Virgin Media Outage Report in Wednesbury, Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Dudley, Oldbury, Walsall, Sutton Coldfield, Burntwood, Kidderminster, Wolverhampton, Lichfield, Brierley Hill, Stourbridge and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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John Stanton
(@Stanton_J) reported
from
Solihull, England
@virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.
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EA
(@K45TRO) reported
from
Birmingham, England
@virginmedia why is your broadband so awful?
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I.Am.Chris.Imms
(@ChrisImms) reported
from
West Bromwich, England
@virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?
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Richard
(@TheRamblingElf) reported
from
Birmingham, England
@AksTailor @virginmedia When I had some issues like that I haggled a month or two of free Internet from Virgin until the issue was resolved. Convincing them to do that took an infuriating number of phone calls but it was a satisfactory outcome, I've stuck with them.
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?
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WalsallMatt #76TottersLane
(@walsallmatt) reported
from
Walsall Wood, England
DEAR VIRGIN MEDIA! SORT YOUR **** OUT YOU BUNCH OF TOSS RAGS!!!!
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Jennie O
(@cybilrat) reported
from
Wolverhampton, England
In these times where working at home essential @virginmedia one week before anyone can fix my internet which was fine before your maintenance
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Neil Churchard
(@Neil_Churchard) reported
from
Solihull, England
Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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Tracey Simkins
(@simkins_tracey) reported
from
Halesowen, England
@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia The worst customer service in History gotta be seen to be believed
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Mark
(@mraymond68) reported
from
West Bromwich, England
@virginmedia I have spent over 3 hours on the phone to you trying to get my broadband sorted and SIMON decides to cut me off!! Great customer service!! 😡
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Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
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Vicky Bloor
(@VickyBloor2) reported
from
Walsall Wood, England
@virginmedia any updates on internet connection in the Midlands 5 hours down now 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia I was recommended to rake the complaint further to your management team via your email but hilariously (sarcasm) the link you provided to escalate the complaint does not work and reader error 404. How surprising. A complaint to of common seems imminent
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Andy Lord
(@MudlThru) reported
@virginmedia Why do you make it so hard to switch to another provider? I've been trying for days to speak to someone from you cancellation department but either get cutoff, told there's a technical issue or advised that I can't cancel my TV and BB as my phone is being ported.
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mark
(@markb8620) reported
@virginmedia are a joke yano having problems with tv and internet which have been going on some time and all you get is a ******* bot repeating itself 🤬🤬🤬
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia Your own team have effectively said (after you told me to phone them) they couldn't fix it for 8 weeks min. If at all. You don't need access to my accounts to agree to cover costs incurred by your lack of commitment to providing a service properly in a year.
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carl scruton
(@screwy73) reported
@virginmedia Why cant i cancel my contract online ? Instead of sitting on chat for 45mins and counting getting passed to different people ?
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia Of course no change.. nothing has been done..? How can I speak to someone, anyone at Virgin media? I can’t even cancel my contract on line.
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Andy Cawdell (He/him )
(@Dovetail_MD) reported
@vmbusiness starting 2022 as you mean to go on? I think you should go into lift manufacture as you are so good at taking our signal up and down but I would not trust you in that business either!
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@virginmedia I’ve upgraded to sky cinema and sky sports but the catch-up isn’t working. Been told it takes 24 hours. If it’s not working by this time tomorrow I’ll be cancelling and looking into a better service provider
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Andy Lord
(@MudlThru) reported
@virginmedia It's very disappointing as up until now the service had been ok. I'm afraid now that I will never be returning to you in the future.
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Job
(@PSdK_UGM2013) reported
@WattoPhotos @virginmedia Sorry about this don't know why this is always happening I was also hacked recently but thanks to @rkddbsxor312 that someone here referred me to he help me recover back my account I will suggest you reach out to him