Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (7%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Sutton in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Chesterfield, Mansfield, Ilkeston, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 18 hours ago |
|
Chesterfield
|
Internet | 19 hours ago |
|
Nottingham
|
Wi-fi | 2 days ago |
|
Nottingham
|
Internet | 2 days ago |
|
Nottingham
|
Internet | 2 days ago |
|
Nottingham
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Andy Helson (@andyhelson) reported from Nottinghamshire, England@virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia The loss of service registration doesn't even work!
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Andy Helson (@andyhelson) reported from Nottinghamshire, England@virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.
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Will (@Wilko0103) reported from Nottinghamshire, England@virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Nigel Booth (@m0cvo) reported from Annesley, England@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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Kev Aylett (@kev_aylett) reported from Nottinghamshire, England@virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here
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Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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Max Everett (@MaxiiEverett) reported from Nottinghamshire, England@virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help
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CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England@virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬
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thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England@virginmedia Still no services at all yet the online check says there is an issue.
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Andy Helson (@andyhelson) reported from Nottinghamshire, England@virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.
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Andy Helson (@andyhelson) reported from Nottinghamshire, England@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@virginmedia It's been like this for a while. I cannot rely on the service at all.
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thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John the ... (@Johnh1971) reportedAnyone else blown away at how shocking @virginmedia are. An hour an 1/2 on online chat to increase speed, ask the same question multiple times, never got an answer. When someone else offers fibre in my area I’m off.
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the Joe Griffin (@theJoeGriffin) reported@virginmedia hi. Broadband is down in Dublin 7 for half an hour now and no answer on customer service whatsapp. Any help or information would be appreciated.
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Kris Barnes (@Krisbarnes84) reported@virginmedia I’m getting 108-120 in the living room. It’s the upstairs of the house the signal is awful. Tried calling up again but can’t get to speak to anyone. The person said use a cable from the router, can’t really do that for smart TVs, home office, etc...
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ScottM (@scottm1967) reported@virginmedia So the upshot is still an interrupted service. Being told contradicting things by agents and still cannot get the problem resolved. Frustrated, cheesed off, annoyed, doesn't even begin to cover it. Appreciate a DM to try and take this forward. #itshouldntbethishard
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
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Ju (@Juandlin) reported@virginmedia when he wouldn’t listen to me I put the phone down then he called me straight back and became argumentative. I ended the call again and he tried calling a third time but I refused to answer. Guessing/hoping it’s a spam call but thought you ought to know (2/2)
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Cara-Heleny (noses too please) Stripp (@CaraLaraLa) reported from Camden Town, England@virginmedia So if you want to help, I'd like to speak to a manager please...can that be arranged?
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Hayley Clancy (@HayleyClancy5) reported@virginmedia So does that mean you are going to sort the problem out?
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Desmond Buckley (@DesB590) reported@virginmedia Hi Guys what's going on with broadband today dropping all morning in Belgard Heights in tallaght had to leave house and work from the office today I have eir Broadband in the office and it never drops
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playpet (@playpet1) reported@virginmedia Checked your service checker🤔 is that going to sort out years of bad service ?