Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Stourbridge, Solihull, and Halesowen.

City	Problem Type	Report Time
Redditch	Internet	5 hours ago
Redditch	Internet	2 days ago
Redditch	TV	3 days ago
Redditch	TV	4 days ago
Stourbridge	TV	4 days ago
Solihull	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 16 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Stuart McCullagh (@stumccullagh) reported 24 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Ade1701 (@Ade1701) reported 27 minutes ago from Dorridge, England

  @virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!

• 
  shanny C 🌹 (@_shannonC) reported 29 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Andrew Tatton 🔰 #GlazersOut 🔰 (@adtatton) reported 30 minutes ago from Wythall, England

  @virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Solihull, England

  @virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!

• 
  Steve Deery (@SteveDeery) reported 34 minutes ago from Solihull, England

  @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 44 minutes ago from Redditch, England

  @virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing

• 
  Roger Leitch (@notdodgy) reported 46 minutes ago from Solihull, England

  @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

• 
  Stuart McCullagh (@stumccullagh) reported 49 minutes ago from Solihull, England

  Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!

• 
  Ade1701 (@Ade1701) reported 51 minutes ago from Dorridge, England

  @virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!

• 
  Paul McDonough (@FleeDoubleE) reported 53 minutes ago from Halesowen, England

  @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

• 
  Evan Davis (@EvanD) reported 54 minutes ago from Solihull, England

  @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

• 
  Ade1701 (@Ade1701) reported 55 minutes ago from Dorridge, England

  @virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!

• 
  victoria nicholson (@bicovico) reported 55 minutes ago from Solihull, England

  @virginmedia shocking service again today

• 
  Robin 🤘🏻 (@RobinB1971) reported 57 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  James (@JMEden_97) reported 58 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John M (@john1mccarthy) reported 6 minutes ago

  @virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄

• 
  Style Conscious ✝️ (@StyleConscious) reported 6 minutes ago

  @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.

• 
  Rachel Rosser (@theGROWcompany) reported 8 minutes ago

  @virginmedia Regardless of the actual problem, it seems the company is totally inept. Why was your incoming call message not working, why was the on hold musac playing the same one track for an hour. Why did it take so many hours for any public announcement?

• 
  John Thomson (@JohnTho10402150) reported 8 minutes ago

  @EdnaKrabapple1 @virginmedia There was a Virgin 'outage ' yesterday which caused a lot of problems including pixilating. Most channels are now fine except for BBC 3 and 4. I've not phoned 150 cos I know its not just me and i know I'm not the only one.

• 
  Chris (@COOPSthereitis4) reported 10 minutes ago

  @virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?

• 
  Gillian Carrick (@gillian_carrick) reported 12 minutes ago

  @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?

• 
  Shorty (@ClassicSoulDJ) reported 14 minutes ago

  Here I go - still a problem with my tv services from @virginmedia a day after I tried to get through and I expect at least a hour waiting to get through

• 
  Phonetix (@RobPhonetix) reported 17 minutes ago

  @virginmedia What about those of us repeatedly requesting our myvirginmedia account be unlocked for the last 6 weeks (& even lodged a complaint about it) who are STILL unable to access our accounts with no explanation?

• 
  Zoey (@YngZoey) reported 19 minutes ago

  Anyone having problems with their landline on virgin media?? #virginmedia

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 21 minutes ago

  @virginmedia We’ll work this one out 1/ New Box wouldn’t record or delete Just said Unable to delete try again later Engineer visit appeared to solve the problem . When e He had gone box Didn’t record or delete again