Virgin Media Outage Report in Wednesbury, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Walsall, Dudley, Solihull, Stourbridge, Brierley Hill, Oldbury, Kidderminster, Sutton Coldfield, Smethwick, Halesowen, Cradley Heath and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Roisin Bailey
(@midwifephd) reported
from
Birmingham, England
@amesmorton48 @virginmedia They're the worst.
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia phoned last week re my blueyonder email account. I can’t refresh it on my laptop or on my phone. I was told it would be fixed. I’ve tried contacting again to no avail. I understand staff are limited at the mo but would like to know when this issue will be resolved
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia the internet quality has been appalling today, went down including TV for over an hour earlier and now the speeds down at less than 5mb a second!! Please give reasons and a time for fixing!
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia Looks like most of the Broadband is down in B91 - not showing on your website but tests and local feedback from friends/family suggests this is across entire B91 postcode - can you please fix ASAP 👍🏻
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Chris Dack
(@chrisgdack) reported
from
Solihull, England
Experiencing a major @virginmedia outage! Managing a WebEx class via phone 😉 #wontbebbeaten
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Isa #StayHomeSaveLives
(@isamutlib) reported
from
Birmingham, England
It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Umair Ansari
(@Uma1r_F1) reported
from
Solihull, England
@virginmedia internet is down in Solihull and apparently across the West Mids...please sort this out ASAP!
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Dave Shep
(@daveshep1) reported
from
Solihull, England
Wow...!! This appears to be B90, B91 & B92 - @virginmedia you need to get this fixed ASAP - this is no doubt human error to cause issues at this scale - either that or you need some help with your network topology - let me know 😉
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Dave Shep
(@daveshep1) reported
from
Solihull, England
@virginmedia @grimegran Bad timing @virginmedia marketing given your Broadband is down across most of Solihull 😔😔
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Rob Wadrup
(@WadrupR) reported
from
Solihull, England
@virginmedia once again my broadband and tv are not working I’m paying a full package for this and even sky sports with nothing on. How many times this month alone.
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H
(@NearLegalJones) reported
from
Dudley, England
@virginmedia Hi. After regularly berating one of your business rivals ref broadband I’m disappointed to be now asking you how to make a (polite) written complaint about an installation at my home. I think you have a staff training issue.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Have to say your internet & TV have been awful can't get anything again your call centre cut me off after 57 minutes of waiting! @virginmedia
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Adam
(@brumadam) reported
from
Birmingham, England
Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
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👻•Betty👑•👻
(@ghstofyouBrock) reported
from
Walsall Wood, England
Aight but why is virgin media the worst ******* internet shut ever
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Amy Morton
(@amesmorton48) reported
from
Birmingham, England
Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Broadbridge
(@LeeBroadbridge) reported
@virginmedia But we are in desperate need of our wifi to work. The customer service and resolutions I have received from virgin are simply not good enough from a huge company like yourselves.
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Dec M
(@decjpm) reported
@VirginMediaIE why would virgin media TV show santa claus the movie on Christmas day rather than Christmas eve. What idiot does programme planning???
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Keeley O'Flaherty
(@KeeleyOF101) reported
@virginmedia She has been left until Tuesday with her neighbours telephone line ( which has caused great upset, due to it being linked to alarm) tv still not working you would think they would check before leaving. Both cancer Sufferers and shielding.
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🏴 Ryan Sullivan
(@rhino14) reported
@virginmedia are getting worse, now trying to charge fines for not paying bills, when for 15 years we’ve used the same DD, the. When I finally get to speak to someone she spends all the time transferring me to “someone that can help”. I’ll be taking my services elsewhere. Soon.
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Paul Redmond
(@paulredders) reported
So the Scammers are playing #virginmedia apparently called me for slow internet, after 1st 5 put though to help desk chap didn’t like being called out and I’m a Mother F#*€¥r !!
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hot topic liberation front (htlf)
(@tovarich_yoshi) reported
@virginmedia stranded my wife with no phone service because they keep screwing up our billing. like i get it, kids and their phones and all, but maybe don't demand direct debit if you're gonna keep cancelling it on us
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guy marsh
(@marshy313) reported
@virginmedia No issues locally .. still intermittent at best ... SG6 3JR 25 Cloisters Road
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Roma Felstein
(@Ladyserendipidy) reported
Virgin media steer clear. Over zealous sales miss sold and still no signal
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Andy Osborne
(@ozzywasp) reported
@virginmedia I haven’t lodged a formal complaint, but asked your call centre team to ask for the area manager to call me, but so far I’ve not heard anything! As you say, complaining isn’t going to speed things up, so I can’t see the point as the main issue is not being connected already
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Mrs Tweedy soup
(@country_jim) reported
Discovered last night that if you've recorded something on your tivo through @virginmedia and you no longer have access to the channel you recorded it from then you can't watch it any more and honestly that's pretty ****, isn't it?