Virgin Media outages and service status in Sutton in Ashfield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Sutton in Ashfield, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 21, 3:44 PM GMT+1.
- TV (68%)
- Internet (18%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (1%)
The latest reports from users having issues in Sutton in Ashfield come from postal codes NG17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Ilkeston, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
TV | 9 hours ago |
|
Nottingham
|
TV | 9 hours ago |
|
Nottingham
|
Internet | 1 day ago |
|
Chesterfield
|
Wi-fi | 1 day ago |
|
Ilkeston
|
Internet | 2 days ago |
|
Nottingham
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
16 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Robert Dingwall 🏴 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, EnglandHas anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Mark Bell (@67BLADE) reported from Chesterfield, England@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England@CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE
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Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
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David Groom (@groomyxs) reported from Ollerton and Boughton, England@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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Michael Wallage (@Chops_Wallage) reported from Ripley, England@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Peter Boardman (@peterboardman64) reported from Chesterfield, England@virginmedia no internet service in Chesterfield S40? What’s the problem?
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Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
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amy simpson (@amy_jo_23) reported from Nottinghamshire, England@skytv is there any jointing offers? Could someone contact me please? I’m with @virginmedia but they wany me to pay more a month for a service that is useless the internet is shocking!!! My contract is up so time to leave!
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Cameron (@bhoyjohn1888) reportedHas anyone successfully cancelled a contract with Virgin Media? If so, please advise. Can't get them to answer any telephone calls or emails. Shocking customer service.
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Louise Bagshawe (@LouiseMensch) reportedWow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.
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BlackMamboTR (@BlackMamboTr) reported@virginmedia @DisneyPlusUK Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.
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godisgood (@ed2dfc1b030e4cb) reported@Benleo @virginmedia I went to the ombudsman who was great I got £75 compo after virgin still took higher monthly rate after I cancelled 4 months before they’re the worst of the worst Indian call centre don’t get back when they said wasted hours
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Beth 🌺 (@Beth_MBGA) reported@HJB_News__ Is he a Brit' or a ****' can't be both... Either way he's shite at boxing ... should stick to virgin media support help desk.
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Ex-Fedupcivvy (@Fedupcivvy) reported@obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them
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John Parsons (@snipsy1) reported@RobRollin2 @virginmedia Yes 2026 and only guarantee speeds for a wired connection. Signal strength has got lower with new routers generating extra revenue whilst customers suffer and pay
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Danielius Beliauskas (@DBeliauska40488) reported@Benleo @virginmedia Ive also had horrible customer experiences with Virgin. Clue is in the name - havent done it properly before and bad at it
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Laura Flavell (@LauraFlavell1) reported@virginmedia Please can u let me know if Virgin emails are down? I can’t log into my account. I get this: “Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us
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guygorilla (@guygorillacity) reported@Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.