Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, West Bromwich, Walsall, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	41 minutes ago
Birmingham	Internet	42 minutes ago
Oldbury	E-mail	2 hours ago
Birmingham	Internet	5 hours ago
Birmingham	Internet	6 hours ago
Birmingham	Internet	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Phil Tonks (@PhilTonks2) reported 7 minutes ago from Dudley, England

  @alexfenlon @TalkTalk @virginmedia I sincerely hope you don't end up with a fault. I was with @TalkTalk for many years until a fault last year. Quite honestly the worst company of any description I have ever dealt with. Totally failed to resolve, now much happier on @virginmedia

• 
  💎 (@_auralaura_) reported 11 minutes ago from Birmingham, England

  Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.

• 
  Claire B 🙌🙌 (@KittykatClaire) reported 19 minutes ago from Willenhall, England

  Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..

• 
  Mat 🏳️‍🌈 (@EgglestonMathew) reported 19 minutes ago from Birmingham, England

  @virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow

• 
  Samantha 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Samyg1) reported 26 minutes ago from Dudley, England

  @virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password

• 
  miya (@miyajhay9) reported 26 minutes ago from Wolverhampton, England

  @virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it

• 
  Old and Gold (@Joninwhite) reported 29 minutes ago from Wolverhampton, England

  @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

• 
  David Rathband (@YidBarmy) reported 32 minutes ago from Burntwood, England

  Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...

• 
  Richie 11 Batch (@RichieZuLuBatch) reported 33 minutes ago from Birmingham, England

  @virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit

• 
  Scott Billing (@bilbody) reported 33 minutes ago from Birmingham, England

  @virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.

• 
  Andrew Horton (@villandrew) reported 37 minutes ago from Solihull, England

  @virginmedia Your customer service is always shite

• 
  Jason Blakey (@jasonpblakey) reported 37 minutes ago from Birmingham, England

  @AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted

• 
  Craig (@cra1gs) reported 39 minutes ago from Birmingham, England

  @virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.

• 
  고양이⁷ (@ItssssKookieee) reported 39 minutes ago from Birmingham, England

  @virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..

• 
  Vadic Hoszko (@VHoszko) reported 39 minutes ago from Dudley, England

  Country being on lockdown....no problem, in the garden tending to the fruit and Veg, keeping safe and isolating....no problem, going shopping for my dad who’s 93....no problem, not being able to watch Netflix because Virgin media is ****..big problem @virginmedia @richardbranson

• 
  Lysander (@Lysander_16) reported 41 minutes ago from Wednesfield, England

  @virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.

• 
  Phil Tonks (@PhilTonks2) reported 49 minutes ago from Dudley, England

  @alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.

• 
  Dave (@NamelessWookie) reported 50 minutes ago from Solihull, England

  @virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull

• 
  고양이⁷ (@ItssssKookieee) reported 56 minutes ago from Birmingham, England

  @virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄

• 
  alan bains (@alandolittle) reported 59 minutes ago from Birmingham, England

  @virginmedia no broadband no tv call centre cut me off after 30 min waiting please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aoife Ezeanolue (@AEzeanolue) reported 3 minutes ago

  @virginmedia hi how do I get in contact with your customer service to make a serious complaint?

• 
  110218 (@110218_fle4gle) reported 11 minutes ago

  @virginmedia The complaint was raised 21st July. You asked me to respond but nowhere on your "my account" section are you able to do that. Callback required as I said initially, I have called and failed to reach a target, bit like virgin and cust service basics!!!!! Missed every time!!!!

• 
  Fiona Baker (@Haffertee) reported 13 minutes ago

  @virginmedia why did you not email or tweet to say it’s down ? Lies lies lies and more kies

• 
  Aoife Ezeanolue (@AEzeanolue) reported 13 minutes ago

  @virginmedia One of your employees scratched my car and drove off which was caught on dash cam. I want to make a complaint

• 
  Rugby187 Gaming 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Rugby187_Gaming) reported 13 minutes ago

  @virginmedia Not really... I've already spent 13+ hours on the phone to Customer Service & other departments over past 2 weeks, raised 2 written complaints & just explained it again here. If the latest team looking into it haven't fixed it by tomorrow, I'm just switching provider. Thanks tho

• 
  Fiona Baker (@Haffertee) reported 14 minutes ago

  If you want to speak to someone who actually listens and deals with a complaint instead of giving absolute bollocks over every channel imaginable at @virginmedia call and speak to Tarannum . She knows what customer service is and should be promoted

• 
  Jo (@Josieanna1984) reported 15 minutes ago

  After 50mins on hold, and the lady not being able to help and hanging up on me. Can someone explain the 40% increase in my broadband bill please? @virginmedia

• 
  Kenneth Hennessy (@hennessy2005) reported 17 minutes ago

  @virginmedia I called Virgin to check what is happening and they said it was rescheduled for the 25th of August. They call dropped and 2 calls later they gave me another date for 5th of September. Unfortunately as this issue has been ongoing since the 15th of July I have lost all faith

• 
  Georgia Graham (@georgiag1991) reported 17 minutes ago

  @virginmedia I should be guarantees some speed when I’m paying for a service, it’s basically like burning money every month

• 
  Fiona Baker (@Haffertee) reported 21 minutes ago

  @110218_fle4gle @virginmedia Don’t hold your breathe . After six days of nonsense and lies . I’ve had the issue sorted in half an hour by Tarannum in there call centre . Ask to speak to her . The social media team are a pack of liars and set up non existent web chats (not just today )