Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Chesterfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
-
John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
-
kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
-
Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
-
Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
-
natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@virginmedia Yes its a problem everywhere not my box
-
VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
-
Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
-
Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
-
Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
-
Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
-
Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@virginmedia trying to work a night shift and your broadband keeps going down 😔
-
natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
Is anyone's @virginmedia not working??
-
DjAaryAnnaleise🇯🇲💕
(@aaryannax) reported
from
Nottinghamshire, England
virgin media down again? lol i’m tired
-
Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
-
Patricio R. Sanchez
(@psanchezc) reported
from
Nottinghamshire, England
@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
-
🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲
(@JUNIORC4RT1ER) reported
from
Nottinghamshire, England
Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
-
CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
-
Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
-
Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rita Giannini
(@RitaGiannini3) reported
@virginmedia No I apologise as the young woman called back and managed to organise an engineer to come out,thank you very much for your help.
-
Paul Merryfellow
(@pmerryfellow) reported
Worst Broadband customer service I've encountered, well done @virginmedia!
-
Molly Slocombe
(@Molevintage) reported
@virginmedia I logged on to our account and ran checks. Said we needed to book an engineer, which I've done. I'm working from home though and the earliest I could get was weds which isn't really quick enough to help me continue to work properly... 😔
-
ginnette mcpake
(@mcginty74) reported
@virginmedia Is there a problem with the email service I cant access my email
-
CollinsCAA
(@CollinsCAA) reported
@virginmedia internet is down for the 3rd time this year! It’s been down since 11:00am.
-
KAIZURE 🏳️🌈
(@KAIZURE_) reported
@virginmedia This is really shoddy service now. Have not had a stable fast service since we switched to you at the start of lockdown. Constant down time, poor customer service, no acknowledgement of issues. What are we paying for here?
-
Adrian Jackson 🌈
(@a_jac) reported
@virginmedia your customer service is appalling. 20+ years as a customer, 2 months waiting for an issue to be resolved with endless hours on the phone and today I’m told you have no record of my issue. Absolutely fuming 😡😡
-
Monica
(@Monica89) reported
@virginmedia Nothing is coming up on the service page however we’ve had no internet all morning and someone else in my area is having problems with their virgin media too
-
SUSH
(@sushkings) reported
@virginmedia your customer services are appalling! I’m a busy key NHS doctor - answer your phone or have the courtesy to get in touch - no answer after weeks of complaining about WiFi ! No way to treat your customers
-
Paul Merryfellow
(@pmerryfellow) reported
@virginmedia why do I get punished by the rate of £10+/month for being a loyal customer? New customers can get a better deal. Your Retentions rep just admitted you punish loyalty. Could you please explain why you have ?