Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
TV |
Community Discussion
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Mark 🏳️🌈🇺🇦
(@mocktanza) reported
from
Nottinghamshire, England
@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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🦋💜J e s s i e 💜🦋
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Tony P
(@WorTony) reported
from
Selston, England
Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
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David Groom
(@groomyxs) reported
from
Ollerton and Boughton, England
@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AllOpinionsAreMyOwn
(@DaleSussex) reported
Any one else having internet issues in BN13 with @virginmedia #virginmedia
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Zorif
(@FirozRasheed) reported
@virginmedia #virginmedia you are forwarding me to a bot, i need to speak to someone who can find a solution. Please dont drag your customers @virginmedia
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Clare Old
(@enkeli85) reported
@virginmedia You may wish to let your customer service team know as it was clear they were just copying and pasting answers. Very quick to take the mobey and slow to give back even when you have our disconnection date a month in advance
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Mick Ferry
(@MickFerry) reported
@virginmedia you supply WiFi for the Travelodges in London. Are you aware your service doesn’t work?
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ASH
(@travelerash191) reported
@virginmedia I'm clicking the link just keeps sending me home page when I sign in not working
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Gazareth
(@GarethWrafter) reported
@virginmedia @VirginMedia_TV why don’t you look after your customers? I have been a customer for around 20 years and it’s a battle every time I have ring up, poor customer service
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Sappy
(@Saps_snaps) reported
@virginmedia I've raised a complaint and they are saying the same thing. We want to leave Virgin Media due to the issues over the year without a fee because you owe me the money back for the refunds, and you won't allow it. Its absurb - Don't put 500mb if you can't provide it.
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Tracy Cooper-Adams
(@Tracycooperadam) reported
@virginmedia Just tried the link, says no known issues with broadband, ran the test on my hub and it says it can't run a test right now
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peter willars
(@PeterWillars) reported
@virginmedia Still not sorted this no one replied to the chat your customer service is still appalling
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peter willars
(@PeterWillars) reported
@virginmedia I’ve tried numerous times I spent over 7 hours either on hold or being passed around. I raised a complaint was email to ring the same number and still nothing has been done it’s getting beyond a joke now I’ve spoke to someone one here and asked for all my bills to be emailed