Virgin Media Outage Report in Ashby-de-la-Zouch, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashby-de-la-Zouch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby-de-la-Zouch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ashby-de-la-Zouch, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Derby, Tamworth, Coalville, Swadlincote and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi | |
| Loughborough |
Internet | |
| Derby |
Wi-fi | |
| Loughborough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ashby-de-la-Zouch, England
Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:
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Songbirdeee 🦁
(@songbirdeee) reported
from
Tamworth District, England
So #VirginMedia I report a fault this morning, you say repaired by 6pm. 7pm I called as still not working despite txt/email says fixed. 50 mins of listening to music then, "the other person has cleared" Really don't like being lied to. Not good enough, valued customer, my arse!
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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David Farley
(@DavidFarley84) reported
from
Tamworth District, England
@virginmedia my virgin box has broken for the 2nd time in 6 months. Green screen and no sign of restarting. I am going to cancel my contract tomorrow
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@virginmedia What is the best number to call to cancel please as after 98m on the phone Saturday I cancelled and now you have sent me a new installation date which I do not want!
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Mark Shilton
(@MShilton1880) reported
from
Tamworth District, England
@virginmedia have been trying to call customer service today only to be cut off twice after a hour on hold. Absolutely disgraceful, need to speak to someone not try online any chance of a call back please?
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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Matt'
(@Matt_Francis98) reported
from
Fazeley, England
Virgin media are the worst internet providers there is for sure
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tilly's Mum
(@lawes7878) reported
@virginmedia Ive been here before with Virgin, 3 routers replaced last year, told you use reconditioned equipment. I expect better than broadband going down two days in a row
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Simon Roe
(@siroe31) reported
@graham_hamlyn @virginmedia You can’t leave because you can never get to speak to them.
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simon wwfc checketts
(@simonchecketts1) reported
@virginmedia hi I've got 2 boxes in my house but 1 is a big old TiVo box would it cost me to upgrade it to a V6 as it's slow n takes ages to load up
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Waaves~~
(@Tmsmoran) reported
very nice and helpful lady from the philipines @virginmedia who i spoke with about my broadband problems early on - it might the browser i was using, so ive changed it, see how it goes.
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Ray Lawlor
(@TinPotRay) reported
@virginmedia The advice is terrible. Firstly passwords with a mixture of upper/lowercase etc are NOT STRONGER. The length of the password is it’s strength. Also you recommend using password manager... password managers facilitate longer passwords. I was using 1Password when I got your error.
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kraughl
(@kraughl) reported
@virginmedia Internet down again. Worst servuce
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NMD DetrimentKoi™
(@DetrimentKoi) reported
yet another day of stream going down hill due to @virginmedia seriously getting sick of this now , contract ends in a month and i know i wont be renewing it
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Simon Roe
(@siroe31) reported
@LaurenDavey24 @graham_hamlyn @virginmedia Never dealt with Talk Talk but no way can they be worse than Virgin. Great and efficient at putting prices up in these challenging times. But they are not available to deal with issues or questions.
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Shane #mufc
(@shanedub24) reported
@flossybball @virginmedia If I actually had an option on my tv to delete a station thats on channel that would be gone a long time ago ..my god what a crap channel. But if you love the chase tipping point catchphrase and fecking Lilly bloody savage with dogs by all means keep it 😫
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catsrock
(@wealllovepud) reported
@L_Judd92 @virginmedia 100% agree with that! I've knocked my head against a wall trying to deal with @virginmedia for a long time. When it works it's great, but when there's a problem, never their fault. Eventually they'll agree it's a router problem but to get to that point is painful.