Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/09/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • nicnoodles19 Nichola Amber Jade (@nicnoodles19) reported from Nottinghamshire, England

    @virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider

  • AmazonAquatics1 Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England

    @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

  • CharlieTango135 CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England

    @virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • MaxiiEverett Max Everett (@MaxiiEverett) reported from Nottinghamshire, England

    @virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.

  • kev_aylett Kev Aylett (@kev_aylett) reported from Nottinghamshire, England

    @virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vickersnumber1 ⚽️PaulPKVVickers🇫🇴 (@vickersnumber1) reported

    @virginmedia @MattyladKRO @virginmedia no football other than the Preston game? Red button not working

  • SBun47 SBun47 (@SBun47) reported

    @virginmedia Thanks for the hollow words. Just glad we now have options thanks to CityFibre. No longer the only player in town so I expect I won't be the only customer to ditch your massively overinflated prices.

  • MattyladKRO Matt Smith (@MattyladKRO) reported

    Anybody else red button not working @virginmedia

  • lv9mulla LV (@lv9mulla) reported

    Sky sports red button not working on main event or football🤬 @virginmedia

  • Harrylawson2003 Harry (@Harrylawson2003) reported

    Can’t get the game on, sort ur **** @virginmedia

  • chiddyj Chiddy (@chiddyj) reported

    @virginmedia @Fattyboring Looks like a @SkySports issue

  • OllieArnold_ Oliver Arnold 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@OllieArnold_) reported

    @virginmedia @MattyladKRO Standard… enjoy paying for a service we don’t get

  • david28brown David Brown (@david28brown) reported

    @Hoppsy19 @virginmedia Different week, same ****! Thanks @virginmedia can you tell me what we pay for?

  • danamalt dana (@danamalt) reported

    @virginmedia red button not working on sky football

  • Fattyboring Thomas Wykes (@Fattyboring) reported

    @virginmedia I only pay for Sky Sports to watch red button games. It’s not working. I want a refund.