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Virgin Media outages and service status in Wednesbury, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Wednesbury, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 23, 8:29 PM GMT+1.
  • 59% Internet (59%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 4% TV (4%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wednesbury, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kidderminster, Brierley Hill, Solihull, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Dudley, Wednesbury, and Burntwood.

CityProblem TypeReport Time
Birmingham Internet 16 hours ago
Birmingham Internet 23 hours ago
Birmingham Total Blackout 2 days ago
Oldbury Internet 2 days ago
Birmingham Internet 2 days ago
Birmingham Internet 3 days ago

Nearby cities with recent reports

Birmingham

20 recent signals

16 hours ago
Oldbury

6 recent signals

2 days ago
Kidderminster

2 recent signals

6 days ago
Wolverhampton

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

  • ethnicalien
    G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England

    @virginmedia Not at the moment no but it's a common issue👀

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had problems with my TV since September now can’t get any live football or movies @virginmedia

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Himley, England

    @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

  • LynneMasters
    LynneMUFC#22#44 (@LynneMasters) reported from Birmingham, England

    @virginmedia why is the Sky Sports red button not working

  • Andraay
    Andraay Leung (@Andraay) reported from Birmingham, England

    @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

  • a_Muss60
    Andy (@a_Muss60) reported from Swindon, England

    @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

  • SusieWJr
    Susan Johnson (@SusieWJr) reported from Swindon, England

    @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

  • OpiniatedOne1
    Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England

    @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

  • chrispsaras
    Chris Psaras (@chrispsaras) reported from Dudley, England

    @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • finatics999
    Chad (@finatics999) reported

    @virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.

  • SusanChew5
    Susan Chew (@SusanChew5) reported

    @virginmedia I may have solved the issue with DMs

  • imran_khan404
    Imran (@imran_khan404) reported

    @virginmedia Wifi is getting connected but it is showing "No internet access". I am not getting internet. Talk to your customer support multiple times.

  • Sep8001
    KP (@Sep8001) reported

    @virginmedia Hi Thank you for replying. Yes I do run that check and it does tell me there is a problem, but why have we had so many in the last few weeks. Before that service was fine.

  • ChaudhryHaroon
    hc (@ChaudhryHaroon) reported

    @virginmedia your agents are rude calling me to try and retain me as a customer but speaking to me in a patronising manner!

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.

  • Witter10995102
    Witter (@Witter10995102) reported

    @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad

  • kirkycando
    MARK KIRK (@kirkycando) reported

    @virginmedia @keithapearson I agree ,been much happier and have a lot more time on my hands since I left and don't have to be ignored by their customer (lack of) service.

  • JonnyCave
    Jonny Cave (@JonnyCave) reported

    @virginmedia You bill me for a paper bill £1.75 raised the issue feb 25th 2025 to which you promised a credit of £10 this never happened and have then continued to bill me on paper bill at £1.75 for 14 months, all chat logs have been kept, then tried to offer me £15 credit in total

  • Bigg_F_
    BigF (@Bigg_F_) reported

    @virginmedia Yes. Eventually got through via chat to a real person. They advised a factory reset of hub which is a complete pain to set back up and it made no difference. Engineer arranged to come today. I also raised a formal complaint. Mysteriously it’s working two hours later.