Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Burntwood, Oldbury, Brierley Hill, Wednesbury, West Bromwich, Solihull, Walsall, Willenhall, Dudley, Kingswinford, Smethwick, Sutton Coldfield and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Burntwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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freckles n dimples
(@xsasix) reported
from
Woodside, England
@virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days
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Simon Neale
(@nealesj) reported
from
Swindon, England
It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Trickie Dickie
(@NickHickey84) reported
from
Bradmore, England
@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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Neil Simpson
(@nippa77) reported
from
Swindon, England
@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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SorachiTim
(@PolymathTim) reported
from
West Bromwich, England
Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
@virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Andy Newton
(@NewtonAndy) reported
from
Dudley, England
@Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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Adie Hughes
(@AdieJAMster) reported
from
Swindon, England
@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke webb
(@Lukeweb53128549) reported
May as well be living in the year 2003 with the signal I receive on my phone from @virginmedia anywhere I go.
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15 minute Chris
(@chrisjlatimer) reported
The internet being down is one thing but it’s the abysmal customer service that’s making me more angry. The social staff on here are reading a script I don’t @ them as I know it’s not their fault and they should never be abused #virginmedia
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Dee_M
(@dee_visuale) reported
@virginmedia I spent an hour with an adviser in WhatsApp trying to terminate my contract, I thought it has been sorted instead I’ve received an email thanking me for updating my account, I have put a compliant in to @virginmedia ignore this & I’ll contact the ombudsman!
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nic dickson
(@DicksonNicholas) reported
@virginmedia is a nightmare , can’t even change my password , which they asked me to do for no reason , do they think if customer can’t contact them then it counts as less complaints ?
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Spunky Monkey
(@Spunkymonkeyape) reported
Can’t speak to no one @virginmedia they don’t care about their customers or problems they just cut you off saying we are closed right now please call again,well they can **** off when I don’t pay them
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Prince Etteh
(@iEtteh) reported
@virginmedia I have been told every two weeks that a ‘technician’ will look at it and fix it. Each time I telephone, I am passed on from one person to another. It's like a helpless circle of nothingness and very frustrating.
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Yuri
(@Barnetftw) reported
@virginmedia What is the point if an engineer literally came round and said he fixed it? I don’t seem to be the only one with problems using the hub 5
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Pete Savva
(@techandtribal) reported
Avoid #VirginMedia at all costs. Avoid virgin media at all costs. Avoid @virginmedia at all costs. They are NOT an operable company and IMO should be entered into administration at least until they are able to fulfil their duties as a service provider. Avoid.
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Bash Taylor
(@Basher91Basher) reported
@virginmedia internet down for the 5th time now. Am I still gonna be fully charged the £147 to enjoy a buffering screen?
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Nathan
(@n_rh1992) reported
Here’s hoping the @virginmedia technician can fix my internet tomorrow. Whole day without it and a long weekend ahead, plus kinda need it for work next week.