Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 01/14/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Chesterfield, Selston and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Wi-fi
United KingdomChesterfield Total Blackout
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    Anyone else having issue with @virginmedia

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.

  • MaxiiEverett Max Everett (@MaxiiEverett) reported from Nottinghamshire, England

    @virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia It's been like this for a while. I cannot rely on the service at all.

  • kev_aylett Kev Aylett (@kev_aylett) reported from Nottinghamshire, England

    @virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • nicnoodles19 Nichola Amber Jade (@nicnoodles19) reported from Nottinghamshire, England

    @virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge

  • edwardacres Edward Acres RIBA (@edwardacres) reported from Nottinghamshire, England

    @virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.

  • XereiManjericao 🙊🙉🙈 (@XereiManjericao) reported from Nottinghamshire, England

    @virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BillKilvington Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported

    @virginmedia @petetong @Carl_Cox I'd email this to a friend. Oh wait, I can't because you haven't been able to restore your broken email services for two weeks now😤

  • RealGvani GVANI (@RealGvani) reported

    @virginmedia fix your broadband damn

  • redhot_79 Ben (@redhot_79) reported

    @virginmedia Ps any chance we could get hold of a Wi-Fi booster thing as we cannot get any decent signal and have dropouts upstairs. We had this last time with virgin.

  • Paul_Tags Tags (@Paul_Tags) reported

    @virginmedia Don't spout that rubbish as though #virginmedia have not made the decision to make accessing customer service almost impossible. Crap service is intentional. I went through your bots and humans countless times now. They say they'll get back to me and never do.

  • Paul_Tags Tags (@Paul_Tags) reported

    @virginmedia You don't offer any customer service, is what you're saying. Let's be clear: you WOULD be able to send a DM, but you choose not to. You choose to send me back to somebody who will ask me to turn it off and on again before passing me to a colleague or bot.

  • prysds Richard Gear (@prysds) reported

    @virginmedia is absolutely ******* **** - don’t go anywhere near it. #virginmedia #alwaysdown #bransonsacunt

  • ricki_kalsi Ricki Kalsi (@ricki_kalsi) reported

    @virginmedia I have spent around 18 hours on the phone over the last 3 months and have spoken to countless customer service people to rectify my bill. You are still overcharging me! How do I get through to a manager in the U.K. to fix this once and for all? This is tiring!

  • Redbomb92 Anthony Gallett (@Redbomb92) reported

    @CallumHewitt95 @virginmedia There’s no point in complaining, we did and they offered us a new hub and promised us faster internet but if anything it’s slower than before and they make out your stupid by saying have you tried this and this like we are stupid and it will fix the issues

  • Rina_M2020 Rina M (@Rina_M2020) reported

    I swear once my contract with virgin media ends for broadband I’m leaving them! I Haven’t stressed this much in the last 15yrs! Slow connection/no wifi I feel we live in a poor country! Not that we do! @virginmedia we live in England and for wifi to be weak it’s unbelievable

  • MrBirdPhoto Michael Bird (@MrBirdPhoto) reported

    @virginmedia So £8.06 per day, is that per service, Tv internet and 2 phone lines, and why is it not showing as a credit on my bill? 4 days with no phone x2 no tv and no broadband. That should be a minimum payment. During the @ParalympicsGB in which we had friends competing