Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 11/26/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Brierley Hill, Wednesbury, West Bromwich, Solihull, Burntwood, Walsall, Wolverhampton, Willenhall, Dudley, Kingswinford, Smethwick, Sutton Coldfield and Kidderminster.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • k1El_w Kiel (@k1El_w) reported from Birmingham, England

    @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia Sending me over bill again and again n customer service is even more worst

  • StuJonesMusic Stu Jones (@StuJonesMusic) reported from Kidderminster, England

    Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • jfrncs_ John (@jfrncs_) reported from Birmingham, England

    @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • JMEden_97 James (@JMEden_97) reported from Solihull, England

    I hate VirginMedia me getting stupid little lag spikes

  • _shannonC shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • _shannonC shanny C 🌹 (@_shannonC) reported from Solihull, England

    @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • MariannexS Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England

    @virginmedia red button for the football not working again. @SkySports

  • tarun65170952 tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • HJMKent Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England

    @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

  • shelleex5 Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Fee93617479 Fee (@Fee93617479) reported

    @virginmedia hi. My virgin TV is constantly flickering. I have tried to restart numerous times and checked all the cables but nothing works. Helpdesk keep saying to just switch off an on which isnt solving the problem.

  • tars87 Tara McBrien (@tars87) reported

    @Pennyfab1 @virginmedia What are are you as I’m experiencing the same problem?

  • Mrsmob57 Emily Mobley (@Mrsmob57) reported

    @virginmedia We are still having problems with the broadband, can someone please contact me to discuss this please, the broadband is too slow and keeps cutting out, we had the router changed last year but cannot get broadband all over the house, we used to be able to get sky WiFi everywhere

  • IgorSalamanLFC Mickey Salaman (@IgorSalamanLFC) reported

    @virginmedia any chance that maybe just once in a day your ****** broadband doesn’t drop out?! 10 plus times a day!!! Absolute joke of a service and then you have the audacity to charge me full price

  • donmcaneny Don McAneny (@donmcaneny) reported

    @virginmedia My wife's email has been unavailable since 10th August. Explained twice to customer service that its important but told there is a problem with 'some' emails. Issue is definitely Virgin as can't access through website, app or email client.

  • iamswansongz Swan (@iamswansongz) reported

    make a complaint against @virginmedia and they cut your internet off.

  • Clairescats1 Claire (@Clairescats1) reported

    @virginmedia No delivery reports, Bluetooth won't connect, maps won't load, all relevant locations, notifications are on, Samsung reset all network settings, still nothing, the agent I spoke to said if new Sim doesn't change anything to call back..cont...

  • Shawnintheuk15 AnAmericanInTheUK (@Shawnintheuk15) reported

    @virginmedia @tars87 You have responded with this numerous times. Yes, I have checked for service status updates. Although, it’s not much of an update if the only update is changing the date and hour.

  • J_RueDeLuca Jesse Rue-DeLuca (@J_RueDeLuca) reported

    @virginmedia How am I supposed to do that when the wifi doesn't work...

  • atkinleeds Adam Atkin (@atkinleeds) reported

    @virginmedia @donmcaneny Your email doesn't work....its not rocket science...whilst you're at it, sort mine too