Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Ripley, Ilkeston, Alfreton, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Chesterfield	Internet	7 hours ago
Chesterfield	Internet	7 hours ago
Nottingham	Internet	10 hours ago
Ripley	Wi-fi	11 hours ago
Ilkeston	Internet	11 hours ago
Alfreton	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  AntonioAsh (@AntonioAsh89) reported 2 minutes ago from Nottinghamshire, England

  @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 2 minutes ago from Mansfield Woodhouse, England

  @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

• 
  Mark Bell (@67BLADE) reported 6 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  Tony P (@WorTony) reported 8 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Claire Glenton (@claireglenton) reported 8 minutes ago from Nottinghamshire, England

  @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

• 
  RIGGO (@rigg0o) reported 11 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 13 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

• 
  adrian dilks (@ilsonnut43) reported 14 minutes ago from Ilkeston, England

  @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

• 
  Mark Bell (@67BLADE) reported 15 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported 15 minutes ago from Nottinghamshire, England

  @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

• 
  Claire Glenton (@claireglenton) reported 21 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 23 minutes ago from Nottinghamshire, England

  @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 25 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Keith Pates (@KeithCP2) reported 35 minutes ago from Nottinghamshire, England

  @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

• 
  Tony Roe (@tonyroe) reported 38 minutes ago from Nottinghamshire, England

  @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

• 
  I NeedADream-Y1choir (@castusthered) reported 42 minutes ago from Nottinghamshire, England

  Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

• 
  Keith Pates (@KeithCP2) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

• 
  Big Gas (@BigGasson44) reported 45 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Dave Harwood (@DaveHarwood1) reported 51 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  Mark Simms (@marksimms3) reported 59 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Leigh (@vickiferris) reported 2 minutes ago

  @virginmedia First question - have you checked the cables. Explained a factory reset didn't solve my problem. Still telling me to turn it off again. Considering this whole issue started 13/6 and this was the solution to that problem, they have just sent me another faulty box.

• 
  Mikey Molfessis (@mikey_mol) reported 5 minutes ago

  @virginmedia And now your status shows a new fault reference F012311894. So if it was “resolved”, why is there a new case logged? Your way of avoiding paying penalties for an outage?

• 
  Biohazardboy (@Biohazardboy2) reported 5 minutes ago

  @virginmedia @PeteUK7 Used to punt cable and phones in Virgin media years ago. The bereavement process has always been dogshit. The amount of customers coming into store with this same complaint was insane. This was 2014-2019. Never changed.

• 
  TheBotfather (@LeeHodler) reported 7 minutes ago

  @PeteUK7 @virginmedia I had a similar issue with Scottish Power - it’s shocking how useless these corporate pirates are..

• 
  Arlington Beech (@Goldeneye007) reported 9 minutes ago

  @PeteUK7 @virginmedia I am sorry for your loss. They are ******* ****.

• 
  mike gorman💙 (@MonsterMikeyG) reported 14 minutes ago

  @JamieGBarry @virginmedia I cancelled @virginmedia after 15years last week as my bill hit £200. They offered me a decent package but I said no. Phoned me over 6 times over the next 2 days before I answered only for them to offer me a worse deal than the one I turned down. Madness

• 
  Mikey Molfessis (@mikey_mol) reported 15 minutes ago

  @virginmedia Well, if you close a ticket and open a new one before 48 hours has been reached, even though the problem is not resolved, nobody gets compensated right? How about calling a client before closing a call as resolved or does that not suit your business model

• 
  Mary (@kanyonatic) reported 15 minutes ago

  @virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!

• 
  jas mander (@jmanderuk) reported 16 minutes ago

  @PeteUK7 @virginmedia Truly appalling, nobody needs this when grieving, service is dire in all sectors and worsening but there are no words for this....

• 
  Paul “2 jabs” Thomas (@iscpst) reported 17 minutes ago

  @virginmedia Thank you for the update. I am not questioning the fix time as I appreciate these issues are complex. My point is the sending of an SMS message stating the issue is fixed, but then receiving a further message stating it is still being worked on.