Virgin Media

Virgin Media Outage Report in Aldridge, Walsall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aldridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aldridge, Walsall, England 05/28/2025 05:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aldridge, Walsall, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Oldbury, Dudley, Walsall, Brierley Hill, Stourbridge, Kingswinford, Halesowen, Tamworth, Sutton Coldfield, Burntwood, Lichfield and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aldridge, England

Latest outage, problems and issue reports in Aldridge and nearby locations:

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

  • TheRealSiOram77 Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    @virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • mrmjprice Martin Price (@mrmjprice) reported from Birmingham, England

    @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

  • stu99746 Stu99746 (@stu99746) reported from Wolverhampton, England

    @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

  • AntonyHowlett Antony Howlett (@AntonyHowlett) reported from Birmingham, England

    @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • MrsDont09 helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • kevmaslin Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @virginmedia service status checker ……… nope, That’s not working either

  • lePhantomPlume le Phantom Plume (@lePhantomPlume) reported from Wolverhampton, England

    @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

  • Rob_Hicks W1NGNUT (@Rob_Hicks) reported from Birmingham, England

    @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

  • kevmaslin Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

  • tr0y1291 Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

  • SusieWJr Susan Johnson (@SusieWJr) reported from Dudley, England

    @virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔

  • all_day_ Mathew (@all_day_) reported from Birmingham, England

    @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ray_lucerne61 Ray Norman (@ray_lucerne61) reported

    @Georgie_C @virginmedia You are very very lucky indeed. Our attempt at getting a new contract was so awful we are now with Sky

  • EUtopean Thomas Austin 🇪🇺#FBPD -SVBEEV- (@EUtopean) reported

    @KateOfTarragon @virginmedia Just last week I commented on a similar tweet by saying Virgin customer support don't appear to kick-in til after you've left. - Only for Virgin CS to reply with a short tweet about how sorry they were that I'd left. #GoFigure

  • walton_bhoy John Bhoy Walton (@walton_bhoy) reported

    @virginmedia I was having a chat on your WhatsApp service I was told I was being put through to customer relations I have not have a message in over an hour .

  • Will_Lewiis BSHLOUT (@Will_Lewiis) reported

    @virginmedia Fix ur Wi-Fi u bottle jobs

  • Diddy476 David James (@Diddy476) reported

    @virginmedia been on the phone for 56 min, unable to answer my ?, been passed to different departments......considering you pride yourself on world class customer service......this has been extremely dissapointing, I would like a DM response to my query from a senior lead please.

  • CurryInTurry DJ Nerja (@CurryInTurry) reported

    @virginmedia No I’m not spending another three hours on the phone talking to rude, lying people! You can’t even get the the seriousness of my complaint right. It was unpleasant being laughed at when you removed channel I pay for whilst I was on phone!

  • MichaelErringt9 Michael Errington (@MichaelErringt9) reported

    @virginmedia Hi, I can't explain in a tweet, it will probably take about 7 or 8 consecutive tweets just to explain the issue at hand.

  • nikolaibollokov Nick B (@nikolaibollokov) reported

    Joined @virginmedia less than a week ago, nothing but lies, problems and issues, called to cancel and had the cancellation team put the phone down on me twice and the 3rd trying to charge me despite it being within contract period. I’ve never seen such a bad company.

  • StewartGilmour Stewart Gilmour (@StewartGilmour) reported

    @virginmedia Will the webchat be with someone who can actually help me and is able to make a decision or just someone who is going to transfer me to someone else? I'd like it resolved this evening if possible.

  • terrijayne123 Terri-Jayne Smith (@terrijayne123) reported

    @virginmedia Hi. I rang your customer service number and get told to follow the link I was sent, I go online chat via the link and it informs me it doesn’t deal with faults. My TiVo box is old - it restarts itself a handful of times a day! How do I get this resolved.