Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Kirkby in Ashfield, Nottingham, Mansfield, Ilkeston, Chesterfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkby in Ashfield |
Wi-fi | |
| Nottingham |
TV | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Internet | |
| Mansfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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🦋💜J e s s i e 💜🦋
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Please… Please… Please… ******* sort your **** out
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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David Groom
(@groomyxs) reported
from
Ollerton and Boughton, England
@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia It’s not working I’m trying on my laptop and still nothing!!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia No, it keeps saying there no problems but there is.
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!
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Mark 🏳️🌈🇺🇦
(@mocktanza) reported
from
Nottinghamshire, England
@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Harris
(@t1mh4rris) reported
@virginmedia You’re missing the point here! My parents are paying for an out of date analog system! WITH SCART LEADS!!! Are you not getting this? She is paying for movies and sport with yourselves! This is disgusting service and the reason why I’m with SKY
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.
(@wr_ghty) reported
@virginmedia I can’t do tomorrow but can do 29th in the morning. The installer guy tested it all when he fitted only a few months ago and said everything was fine. But the wifi has never worked properly.
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Lynn Matthews (she/her) 🏴
(@LynnLynnmatt61) reported
@virginmedia what is the problem Virgin Media in the SA4 area. Everyday there has been a sudden and unexpected Internet outage!
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Mark Sharman
(@markussharman) reported
1 month review as a @virginmedia customer: ARGHHHH!! Make it stop. - No connection for 12 hours - Connection to Hub 4 is awful, needs constantly rebooting. Wish i had stayed with @TalkTalk Only 23 months to go...😭
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Game_Mo_Tron #OnePlanetOneTime
(@Game_mo_tron) reported
@virginmedia 5/5 that more vulnerable people than I could easily get scammed and that this was a breach of the data protection act. And that's where we left the conversation. Obviously this is an issue that needs to be resolved and the retention team are unable to resolve it.
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Ian Greener
(@ijgreener) reported
Well @virginmedia, it's now 36 hours since we've had any services at all from you (TV, phone, bb) and no engineer until 3/1. Why am I paying you for this level of non-service? Tempted to cancel my direct debit.
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Willie Wood
(@wullie74) reported
@virginmedia I can’t login to my virgin media account as I have forgotten my password and as I can’t receive emails to the account associated with the account I can’t reset my password. I want to if possible to change email address’s.
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luke day
(@lukeday22) reported
The virgin media service is ****** at the moment no WiFi since Xmas day.
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Tim Harris
(@t1mh4rris) reported
@virginmedia Updates? Her box is over 20 years old with scart leads! On phoning your customer service, he said you only send out new equipment if yours is faulty? Surely my parents shouldn’t be having a 20 year of Virgin box with SCART?
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May 🦋
(@MaryEllen_O) reported
@virginmedia Well things aren’t working still which is pretty bad as it was installed on Friday 23rd. We’ve been without services for over 2 weeks and an engineer can’t come out until 3/1/23 which isn’t great as I am wfh from tomorrow until because of train strikes. Really poor service!