Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Solihull, Redditch, Henley in Arden, Stourbridge, Bromsgrove, and Halesowen.

City	Problem Type	Report Time
Solihull	TV	1 day ago
Redditch	Internet	1 day ago
Redditch	Internet	1 day ago
Henley in Arden	Internet	1 day ago
Solihull	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 23 seconds ago from Solihull, England

  @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

• 
  Hamps (@F1Dweeb) reported 3 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Mark Cottrill (@Markycot) reported 4 minutes ago from Solihull, England

  And now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Alien-**** (@CosmicHustler) reported 8 minutes ago from Redditch, England

  @virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...

• 
  Evan Davis (@EvanD) reported 10 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Robin 🤘🏻 (@RobinB1971) reported 12 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  victoria nicholson (@bicovico) reported 14 minutes ago from Solihull, England

  @virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?

• 
  Ben Gorman (@bjwgorman) reported 17 minutes ago from Solihull, England

  @virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.

• 
  Mark Cottrill (@Markycot) reported 23 minutes ago from Solihull, England

  @virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  rayofsunshine 💙 (@lestatsmum) reported 35 minutes ago from Halesowen, England

  @virginmedia do you have a number or email so I cancel mobile insurance?

• 
  RosieGee (@pixiero79) reported 40 minutes ago from Solihull, England

  @virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Solihull, England

  @virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).

• 
  Mark Baldwin (@mark_xc) reported 41 minutes ago from Solihull, England

  @virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.

• 
  Stuart McCullagh (@stumccullagh) reported 49 minutes ago from Solihull, England

  @virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working

• 
  W1LKO (@Wilkomania1984) reported 57 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Roger Leitch (@notdodgy) reported 57 minutes ago from Solihull, England

  @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane (@janethebuell) reported 6 minutes ago

  @PeteUK7 @virginmedia Same problem with @skytv. Told them mum had died & wanted account closed. They said "we cannot close the account, we need to talk to the account holder". I repeated she died. I gave up, sent the equipment back & ignored the flurry of demanding emails. Very distressing.

• 
  ✊️Tom✊️ (@SchecTom) reported 6 minutes ago

  @virginmedia had no Internet or TV since around 9pm last night. You guys fancy trying to actually fix it or?????

• 
  Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported 6 minutes ago

  @virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable

• 
  Rebecca (@RumouredRebecca) reported 13 minutes ago

  @virginmedia No thanks. We are switching to Sky in 12 days. The bill is extortionate and the service abysmal. Appreciate the message though

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 13 minutes ago

  @itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.

• 
  GB Food Finder (@britfoodfinder) reported 14 minutes ago

  @LivThms @virginmedia That’s terrible. I find it quite unbelievable that @virginmedia will not accept this is a widespread problem and are not even admitting so, let alone try to resolve it for us all. How can we be expected to remain customers without the means to access our accounts?

• 
  Ed61 (@Ed6114) reported 14 minutes ago

  @virginmedia and how do I get rid of the awful self promotion advert that is constantly banging on about how good V360 is? It start when the box powers up and then when I start browsing something to watch, it moves to the bottom right hand corner.

• 
  Mary (@kanyonatic) reported 17 minutes ago

  @virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!

• 
  Steven Byron (@StevenByro) reported 20 minutes ago

  @virginmedia With respect it’s been 2 weeks. Everyone seems to be reporting the same issue and you keep giving them different stories if you look down the replies and you’re yet to put out any sort of official statement.

• 
  Ben Bill (@JAMES_ALLEN_93) reported 22 minutes ago

  @PeteUK7 @virginmedia Virgin are to customer care as Scotland is to the World Cup.