Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Oldbury, Wolverhampton, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.

City	Problem Type	Report Time
Walsall	TV	8 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Oldbury	E-mail	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Paul Moore (@Paul_Reviews) reported 5 minutes ago from Burntwood, England

  @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong This isn't as bad as some would make out. 10 isn't ideal, but it's not insecure either. That's not to say you can't choose an insecure 10 character password however...

• 
  🐺Wolfish (@unit_1974) reported 9 minutes ago from Birmingham, England

  And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.

• 
  Paul Moore (@Paul_Reviews) reported 10 minutes ago from Burntwood, England

  @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.

• 
  Paul Moore (@Paul_Reviews) reported 11 minutes ago from Burntwood, England

  @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)

• 
  AVRIL WATKINS (@DANCINWANDERER) reported 14 minutes ago from Dudley, England

  @virginmedia Yes we do - as soon as we turnoff the telly we lose signal and we have no Internet upstairs at all - very unhappy resorted to watching telly on the iPad

• 
  🐺Wolfish (@unit_1974) reported 17 minutes ago from Birmingham, England

  @MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia

• 
  pepe sprio (@wolfboy78) reported 25 minutes ago from Wednesfield, England

  @virginmedia No tried again and unable to send an engineer because the fault is not happening .. I did try to explain it's intermittent 😡😡but with the language barrier she couldn't understand .. I will try and cancel my account later because I'm not paying for a service that has issues

• 
  Paul Moore (@Paul_Reviews) reported 26 minutes ago from Burntwood, England

  @kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.

• 
  Jillybrum (@JillyBrum) reported 29 minutes ago from Birmingham, England

  @virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.

• 
  lorraine smith (@lorraineesm) reported 30 minutes ago from Wolverhampton, England

  @virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth

• 
  Samantha (@Sammykins9486) reported 31 minutes ago from Birmingham, England

  @virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using

• 
  Caitlin Parker🧜🏼‍♀️🧜🏼‍♀️ (@ItsOnlyCaitlin) reported 34 minutes ago from Lichfield, England

  Wasting my data in my own house is the worst. @virginmedia are the worst 😭😭😭

• 
  Paul Moore (@Paul_Reviews) reported 36 minutes ago from Burntwood, England

  @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong I didn't say it was perfectly fine... but it's certainly possible to pick a secure 10 character PW within those constraints. I was a VM customer for 2 decades... I can't recall ever losing sleep over this.

• 
  Daniel Sturley (@ikonic_exposure) reported 38 minutes ago from Birmingham, England

  @virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}

• 
  Paul Moore (@Paul_Reviews) reported 39 minutes ago from Burntwood, England

  @ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning

• 
  Mitesh Parmar (@Mitz__P) reported 41 minutes ago from Solihull, England

  @virginmedia why can't I take advantage of the Full House Sports Bundle... So what if I'm a existing customer, you've got me by the ***** anyway with the broadband. May as well just cancel and go elsewhere

• 
  Ben (@GullyPlays) reported 45 minutes ago from Birmingham, England

  I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia

• 
  lorraine smith (@lorraineesm) reported 45 minutes ago from Wolverhampton, England

  See @virginmedia can’t be bothered to even tweet back an angry customer

• 
  lorraine smith (@lorraineesm) reported 51 minutes ago from Wolverhampton, England

  @virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold

• 
  🐺Wolfish (@unit_1974) reported 55 minutes ago from Birmingham, England

  @squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Cross (@davorg) reported 2 minutes ago

  @virginmedia Yeah. I called and reported the problem. That's how the engineer was booked

• 
  Colin Brown FBII (@ColinBrown1968) reported 3 minutes ago

  @virginmedia Deleted that years ago because it never worked.

• 
  suckmyleftone (@MadAboutAFC) reported 4 minutes ago

  @virginmedia Also been on forums and general response seems to be you’re ****

• 
  Andrew Jones (@andrewjonesuk) reported 9 minutes ago

  @virginmedia Hi I have done all the checks and still have signal problems. Looking at the signal coverage map I should not be having any issues.

• 
  Becky Hayes (@Beckeh88) reported 12 minutes ago

  Never has the service been as poor as it has lately @virginmedia seriously unhappy customer

• 
  Alison Davis (@Aldavis20Davis) reported 13 minutes ago

  @virginmedia do you think it is professional to leave a customer on hold for 35min to then hang up on them? #appallingservice

• 
  Chris O'Rourke (@chris_orourke1) reported 16 minutes ago

  @virginmedia I have done this. And it now says there is a connection issue despite the call handler telling me there was no issue and wait 24 hours

• 
  Richie Bayliss (@Richie_Bayliss) reported 17 minutes ago

  @virginmedia Ok...please remove the Premier Sports from my account...and I'd welcome an update on the broadband issue in my area (PO8)

• 
  Chris O'Rourke (@chris_orourke1) reported 18 minutes ago

  @virginmedia I have no idea of the outcome of the call as the communication was awful. Asked to speak to a manager and was told they were all in a meeting

• 
  Andrew Jones (@andrewjonesuk) reported 19 minutes ago

  @virginmedia The phone display is saying no service or emergency calls only. Plus it also says not registered on network sometimes. No issues are reported in my area