Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Burntwood, West Bromwich, Bilston, Oldbury, Walsall, Wolverhampton, Dudley, Lichfield, Solihull, Sutton Coldfield, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Burntwood |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!
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Jason Timmins
(@saneorinsane) reported
from
Brownhills, England
@virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?
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Jord
(@J8rde) reported
from
Dudley, England
@shaady_eymech @virginmedia It would be easier to find Madeline McCann than cancel with virgin.
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
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Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
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Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson
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Jord
(@J8rde) reported
from
Dudley, England
@Ofcom how do I lodge a complaint against @virginmedia they're making it almost impossible to cancel with them, I'm out of contract but where do I stand on just cancelling my DD payment ?
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved
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Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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RosieGee
(@pixiero79) reported
from
Solihull, England
@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
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Griff
(@GriffPlays) reported
from
Birmingham, England
@DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀
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Mercedes Hodson 👩🏼
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Saying no issue but clearly there is
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Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
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adi
(@adiDev0) reported
from
West Bromwich, England
@virginmedia Just to update, the engineer has never come
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Warren Wooldridge
(@wwooldridge) reported
Right I’ve spent nearly two hours on a call to @virginmedia getting angrier by the minute 😡 so can anyone recommend a decent service provider that’s ok for working from home and streaming with 10-12 devices connected that doesn’t drop from 300mb to 14mb 25 feet from the router
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Andy Clark
(@superchef1512) reported
@virginmedia as usual your online chat does not work phone you, well I have not got a day to spare, my contract up end of month so what should I do #🤔🤔🤔🤔🤔leave #for your info online chat never works
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Miss McGuigan
(@MissMcGuigan4) reported
@virginmedia could you send me a direct complaint email. The portal won't let me log in stating it doesnt recognise my email address so I can't use the online form. I am a new customer.
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zacrotic
(@zacrotic) reported
Am I the only one having difficulty contacting Virgin Media. My contract with them is days away from ending, they sent me a new estimate increasing their price for an ever diminishing service. I have no intention of continuing with them. Their service has been appealing.
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James
(@Jimmyreem84) reported
@virginmedia You’re not listening. I said I already have for 1 hour and a half and you want me to do it again? Who exactly do I talk to when they said they can’t help me? This is a horrendous attempt at a resolution. Do you think this is acceptable?
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Scream Nevermore Won't Wheesht
(@GrumpyEuryale) reported
@tryingattimes @virginmedia I've been trying to get them to close an old account for around 10 years. It's in credit, but it still shows up on credit reports. Their customer support is useless.
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Marian
(@MarianRose76) reported
@virginmedia We have already signed up to a deal with yourselves, the O2 deal with Amazon prime and Disney+ as part of our virgin media volt package. We can’t access the Disney+ as no one knows how. I have the app in my tv but no login info is forthcoming.
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RMan
(@RMan89458762) reported
@virginmedia @EGX worst customer service exerience ever and top it off been an existing customer for long time I get better deal if I leave and join them. what a joke of company
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Jamie welch
(@jay_w10) reported
@virginmedia The actual wired internet is bad aswell and is worse since I upgraded. I need a engineer/technician to come and sort it
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Jaime Jones
(@JaimeJ6177) reported
@virginmedia Really, they offered us half the speed for a £9 deduction! Even that’s more expensive than you introductory offer for a worse service. Customer service were laughing at my partner when he suggested half the service should be half the price @jaykendo