Virgin Media outages and service status in Wednesbury, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Sutton Coldfield, Solihull, Dudley, Kidderminster, Kingswinford, Smethwick, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	2 hours ago
Birmingham	Total Blackout	2 hours ago
Birmingham	Internet	10 hours ago
Birmingham	E-mail	12 hours ago
Birmingham	Wi-fi	22 hours ago
Walsall	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Gordé 🦩 (@ReissOmari) reported 2 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Evan Davis (@EvanD) reported 8 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  ch Saqib (@saqibsvideos) reported 9 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Adie Hughes (@AdieJAMster) reported 17 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 18 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Simon Neale (@nealesj) reported 25 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 27 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  John (@jfrncs_) reported 27 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Gordé 🦩 (@ReissOmari) reported 30 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Gordé 🦩 (@ReissOmari) reported 36 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

• 
  Howard Martin 💚 (@HJMKent) reported 40 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Martin Wilkinson (@MartinWilko) reported 42 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Colin Hunt (@HuntColin58) reported 44 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Gordé 🦩 (@ReissOmari) reported 45 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Andy Newton (@NewtonAndy) reported 50 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Gordé 🦩 (@ReissOmari) reported 52 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  iamscorchy (@iamscorchy) reported 54 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Stuart McCullagh (@stumccullagh) reported 55 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service

• 
  Stuart McCullagh (@stumccullagh) reported 58 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tag 🇬🇧 (@tag4UK) reported 2 minutes ago

  @Benleo @virginmedia They told you that you have to buy a 2 year contract in order for them to fix their own cable, and you believed them? 🤪

• 
  Rough Shuffle 🔀 (@Rough_Shuffle) reported 4 minutes ago

  @Benleo @virginmedia I recently had to contact them. Their CS is the worst ever experienced. It's like it's ran entirely by 12 year olds on work experience. I'm horrified at how bad it is. Initially contacted because of a litany of f'ups on their part. CS seems completely dethatched from the company.

• 
  Cranberry Pointy Toes Kazi54 🌸🧚🏻🙂 (@KarenJukes2) reported 5 minutes ago

  @Benleo @SenseiBear44 @virginmedia They are awful !! I ditched them years ago for the most awful customer service !

• 
  Rob Lawler (@RobLawler840229) reported 7 minutes ago

  @virginmedia had no service since the 13th May and just been told that the problem won’t be fixed until the 26th May after being pushed back from the 20th do I qualify for the auto compensation ??

• 
  Nigel XYY man (@NigelXYYMan) reported 8 minutes ago

  @Benleo It's a long time since I was on virgin media. They had just taken over from ntlworld. It used to annoy me that they could never get TV, broadband and phone working together at the same time.

• 
  Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported 8 minutes ago

  @Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.

• 
  Dave (@DaveWW1877) reported 10 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager. 😡

• 
  Adrian (@adrianjustone) reported 11 minutes ago

  @TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .

• 
  Official IPTV France 🇨🇵📺 (@MTwice5640) reported 14 minutes ago

  @RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available

• 
  BlackMamboTR (@BlackMamboTr) reported 15 minutes ago

  @virginmedia @DisneyPlusUK Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.