Virgin Media

Virgin Media Outage Report in Coalville, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coalville, Leicestershire, England 10/29/2025 09:50

October 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coalville, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLoughborough E-mail
United KingdomLeicester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coalville, England

Latest outage, problems and issue reports in Coalville and nearby locations:

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

  • RobertRixon Robert Rixon (@RobertRixon) reported from Mountsorrel, England

    @virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain

  • jonnylovin jonny dickens (@jonnylovin) reported from Groby, England

    @virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.

  • Liammanning2u li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

  • Liammanning2u li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia can someone help me

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?

  • paulrose222 paul rose (@paulrose222) reported from Braunstone, England

    Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.

  • KevinRenshaw5 Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England

    And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexInstone Alex Instone (@AlexInstone) reported

    @virginmedia why have you left me without wifi for over 30 days, then give me mobile wifi as a solution, then charge me £160 to leave the mobile wifi even though the sales assistant told me that i wouldn't have to pay anything. It's only taken me 14 hours on the phone to no fix

  • wellhellovince wellhellovince (@wellhellovince) reported

    @virginmedia TV picture breaking up on all channels in PO4 Portsmouth. Cables checked, all connected correctly. Service status says all OK. Any insight?

  • ionasurveyor Iona 👷🏻‍♀️ (@ionasurveyor) reported

    @virginmedia I did that 5 weeks ago, was told to log online and still nobody has got back to me. How is it now different when you have defaulted on my complaint? Joined Sky, had an issue, sorted in 5 minutes not 5 weeks.

  • DeanFaccini Dean Faccini (@DeanFaccini) reported

    @virginmedia I will let you know about the credit. I haven't yet filed a complaint. I plan to do this tonight. I was told the the Customer Services adviser that I might not even get a phone call back about this.

  • DonnaScroonie Donna Taylor (@DonnaScroonie) reported

    @virginmedia Yeah after being a customer for many years didnt know if you change your package your now in another contract? You are unable to supply me at my new house so why am I having to pay??? Shocking.

  • fevrier_justin JUSTIN FEVRIER 🇩🇲 (@fevrier_justin) reported

    So got my virgin media down from £105 pm to £71pm after another complaint and name dropping regulators. No mention of addressing complaint just resolved billing issue. Fine accepted.

  • trading_geek Trading Geek (@trading_geek) reported

    @virginmedia I made a complaint online. I’m not expecting a response nor a solution. Your customer service is beyond dreadful. I shall await my 28days.

  • emman_comedy Emman Idama 🇳🇬🇮🇪 (@emman_comedy) reported

    @virginmedia costumer service is so bad, I can’t wait to leave, spend the whole day trying to fix a problem and help

  • jizzygelespi Jizzygelespi (@jizzygelespi) reported

    @virginmedia I've had the problem since the 5th of December 2020 and every time I call I get a different answer or no answer at all, it's quite frustrating.

  • ReigateMatters ReigateMatters (@ReigateMatters) reported

    Not the best reunion with @virginmedia. 3 weeks in and averaging about 1 outage per week. Anyone else in Reigate having similar issues?