Virgin Media Outage Report in Wednesbury, Sandwell, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wednesbury come from postal codes WS10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wednesbury, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 6 hours ago |
|
Oldbury
|
Internet | 7 hours ago |
|
Birmingham
|
Internet | 9 hours ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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adi (@adiDev0) reported from West Bromwich, England@virginmedia Just to update, the engineer has never come
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Griff (@GriffPlays) reported from Birmingham, England@DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀
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Jord (@J8rde) reported from Dudley, England@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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Leyton Jordan (@Leyjay17) reported from Birmingham, England@virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!
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Samantha (@Sammykins9486) reported from Birmingham, England@virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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Patrick Barnes (@PatrickBarnes17) reported from Birmingham, England@virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!
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Jord (@J8rde) reported from Dudley, England@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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Jord (@J8rde) reported from Dudley, EnglandHi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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Emily 🥰 (@starlight84em) reported from Kidderminster, England@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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Everso (@alextom15) reported from Solihull, England@virginmedia is the internet down in B92 of Solihull
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Jord (@J8rde) reported from Dudley, England@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
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Barney Scholefield 🌈 💙 (@BarneyUoB) reported from Birmingham, England.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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Jord (@J8rde) reported from Dudley, England@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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Liane Denton (@Crazikat2002) reported from Birmingham, England@virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jimbobalula (@jimbobalula1) reported@virginmedia January, problem wasn't resolved because they gave me the booster plug but the hub remains the same one. And as I said in a previous post its just not worth wasting a day or two of my life trying to communicate with Virgin. I'd rather wait and cancel. But thanks for replying 👍
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Sabine Getty (@SabineGetty) reported@virginmedia This is now the 7th email we have received postponing the date our internet will be fixed. I demand a refund for the absolute joke that your service has been. And I obviously will be changing service and companies immediately.
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Sarah-Kimberley (@PlayforthSarah) reported@virginmedia Ok let me learn you a bit of technology.If you can’t get data that generally means you have no signal along with being unable to get online you also can not make calls without signal 👍 I check in between having internet and it dropping. Now can you tell me why it keeps dropping?
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Evil Hood (@Evil_Hood) reported@virginmedia i spent 4 hours on whatsapp with someone with no idea of how to deal with a customer enquiry. someone messaged me on whatsapp again now but zero progress so far
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Jonny B Red (@jonny_B_Red) reported@VirginMediaCorp Virgin media are penalising somebody who has to leave their broadband contract early because they have no money. Virgin media says that will be more than £250 please. They treat loyal customers like scum
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Peter Greenwood (@PGreenwoodDraws) reported@virginmedia having had so many problems with trying to negiotiate a deal with VM I was offered a deal for all the grief they had caused me and decided to take it, now they have gone back on that contract which was emailed to me, they have withdrawn it.
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Belinda Jennings (@BelindaBeerRun) reported@virginmedia I can’t get through to anyone. It said do all the checks I have done already and I had to hang up. It’s off again now, and was yesterday evening. Please call me. The chat also doesn’t work, says you are too busy
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Paul Ley (@paul_ley) reported@virginmedia 2 different shows. Both had been recorded. Sat down in 2 different rooms and 1 was watching a show. Then in the other room tried to watch a different recording. Firstly it was buffering terribly & then got an error message
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Colin / Cóilín 🇬🇧☘🏴 (@ColinCFC1905) reportedInternet down again in my area, 3rd time in a fortnight ffs @virginmedia
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B (@S_Bannan) reported@virginmedia Still not working. Any chance ?