Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, and Alfreton.

City	Problem Type	Report Time
Nottingham	Wi-fi	22 hours ago
Nottingham	TV	3 days ago
Ilkeston	Wi-fi	3 days ago
Nottingham	Internet	4 days ago
Chesterfield	Internet	4 days ago
Nottingham	Wi-fi	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  michelle levick (@shell163) reported 3 minutes ago from Chesterfield, England

  @virginmedia That would be me then, no service since lunchtime!!

• 
  Peter Walker (@woolly80) reported 6 minutes ago from Nottinghamshire, England

  Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same

• 
  David O'Hanlon (@calmspacecoach) reported 8 minutes ago from Nottinghamshire, England

  @virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider

• 
  PriPri (@Frizzx) reported 9 minutes ago from Mansfield Woodhouse, England

  @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

• 
  darrell bush (@manics1975) reported 10 minutes ago from Mansfield Woodhouse, England

  What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

• 
  Ian (@speedyred711) reported 10 minutes ago from Nottinghamshire, England

  @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

• 
  Peter Walker (@woolly80) reported 12 minutes ago from Nottinghamshire, England

  @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

• 
  David O'Hanlon (@calmspacecoach) reported 12 minutes ago from Nottinghamshire, England

  @virginmedia Worst mobile suppliers ever. Utterly fecking useless.

• 
  Jono Bradley (@niijonodhg) reported 13 minutes ago from Ilkeston, England

  I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

• 
  Benji (@BenjaminBoothe) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

• 
  David stone (@stoneyboyblue) reported 22 minutes ago from Mansfield Woodhouse, England

  @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

• 
  Andy Whitley (@arnoldbiker) reported 30 minutes ago from Mansfield Woodhouse, England

  Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

• 
  MJL (@mjlangrish) reported 32 minutes ago from Nottinghamshire, England

  Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

• 
  Andrea Hodgkinson 💚 (@andie1105) reported 36 minutes ago from Nottinghamshire, England

  @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

• 
  David O'Hanlon (@calmspacecoach) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop

• 
  2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported 38 minutes ago from Nottinghamshire, England

  @notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****

• 
  matt downing (@mattdowning5) reported 43 minutes ago from Selston, England

  @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

• 
  Jason Fowler (@JaceFowler) reported 47 minutes ago from Annesley, England

  @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 55 minutes ago from Eastwood, England

  @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

• 
  Peter Walker (@woolly80) reported 57 minutes ago from Nottinghamshire, England

  @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Poole (@stevepoole1984) reported 5 minutes ago

  @virginmedia I’ve emailed the credit file amendment team this morning. Had an auto reply saying 21 days to respond but this is unacceptable as I cannot apply for a mortgage while this false entry shows on my credit report. This is a huge issue

• 
  S/Insp Oliver Knight (@OliverKnightMSC) reported 12 minutes ago

  @virginmedia Intermittent broadband today. Status page: "There are no known broadband issues in your postcode" Hub test result page: "Looks like there are issues in your postcode affecting your services" So is it being fixed or not?

• 
  Marty Kyogo 🇯🇵 - Hostage of an Involuntary Union (@martybhoy1979) reported 12 minutes ago

  Living in a cost of living crisis and @virginmedia whack your bill up an extra 30% for the same service causing you to go overdrawn & get an unauthorized overdraft fee from your bank, great job guys! 30 days notice going in!!

• 
  Neil (@Mr_Neil_81) reported 13 minutes ago

  @virginmedia Can someone from VM please reach out to me about logging a complaint? There must be an email address I could send the details to. Thanks

• 
  Tills (@tillymeehann) reported 20 minutes ago

  @virginmedia As far as I know yes, just before the Internet goes off the tv goes pixilated too. The problem is intermittent, some days it doesn't go off at all and then others it's on and off all day. It's just frustrating

• 
  Emma Sutherland (@Stockers71) reported 20 minutes ago

  Utterly disgusted with @virginmedia customer services. The way they are treating my 80year old visually impaired mother is a disgrace!!!

• 
  Jon (@ParaBellum198) reported 20 minutes ago

  @virginmedia Yeah it’s literally just sent me a txt then put the phone down

• 
  alister cartwright (@cartwright90) reported 22 minutes ago

  @virginmedia Yes it does say theres a problem and aiming to resolve by 17.50 today. So no internet or tv for a whole day. This is happening on a re occuring basis. Not only now i cant work from home im basically paying for a package which can hardly be used as 75% of the time theres issues.

• 
  Rob Oldfield (@ROldfieldDesign) reported 23 minutes ago

  @virginmedia 3 hours it’s been down and yet no response, losing time and money

• 
  nostalgia (@teh_nos) reported 26 minutes ago

  @virginmedia It's not that it was broken it's that it's just oddly hard to find that page. Weird navigation really.