Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Burntwood, Oldbury, Birmingham, Brierley Hill, Wednesbury, West Bromwich, Solihull, Walsall, Willenhall, Dudley, Kingswinford, Smethwick, Sutton Coldfield and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Burntwood |
Wi-fi | |
| Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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Paul McDonough
(@FleeDoubleE) reported
from
Halesowen, England
@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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Chris Parkes
(@SurfWorks) reported
from
Kidderminster, England
@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Suzi🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@virginmedia Absolutely useless Rude employees and no help!
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jodie
(@j_o_d_i_e_ugh) reported
@virginmedia Gone back to being bad…
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Kevin Orchard
(@kevorchard) reported
@virginmedia your fibre sucks. Anyone want my business shout me
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Richard McRichard
(@RichieMcRichard) reported
Never known a company like @virginmedia as soon as I ever make ANY change to my services big or small my WiFi goes to pot!!! EVERY SINGLE TIME!!! It was only last week I had to complain because my TV box didn't work for 9 days while they got a replacement out to me!!
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Ludovic
(@WadeLudovic) reported
@designcake @WTrimby @virginmedia Now you mention it, I didn't get any texts about this outage at all. But in fairness to them I didn't believe VM did ground work out-of-hours... then I saw them. They should have repaired the cable yesterday, as William pointed out, but we can work tomorrow so that's good.
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Will
(@Teapotstagram) reported
Are there connectivity issues in the Reading area the service has been absolutely woeful tonight @virginmedia
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Ludovic
(@WadeLudovic) reported
@WTrimby @designcake @virginmedia Yes there is! Just spoke to an engineer working nearby, there is a break in a coaxial cable from here to Rothwell Walk about 250m away. Groundwork guys are on their way but are coming from Kent so delayed by M4 closure. He's aiming to fix tonight unless they need to dig holes.
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aoife ᗢ send help /j
(@aoifetalksshit) reported
virgin media players a piece of ****
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Tim M
(@TMagicyou) reported
@virginmedia why are we suddenly getting VPN/proxy warnings when using our virgin broadband to stream #netflix ? Works ok on mobile data.... @netflix Help!
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Lawrence Jamison
(@LawrenceJamis11) reported
Hi @virginmedia Your Wifi absolutely sucks getting speeds of 12mbps which constantly knocks my wifi off completely. The only device you get any decent speed is the one hooked up to the router. Paying £97 a month for this **** and customer service gives the same answer every time
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Neema Patel
(@NeemaPatel) reported
@virginmedia No response when clicking the link. You only acknowledge something is faulty in the area when I call and won't give me an opportunity to speak to anyone. I habe absolutely no Internet right now. You are now in week 4 of disruptions/no internet. This isn't acceptable. Please help