Virgin Media Outage Report in Hilton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hilton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Derby and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent |
Internet | |
| Derby |
Total Blackout | |
| Swadlincote |
Total Blackout | |
| Derby |
Wi-fi | |
| Burton upon Trent |
Wi-fi | |
| Derby |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hilton, England
Latest outage, problems and issue reports in Hilton and nearby locations:
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia I tried - I assume it doesn't work on a mobile!?
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
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whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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leigh
(@leighsamuel2709) reported
@virginmedia so no service till 4pm today and you are still expecting me to pay for it .. I shall be cancelling my direct debit
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camjeffers
(@camjeffers) reported
@virginmedia Hey I’ve rang numerous times I get the same answer I will ring again as I assume the fault in the area has been fixed as says no issues online I’ve done everything from moving the hub.wired connection and pinhole resets
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FPL-Guru🔮
(@stevesouter) reported
@AFCAMDEN Don't put yourself through the pain. Reliable internet is better than high speed intermittent internet. Plus Virgin media customer service is horrrrrific
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Mary Shields
(@unita) reported
@virginmedia Yes the tv has now been resolved. But as you will see from your records over the last few months I have spent many precious hours waiting for a response from you. VM also told me the gadget service would be free - please listen back to call. An extra £45 seems excessive
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Gavin Munn
(@gavinmunn) reported
@virginmedia s as the there issues in the BH1 area with broadband? Our internet has been dropping out for 48 hours now. Home schooling starts again today this isn’t helpful ... please update
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colin kinninmont
(@KinninmontColin) reported
@virginmedia No the last agent I spoke to was very matter of fact and told me that was the service I had and that there was nothing wrong with it and that there was nothing more he could do. Really not happy with the current situation.
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Karen Salom
(@KarenSalom1) reported
@virginmedia No internet for a week. It was 'fixed' Thurs. Ok for 1 day and down again. Very weak signal which constantly drops out. Service status check states no issues. Rung 3 times & now told area fault. Fix date Tues earliest. Online live lessons for 2 kids today! Appalling.
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al
(@yuzutah) reported
@virginmedia could you please Please fix your inrernet, it keeps dropping every single damn day, some of us need really stable wifi to work
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Disgruntled Duck
(@DuckDisgruntled) reported
@virginmedia Still waiting to be contacted. Submitted a complaint on the 11th ref-C-1102212748
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dele₂₀
(@shomail100) reported
@virginmedia contact me immediately I would like to review my contract. Firstly the wifi is shocking - doesn’t even meet the MINIMUM standards and doesn’t even run. Secondly you owe me a 12 month amazon prime which you are not giving me. I will be contacting ofcom fix your ****