Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 01/26/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Walsall, Bilston, Sutton Coldfield, Dudley, Burntwood, Rowley Regis, Wednesbury, Cradley Heath, West Bromwich, Brierley Hill, Solihull and Smethwick.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomWalsall Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia Just had a look at what you've sent, you lot are a real joke, you screw up and then push customer to do all the work and hope they give up, I surggest you find another job far as possible form customers,

  • jenkin99 jen (@jenkin99) reported from Birmingham, England

    @virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    Made a complaint to @virginmedia 10 days ago via their online service with a 7 day anticipated response time and yet have heard nothing since the acknowledgement of my complaint. This basically sums up my experience over the past year of ineffective response to our issues.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @CapnKink @virginmedia They don’t even respond when you complain. I haven’t got the patience to keep phoning to get a temporary fix. Just gotta decide which service to switch to and they’re gone.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong This isn't as bad as some would make out. 10 isn't ideal, but it's not insecure either. That's not to say you can't choose an insecure 10 character password however...

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)

  • ikonic_exposure Daniel Sturley (@ikonic_exposure) reported from Birmingham, England

    @virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}

  • WestonKerri Kerri (@WestonKerri) reported from Birmingham, England

    @virginmedia absolute joke !! worst customer service provided ! #whybother

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia I don't think much will happen given virgin's track record but on the plus side you've given lots of material for my delegates on next Saturdays Customer Service module.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong The irony here is 3 random words can be broken in as little as 40 seconds, maximum 50 minutes. A 10 character random password, by comparison, would take 7 weeks with the same hardware.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    @virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong You're right, it's not good enough... but it's not insecure either. I debunked 3 random words years ago. Now *that* is poor advice.

  • simonpunch Simon Pugh (@simonpunch) reported from Wolverhampton, England

    @virginmedia just had the call ended by your overseas call centre not the greatest service in the world!!

  • DarranAttwell Darran Attwell (@DarranAttwell) reported from Dudley, England

    @virginmedia can someone help me with a bill... I’ve been charged twice for the same bill both times overcharged. And I’m struggling over the phone.. can someone please DM me please

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong I didn't say it was perfectly fine... but it's certainly possible to pick a secure 10 character PW within those constraints. I was a VM customer for 2 decades... I can't recall ever losing sleep over this.

  • xpjxuk Paul Jenkins (@xpjxuk) reported from Walsall Wood, England

    @virginmedia been hounded with call for 2 weeks finally answer to be offered disgusting customer service and when I ask about the offer on the Martin Lewis website told can’t have it please call me or I will be leaving and going to sky

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pollianicus pollianicus (@pollianicus) reported

    Oh #virginmedia your connection is so ****. Why did I change?

  • NathanAvie Nathan (@NathanAvie) reported

    @virginmedia Yep says no issues, it's back on now but I've no confidence in it staying on for long

  • marksuttonbike marksuttonbike (@marksuttonbike) reported

    @virginmedia Every time i get in touch you are "busier than expected", could it be that you just need to hire some more staff to actually solve problems, instead of sending us round in circles?

  • DlanodGierg Donald Greig (@DlanodGierg) reported

    @virginmedia I’ve made contact with someone in the WhatsApp team called Venus who has promised to help. So probably best to follow this through for now.

  • gorez64 Gorez64 (@gorez64) reported

    @virginmedia I received new equipment yesterday a Hub 4 and v360 bix. This quick start system Virgin have is useless. I work from home and still do not have inetrnet access. I was speaking to Zohab in customer services who was being g very helpful until virgin ended the call.

  • Danirtter1 Dani_rötter (@Danirtter1) reported

    @virginmedia @virginmedia yes we do and we have a router and everything keeps shutting down. Including literally just 2mins ago. For the love can this please be just sorted once and for all?? When will this be fixed finally?

  • DlanodGierg Donald Greig (@DlanodGierg) reported

    @virginmedia Thanks. I will it’s about the 6 visit though. Engineer turns up, says he can’t fix it, promises to escalate and we never hear from them again.

  • sebburtenshaw Seb Burtenshaw-Snellgrove (@sebburtenshaw) reported

    @virginmedia your service status page reports that there are no issues in our area, but multiple people in our area have reported loss of internet connection. Is there any way to find out what the resolution time will be?

  • petraraspel Petra Borzynski (@petraraspel) reported

    @virginmedia Of course we have spoken to the team. We get everything from restarting/resetting the router (which might fix it for a bit, or it might not) to “Fault in the area, you‘ll need to wait“ (while the status always shows everything is ok). It’s just not good enough.

  • LiamInTheSky . (@LiamInTheSky) reported

    @virginmedia Mobile. I needed to make an emergency phone call the other week and couldn’t.