Virgin Media outages and service status in Wednesbury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Wednesbury, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 8:20 AM GMT+1.
- Internet (55%)
- Wi-fi (21%)
- E-mail (9%)
- Total Blackout (7%)
- TV (7%)
- Phone (2%)
The latest reports from users having issues in Wednesbury come from postal codes WS10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wednesbury, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Wolverhampton, Walsall, Tipton, Halesowen, Burntwood, West Bromwich, Wednesbury, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 hours ago |
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TV | 20 hours ago |
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Total Blackout | 24 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
Nearby cities with recent reports
18 recent signals
5 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandCausing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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Neil Simpson (@nippa77) reported from Swindon, England@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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tarun (@tarun65170952) reported from Birmingham, England@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Shelly (@shelleex5) reported from West Bromwich, England@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Andy Newton (@NewtonAndy) reported from Dudley, England@Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍
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Richard C. Bishop 🏃♂️ (@richardcbishop) reported from West Bromwich, England@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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LynneMUFC#22#44 (@LynneMasters) reported from Birmingham, England@virginmedia why is the Sky Sports red button not working
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Jazba Entertainment (@JazbaEnt) reported from Birmingham, England@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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shanny C 🌹 (@_shannonC) reported from Solihull, England@virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia any updates on the VPN issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Green (@pgreen83) reported@virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure
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Iain Sankey (@IainSankey) reported@NommeDeTwit @virginmedia They seem to favour new customers, so I expect I'll have to change again in 2 years or threaten to. It's really stupid that companies no longer reward loyalty.
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Gary Adams (@GazzaAdams) reportedHi @virginmedia This latest update appears to directly contradict the update you sent me earlier today. At 12:57, I was told that an engineer **was already on site and working to fix the problem**, with an estimated repair time of **18:00 today, 19/08/2026**. At 15:24, I am now being told that you have identified the problem and that an engineer **is on their way**, with the estimated repair time moved to **14:10 on 21/08/2026**. This is the original date that was stated 2 weeks ago. Could you please provide an accurate explanation of what is actually happening with fault **F012421201**? In particular: * Was an engineer on site earlier today, as stated? * If so, why is an engineer now apparently only “on their way”? * What has happened to cause the estimated repair time to move from this evening to Friday afternoon? * Is 21/08/2026 at 14:10 now a reliable estimate, or is this simply an automated placeholder? I appreciate that faults can take longer than expected to repair. What is frustrating is receiving contradictory information that makes it impossible to understand the actual status of the fault. Please provide a clear and factual update rather than another automated status message.
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David Lewis (@DG_Lewis) reported@virginmedia - resorting to contacting you here as other channels have failed to help me get a connection to your services even though neighbours have it. Please reply in direct message - thank you
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The Yellow Head (@marcwalby) reported@IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?
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RyanCartier (@RyanCartiers) reported@virginmedia No, that has resolved nothing. A fundamental change to actually learning to provide timely customer service is required. 6 min. to schedule a call back 20 min. later - approx. 30min lead time Pick up phone and resolve issue <5 minutes. who needs math class?
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LYNCHY BHOY 🍀 🏴🇮🇪 (@GLEZGAHS_G_N_W) reported@virginmedia @heid_the_baw_ You ain’t sorry yer robbing bastards , existing customers get pumped silly for a shite service , and can’t even get some one to talk to in this country , just a **** mob to deal with let’s be honest
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Sue Henderson 💙 (@HathorsDaughter) reported@IainSankey @virginmedia They're dreadful. When I enquired about social tariffs via their chat facility the agent spent ten minutes trying to add on extra fees. I decided then I'd never have anything to do with company which would exploit poor and disabled people. Enjoy your dinner and drinkies.
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CliveR (@CliveR39) reported@virginmedia In this digital era how long will this fix take to apply? I want to watch the sport on the TV screen NOT on computer or mobile device!
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Katuhstrophikz (@Katuhstrophikz) reported@elliviant See if you can get with virgin media they have a new customer discount as well