Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 11/19/2025 15:25

November 19: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Burntwood, Willenhall, Dudley, Kingswinford, West Bromwich, Smethwick, Walsall, Sutton Coldfield, Kidderminster, Lichfield, Brierley Hill and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury E-mail
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBurntwood Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Tech support which is just another auto bot? Done that already

  • B4DS1GN4L Aaron (@B4DS1GN4L) reported from Dudley, England

    @virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia Internet down in B90 4? No service for last 30mins

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • Suzanne_WW Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @Samyg1 @virginmedia We have no internet DY1 issue?

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    ******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • gamepopper Gamepopper (@gamepopper) reported from Lichfield, England

    I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • SteveDeery Steve Deery (@SteveDeery) reported from Solihull, England

    @virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯

  • BickleySteve Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • beccalauren_95 becca (@beccalauren_95) reported

    @virginmedia I have to reset my hub wifi everyday & sometimes the wifi doesn’t even reach the next room. Not great when you work from home! I’ve tried calling & live chat to report but can never get through to anyone. If the problem persists we’ll have to move to Sky.

  • langa1309 Niki ‘banga’ Langston (@langa1309) reported

    @virginmedia why is it every single week for the past month one day per week the internet is going down. We pay an absolute fortune for this service. I was mid call with a very vulnerable patient and it’s happened again. Absolutely disgusting!

  • mustangbuffy Sally Bonner (@mustangbuffy) reported

    @virginmedia It never will work as Virgin Media is not installed in this house! It seems nobody thought to check that when sending a hub out

  • Janrd35723880 Jan (@Janrd35723880) reported

    @virginmedia I give up! I have tried all of this! How do I terminate my contract?

  • AFCREST Bazza & MY (@AFCREST) reported

    @virginmedia hey. Are there broadband issues in Southwick? The service status says only TV is impacted, but my broadband has not been working for hours.

  • GregorJClark Gregor Clark 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregorJClark) reported

    @virginmedia That’s all fair enough, but someone at the top in VM needs to be more aware & think - hang on, this just isn’t right. I pay a lot for my package. I shouldn’t have to pay extra for this - England games are on Channel 4 for example. VM could easily cover the cost of showing 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • purr_more Legally Cat (@purr_more) reported

    @virginmedia is there an issue with Virgin in Baneswell Newport? No internet this morning which is not ideal as I work from home and should have logged on 20 minutes ago

  • VladaOfEngland Mr Nisam Robin #FT1P #YM1D (@VladaOfEngland) reported

    @virginmedia It is not experience it a fact and tbh I don’t see what is there to look at for more than a month when the contract was made by Virgin Media and sent by Virgin Media, I didn’t make that up fgs. Pathetic service.

  • Sidders72 𝓡𝓾𝓰𝓰𝓪 𝓢𝓲𝓭 🏌🏽‍♀️⛳️🏏🏉🏃🏽‍♂️🏃🏽‍♂️ (@Sidders72) reported

    @DisneyPlus Hi. Hoping that this has been flagged to you before, but is there a fix you can give @virginmedia regarding their auto American English overdubbing of Korean dramas? The dubbing is terrible!! There’s no option to change it back to original language audio.

  • Sanjeeves29 sanjay (@Sanjeeves29) reported

    @virginmedia A* customer service. Damaged my property during an installation & delayed activation for over a month. Spoken to customer service multiple times, was told I’d be called back by a manager….. nothing. Wish I’d gone with BT 🤬