Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 03/28/2026 15:00

March 28: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Oldbury, West Bromwich, Wolverhampton, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall and Rowley Regis.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Lysander_16 Lysander (@Lysander_16) reported from Wednesfield, England

    @virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.

  • CarolinaEvil2 Carolina (@CarolinaEvil2) reported from Solihull, England

    @virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.

  • VHoszko Vadic Hoszko (@VHoszko) reported from Dudley, England

    Country being on lockdown....no problem, in the garden tending to the fruit and Veg, keeping safe and isolating....no problem, going shopping for my dad who’s 93....no problem, not being able to watch Netflix because Virgin media is ****..big problem @virginmedia @richardbranson

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • miyajhay9 miya (@miyajhay9) reported from Wolverhampton, England

    @virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    @MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia All fixed, but very poor communication about the fault :-/

  • alandolittle alan bains (@alandolittle) reported from Birmingham, England

    @virginmedia no broadband no tv call centre cut me off after 30 min waiting please help

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.

  • jasonpblakey Jason Blakey (@jasonpblakey) reported from Birmingham, England

    @AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted

  • NamelessWookie Dave (@NamelessWookie) reported from Solihull, England

    @virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull

  • villandrew Andrew Horton (@villandrew) reported from Solihull, England

    @virginmedia Your customer service is always shite

  • RichieZuLuBatch Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit

  • YidBarmy David Rathband (@YidBarmy) reported from Burntwood, England

    Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.

  • KittykatClaire Claire B 🙌🙌 (@KittykatClaire) reported from Willenhall, England

    Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markb43377061 mark b (@markb43377061) reported

    @virginmedia Both doesn't make any difference wired is slightly better as it cat based but still loses signal drops out freezer some.of the 3 boxes we have the WiFi is horrible though can come and go as it pleases been like ti ages

  • jgravyfloyd Justin Grisman 💙 (@jgravyfloyd) reported

    @virginmedia transferred through to your “retention team” at 16:18 today and you managed to keep the ball in the corner until the line closed @ 18:00. Appalling customer service.

  • HarriganBrian Brian Harrigan (@HarriganBrian) reported from Epsom and Ewell District, England

    @virginmedia After going through webchat sales team and customer care. Could not reach deal to upgrade so I said Would talk to other providers. Customer care wanted me to wait to speak to relationship manager and I waited on line for a further 45 minutes for the person to come on line.

  • jberry683 Justin Berry (@jberry683) reported

    @virginmedia evening can you please explain to me why after purchasing something in your store I cannot watch it and get the error code ES004? And when contacting your help centre they inform me to try again in 24 hours. After trying 24 hours later it still doesn’t work?

  • myotishia Myo 🎀🎨 (@myotishia) reported

    @virginmedia That's the plan. I just hope they understand just how bad this is and why because they didn't from the email.

  • jkr_queen No Gender Woo-woo please (@jkr_queen) reported

    @TalkTalk no Internet since Thursday afternoon. No sign of resolution. Pathetic 🤬. Will be looking for another provider. Thankfully Virgin Media just layed fibre along the street.

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @virginmedia No signal where I am so I can’t really do that. Guess I’ll have to try when I’m in a decent area.

  • NatashaGrac3 Natasha (@NatashaGrac3) reported

    @virginmedia first told there was no problem with the internet and that it could be my devices now there is a problem in HD5 area and we are going to be without internet for 7 hours. Such poor customer service and will be switching to another provider. Some of us work from home

  • jono_one john o'neill (@jono_one) reported

    .@virginmedia no service and no one answering when I call

  • Pavo831 Pavo83 (@Pavo831) reported

    @virginmedia we have issues connecting to the internet again for the 3rd time in 4 days! Acceptable? I think not! When will this be resolved?