Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
TV | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Kevin Smith
(@smythe1973) reported
from
Mansfield Woodhouse, England
@virginmedia Problems again!!! 😡😡😡
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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gareth jones
(@gazsaj) reported
from
Nottinghamshire, England
@virginmedia is there an issue in ng5 area. As tv net gone down got code c133 and. Tried looking at service update and page not displaying help please
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia had this issue all night, not acceptable!!
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
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VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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Jonathan Bullimore
(@frog_j) reported
from
Brimington, England
@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@virginmedia trying to work a night shift and your broadband keeps going down 😔
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PriPri🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia just got my bill through when I’ve not had WiFi for most of the month...can’t even log onto their website to register for loss of service. This is becoming a joke now. 🙄
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex ‘Humphrey Yogart’ Bootherstone
(@badgallexy) reported
@virginmedia this is getting silly now! I’ve been promised the broadband in our area will be fixed imminently for the past 2 days. Still not working. Neighbour said this happens regularly & they had to switch. Why do you offer services in this area if you can’t fulfil them?!
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Alberto Faggiana
(@Albertussi) reported
@virginmedia in this time of smartworking and home schooling, having broadband down since yesterday morning (wed 10 march} at 8am and no end in sight is infuriating to say the least.
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Tim Fletcher #FBPE 💙💙💙 Wokingham on Sea!
(@tjpfletch) reported
@virginmedia still no service at all in area 31. 06.00 when I first reported, now 16.30 and nothing. 3 people trying to work from home. Mobile 4g data costs growing by the minute! What's happening?
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Kehinde Komolafe
(@Aijindi) reported
@virginmedia Yes I am aware and I have checked your page several times. And yes there is a problem in my service area. Like I said your estimated time for fixing the problem keeps changing. #virginmedia
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Teabagtel 🦊
(@Teabagtelboy) reported
@virginmedia Agreed! Been trying for days to get through to customer service. All I've got so far is a woman in the Philippines who can order me some Wi-Fi pods. I want to resolve my issues with someone, not pay an extra £5 a month for a service I should've been receiving for the last year!!
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Ian
(@ingh001) reported
@virginmedia Clearly you simply have NO idea. Escalate this complaint as stated in your 'Complaints Procedure'.
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Lucy Mottershead
(@MottersheadLucy) reported
@virginmedia I just called them twice and the first time they hung the second time they said they was having technical issues, I shouldn't be having to do this or my credit score be effected because your team can't do what they was supposed to the first time around.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Matthew_Wright @virginmedia I also had so many issues with them. And working from hoem could not afford not to have secure internet access guarantted to be avaiable so switched to BT and speed fantastic and no outage once ever sinde
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EASYSOUNDZRADIO
(@djemron) reported
What a crap service I’m getting from @virginmedia I definitely cancelling my package, I had enough
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Josh Deegan 💙
(@Josh_Deegan) reported
@virginmedia Is there a problem with Virgin TV Go? Showing no channels. When I signed out and back in it said I needed to upgrade, but my package allows me to watch on here?