Virgin Media Outage Report in Gotham, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gotham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gotham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Gotham, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Loughborough, Coalville, Ilkeston and Long Eaton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
||
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gotham, England
Latest outage, problems and issue reports in Gotham and nearby locations:
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
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Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Ayton
(@rgarob_rob) reported
@virginmedia Ridiculous suggestion. I’ve spent an hour on your customer helpline trying to understand what the issue is - your website says service in my area is good. Customer service says it’s not, upgrade work is ongoing and won’t be finished until the 4th. This is clearly unacceptable!!🤯
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Andrew Horton
(@Druhorton) reported
Dear @virginmedia I’d just really like one, just one unproblematic day with the internet connection. Just one. It’s my dream. Please PLEASE help it be a reality.
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J BavSlim
(@arbvor) reported
@virginmedia Great thanks i just get internet issues every 3 days and I’ve been with you guys less than a month in total. I’ve spoken to CS to get my bill lowered already too :)
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Aiko
(@Jxnnmay) reported
@virginmedia The lack of understanding that your staff has had is beyond me. My service with you has not been smooth sailing. I have been constantly disconnected multiple times frequently. It really saddening that you have no compassion for your consumers at this time.
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stewart blundell
(@BlundellStewart) reported
@virginmedia possibly the worst customer service and complaints department i have ever known. The sooner i am out of my contract the better. I definitely wouldn't recommend them to anyone.
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J. Atmore-Mulligan
(@jamesmulligan79) reported
@virginmedia please can you tell me who I need to talk to make serious complaint??? Fed up of calling and speaking to people who have no idea. My poor parents are being robbed off continuously. People need to know how you treat pensioners!😡
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𝔖𝔥𝔞𝔫 𝔍𝔞𝔡𝔢
(@shannonjade_94) reported
@virginmedia can someone help please. I’m gonna need to talk to a tech, my IPhone all of a sudden doesn’t want to accept my number to use iMessage and FaceTime. I’ve done the whole turn it off and on again along with all the other trouble shooting methods 😞
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JG
(@ealinggal) reported
@virginmedia The text service is not helpful and quite annoying
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Nigel
(@NigelMendonca1) reported
@virginmedia hi I’be loved house and need to take my broadband. I’ve called 4 separate times and been cut of each time! Can someone please call me as I am paying for a service I cannot use
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Matt
(@mattthomas0479) reported
Hey @virginmedia any reason that @btsport 2HD is a really poor quality tonight, screen keeps pixelating and we seem to have another channel coming through in the pixelation