Virgin Media outages and service status in Wednesbury, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Brierley Hill, Solihull, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Wolverhampton, Dudley, Wednesbury, Burntwood, and Bilston.

City	Problem Type	Report Time
Birmingham	Internet	16 hours ago
Birmingham	Internet	20 hours ago
Oldbury	Total Blackout	1 day ago
Oldbury	Internet	2 days ago
Birmingham	Internet	2 days ago
Birmingham	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Satish Danny Paul (@________Danny) reported 26 seconds ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Simon Neale (@nealesj) reported 13 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Phil Queenan (@philq001) reported 17 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Solihull, England

  @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

• 
  ch Saqib (@saqibsvideos) reported 21 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  ch Saqib (@saqibsvideos) reported 23 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Shelly (@shelleex5) reported 26 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Beard Punk (@BeardPunk) reported 35 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Stuart McCullagh (@stumccullagh) reported 39 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  G 🇯🇲 (@ethnicalien) reported 39 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  Gordé 🦩 (@ReissOmari) reported 40 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Satish Danny Paul (@________Danny) reported 42 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  shanny C 🌹 (@_shannonC) reported 44 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Chris Psaras (@chrispsaras) reported 46 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Satish Danny Paul (@________Danny) reported 50 minutes ago from West Bromwich, England

  @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

• 
  Gordé 🦩 (@ReissOmari) reported 50 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  James (@JMEden_97) reported 53 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  Steve Lees (@measlewolf) reported 53 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Stephen Bennett (@Stephen12857059) reported 54 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  iamscorchy (@iamscorchy) reported 58 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MJC (@CP1861) reported 54 seconds ago

  @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

• 
  Alan Cripps (@cripps_alan) reported 1 minute ago

  @virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense

• 
  Yiuon (@yiuonmw) reported 2 minutes ago

  @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?

• 
  Gordy (@trueblue171) reported 2 minutes ago

  @virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?

• 
  Gerbil (@f4ckiam) reported 3 minutes ago

  I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

• 
  Tiz (@Tiz1132667) reported 6 minutes ago

  @virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!

• 
  Rep74NL (@JohnnyRep74) reported 9 minutes ago

  @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now

• 
  Rolland Law (@rolo852010) reported 14 minutes ago

  @virginmedia can you explain to me how the cooling down period works, I got a broadband and tv package last year and I got a new tv box a few days ago but I’m not happy with the tv box am I in the cooling down period on cancelling my contract as it’s a new device I received ?

• 
  Addy (@iadnan9) reported 14 minutes ago

  @AlloquiStrix @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  Alloqui Strix (@AlloquiStrix) reported 18 minutes ago

  If it took me over a week to fix a network problem (it will actually be 10 days when @virginmedia get around to fixing our problem) I would have been fired. And you can't seem to register for compensation, even if you follow @virginmedia's own help system