Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Phillip Darlington
(@phillipmichaeld) reported
from
Nottinghamshire, England
@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲
(@JUNIORC4RT1ER) reported
from
Nottinghamshire, England
Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia So is there still no solution to this? It is definitely a site issue
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke
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Patricio R. Sanchez
(@psanchezc) reported
from
Nottinghamshire, England
@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Andy Pusey
(@AndyPusey) reported
from
Nottinghamshire, England
Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia Ok, but surely it’s a site issue.
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Phil Simpson
(@codeprint) reported
from
Nottinghamshire, England
@KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
Is anyone's @virginmedia not working??
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@virginmedia Yes its a problem everywhere not my box
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DjAaryAnnaleise🇯🇲💕
(@aaryannax) reported
from
Nottinghamshire, England
virgin media down again? lol i’m tired
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seb Walsh
(@seb_walsh) reported
@virginmedia We don’t have a wifi issue, we just delayed part of the installation while we had building work done. It sounds like you have a different threshold for sending engineers in to new customers which will make you money, and to existing customers that won’t...
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Steven Tierney
(@stierney233) reported
@virginmedia Not at the minute, apparently we need a new drop cable installing, if next doors decide to have it removed then we will be having problems
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Elinor's Raw Honey
(@raw_elinor) reported
@virginmedia I have no internet in Belvedere. Please tell me if there is any problem in area 22 as I am working remotely today. Yesterday was the same. Not a good @virginmedia.internet service lately, not for the speed you guaranteed
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MC Balloon
(@JayWilliams1_) reported
@virginmedia @BeanMonkey Oh the old pinhole reset. Your answer for everything. Worst internet and service ever
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Darren Parker
(@dazlad70) reported
@virginmedia I still need help
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Fanshu Yang
(@fanshu_yang) reported
@virginmedia @fanshu_yang Customer service line all lies-no manager there; resolutions team can’t be reached or everyone was resolution; tricked us to pay wrong bill by promising to send £50 check to compensate; when I chased, got told no such note. Listen to your recorded call!
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🦄🏳️🌈NotEvery1LikesMe🏴🦄
(@Just1aThemDayz) reported
@virginmedia No, I've got virgin media, the cables you lay nearly 5 years ago have caused nothing but faults daily. I want my house RE-CABLED into a different network wires box. I've been begging for this 2ince 2017 Will you PLEASE just tell me when you're allowed to recable my house
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🦄🏳️🌈NotEvery1LikesMe🏴🦄
(@Just1aThemDayz) reported
@virginmedia No, I've got birhin media, the cables you lay nearly 5 years ago have caused nothing but faults daily. I want my house RE-CABLED into a different network wires box. I've been begging for this 2ince 2017 Will you PLEASE just tell me when you're allowed to recable my house
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HateBrexit
(@BrexitHate) reported
@virginmedia " we support all of our customers, and we’re trying to keep our phone lines available for our most vulnerable customers, so unless your query is urgent please help us by not calling in. Thanks for bearing with us" Then I got a response at 0800 hrs today and because I wasn't up...
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Philip McKenzie
(@doctorrs2h3) reported
@virginmedia I called again on Tuesday or Wednesday, my contract ended despite me not agreeing, but was promised a call from a manager to raise a complaint; unsurprisingly still no call. Looks like I am an ex-customer. @Ofcom @MartinSLewis grateful for advice.