Virgin Media outages and service status in Wednesbury, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Solihull, Wolverhampton, Tipton, Halesowen, Burntwood, West Bromwich, Wednesbury, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	7 hours ago
Birmingham	Wi-fi	12 hours ago
Birmingham	TV	13 hours ago
Birmingham	Total Blackout	13 hours ago
Birmingham	Wi-fi	13 hours ago
Birmingham	Wi-fi	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 3 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Gordé 🦩 (@ReissOmari) reported 3 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 11 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  Colin Hunt (@HuntColin58) reported 12 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Beard Punk (@BeardPunk) reported 18 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Bonna (@Phil_Bonna) reported 21 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Simon Neale (@nealesj) reported 26 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Evan Davis (@EvanD) reported 31 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Jot Shoker (@jot_shoker) reported 42 minutes ago from West Bromwich, England

  I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

• 
  Beard Punk (@BeardPunk) reported 46 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  shanny C 🌹 (@_shannonC) reported 46 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Stuart McCullagh (@stumccullagh) reported 47 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Satish Danny Paul (@________Danny) reported 48 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Stuart McCullagh (@stumccullagh) reported 54 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Stuart McCullagh (@stumccullagh) reported 54 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  James (@JMEden_97) reported 55 minutes ago from Solihull, England

  I hate VirginMedia me getting stupid little lag spikes

• 
  jordy (@jordyanslow1) reported 59 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Hall (@RobinHall115) reported 3 minutes ago

  @APTSArchive @virginmedia Beware the spam help page that has added posts. Unfortunately a too common trend. Our rail operator is frequently being spammed on its customer account.

• 
  Gram (@Gram7070707070) reported 3 minutes ago

  @Carolestfc1 @virginmedia Worst company I have ever dealt with and it's not even close. They'll screw your credit rating by mistake and never, ever fix it. They'll hang up on you, the staff don't put notes on accounts and you have to tell the same story to 20 different disinterested call centre staff.

• 
  Andy (@sadelta99) reported 5 minutes ago

  @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

• 
  D.M.H (@Dylanhunt27) reported 5 minutes ago

  Might have the worse virgin media internet on the planet, goes off every ******* second. Awful.

• 
  Bill.Doyle (@doyle113694) reported 9 minutes ago

  @virginmedia Internet down yet again, sick of this crap. Time to cancel.

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 9 minutes ago

  @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 15 minutes ago

  @YouMadBruv3r @virginmedia Says 28th status for fix its so annoying

• 
  Veronica Dodd (@Vonk9) reported 17 minutes ago

  @WHUbluesman @virginmedia They denied there was a problem when I rang. Sent out an engineer who told me there was a known problem. What's the excuse?????

• 
  Doc (@Trout_Finger) reported 21 minutes ago

  @virginmedia Still no Red Button service and Broadband still down Over a week now.. **** you and the contract @skytv here I come🖕

• 
  Gary Adams (@GazzaAdams) reported 24 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.