Virgin Media Outage Report in Redditch, Worcestershire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Redditch come from postal codes B98 and B97 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Internet | 2 days ago |
|
Redditch
|
TV | 9 days ago |
|
Redditch
|
TV | 13 days ago |
|
Redditch
|
TV | 13 days ago |
|
Redditch
|
Internet | 18 days ago |
|
Solihull
|
Wi-fi | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Dave Shep (@daveshep1) reported from Solihull, England@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandI seem to speak to @virginmedia more than I do my kids , been on hold for just the 54mins now regarding the fast speed broadband i pay for but never get!
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHave to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
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SUSAN (@Susiec64) reported from Halesowen, England@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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Dave Shep (@daveshep1) reported from Solihull, EnglandWow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia i give up now can't get through no broadband yet again I want my contract cancelled I'm paying for a service I never get! Will someone contact me I'm cancelling my direct debit not getting a penny more off me until i get broadband!
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!
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Simon Froggatt (@FroggattSimon) reported from Solihull, England@virginmedia Wifi down AGAIN in b92... come on!
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Umair Ansari (@Uma1r_F1) reported from Solihull, England@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
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Simon Froggatt (@FroggattSimon) reported from Solihull, England@davo1982 @virginmedia Went down in B92 also Fudgy. Up again after 45 mins. Does crash too often
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Chris Dack (@chrisgdack) reported from Solihull, EnglandExperiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten
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Dave Shep (@daveshep1) reported from Solihull, England@virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔
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Dan. (@Daniel_Gaskarth) reported from Redditch, England@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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Rob Wadrup (@WadrupR) reported from Solihull, EnglandJust watched the @virginmedia advert they must of used a different provider to get there videos posted as your service is diabolical Like I say monies due next week I cancel direct debit and you will respond with a stupid message.
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Rob Wadrup (@WadrupR) reported from Solihull, England@virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.
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Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia not sure who I’m supposed to be contacting on this but my phone service keeps going in and out is there a problem in Solihull?
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Danny Moss (@Mossymossy3) reported from Solihull, England@virginmedia your customer service is the worst I have ever encountered, I have been transferred 9 times and no resolution, utter joke , I will be cancelling all my services with you. What a disgrace
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Andrew Horton (@Villandrew) reported from Solihull, England@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Rob Wadrup (@WadrupR) reported from Solihull, England@virginmedia once again your service is shocking. This month alone I’ve lost my connection and tv so many times. I bet you soon be on the phone when I stop my standing order next week
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Jaymini Desai (@JayminiDesai) reported from Solihull, England@virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Will (@youcantgoback) reported@virginmedia Ran again and turning the box on and off was the only advice it game. Still not working. I just want someone to come and fix it. Can you please send someone?
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GJM (@zombie_apoc1) reported@soojahpah @virginmedia You must be an incredibly lucky person. My internet has been totally unreliable, significantly slower than what I pay for (cabled) and it took dozens of calls/texts/emails/social media and visits to get 1 signal extender so I could have WiFi. Shocking customer service.
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Harry Osborn (@Harry19950462) reported@virginmedia Multiple engineers keep coming out this is the problem thats the problem guess what 24 hours after the last engineer came out the Internet has gone again mind blowing
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MaryM Robin ✒📝 ☕ (@MaryMRobin) reported@virginmedia Virgin have brilliant fast WIFI but their customer service is sh*te They just don't listen to customer needs and act on it.
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pam (@ellapam213) reportedChanging my address - you don’t provide the service at the new address , but you want me to pay £250 for an early opt out of my contract for a service that I want and you can’t provide ? #interesting - @virginmedia #MakeItMakeSense #FoolishnessFriday @OmbudServices
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Lorraine Solecki (@AuntyRainy) reported@virginmedia simple question. How do I cancel my TV package but keep my broad band. No help on your website and no help in my account.
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Nicola Guitart (@NGuitart) reported@virginmedia do not go with this company. I can tell you that we've had problem after problem with them. We switched to sky got a better deal, a better service etc but virgin media are still causing problems. You can't speak to a person...where is the customer service team?
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EvidencePlz (@EvidencePlzz) reported@SamPlan16007005 @virginmedia @O2 Use cable then. 20 quids from amazon for a 30 metre cable. Problem solved
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Mem (@MemYoussouf) reported@virginmedia There's an issue with that. It doesn't say. I've spoken with the team on the phone, they're aware of the ongoing issue and won't be resolved until the 9th
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Amanda Breen (@AmandaBreen15) reported@virginmedia where do I get help with not being able to receive emails to my Virgin email account all of a sudden it’s stopped working ?