Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Chesterfield, and Alfreton.

City	Problem Type	Report Time
Mansfield	Wi-fi	3 hours ago
Mansfield	E-mail	19 hours ago
Mansfield	Total Blackout	6 days ago
Nottingham	Internet	6 days ago
Nottingham	Internet	7 days ago
Nottingham	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Keith Pates (@KeithCP2) reported 4 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  Thomas Foster (@Sedontane) reported 5 minutes ago from Newbold, England

  @nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.

• 
  Dan White 💙 (@thedanwhite) reported 10 minutes ago from Nottinghamshire, England

  @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

• 
  Gordon Foster (@rainworthgord) reported 11 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  tia carter🥑 (@_teecarts) reported 13 minutes ago from Eastwood, England

  virgin media is down in my area so looks like i can’t work👏🏼

• 
  Claire Glenton (@claireglenton) reported 14 minutes ago from Nottinghamshire, England

  @virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’

• 
  Gooner (@TheG0000ner) reported 18 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Russell Morrell (@stagladanddad) reported 22 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  GiinaGii 🐱🌿 (@giinagii) reported 29 minutes ago from Tupton, England

  @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

• 
  Steve Sulley (@SteveSulley1) reported 33 minutes ago from Nottinghamshire, England

  @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 35 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Dan White 💙 (@thedanwhite) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

• 
  Craggy 🔴⚪️ (@radfordred) reported 38 minutes ago from Nottinghamshire, England

  You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia

• 
  John Puxty (@JohnPuxty) reported 38 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Claire Glenton (@claireglenton) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  Keith Pates (@KeithCP2) reported 43 minutes ago from Nottinghamshire, England

  @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

• 
  Dave Martin (@flyingscotsmin1) reported 48 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Keith Pates (@KeithCP2) reported 50 minutes ago from Nottinghamshire, England

  @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

• 
  Keith Pates (@KeithCP2) reported 54 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  Keith Pates (@KeithCP2) reported 58 minutes ago from Nottinghamshire, England

  @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yiuon (@yiuonmw) reported 34 seconds ago

  @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?

• 
  Gareth Lloyd (@El_Lloydie) reported 3 minutes ago

  Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

• 
  Alloqui Strix (@AlloquiStrix) reported 5 minutes ago

  @virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.

• 
  Karen Cheney (@loubylou60) reported 6 minutes ago

  @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

• 
  R-L21 (@FrankCBFearles1) reported 7 minutes ago

  @VirginMediaNews Virgin media government mouthpiece as bad as rte.

• 
  Andrea (@Gertrudemo81) reported 9 minutes ago

  @virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??

• 
  just me (@PHILROOKS) reported 11 minutes ago

  @virginmedia With respect I have done this, and you just come back saying you can't access my account or help as you're just the MEDIA TEAM. I'm sure you're here to just monitor the poor comments and look like you care, when you don't. Your CEO should be embarrassed and take responsibility

• 
  Sarah 😍💕 (@wiltshiregal) reported 12 minutes ago

  @virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help

• 
  Juniper Pearl (@Coxy_Girl_) reported 14 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  Ian (@Jd95975184) reported 17 minutes ago

  @misselledee @virginmedia If virgin cant provide you service from 30 days of you reporting the fault you can leave for nothing, they are very incompetent when dealing with customers, deal with one agent who promises to sort it, never does, you phone back then its a different agent and you start all over