Virgin Media Outage Report in Tupton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tupton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tupton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Tupton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Chesterfield, Alfreton, Kirkby in Ashfield, Sheffield, Worksop, Selston and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Chesterfield |
Internet | |
| Alfreton |
Phone | |
| Mansfield |
Phone | |
| Kirkby in Ashfield |
Wi-fi | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tupton, England
Latest outage, problems and issue reports in Tupton and nearby locations:
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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Julian McFarlane
(@TheMrMcFarlane) reported
from
Sheffield, England
A second day of downtime thanks to @virginmedia a huge broadband outage in the office means no phones, no internet and £000's in potential losses. 20+ minutes on hold to be told that connection "could" be back this aft. Thanks @virgin @VirginMediaCorp
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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Laur-Arghhh! 👻
(@Laurara31) reported
from
Sheffield, England
@virginmedia absolutely shocking customer service just received on the phone. Total outage expected until 6pm today and we are trying to operate a business!!
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Amy Carter
(@art_inspires) reported
from
Sheffield, England
@virginmedia why can’t I get through to your technical helpline - we’ve tried last night and tonight. The waiting times are ridiculous. And the problem still isn’t fixed.
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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DigitalHazard
(@DigitalHazard) reported
from
Derbyshire, England
@virginmedia @c_dobstar DE21 myself, found this tweet through a search, it's down here as well, rebooting the modem works for 5 mins then died, can't remember login stuff.
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Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@rjm_53 @virginmedia Rod, @virginmedia talk shit pal
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia Done that as well. I have made at least 20 calls to you and been promised reconnection on numerous occasions and then nothing happens and I go through it all again. Your customer service is dreadful
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia No faults mentioned, cant get through on the phone to you either. Just found we have no TV, tried rebooting, didnt help.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Sheffield, England
@virginmedia My concern is that you disconnected me on Saturday and 6 days later and about 5 hours of calls later and 3 times being promised it would back on. I STILL HAVE NO SERVICE! I am not concerned I am annoyed by your inability to act!
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Bethan
(@bethanwoollvin) reported
from
Sheffield, England
@virginmedia We logged our complaint with a senior manager with virgin business. They gave us this number.
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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L.Whitson
(@LWhitson16) reported
@virginmedia I have raised a complaint on line.
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Sam Victor Jermy 🇺🇦 🇹🇼
(@SamJermy) reported
@virginmedia I set up my QuickStart installation correctly. There is clearly an issue with the Virgin wall socket or an outside fibre going into my property. But I can't wait 9 days, I need internet for my job. I was under impression it would be instant. Will start looking at other ISPs.
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christine farquhar
(@christinefarqu7) reported
@virginmedia Still the same no WiFi upstairs getting so fed up with this lack of service
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𝐧𝐲𝐱 .
(@viscaitIyn) reported
@virginmedia at what point do I hang up after waiting 25 minutes when your call handler told me to ‘please hold while I check your account’ … 🤔
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samantha bryson
(@s4bo60) reported
@virginmedia waited nearly 3/4 wks for install tomorrow cancelled today changed to 22/12. No don’t think so nothing but trouble since I tried to switch to you. Still haven’t had one email regarding my switch either, despite multiple phone calls
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Seanseanysean
(@Seanwest1999) reported
@virginmedia Hi. Sorry I haven’t been in touch for a while. The problem still isn’t resolved. I’ve given up now. I am resigned to listening to George Esra on loop forever.
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The Edvardz
(@CEdvardz) reported
@virginmedia @FionaSouthall4 Yeah but it’ll take 15 minutes to get through and even then the off shored teams cannot assist. Useless service. I cancelled my direct debit.
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Ross Grant 💙
(@rossagrant) reported
@virginmedia Hi guys - could I possibly open up this support request again? My mum’s phone stopped working for the 3rd time today. Same issue as the last 2 times she’s had this problem. She’s 70 and blind and really relies on her phone. Could I have a quick instant chat? Thanks! 👍
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atlas
(@iiamAtlas) reported
@virginmedia can you explain to me why you closed this complaint today without a resolution? C-01122225
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Little Wolfy 18+
(@LittleWolfyArt) reported
@Lumetric @virginmedia Went through a couple issues for a few weeks prior too ,_,