Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 01/28/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Alfreton, Mansfield, Ilkeston, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomNottingham TV
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomAlfreton Phone

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal

  • kellsley Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England

    @virginmedia trying to work a night shift and your broadband keeps going down 😔

  • ChrisG_TSU Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, England

    Surprise surprise Virgin Media is down again 😑

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia had this issue all night, not acceptable!!

  • MikeHull2u Mike Hull (@MikeHull2u) reported from Holmesfield, England

    Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.

  • gazsaj gareth jones (@gazsaj) reported from Nottinghamshire, England

    @virginmedia is there an issue in ng5 area. As tv net gone down got code c133 and. Tried looking at service update and page not displaying help please

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • frog_j Jonathan Bullimore (@frog_j) reported from Brimington, England

    @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

  • simelynch Simeon (@simelynch) reported from Nottinghamshire, England

    was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • ismith1968 Ian 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇷 (@ismith1968) reported from Nottinghamshire, England

    You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious

  • smythe1973 Kevin Smith (@smythe1973) reported from Mansfield Woodhouse, England

    @virginmedia Problems again!!! 😡😡😡

  • nikwood28 Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • veganoo VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England

    @virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • ccielucas CARLA LUCAS (@ccielucas) reported from Pleasley, England

    @BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mram1rkhan Amir Khan (@mram1rkhan) reported

    @virginmedia how long is too long waiting in a queue to speak to your support staff? So far I've been waiting just over an hour on hold. Not impressed

  • RedRose_Mystee Elma Raper (@RedRose_Mystee) reported

    @virginmedia it wouldn't be so bad if I was trying to get info or things under a guise but I'm not I'm trying to let you know a valued customer is in hospital unable to use a service that he's being charged for, if passwords are so important why no need for one if I'm paying his bill?

  • tomwinter999 Tom (@tomwinter999) reported

    @virginmedia We are having problems with the full connection of wifi. It's never been right since we moved into this address. We meant to get 200 meg speed we were told by Virgin and we were getting 97 meg even with stand a lone mode. The Vrigin worker told us how to do it

  • VanessaAHopkins Vanessa (@VanessaAHopkins) reported

    @virginmedia If I could get into it I would. That's another issue, I have been locked out of my new account ever since we moved when I make an enquiry I am told my account has been disconnected but that was for my old address

  • AndyRFCCharman Andy C #FBPE (@AndyRFCCharman) reported

    @virginmedia ‘Security reasons’ yet ask me to give out full postcode on Twitter! Numerous large organisations seem able to do DM without issues So how are people meant to contact you online? The irony of an ISP not providing email addresses, live chats, secure online comms etc! #poorservice

  • AndyRFCCharman Andy C #FBPE (@AndyRFCCharman) reported

    @virginmedia Thanks. I understand that. I also tweeted @VirginHelp who have yet to respond. I trust the ‘help’ actually means something and they aren’t also just a PR exercise. Incidentally VMs refusal to provide anything but (poor) offshore phone support is hardly ‘account specific’.

  • MrsTWymer Mrs T Wymer (@MrsTWymer) reported

    @virginmedia Hi! Our landline isn't working and I'm in a never-ending loop trying to contact someone on your website. No service outages, no equipment issues and no dial tone. How can I get this resolved? Thanks.

  • ReidBst B TR (@ReidBst) reported

    @virginmedia @virginmedia we have tried to call many many times in the past, if you want me to do a Web chat, I am more than happy, but I need to know how we can talk to someone at virgin media who can help.

  • Ads_LDN Ads ⭐️⭐️ (@Ads_LDN) reported

    Anyone else in W4 having Virgin media broadband issues?

  • porthkea Stephen 〓〓 (@porthkea) reported

    @virginmedia So it turns out Virgin Media opted out of the fair pricing scheme that Ofcom wanted your industry to adopt. I didn't know that. I think that's a pretty condescending way to treat existing customers. I'm glad I left.