Virgin Media outages and service status in Wednesbury, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Wednesbury, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 26, 9:28 PM GMT+1.
- Internet (59%)
- Wi-fi (20%)
- Total Blackout (10%)
- TV (5%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wednesbury, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Birmingham, Oldbury, Wolverhampton, Kidderminster, Brierley Hill, Solihull, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Wednesbury, and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley
|
Internet | 6 hours ago |
|
Birmingham
|
TV | 1 day ago |
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Birmingham
|
TV | 2 days ago |
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Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Phone | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
Nearby cities with recent reports
16 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandNot only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
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Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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jordy (@jordyanslow1) reported from Dudley, England@virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia Sending me over bill again and again n customer service is even more worst
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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Chris Psaras (@chrispsaras) reported from Dudley, England@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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Trickie Dickie (@NickHickey84) reported from Bradmore, England@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Simon Neale (@nealesj) reported from Swindon, England@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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John (@jfrncs_) reported from Birmingham, England@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@MykeJD1 @virginmedia Gone down for a lot of people apparently
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.
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freckles n dimples (@xsasix) reported from Woodside, England@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mancs boi (@DjmarkieT) reported@virginmedia It won’t be paid you have broken your side of the contract and not provided the service I agreeed to there will be nothing paid I’ll see you in court
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Aidan Costello (@aidan_codtello) reported@virginmedia I still have not received a payment I should have received on referring my father to switch to Virgin and he should have had a payment too. Our broadband has been poor this week and I hope it will be better this week.
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Adele Darbyshire (@DarbyshireAdele) reported@DjmarkieT @virginmedia We too walked away - unbelievable poor customer service
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Andy Sexton (@Andybedfordblue) reported@BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.
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Glenn McDonald (@Gtmcdonald1996) reported@virginmedia I’ve been in a live chat for nearly 2 hours with no joy on a resolution and I’ve also tried calling your number numerous times but can’t get through.
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Joel Sheppard (@joelshepp) reported@virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.
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Fletch (@ItsMeFletch_) reported@virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕
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entrustTMF (@entrustTMF) reported@Oldbloke74 @virginmedia I have to admit the bloke on the call centre helpline was really nice and helpful but the problem was he seems to just have been making up stuff to make me happy with what I heard as what he said and what has actually happened aren't even close to being in the same postcode 😢
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Gus (@GusTw1tter) reported@virginmedia my broadband hubs is faulty & I need to replace. Your website is impossible to navigate & chat it is nonsense. Help.