Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 10/08/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, Alfreton and Skegby.

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City Problem Type Report Time
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • 67BLADE Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

  • 64derby paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • MaisieJohnso Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia how do I find out or report if there’s a problem with the internet in my area.

  • 67BLADE Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I need to speak to customer services about a mis sold installation

  • 67BLADE Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

  • 67BLADE Mark Bell (@67BLADE) reported from Chesterfield, England

    @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

  • lees_vi kevin lees (@lees_vi) reported from Nottinghamshire, England

    @LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

  • rigg0o RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

  • MaisieJohnso Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

  • StagsStu84 Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • tim_aikin tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ (@tim_aikin) reported from Nottinghamshire, England

    Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!

  • _teecarts tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

  • ilsonnut43 adrian dilks (@ilsonnut43) reported from Ilkeston, England

    @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

  • Chops_Wallage Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrioco chrioco (@Chrioco) reported

    @virginmedia still no help? What is the point.

  • MrFlefner Joe Stephens (@MrFlefner) reported

    @virginmedia not impressed to find my 86 year old mother who lives alone has had her phone disconnected due to some vague switch to fibre. Spent an hour on my mobile this a.m. trying to sort. Have been told it will take up to 72 hours. Totally unacceptable for vulnerable customer

  • TRSafcw Trevor (@TRSafcw) reported

    So after hours of issues the other day, @virginmedia internet is down again.

  • TheRaihanAshraf Raihan Ashraf (@TheRaihanAshraf) reported

    @virginmedia fix your wifi

  • partypolitics19 UKPolitics72 (@partypolitics19) reported

    @virginmedia 45 minutes on the line trying to buy a package from you. Right at the end after being handed over 3 times….you hang up. Frankly **** you!

  • SallyMc35043616 Sally Mcgrath (@SallyMc35043616) reported

    @virginmedia unacceptable, being told 4 hours to wait to speak to a manager & a week without being able to use the tele and awful customer service when trying to resolve it.

  • TheRaihanAshraf Raihan Ashraf (@TheRaihanAshraf) reported

    @virginmedia fix ur wifi

  • KeithTruman Keith Truman (@KeithTruman) reported

    For gods sake VM. Your broadband reliability this past week has been an absokute joke. Ive had enough. Its down again! Time to move to BT fibre @virginmedia

  • fatboyharrison fatboyharrison (@fatboyharrison) reported

    @richardbranson please give #virgingalactic and #hyperloop up and come back down to earth and kick some *** at #virginmedia!! it’s 2023 how come you can’t fix fibre optic broadband? is 5days no service acceptable at £62 a month? F010607599

  • jostevo69 joanne stephens (@jostevo69) reported

    @virginmedia your customer service is not acceptable.. cutting off a phone line of my 86 year old mum and can’t reconnect for 72 hours !! Needs to be priority !!