Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 02/08/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, Alfreton, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham Total Blackout
United KingdomMansfield Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • TT_PLEB That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England

    @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

  • Frizzx PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    @virginmedia have you got problems in area 30? My connection keeps dropping out!

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!

  • amy_jo_23 amy simpson (@amy_jo_23) reported from Nottinghamshire, England

    Shock @virginmedia is down!!! Honestly worse company ever

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cyphane Cyphane (@cyphane) reported

    @virginmedia is still giving us problems, but apparently there's going to be a solution soon. Will update with stream times when the Twitch issues are resolved.

  • afelik Trey Afelik (@afelik) reported

    Just signed up to @Virgin TV and its been the worst experience trying to set it up. I trying to call the tech team and its been a nightmare. #virginmedia #virgintv

  • cyphane Cyphane (@cyphane) reported

    We're still having connectivity issues thanks to @virginmedia - but apparently a fix is in sight. Will update with stream times as soon as the issue is resolved and I know where we stand.

  • G_risk91Gaming G_Risk91Gaming (@G_risk91Gaming) reported

    @virginmedia once again your internet service has cost me money due to being unable to go live with my stream this afternoon as planned. Never again will I use your service once this minimum period is over. Locked down and stuck in the house 24/7 with a substandard service!

  • Markycot Mark Cottrill (@Markycot) reported

    @virginmedia So please tell me what options I have to get someone to fix an issue that I now believe after my last conversation is 100% Virgin Media incompetence? It isn’t even a fault, it is stupidity by your team!

  • SandyLindsay Sandy Lindsay MBE 🐝 (@SandyLindsay) reported

    @virginmedia I’ve explained three times now! The one TV isn’t getting a signal at all and the other is but not the full service we’re paying for.

  • bewy75 bewick4 (@bewy75) reported

    @virginmedia Most reliable WiFi you say @virginmedia ?? My internet connection disappears constantly sometimes for 1hour plus........Really need to sort something and your customer service 👎🏼

  • HomeTonight HomeTonight (@HomeTonight) reported

    @virginmedia have to keep rebooting hub 4 router as no signal. Can't find how to report an issue. Ironically got email earlier saying I've free upgrade to intelligent WiFi 🤔🤔

  • C0YZZZ ***** (@C0YZZZ) reported

    @virginmedia you are a terrible company. We called you because our new wifi kept turning off and we had to keep reseting it, then we were on hold for half an hour until one of your workers picked up. He then says oh you have the 4.0 hub so we are going to reconnect you to—-

  • willscobie Will Scobie (@willscobie) reported

    @virginmedia I’m just speaking to an advisor. 10 weeks of intermittent internet and speeds only 10% what it should be. What support is available? Spend more money on “Intelligent WiFi”. No option of further help. How is it right that I must to pay more when you’re breaching my contract terms?