Virgin Media Outage Report in Belper, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Belper, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Belper, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Nottingham, Mansfield, Matlock, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Belper, England
Latest outage, problems and issue reports in Belper and nearby locations:
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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Kevin Smith
(@smythe1973) reported
from
Mansfield Woodhouse, England
@virginmedia Problems again!!! 😡😡😡
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Chris Whitmore
(@ChrisWhitmore31) reported
from
Derbyshire, England
@virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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SammyB
(@SBirkinshaw1) reported
from
Derbyshire, England
@virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Jamie Gilliver
(@GilliverJamie) reported
from
Derbyshire, England
Having to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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Zak Winfield
(@zakwinfield) reported
from
Derbyshire, England
Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia just got my bill through when I’ve not had WiFi for most of the month...can’t even log onto their website to register for loss of service. This is becoming a joke now. 🙄
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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blank
(@AliceLelliott) reported
@virginmedia why are you so ****?
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SoniaElizabeth
(@Soniabignell) reported
@virginmedia I have messaged this number before and it's a waste of time when someone does finally answer day later! They do nothing to help ! I'm now looking to leave you due to the poor service and the over charging issues I've had and the rudeness of that staff member
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Jo Ratcliffe
(@Jojocurlytop) reported
@virginmedia This has been ongoing for over 4 weeks and impossible to get through for help - had engineer who said nothing could be done as it was upgrading- due to complete on 19/11 but tv still unwatchable at times.
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vincent joe
(@v1nn13jo) reported
@virginmedia No...... .I raised my complaint...now I'm on day 10 for you to deal with my complaint...im not jumping the line just because I brought it to your attention on twitter.
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mirandagomperts
(@MirandaGomperts) reported
@RoddamNick @virginmedia It’s dishonest and unfair to customers that they make it so hard to terminate a contract which has run its course. This kind of behaviour needs to be knocked down, not rewarded. Don’t think there is anything decent about @virginmedia I’m afraid!
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Anthony whelan
(@Anthonywhelan69) reported
@virginmedia my Internet is down, hub lights flashing but no WiFi or cable connection working
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Marcus Boylan
(@DigitalSour) reported
@virginmedia out of all the providers I picked you guys. And from day 1 the speeds weren’t correct, the internet every week cuts out while she’s attending uni? And yet I’m going to be paying you guys for this? Utterly disgusting. You’ve cost us an awful lot. @richardbranson
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Sophie
(@tripontoto) reported
@virginmedia I’ve tried the forums and am just getting a load of jargon back. I’m paying a lot of money for service from virgin which I’m not getting. Is there someone in customer service I can talk to? The website is just linking me to testing my v6 box which I’ve already done.
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Jordan Bray
(@braylcfc) reported
@virginmedia hey there would you like a new customer? Need to get of bt as they like to put money on your bill without me knowing
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Les Pigg
(@piggypics) reported
@virginmedia Well finally give in virgin mobile sales win hounded and bullied my mam, I made a complaint they reply but she forget her password so they had her in tears again. It's a waste of time they are always going to hound and bully elderly to get a sale