Virgin Media Outage Report in Coalville, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coalville come from postal codes LE67.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coalville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Coalville, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Swadlincote, Leicester, Loughborough, Coalville, Burton upon Trent and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
||
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coalville, England
Latest outage, problems and issue reports in Coalville and nearby locations:
-
Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
-
Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
-
Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
-
Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.
-
Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
-
Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
-
Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
-
Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
-
Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
-
Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
-
georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
-
🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
-
Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
-
paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
-
georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
-
jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anna flynn
(@Annafly71686058) reported
@virginmedia Can you please tell me what i can do then as ive tried all the cintact methods available to me and its nit acceptable to be subject to treatment thats cruel when im in tears and cs agents are slamming the phone down on me and not calling back???
-
Alicia Diment
(@alicia_diment) reported
@virginmedia has got to be the worst broadband service provider going
-
Pyrii ♿🏳️🌈🏳️⚧️🇬🇧🦉
(@Pyrii) reported
@virginmedia First thing I checked, nothing, your site is useless and purposely designed to make it so I can't contact your team to get ANY support, had to google for a number and they just hung up on me without even answering the phone
-
Liz
(@lizdixon77) reported
@virginmedia You are also ignoring the point about your useless customer service and not keeping promises to call back about a complaint I want to raise. Which is no surprise really.
-
Liz
(@lizdixon77) reported
@virginmedia No, apparently a few weeks ago you were upgrading the service in the area. You did not notify any of your customers there would be intermittent outages. But it also said on your line that they were now done
-
Adrian Jones
(@alphawebserv) reported
@virginmedia I can never seem to get through without an hour on hold first, can you see if I dm you my account number?
-
Bigpee
(@Bigpee8) reported
@virginmedia Around the house aswell to help with the signal as we can’t get it upstairs the signal is that weak it’s just a terrible services that has gone down massively recently
-
Bota
(@BotaF12016) reported
@virginmedia you have no idea what customers experience going through your over saturated website just to report an issue so don't say sorry
-
Zac
(@Zacerhy) reported
@virginmedia At this very moment ok but I can guarantee there’ll be issues throughout the day especially around 8-10PM. I rely heavily on the internet for work so would appreciate someone looking into it please
-
Paul Curry
(@paulcuzcurry) reported
@virginmedia You wrote to say prices were increasing, I called up & the advisor said as ours was in contract it wouldn’t affect us, got ‘next Bill’ email & it’s going up, I called to raise a complaint & no call back