Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Andy Whitley
(@arnoldbiker) reported
from
Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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Benji
(@BenjaminBoothe) reported
from
Nottinghamshire, England
@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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darrell bush
(@manics1975) reported
from
Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.
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Ian
(@speedyred711) reported
from
Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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2Kanes⭐⭐⭐⭐⭐⭐
(@JusTWriGhT92x) reported
from
Nottinghamshire, England
@notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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MJL
(@mjlangrish) reported
from
Nottinghamshire, England
Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@hbegum12x) reported
@virginmedia actually sick and tired of this company now, your staff are a bunch of liars and who scam their customers for commission! No help what so ever to resolve my issue!
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LunchboxLogic
(@LunchboxLogicYT) reported
@virginmedia sort your ******* internet out you bunch of melts. Hundreds of foolish Virgin Media users with get this; no internet. Sick of their automated responses too, like, of course I’ve checked the service in the area on your website, hence why I’ve came here!
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snodsnuts
(@snodsnuts) reported
@virginmedia fix your internet you bellends. Fed up of trying to stream and to watch streams just for you guys to minimise my internet speeds that my dad pays a little bit too much for. Bloody idiots..🙃
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Channie 💛
(@ChannieLafloof) reported
Why is @virginmedia so ****???
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Opsiedo
(@vegasbaby2012) reported
@virginmedia No not classed as vulnerable … but know that even if I was the 2nd line would be for emergency use only. My landline is used very much for my elderly parents to keep in touch with me
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Rahul Sonthalia
(@RahulSon16) reported
@Virgin @virginmedia my account was terminated and post that some charges were deducted unnecessarily.And when I am trying to call the customer care to fix the issue, they ask for my account number which doesn't exist. It's impossible to contact you guys and discuss the charges.
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Craig Daniels
(@craigyd83) reported
Nice little email from @virginmedia - give us 30 days notice if you're leaving, sent 28 days before contract ends... About the service you'd expect from them!
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Tom
(@TomEcho6) reported
Signed up to a contract without my consent, denied a Subject Access Request (Regulatory fail), promised 3 calls to resolve and got none. Finally got a complaint logged and it's been left it for over 14 days with no contact. @virginmedia is appalling.
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Fran. Mallon.
(@hill16_trueblue) reported
@Neil35G @willocallaghan Virgin media are v good, Kerr one of the very few who can actually break down a game with proper analysis and not sound bites, he knows what he’s talking about
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Shaun Cass
(@shauncasss) reported
@CarlNewbs @virginmedia Absolutely awful service, 3 weeks of arguments with them. They haven’t got a clue what their right and left arm are doing. Think It’s time for a move!