Virgin Media Outage Report in Redditch, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Redditch come from postal codes B98.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Solihull, Redditch and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia No. It’s usually just one of the connected devices we lose at a time. Most often speakers but sometimes security cameras, sometimes hue bulbs. Never everything at once.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia There is no weak signal. I’ve checked all around the house repeatedly. There are no faults in the area. I have checked repeatedly. Customer services have been unhelpful on multiple calls. Had to fight to get an upgraded hub!
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Ken Hawkins
(@BlytheMatters) reported
from
Solihull, England
Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Bex
(@Bexybexxo) reported
from
Dorridge, England
Seems to be issues with Virgin Media at my parents #mehhh
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marie Smith
(@MaZi_BoO) reported
@virginmedia @NiiNiiFC @Flav_Bateman Could someone please contact me? I'm a new customer and already, down to your lack of customer service, I'm thinking of canceling. 2 phone calls, on hold for over an hour before I gave up. I want my broadband working.
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Nefarious67
(@Nefarious222) reported
@virginmedia you are PRICELESS! You call to see if you can offer me a better deal 24 hours after telling me only new customers get the good deals and happily closing my account. Go back to Customer Experience school and try not flunk the exam this time!! Im now with @SkyUK
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lee simpsonLUFC
(@leesimp3891) reported
@virginmedia and now since my existing contract has run out i no longer get the discounts so have to pay 4 months at £25 extra per month for four months and then was lied to when i queried it with one of your customer service employees and to top it off was then basically called a liar
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Ashwin DeSouza
(@ashwinsdom) reported
@virginmedia No know issues in my area. Also, yes, I have the hub 3. Which is what I told the CS rep. But apparently you'll don't guarantee any speeds over WiFi. This is unacceptable in today's day day and age, especially when we are WFH most of the time.
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Mike Redman🌍
(@RatcatcherMike) reported
@virginmedia there’s a local fault with your broadband services but this means your telephone system doesn’t give the option of providing details of a different fault I have with my on-line account set-up process, only updates on the broadband issue - worst customer service ever!
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia The thing that confuses me is like now it is working fine, but I don’t have the gaurentee or reassurance that it will stay up so I put of completing big tsk at work. Then in the evening it totally dies. I am on hold as we speak. Hold music isn’t to bad to be fair.
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia That ther was an issue in our area & a technician was being sent out last Wednesday.
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Adam Dakin (Dako)
(@dako326) reported
Good morning @virginmedia How much notice do I have to give to cancel my TV package ? #hadenough
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Stuart Dixon™
(@0161dixonboy) reported
Recently joined @virginmedia broadband, nothing but trouble since. I cant get a wifi signal if I go more than 6ft away from the router. Been like this for weeks now, our neighbours are the same. Please can anyone advise as both me and my wife work from home and its affecting that
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Blue Rose Code
(@BlueRoseCode) reported
@raphael_samad @virginmedia Lucky you, after three hours of being on hold last night I had to hang up for a meeting. When I called back the service centre was closed. No response to my IMS on their site either. No broadband. Dreadful.