Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Bilston, Oldbury, Sutton Coldfield, Dudley, Burntwood, Rowley Regis, Wolverhampton, Wednesbury, Cradley Heath, West Bromwich, Brierley Hill, Solihull and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Walsall |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Bilston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 1/2 - I have never know such a disgusting company!! Having answered a call last week from this number 0345 454 1098 (your retentions), where your employee rudely cut me off when I said I could’nt talk at the time, hounded every day since with calls, right up until...
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Craig Whitehouse
(@Patchwork_Boy) reported
from
West Bromwich, England
@virginmedia Hi, my internet is down. The connection (arrows) symbol is flashing and have been since about 3am. Tried restarting router, didn't fix it. Advice, please.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Timbo
(@timborichens) reported
@virginmedia @Ofcom no I asked what all the faults have been in say the last 6 weeks and has anyone looked at if there is a bigger issue here and your ability to provide a reliable service we are all paying for in BA11? Why can’t you just tell us what is going on?
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Emma Armstrong
(@Smizz_x) reported
Congratulations to @virginmedia for honestly being the worst provider of Internet that never works. Knew we shouldn't have bought this house off @GoodluckGrunge with the **** service she got too.
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Marg Jukes
(@MargPurple) reported
@virginmedia I've followed the link and it's just taking me to a browser based copy of this conversation. Can you advise how I go about raising this complaint, please?
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rbays@hotmail.co.uk
(@rbays11) reported
@virginmedia I have been on hold though these numbers for hours now and have already wasted enough time speaking to your team. At this point I would like you to take this seriously and would like to speak to someone who can actually help me!
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Marco Marchiori
(@MarcoMarchiori7) reported
@virginmedia hi from pretty good service to really poor service. Housebound mother left with no tv for 5 days before an engineer comes after coming yesterday and replacing a faulty box with a brand new one which now doesn’t work. Next engineer not coming until Friday. Terrible.
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Mickeyb57
(@mickeyb54) reported
@virginmedia #virginmedia Got a big problem with set top box.. for all customers out there or anyone thinking of hooking up with this firm .. DON'T USE THE VIRGIN CARE APP. Yes you can book a 'technician appointment' but in the small print it points out you'll be charged!!!!
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Laura Sconce
(@lsconce) reported
Wow @virginmedia on hold for 52mins to speak to someone, then put back on hold whilst they try to get a better deal for me, wait 25mins further and then you cut me off!!! Great service! @skytv here I come!!!
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David Elliott
(@DavidDawn1) reported
@virginmedia I don't really care what you think. The mental stress of dealing with this awful company, you should be ashamed.
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GavSi1814
(@GavSi1814) reported
@LutzSchueler @richardbranson, why do @virginmedia keep making my life a misery with so many errors? No one is resolving any of the problems they’ve created at VM, nor responding to correspondence sent. A truly awful customer experience. #unhappycustomer
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Phil Martinez
(@Mr_Martinez75) reported
Now on Day 25 of @O2 (now part of @virginmedia ) failing to unlock my old phone for my teenage son to use. Twitter help was no help, customer service line gave false promises and emails have been ignored. Can't use a phone I have paid them for. How do I get them to do anything?