Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Halesowen, Oldbury, Wednesbury, Bilston, Cannock, Solihull, Walsall, West Bromwich, Wolverhampton, Burntwood, Brierley Hill, Willenhall and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
||
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Craig Whitehouse
(@Patchwork_Boy) reported
from
West Bromwich, England
@virginmedia Hi, my internet is down. The connection (arrows) symbol is flashing and have been since about 3am. Tried restarting router, didn't fix it. Advice, please.
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia Okay. Just that Twitter asked me to sign into it and results would give you access. Thanks for clarification...just really dont understand why I have to go to a forum to get tech support for an error Virgin has made.
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Was on wireless and re booted the box didn’t work, however it’s working now as you seemed to have fixed the issue. Thank you
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Yes, security cameras, nest heating, hue bulbs. Less frequently. But still happens. Everything works for a while then something or several things stop. Never everything. We have entirely re-set everything once, which takes hours to sort and is not an answer.
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia My computer guy HAS looked at your forum. We know what the problem is but it needs technical support your end to fix it. It would take the right person 2 mins but we cant get past your incredibly poor customer service to get any kind of tech support. So stressful & frustrating.
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Lisa Wilson
(@ann_wilson0121) reported
from
Birmingham, England
@virginmedia why sell us a package when you do not have the correct infrastructure in place! 30 minutes on hold today, I’m giving up. We didn’t have these issues with Sky.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia There is no weak signal. I’ve checked all around the house repeatedly. There are no faults in the area. I have checked repeatedly. Customer services have been unhelpful on multiple calls. Had to fight to get an upgraded hub!
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 1/2 - I have never know such a disgusting company!! Having answered a call last week from this number 0345 454 1098 (your retentions), where your employee rudely cut me off when I said I could’nt talk at the time, hounded every day since with calls, right up until...
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia hi Iv no internet could you run a check down my line please
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THEBLACKSTRAT
(@theblackstrat) reported
from
West Bromwich, England
@virginmedia Why do you have to continually restart the phone to get rid of the red icon on The phone app icon even when you’ve deleted the voicemail It seems this is a major problem with you I would appreciate you resolving it all as otherwise the phone is not fit for purpose
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia I have a technician coming on Tues to replace SuperHub but need specific technical support to restore Sent box on PC. Windows say object not found error Ox8004010F. VM techs used to help in past at level 2 or 3. Now it's impossible to get past level 1 tech support.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Literally three years of the same inconsistency. And appalling customer service when you speak to anyone. There is nothing you have done or will do to improve this. As soon as I can get a decent speed from another local company I’ll be gone.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia No. It’s usually just one of the connected devices we lose at a time. Most often speakers but sometimes security cameras, sometimes hue bulbs. Never everything at once.
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TonyM
(@BATC_London) reported
@virginmedia I know. Do you think I haven't done that? Yesterday - cut off after an hour. (landline not working for 5 months as I said earlier - pay attention)
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Wayne Brookes
(@wbrookes) reported
@virginmedia I’ve made 2 complaints, and still waiting for a manager to call me back. The customer services that I have so far experienced have been atrocious, I’d go as far to say it’s not a service at all.
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Apple & MUFCfixtures
(@UnitedByApple) reported
@virginmedia Did that. Had a text chat. He told me I had to speak with technical team. Had to ring number again. 5th time now. Followed option 1 and 2 as requested. System wanted to send a restart signal. Didn’t want that. I want to order a Wi-fi pod!!! Complete joke of customer service.
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PEPSILOVE †
(@EllieGrimsx) reported
@virginmedia Yes please, I don’t seem to be getting any help@on live chat or getting any sort of response via email
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Estela
(@Estela13503672) reported
@virginmedia Yes please, I’m still trying to cancel.
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praveen vemulapalli
(@vemulapallip) reported
@virginmedia Virgin media team just hang up on me. not sure what else can be done to get the unauthorised accounts to be closed. is there a better way to communicate with Broadband team to sort out my accounts ??
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Estela
(@Estela13503672) reported
@virginmedia Yes please, I’m still need to cancel.
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Suzanne ╪ 🏴
(@suzl84) reported
@virginmedia I’ve done it all and it’s telling me to phone for more help which I refuse to do as I can never understand the people on the phone
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Julesy Roo
(@JulesyRoo) reported
@virginmedia I have no Internet in Ashford Kent and can't get hold of you in the phone. What's the problem and when will it be fixed?
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James
(@Wxlfie94) reported
Havent gone a week since September where I haven’t had any problems with @virginmedia connection.... worst internet provider ive ever come across, constantly have issues with you guys and you never resolve them you just give some bullshit salemans talk everytime!