Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Alfreton, Ilkeston, Chesterfield, Mansfield, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Total Blackout | |
| Alfreton |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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🙊🙉🙈
(@XereiManjericao) reported
from
Nottinghamshire, England
@virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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fran
(@Jolilfred) reported
from
Nottinghamshire, England
@virginmedia disgusting that your now saying don’t call the call centres! Been trying to for over week to cancel my @SkySports subscription! How can you still be charging for this service when sky themselves are not! #COVIDー19 #SkySportsPause
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Cowb0yFr0mH3ll Ⓥ
(@vulgarcowboy1) reported
from
Nottinghamshire, England
@virginmedia @fcdobric Same here in #nottingham NG3, Had a new hub fitted last week and seemed ok till this morning. Seems a lot of people are off line today. Terrible service
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
from
Brimington, England
@virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
Anyone else having issue with @virginmedia
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eddie toner
(@Eddie38309194) reported
from
Nottinghamshire, England
@virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills
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Edward Acres RIBA
(@edwardacres) reported
from
Nottinghamshire, England
@virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr P Woodward
(@Woodymanuk) reported
@virginmedia So just to confirm both of my parents are in their 70s both disable with my dad bed bound and still shielding due to how vulnerable he is and virginmedia are unable to provide the service they had without charging them £5 per month more?
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david insley
(@djidave77) reported
@virginmedia They said they fixed them on Friday, then again yesterday. Now they say there were no issues ever and I need to wait 5 days before I can even call to arrange an engineer
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Big Baz89
(@Bigbarry89) reported
@the_pieface @virginmedia I’m with sky it was great now it’s ****, my box restarts a couple of times a day
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MILIND TANNA
(@MilindTanna) reported
@virginmedia I pre-ordered broadband with TV before moving in and the connection does not work. Call centre helpless! Cannot send engineer!! How frustrating and stupid.
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Mike Dixon
(@MikeNDixon) reported
@virginmedia And that sums up why you are so appalling at customer service. You can’t talk directly to those who coordinate your repair teams in the field and you can’t call your customers - and you are a communications company!! Suggest you start to learn from companies who do this well.
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siobhan wood
(@Misschevytaylor) reported
@virginmedia can anyone shed any light on us trying to get in touch . When we get through they say our email isn’t active ? However they send our bills to this email !!!! Supposedly the fastest wifi around. This is the worst we have ever had. With even worse customer service 😬
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Stuart Smith
(@stumiroquai) reported
@virginmedia Yes, I have one being delivered. On another note, I have a V312 error when trying to load Netflix. Everything else works fine. Anything I can do myself without having to phone customer support again?
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Steve Robards
(@RobardsSteve) reported
@virginmedia ..there is a clear path from our house to the box, they just need to rectify the problem and send through a larger sponge to make sure the obstruction isn't there before they leave the property. They failed to do the job properly, and then again failed to return to sort it out.
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Steve Robards
(@RobardsSteve) reported
@virginmedia The communication from the Virgin help desk has been the worst I have experienced anywhere, I get passed from one to another and they don't understand the problem. Also the technician's line manager doesn't seem prepared to make sure the job is done properly by the subcontractor
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Mark Glover
(@gloverjohnmark) reported
@virginmedia Weeks ago. Contract still not sorted. 3x we've been promised it will be and no luck just lies. Can you help