Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/06/2026 15:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Burntwood, West Bromwich, Bilston, Walsall, Wolverhampton, Dudley, Lichfield, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia If these pods don’t work, I’ll back with more reasons for why people should avoid using your rubbish service. It’s pathetic really that I have to come on Twitter to do this for you to be bothered just because of reputation. Disgraceful

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime

  • charlottetomtom Charlotte (@charlottetomtom) reported from Solihull, England

    @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia I’ve been having issues with my wifi since I got it last year and now we’ve been talked into getting a “pod” for an extra £5 p/m only for the guy to say it still doesn’t guarantee wifi speed. Whatever you lot are smoking please quit.

  • simplepics66 Simple pics 📷 🇬🇧 (@simplepics66) reported from West Bromwich, England

    @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia That’s not what my issue is. WHY IS THE INTERNET SO INCONSISTENT??? - and threatening to charge a £240 to cancel the contract for wifi that does work is very poor customer service!

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia big thanks for your rubbish service that meant I dropped out of giving a lecture part way through - we pay a small fortune and expect decent service

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

  • Pedro_661 Pedro661™ (@Pedro_661) reported from Wednesfield, England

    Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    @deepblue1990 @virginmedia Power users are utter bastards to provide support for tbf

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Turns out turning your @virginmedia Hub 4 off and on again resets the 2.4GHz network name.

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

  • Dannuccino Dan (@Dannuccino) reported from West Bromwich, England

    I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • waynethrussell Wayne Thrussell (@waynethrussell) reported

    @virginmedia Spoke to them , there is no issue and they are now telling me I’m wrong and there is no issue. I couldn’t be more unhappy

  • thereal_JLT Mushroom (@thereal_JLT) reported

    @virginmedia Had to use mobile data to connect to work today, no idea what that’s going to cost. Still on data now. Ok things go wrong but these bog standard responses don’t help it’s just frustrating

  • HistoricFFRacer Austin Mackie (@HistoricFFRacer) reported

    @ubernoob71 @virginmedia ... and the predicted fix time has just gone back 12hrs to tomorrow - Xmas Eve - I predict a town full of pissed of kids, no internet, no TV, no phone over Xmas - what timing - they must know what the problem is and be able to communicate with the on-site team to give some detail

  • pepetideo Pepetideo (@pepetideo) reported

    @virginmedia What do you mean a reference number? We get nothing. No information.. The only reason I am able to even know you are aware of the problem. Is by going at your self check service. It is not 8 minutes to 8 Pm and I somehow doubt my Internet service will be back running in 8 minutes

  • ___spoiltbrat L♡♐︎ (@___spoiltbrat) reported

    @virginmedia it says there is service issues and it should be fixed by 21:30. i hope so!

  • robdalby Rob Dalby (@robdalby) reported

    @Manonthefence @virginmedia Probably, but I need a service which I can rely on for work. And that’s not these clowns.

  • DarkLordMeggy Vex (@DarkLordMeggy) reported

    @virginmedia This is the 2nd time we've had an outage of internet. Last time it took 7 days to fix it. Your service updates have gone from 12pm, to 3pm, to 9.30pm and now 10am tomorrow??? But your rep over the phone said you won't have anyone working tomorrow or on the 25th!

  • DJ__DEXTA DJ DEXTA (@DJ__DEXTA) reported

    @vbcatlady @LoadedStudios @virginmedia Tell me about it! I'm hoping they fix this before the end of tomorrow, if not are they going to down tools until after the Bank Holidays? That would mean we won't see a fix till 29th at the earliest!

  • bitsn6 bits n (@bitsn6) reported

    @virginmedia I’ve had no internet all@day and your website says the internet is working - come to Twitter to look if anyone else is having issues and seems I’m not the only one . Why is the website lying ? And when will it get fixed

  • DerekPaulWright Derek Wright (@DerekPaulWright) reported

    @virginmedia Come ZM have you got got anything to say about your piss poor service? You seemed very short at me earlier and now silence