Virgin Media Outage Report in Wednesbury, Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Oldbury, Walsall, Solihull, Sutton Coldfield, Rowley Regis, West Bromwich, Dudley, Stourbridge, Burntwood, Brierley Hill, Bilston, Lichfield and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Oldbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Yes we have done every trouble shooting piece of advice under the sun
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Olly Crowd
(@CrowdOlly) reported
@virginmedia Why? They promised it would be fixed by Friday. why would I waste my time again? Over 2 months with crap Internet and over a month of no TV. Why am I paying for this rubbish? I take it this is normal for @virginmediaI would have expected 2 be contacted explaining what is going on
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Tim Hall
(@guitartim) reported
@virginmedia Service status page now ok. Link I was texted for the specific issue still not working. Service status page says there’s no problem with broadband here. Calling 151 says you know about “intermittent” bb problem. So that’s inconsistent. And it’s not intermittent - down for hrs 1/2
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Marlon Petroman
(@lotofacildomarl) reported
@CarolePaton @virginmedia Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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Snow
(@Lookinupatstars) reported
@NadineDorries @virginmedia @O2 Free roaming used to be our right under EU legislation. Now it’s down to the discretion of mobile companies. How is this ‘taking back control’? Only 2 are doing it as a marketing trick: it won’t last. This country can’t afford the Tories.
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Rob
(@jrobjones6) reported
@NadineDorries @virginmedia @O2 How truly stupid are you ?
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Lord Jefferies of Wansley Manor🌎👮♂️📞📦
(@doctordeej) reported
@NadineDorries @virginmedia @O2 OMG. How utterly ill-informed and stupid can one MP be?
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Toby 🇪🇺 🇬🇧 🏴 🏳️🌈
(@tobybmth) reported
@NadineDorries @virginmedia @O2 European Union roaming is a regulation not a law so it is upto member state to decide on it. So clearly UK failed to put this regulation on network operators so jumping on to say that EU didn't agree is a lie. Anyway you claimed channel 4 is public funded so not surprised..
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Dean McKeown
(@DeanMcKeown) reported
@virginmedia On hold now for over an hour trying to cancel and leave. An hour!
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Anil K
(@Anil_K09) reported
@virginmedia Would you like a new customer? After 14 years of service to @skytv, no effort was made to retain me. I'm sure your customer service and retention skills are much superior #NotGoodEnough
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Tim Hall
(@guitartim) reported
@virginmedia 1. Calling 151 means you already have my exact account information. That ought to be accurate. Not, as you suggest, possibly reporting issues that don’t affect me. 2. Past experience is that 151 and service page can be inconsistent - and 151 ends up being correct every time (1/2)