Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 02/10/2026 12:00

February 10: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Mansfield, Chesterfield, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomNottingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • simelynch Simeon (@simelynch) reported from Nottinghamshire, England

    was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @virginmedia Yes its a problem everywhere not my box

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • AndyPusey Andy Pusey (@AndyPusey) reported from Nottinghamshire, England

    Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.

  • aaryannax DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, England

    virgin media down again? lol i’m tired

  • MikeHull2u Mike Hull (@MikeHull2u) reported from Holmesfield, England

    Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia So is there still no solution to this? It is definitely a site issue

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Nottinghamshire, England

    @virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia Ok, but surely it’s a site issue.

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    Is anyone's @virginmedia not working??

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HollyKyle2 Holly Kyle (@HollyKyle2) reported

    @virginmedia It’s done it again. TV guide says 9 - 10:20, and the recording is 1 hr 10. The last 10 mins not recorded. Can someone from customer services look into it? We are about to cancel all our Virgin contracts and move to Sky

  • TOMSHARMANWEB Tom Sharman (@TOMSHARMANWEB) reported

    If you don't fix my internet @virginmedia i will single-handedly blame you for ******* up a charity football match

  • KatyaTaylor Catherine Taylor (@KatyaTaylor) reported

    @virginmedia I have been a customer for 17 years and you need to think how better to treat your customers.

  • KatyaTaylor Catherine Taylor (@KatyaTaylor) reported

    @virginmedia your customer service is appalling.

  • HelloGraceyy Grace Kelly (@HelloGraceyy) reported

    She stated that it’s all done now and that I need to pay it. I said I didn’t have the money for that which I was then told I would go to their DEBT COLLECTION TEAM. **** you @virginmedia I will never ever use you again

  • jamie58700140 jamie (@jamie58700140) reported

    @virginmedia I have already done that many times and been promised each time that it will be done / without fail and then no resolution. Hence my complaint & tweet. Very disappointing

  • truth197 Paul O'Regan (@truth197) reported

    @virginmedia Yes, I’ve tried that. It’s definitely happening on other channels too, btw, including BBC1 HD. It was C4 HD that was the problem before. Doesn’t seem to be happening on C4 SD, though.

  • c0xy86 Stephen Cox (@c0xy86) reported

    @virginmedia literally the worst customer services!!

  • michaelahn94 Michael Keunhwi Ahn (@michaelahn94) reported

    @virginmedia I have been on hold for 40+ minutes with no reply. I will certainly lodge a complaint

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @tweeny17 @vmbusiness I do apologies for this, that is not how we should be speaking with customers, especially when they're already frustrated with service issues