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Virgin Media outages and service status in Wednesbury, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Wednesbury, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 30, 10:21 AM GMT+1.
  • 43% Internet (43%)
  • 29% TV (29%)
  • 16% Wi-fi (16%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Sutton Coldfield, Solihull, Dudley, West Bromwich, Wolverhampton, Smethwick, Brierley Hill, Tipton, Stourbridge, Bilston, Kidderminster, and Kingswinford.

CityProblem TypeReport Time
Oldbury Wi-fi 2 hours ago
Birmingham Internet 19 hours ago
Birmingham Internet 23 hours ago
Walsall Internet 1 day ago
Birmingham E-mail 1 day ago
Birmingham E-mail 1 day ago

Nearby cities with recent reports

Birmingham

43 recent signals

19 hours ago
Oldbury

9 recent signals

2 hours ago
West Bromwich

3 recent signals

4 days ago
Walsall

2 recent signals

1 day ago
Solihull

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • TheShannimal_
    TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England

    @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

  • HJMKent
    Howard Martin 💚 (@HJMKent) reported from Kidderminster, England

    @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

  • jordyanslow1
    jordy (@jordyanslow1) reported from Dudley, England

    @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

  • jfrncs_
    John (@jfrncs_) reported from Birmingham, England

    @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

  • RobinB1971
    Robin 🤘🏻 (@RobinB1971) reported from Solihull, England

    @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

  • jenkin99
    jen (@jenkin99) reported from Birmingham, England

    @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Sheldon, England

    @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

  • Momrocks50
    Yvonne 💙 (@Momrocks50) reported from Birmingham, England

    Excuse me we pay enough for a "cough" service where is it? #virginmedia

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

  • HJMKent
    Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England

    @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

  • JMEden_97
    James (@JMEden_97) reported from Solihull, England

    I hate VirginMedia me getting stupid little lag spikes

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • milesc2003
    Miles (@milesc2003) reported

    @virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.

  • ProfChocCaXe
    ProfessorChocolateCaXe (@ProfChocCaXe) reported

    @PeteUK7 @olivetreedogs @virginmedia You believe in a fake "disease" with an almost 100% survival rate, the microscopic number of people who DID die had serious underlying health conditions anyway (notable example: George Floyd), that had "no symptoms" list as a symptom but you would still get anyway even if you were vaccinated from people who weren't vaccinated and was so "dangerous" that the entire economy had to shut down and everyone would be forced to stay at home unless they were out rioting for BLM.

  • JaneODwyer20
    Jane 🩵Reform party member🩵 (@JaneODwyer20) reported

    @irishdec316 @PeteUK7 @virginmedia You nasty piece of ****, get a life.

  • daddytoatribe
    Kyle (@daddytoatribe) reported

    @virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal

  • Mkkoll
    Mkkoll.eth 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌊🏆 (@Mkkoll) reported

    @virginmedia @PeteUK7 This is what happens when you farm out yoir customer service to third worlders who run your 'support' until lunchtime then phone scams in the afternoon.

  • AvaniEbony666
    Rebecca Réva (@AvaniEbony666) reported

    @virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT

  • CarryOnGemma
    CarryOnGemma (@CarryOnGemma) reported

    @virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.

  • MelinaKakoulid7
    Melina Kakoulidis (@MelinaKakoulid7) reported

    @virginmedia Can customer services agents @virginmedia be more human and less computers please? The customer services agents needs to listen on what is being said. The minute a phone call goes off script the agents are so confused and doesn't know how to speak and listen

  • rjcook15
    Rebecca Cook 🇬🇧 (@rjcook15) reported

    @PeteUK7 @virginmedia I feel your pain - I’m having trouble with @BritishGasHelp who have even sent an apology addressed to my deceased mother and the man I spoke to couldn’t understand why I was so upset and that it had taken me 10 days to ring and try and explain

  • meta_element
    Yogesh (@meta_element) reported

    @virginmedia virgin media your customer support for broadband billing is such a pain to deal with. Shame on you.