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Virgin Media outages and service status in Wednesbury, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Wednesbury, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 15, 2:53 PM GMT+1.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 7% E-mail (7%)
  • 7% TV (7%)
  • 5% Total Blackout (5%)
  • 2% Phone (2%)

The latest reports from users having issues in Wednesbury come from postal codes WS10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Walsall, Solihull, Halesowen, Burntwood, West Bromwich, Wednesbury, Brierley Hill, Sutton Coldfield, Stourbridge, Bilston, Dudley, Rowley Regis, and Lichfield.

CityProblem TypeReport Time
Wolverhampton Wi-fi 5 hours ago
Birmingham Total Blackout 12 hours ago
Wolverhampton Internet 1 day ago
Birmingham Internet 2 days ago
Birmingham Wi-fi 2 days ago
Birmingham Internet 2 days ago

Nearby cities with recent reports

Birmingham

21 recent signals

12 hours ago
Wolverhampton

4 recent signals

5 hours ago
Walsall

2 recent signals

4 days ago
Solihull

2 recent signals

5 days ago
Halesowen

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

  • redron1975
    Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia guess what ********* your system is down again. Useless pricks.

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead

  • HenleyStatic
    Stuart Henley (@HenleyStatic) reported from Halesowen, England

    @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • chrispsaras
    Chris Psaras (@chrispsaras) reported from Dudley, England

    @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

  • ThatNeilFleming
    neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @fesshole Imagine having virgin media - those poor kids

  • richardcbishop
    Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported from West Bromwich, England

    @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster

  • a_Muss60
    Andy (@a_Muss60) reported from Swindon, England

    @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

  • HJMKent
    Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England

    @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

  • HuntColin58
    Colin Hunt (@HuntColin58) reported from Birmingham, England

    @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisCoopsSport
    Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported

    Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

  • doozerlyn
    doozerlyn (@doozerlyn) reported

    @virginmedia Can you please supply details of how to claim for compensation as the red button not working on Sky Sports as many people have already tweeted... Not supplying service I'm paying for, breach of contract.... Please supply details as soon as possible, thank you

  • adelux68
    Ade Luxton (@adelux68) reported

    @virginmedia I hope you don’t charge full price next month as you can’t provide red button service today

  • pressjohn2
    John Press (@pressjohn2) reported

    @virginmedia another disappointing service, two weeks running no streaming on sky sports. You’re taking the money not deliberate service. Can’t wait for contract to end. In last month Broadband down for two days, football season starts, no red buttons we are not mugs 😡

  • finn33
    Caroline (@finn33) reported

    @virginmedia And it’s gone down. Again. Are you actually kidding me. What is this lunch time and virgin stops supplying broadband. How hard is this. Get it sorted. I’ve done all the trouble shooting and I’ve paid my bills. Jesus wept. I pay enough. Sort it out.

  • traceyjohnson44
    tracey johnson (@traceyjohnson44) reported

    @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

  • GothGuyGamer
    Gothguy (@GothGuyGamer) reported

    @saltyy_savage @virginmedia i love virgin, but unfortunately when they go wrong, their customer service sucks ***

  • frankieJnr66
    Runningman (@frankieJnr66) reported

    @virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?

  • RlphWigs
    Ralph (@RlphWigs) reported

    @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    @virginmedia I am NOT setting up a passcode. I ought to be able to SPEAK HUMAN TO A HUMAN. I gave spent an hour amd finally spoke to someone but am still complaining to Ofcom 4 a variety of reasons about appalling customer service