Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Oldbury, Wolverhampton, Wednesbury, Burntwood, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Sutton Coldfield, Smethwick and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Rowley Regis |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia It’s saying service is fine but I still have no reception so can’t receive calls
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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loc
(@LEE__83_) reported
from
Wednesfield, England
Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service
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dpaudio
(@dpaudioUK) reported
from
Birmingham, England
Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬
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Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
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Mark Jones
(@villans1982) reported
from
Halesowen, England
Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade
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Justin James Clack
(@JustinJmsClac) reported
from
Halesowen, England
@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low
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Kieron Conroy
(@kieronjconroy) reported
from
West Bromwich, England
@virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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julia laidlaw
(@MissyPoppy) reported
@virginmedia Hi. Finding it impossible to find a way to make a change to our package. We no longer have a landline phone so need to remove that element from our package. Please can someone help. Thanks!
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Ashley Vardon
(@vardon91) reported
@virginmedia The internet connection in central London is nothing short of terrible. What is going on?
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Neon
(@visualsbyneon) reported
Virgin Media - Fix your **** @virginmedia @virginmedia
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unrulyupstart
(@unrulyupstart) reported
@virginmedia Yes but it has been the weekend. It seems to be like clockwork. 6.45pm and the internet goes down.
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Mark Jardine
(@mjdi_76) reported
@virginmedia I thought my situation was a one off but looking through the comments obviously not! No net/tv for 8 days. Engineer failed to arrive twice. New router still no service. had to buy loads of data for phone for kids to home school. Beyond shocking!
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Rob Mccallum
(@mccallum0607) reported
@virginmedia I'm sorry am i understanding this right you want me to ask random people that are your other customers on a community forum to help fix my Wi-Fi issue?
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sophie davidson
(@sophied57798916) reported
@virginmedia we have had an engineer twice, broken again. cant get through on phone or online to anyone and still paying in full. also had loss of internet and tv. how do we get help and refund? customer service seems impossible at mo
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Gulshan Boodhooa
(@GulshanBoodhooa) reported
@virginmedia last two days there has been no broadband in the n13 area. There monthly tariffs have gone up and service has gone down. Not a happy customer
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Natalie
(@NatalieCHowell) reported
@virginmedia @FGuerrouani We have phoned up about the issue nearly 10 times now and never been given a fault reference number. Just a made up date in the future when it should have been fixed by
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🌈\o/🌈
(@Claire_Bear_96) reported
@virginmedia Oh and another thing, if a customer asks to speak to a manager or someone in charge it should be done. No excuses, we were refused to be put through to someone higher up when phoned last night. We'll be going to another provider that actually HELPS their customers