Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Chesterfield, and Alfreton.

City	Problem Type	Report Time
Mansfield	Total Blackout	17 hours ago
Mansfield	Wi-fi	1 day ago
Ilkeston	Internet	1 day ago
Nottingham	Wi-fi	2 days ago
Nottingham	TV	4 days ago
Ilkeston	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Michael Harrison (@Michaelh747) reported 2 minutes ago from Staveley, England

  @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

• 
  Keith Pates (@KeithCP2) reported 5 minutes ago from Nottinghamshire, England

  @virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith

• 
  trevor tuffin (@trevortuffin) reported 8 minutes ago from Blackwell, England

  VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

• 
  Lee Smith (@lee0510) reported 11 minutes ago from Ilkeston, England

  @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

• 
  trevor tuffin (@trevortuffin) reported 16 minutes ago from Blackwell, England

  VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

• 
  Keith Pates (@KeithCP2) reported 21 minutes ago from Nottinghamshire, England

  @virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?

• 
  Kelly B 🐞🌤☀️ 🌹 (@kellsley) reported 23 minutes ago from Nottinghamshire, England

  @DFHSIP @virginmedia Same here in Ng8 and I work a night shift. Went down at about 4am and having to tether to my mobile phone 😡 why not give us some advance warning?

• 
  Stu84®️™️ (@StagsStu84) reported 23 minutes ago from Mansfield Woodhouse, England

  @virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting

• 
  amy simpson (@amy_jo_23) reported 23 minutes ago from Nottinghamshire, England

  Shock @virginmedia is down!!! Honestly worse company ever

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 24 minutes ago from Eastwood, England

  @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

• 
  Assunta (@blahblah68) reported 26 minutes ago from Nottinghamshire, England

  @virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤

• 
  Keith Pates (@KeithCP2) reported 29 minutes ago from Nottinghamshire, England

  @EE Excellent Customer Service from EE recently to sort out a problem that Virgin Media caused with a sim that did not work, my number is going to be moved to EE

• 
  Ruth Machin (@ruth_machin) reported 31 minutes ago from Burton Joyce, England

  @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

• 
  Keith Pates (@KeithCP2) reported 32 minutes ago from Nottinghamshire, England

  @virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police

• 
  Stephen (@StephenKFrost1) reported 38 minutes ago from Eastwood, England

  @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

• 
  Fabio Gardella (@fabs2305) reported 45 minutes ago from Sutton in Ashfield, England

  @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

• 
  Ndamuwanepi John Ish (@sonocop) reported 52 minutes ago from Nottinghamshire, England

  Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia

• 
  Jamie Hickling (@Jamiehickling15) reported 56 minutes ago from Hucknall under Huthwaite, England

  Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

• 
  DJ Dan-E-D (@DannyD678) reported 56 minutes ago from Felley, England

  @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

• 
  Michael Harrison (@Michaelh747) reported 58 minutes ago from Staveley, England

  @richardbranson yo! Can you fix my internet? @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vincent. (@justmevincent) reported 6 minutes ago

  @virginmedia I haven't confirmed there isn't a problem I telling you I have issues with the Internet reaching my bedrooms so no need to patronise me. Your service cannot provide me to cover a basic house with broadband which it should and not worth the cost and I will chose another company

• 
  . (@pepsgooner) reported 7 minutes ago

  @virginmedia you internet is something from the early 2000’s my latest download for iOS is currently 19 days remaining. Appalling service

• 
  craig crawford (@craiginmotion) reported 7 minutes ago

  @virginmedia Wired connected = 65 download 22 upload this morning at 11am NOW ITS ALL DOWN AGAIN #shitshow. Two technicians have been here and I’ve been waiting 4 days for a supervisor “within 24 hours” call back. Paying for 500GB speed. You guys are THE WORST

• 
  Danielle Bridge (@xdanibridge) reported 11 minutes ago

  @virginmedia I contact you to make a complaint and your employee cuts the conversation and leaves it without allowing me to make an official complaint.

• 
  Harrison Gregory (@smashedprawns) reported 12 minutes ago

  @virginmedia spent 2 hours on hold trying to cancel my contract and got charged £80 by my phone company because it was a non geographical number, amazing, thanks

• 
  Larry Cowan (@larcowan) reported 13 minutes ago

  @virginmedia I was told it was a fixed price as I paid double what my neighbours paid, I was being charged £40 a month,then my next door neighbour told me he's with Virgin,get the same service as me, & is only charged £22. I'm sure there are Virgin Customers getting the same broadband cheaper

• 
  Alan (@RebootBob) reported 13 minutes ago

  @virginmedia That makes zero sense when at 18 months, they're no longer a new customer and so we should get the same price as them at said 18 months! Screw existing consumers, right?

• 
  Danielle Bridge (@xdanibridge) reported 14 minutes ago

  @virginmedia Not a problem my nan has a contract with you and her phone line has been out of service since Friday aside from some small periods it was working. She has careline in case she falls which is hooked up to the phone line as the phone is out she can't contact someone if she falls

• 
  Darren Charles (@DarrenCharlesUK) reported 20 minutes ago

  @virginmedia I've previously escalated to the Director of CX in VM before for a previous issue but would really like for you to be able to sort without me doing that again. Thanks

• 
  Larry Cowan (@larcowan) reported 23 minutes ago

  @virginmedia So can you provide me with an email address? , as your service is not worth it, there are plenty of other companies about that can answer a phone and have an email contact.