire, England

    @virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on

  • WestonKerri Kerri (@WestonKerri) reported from Birmingham, England

    @virginmedia absolute joke !! worst customer service provided ! #whybother

  • JillyBrum Jillybrum (@JillyBrum) reported from Birmingham, England

    @virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia

  • ikonic_exposure Daniel Sturley (@ikonic_exposure) reported from Birmingham, England

    @virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using

  • Mitz__P Mitesh Parmar (@Mitz__P) reported from Solihull, England

    @virginmedia why can't I take advantage of the Full House Sports Bundle... So what if I'm a existing customer, you've got me by the ***** anyway with the broadband. May as well just cancel and go elsewhere

  • jenkin99 jen (@jenkin99) reported from Birmingham, England

    @virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @CapnKink @virginmedia They don’t even respond when you complain. I haven’t got the patience to keep phoning to get a temporary fix. Just gotta decide which service to switch to and they’re gone.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    Made a complaint to @virginmedia 10 days ago via their online service with a 7 day anticipated response time and yet have heard nothing since the acknowledgement of my complaint. This basically sums up my experience over the past year of ineffective response to our issues.

  • admcdermott Adam McDermott (@admcdermott) reported from Dorridge, England

    @virginmedia 6 week a ago we lost all service, finally got an appt for yesterday to have cable dug up and reconnected. Engineer rang twice to check contractors had done street work - no. Assured by CS it would be done, it wasn't. Now another 2 weeks! You just don't care!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Edward6704 Edward670 (@Edward6704) reported

    @SkySportsF1 Sadly I can't separate your crap channel out from a Virgin Media sports subscription so I can't demonstrate my contempt for you and your lack of response to #F1xed without losing out on viewing of proper sports. Sickens me I'll have to still pay toward tainted #F1xed rubbish

  • Pmcuktheone Sir Pmcuktheone (@Pmcuktheone) reported

    @leetvtech @virginmedia Agreed if I have to talk to them again I will cancel my account . They are polite and stuff but my black country accent confuses em to bits its very hard work .

  • lesleymahon lesley mahon #TeamLH (@lesleymahon) reported

    @virginmedia Thanks, normal service has now been resolved. This shouldn't have happened, I shouldn't be charged an additional 7% on my bill either..

  • Reapinstein Pete Woods (@Reapinstein) reported

    @BungieHelp Bungie, sort virgin media issues. The lag is horrendous.

  • ruthm4x 🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported

    @virginmedia And this is the app showing the info, so it's nothing to do with what box I have. This is an issue you've fixed before which needs fixing again, somewhere between ITV & you.

  • Kelly28Marie Marie (@Kelly28Marie) reported

    @virginmedia hi having issues with internet since noon today. No explanation other the issue in your area. How long is this disruption going to last? Middlesbrough area

  • Hammybunny Claire (@Hammybunny) reported

    @virginmedia hello I have been with you for years, but am unable to log into account. I would like to sign up with o2 priority please help.

  • dsp1986avfc DSP1986 (@dsp1986avfc) reported

    @virginmedia Who can I complain to when the resolution team don't want to help?

  • L1amw90 Liam (@L1amw90) reported

    @virginmedia I'm having issues pairing my remote to the TV. It was already paired, and now it's suddenly stopped working (it won't volume up or down, nor turn the TV on or off). I'm getting the error CS9993

  • Hammybunny Claire (@Hammybunny) reported

    @virginmedia I'd like to sign up for o2 priority but at the moment it won't login, same as when I try to access my virgin media account