Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 01/15/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Selston and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Total Blackout
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • stoneyboyblue David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England

    @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC

  • BenjaminBoothe Benji (@BenjaminBoothe) reported from Nottinghamshire, England

    @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

  • manics1975 darrell bush (@manics1975) reported from Mansfield Woodhouse, England

    What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

  • speedyred711 Ian (@speedyred711) reported from Nottinghamshire, England

    @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

  • arnoldbiker Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, England

    Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • JaceFowler Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia Worst mobile suppliers ever. Utterly fecking useless.

  • JusTWriGhT92x 2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported from Nottinghamshire, England

    @notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • macp68 shaun mcpherson (@macp68) reported

    Virgin media........ absolutely shocking customer service, anyone thinking of using them I wouldn’t recommend #virginmedia

  • audsdasilva Audrey Lobo-Dasilva (@audsdasilva) reported

    @virginmedia sorry VIRGIN MEDIA.... your customer service is the WORST ever..... just reported that my WiFi was not working after endless texts and waiting on the phone to have my called disconnected by ZAC! I was polite. Why record calls???

  • Coolriree Nicholas King (@Coolriree) reported

    @virginmedia I have tried to play nice going through YOUR hoops to cancel installation. If you are going to make it so hard to cancel then you can waste your money sending engineers out to us. Signed A Former Potential Customer.

  • VaughnWilliam16 Vaughn Williams (@VaughnWilliam16) reported

    @virginmedia Yes we have two boxes, and both were connected correctly, and both had no signal just for those channels. All other channels were fine. Both boxes reset numerous times and HDMI cables swapped over😫

  • bentley2904 Lee Bentley (@bentley2904) reported

    @virginmedia how do I cancel my subscription my contract has ended and doubled in price so im guessing you will be wanting your boxes and router back

  • FintanStack7 Fintan Stack (@FintanStack7) reported

    @virginmedia I've tried the link you sent but am unable to navigate it due to numerous errors, check the thread that we are talking on and you'll see there are buttons missing etc. I want to pay my bill but can't log on or reset my pw and I can't use my home phone now as it costs me. Pls help

  • harry_kem Hary (@harry_kem) reported

    @virginmedia Via online link and it took a payment of i believe £1.50 to cancel I’m sure it was through the virgin app

  • TheOneSevenOne Sean 'Spooner' Murrell (@TheOneSevenOne) reported

    @virginmedia Been on hold for hours.. Too familiar with the hold music now. Gone through the text service yesterday but still have heard nothing.

  • adjasp2 adjasp (@adjasp2) reported

    @TwoPoundPunt @virginmedia They're awful. I have had no phone line for months now and can't get through to them. Gotta just see out the contract now and never use them again. They always seem to annoy me. Roll on when I'm back with Sky.

  • adamace72 Adam Tromans (@adamace72) reported

    @virginmedia I've have been trying to contact you for weeks about my awful internet especially the wifi, after being on hold twice for a hour and half you cut me off both times, I've since had to put your awful superhub into modem mode and buy my own router to cure the problem, great service