Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 09/18/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Alfreton, Skegby and Ripley.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • TT_PLEB That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England

    @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

  • Frizzx PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

  • amy_jo_23 amy simpson (@amy_jo_23) reported from Nottinghamshire, England

    Shock @virginmedia is down!!! Honestly worse company ever

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    @virginmedia have you got problems in area 30? My connection keeps dropping out!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith

  • StagsStu84 Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia what's the number I need to cancel the service? I'm so fed up at the moment

  • lee0510 Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

  • claireglenton Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?

  • blahblah68 Assunta (@blahblah68) reported from Nottinghamshire, England

    @virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahMa65622962 Sarah Marshall (@SarahMa65622962) reported

    @virginmedia help! I’ve bought the Joshua fight, but you’re now telling me I am not authorised! I’ve just paid £27!!!

  • lillylalgal Louise Cowley (@lillylalgal) reported

    @virginmedia why are there continually issues in SL0 0SF?

  • JMaynad Jon Maynad (@JMaynad) reported

    @paulo1927 @virginmedia Same issue south east Watford

  • FtblObsession 🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FtblObsession) reported

    Virgin Media have to fix this ffs

  • BEN_GR33N Ben Green (@BEN_GR33N) reported

    @virginmedia So after having no internet for the entirety of Friday I now have a connection running at 10% of my advertised speed. Inconvenience on inconvenience. Worst customer experience.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

  • jonvafc Jon (@jonvafc) reported

    @virginmedia Also cannot locate a deleted recording - how can I switch back to the previous options 360 is awful - only benefit is the voice control - everything else is worse and less beneficial to the customer

  • Gibney_A Andrew Gibney / The Gib Show (@Gibney_A) reported

    @virginhelp @virginmedia You’ve also now sent the form for feedback before you’ve even bothered to answer my query. How can you still be this bad, or are you happy to just not care?

  • Chopra_News Nisha Chopra (@Chopra_News) reported

    @virginmedia paid for #JoshuaUsyk fight on skyboxoffice and the service is crap flickers and everything and your customer service line is now closed! I will not be paying for this!

  • steveharrishpe SteveHarris_Official (@steveharrishpe) reported

    @virginmedia how do I cancel a live event? Ordered the boxing and still isn't processed and could be processed after the main event! That doesn't help. Tia