Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 03/04/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Alfreton, Ilkeston, Chesterfield, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham TV
United KingdomMansfield Internet
United KingdomNottingham Total Blackout
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomNottingham TV

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • XereiManjericao 🙊🙉🙈 (@XereiManjericao) reported from Nottinghamshire, England

    @virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • edwardacres Edward Acres RIBA (@edwardacres) reported from Nottinghamshire, England

    @virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • nicnoodles19 Nichola Amber Jade (@nicnoodles19) reported from Nottinghamshire, England

    @virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider

  • Jolilfred fran (@Jolilfred) reported from Nottinghamshire, England

    @virginmedia disgusting that your now saying don’t call the call centres! Been trying to for over week to cancel my @SkySports subscription! How can you still be charging for this service when sky themselves are not! #COVIDー19 #SkySportsPause

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

  • Eddie38309194 eddie toner (@Eddie38309194) reported from Nottinghamshire, England

    @virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    Anyone else having issue with @virginmedia

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • staceylou0903 Stacey Shioda (@staceylou0903) reported

    @virginmedia @VirginMediaCorp your service is disgusting!! I’ve spent three days on the phone trying to sort out my internet, over an hour on hold every single time to be hung up on!!! All this money & no service! Changing to another company ASAP! @skytv what offers do you have?

  • drawmytown Draw my Town (@drawmytown) reported

    @virginmedia Very slow Virgin Media box (possibly needs a hardware upgrade).

  • grayglove Graham Glover (@grayglove) reported

    @virginmedia I've been calling your 150 number for two days now, can never get through.

  • Karlculese karl rushton (@Karlculese) reported

    @virginmedia why is it that existing loyal customers never get access to offers like you offer new customers, does our loyalty mean nothing to you?

  • AVSunday Andrea Vitti (@AVSunday) reported

    @virginmedia It was regarding a signal issue that was ‘fixed’ by an engineer yesterday. He came out said it was fixed 3 hours later the same issues again. Working from home and 2 boys on Zoom learning is having a serious impact on us. I pay £41 a month for a terrible service. 😡😡😡😡😡😡😡😡

  • nigel_mca Nigel McArthur (@nigel_mca) reported

    @virginmedia No, still waiting 3 days now. New router installed and still having issues. Tried ringing 150(not working) other number constantly engaged. WiFi dropping out, laptop won't find WiFi even though router is 15ft away. Not fit for purpose, shocking customer support, raging!

  • alexwinwood1 Alex Winwood (@alexwinwood1) reported

    @virginmedia They replied with use the instructions on our website then said use autofil answers which the question was "is there anything I can help you with" The options were "No" "that's all" "I don't think so" pressed don't think so it said OK thanks then asked for feedback....

  • nickmsylv nick sylvester (@nickmsylv) reported

    @hanmae_xo @virginmedia Hi hannah. I cancelled mine via their text service this morning

  • pixie_late Pixie Late 🎀 (@pixie_late) reported

    @virginmedia I swear I’ve never had a more incompetent customer service in my life. You’ve made a mistake by charging me a lot more before my contract ended, upgraded me with mobile thinking your billing mistake was handled to find out nothing was done about it?!

  • Cheech69670973 Chizzy 22 (@Cheech69670973) reported

    @virginmedia Can you help me please.