Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Oldbury, Sutton Coldfield, Dudley, Burntwood, Rowley Regis, Wolverhampton, Wednesbury, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Smethwick and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Oldbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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Dawnie
(@Dawn08503854) reported
from
Wednesfield, England
@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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..."Then They Fight You"...
(@SunnyBTC) reported
from
Birmingham, England
Anyone else been having internet connectivity issues all day? I'm with virgin media
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia trying to get in contact with customer service about renewing my account
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Richardson
(@AngelaR972) reported
@virginmedia Yes. I want to leave. My price is increasing and I cannot afford it anymore. My son has exactly the same service for a lot less. Doesn’t make sense and I cannot get through to anyone to discuss it so how do I leave?
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kelly Dawkins
(@ditzyk) reported
@virginmedia The phone has not been damaged by us at any point, in fact it’s very good condition. Also at point of sale it has never been mentioned that the phone warranty would only be for 12 months, we have 4 iPhones 3 different providers & never been informed of this
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Frank White
(@itsfrankywhite) reported
@virginmedia I am incredibly disappointed in your service, your customer service promised multiple times our line would be installed, and here we are 66 days later with a voicemail telling us you’re cancelling our contract. Do you think that’s acceptable?
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Liz Crew
(@Lillput) reported
@Woodpunk Urgh - that's dreadful. When my partner died I notified Virgin media and they acknowledged my correspondence to him. When I complained, they sent the 'apology for being so insensitive' to him. Customer service in these places totally sucks. Hope you can sort the buggers out
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Tyler Moran
(@TylerMoran12) reported
@virginmedia what is going on with the wifi lately? Either been going down constantly or not working at all!? Been going on for about 4/5 days now? Getting beyond a joke!
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@
(@damcarradus) reported
No service on out my phone, unreliable wi-fi at home, what exactly am I paying for @virginmedia cause it’s not internet!
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Stuart Stretton
(@caneton81) reported
@virginmedia You have appalling service. This is now day six of trying to get in touch. I transferred to the Whatsapp service you off so I can get on with my day---literally...I've been waiting for 25 hours (!!!) for someone to deal with my enquiry properly.
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Mahmood Sabari
(@m_sabarii) reported
@virginmedia Why can I find my exact “old” offering on your website but only for “new” customers? It means that existing customers are taken for granted! Perhaps that extra funding can be invested in a better customer service department?
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Mark Jessop
(@MarkJessop20) reported
@virginmedia absolutely shocking service! Do you actually train your agents to hang up on customers? Happened twice now after 40+ minutes and had our cancellation letter sent back to us!!! Disgusting….
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🌛 Miss Fly By Night🌛
(@MissFlyByNight) reported
@virginmedia @virginmedia Tried since 18th January 2 talk to u. You've increased my broadband price from £24 to £47! Over 55 WhatsApp messages saying I'm in a queue, this is day 16! I've proof of 19 phone calls trying to speak to someone. All I want is an affordable package or else I cancel.