Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Mansfield, Ilkeston, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	TV	9 hours ago
Nottingham	Internet	16 hours ago
Chesterfield	Internet	1 day ago
Nottingham	TV	3 days ago
Nottingham	Internet	5 days ago
Mansfield	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Sean (@WafcSean) reported 50 seconds ago from Nottinghamshire, England

  Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄

• 
  Michael Wallage (@Chops_Wallage) reported 3 minutes ago from Ripley, England

  @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

• 
  Trouble, Becky and Dads (@TroubleDads) reported 4 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  GiinaGii 🐱🌿 (@giinagii) reported 4 minutes ago from Tupton, England

  @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

• 
  Trouble, Becky and Dads (@TroubleDads) reported 13 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Mark Bell (@67BLADE) reported 15 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  andrew anthoney 🍋 (@andytoon30) reported 18 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  Koa (@kokiekola) reported 21 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Keith Pates (@KeithCP2) reported 25 minutes ago from Nottinghamshire, England

  @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 26 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  Graham Cooper (@GrahamCooper61) reported 31 minutes ago from Mansfield Woodhouse, England

  @virginmedia how much will I owe if I cancel now. my contract ends in may please

• 
  Keith Pates (@KeithCP2) reported 32 minutes ago from Nottinghamshire, England

  @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

• 
  Gooner (@TheG0000ner) reported 34 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  I NeedADream-Z2Choir (@castusthered) reported 42 minutes ago from Nottinghamshire, England

  If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

• 
  Maisie Johnson (@MaisieJohnso) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia how do I find out or report if there’s a problem with the internet in my area.

• 
  Charlotte 🐨 (@fryingpantheist) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Marcus sharp (@Marcussharp10) reported 51 minutes ago from Nottinghamshire, England

  @bamford_tony @virginmedia mine always going down worst Internet provider going

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 52 minutes ago from Nottinghamshire, England

  @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

• 
  Keith Pates (@KeithCP2) reported 58 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  Emily Rooke (@emroo21) reported 59 minutes ago from Nottinghamshire, England

  @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs c (@w47carr) reported 10 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  Hugh Terry 💙 (@Hugorelly) reported 18 minutes ago

  I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?

• 
  Lovie35 (@freethinker495) reported 18 minutes ago

  @lucyjaynewhite1 It’s like trying to talk to any customer service over the phone these days. They are all foreigners who dnt have a clue wat they are doing or saying. virgin media is one of the worse.

• 
  tobias slender (@TobiasSlender) reported 26 minutes ago

  @virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service

• 
  cari_lou (@swlondonraised) reported 26 minutes ago

  @virginmedia Yes it was working then just cut out again this is a joke

• 
  andrhay (@andrhay12) reported 29 minutes ago

  @virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00

• 
  Дж Б Б 65 (@Birkenhead1872) reported 30 minutes ago

  @virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose

• 
  Adam Marsden (@TheAdamMarsden) reported 30 minutes ago

  @virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!

• 
  Sodium (@sodiumlights) reported 30 minutes ago

  @virginmedia Oh, and when I've told you what the error message is, and you send an engineer out without telling him that, so he doesn't have the parts he needs, is ****. Looks like my O2 data is going to get hammered. And I'm going to get cold.

• 
  Katie (@Katiebush6) reported 31 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠