Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/01/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Walsall, Wolverhampton, Dudley, Lichfield, Solihull, Bilston, Sutton Coldfield, Burntwood, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.

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City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)

  • StarryUK Mark Starr (@StarryUK) reported from Birmingham, England

    @virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help

  • KatyFancourt Katy (@KatyFancourt) reported from Birmingham, England

    @virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    @virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia

  • CannedWildlife Adam O'Hare 🏳️‍🌈 💚 (@CannedWildlife) reported from Birmingham, England

    @virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.

  • HayleyLaw3 Hayley Law (@HayleyLaw3) reported from Wednesfield, England

    @virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!

  • TheRusse11a Matt Russell (@TheRusse11a) reported from Birmingham, England

    @virginmedia I managed to fix it by d/l the app again last night. Thank you.

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?

  • S_Wiley303 Steve Wiley (@S_Wiley303) reported from Walsall Wood, England

    @virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim

  • ultimate_girls Ultimate Girls (@ultimate_girls) reported from Birmingham, England

    Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!

  • AJhyphenCSdotUK AJComputerServicesUK (@AJhyphenCSdotUK) reported from Birmingham, England

    I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia I will do both; what’s the number for technical support; will try one last time 🙃

  • Nparanoid nimrod x (@Nparanoid) reported from Solihull, England

    @virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down again

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice

  • james_e_grant James (@james_e_grant) reported from Birmingham, England

    @virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gchvjh6x5c elliot mansflield (@gchvjh6x5c) reported

    @nbains79 @jloldham @virginmedia I suppose we should have some compassion for the social media managers trying to answer questions about VPNs and IPSec , but you’d think that they’d get someone on that knows their stuff, or at least put out a statement with a timeframe on a fix- not great business guys

  • GavinBuckland1 Gavin Buckland (@GavinBuckland1) reported

    @CBobblers1878 @John_B58 @virginmedia Pain that CRB and agree that if the service is guaranteed they should stump up the boosters FOC. Good luck!

  • gladders1 Elaine Gladman (@gladders1) reported

    @virginmedia getting frustrated working from home and my broadband is so so slow 😡😡😡

  • therealbigvern Simon Noah (@therealbigvern) reported

    @virginmedia How can a company of your size be wholly reliant on IVR and WhatsApp? This so not customer service

  • ConboyL Luke (@ConboyL) reported

    @virginmedia You still have not confirmed this appointment will NOT be cancelled. Can a senior individual call me today. I expect a case manager to detail what compensation can be offered until the issue is fixed and the issue will be resolved. I expect concessions by the end of this week.

  • jloldham Jordan Oldham (@jloldham) reported

    @virginmedia Residential, the issue is connecting from my broadband at home. Everyone who I've spoken to on virgin is having this same issue.

  • BethBristol62 Beth Harris (@BethBristol62) reported

    @virginmedia And still with the same issue of fading broadband in and out. 5 mins working ok, then it fades making zoom impossible, not even being able to run BBC iPlayer. And the monthly cost is massively increased. I feel like crying. 1st world problem maybe but can’t work, bank, or watch!

  • Dingram2909 Daniel Ingram (@Dingram2909) reported

    Good to know that Virgin Media can just push out an update to throttle all VPN connections. Especially after announcing they're increasing my package price and then twice being down for an extended period the last week and a half. Great service, @virginmedia.

  • nbains79 Narinder Bains (@nbains79) reported

    @gchvjh6x5c @jloldham @virginmedia Major issues with Virgin media with VPN networks. Seems a national issue.

  • therealbigvern Simon Noah (@therealbigvern) reported

    @virginmedia thank you for your advice to contact yourselves via WhatsApp. What a lovely experience that is! Please answer no end of questions then we will transfer you to another team where we will tell you we are busy and to call us again! Customer service this is not! Awful!