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Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, and Alfreton.

CityProblem TypeReport Time
Nottingham Internet 2 days ago
Mansfield Total Blackout 4 days ago
Mansfield Wi-fi 4 days ago
Ilkeston Internet 4 days ago
Nottingham Wi-fi 5 days ago
Nottingham TV 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • amohamed___3
    bag chaser 💰🏃🏾 (@amohamed___3) reported from Nottinghamshire, England

    @virginmedia fuckjng get your shit together fam I’m running out of data

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • alexowens__
    🛰 (@alexowens__) reported from Nottinghamshire, England

    Virgin media you are SHIT

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • gazsaj
    gareth jones (@gazsaj) reported from Nottinghamshire, England

    @virginmedia is there an issue in ng5 area. As tv net gone down got code c133 and. Tried looking at service update and page not displaying help please

  • jijimon2000
    🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • Frizzx
    PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia just got my bill through when I’ve not had WiFi for most of the month...can’t even log onto their website to register for loss of service. This is becoming a joke now. 🙄

  • xCarrie82x
    Carrie (@xCarrie82x) reported from Kimberley, England

    @virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers

  • vulgarcowboy1
    Cowb0yFr0mH3ll Ⓥ (@vulgarcowboy1) reported from Nottinghamshire, England

    @gaythorpe @virginmedia It's been down all down for me too, all you have to do is scroll down the tweets and replies and it's clear virgin media are having problems across the UK, they haven't seemed to acknowledge the fact and keep copy and pasting the same replies to everyone.

  • Prime3k
    Niall H. **STAY HOME** (@Prime3k) reported from Nottinghamshire, England

    @PMurphy1978 @virginmedia Yep. Nationwide issues, apparently. Could have waited till tomorrow, when I'd be trying to work from home, instead of on my day off when I'm trying to game 😂

  • gingdottwit
    Max L. Wilson (@gingdottwit) reported from Nottinghamshire, England

    @aaronosher @virginmedia Yuk - I’ve had to run 15M ethernet cable to the dining room to get decent connection for all my video calls. WiFi doesn’t get through these walls. Was thinking about investing in a mesh network

  • jijimon2000
    🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • Frizzx
    Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!

  • RyyyyRyyy
    Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.

  • OsoAaryannax
    dj aary on soundcloud xx (@OsoAaryannax) reported from Nottinghamshire, England

    virgin media is the worst internet provider ever

  • vulgarcowboy1
    Cowb0yFr0mH3ll Ⓥ (@vulgarcowboy1) reported from Nottinghamshire, England

    @virginmedia @fcdobric Same here in #nottingham NG3, Had a new hub fitted last week and seemed ok till this morning. Seems a lot of people are off line today. Terrible service

  • smythe1973
    Kevin Smith (@smythe1973) reported from Mansfield Woodhouse, England

    @virginmedia Problems again!!! 😡😡😡

  • frog_j
    Jonathan Bullimore (@frog_j) reported from Brimington, England

    @Scopey1970 @virginmedia Had issues Sat night but ok from Sunday

  • RyyyyRyyy
    Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia had this issue all night, not acceptable!!

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AimeeRivett7
    Aimee🌼 (@AimeeRivett7) reported

    @virginmedia You guys make it impossible to cancel a contract. Passed security with one person, failed with another with the same questions😡 We just want to cancel before we move home😡😡

  • Mini_Mum45
    Tracy Cowling 💙 (@Mini_Mum45) reported

    @virginmedia is your mobile network down? Haven’t been able to receive or make calls since at least 2pm today. Husbands phone the same and yes we have reset countless times.

  • aj2o12
    Adam Johnsen (@aj2o12) reported

    @virginmedia It’s asking me the same questions over and over and not going anywhere. I was speaking to a ‘customer service expert’ I explained about my installation issue and they just put me through to the sales team. I do not need a sales team! They keep asking the same question over n over

  • NeetuDhillon9
    Neetu (@NeetuDhillon9) reported

    @virginmedia @richardbranson @SkyUK I have sent a text now. I hope someone will help me. I have been on the phone so many days, so many hours to various teams. Even the construction team - I am emailed them and they haven't explained why no one is turning up to booked appts.

  • msootycat
    mark (@msootycat) reported

    @AmberMorahan @virginmedia Exactly the same treatment... Complain get imaginary phone calls... Complaint closed... Only 6 weeks left... Off to SKY

  • NeetuDhillon9
    Neetu (@NeetuDhillon9) reported

    @virginmedia So I have no option but to leave @virginmedia since the people who are supposed help are not able to help. Dead end!

  • Janglow
    Janet Evans (@Janglow) reported

    @virginmedia So I've had a bill for a service I've not received! Virgin is an absolute waste of space. I'll be seeing trading standards about this. I can now understand why your are doing so well, taking money from people regardless if they've actually used your services.........

  • binaryslate
    Gary Turner (@binaryslate) reported

    Quality service from @virginmedia. Have outage for a week, they give a discount on the bill. This month, they say we underpaid... by the discount amount... and so ask for it back on the current bill!

  • thefrost91
    Chris Frost (@thefrost91) reported

    @virginmedia Honestly John I really appreciate the suggestion but I've called them 5 or 6 times already over the last few days, they really don't know what's going on and can't help.

  • lemonfreshrob
    Rob Morris (@lemonfreshrob) reported

    @ollieboito @virginmedia They’re just terrible aren’t they?