Virgin Media

Virgin Media Outage Report in Redditch, Worcestershire, England

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The latest reports from users having issues in Redditch come from postal codes B98.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redditch, Worcestershire, England 01/15/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull, Stourbridge, Halesowen, Cradley Heath and Bromsgrove.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!

  • mavMclovin77 STEEEB (@mavMclovin77) reported from Birmingham, England

    @virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service

  • Davidjocksmith David smith (@Davidjocksmith) reported from Birmingham, England

    @virginmedia No, it’s terrible

  • Aaliya_UK Aaliya (@Aaliya_UK) reported from Birmingham, England

    @virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia huns ya broadband is broken , again.

  • itsDanBull Dan Bull 🍐 (@itsDanBull) reported from Birmingham, England

    @MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.

  • Daniel_Gaskarth Dan. (@Daniel_Gaskarth) reported from Redditch, England

    @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    @virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.

  • Mijan93243645 MH (@Mijan93243645) reported from Birmingham, England

    @virginmedia Your text service is worse than speaking to someone live

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • Davidjocksmith David smith (@Davidjocksmith) reported from Birmingham, England

    @virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞

  • Aaliya_UK Aaliya (@Aaliya_UK) reported from Birmingham, England

    Had v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract

  • WadrupR Rob Wadrup (@WadrupR) reported from Solihull, England

    Just watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.

  • TomPG92 Tom (@TomPG92) reported from Birmingham, England

    @virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..

  • Susiec64 SUSAN (@Susiec64) reported from Halesowen, England

    @virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    Internet is down again @virginmedia It’s a Friday night. Sort it out.

  • Mossymossy3 Danny Moss (@Mossymossy3) reported from Solihull, England

    @virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace

  • Villandrew Andrew Horton (@Villandrew) reported from Solihull, England

    @villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MickHayes1 Mick Hayes (@MickHayes1) reported

    Hi @virginmedia had a really chaotic series of phone calls yesterday from someone claiming to be from you trying to help me improve my internet. Was this you and how can they prove it? Thanks!

  • BillNightingale Bill (@BillNightingale) reported

    @virginmedia Still no call. Bot texting me to ask if problem fixed but still had no call. Bit will take me though security for 5th round and end by saying someone will call within 4hrs.

  • aoife_macentee Aoife (@aoife_macentee) reported

    @VirginMedia_One could you look in to why Virgin Media 3 never has subtitles working? My mam's fav movie was on last night but we turned it off as she cannot follow without subtitles. They work on VM 1 and 2

  • acrock950 Adam (@acrock950) reported

    @virginmedia @BigIssue Trying to cancel my service with you as I am moving and cant take the service with me. Call centre staff just hang up on me or transfer me the moment they realise I'm cancelling. Terrible service

  • dales23 Stephen daly (@dales23) reported

    @virginmedia please someone contact me regarding my WiFi, its bordering on the ridiculous now ,never I'm my life have I had so many problems with WiFi since joining your company its a shambles

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia So why do I need to pay Virgin then? It is not one time issue, it has been for over 2 years. Virgin should have shown due diligence and duty of care to resolve the issue earlier. I appeal for compensation, waive off monthly charges for putting at this position on the critical day

  • Finlayandrew_ Finlay Andrew (@Finlayandrew_) reported

    Virgin media is a scam, about ready to lob this box out the back window **** sake

  • PetermcRed Peter mcgoldrick (@PetermcRed) reported

    @AntMelvin @virginmedia Virgin media lie all the time. They're billing me for a service I cancelled on 26th October. They say they can't access my account because there is an outstanding payment. They expect me to pay for a service I'm not using.

  • HelloNikDesign H E L L O I M N I K Design 🖍 (@HelloNikDesign) reported

    @TimGander @virginmedia My mum is with them over near Timsbury and they've had no problems

  • Chris_Archer58 Chris Archer (@Chris_Archer58) reported

    @virginmedia No and to be honest I never had any issues with my old router before this super hub.