Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 01/18/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Oldbury, Wolverhampton, Wednesbury, Burntwood, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Sutton Coldfield, Smethwick and Lichfield.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomRowley Regis Internet
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Internet

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • all_day_ Mathew (@all_day_) reported from Birmingham, England

    @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

  • mrmjprice Martin Price (@mrmjprice) reported from Birmingham, England

    @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

  • _lilymarsden Lil (@_lilymarsden) reported from Dudley, England

    @virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???

  • Rob_Hicks W1NGNUT (@Rob_Hicks) reported from Birmingham, England

    @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • stu99746 Stu99746 (@stu99746) reported from Wolverhampton, England

    @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • SusieWJr Susan Johnson (@SusieWJr) reported from Dudley, England

    @virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔

  • MrsDont09 helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

  • meclareyb Clare (@meclareyb) reported from Birmingham, England

    @virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?

  • AntonyHowlett Antony Howlett (@AntonyHowlett) reported from Birmingham, England

    @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • craigdouglas_ Craig Douglas (@craigdouglas_) reported

    I would like to cancel my subscription please @virginmedia

  • Daz_Clark Darren Clark (@Daz_Clark) reported

    @virginmedia doesn’t answer the question really. So if I cancel my contract and sign up as a new customer I can save £70 a month!

  • Johnlumb67 John lumb (@Johnlumb67) reported

    @virginmedia L have no idea what is going on. I have no service upstairs or in the room next door to the router. I have had to buy a WIFI mesh system to get the desired service will you please reimburse for my purchase so l can use your service?

  • NNazir dystopian (@NNazir) reported

    @ElaineMilburn @MartinSLewis @virginmedia Most contracts have the 30 days notice period in it just get your daughter to cancel and retentions will call her up within 30 days to offer better deal that’s what they did with me

  • Starrygem4 DianeB ♀️ (@Starrygem4) reported

    @isamutlib @neilmorrison @virginmedia What broadband do you use? I have smart TV and firesticks on other tvs but still need broadband. I'm paying for just basic channels that I can get on freeview too and a phone line I never use 😕 Tempted to lose the phone line & tv and just keep basic broadband

  • MarinaJFleming7 Marina J. Fleming (@MarinaJFleming7) reported

    @virginmedia No he wanted it ended as service is rubbish. He isn't stupid. Please don't make him out to be.

  • SpiffTurquoise Ellie (@SpiffTurquoise) reported

    @sammywr @virginmedia I seem to remember being told the same when I spoke to them a few years ago to try and cancel phone and pay less. 99% of calls to our landline are spam. I think we may go to BT.

  • jmcmatrix43 John Mccomiskie (@jmcmatrix43) reported

    @virginmedia Oh and finally sorry the firestick which I try to use but buffing is an issue

  • jglover1981 Jane Glover (@jglover1981) reported

    @virginmedia Still no internet. Been down since 6am. Latest update is fixed tomorrow at 15:00. How are people meant to WFH. Compensation is £8.50 a day after 2 days. Not going to cover fuel to the office.

  • Gareth_J_Rees Gareth Northcote-Rees (@Gareth_J_Rees) reported

    @StinceSince1981 @virginmedia I ve been waiting 7 hours. Can’t get through via phone. No response on chat or what’s app. Then took to Twitter where did get a quick response who told me to go on the forum, which I did as advised with still no response, I just want to sort my WiFi issue out