Virgin Media Outage Report in Redditch, Worcestershire, England
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The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Craig
(@cra1gs) reported
from
Birmingham, England
So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in
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julie
(@Brummie_Girl) reported
from
Birmingham, England
@virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.
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Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
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jason jones
(@victortebbit) reported
from
Birmingham, England
@virginmedia The '**** of back to America'. 😱
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!
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Tom
(@Tom12956152) reported
from
Solihull, England
@virginmedia is there any connection issues In the Solihull area?
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
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Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
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JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Chris_01000101) reported
@virginmedia’s customer service is the worst. 50 mins speaking to two agents just to tell them I’m cancelling my renewal unless they offer me a decent price. Same questions repeated over and over, then put on hold numerous times. #shocking #crap #customerservice
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Brian Hurcombe
(@Bigboybrian69) reported
@virginmedia Hi. Yes when I cancelled my contract with you. I refereed someone to take over the service. This was all done over the phone with you adviser. The person who took over the service got there £50 after complaining. But because this was done over the phone and not on the link.
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Jim Doran
(@jai_dee) reported
@virginmedia @braderz1986 I raised this the other day and got fobbed off. From my experience it is just this channel, I’m not having any problems with any other channel.
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Frostyman
(@Frostyman) reported
What am I doing wrong? Trying to sort out my broadband and it's literally the worst customer experience @virginmedia
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yas 💖
(@msyasmine_) reported
@virginmedia honestly have the worst internet service ever. I’ve been experiencing intermittent loss of service for this weeks! Please please PLEASE people save yourself the frustration and use another internet provider.
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Paul
(@paulconroy2369) reported
@virginmedia I know I can ring but am I gonna have the same conversation the only way to resolve this is for Virgin to supply me with a booster for free so that I can get the service I pay for. Is this gonna happen ?
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Scouse 👤
(@twittedtwotted) reported
@virginmedia so I have fin left VM due to problems with the internet. I have now had an email requesting the equipment to be returned which wouldn't be a problem but VM are asking for two routers I have one the engineer took the other one away. Tried to tell customer serv
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marilyn mckie
(@malfanoflenny) reported
@virginmedia Did you actually read my previous answer ? i followed all suggestions, including that, as I stated above. You really do your company no favours by ignoring an actual problem, and it will put off potential customers. I think a home visit by engineers will be needed !
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colredhill
(@colredhill) reported
@virginmedia Could not find anything to help me some callers say they hear my voice muffled what causes this ?
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Satanic Walrus.
(@666Walrus666) reported
@virginmedia The same generic bs answer of "we're aware of the issue and working hard to fix it". It's been 2 weeks and started after you "maintained" the servers, you don't appear to be working that hard at all but why would you when you can provide no service and still charge an arm n leg.