Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 02/14/2026 17:20

February 14: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Alfreton, Chesterfield, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomMansfield Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • JadeLewis92 Jade Lewis (@JadeLewis92) reported from Felley, England

    @virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    Horrendous service from @virginmedia , 5 days without a solid internet connection, no updates despite registering my mobile no and now trying to call up and getting cut off while on hold for 15 minutes!! Absolute joke

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    8 days without being able to have a stable internet connection, complaint raised and no response within 72 hours as advised and another half an hour on hold...thanks @virginmedia for the excellent service you provide

  • LindaParnham Linda Parnham (@LindaParnham) reported from Chesterfield, England

    @virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia So is there still no solution to this? It is definitely a site issue

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • LauraPlumbley Laura Plumbley (@LauraPlumbley) reported from Kimberley, England

    @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

  • moore2_jayne Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • AndyPusey Andy Pusey (@AndyPusey) reported from Nottinghamshire, England

    Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

  • phillipmichaeld Phillip Darlington (@phillipmichaeld) reported from Nottinghamshire, England

    @virginmedia Hello, thanks for the reply. Yes I had already tried that which kept it going well for a few days before the problem reappears.

  • Tomasu87 Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • codeprint Phil Simpson (@codeprint) reported from Nottinghamshire, England

    @KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia Ok, but surely it’s a site issue.

  • AndreaChipman Andrea Chipman (@AndreaChipman) reported from Nottinghamshire, England

    @JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen

  • Scottcracknell Scott Cracknell (@Scottcracknell) reported from Nottinghamshire, England

    @virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • collettehaston collette haston (@collettehaston) reported

    @virginmedia absolutely disgusted disabled customer and for last 7 months had the run around customer service a disgrace offer you £42 credit but dont fix the problem and nothing but lies AVOID AVOID AVOID using i will be leaving virgin media disgusting!!!!!!!!!

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported from Paisley, Scotland

    It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

  • steveokeeffe62 Steve O'Keeffe (@steveokeeffe62) reported

    @virginmedia I bore with you until it was all sold out. You and @o2 have a very annoyed (soon to be) ex customer on their hands. I’m sure I’m not alone.

  • dree_kelly Dee kelly (@dree_kelly) reported

    @DOME_Community @Everdome_io Services are not working so what is #virginmedia upto

  • gonzfritz1 Gerardo 💙 (@gonzfritz1) reported

    @virginmedia no Internet all day yesterday and still nothing now. No issues according to your fault checker!

  • kaardiffboy1 Jon Roberts 🇺🇦 (@kaardiffboy1) reported

    @virginmedia Your partnership with O2 was an absolute shambles. Never again will I waste so much time or have my hopes dashed with your so-called "priority".

  • RedCyre Lord Wits-End of Danum 😷🇪🇺🇬🇧🏳️‍🌈 (@RedCyre) reported

    @WillZumeris @virginmedia Just realised the date on this tweet. Did you get it sorted Will or is it a general outage?

  • AngusScott Angus Scott (@AngusScott) reported

    @virginmedia Yes although I don’t need to make it any more public. I just need to solve the issue as soon as possible, privately with you.

  • MarkHolloway7 Mark Holloway (@MarkHolloway7) reported

    @aim_ross1311 @virginmedia If your out of contract, cancel and if you want to. Start again as a new client and take advantage of the “New Customer” incentives.

  • PRadnedge Pat Radnedge (@PRadnedge) reported

    @virginmedia @urmstonrichard Load of crap, we had absolutely no chance of getting tickets, Virgin - rubbish.