Virgin Media Outage Report in Tamworth District, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tamworth District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Tamworth District, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Burntwood, Birmingham, Swadlincote, Tamworth, Smethwick, Sutton Coldfield, Lichfield and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Swadlincote |
Total Blackout | |
| Birmingham |
TV | |
| Burntwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tamworth District, England
Latest outage, problems and issue reports in Tamworth District and nearby locations:
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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Arty Mikey Illustration
(@Arty_Mikey) reported
from
Birmingham, England
@virginmedia your broadband SUCKS. It's no wonder a local FB community group is full of people asking for suggestions for better internet providers.
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia To be honest this happens too often then often our speeds are not what we pay for. I work from home so costs me business when this happens. Rather then getting me to check things, I just need yo-yo to provide us with a regular consistent service at the speeds we actually pay for
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Helen
(@hartlepoolhelen) reported
from
Walsall Wood, England
@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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Kathleen Devlin
(@Sweetkatexx) reported
from
Birmingham, England
Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia
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MJP ☀️
(@mrmjprice) reported
from
Birmingham, England
Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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AM.
(@whatsyourtwitta) reported
from
Birmingham, England
Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Paul Martin
(@PM_PaulMartin) reported
from
Birmingham, England
@virginmedia Tring to get a cable moved you’ve been out and said next day that was over a month ago WTF?
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AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
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Steve Walters
(@SteveWa13630733) reported
from
Birmingham, England
@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?
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Gamepopper
(@gamepopper) reported
from
Lichfield, England
I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AzarLFC 🏆🏆🏆🏆🏆🏆🇯🇴
(@AzarAsghar) reported
@virginmedia Yes it states there is a connection issue which if not resolved in the next 15hrs then an engineer visit will be arranged. Can you advise what the issue is and if there is work ongoing to resolve this as a matter of urgency? I will be withholding my bill payment until its sorted
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Jesshalsey
(@Jesshalseyxo) reported
@virginmedia please can I have some help? Trying to login or make an account to view our broadband package but it’s not letting me set a password.
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Antwn Owen-Hicks 🏴🇪🇺
(@Pibydd) reported
@virginmedia Thanks for your reply but it's not good enough. I received the email re. the credit at least a week before the direct debit payment. I don't want a cheque, it's very inconvenient. You also don't have my new address to even send a cheque! 35 days to wait for a refund is poor.
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Lisa Taylor
(@Lisaaasian) reported
@virginmedia It has, I’ve signed up somewhere new now. How do I cancel?
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Ned Leyton
(@lednley) reported
@virginmedia I discussed this with various members of the team and lodged a complaint and that screenshot was my only response. The response doesn’t make sense and doesn’t respond to my compliant
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Stuart Lyon 💙
(@StuartLyon) reported
Do the customer care people at Virgin Media know what they are doing? Reduced package yesterday to broadband only but no email yet with new terms etc. just received an email saying they are charging me for my old deal at full rate from 16/5/22 when current deal runs to 24/5/22.
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Diana Coman
(@DianaComan) reported
@virginmedia Just spoken to your customer service department and I am supposed to pay a bill for an account I thought had been closed and evidently it is all my fault for not checking up in you and @OpenreachHelp to make sure you’ve all done your jobs. Silly me!
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James Kinnear
(@kinderjak) reported
@virginmedia How can this be resolved without me having to call from my mobile and getting charged ££££? I cant use the landline to call. The text service says it's doesn't have human agents supporting?
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Stryfe_Minis
(@StryfeMinis) reported
@KillieAndWean @virginmedia So they’ve retroactively billed you and cut off for non payment, or just cut you off saying pay this before service is redone? If the detail is documented they did that, I doubt they can justifiably do that, but I’d trigger the complaints process and then refer it to ADR
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Yoz
(@Yoz_SC) reported
@virginmedia Yerp done it twice & nothing happens I can’t even log into the router using the default password it’s never changed as it’s still new & Yerp the times they’ve done it she says no problems when clearly I have one haha