Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/19/2026 03:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Oldbury, Walsall, Solihull, Sutton Coldfield, Rowley Regis, West Bromwich, Dudley, Stourbridge, Burntwood, Brierley Hill, Bilston, Lichfield and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia Internet for the past 3 days has been absolutely awful!

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse

  • alexlowe95 Alex Lowe (@alexlowe95) reported from Birmingham, England

    @virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?

  • Tricia__Winspur Tricia (@Tricia__Winspur) reported from Birmingham, England

    @virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @virginmedia I can only await for the service I ordered then... hopeless

  • Dawn08503854 Dawnie (@Dawn08503854) reported from Wednesfield, England

    @virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @virginmedia 😱 a 100mb internet, TV and phone service that works.

  • roachie1969 Jeff Roach (@roachie1969) reported from Solihull, England

    @virginmedia what are the customer service hours at the moment?

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    @virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia Yes we have done every trouble shooting piece of advice under the sun

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CrowdOlly Olly Crowd (@CrowdOlly) reported

    @virginmedia Why? They promised it would be fixed by Friday. why would I waste my time again? Over 2 months with crap Internet and over a month of no TV. Why am I paying for this rubbish? I take it this is normal for @virginmediaI would have expected 2 be contacted explaining what is going on

  • guitartim Tim Hall (@guitartim) reported

    @virginmedia Service status page now ok. Link I was texted for the specific issue still not working. Service status page says there’s no problem with broadband here. Calling 151 says you know about “intermittent” bb problem. So that’s inconsistent. And it’s not intermittent - down for hrs 1/2

  • lotofacildomarl Marlon Petroman (@lotofacildomarl) reported

    @CarolePaton @virginmedia Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

  • Lookinupatstars Snow (@Lookinupatstars) reported

    @NadineDorries @virginmedia @O2 Free roaming used to be our right under EU legislation. Now it’s down to the discretion of mobile companies. How is this ‘taking back control’? Only 2 are doing it as a marketing trick: it won’t last. This country can’t afford the Tories.

  • jrobjones6 Rob (@jrobjones6) reported

    @NadineDorries @virginmedia @O2 How truly stupid are you ?

  • doctordeej Lord Jefferies of Wansley Manor🌎👮‍♂️📞📦 (@doctordeej) reported

    @NadineDorries @virginmedia @O2 OMG. How utterly ill-informed and stupid can one MP be?

  • tobybmth Toby 🇪🇺 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏳️‍🌈 (@tobybmth) reported

    @NadineDorries @virginmedia @O2 European Union roaming is a regulation not a law so it is upto member state to decide on it. So clearly UK failed to put this regulation on network operators so jumping on to say that EU didn't agree is a lie. Anyway you claimed channel 4 is public funded so not surprised..

  • DeanMcKeown Dean McKeown (@DeanMcKeown) reported

    @virginmedia On hold now for over an hour trying to cancel and leave. An hour!

  • Anil_K09 Anil K (@Anil_K09) reported

    @virginmedia Would you like a new customer? After 14 years of service to @skytv, no effort was made to retain me. I'm sure your customer service and retention skills are much superior #NotGoodEnough

  • guitartim Tim Hall (@guitartim) reported

    @virginmedia 1. Calling 151 means you already have my exact account information. That ought to be accurate. Not, as you suggest, possibly reporting issues that don’t affect me. 2. Past experience is that 151 and service page can be inconsistent - and 151 ends up being correct every time (1/2)