Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Sutton Coldfield, Dudley, Burntwood, Rowley Regis, Wolverhampton, Wednesbury, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Smethwick and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia It’s not about my package ...virgin will not show in HD they’ve told me ..so it’s down to you to answer...please
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia Could you also tell me why I cannot stream recorded programs when I’m away from home as I am required to be on the same Wi-Fi network which kind of defeats the object
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Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia I have a technician coming on Tues to replace SuperHub but need specific technical support to restore Sent box on PC. Windows say object not found error Ox8004010F. VM techs used to help in past at level 2 or 3. Now it's impossible to get past level 1 tech support.
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia obviously massive problems!! All services down for 2 days, now reinstalled but they've deleted my Sent box on their server so I can't email documents, badly affects work and no technical support. They just cut out and hang up!!!
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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ooom
(@MidWorldMo) reported
from
West Bromwich, England
@SammyDamage Virgin media are an expensive shit show of a service I just want a 'strong and stable' WiFi signal in my bedroom. (See what I did there 😝)
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia internet down again, youd think I'd be used to this by now 🤣 always an excuse and never get anything back for the lack of usage. I'm barely in the house using it so dread to think how many times it goes down when I'm not in potentially using it 🤙
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi, no reply, no email, please can I have a complaint number
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia Hi, thanks for getting back to me. All my VM services were down in past 48 hours. Now restored. BUT you seem to have deleted my Sent Box from Virgin email Server. I had 2 sent boxes, but the one deleted is the major one synced to my Windows 10 so can't send imp work documents!!
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia My computer guy HAS looked at your forum. We know what the problem is but it needs technical support your end to fix it. It would take the right person 2 mins but we cant get past your incredibly poor customer service to get any kind of tech support. So stressful & frustrating.
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@WalnutTalking Moved to Virgin Media from TalkTalk last month. Best thing I did. Quite honestly the worst company I have ever dealt with.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jay willis
(@jaywillis888) reported
@virginmedia @__hassan_i Your service is ******* unbelievable 3 weeks we’ve had no WiFi and everyone we speak to is like a bloody robot! You’ve lost a customer 😤
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Mark Foyle
(@m4rko) reported
@virginmedia Hi just seen this ad and great that you have a sale on! As an existing loyal customer of 10 years and due to pop out of contract soon, can I please take advantage of one of your new customer deals? Save me having to leave and go elsewhere?
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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Yondu 🇬🇧🏴🇬🇧🏴
(@Snakio64) reported
@virginmedia I really need help. My router is not working properly. I.have no internet despite paying for it.
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Fiona Williams
(@FWilliams97) reported
@virginmedia Have been in the queue to speak to someone since 11:57 this morning 😣 still no WiFi. Please help
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6ft in AF1s🇯🇲
(@JayDaSilvaSurfa) reported
How’s my @virginmedia internet been down since yesterday. This is a joke man smh
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Pádraig Lohan
(@LohanPadraig) reported
Why is terrestrial Irish TV so terrible this year? Cheap, shitty films, constant re-runs in prime time. I know most people have access to Sky and streaming services so you mightn't notice a difference, but this year really is particularly bad. @rte, @virginmedia
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Astaria - ONSH! ♥️🐾
(@TheLittleAtari) reported
@littlewarrior @skytv Virgin Media all the way. Sky cant offer us fibreoptic where we live nor the speeds we get. Have had zero issues other than minor outages which we get warned about.
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Lauren
(@laurenlouisee) reported
@virginmedia no internet again for second time in a month. Off since Christmas Eve (perfect timing Virgin 😒) no online appts and if only we could get through on your lines without someone disconnecting us after waiting 65mins to get through! Shocking service again.
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Tony Potter
(@TonyPotterUK) reported
@virginmedia Thanks John. This always happens and it really needs fixing properly or replacing. They often leave a gap at the bottom of the ill fitting door and it then gets prised open. When this happens it seems to destabilise services. Appreciate your prompt help thanks.