Virgin Media Outage Report in Wednesbury, Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Sutton Coldfield, Walsall, Rowley Regis, West Bromwich, Dudley, Stourbridge, Burntwood, Wolverhampton, Brierley Hill, Bilston, Lichfield and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Solihull |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Antony Howlett
(@AntonyHowlett) reported
from
Birmingham, England
@ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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helen somerville
(@MrsDont09) reported
from
Birmingham, England
@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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le Phantom Plume
(@lePhantomPlume) reported
from
Wolverhampton, England
@virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.
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Martin Price
(@mrmjprice) reported
from
Birmingham, England
@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ve reordered twice already. The packaging never arrives
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Kev Maslin
(@kevmaslin) reported
from
West Bromwich, England
@virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.
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Susan Johnson
(@SusieWJr) reported
from
Dudley, England
@virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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Kev Maslin
(@kevmaslin) reported
from
West Bromwich, England
@virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Avios Adventurer 🇬🇧🇿🇦🇹🇷🇰🇭
(@aviosAdventurer) reported
@virginmedia I am a customer of yours. So far so good, but if you decide to put prices up, my hands are tied. You’re the only full fibre providers in my area, so I’d have to leave for an inferior service if you put prices up
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Ian Cruise
(@IanCruise50) reported
Wow. @virginmedia I’ve just been on the phone trying to reduce my bill due to cost of living pressures and your operative laughed when I said why I wanted to reduce my bill, then was supposed to transfer me to customer relations but only proceeded to hang up. Shameful service
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ConstantThoughtProcess
(@bp6dvskckz) reported
@virginmedia Stream! I’m more worried that you cancelled my order, then told me you had found a resolution and then I called and everyone is clueless.
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TurtlemanUk #NeuroSMP
(@TurtlemanUk) reported
@virginmedia It's absolutely ridiculous the time just keeps getting moved back and back without updates. It's Terrible customer service. It will have been a whole day out if they manage to fix it by their current predicted time which has moved 4 times already so I'm not hopeful
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Tom #FBPE
(@EcoFrench) reported
@virginmedia Thank you. I’ve already requested my PAC but will be in touch over the weekend to cancel the TV and broadband etc. Is there a notice period or do you stop those services immediately?
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Osbourne cox
(@Osbounecox) reported
@virginmedia It’s the correct email that’s on my account, no issue there. Out of all the agents I’ve spoke to, not one has mentioned my cancellation period. They just said my price is going up. I even have a complaint in, they also have not mentioned my cancel period. In fact I’ve put my
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Alasdair Murray - the Recruitment Copywriter
(@RecruitmentCopy) reported
@matt_timson @virginmedia Agree. Their online chat's not working and on the page that mentions a 'what happens next' section and to 'see below', there IS no below section!
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Jen Whittaker
(@JenZebra3010) reported
@virginmedia I've tried to sort out some connections issues online, but I'm still having problems; it says 24 hours and it'll be fixed but I've not got 24 hours to be able to sort this! Is there any help please? :-) TIA!
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Jessica Wing
(@Jessica_Wing_26) reported
@virginmedia @VirginMediaCorp @VirginMedia_TV Absolutely disgusted in the customer service you provide. What an absolute joke. Waiting a month for install, delay after delay, different staff telling me different reasons why. Now my property is conveniently “non serviceable”! 😡
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Abdul Jabbar
(@AJHUD) reported
@virginmedia The issue for me is the RPI + 3.9% in increase with no option to opt out. That’s just not good enough,