Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/18/2026 03:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Solihull, Sutton Coldfield, Rowley Regis, West Bromwich, Dudley, Stourbridge, Burntwood, Wolverhampton, Brierley Hill, Bilston, Lichfield and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • markhipwell1990 Mark Hipwell (@markhipwell1990) reported from West Bromwich, England

    @virginmedia So now I have to ring to cancel because that's too much or give you a chance to fix the price. Both take time out of my day when we only did this less then 2 months ago.

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    @ukhomeoffice @BrandonLewis ive one all this in my investigation to the fraud in court tht has a fraud log failed by @ThamesVP; via EE and well virgin media refused to co operate: fraud is easy to catches frombasic start of internet "the signal" for any signal to connect it has to have data communication

  • chrispicken Chris Picken (@chrispicken) reported from Wolverhampton, England

    @HannahWestwood @virginmedia It’s on, it’s just slow. Supposed to be 350 and I’m getting 20.

  • eurobob17 chris (@eurobob17) reported from Wolverhampton, England

    @virginmedia It's my media service to many price hikes been with you for 8years and new people get a deal for a quarter of the price I pay I want out way to expensive paying for a land line I dont use just because VM wont let me out of LL service

  • lukiee Luke T (@lukiee) reported from West Bromwich, England

    @virginmedia Still go having issues :(

  • Kagey_infohub Kate Gordon (@Kagey_infohub) reported from West Bromwich, England

    @virginmedia Not sure tbh- it took at least 2 hours for the update to complete. Our connection frequently drops and is slow.

  • malcolmwhittak2 Malcolm Whittaker (@malcolmwhittak2) reported from Birmingham, England

    @virginmedia @TomMockridgeVM We are currently moving house and trying to cancel our account unfortunately the call agents think it's funny to keep a client on the phone for 3 hours even more so they are happy to direct us to a department that is closed which terminates a call.

  • Griffomiester Stuart (@Griffomiester) reported from Willenhall, England

    @virginmedia Have a word with yourself, this has been going on for 12 months. How about you send an engineer to fix once and for all

  • ObsessiveJohn John Sanders  (@ObsessiveJohn) reported from Wheaton Aston, England

    @Appolotech @virginmedia I’ve had really intermittent quality of service with the Virgin BB. Switching to SKY end of month.

  • lukiee Luke T (@lukiee) reported from Dudley, England

    @virginmedia I can’t get into my account online.. I have changed my password but it is still my my details are incorrect.. help

  • PRBloke Clive Reeves (@PRBloke) reported from Birmingham, England

    @Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service

  • malcolmwhittak2 Malcolm Whittaker (@malcolmwhittak2) reported from Birmingham, England

    @jwhitt1970 @virginmedia @TomMockridgeVM Hi Joe Virgin Media and Mr Mockridge think about money in the bank, Customer service isn't on the agenda, it feels like authorised theft as all the time and effort on the phone is time lost with no evidence relating to performance. #CustomerService

  • philwowski Philky (@philwowski) reported from Birmingham, England

    @virginmedia been on hold to cs for 20+ minutes. No tv service. Intermittent service for the last 4/5 weeks. I just want to watch tv. I pay £100s /yr and yet not getting the service expected. I think I will have to contact Sky for a comparison sad after 15 years

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @virginmedia So what happens now or am I being stupid or have you just left me in limbo like the phone call !!!

  • Kimbohud 🇬🇧Kimbo🇬🇧 (@Kimbohud) reported from Birmingham, England

    @virginmedia I have received a further two or three calls, following the request to remove one of the V boxes to save me some money, offering me different packages as a ‘loyal’ customer which would be costing me more! #youcouldntmakeitup 🙄

  • licklemouse Stuart Cockerill (@licklemouse) reported from Birmingham, England

    @virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡

  • ianl2001 Ian lee (@ianl2001) reported from Wolverhampton, England

    @virginmedia please explain customer service to me...on hold for 16 minutes, then cut off #jokeservice

  • gmb_sarahjames Sarah James (@gmb_sarahjames) reported from West Bromwich, England

    Really disappointed with @virginmedia call centre staff this evening, asking 10 times in the space of 20 minutes to speak to a supervisor to resolve an issue is not good enough

  • tfd1977 trev1874 (@tfd1977) reported from Birmingham, England

    @virginmedia on hold listening to crap music for hour then disconnected on hold again for 30 mins now anyone working in faults tonight

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @virginmedia I’m getting an access denied error message. A quick google suggests this is a common issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IEvans93 Ieuan Evans (@IEvans93) reported

    @libdemdaisy @virginmedia We've been trying to cancel our service after being told we could for months. We had a scheduled call from Virgin last Monday, but they never called. I called them again, and the customer service rep told me she'd call me back in an hour, she never did. I'm sick and tired of it.

  • SamirDwesar Samir Dwesar (@SamirDwesar) reported

    Budget Day is one of the busiest days in my job and @virginmedia has been down for most of the last 24 hours. Very disappointing but thankful to @EE for their generous amount of data and getting me through today. Looking forward to getting a good upgrade from them next week!

  • PassmoreGavin G (@PassmoreGavin) reported

    @virginmedia Internet has gone to crap.

  • bewilderedboy Bewildered Boy (@bewilderedboy) reported

    @virginmedia still no mobile data service - I could forgive if there was any explanation, but nothing, no news, no forecast of a fix, nothing. Simply not good enough

  • edz2k9 Ed Marshall (@edz2k9) reported

    @virginmedia Hi the issue seems to have cleared as of Monday at around 8:46 scheduled logged speedtests have been back in the green since, Im monitoring.

  • RyanRooster Ryan Rooster (@RyanRooster) reported

    @virginmedia Any more help ? Answers for why ?

  • DEPtones 🇩🇪 DEPtones ⚒️ (@DEPtones) reported

    @virginmedia @JoshLeMarquand The stream on my uncle's MacBook is so poor now for all Virgin TV Go channels, he cannot watch anything. He has no TV so the laptop is all he has. All other streaming services - Amazon, Netflix, everything, are perfect. Only Virgin TV Go is terrible. Complete waste of money.

  • iamcoxhead Thomas Coxhead (@iamcoxhead) reported

    @virginmedia based on the fact that 1000’s of people are tweeting you saying they have shocking / non-existent upload speed, I’d imagine it’s quite a few. Us and our neighbours both affected, so clearly an issue in our area... All I got was a Customer Reference # - is that it?

  • AndyF1069 Andrew Fisher (@AndyF1069) reported

    @rosemariee_ @virginmedia I was with virgin forever and had these automatic speed updates three times. I never had to do anything, never had to unplug or restart my router. A snap of the finger and my speed was faster. Hard to say if the issues are relwree or not Hopefully they sort it and compensate you

  • MartinH161965 Mhughes65 (@MartinH161965) reported

    @virginmedia Why is the WiFi so bad. Just received email saying its just been made faster....really! Just really poor.