Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Dudley, Stourbridge, Oldbury, Burntwood, Wolverhampton, Brierley Hill, Bilston, Walsall, Lichfield, Solihull, Sutton Coldfield, Rowley Regis and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
||
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Amrit Singh
(@MrASingh) reported
from
Birmingham, England
@virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia After an hour in a chat session, which involved factory reset of hub, the problem persists. Agent then goes and checks to advise a fault in my area - estimated fix this evening. Wondering if I am now back into the old fortnightly failure cycle..
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia Nope no difference . Usually do this 3 times a day and normally solves the problem
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia I've already tried calling. The agent wouldn't accept what I was saying and basically called me a liar so I tweeted you & you advised me to file a complaint on the website to which I've received no response at all. I feel my only chance of a result is to take it to CISAS.
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Josh Moreton
(@josh_moreton) reported
from
Birmingham, England
@virginmedia any news on what the issue is in west Birmingham, had no phone, internet or TV for 19 hours now. Fed up of ringing the automated customer service number.
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service
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Dave Hunter
(@DNhunter85) reported
from
Birmingham, England
@virginmedia shocking customer service
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Chat session indicates there is still a fault, with an estimated fix of the 26th. So basically I can expect very poor broadband for over a week.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia 17th May I sent my complaint. It's getting very close....
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia I'm trying to get our bill down paying 134 a mouth is to much got the VIP package the first caller said could get it down to 99 then said no because we can't get 500 mb in our area got cut off now been on phone another 50 mins
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Rhi
(@Xxx_Rhi_xxX) reported
from
Birmingham, England
@virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Starting to have all the same Connectivity problems with @virginmedia as before even now we have their “best” hub. Fed up of having connectivity issues with our supposedly connected home. One minute it works, the next it stops for no reason. All settings checked and correct.
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Mark
(@MarkMarky222) reported
from
Solihull, England
@virginmedia absolutely disgusted with Virgin media’s service and customer service. Bill jumps up £20 form last month and been on the phone trying to speak to someone about it for 52 minutes now. Roll on July 12th when my contract finishes.
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Evan Joanette
(@EvanJoanette) reported
from
Birmingham, England
@virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.
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✮｡ 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮｡ 🏴
(@6ft3Queen) reported
from
Birmingham, England
@virginmedia down again 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenine Abraham
(@abraham_jenine) reported
@virginmedia Had I not spoken to the Second Lady I would no longer be a customer and would have never had the overpayment returned to me, not to mention the 122 minutes I have spent on a call whilst trying to care for an elderly person who is very unwell.
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Siobhan Collett
(@SiobhanCollett) reported
@virginmedia Is cancel the cancellation different to reactivating a deactivated account??!!!!🤯
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Siobhan Collett
(@SiobhanCollett) reported
@virginmedia It was a deactivate account!You’re team has not been clear with me on how to resolve this problem and they seem as confused as I am. You ask me to call again with no understanding about what Virgin media has already put me through.I need a prescription for diazepam 🤯
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Ciarán O'Donnell
(@topgunner17) reported
@virginmedia @SykesBaines I am having the exact same issue as Ashley. It was also like this when I tried to watch it on Wednesday so it has been going on for days
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SOUK
(@techsmything) reported
@virginmedia Prior to lock down I was paying 27.50 out of contract, now out of contract I'm paying 46.25 and Virgin is telling me they're putting the price up by another 7.00 to 53.25 a month for broadband only, no phone, no TV package or anything else. Pls hurry @CommunityFibre
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Ashley Sykes-Baines
(@SykesBaines) reported
@virginmedia I pay virgin for this service though, surely someone in customer services should be able to help me
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Niall Thorpe
(@niallthorpe08) reported
@virginmedia problem after problem with V broadband. We’ve been Lied too on sale, 2mbps speed, told we’d receive a booster now we’re being lied too again… Rude staff
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Stuart Frazer
(@StuartFrazer) reported
@TrainedPengling @virginmedia Switch to another network, like SMARTY.
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Laura Peacock
(@littleepea_) reported
@virginmedia how do I make a complaint?
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rachel
(@kinbaj) reported
Hello @virginmedia I am so sick and tired of your mediocre service, yet again, I am stuck with no wifi. Why are you constructing work on a Saturday? Everyday I have a day off from work, you seem to be ‘sorting an issue out’ as it says on your website. Yet nothing is ever sorted!!