Virgin Media Outage Report in Wednesbury, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cannock, Oldbury, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Solihull, Sutton Coldfield, West Bromwich, Dudley, Burntwood, Brierley Hill and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Cannock |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
-
고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
-
💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
-
Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
-
고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
-
Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
-
Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
-
💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
-
adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
-
Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
-
Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
-
Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
-
Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
-
alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
-
wolvesmarc
(@wolvesmarc) reported
from
Dudley, England
Virgin Media outage lasted about 1 minute and the shits trending.
-
Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
-
Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
AnotherHowie
(@AnotherHowie) reported
@virginmedia I did this in a different browser, with the same results. As a developer, expecting users to log out of every website to try fix an issue with your website is not a good solution.
-
Gillian Mitchell
(@GillianKerr17) reported
@virginmedia why can’t customer service put us through to your complaints department?
-
QueensCross
(@queenscross15) reported
@virginmedia I have checked the test link. It constantly says there appears to be a problem and to check back in 24 hours. I have phoned but always get a recording... never a human. This service has seriously gone down hill. The router is faulty. I can't repeat it often enough.
-
LouB
(@Lou_b_) reported
@virginmedia It looks like it but can our monthly prices be looked at as we will have to cancel as this is almost triple what we were paying
-
Paul R. Gibson
(@DMYeti) reported
@virginmedia That’s a get out John. Your customer service is ridiculously poor in general, and you are showing no effort to make amends or offer assistance. Simply call the customer service number that wasn’t working yesterday.
-
Basic with Life
(@Joses_World) reported
When #virginmedia says your network cable has been unplugged but you’re the only person in the house. 👀 👻😳
-
Melody__chan
(@Melodic__Melody) reported
God I'm so ******* close to taking a sledgehammer to my stupid ******* modem since Virginmedia is a gigantic pile of ****.
-
Terri Slade
(@Tezarozaboza) reported
@virginmedia No. It's always on the fault page, the problem is that it keeps going down
-
Brian McCowie
(@BrianMcCowie01) reported
@dyanreighton @virginmedia Having the same issues mate, Virgin have recently bit off more than they can chew after agreeing to provide 450,000 homes with Virgin services… they can’t even supply their current customers… SKY HERE I COME!
-
Joshua Hutchinson
(@JelliotHutch) reported
@virginmedia Hi. Yes we have multiple times. Keep getting told a specialist engineer will phone and talk us through it but nobody ever calls! Please can you arrange for this. Not even been with you one week and it’s already not working. Thanks