Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jag Chaggar
(@JagChaggarTutis) reported
@vmbusiness absolutely disgraceful service. Been left without services for 2 weeks and everytime we call they end our call. Thanks for we have @BTBusiness as a back up line. @BBCWatchdog can you help us here?
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Gary Bayliss
(@GaryBayliss8) reported
@virginmedia Can someone help my poor mum get her box and remote sorted out. She has been on the phone with you over the course of 4 days and keeps being cut off. V poor service all round and she is paying for a full package and internet. Come on guys - do the right thing
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lucy
(@ariilovess) reported
@trulyyygrande @virginmedia bet it ain’t as bad as mine
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colin harper
(@teessider100) reported
@virginmedia Hub3, no not noticed any changes on the hub. But worth noteing that sometimes only 1 or 2 devices fall off the "network" and at other times it is all of them that lose the connection!
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Adeel Raza
(@AdeelR93) reported
@virginmedia WiFi is down and don't know what else to do. Followed all your online advice to fix (rebooting and resetting) and after the only options are help with connecting or it's fixed. What if I'm still experiencing issues?
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Simon Parry
(@sparry951) reported
@virginmedia Just nearly been taken out by one of your van drivers on Duncan Road, Leicester. Ignored a mini roundabout, then further down road I had to mount pavement to avoid being hit. Driving a van but didn't get reg number
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Megan fox
(@Meganfo67990574) reported
@virginmedia worst customer service ever I'll be cancelling my contract next month company is an absolute joke ******* waste of money for a service that works 70% of the time the rest of the time it's down constantly disconnecting on and off all dsy every day sick to death of it sort it out
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Lloyd John Connors
(@lloydpatman) reported
@virginmedia Customer service rep booked a visit tomorrow. That's something, but up until now the service has not be optimal
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Megan fox
(@Meganfo67990574) reported
@virginmedia No, and theres no one on the lines to contact been on hold for over 3 hours my internet goes down at the same time every day the rest of the time when it's working it's on and off and constantly having to reboot the box
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o
(@orn3laa) reported
@SkyHelpTeam MB 👍🏼 are you planning to sort the broadband problem in north any time soon or should I start calling up virgin media?