Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 03/17/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Kirkby in Ashfield, Nottingham, Mansfield, Alfreton, Sutton in Ashfield and Ilkeston.

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City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomKirkby in Ashfield TV
United KingdomNottingham TV
United KingdomNottingham Wi-fi
United KingdomNottingham E-mail
United KingdomMansfield Phone

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • MrSataana Sataana (@MrSataana) reported from Annesley, England

    Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

  • CarnorJax87 Jax (@CarnorJax87) reported from Annesley, England

    @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

  • razzo1 ryan tobin (@razzo1) reported from Eastwood, England

    @virginmedia sort football out on redbutton #awful

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @1robeson @virginmedia Any joy .. still not working

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc

  • juliebuxtonberr Juebb (@juliebuxtonberr) reported from Ilkeston, England

    @virginmedia my red button for sky sports isn’t working please help ! #nffc

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @virginmedia hello, is there an issue in area 30 NG3 6LJ. No broadband since yesterday. #nowifi

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊

  • Rebekka35194230 Rebekka (@Rebekka35194230) reported from Mansfield Woodhouse, England

    @virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages

  • Ashneville1970 Ashley neville (@Ashneville1970) reported from Annesley, England

    @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!

  • NewpcOldguy Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England

    @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael72369350 Michael (@Michael72369350) reported

    @virginmedia My WiFi is utter crap. I'm also getting fed up of the ridiculous way virgin treats it's existing customers. I pay £30 which is already expensive compared to other isp's and then it shoots up to £40+ and I have to ring up a say I'm leaving to get it lowered.

  • beckieslittleb1 beckiemurphy (@beckieslittleb1) reported from Rugeley, England

    @virginmedia Yes it doesn’t help

  • playpet1 playpet (@playpet1) reported

    @virginmedia Change my mind, you claimed last year you had upgraded my area and now on your web page you claim you’re upgrading my area 🤔 so one of them statements is a lie so please tell me when you was telling lies This is the problem with dealing with Virgin .. YOU TELL LIES

  • robpburns1965 Rob Burns (@robpburns1965) reported

    Wondering why after being with @virginmedia for more than 20 years I cannot get a call back as promised for a major billing issue even when I have a complaint number? Maybe I need to make a complaint about my complaint?

  • agrindrod1 Bubbletea Bob (@agrindrod1) reported

    @virginmedia Just used what you sent - wired connection Download 25.59mb Upload 9.29mb Download speed is 48% below average speed in my area Upload is 96% below average speed in my area. Are you going to address this, will someone come and sort the issue? This should not be so difficult.

  • gavin_bowen Gavin Bowen (@gavin_bowen) reported

    Here's a tip. If ever you need customer services with @virginmedia #VirginMedia tread carefully & take a big stick!...just lost an hour of my life in an argument over £64.50 they were trying to bill me for when I changed to Sky in January....incompetent! STEER CLEAR! IDIOTS!

  • agrindrod1 Bubbletea Bob (@agrindrod1) reported

    @virginmedia What's the point if my wifi runs at that speed? what use is a wifi speed like that. please address the issue?

  • peterstirrup (@peterstirrup) reported

    @virginmedia I’ve checked it. Service isn’t down in our area

  • tom_pinnock54 Tom Pinnock (@tom_pinnock54) reported

    @virginmedia I've done that, they advised to speak to customer services/technical support and they've told me there's an ongoing issue in my area. That's it. I know that it's been going on for 6 months plus with no hope of a resolution or even a straight answer. @Ofcom?

  • charleshadji Charles Hadji (@charleshadji) reported

    @virginmedia And Kavita has tried to raise a complaint and she told me “the complaint tool is not working and I cannot raise a complaint on your behalf” and then disconnected the call when I asked why. Great service 👍