Virgin Media outages and service status in Redditch, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (75%)
- Wi-fi (25%)
The latest reports from users having issues in Redditch come from postal codes B98 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Wi-fi | 9 days ago |
|
Redditch
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Neil Churchard (@Neil_Churchard) reported from Solihull, EnglandWow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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Roger Leitch (@notdodgy) reported from Solihull, England@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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W1LKO (@Wilkomania1984) reported from Stoke, England@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Doonie (@lorna_conway) reported from Redditch, England@virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today
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Ade1701 (@Ade1701) reported from Dorridge, England@virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1
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Hamps (@F1Dweeb) reported from Redditch, EnglandBroadband not working folks and your site keeps crashing on 4g @virginmedia
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shanny C 🌹 (@_shannonC) reported from Solihull, England@virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.
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Justin James Clack (@JustinJmsClac) reported from Halesowen, England@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
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Nickins (@ninsull) reported from Solihull, England@virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke
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Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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James (@JMEden_97) reported from Solihull, EnglandI hate VirginMedia me getting stupid little lag spikes
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Teddy (@ChokeLever) reported@giffgaff Tbh I didn’t chose @virginmedia because their reviews are poor. I should’ve known better as it was still their engineer who failed to show up. #Frustrating, but for #giffgaff not to have any means of rectifying the issue is unacceptable. I am being penalised as a result.
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Bob Ross 🐑 (@_malcolmsex) reportedVirgin Media locked in when they heard I was moving Internet off at exactly midnight holy ****
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Pete Bradbury (@PeteBradders) reported@virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!
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It's mom not mum (@rchcool) reported@virginmedia @sabrevan Yes can you please explain the issue? Repeated occurrences means we can’t rely on the service until you confess the problem and whether it has actually been solved or if you’re just applying temporary fixes to avoid paying compensation to customers
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Mike T (@Tutts558) reported@fia I can rewind my Virgin Media to show you Max breaking the rules. Why can't you ? It effects the result, and other teams responses to what you do. You clearly favour him. Terrible decision.
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Crckersmckerx (@crackersmackerx) reportedMy internet is so bad. I wish death upon virgin media
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Pavlova (@uk_pav) reported@virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.
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Cambridgewater.x (@cam_bridgewater) reported@vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..
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Mrmutherfukery (@Mrfutherfukery) reported@virginmedia @fanboyofnolan Yes, absolutely they do **** all even if you can actually get you speak to a person. Which is near impossible. Very bad company if you cancel your contract they call you in about 10 minutes 🤑🤑🤑🤑
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Pete Bradbury (@PeteBradders) reported@virginmedia @NatGeoUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!