Virgin Media outages and service status in Ashby-de-la-Zouch, England

Problems in the last 24 hours in Ashby-de-la-Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby-de-la-Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashby-de-la-Zouch, England

The most recent Virgin Media outage reports came from the following cities: Derby, Tamworth, Loughborough, Burton upon Trent, and Coalville.

City	Problem Type	Report Time
Derby	Wi-fi	23 hours ago
Tamworth	Wi-fi	2 days ago
Derby	Internet	3 days ago
Loughborough	Wi-fi	3 days ago
Derby	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ashby-de-la-Zouch, England

Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:

• 
  Stuart Windle (@stuwin1) reported 44 seconds ago from Stenson Fields, England

  @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

• 
  Danny Austin (@PlasticDannyA) reported 48 seconds ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  Gerry White SEO geek (@dergal) reported 4 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  iTz Me Yo 🌐 (@topper1973) reported 10 minutes ago from Coalville, England

  @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 20 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Jonathan Ibbotson (@jeibbotson) reported 20 minutes ago from Castle Donington, England

  @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 28 minutes ago from Swadlincote, England

  @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 35 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.

• 
  Fazal Rehman (@breadf2man) reported 40 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  Jonathon Riall (@jonnyriall) reported 40 minutes ago from Shepshed, England

  @virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.

• 
  James Watts (@james_watts) reported 40 minutes ago from Sandiacre, England

  @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

• 
  Rachel Biddles (@rachlb33) reported 41 minutes ago from Glenfield, England

  Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!

• 
  satyan panchal (@satyanimi) reported 44 minutes ago from Coalville, England

  @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

• 
  Darren (@DarrenS78) reported 45 minutes ago from Ratby, England

  @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 46 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

• 
  Stuart Clarke (@Clarkey198) reported 56 minutes ago from Hilton, England

  @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

• 
  Deborah Marshall 💙 (@deb_the_dj) reported 56 minutes ago from Sandiacre, England

  @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

• 
  Tim Moore (@timmo1963) reported 56 minutes ago from Ashby-de-la-Zouch, England

  @BBCWatchdog Is it me or is @virginmedia really poor with customer service!!

• 
  Amar Chauhan (@BeeDesigned) reported 57 minutes ago from Glenfield, England

  @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

• 
  Anthony Bates (@antbates1991) reported 57 minutes ago from Burton upon Trent, England

  @virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Eaton (@BenEato46743114) reported 3 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

• 
  Walthamstow Life (@WalthamstowLife) reported 3 minutes ago

  @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!

• 
  Alloqui Strix (@AlloquiStrix) reported 4 minutes ago

  An in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.

• 
  Sandy Muir (@SandyRMuir) reported 5 minutes ago

  @virginmedia Really poor customer experience these last couple of days regarding renewal of services! Different conversations and quoted various increases to service in chat service. Lower offer quoted on my login page yesterday now withdrawn according to guy on phone just now?

• 
  Quinn 😈 (@pressqforquinn) reported 5 minutes ago

  @official_throne Virgin Media is having an outage until 7th April due to the religious weekend sooo can't stream until they fix the issue... 😔

• 
  Heinz Beanz (@Delveyboy) reported 5 minutes ago

  @virginmedia contractors are outside now, cutting up my wires so I have no connection. The earliest they can fix it, is Thursday. Absolute jokers.

• 
  Nichola 2020 (@NicolaDonnan) reported 13 minutes ago

  @virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

• 
  Ashley Reade (@AshReade) reported 14 minutes ago

  @virginmedia funny thing is you say call so I do, or you make promises you don't keep, your supposed manager cut off a vulnerable customer . #Virgin #Ofcom

• 
  Howie (@Howie_89) reported 18 minutes ago

  @virginmedia @amacabrefellow Surely the criteria is simple... Your not providing a service that is paid for by us the customer

• 
  🌊 (@jckmrdw) reported 18 minutes ago

  How does virgin media treat U...