Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 02/24/2026 22:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Solihull, Sutton Coldfield, West Bromwich, Dudley, Burntwood, Brierley Hill, Bilston and Lichfield.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!

  • roachie1969 Jeff Roach (@roachie1969) reported from Solihull, England

    @virginmedia what are the customer service hours at the moment?

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.

  • brettellis1982 Brett Ellis (@brettellis1982) reported from Birmingham, England

    @virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app

  • shaunreeves Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia Internet for the past 3 days has been absolutely awful!

  • Tricia__Winspur Tricia (@Tricia__Winspur) reported from Birmingham, England

    @virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @virginmedia I can only await for the service I ordered then... hopeless

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @virginmedia 😱 a 100mb internet, TV and phone service that works.

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse

  • Dawn08503854 Dawnie (@Dawn08503854) reported from Wednesfield, England

    @virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.

  • alexlowe95 Alex Lowe (@alexlowe95) reported from Birmingham, England

    @virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • LB_WFC Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.

  • brettellis1982 Brett Ellis (@brettellis1982) reported from Birmingham, England

    @virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia Yes we have done every trouble shooting piece of advice under the sun

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia wifi down yet again B37 area 1 hour on hold cut off again!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Damo589 Damo Hampshaw (@Damo589) reported

    My @virginmedia router and tv box spends more time down than it does working at min.... Terrible service!!!

  • selfdestruct anish (@selfdestruct) reported

    ive had no internet for past 4 days due to problems with the cabling outside my house and the @virginmedia engineer was the nicest man ever he even gave me a new ethernet cable since mine had broken connectors

  • PaigeNeonWolf PAIGE (@PaigeNeonWolf) reported

    @virginmedia 💀 yes of course I’ve done that both say there is an intermittent signal in the area..

  • emmadublinworld Emma Dublin (@emmadublinworld) reported

    @virginmedia No - I’m trying to teach from home on remote video software. Relying on my o2 4G connection. The whole my local area including three towns seems to be down.

  • Dan13lBurk3 Daniel Burke (@Dan13lBurk3) reported

    @virginmedia Or you could advise them for me. Seeing as you are aware of the issue and the area….

  • MetalSpotter666 gbg (@MetalSpotter666) reported

    @virginmedia hi why have I been charged a whopping 62 quid on a sim only contract that should be only 10.39 a month, any time I ran out of data I payed for a 3GB data data bundle, if it weren't for your **** Internet I wouldn't have had to, now I'm being charged twice #robbery

  • angelah00407330 Angela Howard (@angelah00407330) reported

    @virginmedia I called them, £44 a month is the best offer. A new customer can have the same for £28, but that’s the best I can have. If 17 years of being a loyal customer means nothing to you I’ll just go elsewhere.

  • philnelkin phil@nelkin.com (@philnelkin) reported

    @virginmedia Hi there. So. On my APP it says we have an issue in our area. I just want to check because our upload speed is low and I've just upgraded to 350. I wanted to check that the fault is related to a local issue and not my upgrading. Download speeds are good. Thank you.

  • RantWithJames James Bell (@RantWithJames) reported

    @virginmedia i raised a complaint with the moving team weeks ago and haven’t heard anything (2 months of failing to install because of kier/virgin’s own failures, and then giving up). What’s the story? I’m also owed a decent sum of money and compensation. Acc 695495801

  • JurgensReds1609 . (@JurgensReds1609) reported

    @gavreilly It took you one minute to repost the amount of positive swabs, yet it took you 3 or 4 hours to post the good news about the lowest hospital numbers since the 10th of October, you and the Virgin media news crew jump for joy at bad news and fear and it clearly shows