Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 01/05/2026 09:05

January 05: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Total Blackout
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomIlkeston TV
United KingdomChesterfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • lees_vi kevin lees (@lees_vi) reported from Nottinghamshire, England

    @LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did

  • _teecarts tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

  • rigg0o RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

  • 67BLADE Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I need to speak to customer services about a mis sold installation

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks

  • 64derby paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

  • ceejay278 Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

  • MaisieJohnso Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

  • ilsonnut43 adrian dilks (@ilsonnut43) reported from Ilkeston, England

    @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

  • 67BLADE Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • MaisieJohnso Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia how do I find out or report if there’s a problem with the internet in my area.

  • 67BLADE Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄

  • Battlemuch4WW Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England

    @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

  • Chops_Wallage Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iiamAtlas atlas (@iiamAtlas) reported

    @virginmedia can you explain to me why you closed this complaint today without a resolution? C-01122225

  • DavidMHeathcote David Heathcote (@DavidMHeathcote) reported

    @virginmedia Every day that goes by is a day where two of us can't work from home, needing to travel miles to HQ or working from cafes. During a cost of living crisis our expenses rack up while Virgin charges us for no service. You get a good deal!

  • Shamai68 Maisha (@Shamai68) reported

    @virginmedia They have had to cancel as my friends husband can no longer work due to being disabled and they are unable to afford your prices even with reduced channels etc

  • KRamsey1997 Katherine Ramsey (@KRamsey1997) reported

    @virginmedia By emergency calls, do you mean only 999 calls?

  • LWhitson16 L.Whitson (@LWhitson16) reported

    @virginmedia I have raised a complaint on line.

  • TinkMissy Missy Tink (@TinkMissy) reported

    @virginmedia @O2 An still nothing from o2. Virgin, you made a big mistake joining forces. They will bring you down like they have done to their many unsatisfied customers. Loyalty clearly gets me no where!

  • DrCConnell Dr Catriona Connell #UCURising (@DrCConnell) reported

    Is @virginmedia down in Edinburgh… or have I broken the internet? #virginmedia

  • lordbaldy_dave Dave Morris (@lordbaldy_dave) reported

    @virginmedia I am unable to log into the o2 priority app. Using same e-mail address I have used forever. Is it broken down?

  • manuel_frigerio Manuel Frigerio (@manuel_frigerio) reported

    @virginmedia WTF is going on with multiple people calling me every day to switch to your service? How do they get my number? Are you ok with this constant spam?

  • garthserg Mitch (@garthserg) reported

    @virginmedia website is so poor. Constantly timing out or the bad request screen. Convinced the user is not meant to be able to select packages/deals online and forced to speak to a consultant who will invariably try to put you on a more expensive package