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Virgin Media outages and service status in Redditch, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Redditch, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 25, 12:22 AM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 22% TV (22%)
  • 11% Total Blackout (11%)

The latest reports from users having issues in Redditch come from postal codes B98 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Bromsgrove, Solihull, Halesowen, and Stourbridge.

CityProblem TypeReport Time
Redditch Wi-fi 9 hours ago
Bromsgrove Internet 5 days ago
Solihull Total Blackout 7 days ago
Redditch TV 9 days ago
Solihull Wi-fi 14 days ago
Halesowen Wi-fi 16 days ago

Nearby cities with recent reports

Bromsgrove

1 recent signals

5 days ago
Solihull

1 recent signals

7 days ago

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

  • Wilkomania1984
    W1LKO (@Wilkomania1984) reported from Stoke, England

    @virginmedia Your customer services are useless!!!!!! 😡😡😡

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!

  • SteveDeery
    Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Tech support which is just another auto bot? Done that already

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!

  • simkins_tracey
    Tracey Simkins (@simkins_tracey) reported from Halesowen, England

    @virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

  • SharonNaokes
    sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England

    @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.

  • Ade1701
    Ade1701 (@Ade1701) reported from Dorridge, England

    @virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

  • bicovico
    victoria nicholson (@bicovico) reported from Solihull, England

    @virginmedia shocking service again today

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

  • andyjuk
    Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

  • sair74
    sarah allen (@sair74) reported from Redditch, England

    @virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???

  • HelenAbdullah08
    💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England

    @virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!

  • andyjuk
    Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

  • charlottetomtom
    Charlotte (@charlottetomtom) reported from Solihull, England

    @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolajames38
    Nicola James (@nicolajames38) reported

    @virginmedia Yes I am a Virgin Media customer

  • old_stephen
    Stephen Old German - English Translator (@old_stephen) reported

    @virginmedia About a month ago, you "upgraded" my broadband line You told me to plug my landline into my router, I did this and the phone stopped working. None of your crappy automated solutions have fixed this. Please tell me when ou are going to fix it or how to switch provider

  • IAmTheSavageSho
    IAmTheSavageSho (@IAmTheSavageSho) reported

    @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

  • bksaxton26
    Brian Saxton (@bksaxton26) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • kath_moonlight
    Kath Moonlight (@kath_moonlight) reported

    @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

  • oliverp07477646
    Oly Price (@oliverp07477646) reported

    @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

  • Shh_DontSayIt
    🏎️ 🏁 Sue™️ (@Shh_DontSayIt) reported

    Yo @virginmedia can you sort your issues out? Every time I bloody watch TV it keeps shouting there’s a connection problem when there isn’t as it’s broadcasting tv normally and keeps blocking my screen

  • TinaAnderson86
    TiNa AnDeRsOn (@TinaAnderson86) reported

    @virginmedia down yet again what a ******* joke #virginmedia

  • tilalx
    Tilal Manzoor (@tilalx) reported

    @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

  • chauhanvik
    Vik Chauhan (@chauhanvik) reported

    @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.