Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/23/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • gingdottwit Max L. Wilson (@gingdottwit) reported from Nottinghamshire, England

    @aaronosher @virginmedia Yuk - I’ve had to run 15M ethernet cable to the dining room to get decent connection for all my video calls. WiFi doesn’t get through these walls. Was thinking about investing in a mesh network

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • XereiManjericao 🙊🙉🙈 (@XereiManjericao) reported from Nottinghamshire, England

    @virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.

  • vulgarcowboy1 Cowb0yFr0mH3ll Ⓥ (@vulgarcowboy1) reported from Nottinghamshire, England

    @virginmedia @fcdobric Same here in #nottingham NG3, Had a new hub fitted last week and seemed ok till this morning. Seems a lot of people are off line today. Terrible service

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

  • nicnoodles19 Nichola Amber Jade (@nicnoodles19) reported from Nottinghamshire, England

    @virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    Anyone else having issue with @virginmedia

  • vulgarcowboy1 Cowb0yFr0mH3ll Ⓥ (@vulgarcowboy1) reported from Nottinghamshire, England

    @gaythorpe @virginmedia It's been down all down for me too, all you have to do is scroll down the tweets and replies and it's clear virgin media are having problems across the UK, they haven't seemed to acknowledge the fact and keep copy and pasting the same replies to everyone.

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • edwardacres Edward Acres RIBA (@edwardacres) reported from Nottinghamshire, England

    @virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm

  • Jolilfred fran (@Jolilfred) reported from Nottinghamshire, England

    @virginmedia disgusting that your now saying don’t call the call centres! Been trying to for over week to cancel my @SkySports subscription! How can you still be charging for this service when sky themselves are not! #COVIDー19 #SkySportsPause

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • Eddie38309194 eddie toner (@Eddie38309194) reported from Nottinghamshire, England

    @virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nishjunior Nishan (@nishjunior) reported

    @virginmedia VM support team if they can't answer your question they will just hand up, what a service!

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported

    @virginmedia trying to close my account due to moving and no service in the area. Can I get hold of anyone? Nope. Week and a half so far and nothing. I move in 2 weeks 🤬🤬🤬

  • jazzyrath3 Jazzyspurs (@jazzyrath3) reported

    @virginmedia Yes I have and there is a problem but this has been dodgy for 4 days now. For the last 5 months our broadband drops 2 or 3 times a day losing connection in the middle of work meetings and calls.

  • parcheds Optify Parched (@parcheds) reported

    @uhhMarsh @virginmedia Never had one issue with sky as soon as I switched to virgin media it’s gone down atleast 3 times a week since getting it

  • HappyHillKTN Happy Hill Kitchen (@HappyHillKTN) reported

    @virginmedia new tactic when they don't want to deal with your enquiry... end the call! Wow. Over an hour of being passed between 5 customer advisors then to have the phone put down because you can't or don't want to deal with your inefficiencies is appalling.

  • HeresJDW Jackie (@HeresJDW) reported

    @ValenciaHenry14 @virginmedia Please can you let me know how and where you have made a complaint? I want to do the same.... thanks

  • HeresJDW Jackie (@HeresJDW) reported

    @virginmedia Please can you tell me how I make a formal complaint? One where I will get a response as my next step is to cancel the direct debit!

  • aerotec Richard Street (@aerotec) reported

    @virginmedia No! That's the slow waste of time CS Chat. I'm just so so past it with wasting my time with you! Can SOMEONE please take ownership of this and help me. Had no BB or phone for a month now. Does ANYONE actually care?

  • kimeroons Kim Preece (@kimeroons) reported

    @virginmedia 3 times I have been told an engineer can come out to look at it but no one has been. Today I’ve been told there’s nothing that can be done to help as I don’t have an account number. It’s outside a business and it’s getting more and more dangerous. It just needs a new cover.

  • Ash_Bux77 Bux💰🕙 (@Ash_Bux77) reported

    @virginmedia i had your service 12 moths ago - its a mistake in your system 100%