Virgin Media

Virgin Media Outage Report in Belper, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Belper, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Belper, Derbyshire, England 11/18/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Belper, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Matlock, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomDerby Total Blackout
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • bond_gary gary 'uk' bond (@bond_gary) reported from Hilton, England

    @RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

  • shent Matt (@shent) reported from Derbyshire, England

    @virginmedia Hi, there’s nothing wrong with my service, the connection is perfect, it’s just the router/modem (Hub 3.0) GUI that’s very very poor.

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • Frizzx PriPri (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

  • shent Matt (@shent) reported from Derbyshire, England

    @virginmedia Hi, my equipment is irrelevant, the GUI on the routers admin page is just terribly slow, I’ve tried two different pcs, different browsers, even my phone, it’s the router/modem configuration pages are shocking slow to respond to any form of user input.

  • JaceFowler Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • manics1975 darrell bush (@manics1975) reported from Mansfield Woodhouse, England

    What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • austenblakemore austen blakemore (@austenblakemore) reported from Stapleford, England

    Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡

  • hollibob hollibob (@hollibob) reported from Stapleford, England

    @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

  • IamSpooksDad Steven Wild (@IamSpooksDad) reported from Derbyshire, England

    @virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

  • Simon_Shell Simon Sheldon (@Simon_Shell) reported from Derbyshire, England

    @More4Tweets your listings on @virginmedia are broken! Was trying to watch Phil and Kirstie and ended up blubbing over #supervet!!

  • stoneyboyblue David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England

    @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

  • ShellHarris1992 Shell (@ShellHarris1992) reported from Derbyshire, England

    Pay £50 a month for slow WiFi in my own home and a router that flashes the WiFi symbol all the time! Thanks @virginmedia - money well spent there. (The flashing drives me mad)

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsHassUK Hass (@ItsHassUK) reported

    @virginmedia CC Appreciate the information , seen your engineers on the a2300. Crappy rain in the verges trying to fix it! I work for NHS Digital so would appreciate some updates as soon as possible for a fix !

  • chillimac63 Chris McGrane (@chillimac63) reported

    @ChadWeather @virginmedia I ditched them last year after a year of crap service just like that. Then told by a Virgin Technician it’s constantly happening and they constantly throttle your service. That was enough for me, I was gone.

  • DawesNina Nina Dawes (@DawesNina) reported

    @virginmedia I’ve seen a few responses to people in the RH15 area regarding a fault. Not many people inc myself have booked engineers as the entire town is out! With so little to look forward to at the moment a night in front of the tv would be a blessing. Please help!!

  • NunquamD Nunquam Dormio (@NunquamD) reported

    @virginmedia Service resumed at about 14:45. I’m not sure why that matters though as it means something like 36 hours of problems with a good 5 or 6 hours of nothing at all. In summary two days work trashed - part of which was trying to organise a Covid response team.

  • craigglenday Craig Glenday (@craigglenday) reported

    Wow, anyone up for a difficult challenge to take their minds off the Christmas lockdown, just try closing your Virgin Mobile account. I've had to register a brand new email address and set up a direct debit in order to leave! Such a Herculean effort @virginmedia - v poor show

  • mikegreen1980 michael (@mikegreen1980) reported

    @virginmedia so after nearly 1 month of waiting for one of your **** customer services representatives to call me you decide to get someone to call me who can’t even speak ******* English!!! Your company is a ******* joke!!!! Like your internet

  • DevilChild06660 Paul (@DevilChild06660) reported

    @SyntacYT @virginmedia I've complained to them time and time again about their awful wifi, they have a new hub available but refuse to answer me so yeah they are pretty trash

  • clews_mandy Mandy clews (@clews_mandy) reported

    @virginmedia I was promised a discount and they are having a problem applying it. !! Need this sorting

  • kirsty44420246 kirsty (@kirsty44420246) reported

    @virginmedia We have an account with you which is no longer live as it was disconnected on 18th Dec under our instruction as we were supposed to be moving house. This will not be until the new year now so we have nothing and nobody seems to want to help under the circumstances

  • ChadWeather Oldham Weather (@ChadWeather) reported

    Usual crap broadband service from @virginmedia this evening. Broadband going off every 5 mins. Reboot of router does nothing. No known issues in the area. Garbage. OL9