Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 03/16/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Burntwood, West Bromwich, Dudley, Bilston, Solihull, Lichfield, Smethwick, Cannock, Wolverhampton, Walsall, Willenhall and Rowley Regis.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWednesbury Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • KarenPerry7 *KP* (@KarenPerry7) reported from Willenhall, England

    Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice

  • idaspley Ian Aspley (@idaspley) reported from Halesowen, England

    @virginmedia hi how do I order a new remote control mines not working and I have replaced batteries

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

  • Fubz21 Fubz (@Fubz21) reported from Dudley, England

    You literally can't make this up. Working from home today and @virginmedia goes down again. Jinxed, every time I have important work to do from home the net drops. I would phone customer service but I know from past enquires they are completely useless.

  • SusanDaisley SueD (@SusanDaisley) reported from Birmingham, England

    @virginmedia No internet in B38. Any problems?

  • julsbarnes julianbarnes (@julsbarnes) reported from Birmingham, England

    @virginmedia Your broadband is down in B139YN....any idea when it will be back up?

  • simonpunch Simon Pugh (@simonpunch) reported from Wolverhampton, England

    @virginmedia awful service yet again, no connection since Friday due to poor installation. Complaints department phoned 3 times and not dealt with. Cut off by technical support 3 times. Shocking!

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    @virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?

  • Mindful_Chat Emily Davies (@Mindful_Chat) reported from Birmingham, England

    @virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)

  • hughesagoodboy Mark Hughes (@hughesagoodboy) reported from Birmingham, England

    Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia

  • antdwolves Ant Davies (@antdwolves) reported from Wolverhampton, England

    @CliffHague @virginmedia If you have not already ring to disconnect then tell retentions you need 2nd line support. They should be in Scotland or North East and really know their stuff I have Virgin but use gmail as a preferred option Good Luck!

  • CallMeJim3 Call Me Jim (@CallMeJim3) reported from Dudley, England

    @virginmedia what is wrong with your system. Three times today we have lost service. Is your infrastructure antiquated or your engineers usless.

  • Neil982 Neil T (@Neil982) reported from Willenhall, England

    @virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.

  • angelalhorton Angela Horton (@angelalhorton) reported from Birmingham, England

    @UK_Jenny @virginmedia Dreadful service!

  • jpkesseler JP (@jpkesseler) reported from Birmingham, England

    It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.

  • Steveluckett Stephen Luckett (@Steveluckett) reported from Codsall, England

    Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26

  • georgiarec28 Georgia (@georgiarec28) reported from Dudley, England

    @virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lufcleeds1982 Andy (@lufcleeds1982) reported

    When you spend a day and a half arguing with Vodafone about a price increase only to realise the letter was from Virginmedia. #idiot

  • jepheart Ellena Jepheart (@jepheart) reported

    @virginmedia please can someone contact me regarding poor wifi. We have upgraded TODAY!! and it is still dropping off, I cannot contact you via web chat OR phone lines? Poor customer service when you can’t even speak to a real human.

  • Scott17Gray Scott Gray (@Scott17Gray) reported

    @virginmedia Hi. I got a reply but apparently they couldn't help me and I had to call(told them I've tried). I've never had that problem before. Still have the same issues. I've tried to call and I sit on hold all day long. Fed up with being a long time customer and paying full price forThis

  • BillieRaePhoto Billie Rae (@BillieRaePhoto) reported

    @LongExposures @virginmedia Our local Facebook group has been constantly complaining about cut outs. We left Virgin years ago cause it was so inconsistent and their customer service sucked for us.

  • dhoworth1 David Howorth (@dhoworth1) reported

    .@virginmedia are you creaking under the pressure of lockdown?? Broadband has been terrible recently and you are getting roasted on my streets WhatsApp group!

  • gibsonn14 Nichole (@gibsonn14) reported

    @virginmedia So still waiting for a virtual engineer who was due to contact them on Saturday but have managed to get someone there today. If she has future problems how should she contact you? The text number that had been in here?

  • cloudbreakuk Cloudbreak Creative (@cloudbreakuk) reported

    @virginmedia I agreed a new contract / deal with one of your outbound retentions team on 11th Jan, 8 days later it still hasn’t been actioned and the full amount is due to be taken tomorrow, can you help?

  • LordIrishx Lord Irish 👑 (18k) -$3 ONLYFANS SALE (@LordIrishx) reported

    Only @virginmedia would double my monthly bill & begin charging me for a phone line EVEN THOUGH I DONT HAVE ONE INSTALLED??? 🥴🥴 Can’t even call or message them, useless *****. Would advise anyone to never go with them

  • VickiSunner Vicki (@VickiSunner) reported

    @virginmedia had my install on Saturday engineer only brought one TV box said they would come Monday to install the second box. Not heard anything from them! On the phone to your customer services who are useless !

  • wardyt01206 Tom Ward (@wardyt01206) reported

    @NSNO_EFC @virginmedia I can’t even get through to cancel my contract.