Virgin Media Outage Report in Wednesbury, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Solihull, Sutton Coldfield, West Bromwich, Dudley, Burntwood, Brierley Hill, Bilston and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Rowley Regis |
Internet | |
| Halesowen |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
-
Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
-
Deb Lord
(@Deblord1) reported
from
Solihull, England
@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
-
liz fox🦊
(@lizzyhappyfox) reported
from
Dudley, England
@virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.
-
j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
-
♥ Karina Aura ♥
(@karriecheer) reported
from
Birmingham, England
@virginmedia It says no known issues
-
Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first
-
Andy
(@a_Muss60) reported
from
Solihull, England
@BluenoseBeau @virginmedia I have 100mbs supply, over 6 months max received 76.4 for one test soon back to mid 20-30 worst being 0.7 I wouldn't mind so much if it was running at Ave 75%, not when it's seems to be around 35% mark. Oh it's constantly dropping the wifi too!
-
Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.
-
Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
-
David Sheppard
(@davesheppard72) reported
from
Solihull, England
@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
-
Mark Steadman
(@iamsteadman) reported
from
Birmingham, England
@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
-
Saqib👨🏽🦯
(@Saq5000) reported
from
West Bromwich, England
@virginmedia Usually I would swipe down with one finger and it would tell me that I’m on the delete option and I just tap delete to erase the program
-
matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
-
Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
-
Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
-
Saqib👨🏽🦯
(@Saq5000) reported
from
West Bromwich, England
@virginmedia OK thanks for that and the screen has gone away after I clicked on the sea terms link but I still have the problem of not being able to swipe to delete on individual programs within a folder as this was possible before the update
-
George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
-
Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
-
julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
-
George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
okeykokey
(@okeykokey) reported
@briansm20193481 The old firestick does a good job, virgin media aint bad, I have got around 300 channels of repeats and all the +1 channels, I watch perhaps 6 out them all, but the sport package it comes with aint bad.
-
Freya Routledge
(@freyaroutledge) reported
@virginmedia internet in N19 has been down for 3 days - got an email saying it's sorted but it's still not working - can you advise when this will be fixed please?
-
shoutedinburgh
(@shoutedinburgh) reported
@virginmedia Long waiting time on phone. Issue with registered devices for Virgin TV Go app. Same device keeps registering. Can someone reset please????
-
Barroni
(@Barroni14) reported
@virginmedia is there any news on when superhub 4 will be rolling out as I have had nothing but trouble with the superhub 3. The WiFi signal is terrible. This has been going on since installation with various engineers coming out to try and resolve the issue. Never had issues BT
-
Helen Middleham
(@HelenMiddleham) reported
@virginmedia why is it impossible to get through to your customer services? You have overcharged me for my account this month, but can’t through to anyone on the phone, or through your online messaging service. Please sort out my bill. I will be leaving as soon as my contract end
-
Mrs W
(@alanandfrances) reported
@virginmedia I am absolutely disgusted with your customer services. Your engineer arrived this morning to fix my not being able to receive emails but he said it wasnt his team and that customer services would call me. They havent. I have been waiting for hour on phone for hour 👿
-
gordon
(@gsharp1977) reported
@virginmedia why does virgin go never work? Unless you want to watch it mid morning to watch bargain hunt it’s pointless, even before you factor in the fact it needs WiFi to work in the first place.
-
GavinDug11
(@Dug11Gavin) reported
@virginmedia over 3 hours on a call today and still no resolution! I need to make a complaint as I will be without service and am a key worker. How do I do that? Is there no help anywhere?
-
Pete Latham
(@Smartcanary) reported
So here's my problem with Virgin Media. I need a new Tivo Remote. The web site fails when I try to order one. The bot on "Help" does not understand "Tivo Remote". The email address suggested on the phone option does not exist. And my call to VM disconnects after an hour. Heeeelp!
-
Victor Mildew
(@DoubtingVictor) reported
@virginmedia Thanks for getting back to me. Unfortunately they are not being answered. I’ve called 3 times and been on hold for a total of 2.5hrs. Each time I’ve then been cut off. I want to speak to someone about my service.