Virgin Media

Virgin Media Outage Report in Tamworth District, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tamworth District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamworth District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tamworth District, Staffordshire, England 12/12/2024 02:35

December 12: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tamworth District, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Swadlincote, Nuneaton, Sutton Coldfield, Tamworth, Smethwick, Rugeley, Bedworth and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomSwadlincote E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tamworth District, England

Latest outage, problems and issue reports in Tamworth District and nearby locations:

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ve reordered twice already. The packaging never arrives

  • all_day_ Mathew (@all_day_) reported from Birmingham, England

    @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

  • Stephen12857059 Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

  • mrmjprice Martin Price (@mrmjprice) reported from Birmingham, England

    @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬

  • Stephen12857059 Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

  • Andyfoodie Andrew Markou (@Andyfoodie) reported from Tamworth District, England

    Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?

  • TheRealSiOram77 Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    @virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?

  • redron1975 Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

  • MrsDont09 helen somerville (@MrsDont09) reported from Birmingham, England

    @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

  • ___Mezzala Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England

    @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

  • AntonyHowlett Antony Howlett (@AntonyHowlett) reported from Birmingham, England

    @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

  • BrianMCape Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia Another fail. Well done 👏🏻

  • Rob_Hicks W1NGNUT (@Rob_Hicks) reported from Birmingham, England

    @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • 20threeskidooo twentythreeskidoo (@20threeskidooo) reported

    @virginmedia why have you left my 84 year old partially sighted mother with no landline and no emergency alarm after your engineer failed to show to connect your new phone fibre connector. And your call centre are just not interested.

  • AlanRenza Alan Astbury (@AlanRenza) reported

    Anyone else in the belfast area lost @virginmedia connection? I know the UK is down or adding issues pretty much from other tweets.

  • seanlynnok Sean Lynn (@seanlynnok) reported

    In case you're feeling too optimistic right now, might I suggest trying to submit a simple complaint to @virginmedia about their overcharging. That'll destroy your faith in humanity and, quite possibly, your sanity.

  • natskiernan Natalie Kiernan (@natskiernan) reported

    @virginmedia - have been told for the past 2 weeks that someone would come and install cables for internet but it gets rescheduled everyday, can someone please help on this. We're currently being charged without receiving any internet.

  • mgne71 Mark Gibbons (@mgne71) reported

    @virginmedia £85 Virgin Media and £27.92 O2 is what I'm paying at present, still have both service but my agreed £2.92 discount from Virgin Media Retentions has never been applied, hope that's better explained 👌

  • antmcguire Anthony McGuire (@antmcguire) reported

    @Nelza82 @virginmedia redic init. literally put at the bottom of the email if i was a new customer i could get the same package for £25. not sure you can leave and rejoin without a break in service.

  • krissladewski Kris Sladewski (@krissladewski) reported

    @virginmedia Sure, I called Virgin Mobile yesterday and upgraded my contact and since then I can’t get signal, connect to data or do anything else that requires connection to the network.

  • jooemac JOE Mac (@jooemac) reported

    @virginmedia Yes have an intermittent fault for last three months. 4 engineers visit the last one called the network engineer out and between them they are certain I need a re pool. This was to be carried out this morning as per a text on the 25/11/22 from the engineer. No one came I called c

  • jooemac JOE Mac (@jooemac) reported

    @virginmedia I called Customer service said they could see I needed new fibre but they can’t order it. Need an engineer to authorise. I#My case is in a holding pool and could I not contact the engineer who texted me