Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/04/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Ilkeston, Mansfield, Sutton in Ashfield and Alfreton.

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City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomMansfield Internet

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

  • fabs2305 Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • rwjdingwall Robert Dingwall 🕷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @IlkeTurkmendag @virginmedia The same company decided to 'improve my service' yesterday by cutting my connection for 4 hours when I should have been in government videoconferences about the pandemic!

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • DannyD678 DJ Dan-E-D (@DannyD678) reported from Felley, England

    @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

  • Jamiehickling15 Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, England

    Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police

  • ruth_machin Ruth Machin (@ruth_machin) reported from Burton Joyce, England

    @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

  • StephenKFrost1 Stephen (@StephenKFrost1) reported from Eastwood, England

    @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

  • sonocop Ndamuwanepi John Ish (@sonocop) reported from Nottinghamshire, England

    Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith

  • kellsley Kelly B 🐞🌤☀️ 🌹 (@kellsley) reported from Nottinghamshire, England

    @DFHSIP @virginmedia Same here in Ng8 and I work a night shift. Went down at about 4am and having to tether to my mobile phone 😡 why not give us some advance warning?

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    @virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.

  • MissBeBop Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @richardbranson yo! Can you fix my internet? @virginmedia

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @EE Excellent Customer Service from EE recently to sort out a problem that Virgin Media caused with a sim that did not work, my number is going to be moved to EE

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmy33D JayJ (@Jimmy33D) reported

    My internet has been down all afternoon? @virginmedia … White light going on and off on router

  • sharonaking1 Sharon King (@sharonaking1) reported

    @virginmedia Can you make it 6:30, as I have to go out at 5:45pm (taxi service)?

  • uknewfie Linda Curran (@uknewfie) reported

    @virginmedia counts.. without success so rang to be told this is because there is still a national outage and to wait until after 8pm. Is this correct?

  • WBledon Wim Bledon (@WBledon) reported

    @virginmedia No I can't access them still and your customer service lines are not picking it. It's ok though, I've gone down the legal route

  • spanners6 Anna rice (@spanners6) reported

    @virginmedia Not sure he wasn’t bothered tbh, we tried a few things to fix then he said it will be fixed soon !!! 5 weeks now

  • Kiaki88987719 Kiaki (@Kiaki88987719) reported

    @virginmedia No we can't & the customer service I've just had was awful! The box is buzzing & we've had no TV at all since yesterday AM, it's stuck on the welcome screen. We've been refused an engineer & been told to wait until 8pm tomorrow 😡

  • ladybimma Dj Lady Bimma (@ladybimma) reported

    Is it a coincidence @virginmedia are calling customers to offer 350mb internet for £5🥶I pay £88 already the woman said only £5 to have it . I said you’re not even calling to apologise but try get more money from all the people you let down so we are trapped in a 18mth contract

  • i_am_leethal Lee Kiley (@i_am_leethal) reported

    @virginmedia My internet is still down!!!

  • IDamien93 Damien 🚀 (@IDamien93) reported

    @virginmedia Its through a wired powerline adapter. Connection starts at the router, into the mains and then from a socket in the property an ethernet cable carries the connection into a device. Customer services can't offer me any sort of mesh system to help nor can they relocate my router.

  • Mikeinglis3 Michael Inglis (@Mikeinglis3) reported

    @virginmedia @geoffreyhc1960 Let's also add to this.... this is with the aim of keeping Geoffrey paying for a shoddy service