Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Alfreton, Mansfield, Ilkeston, Chesterfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Alfreton |
TV | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!
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Matt
(@jamawoki) reported
from
Nottinghamshire, England
@virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(
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ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...
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Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@1robeson @virginmedia Any joy .. still not working
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening
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Carol ✨
(@CarolSaysThings) reported
from
Nottinghamshire, England
@rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Annii Smith
(@AnniiSmith1) reported
@virginmedia trying to work from home and the internet connection is appalling! Please help! #wfh
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Clamour me up 💙
(@DairyContrary73) reported
Trying to help Mum sign in to my old iPad remotely. She's power cycled it, then I asked her to enter my Apple ID and password. "It says unable to connect to Virgin Media" Oh Mum 😔
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Dr Helen Ives
(@ivesey) reported
@virginmedia Just so disappointed in sales ‘lies’ and then after sales ‘not bothered, got you in a contract now’ approach. Been a customer since 2006 and am now so angered by the service it’s truly disappointing
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.
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Cllr Paul M Smith BA (Hons) MDipNLP CISM CISSP
(@paulmsmith1975) reported
@virginmedia Your own outage reporting site is down too btw
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Kimberley
(@kimtweets_) reported
@virginmedia Absolutely ridiculous service. Tried calling customer service and all I get is "lines are busy". We have been complaining about the WiFi since beginning of lockdown! Engineer was sent round but still nothing! The internet still cuts out with no explanation!
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simcfc ctid
(@simon1703) reported
@virginmedia Complaint no COM104318697 general WiFi and phone service
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Daniel Clark
(@madnlooney) reported
@virginmedia still nothing 3 months it's been. I should just disconnect the wire and then the neighbor will complaint to you. Might get a quicker result
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Alex Winwood
(@alexwinwood1) reported
@virginmedia No, not sorted at all and due to working 15 hour days can't call to sort it. I just keep getting CS1010 in that one room. Every call I've made they run the same test and say its working fine. But it doesn't. Got a new box and it still doesn't work
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alan knott
(@alan20063) reported
@virginmedia No complaint made at all. Everything has been working well for quite a long time so do not understand why I am getting the emails