Virgin Media Outage Report in Tupton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tupton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tupton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tupton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Worksop, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Worksop |
Internet | |
| Chesterfield |
TV | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tupton, England
Latest outage, problems and issue reports in Tupton and nearby locations:
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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N1CK 4LL666D
(@nick_allgood) reported
from
Derbyshire, England
Waiting for the @dcfcofficial takeover is as painful as waiting for @virginmedia to deliver the phone I ordered on the 3rd May. So putting this out there - always been happy with Virgin but what’s the best mobile network cause it looks like I’ll be moving.
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia hello internet is down and has been since 7:15am this morning……
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Karen Smith
(@karen_smithxx) reported
from
Derbyshire, England
@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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nickih1
(@nicki1712) reported
from
Derbyshire, England
@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Watkinson
(@ChrisInManc) reported
@virginmedia Your webchat customer service is ATROCIOUS! On for over 70 minutes trying to report a cracked junction box, repeatedly left without communication, justified by ‘systems are slow’, only to be told I need to speak to someone else, and put back onto a chat bot!
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hywel
(@daycoder) reported
Got slightly arsey with a call from Virgin One, mistaking them for Virgin Media. All the cold calls and customer satisfaction surveys and feedback requests just prime me to assume everyone I speak to on the phone just wants a piece of me.
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nathan
(@nathan18410011) reported
@virginmedia That’s what not working the wifi router isn’t working
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Connie
(@ConnieTyy) reported
@virginmedia internet down in PL9 area, any eta on the fix? Your service checker says nothing is wrong..
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Scott Bridges
(@TroubledWaterr) reported
@virginmedia Wifi in wood green not working for the past 3 hours, have a day of meetings. How long till resolved?
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uǝıɯɐp
(@dowlingdamien1) reported
@VirginMediaCorp @virginmedia @VirginMediaIE broadband down and affecting work can’t even get through to your customer services either! Each time I called they hang up after about an hour? Can someone contact me please I’m losing out on money as a result of this! Chat also down!
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nathan
(@nathan18410011) reported
@virginmedia No my mums phone and my laptop are. Both not working on the internet either
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Ois#8n U¥*2bh Eachach
(@UibhEachach) reported
@virginmedia I'm currently using my phone hotspot to use my laptop. The modem for wifi is broken. Only auto generated response from the WhatsApp. On hold for long periods of time when attempting to call. Really poor customer care.
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Oliver Emberton
(@oliveremberton) reported
Inspired by Virgin Media, who just gave me an onboarding experience so bad it could end worlds
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Paul Cox
(@1968coxy) reported
@virginmedia It is working now, but these constant interruptions to the service is very annoying. How can we be compensated for the lack of service? This is happening far too often.