Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Chesterfield, and Alfreton.

City	Problem Type	Report Time
Mansfield	Wi-fi	38 minutes ago
Ilkeston	Internet	2 hours ago
Nottingham	Wi-fi	1 day ago
Nottingham	TV	3 days ago
Ilkeston	Wi-fi	3 days ago
Nottingham	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Thomas Jenkins (@hellstorm86) reported 1 minute ago from Nottinghamshire, England

  I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

• 
  Alan (@campinginwinter) reported 5 minutes ago from Nottinghamshire, England

  Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

• 
  Thomas Jenkins (@hellstorm86) reported 16 minutes ago from Nottinghamshire, England

  @virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?

• 
  Thomas Jenkins (@hellstorm86) reported 17 minutes ago from Nottinghamshire, England

  @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 17 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Charlotte 🐨 (@fryingpantheist) reported 20 minutes ago from Nottinghamshire, England

  @virginmedia I’m just trying to figure out if it is still an area problem

• 
  Richard Clark (@richardcclark) reported 22 minutes ago from Nottinghamshire, England

  @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

• 
  Luketh (@Luketh13ttv) reported 23 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Stu84®️™️ (@StagsStu84) reported 25 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

• 
  B Farn (@aaronfarny_b) reported 30 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Charlotte 🐨 (@fryingpantheist) reported 31 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  John Puxty (@JohnPuxty) reported 32 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  MS Estates (@MS__Estates) reported 35 minutes ago from Nottinghamshire, England

  @vmbusiness is there a problem in the NG7 area please?

• 
  Keith Pates (@KeithCP2) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

• 
  Luketh (@Luketh13ttv) reported 41 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  Charlotte 🐨 (@fryingpantheist) reported 49 minutes ago from Nottinghamshire, England

  @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

• 
  Dave Martin (@flyingscotsmin1) reported 55 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 58 minutes ago from Nottinghamshire, England

  @virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 58 minutes ago from Nottinghamshire, England

  @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

• 
  Steve Sulley (@SteveSulley1) reported 59 minutes ago from Nottinghamshire, England

  @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Pemberton (@StevePem) reported 6 minutes ago

  @virginmedia the worst experience I’ve ever had! Got your email offering £75 for a referral thanks but I wouldn’t refer you for 7.5k!! Not even to an enemy!

• 
  Gavin Tranter (@GavinTranter) reported 8 minutes ago

  @virginmedia I can be around them two times and i will have my support worker with me as well and the number that i got from you at 19.06 and the number was 0800 183 6403

• 
  Imogen Rodgers (@jazzellelabelle) reported 8 minutes ago

  @virginmedia The service checker says there isn’t a local problem in the area. I do t think it’s my hub so perhaps it is another fault.

• 
  James Godsall (@jamesgodsall) reported 13 minutes ago

  @virginmedia @SkySports Another weekend where I’m told I’ve reached the maximum 2 app logins but I know there is only 1 other login. Help!

• 
  Robb Webb. Photographer. Radio Geek. G0URR. (@G0URR) reported 15 minutes ago

  @virginmedia This still isn’t sorted out. Promised call never happens. Log ins fail. All very disappointing

• 
  upi shaw (@upishaw) reported 17 minutes ago

  having major issues with setting up my on Virgin Media Account. Any one have any suggestions as Virgin Customer service is useless plus they hang up on you after you have been on hold for 60mins.

• 
  Sharan Smit (@sharansmit1) reported 17 minutes ago

  Day 2 and still no resolution @virginmedia what does it take to have your broadband box removed from my property considering we never had a contract set up with you and you continue to fail to act on your promise to have it removed #badcustomerservice

• 
  dd82 (@paddybrown82) reported 17 minutes ago

  @virginmedia I still have no internet. All cables checked and connected new hub still doesn't work. I had an engineer appointment which you cancelled via text message. Charged full price for no service and been on hold for 45 mins. #virginRipoff #BTisbetter

• 
  Tom (@TomsGoalPost) reported 19 minutes ago

  @virginmedia @BigIssue Horrific service on hold an hour then transferred to India and you refuse to solve the problem. I have never spoken to a ruder individual in my life. What sort of service is this @virginmedia ! My second box hasn't been working for 6 months! Appalling!

• 
  Nigel Walsh 🙌🏻 (@nigelwalsh) reported 20 minutes ago

  @virginmedia Hey SB, Im not sure if you are trying to help or indeed just draw out the pain here. (Im partly kidding) Speaking to your colleague, Akash - he suggested moving the router.. But its attached to your cable.. I have connected a cable directly to it -