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Virgin Media outages and service status in Wednesbury, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Wednesbury, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 30, 9:29 PM GMT+1.
  • 62% Internet (62%)
  • 20% Wi-fi (20%)
  • 7% Total Blackout (7%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Wednesbury come from postal codes WS10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Brierley Hill, Halesowen, Wolverhampton, West Bromwich, Solihull, Sutton Coldfield, Stourbridge, Wednesbury, Bilston, Burntwood, Dudley, Rowley Regis, and Lichfield.

CityProblem TypeReport Time
Birmingham Internet 4 hours ago
Birmingham Internet 6 hours ago
Birmingham E-mail 10 hours ago
Birmingham Wi-fi 1 day ago
Birmingham Internet 1 day ago
Birmingham Internet 1 day ago

Nearby cities with recent reports

Birmingham

22 recent signals

4 hours ago
Walsall

2 recent signals

2 days ago
Wolverhampton

2 recent signals

4 days ago
Brierley Hill

1 recent signals

3 days ago
Halesowen

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • redron1975
    Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia guess what ********* your system is down again. Useless pricks.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

  • RobinB1971
    Robin 🤘🏻 (@RobinB1971) reported from Solihull, England

    @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Swindon, England

    @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

  • kolapoagunbiade
    TheBosz (@kolapoagunbiade) reported from Birmingham, England

    @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

  • ThatNeilFleming
    neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @fesshole Imagine having virgin media - those poor kids

  • tarun65170952
    tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • JMEden_97
    James (@JMEden_97) reported from Solihull, England

    I hate VirginMedia me getting stupid little lag spikes

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

  • HenleyStatic
    Stuart Henley (@HenleyStatic) reported from Halesowen, England

    @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

  • HJMKent
    Howard Martin 💚 (@HJMKent) reported from Kidderminster, England

    @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia Sending me over bill again and again n customer service is even more worst

  • k1El_w
    Kiel (@k1El_w) reported from Birmingham, England

    @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • je_durrant
    James Durrant (@je_durrant) reported

    @virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem

  • ErmitoF
    Ermito Fernandes (@ErmitoF) reported

    Frustrating internet outage all day from @virginmedia while neighbors stayed connected! 😡 ​Had to cancel crucial work meetings and risk client deadlines with zero proactive suppor from service provider. ​Anyone else experiencing selective blackout?

  • weyland76
    m a t t (@weyland76) reported

    .@virginmedia my TV box will not record anything. Every recording says "recording failed due to a technical issue" but I have no idea what that issue is?

  • CaptaininoLisa
    Lisa CAPTAININO (@CaptaininoLisa) reported

    Anyone with virgin media having issues with tv down and broadband in Northampton

  • girlieb71
    kaz (@girlieb71) reported

    @virginmedia I've had 2 emails now asking me to verify my identity but it seems I'm being hacked as the person is miles away from me, I've checked my security and it says I set up a passkey last week which I haven't, can you help

  • mrpaulpearce01
    Paul pearce (@mrpaulpearce01) reported

    @virginmedia you are an absolute disgrace. Internet down since Friday and you are saying the 30th to put right? Absolute joke why the delay?

  • BigBadWolf137
    🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported

    @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel

  • lucebarnett
    lucy barnett (@lucebarnett) reported

    @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

  • daisylou1972
    Daisy ****** (@daisylou1972) reported

    @trapdoor456 @virginmedia Yes, we’ve got it and I’ve found it way faster, and more reliable than Sky. Haven’t had to go through customer services yet, so can’t comment on that. 12 months in and not even had to reset the router.

  • RayGoose237513
    Centre Right (@RayGoose237513) reported

    @Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around