Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Mansfield, Ilkeston and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Internet | |
| Chesterfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
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🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲
(@JUNIORC4RT1ER) reported
from
Nottinghamshire, England
Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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DjAaryAnnaleise🇯🇲💕
(@aaryannax) reported
from
Nottinghamshire, England
virgin media down again? lol i’m tired
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gareth jones
(@gazsaj) reported
from
Nottinghamshire, England
@virginmedia is there an issue in ng5 area. As tv net gone down got code c133 and. Tried looking at service update and page not displaying help please
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!
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Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Kevin Smith
(@smythe1973) reported
from
Mansfield Woodhouse, England
@virginmedia Problems again!!! 😡😡😡
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@virginmedia trying to work a night shift and your broadband keeps going down 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Williams
(@AlanW101203) reported
Over the last couple of weeks, you had lots of trouble with our @virginmedia not working on Wi-Fi. Their excuse is that we are fixing up new customers and it seems to be upsetting the system. I can only say the system can’t be any good in the first place. And needs replacing.
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Lisa Yung
(@LisaYung1) reported
@virginmedia So….just been told by your call centre that Virgin tv isn’t available from the address that is why we’re experiencing the issue….thats weird…only had it for 7yrs!
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steve meredith
(@merrydrift) reported
Virgin Media hideous customer service claim major broadband outage on my street but we are the only house affected. V claim it won’t be fixed until Feb 7 and refuse to let us speak to anyone senior, because they are lying.
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P M Hillman
(@PMH58) reported
@GSpellchecker @virginmedia The only way I ever got action from Virgin was a proper, paper typed stroppy letter sent recorded delivery addressed to the CEO. Beyond that they don't give a ****. And their twitter department could be sacked today with no detriment to the service. Completely useless.
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Aaron
(@AaronZahl) reported
@virginmedia No it’s a credit that’s been added to my account but not paid out. Seems like I’m never going to recieve it
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Jessica Addison
(@Jessiieekaa) reported
@virginmedia wifi has been down since yesterday, when I tested my connection on your website it said issue in the area (postcode EH6), just now it’s started saying it’s an issue with my hub and to book a technician, should I do this or is there actually still an issue in EH6?
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Gary Wishart⚫⚪
(@G_WLG_Wishart) reported
@virginmedia @virginhelp Do you mean reboot as in total reset? As many others in forums are saying they also have this issue?
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Rob Lewis 🇺🇦
(@RobBuzzard) reported
@virginmedia Hi. I urgently need to speak to a UK rep of VM to resolve a contract/subscription problem. Your call centre will/cannot help. Please DM for contact details. Thanks!
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Nia Campbell
(@NiaRCampbell) reported
@virginmedia Hiya. We had an engineer out last week, but it's still not working properly. Can we arrange to get a new router to see if that's the problem?
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Darkness Unleashed
(@Darkness_dead__) reported
@virginmedia The check server status on your website claims that the issue has been fixed as of 15.00 today, although the issue still persist. According to your 150 phone number, there's still intermittent issues with my broadband. Any help with what's going on would be appreciated.