Virgin Media outages and service status in Wednesbury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 7 outage signals in the last 24 hours around Wednesbury, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 18, 6:40 PM GMT+1.
- Internet (39%)
- TV (37%)
- Wi-fi (12%)
- Total Blackout (7%)
- E-mail (5%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wednesbury, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Bilston, Brierley Hill, Stourbridge, Walsall, Sutton Coldfield, Solihull, West Bromwich, Dudley, Kidderminster, Kingswinford, Smethwick, and Halesowen.
| City | Problem Type | Report Time |
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2 hours ago | |
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TV | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 6 hours ago |
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Wi-fi | 6 hours ago |
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Internet | 23 hours ago |
Nearby cities with recent reports
40 recent signals
11 recent signals
11 recent signals
6 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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Simon Neale (@nealesj) reported from Swindon, EnglandHey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia
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Neil Simpson (@nippa77) reported from Swindon, England@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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LynneMUFC#22#44 (@LynneMasters) reported from Birmingham, England@virginmedia why is the Sky Sports red button not working
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🏴Simon Evans🏌️♂️ (@simonevans1973) reported from Birmingham, England@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
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Stuart Henley (@HenleyStatic) reported from Halesowen, England@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England@virginmedia red button for the football not working again. @SkySports
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Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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Simon Neale (@nealesj) reported from Swindon, England@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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Susan Johnson (@SusieWJr) reported from Swindon, England@virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.
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Trickie Dickie (@NickHickey84) reported from Bradmore, England@virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM
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jen (@jenkin99) reported from Birmingham, England@virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????
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Rob Chipman (@robchippyman) reported from Birmingham, England@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
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Bonna (@Phil_Bonna) reported from Birmingham, England@Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great
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Simon Neale (@nealesj) reported from Swindon, EnglandIt looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now can’t get any live football or movies @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Trickett/Green (@skgreennz) reported@virginmedia But your customer services have take 2 months and they lie
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kerry (@_kerryking_) reported@virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!
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Marcus (@MarcusMarianoo) reported@virginmedia internet issues for 2 weeks now and still no update, very inconsistent when checking service status too, it goes from intermittent to everything ok every few times I check it?
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Kathleen Owen (@Kathlee38871288) reported@jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem
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Hypocrisy Hunter (@HypocrisyHunta) reported@Benleo @virginmedia They've always been ****. Their broadband is down more than the internet in Iran. Toob is way better
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Monapics.com (@Monapics) reported@Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English
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Jake T (@05jake5) reported@jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.
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adrian warren (@apgloria) reported@Benleo @virginmedia They cannot be worse the Vodafone or BT, maybe as bad, but impossible to be worse
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Ted (@tkly57) reported@virginmedia I have had no TV since Thursday morning. Every year your prices go up above the rate of inflation and the is NO improvement in service. I have no reason to stay with Virgin Media.
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Phil the-trucker 🇬🇧 🏴🏴 (@phibel69) reported@Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful