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Virgin Media outages and service status in Sutton in Ashfield, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Sutton in Ashfield, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 13, 8:34 PM GMT+1.
  • 60% Internet (60%)
  • 30% TV (30%)
  • 7% Wi-fi (7%)
  • 2% Total Blackout (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sutton in Ashfield, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Chesterfield, Ilkeston, Nottingham, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

CityProblem TypeReport Time
Mansfield Internet 20 hours ago
Chesterfield Internet 3 days ago
Ilkeston Internet 3 days ago
Ilkeston Internet 3 days ago
Nottingham Internet 4 days ago
Nottingham TV 5 days ago

Nearby cities with recent reports

Nottingham

5 recent signals

4 days ago
Chesterfield

2 recent signals

3 days ago
Ilkeston

2 recent signals

3 days ago
Mansfield

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • xxjessiedavis
    🦋💜J e s s i e 💜🦋 (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia

  • fryingpantheist
    Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

  • 67BLADE
    Mark Bell (@67BLADE) reported from Barlborough, England

    @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

  • castusthered
    I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • JohnPuxty
    John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • thedanwhite
    Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

  • claireglenton
    Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

  • fryingpantheist
    Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia I’m just trying to figure out if it is still an area problem

  • TroubleDads
    Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

  • TheG0000ner
    Gooner (@TheG0000ner) reported from Chesterfield, England

    Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

  • Chops_Wallage
    Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

  • DaveHarwood1
    Dave Harwood (@DaveHarwood1) reported from South Normanton, England

    @virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?

  • campinginwinter
    Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

  • claireglenton
    Claire Glenton (@claireglenton) reported from Nottinghamshire, England

    @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

  • groomyxs
    David Groom (@groomyxs) reported from Ollerton and Boughton, England

    @R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.

  • Sedontane
    Thomas Foster (@Sedontane) reported from Newbold, England

    @nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.

  • xxjessiedavis
    🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia I was on chat for a hr trying to resolve another issue for say a hr cut of twice no email confirmation of my issue sent to me , rude team member I literally am sick of it

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help

  • 1947originalgo1
    ORIGINAL GOONER JOHN (@1947originalgo1) reported

    @virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.

  • Pau1Evan5
    Paul Evans (@Pau1Evan5) reported

    @IanFerguson10 @debbierowe1 @virginmedia Lots bad enough it going off but what makes it worse is no response or update from virgin media

  • AppleTerence
    Taz (@AppleTerence) reported

    @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

  • padmeosc
    Niamh⁸ ¹| #20💿🎮 (@padmeosc) reported

    Virgin media fix your **** i wanna watch f1

  • chesserlufc
    chesser (@chesserlufc) reported

    @gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!

  • Laitty
    Graeson Laitt (@Laitty) reported

    @VirginMedia 2/2 I have done everything available to me as a customer, yet these emails continue to arrive. At what point does the provider step in and improve the filtering? Can somebody please investigate why these messages keep getting through?

  • Gav288
    Gavin Lee (@Gav288) reported

    @virginmedia We moved house 29th May and took our contract with us. Nearly 2 weeks later and we still have no TV services. Spent over 8 hours on the phone since we moved, been told it’s an IT issue but still not resolved. Is the IT guy on holiday?