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Virgin Media outages and service status in Ashby-de-la-Zouch, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Ashby-de-la-Zouch, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 9, 3:45 PM GMT+1.
  • 66% TV (66%)
  • 20% Internet (20%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashby-de-la-Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby-de-la-Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ashby-de-la-Zouch, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Swadlincote, Tamworth, Loughborough, Coalville, and Ashby de la Zouch.

CityProblem TypeReport Time
Derby TV 1 day ago
Derby TV 1 day ago
Burton upon Trent Total Blackout 3 days ago
Burton upon Trent Internet 4 days ago
Swadlincote TV 6 days ago
Derby TV 7 days ago

Nearby cities with recent reports

Derby

2 recent signals

1 day ago
Burton upon Trent

2 recent signals

3 days ago
Swadlincote

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Ashby-de-la-Zouch, England

Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:

  • alextiplerfilm
    Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

  • emseditorial
    Emma-Louise ⚽️🔴⚪ (@emseditorial) reported from Sandiacre, England

    Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc

  • Watto_Clare
    Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • LizzieMizzie_
    Lizzie Jane 🎭 (@LizzieMizzie_) reported from Market Bosworth, England

    @virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.

  • rachlb33
    Rachel Biddles (@rachlb33) reported from Glenfield, England

    Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!

  • charlie_bethel
    Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

  • stumac8
    ★Stu Mäc★ (@stumac8) reported from Glenfield, England

    @Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.

  • activist84
    gerisays (@activist84) reported from Beeston, England

    When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

  • NikkiPearman
    Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.

  • iamthemummy
    julie marlow (@iamthemummy) reported from Ibstock, England

    @virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.

  • jdelectrical82
    Jim Davies (@jdelectrical82) reported from Tamworth District, England

    @saley1984 @virginmedia Only hear people moan about virgin mate! Go sky, never had a problem 👍🏻

  • antbates1991
    Anthony Bates (@antbates1991) reported from Burton upon Trent, England

    @virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.

  • timmo1963
    Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

  • gupe1979
    Guy Peacock (@gupe1979) reported from Tamworth District, England

    @KiaNFFC A few of my colleagues at work has been struggling all week with Virgin Media so sounds like there is a few issues still

  • SmileyJMH
    Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • billyrobson
    Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @virginmedia have we got a problem in LE65 2PP

  • jeibbotson
    Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • timmo1963
    Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • UTDCamm
    Cam 🇾🇪 (@UTDCamm) reported

    @paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice

  • Tot181
    Chris Lavis (@Tot181) reported

    @virginmedia @gblondon1 If only Kevin knew what a **** show you lot are as well….

  • JohnHawkes2001
    John Hawkes (@JohnHawkes2001) reported

    @Starlink I switched to Starlink and I absolutely love it. The performance has been incredible compared to the UK ISPs I’ve used. I was with Virgin Media, and Starlink beats it hands down for gaming and streaming. The connection is fast, reliable, and far more consistent than I expected from a satellite service. Another big advantage is that I no longer have to deal with the rip-off pricing and policies of many UK ISPs. And if you’ve ever tried leaving Virgin Media, you’ll know exactly what I mean, it can be an absolute nightmare. With Starlink, the whole experience feels much more straightforward and customer-friendly.

  • fpl_goldenboys
    FPL Hornet (@fpl_goldenboys) reported

    @virginmedia Down every day this week, utter crap

  • RockerSBM
    Shaun (@RockerSBM) reported

    @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

  • Borochubster
    Al Murray Jnr🔴 (@Borochubster) reported

    @MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.

  • alexanderjordan
    alexander jordan (@alexanderjordan) reported

    . @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.

  • Arturolee28
    Arturo lee (@Arturolee28) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • jjunglejim
    Professor Keyboard (@jjunglejim) reported

    @virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.

  • juliefount
    julie fountain (@juliefount) reported

    What an absolute joke @virginmedia are been asking for help for weeks but nothing.