Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/02/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Wolverhampton, Dudley, Lichfield, Solihull, Bilston, Sutton Coldfield, Burntwood, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • lorraineesm lorraine smith (@lorraineesm) reported from Wolverhampton, England

    @virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @kgardner081 @virginmedia In fairness, they've now been in touch, can't fix it remotely so are sending an engineer on Thursday to sort it out. So I'm grateful for that & 2 days to wait isn't bad.

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @virginmedia Since the printer worked fine before you installed the new 3 Hub & perusal of the internet shows that this is a common problem with this Virgin equipment, perhaps you would arrange for an engineer to come and rectify the problem at your cost! Please register this as a complaint!

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    And virgin is down again I’m sure this happens monthly...@virginmedia

  • HelenD132 Sarah Duncombe (@HelenD132) reported from West Bromwich, England

    @virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @virginmedia You arranged for an engineer to resolve this problem - he's been today & hasn't fixed it - he says not Virgin's job to sort printer problems! The printer worked fine till Virgin messed it up changing hub - you have a duty to fix it since it's of your making! Sort it please!

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.

  • therealflopflip Phil Woodward (@therealflopflip) reported from Kidderminster, England

    @virginmedia for second week running have purchased a film from the media store, tells me it’s ready to watch and it won’t play keep getting errors and wants me to login, enter details and still doesn’t work! This service is so poor

  • Ste___H Steven Harris (@Ste___H) reported from West Bromwich, England

    @virginmedia Problems since Wednesday losing connection not a happy bunny

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @kgardner081 @virginmedia We'll see how we get on - everything works fine but can't connect the wireless printer & apparently (according to problems others have had) something to do with 2 wireless frequencies working off same IP code confusing the connection! Need renaming or something. Beyond me to do!

  • JillyBrum Jillybrum (@JillyBrum) reported from Birmingham, England

    @virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.

  • Dug83 Davey Dug (@Dug83) reported from West Bromwich, England

    @virginmedia no tv or internet, what’s going on, charge a bomb then bang I’m left without services, 120 a month I pay for shit internet, 20 minutes holding time on the phone, JOKE

  • lorraineesm lorraine smith (@lorraineesm) reported from Wolverhampton, England

    @virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @virginmedia Still waiting! It's now after 4! You changed our old hub that worked fine - at your insistence - didn't properly set it up - my wife needs printer for work & uni course - now been trying to get you to sort it since Thursday & you don't honour your promises to do so! Poor service!

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nickmiller50 Nick Miller (@nickmiller50) reported

    @virginmedia having long term problems with your broadband service and running out of options since your phone service won’t connect me with anyone human this morning - can you help??

  • CToaster_ King of spain 🏳️‍🌈 (@CToaster_) reported

    @virginmedia Tested wired and wireless, test states is an issue with wires connected to the box yet theyre all securely in place

  • Amanda20720401 Amanda (@Amanda20720401) reported

    @virginmedia what is happening in B45 please, we have issues in the area, no broadband and l would like an update as unable to work from home!

  • KayleighG Kayleigh (@KayleighG) reported

    @virginmedia Still without broadband,TV intermittent. Status page now showing a fault although it was never fixed in the first place. Appreciate it's not the social media teams fault but very frustrating to be a customer lately 😞 Is there a particular reason it has been so unreliable lately?

  • liam_mp3 𝐿𝒾𝒶𝓂 (@liam_mp3) reported

    @virginmedia I’m not particularly sure, my internet was working fine up til yesterday where it just went down and didn’t come back for hours, now it’s working but the connection quality is really struggling at times, as it’ll work fine for a stint and then chug extremely hard

  • BottyBotBot8 Botty Bot Bot (@BottyBotBot8) reported

    @virginmedia I'm no longer a customer. Literally every person here has been telling you that here for years. Even those who gave you the benefit of the doubt and rejoined are on here. Calling that team is the problem. The issue is never resolved.

  • Adam_R_Callan Adam Callan (@Adam_R_Callan) reported

    @virginmedia day 5 of no internet at home and still no one at virgin wants to help - lovely!

  • tonysyoung tony⚒️ (@tonysyoung) reported

    @virginmedia We are away for a week from today so will leave this to my son of he has issues with Internet again, he doesn't use TV much so that won't affect him but we can't even put stuff on to record as we will come back to a load of pixelated rubbish.

  • liam_mp3 𝐿𝒾𝒶𝓂 (@liam_mp3) reported

    @virginmedia It went down yesterday, when apparently a good amount of peoples did in regards to England

  • Rytz_Cuecliche Terry Rytz (@Rytz_Cuecliche) reported

    @virginmedia Ah ok that makes sense sorry! Problem is I’m moving to a new place the day it’s disconnected?