Virgin Media outages and service status in Belper, England

Problems in the last 24 hours in Belper, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Belper, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Kirkby in Ashfield, and Derby.

City	Problem Type	Report Time
Ilkeston	Internet	4 days ago
Ilkeston	Wi-fi	6 days ago
Ilkeston	Internet	12 days ago
Ilkeston	E-mail	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

• 
  Dom (@dombodde) reported 1 minute ago from Derbyshire, England

  @virginmedia rang up today to cancel my account as I’ve moved house, transferred from one person to another, after a hour on hold, three rings then line went dead!! What’s going on???

• 
  Derbydog (@derbydog1976) reported 7 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  James Armstrong (@iamj_armstrong) reported 7 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  tia carter🥑 (@_teecarts) reported 8 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Ken Godber (@GodberKen) reported 10 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Michael Wallage (@Chops_Wallage) reported 14 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  Katy Oliver (@k28ykaty) reported 16 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Trouble, Becky and Dads (@TroubleDads) reported 17 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  Lee Smith (@lee0510) reported 17 minutes ago from Ilkeston, England

  @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

• 
  Rob Parker (@roberto85) reported 19 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Mr T O'regan (@Taidhgh) reported 22 minutes ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

• 
  Trouble, Becky and Dads (@TroubleDads) reported 27 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

• 
  trevor tuffin (@trevortuffin) reported 37 minutes ago from Blackwell, England

  I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

• 
  Christopher Galazka (@ChrisG_TSU) reported 45 minutes ago from Mansfield Woodhouse, England

  Surprise surprise Virgin Media is down again 😑

• 
  DJ Dan-E-D (@DannyD678) reported 48 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  grumpy man (@Baddileyram) reported 49 minutes ago from Derbyshire, England

  @virginmedia 6:30. 30 mins after time slot. Engineer brilliant apologetic, sadly telephone customer service not so good. But at least I'm online this evening.

• 
  B Farn (@aaronfarny_b) reported 53 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Rachel (@RachelOTstudent) reported 54 minutes ago from Derbyshire, England

  @virginmedia Also, TV uses Ethernet cable, so it isn’t even WiFi that’s the problem......

• 
  Francesca novilla (@arabella0404) reported 54 minutes ago from Derbyshire, England

  @virginmedia your broadband is awful. Never works. Tried to call customer support, there is no number. Tried to check on internet for some help and it's very confusing. Very unhappy customer.

• 
  Koa (@kokiekola) reported 59 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Pal (@ravipal1214) reported 4 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  Yogendra Singh (@Yogendras41) reported 4 minutes ago

  @virginmedia It's always broadband issue in Mansfield Uk almost every month 2 or 3 days why I am paying bill if always has the issues so NOT RECOMMENDED FOR ANY NEW USER go with another broadband services

• 
  Shaun (@shauny67) reported 7 minutes ago

  @QxPain_ @virginmedia You said router with ethernet under the pc, is the pc connected with eithernet or WiFi as if both this will cause a loop back if on the same network and hence why WiFi is not working. For best rest result connect the pc via ethernet & phone to WiFi

• 
  Mark Oram (@markoram1) reported 9 minutes ago

  @virginmedia inc movies & sport & 1gb broadband all for a lady who has never used either and only sends the odd email . We have just spent another evening waiting another missed call and still no response to an email we sent a couple weeks ago . This is all causing her distress .

• 
  Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported 9 minutes ago

  @virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys

• 
  Breakaway (@McCourt2010) reported 10 minutes ago

  Just renewed M350 package with you; £36.00 but new customers can get the same for £28.99!! Been a loyal customer for 14 years; your call centre wouldn't budge - one even quoted £31.00 but the next person contacted said there was no record of this! Disappointed. @virginmedia

• 
  Mark Oram (@markoram1) reported 12 minutes ago

  And goes on more broken promises of a call to resolve , if you have the opportunity leave @virginmedia as soon as you possibly can .

• 
  David Byrne (@davidclbyrne) reported 12 minutes ago

  No work phone for 3 weeks, Over 20 calls to “Customer Service”, AI that doesn’t work, Technical support that doesn’t work, Incompetence at a level impossible to describe, And no call back since Monday. I’ve had same number for 32 years-until I went to @virginmedia

• 
  life on dialysis (@asanchadev) reported 12 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

• 
  Mike Garner (@smickyboy) reported 14 minutes ago

  @virginmedia 2 days running we have had intermittent Internet in CV6 1GG and 2 days running your checker says the issues have been fixed. They have NOT! Isn't about time you really fixed it?