Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/16/2026 04:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Oldbury, Sutton Coldfield, Walsall, Rowley Regis, West Bromwich, Dudley, Stourbridge, Burntwood, Wolverhampton, Brierley Hill, Bilston, Lichfield and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    @virginmedia Hey @virginmedia I was expecting to receive call today at 12pm from somebody called John but I’m still waiting. Really starting to annoy me how bad your customer service is being!

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • MrAStarz Ashley Brian Wright (Starz) (@MrAStarz) reported from Birmingham, England

    @virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

  • KeithT3103 Keith Tracy (@KeithT3103) reported from Birmingham, England

    @greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......

  • wolvesmarc wolvesmarc (@wolvesmarc) reported from Dudley, England

    Virgin Media outage lasted about 1 minute and the shits trending.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hi @virginmedia was expecting to receive call today at 12pm from someone called John but we still waiting. Really getting annoyed at how you are treating us! 14 years of being a loyal customer and being treated like this! Your customer service and bereavement team are the worst!

  • Joppa_P Joe Poole (@Joppa_P) reported from Dudley, England

    Any chance of some broadband @virginmedia !! Only been down since Friday in my household!! Absolute joke! #virginbroadband

  • abdulosman84 𓃮 AQO (@abdulosman84) reported from Birmingham, England

    @virginmedia fix up! You killing my vibe.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!

  • something_phil Philip John 🇪🇺 (@something_phil) reported from Lichfield, England

    There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too

  • a_murphyyy Andrew Murphy (@a_murphyyy) reported from Birmingham, England

    virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media takes the piss lately with Wi-Fi going down constantly.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media is down yet a-*******- gain. I'm off to bed.

  • gibbons_craig93 Craig Gibbons (@gibbons_craig93) reported from West Bromwich, England

    @virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍

  • djneiljbham DJ Neil J Birmingham (@djneiljbham) reported from Wednesfield, England

    Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure

  • caitlinaimeep Caitlin Parker🧜🏼‍♀️🧜🏼‍♀️ (@caitlinaimeep) reported from Lichfield, England

    It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BrokenSkiesPG James McGregor (@BrokenSkiesPG) reported

    @virginmedia Yes there is a known issue, has been since yesterday early evening. Doesn't quote describe the problem however. The box restarted itself yesterday and won't proceed past starting up

  • textmad1 Helen Cowley (@textmad1) reported

    @virginmedia Hi, are there any internet connection issues in Sheffield S6 area?

  • DimarcoMollie mollie dimarco (@DimarcoMollie) reported

    @virginmedia Hi, the same is happening of yesterday regarding being unable to access anything which requires internet or general service when I have 4G and full signal.

  • GillW1220 Gill White (@GillW1220) reported

    @virginmedia As my Tweet said yesterday, I phoned the service status line, no issues reported. Several other people in the ME postcode area have reported that they can’t get BBC 1 HD (V53 error), and one of your colleagues said this was being dealt with… Please advise what’s going on

  • DennieSmith6 Dennie Smith (@DennieSmith6) reported

    @virginmedia That's not good enough. 6 weeks ago I booked it. You didn't inform me or the engineer of ANY issues. Then Tony told me it would be sorted yesterday. It was NOT and NO NEWS today 😡your customer service is 0/10!!!

  • AndrewSnow_GDPR Andrew Snow C-DPO, CIS-LA, CIS-LI, BCMS-LI, C-MGR (@AndrewSnow_GDPR) reported

    @virginmedia any chance you can send out newer versions of the home hub, especially if you want me to pay extra for this development of new tech. Would be nice just to get a signal in every room. Start with getting the basics right and grow from there!!!

  • FennAllan Allan Fenn (@FennAllan) reported

    @martinwnash @virginmedia That's why I changed to @SkyUK mate Much better service & they answer the phone

  • hattie_barnes hats (@hattie_barnes) reported

    @virginmedia No, the problem is I want to reduce my package to only broadband from a bundle deal. I apparently can’t do this myself? But I still can’t get hold of anyone on the phone. What am I supposed to do?

  • Leenick1701 🏴󠁧󠁢󠁳󠁣󠁴󠁿💜Lee⁷💜🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Leenick1701) reported

    @virginmedia absolutely furious. Why is one of your agents calling my landline at 07:27 when I'm not even a customer of yours??

  • guangmei guangmei (@guangmei) reported

    @virginmedia I’m sorry.. from what reply did you gather that my complaint was ever resolved?