Virgin Media outages and service status in Sutton in Ashfield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Sutton in Ashfield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 10, 9:47 PM GMT+1.
- Internet (61%)
- Wi-fi (26%)
- Total Blackout (9%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 4 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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Wi-fi | 7 days ago |
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Internet | 7 days ago |
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Internet | 11 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE
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Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.
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Mark Simms (@marksimms3) reported from Selston, EnglandI want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
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tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
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Daz_NFFC 🏴🇺🇦 (@NFFCDaz) reported from New Basford, England@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better
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Koa (@kokiekola) reported from Awsworth, England@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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B Farn (@aaronfarny_b) reported from Ilkeston, EnglandRight @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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David Groom (@groomyxs) reported from Ollerton and Boughton, England@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England@virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England@virginmedia No, it keeps saying there no problems but there is.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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r (@gtgrach) reported@virginmedia @Virgin my broadband has been down for almost 12 hours. The issue was raised via telephone and on the website at 3pm today, the fix time keeps going up by an hour each time on the website and still nothing resolved!!!! Absolute joke!!! FIX IT!!!!!!! USELESS PRICKS
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MJC (@CP1861) reported@virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.
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Clive (@clive503) reported@dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!
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M&M (@MZ2346441534028) reported@virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband
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Hank (@Hank83416250473) reported@virginmedia going into day 2 of no broadband, on hold for 35 mins and cut off, disgusting customer service
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Lisa Cooper (@lisalulabelle75) reported@virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡
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Thomas White (@DebisGarcia) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Leighton J Holden (@LJHolden1986) reported@virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?
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Andrea (@Gertrudemo81) reported@virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??
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Rep74NL (@JohnnyRep74) reported@virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now