Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 01/16/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Rowley Regis, Birmingham, Oldbury, Wolverhampton, Wednesbury, Burntwood, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Sutton Coldfield, Smethwick and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomRowley Regis Internet
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • docsjmann Steve (@docsjmann) reported from Dudley, England

    @virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia That service is useless it makes up things that isn’t the question I ask

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!

  • alexlowe95 Alex Lowe (@alexlowe95) reported from Birmingham, England

    @virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    @virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    @Mattplaysgames7 @virginmedia Looks like the Erdington area is down

  • roachie1969 Jeff Roach (@roachie1969) reported from Solihull, England

    @virginmedia what are the customer service hours at the moment?

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia Internet for the past 3 days has been absolutely awful!

  • AnnaavfcEdwards edowards (@AnnaavfcEdwards) reported from Birmingham, England

    No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse

  • Tricia__Winspur Tricia (@Tricia__Winspur) reported from Birmingham, England

    @virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.

  • fantom_dave DF (@fantom_dave) reported from Dudley, England

    @virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia Yes we have done every trouble shooting piece of advice under the sun

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia The worst customer service in History gotta be seen to be believed

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @virginmedia 😱 a 100mb internet, TV and phone service that works.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kimporter96 Κimmy (@kimporter96) reported

    @virginmedia I love paying for a service I never seem to get with virgin. I pay for 200mbps and I'm currently receiving 7.5 Mbps...try to access their web page and nothing works on there either...anyone recommend any better services?

  • StormHeaford tracy heaford (@StormHeaford) reported

    @virginmedia Is it a coincidence that I have a complete outage on the day I complain about your service. I couldn't ring that number if I wanted to it's all down.

  • Angiet141 Angie 🌹 (@Angiet141) reported

    @virginmedia internet down again Ch43 9ab

  • shotinthedark19 Anthony (@shotinthedark19) reported

    @virginmedia please could you let me know the date when you intend to pull the plug on your 3g mobile coverage? At this point I'll need to change provider as since you've switched from EE to Vodafone masts my signal is now non existant unless I switch to 3g in my settings. Thanks

  • MissMisterMe Mr Me (@MissMisterMe) reported

    @virginmedia Better connected? Try zero connection ever.. Just wasted half a day trying to get to speak to a customer service rep. It's evidently not possible to do either.

  • simonkeenan007 simon keenan (@simonkeenan007) reported

    @virginmedia Service was horrible, all calls need to be heard two fired two disciplined ....

  • larry_traynor1 Larry Traynor (@larry_traynor1) reported

    @virginmedia does @ofcom know how hard it is to cancel your contract! and no im not calling u again

  • gremla4eva M 🤔 (@gremla4eva) reported

    @virginmedia I’ve tried several times today starting from about 1.30pm. My number stopped working from my old provider about 7.30 this evening. I’m now left with a phone that can’t make calls or send messages and not one single route to customer care was available

  • aliceredqueen1 Carrie 💙 (@aliceredqueen1) reported

    @virginmedia love it when I'm promised a refund on my bill and you still take the full amount, and ignore complaints 👌 Steller service #sarcasm

  • sheilaaa_x Sheila (@sheilaaa_x) reported

    @virginmedia can you advise how I can cancel my broadband contract please? The price will increase tomorrow and your phone lines are closed. I cannot find an email address to send my cancellation notification to.