Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 12/08/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, West Bromwich, Oldbury, Sutton Coldfield, Wolverhampton, Walsall, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomSolihull TV
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • davecres Dave (@davecres) reported from Walsall Wood, England

    @virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    @virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

  • BlytheMatters Ken Hawkins (@BlytheMatters) reported from Solihull, England

    Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged

  • pasty_pete Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • harrietmayx harrietparkdavies (@harrietmayx) reported from Lichfield, England

    @virginmedia reset my virgin router and now won’t turn back on.. help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Takhar01 G_UN1T (@Takhar01) reported

    @virginmedia is the network down in the Dudley area. No internet what do ever????

  • MR51CUK Simon Cooke (@MR51CUK) reported from Wrexham, Wales

    @virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering

  • JVLGallagher Justin Gallagher (@JVLGallagher) reported

    @virginmedia Virginmedia. Sort your internet issues out. Yet again, 2nd time in a week and the internet is out again. There is surely some breach of contract issues here. Completely unreliable service. How long will it be this time?

  • sirtrevsheader matt (@sirtrevsheader) reported

    @virginmedia It started working again the following morning but the other problems with poor WiFi still exist, my contract has expired and I can never get through to your customer service desk. It is almost as if I am stuck with the service you provide.

  • Osy18279343 Osy (@Osy18279343) reported

    @virginmedia Cannot get through to call centre Cannot cancel my contract disgusting service

  • pmcpface Peter (@pmcpface) reported

    @virginhelp No one from Virgin Media will call me back. I was promised a call from the Executive Team last Sunday and have heard nothing since. They are ignoring my emails and my messages. Please help.

  • julieclark71 julie (@julieclark71) reported

    @virginmedia why does my internet keep going off? RM82FW I can’t even watch films on demand because the internet is so bad

  • Conor_Slatter Conor Slatter (@Conor_Slatter) reported

    @virginmedia I am trying to log a complaint against the quality of service I am getting from my broadband for weeks now and no one wants to seem to know, we rely on our broadband for work nowadays and to say virgin has let us down is an understatement

  • abraxas__ Jade (@abraxas__) reported

    @virginmedia Does anyone ever pick up the phone?? 30 mins on hold to tech support, I'm out of contract, been with you 5 years, I have a broadband fault and no one is answering, time to give Sky a call I think if no-one picks up soon!!

  • mtt_g Matt G (@mtt_g) reported

    Can’t believe @virginmedia have laid fibre right past the only street in Clowne without any sort of super fast broadband service 😢 Could we tempt you down? We’d love to get a Mbps reading in double digits.