Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 03/03/2026 02:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Cannock, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Solihull, Sutton Coldfield, Dudley, Burntwood, Brierley Hill and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWalsall Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia Nope no difference . Usually do this 3 times a day and normally solves the problem

  • josh_moreton Josh Moreton (@josh_moreton) reported from Birmingham, England

    @virginmedia Yes the whole service is down and I’ve already registered the faults over the phone and I’ve used the app to get text updates. But the resolve time keeps changing and there no description to the fault itself.

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @virginmedia Bedroom installation contracted weeks ago for ill person. Didnt happen. Scant, apathetic apology, told new date might now be few weeks. Was held up collection from hosp awaiting techs that never came. We've no clue what's happening when, nor the effort to keep trying for it.

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia I've already tried calling. The agent wouldn't accept what I was saying and basically called me a liar so I tweeted you & you advised me to file a complaint on the website to which I've received no response at all. I feel my only chance of a result is to take it to CISAS.

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    @richardbranson @virginpulse why i think virgin media having iso 90001 on testing bulk buying of @tim_cook stuff richard on your 2% losses since liberty carbon emissions uk with crap

  • field133 daniel (@field133) reported from Dudley, England

    @virginmedia absolute joke virgin broadband nearly 6 weeks of intermittent issues with no broadband and again yesterday and today when you call no one answers just holding this needs to be addressed

  • josh_moreton Josh Moreton (@josh_moreton) reported from Birmingham, England

    @virginmedia any news on what the issue is in west Birmingham, had no phone, internet or TV for 19 hours now. Fed up of ringing the automated customer service number.

  • 6ft3Queen ✮。 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮。 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@6ft3Queen) reported from Birmingham, England

    @virginmedia down again 😤

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    Starting to have all the same Connectivity problems with @virginmedia as before even now we have their “best” hub. Fed up of having connectivity issues with our supposedly connected home. One minute it works, the next it stops for no reason. All settings checked and correct.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia After an hour in a chat session, which involved factory reset of hub, the problem persists. Agent then goes and checks to advise a fault in my area - estimated fix this evening. Wondering if I am now back into the old fortnightly failure cycle..

  • MarkMarky222 Mark (@MarkMarky222) reported from Solihull, England

    @virginmedia absolutely disgusted with Virgin media’s service and customer service. Bill jumps up £20 form last month and been on the phone trying to speak to someone about it for 52 minutes now. Roll on July 12th when my contract finishes.

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia I'm trying to get our bill down paying 134 a mouth is to much got the VIP package the first caller said could get it down to 99 then said no because we can't get 500 mb in our area got cut off now been on phone another 50 mins

  • dtyates Dave Yates (@dtyates) reported from Kidderminster, England

    @virginmedia Yes I had, as I said in a previous tweet the only status with issues is TV and an advanced Test states nothing is wrong

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Chat session indicates there is still a fault, with an estimated fix of the 26th. So basically I can expect very poor broadband for over a week.

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia 17th May I sent my complaint. It's getting very close....

  • EvanJoanette Evan Joanette (@EvanJoanette) reported from Birmingham, England

    @virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ESNYSOFIA fia ♡ ‘s laura (@ESNYSOFIA) reported

    @virginmedia We disconnected from Virgin Media after having incredible service and deal with @SkyHelpTeam

  • Dan_Nolan Dan Nolan (@Dan_Nolan) reported

    @virginmedia I'm sick of paying for your terrible internet. I've completed scans using your app and shock horror it says I need wifi pods. But when I try to live chat to discuss them, I sit for hours waiting for help that never comes.

  • Becca21609521 Becca (@Becca21609521) reported

    @virginmedia @schofeld @virginmedia Hello, I am in the same area, my internet is still down and the status page hasn’t updated from estimated fix time of 15.45 - any update? I’ve been unable to work today

  • mayonnaise65 Nicola Foster (@mayonnaise65) reported from Portsmouth, England

    @virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!

  • 8ertieBhoy Berto (@8ertieBhoy) reported

    @virginmedia customer of 14 years. Have tried to resolve very patiently over the last few months the issue of noisy V6 box. (Onto my 3rd box now in last 10 days) This is a very well known issue within virgin community for last 3 years so why are your employees oblivious to it..

  • RobertL87624765 Robert Lindsay (@RobertL87624765) reported

    @virginmedia Been there back to a bot i need to speak to a person from Earth that will help me. Been trying for two days now...losing patience?

  • 8ertieBhoy Berto (@8ertieBhoy) reported

    @virginmedia The only thing the forum team has advised others is to contact 150, get techs, some people have went through several boxes before issue resolved. Personally I think Virgin should be doing better than keep trying different boxes until you get one that works. I am looking for

  • alexclarke_94 Alex ☀️ (@alexclarke_94) reported

    @virginmedia are so rubbish. Thank God I could hotspot from my phone for my important meetings this afternoon. Thank you @EE for saving me. I swear virgin are down every other day in my area.

  • alexthepage Alex Page (@alexthepage) reported

    @johnboy2601 @HMRCgovuk @virginmedia It’s awful, we’ve had the same experiences.

  • 8ertieBhoy Berto (@8ertieBhoy) reported

    @virginmedia Thanks for getting back to me. Yeah I have been reporting to faults team for 3 months. Followed all troubleshooting etc. Everyone I speak to has not been aware of such an issue. The forum pages are full of this issue, I see the only solution has been to replace 1 box with another