Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Walsall, Oldbury, West Bromwich, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Wi-fi	17 hours ago
Birmingham	Wi-fi	19 hours ago
Dudley	Internet	22 hours ago
Wolverhampton	Phone	1 day ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Jo (@Jod_69) reported 5 minutes ago from Birmingham, England

  @virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh

• 
  Rob (@Rob_Hallmark) reported 13 minutes ago from Birmingham, England

  @virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?

• 
  Colin Joyce (@beast_gbgolfer) reported 21 minutes ago from Birmingham, England

  @virginmedia Doesn’t work says account question is wrong so can’t change password and can’t access account think it’s hacked 1 hr waiting on phone your service is poor

• 
  Omar Qureshi (@omarqureshi) reported 24 minutes ago from Birmingham, England

  Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.

• 
  Paul Simmons (@PaulSimmons66) reported 25 minutes ago from Birmingham, England

  @virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack

• 
  David_Preece (@David_Preece) reported 26 minutes ago from Birmingham, England

  @virginmedia Yet again my internet is down, just had half service for 2 months and it worked for 10 days now gone again... yet you still take full payment out my bank, I see this a theft...

• 
  Chris Psaras (@chrispsaras) reported 29 minutes ago from Dudley, England

  @virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!

• 
  Caroline (@kittykaz13) reported 30 minutes ago from Birmingham, England

  @virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long

• 
  Phil Campbell (@PhilCampbell_) reported 37 minutes ago from Willenhall, England

  @virginmedia Still having issues. Was on hold for 1 hour 20 yesterday too and also got cut off...😑

• 
  loc (@LEE__83_) reported 39 minutes ago from Wednesfield, England

  Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service

• 
  Phil Campbell (@PhilCampbell_) reported 42 minutes ago from Willenhall, England

  @virginmedia Yes there's no issue on the checker. The connect app says it's fine except for a few times it's said the connection is poor. But 1mb some nights is ridiculous...

• 
  dpaudio (@dpaudioUK) reported 44 minutes ago from Birmingham, England

  Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia

• 
  Jo (@Jod_69) reported 44 minutes ago from Birmingham, England

  @virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good

• 
  James Rogers (@JWRogers82) reported 47 minutes ago from Perton, England

  @virginmedia broadband is down in WV6 can you confirm this please

• 
  loc (@LEE__83_) reported 48 minutes ago from Wednesfield, England

  @virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel

• 
  Matt Dudley (@matttdudley) reported 49 minutes ago from Dudley, England

  @virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡

• 
  Jo (@Jod_69) reported 50 minutes ago from Birmingham, England

  @virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?

• 
  Jo (@Jod_69) reported 50 minutes ago from Birmingham, England

  @virginmedia Broadband down again today 4th time this week. Really will have to rethink providers

• 
  jade💓 (@jadedurnallx) reported 51 minutes ago from Birmingham, England

  @virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...

• 
  Phil Campbell (@PhilCampbell_) reported 52 minutes ago from Willenhall, England

  @virginmedia Not gonna keep calling. I also won't be paying for a service you guys can't be bothered to give me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Casilli (@keironkaiden) reported 7 minutes ago

  @virginmedia shocking service again 2hrs on hold to have the phone disconnected, getting ridiculous.

• 
  paulhooker (@paulhooker4) reported 8 minutes ago

  @virginmedia having to watch the football on free view as the service is still crap in the nw5 area

• 
  Simon Lee (@smoon_lee) reported 8 minutes ago

  Is anyone else having issues with Virgin media internet this evening?

• 
  Griffoli (@leealtea) reported 11 minutes ago

  @virginmedia Problem was on the virgin end of things . Spent another 1hr on the phone to virgin . Not received any confirmation email again .

• 
  S_I_D_N_E_Y (@Sid_Rooney) reported 16 minutes ago

  @virginmedia can you please advise how I arrange for an engineer to come out and look at my broadband - the signal keeps dropping.

• 
  Tania Townend (@Townend92) reported 18 minutes ago

  @virginmedia how do I make a serious complaint about my lack of services? 3 months with hardly any services and being fobbed off and now I’ve got no picture at all?! Can my contract end already?!!! 😡😡

• 
  skylar (@skydodonnell) reported 18 minutes ago

  @virginmedia that’s the page i’m using, it says there’s service problems in my area and when i try to register my loss of service or sign up to receive service updates, it’s impossible because your site won’t allow me to continue with the apostrophe that’s in the surname on my account.

• 
  Martin Sheridan (@MartinS70478682) reported 22 minutes ago

  Has anyone else had atrocious service from Virgin Media recently? Disappointing isn’t the word with their service, been a customer for some years but I think it will end soon.

• 
  Laura Jane Bailey (@bailey02380) reported 23 minutes ago

  @virginmedia Our mobile phone bills have gone up due to having to use data. We can not work from home and definitely not use any streaming sites. I refuse to pay for any extra fees due to a service not being provided.

• 
  Stuart Roberts (@NorthernAuthor) reported 25 minutes ago

  Hi @virginmedia. Just spent an hour on hold waiting to discuss/renew a TV & broadband deal (not willing to accept your doubling of price for existing customers) Guess I'll just get my new supplier to let you know I've cancelled? PS: Your hold music is God damn awful. You suck.