Virgin Media Outage Report in Coalville, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coalville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Coalville, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Burton upon Trent, Loughborough, Coalville and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Burton upon Trent |
Internet | |
| Burton upon Trent |
Internet | |
| Loughborough |
Internet | |
| Burton upon Trent |
Internet | |
| Loughborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coalville, England
Latest outage, problems and issue reports in Coalville and nearby locations:
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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lee deaks
(@deaks30) reported
from
Blaby, England
@virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Jimmy Carter™
(@jwccarter) reported
from
Countesthorpe, England
@virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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Nads🦋
(@fakirbhai_nadia) reported
from
Oadby and Wigston, England
@Iqras19 Mine do it automatically but virgin media’s shit
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Turner QC
(@JamesTurner37) reported
@virginmedia This is what I mean by lack of meaningful communication. In that event someone would presumably tell me that the visit by the technician was put on hold. I discussed all of this with the person on the service line this morning but was told emphatically that the visit wd go ahead.
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Stuios
(@Stuios1) reported
@virginmedia is there an issue with email accounts I can't access.mine on phone pc or web
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paul whiteaker
(@paul_whiteaker) reported
@virginmedia Very Short version of last 2 weeks , I can’t re-set password. I can’t register as new customer. Get error code DEF01 on both. Has been tried by multiple VM departments by phone/ WhatsApp I have a it ticket , customer dissatisfaction ticket. And have not had a response to either.
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Ian J
(@IanJ21289455) reported
@JamesTurner37 @virginmedia Virginmedia are so poor, wasted my time the other week. Useless.
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Claire Wanless
(@MouLumeL) reported
@virginmedia Ok - that number also said there are no issues and then hung up.
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Zoe
(@punkbiznitch) reported
@virginmedia My broadband is dropping out for anything up to 30 minutes at a time, and has moments where it is running between 1 and 40mb. The engineer that visited said it was an issue in the grey box and would be sorted within 24 hours, and that was a week ago. No outage recorded
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Fiona Baker
(@Haffertee) reported
@TlFFS @virginmedia Yeah don’t believe the lies about web chat . Monday they never sent a link until I chased and it was a non active link and now today after twenty minutes of waiting i got told it was down . Couldn’t run a piss up in a brewery
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Bethan Rew
(@bethan_rew) reported
@virginmedia why ? the problem is nothing to do with our email account? Our email address is on our account
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John Briggs
(@briggsjohn) reported
@virginmedia I was advised to ring your support line that just kept saying ‘there was a problem that was difficult but we’re working on it’. Had that for about 2 weeks now. The internet seems more reliable if I unplug the phone, does the router need replacing?
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💙HelloMyNameIsSue💙 #NHSLove
(@suzilovesleeds) reported
@virginmedia @JamesTurner37 Another ‘helpful’ response from @virginmedia. I’m sure they have a compensation scheme if you aren’t getting the service levels you are promised - tbf I left them because they were useless