Virgin Media

Virgin Media Outage Report in Ashby-de-la-Zouch, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashby-de-la-Zouch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby-de-la-Zouch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ashby-de-la-Zouch, Leicestershire, England 05/29/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashby-de-la-Zouch, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Swadlincote, Derby, Burton upon Trent, Coalville, Loughborough and Tamworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwadlincote Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomBurton upon Trent TV
United KingdomDerby E-mail
United KingdomDerby Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Ashby-de-la-Zouch, England

Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:

  • Mary_C_Oliver Mary Oliver (@Mary_C_Oliver) reported from Beeston, England

    @virginmedia Also, the number is not working

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • Clarkey198 Stuart Clarke (@Clarkey198) reported from Hilton, England

    @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

  • BeeDesigned Amar Chauhan (@BeeDesigned) reported from Glenfield, England

    @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.

  • andyvic7 Andy Picken (@andyvic7) reported from Walton upon Trent, England

    @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

  • jdelectrical82 Jim Davies (@jdelectrical82) reported from Tamworth District, England

    @saley1984 @virginmedia Only hear people moan about virgin mate! Go sky, never had a problem 👍🏻

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

  • gupe1979 Guy Peacock (@gupe1979) reported from Tamworth District, England

    @KiaNFFC A few of my colleagues at work has been struggling all week with Virgin Media so sounds like there is a few issues still

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • justrunningnow brian alvin (@justrunningnow) reported from Sandiacre, England

    @the____ghost @virginmedia Its broken

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Libalis76 Elizabeth Mechan (@Libalis76) reported

    @virginmedia really disappointing that your website is down with 3 hours left of your black Friday sale.

  • myball123 Simon Groutage (@myball123) reported from Bexleyheath, England

    @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

  • vintagegaylady CJ (@vintagegaylady) reported

    @virginmedia I have been informed there is a broadband issue in SE19 but no detail on when service is expected to resume. Can you confirm what the issue is please and when a fix will be made? Thanks

  • lougreen05 louise green (@lougreen05) reported

    We pay £100+ a month for @virginmedia and our broadband is the biggest crock of ****!! We’ve been waiting now 3 weeks for a new WiFi box but will soon want paying for a service we can’t use 🤬😡

  • BOs94559386 B Os (@BOs94559386) reported

    @virginmedia website is down for maintenance on black Friday deal, please can you assist?

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • Eleventy8to9 Eleventy8to9 (@Eleventy8to9) reported

    @virginmedia How can I escalate this please as clearly nobody has a clue what’s going on and I’m getting nowhere I have no heating without broadband and need it fixed asap The number and website change between yes there is an issue to No there isn’t every time I check

  • Sam_Moon__ Sam 🌙 (@Sam_Moon__) reported

    @taramoon__ It happens a lot with me in the UK cuz @virginmedia thinks it is a good idea to put problems on my line and then say “you don’t have any problems on the line according to our systems”

  • james_a_tanner James Tanner (@james_a_tanner) reported

    Can I have an engineer now @virginmedia internet “fix” lasted about 2 weeks and it’s back to being utter dog sh*te and 1100 ping AGAIN. This time using your own router!!!

  • DistrustP DistrustPilot (@DistrustP) reported

    @virginmedia @NetflixUK It's official Virgin Media are shite. Took me six hours from set up to cancel my contract, lies and incompetence, piss poor customer service. You are a For kin joke of a company