Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 12/05/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Sutton Coldfield, Solihull, Wolverhampton, Walsall, West Bromwich, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomSutton Coldfield Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Are you real? I work I have to hold down a job

  • Nikkyt_23 Nicole Talbott (@Nikkyt_23) reported from Birmingham, England

    @_adam_cohen_ @virginmedia Adam. Story of my life complaining to VM! I’ve had 7 engineers to fix the same problem and then today some little **** called Melissa told me she has already been on the phone for 30 minutes with and put the phone down!

  • tweet_estaa Adwoa Agyeiwaa (@tweet_estaa) reported from Birmingham, England

    @virginmedia If these pods don’t work, I’ll back with more reasons for why people should avoid using your rubbish service. It’s pathetic really that I have to come on Twitter to do this for you to be bothered just because of reputation. Disgraceful

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.

  • simplepics66 Simple pics 📷 🇬🇧 (@simplepics66) reported from West Bromwich, England

    @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    @deepblue1990 @virginmedia Power users are utter bastards to provide support for tbf

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia big thanks for your rubbish service that meant I dropped out of giving a lecture part way through - we pay a small fortune and expect decent service

  • Dannuccino Dan (@Dannuccino) reported from West Bromwich, England

    I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.

  • charlottetomtom Charlotte (@charlottetomtom) reported from Solihull, England

    @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Turns out turning your @virginmedia Hub 4 off and on again resets the 2.4GHz network name.

  • PM_PaulMartin Paul Martin (@PM_PaulMartin) reported from Birmingham, England

    @virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rikypahlv Riky Pahlepi (@Rikypahlv) reported

    @VirginMediaIE hi, can you help me to set up the broadband because i have no virgin media wall outlet? We just Received the package on Saturday. Thx

  • _davidconnolly david connolly (@_davidconnolly) reported from Dublin City, Leinster

    @marmulades oh it's very tenuous if I'm honest. mostly about keeping the ipv6 of virgin media in ds-lite ipv6 w/o breaking PlayStation Network by subbing in some nice ipv4 connectivity from digiweb. pings / routes in inex are much better for digiweb so I wfh with it too

  • arunkchaubey Arun Chaubey (@arunkchaubey) reported

    @virginhelp @richardbranson @virginmedia Unfortunately they haven’t been, that’s why I tagged Sir Branson, they’ve passing the ball from one to another, it’s been 4 months and 3 months ago they gave me a dongle for temp Internet and it’s stopped this morning, made several calls and texts via bots but no resolution

  • Danielraphael1 Daniel Raphael (@Danielraphael1) reported

    Currently been on hold with @virginmedia for over an hour after an engineer claims to have turned up at 2pm for a 1pm - 6pm slot… no call, someone has been in all day… liars and terrible customer service… see if I get response on here whilst I remain on hold

  • DannyIKWeb Danny (@DannyIKWeb) reported

    @virginmedia Well John it’s just cost virgin media a 7 year (maybe more) customer. Paying a chunk of money each month for the sake of £35 activation charge. (Which as an old NTL staff member is just a way of making ££ as nothing is done as part of that activation charge it’s just 100% profit)

  • Pau1Evan5 Paul Evans (@Pau1Evan5) reported

    @virginmedia Last weekend when I saw I was still being billed for a full service. Just a bunch of jokers. There is no point asking me though as you have already said you can’t do anything. I would recommend everyone stay away from @virginmedia

  • leosmudgersmith leo smith (@leosmudgersmith) reported from Iver, England

    @virginmedia nice service guys cut me off on wrong date should I cut off my direct debit on the wrong day shocking service

  • Danielraphael1 Daniel Raphael (@Danielraphael1) reported

    Haha whilst on hold they’ve just said they’re closed… do not use @virginmedia … never use @virginmedia …. Bunch of incompetent pricks… going to escalate this as high as possible…

  • ebhodge Brian Hodge (@ebhodge) reported

    @virginmedia What is wrong with your live sports broadcast here in Waterford? Stuttering breakdowns ruined the Leinster game and is still pathetic. No phone number to lodge query/complaint

  • arunkchaubey Arun Chaubey (@arunkchaubey) reported

    @virginhelp @richardbranson @virginmedia Initially they said a cable repull is needed but nothing is really been done to get our family back online. I’ve waited for more than 30 hrs in total and called at least same number of times to resolve the issue incl raising it with cedr/cisas and still charged regularly