Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 12/13/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Cannock, Solihull, Oldbury, Walsall, West Bromwich, Sutton Coldfield, Wolverhampton, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford and Smethwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Wi-fi
United KingdomBirmingham TV
United KingdomCannock Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • mercede72928186 Mercedes Hodson (@mercede72928186) reported from Wednesfield, England

    @Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree

  • AmritPahal Amrit Pahal (@AmritPahal) reported from Walsall Wood, England

    @virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    @virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it

  • pasty_pete Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning

  • davecres Dave (@davecres) reported from Walsall Wood, England

    @virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • harrietmayx harrietparkdavies (@harrietmayx) reported from Lichfield, England

    @virginmedia reset my virgin router and now won’t turn back on.. help please

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MattX1971 Matt (@MattX1971) reported

    @virginmedia Nope - been down 3 times in two weeks - fix it properly you con merchants. Utterly useless company. #virginmediadown #virginmediashitshow #virginmediauseless

  • Girlw0ndr Helena (@Girlw0ndr) reported

    @virginmedia I understand this. But we are on day 5 of intermittent issues. We’ve had two engineers outside our house this week on separate days saying that it was all fixed. This is not good enough and certainly not the all singing service you offer!!

  • playpet1 playpet (@playpet1) reported

    @virginmedia Just **** off unless you come back with real solutions

  • Kizzyloves Jules (@Kizzyloves) reported

    Will Customers be getting Refunds for each day they are paying for a Service they are not getting ? Not even an acknowledgement there's a problem #virginmediadown @virginmedia

  • JamBrad1977 Jamie (@JamBrad1977) reported

    @Girlw0ndr @virginmedia Had the same problem with Sky earlier as the Virgin fools had messed with one of those box jobby thingies x

  • sm1le6 Dave Grant (@sm1le6) reported

    @virginmedia Yes, it now just says there are local issues. I've been without Internet for 5 hours, it says nothing on when this might be addressed Thanks

  • AudreyDoull Audrey Doull (@AudreyDoull) reported

    @gaylemoffat @virginmedia That’s appalling service! Sounds like they really need to look at their customer service or they’ll be losing many loyal customers like you xx

  • Ezkrozia Ezra. (@Ezkrozia) reported

    My internet is down again @virginmedia keeps looking for connection, reset and still nothing. Not really good.

  • HmBorana Hemlata Solanki (@HmBorana) reported

    @virginmedia my broadband is not working in N3 2JJ from 19:30 onwards. I tried running all the test and nothing worked. After reboot green wifi light flashing and green power light.

  • TwiitMonster London-Dude (@TwiitMonster) reported

    Whats happening w/ #virginmedia ? getting horrible service at the moment.