Virgin Media Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, Dudley, Lichfield, West Bromwich, Solihull, Bilston, Sutton Coldfield, Burntwood, Rowley Regis, Wednesbury, Cradley Heath and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Matt Russell
(@TheRusse11a) reported
from
Birmingham, England
@virginmedia I managed to fix it by d/l the app again last night. Thank you.
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Steve Wiley
(@S_Wiley303) reported
from
Walsall Wood, England
@virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim
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Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
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Ultimate Girls
(@ultimate_girls) reported
from
Birmingham, England
Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
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AJComputerServicesUK
(@AJhyphenCSdotUK) reported
from
Birmingham, England
I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬
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Hayley Law
(@HayleyLaw3) reported
from
Wednesfield, England
@virginmedia waited in all day yesterday, was supposed to have a self instal pack delivered m but didn’t turn up, tracking still states 3.10.20. Please help!!
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Adam O'Hare 🏳️🌈 💚
(@CannedWildlife) reported
from
Birmingham, England
@virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.
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Katy
(@KatyFancourt) reported
from
Birmingham, England
@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
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nimrod x
(@Nparanoid) reported
from
Solihull, England
@virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia I will do both; what’s the number for technical support; will try one last time 🙃
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@vmbusinesshelp DON'T BUY VIRGIN MEDIA!!!! 2nd outage of the week. No responsibility or money back. I will be moving my business broadband elsewhere after speaking to OFCOM. #Useless #Shocking #avoid
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
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James
(@james_e_grant) reported
from
Birmingham, England
@virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia No but the automated message at customer services says there's an outage. How can this keep happening?
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down again
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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julia Richman
(@Julia10371) reported
@virginmedia I am going to. I am about to ring again and cancel my contract. As they still have not rung me as promised yesterday and was fobbed off again
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Vasyl Slobodyan
(@VasylSlobodyan) reported
@virginmedia I did so, what about the terrible customer support that has promised me credits 4 or 5 times but when I asked about those - they are not in the system? How can u have such a disjointed company i don't understand...
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p a z
(@pxzpazpxz) reported
@virginmedia WHY YOU ANSWERING TWEETS NOT DIRECTED AT YOU BUT NOW THAT ITS A CONVERSATION YOU ARE IGNORING ME jfc thank god I still have 13 days to cancel cos u ain’t making it easy huh
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Rythmic
(@IWebActionable) reported
@virginmedia I was trying to cancel. Am still trying. Currently on hold, again. Would have stayed, but every time I need to ring you, it wastes so many hours of my time.
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Emma Allen
(@EmmaAllenOz) reported
@virginmedia since upgrading hub 3 to hub 5, our Internet speed has been shocking. Is there an issue? Can I go back to the hub 3?
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Armour Garden Design.
(@Armour_DS) reported
@The_RHS Yes, having issues with your site, but strangely, only when on Virgin media Internet
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Simon Avann
(@TallmanFM) reported
@virginmedia what’s the point of having an online help chat that doesn’t work! No wonder it takes so long to get through on the phone! Abysmal service, everything requires a phone call yet no one can get through. Only want to reduce my package, should take 2 minutes online…….
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Sophie x
(@sdlaight) reported
@virginmedia can you please help me understand as to why I’ve been cut off twice; an hour on hold and not even spoken to anyone. I would like to cancel my contract
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p a z
(@pxzpazpxz) reported
@virginmedia are you going to help?
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p a z
(@pxzpazpxz) reported
@Slugslime2 @virginmedia lol I signed up for that one as a new customer and their website forced a worse one on me, now I can’t change it or cancel it