Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/11/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield and Alfreton.

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City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia It’s not working I’m trying on my laptop and still nothing!!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank

  • Lencal03 Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Says no issues

  • emroo21 Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

  • mocktanza Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

  • AntonioAsh89 AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England

    @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

  • castusthered I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, England

    If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

  • BigGasson44 Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England

    @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

  • emroo21 Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • groomyxs David Groom (@groomyxs) reported from Ollerton and Boughton, England

    @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE

  • Lencal03 Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Please… Please… Please… ******* sort your **** out

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia No, it keeps saying there no problems but there is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChubbyBonner joe bonner (@ChubbyBonner) reported

    @virginmedia been a customer of yours for over 3 years with no issues what so ever, but the past week my internet cuts out at the same time every night (between 12 &1) when I call your people say there's no problems. Was hoping you can help me sort this before I give up & switch

  • SimHns1 Simon Hanson (@SimHns1) reported

    @virginmedia Is there a reason why BT Sport 1 isn’t working? For some reason I’m just a getting black screen on that channel. I flicked around every single channel including the other BT sport channels. Seems to be just a problem with that one.

  • John_Lloyd John Lloyd (@John_Lloyd) reported

    @virginmedia I'm unable to access YouTube via my Virgin Media TV service. All other apps are available. Just a spinning wheel on YouTube. Is there a solution for this?

  • Johno147uk St (@Johno147uk) reported

    @virginmedia Not interested, please understand.. Job done, do not keep tweeting you're ****.

  • HelenGr55883198 Helen Gregory (@HelenGr55883198) reported

    @virginmedia I have. Ultimately when I’ve tried phoning the pre-recorded intro advises there are connectivity issues in my area. It’s not me, it’s you

  • AmandaWestgate Amanda Westgate (@AmandaWestgate) reported

    @virginmedia lousy. Had intermittent internet loss every few seconds for over six weeks. Had to use ethernet cable. Finally, you've fixed the problem in the area and decided to charge full price for your shoddy service. I will be leaving and I hope others will do the same.

  • AmandaWestgate Amanda Westgate (@AmandaWestgate) reported

    @virginmedia Lousy service. Intermittent internet loss and had to use ethernet cable for over six weeks. Do not sign up to Virgin Media. Crap service. Top prices. Bill went up this month. Lousy service.

  • NoyHilda Noy Hilda (@NoyHilda) reported

    @virginmedia Our internet has been on and off for 2 months! There is no way to contact you, but you surely keep charging us for a service we barely get! How on earth can we contact you and fix the issue?!?! @virginmedia

  • Cole_Jim_1 Jim Cole (@Cole_Jim_1) reported

    @virginmedia Complaint ref C-1004211386. Absolutely appaling. Tried to answer the phone twice and you hung up. I can't call the number back and then I get a wishy washy email. I just want to talk to someone who can help me. Appaling customer service.

  • Cole_Jim_1 Jim Cole (@Cole_Jim_1) reported

    @virginmedia Complaint ref C-1004211386. Absolutely appaling. Tried to answer the phone twice and you hung up. I can't call the number back and then I get a wishy washy email. I just want to talk to someone who can help me. Appaling customer service.