Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/09/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Burntwood, Wolverhampton, Brierley Hill, West Bromwich, Bilston, Walsall, Dudley, Lichfield, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury and Cradley Heath.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham E-mail
United KingdomBirmingham E-mail
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • chrispsaras Chris Psaras (@chrispsaras) reported from Dudley, England

    @virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!

  • jadedurnallx jade💓 (@jadedurnallx) reported from Birmingham, England

    @virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long

  • David_Preece David_Preece (@David_Preece) reported from Birmingham, England

    @virginmedia Yet again my internet is down, just had half service for 2 months and it worked for 10 days now gone again... yet you still take full payment out my bank, I see this a theft...

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    @virginmedia Not gonna keep calling. I also won't be paying for a service you guys can't be bothered to give me.

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    @virginmedia Still having issues. Was on hold for 1 hour 20 yesterday too and also got cut off...😑

  • dpaudioUK dpaudio (@dpaudioUK) reported from Birmingham, England

    Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    @virginmedia Yes there's no issue on the checker. The connect app says it's fine except for a few times it's said the connection is poor. But 1mb some nights is ridiculous...

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia Broadband down again today 4th time this week. Really will have to rethink providers

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh

  • PaulSimmons66 Paul Simmons (@PaulSimmons66) reported from Birmingham, England

    @virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack

  • SteveA_3 Steve Arliss (@SteveA_3) reported from Wolverhampton, England

    And they expect me to be happy to wait until the 5th of december now? While still paying full price forbabaervice I cant use because they messed up @virginmedia seriously wtf!!

  • Rob_Hallmark Rob (@Rob_Hallmark) reported from Birmingham, England

    @virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?

  • LEE__83_ loc (@LEE__83_) reported from Wednesfield, England

    @virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel

  • beast_gbgolfer Colin Joyce (@beast_gbgolfer) reported from Birmingham, England

    @virginmedia Doesn’t work says account question is wrong so can’t change password and can’t access account think it’s hacked 1 hr waiting on phone your service is poor

  • LEE__83_ loc (@LEE__83_) reported from Wednesfield, England

    Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • maksy_xo Maks. (@maksy_xo) reported

    Virgin media down again?

  • noosnoos1 Nicola Spiller (@noosnoos1) reported

    @virginmedia wow what a rip off at the most of distressing times. We call to inform you of the passing of my dad and change account to my mums name. No change in service and despite being advised all would be the same, you now write confirming it’s an extra £40 a month!! #ripoff

  • seanfitzy01 sean fitzpatrick (@seanfitzy01) reported

    @virginmedia And @YodelOnline ate to arrogant to answer I'll be ringing up to cancel our contract and go with sky if it don't turn up today ...I won't except a delivery of yodel after today

  • Hellyer_Steve Steve-o 🇬🇧 (@Hellyer_Steve) reported

    @Bigdogdigs @ThreeUK I've had similar problems with Virgin Media. It doesn't help.

  • nkrs87 nkrs87 (@nkrs87) reported

    @virginmedia your contact centre staff just put the phone down on me for no reason #rude

  • edhawkesworth Ed Hawk (@edhawkesworth) reported

    Hey @virginmedia, 165 days & still no gift card. Who do I speak to? Complaints dept fobbed me off, helpline hung up, still waiting for customer services to reply (24 days & counting)..

  • Rockingandramb1 Rockingandrambling🤘🤘🤘 (@Rockingandramb1) reported

    @virginmedia please can you tell me when the email issue is going to be fixed, waiting for blood results via email

  • ShaunKaneyy Kaneyy 🇬🇧 (@ShaunKaneyy) reported

    @virginmedia Fix at 9.35pm. Thats a full day of it being down. Am I gonna be compensated this time as I haven't for previous issues?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported

    @virginmedia Obviously not so soon! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009439224. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 17/12/2021 14:10:00.

  • Elinor_Somers Elinor Somers (@Elinor_Somers) reported

    @virginmedia Now I've had an email saying the contract's been cancelled as requested? I never requested at all!