Virgin Media Outage Report in Tamworth District, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tamworth District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tamworth District, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Smethwick, Bedworth, Lichfield, Sutton Coldfield, Swadlincote and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Tamworth |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Tamworth |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tamworth District, England
Latest outage, problems and issue reports in Tamworth District and nearby locations:
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!
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Myles Cheshire
(@mylescheshire) reported
from
Bedworth, England
Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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Alexander Howarth
(@howarth96) reported
from
Keresley, England
@virginmedia (Still) Trying to cancel the service, have been for the last few days but can’t get through to speak to somebody
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help
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STEEEB
(@mavMclovin77) reported
from
Birmingham, England
@virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christina
(@Christina_Kat_) reported
Congratulations to @virginmedia for being the worst customer service ever, truly shocking well done guys
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John Chilvers
(@John_Chilvers) reported
@Ofcom I really think you need to look into how hard it is for customers to cancel their @virginmedia package
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you hughes
(@hughes_you) reported
@virginmedia Evidently Virgin do no engage over Trustpilot as they don’t care about customer feedback. Are you from Virgin or a 3rd party social media management company?
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Ma93
(@Mark80679424) reported
@virginmedia Yes I have the app installed, how can this help?
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Allanvrs1888
(@allanvrs1888) reported
@virginmedia slow clap for Virgin media, refusing to honour an upgrade offered through their own website, after you have accepted it and have a sales order number. Is there wa way to contact a UK customer centre ?
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Raddy
(@Chrisrad85) reported
@virginmedia 7 hours ago and they didn’t check anything outside . The tested inside and said it was fine but why is it not working
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Allanvrs1888
(@allanvrs1888) reported
@virginmedia currently waiting on retentions now, fantastic customer service offering a customer an upgrade package and price only to then come back and say we can't do it after the customer has accepted.
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JustForLaffs 🇬🇧
(@LaffsFor) reported
@virginmedia I need to cancel my services wef end February. I need an email to contact someone regarding this. Please dont suggest web chat or phone - I'm done with messing around with your robots. Please don't just tell me to follow the links on the website - there aren't any.
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Geoff Harris
(@gothic26) reported
@virginmedia It's just gone down now! Dear oh dear dear
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James Harrison
(@JNH77) reported
@virginmedia do you answer support questions on here? I don’t have 13 hours to sit on hold for your helpline