Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/02/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Wolverhampton, Dudley, Lichfield, Solihull, Bilston, Sutton Coldfield, Burntwood, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @virginmedia The internet is completely down, tried numerous restarts from the mains

  • JackieScott_ Jackie Scott (@JackieScott_) reported from Dudley, England

    @virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • MrRichAnderson Richard Anderson 💙 (@MrRichAnderson) reported from Kidderminster, England

    @virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!

  • SurfWorks Chris Parkes (@SurfWorks) reported from Kidderminster, England

    @virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?

  • ljb1875_ Lewis (@ljb1875_) reported from Birmingham, England

    Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • Suzanne_WW Suzi🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @virginmedia Absolutely useless Rude employees and no help!

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommo155 Leighton Thomas (@Tommo155) reported

    @virginmedia But it will cost me money to call from my mobile as it isn't a freephone number. Is there not a live chat option so to help me?

  • natalieworrall3 Natalie Worrall (@natalieworrall3) reported

    @SkyHelpTeam Sky is absolutely ****! After 10 days of not working and no communication, it’s fixed for a few hours and now back off!! This is shocking! Back to @virginmedia I think!!

  • iantl1000sv Ian Donnelly (@iantl1000sv) reported

    @lealoupilky @virginmedia @NOW Ombudsman are spot on 👌. Still, shouldn't have to resort to it. It's just poor. Makes me feel better about my decision. Too big to care unfortunately

  • shakti_kotak shakti kotak (@shakti_kotak) reported

    @virginmedia Thanks for your honest reply it's different when lines are busy and you are on hold and different when someone purposely keeps transfering you disconnecting just because you want to leave. My experience never want to come back to VM even if I have to pay more thanks

  • iantl1000sv Ian Donnelly (@iantl1000sv) reported

    @lealoupilky @virginmedia @NOW Their actual internet connection was god awful here too. Genuinely could give a damn when we tried to find out what the score was. In a smart house, it was utterly useless. Never had issues since. Imagine older folk who just get fobbed off with no-one to fight their corner 🤷

  • mejulie64 Julie Bailey (@mejulie64) reported

    @virginmedia TV issue but why would that affect broadband??

  • mrcj300460 Chris J (@mrcj300460) reported

    @virginmedia Sorry, may have not made myself clear, @virginmedia are supplying wifi (which is unfortunately poor) & an subscription cost was agreed via email, this email has been somehow misplaced on your system along with the agreement of free extenders and a new hub, now being charged more

  • iantl1000sv Ian Donnelly (@iantl1000sv) reported

    @lealoupilky @virginmedia Mate, nearly 6yrs of being free of Virgin, 5g mobile internet makes them redundant. Only service on the estate but was never going to use them after my experience. 5g tinterweb, less than £20 a month, 300Mbps download speeds. No brainer.

  • Sharpy_1969 Sharpy (@Sharpy_1969) reported

    @virginmedia Also, I am aware that the "live chat" is not an immediate response team but how long does it take to reply to a message? I had to guess what "you will be considered to us?" meant and even gave up waiting and just went back to my original request. The customer service is shocking.

  • MManyo83 Gens (@MManyo83) reported

    @virginmedia Ay go **** yourselves