Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sutton in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 2 days ago |
|
Mansfield
|
Total Blackout | 3 days ago |
|
Mansfield
|
Wi-fi | 4 days ago |
|
Ilkeston
|
Internet | 4 days ago |
|
Nottingham
|
Wi-fi | 5 days ago |
|
Nottingham
|
TV | 6 days ago |
Community Discussion
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Kelly B 🐞🌤☀️ 🌹 (@kellsley) reported from Nottinghamshire, England@DFHSIP @virginmedia Same here in Ng8 and I work a night shift. Went down at about 4am and having to tether to my mobile phone 😡 why not give us some advance warning?
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Stephen (@StephenKFrost1) reported from Eastwood, England@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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Assunta (@blahblah68) reported from Nottinghamshire, England@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
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Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, EnglandAy yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
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DJ Dan-E-D (@DannyD678) reported from Felley, England@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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amy simpson (@amy_jo_23) reported from Nottinghamshire, EnglandShock @virginmedia is down!!! Honestly worse company ever
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandTWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police
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Ruth Machin (@ruth_machin) reported from Burton Joyce, England@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandVIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@EE Excellent Customer Service from EE recently to sort out a problem that Virgin Media caused with a sim that did not work, my number is going to be moved to EE
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Bhavna 🙋🏽♀️ (@MissBeBop) reported from Eastwood, England@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Lee Smith (@lee0510) reported from Ilkeston, England@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Lee Smith (@lee0510) reported from Ilkeston, England@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
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Michael Harrison (@Michaelh747) reported from Staveley, England@virginmedia what's the number I need to cancel the service? I'm so fed up at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dinsey (@OfficialDinsey) reported@JamesLu7980808 @virginmedia Oh no no no. What you do here is you go all the way through to cancel and enter your 30 days notice, knocking back all offers. Then wait til the retentions team call you with something far better.
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Peter D-D (@pdonduncan) reported@virginmedia Apparently the Resolution team tried to phone me on the landlines to tell me that there isn't a loss of service but say I didn't answer. Well of course of course I didn't answer because there is a total loss of service! Oh the irony!
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BlissSemplis (@BlissSemplis) reported@virginmedia Landline down in HA5, no dial-tone, attempts to call the no. give an "invalid number" message. I logged a fault and engineer booked Just had a msg saying the engineer's cancelled, it's an area fault Status check on VM website says no problems. Is there an area fault?
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Peter D-D (@pdonduncan) reported@virginmedia I have phoned the helpline again but can't get to speak to the Resolution team. They are still in hiding. My complaint has been escalted to Offcom. I find it incredible that VM won't even acknowledge a loss of service for period of 4 months.
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Tony Swanson (@Donswanny) reported@JamesLu7980808 @virginmedia Sky is better, Virgin are just bandits living off their cable speed, customer service is brutal If you need the speed, look at Shell or BT who have high speed fibre and some good deals
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GeekMeetsWorld🏳️🌈 (@GeekMeetsWorld) reported@virginmedia Are there broadband issues in b14? People on phone say there is, but your service check says there isn’t?
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Anne Poole (@AnnePoo02629578) reported@virginmedia you have left an elderly relative (mid-nineties) of mine without a telephone since November 19th last year. All over the festive period! They rely on their phone line for an emergency alarm too. You are despicable.
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fiona hinchcliffe (@hinch71) reported@virginmedia We have no service, no internet or tv!
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🍥 (@LenFPS) reportedSwear I’m always here atleast once a week going on about Virgin Media being one of the if not the worst internet provider around. Casually on 600mbps download whilst genuinely getting 0.04 upload. Moving out soon, get me off this absolutely ********* of a provider.
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NikB (@NikB39792668) reported@virginmedia what's happening? I've had not Broadband, TV or Phone since yesterday. You app just keeps saying "we're investigating an issue in your area" and the estimated time constantly changing. Now saying 9am tomorrow. Ridiculous service.