Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, West Bromwich, Walsall, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	9 hours ago
Wolverhampton	Internet	10 hours ago
Birmingham	Wi-fi	10 hours ago
West Bromwich	Internet	24 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Dr Ioannis Azoidis (@azoidismd) reported 42 seconds ago from Birmingham, England

  @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

• 
  Lacie_Adams (@Lacie_Adams1) reported 5 minutes ago from West Bromwich, England

  Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?

• 
  Jonathan Ward (@jaward916) reported 6 minutes ago from West Bromwich, England

  @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

• 
  James Rogers (@JWRogers82) reported 8 minutes ago from Perton, England

  @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

• 
  Tahmehtay (@tahmehtay) reported 9 minutes ago from Birmingham, England

  @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

• 
  Coral Musgrave 🇪🇺🇬🇧🇳🇴 (@travellingcoral) reported 11 minutes ago from West Bromwich, England

  @ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse

• 
  Jens Tait. (@jenstait) reported 15 minutes ago from Wolverhampton, England

  So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡

• 
  King Of Ink Land ® (@king_body_art) reported 21 minutes ago from Birmingham, England

  @shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business

• 
  Tahmehtay (@tahmehtay) reported 21 minutes ago from Birmingham, England

  @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

• 
  Adam (@brumadam) reported 21 minutes ago from Birmingham, England

  @virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?

• 
  Darren Dunbar (@darrendunbar70) reported 28 minutes ago from Birmingham, England

  @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

• 
  Roy Kyffin (@RoyKyffin) reported 30 minutes ago from Birmingham, England

  @virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks

• 
  Craig Brown (@CraigBrownGolf) reported 30 minutes ago from Dudley, England

  @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

• 
  Tahmehtay (@tahmehtay) reported 34 minutes ago from Birmingham, England

  In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.

• 
  Jonathan Ward (@jaward916) reported 37 minutes ago from West Bromwich, England

  @virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!

• 
  Mark Cottrill (@Markycot) reported 40 minutes ago from Solihull, England

  @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

• 
  blaster66 (@blaster1966) reported 41 minutes ago from West Bromwich, England

  @virginmedia All OK now but didn't have any service for 12 hours

• 
  Mark Cottrill (@Markycot) reported 44 minutes ago from Solihull, England

  @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

• 
  Roy Kyffin (@RoyKyffin) reported 59 minutes ago from Birmingham, England

  @virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.

• 
  David Ian Harris (@davidiharris) reported 59 minutes ago from Birmingham, England

  @virginmedia who can I speak to about your shambolic customer service!!!??? 💩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Reynolds (@73paulr) reported 14 seconds ago

  @virginmedia day off work today to await install, engineer arrives on time, but the box hasn’t been installed outside the property so the engineer can’t complete, or even start the install! Lost a days pay. Thanks. Great start for a new customer.

• 
  Becca Linford (@RebeccaLinford7) reported 1 minute ago

  @virginmedia trying to get onto bbc iplayer but doesn’t load up just closes. Can use Netflix fine though. Please help 😩

• 
  Will G (@willg17) reported 3 minutes ago

  @virginmedia awful customer services unhelpful, paying monthly for almost 20 years earns me £4 discount a month. I would advise to avoid

• 
  Mark Scott (@markscott) reported 4 minutes ago

  @thisisSparkyS @virginmedia Not had any issues with @virginmedia and we can get up to 500Mb/s with Gigabit due by the end of this year.

• 
  Andrew Lane (@andrewalane) reported 5 minutes ago

  @virginmedia The irony here is that your web page won’t load, probably as a result of the poor WiFi, which was the reason for the call initially.....

• 
  𝖍𝖔𝖑𝖑𝖞 (@HollyBroomx) reported 10 minutes ago

  @virginmedia absolutely disgusting customer service from your company. I would like to know how to cancel a contract with yourselves.

• 
  Ollie Corbett (@olliecorbettt) reported 11 minutes ago

  @virginmedia That you don’t support fault help via messaging

• 
  Anthony Morris (@AntMorris88) reported 11 minutes ago

  @virginmedia hi , I was told a new tv box would be sent to me within two working days in December and it has never been received , I have tried raising complaints but get nowhere and calling you and speaking to someone is impossible to resolve with the call centres can you help?

• 
  Johnny 'The Machine' Hughes (@johnnyhughes70) reported 13 minutes ago

  @virginmedia Lack of service for two days affecting how my wife and I worked from home cost of using our mobiles as hotspots and, no manager call when requested. It was via the phone, closed as resolved, when it actually wasn't. It's now reopened apparently

• 
  Johnny 'The Machine' Hughes (@johnnyhughes70) reported 16 minutes ago

  @virginmedia I am not having connection issues my complaint is not resolved