Virgin Media outages and service status in Wednesbury, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Sutton Coldfield, Walsall, West Bromwich, Bilston, Wolverhampton, Solihull, Tipton, Halesowen, Burntwood, Wednesbury, Brierley Hill, Stourbridge, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	1 hour ago
Birmingham	Total Blackout	1 hour ago
Dudley	Internet	2 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Internet	5 hours ago
Birmingham	TV	6 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Pretentious Opinions (@OpiniatedOne1) reported 4 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Howard Martin 💚 (@HJMKent) reported 9 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Stuart McCullagh (@stumccullagh) reported 12 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Alex (@laticwolf) reported 15 minutes ago from Bradmore, England

  @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

• 
  Beard Punk (@BeardPunk) reported 16 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 17 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  ch Saqib (@saqibsvideos) reported 21 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  John (@jfrncs_) reported 21 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Simon Neale (@nealesj) reported 22 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Stephen Bennett (@Stephen12857059) reported 26 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 26 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Gordé 🦩 (@ReissOmari) reported 40 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Chris Psaras (@chrispsaras) reported 41 minutes ago from Dudley, England

  @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

• 
  Jot Shoker (@jot_shoker) reported 41 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  SorachiTim (@PolymathTim) reported 42 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 46 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  Steve Lees (@measlewolf) reported 53 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Bonna (@Phil_Bonna) reported 57 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  ch Saqib (@saqibsvideos) reported 58 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  Steve Lees (@measlewolf) reported 58 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Dé (@AnnaDe_2015) reported 5 minutes ago

  Virgin Media TV completely down, any updates? @virginmedia

• 
  Diane Russell (@DianeRusse58708) reported 5 minutes ago

  After saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???

• 
  Frankie Smith (@frankiesmith74) reported 6 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 6 minutes ago

  @virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice

• 
  Frankie Smith (@frankiesmith74) reported 11 minutes ago

  @virginmedia I am so disappointed with your home move service. A failed installation yesterday. A no show on the needed cabling work today and 45 minutes of frustrating phone calls to your customer service desk today! I have been a customer for years and I feel extremely let down

• 
  Sekret Machines (@privatepilotuk) reported 11 minutes ago

  and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

• 
  Frazzz (@FrazzzYT) reported 12 minutes ago

  @virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area

• 
  Paps (@coophos) reported 17 minutes ago

  @LeighHutch90 @virginmedia For what we pay it’s crap

• 
  G C (@cluer_graham) reported 17 minutes ago

  @GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 18 minutes ago

  @virginmedia down yet again what a ******* joke #virginmedia