Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 03/03/2026 23:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Willenhall, Solihull, Oldbury, West Bromwich, Cannock, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, Dudley, Burntwood and Brierley Hill.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWolverhampton Internet
United KingdomWalsall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • DickyDodd Dicky Dodd (@DickyDodd) reported from Trysull, England

    @virginmedia media retentions and I got cut off and no call back. Ambismal customer service.

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @virginmedia Yes but I just tells me there are no problems. It did the same thing a few weeks ago but stopped when I held wifi button down - it's now constantly flashing & that wont stop it & web site says in normal operating all green lights should be off.

  • andrewanthony83 Andrew Anthony (@andrewanthony83) reported from Codsall, England

    @SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC

  • Mitz__P Mitesh Parmar (@Mitz__P) reported from Solihull, England

    @virginmedia do you have broadband issues in #Solihull as the service appears to have gone down. According to your service status page tho there aren't any issues 🤔 I beg to differ!

  • DarranAttwell Darran Attwell (@DarranAttwell) reported from Dudley, England

    @virginmedia can someone help me with a bill... I’ve been charged twice for the same bill both times overcharged. And I’m struggling over the phone.. can someone please DM me please

  • SammyLouisee_ sammy♥ (@SammyLouisee_) reported from Wolverhampton, England

    So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻

  • ArcanumDesign Bill Bishop (@ArcanumDesign) reported from Halesowen, England

    @virginmedia Tom, I already have, and they refused to match the same cost when the introductory offer finishes. You are still over charging me £125 p.a. for being an existing customer. Please have a UK customer manager contact me

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia Just had a look at what you've sent, you lot are a real joke, you screw up and then push customer to do all the work and hope they give up, I surggest you find another job far as possible form customers,

  • simonpunch Simon Pugh (@simonpunch) reported from Wolverhampton, England

    @virginmedia just had the call ended by your overseas call centre not the greatest service in the world!!

  • GeorgieMaley Georgie Colley (@GeorgieMaley) reported from Kidderminster, England

    Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK

  • xpjxuk Paul Jenkins (@xpjxuk) reported from Walsall Wood, England

    @virginmedia been hounded with call for 2 weeks finally answer to be offered disgusting customer service and when I ask about the offer on the Martin Lewis website told can’t have it please call me or I will be leaving and going to sky

  • terrysankey Terry Sankey (@terrysankey) reported from Wolverhampton, England

    @SimonADouglas @virginmedia We have the occasional internet problem but since the last announced 'update' the hub seems to be resetting itself. Doesn't matter to the 'wired' machines but obviously disconnects the WiFi! Irritating as the restart times are long and inputting the names/password is a pain 🙄

  • DickyDodd Dicky Dodd (@DickyDodd) reported from Wolverhampton, England

    So I've been on hold to @virginmedia Customer retentions for 17 minutes... Unreal.

  • DickyDodd Dicky Dodd (@DickyDodd) reported from Wolverhampton, England

    @virginmedia You seem to find it very easy to let go a loyal customer of 23 years. You won't be that sad.

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It’s media. I have sent off the details to change account holder name and heard nothing back it has been over 2 weeks, can’t get anywhere when i contact your call centre. I need a change to our services and need support with this

  • WestonKerri Kerri (@WestonKerri) reported from Birmingham, England

    @virginmedia absolute joke !! worst customer service provided ! #whybother

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia I don't think much will happen given virgin's track record but on the plus side you've given lots of material for my delegates on next Saturdays Customer Service module.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Virgin Media should be reported to the advertising standards, for lies, what a total load of crap, try getting your customer service telling the truth for a start .

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband

  • DickyDodd Dicky Dodd (@DickyDodd) reported from Wolverhampton, England

    Now holding for 20 minutes @virginmedia Customer retention department obviously trying a different tactic to keep me as a customer I've been with this company since 1997 and this how I have to be treated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TomMurfitt1 Tom Murfitt (@TomMurfitt1) reported

    @virginmedia Been having no internet problems for couple of months our router doesn’t allow any device to connect it and when it does it says no internet! Been advised by your team it might be router because its over 10years old and want to charge me £35 for new router!

  • lisa1511 Lisa 💙💛 (@lisa1511) reported

    @virginmedia Hi been having trouble with my broadband for 2 days now, is there an update?

  • defsdoor Andrew Porter (@defsdoor) reported

    @virginmedia I havent included my ip address - I've included a subnet - I'm no more or less vulnerable than any other time. What about the problem ?

  • willie_punter william orr (@willie_punter) reported

    @virginmedia There is a constant outage hence the view you are going into administration!!!!

  • TomMurfitt1 Tom Murfitt (@TomMurfitt1) reported

    @virginmedia I have been through all your checks over the phone. Noone can give an answer and want to charge me £35 for a new router that ‘MIGHT’ solve the problem! Premium prices, subpar equipment and service for a 8 year loyal customer

  • willie_punter william orr (@willie_punter) reported

    @virginmedia you are telling me there is no outage. Do you think this is something I would lie about? What a shambles!!!

  • willie_punter william orr (@willie_punter) reported

    @virginmedia Is the outage registered with Virgin?

  • JordanWatters16 Jordan Watters 🎗 (@JordanWatters16) reported

    @virginmedia Ive spoken with Virgin Media, round about our area has no broadband none since friday its now Sunday and we still dont have broadband when will this issue be resolved?

  • Redgirl2019 Jojo 💙🇺🇦 (@Redgirl2019) reported

    @virginmedia is the Internet down in the CH44 area? Ours just stopped working

  • JacquiHollins Jacqui H (@JacquiHollins) reported

    @virginmedia The 2 technicians that came said couldn’t understand why it wont work as I’d installed ok. I cancelled VM on the 31/3 as my mum died and took out a new customer acct in my name at same property. Now there’s problems with my outside cables? I don’t think so!