Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Chesterfield, Ilkeston, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	TV	7 hours ago
Nottingham	TV	12 hours ago
Nottingham	TV	13 hours ago
Nottingham	TV	13 hours ago
Nottingham	TV	13 hours ago
Mansfield	TV	13 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  I NeedADream-Y1choir (@castusthered) reported 5 minutes ago from Nottinghamshire, England

  Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

• 
  Dan White 💙 (@thedanwhite) reported 6 minutes ago from Nottinghamshire, England

  @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

• 
  David Groom (@groomyxs) reported 13 minutes ago from Ollerton and Boughton, England

  @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

• 
  Steve Sulley (@SteveSulley1) reported 16 minutes ago from Nottinghamshire, England

  @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

• 
  Cathy Stoddart (@ceejay278) reported 23 minutes ago from Nottinghamshire, England

  @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

• 
  Keith Pates (@KeithCP2) reported 27 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  Claire Glenton (@claireglenton) reported 28 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  Steve Battlemuch (@Battlemuch4WW) reported 30 minutes ago from Nottinghamshire, England

  @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

• 
  Claire Glenton (@claireglenton) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

• 
  Ken Godber (@GodberKen) reported 36 minutes ago from Annesley, England

  @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 38 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  Trouble, Becky and Dads (@TroubleDads) reported 38 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 40 minutes ago from Nottinghamshire, England

  @virginmedia No, it keeps saying there no problems but there is.

• 
  Stu84®️™️ (@StagsStu84) reported 44 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks

• 
  steve (@GI35ON) reported 45 minutes ago from Ollerton and Boughton, England

  @virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.

• 
  andrew anthoney 🍋 (@andytoon30) reported 46 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  Russell Morrell (@stagladanddad) reported 48 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Keith Pates (@KeithCP2) reported 48 minutes ago from Nottinghamshire, England

  What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..

• 
  kate kells (@katephus) reported 49 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Koa (@kokiekola) reported 56 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported 1 minute ago

  @virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?

• 
  Shorty (@ClassicSoulDJ) reported 3 minutes ago

  Instead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad

• 
  standfreered (@standfreered1) reported 4 minutes ago

  @virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month

• 
  hellooooooooo (@debski2222) reported 5 minutes ago

  @BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.

• 
  Kylie McVicar (@kylie_mcvicar) reported 7 minutes ago

  @virginmedia is yer internet down. I had an engineer out today and now nothing is working tonight? I need help and can’t get help through the other channels.

• 
  Mary Erickson (@MaryEricks51284) reported 8 minutes ago

  @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

• 
  tracy_s (@tracy_s1) reported 8 minutes ago

  @virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?

• 
  Oh god it’s me (@Ohgoditsme2) reported 9 minutes ago

  @virginmedia what’s happening to your service today, now all sound has gone off. NE30

• 
  Taj (@Taj_B1) reported 11 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  mark palmer (@MaverickMark) reported 13 minutes ago

  @virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from