Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 02/01/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, Alfreton, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomNottingham TV
United KingdomNottingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • 64derby paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • lees_vi kevin lees (@lees_vi) reported from Nottinghamshire, England

    @LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did

  • _teecarts tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

  • GrahamCooper61 Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England

    @virginmedia how much will I owe if I cancel now. my contract ends in may please

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • Chops_Wallage Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • Battlemuch4WW Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England

    @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

  • rigg0o RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

  • ceejay278 Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.

  • feelinkindas yal1979 (@feelinkindas) reported

    @virginmedia any reason why my bill has suddenly gone up by nearly £50 as I’ve ‘made changes to my service’ when I’ve done no such thing and have barely in this contract a year?!

  • p14nty88 Sam Plant (@p14nty88) reported

    @virginmedia wankest service I’ve ever received! How can you cancel my install due on Monday today! #****

  • SaamiUddin Saami (@SaamiUddin) reported

    Virgin Media WiFi mudded again, goes down more than Salah in the penalty area

  • mrscolumbo5 mrs columbo (@mrscolumbo5) reported

    @virginmedia just switched from Vodafone broadband to virgin and on my order it says to leave it to you to organise the switch. So I don't need to contact Vodafone to cancel my Broadband?

  • mattms1 Matt (@mattms1) reported

    @ChrisPen1980 @virginmedia They are sooooo poor and takes the rip... each to their own but my experience is a shocker. It was my choice but wish I hadn’t. We all have the freedom to do and say what we like. I don’t agree with everyone or everything but they are bad!!!

  • bluebloodplough Mark Plowright (@bluebloodplough) reported

    @ChristineSullis @virginmedia Might be time to move on,trouble is with who that's the problem😬🙄

  • Jester70 Brian Brooks (@Jester70) reported

    @virginmedia 3. I've done a service status by dialing 150. I'm told I have to reboot router. I can't do this in bed ar night as I'm disabled & have to wait for my çarer to arrive in morning to do this, leaving me isolated with no Alexa entertainment, e.g music, audio books, quizzes, etc. Help

  • MBRL13 MBRL (@MBRL13) reported

    @virginmedia, your downtime is preventing me watching Nicolas Cage best the ever loving **** out of some ugly *** animatronics. Please sort it quickly is I've paid to rent this movie.

  • mattms1 Matt (@mattms1) reported

    @virginmedia @OceanaAccomm Busier than usual because people want to cancel?? That’s a good sign. Call again (or in their words “try”) then ‘try’ again and realise if you want to leave they are going tk make your life a misery. Wait for the harassment