Virgin Media Outage Report in Aldridge, Walsall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Aldridge, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, Walsall, Tamworth, Halesowen, Oldbury, Stourbridge, Rugeley, Brierley Hill, Lichfield, Sutton Coldfield, Smethwick and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aldridge, England
Latest outage, problems and issue reports in Aldridge and nearby locations:
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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Glenn Arnold
(@MrBlitzed) reported
from
Rugeley, England
@virginmedia So now I can't get into my account YET AGAIN to pay my bill. I changed my password but now I'm told I only have a secondary account and can't access billing. I went through all this crap last year and had a nightmare with your woeful call centre. Had enough now.
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Sharkey
(@Tinasharke) reported
@virginmedia my internet has been intermittent for a week. I can’t work, I can’t home school. I can’t call as the line ‘are too busy’. I need someone to fix this now!
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Joanne Heeley
(@pehmph) reported
@virginmedia If I can get through. Yesterday you weren't taking calls and previously its taken me an hour to get through. Its really not acceptable. When you do get through they just don't want to help and try to fob you off or pass you on to someone else. Can you get a manager to call me
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Keith Truman
(@KeithTruman) reported
If someone from Virgin doesn't contact me soon about a customer complaint I am going to loose it. You can't phone them, you can't email them. Utterly useless. Contact me now! @virginmedia
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Eb
(@Ebb1) reported
@hilssullen @virginmedia As long as you not on contract then send a written letter and cancel ddr in 30 days
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Jamie Greenley
(@jamiegreenley) reported
@virginmedia how on earth do I cancel my virgin media? Been trying for days and get put on hold for hours on end then you cut it off every time
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ᅟ
(@dot_zer) reported
@Bucko @virginmedia down again?
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West Stand Family
(@NimW6) reported
@virginmedia on hold for 98 mins so far trying to cancel my services. 5 departments and still not sorted. Any you ask why I want to leave you?
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miscellaneous
(@editeprice) reported
@virginmedia I work from home and NEED WiFi to do this. I have no signal in my house @e_emobile this is also a shambles on you 😡
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Sarah Faulds
(@Fauldsy67) reported
Shocking customer service from @virginmedia been trying to cancel my account for weeks due to a house move - impossible to contact anyone and they have merrily taken January’s payment. Definitely will never be using again in any future homes!
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Ed
(@djeddiek) reported
@virginmedia PLEASE PLEASE PLEASE can somebody contact me. I have spent all week and atealst two hours a day on the phone trying to cancel my account. I ALWAYS get disconnected and NEVER called back. I have now canceled my direct debit. Take me to court if u want