Virgin Media outages and service status in Redditch, England

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redditch, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Stourbridge, Solihull, and Halesowen.

City	Problem Type	Report Time
Redditch	TV	20 hours ago
Redditch	TV	20 hours ago
Stourbridge	TV	20 hours ago
Solihull	TV	20 hours ago
Solihull	TV	21 hours ago
Stourbridge	TV	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Ade1701 (@Ade1701) reported 5 minutes ago from Dorridge, England

  @virginmedia Why is it your call centres and your web chat give no answer for hours on end, and your website constantly falls over returning error messages.... “Whoops! Something went wrong!” Your customer service is a joke!

• 
  Mark Baldwin (@mark_xc) reported 7 minutes ago from Solihull, England

  @virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today

• 
  Evan Davis (@EvanD) reported 8 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  shanny C 🌹 (@_shannonC) reported 9 minutes ago from Solihull, England

  @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

• 
  Stuart McCullagh (@stumccullagh) reported 15 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  Robin 🤘🏻 (@RobinB1971) reported 16 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Charlotte (@charlottetomtom) reported 18 minutes ago from Solihull, England

  @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

• 
  Andy (@a_Muss60) reported 19 minutes ago from Solihull, England

  @virginmedia 😱 a 100mb internet, TV and phone service that works.

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Stuart McCullagh (@stumccullagh) reported 22 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  Stuart McCullagh (@stumccullagh) reported 25 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Ade1701 (@Ade1701) reported 30 minutes ago from Dorridge, England

  @virginmedia After more than FOUR HOURS on the phone I eventually got someone competent from billing to confirm I am eligible for one free booster and someone else to talk me through fixing the security issue. You seriously need to prioritise vulnerable customers!

• 
  Stuart McCullagh (@stumccullagh) reported 36 minutes ago from Solihull, England

  @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

• 
  Frugalista (@frugalista1) reported 42 minutes ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Mark Baldwin (@mark_xc) reported 45 minutes ago from Solihull, England

  @virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it

• 
  rayofsunshine 💙 (@lestatsmum) reported 50 minutes ago from Halesowen, England

  @virginmedia do you have a number or email so I cancel mobile insurance?

• 
  Jeff Roach (@roachie1969) reported 51 minutes ago from Solihull, England

  @virginmedia what are the customer service hours at the moment?

• 
  W1LKO (@Wilkomania1984) reported 54 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Steve Deery (@SteveDeery) reported 57 minutes ago from Solihull, England

  @virginmedia Internet down in B90 4? No service for last 30mins

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean (@DSB4454) reported 13 minutes ago

  @virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell

• 
  G Strachan (@Forcegayle) reported 13 minutes ago

  @rilf07 @rebhalp @virginmedia Their social media account posts are never about currently what is happening now. It's terrible.

• 
  STEM by STM (@STEMbySTM) reported 15 minutes ago

  @virginmedia How would any vm customer without twitter know there's an issue when the online system checker either can't find your account or simply doesn't work? Awful customer service.

• 
  Mr Nash (@Nasher6328) reported 16 minutes ago

  @virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;

• 
  Trisha (@AnnyTrish) reported 17 minutes ago

  @virginmedia All channels are scrambled. So that means any scheduled recordings will be useless. Zero info on the VM app. All you get is - sorry, please try again later. No help, no information, no nothing!

• 
  Jo (@pilome2) reported 21 minutes ago

  @5IMON_ @virginmedia Exactly the same here in Glasgow. I can watch youtube on the app. Hopefully they get a finger out and fix it.

• 
  ross paterson (@praetorian1369) reported 22 minutes ago

  @virginmedia well tv still down, but was able to watch it online through virgintvgo app....NOW this has stopped.....getting worsew

• 
  Shaun Wren (@Shaun_Wren) reported 23 minutes ago

  I’ve had zero TV signal since before lunchtime @virginmedia and was wondering if you’re going to actually sort it out and as a gesture of good faith knock money off this months bill

• 
  Stevie (@molwins) reported 27 minutes ago

  @virginmedia Shocking service lately !! Glad I only have 2 months left!

• 
  Stump Wars (@StumpWars) reported 27 minutes ago

  @virginmedia How long are the disconnection problems going to last today Ty.