Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Selston and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Chesterfield |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Selston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
-
Steve Battlemuch
(@Battlemuch4WW) reported
from
Nottinghamshire, England
@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
-
RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
-
Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
-
paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
-
I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same
-
Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄
-
adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
-
Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
-
tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
-
I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better
-
Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
-
Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.
-
I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
-
Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
-
Sean
(@WafcSean) reported
from
Nottinghamshire, England
Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄
-
Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
-
Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’
-
kevin lees
(@lees_vi) reported
from
Nottinghamshire, England
@LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Donna Wakefield
(@WakefieldDonna) reported
@virginmedia I received no notification of the planned works. We work from home and this is affecting our ability to work. Why did we not receive any notification? When will service be resumed?
-
Dionne Angus
(@dionne_angus) reported
@virginmedia, what date do i have up to to cancel my contract with you with no early disconnection fees due to your price increases? I was told by your agent that i will be affected, and i will receive an email. I dont want to wait until i get it. I want to cancel asap!
-
Jessica
(@crazycatlaydee_) reported
@virginmedia It's still not working and I've got to go to work now, so if someone could call me tomorrow that'd be great
-
Keny.
(@raritiesz) reported
@Dangiddy @virginmedia Send a message request to Kelvin_limit on Instagram he can be able to help you with this just the way he did for me earlier today.
-
Phil Bromley
(@brommersman) reported
@virginmedia I’ve checked and it’s suggesting everything is fine (just like last time) - my neighbours are all saying they’re having connection problems too
-
Adam Cave
(@AdamCav98043736) reported
@virginmedia Was raised yesterday as a complaint but not happy with the outcome and just want our money back and compensation for what has happened, it has made my partner ILL with stress!
-
Abi
(@abizoeharris) reported
@virginmedia shocking customer service once again. Hounding me for the equipment to be sent back when we haven’t even cancelled the contract! Keep being told they have sorted it and it will stop but now getting threatening letters. Then I get cut off because they keep cancelling
-
lisa hawkins
(@rainbowscout250) reported
@virginmedia Yes and had to make another complaint so that I was put through to a manager who might have sorted the problem that wasn't dealt with properly on Saturday! I want to contact the CEO as the customer service has been appalling but no-one wants to escalate it that far.
-
Roger (@Plankton1975@mastodonapp.uk)
(@Plankton1975) reported
This **** is getting worse. I don’t really trust any company to be who they say they are when they call tbh. I was polite today and yesterday, but if they keep calling… I apologise in advance to any genuine Virgin Media employee I tell to **** off, or worse.
-
whossat
(@whowhatnowhey) reported
@virginmedia Calling your customer service line takes a really, very long time. Is there not a way I can DM with someone instead?