Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 03/10/2026 15:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Lichfield, Smethwick, Birmingham, Oldbury, Cannock, Wolverhampton, West Bromwich, Walsall, Willenhall, Solihull, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield and Dudley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLichfield TV
United KingdomSmethwick Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.

  • acroline Caroline Durbin (@acroline) reported from Birmingham, England

    @virginmedia utterly appalling customer service once again. 15 minutes on hold to cancel a contract miss-sold to me.

  • SummerfieldGabe Gabe (@SummerfieldGabe) reported from Lichfield, England

    omg @virginmedia has the WORST customer service 😭🔫

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Did you notice the "again". On average it's down 2 days a month.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Tried the text service. No response. So in the unlikely event of an engineer visit later, at least I tried.

  • bevvyxo_ ✨ Hannah ✨ (@bevvyxo_) reported from Solihull, England

    Spent 45 mins on the phone to @virginmedia to agree a new contract. I didn’t receive the confirmation email as agreed so rang up to check only to be hold there was no record of it and they couldn’t honour it. 10/10 customer service there 🙄

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia broadband down again. Obviously a network fault, but system has booked an engineer visit. Given that my contract is up for renewal and the cost has nearly doubled, I think I am in the market for a new provider.

  • gjw1603 Gary Webber (@gjw1603) reported from Birmingham, England

    @virginmedia Price rises, overseas call centers, the time spent on the phone listening to the nausiating voice. Suggest you look at social media and learn about your shocking reputation and customer service. Im out !!

  • scgough §↯mØn (@scgough) reported from Birmingham, England

    Anyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it

  • gorman_wba Liam O'Gorman (@gorman_wba) reported from Walsall Wood, England

    @virginmedia Your an absolute joke of a company, you charge me £50 a month for broadband and it hasn’t worked for the last 2 months, 4 people in our street have the same problem but yet when an engineer comes out they claim they’ve fixed it when they havent,sort it out,disgrace.

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia up to their scams again and when you get through all the button pressing on the phone and are past from one to another then when you start asking questions they hang up .

  • corbettcollins Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @gaz112 @virginmedia That'll be the same @virginmedia that sends passwords out by post, complete with other sign in information. They're pretty much a joke at this point.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Your website now shows: Network issues might be affecting TV and broadband services at the moment. Our engineer is working to fix the problem. Broadband is working again...

  • carl_morgan3 carl morgan (@carl_morgan3) reported from Solihull, England

    @virginmedia is there an issue with services in the B90 area. Cheers

  • Kal_Ajimal Kal Ajimal (@Kal_Ajimal) reported from Solihull, England

    How hard is it to report a problem to my landline telephone @virginmedia totally ridiculous been on hold 30 minutes

  • acroline Caroline Durbin (@acroline) reported from Birmingham, England

    @virginmedia Nonsense. If you valued me as a customer I would not have gone through 3 months of unanswered calls and when I did speak to staff- accusations of lying. Check your records before cut and pasting bland replies.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • slylukehughes LukeHughes19 (@slylukehughes) reported

    Anyone else's virgin media down @virginmedia

  • thedogman_918 Chris Green (@thedogman_918) reported

    @RoryyT @virginmedia I've been with virgin a good few years now, never really had an issue with products or service, but these last few months are laughable.

  • platinumpete35 GRIZZLY VAPER REVIEWS (@platinumpete35) reported

    @virginmedia Problems have been ongoing for months and months... you are however completely in denial to the customer that you are a complete waste of time to report faults to. Constantly blaming it on the consumer, even when thousands are on social media airing their issues

  • macdonald1872 . (@macdonald1872) reported

    @thedogman_918 @virginmedia Strange man. When I was with virgin TV I used to get that all the time, couple pound here and there. Now I’m just virgin wifi and I’ve had no issues for a while

  • badgercyclist 𝔅𝔞𝔡𝔤𝔢𝔯 RPR 🔱 🄹🄰🄼🄴🅂 (@badgercyclist) reported

    @virginmedia Any known broadband outage issues in London N1 please? Last day of remote school starts Inn 3 hrs...

  • matt_hill2012 Matthew Hill (@matt_hill2012) reported

    @thedogman_918 @virginmedia I left and went back to sky and BT because of the shocking service

  • Trevgoat trev (@Trevgoat) reported

    Every Friday u **** the bed. I hate you @virginmedia

  • RoryyT Rory Thomson (@RoryyT) reported

    @thedogman_918 @virginmedia Always hear bad things about Virgin Media... I've gone with Vodafone, reasonably priced, get fast download speeds and never ever had an issue with them (touch wood)

  • platinumpete35 GRIZZLY VAPER REVIEWS (@platinumpete35) reported

    @virginmedia I won't be extending my contract with you, after 25 years of being a customer, your constant lies and lack of resolution to the fault ( your infrastructure is to old) I will remove my account, my children's accounts and the 8 virgin sim cards our family are using.

  • daveulster Dave (@daveulster) reported

    @virginmedia absolute rubbish I set my passwords they work on phone don't work on website awful service will be quitting soon 😞 terrible to pay that amount of money and no one to contact awful 😡