Virgin Media Outage Report in Wednesbury, Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Solihull, Sutton Coldfield, West Bromwich, Dudley, Burntwood, Brierley Hill, Bilston and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Yes we have done every trouble shooting piece of advice under the sun
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damo Hampshaw
(@Damo589) reported
My @virginmedia router and tv box spends more time down than it does working at min.... Terrible service!!!
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anish
(@selfdestruct) reported
ive had no internet for past 4 days due to problems with the cabling outside my house and the @virginmedia engineer was the nicest man ever he even gave me a new ethernet cable since mine had broken connectors
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PAIGE
(@PaigeNeonWolf) reported
@virginmedia 💀 yes of course I’ve done that both say there is an intermittent signal in the area..
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Emma Dublin
(@emmadublinworld) reported
@virginmedia No - I’m trying to teach from home on remote video software. Relying on my o2 4G connection. The whole my local area including three towns seems to be down.
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Daniel Burke
(@Dan13lBurk3) reported
@virginmedia Or you could advise them for me. Seeing as you are aware of the issue and the area….
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gbg
(@MetalSpotter666) reported
@virginmedia hi why have I been charged a whopping 62 quid on a sim only contract that should be only 10.39 a month, any time I ran out of data I payed for a 3GB data data bundle, if it weren't for your **** Internet I wouldn't have had to, now I'm being charged twice #robbery
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Angela Howard
(@angelah00407330) reported
@virginmedia I called them, £44 a month is the best offer. A new customer can have the same for £28, but that’s the best I can have. If 17 years of being a loyal customer means nothing to you I’ll just go elsewhere.
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phil@nelkin.com
(@philnelkin) reported
@virginmedia Hi there. So. On my APP it says we have an issue in our area. I just want to check because our upload speed is low and I've just upgraded to 350. I wanted to check that the fault is related to a local issue and not my upgrading. Download speeds are good. Thank you.
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James Bell
(@RantWithJames) reported
@virginmedia i raised a complaint with the moving team weeks ago and haven’t heard anything (2 months of failing to install because of kier/virgin’s own failures, and then giving up). What’s the story? I’m also owed a decent sum of money and compensation. Acc 695495801
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.
(@JurgensReds1609) reported
@gavreilly It took you one minute to repost the amount of positive swabs, yet it took you 3 or 4 hours to post the good news about the lowest hospital numbers since the 10th of October, you and the Virgin media news crew jump for joy at bad news and fear and it clearly shows