1. Home
  2. Companies
  3. Virgin Media
  4. Wednesbury
Virgin Media

Virgin Media outages and service status in Wednesbury, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Wednesbury, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 2:40 PM GMT+1.
  • 62% Internet (62%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Wednesbury come from postal codes WS10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Sutton Coldfield, Wolverhampton, Stourbridge, West Bromwich, Wednesbury, Halesowen, Walsall, Bilston, Burntwood, Dudley, Rowley Regis, Brierley Hill, and Lichfield.

CityProblem TypeReport Time
Birmingham Wi-fi 6 hours ago
Birmingham E-mail 10 hours ago
Birmingham Wi-fi 11 hours ago
Solihull TV 12 hours ago
Birmingham E-mail 12 hours ago
Birmingham Internet 13 hours ago

Nearby cities with recent reports

Birmingham

30 recent signals

6 hours ago
Wolverhampton

2 recent signals

2 days ago
Solihull

1 recent signals

12 hours ago
Sutton Coldfield

1 recent signals

22 hours ago
Stourbridge

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • ethnicalien
    G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England

    @virginmedia Not at the moment no but it's a common issue👀

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

  • DeanCondliffe
    dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Birmingham, England

    The day ends with a Y 🤝 Virgin media not working again

  • StuJonesMusic
    Stu Jones (@StuJonesMusic) reported from Kidderminster, England

    Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

  • Andraay
    Andraay Leung (@Andraay) reported from Birmingham, England

    @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

  • CaseyRain
    Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, England

    Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

  • NickHickey84
    Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamaal162
    Jamaal (@Jamaal162) reported

    @jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service

  • jaffajsoh
    christine (@jaffajsoh) reported

    @virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help

  • boconnorchest
    Dr Brian O'Connor (@boconnorchest) reported

    @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?

  • DippyMMA12
    DippyP1 #CV1 (@DippyMMA12) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Oh, it took you 18 years to realise they couldn't give a **** about you as a customer?

  • UKDan86
    Dan (@UKDan86) reported

    @IanLythgoe4 @Jess_Simpson645 @virginmedia Let me help you with basic primary school level spelling Ian. "They don't care as long as THEY'RE getting THEIR money every month." See it isn't that hard is it?!

  • MagicalMo
    Mo Woke Rejoiner (@MagicalMo) reported

    @virginmedia I have done. Looking forward to a resolution.

  • uxbridgeblade
    mr b (@uxbridgeblade) reported

    @virginmedia when are you going to fix the broadband issue in ub9 6be? It’s been dreadful since Monday 20th July

  • je_durrant
    James Durrant (@je_durrant) reported

    @virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem

  • Edeaulx
    Adrian Weale (@Edeaulx) reported

    It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

  • Uitlander
    🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported

    @virginmedia - They need to talk to someone about my account options. They will call me back "later". - They hang up while I am pleading with them to stay on the line.