Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
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Μarinos
(@PapaIsZeus) reported
from
Solihull, England
Virgin media fix up your interbet bruv
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi, no reply, no email, please can I have a complaint number
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
We are having a #duvetday with #mrbean unless @virginmedia can help me out with a decent #Christmasfilm
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just-auto.com
(@justauto) reported
from
Stratford-upon-Avon, England
Looks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia It’s not about my package ...virgin will not show in HD they’ve told me ..so it’s down to you to answer...please
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
Looool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Satyajit V. Deodhar
(@deodharsatyajit) reported
@virginmedia Hey virgin media I am a new customer. Engineer visit is scheduled for this Monday. I have opted for a broadband package with a mobile sim. Just wanted to know when would be the right time for me to port my number to virgin.
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LaJaWaA
(@AWJL84) reported
@virginmedia Your customer service number is disconnected 90% of the time and when it does connect it states it is over an hours wait time. Are you not able to get someone to follow up and call me? Not sure why I am having to follow this up.
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alison
(@alison59307514) reported
@virginmedia I’m glad you’ve said you are sorry but I don’t think you really are. Your company should consider what people are going through at this awful time and try to be more kind and considerate.
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jemima
(@Jemima_jess) reported
@virginmedia @virginmedia absolutely appalling customer service. I raised a complaint that you then CLOSED without resolving, what is going on? Still nobody’s bothered to ring me, this alleged ‘smart home team’ apparently don’t exist as I’ve waited 3 months for a call back.
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Matt Lazenby
(@goonerby_matt) reported
@virginmedia Oh yes waiting on the phone for 30mins only to be hung up on connection or to be told its not working and we're trying to fix it for the twentieth time in two weeks. No ta.
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nickholl
(@nickholl) reported
@virginmedia So will my bills continue to go up year way over inflation year on year (just like the trains), just so that you are able to maintain a useable service - whist the product I receive stays the same?
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Chet
(@chet_45) reported
@virginmedia And now you’re hitting me with your AUP, it would be far mare acceptable if you actually resolved this issue.
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jemima
(@Jemima_jess) reported
@virginmedia No I signed up for it, then the technician couldn’t install it and cancelled the work order.Yet I’m still being billed monthly even though I don’t have the service £100 and keep being told that I’ll be getting a call from the smart home team. This has been going on since NOVEMBER
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Gareth Boldison
(@BoldisonGareth) reported
@virginmedia I have the app in my phone and says I have 9 devices connected but when I try and do a WiFi check around the home (I I think it is poor) it says I am not connected to the hub? Please help!
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jemima
(@Jemima_jess) reported
@virginmedia Yes I was but the products never got installed, the order was cancelled yet I’m being billed for it. This is the issue, I need a refund and billings cancelled.