Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Wednesbury, Burntwood, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Rowley Regis, Sutton Coldfield, Smethwick and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!
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Mark Jones
(@villans1982) reported
from
Halesowen, England
Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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dpaudio
(@dpaudioUK) reported
from
Birmingham, England
Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia
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Paul Simmons
(@PaulSimmons66) reported
from
Birmingham, England
@virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack
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James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia broadband is down in WV6 can you confirm this please
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
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loc
(@LEE__83_) reported
from
Wednesfield, England
@virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?
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loc
(@LEE__83_) reported
from
Wednesfield, England
Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service
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jade💓
(@jadedurnallx) reported
from
Birmingham, England
@virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...
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Colin Joyce
(@beast_gbgolfer) reported
from
Birmingham, England
@virginmedia Doesn’t work says account question is wrong so can’t change password and can’t access account think it’s hacked 1 hr waiting on phone your service is poor
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sheena
(@SheenaTWLFC) reported
@virginmedia Hi. I’ve recently stopped tv package and you want the boxes back. I haven’t received packaging. I’ve been hanging on the phone for 30 minutes. Can you please help?
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Kevin Martin
(@secretsquirel) reported
@virginmedia been waiting since 28th Feb for bband and TV services, nothing but broken promises. "Don't worry Mr.Martin we will definitely be there on the 28th June to run the cable from the box", guess what ?? No one came. No one ever rings, nothing but lies and no answers.😡😡
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YouDontNeedToKnow :)
(@TenderCreepy) reported
@virginmedia Again, same issue than yesterday since 13:30 am approx. Using my three phone as an access point. 😡😡😡
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Christopher Guy
(@ChrisJG1988) reported
@virginmedia Do you know if your any closer to installing in my area, there is a house 40 yards from me that can get gigabit fibre but I can only get 5mbps ADSL, surely there is something you can do to help, I can’t cope!
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Olivier Boudard
(@oboudard) reported
@virginmedia Great, thanks. I just called this number which is an automated service taking details of the cabinet's location. How long will it take for the cabinet to get fixed?
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LouiseC
(@l0uiseref) reported
@AJN1967 @virginmedia Wait until you actually manage to cancel. You’ll get 5 calls within 24 hours trying to get you back
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scott callender
(@scott_dagger09) reported
@virginmedia No issues in the area I am paying for a line rental and we can use the phone
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Kim C
(@KimCarolC) reported
@amc88ken @virginmedia They just don’t want to talk to such a miserable customer. Fingers crossed they ignore you forever.
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Scott Bain
(@Scottyboro7) reported
@virginmedia why do you keep people waiting for 38mins when they want to cancel and yet new customers are straight through? Over 10 years ive been with you lot and im getting pissed right off with your shite!
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Anne-Marie Lees
(@lizzydrip91) reported
So upset with the customer service from @virginmedia on the phone today. The line was awful and when I explained that I was hard of hearing and couldn't understand what the person on the other end was asking me he got frustrated with me.