Virgin Media Outage Report in Wednesbury, Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Burntwood, Birmingham, Oldbury, Willenhall, Dudley, Kingswinford, West Bromwich, Smethwick, Walsall, Sutton Coldfield, Kidderminster, Lichfield, Brierley Hill and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Burntwood |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Burntwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You arranged for an engineer to resolve this problem - he's been today & hasn't fixed it - he says not Virgin's job to sort printer problems! The printer worked fine till Virgin messed it up changing hub - you have a duty to fix it since it's of your making! Sort it please!
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pepe sprio
(@wolfboy78) reported
from
Wednesfield, England
@virginmedia No tried again and unable to send an engineer because the fault is not happening .. I did try to explain it's intermittent 😡😡but with the language barrier she couldn't understand .. I will try and cancel my account later because I'm not paying for a service that has issues
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@kgardner081 @virginmedia We'll see how we get on - everything works fine but can't connect the wireless printer & apparently (according to problems others have had) something to do with 2 wireless frequencies working off same IP code confusing the connection! Need renaming or something. Beyond me to do!
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Mitesh Parmar
(@Mitz__P) reported
from
Solihull, England
@virginmedia why can't I take advantage of the Full House Sports Bundle... So what if I'm a existing customer, you've got me by the ***** anyway with the broadband. May as well just cancel and go elsewhere
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
See @virginmedia can’t be bothered to even tweet back an angry customer
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AVRIL WATKINS
(@DANCINWANDERER) reported
from
Dudley, England
@virginmedia Yes we do - as soon as we turnoff the telly we lose signal and we have no Internet upstairs at all - very unhappy resorted to watching telly on the iPad
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using
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Sarah Duncombe
(@HelenD132) reported
from
West Bromwich, England
@virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@ItsOnlyCaitlin) reported
from
Lichfield, England
Wasting my data in my own house is the worst. @virginmedia are the worst 😭😭😭
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Ambrose
(@andy_ambrose59) reported
@virginmedia Never had any response
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Claire Macina
(@claire_macina) reported
@VMO2News @virginmedia Your Twitter feed is just full of unhappy people. Your customer services are appalling
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Craig Anderson
(@craig_killie) reported
@virginmedia The chat service has directed me back to Whatsapp. This is getting a bit farcical now, I want to remain a customer but it's pushing me towards just cancelling and going with Sky.
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UFOSully
(@UFOSully) reported
@virginmedia @sopheemullen_x Why is your website down?
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nachodog
(@nachodog47) reported
@virginmedia 3 separate days I've tried to contact you to cancel my service after receiving another price increase letter. Currently been waiting 41 minutes and previous times the same. Disgraceful.
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Stephen Pearlman
(@Kaidanniwatori) reported
@virginmedia How far has Virgin Media’s service & product levels fallen since I became a customer over 10 yr ago ? Rock bottom. Hopeless ‘customer’ service, a complaints procedure doing more damage than good, and products that fail to do their basic function by regularly failing.
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Tarun Jain
(@tarunjain) reported
@virginmedia been on the phone for trying to cancel my broadband package, seems like waiting forever. can someone help me ASAP please. Worried that extra charges will get added if not cancelled in time. Due to "not being able to get through to your customer services "
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Archie
(@Archiebaldrog) reported
@virginmedia I have a voucher for a restaurant that is now closed so I have been on the website and found something else that I can put the previous voucher toward but the payment keep failing ? It can’t be the card as I’ve used 5 different ones please help
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UFOSully
(@UFOSully) reported
@virginmedia Have you lost control of your service? Why is everything down?
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Stephen Holderness
(@pne_ste) reported
@virginmedia a manager put the phone down on me when I asked for her name and a deadlock letter. Been trying to resolve a bill error for over 2 weeks. Awful customer experience and if not resolved quickly I will be going to the ombudsmen.