Virgin Media

Virgin Media Outage Report in Coalville, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coalville, Leicestershire, England 12/29/2025 01:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coalville, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Ashby de la Zouch, Leicester, Burton upon Trent, Swadlincote and Loughborough.

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City Problem Type Report Time
United KingdomAshby de la Zouch Internet
United KingdomLeicester Internet
United KingdomBurton upon Trent Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coalville, England

Latest outage, problems and issue reports in Coalville and nearby locations:

  • WyantWyant 🦁Michael Wyant 🦁 (@WyantWyant) reported from Atherstone, England

    @virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.

  • BeeDesigned Amar Chauhan (@BeeDesigned) reported from Glenfield, England

    @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

  • Clarkey198 Stuart Clarke (@Clarkey198) reported from Hilton, England

    @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    back on the phone to #virginmedia help

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.

  • fakirbhai_nadia Nads🦋 (@fakirbhai_nadia) reported from Oadby and Wigston, England

    @Iqras19 Mine do it automatically but virgin media’s shit

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • samishaque Sameena Ishaque (@samishaque) reported

    @virginmedia need to cancel an engineers visit. It's not coming on on my appts online. I've tried to call but spent 45 mintues fruitlessly wating for someone to answer

  • _RhysThorne Rhys (@_RhysThorne) reported from London, England

    @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

  • taxidamien Damien (@taxidamien) reported

    @VirginMediaIE I want to leave Virgin Media but they will not speak to me so I suppose the best way is to just not pay the bill. All I wanted was to speak to someone in the "so called" customer loyalty team but after several weeks of trying I've given up and moving to Sky . Pity

  • soundradar Adam Streames (@soundradar) reported

    @virginmedia Just that there is an issue (again!) and it should be fixed by 9.00 (which is is not!).

  • _RhysThorne Rhys (@_RhysThorne) reported

    @virginmedia It says no issues but there’s no internet here

  • JojoFucksticks Jojo Jollene Josephine the third (@JojoFucksticks) reported

    @virginmedia No.. im not paying £125 a month to ask the general public to fix my problem. I pay for a service

  • notyetfreud notyetfreud (@notyetfreud) reported

    @virginmedia I have trying to contact customer service for 2 days. It isn’t fair to wait for hours to contact with someone! I’d like to talk with an expert please.

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • wshiells willie shiells (@wshiells) reported from Edinburgh, Scotland

    @virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks

  • Calvert_Comics Calvert with a C (@Calvert_Comics) reported

    @_helloromero @virginmedia Good luck getting help. Will take them weeks to get someone out to you