Virgin Media Outage Report in Ashby-de-la-Zouch, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashby-de-la-Zouch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashby-de-la-Zouch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Ashby-de-la-Zouch, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Tamworth, Loughborough, Burton upon Trent, Swadlincote and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
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| Derby |
Internet | |
| Tamworth |
Wi-fi | |
| Loughborough |
Internet | |
| Derby |
TV | |
| Derby |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Ashby-de-la-Zouch, England
Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:
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Coach S 👊
(@withcoachs) reported
from
Loughborough, England
Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia
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BA
(@BenAubury5) reported
from
Tamworth District, England
What a joke @virginmedia are. On the phone for 1hr 29mins just to cancel a phone contract. I ask them for an email address to make a complaint and they say they don't have one 🤣🤣 I will never be using this company again
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Zoë Young 💁🏼♀️
(@ZoeYoungUK) reported
from
Loughborough, England
@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
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gary 'uk' bond
(@bond_gary) reported
from
Hilton, England
@RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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Leanne Biggs
(@leannebiggs14) reported
from
Burton upon Trent, England
@virginmedia I wanted to change my mobile phone number over as I’ve recently taken out a new sim only contract along with the TV package however I’m thinking of cancelling it all as the customer service was disgraceful and makes be wonder how I would be spoken to if I ever have to ring again
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
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Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stumpypoppet
(@stumpypoppet1) reported
@virginmedia here we go again. Dodgy tv signal, intermittent internet.. all for a ridiculous free.. no wonder you are called virgin, you haven’t got a clue what your doing.
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Fred
(@youspecimen) reported
@virginmedia My grand return to Salford has been overshadowed by my WiFi being off for two days now, I am ready to throw hands pls sort it now or you will lose a valued customer
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Adam Mills wilson
(@Mrwestham88) reported
@virginmedia Your engineer come and fitted the virgin about 8 months ago after 6 missed visits he left the wire out of the ground it is in a bow and promised somone would be back to put it under ground we waited and waited for that person to come back but they never did my dad
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Chris Jones
(@twcj_uk) reported
@virginmedia bb been down all day. Postcode KT10. When can re expect service to resume please? What's the issue this time? Thanks
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Owen Burrows
(@xOwenBurrows) reported
@virginmedia your wifi is **** it constantly goes down
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sophia🕊
(@phi_cx) reported
@virginmedia Bills I keep being sent, and they said they’d ask their manager to review. In the meantime, I asked for the non return of equipment fee to not be added, as you never sent me a returns label so it isn’t my fault I haven’t returned it, and was again told this would be done…
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Mina Asham
(@mina_g_asham) reported
@virginmedia BT Sports have disappeared from Virgin TV Go, timing really sucks with the games starting shortly! I tried on Chrome and mobile app and not available in either.
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Mandy Macara
(@mandymacara) reported
@virginmedia i am a customer of many years. You’ve locked my email account. Your call centre could not fix it and have raised a ticket…but, i’m told, it will take 5 days to reset my account. In this digital age, is a 5 day SLA really acceptable?? Please reset tix No P010915757
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Danielle
(@daniellelt178) reported
You are hands down the worst broadband service provider @virginmedia
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Rob Blackmore
(@BlackmoreNFFC) reported
@virginmedia I’ve raised complaints already. They get closed without any comms with me. This is why I want to speak to a manager that never calls. Absolutely useless. What was the point in the last agent telling me to let you know if all you do is forward me to complaints link!?