Virgin Media outages and service status in Wednesbury, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wednesbury, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Wednesbury come from postal codes WS10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wednesbury, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Smethwick, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Cannock, Willenhall, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 8 hours ago |
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Birmingham
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Internet | 11 hours ago |
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Birmingham
|
Wi-fi | 12 hours ago |
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Birmingham
|
TV | 15 hours ago |
|
Oldbury
|
Internet | 1 day ago |
|
Oldbury
|
Wi-fi | 1 day ago |
Community Discussion
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Virgin Media Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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john giles (@GiLESzzzzz) reported from Walsall Wood, England@virginmedia I also have been trying do do live chat but that doesn't work either
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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Deb Lord (@Deblord1) reported from Solihull, England@virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.
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♥ Karina Aura ♥ (@karriecheer) reported from Birmingham, England@virginmedia It says no known issues
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George Kafetzis (@Georgekafetzis) reported from Cheslyn Hay, England@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Victoria Leonard (@Vix_Leonard) reported from Birmingham, England@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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Smartlyte (@Smartlyte) reported from Birmingham, England@virginmedia no internet, no support, what a disgrace
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David Sheppard (@davesheppard72) reported from Solihull, England@virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam
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Ken Hawkins (@BlytheMatters) reported from Solihull, EnglandPatience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged
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Wie-Men Ho (@WieMenHo) reported from Lichfield, EnglandNot surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
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Nigel Walters (@walters_nigel) reported from Birmingham, EnglandStill no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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liz fox🦊 (@lizzyhappyfox) reported from Dudley, England@virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.
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Mark Steadman (@iamsteadman) reported from Birmingham, England@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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julie (@Brummie_Girl) reported from Birmingham, EnglandHey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Wie-Men Ho (@WieMenHo) reported from Lichfield, EnglandShocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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Mark Steadman (@iamsteadman) reported from Kings Heath, England@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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Wie-Men Ho (@WieMenHo) reported from Lichfield, England@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tim little (@timlittlecom) reportedDear @virginmedia having called three times, kept on hold for over an hour and then mysteriously cut off each time while I was trying to cancel my contract because you don’t have services at my new address, I’m starting to think this is an actual policy of yours. #shocking
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Rugby Web Design (@rugbywebdesign) reported@virginmedia Trying to speak to someone! I'm not a customer, so can't get through the automation on the phone, and your online chatbot is sending me round in circles - Whatever happened to real people?
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Andy Fox (@_ACFox) reported@virginmedia A further conversation indicated again that the automatic compensation has been incorrectly applied. We would not have got off the phone without a satisfactory resolution in the first instance, and only got off the phone when your representative advised that we could get 2/?
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The Coffee Lab (@The_Coffee_Lab) reported@virginmedia why is it whenever I actually need to speak to customer services I end up ranting on Twitter before someone listens? Can you get someone to contact me PLEASE!?
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Phil Bradish (@BradOwl) reported@OnlineracingTs @virginmedia That's daylight robbery, I would just move without telling em and cancel direct debit.
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Dawn Benson (@dawnbensonart) reported@virginmedia It does not work, your 'teams' pass buck, do not care. Everyone sick to death of your refusal to resolve issues. A system that worked now does not so according to your team I now have to buy or rent mesh pods, not nec before! sounds like a plan to make more ££££. contact me
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Sirus (@SyrusThaVyrus) reported@virginmedia and that she had the email in front of her on her screen. As I missed the deadline to apply for the credit, I couldn't be offered it now. That in itself seemed harsh. She filed a complaint on my behalf too, I was told someone would look into it and call me back. Checked my email
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Andy Fox (@_ACFox) reported@virginmedia We were told otherwise regarding compensation, by the representative who opened the complaint for us. We checked a number of times that this was the case before incurring any consequential costs, and it was confirmed that compensation would cover these. 1/2
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Chloe Johnston (@ce_johnston) reported@virginmedia can you arrange a call back? I’ve been on hold forever trying to cancel my contract. If there was another way I’d do it, but surprise surprise - VM says the only way to cancel is to call! Ridiculous when wait times are this high.
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Sirus (@SyrusThaVyrus) reported@virginmedia Sorry for getting back late. In hindsight, it's a good thing I did - its now gone from one complaint to multiple. Genuinely shocked at the service I have received. I'll try and explain in chronological order the horrible few days of 'customer service' I have had...