Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, and Chesterfield.

City	Problem Type	Report Time
Nottingham	Internet	5 hours ago
Nottingham	Internet	16 hours ago
Ilkeston	Internet	1 day ago
Nottingham	TV	3 days ago
Nottingham	Wi-fi	4 days ago
Nottingham	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Charlotte 🐨 (@fryingpantheist) reported 4 minutes ago from Nottinghamshire, England

  @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

• 
  Trouble, Becky and Dads (@TroubleDads) reported 6 minutes ago from Mansfield Woodhouse, England

  @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

• 
  Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported 8 minutes ago from Nottinghamshire, England

  @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

• 
  Dan White 💙 (@thedanwhite) reported 19 minutes ago from Nottinghamshire, England

  @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

• 
  Keith Pates (@KeithCP2) reported 20 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  Keith Pates (@KeithCP2) reported 23 minutes ago from Nottinghamshire, England

  @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

• 
  RIGGO (@rigg0o) reported 29 minutes ago from Eastwood, England

  Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 29 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Richard Clark (@richardcclark) reported 32 minutes ago from Nottinghamshire, England

  @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

• 
  I NeedADream-Z2Choir (@castusthered) reported 32 minutes ago from Nottinghamshire, England

  If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

• 
  AntonioAsh (@AntonioAsh89) reported 36 minutes ago from Nottinghamshire, England

  @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

• 
  Peter Boardman (@peterboardman64) reported 38 minutes ago from Chesterfield, England

  @virginmedia no internet service in Chesterfield S40? What’s the problem?

• 
  Mark Bell (@67BLADE) reported 47 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  Steve Battlemuch (@Battlemuch4WW) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

• 
  Stu84®️™️ (@StagsStu84) reported 48 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks

• 
  Thomas Jenkins (@hellstorm86) reported 49 minutes ago from Nottinghamshire, England

  @virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?

• 
  Keith Pates (@KeithCP2) reported 50 minutes ago from Nottinghamshire, England

  @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

• 
  Keith Pates (@KeithCP2) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

• 
  Lencal (@Lencal03) reported 52 minutes ago from Nottinghamshire, England

  @virginmedia Says no issues

• 
  Gordon Foster (@rainworthgord) reported 57 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 8 minutes ago

  @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

• 
  SFB-Mod (@cycleprawn) reported 8 minutes ago

  @obbsie @virginmedia They are absolutely ****. Wouldn’t use them if they were free. They are dishonest and I wouldn’t trust them to run me a bath without cocking it up.

• 
  Allie (@oxongardengirl) reported 9 minutes ago

  @lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"

• 
  Alex Bellew (@Donaldman34) reported 10 minutes ago

  @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this

• 
  billy winter (@billywi56359173) reported 10 minutes ago

  @virginmedia It’s ridiculous when you consider how much of a joke your service has been, feel like I’ve been getting robbed for years now that I’ve actually looked around at other suppliers, joke.

• 
  John Cameron (@bhoyjohn1888) reported 12 minutes ago

  Dear Lord. Virgin media. Crap. No one answers the phone.

• 
  John Cameron (@bhoyjohn1888) reported 13 minutes ago

  For **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap

• 
  Stephen (@Stephen1494712) reported 14 minutes ago

  @O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.

• 
  Chip Lewis (@crispinlewis) reported 14 minutes ago

  @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

• 
  Chris Hobbs (@obbsie) reported 15 minutes ago

  @punjabihammer @virginmedia @SkyUK Thanks. Virgin customer service seems in meltdown at present.