Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 01/28/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Cradley Heath, Redditch and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomSolihull Internet

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • jamies144 J (@jamies144) reported from Birmingham, England

    @virginmedia That it can not login.

  • PhotographyWeb Richard hamilton (@PhotographyWeb) reported from Birmingham, England

    @virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted

  • mo4g_777 mo4g (@mo4g_777) reported from Birmingham, England

    @virginmedia has WiFi in perry barr gone down

  • grimm_karl Grimm (@grimm_karl) reported from Birmingham, England

    @virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.

  • 0_ashfield navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    Just got hung up again by the customer retentions team @virginmedia great job your doing

  • unit_1974 🐺WereWolfish (@unit_1974) reported from Birmingham, England

    I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating

  • bsamikey Mike Donovan (@bsamikey) reported from Solihull, England

    @virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please

  • shmonkeyshmonks Shmonkey Shmonks (@shmonkeyshmonks) reported from Stratford-upon-Avon, England

    @ESO_Danny @virginmedia What a quality service!! I must cancel my provider immediately and sign up to Virgin, I've got £45 in my savings account, so happy days 😁

  • 0_ashfield navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    @virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I can’t watch it !

  • unit_1974 🐺WereWolfish (@unit_1974) reported from Birmingham, England

    @pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.

  • VinCheema Verinderpal (@VinCheema) reported from Birmingham, England

    Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek

  • PhotographyWeb Richard hamilton (@PhotographyWeb) reported from Birmingham, England

    @virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with

  • justauto just-auto.com (@justauto) reported from Stratford-upon-Avon, England

    Looks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.

  • s_badruddin B' (@s_badruddin) reported from Birmingham, England

    @heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!

  • EvanD Evan Davis (@EvanD) reported from Bournville, England

    @virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”

  • PapaIsZeus Μarinos (@PapaIsZeus) reported from Solihull, England

    Virgin media fix up your interbet bruv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ruth21ski Ruth Burns-price (@Ruth21ski) reported

    @virginmedia Promised phonecall at 9am this morning and so far nothing after she couldn't help at all last night.

  • simsartwork Ben sims artist (@simsartwork) reported

    I don’t see why I should pay for my @virginmedia any more my #virginmobile is a complete joke . Can hardly get a signal . And my home #WiFi is rubbish .. time to leave I think and I don’t see why I should pay anything as your product is awful

  • megmonster2 Megan Watson (@megmonster2) reported

    @virginmedia Please contact me via direct message. This was regarding installation, was due on Tuesday, been postponed by 3 weeks and no any reason given. Can’t send us a dongle because the dongle team is “out of service”. Promised callbacks about 10 times and haven’t a received a call yet

  • megmonster2 Megan Watson (@megmonster2) reported

    @virginmedia That’s not very helpful as every time I call the pre installation team they’ve either hung up on me or not told me anything helpful. Probably just going to cancel

  • _bekahale bekah (@_bekahale) reported

    @virginmedia Our broadband drops all the time, sometime it dies for 3 days, sometimes for 3 hours. Lately it comes back a couple times a day but only for a couple minutes ( thanks god we don't work from home huh !) We unplug, plug, restart, leave it time to actually shut down to restart /

  • GSt3v0 G Stevo (@GSt3v0) reported

    Hi @virginmedia, broadband is still down and I’m getting ready to start working from home, which won’t be happening by the looks of it. Any chance of an update??

  • jaward916 Jonathan Ward (@jaward916) reported

    @virginmedia Months, in fact, we get "low bandwidth" warnings every day at the moment, to the point an Engineer is coming out on Wednesday. All4 is the worst of the bunch though. How can we get low bandwidth on the TV box if it is directly cabled into the Virgin-provided router via Cat6?

  • AS_Consultancy Ashley Hutchinson 💙🇺🇦 (@AS_Consultancy) reported

    @virginmedia help! We’ve just added Virgin Media and BB at home and we’re offered a SIM card. We’ve got the PAC code from existing network but the SIM card hasn’t arrived!

  • _bekahale bekah (@_bekahale) reported

    @virginmedia I'm gonna dm you straigh away because I won't have enough of tweets to explain exactly the number of things that doesn't work

  • BotShot95 BotShot (@BotShot95) reported

    @virginmedia So 40 minutes on the phone and a lot of explanations and then the line went dead after 35, stayed for another 5 to see if she will speak back and complete radio silence, Did I forget to mention my back gate, back off to a customer that can get a gig so less than 50m away