Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Solihull, West Bromwich, Sutton Coldfield, Wolverhampton, Walsall, Burntwood, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia Internet for the past 3 days has been absolutely awful!
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Steve
(@docsjmann) reported
from
Dudley, England
@virginmedia rubbish customer service. How can you email them. When they don’t provide with the internet to email them about their problems.
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Yes we have done every trouble shooting piece of advice under the sun
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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Liam
(@LB_WFC) reported
from
Willenhall, England
@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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DF
(@fantom_dave) reported
from
Dudley, England
@virginmedia The broadband has been off two or three times today again and is off at the moment. I’m sick of this now as both myself and the wife work from home. I’m currently looking at cancelling and alternate providers. The service was fine until Wednesday last week when you did an update
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Callain
(@Callain89) reported
@virginmedia And spend all day on the phone again!? Here's a simple resolution, get a manager to ring me back rather than getting passed round every department in the company running up mp MY PHONE BILL
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Sue Dawes
(@SueDawes9) reported
@virginmedia Rang today to cancel can’t even do that as your systems down till 10.30 am and you don’t call customers back. Dreadful given I waited 15 mins to find that out!!!
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jos2000
(@Xxjos2000xX) reported
@virginmedia This has caused a ton of grief, and your system has assumed that it's already been delivered and has told me to set it up in the next 24 hours. Your support did not help in the slightest, I had to deal with your parcel being incorrectly addressed by ringing yodel myself.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.
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Maria
(@StavzMaria) reported
@virginmedia Hello. Yes I believe so. Just went onto the link you provided and it ran checks confirming there are no issues. Wifi is up and running now but for the last 2 months has been temperamental and I work from home. Is this an issue in my area??
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Simon Kloot
(@TraderSimon) reported
@virginmedia OK, done that and still exactly the same problem. Can access Siteground with VPN. Siteground unreachable without VPN.
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David Macmillan
(@Macmilla16David) reported
@virginmedia I have tried that and cant get past the automated service
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Sue Dawes
(@SueDawes9) reported
@virginmedia once again you seemed to have excelled yourselves!!! 2 months of calls and still you can’t confirm the offer you’ve promised. BOT service disaster and call centre never enough staff.
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Simon Kloot
(@TraderSimon) reported
@virginmedia It doesn't work without a VPN on the Virgin connection.
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Adrian Brooksbank
(@Chadlad1) reported
@virginmedia Hi, complete system, home phone, internet,tv down in LS21 2AR can you confirm you are aware please? Work all bloody week & can't access anything in my free time 🤬🤬🤬