Virgin Media

Virgin Media Outage Report in Sutton in Ashfield, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/09/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton in Ashfield, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, Mansfield, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomChesterfield Phone
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.

  • kelpizzuti kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England

    @virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.

  • XereiManjericao 🙊🙉🙈 (@XereiManjericao) reported from Nottinghamshire, England

    @virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • Eddie38309194 eddie toner (@Eddie38309194) reported from Nottinghamshire, England

    @virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge

  • primmacoffee Roberto Diniro (@primmacoffee) reported from Chesterfield, England

    Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia The loss of service registration doesn't even work!

  • RyyyyRyyy Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • nicnoodles19 Nichola Amber Jade (@nicnoodles19) reported from Nottinghamshire, England

    @virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

  • Frizzx Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    Anyone else having issue with @virginmedia

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!

  • Jolilfred fran (@Jolilfred) reported from Nottinghamshire, England

    @virginmedia disgusting that your now saying don’t call the call centres! Been trying to for over week to cancel my @SkySports subscription! How can you still be charging for this service when sky themselves are not! #COVIDー19 #SkySportsPause

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • edwardacres Edward Acres RIBA (@edwardacres) reported from Nottinghamshire, England

    @virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmyak08 flipped up rabbit with no ears (@jimmyak08) reported

    @virginmedia an above inflation price hike followed by a complete collapse of your entire internet server for an entire country? Then it takes you 7 hours to even admit there's a problem? There had better be some compensation this time or im out #VirginMediaoutage

  • Knoffles13 Mark Merfield (@Knoffles13) reported

    @virginmedia Why is it that the only early reliable way that we can tell that virgin is down, is when your service status page is unavailable?

  • Livbet Liv (@Livbet) reported

    @dhrutishah @virginmedia And it's not just today...150 is a recorded message and they send link to your phone which is unreliable. I'm just not going to continue paying for such poor service. Ridiculous that you can never speak to someone. Going back to Sky.

  • adz_ttv Adz_plays (@adz_ttv) reported

    Oh dear look #virginmedia down again. Went overseas sold out and now ripping off their customers. I advise anyone with these to change ISP.

  • ACNHCommunity22 Sean M (@ACNHCommunity22) reported

    @virginmedia Been down for more than 7 hours and finally acknowledged. Anyone who's actually able to get through is being told "theres no fault" or "reboot your router". This has been so poorly handled by virgin. Not at all impressed by the lack of customer service shown

  • codfreak2k16 mac tav (@codfreak2k16) reported

    @virginmedia My WiFi been lagging really bad for 3 days now phone them up yesterday to sort it even kn I got the the highest WiFi and they need to sort it as qick can't play in ps5 wiv this **** lag

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 Brexit benefits? Where?! (@TyneBridges) reported

    @MikeRodgers74 @virginmedia If the same happened with gas or electricity there'd be a national enquiry. Why not with the now essential service of broadband? #BroadbandRipoff

  • MostRandomUserr Random User (@MostRandomUserr) reported

    @wavemobileuk @virginmedia They have a service page. It went down too.

  • as911806 A Singh (@as911806) reported

    @virginmedia This is a weekly occurrence with @virginmedia Shockingly poor service! 3rd week in a row I've had issues with my broadband due to 'issues' in my area. Cannot wait for my contract to be over so I can go with @CommunityFibre

  • SaraAriannaV SaraArianna 🌱🌛🍵 (@SaraAriannaV) reported

    @virginmedia I get it's frustrating however, do you have some kind of ETA on resolution? Trying to work from home and this isn't a great start today!!