Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sutton in Ashfield come from postal codes NG17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Chesterfield, Kirkby in Ashfield, Sutton in Ashfield, Ilkeston and Ripley.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
TV | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England
@virginmedia sort your shit out!! 3rd night in a row where catch up isnt working, slow internet and slow box. 1 more night of this and we will be canceling and moving to @skytv I will pay the cancellation fee also. Thanks.
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Kevin Smith (@smythe1973) reported from Mansfield Woodhouse, England
@virginmedia Problems again!!! 😡😡😡
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Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
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dj aary on soundcloud xx (@OsoAaryannax) reported from Nottinghamshire, England
virgin media is the worst internet provider ever
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Ian 🔴⚪️🔴🏴🇹🇷 (@ismith1968) reported from Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
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Niall H. **STAY HOME** (@Prime3k) reported from Nottinghamshire, England
@PMurphy1978 @virginmedia Yep. Nationwide issues, apparently. Could have waited till tomorrow, when I'd be trying to work from home, instead of on my day off when I'm trying to game 😂
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Ryan🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England
@virginmedia had this issue all night, not acceptable!!
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Max L. Wilson (@gingdottwit) reported from Nottinghamshire, England
@aaronosher @virginmedia Yuk - I’ve had to run 15M ethernet cable to the dining room to get decent connection for all my video calls. WiFi doesn’t get through these walls. Was thinking about investing in a mesh network
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gareth jones (@gazsaj) reported from Nottinghamshire, England
@virginmedia is there an issue in ng5 area. As tv net gone down got code c133 and. Tried looking at service update and page not displaying help please
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Kelly Booth 🌹🌹 (@kellsley) reported from Nottinghamshire, England
@virginmedia trying to work a night shift and your broadband keeps going down 😔
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Niknak 🇬🇧🇪🇺🏳️🌈 (@nikwood28) reported from Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Gareth Smith (@gaz_smith123) reported from Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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matt downing (@mattdowning5) reported from Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Carrie (@xCarrie82x) reported from Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Jonathan Bullimore (@frog_j) reported from Brimington, England
@Scopey1970 @virginmedia Had issues Sat night but ok from Sunday
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🛰 (@alexowens__) reported from Nottinghamshire, England
Virgin media you are SHIT
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PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England
@virginmedia just got my bill through when I’ve not had WiFi for most of the month...can’t even log onto their website to register for loss of service. This is becoming a joke now. 🙄
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Cowb0yFr0mH3ll Ⓥ (@vulgarcowboy1) reported from Nottinghamshire, England
@gaythorpe @virginmedia It's been down all down for me too, all you have to do is scroll down the tweets and replies and it's clear virgin media are having problems across the UK, they haven't seemed to acknowledge the fact and keep copy and pasting the same replies to everyone.
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bag chaser 💰🏃🏾 (@amohamed___3) reported from Nottinghamshire, England
@virginmedia fuckjng get your shit together fam I’m running out of data
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Belle (@Ding_its_belle) reported
@virginmedia Yes, that’s exactly what I’ve said in my last tweet! We’ve been trying to contact them ALL DAY for 4 consecutive days, and when we finally do get through after 90+ minutes of waiting on hold, your representatives hang up on us! I want to know what you’re going to do about this?
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Zoe (@zoemortiboyss) reported
@chlosurms @virginmedia Omg they are awful aren’t they Chlo! My bill has gone up after they told me they reduced it and trying to talk to someone who actually has any form of customer service skills is impossible! I regret so much renewing my contract 😫x
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Oracle (@Oracle_Theory) reported
@virginmedia Called your support line. The guy said he'd "send a signal to my router to improve the latency", but couldn't explain that in any more detail. The issue is still just as bad, no improvement. Awful service, awful support.
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Louise Dyson (@LouiseDyson10) reported
@virginmedia I have NEVER encountered such poor customer service! You make @sky look good (and my god that’s saying something!) 3.5 hours on the phone to your CS dept today... still got nowhere! #beyonduseless #howisitpossibletobesorubbish
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Pam Pope 💙 (@Pam_Pope) reported
@virginmedia This happened a 2nd time Today was the.last straw when we were told that the price could not be lowered and the original package we had doesn't exist. The logging onto ebilling is a side issue It needs fixing but the contract is the priority. I can't even watch TV to relax
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Mike Isherwood (@mikejtisherwood) reported
@virginmedia I first chatted to a bot who transferred me to a person. The person logged the complaint & said she couldn’t deal with it, so passed me to a bot. The bot said you were aware of an issue and it would be resolved. Chatted to another person to escalate & couldn’t help. So no
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Mike Isherwood (@mikejtisherwood) reported
@virginmedia I run IT companies so I’m pretty familiar with the tech. The issue is in your exchange/network & likely the way it syncs with your routers. It disconnects then reconnects constantly. No point contacting your ‘service’. They don’t help then say it was resolved with an apology.
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phoebe•alice•pope (@PhoebePope12) reported
@Pam_Pope @virginmedia Clearly some of your employees need retraining. We get a call saying ‘we can give you a great deal- here’s the price we can give you’ and the confirmation email says otherwise! It’s ridiculous and trying to sort this issue out no one in the last 5 days has got anywhere.
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That Goth Guy 🧛🏻🦇 (Twitch Streamer) (@ThatGothGuyUK) reported
@virginmedia Chances are the only time I'll need help is when there is ANY competition in my area, at that time even if they cost more I'll need help cancelling my connection to Virgin!