Virgin Media outages and service status in Wednesbury, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Wednesbury, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 15, 8:23 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- E-mail (7%)
- TV (6%)
- Total Blackout (5%)
- Phone (2%)
The latest reports from users having issues in Wednesbury come from postal codes WS10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wednesbury, England
The most recent Virgin Media outage reports came from the following cities: Tipton, Wolverhampton, Birmingham, Walsall, Solihull, Halesowen, Burntwood, West Bromwich, Wednesbury, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 14 hours ago |
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Wi-fi | 20 hours ago |
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Total Blackout | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
Nearby cities with recent reports
20 recent signals
4 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
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G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England@virginmedia Not at the moment no but it's a common issue👀
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TheBosz (@kolapoagunbiade) reported from Birmingham, England@virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@MykeJD1 @virginmedia Gone down for a lot of people apparently
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derek(🕖❤️🔥samurai🇨🇳) (@Dereklad) reported from Birmingham, EnglandVirgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
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Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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iamscorchy (@iamscorchy) reported from Wednesfield, EnglandVirgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
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Trickie Dickie (@NickHickey84) reported from Bradmore, England@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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Alex (@laticwolf) reported from Bradmore, England@virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandAll TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster
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tarun (@tarun65170952) reported from Birmingham, England@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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Stuart McCullagh (@stumccullagh) reported from Sheldon, England@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Press (@pressjohn2) reported@virginmedia another disappointing service, two weeks running no streaming on sky sports. You’re taking the money not deliberate service. Can’t wait for contract to end. In last month Broadband down for two days, football season starts, no red buttons we are not mugs 😡
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Angel Howland (@AngelH71051) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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oldman (@gyoldsingleman) reported@kathleenp442 @virginmedia A technician came out to me a week ago, hadn't a clue what to do, problem still exists @virginmedia no compensation on my bill !
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doozerlyn (@doozerlyn) reported@virginmedia Can you please supply details of how to claim for compensation as the red button not working on Sky Sports as many people have already tweeted... Not supplying service I'm paying for, breach of contract.... Please supply details as soon as possible, thank you
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Mike Hughes (@mike96hughes) reported@SeanSpencer2004 @SkySportsRL @virginmedia They’re ***************. Ours has been down for 3 weeks now. I got a text off them last week saying it’s all fixed. It certainly isn’t 🙃
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Colin Morty (@cmwba) reported@virginmedia Tried but its not accepting my log in. Shamnles of a service.
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Cruffers (@Cruffers) reported@SkySports @virginmedia you are officially crap. Opening EFL weekend and no-one can access Sky Sports Plus. Very poor.
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Sarah (@Sarah57862789) reportedSurprise surprise @virginmedia is down yet again! Near enough every day for the last couple of weeks it's not worked and now apparently 2 issues which won't be fixed till 15 August at 16:08 or 19 August at 14:08. 12 years as a customer and it will be my last!!
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Darren (@DarrenMoggie66) reported@virginmedia you’re sky sports + streaming is awful and not working ,get it sorted you take enough money of us at least give us what we pay for
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Spencer Harbar (@harbars) reportedeight minutes and counting with easily the worst customer service from @virginmedia who do everything to avoid actually listening to what a customer says and wastes their time