Virgin Media Outage Report in Wednesbury, Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Kingswinford, Oldbury, Wolverhampton, West Bromwich, Smethwick, Walsall, Sutton Coldfield, Burntwood, Kidderminster, Lichfield, Brierley Hill, Stourbridge and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Dudley |
Phone | |
| Birmingham |
Wi-fi | |
| Kingswinford |
Phone | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Vicky Bloor
(@VickyBloor2) reported
from
Walsall Wood, England
@virginmedia any updates on internet connection in the Midlands 5 hours down now 😡
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Yes we have done every trouble shooting piece of advice under the sun
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.
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Tracey Simkins
(@simkins_tracey) reported
from
Halesowen, England
@virginmedia I am a new customer who was supposed to be installed yesterday, only to be told that they couldn’t do the job. I am now without any TV and broadband unable to work due to this.I am left without any contact & waiting for another he for c/services to answer!! 😡 Help!
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia shocking service and support this weekend in the Dudley area. Service constantly down and getting fobbed of by call Center staff asking to reset routers saying it will all work? Now no ones picking up in fact you just keep cut people off and no options to complain?
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
Watching @virginmedia engineers install cabling to a property opposite. Residents moved in yesterday. They’re not in, nor is their neighbour. Didn’t stop the engineers lifting the neighbour’s lawn to drill and feed through cabling. Terrible.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia The worst customer service in History gotta be seen to be believed
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John Stanton
(@Stanton_J) reported
from
Solihull, England
@virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Les B
(@OctoLes) reported
Seriously @virginmedia? Need to return a handset as I cancelled my contract due to your poor service. To get it back to you I have to take it to a DPD drop off point - nearest (not especially) is in a supermarket, which I have deliberately avoided visiting for the last year.
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Wayne A. Dannatt
(@Count_Abyss) reported
@virginmedia ...like #GTSport & #ModernWarfare. Then all this talk of the WiFi being vastly improved made myself try it again. It's vastly worse than LAN, with huge lag spikes in MW & #Warzone, and atmospheric changes like wind throw the signal out of the window. Switched back to LAN. 2 / 2
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Ciara Beades
(@cbeades) reported
@virginmedia Well I need internet and you wouldn’t give me a slot yesterday, today or tomorrow morning so you see the problem? I’ll keep an eye on my bill.
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Mehul
(@mehulsingh) reported
@virginmedia Yes- the complaint is logged. The DSAR request is logged too
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Mehul
(@mehulsingh) reported
@virginmedia Thanks John, I did. They will take 30 days to investigate and give me my notes (Dfar) and I am supposed to be paying during that period without service. Ironically the adjustment can be made to my future bills which assume I will stay
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Alex Dawson-Smith
(@alexds36) reported
@virginmedia How can a company be so terribly disjointed? Every call I get put through to another team who yet again can't help me, on the 20/04 I would be without internet for 2 days under a month, with no assistance or resolution?
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BECCA
(@fashiontrain) reported
@virginmedia when are you actually going to sort out my internet? I love working an 8 hour shift, talking to a customer and then the internet goes down because you won’t send an engineer out 👍🏽
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James ◣ ◢
(@UsernameJH1) reported
@virginmedia It's good today. Just very frustrating when it goes down
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Les B
(@OctoLes) reported
@virginmedia I don’t see that I have any choice, but isn’t really on that in order to get the contract fully cancelled (and refund of first payment made) I am the one being inconvenienced when the reason for cancellation was due to your poor service.
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Ghost
(@CFCGhosting) reported
@virginmedia Only shows tv in the area, but my internet and 4G both from you went down for about 10mins, 4G just came back, router still down