Virgin Media Outage Report in Gotham, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gotham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gotham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Gotham, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Coalville, Ashby de la Zouch, Derby, Nottingham and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Total Blackout | |
| Coalville |
||
| Ashby de la Zouch |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gotham, England
Latest outage, problems and issue reports in Gotham and nearby locations:
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Deborah Marshall 💙
(@deb_the_dj) reported
from
Sandiacre, England
@virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia @virginhelp any help with this yet?
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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NoGuyTest
(@NoGuyTest786) reported
from
West Bridgford, England
@virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GrappleApp - The Jiu Jitsu Game
(@GrappleAppGame) reported
@vicksterfox @virginmedia I’m not sure yet, I’ll be calling to cancel this week and I’m sure I’ll end up being hit with some sort of additional cost. Looks like I either pay a cancellation fee, or I pay an extra month at £59.25.
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Ian Hickson
(@ps3samson) reported
@virginmedia issues with our tevo box it restarted itself now pixelated on all channels some are unwatchable like E4 and channel 5 rang support and they said it was my TV its not, tried to book a engineer gave a date when nobody's in and very unprofessional call center staff.
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Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️🌈🕊️🕷️🇺🇦
(@mrsverypicky) reported
@RealDaveEdwards @virginmedia Also have TIVO box (hate it), but recorded as scheduled without incident.
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Rob
(@Rob87099367) reported
@virginmedia your engineers have done nothing to fix this immense packet loss. Internet has been on and off the whole week, and not just for me. I speak for everyone when I say we r sick & tired of waiting for 2h+ on your customer support line and not getting the service we pay 4
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Linda Watson
(@Wa79141119Linda) reported
It was so bad they offered us a free cruise to compensate but why would we put ourselves through the torture again Health and safety went overboard No muster drill just a video in your cabin which kept buffering Virgin Media at its worse
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Matt Knight
(@MattKnight__) reported
Another intermittent signal issue in your area from @virginmedia broadband. Such a rubbish service
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Eason Krishnanandan
(@easonkrish) reported
@ruttie12 @virginmedia Struggled with them for a couple of years before switching to BT - never looked back
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Paul
(@iPauloxD) reported
@Happyda41322281 @virginmedia Had them for years 3 streets down and were the best. Literally only option is Sky or BT and it goes down at least 3 times a week
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D McCormick
(@DMacUK86) reported
Cannot wait to cancel our @skytv and broadband subscription when we move in the next few weeks. TERRIBLE customer service, if you can call it that. Hours without internet, told it’s an issue our end, clearly an outage, and ZERO communication. 🤞🏼 for BT or VirginMedia 🤞🏼
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Dr Penguin
(@DrPenguin16) reported
if there’s the slightest sign of any cloud @virginmedia pathetic internet service does not work. Stay away from the fraudulent company