Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 11/22/2025 08:20

November 22: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, West Bromwich, Solihull, Burntwood, Oldbury, Walsall, Wolverhampton, Willenhall, Dudley, Kingswinford, Smethwick, Sutton Coldfield, Kidderminster and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomWednesbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Joppa_P Joe Poole (@Joppa_P) reported from Dudley, England

    Any chance of some broadband @virginmedia !! Only been down since Friday in my household!! Absolute joke! #virginbroadband

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • isamutlib Isa #StayHomeSaveLives (@isamutlib) reported from Birmingham, England

    It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.

  • abdulosman84 𓃮 AQO (@abdulosman84) reported from Birmingham, England

    @virginmedia fix up! You killing my vibe.

  • troublewithdata Will Riley (@troublewithdata) reported from Solihull, England

    @virginmedia your internet once again down in Solihull

  • troublewithdata Will Riley (@troublewithdata) reported from Solihull, England

    @virginmedia You say there’s no issue but our WiFi has been up and down like the flipping Assyrian empire all day. Very cross!!

  • MrAStarz Ashley Brian Wright (Starz) (@MrAStarz) reported from Birmingham, England

    @virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    @virginmedia Hey @virginmedia I was expecting to receive call today at 12pm from somebody called John but I’m still waiting. Really starting to annoy me how bad your customer service is being!

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hi @virginmedia was expecting to receive call today at 12pm from someone called John but we still waiting. Really getting annoyed at how you are treating us! 14 years of being a loyal customer and being treated like this! Your customer service and bereavement team are the worst!

  • djneiljbham DJ Neil J Birmingham (@djneiljbham) reported from Wednesfield, England

    Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!

  • KeithT3103 Keith Tracy (@KeithT3103) reported from Birmingham, England

    @greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!

  • something_phil Philip John 🇪🇺 (@something_phil) reported from Lichfield, England

    There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.

  • gibbons_craig93 Craig Gibbons (@gibbons_craig93) reported from West Bromwich, England

    @virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media is down yet a-*******- gain. I'm off to bed.

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • a_murphyyy Andrew Murphy (@a_murphyyy) reported from Birmingham, England

    virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ZiziSulkin Zizi 💙 (@ZiziSulkin) reported

    @virginmedia I'm afraid I have little confidence. Your 'status update' says all resolved. But we still have no service. I rang. Was told in fact 25% of users in our area still have no service and it is a network issue. Am told yet another 24 hours. That will be 3 days and no resolution.

  • Kezzy1969 Forever Hungry. (@Kezzy1969) reported

    @virginmedia please can you tell me how to reach virgin mobile phone team from abroad. 789 doesn't work. Thanks

  • ChubbyCliff Clifford Simon : 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ChubbyCliff) reported

    @Fibutton @virginmedia I had problems with virgin until i got a new modem which i knew I needed. Problem is actually getting through to a human being to tell them this, spent hrs talking on line to a robot which was a waste of time, just had to hang on the phone for hours until sorted. Awful!😱

  • CameronMilby Cameron Milby (@CameronMilby) reported

    @virginmedia Raised a complaint after the first incident (no response as yet) and just raised another one this morning - not what we wanted to be worrying about on holiday…

  • darren_roddis darren roddis (@darren_roddis) reported

    @virginmedia Hi. Having problems in the S60 5QJ area. No Internet and no tv at all since 1230 today..

  • cassiebridgexo Cassie 👩🏼 (@cassiebridgexo) reported

    @virginmedia since you’ve been out to ‘fix’ problems in my area, I’ve had nothing but problems! It’s been a week now and I’m still paying for a service I haven’t been fully receiving 🙃🙃

  • DannyStickells Danny Stickells (@DannyStickells) reported

    @virginmedia the internet connection in Winchester is garbage. Is there works going on?

  • MrsSturge Abigail Sturgeon (@MrsSturge) reported

    @virginmedia I’m getting consistently poor signal both at home and when out and about. Often not even 3G let alone 4 or 5!! Why??? It’s not like I even live out in the sticks, I live in the middle of Winchester.

  • aplusdev Austin (@aplusdev) reported

    @virginmedia Ready for webchat to resolve devices issue please

  • parmadhillon Parma Dhillon (@parmadhillon) reported

    @virginmedia poor service yet again, waiting for a repair for broadband service for over 8 days, no signs of anything..spending hours on the phone to get someone to respond, getting passed from dept to dept only to land back at where I started 😤 wish I was with a diff provider