Virgin Media outages and service status in Coalville, England

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coalville, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, and Burton upon Trent.

City	Problem Type	Report Time
Leicester	TV	13 hours ago
Loughborough	TV	1 day ago
Leicester	TV	2 days ago
Leicester	Phone	10 days ago
Leicester	Internet	11 days ago
Leicester	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Coalville, England

Latest outage, problems and issue reports in Coalville and nearby locations:

• 
  Matthew Walne MCSI (@MatthewWalne) reported 5 minutes ago from Mountsorrel, England

  @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

• 
  Monik Patel (@MonikP_97) reported 7 minutes ago from Oadby and Wigston, England

  @virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??

• 
  paulwitneyphoto (@paulwitneyphoto) reported 9 minutes ago from Ruddington, England

  @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

• 
  Stuart Clarke (@Clarkey198) reported 12 minutes ago from Hilton, England

  @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

• 
  Ollie (@ollieg21296) reported 12 minutes ago from Ketteringham, England

  @virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.

• 
  paulwitneyphoto (@paulwitneyphoto) reported 12 minutes ago from Ruddington, England

  @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

• 
  joseph langton (@jnlangton) reported 16 minutes ago from Braunstone, England

  @virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer

• 
  Laura Coxon (@looby1376) reported 17 minutes ago from Ruddington, England

  @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

• 
  Teresa Budworth (@TeresaBudworth) reported 17 minutes ago from Quorn, England

  52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

• 
  julie marlow (@iamthemummy) reported 19 minutes ago from Ibstock, England

  @virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.

• 
  paulwitneyphoto (@paulwitneyphoto) reported 22 minutes ago from Ruddington, England

  @virginmedia how do I report a problem with our wifi and tivo box

• 
  Matthew Walne MCSI (@MatthewWalne) reported 22 minutes ago from Mountsorrel, England

  @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

• 
  Fruity Sheikh (@frutysheikh) reported 23 minutes ago from Oadby and Wigston, England

  @virginmedia broadband is down in #wigston LE18

• 
  Joanna Hayes (@SmileyJMH) reported 27 minutes ago from Loughborough, England

  @virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.

• 
  Fazal Rehman (@breadf2man) reported 27 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  Stuart miller-kirkpatrick (@mufcsmk) reported 29 minutes ago from Measham, England

  @virginmedia please stop ringing me, il never come back #BYEBYEBYE

• 
  Matthew Walne MCSI (@MatthewWalne) reported 35 minutes ago from Mountsorrel, England

  @virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 38 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  Matthew Walne MCSI (@MatthewWalne) reported 50 minutes ago from Mountsorrel, England

  @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

• 
  Trevor Smith (@MrSmithInNotts) reported 58 minutes ago from Ruddington, England

  My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Wright (@selhurstpaw1) reported 3 minutes ago

  @biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.

• 
  Nick. I’m just this guy, y’know? (@BettererBack) reported 6 minutes ago

  @jayemdee63 Virgin media. Awful.

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 7 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

• 
  Dan (@DanMontgomery87) reported 8 minutes ago

  @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere

• 
  Scotty Loadinson (@Pandor1caOpens) reported 9 minutes ago

  @virginmedia Once again your internet service in The Stoke on Trent area is atrocious. How many times am I going to have to perform a speed test to find out I'm not getting what we pay for? Boost the WiFi in Stoke-On-Trent & keep it consistent or we find another internet provider

• 
  SAVE LAMMAS PARK (@SharonBewley) reported 12 minutes ago

  @virginmedia No thanks - I have supplied all the information you require to address the issue

• 
  Ashley Smith (@AshleySmithUK) reported 12 minutes ago

  @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 13 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 14 minutes ago

  @virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.

• 
  Dan Kitwood (@dkitwood) reported 15 minutes ago

  @virginmedia You have ignore me 4 times now, so I'll have to write an official complaint, then go to CISAS.