Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, and Alfreton.

City	Problem Type	Report Time
Nottingham	Internet	11 hours ago
Mansfield	Total Blackout	2 days ago
Mansfield	Wi-fi	2 days ago
Ilkeston	Internet	2 days ago
Nottingham	Wi-fi	3 days ago
Nottingham	TV	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Jason Fowler (@JaceFowler) reported 5 minutes ago from Annesley, England

  @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

• 
  Peter Walker (@woolly80) reported 7 minutes ago from Nottinghamshire, England

  @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

• 
  Andy Whitley (@arnoldbiker) reported 8 minutes ago from Mansfield Woodhouse, England

  Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

• 
  michelle levick (@shell163) reported 12 minutes ago from Chesterfield, England

  @virginmedia That would be me then, no service since lunchtime!!

• 
  David O'Hanlon (@calmspacecoach) reported 14 minutes ago from Nottinghamshire, England

  @virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop

• 
  Peter Walker (@woolly80) reported 15 minutes ago from Nottinghamshire, England

  Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same

• 
  Andrea Hodgkinson 💚 (@andie1105) reported 19 minutes ago from Nottinghamshire, England

  @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

• 
  2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported 21 minutes ago from Nottinghamshire, England

  @notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****

• 
  MJL (@mjlangrish) reported 23 minutes ago from Nottinghamshire, England

  Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

• 
  darrell bush (@manics1975) reported 23 minutes ago from Mansfield Woodhouse, England

  What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

• 
  David stone (@stoneyboyblue) reported 24 minutes ago from Mansfield Woodhouse, England

  @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

• 
  Jono Bradley (@niijonodhg) reported 26 minutes ago from Ilkeston, England

  I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

• 
  matt downing (@mattdowning5) reported 34 minutes ago from Selston, England

  @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

• 
  David O'Hanlon (@calmspacecoach) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 39 minutes ago from Eastwood, England

  @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

• 
  PriPri (@Frizzx) reported 45 minutes ago from Mansfield Woodhouse, England

  @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

• 
  Peter Walker (@woolly80) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

• 
  David O'Hanlon (@calmspacecoach) reported 55 minutes ago from Nottinghamshire, England

  @virginmedia Worst mobile suppliers ever. Utterly fecking useless.

• 
  Benji (@BenjaminBoothe) reported 56 minutes ago from Nottinghamshire, England

  @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

• 
  Ian (@speedyred711) reported 58 minutes ago from Nottinghamshire, England

  @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Weston (@mwlegalwiz) reported 3 minutes ago

  @LanWxtt @virginmedia Mine has been down since Monday. It's now Wednesday night. Still down. Shocking disgrace @virginmedia

• 
  Jigger (@jiggerbyte) reported 4 minutes ago

  @virginmedia They were fine this morning, but what was the issue last night?

• 
  RazVaughan (@RazVaughan) reported 4 minutes ago

  @virginmedia Virgin i need some assistence I have been a customer for 5 years and my contract ran out ages ago, i recently switched broadbands for a better deal but i wonna keep the TV with yours what can you do, i will no longer be needing your boardband services or Landline?

• 
  Megan (@Green_swirls) reported 7 minutes ago

  @MissMarvel2016 @virginmedia Its still down .... and it was 12am last night they turned it off.

• 
  karen dawe (@malta1970) reported 7 minutes ago

  @virginmedia @virginmedia yet again still no one has been in touch. Why did I think@it would be any different 😞😞. Now on day 66 of Virgin Media diabolical customer service.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 12 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  rh99mkt (@_rh99mkt) reported 12 minutes ago

  @virginmedia It's working now, but the internet was down for about 3 hrs last night

• 
  Tommy Regan (@tommyccfcregan) reported 13 minutes ago

  Virgin media down again, 2nd or 3rd time since December

• 
  James Bennett (@JamesLBennett) reported 17 minutes ago

  @virginmedia my internet is not working. Flashing green arrows with a solid wi fi symbol and solid green line below. I’ve reset several times and checked all cables. Can you please let me@know if there is an issue. Thanks

• 
  𝙴𝚕𝚕𝚒𝚎 𝙶𝚘𝚕𝚍𝚜𝚖𝚒𝚝𝚑 (@ellielouise_88) reported 18 minutes ago

  @virginmedia another day, another wake up to NO broadband. It has been on and off since last Monday. Apparently a problem with my hub, but we know there’s problems on the street, as they’ve been trying to ‘fix’ it since last Wednesday 😤