Virgin Media Outage Report in Wednesbury, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Bilston, Oldbury, West Bromwich, Walsall, Wolverhampton, Dudley, Lichfield, Solihull, Sutton Coldfield, Burntwood, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Bilston |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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freckles n dimples
(@xsasix) reported
from
Woodside, England
@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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Adie Hughes
(@AdieJAMster) reported
from
Swindon, England
@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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SorachiTim
(@PolymathTim) reported
from
West Bromwich, England
Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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Andy Newton
(@NewtonAndy) reported
from
Dudley, England
@Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍
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Neil Simpson
(@nippa77) reported
from
Swindon, England
@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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Trickie Dickie
(@NickHickey84) reported
from
Bradmore, England
@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lyn Matthews
(@trannymum) reported
@virginmedia Still no service I am just about to call our local paper. You are going to lose customers here. #VirginUseless #virginmediadown
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Mo Nazam
(@monazamguitar) reported
@virginmedia Today it's still rubbish. Constant buffering, interruptions and nonsense. Worst broadband provider @virginmedia considering I pay over £40 a month for this.
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𝓣𝓻𝓪𝓬𝓮𝔂
(@xTJSx) reported
No service all day from @virginmedia in PE4 area of #Peterborough now saying not back til 6.30. Gonna be lots of unhappy people if it’s not back for the #ENGvDEN game 🙄 #eng
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Mango Whizz
(@mangowhizz) reported
It turns out that after you’ve ditched Virgin Media for having treated you like crap for several years, they transition remarkably seamlessly into the ‘needy ex-boyfriend who desperately wants to get back together’ role 🙄
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kereeshasophia
(@kereeshasophia1) reported
@virginmedia Have you actually ready my issue? You have confirmed it’s your error! But can’t refund me! Honestly! Oh to make matters worse your internet has just cut off!!
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Olivia_louise
(@Olivial44600717) reported
@virginmedia how come my virgin media WiFi is not working at all? There is no Internet + yes I have done more tests + reset it everything update your service status page pls as there's clearly a problem in the NE8 area ! Its getting a joke.I am not doing the same thing 10 times
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Mr I Hollis
(@hollis_mr) reported
@virginmedia why am I seeing a charge on my bill for £6.07 plus VAT to phone YOU up about the terrible service you are providing on our broadband? Refund please...appauling!!
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D
(@mixindave) reported
@virginmedia The issue was reported here so I’m assuming it will auto refund our balance?
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Steve Clark
(@5teveTw33t) reported
@virginmedia since your engineers came today to fix the phone, we now still have no phone and they’ve also left us with no broadband. We were better off before they came. No news on any fix. What’s happening?
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Michael Jones
(@MickyJones_) reported
@virginmedia Been down on and off all day