Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Mansfield |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia Ok, but surely it’s a site issue.
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Phil Simpson
(@codeprint) reported
from
Nottinghamshire, England
@KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@virginmedia Yes its a problem everywhere not my box
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia So is there still no solution to this? It is definitely a site issue
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Andrea Chipman
(@AndreaChipman) reported
from
Nottinghamshire, England
@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
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Phillip Darlington
(@phillipmichaeld) reported
from
Nottinghamshire, England
@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
Is anyone's @virginmedia not working??
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Andy Pusey
(@AndyPusey) reported
from
Nottinghamshire, England
Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harvey
(@Harveyb911) reported
@virginmedia You have now extended this repair even longer, This has now been 2 days and nothing has been resolved? What are you actually doing to repair this issue?
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Adam Cook
(@CookstarCook) reported
@virginmedia Oh yes be ever so happy to. Another automated load of nonsense. I spent hours on the online messenger service.... now I get to do it via text. Bet its £1 a message too so you can rake it in. This is such a pleasure to deal with you guys
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Darren Wild Esq.🕷🤷♂️
(@WildDarren) reported
@ChadWeather @virginmedia I can honestly say that I’ve never had any great help from @virginmedia. Their social media support is rubbish. They miss sell their product, and get away with stealing customers money.
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OptimusD
(@Optimus_D_) reported
@Nigel_Farage I also remember briefly when Virginmedia had a reliable service.
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Carolyn Baghurst
(@CarolynBaghurst) reported
@virginmedia our town has had no service from you since yesterday morning! Im so angry with your customer service! Spoken to 5 different people at Virgin today and been told something different by each one, including it wont be fixed until the 30th! Merry Xmas NOT!
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Harvey
(@Harveyb911) reported
@virginmedia @virginmedia You have now extended this repair even longer, This has now been 2 days and nothing has been resolved? What are you actually doing to repair this issue?
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𝕒𝕛𝕒𝕩 𝕛𝕠𝕟𝕖𝕤
(@ajaxjones) reported
@virginmedia tell your customer service to stuff themselves. Got called about an upgrade to 300Mb and when said it sounds a little expensive they just hung up. New years resolution, changing to a company that isnt rude. #virginmedia
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Lassitude
(@Lassitude1k1) reported
@virginmedia Finally got through on the phone to an engineer and the first appointment is on the 5th of Jan. Can you get me a superhub sent out as a replacement please at the very least to make sure its not a hub fault since apparently "signal to the house is strong". Not waiting 2+ weeks.
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Carolyn Baghurst
(@CarolynBaghurst) reported
@virginmedia My whole town is down! Since yesterday. Ive spent 2 hours on the phone to your staff, all with different updates, all of them false!Your website states there is no issue you can’t even get that right!
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!