Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/06/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Burntwood, West Bromwich, Bilston, Walsall, Wolverhampton, Dudley, Lichfield, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous

  • adiDev0 adi (@adiDev0) reported from West Bromwich, England

    @virginmedia Just to update, the engineer has never come

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem

  • J8rde Jord (@J8rde) reported from Dudley, England

    @shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!

  • SharonNaokes sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England

    @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

  • adiDev0 adi (@adiDev0) reported from West Bromwich, England

    @virginmedia and the broadband has gone down again. Every day around midday. Phone app has problems reaching servers, web service status says my broadband is good. Router flashing or sorts of green lights.

  • PatrickBarnes17 Patrick Barnes (@PatrickBarnes17) reported from Birmingham, England

    @virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!

  • BarneyUoB Barney Scholefield 🌈 💙 (@BarneyUoB) reported from Birmingham, England

    .@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone

  • J8rde Jord (@J8rde) reported from Dudley, England

    @Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭

  • Karlos26899 Karl Hall (@Karlos26899) reported from Birmingham, England

    @virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!

  • alextom15 Everso (@alextom15) reported from Solihull, England

    @virginmedia is the internet down in B92 of Solihull

  • SharonNaokes sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England

    @virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving

  • J8rde Jord (@J8rde) reported from Dudley, England

    @virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.

  • byronparsons05 byron parsons (@byronparsons05) reported from Solihull, England

    @virginmedia is there any issues with internet today? It’s been down for three hours now

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Wolverhampton, England

    @virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlieIDIC IDIC (@CharlieIDIC) reported

    @virginmedia Why don’t you just admit you can’t fix it and give customers refunds….it’s been getting fix dates of a rolling moving date for months

  • jasonclarke88 Jason Clarke (@jasonclarke88) reported

    @virginmedia what a disgrace of a company! Sent in circles around several departments after compensation for loss of service not paid and then told no record of it! I have a complaints email stating the compo and they’re trying to get out of it!

  • joancooke5 joan cooke (@joancooke5) reported

    @virginmedia @VirginMediaIE Thank you but our tv is fine...not the problem. The microphones on the crowd are drowning out the commentary.

  • harneetkr_ Harneet kr (@harneetkr_) reported

    @virginmedia Well can you tell me what options to click when I call the main contact number to get through to a technician regarding my signal on my broadband- as it always just runs test and then disconnects

  • S17HLORD Robert (@S17HLORD) reported

    @virginmedia so I get a new deal and within 2 weeks get told of a price hike £9 more a month speak to my friend who is a new customer for over a month he’s not had anything like what I have , think I need to leave as your *************** out of long term customers no loyalty

  • _VerityVee_ Verity T (@_VerityVee_) reported

    @virginmedia That said, he did also struggle to understand how 01:39 (when my service went down, according to devices connected to the hub) to 14:28 (when I finally managed to get to speak to one of your team) is almost 13hrs, not 1.5hr

  • ant_05_villa Anthony (@ant_05_villa) reported

    @virginmedia what’s the point of providing tv & internet that doesn’t work? Might as well be in Bin Ladens bunker.. how do I cancel?

  • KhelgarFK Ronan (@KhelgarFK) reported

    @virginmedia sound quality on the rugby coverage is terrible, commentator mics popping and clipping

  • willlister70 will lister 💯 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@willlister70) reported

    @virginmedia It's not the tv & go it's the virgin mobile signal it's shocking and it's not the first time can't get this contract over fast enough

  • NEBERKENEZA Aaron Morgan (@NEBERKENEZA) reported

    @virginmedia As many times as I test my network it’s a raise readout and doesn’t change the actual experience I have even if it reads 300 mb