Virgin Media

Virgin Media Outage Report in Coalville, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coalville, Leicestershire, England 09/16/2025 05:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coalville, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Coalville, Swadlincote and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough Internet
United KingdomLeicester TV
United KingdomLoughborough Internet
United KingdomLoughborough Wi-fi
United KingdomLeicester Total Blackout
United KingdomLeicester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coalville, England

Latest outage, problems and issue reports in Coalville and nearby locations:

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • Clarkey198 Stuart Clarke (@Clarkey198) reported from Hilton, England

    @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • deaks30 lee deaks (@deaks30) reported from Blaby, England

    @virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍

  • fakirbhai_nadia Nads🦋 (@fakirbhai_nadia) reported from Oadby and Wigston, England

    @Iqras19 Mine do it automatically but virgin media’s shit

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    back on the phone to #virginmedia help

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • YorkshireDeeDar MrYorkshire (@YorkshireDeeDar) reported

    @virginmedia how am I meant to know when my contract is coming to an end so I can cancel your subpar service when your own website doesn’t work half the time. Imagine earning the money you rip people off for to have a website consistently down.

  • damawa42 Daniel W (@damawa42) reported

    Why ******** did my Virgin 360 box start blasting out a "Welcome to Virgin 360" intro at 6:30am at full ******* volume? @virginmedia did you do some kind of automatic update and completely screw it? Completely unacceptable to wake people up like that with presumably buggy update

  • ABritishSparkle Kate (@ABritishSparkle) reported

    @virginmedia the Internets been off since 9pm (ish) yesterday and there's nothing on service checker saying there's a problem? I literally didn't have any TV for over a month end of last year and I wonder why I'm paying such an excessive amount each month for a service that goes

  • vickieisabelle Vickie Slack (@vickieisabelle) reported

    @virginmedia hi, my Internet has been down for over 5 hours as of now (7:47am). I love in Stockport. What's going on??

  • MarkSanger2022 Mark ****** (@MarkSanger2022) reported

    @virginmedia What has happend to your site and sorry about the problems with paying you I'm disabled physically and didn't realise I had not got a Direct Debit set up that's why you didn't get paied how do you set up 4k on Virgin box?

  • Archie_PLRP Edd | Archie Hunter 🔲 (@Archie_PLRP) reported

    Typical, less than a month into my new contract with @youfibre they announce 6 months free fibre... Why couldn't I have waited for the offer... Not complaining, love the service and its putting Virgin Media to shame... But pennies are tight and that 6 month would been soo good.

  • DaveyBoy__77 David Wheeler (@DaveyBoy__77) reported

    Couldn’t sleep so i put the tv on and pressed the menu button on the virgin media remote and it’s changed due to an update and it’s absolutely crap 🙄 #VirginMedia #Clueless

  • JaimeMarie17 JaimeMarie (@JaimeMarie17) reported

    @virginmedia I don't know which one I am currently on but I haven't been informed of any changes recently?. It's only been in the past few months I've had issues though.. used to have perfect signal in most places then pretty much overnight went to getting hardly anything

  • Lilac_Rainbows 🍁🌿🍄🌻🐾 🌿🍄🌻🐾🍁 (@Lilac_Rainbows) reported

    @Wishingwell66 @virginmedia This is not the service I would like to receive from a company!

  • SuperKatie1987 Katie Monk-Steel (@SuperKatie1987) reported

    @virginmedia how can I go about getting a upgrade on my WiFi seen as it always shows its working but most nights it shows we have to reboot??! It just stops working but shows online there is no issue?