1. Home
  2. Companies
  3. Virgin Media
  4. Sutton in Ashfield
Virgin Media

Virgin Media outages and service status in Sutton in Ashfield, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sutton in Ashfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 16, 6:25 PM GMT+1.
  • 54% Internet (54%)
  • 31% Wi-fi (31%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Chesterfield, and Alfreton.

CityProblem TypeReport Time
Mansfield Wi-fi 2 days ago
Mansfield Wi-fi 2 days ago
Mansfield E-mail 3 days ago
Mansfield Total Blackout 8 days ago
Nottingham Internet 8 days ago
Nottingham Internet 10 days ago

Nearby cities with recent reports

Mansfield

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • fryingpantheist
    Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia I’m just trying to figure out if it is still an area problem

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

  • 64derby
    paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • flyingscotsmin1
    Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • rainworthgord
    Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • AdamBirch92
    adam birch (@AdamBirch92) reported from Mansfield Woodhouse, England

    @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

  • claireglenton
    Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • stagladanddad
    Russell Morrell (@stagladanddad) reported from Annesley, England

    Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

  • MS__Estates
    MS Estates (@MS__Estates) reported from Nottinghamshire, England

    @vmbusiness is there a problem in the NG7 area please?

  • castusthered
    I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, England

    If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

  • campinginwinter
    Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

  • MaisieJohnso
    Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!

  • JohnPuxty
    John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • acmtix
    𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia To be sent another SMS and have the call ended? Awful service!

  • castusthered
    I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

  • mocktanza
    Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Raphas_Angel_
    Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported

    Last night I decided to join @virginmedia again via a virgin media assistant who was already in my area setting up for someone else, just one problem, he accidentally put my contract under “Mr” instead of “Mrs” how can I change it myself?

  • nkgms
    concerned person (@nkgms) reported

    Is there a problem with Virgin Media tv in the Bushey, Hertford area?

  • bigbally
    Adrian Bird (@bigbally) reported

    @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

  • PaddyMc_06
    Patrick McNamara (@PaddyMc_06) reported

    @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

  • yiuonmw
    Yiuon (@yiuonmw) reported

    @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?

  • FrankCBFearles1
    R-L21 (@FrankCBFearles1) reported

    @VirginMediaNews Virgin media government mouthpiece as bad as rte.

  • DonegalDunedain
    DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported

    @moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.

  • Matt247821
    Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported

    @Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster

  • JohnnyRep74
    Rep74NL (@JohnnyRep74) reported

    @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now

  • ruthmpayne
    Ruth Payne (@ruthmpayne) reported

    @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!