Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/05/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Ilkeston, Mansfield, Sutton in Ashfield and Alfreton.

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City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomMansfield Internet

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • MrSataana Sataana (@MrSataana) reported from Annesley, England

    Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

  • Rebekka35194230 Rebekka (@Rebekka35194230) reported from Mansfield Woodhouse, England

    @virginmedia hi is there a problem with the phone line because I can’t ring out and I am getting texted messages

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!

  • razzo1 ryan tobin (@razzo1) reported from Eastwood, England

    @virginmedia sort football out on redbutton #awful

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.

  • CarnorJax87 Jax (@CarnorJax87) reported from Annesley, England

    @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

  • NewpcOldguy Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England

    @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @1robeson @virginmedia Any joy .. still not working

  • Ashneville1970 Ashley neville (@Ashneville1970) reported from Annesley, England

    @virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!

  • stigzy Ethan Clarke (@stigzy) reported from Ilkeston, England

    @VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc

  • danielpalfi Daniel Palfi (@danielpalfi) reported from Annesley, England

    @virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡

  • juliebuxtonberr Juebb (@juliebuxtonberr) reported from Ilkeston, England

    @virginmedia my red button for sky sports isn’t working please help ! #nffc

  • zakhorton Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @virginmedia hello, is there an issue in area 30 NG3 6LJ. No broadband since yesterday. #nowifi

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SJ52046364 SJ (@SJ52046364) reported

    @virginmedia You are kidding I have been on the phone to customer everyday this week. I’m telling you I need to escalate this and I can’t phone your customer services anymore as I am not getting anywhere with them.

  • pdonduncan Peter D-D (@pdonduncan) reported

    @virginmedia Yes, the outcome is that VM doesn't have a clue why they are incapable of delivering a working service. They haven't exhausted all options. Never even tried!!

  • dan371971 Danny Hutchings (@dan371971) reported

    @virginmedia Perhaps a communication company communicating when they say they will. I bet if I cancel my direct debit or change the amount VM start communicating pretty quickly.

  • CazuaLLUK Liam Biggs (@CazuaLLUK) reported

    @chen_rees @virginmedia Honestly, if they don’t fix it. I’ll just go elsewhere. Sick and tired with them. Never send an engineer out. Just constantly have to deal with people on the phone/chat who have no idea.

  • GoonerGrizzly grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

  • rkw42 PFC105 (@rkw42) reported

    @virginmedia No they have not- in fact they have put me into retention team now even though I asked to cancel there and then…not happy pls resolve asap

  • Pilgrim58192938 Pilgrim (@Pilgrim58192938) reported

    @virginmedia Still no solution More abandoned Teams calls today This is having a huge impact on my job ! Still the same generic message when I check the service This is terrible service No communication Not good enough Maybe time to cancel and find a competitor that can deliver

  • angryvan andy zed (@angryvan) reported

    @virginmedia Hi, I'm trying to cancel my services due to a ridiculous price increase, but I can't get through to anyone. I can get through to take a new package out, though. Can you not put people from the new customer team on to the cancellation team.

  • madddydonnelly_ maddy donnelly (@madddydonnelly_) reported

    WHY IS VIRGIN MEDIA SO ******* SHITE AS WELL **** OFF OH MY ******* GOD MAN

  • whussa29 Waqas Hussain (@whussa29) reported

    @virginmedia My monthly in contract price is going up by £9.00 by May. However, in the email it says that I can cancel before March 2023(without any fees) when I ring to cancel I get told I have to pay cancellation fee??? Explain?