Virgin Media

Virgin Media Outage Report in Aldridge, Walsall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aldridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aldridge, Walsall, England 03/29/2024 02:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Aldridge, Walsall, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Lichfield, Tamworth, Dudley, Stourbridge, Walsall, Smethwick, Brierley Hill, Sutton Coldfield, Halesowen, Rowley Regis and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aldridge, England

Latest outage, problems and issue reports in Aldridge and nearby locations:

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated

  • measlewolf Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.

  • gingerandnuts Ginger and Nuts (@gingerandnuts) reported from Brownhills, England

    Well @virginmedia you have let so many people down with no apology or update. Disgraceful.

  • SummayahMuslima For my Family🖤 (@SummayahMuslima) reported from Wolverhampton, England

    @virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_

  • nickywolko Nicky Rowe (@nickywolko) reported from Dudley, England

    @virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.

  • PhatSuppliUK PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, England

    @virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet

  • s_badruddin Sana Parkar (@s_badruddin) reported from Birmingham, England

    @virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑

  • carol_dd6 Carol Dickinson (@carol_dd6) reported from Dudley, England

    @virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Wolverhampton, England

    @virginmedia @matty_gilbert94 Can’t check service status page - that is down too

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from West Bromwich, England

    Virgin media has been down since this morning what a joke

  • Tommm_Currie LOLZ N TING (@Tommm_Currie) reported from West Bromwich, England

    @virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃

  • carol_dd6 Carol Dickinson (@carol_dd6) reported from Dudley, England

    Gutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!

  • anna_newbold AnnaBluez 🌧 (@anna_newbold) reported from Birmingham, England

    @virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia

  • JackieScott_ Jackie Scott (@JackieScott_) reported from Dudley, England

    @virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really

  • pdtathome paul taylor (@pdtathome) reported from Birmingham, England

    @virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @virginmedia The internet is completely down, tried numerous restarts from the mains

  • nickywolko Nicky Rowe (@nickywolko) reported from Dudley, England

    @virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JRPutterill James (@JRPutterill) reported

    @virginmedia How can getting through to your support staff to cancel a contract be so difficult. I’ve been trying via the WhatsApp service for 2 hours now. This is ridiculous!!!

  • DanLewis1999 Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported from Dalham, England

    Fix your ******* wifi @virginmedia

  • Jackpoopp Jackpot (@Jackpoopp) reported

    @virginmedia @doomed_em Can you use any other words than these, and provide actual decent customer service?

  • Lianaeeee 𝐋𝐢𝐚𝐧𝐚𝐞𝐞♡. (@Lianaeeee) reported

    @virginmedia So how much money are you taking off our bills? And the people who lost out on money because they NEED connection in order to work should have even less taken off theirs from the outage. #virginmedia #virginmediadown

  • YibzWithTheBibz Yibby (@YibzWithTheBibz) reported

    @Dotz10Percent @virginmedia I literally changed from BT to Virgin yesterday😭 what is this ****

  • LookeMaria Maria Looke (@LookeMaria) reported

    @virginmedia So fed up with Virgin media, always something wrong with the service. I have only been a customer since November and it is shocking how many times my internet hasn’t worked in that time

  • GlenAshby Glen Ashby (@GlenAshby) reported

    @ClassicSoulDJ I’m thinking you may have problems with your broadband - is it @virginmedia you’re using - their network is always having problems

  • mfg_moghal Asif Moghal (@mfg_moghal) reported

    @virginmedia Your customer service is appalling, your prices are increasing yet the stability of your product is questionable. Perhaps I should just move to another service provider.

  • Jackpoopp Jackpot (@Jackpoopp) reported

    @virginmedia @Funball2 Can you use any other words than these, and provide actual decent customer service?

  • TonyShe73632450 Tony Shepherd (@TonyShe73632450) reported

    @virginmedia Happily left virgin media today. Terrible service for the money. See ya