Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/20/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Total Blackout
United KingdomMansfield Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • emroo21 Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.

  • ceejay278 Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

  • castusthered I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, England

    If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia No, it keeps saying there no problems but there is.

  • Lencal03 Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Please… Please… Please… ******* sort your **** out

  • groomyxs David Groom (@groomyxs) reported from Ollerton and Boughton, England

    @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

  • BigGasson44 Big Gas (@BigGasson44) reported from Awsworth, England

    @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

  • emroo21 Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

  • AntonioAsh89 AntonioAsh (@AntonioAsh89) reported from Nottinghamshire, England

    @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

  • Lencal03 Lencal (@Lencal03) reported from Nottinghamshire, England

    @virginmedia Says no issues

  • xxjessiedavis 🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia It’s not working I’m trying on my laptop and still nothing!!

  • kokiekola Koa (@kokiekola) reported from Awsworth, England

    @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

  • giinagii GiinaGii 🐱🌿 (@giinagii) reported from Tupton, England

    @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

  • mocktanza Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England

    @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob19134426 Rob (@Rob19134426) reported

    @virginmedia Can you please explain why updating my Hub from a Hub2 to a Hub3 has caused me so many problems. I assumed the Hub3 would be an improvement...... How wrong I was

  • TraylerBE BT (@TraylerBE) reported

    @virginmedia So I tweeted you about this 5 days ago when I had been giving it a week or so to see how it goes understanding that it could be a one off etc... And now I'm told to wait and test when it goes again. That won't help when I'm attempting to teach a lesson to 30 16 year olds.

  • EmmaBlemings Emma Blemings💙🎓 (@EmmaBlemings) reported

    @virginmedia Tv’s are on wired connections through BT whole home disc. We tried your plug in signal booster and they were no help whatsoever. I wouldn’t mind our house is a three bedroom. Without the disc’s we couldn’t get signal upstairs. You used to be awesome in this area. I have the app

  • KevinPhllkv4 Kevin Phillips (@KevinPhllkv4) reported

    @virginmedia have been a virgin media customer for the last 12 years and have alway had great service however when I tried to contact you for a replacement remote control have found it impossible very disappointed please contact me to resolve this matter

  • TheRealStuddy Studdy (@TheRealStuddy) reported

    Someone at @virginmedia better help me out before I blow my brains out... imagine paying as much money as I do and it barely work, run the tests and all it says is everything is fine, well no it’s not fine I’m looking at it.

  • EmmaBlemings Emma Blemings💙🎓 (@EmmaBlemings) reported

    @virginmedia Hub 3 I just want the service I’m paying for it’s a lot of money a month.

  • Lizardonawindow Gaby Archondakis (@Lizardonawindow) reported

    @virginmedia why does your streaming service degrade so badly after 8pm. Impossible to watch anything on catch up.

  • TerraceFabulous TerraceFabulous (@TerraceFabulous) reported

    @virginmedia I’ve been given a password to a house with BT two doors away. I get a ierfrct signal from their router but not the one I pay for in my house thirty feet away. I’m not using a wired connection, I pay for wifi.

  • robdrfc4eva Rob (@robdrfc4eva) reported

    @virginmedia No none at all. Got to wait till sat for an engineer now so want some money back for loss of service

  • remyfge Rémy_alors_so_what ! (@remyfge) reported

    @virginmedia I can’t connect on the tube at all can you explain why as with o2 there are no issue.... #badbad can you advice pls