Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Chesterfield, and Alfreton.

City	Problem Type	Report Time
Ilkeston	Wi-fi	8 hours ago
Nottingham	Internet	1 day ago
Nottingham	Internet	2 days ago
Nottingham	TV	3 days ago
Ilkeston	Total Blackout	4 days ago
Nottingham	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Steve Sulley (@SteveSulley1) reported 7 minutes ago from Nottinghamshire, England

  @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

• 
  Stu84®️™️ (@StagsStu84) reported 9 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

• 
  Trouble, Becky and Dads (@TroubleDads) reported 10 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  Maisie Johnson (@MaisieJohnso) reported 15 minutes ago from Nottinghamshire, England

  @virginmedia how do I find out or report if there’s a problem with the internet in my area.

• 
  Keith Pates (@KeithCP2) reported 21 minutes ago from Nottinghamshire, England

  @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

• 
  Keith Pates (@KeithCP2) reported 25 minutes ago from Nottinghamshire, England

  @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

• 
  Mark Bell (@67BLADE) reported 28 minutes ago from Barlborough, England

  @virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.

• 
  andrew anthoney 🍋 (@andytoon30) reported 28 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  Keith Pates (@KeithCP2) reported 32 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  GiinaGii 🐱🌿 (@giinagii) reported 32 minutes ago from Tupton, England

  @virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!

• 
  Trouble, Becky and Dads (@TroubleDads) reported 37 minutes ago from Mansfield Woodhouse, England

  Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.

• 
  tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ (@tim_aikin) reported 41 minutes ago from Nottinghamshire, England

  Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!

• 
  Keith Pates (@KeithCP2) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom

• 
  Trouble, Becky and Dads (@TroubleDads) reported 43 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

• 
  Keith Pates (@KeithCP2) reported 44 minutes ago from Nottinghamshire, England

  @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

• 
  Dan White 💙 (@thedanwhite) reported 45 minutes ago from Nottinghamshire, England

  @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

• 
  Russell Morrell (@stagladanddad) reported 47 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Dave Harwood (@DaveHarwood1) reported 50 minutes ago from South Normanton, England

  @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

• 
  I NeedADream-Y1choir (@castusthered) reported 55 minutes ago from Nottinghamshire, England

  @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

• 
  Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported 59 minutes ago from Nottinghamshire, England

  @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martinayres65@outloo (@Martinayres65o1) reported 3 minutes ago

  @virginmedia it’s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesn’t care about its customers. Happy to take money whilst delivering no service

• 
  Paul Matthews (@Pmatthews123) reported 7 minutes ago

  @virginmedia Yes and told the same as it’s all in 1 package I can’t cancel Tv part and keep the BB until sky sort it out which is after my end date and therefore I will be charged inflated price- all I want is to cancel TV and until switch happens keep the BB surely VM can do this

• 
  AM (@itsmeitsmeandy) reported 8 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  b4d 5hark (@b4d5harkgaming) reported 9 minutes ago

  @virginmedia I've lost all my log in details and forgotten passwords etc your staff cant help me thanks for nothing

• 
  Jonny Cave (@JonnyCave) reported 13 minutes ago

  @virginmedia shocking service tried to raise a complaint took 1 hour over webchat person dealing with it still couldn't grasp it left chat after an hour you don't even have a complaints email utterly pathetic company Ombudsman it is gone on too long

• 
  Martinayres65@outloo (@Martinayres65o1) reported 16 minutes ago

  @virginmedia when are you going to fix our broadband. We have been without broadband for 6 days now. My partner offers online psychotherapy support for people with blood cancers and has had to cancel appointments because of this.

• 
  1836golf tour (@1836golftour) reported 16 minutes ago

  @virginmedia @VirginMedia_TV What part of your complaint has been logged & someone will contact you within 24 hours am I not understanding? Getting close to 72 hours now. You really are the lowest of lows for Customer Service. I guess everyone in The Philippines is asleep now!!!

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 19 minutes ago

  @IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.

• 
  Nicky Forrester (@WeeMrsF) reported 20 minutes ago

  @virginmedia help please! How do we get your call centre to stop calling us every single day (since Feb, that’s not a joke) trying to get us to upgrade our TV & broadband package? We upgraded in Dec and are happy with our service but daily calls are really starting to grate!

• 
  Martinayres65@outloo (@Martinayres65o1) reported 23 minutes ago

  @virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP