Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.

City	Problem Type	Report Time
Oldbury	Total Blackout	2 hours ago
Birmingham	Internet	13 hours ago
Oldbury	Internet	20 hours ago
Oldbury	Internet	24 hours ago
Birmingham	Total Blackout	1 day ago
Birmingham	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Jo (@Jod_69) reported 5 minutes ago from Birmingham, England

  @virginmedia Broadband down again today 4th time this week. Really will have to rethink providers

• 
  Steve Arliss (@SteveA_3) reported 5 minutes ago from Wolverhampton, England

  This is the exact reason I use the web chat!! To ensure conversation is saved on screenshots! So far today @virginmedia have been completely useless! Want me to pay for a service I'm not getting and they dont know when I will be able to get again

• 
  Jo (@Jod_69) reported 5 minutes ago from Birmingham, England

  @virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?

• 
  Steve Arliss (@SteveA_3) reported 15 minutes ago from Wolverhampton, England

  And @virginmedia want me to pay if I decide instead of the uncertainty i want to cancel it and get someone like @SkyUK or @BT installed that can actually provide the service you pay them for

• 
  I.Am.Chris.Imms (@ChrisImms) reported 17 minutes ago from West Bromwich, England

  @virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?

• 
  Chris Psaras (@chrispsaras) reported 20 minutes ago from Dudley, England

  @virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!

• 
  David_Preece (@David_Preece) reported 25 minutes ago from Birmingham, England

  @virginmedia Yet again my internet is down, just had half service for 2 months and it worked for 10 days now gone again... yet you still take full payment out my bank, I see this a theft...

• 
  Paul Simmons (@PaulSimmons66) reported 31 minutes ago from Birmingham, England

  @virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack

• 
  Richard (@TheRamblingElf) reported 31 minutes ago from Birmingham, England

  @AksTailor @virginmedia When I had some issues like that I haggled a month or two of free Internet from Virgin until the issue was resolved. Convincing them to do that took an infuriating number of phone calls but it was a satisfactory outcome, I've stuck with them.

• 
  WalsallMatt #76TottersLane (@walsallmatt) reported 32 minutes ago from Walsall Wood, England

  DEAR VIRGIN MEDIA! SORT YOUR **** OUT YOU BUNCH OF TOSS RAGS!!!!

• 
  Steve Arliss (@SteveA_3) reported 36 minutes ago from Wolverhampton, England

  And they expect me to be happy to wait until the 5th of december now? While still paying full price forbabaervice I cant use because they messed up @virginmedia seriously wtf!!

• 
  Matt Dudley (@matttdudley) reported 36 minutes ago from Dudley, England

  @virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡

• 
  Jo (@Jod_69) reported 40 minutes ago from Birmingham, England

  @virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh

• 
  Phil Campbell (@PhilCampbell_) reported 42 minutes ago from Willenhall, England

  @virginmedia Still having issues. Was on hold for 1 hour 20 yesterday too and also got cut off...😑

• 
  EA (@K45TRO) reported 45 minutes ago from Birmingham, England

  @virginmedia why is your broadband so awful?

• 
  Mark (@mraymond68) reported 45 minutes ago from West Bromwich, England

  @virginmedia I have spent over 3 hours on the phone to you trying to get my broadband sorted and SIMON decides to cut me off!! Great customer service!! 😡

• 
  jade💓 (@jadedurnallx) reported 46 minutes ago from Birmingham, England

  @virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...

• 
  Phil Campbell (@PhilCampbell_) reported 56 minutes ago from Willenhall, England

  @virginmedia Not gonna keep calling. I also won't be paying for a service you guys can't be bothered to give me.

• 
  Jo (@Jod_69) reported 60 minutes ago from Birmingham, England

  @virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good

• 
  Phil Campbell (@PhilCampbell_) reported 60 minutes ago from Willenhall, England

  @virginmedia Yes there's no issue on the checker. The connect app says it's fine except for a few times it's said the connection is poor. But 1mb some nights is ridiculous...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rory G (@Rory_Glover) reported 3 minutes ago

  @f1ame_monkey @virginmedia Same issue for me in LS14. Every single day we're having issues with connection dropping, despite having our hub replaced only last week. Meant to have an engineer come out on Monday, they didn't bother to turn up.

• 
  Ross Edwards (@RossEdwards_F1) reported 7 minutes ago

  @virginmedia Yes phoned that number atleast 20 times in 4 months… know the number, know my account number area code all because you guys never follow your problems up Iv been waiting for call back since last week it’s absolutely shocking it won’t come I’ll end up calling again…

• 
  Amanda Swingler (@swingler_amanda) reported 8 minutes ago

  @virginmedia why do your 'customer service' advisors grovel?Just give me the info I need!Asked to cancel and because one of the reasons I gave is your broadband is unrealiable she wants me to report it to the faults dept to ensure I'm getting the best service before I cancel?!

• 
  Craig Biddick (@BiddickCraig) reported 8 minutes ago

  @O2 @virginmedia @TheO2 Hopefully you get prioritised when they agree to set up your new Broadband and you don't have to wait 13 days so your can work from home and your children can prepare for exams. And they don't even try and fix it..

• 
  . (@theeckZz) reported 9 minutes ago

  @virginmedia Can I actually log a complaint? I complained several months ago but never heard back yet and issue continues

• 
  Craig Biddick (@BiddickCraig) reported 9 minutes ago

  @virginmedia @asmardell27 The only comedy show is your inability to service customers. Warning - don't let Virgin media near your broadband. Stay tuned for more comedy...

• 
  Peter Donaldson (@peterdonaldson8) reported 15 minutes ago

  @virginmedia @virginmedia Tried both of those last weekend, but your colleague wasn’t able to help because she wasn’t able to run a speed test her end, hence me taking to Twitter. What you going to do about it?

• 
  Grumpy Commuter (@GrumpyCommuter6) reported 17 minutes ago

  @virginmedia Hi. Its going wonky again. But the service checker is now saying it could be the hub 5. And the problems only really started when going from hub 3 to hub 5. Is it possible to get a replacement?

• 
  Tim Pulham (@tim_pulham) reported 18 minutes ago

  @virginmedia So surely you can arrange that for me without the need for me to ring back……that would be good customer service??

• 
  Roo_Badley (@VIsfGSyHb3DyGmM) reported 23 minutes ago

  @FredHermon @fesshole Virgin Media charges a maximum fee of £288 to cancel. Just sayin'