Virgin Media outages and service status in Sutton in Ashfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Sutton in Ashfield, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 15, 11:40 AM GMT+1.
- Internet (44%)
- TV (32%)
- Wi-fi (12%)
- E-mail (8%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sutton in Ashfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton in Ashfield, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Chesterfield, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 23 hours ago |
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Internet | 2 days ago |
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Internet | 6 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
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Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sutton in Ashfield, England
Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:
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Graham Cooper (@GrahamCooper61) reported from Mansfield Woodhouse, England@virginmedia how much will I owe if I cancel now. my contract ends in may please
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, EnglandHas anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, EnglandWhat a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Ken Godber (@GodberKen) reported from Annesley, England@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ (@tim_aikin) reported from Nottinghamshire, EnglandAre companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better
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Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England@virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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Robert Dingwall 🏴 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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tia carter🥑 (@_teecarts) reported from Eastwood, Englandvirgin media is down in my area so looks like i can’t work👏🏼
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank
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Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
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Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
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Mark Bell (@67BLADE) reported from Barlborough, England@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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Dave Martin (@flyingscotsmin1) reported from Eastwood, England@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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B Farn (@aaronfarny_b) reported from Ilkeston, EnglandRight @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Dixon (@PnoTuna) reported@Crafty_General @debsb155 @virginmedia My dad has that issue too
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Sam Rees (@SamReesO) reported@StephenP311275 @virginmedia I can tell you now you will not get better service. They are all as bad as eachother now. Plus you can inly get Sky Stream now which is crap! No recordings 🙄
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StrukturaEngineering (@StrukturaEng) reported@DuggyStand @virginmedia @SkySports 28th is anticipated date of the fix.
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Gooner85 (@Arsenal_18886) reported@D4N7O @virginmedia It’s not working on sky either
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix
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DANJO 🏴 (@D4N7O) reportedYet again it’s not working! Sort it out @virginmedia #SkySportsPlus
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Mike Cook (@utarg) reported@virginmedia I didn't pay for this service to watch matches on my phone
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m (@RamsbottomMark) reported@cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer
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🇮🇪rampage🇮🇪 (@oldschool1983) reported@virginmedia im trying to get tru to yous the past few days and cant because its all these stupid ai bots how long is this going on and when is there going to be humans to take my call I need to talk to someone over the phone ASAP dont want to be texting. my broadband is gone ?
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Jackie (@jackieg1974) reported@virginmedia we only upgraded to the 360 box a few weeks ago and we now have an issue which means no WiFi and no Tv at all - and the message says it won’t be fixed until Monday!!! Totally unacceptable 🤬🤬