Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 02/09/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Alfreton, Mansfield, Ilkeston, Chesterfield, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomAlfreton TV
United KingdomNottingham Total Blackout
United KingdomMansfield Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • hellstorm86 Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?

  • richardcclark Richard Clark (@richardcclark) reported from Nottinghamshire, England

    @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

  • campinginwinter Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

  • rwjdingwall Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.

  • rwjdingwall Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

  • hellstorm86 Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia I’m just trying to figure out if it is still an area problem

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • hellstorm86 Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

  • Marcussharp10 Marcus sharp (@Marcussharp10) reported from Nottinghamshire, England

    @bamford_tony @virginmedia mine always going down worst Internet provider going

  • Luketh13ttv Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • JohnPuxty John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • StagsStu84 Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • James_SE13 James (@James_SE13) reported

    @virginmedia Your customer service is CRIMINAL. I had to wait 2 days for someone to connect via your WhatsApp channel, only to repeatedly ignore a question I asked. And your phone lines just disconnect as soon as you get to queue stage. You should be sued for negligence. #fraud

  • Rugby187Gaming Rugby187 Gaming 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Rugby187Gaming) reported

    @virginmedia I speak to them every month and keep being assured they fixed their mistake and the next month, the same mistake is repeated. Your customer service is atrocious and incompetent!

  • usernameD40 dave forty (@usernameD40) reported

    @virginmedia I have been trying to get in contact with your customer support for 48hrs, there is a long chain of whatsapp messages. No one ever gets back to answer my query.

  • Kitten__Yoongi jungkook heart enthusiast (@Kitten__Yoongi) reported

    @virginmedia been down for nearly 24 hours and all they can say is sorry for the inconvenience. When people buy a service it's expected it should work, this isn't the first time either. I'm eating through data cause I have work to do, who gonna pay for that? Crazy

  • Realitybite76 Realitybite (@Realitybite76) reported

    @virginmedia yes STATUS1 tnl/blueyonder & virgin media mail not working

  • MarkSawrey Mark Sawrey (@MarkSawrey) reported

    @virginmedia @TheBHF @O2 Why are existing loyal customers treated worse than new ones? Trying to renew tv and broadband after 18 months and the deal is worse than what I was paying and significantly worse that what a new customer would be offered. Don’t understand how virgin media retains customers.

  • PurpleCoffins PurpleCoffins (Lara) (@PurpleCoffins) reported

    Still fighting with Virgin Media's tech support. Finally got through but I didn't see the message for 10 minutes and it kicked me ("go about your day" my ***). Wish me luck for getting through again!

  • akroyd_tyler Tyler Akroyd (@akroyd_tyler) reported

    @virginmedia you have changed my install date and I have been through 5 times and you keep putting the phone down when I am trying to cancel beyond a joke this

  • hodgie_hd Alan Hodge (@hodgie_hd) reported from Kensington, England

    @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

  • aramando Benito Aramando (@aramando) reported

    @Andys_Pants @virginmedia We had a 2-day outage in Autumn and I noticed the other listed outage on the area incident page at the time was put down as vandalism and I remember thinking it was bad enough losing connection without it being some ****'s deliberate work. Hope it gets sorted soon!