Virgin Media Outage Report in Wednesbury, Sandwell, England

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, West Bromwich, Walsall, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	8 hours ago
Birmingham	Internet	8 hours ago
Oldbury	E-mail	9 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Internet	13 hours ago
Birmingham	Internet	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

• 
  Kim Etheridge (@ketheridge71) reported 1 minute ago from Lichfield, England

  @virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!

• 
  JArnie (@ja2xarnie) reported 2 minutes ago from Birmingham, England

  @virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line

• 
  Jason Hannon (@Jasonhannon85) reported 17 minutes ago from Solihull, England

  @virginmedia It’s saying service is fine but I still have no reception so can’t receive calls

• 
  Mad Dog Malcs 🇬🇧 (@MadDogMalcs) reported 21 minutes ago from Birmingham, England

  @virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.

• 
  Thomas Thomson (@Thomo993) reported 21 minutes ago from Birmingham, England

  @virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??

• 
  Caroline (@kittykaz13) reported 26 minutes ago from Birmingham, England

  @virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!

• 
  James Rogers (@JWRogers82) reported 30 minutes ago from Perton, England

  @virginmedia broadband is down in WV6 can you confirm this please

• 
  Kieron Conroy (@kieronjconroy) reported 31 minutes ago from West Bromwich, England

  @virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!

• 
  💎 ACT 2 (@_auralaura_) reported 32 minutes ago from Birmingham, England

  Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.

• 
  Justin James Clack (@JustinJmsClac) reported 35 minutes ago from Halesowen, England

  @virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.

• 
  💎 ACT 2 (@_auralaura_) reported 35 minutes ago from Birmingham, England

  Has Virgin Media just gone down for anyone else?

• 
  Mark Jones (@villans1982) reported 35 minutes ago from Halesowen, England

  Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing

• 
  Caroline (@kittykaz13) reported 43 minutes ago from Birmingham, England

  @virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long

• 
  Leyton Jordan (@Leyjay17) reported 43 minutes ago from Birmingham, England

  @virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬

• 
  John Bird (@John_L_Bird) reported 43 minutes ago from Dudley, England

  @virginmedia when I resubscribed to your service for 18 months I requested wifi boosters which I was advised would be posted to me. 3 months on nothing received. Can’t get through on the phone or website chat service.

• 
  Jason Hannon (@Jasonhannon85) reported 44 minutes ago from Solihull, England

  @virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low

• 
  Caroline (@kittykaz13) reported 50 minutes ago from Birmingham, England

  @GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday

• 
  Mark Jones (@villans1982) reported 52 minutes ago from Halesowen, England

  @virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling

• 
  Leyton Jordan (@Leyjay17) reported 53 minutes ago from Birmingham, England

  @virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢

• 
  Skuly (@SkulyMusic) reported 55 minutes ago from Aldridge, England

  @virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie Rose (@sophiesuga87) reported 2 minutes ago

  @virginmedia Still no wifi or TV in SE11 (since yday) . The fix times have gone from 10am to 12pm, then 4pm and 7pm. I'm actually scared to check again in case the fix time has changed again. Praying to get wifi back at 7pm 🙏🙏🙏🤞🤞🤞

• 
  Albert Mulli (@MulliAlbert) reported 4 minutes ago

  @willjennings80 @virginmedia So pointless, every complaint on here gets a BS auto reply from a bot

• 
  Liam Biggs (@CazuaLLUK) reported 6 minutes ago

  @virginmedia 0345 454 1111 - and it cuts off saying your too busy, DM me please we'd like to get this resolved. The customer service today was shocking!!

• 
  Matt Jones (@matthewwjones) reported 6 minutes ago

  @virginmedia They said they couldn't send another engineer out, but there is a fault affecting the whole area so there was somebody already working on it. Estimated fix time is by Monday 15th.

• 
  Claudette Hewitt (@Claudette966) reported 6 minutes ago

  @virginmedia I am sadly with virgin media and have had no tv or internet for the past 2 days. Each time I contact virgin media they give me a time when it will be back on. Each time that given time comes and goes and my tv and broadband are still down. Virgin Media's service is rotten!

• 
  Jamie Hands (@jamiehandsdev) reported 6 minutes ago

  Disgusting that @virginmedia are making an elderly woman wait another 3 days on top of the already 5 days to send an engineer to fix her phone in the middle of a lockdown! Shame on you @virginmedia!

• 
  Chin - ⚒️ 2021 is going to be properly insane ⚒️ (@Chinn888) reported 8 minutes ago

  @bt_uk Can you please get something new FFS..and..Tell your marketing team that when you show this on my TL multiple times a day it just pisses me off. I have Virgin Media and it's crap, I want to switch but you ain't making me think BT.

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 9 minutes ago

  You MUST know @virginmedia that this is a serious outage problem that’ll take days to fix and you’re telling us incrementally that it’ll be fixed. How can you expect customers to trust you?

• 
  Mohamed Mojo Idle (@MohamedIdle) reported 15 minutes ago

  @MPOfficial_1 @virginmedia Got a month left and I’m already searching for a different provider that has a better customer service and don’t just lie about when issues should be fixed by.

• 
  Claudette Hewitt (@Claudette966) reported 15 minutes ago

  @virginmedia I am sadly with virgin media and have had no tv or internet for the past 2 days. Each time I contact virgin media they give me a time when it will be back on. Each time that given time comes and goes and my tv and broadband are still down. Virgin Media's service is rotten!