Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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fran
(@Jolilfred) reported
from
Nottinghamshire, England
@virginmedia disgusting that your now saying don’t call the call centres! Been trying to for over week to cancel my @SkySports subscription! How can you still be charging for this service when sky themselves are not! #COVIDー19 #SkySportsPause
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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eddie toner
(@Eddie38309194) reported
from
Nottinghamshire, England
@virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
Anyone else having issue with @virginmedia
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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Edward Acres RIBA
(@edwardacres) reported
from
Nottinghamshire, England
@virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm
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🙊🙉🙈
(@XereiManjericao) reported
from
Nottinghamshire, England
@virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Farzana Ahmed
(@Farzana_Ahmed1) reported
@virginmedia Incredibly frustrating that a massive company like virgin have such poor custom service and lack of care especially when you put a price hike on and don’t allow us to contact you to cancel or discuss options. Shocking!
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James Doyle
(@jamesdoyl) reported
@virginmedia Well that was a waste of time as a recorded message said you are experiencing system issues and to call back at a later time.
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Farzana Ahmed
(@Farzana_Ahmed1) reported
@virginmedia I shouldn’t be but yet I have been 3 times now - with no explanation or apologise from anyone at virgin. I’m on a live chat to cancel.
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Rachel
(@theracheldays) reported
@virginmedia Is this to solve the issue with the new Hub 5. We are losing connection and having to reset the Hub every 1hr.
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Mila
(@LYCOICAT) reported
@virginmedia not happy virgin tv not working. It’s difficult times as it is and we pay a high amount for tv connection it’s not been working consistently since December. ! Very disappointing
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Stephen Bumfrey
(@Bumfrey) reported
@virginmedia Thanks for getting back so quickly. Unfortunately, the number you gave me is experiencing technical issues at the moment. I'll try again tomorrow. Obviously, at 86-years-old, mum is finding this extremely distressing.
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Georgie Evans
(@gforgeorgie) reported
@virginmedia you really need to allow customer's to cancel online instead of making us wait on hold on the phone. Poor offers for existing customers, coupled with extensive wait times is not the way to keep us!
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craig
(@nicscraig) reported
@virginmedia @Kirby0Sam Trying to get help with a new phone and sim but people on phone are no help whatsoever.. Please help
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dannyX27
(@dannyX27_) reported
@virginmedia So more customers are on your network so you are making more money. So why over charge and be gready?
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Michelle Singer
(@colourful1) reported
Fuuuuuck me - 45 mins on hold to @virginmedia, listening to interminable music and not speaking to a human being. Where is your customer service?!