Virgin Media Outage Report in Aldridge, Walsall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Aldridge, Walsall, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Tamworth, Birmingham, Walsall, West Bromwich, Stourbridge, Cradley Heath, Rugeley, Sutton Coldfield, Oldbury, Dudley, Brierley Hill, Burntwood, Lichfield and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Tamworth |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aldridge, England
Latest outage, problems and issue reports in Aldridge and nearby locations:
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia 17th May I sent my complaint. It's getting very close....
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Rhi
(@Xxx_Rhi_xxX) reported
from
Birmingham, England
@virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews
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Evan Joanette
(@EvanJoanette) reported
from
Birmingham, England
@virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.
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Dave Hunter
(@DNhunter85) reported
from
Birmingham, England
@virginmedia shocking customer service
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia I've already tried calling. The agent wouldn't accept what I was saying and basically called me a liar so I tweeted you & you advised me to file a complaint on the website to which I've received no response at all. I feel my only chance of a result is to take it to CISAS.
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia I'm trying to get our bill down paying 134 a mouth is to much got the VIP package the first caller said could get it down to 99 then said no because we can't get 500 mb in our area got cut off now been on phone another 50 mins
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series
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Amrit Singh
(@MrASingh) reported
from
Birmingham, England
@virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!
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✮｡ 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮｡ 🏴
(@6ft3Queen) reported
from
Birmingham, England
@virginmedia down again 😤
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.
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Drew J Hoskins-Smith
(@CubDJS) reported
from
Dudley, England
@virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Coyle
(@CallumCoyle) reported
@virginmedia Yes, I have been left waiting to speak to someone for literally days using this service
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Karen ❤️🤍🇬🇧💛💙🇬🇧
(@KarenHeard) reported
@virginmedia anyone there?? Shocking service, repairs scheduled from 12.01-8.01am now 20.45, can’t get through, been going on for weeks, constant lies, constant promises, @Trustpilot @MartinSLewis
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Cragger
(@Cragger91) reported
@virginmedia We have no Internet TV or phone think there's a connection problem
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DonnaAfrica_Official
(@DonnaAfrica) reported
@virginmedia You don’t offer a service to transfer my broadband to my new premises therefore I shouldn’t have to spend over three hours explaining the situation al& kept hanging on for almost four hours to cancel my contract! Diabolical! Bad customer care & service! #virginmedia
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Rikki Dhesi
(@RickDhesi) reported
@virginmedia They weren't, another hour passed on hold with no answer and then the very same thing happened. Third time this has happened now, 3 whole hours with no answer. This is really very very poor. Never known CS like it anywhere else
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Nick Barber
(@efsb) reported
@virginmedia TV & Broadband have been off & on all day - checker says earlier issues solved in ST1. Have rebooted everything according to instructions but wifi signal drops out every 5 minutes. Impossible to watch on demand TV. Suggestions?
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Kira Ellie-Louise
(@KewKira) reported
@virginmedia what on earth is going off I have no Wi-Fi and I’m nearly out of data I need to submit college stuff I’m genuinely sick and tired of the Wi-Fi going down when I need it I’m gunna switch providers cause I’ve had enough
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Tanya
(@tottarn) reported
@virginmedia Your awful customer service is stressing me out. I contacted you over a week ago to let you know WE NEED TO CANCEL OUR SERVICES. I have not heard anything. I just went to chat with an agent (says chat open until 10pm) it referred me to WhatsApp & then said humans are asleep
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Lorna Jayne
(@xlornajx) reported
@virginmedia Im getting incredibly frustrated. I’ve been trying to cancel this contract since 1pm this afternoon. I was on hold for over an hour before the phone was disconnected before I had chance to speak to a member of virgin. Now on WhatsApp I’ve waited over 2 hours to speak to someone
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Jim Fitzpatrick
(@fitzpatrickjim) reported
@chasheehan @virginmedia Can relate. My experience of @virginmedia customer service stinks. Hope your Dad gets better elsewhere!