Virgin Media Outage Report in Redditch, Worcestershire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Redditch come from postal codes B98 and B97 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Redditch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Redditch, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Solihull, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Internet | 2 days ago |
|
Redditch
|
TV | 9 days ago |
|
Redditch
|
TV | 13 days ago |
|
Redditch
|
TV | 14 days ago |
|
Redditch
|
Internet | 18 days ago |
|
Solihull
|
Wi-fi | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
-
Alien-**** (@CosmicHustler) reported from Redditch, England@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
-
Will Cooling (@willcooling) reported from Solihull, England@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
-
Evan Davis (@EvanD) reported from Solihull, England@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
-
Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia Tech support which is just another auto bot? Done that already
-
Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
-
Andrew Tatton 🔰 #GlazersOut 🔰 (@adtatton) reported from Wythall, England@virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.
-
Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
-
Sundeep Nijran (@Nijran1973) reported from Solihull, England@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
-
Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
-
Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia Internet down in B90 4? No service for last 30mins
-
Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
-
Lee Greenhouse (@Baggielee80) reported from Halesowen, England@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area
-
Sundeep Nijran (@Nijran1973) reported from Solihull, England@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
-
Peter Brocklehurst (@pasty_pete) reported from Solihull, EnglandGood old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
-
Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
-
Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
-
Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
-
Sunhita Ing (@isunhita) reported from Stratford-upon-Avon, England@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!
-
Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
J7Games-FUT Trader (@J7Games) reported@virginmedia broadband has gone down for hours 2 days in a row now! It’s Area 21 affected, not just me.
-
Michael Tudor (@MichaelTudor14) reported@virginmedia your app says no issues for BH9 area. When I phone 03454541111 I get automated message stating there is intermittent issue with phone & broadband services is taking longer to fix than expected. Please share issue id & date started
-
Marie Paynter (@itacomposer) reported@virginmedia Thanks Virgin, yes my Mum is feeling very wobbly now which isn't great given she's in Tier 4. How would registering for telephone preference service help exactly? As I'm sure I've already done that for her a couple of years ago
-
YTDN 💜 connected to 7G 🐋 ᴮᴱ⁷ (@YTDN_) reportedalso I have to call up virgin media to cancel my internet and I am not looking forward to that
-
Timothy Ball (@timtweeting) reported@virginmedia And can you confirm regarding compensation. The service has not been fit for purpose since early October.
-
James Taylor (@j1mtaylor) reported@virginmedia why am I getting access denied on my router everything just stopped an hour ago. Been on hold to tech support 15 minutes help.
-
Исмаил адам 📿 (@ISMAIL2326) reported@virginmedia There want £5 delivery charge for the booster and a extra £3 per month on my bill to improve my internet #nothappy #help
-
_ (@_adamwright) reported@virginmedia I requested a callback through your text message service. Why haven’t I been called back? This is the worst customer experience.
-
miguel (@miguel08437527) reported@virginmedia I was calling in regards to my broadband speeds. I work from home and continuously have connectivity issues which is impacting my work and my work are giving me a hard time cause I can't get a stable connection and if these problems continue I am at risk of losing my job.
-
Marie Louise (@Marie3icicle) reported@virginmedia never again... I obviously didn't learn the first time, but clearly customers do not come first. Everyone please make sure when you cancel services with them, you state it in every way possible or you'll get charged for unused services for months afterwards...