Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Burntwood, Oldbury, Birmingham, Brierley Hill, Wednesbury, West Bromwich, Solihull, Walsall, Willenhall, Dudley, Kingswinford, Smethwick, Sutton Coldfield and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Burntwood |
Wi-fi | |
| Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
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blaster66
(@blaster1966) reported
from
West Bromwich, England
@virginmedia All OK now but didn't have any service for 12 hours
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Shannon Johnson
(@shannxnj) reported
from
Birmingham, England
Tried to submit a complaint form to get in touch as your team have been so slow in responding. How can I get this resolved? @virginmedia
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia I’ve been having issues with my wifi since I got it last year and now we’ve been talked into getting a “pod” for an extra £5 p/m only for the guy to say it still doesn’t guarantee wifi speed. Whatever you lot are smoking please quit.
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.
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Chris Jones
(@Jonesy2310) reported
from
Birmingham, England
@virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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Steven 'STIG' Jones
(@stevejones88) reported
from
Birmingham, England
@virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!
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Tara-Louise Swann
(@SwannTara) reported
from
Birmingham, England
@virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia @vmbusiness What's the betting VM blame covid for pathetic support
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Nokia 2.3 isn't on the drop-down box
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Pedro661™
(@Pedro_661) reported
from
Wednesfield, England
Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia That’s not what my issue is. WHY IS THE INTERNET SO INCONSISTENT??? - and threatening to charge a £240 to cancel the contract for wifi that does work is very poor customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RowenaMenton
(@MentonRowena) reported
@WelshknightWard @virginmedia Why can’t they say what the issue is? A spade through cables is what I heard. Just be honest, these things happen. But ignoring customers queries through some corporate Communications policy is not good enough.
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Annette Hogg
(@Arhogg) reported
@virginmedia @KinlanPaul My internet has been down since 12.30 on Tuesday 7th june every day I get a promise of the engineer working on the fault but when that time is near a new time for the next day is sent, it’s now Saturday 11th June and still no internet. This is really unreasonable. Pls help
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Sandeep Sandhu
(@Sandeep92Sandhu) reported
@virginmedia Why would i post to the thread if fifty other people have and still gotten no actual Fix? If everyone's having the same issue it's obviously something on your end that can be fixed, so I dont know why you're asking for people's personal experiences of the same thing
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😁 Grouchy 😁
(@grouchy15) reported
@virginmedia Otherwise I wouldn’t have this problem today.
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speedy 🐭🐀🐁👸💕
(@Speedwagon0999) reported
@virginmedia Internet is unreliable at best, constant loss of internet at least 3 times a day and the past couple of days it's been pretty much out the whole time. Turned the box on and off again, reset it and everything. Looked online and apparently a lot of issues are occurring in the city.
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Pete Thrale
(@PThrale) reported
@virginmedia Why then did this happen twice at the same point I had finally got through to the caller I just wanted to cancel and didn’t want to stay did they both disappear and no one took over? So your lying! when I rang your number I was on hold for 20 minutes then….
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Kevin Harley
(@kevinsharley) reported
@virginmedia JUst to add, this is working from a wired connection - pages take forever to load up before crashing. Internet speed test says that upload speeds are absolute crap. Why is your service so shockingly bad?
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Luke Morris
(@Lukathy95) reported
@samjrolfe @virginmedia Are you down south or up north? I know a lot down south say they have a lot of issues with Virgin but up north its absolutely fine... don't know why that's the case but it seems to be from what people are saying
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Bernadette68
(@bras68) reported
How did we ever cope before the internet? Have been having problems with my service for weeks. New router didn't solve the problem, engineer coming out on Monday I don't have Sky or Virgin media, rely on my Smart TV for so much. It's gonna be a long weekend 😢😢
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speedy 🐭🐀🐁👸💕
(@Speedwagon0999) reported
Virgin Media are a bunch of *****, 60 quid a month for absolute shite, hopefully switching to BT next week. Absolute Muppets, fix ya **** *********