Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cannock, Solihull, Oldbury, Walsall, West Bromwich, Sutton Coldfield, Wolverhampton, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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Griff
(@GriffPlays) reported
from
Birmingham, England
@DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
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RosieGee
(@pixiero79) reported
from
Solihull, England
@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
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Jason Timmins
(@saneorinsane) reported
from
Brownhills, England
@virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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Mercedes Hodson 👩🏼
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Saying no issue but clearly there is
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
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Everso
(@alextom15) reported
from
Solihull, England
@virginmedia is the internet down in B92 of Solihull
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved
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Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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Jord
(@J8rde) reported
from
Dudley, England
@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
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Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
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Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Debs
(@debstergr) reported
@virginmedia So after waiting over an hour on WhatsApp I got a response just before 9. Had a discussion that took well over an hour and was then told I needed to be put through to customer relations, (why not put onto them at the start) still waiting for them to respond. Absolutely shocking
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hairymary
(@hairymary16) reported
@virginmedia Are you calling people (from india ) to help them sort out their internet (that they didn’t know was a problem) or is it a scam?
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Apple & MUFCfixtures
(@UnitedByApple) reported
@virginmedia Dunno. Everyone came up on your service status outage page. So you’ll know rather than me. They were network faults. Connection OK at minute.
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Cam Darnell
(@Cami_D_x) reported
@virginmedia I was on hold all last night. I have got through on what’s app at last this morning to then be put on hold again to be transferred to another member of the team. I just want to leave now. We are paying ridiculous amounts for a total shocking service and 12 hours to cancel
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Shammoz #WithWine™
(@Shammoz) reported
@NeeK2323 Only problem is that PlutoTV is a live streaming app so not on demand. You have to watch at 9pm on Friday night or Sat/Sun at 9pm to see it. Virgin Media also has the PlutoTV app, dont know about Sky.
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Cam Darnell
(@Cami_D_x) reported
@virginmedia How on earth do I speak to someone? I don’t care who it is I just want to cancel or reduce my bill. It should not take me being on hold for over 12 hours
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JessB
(@Jess12724018) reported
@virginmedia I’d feel better connected if I hadn’t been on hold for 50 minutes already trying to cancel…could your social media team divert to actually providing some customer service by answering calls?
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Mark
(@mark_commadore) reported
Anyone else on the "trying to cancel virgin media services" roller coaster today? It's quite a ride. @virginmedia you're the worst
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Asghari 🇵🇸
(@Smo0thcr1m1n4L) reported
@virginmedia They advised that it changed from £75 to £90. If your going to offer me a deal considering I'm a loyal customer who has your full package and has for a number of years you should honour the deal offered