Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 03/13/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Alfreton, Chesterfield and Kirkby in Ashfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • BenjaminBoothe Benji (@BenjaminBoothe) reported from Nottinghamshire, England

    @virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂

  • stoneyboyblue David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England

    @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

  • arnoldbiker Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, England

    Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

  • mjlappo Mikey Lappin (@mjlappo) reported from Nottinghamshire, England

    @virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼

  • modpies Darrin (@modpies) reported from Hucknall under Huthwaite, England

    @ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.

  • Gary_Moore14 Gary Moore (@Gary_Moore14) reported from Chesterfield, England

    @bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢

  • Frizzx PriPri (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

  • gm6016 Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Wifi down again for third time in two weeks. Not good enough @virginmedia.

  • JaceFowler Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia Worst mobile suppliers ever. Utterly fecking useless.

  • speedyred711 Ian (@speedyred711) reported from Nottinghamshire, England

    @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

  • manics1975 darrell bush (@manics1975) reported from Mansfield Woodhouse, England

    What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.

  • shell163 michelle levick (@shell163) reported from Chesterfield, England

    @virginmedia That would be me then, no service since lunchtime!!

  • mattdowning5 matt downing (@mattdowning5) reported from Selston, England

    @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

  • niijonodhg Jono Bradley (@niijonodhg) reported from Ilkeston, England

    I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

  • BalSanghera Bal Sanghera (@BalSanghera) reported from Nottinghamshire, England

    @Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍

  • mjlangrish MJL (@mjlangrish) reported from Nottinghamshire, England

    Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • crimewriter72 Gillian Morrissey (@crimewriter72) reported

    Why is it so difficult to get @virginmedia cancelled and disconnected? No service for three months, still getting billed. Online a/c not working.

  • DeMbrighton DM (@DeMbrighton) reported

    @virginmedia cannot access my ntlworld email - been down all day - keeps telling me to change my password and I end up going round in a loop. With this be sorted soon? Emails are important!!!!!

  • ChrisHa64278376 Chris Hammond (@ChrisHa64278376) reported

    @virginmedia We’ve been waiting for Virgin to install internet for 4 months. They’ve cancelled 5 times. Their customer service on the 0345 number is worse than useless. Has anyone had a worse experience with @virginmedia ?

  • tonylan14 tony lannon (@tonylan14) reported

    @virginmedia email is down again, any idea when this will be back up and running again please? #virginmedia

  • JammieBun James Brown 🇺🇦 (@JammieBun) reported

    @virginmedia Thanks for the link. And no, it’s not an area issue, it’s a technical problem with the box. From your link, I see that tv isn’t covered by the compensation scheme however; I’ll have been without it for at least 2 weeks before the rescheduled appointment.

  • mushy666 ryan mushens (@mushy666) reported

    @virginmedia Service page says the no internet or tv issue should be fixed half an hour ago but still nothing, how much longer is this going to take

  • HasanGlobal1 Hasan S (@HasanGlobal1) reported

    @virginmedia The real scare is with VM. No Internet and not much TV either for 2 weeks, tech support failing, engineer does not turn up closes job, tech support can't book another engineer as the system won't let it, hours on phone calls, the chief executive of VM wake up and sort it out.

  • MirzaiNosrat Nosrat Mirzai (@MirzaiNosrat) reported

    @virginmedia Email again not working

  • hew_sarah mrsH (@hew_sarah) reported

    Help now @virginmedia this is getting ridiculous. I’m trying to complain but cant online. I’ve tried WhatsApp and 3 hours in I’ve been transferred and not resolved. How do I email a complaint?

  • stumccullagh Stuart McCullagh (@stumccullagh) reported

    @virginmedia Pixelated , it’s awful