Virgin Media outages and service status in Wednesbury, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, West Bromwich, Wednesbury, Halesowen, Sutton Coldfield, Walsall, Bilston, Burntwood, Dudley, Rowley Regis, Brierley Hill, Lichfield, and Oldbury.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Wi-fi	5 hours ago
Birmingham	Wi-fi	12 hours ago
Stourbridge	TV	14 hours ago
Birmingham	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 3 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  Bonna (@Phil_Bonna) reported 6 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Stephen Bennett (@Stephen12857059) reported 6 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Garry (@paragaz) reported 18 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Stephen Bennett (@Stephen12857059) reported 19 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

• 
  Beard Punk (@BeardPunk) reported 19 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Stuart McCullagh (@stumccullagh) reported 20 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Evan Davis (@EvanD) reported 22 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Susan Johnson (@SusieWJr) reported 23 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Robin 🤘🏻 (@RobinB1971) reported 26 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Gordé 🦩 (@ReissOmari) reported 28 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 32 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  TheBosz (@kolapoagunbiade) reported 33 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 34 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  hayley chapman (@haychapperz) reported 43 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  SorachiTim (@PolymathTim) reported 45 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Stuart McCullagh (@stumccullagh) reported 45 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Evan Davis (@EvanD) reported 47 minutes ago from Solihull, England

  @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

• 
  Stuart McCullagh (@stumccullagh) reported 53 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  Dani Grim (@RefinedSavage) reported 60 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phoenix Rahman (@Phoenixrahman) reported 8 minutes ago

  @virginmedia @RA0307J No companies know how to treat loyal customers anymore. Was with VM for over 20+ years. They acknowledged that but they did not try to keep us. Glad I moved away from them. Companies are all about greed now

• 
  John sutton (@Johnsut06358334) reported 11 minutes ago

  @gwfvrowell @virginmedia Awful firm.

• 
  GrandaJoe (@GrandaJoe0224) reported 17 minutes ago

  @Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 20 minutes ago

  To @virginmedia- Many thanks to your Technician who came out today following the outage in my area. Although I was back online by this time he checked over all the equipment and settings, and also discovered that the router needed changing-which he did - very polite and efficient man. I don’t use my real name on here for safety and security reasons, but if you want to send me a DM, I will let you know.

• 
  Urban Groove (@Urban__Groove) reported 23 minutes ago

  Next time virgin media ring me from Bangladesh or any Asian country im going to put the phone down on them, I can't understand a dam word you are saying 😡 @virginmedia

• 
  John T (@John48231) reported 25 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb

• 
  Nickos stylianou (@NickosTheGr33k) reported 25 minutes ago

  @Simon_Whale @virginmedia I was with virgin media for nearly 10 years, zero issues! Always got the speeds advertised, tv was also decent.

• 
  Alexander Dumas 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Alexand68647317) reported 27 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.

• 
  m a t t (@weyland76) reported 29 minutes ago

  How do you know when your @virginmedia internet is not working? It's a day that ends in "Y". 🤬

• 
  — (@Kurt_Bimpson) reported 29 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company