Virgin Media outages and service status in Wednesbury, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Stourbridge, Walsall, Cannock, Oldbury, Wolverhampton, Brierley Hill, Dudley, Kidderminster, Solihull, Sutton Coldfield, Halesowen, West Bromwich, and Streetly.

City	Problem Type	Report Time
Birmingham	Wi-fi	21 minutes ago
Smethwick	Internet	4 hours ago
Birmingham	E-mail	7 hours ago
Stourbridge	Internet	8 hours ago
Birmingham	Total Blackout	9 hours ago
Birmingham	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Evan Davis (@EvanD) reported 26 seconds ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Stuart McCullagh (@stumccullagh) reported 2 minutes ago from Solihull, England

  @virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting

• 
  Andy (@a_Muss60) reported 3 minutes ago from Swindon, England

  @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

• 
  Colin Hunt (@HuntColin58) reported 5 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  ch Saqib (@saqibsvideos) reported 5 minutes ago from Birmingham, England

  @virginmedia Sending me over bill again and again n customer service is even more worst

• 
  neil fleming (@ThatNeilFleming) reported 10 minutes ago from Wolverhampton, England

  @fesshole Imagine having virgin media - those poor kids

• 
  Stuart McCullagh (@stumccullagh) reported 23 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Evan Davis (@EvanD) reported 23 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Stephen Bennett (@Stephen12857059) reported 24 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Andy Newton (@NewtonAndy) reported 26 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 27 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Dani Grim (@RefinedSavage) reported 32 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  ch Saqib (@saqibsvideos) reported 43 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Beard Punk (@BeardPunk) reported 49 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

• 
  Steve Lees (@measlewolf) reported 50 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Gordé 🦩 (@ReissOmari) reported 52 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  TheBosz (@kolapoagunbiade) reported 54 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Evan Davis (@EvanD) reported 54 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Bonna (@Phil_Bonna) reported 58 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Riedlinger (@nickried) reported 2 minutes ago

  @virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?

• 
  Steven (@Steven12109) reported 2 minutes ago

  @virginmedia I've been on hold for one hour and 20 minutes, to correct a mistake on your billing! You really are a crap company!

• 
  hedge (@hedge99) reported 3 minutes ago

  @virginmedia @DeeEmCee28 I haved the same issues

• 
  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 4 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

• 
  Jay Ess Bee (@punjabihammer) reported 5 minutes ago

  @obbsie @virginmedia Hence I left and went to @SkyUK Their call centre isn’t a machine, and if you’re not happy with the initial contact ask to speak to a supervisor and problems do get resolved.

• 
  Limited (@Itslimiiited) reported 7 minutes ago

  @virginmedia What's the point in paying for a service, when its ****!

• 
  @Live Chat Squad (@LSquad17045) reported 15 minutes ago

  @richbutz l am from virgin media customer service.

• 
  graham bowyer (@freaksquid5) reported 16 minutes ago

  @virginmedia why is noone picking up my dad as been calling most of the day you have ripped them off for over 100 pound and your customer service is useless on the phone for 2 hrs and no one picked up

• 
  Amber Carter ⎊ (@ambo1992) reported 16 minutes ago

  @virginmedia been trying to get through on live chat all day, it now appears to be completely broken. WhatsApp option doesn’t work either. Please can anyone help? Impossible to get through by any means

• 
  Jack Sheldon (@jack6758) reported 21 minutes ago

  @virginmedia hi was meant to have an engineer yesterday to do some groundwork outside of my house but they never turned up