Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 01/17/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Oldbury, Wolverhampton, Wednesbury, Burntwood, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Solihull, Sutton Coldfield, Smethwick and Lichfield.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomRowley Regis Internet
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia It’s saying service is fine but I still have no reception so can’t receive calls

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday

  • LEE__83_ loc (@LEE__83_) reported from Wednesfield, England

    Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service

  • dpaudioUK dpaudio (@dpaudioUK) reported from Birmingham, England

    Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢

  • _auralaura_ 💎 ACT 2 (@_auralaura_) reported from Birmingham, England

    Has Virgin Media just gone down for anyone else?

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬

  • MadDogMalcs Mad Dog Malcs 🇬🇧 (@MadDogMalcs) reported from Birmingham, England

    @virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.

  • villans1982 Mark Jones (@villans1982) reported from Halesowen, England

    Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!

  • Rob_Hallmark Rob (@Rob_Hallmark) reported from Birmingham, England

    @virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade

  • JustinJmsClac Justin James Clack (@JustinJmsClac) reported from Halesowen, England

    @virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.

  • Thomo993 Thomas Thomson (@Thomo993) reported from Birmingham, England

    @virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??

  • villans1982 Mark Jones (@villans1982) reported from Halesowen, England

    @virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long

  • JWRogers82 James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia broadband is down in WV6 can you confirm this please

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low

  • kieronjconroy Kieron Conroy (@kieronjconroy) reported from West Bromwich, England

    @virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!

  • _auralaura_ 💎 ACT 2 (@_auralaura_) reported from Birmingham, England

    Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MissyPoppy julia laidlaw (@MissyPoppy) reported

    @virginmedia Hi. Finding it impossible to find a way to make a change to our package. We no longer have a landline phone so need to remove that element from our package. Please can someone help. Thanks!

  • vardon91 Ashley Vardon (@vardon91) reported

    @virginmedia The internet connection in central London is nothing short of terrible. What is going on?

  • visualsbyneon Neon (@visualsbyneon) reported

    Virgin Media - Fix your **** @virginmedia @virginmedia

  • unrulyupstart unrulyupstart (@unrulyupstart) reported

    @virginmedia Yes but it has been the weekend. It seems to be like clockwork. 6.45pm and the internet goes down.

  • mjdi_76 Mark Jardine (@mjdi_76) reported

    @virginmedia I thought my situation was a one off but looking through the comments obviously not! No net/tv for 8 days. Engineer failed to arrive twice. New router still no service. had to buy loads of data for phone for kids to home school. Beyond shocking!

  • mccallum0607 Rob Mccallum (@mccallum0607) reported

    @virginmedia I'm sorry am i understanding this right you want me to ask random people that are your other customers on a community forum to help fix my Wi-Fi issue?

  • sophied57798916 sophie davidson (@sophied57798916) reported

    @virginmedia we have had an engineer twice, broken again. cant get through on phone or online to anyone and still paying in full. also had loss of internet and tv. how do we get help and refund? customer service seems impossible at mo

  • GulshanBoodhooa Gulshan Boodhooa (@GulshanBoodhooa) reported

    @virginmedia last two days there has been no broadband in the n13 area. There monthly tariffs have gone up and service has gone down. Not a happy customer

  • NatalieCHowell Natalie (@NatalieCHowell) reported

    @virginmedia @FGuerrouani We have phoned up about the issue nearly 10 times now and never been given a fault reference number. Just a made up date in the future when it should have been fixed by

  • Claire_Bear_96 🌈\o/🌈 (@Claire_Bear_96) reported

    @virginmedia Oh and another thing, if a customer asks to speak to a manager or someone in charge it should be done. No excuses, we were refused to be put through to someone higher up when phoned last night. We'll be going to another provider that actually HELPS their customers