Virgin Media Outage Report in Wednesbury, Sandwell, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Rowley Regis, Halesowen, Birmingham, Stourbridge, Wolverhampton, Walsall, Solihull, Sutton Coldfield, West Bromwich, Dudley, Burntwood, Brierley Hill, Bilston and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Rowley Regis |
Internet | |
| Halesowen |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Stourbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Caroline Durbin
(@acroline) reported
from
Birmingham, England
@virginmedia utterly appalling customer service once again. 15 minutes on hold to cancel a contract miss-sold to me.
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Richard Baily
(@foraneasylife) reported
from
Solihull, England
Waiting over 22 minutes thus far for @virginmedia to answer phone, as I have no broadband service. Service suddenly went when watching catch up tv. 🙄
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it
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Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia tremendous service had problems with my tv service for 3 weeks now which you still haven’t sorted and now you put my bill up and to try and sort it all out I’ve now been on hold for an hour shocking
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your website now shows: Network issues might be affecting TV and broadband services at the moment. Our engineer is working to fix the problem. Broadband is working again...
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@stephanemassey @VirginMediaCorp You should leave Virgin Media, I can pretty much guarantee the service won’t improve and you’ll be left with no internet on a regular basis.
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@MrCMorley @virginmedia If it’s anything like the ongoing outage in Four Oaks they won’t bother to contact you. I checked they had my correct details and I’ve had no updates. I’ve now cancelled my contract.
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia up to their scams again and when you get through all the button pressing on the phone and are past from one to another then when you start asking questions they hang up .
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia broadband down again. Obviously a network fault, but system has booked an engineer visit. Given that my contract is up for renewal and the cost has nearly doubled, I think I am in the market for a new provider.
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
@virginmedia problems with my phone line in B9 Birmingham.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Tried the text service. No response. So in the unlikely event of an engineer visit later, at least I tried.
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§↯mØn
(@scgough) reported
from
Birmingham, England
Anyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking
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Chris fletcher
(@Chrisf2016) reported
from
Wednesfield, England
So @virginmedia are increasing our bill again. We've been loyal customers since it was telewest even with all the problems over the years we stuck with you Well thats it. I will be finding another supplier 👋👋👋
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Did you notice the "again". On average it's down 2 days a month.
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Caroline Durbin
(@acroline) reported
from
Birmingham, England
@virginmedia Nonsense. If you valued me as a customer I would not have gone through 3 months of unanswered calls and when I did speak to staff- accusations of lying. Check your records before cut and pasting bland replies.
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Liam O'Gorman
(@gorman_wba) reported
from
Walsall Wood, England
@virginmedia Your an absolute joke of a company, you charge me £50 a month for broadband and it hasn’t worked for the last 2 months, 4 people in our street have the same problem but yet when an engineer comes out they claim they’ve fixed it when they havent,sort it out,disgrace.
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@_gl_lxuise @SkyUK @virginmedia Same problem here. They keep saying they have fixed the issue when they clearly haven’t. They are good at putting prices up but not at fixing issues. I’m going back to Sky.
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@MrPaulTreadwell @virginmedia @Ofcom I’ve just spoken to a very rude lady in retentions. Have been lied to, apparently I was on the internet all day yesterday, I was in the office.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kayani
(@kayani0) reported
@CatrionaShearer @virginmedia £130 per month...??!!?? Christ I would expect super speed wifi service for that price every month....
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PeacenLove
(@peacefactor82) reported
@virginmedia Done that already they can not help. I’m starting to think you offering this is a scam for press. Why publish an offer I can not have as a vulnerable customer. I need help to access this service you have on offer. Please help or I will have to notify Ofcom.
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player21
(@gamerof2032) reported
@virginmedia yes but I can't really do anything else it's slow
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George Garden
(@reverendgv1) reported
@toastmcsavage @virginmedia What's the Mrs current customer status? 🤔
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Vens
(@DJVenser) reported
@vicky7xo @virginmedia Yea it’s not working for me
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Kathryn Spittle
(@laughwithkat) reported
@O2 I need some assistance please I am new customer that feels completely conned by both you and @virginmedia with the supposed fabulous volt deal which has increased in price by £5 in less than a month my account apparently isn’t active and I’m frustrated beyond belief #help!
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Hech
(@HechFN) reported
@virginmedia Clearly a lie saying there are not any issues, so send someone to fix the cables or something because the upload has been like this for at least 3 weeks
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hazel ann sharman
(@hazelsharman) reported
@virginmedia Please just get the Bloody problem solved!
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Lewis Vickers
(@LewisVickers2) reported
@CatrionaShearer @virginmedia I would change provider Cat. Virgin have a terrible reputation for CS. Sky were pretty **** historically but are actually pretty decent now and I’m sure you could get a better deal than £130pm.
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Captain Hindsight
(@dodger0703) reported
@virginmedia Spoke to people on the phone for the past 2 days and am no further on, if i can find a good deal on tv and broadband elsewhere i will be leaving them too. It will be £200 a month loss for yourselves but customer service is not what it once was IMO