Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, and Alfreton.

City	Problem Type	Report Time
Nottingham	Internet	3 days ago
Mansfield	Total Blackout	4 days ago
Mansfield	Wi-fi	5 days ago
Ilkeston	Internet	5 days ago
Nottingham	Wi-fi	6 days ago
Nottingham	TV	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Peter Walker (@woolly80) reported 3 minutes ago from Nottinghamshire, England

  @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

• 
  David O'Hanlon (@calmspacecoach) reported 6 minutes ago from Nottinghamshire, England

  @virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider

• 
  Jason Fowler (@JaceFowler) reported 8 minutes ago from Annesley, England

  @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

• 
  David O'Hanlon (@calmspacecoach) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop

• 
  Richard Williams (@rlswilliams) reported 20 minutes ago from Eastwood, England

  .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

• 
  David O'Hanlon (@calmspacecoach) reported 20 minutes ago from Nottinghamshire, England

  @virginmedia Worst mobile suppliers ever. Utterly fecking useless.

• 
  Andy Whitley (@arnoldbiker) reported 31 minutes ago from Mansfield Woodhouse, England

  Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

• 
  TheRealCraig (@AnIndividualist) reported 31 minutes ago from Annesley, England

  Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

• 
  Jono Bradley (@niijonodhg) reported 37 minutes ago from Ilkeston, England

  I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 37 minutes ago from Eastwood, England

  @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

• 
  darrell bush (@manics1975) reported 38 minutes ago from Mansfield Woodhouse, England

  What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

• 
  2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported 38 minutes ago from Nottinghamshire, England

  @notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****

• 
  Mark Butterworth (@markyb82) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice

• 
  Benji (@BenjaminBoothe) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

• 
  Ian (@speedyred711) reported 51 minutes ago from Nottinghamshire, England

  @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

• 
  Peter Walker (@woolly80) reported 52 minutes ago from Nottinghamshire, England

  Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same

• 
  Peter Walker (@woolly80) reported 55 minutes ago from Nottinghamshire, England

  @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

• 
  David stone (@stoneyboyblue) reported 55 minutes ago from Mansfield Woodhouse, England

  @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

• 
  Steve Sulley (@SteveSulley1) reported 56 minutes ago from Nottinghamshire, England

  Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC

• 
  Richard Williams (@rlswilliams) reported 60 minutes ago from Eastwood, England

  Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asim Rehman 🇬🇧 (@_asimrehman) reported 16 minutes ago

  @virginmedia Internet is slow, getting 2-10MB downloads, reset router, any issues on your side, your website sayings nothing, but your automated system when calling technical support says intermittent issues in area, can you confirm?

• 
  David Ford (@HxDavidF) reported 16 minutes ago

  @virginmedia Well I tried to call them and the office is shut. I have emailed but that won’t be seen until tomorrow and then the works are already underway and we just have to deal with it. Just really poor all round.

• 
  Ginger Iain 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@iainlewisguitar) reported 17 minutes ago

  @virginmedia hi, any chance you can help exain why when I set up a new account this weekend, you linked our account with our next door neighbour, and then sent her an email with my bank account details in it? We just tried to sign up for broadband (ex customers returning btw)

• 
  Jamie Foster (@jamiet72) reported 19 minutes ago

  @virginmedia The outage now says it is done but we have nothing. I'm really on the verge of asking you to come and collect this heap of rubbish.

• 
  umoney (@umoney10) reported 22 minutes ago

  @virginmedia #virginmedia hi, my WiFi’s has been down for nearly 48 hours it seems like it’s a universal problem right now in the uk, is there any way you can help me?

• 
  FClay (@MissFayeRay) reported 25 minutes ago

  @virginmedia No, no update, said it was a complex issue so it was taking longer than usual, but no time estimate.

• 
  sanjay (@Sanjeeves29) reported 26 minutes ago

  @virginmedia I did try calling but yet again the offer was abysmal. It’s clear customer retention doesn’t matter.

• 
  Doubletop (@doubltop) reported 26 minutes ago

  @virginmedia just some feedback on your new remote and system……., it is absolutely awful. Struggle to navigate around the apps snd saved programmes etc. can I revert back the peanut remote and v6

• 
  MFW Gav (@MincheryFarmWeb) reported 27 minutes ago

  @virginmedia This complaint mentioned them closing the previous complaint without contacting me. They should not be closing it without specifically speaking to me.

• 
  MFW Gav (@MincheryFarmWeb) reported 31 minutes ago

  @virginmedia Repeated total loss of service over a number of weeks. Was I think a self-inflicted issue for VM following what seems to be a botched new cabinet install up the road.