Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Ripley, Alfreton, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	2 days ago
Ilkeston	Internet	2 days ago
Ilkeston	Internet	2 days ago
Ilkeston	Internet	2 days ago
Ilkeston	Total Blackout	3 days ago
Chesterfield	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Dan White 💙 (@thedanwhite) reported 1 minute ago from Nottinghamshire, England

  @virginmedia To be sent another SMS and have the call ended? Awful service!

• 
  Keith Pates (@KeithCP2) reported 10 minutes ago from Nottinghamshire, England

  @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

• 
  tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ (@tim_aikin) reported 15 minutes ago from Nottinghamshire, England

  Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!

• 
  Richard Loach (@rl1602) reported 15 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  Maisie Johnson (@MaisieJohnso) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

• 
  Dave Martin (@flyingscotsmin1) reported 21 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  I NeedADream-Y1choir (@castusthered) reported 25 minutes ago from Nottinghamshire, England

  Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

• 
  Charlotte 🐨 (@fryingpantheist) reported 30 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Steve (@SteSsilver900) reported 31 minutes ago from Nottinghamshire, England

  @virginmedia Dont offer help then.

• 
  Lencal (@Lencal03) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia Please… Please… Please… ******* sort your **** out

• 
  Ken Godber (@GodberKen) reported 37 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  Alan (@campinginwinter) reported 38 minutes ago from Nottinghamshire, England

  Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 38 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  I NeedADream-Y1choir (@castusthered) reported 39 minutes ago from Nottinghamshire, England

  @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

• 
  Mark Bell (@67BLADE) reported 44 minutes ago from Chesterfield, England

  @virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband

• 
  Gordon Foster (@rainworthgord) reported 49 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported 50 minutes ago from Nottinghamshire, England

  @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

• 
  Luketh (@Luketh13ttv) reported 54 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  David Groom (@groomyxs) reported 54 minutes ago from Ollerton and Boughton, England

  @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

• 
  Keith Pates (@KeithCP2) reported 55 minutes ago from Nottinghamshire, England

  @virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Silvester (@Cloverbeech) reported 4 minutes ago

  @rpd_pacer @virginmedia OK. I know a lot of people over here. I’ll switch into Starlink, I suppose it’s the trade-off of a good deal and package versus terrible and infuriating customerservice! Good luck

• 
  Matt Beer (@MattyBeer) reported 7 minutes ago

  @markenello @virginmedia Seriously mate if its broadband and you can swap to another cable provider do it. And I'm not talking about a big name. We had full fibre installed in street and I jumped to an unknown, did some quick research on them and it was the best decision ever, night and day service.

• 
  Jeannie (@jeanniecorby) reported 11 minutes ago

  @virginmedia hey team, any idea when the issues in EX3 / Exeter area will be fixed? Currently have an outage 😭

• 
  Mark Sutherland * (@markenello) reported 11 minutes ago

  @MattyBeer @virginmedia Its broadband and TV but I've had more than enough of the terrible service

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 12 minutes ago

  @nathanial332 @virginmedia I obviously don't think that. This isn't about me - it's about their systems being woeful. An email from me and nothing changes. They can sweep it away and continue this terrible service. Feedback from hundreds and they might just take it seriously enough to see where there systems could be improved.

• 
  UAVHive (@UAVHive) reported 14 minutes ago

  @OliverGMcManus @virginmedia I'm not in the least bit surprised, they have the worst customer service in telecoms.

• 
  CarryOnGemma (@CarryOnGemma) reported 14 minutes ago

  @virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.

• 
  glazersout (@siralexisared) reported 15 minutes ago

  @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

• 
  Danny (@danny_smuudger) reported 16 minutes ago

  @virginmedia Second time in three days broadband has gone down in the CM16 area at circa 10pm. Are you unplugging it to save a few shillings? Such a poor service

• 
  Ty (@tybilly1) reported 16 minutes ago

  Santander bank has got has bad as Virgin Media for customer service, so it's the end for you & me as the great Jillted John sang.😤