Virgin Media Outage Report in Redditch, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Redditch come from postal codes B97.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Halesowen, Stourbridge and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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James
(@JMEden_97) reported
from
Solihull, England
I hate VirginMedia me getting stupid little lag spikes
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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David Charlton
(@David_Charlton1) reported
from
Stratford-upon-Avon, England
@virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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shanny C 🌹
(@_shannonC) reported
from
Solihull, England
@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steven jackson
(@Archtech_design) reported
@virginmedia Your telling me Iv just pushed back to a chat bot!!! Again asking the same inane questions!!! I was with Virgin 3 years ago the forums unfortunately don’t work it’s the same inane reboot send a signal are the connections tight waffle!!!
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David De Sa
(@ddesa) reported
@virginmedia No - I get no reception at all and no Wi-Fi call capability - even though we have all activated - only receive 2 reception bars in one room upstairs - which means when we want to make a call we have to go to that room - extremely poor from VM and we have complained about this
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Rhys Thomas
(@bingojackson) reported
@virginmedia Password I can do. But nobody has asked for a memorable word ever, so I have no idea what that is after having the account for 10 years. Seems like my only option is to start the process again. I will be raising a complaint at some point when I'm less frustrated by the whole day.
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Ben
(@GeddyBaby) reported
@virginmedia As I was a month from my fibre broadband contract ending I called to get a new Volt deal but found the best existing customer deal was 50% more expensive than the deal I wanted on your website. My call ended with me giving my 30 days notice. Shame as I was happy.
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Martin
(@MartinPNEFC) reported
@virginmedia trying to cancel my account, been on a 50 minute phone call, transferred 5 times then I was cut off. Anything to not let the cancellation go through eh?
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Gwen Broc
(@Gwennbroc) reported
@virginmedia Still no service since last Sunday ! Tried to call the above number but no one picked up - no additional info either as to how I can claim compensation! USELESS!
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steven jackson
(@Archtech_design) reported
@virginmedia I’m asking myself why I changed from BT to Virgin, first day setting up started at 8 last night but still no broadband and still no customer service or technical help that works an absolute abomination!!! Waste of time and money!!!
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steven jackson
(@Archtech_design) reported
@virginmedia Yes wait 15-30 mins green flashing light still that was at 9am this morning still flashing, but no tech help availible!!!
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Adam Deane
(@adamdeane16) reported
@TerriiPearcee @virginmedia I got through in 10 mins today and I selected all the I want to cancel options
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Theodore Awani
(@Theodoreawani) reported
@richardbranson I am hugely disappointed at virgin media technician, appalling customer service to sort faulty broadband!!! The rudeness, the deceit, the incompetence. Unbelievable. Engineer never turned up but lied, phone getting slammed on me! Still cannot book. Please act sir!