Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Kirkby in Ashfield, Mansfield, Chesterfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Ilkeston |
||
| Kirkby in Ashfield |
Wi-fi | |
| Nottingham |
TV | |
| Mansfield |
Internet | |
| Nottingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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Steve Battlemuch
(@Battlemuch4WW) reported
from
Nottinghamshire, England
@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nabeel Takolia
(@nabeeltakolia) reported
@virginmedia Thanks for your response. WIFI signal doesn't reach top of stairs. Engineer visited this Wednesday. Advised I need to contact you to send Powerline adapters.
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Pranav Patel
(@PranavPatel76) reported
@virginmedia Down again, your service is awful
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Vanessa Sanders
(@SandersVanessa) reported
@virginmedia why not say at the beginning of your telephone service what your opening hours are? Just went through 10 mins of options just to be told your not open and I still have no idea. Poor customer service yet again!
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Harold Farnworth
(@FarnworthHarold) reported
from
Hindley, England
@virginmedia what a waste of time promised refund for 3 days no internet or tv .no refund then put bill up customer service a joke over 1 hour to get through
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Artie Dalzell
(@artie_dalzell) reported
@virginmedia We still don't have even a bad service. It is dreadful! Internet cuts out around 4 times every hour now. Will you not even consider that the new hub may be at fault? Is it against your policy to even think that your new hub might be the cause? We are disgusted.
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Artie Dalzell
(@artie_dalzell) reported
@virginmedia Our internet service is still very poor. It doesn't even exist for a considerable part of the day. Is it a coincidence that our problems began when we installed your new hub? Does our monthly rental not entitle us to receive even average broadband? We want out.
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Glen Cansdale
(@TottenhamBlade) reported
@virginmedia has gone down again 24 hours after it started working again. The first time I was a bit annoyed with it happening, now I'm seriously angry with it. Definitely moving back to @skytv now. Don't think I'm paying my bill until this gets sorted properly.
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Kevin Daniels
(@KevinAtp) reported
@virginmedia Slow on both counts...should we email in our test results?
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A Brown
(@Ash_spurs) reported
@virginhelp @virginmedia Just a quick update, it's the 3rd day of being put on hold, no call backs as promised, 3 times now, moved in to my new place Friday, was promised a "quick set up" as they already provide to my flat and I've heard NOTHING. Lockdown with no internet and no tv. Disgraceful service
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Artie Dalzell
(@artie_dalzell) reported
@JayJohnson26_ @pompeyhedge @virginmedia Mine disconnects at the same time as yours. I'd grand internet for years. They sent me a new hub 3 weeks ago, and everything went swiftly downhill. Does their customer service care? They don't give a damn.