Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/25/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

  • MrSataana Sataana (@MrSataana) reported from Annesley, England

    Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • m0cvo Nigel Booth (@m0cvo) reported from Annesley, England

    @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

  • CarnorJax87 Jax (@CarnorJax87) reported from Annesley, England

    @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia Still no services at all yet the online check says there is an issue.

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @1robeson @virginmedia Any joy .. still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NickyRoscoe Matrix ♻️ (@NickyRoscoe) reported

    @virginmedia Hi I currently can't make /stay on calls, due to signal drop out .I have no LL. I have a debilitatin condition = can't currently access another phone to address. Please attached a CS email so that I can order a new sim (to eliminate that as a cause ) TY.

  • stu_maun stuart maun (@stu_maun) reported

    @virginmedia I'm getting sick to back teeth of this so called best Internet we've got...not actually stretching up stairs - 500mbps get real! Means nothing if you can get use in all of the house? When can I cancel it?

  • youmemyselfi Paul W (@youmemyselfi) reported

    @virginmedia on demand playing up again, I know switch off the box and switch on a minute later. When are you going to have a solution for this and not a workaround? It's annoying, perhaps go back to Sky??

  • oldfirehazard Peter Edwards (@oldfirehazard) reported

    @virginmedia Hope you’re going to refund your customers the vast amount you’re charging them for the outage in Cambridge tonight

  • Matthew64747154 Matthew Jones (@Matthew64747154) reported

    @virginmedia our 100mbps virgin fibre connection is getting worse by the week! With random outages and slow loading speeds, what is going on with my supposedly “reliable” network? The super hub 3 is the worst router I have ever seen.

  • Chris_O10 Chris (@Chris_O10) reported

    Please @bt_uk, I’m on my knees begging. Just stop being so **** and actually provide me with “super fast” internet. Trying to watch a film is painful. And for you @virginmedia please hurry ******** up and get in my area so I can leave these

  • bnwkr Ben (@bnwkr) reported

    @virginmedia, I can buy broadband directly from the website at no problem but if I try to do it through my @comparethemkt offer, it says it's not available in my area. What's going on?

  • Hopthings Matt Hopkins (@Hopthings) reported

    @dandavisuk @virginmedia No choice here atm. Have dropped tv but we’re waiting on CityFibre to install on our street (hopefully Giganet will care more about customer service).

  • reynolds_ch Chris Reynolds (@reynolds_ch) reported

    @virginmedia terrible service. Promised call backs several times non received were retired & getting awful service. I can’t even pm you!

  • Matt_Goss Matt Goss 🏳️‍🌈 (@Matt_Goss) reported

    @virginmedia day after day we cannot stream anything on our TV properly. Constant pausing and low quality. Why am I paying almost £70 for such a poor service?