Virgin Media Outage Report in Hilton, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Hilton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Coalville, Ashby de la Zouch and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Coalville |
||
| Ashby de la Zouch |
Internet | |
| Derby |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hilton, England
Latest outage, problems and issue reports in Hilton and nearby locations:
-
Alexandra Johnson
(@ASJPhotography) reported
from
Coalville, England
@virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!
-
Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
-
Alexandra Johnson
(@ASJPhotography) reported
from
Coalville, England
@virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!
-
Rebecca Ward
(@HistoricCatLady) reported
from
Mackworth, England
@virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!
-
Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?
-
Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
-
National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
-
Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
-
Andy Oram
(@Andyoram25) reported
from
Ashby-de-la-Zouch, England
Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.
-
National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.
-
li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
-
li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
-
Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@toik1961 @virginmedia I think there was something all our Internet dropped out now our #alexa network is not working #internetoutage
-
whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
-
Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?
-
Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
-
Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
-
Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
-
National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
-
Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
EMMA🐈⬛STOTHARD
(@emstoth) reported
@virginmedia Thanks for your help. I’ve already been down that route as well and I’m awaiting an update that I haven’t yet had
-
Shaun Davies
(@TheChop77) reported
@virginmedia Any help?
-
Matt Jerram
(@Matt_C_J) reported
@virginmedia @virginmedia NO-ONE at Virgin bothers to read the complaints, much less take direct action on them. What a waste of time. Perhaps better is to just cancel my direct debit since you are in breach of contract anyway??
-
moira
(@mothergoose412) reported
@virginmedia This is part of the problem I don’t have an account to sign into , never had an account just went out one day about 6 weeks ago and came back to virgin media cables and box !!! I never asked for any of this and I am still trying to get it taken out ,
-
Outdoor Olly
(@ollywhite) reported
@virginmedia Sending them back signal no better and I’d be £10 a month worse off… looks like I’ll be moving to a service that guarantees coverage without extra cost
-
Shaun Davies
(@TheChop77) reported
@virginmedia Would they be able to help though?
-
Alex Williams
(@Belasaz_) reported
@virginmedia And exactly the same as what happens every time, the fix time has been adjusted to midnight tonight.
-
Das_Omen
(@das_omen666) reported
@virginmedia I just want a signal! So whatever needs to be done. Yea can be free!
-
Alex Williams
(@Belasaz_) reported
@virginmedia You won't give me service credit it isn't consistently off, it gets fixed at usually around midnight then goes of at 8am every day. I've had this happen before with virgin media.
-
Joe 🐝
(@Litter_Patrol) reported
@virginmedia My TV seems to be lousy tonight. Even the picture on the TV guide is badly degraded. Is there a problem in #Blackburn?