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Virgin Media outages and service status in Wednesbury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 9 outage signals in the last 24 hours around Wednesbury, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 10, 3:17 AM GMT+1.
  • 57% Internet (57%)
  • 26% Wi-fi (26%)
  • 10% Total Blackout (10%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

The latest reports from users having issues in Wednesbury come from postal codes WS10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Streetly, Oldbury, Smethwick, Wolverhampton, Walsall, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Cannock, and Willenhall.

CityProblem TypeReport Time
Birmingham Internet 6 hours ago
Birmingham Wi-fi 6 hours ago
Birmingham Wi-fi 13 hours ago
Birmingham Wi-fi 14 hours ago
Birmingham Internet 16 hours ago
West Bromwich E-mail 16 hours ago

Nearby cities with recent reports

Birmingham

26 recent signals

6 hours ago
Oldbury

7 recent signals

2 days ago
West Bromwich

1 recent signals

16 hours ago
Streetly

1 recent signals

19 hours ago
Smethwick

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

  • beffycuk
    𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England

    @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

  • richardcbishop
    Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported from West Bromwich, England

    @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

  • StuJonesMusic
    Stu Jones (@StuJonesMusic) reported from Kidderminster, England

    Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

  • NickHickey84
    Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • AshleyDay1971
    Ashley Day (@AshleyDay1971) reported from Woodside, England

    @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

  • CaseyRain
    Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, England

    Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

  • PolymathTim
    SorachiTim (@PolymathTim) reported from West Bromwich, England

    Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

  • laticwolf
    Alex (@laticwolf) reported from Bradmore, England

    @virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • OpiniatedOne1
    Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England

    @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Swindon, England

    @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • formerprisoner_
    Reformed Prisoner (@formerprisoner_) reported

    @virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.

  • clintontayls
    Clinton (@clintontayls) reported

    @virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔

  • Daniel_DOA4
    Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported

    @virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?

  • 8_mcv1977
    Gerard McVeigh (@8_mcv1977) reported

    @jonnieivandoyle Don't worry coz next week virgin media will have Delaney Dunne or Kerr worst ******* trio in Irish tv

  • Hayleycauchie
    HAYLEY (@Hayleycauchie) reported

    @virginmedia @futureminds Yes itv live is not working also not on the app

  • MRSRIZZI
    Vicky Rizzi (@MRSRIZZI) reported

    @virginmedia how can you disconnect all of our services without permission of the bill payer and leave us with no service as you thought we had moved house? We are 5 days numerous phone calls and still without any supply at all and pay £119 a month for the so called privilege.

  • deleteduser2007
    Deleted (@deleteduser2007) reported

    @virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ

  • jemski7
    Jemski (@jemski7) reported

    @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

  • sohailaahmad
    Sohaila Ahmad (@sohailaahmad) reported

    @Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess