Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 11/16/2025 02:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Kingswinford, Birmingham, Oldbury, Wolverhampton, West Bromwich, Smethwick, Dudley, Walsall, Sutton Coldfield, Burntwood, Kidderminster, Lichfield, Brierley Hill, Stourbridge and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingswinford Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • MrASingh Amrit Singh (@MrASingh) reported from Birmingham, England

    @virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series

  • 6ft3Queen ✮。 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮。 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@6ft3Queen) reported from Birmingham, England

    @virginmedia down again 😤

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia I've already tried calling. The agent wouldn't accept what I was saying and basically called me a liar so I tweeted you & you advised me to file a complaint on the website to which I've received no response at all. I feel my only chance of a result is to take it to CISAS.

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.

  • DNhunter85 Dave Hunter (@DNhunter85) reported from Birmingham, England

    @virginmedia shocking customer service

  • EvanJoanette Evan Joanette (@EvanJoanette) reported from Birmingham, England

    @virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

  • Xxx_Rhi_xxX Rhi (@Xxx_Rhi_xxX) reported from Birmingham, England

    @virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Peace4Love121 be nice to each other (@Peace4Love121) reported

    @VMO2News @O2 @virginmedia What a ****** company just like there airline over priced crap with crap customer service you think people have all day to wait on the phone to get through to you you have lost another media customer soon as I get through to you I can tell you

  • walmsley_philip philip walmsley (@walmsley_philip) reported

    @virginmedia No one is at my house when I’m at work apart from my dogs. I never in 20 years bought a film from virgin

  • SianABentley Sian Bentley (@SianABentley) reported

    @virginmedia Slow, intermittent connection. Various points where it’s dropped out completely. And since mid afternoon no internet at all today. No communication whatsoever. 2 people WFH. 😡

  • JJOzkan JJ Ozkan (@JJOzkan) reported

    Is Virgin Media having a melt down? Terrible service in North of Edinburgh so far this week-worked more off line than on.#virginmediadown #virginmedia #freelancing

  • 6_star_Jones H (@6_star_Jones) reported

    @virginmedia Hi thanks for the reply but you misunderstood me. I am not a customer or waiting for virgin to be installed. I want to complain that a large box has been put on my land with all the cabling etc for virgin without my permission or consent

  • WowbaggerHT Peter Walker (@WowbaggerHT) reported

    @virginmedia A bit late. I've dumped you, after 25 years, for another service provider who, hopefully, won't help itself to my money through unauthorised direct debits.

  • RoyWinner53 Roy Winner (@RoyWinner53) reported

    @virginmedia Just got off the WhatsApp that has taken all day. I am a Virgin customer for 28years and have always found it difficult to deal with customer services, my experience today was the worst ever and I am now about to cancel my service. I cannot believe their attitude!

  • anaelle1303 anaelle (@anaelle1303) reported

    @virginmedia I've tried reaching customer service all day but can't get hold of someone. It is a waste of time. I am leaving Virgin Media. Please let me know how I can do so without calling. Thank you

  • nayeema1 Nayeema Mehjoor (@nayeema1) reported

    @virginmedia why is your internet connection so horrible. Every other week, we have to beg you to fix our problem. For the last two hours, the internet is down in SE12. Can you fix it asap.

  • MFCOWEN #7 (@MFCOWEN) reported

    @virginmedia 50mins on hold then cut off! Shocking customer service!