Virgin Media

Virgin Media Outage Report in Tamworth District, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tamworth District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tamworth District, Staffordshire, England 03/18/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tamworth District, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Nuneaton, Smethwick, Sutton Coldfield, Swadlincote, Bedworth, Burntwood and Rugeley.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomTamworth Internet
United KingdomTamworth Internet
United KingdomBirmingham Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Tamworth District, England

Latest outage, problems and issue reports in Tamworth District and nearby locations:

  • tfd1977 trev1874 (@tfd1977) reported from Birmingham, England

    @virginmedia on hold listening to crap music for hour then disconnected on hold again for 30 mins now anyone working in faults tonight

  • littleanfield15 philwebster (@littleanfield15) reported from Tamworth District, England

    @virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @Cee_langie8852 @virginmedia Yes, they are useless. No service most of yesterday and as of 0530 this morning, no service again. I’ve spent hours waiting to get through to the technical team. It’s time @ofcom got involved.

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    @ukhomeoffice @BrandonLewis ive one all this in my investigation to the fraud in court tht has a fraud log failed by @ThamesVP; via EE and well virgin media refused to co operate: fraud is easy to catches frombasic start of internet "the signal" for any signal to connect it has to have data communication

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @_gl_lxuise @SkyUK @virginmedia Same problem here. They keep saying they have fixed the issue when they clearly haven’t. They are good at putting prices up but not at fixing issues. I’m going back to Sky.

  • malcolmwhittak2 Malcolm Whittaker (@malcolmwhittak2) reported from Birmingham, England

    @virginmedia @TomMockridgeVM We are currently moving house and trying to cancel our account unfortunately the call agents think it's funny to keep a client on the phone for 3 hours even more so they are happy to direct us to a department that is closed which terminates a call.

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia trying to get some help with my router and I'm on hold for 20 mins then get cut off - no chat facility available and no email help - rather frustrating !

  • Kimbohud 🇬🇧Kimbo🇬🇧 (@Kimbohud) reported from Birmingham, England

    @virginmedia I have received a further two or three calls, following the request to remove one of the V boxes to save me some money, offering me different packages as a ‘loyal’ customer which would be costing me more! #youcouldntmakeitup 🙄

  • kittykatrollins Helen Rollins (@kittykatrollins) reported from Birmingham, England

    Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months

  • malcolmwhittak2 Malcolm Whittaker (@malcolmwhittak2) reported from Birmingham, England

    @jwhitt1970 @virginmedia @TomMockridgeVM Hi Joe Virgin Media and Mr Mockridge think about money in the bank, Customer service isn't on the agenda, it feels like authorised theft as all the time and effort on the phone is time lost with no evidence relating to performance. #CustomerService

  • PRBloke Clive Reeves (@PRBloke) reported from Birmingham, England

    @Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @BFILeigh @virginmedia @SkyUK I don’t know you but Virgin Media as a company are so bad they look Sky look amazing. If you can cancel and find an alternative I’d do it.

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap

  • philwowski Philky (@philwowski) reported from Birmingham, England

    @virginmedia been on hold to cs for 20+ minutes. No tv service. Intermittent service for the last 4/5 weeks. I just want to watch tv. I pay £100s /yr and yet not getting the service expected. I think I will have to contact Sky for a comparison sad after 15 years

  • licklemouse Stuart Cockerill (@licklemouse) reported from Birmingham, England

    @virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @virginmedia B744LG my neighbour is also having issues. Internet keeps dropping out so there’s clearly some sort of intermittent fault. I’ve wasted 45 mins on the phone trying to report it.

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless

  • thephdrunner Dr Emma Neachell (@thephdrunner) reported from Birmingham, England

    @virginmedia I’m getting an access denied error message. A quick google suggests this is a common issue.

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia Thanks for replying! The green light keeps flashing which its never done - we had an outage in B14 yesterday- my internet is working and we have rebooted but its still flashing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • oliversdadster Paul Schofield (@oliversdadster) reported

    @virginmedia Right so you closed the account in February you agreed a resolution in June and we are now in the middle of august.

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported

    @virginmedia Got my bill, wrong credit, spoke to live chat, wasn't reading messages properly, very abrupt and no apology throughout convo. Called up, again they didn't seem to understand or be able to explain compensation. Disappointing customer service @virginmedia, you used to be so good 😔

  • Bethanypearce20 thiscrazy5 (@Bethanypearce20) reported

    @virginmedia so you put a block on our service because a loose wire was affecting surrounding service, but no card left informing us! Great customer service not! Had so many issues with virgin since i changed wished i hadn't!

  • STEWMD Mike Stewart (@STEWMD) reported

    @virginmedia unable to connect to email is there a server problem?

  • Kaz__mo Karen mo (@Kaz__mo) reported

    @virginmedia shocking customer service. Offer discount when negotiating a nee mobile contract then say i can't have it. Passed from pillar to post because no one knows what to do. Time for a new provider i think

  • oliversdadster Paul Schofield (@oliversdadster) reported

    @virginmedia I did that a month ago and was told the cheque would take up to 45 days (don’t really believe that) and it’s well past that now anyway. Do I really have to raise a complaint through @CISASUK when you’ve already agreed resolution just you forgot to pay it

  • davidball74 Bally (@davidball74) reported

    Struggled with extremely poor @virginmedia connection, contacted them told my package wouldn’t be able to service the number of devices I had. I was advised the most expensive package would be suitable so swapped over. I get the same level of connection to my devices -pisspoor

  • alanbe2 Alan Bell (@alanbe2) reported

    @virginmedia Hi, is there an issue with email access at the moment? Been getting a message saying mailbox unavailable since 11am this morning.

  • davidball74 Bally (@davidball74) reported

    So I keep tweeting so people reading dont make the same mistake and sign up with @virginmedia who IMO are a company invested in making money rather than supplying a service they promise and customer satisfaction

  • HarrietLane_ Harriet Lane (@HarrietLane_) reported

    @virginmedia Phone agents said they can’t help, pushed my dad to Talk Talk who also washed hands of it