Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Chesterfield, Ilkeston, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
TV | |
| Chesterfield |
Internet | |
| Nottingham |
Internet | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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Tony Roe
(@tonyroe) reported
from
Nottinghamshire, England
@virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.
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Thomas Foster
(@Sedontane) reported
from
Newbold, England
@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia No, it keeps saying there no problems but there is.
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Dave Harwood
(@DaveHarwood1) reported
from
South Normanton, England
@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Please… Please… Please… ******* sort your **** out
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia It’s not working I’m trying on my laptop and still nothing!!
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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Daz_NFFC 🏴🇺🇦
(@NFFCDaz) reported
from
New Basford, England
@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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N ï c k ï m ö n
(@NicoleNgRW) reported
@virginmedia I am not sure how a formal complaint will escalate my case. This need to be done by someone who is actually processing my case. Virgin claim to be the fastest broadband provider in my area, but this has been extremely slow.
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Things fall apart
(@49cornwall) reported
The test of a company is in adversity. #virginmedia have failed the test as they have no routers available despite mine not working. ‘Might be after Christmas?’ Is not good enough when asked for resolution date! #virginmediadown #tellyourmates
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Mike Hill
(@mikehill090373) reported
@virginmedia Still no response, despite supposedly paying for a priority service in rectifying issues with broadband. Really not happy about this at all. I've been with you for 20 years but may not be for much longer...
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Sarah Halfpenny
(@SarahHalfpenny2) reported
@virginmedia 1/2 I’ve got the most horrendous connection for broadband, I’ve been working from home for months and the signal keeps dipping constantly I have to work from my company phone. The engineer has left me with half a metre of cable so I can’t move the hub higher
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your pal sal
(@Shadysunhat) reported
@virginmedia So no, and now definitely won’t be fixed til tomorrow. Crap service and a crap company. How can I complain because you seem to have shut down most communication with customers except Twitter which isn’t really on
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Sarah Halfpenny
(@SarahHalfpenny2) reported
@virginmedia I have tried numerous times to get a booster, no luck because the website times out and won’t let order one. I left sky because of their horrendous WiFi and you sold me super fast broadband and would beat sky any day, it’s worse than sky no end of trouble!!
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Neil Askew
(@TheRatters) reported
@virginmedia can somebody answer me why that when I called to complain about my broadband issue and escalated it to a complaint, I was told a manger would call me back within the hour! That was 2 weeks ago yesterday and I’m still waiting!
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Oscar Ramsden
(@oscar_ramsden) reported
@virginmedia Hi I received an Amazon code for renewing my Virgin contract and it doesn't work with Amazon, please could you follow me back so I can DM you about it?
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Jean Hall
(@edin_hall) reported
@virginmedia Thanks. I can’t access my account though as I what I think is my password appears to be wrong and I can’t reset it. I’ve been trying to get through to report problems with my tv( I think that maybe the TiVo box is faulty( or just very old). So frustrating
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John Hunt 🍀
(@JohnEFC95) reported
@virginmedia Think it may have worked it still auto connected to WiFi but didn't do nothing no Internet access and kept saying network issue so I went to forget network and re entered password now working fine