Virgin Media Outage Report in Wednesbury, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Burntwood, West Bromwich, Dudley, Bilston, Solihull, Lichfield, Smethwick, Cannock, Wolverhampton, Walsall, Willenhall and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Wednesbury |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
-
*KP*
(@KarenPerry7) reported
from
Willenhall, England
Disgusting customer service as per usual from @virginmedia again. #disgracefull #terribleservice
-
Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
So @virginmedia @virginhelp I have spoken to the webchat who told me to call the helpdesk. Helpdesk have told me to write a letter. WILL ANYONE HELP ME!??? I will write to Rachel Barrass but not going to really help when the debt collectors arrive.
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
-
Fubz
(@Fubz21) reported
from
Dudley, England
You literally can't make this up. Working from home today and @virginmedia goes down again. Jinxed, every time I have important work to do from home the net drops. I would phone customer service but I know from past enquires they are completely useless.
-
SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
-
julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
-
Simon Pugh
(@simonpunch) reported
from
Wolverhampton, England
@virginmedia awful service yet again, no connection since Friday due to poor installation. Complaints department phoned 3 times and not dealt with. Cut off by technical support 3 times. Shocking!
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?
-
Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
-
Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
-
Ant Davies
(@antdwolves) reported
from
Wolverhampton, England
@CliffHague @virginmedia If you have not already ring to disconnect then tell retentions you need 2nd line support. They should be in Scotland or North East and really know their stuff I have Virgin but use gmail as a preferred option Good Luck!
-
Call Me Jim
(@CallMeJim3) reported
from
Dudley, England
@virginmedia what is wrong with your system. Three times today we have lost service. Is your infrastructure antiquated or your engineers usless.
-
Neil T
(@Neil982) reported
from
Willenhall, England
@virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.
-
Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
-
JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
-
Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
-
Georgia
(@georgiarec28) reported
from
Dudley, England
@virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy
(@lufcleeds1982) reported
When you spend a day and a half arguing with Vodafone about a price increase only to realise the letter was from Virginmedia. #idiot
-
Ellena Jepheart
(@jepheart) reported
@virginmedia please can someone contact me regarding poor wifi. We have upgraded TODAY!! and it is still dropping off, I cannot contact you via web chat OR phone lines? Poor customer service when you can’t even speak to a real human.
-
Scott Gray
(@Scott17Gray) reported
@virginmedia Hi. I got a reply but apparently they couldn't help me and I had to call(told them I've tried). I've never had that problem before. Still have the same issues. I've tried to call and I sit on hold all day long. Fed up with being a long time customer and paying full price forThis
-
Billie Rae
(@BillieRaePhoto) reported
@LongExposures @virginmedia Our local Facebook group has been constantly complaining about cut outs. We left Virgin years ago cause it was so inconsistent and their customer service sucked for us.
-
David Howorth
(@dhoworth1) reported
.@virginmedia are you creaking under the pressure of lockdown?? Broadband has been terrible recently and you are getting roasted on my streets WhatsApp group!
-
Nichole
(@gibsonn14) reported
@virginmedia So still waiting for a virtual engineer who was due to contact them on Saturday but have managed to get someone there today. If she has future problems how should she contact you? The text number that had been in here?
-
Cloudbreak Creative
(@cloudbreakuk) reported
@virginmedia I agreed a new contract / deal with one of your outbound retentions team on 11th Jan, 8 days later it still hasn’t been actioned and the full amount is due to be taken tomorrow, can you help?
-
Lord Irish 👑 (18k) -$3 ONLYFANS SALE
(@LordIrishx) reported
Only @virginmedia would double my monthly bill & begin charging me for a phone line EVEN THOUGH I DONT HAVE ONE INSTALLED??? 🥴🥴 Can’t even call or message them, useless *****. Would advise anyone to never go with them
-
Vicki
(@VickiSunner) reported
@virginmedia had my install on Saturday engineer only brought one TV box said they would come Monday to install the second box. Not heard anything from them! On the phone to your customer services who are useless !
-
Tom Ward
(@wardyt01206) reported
@NSNO_EFC @virginmedia I can’t even get through to cancel my contract.