Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Mansfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	Internet	21 hours ago
Ilkeston	Internet	5 days ago
Nottingham	Internet	5 days ago
Nottingham	Internet	9 days ago
Nottingham	Internet	10 days ago
Ilkeston	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  adam birch (@AdamBirch92) reported 57 seconds ago from Mansfield Woodhouse, England

  @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 5 minutes ago from Nottinghamshire, England

  @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

• 
  Keith Pates (@KeithCP2) reported 7 minutes ago from Nottinghamshire, England

  @virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank

• 
  Claire Glenton (@claireglenton) reported 9 minutes ago from Nottinghamshire, England

  @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

• 
  Keith Pates (@KeithCP2) reported 14 minutes ago from Nottinghamshire, England

  @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

• 
  Steve Sulley (@SteveSulley1) reported 23 minutes ago from Nottinghamshire, England

  @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 29 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Alan (@campinginwinter) reported 29 minutes ago from Nottinghamshire, England

  Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

• 
  Charlotte 🐨 (@fryingpantheist) reported 30 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Gordon Foster (@rainworthgord) reported 32 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Tony Roe (@tonyroe) reported 34 minutes ago from Nottinghamshire, England

  @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

• 
  Tony P (@WorTony) reported 36 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Graham Cooper (@GrahamCooper61) reported 36 minutes ago from Mansfield Woodhouse, England

  @virginmedia how much will I owe if I cancel now. my contract ends in may please

• 
  Keith Pates (@KeithCP2) reported 43 minutes ago from Nottinghamshire, England

  What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..

• 
  Maisie Johnson (@MaisieJohnso) reported 44 minutes ago from Nottinghamshire, England

  @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

• 
  Keith Pates (@KeithCP2) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom

• 
  Cathy Stoddart (@ceejay278) reported 51 minutes ago from Nottinghamshire, England

  @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

• 
  Big Gas (@BigGasson44) reported 52 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Thomas Jenkins (@hellstorm86) reported 54 minutes ago from Nottinghamshire, England

  @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

• 
  Steve (@SteSsilver900) reported 56 minutes ago from Nottinghamshire, England

  @virginmedia Dont offer help then.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Hambley (@1bigtrev) reported 7 minutes ago

  @biggle1908 I changed to Virgin media for that same reason. Very happy customer.

• 
  Vix (@vix_no9) reported 7 minutes ago

  @virginmedia I am trying to resolve a billing a dispute which has been paid over month ago but is still showing as unpaid on your systems impacting credit scores and everything that goes along with that. No one can help me get this cleared. Missing payments dont respond to emails

• 
  John Bhoy Walton (@walton_bhoy) reported 8 minutes ago

  @virginmedia No i am going to i said to the call handler i dont believe a word anyone connected to your company says anymore i took a day off work and was told it was fine. I am paying for something which seems to be known there is an issues which are not getting fixed

• 
  It's Ahmad (@AhmadX_Official) reported 11 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Carl Difford (@CarlDifford) reported 11 minutes ago

  Hey @virginmedia - work on your customer service training. Renewed my contract this morning, then a salesman rings me this afternoon trying to sell me an upgrade. When I told him I’d just sorted my package, he simply cut me off without a further word! Good day to you, too, sir.

• 
  One Club Since 1888 🍀🇮🇪 (@1888oneclub) reported 14 minutes ago

  @RFC5572_ You just got beaten off a virgin media WiFi password ya helmet. Pipe ******** down!!

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 17 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 19 minutes ago

  @virginmedia Today it went at just before 11:00 whilst I was trying to complete probate online. After service check said no issues, then fault with kit, it settled on intermittent issue in your area. 3/?

• 
  Tracy (@tracybet) reported 20 minutes ago

  @Alexarmstrong @GBNEWS Major UK mobile network operators like Vodafone, Virgin Media O2,Tesco Mobile don't make direct cash donations to refugee charities, but instead donate technological equipment, free data, connectivity packages directly to refugees & asylum seekers through partnerships.

• 
  Jacob (@jacsal2244) reported 25 minutes ago

  @virginmedia I’ve had no WiFi for over a week now and everyone fix date gets pushed, I’ve now blew through my data like how are people meant to work and stuff??