Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Smethwick, Birmingham, Oldbury, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Cannock, Willenhall, and Rowley Regis.

City	Problem Type	Report Time
Smethwick	TV	2 hours ago
Birmingham	Wi-fi	3 hours ago
Oldbury	Wi-fi	4 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Internet	21 hours ago
Wolverhampton	Wi-fi	21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Bill Bishop (@ArcanumDesign) reported 1 second ago from Halesowen, England

  @virginmedia Tom, I already have, and they refused to match the same cost when the introductory offer finishes. You are still over charging me £125 p.a. for being an existing customer. Please have a UK customer manager contact me

• 
  Mike Hamer (@Plumberguyuk) reported 3 minutes ago from Birmingham, England

  Virgin Media should be reported to the advertising standards, for lies, what a total load of crap, try getting your customer service telling the truth for a start .

• 
  Simon Pugh (@simonpunch) reported 4 minutes ago from Wolverhampton, England

  @virginmedia just had the call ended by your overseas call centre not the greatest service in the world!!

• 
  Dicky Dodd (@DickyDodd) reported 5 minutes ago from Wolverhampton, England

  @virginmedia You seem to find it very easy to let go a loyal customer of 23 years. You won't be that sad.

• 
  Dicky Dodd (@DickyDodd) reported 7 minutes ago from Wolverhampton, England

  Now holding for 20 minutes @virginmedia Customer retention department obviously trying a different tactic to keep me as a customer I've been with this company since 1997 and this how I have to be treated.

• 
  Paul Jenkins (@xpjxuk) reported 7 minutes ago from Walsall Wood, England

  @virginmedia been hounded with call for 2 weeks finally answer to be offered disgusting customer service and when I ask about the offer on the Martin Lewis website told can’t have it please call me or I will be leaving and going to sky

• 
  Mike Hamer (@Plumberguyuk) reported 13 minutes ago from Birmingham, England

  @virginmedia Just had a look at what you've sent, you lot are a real joke, you screw up and then push customer to do all the work and hope they give up, I surggest you find another job far as possible form customers,

• 
  Kerri (@WestonKerri) reported 14 minutes ago from Birmingham, England

  @virginmedia absolute joke !! worst customer service provided ! #whybother

• 
  Mike Hamer (@Plumberguyuk) reported 14 minutes ago from Birmingham, England

  @virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband

• 
  sammy♥ (@SammyLouisee_) reported 15 minutes ago from Wolverhampton, England

  So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻

• 
  Dicky Dodd (@DickyDodd) reported 31 minutes ago from Wolverhampton, England

  So I've been on hold to @virginmedia Customer retentions for 17 minutes... Unreal.

• 
  Andrew Anthony (@andrewanthony83) reported 32 minutes ago from Codsall, England

  @SuperfastStaffs please let @virginmedia lay their cables in #Bilbrook and #Codsall we need proper #fibre broadband. We are being left behind with the copper solution that @WeAreOpenreach leave us with and it’s getting worse! @south_staffs @GavinWilliamson @StaffordshireCC

• 
  Darran Attwell (@DarranAttwell) reported 37 minutes ago from Dudley, England

  @virginmedia can someone help me with a bill... I’ve been charged twice for the same bill both times overcharged. And I’m struggling over the phone.. can someone please DM me please

• 
  Mitesh Parmar (@Mitz__P) reported 40 minutes ago from Solihull, England

  @virginmedia do you have broadband issues in #Solihull as the service appears to have gone down. According to your service status page tho there aren't any issues 🤔 I beg to differ!

• 
  🐺Wolfish (@unit_1974) reported 45 minutes ago from Birmingham, England

  @CapnKink @virginmedia They don’t even respond when you complain. I haven’t got the patience to keep phoning to get a temporary fix. Just gotta decide which service to switch to and they’re gone.

• 
  Mike Hamer (@Plumberguyuk) reported 45 minutes ago from Birmingham, England

  @virginmedia I don't think much will happen given virgin's track record but on the plus side you've given lots of material for my delegates on next Saturdays Customer Service module.

• 
  Dicky Dodd (@DickyDodd) reported 49 minutes ago from Trysull, England

  @virginmedia media retentions and I got cut off and no call back. Ambismal customer service.

• 
  Terry Sankey (@terrysankey) reported 50 minutes ago from Wolverhampton, England

  @SimonADouglas @virginmedia We have the occasional internet problem but since the last announced 'update' the hub seems to be resetting itself. Doesn't matter to the 'wired' machines but obviously disconnects the WiFi! Irritating as the restart times are long and inputting the names/password is a pain 🙄

• 
  Howard Martin (@HJMKent) reported 53 minutes ago from Kidderminster, England

  @virginmedia Yes but I just tells me there are no problems. It did the same thing a few weeks ago but stopped when I held wifi button down - it's now constantly flashing & that wont stop it & web site says in normal operating all green lights should be off.

• 
  Georgie Colley (@GeorgieMaley) reported 54 minutes ago from Kidderminster, England

  Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate (@GreatLadyJane) reported 54 seconds ago

  Can you please call my boss and let her know that we STILL have no internet so I can’t do any work 😡 oh and while you’re at it the headteacher at my kids school to explain that they STILL can’t do any work 😡😡 @virginmedia your service is not fit for purpose - SHOCKING!

• 
  Clair O'Connor (@clairoconnor39) reported 7 minutes ago

  @virginmedia funny how couple months ago u email to say no price hikes and today u do a 360 & put the price up! How come you are the only service that enforces changes to pride in the middle of contract?!

• 
  Rent Rebel (@rentrebel) reported 7 minutes ago

  @nealeu @virginmedia They're all bastards! Rail fares are up aswell ! I mean, wtf?! Do we all have to be destitute and stealing food for this to end, or what?

• 
  Atrixah (@Atrixah) reported 9 minutes ago

  @TheJammieTV @virginmedia hope your ok, lets hope them 10 minutes didn't effect you to much if it, sending thoughts and prayers at this awful time in your life.

• 
  Paula Hillier (@paulahillier) reported 12 minutes ago

  Wow! An hour on hold to @virginmedia to be told I have to tie in for 18mths to remove a service or make any changes to reduce my bill (because they’re increasing prices yet again). Then asked to hold and got cut off. #customerservice #virginmedia

• 
  Elise (@elise_john85) reported 14 minutes ago from Maidstone, England

  Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!

• 
  James Peoples (@jpbingley) reported 20 minutes ago

  @virginmedia spent 2 hours, mostly on hold today to briefly speak to your Indian call centres, achieved absolutely nothing, spoke to a UK call centre and made progress in 5 minutes. Problem still not fixed, your Indian call centres are a waste of time and money.

• 
  StavPetrou BSc(Hons) Part time model (@Mcfcok71) reported 20 minutes ago

  @virginmedia @rickkoz64 You put it up every year with out fail, stop chatting rubbish. It's not worth the old price, let alone adding more on

• 
  Peter Baker 👀 (@PeterBakerMcfc) reported 23 minutes ago

  @rickkoz64 @virginmedia Good to know I can cancel my contract if I wanted to.

• 
  Lewis Horsfield (@lewishorsey92) reported 24 minutes ago from Warton, England

  @virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?