Virgin Media Outage Report in Aldridge, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Aldridge, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Burntwood, Rowley Regis, Wolverhampton, Wednesbury, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Tamworth, Sutton Coldfield, Smethwick and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Burntwood |
Internet | |
| Birmingham |
Total Blackout | |
| Rowley Regis |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aldridge, England
Latest outage, problems and issue reports in Aldridge and nearby locations:
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
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💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
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wolvesmarc
(@wolvesmarc) reported
from
Dudley, England
Virgin Media outage lasted about 1 minute and the shits trending.
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Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
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miya
(@miyajhay9) reported
from
Wolverhampton, England
@virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
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Mark Northall
(@Mark_Northall) reported
from
Tamworth District, England
@virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)
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David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
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💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
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💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Walton
(@Timthemix) reported
@virginmedia started chat 1543 and they have not yet responded to any message! In other news, the 150 line is now working and I've been waiting for 15 mins. It does say the wait is an hour. Such great customer service.
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Natasha
(@natasha_gannon) reported
I love it when i call @virginmedia waiting for an age for someone to answer, get through and then they HANG UP!!!! Can i get a call back? Because i REALLY don't want to be waiting AGAIN.
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Clive Field
(@fieldy_007) reported
@virginmedia what’s happening with your phones today? I can’t call customer service on any number you’ve given.
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Jeremy S
(@JeremyS53087613) reported
@virginmedia I have cancelled my broadband contract with you and returned my router which you have acknowledged - I have moved home but called you 3 times (costing me £23) I have chatted to your online chat 3 times -told all is sorted but today another bill for £55 -pls help!!!!
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Jeremy S
(@JeremyS53087613) reported
@virginmedia I need your help! I have cancelled my contract online (moved home), returned my router (acknowledged by you) and then called 3 times (no joy but cost me £23 to wait) and online message service 3 times to be told all sorted - today another bill for £55 - pls help - shocking!
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Nina Harris
(@NinaHar87768503) reported
@virginmedia your customer service is shocking. Emails are failing. On hold for almost an hour. No answer to my messages on the app! Now you cancel my direct debit because i haven’t been in touch! You have 24 hrs to get in touch or i’m going to the ombudsmen, kind regards
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Ryan
(@RyanWilson777) reported
@virginmedia Yep. Reported a while back and no updates from VM since about what the issue is, when it'll be fixed and if we'll be receiving a refund due to lack of Internet (how can we work from home without Internet). All we had is that 'its an issue in the local area'. Nothing more...
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Ajaz
(@_ajaz_a) reported
@virginmedia I never VM and Kelly's services to talk. I am doing VM and Kelly's job. Fyi VM sub contract to Kelly to carry out external installation. Only then can VM in house team carry out internal work. At this rate VM will not install till next xmas!
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normal chris
(@hzlrbbt) reported
@virginmedia i terminated my contract several months ago but you've never sent the box to return the router. can i bin it now?
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Tom Roberts
(@TomRoberts456) reported
@virginmedia Yes my #virginmedia has been slow for months! Is there anything you can do to help? I've tried raising with VM via email but I don't receive a reply :( #slowinternet