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Virgin Media outages and service status in Hilton, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Hilton, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hilton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hilton, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, and Coalville.

CityProblem TypeReport Time
Derby Internet 1 day ago
Derby Internet 9 days ago
Derby Internet 21 days ago
Derby Internet 21 days ago
Derby Internet 1 month ago
Burton upon Trent Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hilton, England

Latest outage, problems and issue reports in Hilton and nearby locations:

  • dergal
    Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia I tried - I assume it doesn't work on a mobile!?

  • horseracingmama
    whatsitallabout!! (@horseracingmama) reported from Burton upon Trent, England

    @virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!

  • Liammanning2u
    li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia can someone help me

  • mufcsmk
    Stuart miller-kirkpatrick (@mufcsmk) reported from Measham, England

    @virginmedia please stop ringing me, il never come back #BYEBYEBYE

  • Ebike_holidays
    National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England

    @virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.

  • derbydog1976
    Derbydog (@derbydog1976) reported from Stenson Fields, England

    @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

  • Ebike_holidays
    National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England

    @virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • alextiplerfilm
    Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

  • ASJPhotography
    Alexandra Johnson (@ASJPhotography) reported from Coalville, England

    @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

  • sarjeantm01
    Michael Sarjeant (@sarjeantm01) reported from Burton upon Trent, England

    When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown

  • alextiplerfilm
    Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

  • ASJPhotography
    Alexandra Johnson (@ASJPhotography) reported from Coalville, England

    @virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!

  • dergal
    Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

  • Chops_Wallage
    Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • Ebike_holidays
    National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England

    @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

  • 64derby
    paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • Andyoram25
    Andy Oram (@Andyoram25) reported from Ashby-de-la-Zouch, England

    Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

  • Liammanning2u
    li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AzZahid6
    Az Zahid (@AzZahid6) reported

    @virginmedia absolutely crap service crap customer service. Can’t get through to a human. I hate virgin media rn

  • Kimsfeatures
    Kim Jones (@Kimsfeatures) reported

    @virginmedia it’s impossible to talk to a customer advisor. Instead I’m taken through options which don’t answer my question. My internet is down and I want to speak to someone about it. What number will get me through to a person

  • Geraint_1966
    Cadmus (@Geraint_1966) reported

    @virginmedia TS26 Internet down again, CCTV down, alexa down, smart home lighting down, usual "we're Sorry " crap on service status, no indication when you will fix it, what a bloody shitshow of a company.

  • Gmcswineyyy
    gerardmcswiney (@Gmcswineyyy) reported

    @virginmedia There was an outage in my area it's now working .

  • nikamusik
    NiKA TORi (@nikamusik) reported

    @virginmedia I appreciate ur polite template-reply. Yet the fix date moved once again (9 days!) We need 2 know what exactly happened & what r u doing in great detail to fix it. I’ve lost a major contract due to this disruption & I’m not alone experienced loss of earnings. GET IT TOGETHER, pls

  • Smhumm
    Scott (@Smhumm) reported

    Hey @virginmedia my remote's voice control isn't working and hasn't been for a few days. Tried doing an online chat but it won't connect to an agent. Can you help?

  • AnnWest84
    Ann West (@AnnWest84) reported

    @virginmedia Yes, the same as the app - estimated fix is tomorrow?! I wfh so that's going cause me a huge problem

  • Carolin73725846
    Caroline (@Carolin73725846) reported

    @virginmedia my Internet is gone - killinarden area D24 since lunchtime today.. nothing on the outages checker. Is there an outage?

  • Grahamthecabbie
    Graham Long (@Grahamthecabbie) reported

    @virginmedia just checked my bank account and you’ve helped yourselves to £186 for no reason or at least without explanation! Going to cancel my contract and elsewhere. Disgraceful!

  • Graz_Jakomini
    Steiner #RejoinEU 🇪🇺 (@Graz_Jakomini) reported

    Does anyone know of a Network provider that is more impossible to deal with than ******** awful Virginmedia? They are a bunch of self righteous ***** that are impossible to deal with.