Virgin Media Outage Report in Tupton, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tupton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tupton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Tupton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Mansfield, Kirkby in Ashfield, Alfreton, Sutton in Ashfield and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Total Blackout | |
| Sheffield |
Phone | |
| Mansfield |
TV | |
| Mansfield |
Internet | |
| Kirkby in Ashfield |
Wi-fi | |
| Sheffield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tupton, England
Latest outage, problems and issue reports in Tupton and nearby locations:
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Sophie
(@Tearastar) reported
from
Derbyshire, England
God it’s been legit a week and they still haven’t fixed the internet wtf 😢 God @virginmedia sucks
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GiinaGii 🐱
(@giinagii) reported
from
Sheffield, England
@Condieflyy My virgin media went down this morning too 👀
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia whats going on with your network, just lost TV and internet in DE area.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Marc Riley
(@Sheffield_Boy) reported
from
Sheffield, England
@virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.
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Amy Holden
(@amylou020887) reported
from
Worksop, England
@daniellebryce21 @virginmedia Heard nothing but bad things about them. We would never swap to them. They also are always knocking on our door trying to sign us up despite us telling them not to and a sign on our door stating no cold callers. 😡😡😡
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Gooner
(@TheG0000ner) reported
from
Chesterfield, England
Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!
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Sophie
(@Tearastar) reported
from
Derbyshire, England
@virginmedia We spoke to you guys last Tuesday apparently there is an issue effecting 25% of our area @AceTrainerLiam knows more he’s the account owner
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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al
(@Al__S) reported
@virginmedia the surface is uneven, not level with the rest of the footway and is of low quality, coarse, material rather than the expected smooth asphalt. It is a trip hazard for those with mobility issues
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Lee
(@byter19) reported
Well a full weekend with no broadband, it went down yesterday, phoned them this morning and the engineer will be out Monday morning, so that's me fecked for the weekend, just my mobile data to use, so gotta be careful. The joys of @virginmedia lol.
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia been with you less than a week and our Internet has gone down more in that time than it has done the last 4 years with our previous provider!!!! If this carries on we will need to cancel 🤬
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EE
(@EE) reported
@MElmaazi Hi Mohamed. Hope you're well. Apologies for the delay in getting back to you, we are quite busy at the moment. Have you tried the steps in the last screen shot sent? By forgetting the virgin media network? -Sam
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James Hopkins
(@JamesAHopkins) reported
@virginmedia why can I not set up an account when my password fits you criteria and why is your help page useless? Contact me to fix.
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Sam Mccomiskey
(@SamMccomiskey) reported
@virginmedia What is going on with virgin broadband? My internet service is going off every day now. How do I cancel cos service is rubbish
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Donna Hymus
(@HymusDonna) reported
@virginmedia Now on the phone again and I’m being told I have to give 30mins notice to cancel!!! is that a joke? I haven’t received anything!! Can this be escalated to someone please?
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smcf
(@mcfad81) reported
@virginmedia Eventually got thru today. Had to cancel as you can't match sky's new customer offers.
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What Party ☇⃞⃞⃞⃟⃟⃟⃘⃘⃘⃚⃚⃚⃙⃙⃙⃓⃦⃪⃰◦⸱
(@WhatPartyUK) reported
@virginmedia Nope, it doesn't. And every time I look at this, there seems to be an issue with something in my area.
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Elizabeth mountain
(@Elizabethmounta) reported
@virginmedia I’m now without broadband from Monday. Your phone lines are also down today as every time someone tries to transfer me the call drops.