Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 03/03/2026 09:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Walsall, Willenhall, Solihull, Birmingham, Oldbury, West Bromwich, Cannock, Rowley Regis, Halesowen, Stourbridge, Sutton Coldfield, Dudley, Burntwood and Brierley Hill.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomWalsall Internet
United KingdomWalsall Internet
United KingdomWillenhall Total Blackout
United KingdomSolihull TV
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @virginmedia I’ve had 2 issues in last 2 weeks in Europe and away again tomorrow. You tell me all working yet it doesn’t. We reset everything and you had to escalate issue. Within 24 hours it started to work in Greece. No service in guernsey which means it’s not going to work tomrorow Spain

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @virginmedia Please can you call me. I am ready to cancel if this is not resolved today. Your service does not meet even the minimum standard required.

  • ubermodd spooky sad face 🙁🎃 (@ubermodd) reported from Lichfield, England

    why is virgin media down though

  • baggies_i Adam (@baggies_i) reported from Birmingham, England

    @virginmedia It's not some 😂🙈 it's everyone mate noticed my Google pixel just went to H+ from 4G so appears you've switched everyone to 3G while fixing the issue. #virginmobile

  • mo4g_777 mo4g (@mo4g_777) reported from Birmingham, England

    @virginmedia maybe if virgin didn’t spend shedloads of money on crap adverts and looked after your customers better it would mean something

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @virginmedia And to add to that 7 calls to your customer service and we going round in circles. Appalling customer service

  • ChapmanGaynor Gaynor Chapman (@ChapmanGaynor) reported from West Bromwich, England

    @virginmedia how long is this network going to be down. I can’t make calls on my mobile and I have no internet connection and haven’t had any since about 1pm , not happy

  • RuthOlive1968 Roggy (@RuthOlive1968) reported from Solihull, England

    @virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.

  • TheWebEngr Phillip | The Web Engineer 👨🏻‍💻 🌋 (@TheWebEngr) reported from Birmingham, England

    @virginmedia my wife is on the 4th phone call to you guys and is in tears beacuse she is stressed out by one of your operators who she cannot understand and has made her incredibly upset. My wife has major health issues and you are not helping at all.

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia not long after that because I immediately received a high bill but was told it takes 30 days to set up, so I accepted that. I've messaged & emailed about all this before & gave up because of poor or non-response. It's frustrating. I'm very busy and don't have time to keep chasing

  • TheWebEngr Phillip | The Web Engineer 👨🏻‍💻 🌋 (@TheWebEngr) reported from Birmingham, England

    @virginmedia I think my wife would like someone high up to call her. As she is inconsolable at the moment. She has been passed from pillar to post on the phone for the past 90 mins and is still on the phone. My wife has some major health issues and no one seems to want to help.

  • Realtimeedu Lynne Taylerson (@Realtimeedu) reported from Birmingham, England

    @virginmedia @Virgin_Victoria Call charges are not as bad as the wasted hour on the phone and another long wait ongoing now for the text help service to respond. Seems @MoneySavingExp forums are correct about difficulty leaving. All I need is a PAC texted or emailed to me and I'll be on my way.

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia I called the mobile team at the start of the year to put a £5 cap on my mobile contract which my daughter uses but have now received a bill for £29 and discovered the cap was never put on. CS on the phone insisted I've never called about this but I know for a fact I did....

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia michael at support promised to call me back after 2 days and still not had a call back

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia Checked with the team. New SIM won’t help with Push Notifications.

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @ClaireBoyles @virginmedia I’m having a nightmare with customer service. No one listens or takes accountability!

  • Realtimeedu Lynne Taylerson (@Realtimeedu) reported from Birmingham, England

    @virginmedia I am waiting, for 15 hours so far. Am thinking of ringing the upgrade or new phone line as I'm sure I'll be dealt with straight away then. Ofcom will be able to advise me I'm sure with help of @MoneySavingExp

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia HD is almost as good, but sport in SD is just horrible to watch

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @virginmedia I am away in Europe again from tomorrow and need a service that works. I have been on hold for 30mins several calls and your assistant cut me off despite a promise at the start of the call that they will ring straight back should the call end. I’m still waiting 2.5hr later!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mitesh_c_patel Mitesh Patel (@mitesh_c_patel) reported

    Hi @virginmedia, I requested disconnection of my Virgin broadband on the back of the price rise.The next day I got a call from your retention team,they promised to provide me the credit of 50 GBP and the monthly price of 22 GBP.I never got the credit they promised.#shameful

  • gaznewbz gareth newby (@gaznewbz) reported

    @virginmedia I need to reset my password because it won’t let me login

  • NJM71 Nic Millar (@NJM71) reported

    @virginmedia I'd rather contact them when it's convenient for me when I'm not working, hence the messaging service (which is a waste of time) .. but thanks 🙄

  • NicholasDickens Nicholas Dickens 🇺🇦 (@NicholasDickens) reported

    Sad to pay for internet and get no service and when I ask for help it’s ignored. Nice to know you get what you pay for – not. @virginmedia

  • kl_coop Kelly-Leigh Cooper (@kl_coop) reported

    @virginmedia I need support please with a charge on returned equipment, are you able to help?

  • Christo32281499 Chris Senior MSyl BA hons M.ISRM (@Christo32281499) reported

    @virginmedia @O2 I have never dealt with such incompetent members of staff. Signed up to Internet and get charged for a SIM phone line. Then told I have to cancel my whole account and I can't get any money back for a service I didn't ask for or even start.

  • Schmorgster Schmorgs (@Schmorgster) reported

    @virginmedia Your customer services is shocking. It's taken 45 mins (in conversation) to remove a £5 add-on from my TV package. You also tried to con me into signing a new 18 month contract to do so. Fortunately, I had your T&C's to hand to put that right! Very poor experience.

  • _outdoorfanatic Nick Canham (@_outdoorfanatic) reported

    @virginmedia It's been absolutely terrible all day again. You can't even use the excuse it's because people are at home working any longer.... I just want what I pay for, an average of 350mb!

  • DianedmDixon Diane Dixon 💙 (@DianedmDixon) reported

    @virginmedia @vmbusiness can you help? Disasterous day for our patients no phone lines, and a saga of terrible advice & service from your customer service. Truly shocking

  • Barney666Simon Barney 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Barney666Simon) reported

    @virginmedia What’s happening with your Moderators looking into this issue as previously stated ❓