Virgin Media outages and service status in Sutton in Ashfield, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Sutton in Ashfield, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 17, 10:47 PM GMT+1.
- Internet (66%)
- TV (24%)
- Wi-fi (7%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 12 hours ago |
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TV | 20 hours ago |
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Internet | 2 days ago |
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Internet | 5 days ago |
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Internet | 7 days ago |
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Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I need to speak to customer services about a mis sold installation
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, EnglandWhen @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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Gordon Foster (@rainworthgord) reported from Rainworth, England@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England@virginmedia To be sent another SMS and have the call ended? Awful service!
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Michael Wallage (@Chops_Wallage) reported from Ripley, England@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’
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MS Estates (@MS__Estates) reported from Nottinghamshire, England@vmbusiness is there a problem in the NG7 area please?
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Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England@virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!
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steve (@GI35ON) reported from Ollerton and Boughton, England@virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.
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Emily Rooke (@emroo21) reported from Woodthorpe, England@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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Daz_NFFC 🏴🇺🇦 (@NFFCDaz) reported from New Basford, England@virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.
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adam birch (@AdamBirch92) reported from Mansfield Woodhouse, England@virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.
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Thomas Foster (@Sedontane) reported from Newbold, England@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Ford (@pixiepoppett) reported@virginmedia my internet a d tv are down can u tell me how long this will be
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Richard Newell (@Solid_S_Boss) reported@virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down
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Lynne (@lynne_thomson2) reported@PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down
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James Prosser (@buzzkilljames) reported@virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?
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GeekyHairyBestia (@GeekyHairy) reported@virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this
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TWheezy (@TheRealTwheezy) reported@virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.
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andrea crosby (@andreac14064810) reported@virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help
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Total Football (@cjgamin99987610) reportedIf you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them
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Margaret (@scripture36) reported@virginmedia @CLangley16 Any chance you could just help disabled users revert to previous software as they can’t use this 360 shite?
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Louise Ford (@pixiepoppett) reported@virginmedia my broadband and tv are down. Can u tell me why?