Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Chesterfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	2 days ago
Ilkeston	Internet	2 days ago
Ilkeston	Internet	4 days ago
Nottingham	TV	5 days ago
Nottingham	Internet	5 days ago
Nottingham	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  AntonioAsh (@AntonioAsh89) reported 4 minutes ago from Nottinghamshire, England

  @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

• 
  Keith Pates (@KeithCP2) reported 11 minutes ago from Nottinghamshire, England

  @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 12 minutes ago from Nottinghamshire, England

  @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

• 
  adam birch (@AdamBirch92) reported 15 minutes ago from Mansfield Woodhouse, England

  @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

• 
  Mark Bell (@67BLADE) reported 15 minutes ago from Barlborough, England

  @virginmedia I need to speak to customer services about a mis sold installation

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 24 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  RIGGO (@rigg0o) reported 26 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Mark Bell (@67BLADE) reported 26 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  Tony P (@WorTony) reported 38 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Tony Roe (@tonyroe) reported 39 minutes ago from Nottinghamshire, England

  @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

• 
  I NeedADream-Y1choir (@castusthered) reported 40 minutes ago from Nottinghamshire, England

  @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 43 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Trouble, Becky and Dads (@TroubleDads) reported 45 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Keith Pates (@KeithCP2) reported 45 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  andrew anthoney 🍋 (@andytoon30) reported 46 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  Dan White 💙 (@thedanwhite) reported 46 minutes ago from Nottinghamshire, England

  @virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!

• 
  Ken Godber (@GodberKen) reported 47 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Keith Pates (@KeithCP2) reported 54 minutes ago from Nottinghamshire, England

  @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

• 
  Charlotte 🐨 (@fryingpantheist) reported 55 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Thomas Jenkins (@hellstorm86) reported 59 minutes ago from Nottinghamshire, England

  I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Moanivator (@MrMoanivator) reported 9 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Shen 😈🗡️ (@ShenArriorVT) reported 14 minutes ago

  ******* VIRGIN MEDIA FIX YOUR **** RAAAAAH

• 
  Kris (@KrisTaylor1992) reported 17 minutes ago

  @ryantegan @skytv Cancel, then sign up in your partners name as a new customer. I do this with Virgin Media. I went from £58 to £28 and kept me as a customer. Best case retentions will offer you a better deal, worst case your partner gets new customer discounts.

• 
  Aashish Joshi (@73Joshi) reported 19 minutes ago

  @virginmedia are you guys doing firmware updates? Router has green flashing lights and typically it’s outside your support hours

• 
  Derek (@DerekMcguire44) reported 20 minutes ago

  @virginmedia You have left my 86 year old dad without a phone or internet. He now has no way of contacting family , doctor , hospital or even emergency services if required. Your engineer attended, couldn’t fix it and left. Not good enough!!

• 
  Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported 20 minutes ago

  @TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 20 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  Tomi (@GadgetsBoy) reported 22 minutes ago

  Trying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic

• 
  Back the BBC 📺📻📡📱🔴 (@back_the_BBC) reported 23 minutes ago

  @stephenm68 @virginmedia The only solution with Virgin media is to get rid of it

• 
  Letter Lout (@Letterlout) reported 24 minutes ago

  @virginmedia Trouble with Internet in NE8 4RS?