Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 03/26/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Chesterfield, Nottingham, Mansfield, Ilkeston, Alfreton and Kirkby in Ashfield.

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City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomNottingham Internet
United KingdomMansfield Internet
United KingdomChesterfield Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • NewpcOldguy Realoldguy/newpc (@NewpcOldguy) reported from Hucknall under Huthwaite, England

    @railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.

  • CarnorJax87 Jax (@CarnorJax87) reported from Annesley, England

    @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • MrSataana Sataana (@MrSataana) reported from Annesley, England

    Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.

  • razzo1 ryan tobin (@razzo1) reported from Eastwood, England

    @virginmedia sort football out on redbutton #awful

  • martynenglish2 martyn english (@martynenglish2) reported from Blackwell, England

    @virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received

  • TAPatto Tom Patterson (@TAPatto) reported from Nottinghamshire, England

    @virginmedia Yes - I opted for this option as I was told it was at no cost. At the time I didn't know which provider we were moving to (didn't know if we'd need the landline), and was never advised that I would incur costs for as long as the line was open. Very misleading.

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @virginmedia can you sort out the red button issue on tonight’s football ... I pay a lot of money to have sky sports 😡😡 #nffc

  • juliebuxtonberr Juebb (@juliebuxtonberr) reported from Ilkeston, England

    @virginmedia my red button for sky sports isn’t working please help ! #nffc

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @1robeson @virginmedia Any joy .. still not working

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • smflower simon flower (@smflower) reported

    @virginmedia I’ll do that but I’d just say this. The data security risk is a challenge, I get that, but it’s one you should overcome if your aim is to provide integrated customer support across digital and legacy channels

  • joanne_rundle Jojo Stargirl (@joanne_rundle) reported

    @virginmedia How can it take this long to fix.? Terrible service. I won't be paying my whole bill this month.

  • SophieAnneUK SOPHIE ✞ (@SophieAnneUK) reported

    @Xizenaroth @virginmedia Stick with bt. I had no issues and you're right their customer service couldn't do enough for you. Spoke to 2 virgin advisors yesterday, both rude and didn't want to help

  • joanne_rundle Jojo Stargirl (@joanne_rundle) reported

    @virginmedia hi can you check on a issue in my area ng12 1dj ive has no tv service since yesterday afternoon?? I cant get to speak to anyone? Thankyou

  • rjbjmb johan cruyff (@rjbjmb) reported

    @virginmedia broadband down this morning and message says planned works till 3pm. Who plans works when do many people are working from home. Tried calling to be told check online. How can I check when there is no internet. Shambles of a company

  • AudreyCharni Audrey Charni (@AudreyCharni) reported

    @virginmedia new customer here and already having issues. I can’t change my activation date on my virgin and NOBODY PICKS UP THE PHONE! I’ve been trying all morning and I was told I could change the delivery date online but it’s not working. PLEASE HELP!

  • Trees114 Teresa Ross (@Trees114) reported

    @virginmedia You can't get through to a person no matter what option you choose! The automated service is terrible and will not allow you to any further! I highly doubt the team is busy 24/7 although maybe it's dealing with so many complaints about awful service eh?!

  • sii_taylor simon (@sii_taylor) reported

    @virginmedia ready pull the last of my hair out router not working again! Cannot get through to virgin 😡

  • LUFCSmith25 Ian Smith (@LUFCSmith25) reported

    @virginmedia so I receive a letter saying me bill is going up then speeds drop from a 100 mbps to below 15 if this continues I will cancel the direct debit

  • ge04pp7e ge04pp (@ge04pp7e) reported

    why is it ive got to come on here and #shame @virginmedia to get a response out of them - i cant get hold of anyone in their team that can adjust my services - theyve had a poor customer service record for so long its just expected now. Still least theres other gigabit offerings