Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, Alfreton, Skegby, Ripley, Belper and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Chesterfield |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE Excellent Customer Service from EE recently to sort out a problem that Virgin Media caused with a sim that did not work, my number is going to be moved to EE
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
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That There PLEB
(@TT_PLEB) reported
from
Hucknall under Huthwaite, England
@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
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Assunta
(@blahblah68) reported
from
Nottinghamshire, England
@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
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Kelly B 🐞🌤☀️ 🌹
(@kellsley) reported
from
Nottinghamshire, England
@DFHSIP @virginmedia Same here in Ng8 and I work a night shift. Went down at about 4am and having to tether to my mobile phone 😡 why not give us some advance warning?
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amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
Shock @virginmedia is down!!! Honestly worse company ever
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Bell
(@alanbe2) reported
@virginmedia I'm trying to get through to Customer Relations about a change in contract. I understand you're busy, but 24 hours waiting is ridiculous! @virginmedia #virginmedia
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General Dalgardo
(@GeneralDalgardo) reported
@virginmedia That is what you promoted yesterday. Verbatim my computer is frozen I am calling IT to fix it. I am on until 8pm(call about 1pm). 8.01pm no call back, waited in for 7 hours. Made 13 previous calls still issues. I think I am owed a call back do you?
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Chris Nichols
(@canviseffects) reported
@virginmedia All over. Calls cutting out and terrible 4g signal. From day one ! Not happy
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Hendri Menney
(@caprih73) reported
@virginmedia why your service is so pathetic. We are a new customer that's been waiting for the last 4 weeks for your so called pre-installation team and back office to email a letter to our managing agent so that the installation can take place #pathetic
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Chris
(@Chris_________M) reported
@virginmedia Glad we have cleared up @virginmedia treats new customer BETTER than existing customers. @MartinSLewis there’s some good information for the money saving website.
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Vishal ⭐️⭐️
(@tweetvishaln) reported
@virginmedia I reached out to you guys many a times, i was not able to get satisfied answer, you guus charged me around 280£ to break the contract which in first place I never agreed it was extension to my original 18 months contract
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Jennifer Dover
(@Jenn_Dover) reported
Hey @virginmedia, why was I told the reason I have no signal at my workplace was due to a mast problem, but now had a letter to say there is no problem on my account so there is no issue to complain about despite still not having signal.
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風陵師太
(@qxVsu2lyDS7dj6A) reported
@virginmedia @LutzSchueler the most worst thing is VM never provide a valid channel for discussion, all phone call are sales representatives, after wasting 1 hour, they will reply u not their business. Email is unable to deliver, error msg: 550 5.7.1 relaying denied,
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Lauren Dodd
(@LaurenD14561930) reported
@virginmedia please tell me why I’ve tried to cancel my contract 4 times now and I’ve just had an email tos at my bill is overdue and I owe £102! Absolutely disgusting. 4 times I’ve phoned to cancel. I WILL NOT be paying and I will never take my broadband out with you again
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IjonoI
(@IjonoI) reported
@virginmedia whats going on with your Live TV. Can't login with any browser except Firefox, including mobile. Then Sky Sports is telling me the device isn't registered. (It is). Then when I click device management from your app the website times out. This is ridiculous.