Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Total Blackout | |
| Mansfield |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Chesterfield |
Phone | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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TheRealCraig
(@AnIndividualist) reported
from
Annesley, England
Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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2Kanes⭐⭐⭐⭐⭐⭐
(@JusTWriGhT92x) reported
from
Nottinghamshire, England
@notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
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Andy Whitley
(@arnoldbiker) reported
from
Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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darrell bush
(@manics1975) reported
from
Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same
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Benji
(@BenjaminBoothe) reported
from
Nottinghamshire, England
@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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Ian
(@speedyred711) reported
from
Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tomb raider
(@laratrev) reported
@virginmedia I am getting real tired of your appalling connection!! We are on day 4 and I cannot get any work done whatsoever! I’ve tried resetting multiple times and it works again for about an hour if that (ish) but still terrible!!! Are you going to reimburse me?!
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Tom Corbett
(@Tom_Corbett_) reported
@virginmedia Yes. They always say there isn’t a known issue. I’m forced to pay for one of your booster’s as the signal from your hub is that bad it only works in the living room. It just constantly drops out.
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Tim
(@Tim80422961) reported
@virginmedia Now 0.62mbps!! Update me please? Can you also give me the contact details of a senior manager as this is very poor service?
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James Robert Hedges
(@jameshedges4) reported
@virginmedia I have moved house this week and your home movers told me that I would be fine just to bring all of my equipment over because there was a line in the property. But your customer service said they can’t find the line and blamed me for doing something wrong.
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standardnerd
(@standardnerd) reported
Hey @virginmedia may I suggest you please warn your customers about the spike in scam calls (problem with you internet connection and then directing to event viewer and showing errors/warnings to “prove it”) . I have had about 6 this week alone.
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Jules
(@JuliaLile1) reported
@virginmedia Phone returned on 22nd April and received by you on 23rd. Also made a complaint at the time about the misinformation from your sales team then
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Matthew Farren
(@mjafarren) reported
After months of problems, one email to the c suite @virginmedia and I get call back today and all my problems have been resolved and I never have to deal with them again.
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betarice
(@bernardtrice) reported
@virginmedia Still paying £69.00 contract never agreed
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DMcKearney☘
(@TheDavy01) reported
Just switched to @virginmedia cancelled @skytv as can't get over .2 signal! 3 different engineers confirmed! 8th June the pack arrives! Broadband, TV £79! Unbelievable bargain!
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Reborn Roleplay
(@reborn_rp) reported
@Lewis_D_White @x_GemGem @virginmedia Speak for yourself. Just because you have issues, doesn't mean the whole of VM dodoes. I rarely have any issues.