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Virgin Media outages and service status in Wednesbury, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Wednesbury, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 10, 8:52 AM GMT+1.
  • 57% Internet (57%)
  • 18% Wi-fi (18%)
  • 12% Total Blackout (12%)
  • 6% TV (6%)
  • 6% E-mail (6%)
  • 1% Phone (1%)

The latest reports from users having issues in Wednesbury come from postal codes WS10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Walsall, Bilston, Burntwood, Dudley, Wednesbury, West Bromwich, Sutton Coldfield, Rowley Regis, Brierley Hill, Lichfield, Oldbury, Wolverhampton, and Solihull.

CityProblem TypeReport Time
Birmingham Wi-fi 2 hours ago
Birmingham Total Blackout 11 hours ago
Birmingham Wi-fi 12 hours ago
Stourbridge TV 14 hours ago
Birmingham Internet 17 hours ago
Walsall Internet 21 hours ago

Nearby cities with recent reports

Birmingham

33 recent signals

2 hours ago
Walsall

4 recent signals

21 hours ago
Stourbridge

1 recent signals

14 hours ago
Bilston

1 recent signals

3 days ago
Burntwood

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • CaseyRain
    Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, England

    Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

  • robchippyman
    Rob Chipman (@robchippyman) reported from Birmingham, England

    @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

  • AshleyDay1971
    Ashley Day (@AshleyDay1971) reported from Woodside, England

    @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

  • NewtonAndy
    Andy Newton (@NewtonAndy) reported from Dudley, England

    @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Swindon, England

    @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • nippa77
    Neil Simpson (@nippa77) reported from Swindon, England

    @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

  • jfrncs_
    John (@jfrncs_) reported from Birmingham, England

    @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia any updates on the VPN issue?

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Sheldon, England

    @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

  • richardcbishop
    Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported from West Bromwich, England

    @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RJNicholds
    RY➖N (@RJNicholds) reported

    @Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!

  • daithigor
    Daithi (@daithigor) reported

    I used to be able to cancel Virgin Media over email. I have the emails to prove it. The last time I tried to cancel over email I was told they "changed the system" and had to ring to cancel.

  • clm2071
    Septimus McClonk (@clm2071) reported

    Absolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke

  • Avat_it
    Mystic Falls (@Avat_it) reported

    Virgin Media. Why is my wifi not working again 3rd time in three weeks

  • walliks
    snakes on a plane (@walliks) reported

    @dollDCFC @virginmedia @siemaiqbal Pish that's what 15 years of garbage internet pay for 1giga internet 🛜 and get about 300gig speeds through a lan cable on ps5 had a guy out last year with obviously a charge fee as usual what become useless as the guy couldn't even open the box outside

  • housecatkai
    Kai (@housecatkai) reported

    @whisperwoIf @virginmedia Easily the worst damn ISP here in the UK, I don’t miss them at all 🤢

  • jaluch
    Christine💙 (@jaluch) reported

    No service at all from @virginMedia nobody to take responsibily for any problems, no manager to speak to its tough we dont care that the attitude.

  • cocowills
    Alison Metcalfe (@cocowills) reported

    @virginmedia broadband down again!!PR2 area!!

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @MartinSLewis By far the worst company I've had the misfortune of dealing with in recent years. If Ofcom truly had any teeth, it'd ban Virgin Media from operating in our telecoms sector. A truly dreadful company.

  • doubledutch13
    Jonathan Kirk (@doubledutch13) reported

    @virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow