Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 03/28/2024 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham TV
United KingdomIlkeston Internet
United KingdomMansfield Phone
United KingdomNottingham Total Blackout
United KingdomMansfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks

  • phillipmichaeld Phillip Darlington (@phillipmichaeld) reported from Nottinghamshire, England

    @virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.

  • antoniaff17 toni 🌸 (@antoniaff17) reported from Nottinghamshire, England

    2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good

  • AndreaChipman Andrea Chipman (@AndreaChipman) reported from Nottinghamshire, England

    @JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen

  • MJNashy Matthew Nash (@MJNashy) reported from Nottinghamshire, England

    @virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • JadeLewis92 Jade Lewis (@JadeLewis92) reported from Felley, England

    @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • james_Swailes James Swailes (@james_Swailes) reported

    @virginmedia Yeah it’s a hub 3 and it has a yellow light on it at the moment. I just want to know if it’s a genuine broadband issue or weather the landlord has cancelled the broadband

  • BatesyV5 😎 (@BatesyV5) reported

    Your WiFi is ****. @virginmedia every bloody week there's a network issue.

  • beckyshuriea Becky Bolton (@beckyshuriea) reported

    @virginmedia Pinhole reset fixed it. Possibly a firmware issue I guess?

  • welshtiger9 🏴󠁧󠁢󠁷󠁬󠁳󠁿welshtiger9🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welshtiger9) reported

    @smpcomms @virginmedia I’ve checked the service status several times since last night and it says no problems reported it must be down in Swansea if you are in sa5 and I’m in Sa6 I’ll ring them later if it doesn’t come back online!

  • Stevewalker147 Steve the cabbie ⭐⭐ (@Stevewalker147) reported

    I cant believe @virginmedia Mobile cut my service this morning no email and no contact whatsoever. I need my mobile to work. Can't believe they would do this 😭

  • LutherGravy Luther Gravy (@LutherGravy) reported

    @virginmedia Please, please, please look at your own Twitter feed. You're getting multiple reports from across Swansea but no one seems to be making any connection and acknowledging a wider issue.

  • nhqe ben (@nhqe) reported

    @virginmedia WiFi dropping every 20–30 minutes... router restarted and reset about 6 times over the past week. No service status available on Hub 4. What are my options?

  • Nineteen791 Nineteen79 (@Nineteen791) reported

    @virginmedia With all due respect, that's all I've been doing since Sunday and I'm just getting more and more negatively effected by having no phone, Internet or TV services. What I need is a promised fix date, something concrete. That isn't unreasonable is it? Please can you help @Ofcom

  • cutteroo Cutteroo (@cutteroo) reported

    @virginmedia I don’t really do forums, sorry. I’m paying for a service and don’t expect to have to fix it myself?

  • all_day_ Mat Burling (@all_day_) reported from Birmingham, England

    @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.