Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Burntwood, Birmingham, West Bromwich, Oldbury, Dudley, Wednesbury, Bilston, Solihull, Lichfield, Smethwick, Cannock, Wolverhampton, Walsall, Willenhall and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Wi-fi | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Yes we have done every trouble shooting piece of advice under the sun
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia The worst customer service in History gotta be seen to be believed
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Sport Man
(@IGMP1) reported
@virginmedia Why is the Virgin TV Go app and web browser not allowing sign in? Why is it saying ‘currently not available’? Did this all yesterday and today
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TakeAim Ltd
(@TakeAimCoach) reported
@virginmedia I upgraded at cost 12mths ago to 350mb service but range dropped and signal strength immediately became worse/intermittent. It was perfect prior to this.. and I paid for for the pleasure.
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Jemma Ball
(@ball_jemma) reported
@virginmedia please can I have some help? I urgently need to get hold of an advisor but was waiting on the phone for an hour and have been waiting for an advisor on the chat bot for 3 hours 😢
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Andrew Govan
(@andrewpgovan) reported
@virginmedia Not replying on here either, have you just resigned to the fact that you have no customer service?
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Ricky Fais
(@ricky_fais) reported
Do not go with virgin media there customer service is awful. After being in a virtual queue for nearly 2 hours online the agent is putting me bk in the queue cos it her home time! They expect us to pay higher prices for this level of service! #virginmedia #ripoff #ripoff
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Josh Johnson
(@GeekJoshJohnson) reported
@BrianMCape @virginmedia @Ofcom That's the kicker; I know if I give it a few months and go back I'll get a fantastic deal! No benefit to being a loyal customer to companies like that
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RM
(@RM64664493) reported
@virginmedia now been on hold for an hour and a half just to cancel my wifi because you won't let customers do this online. Disgraceful waste of my time
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HeldoC
(@c_heldo) reported
@virginmedia They reply fairly quick asking what the problem is then nada. Nothing zilch 🧐
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TakeAim Ltd
(@TakeAimCoach) reported
@virginmedia I’ve been contacting for months about poor service, it’s now about your proposal to increase my service fee... when my service has been subpar for over a year now
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stuart
(@stuart65981966) reported
@virginmedia Your customer service Is beyond a joke. I’ve have been on the phone for 90mins and get nowhere.