Virgin Media Outage Report in Wednesbury, Sandwell, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wednesbury come from postal codes WS10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wednesbury, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 38 minutes ago |
|
Birmingham
|
Internet | 17 hours ago |
|
Birmingham
|
Internet | 18 hours ago |
|
Birmingham
|
Wi-fi | 19 hours ago |
|
Oldbury
|
Total Blackout | 22 hours ago |
|
Birmingham
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
-
Adam O'Hare 🏳️🌈 💚 (@CannedWildlife) reported from Birmingham, England@virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare
-
Katy (@KatyFancourt) reported from Birmingham, England@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
-
Craig (@cra1gs) reported from Birmingham, England@virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.
-
Hayley Law (@HayleyLaw3) reported from Wednesfield, England@virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!
-
James (@james_e_grant) reported from Birmingham, England@virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?
-
JArnie (@ja2xarnie) reported from Birmingham, EnglandWe've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
-
Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile
-
Steve Wiley (@S_Wiley303) reported from Walsall Wood, England@virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim
-
Martin Clarke (@MartinClarke165) reported from Birmingham, England@virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice
-
Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help
-
Matt Russell (@TheRusse11a) reported from Birmingham, England@virginmedia I managed to fix it by d/l the app again last night. Thank you.
-
JArnie (@ja2xarnie) reported from Birmingham, England@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
-
Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia It’s saying service is fine but I still have no reception so can’t receive calls
-
John Bird (@John_L_Bird) reported from Dudley, England@virginmedia when I resubscribed to your service for 18 months I requested wifi boosters which I was advised would be posted to me. 3 months on nothing received. Can’t get through on the phone or website chat service.
-
Ultimate Girls (@ultimate_girls) reported from Birmingham, EnglandCancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
-
Jason Hannon (@Jasonhannon85) reported from Solihull, England@virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low
-
AJComputerServicesUK (@AJhyphenCSdotUK) reported from Birmingham, EnglandI will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬
-
Kim Etheridge (@ketheridge71) reported from Lichfield, England@virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!
-
JArnie (@ja2xarnie) reported from Birmingham, England@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
-
Lewis (@EverSoSlightlyy) reported from Solihull, England@virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sher (@SherDhesi) reported@virginmedia That is the phone number that they have called four times over the last week requesting assistance and for the emergency backup service, and have received no help from.
-
James (@Jameswil76) reported@FormallyRicky @virginmedia Mate they are terrible.!! Just left them to go with @EE
-
Claire Marie Dickens (@clairabelle1374) reported@virginmedia it's no wonder you are consistently voted worst for customer service. Trying to cancel TV package, 30 minutes on the phone been transferred to 2 different departments both of which tell me they can't deal with a simple change of package - absolute jokers
-
The Exit-Tainer (@Paullafferty) reported@virginmedia Apologies for the spelling above. Using one hand on phone as have broken arm right now.
-
Nicola Oakley (@nicolajoakley) reported52 minutes now @virginmedia. Can anyone help please?
-
Andy Winters (@AndyWinters1994) reported@virginmedia I have a issue with a bill I need sorting can you Message please
-
Harry Robertson (@aitchrobertson) reportedI've spent so long on the phone to virgin media in a desperate attempt to cancel my broadband that I've heard their full playlist loop over 10 times and I now hate space man and am glad we didn't win Eurovision
-
Andy Kok (@AndyKok23) reported45 minutes and still on hold for virgin media . This has made my mind up to leave the service , customer service is truly still dreadful
-
Sher (@SherDhesi) reported@virginmedia I will only be available at 13:00pm during my lunch hour. Is that possible? I still don’t understand how my parents would be able to get help without someone close to them who’s able to advocate on their behalf.
-
Natasha (@NatashaHartley) reported@virginmedia My elderly parents have been pushed into a contract with yourselves today my a very pushy salesman. They need to cancel. How do they contact you? They don’t have a number your phone line accepts. 😬😬.