Virgin Media Outage Report in Coalville, Leicestershire, England
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The latest reports from users having issues in Coalville come from postal codes LE67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coalville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coalville, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Ashby de la Zouch and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Coalville |
||
| Ashby de la Zouch |
Internet | |
| Leicester |
Internet | |
| Burton upon Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coalville, England
Latest outage, problems and issue reports in Coalville and nearby locations:
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Simeon Hockley
(@SimeonHockley) reported
from
Ketteringham, England
Something rather awful about being on hold with @virginmedia! 2 hours and counting....
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jane✨
(@svli0) reported
Virgin media is such a scam why am i using data to join my class wtf
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Fredrik Scholtz
(@FredrikScholtz) reported
@virginmedia trying to push back my cancellation date so I don’t lose services... on line chat can’t help and I have been on hold for 1.5 hours to speak to someone but then got cut off what can I do???
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Ryan Hicks
(@RyanHicksy_) reported
@virginmedia Struggling to sign in, I don’t think I have a media login, I have a mobile login, but that isn’t telling me if there’s issues?
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Mandy unsworth
(@mandy_unsworth) reported
Is there a problem with the internet @virginmedia? My internet had just gone now again and hasn’t come back on, i have 2 children trying to do their work. It’s not the first time is has happened, it’s been dropping in and out for a while. Please get it sorted!
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Gregor Clark 🏴
(@GregorJClark) reported
@virginmedia Not the best response I’m afraid. Nothing is free. I pay handsomely for a package. The service is part of that package. Whether you charge separately or not is irrelevant. If I cancel my DD you won’t let me have the ‘free’ bit for free. Please try again.
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Stats T
(@Tabbers1968) reported
@virginmedia To reiterate, no third party permission is required. It is down to communication between your sales team and your contractor.
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Luke Smart
(@lukesmart89) reported
@virginmedia It was my final bill which you take and credit back. You haven’t credited me back. It’s bad enough that you do this to try and “encourage” people to stay. But then to subsequently miss the repayment is extra unethical
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Mike Sammons
(@Mike_Sammons) reported
@_joshualevin @virginmedia I'm in a queue.... Problem is mobile phone signal is non existent so I'm on a WiFi call, quality is awful
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Francesca Hyde
(@FrancescaHyde1) reported
@virginmedia The WiFi is completely unreliable, it’s either slow or does not work at all. We’ve been in contact numerous times and no one has found a solution 😟 we pay £40 a month for a service that doesn’t work
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Guy Hartley
(@theYugster) reported
@virginmedia HELP I need someone from Customer Service to 'own' my complaint and sort it out, not to be passed from department and department and then cut off (several times) You are supposed to be telecommunications company!!! I spent 6 1/2 hours trying to get help yesterday!