Virgin Media Outage Report in Tupton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tupton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tupton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tupton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Sheffield, Alfreton, Worksop, Chesterfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV | |
| Mansfield |
Internet | |
| Mansfield |
Internet | |
| Alfreton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Tupton, England
Latest outage, problems and issue reports in Tupton and nearby locations:
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Dave Maran
(@DaveMaran) reported
from
Brinsley, England
@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨
(@CaVaLiEr666) reported
from
Sheffield, England
@virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened
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Andy Greatbatch
(@Baltimorebound1) reported
from
Derbyshire, England
@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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Mark Simms
(@marksimms3) reported
from
Selston, England
@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Nick King
(@nickkingone) reported
from
Sheffield, England
@virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Andy Yates.
(@Andyy680) reported
from
Mansfield Woodhouse, England
@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.
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Paul E
(@jedimaster1982) reported
from
Derbyshire, England
Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻
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Richard Weedon
(@richweedon77) reported
from
Derbyshire, England
@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Richard Weedon
(@richweedon77) reported
from
Derbyshire, England
@virginmedia why do I keep having to tweet you regarding you appalling broadband. Again your service is down in DE3 area and I may have to go into work rather than work from home like I should be
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Phillip Robottom
(@PhilRobottom) reported
from
Blidworth, England
@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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Mark Simms
(@marksimms3) reported
from
Selston, England
Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia it's terrible again guys I'm trying to watch the football upstairs
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lily
(@lilyjs_16) reported
@virginmedia Great, but that doesn't help me at the moment 👍🏻. Very, very glad we left VM.
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Life is good
(@windypops0908) reported
@virginmedia She is in poor health and stressed from explaining herself repeatedly to different people because now you’ve FINALLY decided to get in touch with her to chase whatever her final bill is. She’s had two different amounts quoted to her in two days by the way. 2/4
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Life is good
(@windypops0908) reported
@virginmedia Your appalling customer service is making her ill. If that call doesn’t come soon, I’ll get her authority for me to speak with you, and you won’t get me stressed 😡😡😡😡.
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ᛤ megan ⎈
(@meganackk) reported
@virginmedia are an absolute joke of a company. trying to say i owe them over £400 when my bill is £72. won't let me cancel my contract, won't let me speak to the complaints department. i can barely afford food, how do they want over £400 for a bill that isn't mine?
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🧚🏻
(@RoaMJ4) reported
@virginmedia received a text message confirming they will come on the 18 of August then they said we don't have someone free! My problem is i cant remove the cable on the virgin wall socket so i need the collector man to removed it and I'm leaving the UK after 1 week
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Mark Forstater
(@markforstater) reported
@virginmedia my BB has been down since Wednesday . I set up a tech visit for 4-7 today . Then Virgin Media sent me a text to say the appointment is on hold because there is a network issue . The broadband is still off and they are now suggesting a visit on the 24th . Incompetent
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@Rupert Scott21
(@RupertScott93) reported
To get out of a @virginmedia Broadband expired contract 1. ONLY communicate with them by recorded delivery letter. 2. Tell them the date their services are no longer required. 3. Ignore ALL their phone calls, emails & texts.. you’ll get lots. 4. Cancel DD New provider! 🤩
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Becky Kelly (Göllner)
(@BeckyKellyNews) reported
@virginmedia My husband has tried lots in the last week to cancel our internet. He’s tried your what’s app and he received automated links- didn’t work. There’s no email to cancel.he has spent hrs on calls on hold. Tonight 1.5hrs on hold. R u deliberately mking it hard? 1/2
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David S
(@DaveS3376) reported
@virginmedia To be honest, after close to 9 months with no service but still paying, we feel our only option is legal advice at this point
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Nomad Berserka
(@NomadBerserka) reported
@virginmedia Shouldnt take a week to repair a fault. I'm not paying my bill and you can get fckd if you think I'll be using your service any longer. Got kids at home with no access to their gaming. Youve cost me 4 days income and i had to buy more data for my personal phone. You gonna fkn pay