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Virgin Media

Virgin Media outages and service status in Redditch, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 13, 1:18 PM GMT+1.
  • 70% Internet (70%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)
  • 10% TV (10%)

The latest reports from users having issues in Redditch come from postal codes B98 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Halesowen, Bromsgrove, Stourbridge, Redditch, Solihull, and Henley in Arden.

CityProblem TypeReport Time
Halesowen Internet 4 days ago
Bromsgrove Internet 5 days ago
Stourbridge TV 8 days ago

Nearby cities with recent reports

Halesowen

1 recent signals

4 days ago
Bromsgrove

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • andyjuk
    Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

  • sair74
    sarah allen (@sair74) reported from Redditch, England

    @virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

  • lorna_conway
    Doonie (@lorna_conway) reported from Redditch, England

    @virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • charlwalden
    𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England

    @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

  • villans1982
    Mark Jones (@villans1982) reported from Halesowen, England

    Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing

  • dean_kavanagh
    Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • FleeDoubleE
    Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Sheldon, England

    @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

  • lestatsmum
    rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England

    @virginmedia do you have a number or email so I cancel mobile insurance?

  • pixiero79
    RosieGee (@pixiero79) reported from Solihull, England

    @virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...

  • bjwgorman
    Ben Gorman (@bjwgorman) reported from Solihull, England

    @virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaPatten2
    Lisa (@LisaPatten2) reported

    Absolute quality service from @virginmedia as always. Broadband not working all morning, it might be fixed by 7pm, whoop whoop. 150 quid a month well spent. Daylight robbery.

  • PeteMcManus
    Pete McManus (@PeteMcManus) reported

    If you’re a local business looking for new broadband whatever you do don’t use @vmbusiness Absolutely useless company, terrible customer service. My wife was given the wrong info when signing up, costing us money and they’ve so far spent 7 weeks investigating it to no avail!

  • clementfx1
    Molly Gregory (@clementfx1) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • 2124Jim
    james mcgarry (@2124Jim) reported

    @virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.

  • BylesNicola
    Nicola Byles (@BylesNicola) reported

    @virginmedia we cannot watch the football due to your poor service! This is unacceptable!

  • WingsSherpa
    Wingssherpa (@WingsSherpa) reported

    @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

  • sjslfcforever
    Si Smith (@sjslfcforever) reported

    @virginmedia how hard is it to speak to someone who actually understands the problem I’m having??

  • Barbiknow
    Abbey (@Barbiknow) reported

    @virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.

  • Yolo123Rana
    CFC._AKHI😴 (@Yolo123Rana) reported

    @virginmedia Checked everything still not working

  • em_doapsi
    Emma (@em_doapsi) reported

    @virginmedia please fix your phone issues in the burbage area.