Virgin Media outages and service status in Ashby-de-la-Zouch, England

Problems in the last 24 hours in Ashby-de-la-Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby-de-la-Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashby-de-la-Zouch, England

The most recent Virgin Media outage reports came from the following cities: Derby, Loughborough, Tamworth, and Burton upon Trent.

City	Problem Type	Report Time
Derby	Internet	20 hours ago
Loughborough	TV	2 days ago
Tamworth	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ashby-de-la-Zouch, England

Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:

• 
  Mr T O'regan (@Taidhgh) reported 26 seconds ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

• 
  haasty kawa (@haasty_kawa) reported 2 minutes ago from Derby, England

  @virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET

• 
  philwebster (@littleanfield15) reported 5 minutes ago from Tamworth District, England

  @virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved

• 
  Jonathan Ibbotson (@jeibbotson) reported 8 minutes ago from Castle Donington, England

  @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 10 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  David Farley (@DavidFarley84) reported 12 minutes ago from Tamworth District, England

  @virginmedia my virgin box has broken for the 2nd time in 6 months. Green screen and no sign of restarting. I am going to cancel my contract tomorrow

• 
  Andy Picken (@andyvic7) reported 21 minutes ago from Walton upon Trent, England

  @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

• 
  Alex Tipler (@alextiplerfilm) reported 22 minutes ago from Coalville, England

  @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

• 
  James Armstrong (@iamj_armstrong) reported 23 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported 24 minutes ago from Swadlincote, England

  @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

• 
  Fazal Rehman (@breadf2man) reported 25 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  National Forest E-Bike Holidays (@Ebike_holidays) reported 25 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

• 
  Mary Oliver (@Mary_C_Oliver) reported 33 minutes ago from Beeston, England

  @virginmedia Also, the number is not working

• 
  Patricio R. Sanchez (@psanchezc) reported 37 minutes ago from Beeston, England

  @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

• 
  Chris Myers (@chrismyers66) reported 39 minutes ago from Coalville, England

  @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

• 
  Itza Secret (@XStatikPulse) reported 40 minutes ago from Castle Donington, England

  @virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!

• 
  Chris Seddon (@_Chris_Seddon_) reported 44 minutes ago from Melbourne, England

  Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

• 
  Tom Prince (@rokagainstass) reported 49 minutes ago from Castle Donington, England

  @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

• 
  Hrafn Archer 🏹 (@ArchieRaven) reported 52 minutes ago from Dordon, England

  They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia

• 
  Simon Banks 🦁 (@sjbanks47) reported 59 minutes ago from Tamworth District, England

  @virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Sykes (@iainsykes2014) reported 9 minutes ago

  @virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.

• 
  It's Ahmad (@AhmadX_Official) reported 10 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Charles Forsyth (@charles_forsyth) reported 10 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  TubzNetz (@TubzNetz) reported 11 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  don (@DonWAFC2) reported 16 minutes ago

  @D4N7O @virginmedia Not working here as well ffs

• 
  dawnieC (@CorkinDawn) reported 18 minutes ago

  @virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?

• 
  Chef Paul (@ChefPaul41) reported 19 minutes ago

  Reckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.

• 
  Shaun Riley (@shaunriley1954) reported 19 minutes ago

  @DarcKni68649817 @virginmedia I had that and I have been a customer since before ntl!!

• 
  Gary (@gazi1684) reported 21 minutes ago

  @virginmedia @rayquannnnnnn Is there a problem in the wallsend area with broadband?

• 
  Heathcliff (@heathcliffom) reported 27 minutes ago

  @dkitwood virginmedia customer service is the worst . I ditched them a couple of years ago but they really made if difficult