Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Selston and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
@virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.
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toni 🌸
(@antoniaff17) reported
from
Nottinghamshire, England
2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Andrea Chipman
(@AndreaChipman) reported
from
Nottinghamshire, England
@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
@virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen
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Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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Ndamuwanepi John Ish
(@sonocop) reported
from
Nottinghamshire, England
Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia
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Robert Dingwall 🕷 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@IlkeTurkmendag @virginmedia The same company decided to 'improve my service' yesterday by cutting my connection for 4 hours when I should have been in government videoconferences about the pandemic!
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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Matthew Nash
(@MJNashy) reported
from
Nottinghamshire, England
@virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Newby
(@tonynewby30) reported
@virginmedia joined you yesterday and couldn't get connected. Been on hold for more than 3 hours. Got through yesterday but got cut off whilst talking and never got a call back!!. This has been a shocking start and surely it can't be like this all the time?
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Hellobanano
(@sunnyisliving) reported
Hello could you tell me what’s going on? My broadband went down yesterday, and it hasn’t been fixed. Thx @virginmedia
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Gergely Kovacs
(@AnonymousGergo) reported
Hi @virginmedia ! Internet is down since 7AM in TW8, your login page is also unavailable. Suggestion: could you please have a service status page to publish incidents so customers can easily track uptime and get updates?
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Simon
(@cleggy1966) reported
@virginmedia Customer services is pretty much like the equipment you provide. Neither are fit for purpose
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Mark Owens ⭐️⭐️⭐️⭐️⭐️⭐️
(@Gal81Mark) reported
@virginmedia even in the current situation with COVID, your customer services is awful. Unable to watch tv due to distortion, on hold waiting for over an hour to speak to someone to try and get an engineer out after the online message said 4 hour wait!!!
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LJ
(@LiamJayyyyyy) reported
Virgin media Wi-Fi is a crock of ****
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Iain Mcleod
(@iainmcleod800) reported
@virginmedia my internet has been down since 7am yesterday. Kept being told it had an estimated fix time. These have passed and now your service page is down. Been trying to get through for over an hour. Can you help please #virginmedia
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Dennis Ward 🏴
(@Wardyology) reported
@virginmedia No problem it’s fine now turns out EE were doing work on the phone signals.
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jp
(@jeanpauljh) reported
@virginmedia Your team have advised that construction work needs to be done and has kept adjusting the date when this will be completed. I called your customer service team and they made commitments with respect to my billing that, as yet, have not been confirmed in writing as promised.
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itgetseasierlessi...
(@anthony11230) reported
@virginmedia I spoke with your Customer Relations this morning who have promised to revert back to my old package by tomorrow - reinstating wifi, voicemail etc.