Virgin Media Outage Report in Wednesbury, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Burntwood, Willenhall, Dudley, Kingswinford, West Bromwich, Smethwick, Walsall, Sutton Coldfield, Kidderminster, Lichfield, Brierley Hill and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Oldbury |
||
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
-
Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
-
Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again
-
AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
@virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises
-
Suzi🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@virginmedia Absolutely useless Rude employees and no help!
-
Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
-
Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia 3 days on top of 2 already means a customer lost 😥
-
Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
-
Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
-
Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out
-
leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
-
Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
-
Paul M Crowley
(@crowley1959) reported
from
West Bromwich, England
@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
-
leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
-
Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
-
Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
-
leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
-
AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
-
derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Karen Mason
(@CustardCream38) reported
@virginmedia why as a loyal existing customer would you charge me £12.50 per month more than a new customer for the exact same package? The £4.50 per month discount you've just offered me after 45 mins on the phone doesn't really cut it. #customerretention #goingtotalktalk
-
John Coble
(@Jcobleuk) reported
@virginmedia Good afternoon, following an hour long wait to speak to an inept customer service advisor and subsequently being cut off when requesting to speak to a manager. In short, I insist on a manager calling me to discuss further.
-
Caroline Pope
(@carolinepope) reported
@virginmedia Hello, we have called and sent numerous emails asking you to speak to us re our poor internet. Cannot get through on the phone and no response to emails. Can someone please contact us ASAP.
-
Andrew Cox
(@Waxwing19781) reported
@Jayward7 @virginmedia Complain to OFCOM. Maybe send a letter recorded delivery to their head office saying you want to cancel and request they stop any direct debits etc.
-
Chris Flower
(@ChrisFl57847358) reported
@virginmedia Is this tweet a joke?? I have been online to customer chat and on the phone. Not possible to speak to anyone after more than an hour on both! I am disgusted by @virginmedia nearlu doubling my prices in 6 months and then being incantactable when trying to leave. Very poor service
-
Ivor Harper
(@ivor_park_fin) reported
Virginn Media: Your bill will be increasing by 5.7% in March. Explanation for this inflation plus, plus rise? 'We're constantly investing in our network' So why is my service not getting any better then, for all your 'constant investing' @virginmedia ?
-
Caroline Wright
(@Carolin49670071) reported
@virginmedia Why did I get cut off my call after over 35+ minutes?. If you don't want to answer calls please say so I don't have to go through the security questions and hang on the phone to then get cut off. Can you please call me?.
-
lee lambrianou
(@leeharry100) reported
@virginmedia Yes it was connected to the network we did all the tests over the phone with Virgin and even when connected through Ethernet it drops out and speeds are poor.
-
WG
(@worthinggooner) reported
@virginmedia hello, I need to cancel my broadband but the retention team just gives automated message saying it’s busy and hangs up. I’m not wasting hours trying again and again. How do I cancel?
-
Tincho
(@tinchipedia) reported
@virginmedia Good morning! It is impossible to contact with the number that you provide 03454541111 and the messaging service is very useless. I have tried plenty times My contract finish on 24/02/2021 and I don't want to continue with your company after that date. Could you help me, please?