Virgin Media Outage Report in Coalville, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coalville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coalville, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Leicester, Swadlincote and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent |
Internet | |
| Leicester |
Internet | |
| Swadlincote |
Total Blackout | |
| Burton upon Trent |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coalville, England
Latest outage, problems and issue reports in Coalville and nearby locations:
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Hrafn Archer 🏹
(@ArchieRaven) reported
from
Dordon, England
They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia I tried - I assume it doesn't work on a mobile!?
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?
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whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Iqbal Bedi
(@IqbalSBedi) reported
@virginmedia I think you have already asked me that and I’ve concluded that you can no longer help me. I don’t know why this Twitter account exists as it’s useless and it’s winding me up! Goodbye.
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sajid iqbal
(@msajiqbal) reported
@Greig_M @virginmedia Don’t bother I complained online web form in jan got a stupid response today and no one interested at all I’ve repeated the issue numerously in calls and online and falls on deaf ears they try and fob you off until you go away
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Steve Clegg
(@SRC62) reported
@virginmedia There was an issue.... but then again, there seems to be issues almost weekly if not daily. Like I said, I never know from one day to the next the level of service I’m going to get. Then that connection will be dropped, when the service slows RIGHT down etc
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Zee
(@_zee_10) reported
@virginmedia I'm already a customer, I did upgrade last November but wasn't offered the new hub 4 router
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Angela Singh
(@SinghJazz1716) reported
@virginmedia why do Virgin get you interested in new programmes & then you only days to watch the whole series? Last day not working 🤬#younger #bloodyfrustrating!!
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ᴄʀᴀɪɢ ᴘᴀʀʀʏ - Ⓟⓐⓩⓩ
(@Rigarray) reported
@virginmedia I have. Engineer working to fix the problem. Fix estimate 30 March 20.30. Insufficient details = unproductive and stressful day. Service regularly down and been down all day. What's actually going on? Don't you know Wales are playing football tonight...
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Kate Hadley
(@KateHadley1) reported
@claireweston34 @virginmedia Glad I’m not the only one getting terrible customer service, I’ve just had the phone out down and me and told no one can come out due to Covid, the problem is outside! Why are we getting terrible service?? You’ve just put the price up and we have this awful service! 😡
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Mark johnson
(@Markjoh67333745) reported
@virginmedia Hi I phoned customer services from my virgin phone.
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ᴄʀᴀɪɢ ᴘᴀʀʀʏ - Ⓟⓐⓩⓩ
(@Rigarray) reported
@virginmedia I have it says engineer is working to fix the problem. Fix estimate 30 March 20.30 - I'm sure you'll agree that this is insufficient details for a paying customer particularly when this is happening on a regular basis. Everything down ALL day = very unproductive and stressful day
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Ian Brook
(@CaponesShadow) reported
@virginmedia Virgin said buy a booster DONE, virgin said reset the hub we've DONE that numerous times, what are you expecting us to do buy a industrial network tower to make sure all devices are wired? It makes no difference because the service you provide isn't what you promise