Virgin Media outages and service status in Wednesbury, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Burntwood, Wolverhampton, Oldbury, Walsall, Sutton Coldfield, Solihull, Dudley, Smethwick, Brierley Hill, Tipton, Stourbridge, Bilston, and Kidderminster.

City	Problem Type	Report Time
West Bromwich	Internet	3 hours ago
Birmingham	Internet	4 hours ago
Birmingham	Internet	5 hours ago
Birmingham	Internet	9 hours ago
Birmingham	Internet	23 hours ago
Birmingham	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Beard Punk (@BeardPunk) reported 7 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Stuart McCullagh (@stumccullagh) reported 8 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Howard Martin 💚 (@HJMKent) reported 11 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Stuart McCullagh (@stumccullagh) reported 21 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Simon Evans🏌️‍♂️ (@simonevans1973) reported 24 minutes ago from Birmingham, England

  @virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM

• 
  Stuart McCullagh (@stumccullagh) reported 27 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  tarun (@tarun65170952) reported 27 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  shanny C 🌹 (@_shannonC) reported 30 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Simon Neale (@nealesj) reported 32 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Steve Lees (@measlewolf) reported 39 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Rob Chipman (@robchippyman) reported 40 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 44 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  jen (@jenkin99) reported 46 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  neil fleming (@ThatNeilFleming) reported 49 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Stephen Bennett (@Stephen12857059) reported 50 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Satish Danny Paul (@________Danny) reported 50 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 51 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  iamscorchy (@iamscorchy) reported 55 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  G 🇯🇲 (@ethnicalien) reported 57 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry McCann (@hit_him_terry) reported 7 minutes ago

  For a service they failed to provide, @virginmedia isn't that fraudulent under consumer protection laws?

• 
  Jack Taylor (@GazBrad61) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV40 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  megb (@Gbarch1) reported 8 minutes ago

  @Ofcom @virginmedia virgin media has been totally down since 28th May at 10pm. Many people in my area are affected. The potential fix date has been moved forward several times. The latest is 1st June at 12. They haven't given any explanation and their Whatsapp is suspended. Help!

• 
  Chezza O (@LonelyLondoner) reported 12 minutes ago

  @virginmedia if I had a dollar for every time I lost network. The router just goes off? What is this? I mean what is the point of this? Run me my refund please

• 
  Mathew (@Mattyamc) reported 13 minutes ago

  @OliverGMcManus @virginmedia Every broadband company has a minimum speed they must deliver, if there failing then you are well within your rights to cancel. Call citizens advice, they have professional lawyers that will speak to them for you and trust me they will kick them in the nuts while there at it.

• 
  Mr Nash (@Nasher6328) reported 14 minutes ago

  @OliverGMcManus @virginmedia Under UK law (primarily the Consumer Rights Act 2015), broadband services must be provided with reasonable care and skill and be of satisfactory quality. A complete outage lasting 7 weeks is almost certainly a breach, giving you the right to end the contract and seek a remedy (like cancellation without penalty or a refund for the affected period). Virgin Media participates in Ofcom's automatic compensation scheme for total loss of service (no internet at all via wired connection). You should already be getting ~£10.34 per day automatically after the first 2 full working days of reporting the fault. This doesn't directly let you cancel penalty-free, but it supports your case.

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 15 minutes ago

  @virginmedia Can customer services agents @virginmedia be more human and less computers please? The customer services agents needs to listen on what is being said. The minute a phone call goes off script the agents are so confused and doesn't know how to speak and listen

• 
  UAVHive (@UAVHive) reported 15 minutes ago

  @OliverGMcManus @virginmedia I'm not in the least bit surprised, they have the worst customer service in telecoms.

• 
  RR (@Conquistadur) reported 16 minutes ago

  @OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow. Sign up with a better and be done with them. Seven weeks is diabolical to be waiting

• 
  d_f1888 (@df1888) reported 16 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman