Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Burntwood, West Bromwich, Dudley, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Walsall |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer
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Lynne Taylerson
(@Realtimeedu) reported
from
Birmingham, England
@virginmedia @Virgin_Victoria Call charges are not as bad as the wasted hour on the phone and another long wait ongoing now for the text help service to respond. Seems @MoneySavingExp forums are correct about difficulty leaving. All I need is a PAC texted or emailed to me and I'll be on my way.
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Kalpesh Makvana
(@lKalpeshMakvana) reported
from
Walsall Wood, England
@virginmedia What a crazy unprofessional experience today when I called virgin media phone to cancel my phone and sim simcard contract...so now I come to know its handset and airtime both gonna separately cancelled. And I need to be very precise with day to call them again😡
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Lynne Taylerson
(@Realtimeedu) reported
from
Birmingham, England
@virginmedia I am waiting, for 15 hours so far. Am thinking of ringing the upgrade or new phone line as I'm sure I'll be dealt with straight away then. Ofcom will be able to advise me I'm sure with help of @MoneySavingExp
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia And to add to that 7 calls to your customer service and we going round in circles. Appalling customer service
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Phillip | The Web Engineer 👨🏻💻 🌋
(@TheWebEngr) reported
from
Birmingham, England
@virginmedia I think my wife would like someone high up to call her. As she is inconsolable at the moment. She has been passed from pillar to post on the phone for the past 90 mins and is still on the phone. My wife has some major health issues and no one seems to want to help.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia michael at support promised to call me back after 2 days and still not had a call back
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia HD is almost as good, but sport in SD is just horrible to watch
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia I’ve had 2 issues in last 2 weeks in Europe and away again tomorrow. You tell me all working yet it doesn’t. We reset everything and you had to escalate issue. Within 24 hours it started to work in Greece. No service in guernsey which means it’s not going to work tomrorow Spain
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Charles Shakespeare
(@Howenblue) reported
from
Halesowen, England
@virginmedia Last Friday I was promised call back by your Customer Care within 3 working days. I'm still waiting ....
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Ok i think there has been a loss of communication from a customers point of veiw why would you say someone will contact you in 24 to 48 hours if they aren't, it makes me wonder why im still with virgin , as customer care is so poor i await some anwsers from you guys.
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Teds
(@Tedtalks13) reported
from
Aldridge, England
here's another thing @richardbranson get your josh bayliss to search function eon in his junk email as i looped virgin into the email to protect time from their fraud - and the other ****** that tried to crawl up your virgin media shit pipe
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Teds
(@Tedtalks13) reported
from
Brownhills, England
YOUR softwares and products were back footed to defraud me hooked in on bill bob gates gap in his programme "and community of python con men" which the camera ip picks it all up bilateral to the fraud hooking in on virgin media @richardbranson best sort your shit out
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi Michael from your team telephoned me on wednesday regarding the complaint i made about the way i was treated by your collections agent after speakibg to michael he said that i would receive a call within 24 to 48 hours from either himself or one of your team with a resolution.
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@ClaireBoyles @virginmedia I’m having a nightmare with customer service. No one listens or takes accountability!
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Phillip | The Web Engineer 👨🏻💻 🌋
(@TheWebEngr) reported
from
Birmingham, England
@virginmedia my wife is on the 4th phone call to you guys and is in tears beacuse she is stressed out by one of your operators who she cannot understand and has made her incredibly upset. My wife has major health issues and you are not helping at all.
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✨ Hannah ✨
(@bevvyxo_) reported
from
Solihull, England
@virginmedia ‘s broadband is so awful. It’s speeds aren’t as advertised and there are constant issues. for the past 48 hours the internet cuts out every minute or two. Over. And. Over. Again.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia The complaint should not be closed down as ihe said that a team member would get back to me with a resolution to the complaint and a gesture to me, and then if i was happy with the outcome the complaint would then be closed.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@MelERoy) reported
@virginmedia If I lose my job which is very possible because of your shoddy service will you pay my bills? I am reporting you to Ofcom.
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Kevin Richard
(@Fat_Forluss) reported
Thanks to #openreach cutting through our @virginmedia cables we’ve had no household telephone or internet for 10 days as @virginmedia doesn’t seem to be bothered about fixing it, they took their monthly payment today though. Anyone recommend another service provider?
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M
(@MelERoy) reported
@virginmedia It's been going on for 3 days and you only just allegedly scrambled some engineers to try to fix it "in 24 hours" but consistently lied and told me it was my router trying to gouge me for £25 for an engineer visit. And then you won't let me cancel my subscription.
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Denise oneill
(@com_oneill) reported
@virginmedia Well your not help then just like everyone in virgin unbelievable bad service 😡😡😡
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Metricate
(@Metricate) reported
@virginmedia Connected via a mixture on all devices. My PC is Ethernet but everything else is Wi-Fi. We've rebooted the hub several times. We phoned and apparently issues in our area but on your website everything seems fine, but checks can't run on my broadband. It says try again later
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MFCGAV 🏴
(@CBLG7) reported
@virginmedia Do I phone or email to cancel my service ?
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Dabe1971
(@dabe1971) reported
@virginmedia Yep. All checked an no issues reported. We've tried another corded handset and it's the same issue. No dialling tone. It's definitely something wrong with your service I'm afraid.
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M
(@MelERoy) reported
@smirnoffthedog1 @virginmedia Worst cu service!
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Diane
(@Diane0000hi) reported
I need to contact virgin media customer services. Anyone have contact details
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john butterworth
(@butterworthj1) reported
@virginmedia And now you customer service has just hung up on me!!!!!!!!!🤬🤬🤬🤬🤬