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Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wednesbury come from postal codes WS10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, West Bromwich, Walsall, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.

CityProblem TypeReport Time
Birmingham Internet 20 hours ago
Birmingham Internet 20 hours ago
Oldbury E-mail 22 hours ago
Birmingham Internet 1 day ago
Birmingham Internet 1 day ago
Birmingham Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • davidiharris
    David Ian Harris (@davidiharris) reported from Birmingham, England

    @virginmedia who can I speak to about your shambolic customer service!!!??? 💩

  • Lacie_Adams1
    Lacie_Adams (@Lacie_Adams1) reported from West Bromwich, England

    Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?

  • brumadam
    Adam (@brumadam) reported from Birmingham, England

    @virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?

  • RoyKyffin
    Roy Kyffin (@RoyKyffin) reported from Birmingham, England

    @virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks

  • azoidismd
    Dr Ioannis Azoidis (@azoidismd) reported from Birmingham, England

    @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

  • CraigBrownGolf
    Craig Brown (@CraigBrownGolf) reported from Dudley, England

    @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

  • blaster1966
    blaster66 (@blaster1966) reported from West Bromwich, England

    @virginmedia All OK now but didn't have any service for 12 hours

  • JWRogers82
    James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

  • travellingcoral
    Coral Musgrave 🇪🇺🇬🇧🇳🇴 (@travellingcoral) reported from West Bromwich, England

    @ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

  • jenstait
    Jens Tait. (@jenstait) reported from Wolverhampton, England

    So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡

  • tahmehtay
    Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

  • jaward916
    Jonathan Ward (@jaward916) reported from West Bromwich, England

    @virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!

  • all_day_
    Mat Burling (@all_day_) reported from Birmingham, England

    @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.

  • darrendunbar70
    Darren Dunbar (@darrendunbar70) reported from Birmingham, England

    @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

  • jaward916
    Jonathan Ward (@jaward916) reported from West Bromwich, England

    @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

  • tahmehtay
    Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

  • tahmehtay
    Tahmehtay (@tahmehtay) reported from Birmingham, England

    In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • astronomer1971
    Burning Astronomers (@astronomer1971) reported

    @virginmedia Your service checker is also either down or collapsing under the volume of other customers trying to reach you. What’s happening and when will it be fixed?

  • OEW_Creations
    One Eyed Woody (@OEW_Creations) reported

    @virginmedia Down again

  • Levievans01
    Dragonzey (@Levievans01) reported

    @virginmedia Your service is down again ! This much of inconsistency is pathetic and will be moving onto a much better provider in the future

  • ukrus64
    R.Ussell (@ukrus64) reported

    @virginmedia Broadband down in the Orpington area... And your website / service status appears uncontactable...??

  • hirenp92
    Hiren Patel (@hirenp92) reported

    @virginmedia Bruv, sort it out, Internet down in NN3.

  • MrMikeStanton
    Mike Stanton (@MrMikeStanton) reported

    I see @virginmedia is down again ffs... Im not paying the new hiked prices good bye virgin

  • TheExploited0ne
    Dean01966 (@TheExploited0ne) reported

    @virginmedia It's also down for me yet again, price increase and even poorer service from virgin

  • GarethCox16
    coxy (@GarethCox16) reported

    @virginmedia just called to cancel my contract and convieniantly got cut off from the advisor now i apparently your too busy for me to even connect. Just another reason i want out!!!

  • wesinel
    DoefCakes (@wesinel) reported

    @virginmedia Internet down in Bedfordshire. Went off at around 16:32

  • jackjt8
    Jack Peters (@jackjt8) reported

    @virginmedia Are you aware it's gone down again? Because the internet has. Can't even access the service status page as it's down for maintenance lol