Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cannock, Solihull, Oldbury, Walsall, West Bromwich, Sutton Coldfield, Wolverhampton, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…
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David Wright
(@Mr_PaintPots) reported
from
Solihull, England
@virginmedia As you can imagine, this has been discussed with many of your team, at length, with no resolution. The response is shambolic. Virgin is seemingly incapable of providing any service whatsoever in our case. Disappointing doesn't cover it, shockingly inept is a start.
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
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Sarah James
(@gmb_sarahjames) reported
from
West Bromwich, England
@virginmedia major loss of service 2 days now on broadband and tv, can anyone explain why please. Happy to send details via DM
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ll try texting. I only have 1 bar of signal
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia It’s been an issue since we had it installed . Had 3 engineers visit. Never works at full speed
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baggy
(@_baggyaaron) reported
from
Birmingham, England
@virginmedia fuming. Just been in his for half hour for someone to end the call as soon as they pick up. Awful service
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky
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Lady Gemma
(@BrummieGem) reported
from
Solihull, England
@virginmedia need to change their hold music - I’ve just listened to the same song 3 times!!! 😤 I’m sure they just want me to put the phone down!!! 🙉
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Jack Turley
(@mastergamelad) reported
from
Dudley, England
@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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Sasha Swapp
(@2108blondie) reported
from
Birmingham, England
@virginmedia Used to work for the company know all about rebooting after a fix. Just done *** and TiVo box again whilst still waiting for someone to answer the phone and it still doesn’t work. Absolutely shocking
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia If they ring again I will cancel
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Leanne
(@hiltonleanne79) reported
from
Birmingham, England
Does anybody actually work at @virginmedia Customer Services! Have been on hold for over 20 mins on phone and is the second time I’ve had to call, no response on messaging either! Can anyone from @virginmedia assist before I raise this further with CEO @TomMockridgeVM
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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Leanne
(@hiltonleanne79) reported
from
Birmingham, England
@virginmedia I’m sure you’re really sorry...sorted now without any help from yourselves. I do hope your CEO is aware of how shockingly abysmal your customer service is and I speak from experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tariq Ashkanani
(@TariqAshkanani) reported
Hey @virginmedia, thanks very much for turning off our internet 10 days early, taking 4 days to turn it back on, forcing us to use our mobiles as hotspots and refusing to cover our financial losses. Quite glad we're moving somewhere without you! Shocking customer service.
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Azhar Mahmood
(@azahmah) reported
@virginmedia I have set up the booster, nothing has changed, one tests is coming up at 200mbs and one test 5 minutes later is 0.5mbs. I was told by customer services that the issues will resolve in 7 days, it has been 7 days and nothing has changed. I will call later today for further comps
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kim westcott
(@kimwestcott1) reported
@virginmedia genuine mistake of thinking my payment had gone through!! Had email today to tell me it hadn't with a 7.50 charge onto it Never missed a payment this late in last 10 + years!!
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Graham Megennis 🏳️🌈🇪🇺
(@GrahamMegennis) reported
@virginmedia I was assured by your team that although it had slipped back, an engineer had been assigned and it would be completed on 10th, ahead of the install date. I've been without broadband for nearly 6 weeks and have so little 4g where I am (Virgin Mobile). Your service is abysmal.
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Marc Price
(@MarcC63amg) reported
@virginmedia Come on guys it should be this difficult I’m a paying customer, I expect a service that virgin promise, all I able to establish there’s a problem in the area
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Emotions & Wishes Box
(@WishesBox) reported
@virginmedia Yes still down and now you have changed the ETA to 6pm. What is is going to change to from 6pm now? Are your engineers travelling from a different country that the status says still 'Engineer on the way'? Absolutely appalling, as this happens every month
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Gwennan Thomas
(@GwennanThomas) reported
@virginmedia Tried that - just a lot of broken links.
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Charley
(@Charley26820327) reported
@virginmedia I am getting increasingly annoyed and frustrated. An agent adds something to my package without my knowledge or consent and no one is taking this seriously. I've never known a company with such appaling customer service virgin media you are a joke
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Gareth Willmer
(@GWillmer_PwC) reported
@virginmedia I have checked the service status and apparently 'No known issues'. So that didn't help.
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non-random
(@wearenonrandom) reported
@virginmedia what's up with the internet in Edinburgh, down since I woke up this morning as is the website service for making complaints or registering issues...