Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/03/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, Sutton in Ashfield and Alfreton.

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City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomMansfield Internet
United KingdomMansfield Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia Ok, but surely it’s a site issue.

  • LauraPlumbley Laura Plumbley (@LauraPlumbley) reported from Kimberley, England

    @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • JadeLewis92 Jade Lewis (@JadeLewis92) reported from Felley, England

    @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

  • codeprint Phil Simpson (@codeprint) reported from Nottinghamshire, England

    @KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @virginmedia Yes its a problem everywhere not my box

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia So is there still no solution to this? It is definitely a site issue

  • AndreaChipman Andrea Chipman (@AndreaChipman) reported from Nottinghamshire, England

    @JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices

  • phillipmichaeld Phillip Darlington (@phillipmichaeld) reported from Nottinghamshire, England

    @virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    Is anyone's @virginmedia not working??

  • AndyPusey Andy Pusey (@AndyPusey) reported from Nottinghamshire, England

    Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Harveyb911 Harvey (@Harveyb911) reported

    @virginmedia You have now extended this repair even longer, This has now been 2 days and nothing has been resolved? What are you actually doing to repair this issue?

  • CookstarCook Adam Cook (@CookstarCook) reported

    @virginmedia Oh yes be ever so happy to. Another automated load of nonsense. I spent hours on the online messenger service.... now I get to do it via text. Bet its £1 a message too so you can rake it in. This is such a pleasure to deal with you guys

  • WildDarren Darren Wild Esq.🕷🤷‍♂️ (@WildDarren) reported

    @ChadWeather @virginmedia I can honestly say that I’ve never had any great help from @virginmedia. Their social media support is rubbish. They miss sell their product, and get away with stealing customers money.

  • Optimus_D_ OptimusD (@Optimus_D_) reported

    @Nigel_Farage I also remember briefly when Virginmedia had a reliable service.

  • CarolynBaghurst Carolyn Baghurst (@CarolynBaghurst) reported

    @virginmedia our town has had no service from you since yesterday morning! Im so angry with your customer service! Spoken to 5 different people at Virgin today and been told something different by each one, including it wont be fixed until the 30th! Merry Xmas NOT!

  • Harveyb911 Harvey (@Harveyb911) reported

    @virginmedia @virginmedia You have now extended this repair even longer, This has now been 2 days and nothing has been resolved? What are you actually doing to repair this issue?

  • ajaxjones 𝕒𝕛𝕒𝕩 𝕛𝕠𝕟𝕖𝕤 (@ajaxjones) reported

    @virginmedia tell your customer service to stuff themselves. Got called about an upgrade to 300Mb and when said it sounds a little expensive they just hung up. New years resolution, changing to a company that isnt rude. #virginmedia

  • Lassitude1k1 Lassitude (@Lassitude1k1) reported

    @virginmedia Finally got through on the phone to an engineer and the first appointment is on the 5th of Jan. Can you get me a superhub sent out as a replacement please at the very least to make sure its not a hub fault since apparently "signal to the house is strong". Not waiting 2+ weeks.

  • CarolynBaghurst Carolyn Baghurst (@CarolynBaghurst) reported

    @virginmedia My whole town is down! Since yesterday. Ive spent 2 hours on the phone to your staff, all with different updates, all of them false!Your website states there is no issue you can’t even get that right!

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!