Virgin Media

Virgin Media Outage Report in Ashby-de-la-Zouch, Leicestershire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashby-de-la-Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby-de-la-Zouch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ashby-de-la-Zouch, Leicestershire, England 12/10/2025 01:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashby-de-la-Zouch, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Tamworth, Derby, Burton upon Trent, Swadlincote and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomTamworth Internet
United KingdomDerby E-mail
United KingdomDerby Total Blackout
United KingdomBurton upon Trent Wi-fi
United KingdomBurton upon Trent Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ashby-de-la-Zouch, England

Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • stuwin1 Stuart Windle (@stuwin1) reported from Stenson Fields, England

    @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

  • gupe1979 Guy Peacock (@gupe1979) reported from Tamworth District, England

    @KiaNFFC A few of my colleagues at work has been struggling all week with Virgin Media so sounds like there is a few issues still

  • Mark_Northall Mark Northall (@Mark_Northall) reported from Tamworth District, England

    @virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • Mary_C_Oliver Mary Oliver (@Mary_C_Oliver) reported from Beeston, England

    @virginmedia Also, the number is not working

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • jdelectrical82 Jim Davies (@jdelectrical82) reported from Tamworth District, England

    @saley1984 @virginmedia Only hear people moan about virgin mate! Go sky, never had a problem 👍🏻

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • andyvic7 Andy Picken (@andyvic7) reported from Walton upon Trent, England

    @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • justrunningnow brian alvin (@justrunningnow) reported from Sandiacre, England

    @the____ghost @virginmedia Its broken

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • martinthorne Martin Thorne (@martinthorne) reported

    @virginmedia I had an outage at about twenty past midnight last night. Googling revealed that lots of other people reported the outage too. But I can't see any details of the outage on your website, have you got any details about what causes it? (Fyi I'm in GL1)

  • Fugly_Hx0 Wolli' ღ (@Fugly_Hx0) reported

    @virginmedia my Internet is down, and work from home, ive tried the steps on the Web, but it hasn't fixed anything. Are you aware of a network issue in earls barton, Northampton???

  • TimothyJones75 Tim Jones (@TimothyJones75) reported

    @virginmedia I have super fast broadband and what a laugh it is that you say it’s super fast! I have nothing but problems with it and you have the cheek to charge me £31, I’m ******* in a contract and I want out!! It is the most terrible broadband I’ve had!!

  • StuartLenney1 Tangerine Stu 🏴󠁧󠁢󠁳󠁣󠁴󠁿🟧⬛️🟪⬛️🏇🏼⚽️🏇🏼⚽️ (@StuartLenney1) reported

    @virginmedia Thanks for not being much help maybe I should charge you for wasting my time and you could take it off my bill

  • MrsLogicViz MrsLogicFromViz (@MrsLogicViz) reported

    @virginmedia - at 10:04 this morning I received a really horrible aggressive call purporting to be from VM saying that my Internet would be cut off. The mobile number was 07447 079094. Please advise.

  • LeanneMcGiveron Leanne McGiveron (@LeanneMcGiveron) reported

    @virginmedia hi. Clicked your clink for help page and still can’t get broadband to work. It’s been off all morning probably all night too can you assist please #nobroadband

  • finmentalkg kate Gibson (@finmentalkg) reported

    @virginmedia No Internet now.... nothing not even a rubbish service. Yet you tell me there are no issues and tell my neighbour something different. Communications doesn't seem to be your forte @virginmedia

  • john_richardson john richardson💙 (@john_richardson) reported

    @virginmedia broadband service currently down ... For once Service Status actually agrees with what I am experiencing ... But says fix by 3pm which means six hours of my working day gone ... any chance of earlier solution?

  • sagaofsr Ezekiel’s Wheel (@sagaofsr) reported

    My internets literally the worst. I can’t even work right now. Sort it out @virginmedia

  • maz92_vr46 maria bridges (@maz92_vr46) reported

    @virginmedia what’s going on with the internet, perfect for 11 months, was going to renew but it’s been awful i work from home so need the internet and it’s dropping out several times a day now, also drops out every night at 11pm it’s been rebooted etc and still happens.