Virgin Media outages and service status in Coalville, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Coalville, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 28, 5:45 PM GMT+1.
- Internet (75%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Coalville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coalville, England
The most recent Virgin Media outage reports came from the following cities: Leicester, and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 19 hours ago |
|
Leicester
|
Internet | 6 days ago |
|
Leicester
|
Wi-fi | 9 days ago |
|
Loughborough
|
Internet | 9 days ago |
|
Leicester
|
Internet | 15 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coalville, England
Latest outage, problems and issue reports in Coalville and nearby locations:
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Neil else (@Neilelse1974) reported from Chellaston, England@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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joseph langton (@jnlangton) reported from Braunstone, England@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England2 weeks now and I still haven't got any service from @virginmedia!!!! I'm starting to think they're doing this on purpose
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Alexandra Johnson (@ASJPhotography) reported from Coalville, England@virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!
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Chris Myers (@chrismyers66) reported from Coalville, England@virginmedia how can I contact you to cancel my service
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Robert Rixon (@RobertRixon) reported from Mountsorrel, England@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England@virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?
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georgia clarke (@geiiclarke) reported from Kirby Muxloe, England@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Matthew Walne (@MatthewWalne) reported from Mountsorrel, England@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rusty Spoons (@JustRusty) reported@virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.
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Seno (@SenosLIVE) reported@virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers
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Paul Hulse (@paulpresenteruk) reportedHaving major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia
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rhonda yates (@rhotes) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Joel Sheppard (@joelshepp) reported@asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.
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prashanth (@trulyprashanth) reported@virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.
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✫ Sharon Bellamy 🦖 (@socialshazza) reportedI chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)
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mia (@miaKJKJ22) reported@virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver
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craigyh (@craigyh74) reported@virginmedia so you continue my 74 year old dad into upgrading and then expect him to install everything. He tries to call you for help but your **** automated system doesn't recognise his phone number or account number
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Shaun (@shauny67) reported@virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power