Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 02/10/2026 19:35

February 10: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Solihull, Cradley Heath, Redditch and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • daveshep1 Dave Shep (@daveshep1) reported from Solihull, England

    @virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻

  • daveshep1 Dave Shep (@daveshep1) reported from Solihull, England

    Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉

  • JasonFojtik Cllr Jason Fojtik (@JasonFojtik) reported from Stratford-upon-Avon, England

    @virginmedia I try to contact you about my installation, an hour later u cut me off. Now I can’t get hold of u to cancel. Can’t risk being a customer with ur terrible customer service.

  • 0_ashfield navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    @virginmedia you have the upmost awful service. Over the last two months Iv called you so much and did the text option and nothing. All we wanted is some help

  • midwifephd Roisin Bailey (@midwifephd) reported from Birmingham, England

    @amesmorton48 @virginmedia They're the worst.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media is down yet a-*******- gain. I'm off to bed.

  • daveshep1 Dave Shep (@daveshep1) reported from Solihull, England

    @virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔

  • amesmorton48 Amy Morton (@amesmorton48) reported from Birmingham, England

    Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • chrisgdack Chris Dack (@chrisgdack) reported from Solihull, England

    Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten

  • troublewithdata Will Riley (@troublewithdata) reported from Solihull, England

    @virginmedia your internet once again down in Solihull

  • kittykatrollins Helen Rollins (@kittykatrollins) reported from Birmingham, England

    @virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved

  • troublewithdata Will Riley (@troublewithdata) reported from Solihull, England

    @virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

  • 0_ashfield navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    @virginmedia oh for Christ sakes. Tv not working again. Won’t even pick it up. It’s plugged in correctly (nothing changed but we checked) but my tv is not picking it up at all. All my other stuff works so it’s your issue and your service checker doesn’t help at all!

  • Uma1r_F1 Umair Ansari (@Uma1r_F1) reported from Solihull, England

    @virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.

  • isamutlib Isa #StayHomeSaveLives (@isamutlib) reported from Birmingham, England

    It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.

  • MrAStarz Ashley Brian Wright (Starz) (@MrAStarz) reported from Birmingham, England

    @virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevemufcecfc Stevemufcecfcengland (@stevemufcecfc) reported

    @virginmedia internet down here in Exeter again. Sort yourselves out please this isnt what i pay for!👎

  • ukbelieber110 Amy ♥️ (@ukbelieber110) reported

    @virginmedia So disgusting the internet is down again !! When is this going to be fixed ?

  • barryt69 barry tinto 🇺🇦 (@barryt69) reported

    @virginmedia Still down kt16 area

  • Lmk7May Laura May Kelly (@Lmk7May) reported

    @virginmedia what is wrong with your company?? Swapped a month ago under the guise of multiple betterments from Sky, and yet, nothing but trouble. Connection dropping out all the time and/or really slow. So unimpressed.

  • KaydenNzanga Kayden Nzanga (@KaydenNzanga) reported

    @virginmedia I've had months of issues with virgin media, it's beyond a joke, my internet has been on and off all day now. I work from home and it's a major problem. Will definitely be going elsewhere for my wifi

  • Julie99sim Julie Simmons (@Julie99sim) reported

    @virginmedia It's still down and can't get through to talk to anyone for help

  • M4rkySp4rky2011 M4rkySp4rky2011 (@M4rkySp4rky2011) reported

    @virginmedia Why do we pay for such crap.. it’s down yet again

  • damnusename damnusename (@damnusename) reported

    @virginmedia It's down again. And no I haven't checked the service status as I can't reach that site.

  • nicholam82 Nichola (@nicholam82) reported

    @virginmedia more downtime!!! This is just not good enough, your service of late, has been utterly appalling!! 😡😡😡 #VirginMediaoutage

  • robmcg6 Robert McGowan🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@robmcg6) reported

    @virginmedia issues all day with broadband,any chance of sorting it out,can’t even access my account details