Virgin Media Outage Report in Hilton, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Hilton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
||
| Derby |
Total Blackout | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hilton, England
Latest outage, problems and issue reports in Hilton and nearby locations:
-
li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
-
Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
-
Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
-
National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.
-
Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
-
li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
-
whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
-
National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
-
Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
-
Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
-
Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
-
Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
-
Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
-
Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
-
paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
-
National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
-
Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia I tried - I assume it doesn't work on a mobile!?
-
Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
-
Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?
-
Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
EmperorMonkey
(@EmperorMonk) reported
@virginmedia No-no one mentioned anything. At all. Why do I have to speak to my provider, you guys cancelled the service as part of the change to you?
-
Geord Devaney 🌹
(@uk_about) reported
@virginmedia How on earth can you guys run a service with such a disconnect in communication. 1) Engineer says it’s a credit issue, all equipment was ok? 2) Support says there is a network issue and have to wait 24hrs (after pulling teeth!) 😡
-
The One & Only
(@11am44n) reported
@virginmedia On my Hub 4, Ethernet ports not live/lighting up ?? Help.
-
Ravi Mal
(@ravi_mal) reported
@diggory @virginmedia They're also great at providing functions and services that nobody asked for, and don't even work. Teams of people were likely responsible for creating this "Best Bits" service. Utterly pointless.
-
Geord Devaney 🌹
(@uk_about) reported
@virginmedia She then told us that there is suddenly a network error in TS234AN postcode and we had to wait a further 24hrs and then call back
-
EmperorMonkey
(@EmperorMonk) reported
@virginmedia Just spoken to Sky, you arranged for the service to be cancelled, but if you had made them aware of the change they could have extended it - but it’s too late now. I work from home, I have children and now I will have no broadband. Why was it changed from 3rd??
-
SHD Hefêydd ヘフェイイド🏳️🌈🇺🇦🏴
(@Hefeydd_) reported
@virginmedia According to your app, ETF Is 22:45 that is an absolute piss take on NYE. Like I said I am lucky I rarely get an outage but this is I think the 4th time this yea. The VM backbone has been neglected for many years and it is an old network that needs updating and upgrading.
-
🎆유미-씨🎆 🦊
(@_yumi_33) reported
@virginmedia It's been like this since Wednesday. It says the service is green but when I called on Thursday said there was still an issue but it should be fixed shortly. It's just not ideal because I WFH.
-
Big Chungus
(@0blivion_Walker) reported
@virginmedia there is service issues for internet and tv in mk42; do you have a timeline when this be fixed? Thank you
-
Sam Watts
(@SamWatt30745054) reported
@virginmedia Long weekend coming up, prefer to have some internet service now, it’s been an ongoing issue. Any problems in S75 area