Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 02/13/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomMansfield Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @virginmedia hello, is there an issue in area 30 NG3 6LJ. No broadband since yesterday. #nowifi

  • 4goggas Kerry Turner (@4goggas) reported from Nottinghamshire, England

    @The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each

  • danielpalfi Daniel Palfi (@danielpalfi) reported from Annesley, England

    @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.

  • BMInstallations B&M Installations (@BMInstallations) reported from Nottinghamshire, England

    We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us

  • Andyy680 Andy Yates. (@Andyy680) reported from Mansfield Woodhouse, England

    @kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia No faults. Other channels fine. Just sky sports quality is terrible

  • PhilRobottom Phillip Robottom (@PhilRobottom) reported from Blidworth, England

    @virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!

  • Ashneville1970 Ashley neville (@Ashneville1970) reported from Annesley, England

    @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕

  • DaveMaran Dave Maran (@DaveMaran) reported from Brinsley, England

    @virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.

  • Rebekka35194230 Rebekka (@Rebekka35194230) reported from Mansfield Woodhouse, England

    @virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages

  • NewpcOldguy Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England

    @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JDKid200 JD (@JDKid200) reported

    @virginmedia WiFi consistently abysmal . Scandalous service or prices charged.

  • billyt1991 Billy Turnbull (@billyt1991) reported

    @virginmedia - Hi, are there any issues reported in the area reference '02' of your network? My Internet has been dropping out for the past 24 hours or so 👀 I've done an online diagnostic and it's saying there is no fault?

  • AQueerPanda Human Rights stan account (ready salted crisis) (@AQueerPanda) reported

    @angelinebadams @virginmedia My internet went off last night, so I stopped with netflix and went to stuff on my hard drive, but then couldn't download subtitles :P Virgin is the worst ISP since TalkTalk. Hope you get your line sorted soon.

  • mike38159 H (@mike38159) reported

    @virginmedia Ive been without any mobile signal for over 24hrs. No way of checking anything on the VM website, have to keep checking the EE site. Can someone please confirm what is going on, i have no coms available. Thanks

  • Jude1984Jude Jude Dyer (@Jude1984Jude) reported

    @virginmedia since the nationwide on-demand issue today my v6 box connects to the network to do the usual updates, while it is successful nothing seems to update on my epg. Have tried rebooting but still the same. Please help

  • dangerousbrian0 Brian Beesley (@dangerousbrian0) reported

    @virginmedia it says the following Your membership will be cancelled at the end of your current billing period. So it will cancel on the 11th November that is when it was supose to go to from your payment method to my Paypal account for payment

  • sarahmc40643081 sarah mckenzie (@sarahmc40643081) reported

    @virginmedia Sorry I meant the box you send me to return your virgin fibre equipment. I just need them to send it to my new address. I’ve contacted numerous times via phone. Always hang up on me trued different times of the day. Always wrong department. I think once all I spoke to 4 ppl.

  • hitscharming JoshiLoveArsenalFC🆒 (@hitscharming) reported

    Is it true virgin pay as you go is ending.. @Virgin #virginmedia if soo it's sad that people who has it has to change network.

  • jdpoc John O'Connell (@jdpoc) reported

    @virginmedia I'm not even a customer, so your point is moot. You have all the data from the original post to begin your work.

  • tomEcoleman Tom Coleman (@tomEcoleman) reported

    @virginmedia That's great, but any chance of my Internet working? Been down all day...