Virgin Media outages and service status in Hilton, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Hilton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Sep 12, 2:44 PM GMT+1.
- Internet (40%)
- Wi-fi (40%)
- Phone (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hilton, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ashby de la Zouch, and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Wi-fi | 7 days ago |
|
Ashby de la Zouch
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Hilton, England
Latest outage, problems and issue reports in Hilton and nearby locations:
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Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England@toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage
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iTz Me Yo 🌐 (@topper1973) reported from Coalville, England@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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Stuart Clarke (@Clarkey198) reported from Hilton, England@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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John Byrne 🏴 (@derbytrim) reported from Belper, England@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
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Anthony Bates (@antbates1991) reported from Burton upon Trent, England@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@virginmedia poor, very poor, in fact absolutely useless
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National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
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Alexandra Johnson (@ASJPhotography) reported from Coalville, England@virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, EnglandHas anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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paul (@64derby) reported from Duffield, England@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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Alex Tipler (@alextiplerfilm) reported from Coalville, England@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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Andy Picken (@andyvic7) reported from Walton upon Trent, England@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
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Chris Myers (@chrismyers66) reported from Coalville, England@virginmedia how can I contact you to cancel my service
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Ron Yau (@ryau3) reported from Repton, EnglandWriting this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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Mark Crossley (@mkcU2war) reported from Fradley and Streethay, England@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
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National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England@virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sergio pani (@sergiopani62) reported@virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.
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Ian Kill (@IanKillip) reported@MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.
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Steve (@Northvein) reported@virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(
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John 🏴🇬🇧 (@John_Of_Eng) reported@virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.
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SK (@s4m1rk23) reported@james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭
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UK veteran (@irishguard1998) reported@Magnoli23215778 @virginmedia They are terrible I left them years ago
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Robert Grace (@Beastial_Maggot) reportedDear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬
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Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
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⚫️ Ali 🏴 (@alibali50) reported@virginmedia Not my issue. Read post above.
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ArtVandaley (@dothefunkgibbon) reported@virginmedia Instead of silly twitter replies , when you know there is a big outage why don't you publish it on the website ? Have a message on the phone line also , would solve a lot of problems . Your phone lines were overwhelmed yet that could have been prevented .