Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 01/19/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Burntwood, Rowley Regis, Wolverhampton, Wednesbury, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Sutton Coldfield, Smethwick and Lichfield.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBurntwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    @virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.

  • CannedWildlife Adam O'Hare 🏳️‍🌈 💚 (@CannedWildlife) reported from Birmingham, England

    @virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey

  • KatyFancourt Katy (@KatyFancourt) reported from Birmingham, England

    @virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??

  • AJhyphenCSdotUK AJComputerServicesUK (@AJhyphenCSdotUK) reported from Birmingham, England

    I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬

  • HayleyLaw3 Hayley Law (@HayleyLaw3) reported from Wednesfield, England

    @virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!

  • james_e_grant James (@james_e_grant) reported from Birmingham, England

    @virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?

  • Nparanoid nimrod x (@Nparanoid) reported from Solihull, England

    @virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.

  • TheRusse11a Matt Russell (@TheRusse11a) reported from Birmingham, England

    @virginmedia I managed to fix it by d/l the app again last night. Thank you.

  • StarryUK Mark Starr (@StarryUK) reported from Birmingham, England

    @virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down again

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia I will do both; what’s the number for technical support; will try one last time 🙃

  • matttdudley Matt Dudley (@matttdudley) reported from Dudley, England

    @virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?

  • EverSoSlightlyy Lewis (@EverSoSlightlyy) reported from Solihull, England

    @virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)

  • Jod_69 Jo (@Jod_69) reported from Birmingham, England

    @virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BiancaLouisa89 Bianca 💙 (@BiancaLouisa89) reported

    @virginmedia you are ****.

  • mitesh_desktop Mitesh Kshatriya (@mitesh_desktop) reported

    @virginmedia Still yesterday night my business broadband is not working and I can’t take card payments in my store. I lose Coustmer, I try to contact Coustmer care but no one received call is more then 30 minutes is very poor service.

  • baldtuna Sean Pendlebury (@baldtuna) reported

    @virginmedia seems as though your WiFi is on the Fritz both mine and a friends in Middlesbrough had issues in the early hours this morning, no web pages loading. It is continuing for me today also

  • Mr_JLV_DTFC Joe Le-Vien (@Mr_JLV_DTFC) reported

    Hello @virginmedia are there any known issues with internet connectivity in LU2 please ?

  • WolfOf15 The Wolf (@WolfOf15) reported

    @SpencerSaffer @virginmedia Same issues here in Harpenden

  • WolofBomberg Wolof Bomberg (@WolofBomberg) reported

    Rip off, broken Britain strikes again. Nothing works in this country. #virginmedia

  • andypowers Andy Powers (@andypowers) reported

    Hey @virginmedia what the hell is going on with your service today? I’ve no broadband but it I try and log into your mobile app to check the service status in my area, it can’t even log me in.

  • Editor_James James Moriarty (@Editor_James) reported

    Hi @virginmedia , I'm self employed and work from home. Who at your company shall I invoice for the money I will lose today while your Internet service is down? #VirginMediaoutage #WFH #broadband

  • borodenzil Darren Wilson (@borodenzil) reported

    @virginmedia It's been a week since the fix and the service has gone down again. It's incredibly frustrating and does not help to run a business like this. Currently 35 mins on hold trying to report the issue... It is not acceptable.

  • stedubes Steven John Duberry (@stedubes) reported

    @virginmedia are there issues in the L35 area? Don't have any connection at the moment