Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Mansfield, Kirkby in Ashfield, Ripley, Alfreton, and Gedling District.

City	Problem Type	Report Time
Ilkeston	Internet	17 hours ago
Ilkeston	Wi-fi	24 hours ago
Ilkeston	Internet	1 day ago
Nottingham	Internet	2 days ago
Ilkeston	Internet	3 days ago
Nottingham	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Mark Bell (@67BLADE) reported 2 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 8 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Cathy Stoddart (@ceejay278) reported 13 minutes ago from Nottinghamshire, England

  @virginmedia This service was not offered so yes I’d be free for a webchat

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 15 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  Mark Bell (@67BLADE) reported 17 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

• 
  Charlotte 🐨 (@fryingpantheist) reported 19 minutes ago from Nottinghamshire, England

  @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

• 
  Thomas Foster (@Sedontane) reported 22 minutes ago from Newbold, England

  @nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.

• 
  Gooner (@TheG0000ner) reported 23 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  I NeedADream-Y1choir (@castusthered) reported 28 minutes ago from Nottinghamshire, England

  @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

• 
  Claire Glenton (@claireglenton) reported 30 minutes ago from Nottinghamshire, England

  @virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!

• 
  Keith Pates (@KeithCP2) reported 30 minutes ago from Nottinghamshire, England

  @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

• 
  Ken Godber (@GodberKen) reported 32 minutes ago from Annesley, England

  @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

• 
  Dave Harwood (@DaveHarwood1) reported 34 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  Dave Martin (@flyingscotsmin1) reported 40 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Big Gas (@BigGasson44) reported 42 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Russell Morrell (@stagladanddad) reported 51 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

• 
  Keith Pates (@KeithCP2) reported 56 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 57 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 59 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 6 minutes ago

  @virginmedia @HopeForTo There are people from various areas of the UK telling you that they have a WiFi outage at the same time Service checker confirms it for those who’ve told you. Which means it’s not an equipment issue. It’s a Virgin Media national issue and yet no announcement on here

• 
  Mark Ford (@Markford64LUFC) reported 9 minutes ago

  @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

• 
  Kevin Davies (@CCFCGrapes) reported 11 minutes ago

  @virginmedia @George66Steve Sounds like a standard AI response. At least they did not say we value your custom. They could send you a message that says try this number and speak to one of our multitude of customer service agents.

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 15 minutes ago

  @virginmedia I mean it seems like quite a few places are having the same issue

• 
  Jem (@jemonthesofa) reported 20 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  julie fountain (@juliefount) reported 23 minutes ago

  @virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost

• 
  citizen_first (@citizen_first25) reported 26 minutes ago

  @virginmedia @ThatsTVOfficial please explain why you have removed your service from virgin please

• 
  Temporary Location (@TemporaryLocat1) reported 27 minutes ago

  @virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?

• 
  Becky (@Becky_Batch) reported 28 minutes ago

  Dealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today

• 
  Debra Dommen (@dommen19390) reported 30 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?