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Virgin Media

Virgin Media outages and service status in Sutton in Ashfield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sutton in Ashfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 10, 8:15 PM GMT+1.
  • 42% Internet (42%)
  • 31% TV (31%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Nottingham Internet 3 days ago
Ilkeston Internet 7 days ago
Nottingham Internet 7 days ago
Nottingham Internet 11 days ago
Nottingham Internet 12 days ago
Ilkeston Internet 13 days ago

Nearby cities with recent reports

Nottingham

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • xxjessiedavis
    ๐Ÿ‚๐ŸJ e s s i e ๐Ÿ๐Ÿ‚ (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! Thatโ€™s it Iโ€™m moving providers!! ๐Ÿ˜ก๐Ÿ˜ก @virginmedia

  • xxjessiedavis
    ๐Ÿ‚๐ŸJ e s s i e ๐Ÿ๐Ÿ‚ (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I donโ€™t!!

  • stagladanddad
    Russell Morrell (@stagladanddad) reported from Annesley, England

    Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

  • xxjessiedavis
    ๐Ÿ‚๐ŸJ e s s i e ๐Ÿ๐Ÿ‚ (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia No, it keeps saying there no problems but there is.

  • DaveHarwood1
    Dave Harwood (@DaveHarwood1) reported from South Normanton, England

    @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

  • xxjessiedavis
    ๐Ÿ‚๐ŸJ e s s i e ๐Ÿ๐Ÿ‚ (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia Itโ€™s not working Iโ€™m trying on my laptop and still nothing!!

  • MS__Estates
    MS Estates (@MS__Estates) reported from Nottinghamshire, England

    @vmbusiness is there a problem in the NG7 area please?

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a ยฃ99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now Iโ€™m without a phone.

  • davidjamesdj
    DaveInNotts ๐Ÿ‡ฌ๐Ÿ‡ง+๐Ÿ‡บ๐Ÿ‡ฆ (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is itโ€™s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . Itโ€™s getting to the stage that the best course of action would be to cancel the lot but that wonโ€™t get my landline back

  • MaisieJohnso
    Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

  • fryingpantheist
    Charlotte ๐Ÿจ (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia good morning; Iโ€™m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. Iโ€™ve tried restarting the router and itโ€™s still just awful. Iโ€™m trying to wfh and itโ€™s very difficult at the moment

  • xxjessiedavis
    ๐Ÿฆ‹๐Ÿ’œJ e s s i e ๐Ÿ’œ๐Ÿฆ‹ (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough ๐Ÿ˜ค๐Ÿ˜– @virginmedia

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesnโ€™t seem to be working for me either. Thanks!

  • aaronfarny_b
    B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I finally got through to a real person via text today and booked a landline appointment, although Itโ€™s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

  • tim_aikin
    tim Aโ–ช๏ธŽIโ–ช๏ธŽkin แ’กโ—ฏแต”โ—ฏแ’ข (@tim_aikin) reported from Nottinghamshire, England

    Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • P0lyblank
    ๐“† ๐“†Ÿ ๐“†ž ๐“†Ÿ ๐“† (@P0lyblank) reported

    do not get ******* virginmedia as your wifi plan they ****** up installing this **** and it cuts you every 5 seconds

  • traceyjohnson44
    tracey johnson (@traceyjohnson44) reported

    @virginmedia It was very frustrating and the caller kept saying my mum had to talk. But my mum gets confused. I was getting stressed as my mum relies on it. But it should say on my mum's account that she is elderly and has emergency calling attached to her phone.

  • southsugliest
    ๐Ÿ’‹ (@southsugliest) reported

    Any updates on the signal issue in SM4? @virginmedia

  • rapidlygreying
    Rapidlygreying (@rapidlygreying) reported

    @virginmedia @D4N7O Not working in swansea

  • mabaker_moz
    Elaine Walsh (@mabaker_moz) reported

    @virginmedia here we are again โ€ฆ wfh and itโ€™s been impossible since lunch time. Dublin 6W area . When is expected return to service ? Service checker says thereโ€™s a fault

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported

    @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

  • discoDA1875
    Dale Ash (@discoDA1875) reported

    @virginmedia Sky Sports Plus not working. Sort it out.

  • justicenowxxx
    Savannah (@justicenowxxx) reported

    O2 @O2Help @VirginMedia This complaint has involved 25+ written exchanges, contradictory information, refusal to provide a senior review, and now a complete service failure abroad. I need O2 to fix roaming immediately, refund any charges, and review goodwill compensation properly

  • TruthAsylum121
    (Re)Search & Destroy (@TruthAsylum121) reported

    THREAD 8 โ€” THE DEVICES Connectivity is only useful if people have something to connect. This takes us to Solidaritech in Bradford. The organisation was established in 2017 to refurbish unwanted technology and provide it to refugees and asylum seekers. It works with laptops, desktops, tablets and smartphones. The cumulative figure is now more than 5,000 devices since 2017. But that isnโ€™t simply historical. Solidaritech is still operating. In 2025, Bechtle partnered with Solidaritech to repurpose 857 devices, including phones, laptops, PCs and tablets, which were donated to asylum seekers and refugees. Then there is Migrant Help. Through Community Calling, smartphones and free data have been provided specifically for asylum seekers and survivors of trafficking and modern slavery. Virgin Media O2 reported that Migrant Help had received 1,250 devices and free data, with a further 5,000 devices planned. Screen Share UK also received funding to provide devices, connectivity and repair training to refugees and asylum seekers. Its trainees then repaired and redistributed devices to other refugees. The device itself has therefore become part of an ongoing system. Technology is collected. It is refurbished. It is connected. It is distributed. And sometimes the recipient is taught how to repair the next device.

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?