Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	9 hours ago
Nottingham	TV	15 hours ago
Nottingham	TV	2 days ago
Nottingham	TV	2 days ago
Nottingham	Internet	3 days ago
Chesterfield	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Keith Pates (@KeithCP2) reported 49 seconds ago from Nottinghamshire, England

  @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

• 
  Keith Pates (@KeithCP2) reported 4 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 12 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  Graham Cooper (@GrahamCooper61) reported 16 minutes ago from Mansfield Woodhouse, England

  @virginmedia how much will I owe if I cancel now. my contract ends in may please

• 
  Charlotte 🐨 (@fryingpantheist) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia I’m just trying to figure out if it is still an area problem

• 
  Emily Rooke (@emroo21) reported 23 minutes ago from Nottinghamshire, England

  @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

• 
  kate kells (@katephus) reported 26 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Keith Pates (@KeithCP2) reported 27 minutes ago from Nottinghamshire, England

  @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

• 
  Thomas Foster (@Sedontane) reported 29 minutes ago from Newbold, England

  @nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 30 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Steve Battlemuch (@Battlemuch4WW) reported 30 minutes ago from Nottinghamshire, England

  @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

• 
  Trouble, Becky and Dads (@TroubleDads) reported 31 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  Keith Pates (@KeithCP2) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

• 
  GiinaGii 🐱🌿 (@giinagii) reported 41 minutes ago from Tupton, England

  @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

• 
  Mark Bell (@67BLADE) reported 42 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  Dave Martin (@flyingscotsmin1) reported 51 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Lencal (@Lencal03) reported 52 minutes ago from Nottinghamshire, England

  @virginmedia Please… Please… Please… ******* sort your **** out

• 
  Claire Glenton (@claireglenton) reported 54 minutes ago from Nottinghamshire, England

  @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

• 
  Keith Pates (@KeithCP2) reported 59 minutes ago from Nottinghamshire, England

  @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

• 
  I NeedADream-Y1choir (@castusthered) reported 60 minutes ago from Nottinghamshire, England

  @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leon Spight (@leonspight) reported 2 minutes ago

  @Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better

• 
  Rob Lawler (@RobLawler840229) reported 2 minutes ago

  @virginmedia had no service since the 13th May and just been told that the problem won’t be fixed until the 26th May after being pushed back from the 20th do I qualify for the auto compensation ??

• 
  Jade Fairclough (@_jadebrady) reported 4 minutes ago

  @virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous

• 
  D (@idczn) reported 5 minutes ago

  The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

• 
  Dave. (@Notonyournell10) reported 5 minutes ago

  @virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.

• 
  Manavmeet Singh (@Manavvv31) reported 7 minutes ago

  @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

• 
  Liam (@kestrel89B) reported 8 minutes ago

  @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

• 
  mandy (@mandy83906280) reported 10 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

• 
  Lennox Richardson (@lennyrfc) reported 12 minutes ago

  @virginmedia Still got the crackling on my home phone line, despite doing all the ‘self help’ measures so what’s your advice?

• 
  Arsenal Mark (@ArsenalInjuries) reported 15 minutes ago

  @Benleo Sadly that experience is not exclusive to @virginmedia @skytv are exactly the same, their customer service is also non existent, they care little for the customer and have no regard for customer loyalty or satisfaction. #skytv