Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Nottingham, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Matthew Nash
(@MJNashy) reported
from
Nottinghamshire, England
@virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?
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Andrea Chipman
(@AndreaChipman) reported
from
Nottinghamshire, England
@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
@virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
@virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.
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toni 🌸
(@antoniaff17) reported
from
Nottinghamshire, England
2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Robert Dingwall 🕷 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@IlkeTurkmendag @virginmedia The same company decided to 'improve my service' yesterday by cutting my connection for 4 hours when I should have been in government videoconferences about the pandemic!
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Ndamuwanepi John Ish
(@sonocop) reported
from
Nottinghamshire, England
Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks
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Phillip Darlington
(@phillipmichaeld) reported
from
Nottinghamshire, England
@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joee 🏳️🌈🇬🇧
(@Jo90callingUK) reported
@virginmedia Not bothered about compensation more bothered about service I hadn't got and needed. Contract up for renewal, second time this has happened in a few months, so I better get a good deal
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Campbell Downie
(@CDownie2004) reported
can someone help? Im trying to get onto Discord but ive been having issues since we switched internet provider to Virgin, im not sure if theres an issue on Discord's and but everything else works just not the Discord app on my MacBook but the web client too @discord @virginmedia
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Richard Bridge
(@RBridgeofficial) reported
@virginmedia Yes, despite being told by a particularly rude woman in SMS that I wasn’t allowed to make I complaint as I’m not a current customer I have one filed which I was meant to have been contacted about at last week and wasn’t
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Matthew
(@mattymooooo0) reported
@lilly_brook @virginmedia Same here. Week without any broadband. Entitled to compensation yadada - service status is just a page of lies updated daily. Paying top brass for gigabit internet and stuck using my phone. Stinks
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CloudYoshimoto
(@cloudyoshimoto) reported
@Jo3yDubz @virginmedia But but, have you restarted it? Can you put it in hub mode, everything just to prove its not your end. When its not your end..... Poof! Its fix a broken fibre or thats it... Nothing to do with the actual networks - load, routing, la la la
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CloudYoshimoto
(@cloudyoshimoto) reported
@UTDEriksenEra @virginmedia Dont worry support will be checking your end out... :O Check to see if u can move to BT fibre if your a gamer, the lower latencies smash virgin. Even ADSL probably does too
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amanda byrne
(@byrneyoo) reported
@virginmedia Still there @virginmedia. What's the issue with getting it collected??
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Mark G
(@redbullmarky) reported
@Sym0n @virginmedia Haha, you wanna see my chat. It’s kinda like yours, but having answered the security questions, briefly chat with someone, get NO resolution, then have to do it all over again - THREE times and counting. And still no closer.
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•livix•
(@livixwyd) reported
@Vortexiaa @virginmedia Virgin media are so bad my wifis been out 8days and they just keep saying it will be fixed the next day and keep changing it
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Stuart
(@Stubacca1989) reported
@virginmedia Hopefully that pans out as it still isn't fixed yet, the issue also is, it wouldn't allow me to register I actually had a problem until AFTER 48h, so then only after 96h of it being down am I eligible for any refund