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Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wednesbury come from postal codes WS10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.

CityProblem TypeReport Time
Birmingham Internet 11 hours ago
Birmingham Internet 11 hours ago
Birmingham Wi-fi 13 hours ago
Oldbury Total Blackout 15 hours ago
Birmingham Internet 1 day ago
Oldbury Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • duggystoneradio
    duggystone radio (@duggystoneradio) reported from Swindon, England

    Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Swindon, England

    @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

  • TheShannimal_
    TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England

    @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

  • TheShannimal_
    TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England

    @MykeJD1 @virginmedia Gone down for a lot of people apparently

  • NickHickey84
    Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

  • HuntColin58
    Colin Hunt (@HuntColin58) reported from Birmingham, England

    @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

  • a_Muss60
    Andy (@a_Muss60) reported from Swindon, England

    @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

  • AdieJAMster
    Adie Hughes (@AdieJAMster) reported from Swindon, England

    @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

  • Andraay
    Andraay Leung (@Andraay) reported from Birmingham, England

    @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Swindon, England

    Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Sheldon, England

    @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

  • AshleyDay1971
    Ashley Day (@AshleyDay1971) reported from Woodside, England

    @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

  • Momrocks50
    Yvonne 💙 (@Momrocks50) reported from Birmingham, England

    Excuse me we pay enough for a "cough" service where is it? #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • degsyboy70
    degsyblue (@degsyboy70) reported

    @virginmedia literally the worse customer service EVER, how they keep going is a mystery.

  • micramanic
    micramanic | AnyDayReviews (@micramanic) reported

    @Smudger14463834 @virginmedia It is. These companies need to do better to look after their existing companies. I.e. When new hardware comes out, I never know about it and if I do want to upgrade, it costs me.

  • schiedamseschot
    ScottMc74 (@schiedamseschot) reported

    **** you @virginmedia no WiFi for 7 hours!! Everything in here runs on WiFi absolutely knackered the whole day for everyone.. All appointments including Gp cancelled shocking!!! Sort it plz it's unacceptable

  • andyrowsell
    Andy R. (@andyrowsell) reported

    @virginmedia Yeah i did that, i dont mind being in a queue- i know you're busy, but i do mind being directed to a handler and then hear them in the background putting me on hold so they can finish what they are doing or skive off for 20 minutes or until i get tired of waiting and hang up

  • tom_pinnock54
    Tom Pinnock (@tom_pinnock54) reported

    @virginmedia I don't know who Sharon is, but I haven't tried as the network team & 4 engineers have been unable to find the problem. I've had new ONU and I've had 4 hubs. Nothing. The last engineer was joking about the 10Gb trial around here which has apparently 'ruined the network'.

  • IAmThunderHawk
    iamThunderHawk (@IAmThunderHawk) reported

    @virginmedia Oh I don't have the login. It's a HMO

  • _bensanton_
    Ben (@_bensanton_) reported

    @virginmedia can someone please sort my WiFi out for the 5th time. Everything is apparently ‘fine’. I’m getting bad speeds, I’m on the 200mbps package. Yes I’ve done a pinhole reset about 5 times. Yes I’ve run a test and nothing comes up. Every 10 minutes the WiFi just cuts out!!

  • P_A_Thompson
    Paul Thompson (@P_A_Thompson) reported

    @virginmedia Constantly rebooting or factory resetting. Is the hub broken?

  • yoslavb
    BA (@yoslavb) reported

    @virginmedia Hi CC, thanks for your reply. I have yet again had an email from your complaints team stating they have tried to call me with no record showing this. I am extremely dissatisfied with this poor service

  • Smudger14463834
    Smudger (@Smudger14463834) reported

    @virginmedia Can you contact me tomorrow at 11.00AM we need to sort out the situation service and the lack of closure which has now had a default note applied, which is wrong