Virgin Media Outage Report in Wednesbury, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Birmingham, Oldbury, Burntwood, Rowley Regis, Wolverhampton, Wednesbury, Walsall, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Sutton Coldfield, Smethwick and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
-
Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this
-
Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that
-
Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
As well as the hub randomly disconnecting from various home control devices; Alexa, Sonos, Dyson… the @virginmedia TiVo Box now seems incapable of playing BBC iPlayer! This service, despite having the most up to date equipment and checking every setting & connection is rubbish.
-
Lucy Coxon
(@lucylegs1506) reported
from
Wednesfield, England
@virginmedia not a happy customer at all. My phoneis not working at all, not turning on. I pay insurance thru virgin. I called them 2day to see if it could be repaired, they said no and Ive gotta pay £80 excess for a replacement. It doesnt state this in my contract.
-
Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@virginmedia So what happens now or am I being stupid or have you just left me in limbo like the phone call !!!
-
SketchXZ
(@SketchXZ) reported
from
Burntwood, England
Sorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems
-
Sarah James
(@gmb_sarahjames) reported
from
West Bromwich, England
Really disappointed with @virginmedia call centre staff this evening, asking 10 times in the space of 20 minutes to speak to a supervisor to resolve an issue is not good enough
-
John Sanders
(@ObsessiveJohn) reported
from
Wheaton Aston, England
@Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.
-
Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@BloxwichWolf @virginmedia They are beyond crap!
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia I want to order the sim only which is on offer which ends tonight. I am trying to bring my no. Across from another network i have the PAC I've put this in the form when ordering online but getting an error message
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
So I left @virginmedia over 18 months ago as they tried to rip off a loyal customer and had no customer service experience or knowledge at all. I thought I'd give them another chance just by grabbing a sim only deal as the offer was attracting. say no more, Sim cancelled!
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
@virginmedia do you have an email address I can email on to cancel please I've tried phoning and its a joke!
-
Nigel P Harris
(@nigeyp) reported
from
Birmingham, England
Sick of the shit customer service in the uk. 3 calls to @virginmedia trying to get them to repay a credit & after being put on hold for 10mins they hang up each time. #Useless #virginmedia
-
Ian lee
(@ianl2001) reported
from
Wolverhampton, England
@virginmedia please explain customer service to me...on hold for 16 minutes, then cut off #jokeservice
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Thanks you for this. I’m at work 12hrs today so won’t be calling. Very disappointed over the past 2yrs of issues. I’ve called customer services multiple times and made two complaints previously. Still not resolved so will be switching.
-
Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate
-
daniel
(@field133) reported
from
Dudley, England
@virginmedia absolute joke virgin broadband nearly 6 weeks of intermittent issues with no broadband and again yesterday and today when you call no one answers just holding this needs to be addressed
-
chris
(@eurobob17) reported
from
Wolverhampton, England
@virginmedia It's my media service to many price hikes been with you for 8years and new people get a deal for a quarter of the price I pay I want out way to expensive paying for a land line I dont use just because VM wont let me out of LL service
-
Luke T
(@lukiee) reported
from
Dudley, England
@virginmedia I can’t get into my account online.. I have changed my password but it is still my my details are incorrect.. help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Wiggle Pig
(@WigglePig) reported
@MatthewHarrold @virginmedia "You're blocking port 123 UDP" say I. "Reset your router" they say. "The blocking is occurring back in your network, not in my router" say I. "How on earth can you know that?" they exclaim. "Have you heard of 'tracert'?" say I. "..."
-
Free Palestine 🇵🇸
(@siminicee) reported
I’m so sick and tired of virgin media wifi wtf
-
Justine
(@Just_Woodbridge) reported
@virginmedia I have tried 6 times to submit my complaint on you online form but it will not accept it. I was on hold for over an hour yesterday, only to be cut off. So do not want to go through that again. Can I email my complaint?
-
Callum Davidson
(@Ca11umJD) reported
@virginmedia That’s not true because someone had sent me a DM earlier today but then I got through to customer service.. which then failed again
-
Charlotte
(@cl_coxy22) reported
@virginmedia Hello. Finally got through but now I have had no Internet for 2 days. Trying to call your helpline and it keeps cutting off after waiting on hold for 20 minutes. Cansomeone please help?
-
Steven Swarbrick 🇬🇧
(@swarbrick77) reported
@virginmedia I've still had no reply to the text and it's been over 16 hours now. This isn't the way to treat new or existing customers. Are you able to assist me with my issue?
-
Bryony
(@mydrawings) reported
@virginmedia Connected as of 45min ago, but can't connect to our extension, which is what we work off. Just been told by your staff that it's Virgin policy to restrict router distance, presumably so people have to buy extensions. Explains why I've only ever had internet issues with Virgin...
-
Matt Russell
(@mattdrussell) reported
@itsandygeorge @virginmedia you email the exec office and support becomes miraculously helpful, just like that
-
Tracey McKay
(@traceymckay19) reported
@virginmedia I have an Acct with you 745225101 area 22. I pay the bill every month..Acct not in my name and I need to change to my name so I can access online Acct. Can you help me
-
Mark
(@QuickWhippet) reported
@virginmedia Internet came back up at 1500. It would be helpful to get reliable comms sorted and let your service status reflect that there is an outage and not tell me everything is working when I know very well that it isn't.