Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
TV | |
| Ilkeston |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ
(@tim_aikin) reported
from
Nottinghamshire, England
Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!
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Maisie Johnson
(@MaisieJohnso) reported
from
Nottinghamshire, England
@virginmedia how do I find out or report if there’s a problem with the internet in my area.
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better
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kevin lees
(@lees_vi) reported
from
Nottinghamshire, England
@LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Maisie Johnson
(@MaisieJohnso) reported
from
Nottinghamshire, England
@virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same
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paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Brehaut
(@Brehaut86) reported
@virginmedia No issues is my area, just very poor service
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Ryan Brehaut
(@Brehaut86) reported
@virginmedia It depends where I am, if I am stood next to the router, paid for speeds, as soon as I move away it is so poor. Won't hold a TV episode, zoom calls etc
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Rich H Wand
(@Wandster) reported
Hey @virginmedia - 3 days without broadband is unacceptable. The kids can't study, and worse still receive behaviour points for failure to attend lessons. My partner is a grievance counsellor - and unable to provide face2face service at a time people most need it.
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Chris
(@chrisjpoole) reported
Virgin Media is the worst ISP I have ever used @virginmedia
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Sian Jones
(@SianJones9814) reported
@virginmedia I wonder why they are out of stock? Everyone in the same boat with rubbish WiFi? If they are out of stock why call the team, also that same team I’ve spoken to for the last 4 days that are not willing to help. I feel the only solution now would be to switch
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James Massey
(@wiregooner) reported
@peltonboy @virginmedia @btsport At the start of lockdown my BT box died (I'd had it over 5 years) they literally got a replacement to me in 2 days, free of charge and gave me a refund for 1 month for the trouble
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michelle clever
(@michelleclever8) reported
@virginmedia Customer service is shocking along with the service! I was cut off in error this week. 2 days with no services and still no tv. Engineer came and changed a hdmi cable and that was it! Told me we can’t have WiFi in every room we need to buy extenders.
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Tony Bradman
(@tbradman) reported
@virginmedia And one last thing - as I know @virginmedia will do nothing to help - I will be making a complaint it @Ofcom and I will be changing my broadband provider. And I’ll probably also do a grumpy tweet about your company’s failings till I do.
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David Wright
(@Mr_PaintPots) reported
@virginmedia Hello, I'm thinking you are not monitoring this account or unable to currently respond to customer issues? How else can I get in touch please?
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Andy Law
(@andy_law_) reported
@virginmedia your phone service is outrageously ****. You're too busy to even put me in a queue? Screw you. I can manage my account online? Can I ****. I wasn't even phoning to discontinue my service, but you're pushing me that way