Virgin Media Outage Report in Aldridge, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aldridge, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Oldbury, Dudley, Walsall, Brierley Hill, Stourbridge, Kingswinford, Halesowen, Tamworth, Sutton Coldfield, Burntwood, Lichfield and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Aldridge, England
Latest outage, problems and issue reports in Aldridge and nearby locations:
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Martin Price
(@mrmjprice) reported
from
Birmingham, England
@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Antony Howlett
(@AntonyHowlett) reported
from
Birmingham, England
@ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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helen somerville
(@MrsDont09) reported
from
Birmingham, England
@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
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Kev Maslin
(@kevmaslin) reported
from
West Bromwich, England
@virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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le Phantom Plume
(@lePhantomPlume) reported
from
Wolverhampton, England
@virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ve reordered twice already. The packaging never arrives
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
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Kev Maslin
(@kevmaslin) reported
from
West Bromwich, England
@virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph
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Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.
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Susan Johnson
(@SusieWJr) reported
from
Dudley, England
@virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Norman
(@ray_lucerne61) reported
@Georgie_C @virginmedia You are very very lucky indeed. Our attempt at getting a new contract was so awful we are now with Sky
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Thomas Austin 🇪🇺#FBPD -SVBEEV-
(@EUtopean) reported
@KateOfTarragon @virginmedia Just last week I commented on a similar tweet by saying Virgin customer support don't appear to kick-in til after you've left. - Only for Virgin CS to reply with a short tweet about how sorry they were that I'd left. #GoFigure
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John Bhoy Walton
(@walton_bhoy) reported
@virginmedia I was having a chat on your WhatsApp service I was told I was being put through to customer relations I have not have a message in over an hour .
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BSHLOUT
(@Will_Lewiis) reported
@virginmedia Fix ur Wi-Fi u bottle jobs
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David James
(@Diddy476) reported
@virginmedia been on the phone for 56 min, unable to answer my ?, been passed to different departments......considering you pride yourself on world class customer service......this has been extremely dissapointing, I would like a DM response to my query from a senior lead please.
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DJ Nerja
(@CurryInTurry) reported
@virginmedia No I’m not spending another three hours on the phone talking to rude, lying people! You can’t even get the the seriousness of my complaint right. It was unpleasant being laughed at when you removed channel I pay for whilst I was on phone!
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Michael Errington
(@MichaelErringt9) reported
@virginmedia Hi, I can't explain in a tweet, it will probably take about 7 or 8 consecutive tweets just to explain the issue at hand.
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Nick B
(@nikolaibollokov) reported
Joined @virginmedia less than a week ago, nothing but lies, problems and issues, called to cancel and had the cancellation team put the phone down on me twice and the 3rd trying to charge me despite it being within contract period. I’ve never seen such a bad company.
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Stewart Gilmour
(@StewartGilmour) reported
@virginmedia Will the webchat be with someone who can actually help me and is able to make a decision or just someone who is going to transfer me to someone else? I'd like it resolved this evening if possible.
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Terri-Jayne Smith
(@terrijayne123) reported
@virginmedia Hi. I rang your customer service number and get told to follow the link I was sent, I go online chat via the link and it informs me it doesn’t deal with faults. My TiVo box is old - it restarts itself a handful of times a day! How do I get this resolved.