Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Alfreton, Mansfield, Nottingham, Ilkeston, Kirkby in Ashfield, Chesterfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Phone | |
| Mansfield |
Phone | |
| Nottingham |
TV | |
| Nottingham |
TV | |
| Ilkeston |
||
| Kirkby in Ashfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE Excellent Customer Service from EE recently to sort out a problem that Virgin Media caused with a sim that did not work, my number is going to be moved to EE
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police
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amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
Shock @virginmedia is down!!! Honestly worse company ever
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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Assunta
(@blahblah68) reported
from
Nottinghamshire, England
@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Kelly B 🐞🌤☀️ 🌹
(@kellsley) reported
from
Nottinghamshire, England
@DFHSIP @virginmedia Same here in Ng8 and I work a night shift. Went down at about 4am and having to tether to my mobile phone 😡 why not give us some advance warning?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Eastwood
(@hmetcalfeauthor) reported
@virginmedia Yes and the WiFi is still patchy. I work from home and need my internet connection. The whole purpose of coming to Virgin was that you claim to have reliable internet but this doesn't seem to be the case. My father is 70 and has a number of health issues so the TV is his only --
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Em Cooper
(@Emily_Cooper28) reported
@virginmedia Internet isn't working. Tried everything. Tv might be fixed but internet is extremely slow! When are you fixing this? Because it definitely isn't something on my end, it started yesterday.
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Clare Lockhart
(@ClareLoc) reported
At the end of my tether @virginmedia @VMSolutions_ …11 months of terrible wifi and numerous complaints. Any call I make to you i have to start all over again. New cables are needed but you don’t seem to do anything. Sort it please! A final plea.
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Wackerr000 Pan
(@wackerr000) reported
@virginmedia @BexInfante Still not working dublin 1
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Karen Bedford
(@ZumbaKarenHerts) reported
@virginmedia I will not accept £1.45 like I was told I would only be eligible for! I still having problems with wifi which you continue to say is not your fault, but strange that someone else in my area has the same problem!
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Joan Sanderson
(@joany7) reported
@virginmedia The amount we're paying I should think you don't. Still can't get a new remote. Poor.
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bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
@virginmedia Seems to be working ok today in Edinburgh. Have your engineers sorted the problem everywhere now ? It seemed to be a nationwide problem ....
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Adrian Ruffin
(@aderuffin) reported
@virginmedia @elenore_dante My services are currently not there dully. Lots of channels missing, lots of glitches too and this is not poor signal. Where is the generator back up and also the disaster recovery site... diabolical virginmedia
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David Archer
(@davidarcherNI) reported
@virginmedia Aye we kinda figured that out ourselves yesterday, with no help from your customer services number, which was unavailable, alongside the TV. I assume you will be giving customers affected a few pounds of our next bill for this temporary outage ?@MartinSLewis
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Sapien
(@rutherfojr) reported
@virginmedia Service is good today 👌