Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 01/06/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • Nparanoid nimrod x (@Nparanoid) reported from Solihull, England

    @virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice

  • CannedWildlife Adam O'Hare 🏳️‍🌈 💚 (@CannedWildlife) reported from Birmingham, England

    @virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare

  • AJhyphenCSdotUK AJComputerServicesUK (@AJhyphenCSdotUK) reported from Birmingham, England

    I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢

  • TheRusse11a Matt Russell (@TheRusse11a) reported from Birmingham, England

    @virginmedia I managed to fix it by d/l the app again last night. Thank you.

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia It’s saying service is fine but I still have no reception so can’t receive calls

  • ultimate_girls Ultimate Girls (@ultimate_girls) reported from Birmingham, England

    Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low

  • KatyFancourt Katy (@KatyFancourt) reported from Birmingham, England

    @virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??

  • james_e_grant James (@james_e_grant) reported from Birmingham, England

    @virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    @virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    @virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia I will do both; what’s the number for technical support; will try one last time 🙃

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rakesha___ rakesha (@rakesha___) reported

    @virginmedia @jai_dee Me too, I haven’t received anything and I’m expecting a delivery today to set up new services. It’s time to change courier and stop using @YodelOnline they don’t care about their customers - they don’t even have their customer service running at a times like this.

  • angryuser15 angryuser (@angryuser15) reported

    @virginmedia why are you making it impossible for me to cancel my contract?? I have been hung up on multiple times, WhatsApp chat ended prematurely with no end in sight. On hold for over an hour. I will now consider this me having given sufficient notice of my termination. FU

  • gemwbu Gemma (@gemwbu) reported

    @virginmedia is ur Wi-Fi down?? Trying to work from home here plz and the wifi is just not connecting

  • WhiskyOneIce Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported

    @virginmedia So contact you by phone or post!! I've already lost time by constantly waiting to get through on the phone so mail it will have to be... I understand you wouldn't want to make it easy for people to cancel

  • cowcart1 john cowley (@cowcart1) reported

    @OJBorg @virginmedia That’s virgin for ya OJ when there good there good when there bad omg ya doomed that’s what I left them poor service off them I had no phone line for 3 months 😡😡😡😡

  • IrfanRulal Irfan Rulal (@IrfanRulal) reported

    @virginmedia Your post code checker is useless. Says there are no issues when we've been told on the phone there are issues. Please can you answer my question on here now that you have my post code. I will delete these tweets afterwards so my post code isn't visible. Thanks.

  • littlevern12 little vern (@littlevern12) reported

    @virginmedia I rang at 8a.m. this morning & asked for a manager to call me by 12 noon. What a surprise no call. Great customer service, NOT

  • davewcantwell David Cantwell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🎸🏐 (@davewcantwell) reported from Walthamstow, England

    Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

  • _andreabarlow Andrea🦋 (@_andreabarlow) reported

    @virginmedia trying to get help from you customer service is shocking how can you not easily help me I was told for 12 months it would be £60 just realised that I have been paying £65.75 like why I might leave as I don’t think I can afford this anymore

  • IrfanRulal Irfan Rulal (@IrfanRulal) reported

    Hi @virginmedia, there's an internet outage where my parents live and they've been offline since late last night. I understand your engineers are aware of the issue and are working on it. Can you please advise of a resolution time/date? The postcode is M19 2LH. Thanks.