Virgin Media outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Chesterfield, and Alfreton.

City	Problem Type	Report Time
Mansfield	Wi-fi	7 hours ago
Mansfield	Wi-fi	17 hours ago
Mansfield	E-mail	1 day ago
Mansfield	Total Blackout	6 days ago
Nottingham	Internet	7 days ago
Nottingham	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  🦋💜J e s s i e 💜🦋 (@xxjessiedavis) reported 16 seconds ago from Nottinghamshire, England

  Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia

• 
  Russell Morrell (@stagladanddad) reported 2 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  Stu84®️™️ (@StagsStu84) reported 9 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks

• 
  Mark Bell (@67BLADE) reported 10 minutes ago from Barlborough, England

  @virginmedia I need to speak to customer services about a mis sold installation

• 
  Charlotte 🐨 (@fryingpantheist) reported 11 minutes ago from Nottinghamshire, England

  @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 13 minutes ago from Nottinghamshire, England

  @virginmedia It’s not working I’m trying on my laptop and still nothing!!

• 
  Emily Rooke (@emroo21) reported 16 minutes ago from Nottinghamshire, England

  @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

• 
  Keith Pates (@KeithCP2) reported 17 minutes ago from Nottinghamshire, England

  @virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks

• 
  Gooner (@TheG0000ner) reported 20 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Gordon Foster (@rainworthgord) reported 21 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 31 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  Keith Pates (@KeithCP2) reported 32 minutes ago from Nottinghamshire, England

  @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

• 
  Mark Simms (@marksimms3) reported 38 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 39 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

• 
  MS Estates (@MS__Estates) reported 39 minutes ago from Nottinghamshire, England

  @vmbusiness is there a problem in the NG7 area please?

• 
  Keith Pates (@KeithCP2) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 41 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  Charlotte 🐨 (@fryingpantheist) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  steve (@GI35ON) reported 56 minutes ago from Ollerton and Boughton, England

  @virginmedia can you tell me if there are any issues in my area please.... I have no internet no tv and no phone.

• 
  Mark Bell (@67BLADE) reported 57 minutes ago from Barlborough, England

  @virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alloqui Strix (@AlloquiStrix) reported 8 minutes ago

  @virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told

• 
  Paul James Smith (@PaulJamesSmith4) reported 9 minutes ago

  @misselledee @virginmedia Generic bot replies as usual. Their customer service doesn’t exist. How they’re still in business amazes me.

• 
  Ben Eaton (@BenEato46743114) reported 9 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

• 
  Lisa Cooper (@lisalulabelle75) reported 11 minutes ago

  @virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡

• 
  Hank (@Hank83416250473) reported 12 minutes ago

  @virginmedia going into day 2 of no broadband, on hold for 35 mins and cut off, disgusting customer service

• 
  Craig Aldridge (@CraigA3) reported 12 minutes ago

  @virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 12 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  Ruth Payne (@ruthmpayne) reported 13 minutes ago

  @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!

• 
  Andrea (@Gertrudemo81) reported 15 minutes ago

  @virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??

• 
  sarah🌹 (@sarahrsav) reported 21 minutes ago

  Imagine being half way through a chat with virgin media about WiFi not working. It then kicks me off cause of intermittent WiFi in the area (issue I’ve had for about 7 months lol) and now I can’t get back on to it. What a waste of 50 mins of my life