Virgin Media Outage Report in Wednesbury, Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Walsall, Willenhall, Solihull, West Bromwich, Cannock, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, Dudley, Burntwood and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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Μarinos
(@PapaIsZeus) reported
from
Solihull, England
Virgin media fix up your interbet bruv
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@WalnutTalking Moved to Virgin Media from TalkTalk last month. Best thing I did. Quite honestly the worst company I have ever dealt with.
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@PatchworkBoyPW @virginmedia They wont have a clue. I had issues for about 6 months and I was constantly trying to sort it out. Engineers are great but the "customer service" team are based in India and have no customer service skills 🤙
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi, no reply, no email, please can I have a complaint number
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia internet down again, youd think I'd be used to this by now 🤣 always an excuse and never get anything back for the lack of usage. I'm barely in the house using it so dread to think how many times it goes down when I'm not in potentially using it 🤙
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Quazi
(@K2theAzzy) reported
@virginmedia So to sum it up - was offered 12 month Amazon Prime, which still hasn't been given after 2 months. 1 of the TV boxes has defective sound, which no one seems to be able to replace. 1gb fibre is giving me 150mp down speed. So yeah, I'm somewhat pissed. @Ofcom
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Avie Delta
(@AvieDelta) reported
@SuaveShaun @virginmedia Sorry, it was a recorded response, not a human. I wish you luck trying to get anybody to help on phones.
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Michael Cuddington
(@cuddy271) reported
@virginmedia I am sorry to say this but if you believe your able to solve customers problems via twitter or sending them a text link your very much mistaken .
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Grace
(@WakeUpUkffs) reported
@virginmedia what in the hell is wrong with your service? 14th Feb no service for 6 hours. 4tth March no service from 10pm - 9.30am, 6th no service from 11.30- 4pm. Today has gone again for a few minutes so expecting more of the same crap later. Why am I paying £42 for this!!
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Alice Davies
(@alicewdavies) reported
@virginmedia internet connection not working and has been down for last hour, can’t get through to your customer service line please can someone get in touch with me to resolve?
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Jack Meere
(@jackieb_mer13) reported
@Virginhelpteam I am totally fed up with #VirginMedia, my contract terminated in November 2020 and I am NOT being offered a new contract, why can't your customer service team on the phone numbers help me?
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Lewis
(@lewismc95) reported
@YKTDeleo Lad, I can't believe we are all still experiencing issues with virgin media for this long.
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Ricky Nuttall
(@JustRick999) reported
@Matthew_Wright @virginmedia @virginmedia's customer services are HORRENDOUS.
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Jules
(@WoodyBrewer2011) reported
@Matthew_Wright @virginmedia I had similar, last year. Only twice they couldn't correct the problem. Made complaints via Resolver, they still didn't repair, so I walked away, sacked them! Was concerned about getting 'half' the speed with competitors, but no problem, newer router. Best thing I did. Sack em!
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Tom Bazan
(@tombaz47) reported
@virginmedia Yes, the issue is still present. I wish to speak with someone to get a better deal as my current contract expires next month.