Virgin Media

Virgin Media Outage Report in Belper, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Belper, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Belper, Derbyshire, England 03/23/2025 15:20

March 23: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Belper, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Mansfield, Kirkby in Ashfield, Alfreton, Ashbourne, Sutton in Ashfield and Ilkeston.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • zakwinfield Zak Winfield (@zakwinfield) reported from Derbyshire, England

    Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

  • dacurrie1 manicmum (@dacurrie1) reported from Derbyshire, England

    @virginmedia Your internet service is shockingly slow today

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    Anyone else having issue with @virginmedia

  • SBirkinshaw1 SammyB (@SBirkinshaw1) reported from Derbyshire, England

    @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!

  • stuwin1 Stuart Windle (@stuwin1) reported from Stenson Fields, England

    @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

  • DigitalHazard DigitalHazard (@DigitalHazard) reported from Derbyshire, England

    @virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • justrunningnow brian alvin (@justrunningnow) reported from Sandiacre, England

    @the____ghost @virginmedia Its broken

  • KaiQom KaiQom 🎮⚽️ (@KaiQom) reported from Derbyshire, England

    @virginmedia it seems will be getting my vote when I switch mobile in a few weeks time. Please tell me you'll have some decent deals to help make the switch easier! 🤣

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • patrick_kelly18 Patrick Kelly (@patrick_kelly18) reported

    @virginmedia This has been ongoing since January despite reassurances from your team there was no issues on three separate occasions. Hours of phone calls, what's app chats, nobody taking responsibility for this. Calls disconnected twice at your end.

  • rossaverde Pat Oddy 🇪🇺🐟🕷 (@rossaverde) reported

    @virginmedia No, will ask tomorrow. I borrowed another phone to test if the crackle was still there, and it was, so think the problem must be with the socket. Really pleased someone is coming to see it, was sure I would be told to do all sorts of tests myself!

  • Hc80684736 Hc (@Hc80684736) reported

    @virginmedia Why would I have to post it in a forum? I have already messaged you the issue here?

  • safiyahtasneem Safiyah Tasneem (@safiyahtasneem) reported

    @virginmedia are awful at dealing with internet issues. 2 months now of intermittent internet where I’ve had to use my phone data AT HOME because the internet is so bad, whilst also paying £62 for this crappy service?! Absolutely ridiculous

  • MissLHB22 Laila B (@MissLHB22) reported

    @virginmedia I already had services. But it’s okay because the third person I spoke to has given me a better deal. But the second person I spoke to was rude and when I asked her to speak to a manager for me, she didn’t put me on hold and then spoke about me. Her name is Marivic (1/2)

  • TraceyWilko TraceyW (@TraceyWilko) reported

    @virginmedia Just spoken to customer service who apparently have never received the escalated complaint!!! Useless! apparently a manager will call today ….I’m not holding my breath!!!Off back to Sky as soon as contract ends!!

  • Emmielou25 Emma Bourke (@Emmielou25) reported

    @virginmedia I can see a number of people have posted the same issue but can’t see a resolve ??

  • EnneadGames Mobius Tempus (@EnneadGames) reported

    @PabloBonzo @virginmedia Yup, and then they went to offer me a discount for a little which would still end with me paying MORE...oooh i had to leave the convo before i said something very rude...

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia I know it's up to me. However, because of a choice you have made are now having to relocate the phone base into a room where we had made a decision we didn't actually want a phone. Hub relocation would be the same issue in reverse.

  • steverichmond64 steverichmond (@steverichmond64) reported

    @virginmedia That's not good enough. The fact that you choose to make almost impossible to contact you does not excuse you from accepting my termination notice. Why should I be penalised because of your poor service?