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Virgin Media outages and service status in Ashby-de-la-Zouch, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Ashby-de-la-Zouch, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 9, 3:45 PM GMT+1.
  • 66% TV (66%)
  • 20% Internet (20%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashby-de-la-Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby-de-la-Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ashby-de-la-Zouch, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Swadlincote, Tamworth, Loughborough, Coalville, and Ashby de la Zouch.

CityProblem TypeReport Time
Derby TV 11 hours ago
Derby TV 16 hours ago
Burton upon Trent Total Blackout 2 days ago
Burton upon Trent Internet 4 days ago
Swadlincote TV 5 days ago
Derby TV 6 days ago

Nearby cities with recent reports

Derby

3 recent signals

11 hours ago
Burton upon Trent

2 recent signals

2 days ago
Swadlincote

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Ashby-de-la-Zouch, England

Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:

  • Neilelse1974
    Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • lisa_c_pitt
    Lisa Pitt (@lisa_c_pitt) reported from Gotham, England

    @virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.

  • NikkiPearman
    Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England

    @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

  • james_watts
    James Watts (@james_watts) reported from Sandiacre, England

    @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

  • Mark_Northall
    Mark Northall (@Mark_Northall) reported from Tamworth District, England

    @virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)

  • sarjeantm01
    Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England

    @virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?

  • chrismyers66
    Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia how can I contact you to cancel my service

  • Matt_Francis98
    Matt' (@Matt_Francis98) reported from Fazeley, England

    Virgin media are the worst internet providers there is for sure

  • Liammanning2u
    li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

  • ArchieRaven
    Hrafn Archer 🏹 (@ArchieRaven) reported from Dordon, England

    They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia

  • deb_the_dj
    Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England

    @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

  • dawesje
    James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • neilmjohnson72
    Neil Johnson (@neilmjohnson72) reported from Ashby-de-la-Zouch, England

    @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

  • iRacing74
    DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • littleanfield15
    philwebster (@littleanfield15) reported from Tamworth District, England

    @virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved

  • LizzieMizzie_
    Lizzie Jane 🎭 (@LizzieMizzie_) reported from Market Bosworth, England

    @virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.

  • MrBhojani
    JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • Clarkey198
    Stuart Clarke (@Clarkey198) reported from Hilton, England

    @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

  • XStatikPulse
    Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!

  • XStatikPulse
    Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekXMorriss79
    Derek Xavier Morriss (@DerekXMorriss79) reported

    @virginmedia can you please please please sort out your WiFi issues in the Bromley area. This is bloody awful service!!!! 😡

  • garyb007
    Gary Broadbent (@garyb007) reported

    @lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.

  • sunnysenguk
    Sunny Singh (@sunnysenguk) reported

    @virginmedia I’ve DM you 3 days ago.. and I havnt had a response.. amazing customer service from Virgin media.. you asked me to message and I hav..

  • davidtrnr1
    Captain Dave FYI (@davidtrnr1) reported

    @JonStone101 @virginmedia They say sorry a lot . Proper **** company

  • ChrisDaniels71
    𝓒𝓱𝓻𝓲𝓼 𝓓𝓪𝓷𝓲𝓮𝓵𝓼 (@ChrisDaniels71) reported

    @virginmedia stop changing settings on routers remotely!!!!!!🤬🤬🤬🤬 Just when I’ve got devices working, you bloody change something!!! For the love of god…..if it ain’t broken, don’t fix it!!!! Now got to get alarm engineer back out again, thanks to your latest update!!!

  • Pass_Move
    WATCHING THE GAME (@Pass_Move) reported

    @virginmedia @annasimpson1 What’s the point. You don’t care and never respond.

  • fp2072
    FordPrefect (@fp2072) reported

    @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

  • privatepilotuk
    Sekret Machines (@privatepilotuk) reported

    @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

  • fatscholes76
    Fatscholes76 🇺🇦 (@fatscholes76) reported

    @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

  • JohnHawkes2001
    John Hawkes (@JohnHawkes2001) reported

    @Starlink I switched to Starlink and I absolutely love it. The performance has been incredible compared to the UK ISPs I’ve used. I was with Virgin Media, and Starlink beats it hands down for gaming and streaming. The connection is fast, reliable, and far more consistent than I expected from a satellite service. Another big advantage is that I no longer have to deal with the rip-off pricing and policies of many UK ISPs. And if you’ve ever tried leaving Virgin Media, you’ll know exactly what I mean, it can be an absolute nightmare. With Starlink, the whole experience feels much more straightforward and customer-friendly.