Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 01/28/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Solihull, Wolverhampton, Walsall, Bilston, Sutton Coldfield, Dudley, Burntwood, Rowley Regis, Wednesbury, Cradley Heath, Brierley Hill and Smethwick.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomSolihull Internet

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

  • Rob_Hicks W1NGNUT (@Rob_Hicks) reported from Birmingham, England

    @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

  • MrsDont09 helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • HJMKent Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England

    @virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • HJMKent Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England

    @virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

  • HJMKent Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England

    @virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?

  • all_day_ Mathew (@all_day_) reported from Birmingham, England

    @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • stu99746 Stu99746 (@stu99746) reported from Wolverhampton, England

    @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    @virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?

  • SusieWJr Susan Johnson (@SusieWJr) reported from Dudley, England

    @virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔

  • HJMKent Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England

    @virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

  • _lilymarsden Lil (@_lilymarsden) reported from Dudley, England

    @virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Shane_Webster02 Shane (@Shane_Webster02) reported

    @virginmedia Is virgin down in NE12 area? Service status is saying everything is fine but broadband, TV and phone aren't working tried unplugging it and plugging it back in and still nothing... Been like this for 2 hours now. Bill has been paid this month.

  • catmur34 james catmur (@catmur34) reported

    @virginmedia Complaint raised and still no contact ? How long does it take ? Thought it had to be within so many days ? @Ofcom can you answer ?

  • LauraJaneBurdon Laura Burdon (@LauraJaneBurdon) reported

    @virginmedia how do you actually cancel a contract with Virgin? Tried calling for hours on end. Tried the chat option several times still no further forward. Sent a letter recorded delivery again, no response. Feeling extremely frustrated 😫 we aren't even in contract.

  • GazBenham Gary Benham (@GazBenham) reported

    @sport_simon @virginmedia I managed but they still sent me a bill for the full service. I’d recommend that you cancel your direct debit!!

  • smythy85 Dean smith (@smythy85) reported

    @sport_simon @virginmedia My 86 year old Grandad has been in the exact same position, taking money out when they shouldn't have and refusing to deal with the issue, he also had to hand write a letter. very poor customer service.

  • James62235710 James (@James62235710) reported

    @virginmedia After 18 months basic tv 100 internet & basic landline best offer £59 New customer £37.99 In France incl unlimited landline calls internationally £31 with @free You are ripping off british public. @guardian

  • THEREALBORO YOUAREMYBORO 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@THEREALBORO) reported

    @virginmedia No issues according to your service checker. Theirs definitely something not right though

  • Kevd86 Kev (@Kevd86) reported

    @virginmedia not using virgins internet no i can log in via my vodafone mobile broadband where im told there is no problem in the area and that my super hub is not connected not that it would be when it cant connect to the internet services since it just has a flashing green light

  • Rebecca46768087 Rebecca Holland 🐝 (@Rebecca46768087) reported

    @virginmedia There no option to sign in it does say test your hub so ive done that and it says there a fault in my area

  • ThinkFast2021 ThinkFast (@ThinkFast2021) reported

    @virginmedia Hi there, how come my internet connection is unstable when using a wired connection on a device? The connection drops in speed for some strange reason. Is there any idea of why this happens?