Virgin Media outages and service status in Sutton in Ashfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sutton in Ashfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Chesterfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Wi-fi | 4 hours ago |
|
Ilkeston
|
Internet | 20 hours ago |
|
Nottingham
|
Internet | 4 days ago |
|
Mansfield
|
Total Blackout | 6 days ago |
|
Mansfield
|
Wi-fi | 6 days ago |
|
Ilkeston
|
Internet | 6 days ago |
Community Discussion
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
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Michael Wallage (@Chops_Wallage) reported from Ripley, England@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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Cameron Clark (@Camclarky) reported from Nottinghamshire, England@virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England@jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England@virginmedia how much will I owe if I cancel now. my contract ends in may please
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandI CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.
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Mark Simms (@marksimms3) reported from Selston, EnglandI want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.
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PriPri🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England@virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!
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Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England@chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’
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tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
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Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jim oneill (@jim24589677) reported@virginmedia I’am trying to login to my virgin media tv with my iPad
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Jon B (@jonbtravel) reported@virginmedia Can you help me access my account...all i get is 'Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)' When I try to reset my password!
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Dan Park (@UltraRunnerDan) reported@virginmedia Your customer service is shocking. Offering new customers a better deal than we have and then trying to charge me £29 per month more than that for less. How can you retain customers??? Then your staff are rude and talking over me. Then your staff hang up on me. Poor!
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Alia Hatun علياء 🇵🇸🇵🇸 (@MalikahAlia) reported@virginmedia There are no faults reported! The issue as mentioned many times before is probably with the router itself
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lydia| ミ☆ (@inflamedintent) reported@virginmedia Are you able to escalate this issue to ensure it doesn’t happen again?
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Antonia Maguire Natural Health (@antoniamaguire) reported@virginmedia So sick of your total inability to close my account and so bored of the harassment for money I don’t owe. Bored of making complaints, bored of talking to people on the phone who can’t help bored bored bored of your awful business please stop harassing me now
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Leah (@LeahGoodair) reported@virginmedia It still isn’t on and the fix time has now moved to 4pm!
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David (@TitusPublius) reported@virginmedia lost Internet and TV. Are there problems in EH32 area? Have tried rebooting hub but no success.
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❄️$LUNC-Carefree69❄️ (@CareFree69_) reported@virginmedia @BenjaminjamesR5 Virhin is terrible with customer service. Loss of service since 11am yesterday lied to about the problem, told it would be up at 4pm yesterday. Oh yeah still sat here with nothing and virgin customer service constantly chat out of the rear on connecting service today by 4pm. RIP
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marion leonard (@mazzer24) reported@virginmedia It says sorry can't run a service right now check back