Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Mansfield |
TV | |
| Ilkeston |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
@virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
Is anyone's @virginmedia not working??
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia So is there still no solution to this? It is definitely a site issue
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Patricio R. Sanchez
(@psanchezc) reported
from
Nottinghamshire, England
@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide
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DjAaryAnnaleise🇯🇲💕
(@aaryannax) reported
from
Nottinghamshire, England
virgin media down again? lol i’m tired
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@virginmedia Yes its a problem everywhere not my box
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Andrea Chipman
(@AndreaChipman) reported
from
Nottinghamshire, England
@JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices
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Andy Pusey
(@AndyPusey) reported
from
Nottinghamshire, England
Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
@Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!
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Phil Simpson
(@codeprint) reported
from
Nottinghamshire, England
@KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.
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Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Steve
(@Walpie27) reported
from
Nottinghamshire, England
@virginmedia Ok, but surely it’s a site issue.
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Phillip Darlington
(@phillipmichaeld) reported
from
Nottinghamshire, England
@virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.
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Scott Cracknell
(@Scottcracknell) reported
from
Nottinghamshire, England
Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Hardy AKA #TheCockneyTipster
(@HardyShorses) reported
Got an email from @virginmedia yesterday telling me my bill is going up £21.50 a month, what a joke. Won't be paying that, greed of the big company with call centres in Dehli, can't speak to anyone English, you will be losing a customer of 5 years now 😤
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Harun
(@harunbazhar) reported
@virginmedia what happened to everyone’s blueyonder and telewest email accounts when virgin took over? There are some emails I need to find and I was wondering if you could help
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Khaleesi Michaela
(@michaelameerkat) reported
@virginmedia no internet since Thursday in KT8. Your website estimated Friday for a fix and now says Monday 20 Feb 10am. Why is it taking 4 days to fix this? We pay enough to have someone working during the weekend to fix it.
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Emily Gray
(@goji_berry_) reported
@virginmedia @TheBHF @O2 Thought I was going to have a heart attack from the stress of my last call to your useless customer service team. 45 minutes, they couldn't speak English, they wouldn't put me through to a manager and onver a month after the start of our contract we still have no broadband.
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Faith
(@Missfayp) reported
@virginmedia I have had issues with my broadband within a few weeks of it being fitted last year. My son can’t actually work from home (he works in the room where the router is) and has intermittent broadband). Not acceptable!!
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Danny Hutchings
(@dan371971) reported
@virginmedia I was told I was to get £10 off my next bill. Broadband went down on a Tuesday and didn’t get it back until Sunday. Total loss due to the cable.
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The man
(@nofksgiven81) reported
@virginmedia Yes I have, and the link says there is no known issues, yet when I check the same thing via the myvirgin app it says there are issues in my area,
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ᴀʀʀᴏɴ
(@Azzuh_) reported
Virgin media might be worlds worst
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DJ Ryan James
(@DJRyanJamesUK) reported
from
Oxfordshire, England
@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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jane turner
(@janetur09878485) reported
@virginmedia you have left my 86 year old father without any services for over a week now. Your customer service is appalling. He is a vulnerable adult and seemingly not a priority! Disgraceful.