Virgin Media

Virgin Media Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wednesbury, Sandwell, England 03/22/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Dudley, Walsall, Wolverhampton, Wednesbury, Burntwood, Bilston, Solihull, Lichfield, Smethwick, Cannock, Willenhall and Rowley Regis.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich TV
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Deblord1 Deb Lord (@Deblord1) reported from Solihull, England

    @virginmedia I posted the complaint to the address given on the website. It’s not my account and I have few details to enable me to register online.

  • iamsteadman Mark Steadman (@iamsteadman) reported from Birmingham, England

    @virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.

  • Smartlyte Smartlyte (@Smartlyte) reported from Birmingham, England

    @virginmedia no internet, no support, what a disgrace

  • lizzyhappyfox liz fox🦊 (@lizzyhappyfox) reported from Dudley, England

    @virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    @virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes

  • iamsteadman Mark Steadman (@iamsteadman) reported from Kings Heath, England

    @virginmedia Just want to see a service status page, like broadband companies have. 🙂

  • davesheppard72 David Sheppard (@davesheppard72) reported from Solihull, England

    @virginmedia the attitude of your call handler this evening when I called to cancel my contract proves me right to go back to @SkyHelpTeam

  • walters_nigel Nigel Walters (@walters_nigel) reported from Birmingham, England

    Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation

  • Vix_Leonard Victoria Leonard (@Vix_Leonard) reported from Birmingham, England

    @virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Cheslyn Hay, England

    @VirginMedia the worst customer service known to mankind. I do not know how they say in business.

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!

  • Jordi_Amor Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England

    @KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • GiLESzzzzz john giles (@GiLESzzzzz) reported from Walsall Wood, England

    @virginmedia I also have been trying do do live chat but that doesn't work either

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from Birmingham, England

    @virginmedia It says no known issues

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • BlytheMatters Ken Hawkins (@BlytheMatters) reported from Solihull, England

    Patience with @virginmedia getting tested again. And of course, when broadband is down my data is being charged

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • zontaque Zontaque (@zontaque) reported

    @Dezire_COD @virginmedia I dont understand your tweet, Is virgin media just being ****?

  • steven_coyw steven graham (@steven_coyw) reported

    @virginmedia I have been using your service checker for 4 hours, it still shows no outage however people on twitter in a 20 mile square radius are telling you the service is down, so update your webpage, ps phones arent working either hence why you arent inindated with complaints

  • Murasaki_Shi0 Murasaki 🌚 (@Murasaki_Shi0) reported

    @virginmedia Hi. This will be my first time cancelling a mobile contract. I have seen a contract for less then I'm paying with more GB. It says on my account that my 'next upgrade' is 21st September 2021. Should I cancel the 21st or cancel on the 'start date' 22nd Sept please?

  • 3110stephen 53North (@3110stephen) reported

    @virginmedia Spoke with customer service 7 days ago, agreed to pay for a WiFi pod, ‘should receive in 2-3 days’ STILL WAITING

  • Clare___bear Clare Bagan (@Clare___bear) reported from Kirkby, England

    @virginmedia just spoke to a lovely guy on the phone. However, I don’t understand how you can justify charging £40 + for a deal that is £32 online for a new customer. I’ve been with you 20 + years, nothing needs doing to the account. It’s already set up. No point being loyal?

  • MorkWalliams Mark Williams (@MorkWalliams) reported

    @virginmedia Any known issues in N4? Internet down for a couple of hours.

  • KeithY2Dickie Keithy D (@KeithY2Dickie) reported

    @virginmedia Garbage.

  • MullarkzT mullarkz (@MullarkzT) reported

    @virginmedia Nothing was said why. Apparently it will be fixed on the 17th of august. Just don’t understand why I can’t leave my contract if your company can’t fix a fault within 30 days ?

  • steven_coyw steven graham (@steven_coyw) reported

    @BlockaG__ @virginmedia Mines is tuesday, fcukin joke of a company, still saying no faults in the area, yet can see on twitter the service is out from ayr to cumnock,

  • JACQUEL62062307 Jacqueline McKendry (@JACQUEL62062307) reported

    @virginmedia So disappointed no one has got back to me. Absolutely shocking service.