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Virgin Media

Virgin Media outages and service status in Coalville, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Coalville, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Coalville, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Burton upon Trent, and Coalville.

CityProblem TypeReport Time
Leicester Internet 20 hours ago
Loughborough Wi-fi 2 days ago
Leicester Internet 7 days ago
Loughborough Internet 12 days ago
Leicester E-mail 13 days ago
Leicester Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Coalville, England

Latest outage, problems and issue reports in Coalville and nearby locations:

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

  • ArchieRaven
    Hrafn Archer 🏹 (@ArchieRaven) reported from Dordon, England

    They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia

  • rachlb33
    Rachel Biddles (@rachlb33) reported from Glenfield, England

    Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR

  • VictorKaufman
    Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, England

    Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.

  • MYLA5TROLO
    Tiger Sue (@MYLA5TROLO) reported from Blaby, England

    @virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.

  • TeresaBudworth
    Teresa Budworth (@TeresaBudworth) reported from Quorn, England

    52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable

  • NooneSimon
    Simon Noone (@NooneSimon) reported from Ruddington, England

    @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

  • horseracingmama
    whatsitallabout!! (@horseracingmama) reported from Burton upon Trent, England

    @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

  • frutysheikh
    Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England

    @virginmedia broadband is down in #wigston LE18

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

  • mufcsmk
    Stuart miller-kirkpatrick (@mufcsmk) reported from Measham, England

    @virginmedia please stop ringing me, il never come back #BYEBYEBYE

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

  • derbydog1976
    Derbydog (@derbydog1976) reported from Stenson Fields, England

    @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • graceelisha_
    🌴 (@graceelisha_) reported

    @virginmedia After a few cancelled appointments, someone came out to fix the wiring outside but didn’t actually check it was working, which it wasn’t. So waiting for someone else to come tomorrow, hopefully.

  • fablollie
    Fab (@fablollie) reported

    @virginmedia Not on my property, found broken on a public street.

  • iPissOnBitches
    Mark (@iPissOnBitches) reported

    Do we get any compensation for loss of service? Working from home when the internet goes down for hours is not good. @virginmedia

  • JasonMimms35
    Jason mimms (@JasonMimms35) reported

    Hi @virginmedia just wanted to ask we had an engineer come to fix our Internet he got DS sorted but said we need the network team to boost more power to our connection and should be this week but nothing has been done yet! How long does it take for it to be boosted?

  • munrobasher
    munrobasher (@munrobasher) reported

    @MehrinRehan @MSFT365Status Although I'm starting to suspect a routing problem with Virgin Media, my ISP. I've just remoted into another computer on a different ISP and everything is fine there

  • skye_arabella_
    Arabella (@skye_arabella_) reported

    @virginmedia Yes I’ve done this and so has my neighbour it says there is something wrong with router I.e not set up right but that’s not true both our broadband cut out at same time and so has a friend who lives not far

  • gjferrier
    Gareth Ferrier (@gjferrier) reported

    @virginmedia Ongoing complaint about recent installation. Also whether or not you are in breach of contract?

  • madslancaster
    Maddie (@madslancaster) reported

    @virginmedia my order has been parked for some time but I’ve not had an email/phone call to sort it out. Can someone help?

  • liambrazier
    Liam Brazier (@liambrazier) reported

    @virginmedia Can we unplug/cancel our landline service? Currently in contract but just getting SCAM calls daily.

  • Gatt_
    Gatt 🇬🇧🇪🇺 (@Gatt_) reported

    @virginmedia Just had an odd issue with my Hub3. All LAN Ports were dead. WIFI OK, but anything wired had no internet. Flipping the rocker switch didn't help but when I pulled the plug for about 5 minutes and powered back on everything came back up. [1/2]