Virgin Media outages and service status in Wednesbury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 6 outage signals in the last 24 hours around Wednesbury, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 6:50 PM GMT+1.
- Internet (61%)
- Wi-fi (17%)
- Total Blackout (12%)
- E-mail (5%)
- TV (5%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wednesbury, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Cannock, Oldbury, Wolverhampton, Brierley Hill, Dudley, Kidderminster, Solihull, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Wi-fi | 5 hours ago |
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7 hours ago | |
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Internet | 8 hours ago |
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Wi-fi | 13 hours ago |
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Wi-fi | 14 hours ago |
Nearby cities with recent reports
24 recent signals
6 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Andraay Leung (@Andraay) reported from Birmingham, England@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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Rachael Barker (@rachmadmank) reported from Solihull, England@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@MykeJD1 @virginmedia Gone down for a lot of people apparently
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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Ashley Day (@AshleyDay1971) reported from Woodside, England@virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia Sending me over bill again and again n customer service is even more worst
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, EnglandThe day ends with a Y 🤝 Virgin media not working again
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandHad an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Yvonne 💙 (@Momrocks50) reported from Birmingham, EnglandExcuse me we pay enough for a "cough" service where is it? #virginmedia
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G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England@virginmedia Not at the moment no but it's a common issue👀
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Martin Wilkinson (@MartinWilko) reported from Birmingham, EnglandVirginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Moderately Sarcastic (@ForkYeah07) reported@Chris44gUK @virginmedia Is that so? This is bad news ****
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Steve Furniss (@SteveFurni7742) reported@virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue
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Isla (@saoirseisla) reported@virginmedia 10 straight days. No WiFi/tv channels. No, it’s not an area outage,it started as one but now it’s a major issue affecting my connection.I’ve been on the app but it says no outage issues in my area. No one can seem to tell me when it will be fixed. I work from home and need wifi
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Steven (@Steven12109) reported@virginmedia ....and as for your AI.... Who created that - it's nearly as bad as that repulsive Epstein Island like, owner of yours !
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TJKEY (@kytmlm) reported@cee4cat Don’t need internet, good thing really cos @virginmedia is down again this morning
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✨ Sammie | Artist | Tattoo apprentice ✨ (@sammie_does_art) reported@virginmedia does anyone actually answer your customer service phone? 🙄
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GrAnd944 (@GAnd944) reported@virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.
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Nick Riedlinger (@nickried) reported@virginmedia is there a way to renew my service without spending 3 hours on a Web chat and 2 and a half hours on phone calls because the price and content of my product keeps being changed by your various agents?
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*carly* RN DN (@CarlyBoo78) reported@virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!
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Chris McLaren-Edge. (@Chrisgme62) reported@virginmedia explain to me why I received an update of payment starting 26th April of £55.50 month then get a bill of £82.67. Can find no reason for thisYour useless customer service don't even answer when phone absolute rubbish help with Terribot.