Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Sutton Coldfield, Oldbury, Smethwick, Lichfield, Bilston, Wednesbury, Halesowen, Cannock, Solihull, Walsall, West Bromwich, Wolverhampton and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Rowley Regis |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure who I’m supposed to be contacting on this but my phone service keeps going in and out is there a problem in Solihull?
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. JAY!
(@JamieEveriss) reported
from
Dudley, England
@virginmedia can someone please advise me how I can make a complaint regarding a refund you owe me?
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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Keats
(@GameAndClay) reported
from
Dudley, England
@virginmedia Thanks Virgin, it’s been emotional to say the least, I think Vouchers are a good way to say sorry @virginmedia as a new customer it says you value the trust i can put in to our future relationship. Thoughts?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down again 6 days in a row now!
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@virginmedia Wifi down AGAIN in b92... come on!
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Nigel Campbell
(@LegincBellion) reported
from
West Bromwich, England
@virginmedia my broadband has been down since 7 am this morning, what’s going on?
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Liam
(@jonesl90) reported
from
Halesowen, England
@virginmedia hi, our v6 box keeps freezing/rebooting and having issues with recordings where they freeze and have to turn it off and restart it before it works again. Hard reset done tonight we couldn’t even turn box off using remote. Can you help please?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia i give up now can't get through no broadband yet again I want my contract cancelled I'm paying for a service I never get! Will someone contact me I'm cancelling my direct debit not getting a penny more off me until i get broadband!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
I seem to speak to @virginmedia more than I do my kids , been on hold for just the 54mins now regarding the fast speed broadband i pay for but never get!
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B67 dazza
(@b67dazza) reported
from
West Bromwich, England
Again @virginmedia your customer service makes me wonder how you survive as a business , I choose to wait to talk to someone as I have the time to atm and what happens as I patiently wait i get cut off .My deal is up soon youre on the back foot now to keep this customer
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Fubz
(@Fubz21) reported
from
Dudley, England
@Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, it has since been resolved. This is not the first time I’ve had this issue and frequently not getting the speeds I am paying for. Not your happiest customer by any stretch of the imagination!
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia NO BROADBAND SERVICE AGAIN! 🤬
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Jaymini Desai
(@JayminiDesai) reported
from
Solihull, England
@virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, same issue as Monday evening and been advised no service until 11pm!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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S JC
(@JCoppar) reported
@virginmedia No, i wanted to ask for an engineer to be sent over to check my broadband service. Since it says everything is working fine when i run the tests myself. If the problem persists then I’m moving forward to cancellation.
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Pixel Robots. (Richard Hooper)
(@Pixel_Robots) reported
@MelonyQ @kubernetesio It's working for me here in England also. Maybe your ISP having issues. I know Virgin Media are.
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Than Andreou
(@ThanAndreou) reported
@virginmedia I've been cut off from three different support calls and been transferred around endlessly on others. All this a day after deciding to transfer virgin to my new home instead of moving to Sky. Seems like a very poor decision on my part. Who can I contact about this?
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Atomic Lummox
(@AtomicLummox) reported
@virginmedia MyVM app wont let me sign in. Virginmedia is just lucky that I don't have any other realistic options for another service. Once 5g is in my area, virginmedia will have to improve rapidly to retain broadband customers
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Alan Kinloch
(@AlanKinloch) reported
@virginmedia Can you stop saying oh Gosh! They advise it’s a serviceability issue. Despite advising weeks ago that there was no serviceability issue.
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Tony Lobban🌈🐻👀🤣
(@lobban_tony) reported
@virginmedia I'm now on hold for your customer services team so wont need to webchat
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Nicola Buckley
(@nicola_buckley9) reported
@virginmedia And there we have the issue I’m raising. So there seems to be no point in me calling again unless someone will go and find out what’s happening for me rather than reading off a screen that says nothing. I will have to proceed with the external compliant. Thank you for your time.
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Than Andreou
(@ThanAndreou) reported
@virginmedia I was told installation would be on the day I moved in (28th of May) then got a confirmation email saying it's on the 27th which obviously doesn't work. Now it's on the 1st of June. I can't self start all because I ordered a second TV box. Why can't I self start Internet on 28th?
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Anthony McGlynn
(@arm431888) reported
@virginmedia Yes that it confused him & he wasn't sure how to fix it other than pods which @virginmedia don't have any stock of & there's a huge backlog of orders with people waiting for orders to be fulfilled Its been 4 weeks of hell so far & goodness knows how much long it'll take to fix
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is