Virgin Media outages and service status in Coalville, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Coalville, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 19, 3:13 PM GMT+1.
- TV (52%)
- Internet (26%)
- Wi-fi (17%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Coalville come from postal codes LE67 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Coalville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coalville, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Loughborough, Leicester, Burton upon Trent, Swadlincote, and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville
|
Internet | 6 hours ago |
|
Loughborough
|
8 hours ago | |
|
Leicester
|
Wi-fi | 1 day ago |
|
Leicester
|
Wi-fi | 1 day ago |
|
Leicester
|
Internet | 1 day ago |
|
Leicester
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
13 recent signals
7 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coalville, England
Latest outage, problems and issue reports in Coalville and nearby locations:
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whatsitallabout!! (@horseracingmama) reported from Burton upon Trent, England@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The service I’m getting from Virgin is beyond appalling.
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Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, EnglandQuite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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Matthew Walne (@MatthewWalne) reported from Mountsorrel, England@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England@toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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li.iam🏳️🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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Teresa Budworth (@TeresaBudworth) reported from Quorn, England52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Billy Patel (@b17yvw) reported from Birstall, England@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England@virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?
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Martin Scott (@mscotty0592) reported from Ketteringham, England@virginmedia Ordered the boxing and it’s not working
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England@virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?
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Laura Coxon (@looby1376) reported from Ruddington, England@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Nightingale (@Mat_Man_Miracle) reported@Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported@virginmedia Hi my contract is ending soon can anyone help me get a better price ?
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Poli 🤌 (@CryptoPoli) reported@virginmedia The loss of service is due to a cable being drilled through. The Customer Service had been the worst I have ever encountered, incorrect information provided on every call. I'm going to be seeking substantial compensation due missing days off work etc..
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Glenn Edwards ⚽️🥊🦮 🇬🇧 (@glenn_coin) reported@Benleo @virginmedia It’s the only option I have that doesn’t use Openreach lines, which are crap. They were terrible when they were NTL as well, seems like nothing has changed.
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ArJaeEm (@ArJaeEm58) reported@Benleo @virginmedia 2. I had to pay them 472 quid after months arguing it. It even affected my credit score as they went after me. I was on the phone to them regularly in Kuala Lumpur or some foreign outpost. I would never use them again. Rogue company and basically stole from me.
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Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported@Benleo @virginmedia Sky are no better, impossible to get to speak with anyone from their call centre that actually speaks clear English. I admit I've put the phone down several times because I cannot understand a word they say.
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Phil (@Bowtomephil) reported@Benleo @virginmedia Some are great some are not. I had an issue told them what I thought it was as it happened before. One guy said its not that, came three times, changed modems, cables connectors etc. I told them don't send him , they sent a new guy listened to what I said, fixed what I said.
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LWT Martin (@LWTMartin) reported@Benleo @virginmedia I’ve been hearing this for years and as a consequence would never, ever, consider anything from Virginia Media. Doesn’t help you, I know, it’s just a ‘you’re not alone’ type sympathy.
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Ian Lythgoe (@IanLythgoe4) reported@_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You still haven't replied to my DM which I sent nearly 10 days ago. Don't you like me? What have I done wrong apart from being a customer of over 25 years.