Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Chesterfield, Nottingham, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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Max Everett
(@MaxiiEverett) reported
from
Nottinghamshire, England
@virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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🙊🙉🙈
(@XereiManjericao) reported
from
Nottinghamshire, England
@virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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Edward Acres RIBA
(@edwardacres) reported
from
Nottinghamshire, England
@virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Kev Aylett
(@kev_aylett) reported
from
Nottinghamshire, England
@virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Louise Davey
(@katie189203) reported
@virginmedia The box keeps freezing on recordings and I have reported this already, they tried to fix it but it’s still happening?!
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Nick Van Dijk LFC
(@holmes606) reported
@virginmedia Your WiFi is the shittest Iv had. I can’t wait to cancel and go with someone better. Customer service is shite too. I pay for 300mbps and might aswell use dial up. Jokers
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Cazz 💙
(@w_cazz) reported
@virginmedia I rarely use my data so roaming is always been off, I use my home network provider for internet
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beagz
(@b3agz) reported
@virginmedia And I cannot guarantee fault free bill payment going forward. The service the last few months has been appalling and the complaints/compensation system is a joke. Coming to Twitter was a last attempt to actually get something done about it.
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🖥 GGMattt 🎮
(@GGMattt_) reported
@Vistrix @PlayStationUK My location isn't the problem, I have Virgin Media Fibre.
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Cazz 💙
(@w_cazz) reported
@virginmedia Apple... not sure how that affects the service?
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Noy Hilda
(@NoyHilda) reported
@virginmedia @Saleheen_c Exactly! And even leaving @virginmedia is impossible! I cannot believe that I tried calling, FB, TW and yet no one would contact me and try to solve the problem! They think we have the time to wait on the line every day for nothing. Shameful.
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Cazz 💙
(@w_cazz) reported
@virginmedia Nothing changed, no service
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Michael Baggs
(@Baggsy) reported
@virginmedia hola, your emails today said about logging in to see your usage statement and loads of other 'best bits' but having logged in none of what the email mentions exists or comes up on help when searched for, where are they?
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Marianna 🌙
(@mariannavlogsjp) reported
I have never dealt with anyone so disorganised and predatory towards their customers as @virginmedia The account holder is someone who is unwell and vulnerable. We would happily pay this bill if we knew what this was for and if their dates and information matched with ours.